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windows shutdown error after proper shutdown/reboot

Q: windows shutdown error after proper shutdown/reboot

We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.

i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.

We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly when it boots back up and to select start windows normally or repair mode.

The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.

Any ideas how I can resolve the windows did not shutdown properly error.

I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.

People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.

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RELEVANCY SCORE 200
Preferred Solution: windows shutdown error after proper shutdown/reboot

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 133.2

We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.
 
i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.
 
We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly  when it boots back up and to select start windows normally or repair mode.
 
The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.
 
Any ideas how I can resolve the windows did not shutdown properly error.
 
I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.
 
People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.
 
 
 
 
 
 

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RELEVANCY SCORE 122.4

We have a Lenovo T440s laptop that had a failing drive. We manage to clone the systems partition and manage to repair a where after the clone, the MBR was corrupted and needed to be repaired using the Windows 7 DVD.

Everything else seems fine and we ran chkdsk to make sure their no errors (it repaired a few using the DVD in order to get it to boot and then ran fixmbr to repair the boot records).

However the only issue we are facing is everytime we do a proper shutdown or reboot, the machine will boot up saying that windows has not properly shutdown and to select "start windows normally". Any ideas what can cause this issue and what can we
do to fix it.

I am unsure if maybe the corruption caused this (as the recovery partition and the MBR partition were both lost). I reformatted the recoveyr partition into a NTFS drive since I couldn't recovery that partition by itself.

I dont have access to that laptop at the moment as the user took it on vacation till next week but was looking into inputs as to what I can do to resolve this.

I also checked the system logs and it shows "windows was shutdown uncleanly" and such but we did shut it down using the normal windows shutdown button and restart button, both of which cause this error.

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RELEVANCY SCORE 80.8

Hi, erm i seem to get this suprise shut down every 10 mins or so, a blue screen flashes up then goes away.. i presume this means a driver is currupt/not upto date. im on xp home sp1. I have recently installed a wireless network, and i think it may have something to do with that/priter driver. How can i check or troubleshoot where the issue is.

Cheers, matt.

A:XP sudden Reboot/Shutdown Error.

You may want to make sure all your drivers are up-to-date. Go to the Device Manager and make sure all hardware is properly installed. You might want to do it in safe mode because it may shutdown again. Another thing is uninstall the wireless network, install SP2 and reinstall.

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RELEVANCY SCORE 80

I'm running on Windows XP Pro (SP2) fully updated with August 8th patches.
Recently I started getting an error message upon shutdown or reboot.
It's an explorer.exe application error. The message says that 0x0eedfade,
a software exception, has accurred. Then it says that the program is not
responding and I can hit 'cancel' to return to windows and check the status
of the program. When I do this, I get a 'runtime error 217' with the option
to click 'ok'. When I do this I get a clean shutdown or restart with no
further issues. I'm mot having any other issues with this desktop computer.

My concern is that it's about time for a new backup of the hard drive to be
made, and I don't want to backup this problem. Does anyone know what went
wrong and how it might be corrected?

Here is an HJT scan that I did today:

Logfile of HijackThis v1.99.1
Scan saved at 6:51:38 AM, on 8/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Norton GoBack\GBPoll.exe
C:\Program Files\Common... Read more

A:Solved: Error in explorer.exe upon shutdown or reboot

Hi,
From the IE version, this is XP SP2, right?

Wininet errors are often caused by a corrupted cache. Try deleting the
Temporary Internet Files folder for the affected user account. Make sure
that you can see hidden files (Folder Options> View) Then login as another
user with administrator privileges, or from the machine's default
administrator account (startup in safe mode) and delete the affected TIF = Temporary Internet Files.
folder from Windows Explorer. It will be at [C:\Documents and
Settings\username\Local Settings\Temporary Internet Files]
Then restart the machine.

You would not be able to delete this folder when logged in as
yourself- it's "In use." You should be able to delete it from the
Administrator account.

It's often recommended that the TIF folder size be set to about 50 MB.
 

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RELEVANCY SCORE 77.6

System: Windows 7 x64 Home Premium all patches up to date

I am getting involuntary reboots on my Windows 7 system. When I check the event viewer the only thing I can tie it to is the shutdown of the VSS service (as this happens before the reboot).

This is what the log says:

The VSS service is shutting down due to idle timeout.
Event ID = 8224

This is the data shown in the Details Tab:

0000: 2D 20 43 6F 64 65 3A 20 - Code:
0008: 20 43 4F 52 53 56 43 43 CORSVCC
0010: 30 30 30 30 30 37 37 33 00000773
0018: 2D 20 43 61 6C 6C 3A 20 - Call:
0020: 20 43 4F 52 53 56 43 43 CORSVCC
0028: 30 30 30 30 30 37 35 35 00000755
0030: 2D 20 50 49 44 3A 20 20 - PID:
0038: 30 30 30 30 34 38 31 36 00004816
0040: 2D 20 54 49 44 3A 20 20 - TID:
0048: 30 30 30 30 33 37 31 32 00003712
0050: 2D 20 43 4D 44 3A 20 20 - CMD:
0058: 43 3A 5C 57 69 6E 64 6F C:\Windo
0060: 77 73 5C 73 79 73 74 65 ws\syste
0068: 6D 33 32 5C 76 73 73 76 m32\vssv
0070: 63 2E 65 78 65 20 20 20 c.exe
0078: 2D 20 55 73 65 72 3A 20 - User:
0080: 4E 61 6D 65 3A 20 4E 54 Name: NT
0088: 20 41 55 54 48 4F 52 49 AUTHORI
0090: 54 59 5C 53 59 53 54 45 TY\SYSTE
0098: 4D 2C 20 53 49 44 3A 53 M, SID:S
00a0: 2D 31 2D 35 2D 31 38 20 -1-5-18


Does anyone have any idea what I can do to fix this?

Thanks,

YT

A:Windows reboot due to VSS shutdown?

1) Event id 8224 about the VSS service shutting down is a normal condition, its not connected to your rebooting problem.

2) You didnt mention any bluescreens so I presume you are not getting any. Look more carefully in the event viewer for errors related to unexpected shutdowns.

3) As a prelim measure, check your machine temps with an app like Speedfan, when the processor gets overheated the machine shuts down to prevent damage to it.

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RELEVANCY SCORE 77.6

Hello,

Since a week I can't shutdown, reboot or log out from windows 8.1 . The system stay stuck sometimes at "installing update 2 of 8" (I tried to disable windows update and when I do that the system is generally stuck at "Please wait..." with the points moving in circle). Doing a CTRL+ALT+DEL on this screen make the system freeze (points are not moving anymore).

I have done a "sfc scannow" command and I have no error.
I tried to boot in safe mode and everything is working fine there: I rebooted without problem.

However since I have done that I have a black screen each time I boot and I need to kill "explorer.exe" and create the task to see my desktop but it is another problem...

I also tried "powercfg /energy" and the command stayed stucks at "Observing system..." during an hour. When I close the cmd et retype "powercfg /energy" I have an error: "Unable to open ETW session... Session ETW is already in use...".

I also tried to create a new user on my computer but the system crashed even for that...!

I have no more idea how to detect where the is from. I tried to stop all non-windows services and it didn't made the trick. It should be a software maybe but I don't how to find which one... (it's not a virus or malware I already scanned my computer)

Thanks anyone who could help me.

A:Can't shutdown, reboot or log out on windows 8.1

Looks like its time to do a Refresh or reinstall Windows, back up your data before hand.

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RELEVANCY SCORE 77.2

Hello,

Last week I got the Live Security Platinum virus on my laptop (was running the latest version of MS security essentials). I tried running malwarebytes, but was unable (the program would not launch), and my MS Security Essentials seems to have been uninstalled/disabled.

I tried booting in to safe mode & safe mode w/command prompt, but to no avail. The virus seems to have happened after I installed an adobe update, but I can't be certain.

After seeing another post here for a user with a very similar problem, I've run the FRST tool and have attached my log below.

Any help would be greatly appreciated.

- Ken
Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 23-08-2012 02
Ran by SYSTEM at 27-08-2012 09:59:51
Running from G:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
The current controlset is ControlSet002

========================== Registry (Whitelisted) =============

HKLM\...\Run: [WD Drive Manager] C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe [438272 2008-02-19] (WDC)
HKLM\...\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [648504 2008-05-16] (Pure Networks, Inc.)
HKLM\...\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash [451896 2008-05-21] (Pure Networks, Inc.)
HKLM\...\R... Read more

A:Live Security Platinum Virus + Critical error shutdown/reboot

Hello kengscott,

Welcome to the forum.

In case you still need assistance please download the latest version of FRST and run a fresh scan.

In case you have used msconfig to disable startup entries please enable them all before running FRST so that we can see and remove them.

In case I didn't get a reply I'll close the topic after 3 days.

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RELEVANCY SCORE 76.8

Hi guys,

I have a problem , from a few days now I have these BSOD, and could not imagine why, can't remember if I installed anything wrong. Maybe you can help i will attach the archive so I hope it will work. I tried to uninstall the video driver, didn't help.

error is Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
(founded and match my case it dosent write anything else down of the error. could it be because of same issue that i found in a guy's post ?). this is what i found in his post
Dump File : Mini100811-01.dmp
Crash Time : 8/10/2011 7:00:42 ??
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
Caused By Driver : hal.dll
Caused By Address : hal.dll+bead
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+5ad54
Stack Address 1 :
Stack Address 2 : ntkrnlpa.exe+2da7da
Stack Address 3 : ntkrnlpa.exe+2da46d
Computer Name :
Full Path : C:\Windows\Minidump\Mini10... Read more

A:BSOD after shutdown, error 0x00000d1, shutdown not complete

Hello Johny, for a Stop 0xD1, we need to see the crash dumps to have the closest look. The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. If anything is there, upload it. If not, wait for the next system crash. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 76.8

Hey everyone,
So I just reformatted last night and installed Windows XP Media Center Edition 2005. Since installing it, I haven't been able to restart or shut down. The computer gets stuck on the background (no icons and taskbar). I don't even get to the blue screen that says it's saving settings and shutting down. Is there something I'm missing? I'm going to try starting up the computer with nothing selected in the msconfig and see if that fixes it. I'm 99% sure the problem occurred even before I installed drivers and such, but I'm running a Dell Inspiron E1505 with ATI Mobility X1400.
 

A:Windows MCE 2005 won't reboot or shutdown

UPDATE: I went into Safe Mode and deselected everything from the startup in msconfig. My computer restarts fine when in Safe Mode regardless of whether or not everything has started up. However, when in normal mode, my computer still would not restart or shut down even after I deselected everything from starting up.
 

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RELEVANCY SCORE 76.8

Hi all!
It makes several months am using Windows 7 Professional on my Dell Studio XPS 1640 (it's a 64bit system). It was working fine and I was happy with it.
It makes some weeks now that after each time I shut down, when I turn on again, it boots up to where the 4 coloured logo appears and then am left with a dark screen with only the cursor. I once waited for nearly 1 hour, nothing changed. The users screen never appeared.

I had to turn off manually, and when I turn it on again, it tell me that windows failed to restart.... and am left with these 2 options:
>start Windows Normally(I went back to square 1 when I tried this)
>Startup Repair.

The automatic system repair did not find any problem, I had to use the system recovery for which I had to choose a previous date in time to which I want the computer to reboot. Some times it works, sometimes I have to do it again and change the date.

When I hibernate the laptop, there is no problem when I turn it on again. But when I shut down or restart the laptop, it boots up to the "starting windows" screen with the windows logo and I have to turn it off manually.

It is causing me a lot of problem, I cannot install any program, each time I have to reinstall my printer.

Please is there any solution for such a problem?

A:Windows does not reboot after each time I shutdown.

Sounds like a hardware problem. Could be the motherboard but more then likely the hard drive is starting to fail. Try replacing the hard drive and see if you can reinstall a good working copy of 7 on it and that it starts up properly after shut down.

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RELEVANCY SCORE 76.8

Hi,
I posted a few days ago with a problem, but with no responses. Now i am having a bigger issue. Everytime i reboot. I get an error message on startup saying "services nd contrller app has encountered a problem and must close. Error Signature -
szAppName : szAppVer : 0.0.0.0 szModName : unknown
szModVer : 0.0.0.0 offset : 00000000 with detailed info of error report contents:
C:\DOCUME~1\Owner\LOCALS~1\Temp\WERf076.dir00\services.exe.mdmp

If i hit debug or close.The systme will shutdown with error 1073741819.
Here is my hjt log

I am now working with the error box still on my desktop.

Logfile of HijackThis v1.99.1
Scan saved at 2:45:24 PM, on 28/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDO... Read more

A:URGENT: windows shutdown on every reboot

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RELEVANCY SCORE 76.8

Hey everyone,
So I just reformatted last night and installed Windows XP Media Center Edition 2005. Since installing it, I haven't been able to restart or shut down. The computer gets stuck on the background (no icons and taskbar). I don't even get to the blue screen that says it's saving settings and shutting down. Is there something I'm missing? I've tried deselecting everything from the startup in msconfig and it still gets stuck on the background in normal mode. However, I don't have any problems going into Safe Mode and restarting from Safe Mode, regardless of what is starting up. I'm using a Dell Inspiron E1505 with ATI Mobility X1400, but I'm pretty sure it's related to MCE.

A:Windows MCE 2005 won't reboot or shutdown

and welcome to the Forum

Did you load the motherboard drivers? go to the

Dell support site, enter your Service Tag Number and download the drivers

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RELEVANCY SCORE 76

Everytime I reboot or turn on my PC, Windows firewall turns off automatically and I have to turn it on. Is this the way it's supposed to be?
 

A:Windows firewall turns off on shutdown/reboot.

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RELEVANCY SCORE 76

As the title goes. i have been pissed off because of the settings not being saved like "Show Shadows Under Icons"
think somebody can help?

A:Windows Appearance not saved on shutdown/reboot.

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

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RELEVANCY SCORE 75.6

i have lenovo g580 and using windows 8.1
from last few days i'm unable to shutdown or restart my lappy. Whenever i do this its screen goes black but the LED does goes off and after that nothing happens even on pressing power button. Everytime to get out of this i have to remove battery and reinsert it to get the pc on.
So i installed whocrashed.exe and find out the error adn it shows it that the causing problem is ntoskrnl.exe

so i have uploaded my minidump files here..........

A:Laptop not getting proper shutdown or restart

Hi nscharan007.

Apparently the issue is network related, and the Broadcom WiFi is failing.

Code:
ffffd000`361e0d88 fffff800`0318fe60Unable to load image \SystemRoot\system32\DRIVERS\bcmwl63a.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bcmwl63a.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
bcmwl63a+0x2c0e60
And this is all about the related info: Broadcom WLAN Driver (Inbox) for Windows 8.1 (32-bit, 64-bit) - Lenovo G480(2184, 20149), G580(2189, 20150), G780

As per it, you have the proper driver installed.

Code:
fffff800`04672000 fffff800`04e9e000 bcmwl63a T (no symbols)
Loaded symbol image file: bcmwl63a.sys
Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
Image name: bcmwl63a.sys
Timestamp: Sat Jun 01 10:29:47 2013 (51A97FC3)
CheckSum: 00824B06
ImageSize: 0082C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
And no other driver is available to download.

In this situation, bettter you contract the windows 8 experts in BSOD Crashes and Debugging - Windows 8 Forums .... they must have an idea about what to do in this stage.

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RELEVANCY SCORE 75.2

I'm really lost. Any help would be greatly appreciated

I attached my zip

A:unexpected shutdown windows 7 - automatic reboot no info

Hi


Code:
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes: Device driver
BugCheck D1, {fffff8800869c050, 2, 1, fffff88001839d4f}
Probably caused by : tcpip.sys ( tcpip!UdpSendMessagesOnPathCreation+17f )
PROCESS_NAME: uTorrent.exe
Source: Carrona.org

tcpip.sys is not the true cause of your crash, but your antivirus:

Code:
fffff880`0b945f08 fffff880`013a20afUnable to load image \SystemRoot\system32\drivers\PCTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PCTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTCore64.sys
PCTCore64+0x120af
Please remove PC Tools antivirus from your computer and replace with Microsoft Security Essentials (at least to test)

Recommended antivirus program for Windows 7 based on stability compared to others:- Microsoft Security Essentials - Free Antivirus for Windows
Good and Free system security combination.
Run a full scan once downloaded, installed and updated.

Run this tool and delete anything it finds: Anti-rootkit utility TDSSKiller
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:SFC /SCANNOW Command - System File Checker
Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check
Get the latest drivers for your graphic card, either from Driver Install - Device Manager or from the manuf... Read more

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RELEVANCY SCORE 75.2

I do a shutdown from the Windows Logon screen which I believe is a full power off rather than a hybrid shutdown:

(The process C:\WINDOWS\system32\winlogon.exe (XXXXX) has initiated the power off of computer XXXX on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff Shut-down Type: power off)

However when I restart the computer it then goes into a black screen with a pointer and never completes reboot.

The only way to fix this is to reboot again which I am guessing is using the "Hybrid Boot" profile:

"The last shutdown's success status was false. The last boot's success status was true."

This did not occur in Windows 8.

Anyone know how to diagnose the shutdown culprit?

A:Windows 8.1 Shutdown from Logon Causing Reboot Failure

Anyone know how to diagnose the shutdown culprit?



Possibly? However, to be absolutely sure, download this hybrid shutdown button and retest to see if your assumptions are correct:

Hybrid Shut Down Shortcut - Create in Windows 8

Once verified, we can address your issue.

Good luck.

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RELEVANCY SCORE 75.2

When I shutdown my computer it last about ten minutes and then I have a blue screen with "Driver_Power_State_Failure", minidump of the memory and auto reboot.

Please find in attachment two exemples of what I got when the problem occurs.

A:Windows 7 - shutdown with blue screen and auto reboot

Hi -

Update these 3 drivers to start -

Code:

btkrnl.sys Fri Oct 01 17:48:29 2004 (415DD0AD)
btslbcsp.sys Fri Oct 01 17:50:18 2004 (415DD11A)
SABI.sys Thu May 28 02:38:10 2009 (4A1E3152)

System information needed --> BSOD Posting Instructions

Attach the resulting zip files to your net post.

After driver updates, run --> DRIVER VERIFIER - Windows 7 & Vista

Regards. . .

jcgriff2

.



BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Jul 17 16:54:52.365 2010 (GMT-4)
System Uptime: 0 days 5:15:51.145
BugCheck 9F, {4, 258, 85a6ea70, 83125b24}
Probably caused by : memory_corruption
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Jul 17 11:35:03.739 2010 (GMT-4)
System Uptime: 0 days 6:27:32.518
BugCheck 9F, {4, 258, 85a6da70, 8313bb24}
Probably caused by : memory_corruption
BUGCHECK_STR: 0x9F
PROCESS_NAME: System

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RELEVANCY SCORE 74.8

We're currently running into an issue with an older Yoga ThinkPad model 20C0. Specifically when these devices were upgraded to Windows 10, they've encountered issues sporatically when users would shutdown or sleep the device. The system's screen will go black, but the LED power indicator on the palm rest "ThinkPad" sticker and atop the laptop itself. This behavior continues until the battery is fully drained. Here is what I've gathered so far. Early false positives led us to believe the Intel Management software was at issue, but a colleague eventually found that if Chrome and/or Firefox were running at the time sleep was initiated, the problem would be triggered. The behavior is inconsistent regardless of which driver is installed for Intel MEI or Intel HD Graphics. Currently using the following driver versions: Intel MEI: 11.0.0.1157(Lenovo's latest version is 9.5.15.1730) and Intel HD Graphics is Lenovo's current version 20.19.15.4416. Windows 10 1703 Enterprise OS Build # 15063.540. Anyone else encounter this issue? I know it is something plaguing Windows 10 users accross multiple hardware vendors and the only things that seem consistent is Windows 10 and Intel Gfx thus far. Any assistance in this matter would be greatly appreciated! JH  

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RELEVANCY SCORE 74.4

Okay, here's what happens:

> My computer will randomly shut down, and then boot itself back up.

> Before Windows loads, the computer will prompt me w/ 2 choices: Start computer normally, or launch start-up reconfiguration or whatever.

> If I choose to start normally, Windows begins to load, but then before I can log in, I get BSOD and the computer shuts down.

> If I choose start-up configuration, the configuration program begins to load, but before it is finished loading, the computer shuts down.

I've attached the dump files to this post.

Is Windows 7 . . .
- x86 (32-bit) or x64 ?

x64

- the original installed OS on the system?

original

- an OEM or full retail version?

full retail

- What is the age of system (hardware)?

Got the computer Dec 25, 2010

- What is the age of OS installation (have you re-installed the OS?

Never re-installed the OS

A:Shutdown, reboot, BSOD while Windows loads. Repeat. What is happening?

These crashes were caused by memory corruption/exception (c0000005) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver verifier






Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore poi... Read more

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RELEVANCY SCORE 74.4

A custom pc running windows 98 se will randomly just stall. And by stall i mean: the screen will go black and the computer will not under any circumstances recognize either the reboot button or the restart button the the tower. Turning off and then turning back on the screen does not give picture, just the power light on the side flashes green to orange (not recognizing the signal im gussing).
And sadly i have to unplug the power cord from the pc (and of course re attach it ) to get it back up and running properly. It doesn't happen after any certain period of time that i can recognise.


Its my moms computer and she only goes to pogo,neopets, and msn front page etc; So any clue as to what the cause of this could be or what i could do to prevent it other then shutting the computer down and tossing it in a closet somewhere to rot?

And it does start up normaly after i get it shut off. Just runs scandisk at startup as with a normal buttoned restart.

Help is much appriciated.
 

A:Windows 98 not recognizing Reboot/shutdown buttons; black screen

Could it be that you have Hibernation turned on? I have never had anything good come from hibernation or standby mode. Have a look and see if it is enabled.

Right click on the desktop and choose properties. Then select the Screen Saver tab(at least I think that's what it is in 98 as well) Then look for poer options. Then Hibernate and System Standby, I would disable them both.

Restart and see if it happens again. I'm thinking it should be solved, but if not post back and let us know.

BTW
:wave:Welcome to TechSpot:wave:
 

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RELEVANCY SCORE 74.4

Hello All,

I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus (Kaspersky) and it still takes >15 min to boot and Shutdown. Is there something I can do before I decide to reinstall Windows &. (I dont have a install disk.) The software came with the Computer and I have the OEM code (Bought at Best Buy)

Thanks in advance.

A:SLOW Boot and Shutdown after forced Shutdown during Windows 7 Upgrade

Yeah. I have been using the Software performance toolkit from windows. Basicly if you know about windows xp, xp had a program called bootvis that rearranged the bootfiles and such for faster boot times, and bootvis is in windows 7, but you need another program to try to use it (i believe).

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RELEVANCY SCORE 74.4

Hey folks. I would appreciate if you could lend a hand with this issue, as I haven't had any luck so far.
 
My PC has been restarting instead of shutting down when I initiate a shutdown. I did a clean boot and tried it, as well safe mode, and it still replicates the problem. The BSOD I occasionally get before the restart is KERNEL_SECURITY_CHECK_FAILURE
 
Even though the BSOD doesn't show up every time, I am getting a minidump each time it restarts with the KERNEL_SECURITY_CHECK_FAILURE error. I've included the two most recent minidumps for analysis if it helps solve the problem.

Minidump 1: http://speedy.sh/WM23P/092014-21796-01.dmp
Minidump 2: http://speedy.sh/4UXvm/092014-24046-01.dmp
 
Where do I go from here?
Much obliged for your help,
Faithisreason

A:Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Have you made sure that you have all your windows updates?

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RELEVANCY SCORE 73.6

New laptop lenovo ideapad from january i run a lot of programs for engineering on it works great. But it seems after a while online listening to music and browsing flash/shockwave whatever begins to crash if i exit out of chrome i cannot re open but i can open ie. running mcafee enterprise and antivius and have a malware detection program i've had similar setups in the past and never had much of a problem or at least anything i couldn't handle myself. so when i go to restart after these problems it sits at the shutdown screen and the swirl timer keeps swirling until i get pissed and force shutdown holding the button. is this a problem with win 7 os or is there something still running in the backround that i can't seem to find?

A:windows 7 restart or shutdown stays at shutdown screen

Welcome to the Seven Forums.

Just as a test, uninstall McAfee antivirus tool and install MSE.

You might also try shutting down after a clean start:
Troubleshoot Application Conflicts by Performing a Clean Startup

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RELEVANCY SCORE 73.6

EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?
After PC is left unattended more than an hour or so it gets a black screen with no error messages, but the CPU and fans are powered up. I must power off and cold start. Usually it takes 3 or 4 tries to get a successful boot, and when I do I get a message that says windows did not shutdown successfully.

The windows error log says the problem is shut down unexpectedly, event name bluescreen, OS version 6.1.7601.2.1.768.3 Locale ID 1033. (Windows Home Premium)

I have all power, sleep, and hibernate options set to never. I have run the memory test and it is OK. I have also run a windows integrity scan which said no corruptions in windows integrity.

I'd really appreciate a hand with this issue. Thanks.

Edit: Although at the top of the post I said "after an hour or so" that is not always so. A more accurate description would be after leaving the PC unattended for several hours.

A:Shutdown Unexpectedly, & Windows Did Not Shutdown Successfully Errors

EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?

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RELEVANCY SCORE 73.2

T440p doesn't power on after proper shutdown, unless you remove the battery first,  Please help me its anoying.

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RELEVANCY SCORE 72.4

I am using  510-15IKB Laptop(ideapad) with windows 10 and it is only 4-5 months old laptop, it shut down when it is charge 50% or less during working on battery , while battery is only 20 days old because last battery performance was not good so company change the battry. So battery as old no issue but when i am using laptop on battery after  some drain it shut down the laptop. And after that shut down laptop take 4-5 time more in starting to normal starting. During my conversion with support technician he tell me for windows recovery but it do not have any effect, then he tell me for calibration but during draining in calibration it also shut down at any percentage so it also not completed.Now i am using this new laptop as a desktop due to issue because the work i do at time of shut down goes because it only stores in RAM.  Also its BIOS is updated and all recommended drivers are updated.Some times its battery only charged upto 90% while I put it on charge for 10hours. Also its performance is not relevent as it works sometime on full charged battery for 3hours and some time only 1hous while before 1 month it was 4:30 hours-  5hours on a full charged.

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RELEVANCY SCORE 69.6

Dear all,

I have an issue with my 7 machine, every time I hit shut down the machine will hang on the shutdown aero screen and fails to shut.

If I leave it to run it loses the connection to the monitor which goes black and does not detect the PC input.

I then have the hold down the button in order to shut the machine down.

I have replaced the old 120 GB SSD with a larger 480 GB SSD and the behaviour is the same. I cloned the drive to change it using Macrium Reflect.

I would greatly appreciate any guidance and will gladly supply the required logs / info on request.

Many thanks in advance.

Ron.

Windows experience info is below -

Manufacturer Gigabyte Technology Co., Ltd.
Model Z68MA-D2H-B3
Total amount of system memory 16.0 GB RAM
System type 64-bit operating system
Number of processor cores 4

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 4285 GB
Disk partition (C 344 GB Free (447 GB Total)
Media drive (D CD/DVD
Disk partition (E 112 GB Free (112 GB Total)
Disk partition (F 1129 GB Free (1863 GB Total)
Disk partition (I 1117 GB Free (1863 GB Total)

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce GTX 560 Ti
Total available graphics memory 4095 MB
Dedicated graphics memory 2048 MB
Dedicated system memory 0 MB
... Read more

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RELEVANCY SCORE 69.2

Hi,

I wonder if someone can help, my PC does not shutdown or restart (I am able to logoff). I get as far the screen saying "Windows is shutting down", the screen before it actually shuts down, and it just hangs. I shut down the computer using the power button.

Strangely when I then switch on the computer, I am able to shutdown from the login page. However if logon and without doing anything after allowing the computer to boot up, I am unable to shutdown.

If I logoff and then try to shutdown I am not able to.

I've had this problem for a year and have just put up with it. Today I felt like fixing it.

What information do you require to troubleshoot the problem?

My PC is Windows XP professional, Service Pack 2. Intel Celeron CPU 2.80 GHz, 2.79 GHz, 504 MB of RAM

Thank you

A:PC won't shutdown, but will after reboot!?

Hi!

Have you tried using a shutdown command from the start>Run:

SHUTDOWN -s -t 01

Also there are shutdown utilities available online that will shutdown for you

for example http://www.nonags.com/nonags/shutd.html

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RELEVANCY SCORE 69.2

Everytime I shut down my computer, and I mean everytime, the computer attempts to Configure the system for an update even though no updates have been done. On occassion the Configure will error and back out but the very next time we are right back to attempting to configure my system. I have attempted to add software to my pc but it tells me that the computer has to complete an update; however, I am not aware of any update that has not been done.

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RELEVANCY SCORE 69.2

Hi, i have problem, when i push shutdown computer it shut down and after 2 seconds it turn on. What can be the problem? Hardware or system problem?

A:reboot instead of shutdown

This is usually due to a newer operating system being installed on an older BIOS.

Try updating your BIOS.

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RELEVANCY SCORE 69.2

From my START button, if I press either SHUTDOWN or REBOOT, nothing happens. All other programs and utilities are working just fine. I can only reboot from the manual button on the front of the CPU. I have already tried to do a restore on the drive, but it won't go back far enough.

Is there anything that I could check in the registry perhaps? or in the system files. *Something odd, when my computer boots up... (and this never was before), it says: CPU 1 and CPU 2 then a bunch of numbers....but it goes so fast, I can't read what it says after that.

Statistics:

Windows XP Pro (build 2600)
2.80 GHz Intel P4 Bus clock: 200 MHz
1024 gigs DDR Memory
80 gig HDD
MB: Asus P4S800 BIOS: Revision 1006 12/31/2003

Can someone offer some help? Wogster.
 

A:Can't shutdown or reboot XP Pro ?

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RELEVANCY SCORE 69.2

laptop will not shutdown, reboot and all icons are static???

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RELEVANCY SCORE 69.2

Me again!

Since installing XP my PC decided that it wasn't going to switch itself off after shutdown - it simply said that it was OK to turn it off. No great problem but I read about enabling the power management in Windows. Having dutifully done that, the PC now reboots on shutdown!! Is this a BIOS problem - I've enabled the power management in that. It's an Award BIOS - 10/20/1998-I440BX-W977-2A69KM4KC.

I bet one of you knows the answer to this!

As always, any advice appreciated.

A:Shutdown/reboot

Check out this article...

http://aumha.org/win5/a/shtdwnxp.php

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RELEVANCY SCORE 69.2

Lately my computer has developed a slight issue.
I would say about half a dozen times in the past few weeks when I tried to turn off my pc the computer rebooted and I had to tell it to shut down again. It always shut down on the second try.
I did install an ATI graphics card recently, could that have something to do with it?
Like I said it has only happened a few times so it's not that big of a deal, just kind of annoying.
Anyone dealt with this before?
 

A:XP Reboot instead of Shutdown

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RELEVANCY SCORE 68.4

I have been having problems with my computer. Everytime i start it in the normal mode after a few seconds it shuts down and reboots and the cycle continues. it works okay in the safe mode. I have the windows Me operating system. I ran the hijack scan and the results are listed as follows please let me know what i need to do.
thanks
J

Logfile of HijackThis v1.99.1
Scan saved at 1:11:08 PM, on 6/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\nruazk.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
c:\windows\system32\dxdyhq.exe
C:\Program Files\2Wire\Gateway\2portalmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Yahoo!\browser\YBrowser.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\PROGRA~1\Yahoo!\browser\YBrowser.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/si... Read more

A:continous shutdown and reboot

Greetings, and welcome to TSF!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Right click on this link http://www.greyknight17.com/spy/DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards.

Download Hoster http://www.greyknight17.com/spy/Hoster.... Read more

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RELEVANCY SCORE 68.4

Hi,

Is this possible to know whether user has Hard shutdown the machine in Windows Vista? Is there any kind of event is generated or information present in log file when user attempt to power off from main in lieu of proper shutdown?

I am using

Windows Vista x64
Intel Core 2 CPU 1.86 Ghz.

Thanks in advance.

Regards,
Devender

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RELEVANCY SCORE 68.4

I have this problem for a few feeks now: Whenever I try to shutdown my XP, it reboots instead of shutting down.
And theres another thing: When I'm working on the PC, all of a sudden it freezes down a bit then the computer restarts itself and in the beginning it says: Missing NTLDR.
Can anyone help me please?

Thanks in advance.
 

A:Shutdown-Reboot problem Help!

You probably looking at a hardware failure in the making. this article is kinda technical but that is what it will take to figure it out.

http://www.tinyempire.com/notes/ntldrismissing.htm
 

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RELEVANCY SCORE 68.4

I use a program that has the ability to reboot or shut down my computer remotely. I would like to be able to find a freeware title that does just that (shutdown or reboot remotely). By the way, the program is Radmin (for Remote Admin) and it is about to expire and I did not want to re-subscribe.
 

A:Remote shutdown or reboot?

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RELEVANCY SCORE 68.4

Hi,
after shutdown my computer he reboots himself automatically.
I tried almost all antivirus programms and als internetscan bitdefender that couldn?t help me.
Does anyone heard about this problem?
Semifun

A:after shutdown automatically reboot

Hi semi, we could use some of your PC specs so we could try to solve your problem?
How old is your PC? Put your specs so we can go further with investigation

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RELEVANCY SCORE 68.4

Hello, I've got a really strange problem here.

Windows 7 Professional x64 edition is installed on a computer. During the installation, every time it went to restart the system would hang immediately; I had to do a hard reboot to continue the installation.

Now Windows 7 is installed, and still hangs on reboot. When I choose Restart, the system shows the shutdown screen, goes black, and hangs. After some time waiting it never reboots and I never see the BIOS screen. However, if I choose "shutdown", it works perfectly.

Also, when I force it to reboot, the system does NOT give me the message that it wasn't shut down correctly. I've reinstalled the system twice. All drivers are installed correctly, and Windows is completely up to date. I even updated the BIOS to the current version.

It's also worth noting that I also booted this machine using a Fedora Linux Live CD, and it restarted without a problem.

Any ideas would be very helpful. Thank you!

A:Win 7 Pro x64 Hangs on Reboot, But Not On Shutdown

Can you give us more information about your computer?
Make
Model
Hard Drive(s)
Graphics, etc
Upgrade or clean install

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RELEVANCY SCORE 68.4

Frequent bluescreens whenever the system shuts down or reboots. Problem persists even after a clean reinstall of win7. It doesn't crash everytime though, which makes it seem even more strange. Help is greatly appreciated.

Artsa

A:BSOD on shutdown/reboot

First off: Update all your drivers to the latest versions, from your computer's manufacturer's website.

Second: Post your PC specs

Third; Do the following:

How-To test RAM to see if it's the cause of BDOSs (Blue Screen Of Death):

0. (Something you should always do before opening your computer no matter if it's a desktopor a laptop): Unplug electricity, take out the battery (laptop), and hold the power buttonfor 5- 10 seconds to drain it for all power.

1. Open your computer up, to get to the RAM stick(S). (If you've got a laptop, you ought to download the usermanual for your laptop from your laptop's manufacturer's website to see where the RAM sockets are located.)

2. Take all except 1 stick out of their socket, make sure to have that 1 that's left in the first RAM socket.

3. Run untill the computer crashes, and/or run memtest86+ (http://www.memtest.org/#downiso).

4. Repeat step 2-3 with every RAM stick.

Tips:
When buying RAMs, buy them in pairs of 2 or more, that way they're matching eachother, and will have the best effect.
Buy good quality RAMs when purchasing. We recommend
Corsair, Crucial, or OCZ.

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RELEVANCY SCORE 68.4

I recently began having problems with my new Dell XPS 8300 running Window 7 Home Premium 64bit system automatically rebooting itself after shutdown. I spent 3 hours on phone with Dell tech support to no avail. We made sure we had the most current BIOS, he created a custom power management profile, we removed and reinstalled the network, graphics, and sound card drivers, we did several system restores dating back to times before the problem began.

This is a brand new system that has only been up and runnning for a week. Does anyone have any solutions to this problem? It seemed to begin after my most recent Windows update was installed. Dell's solution is to replace the mother board and hard drive which of course will require my having to again reinstall my own personal software.

A:Shutdown Causing Reboot

Just like your computer can blue screen and reboot on startup, it can also do the same on shutdown. One thing to try would be pressing F8 while startup and entering the "Disable automatic reboot" boot sequence. That way, if you are getting a BSOD that's too quick to catch, you'll see it.

Also try this:

Download VEW by Vino Rosso http://images.malwareremoval.com/vino/VEW.exe
and save it to your desktop

Double click it to start it Note: If running Windows Vista or Windows 7 you will need to right click the file and select Run as administrator and click Continue or Allow at the User Account Control Prompt.
Click the check boxes next to Application and System located under Select log to query on the upper left

Under Select type to list on the right click the boxes next to Error and Warning Note: If running Windows Vista or Windows 7 also click the box next to Critical (not XP).

Under Number or date of events select Number of events and type 20 in the box next to 1 to 20 and click Run

Once it finishes it will display a log file in notepad
Please copy and paste its entire contents into your next reply

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RELEVANCY SCORE 68.4

I have a system that was self made, has been just fine operationally most of the time. Last year had operational issues, had bad memory and was fixed. Has been just fine for more than a year and now it is just auto shut down and trying to reboot. I am running WindowsXP. It won't finish rebooting, just goes to the screen that tells you to reboot from disk and can't get it to do anything from there. A few times it has gotten to a blue screen with stop messages...bad_pool_caller, 0xc2,0x07,0xcd4,0x02,0x801808A0,0x8E,0x05,0x8060F358,0xBA4CB92C,0x00. Today I got it to safe mode and not quit sure what to do from there. I then got it to completely boot up to the everyday desk top and ran some Norton utilities with no problems and then SHUT DOWN and Reboot to the reboot from CD screen again HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Microsoft won't help without a fee. The class instructor( gonna have to hurt him )for the build bought OEM software for Windows.. so no free support from Microsoft.Can't contact class instructor, he fixed the memory problem, he is no longer a teacher there.I may contact the school and make them fix it no matter who is there !! I am tired of having issues every year or so.
 

A:Auto shutdown..won't reboot HELP!!!

Stop 0xC2 or BAD_POOL_CALLER - The Stop 0xC2 message indicates that a kernel-mode process or driver incorrectly attempted to perform memory operations in the following ways:
By allocating a memory pool size of zero bytes.
By allocating a memory pool that does not exist.
By attempting to free a memory pool that is already free.
By allocating or freeing a memory pool at an IRQL that was too high.

This Stop message is typically due to a faulty driver or software.
you can find this and more at
http://www.theeldergeek.com/stop_error_messages.htm
 

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RELEVANCY SCORE 68.4

Hello to all, sorry to add another problem to you your day but I am paying for my computer sins namely being impatient
with a system that is erratic in shutting down. I usually wait a decent interval and when it doesn't shut down I turn
off the switch when the screen goes blue and stays there. I've gotten away with this more or less. Last night while
the message was "please wait while windows is shutting down" I waited awhile and then shut it off. I had never done
this before during the process of a shutdown.

Today when I turn the switch on and push the boot button on the desktop hard drive I get the green light and the sounds that the
hard drive is turning over but nothing on the screen, the software seems dead in the water. I've checked connections thoroughly
and tried putting the operating system in the cd drive as well as the utilities and driver discs but nothing but nothing occurs.

I have recovery disks if necessary but I understand they will wipe out files and I don't have a current backup, my backup software
has given me problems I've never resolved so I'm some months behind on that requirement.

Can't live without my computer, any help deeply appreciated.

Hope to return the favor
Hapless Hugh

A:Premature shutdown of XP - can't reboot

System manufacturer and model?

If custom/self-built...motherboard manufacturer and model...and whether you were using onboard video.

Louis

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