The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)
I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.
It is Li-ion Battery
I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.
Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
Something like that.
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)
1. The problem is somewhere in the Laptop or in the Battery
2. It is not the battery ports/connectors nor in the charger connector because the OS still can detect it.
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How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.Read other 2 answers
Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more
Did you buy Lenovo or aftermarket batteries? It could be defectiveRead other 2 answers
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS.
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.
Does the system correctly identify the AC adapter, or does it show "unknown"? F2 at powerup to check.
Is the battery the original one that arrived with the system?
HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?
Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read moreRead other 8 answers
To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.Read other answers
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
My dell inspirion says plugged In not charging I have replaced the motherboard,battery,and charger please help
Munchlax as obvious as it may sound you have got the right battery mate? and do the voltages match for the battery and the adaptor?Read other 9 answers
Notebook HP Envy DV6 T he batteri is fully discharged (0%), the battery status is "battery plugged but not charging).I cannot charge the battery.I've removed the battery, restarted and used the laptop without it, restarted again the lapot with the battery but I've not solved the problem.Read other answers
I own Inspiron 5547 Model. My laptop is not running on battery. LED indicator of battery is also not flashing. Laptop works fine when plugged in and shows "75% available (Plugged in, Not Charging)". In system diagnosis and dell diagnosis, it says that battery is healthy, working normally and perfectly fine.
Also Battery is on 75% since many days. Its not getting charged or discharged.
Please suggest some solution.
P.S. : It is a non removable battery.
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Does the adapter charge the battery fine when plugged in?
Disconnect the adapter and check if the battery begins discharging.
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point.
Also, while in BIOS, go to advanced tab and check under Battery Charge Configuration if there is a custom stop percentage set.
Update the BIOS and check - http://dell.to/2mzKrjE
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another adapter and battery to confirm which component is causing the issue.
If another adapter / battery also exhibits the same behavior and if the adapter and dc port are fine in BIOS, then the motherboard might be at fault.
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Also, please click my ... Read more
new battery of my hp630 is not charging after 55% though ac adapter is plugged in. tried with other hp ac adapters also same thing happens. testes the battery condition with hp pc diagnostics which shoes it's ok.even tried by uninstalling and installing the microsoft ACPI Compliant control method battery according to the suggestion from some troubleshooting blogs.please help.
Hello ag161, Since you have tried all the required steps, try to update to the latest BIOS http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5086783&swLangOid=8&swEnvOid=4060 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
My laptop was working fine yesterday, but when I booted it up this morning, I got the dreaded "Plugged in, not charging". I've tried the fix that's everywhere on the internet
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall
but when I finished, it still said "Plugged in, not charging" I'm a poor college kid, so I don't know If I can afford a new battery. help.
My computer is only working when connected to power unless ut shuts down abruptly. It shows plugged in, not charging. And whenever, I try to do the battery check, it says battery not detected. I have tried hard reset and everything. Also charging light keeps blinking when battery is present unless its stable.Read other answers
HP Community,I am having an issue with the laptop battery. When it is plugged in, the battery does not charge. The start bar icon says "Plugged in, not charging". I just replaced the AC Adapter this week. I ran the startup diagnostic test and it said that there was a battery failure but when I run the HP Battery Check throug HP Support Assistant, it says the battery is functioning properly. 1) If I calibrate the battery, will this fix the issue? 2) Does the battery actually need replaced? Getting one diagnostic saying yes and another saying no is confusing and frustrating. 3) If calibration does not fix the issue, is there steps I can try to take to resolve the issue before buying a new battery? 4) If I do need to buy a new battery, can I get a product number for the battery I would need to purchase? I have been trying to find a listing with the battery type on it but I cannot find a list with HP Pavilion 13 360x listed. I looked here (http://store.hp.com/webapp/wcs/stores/servlet/ContentView?storeId=10151&eSpotName=BatteryFinder&cata...) and that includes looking at the list under the "Laptop Not Listed?" button. Thanks,A concerned HP user looking for some juice for my battery!Read other answers
Yesterday, my computer stopped charging. It was fine the day before, but when I got up yesterday, I noticed I was losing juice. My battery icon says "battery plugged in, not charging." It doesn't charge when it's off, either. This computer has an internal battery that I cannot remove. I have already tried uninstalling Microsoft ACPI and that didn't help. I have looked at the pin inside the power adapter and it seems to be properly aligned, though it's so small it's hard to tell for sure. It does seem like the adapter isn't plugging in all the way beacuse it's a bit wiggly, but that could be because of the dumb placement of the battery port.Please help! I'm a writer and I can't work with a dead computer!Read other answers
Hello! I have an ACER Aspire M laptop which is about 3 years old. The battery cannot be taken off, it's under the back cover. I have Windows 10, 64 bit. I didn't use my laptop for a few months and once I turned it on again, I got the message that the bettery is not charging. So I cannot unplug my laptop. Battery seemed to work fine before.. - I read that updating BIOS could solve the problem, but I can't do it because the system requires battery to be at at least 30%. - I can't take off the battery, so the solution with holding power button down doesn't work as well.- I also can't unplug my laptop to reinstall the drivers. Someone help please!Read other answers
I have a lenovo b40, which isn't charging. Yesterday it showed "plugged in, not charging". Now, even with the charger plugged in, it doesn't display anything. Also, the power light is blinking. I pressed down the power switch with the battery attached, it simply blinked faster. When I tried the same thing without the battery, nothing happened.Read other answers
The battery indicator says "0% available (plugged in, not charging)" I have run the battery diagnostic and it says that battery is fine. I have run the ac adaptor diagnostic and it says that is fine as well. I have updated the bios. I have uninstalled "Microsoft ACPI Compliant Control Method Battery" and rebooted. I have also uninstalled it and updated immediately. The battery is non-removable. Anything else I can try?Read other answers
Hello,Hope you are doing well. My battery icon says '2% available (plugged in, not charging)'. I have done a battery check on Hp Support assistant and it says:The battery is reporting a failure and needs to be replaced as soon as possible. Based on the age of your PC and battery, it appears it is no longer covered by your HP Warranty. REOOW I'm not sure about replacing the batterry. Please inform me if there is anything easier and or cheaper to do.Thanks, YousifRead other answers
Hi, I found a lot of answers on the topic but unfortunately none resolved it. So it's simple - the charger is not charging beyond 44% and recently it increased to 48%, and it says "not charging". Battery health is good, I updated the bios, reinstalled both battery drivers multiple times in multiple ways. I am using windows 10, desktop and longevity options for battery are disabled. Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed.
Appreciate the help! Thanks
" Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed "
Please click on link below, hopefully it will be of help:
I recently received a HP Stream Notebook - 13-c055na (ENERGY STAR) from a freind and they told me that battery did not work and needed replacing. I began using the computer and everytime it started the computer came up saying: Primary (internal) battery 601 needs to be replaced since it is detecting the storge capacity to be low. So i got a new battery and its doing the exact same thing and will just shut off whenever the ac adapter is not plugged in. I have changed the power plan settings and this made no difference.
Press Esc at power up and then F2 to run the diagnostics menu and there should be a component test for the battery that you can run.Read other 1 answers
Since just after the warranty ran out my laptop has been unable to charge properly, instead saying plugged in, not charging. I used to be able to fix this if i took out the battery, restarted and replaced it, then it would work properly for maybe a day or two then would happen again. I did a bios update which fixed it for about a week but then it went straight back to plugged in not charging. I've tried taking the battery out and doing another bios update, however neither have worked. Is there any way to fix this without having to buy a new battery?Read other answers
Battery plugged in, not charging:Age of laptop 27 months My battery doesn't charge anymore. If I make a HP battery test on my HP Support Assistant it shows me as a result : Battery OK. Meaning: The battery is functioning properly. If I test the battery with an additional programm it shows me a battery wear level 100%. This means, the battery should not be rechargeable anymore. - What should I do?- Replace battery?- I have a capacitiy of 18% left. What happens if I reach 0%? Is it still possible to use the laptop with the power cable? Thanks and kind regardsAmuni1Read other answers
I bought a new battery for my laptop because the original one had lost endurance, it would last only about 45 minutes, anyway. So I put the new battery in and the computer sometimes doesn't recognize it, sometimes it does but most of the time it says : Plugged in but not charging.
I'm not too sure what to do, I made sure to buy the exact same battery with the same model #, etc.
1. Shut Down the laptop.
2. Press the power button then tap the F2 key until a blue screen appears.
3.On the left sided menu arrow down to Battery Info.
What does it show ?
I got my Inspiron 15-5000 series recently notice that the battery charged up to 60% and stop charging after that.
I was trying to change the setting in the Dell Power Management Lite many times but the setting does not work and also try to uninstall the battery drivers several time but it seen does not work.
Any idea who to solve it?
Please list exactly your Dell model number and version of windows.
Example: Dell Inspiron 15, 3543, windows 10
Help my battery is plugged but not charging.I used HP Support Assistant and it says the battery is fine.I checked the software for the battery and it's up to date. What else can I do? The laptop is just over a year old. thank you!
Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps: . Update the latest BIOS for your Notebook from HP Support Site Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a Battery:1. Power Plan should be set correctly for extended battery life2. Please keep the Screen Brightness at lower level3. Please turn OFF Wi-... Read moreRead other 1 answers
My HP 15 Notebook is almost 2 years old and all of the sudden the battery stops working. I know that the battery's performance has decreased a bit but it shouldnt be dead. One day a wake up to find that it doesnt turn on so i plug n the charger and it turns on and says consider replacing the battery soon but after a few minutes i realize it says plugged in but not charging at 0% (and it wasnt at 0% when i turned it off) When I try to run a battery test in HP support assistant it keeps saying status unknown (so how can it tell that I need a new battery but cant detect it which is why i think its a glitch) and that i should remove and then re insert the battery but still nothing changes and it it telling me that I have the updated version. I've tried uninstalling the battery drivers multiple times after which i was notified that a drive was missing and had to reset my laptop (for the second time the frist being after windows 10 caused a drive to "go missing") and still nothing.I am desperate please help meRead other answers
Hello,my HP notebook is not charging. I plug in the HP charging lead and the light beside the port changes to white although it isn't charging at all (charge doesn't go up at all over time and is still losing charging) or at full charge. I used a different HP charging lead and it didn't work either so the lead is not faulty. I also used different plugs around the house and at another household too and still no success. I did a battery check too and it came back with the battery being "Okay".My notebook is only 7 months old so not down to age either!I hope someone can help!Thanks, Jen
Hello @Jen28, You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article. Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
Hello, I only bought this laptop a few weeks ago and it does not seem to charge propery (or so it says). As the title suggests when plugged in and I hover over the batter it says "plugged in not charging" It has been like this for a couple weeks now and still has not gone flat as long as it is plugged in, so some sort of charging must be taking place right? Just want to know if I can fix this just so I am able to see when it's charging and use it without leaving it plugged in. Currently I keep it plugged in at all times in fear of it dying. Thanks for any help in advance.Read other answers
I cant use my laptop unless plugged in... There is no battery left at all and it wont charge...
I have tried to update BIOS but I couldnt because I got a message that the battery needs to be at least 10% charged.
I have confirmed that the charger gives the required volatge, so the charger is fine..
I have no idea if there is something wrong with the battery cz it passed the online dell test..and I dont want to buy a new battery for no reason.
So I have no idea whats wrong to fix it...
Please list Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10
In the meantime, please check status of AC adapter in the BIOS. If adapter isn't detected in BIOS, the system will continue to received power but will not charge the battery. Please follow steps below:
1. Power off system.
2. Power on system, quickly start tapping F2 key continuously. You should be in the BIOS. The status of adapter usually listed under the main screen.
The adapter should say the adapter type, if it says 'Unknown' or 'None', then it's a issue with the adapter, and most likely needs to replace with a Dell genuine adapter that suitable for the system. Note: Wiggle the adapter's end while checking it in the BIOS
The title is the message I've been getting for about the past month and a half. I noticed my battery draining, even while plugged in, until it finally got to 0%. With the power adapter plugged in, the laptop still runs but I just recently had an experience where the laptop was suddenly cutting off, even while plugged in.I've done as much troubleshooting as possible, but I haven't been able to figure out the problem. I managed to switch the laptop over into power saver mode and it's been letting me use it without dying immediately on me. I have an internal battery, so the option to remove and power it on separately isn't an option for me.
Tech Support Guy System Info Utility version 22.214.171.124
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8103 Mb
Graphics Card: NVIDIA GeForce GT 740M, -2048 Mb
Hard Drives: C: Total - 702747 MB, Free - 466347 MB;
Motherboard: TOSHIBA, VG10S
Antivirus: Windows Defender, Disabled
This is my final call for help before I go through the long and tedious process of sending my only working computer to the repair center for several weeks' time. Help!
Edited to add Troubleshooting steps taken:
1.) Tried a Hard reset using the pin-hole reset button for the internal battery, while completely unplugged.
2.) Tried uninstalling/reinstalling the Microsoft ACPI-Compliant Control Method Battery.
Read other 9 answers
2 months old
I did the followings but did not fix it :
Unplugged the machine
Removed the battery
Plugged everything back in ( except the battery ) and loaded the machine
Turned off the machine
Put the battery back in.
This is the 2nd time. Fisrt time I fixed that by performing the above steps. Not this time.
Google search suggests faulty adaptor, as well as contacting Acer while still in warranty.
After googling, I came across this suggestion :
Device Manager > expand Battery > Right click at Microsoft ACPI-Compliant Control Method Battery > uninstall > Action button > Scan for hardware changes
That did not solve the issue either.
Is there anything else I can do without calling Acer ?
Call Acer. You have a hardware problem.Read other 7 answers
I read the previous threads. I tried uninstalling microsoft acpi compliant control method battery and searching for hardware changes. It didn't work. I tried with shutting down and with out. I tried it with the battery in and without. I tried with turning of windows explorer and turning it back on. Nothing works. Please help
Hi @hklemp,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the battery not charging. I will be glad to help you. Please look at the following documents.HP Notebook PC AC Power Cord Safety Recall and Replacement Program Announced August 26, 2014Testing and Calibrating the Battery (Windows 10) Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below! Thanks.Read other 2 answers
I'm here to ask about my laptop problem This afternoon at 3pm, my laptop works fine and when i turn it on at 8pm, it won't charging anymore the battery show 0 percentage, and i'm charging it but it won't increase at all i've added the battery report too my laptop is Lenovo G40-45 please help me
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
Hi,I am having a strange issue. I was running windows 8.1 and then I downgraded to windows 7 and since I have downgraded to windows 7 I am having this problem battery 0% plugged, not charging. As soon as I remove the power, laptop shuts down. My laptop is less than one year old.I tried all the options on internet such as uninstalling battery driver through Device Manager.Main question I would like to ask, is this a software issue or hardware.I gave my laptop to a friend to downgrade windows and once laptop came back to me after a week, battery is not working. Before that everything was fine.Help Please....Read other answers
I'm having this issue where the battery is not charging, and/or the laptop is not recognizing the battery properly. I will just outline the problem and what I have done. A) Received a brand new assumingly aftermarket replacement battery. 1 - It went through a charge cycle without much problem2 - It stopped charging randomly, to which by experimentation the fix was simply restarting the computer (and removing the battery while the computer was shut down, and replacing it before restarting). It would begin to charge again after.3 - Sometimes, on battery power, the monitor screen would simply turn illuminated black or flicker. During this time, all computer functions still worked and I was able to shut the computer down using my memory and the proper keystrokes. Starting it back up was the (temporary) cure, even without introducing AC Power. 4 - This continued regularly having to reset the computer and the battery to keep it charging. A few days later, while showing some nominal amount of charge (20%?) the computer just shut off instantaneously With this, I assumed there must be something wrong with the battery so I contacted the people who sent it and they agreed, although I was also asking if it could be anything other than the battery, because to me it didn't feel like the problem was the battery as, once I got the battery charged fully, it worked great as far as holding the charge. B) I received a second brand new b... Read more
I gather this is not a genuine HP battery? Until you try a known good Genuine Battery it is hard to know what the problem would be. You should not have to try driver reinstalls and such. A good battery on a good system just works. Possibilites are bad battery and bad motherboard. Period.Read other 9 answers
Hi, every time I turn my 1 and half year old laptop on it warns me that the battery capacity is low and my laptop will not work unless it is plugged in. Because of this I need to purchase a new battery but do not know which model I need. Any help is much appreciated.Read other answers
My battery is at 0% and says "plugged in not charging". Whenever I unplug my charger my computer dies so all the solutions that require me to take out my battery dont work. How can I fix this problem so i can use my computer when it is unplugged. Thanks!
Hi,there coudl be several reason for this... such as.1) if the battery is charged for around 90%(depends on model to model it may be 80% also) its normal to avoid anty unwanted charge cycle. this will help improve battery life.2) if the machine is not charging because to used in too hot ambient temprature or its heating up for some reason. option is to let the machine cool down and it will start charging. this is again technology limitation and safety measure.3) if above are not true: Try this:.Disconnect ACShutdownRemove batteryConnect ACStartupOpen Device ManagerClick the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it?s ok if you only have 1 of these listings).Click the plus (+) sign next to System Devices.Right-click the ?ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.ShutdownDisconnect ACInsert batteryConnect ACStartuphope it helps, Good Luck !Read other 1 answers
I used a friends charger to charge my laptop on wednesday which was the 16th of november and when the battery charged up to like 86% i had the plugged in not charging notification. After this incident i still get that notifiation even when im using the original charger when the battery charges up to 86% . Can u guys please help me, im really worriedRead other answers
HP pav. 13 x360. Windows 10 Had the plugged in not charging error with a CMOS error at boot up and then it would take 5min to boot and then it would run fine. Got it in under warranty and they changed the battery out. 4 months later the error has occurred again. As before I tried all the basic troubleshooting from reinstalling/updating drivers to flashing the BIOS to reinstalling windows and it still would not charge. Took it apart this time as it is out of warranty, pulled the battery, cleaned out all the connectors and am currently checking for possible short sites, but I rebooted the laptop without the batter and still got the CMOS error but it booted immediately. I am going to do more troubleshooting, but I do not know what this CMOS error is if the battery is out of the machine. What am I missing? Thanks in advance. Please help. Wife is not happy without laptop.
> Got it in under warranty and they changed the battery out. Which battery did HP replace? A "CMOS error" means that the (small) battery on the motherboard has failed to keep "trickling" enough power to the CMOS chip to enable the CMOS to retain its settings. This battery is distinct from the "main" removable battery that fits into the laptop. Some computers have "power" settings to maximize battery-life. This may include not automatically charging the battery up to 100%, if you usually use the computer on AC power. So, this may trigger the "plugged-in-not-charging" message, but it does increase the life of the battery. > rebooted without the battery, and still got the CMOS error Definitely, it's the "small" battery on the motherboard that is not working.Contact HP, to see if they will admit that they changed the "wrong" battery.Read other 6 answers
My new HP worked well for two months and now the battery is at 0% and wont charge. Im using windows 10 and its a new gaming laptop. Not sure what to do. Cheers Matt
Its under warranty, I would think. Start a Support case. Where are you located (country)?Read other 1 answers