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Solved: Windows Update will not load

Q: Solved: Windows Update will not load

I can not reach Windows Update at the automatically inserted url. The
Windows "flag" does not wave automatically and only very briefly when I click 'go.'
Solution? Thanks.

Preferred Solution: Solved: Windows Update will not load

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A: Solved: Windows Update will not load

Can you see other web sites? Do you have a firewall and Anti Virus?

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I'm having a problem with Windows Update. When I go to access the update site, it says done but with errors on page. Nothing shows up at all, just a blank screen. I have a feeling it has something to do with all the changes I had to make to get rid of lots of spyware/malware. If anyone could offer some thoughts and possible solutions, I'd really appreciate it. I haven't been able to update Windows in quite a while.

I'm running XP Pro. If any other information is needed, please let me know. Thanks to all who help in advance.

A:Solved: Can't load Windows Update

Visit http://www.softwarepatch.com for latest windows downloads....or try doing a repair on your OS using the WindowsXP cd.

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I have Power Suite on my computer and it said I had 6 outdated drivers which I updated. Now my Windows won't load. It gets to my desk top background, but can't even load the program icons. Then it starts the same process all over. I'm sure one of the updated drivers is the issue, but I can't get the computer to start in order to try System Restore. What can I do? I'm not very computer savvy, so go slow..


A:[SOLVED] windows won't load after driver update- xp

This is the reason it is best to get the driver from the manufacturer website. Most Driver Finder software will recommend incompatible drivers.

I see no beneficial reasons to using Power Suite software.

Boot the PC into Safe Mode. Once logged in run a System Restore

Restart the PC > repeatedly tap F8 during boot > at the Advanced Options choose Safe Mode

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Windows Vista update page will not load with information or work.
When I launch windows update in vista the page comes up blank. It gives the appearance that it is still loading. The only way to get rid of the blank page is in "start task Manager". In Task Manager it (windows update) is shown as running. There are no error messages.

Operating System
Windows Vista Home Premium Service Pack 2 (build 6002)
ZoneAlarm Security Suite Antivirus Version

A:Solved: Windows Vista update page will not load

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Update - 9/8/15

Fixed by reinstalling Windows fresh (Again).

I think the problem was caused by installing Windows linked with my Microsoft account and then switching that to a local user. My Microsoft account was registered for the insider program so perhaps I was receiving the fast updates and switching to a local account put me on slow updates which got Windows Update muddled in the confusion.

Original Post

Windows Update appears to be stuck/broken. It displays this loading animation even when left alone for an entire day (See screenshot). All the other panels such as Windows Defender will display their available options, it is only Windows Update that will not show.

This is a clean install of Windows 10 Home.

I have made some alterations to the service configuration, disabling what I had been advised as unnecessary services. I have reverted as many of those changes as I could remember but it is a possibility that one of those changes caused this.

Background Intelligent Transfer service is "Running" and set to "Automatic (Delayed Start)".
Windows Update service is "Running" and set to "Manual (Trigger Start)".

8 Aug 15 - Edit: I have cross referenced services with another computer with an unaltered fresh install of Windows 10 Home. No difference in service configuration was found.

Internet connectivity is stable. Network profile is "Public". No alterations have been made to the default network configuration.

User... Read more

A:Settings > Update & Security > Windows Update - does not load

Hi wadlip,

I have done exactly the same fixes as you - to no avail. Nothing works. I am surprised by a lack of response by Microsoft. In addition to not being able to update, i cannot update the definitions for Windows Defender. This issue has definitely something to do with BITS.
If i stumble over the solution, i'll post here. I have all night to find the fix

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Legitimate copy of Win Vista Ultimate SP1, all updates through last week ...

When I attempt to open Windows Update, I get an error message "The page
failed to load".

A google search found nothing but the suggestion to delete "System32", am I'm not going there!

A:Solved: Windows Update "The page failed to load"

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Windows Update Won't Load--gets error-"This page failed to load". My system=32 bit operating system which is Vista Ultimate.

A:Windows Update Won't Load--gets error-"This page failed to load"

Hello sgibbins,
Try here, people have had some good results doing this. please post your results. Good luck.

JSI Tip 2805. Windows Update 'Cannot Display Page'?

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I have posted in the Virus/malware section with no replies yet. I figured it Since I have downloaded the MS fix IE has run much better w/o taking up the majority of the resources of my machine. Problem solved, no? NO.
Today I tried to use Crackle to watch a vid, the original tip that something was off. And it still claims I have no flashplayer.
I went to Adobe download site via google search in browser bar for "IE Flashplayer" this time it has an OS and Browser selection choice, and when I click download it shows the alert at the bottom of the page then switches pages before I can choose to "allow once" the next page runs for a bit then tells me there is a problem loading flash player. Is there a setting or something I can do here? Or do I have to wait for the V?M section to catch up with me?
Thank You

A:Solved: IE won't load flashplayer update

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Carbonite has a new update to match WoW's new patch. Tried to download it, but cannot get it to activate on game. Using Windows VISTA on an emachine computer. Tried two different approaches to extract files to World of Warcraft addons files. Neither path worked. Any suggestions?


A:Solved: Carbonite update won't load to WoW addons

Could be a mistake with the latest "fix of a fix" patch.
Have you checked the "load out of date add ons" box in the WoW add ons selector?
And make sure it's checked for all characters you want to use it with.

Carbonite has it's own support site as well. read through a few and see if you can find more info on a fix. http://www.wowinterface.com/forums/forumdisplay.php?f=116

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linksys wrt54g v3.1 firmware update will not load.

I unzipped the file, held the reset for 1 minute, unplugged for a minute (and then did some emails - would that be a problem?) then went to admin/firmware, selected the file, clicked "update" the web page, for 20 minutes, read:

This webpage is not available.

The webpage at might be temporarily down or it may have moved permanently to a new web address.

More information on this error
Below is the original error message

Error 2 (net::ERR_FAILED): Unknown error.

Any advice? They want 30 dollars to help me update this router: I don't have that.

I'm running XP.

Thanks in advance,

A:Solved: router firmware update will not load

Try going to and logging into the router's configuration pages normally. The firmware upgrade page is described on page 41 of this WRT54G User's Guide

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After reading about windows updates, I went in to check windows update. When I select WU all I see is some grey/blue dots going across the top of the screen. I tried the troubleshooter and windows reset for the update, but no changes. I contacted the windows community but instruction for submittine some logs was incorrect.One is attached.

A:windows update will not load

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For over a week, when I start my laptop, it seems to start normally, then I get a screen that says "updates could not load and changes are being undone, don't turn off my computer'.  Does anyone know what is going on?  I am using Windows 8.1.
I have Panda Security, and Anti Super Spyware, both paid for.  I just got rid of Win Patrol free, although I have used it on my old laptop without problems.  I have not purchased or downloaded any other programs.
Any ideas how I can find out what is going on?

A:Windows update won't load.

I'm just offering some advice. I'm not a Computer expert, just so you know
I had this issue on 2 different PCs, both with Windows 8.1.
It would force me into updates, and then say that the updates were unsuccessful and that it is undoing the changes.
It stayed in a restart loop of 'undoing changes' until I went into Safe Mode (using Shift + F8) and did a System Restore.
I have now changed the settings on BOTH computers to not automatically install update. I don't need that kind of trouble! LOL

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Hi, I was sent here by Chemist who was a great help in spyware removal. I just have a windows update that tries to load on shutdown, but fails every time. How can I get the update information to you? I am a techie rating of about 3 out of 10, but I try to follow innstructions. Thanks. :)

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Windows XP Professional
IE 6 SP1

This workstation had been hit with a virus and malware had been installed.
Cleaned the virus off with Trendmicro and using AdAware SE to clean up the malware.

Now Windows update will not load. IE opens but the window remains white. PC is configured to receive Microsoft updates from our Software update server but can't verify the updates because Windows Update will not come up. IE will browse to other web sites.

Ran HijackThis. The log is below. Any help you can offer will be greatly appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 9:00:40 AM, on 3/16/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\Conversions Plus\MacName.exe
C:\Program Files\WinZip\WZQKPICK.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.capcitypr... Read more

A:Windows Update will not load

You have been hit by the new Bube.d (aka Win32.Beavis) virus which severely messes with some Windows settings,including the update feature.

Save the BOLD to notepad,as Fix.reg as"Type" all files


Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate\DisableWindowsUpdateAccess]






[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]


&qu... Read more

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After reading about windows updates, I went in to check windows update. When I select WU all I see is some grey/blue dots going across the top of the screen. I tried the troubleshooter and windows reset for the update, but no changes. I contacted the windows community but instruction for submittine some logs was incorrect.One is attached.

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I require updates for mi Windows XP home edition. However, I cannot load the Widows Update page!

I open IE 6 and the page just loads forever!

Any suggestions?

A:Cannot load Windows update.

Are you using a firewall and if so, which one?

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This Toshiba computer had the Windows 7 Updated loaded onto it. Now when the computer starts up I receive the Safe Mode etc...options. I select Start Normally and from there is when it takes about an hour or more to load windows.

When the system finally loads, to click on anything takes about 10 minutes or more to populate anything.

A loading error message is received in the bottom right hand corner which says something about logging in as administrator and loading a disc.

This is my friends computer(previously mine) and I need to get to the pictures and save them in case I'm going to need to reset anything. If someone can tell me how to get at the pictures faster or fixing this without wiping out the pics that would be great. Much appreciated!! Tiff

A:Download Update for Windows 7, now comp takes about an hour to load windows

Right now I am in safe mode and it's seconds faster but not much and i did not receive that error in the bottom right corner.

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I recently installed Windows XP and all my programs on a new hard drive, as the old one would not boot. Last week I received a "Generic host process for Win32 services" error. My machine locked up, and I had to restart. Then I started having issues where Windows would not load or would take a very long time. I am able to start Windows in Safe Mode, but it takes much longer than it should.

Now sometimes when starting IE or Firefox or when surfing, new tabs are started on spammy webpages. Other times, IE or Firefox will not start. I also cannot go to the Windows Update site.

Neither Malwarebytes nor Avast find any instance of infection.

AVG says that it finds 6 infections and repairs 3. Just in case it would help, here is that part of the AVG log file:
(C:\WINDOWS\system32\svchost.exe (3440):\memory_001a0000 Trojan horse Agent_r.XJ
C:\WINDOWS\system32\svchost.exe (3440) Trojan horse Agent_r.XJ Object was removed.
C:\Program Files\Internet Explorer\iexplore.exe (2652):\memory_00260000 Trojan horse Agent_r.XJ
C:\Program Files\Internet Explorer\iexplore.exe (2652) Trojan horse Agent_r.XJ Object was removed.
C:\WINDOWS\explorer.exe (1484):\memory_001a0000 Trojan horse Agent_r.XJ
C:\WINDOWS\explorer.exe (1484) Trojan horse Agent_r.XJ Object was removed.)

Thanks for any help you can provide!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:02:07 PM, on 5/9/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.1870... Read more

A:Windows Update blocked, browser redirects, slow to load Windows

Is there anyone out there that can help me, or can I provide any additional information?

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I am constantly having redirects and new tabs spontaneously open to spammy websites in both IE and Firefox. I cannot get to Windows Update, it either says it can't connect or takes me to a fake search engine page. Windows is very slow to load at start, and after working for a little while, I tend to get Generic Host Process for Win32 Services errors, after which my machine locks up.

Malwarebytes has not found anything. AVG says it finds 6 infections and fixes 3. The infections are in svchost.exe, iexplorer.exe, and explorer.exe, where it says that a Trojan horse Agent_r.XJ Object was removed from each.

I do have access to my Windows XP Install disk.

Thanks so much for your help,

DDS (Ver_11-05-19.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_25
Run by mcox at 15:41:25 on 2011-05-25
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1605 [GMT -5:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\mcox\Desktop\dds.com
============== Pseudo HJT Report ===============
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7... Read more

A:Browser redirects, Windows Update blocked, slow to load Windows

Hello, Welcome to TSF.
I'm nasdaq and will be helping you.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.

Please do not install or uninstall any programs, or run any other scanners or software, unless I specifically ask you to do so. Also please copy and paste logs into the thread, rather than add them as attachments.

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this ... Read more

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I have Windows Vista Home Premium (x64) Service Pack 1 and the Windows update page will not load. No error messages it will not load. Any Microsoft help or support that leads to anything connected with Windows update will not load. I thought I was getting auto updates, but I am missing 8 important to critical updates. I have even tried downloading IE8 but it gets stuck on the Windows update.

What to do, what to do, what to do?


A:Windows update page will not load.

I was in your situation with Vista 32 for 3 months. First thing is to scan for malicious software/rootkits that may have turned off update. If you are confident that is not the cause, then you will need to rename the SoftwareDistribution folder in the Windows directory, something like SoftwareDistributionOld. You may have to first turnoff update in the Services (Administrative Tools) to do this. Reboot, and Update will recreate your SoftwareDistribution folder and you "may" then be able to update. Otherwise, like in my situation, you have a lot of heartache and google searching to do. I had to run a bits.reg routine to fix my bits (background Intelligent Transfer Services) in my registry; then I had to reregister a boatload of dll's. TurboTax 2008 had poorly installed and corrupted a number of files and registry entries.

Good luck.....

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Im fixing a pc for a friend. Tried the virus/spyware sweeps and they deleted a few. Nothing new found but any time I try to goto windows update is loads the msn.com page. Here is a HiJack log file. Any help would be great. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:23:18 PM, on 7/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AVENGINE.EXE
c:\program files\panda software\panda platinum 2006 internet security\firewall\PNMSRV.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DE... Read more

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I recently reloaded xp on my computer to fix an error created by another piece of software. Since than I cannot get my system to accept security updates from Microsoft. The down load works, but I get an error that indicates none of the updates can be installed. I am currently missing 70 updates. I have tried to load one at a time in the event I did not reserve enough disk space, but I still get the same results. Do you have any ideas how this can be fixed.

A:Cannot load latest windows update

Try this website:


It allows you to download all the patches (about 300 MB) and install what you need. I have a security camera pc(vendor configured) that does not allow access to the windows update website and I used this tool to patch the system. Hope it helps solve your issue.

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Repair didnt work..finally got it to do system restore,

Windows 7 Ultimate x32

ran sfc,chkdsk,malwarebytes all good results
One of these is the culprit

If anyone knows which one with out me having to install and see for each one

A:Windows wouldnt load after update

Hello Taj and welcome to the forums

Could you follow these instructions please?

Windows Genuine and Activation Issue Posting Instructions

I don't think it would be possible for us to tell from that picture which update is causing the problems. Just install them one by one


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Hi All,

I was using my laptop last night (Dell Vostro 1710 and using Windows Vista), using only internet via firefox and the steam application, and had no problems prior to switching it off before I went to bed.

Got up this morning, switched on the computer and after loading past the 'Dell' logo it would not load any further.

I am pretty limited with my computer knowledge but have followed some online sites (mainly via Dell and Microsft) which have so far failed to help. I have carried out the following:

Start up Repair - says that the problem may not be fixed automatically and to contact either the computer manufacturer or system administrator. There is only 1 user on the computer so should be no administrator issues. I am currently in Thailand so support via Dell will be very limited or v. expensive (and from what I have read on-line they will recommend that the steps below are followed prior to doing a whole restore of factory settings).

I have attempted a System Restore of various points but receive the following message:
system restore failed due to an unspecified error. The requested operation was made in the context of a transaction that is no longer active

I see from the list of previous available system restore points that a windows update occurred sometime between me switching the computer off and turning it back on this morning. Surely this has to be the problem.

The option to repair OS(C) has also popped up. I have 'ok'd' this, then... Read more

A:Windows Vista will not load following update

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Hi Guys
I have a number of windows XP home edition updates which have failed to load. If I click shut down at the end of session then my pc freezes. If I shut down without loading theem all seems okay. Is there a way I can delete these update and start again.
Thanking you in anticipation
Ron Thayre

A:Windows update that fail to load

Try to restore your computer before the updates were downloaded using system restore. You can then download them again.

If you need more information on how to do a system restore just ask.

Good Luck

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deleted. Nevermind, fixed it.

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Hello everyone,

When I try to load the menu it won't load, it just looks like this and stays like that for ever, nothing will pop up. Here's a screenshot.

Imgur: The most awesome images on the Internet

A:Windows update menu won't load.


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I just upgraded to Windows Vista 64 over the weekend as a clean install. I ran Windows Update and got everything installed fine. However, shortly after Windows Update failed to open when I clicked the icon. I see a window start to open on the desktop and then disappear. No errors show up. If I go into the Control Panel->Security and click "Turn Automatic Updating On or Off" I receive the following error: Windows cannot find 'shell:::{26EE0668-A00A-44D7-BEB064C98683}\10\::{36eef7db-88ad-4e81...\pageSettings'. Make sure you typed the name correctly, and then try again.

Any assistance would be greatly appreciated.

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When I try to check for updates, the page fails to load. My PC has Win 7 Service Pack 1 64 bit OS. I don't know what to do and would appreciate your suggestions. Thank you for your assistance!

A:Windows Update Fails to Load

Hello there, 
Have you launched "Windows Update troubleshooter" and see if the issue still persists? http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

Keep us posted

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Hello, I just rebuilt my PC and installed XP SP3, IE 8, and FF 3.6. Automatic updates are working (i.e. updates are downloaded and installed). However, I cannot get to the Windows Update webpage on this machine (http://windowsupdate.microsoft.com/). I've read forums that say this is due to a firewall issue, but I disabled my firewall and still cannot access the page. I have not setup any other special network rules/restrictions. I can access other webpages without problems. It could be a virus I suppose but I just rebuilt the system, so that makes me somewhat skeptical. Any thoughts? Thanks everyone!

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My partner has a Dell Studio 1535 laptop. She just downloaded the latest Windows update. When she restarted the computer it took her to a black screen with a single line of white text indicating that various files were installing. It suddenly stopped at 430 of 49073 files with a message "!! 0xc0190036 !! 430/49073 (mfc42u.dll)" The computer is just hanging. If I power it off and restart it gives the option of a startup repair or to start normally. Starting normally leads to the hanging message; a startup repair fails to identify the issue, other than suggesting maybe a device has recently been attached. This is not the case.

Does anyone have any ideas?

A:Windows Update and now Vista won't load


have you tried starting in safe mode? if it does you can use system restore, or just uninstall the last update....(start tapping the f8 key after hitting the power button)

good luck

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I can not load windows new updater. Every time I try it just starts back at the start down load page all over again.

I also can't load DirectX 9.0b. It says that I have ver 8.1 . A little box that reads "Software Installation" on the top bar says. The software you are installing has not passed Windows Logo testing to verify it's compatibility with Windows XP.

This software will not be installed. Contact your system administor.

The next little box that pops up says.

"DirectX Setup" on the top blue bar and then below it says. DirectX did not copy a required file.
Any help I can get on this stuff would be greatly appreciated.

A:Can't load Windows update or DirectX 9.0b.

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In windows 8, my brother tried to update to 8.1 but now computer seems it has 8.1 pro. But it can not load. Automatic repair, refresh, system restore, all of them gave errors. I dont want to reset.
I tried those commands from windows site
bootrec /fixmbr and other bootrec
and in config, 
ren system syste.001 this worked but
ren software software.001
this gave errorprocess in use, can not be accessed.
How can i rescue? I dont have any rescue disc or etc.
Desktop computer, 32 bit probably.

A:Can not load windows , update error to 8.1

Is the Windows 8.1 disc 64 bit version?  Either bad disc, or wrong version for what you have, and what he burnt to the disc.  I have run into where I have had to turn off Secure boot in the UEFI bios.  It helps to know what the manufacturer & model# of your computer that you have.

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Running Win XP, SP-3, IE and Firefox 3.5.3, browsers will not load Microsoft or Windows Update page(s).
Error mssg: Internet Explorer cannot display the webpage in IE and

"Server not found" in Firefox.

Have tried re-registering various files, among them:

Hregsvr32.exe c:\windows\system32\wuweb.dll

regsvr32.exe c:\windows\system32\wups2.dll

regsvr32.exe c:\windows\system32\wups.dll

regsvr32.exe c:\windows\system32\wucltui.dll

regsvr32.exe c:\windows\system32\wuaueng1.dll

regsvr32.exe c:\windows\system32\wuaueng.dll

regsvr32.exe c:\windows\system32\wuapi.dll

No good, yet.
Below is Hijack This log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:38:42 PM, on 11/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Panda USB Vaccine\USBVaccine.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program File... Read more

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I have a Windows 7 64-bit machine that appears to be infected with malware. No automatic updates work; when I check the services, the Windows Update Service is not running even though it is set to Automatic. I cannot get it to start; the error code is 93.

A copy of the HijackThis logfile is attached.

I believe the Admin user has been hijacked, and any attempts to delete suspicious items through HiJackThis do not work.

The items containing lsass look to be suspicious, for example.

Please help.

A:Windows update service will not load

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

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In windows 8, my brother tried to update to 8.1 but now computer seems it has 8.1 pro. But it can not load. Automatic repair, refresh, system restore, all of them gave errors. I dont want to reset.

I tried those commands from windows site

bootrec /fixmbr and other bootrec

and in config,

ren system syste.001 this worked but

ren software software.001

this gave errorprocess in use, can not be accessed.

How can i rescue? I dont have any rescue disc or etc.

Desktop computer, 32 bit probably.

A:Can not load windows , update error to 8.1

Reboot then follow this guide. To get to the troubleshoot RE. How to use the Windows 8 System Recovery Environment Command Prompt In command prompt type in then hit enter.

Select a restore point to before you tried updating Windows 8 to 8.1.

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Logfile of random's system information tool 1.04 (written by random/random)
Run by AXEMan! at 2008-10-26 14:35:49
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 13 GB (46%) free of 29 GB
Total RAM: 238 MB (41% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:36:29 PM, on 10/26/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtWLan.exe
C:\WINDOWS\System32\svchost.... Read more

A:[SOLVED] Slow System Tray load. AVG won't allow auto update.


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Hi,My first post here and I'm wondering if someone can help with my problem since I've completely run out of ideas...For the last few months I have been unable to load Windows Update, Windows Search, or the Personalize Desktop option when right clicking on the desktop.When I click on these items a window will open for a second (completely white) and then close instantly. There's seemingly no way around this and the same is true in Safe Mode.Suspecting a virus, trojan or similar I have run a number of scans (AVG, SpyBot, Ad Aware, Malware Bytes, Kaspersky, Norton, command line sfc, etc). Apart from a few tracking cookies nothing has been found. Running HijackThis also revealed nothing untoward.I've search the MS Knowledge base extensively and not found anything. There are similar problems regarding specific error numbers but I do not get one, just a window that opens then quickly closes. I have tried MS's own FixIt tool for Windows Update and it didn't make any difference.I can still search using the quick search bar in the start menu but clicking "search everywhere" does nothing. I can still change my desktop background by right clicking on an image and choosing "set as desktop background".I cannot run Windows Update. All of my other software is completely up to date.I still suspect that this is some sort of very clever trojan rather than an OS error but since I'm not getting any error messages I can't be sure.Any advice wou... Read more

A:Windows Update/Windows Search/Personalize Desktop will not load

Can you run regedit?

Access the Microsoft website?

Update your installed AV program?

What other system anomalies exist?


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I installed the latest Windows updates this morning and my laptop is now taking an age to load.  No messages about updates installing or anything like that.
Once it finally uploads, I'm looking at the old Desktop, and I can't get the Apps screen to show.  Nor do the Settings come up when I go to the bottom right-hand corner.  
I am able to use most things I need by using the Desktop but it's obvious there's something not right!  

A:Since latest update, Windows 8.1 features will not load.

This may seem overly simplistic, but have you tried restarting the computer?
If this doesn't resolve the issue, go to the Control Panel and click/tap on Programs and Features.
In the upper left portion of the window click on View installed updates.
These updates are dated, so you should have no problem finding the update/s that you installed last.
Post what the update/s are.
Edit:  If there were no integrity issues found in the scan a log may not be available.

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Well... it didn't take long for me to have issues again. Why does this always happen to me?


After I used CCleaner today to clean up my Windows 10 computer which I do every week (I DID NOT use the Registry one) I started having issues. I couldn't get it to shut down so I had to force shut it down.

When I started it up again I noticed that when I search for 'update' in the search box down next to the start button and I try to click on 'Check for updates' and 'Windows Update Settings' nothing happens. Nothing loads.

I was able to get into Windows update through the regular Settings app though.

This is disconcerting. As far as I know, I have no viruses and this was not occurring when I started the computer after I got home from work. I would prefer not to reset to factory settings either.

I used CCleaner in a similar manner last week and this did not occur. From what I can tell, it is still checking for Windows Update and there are no other issues but this is still a disconcerting issue and I want it to work through the Search.

If someone could help me fix this issue I would really appreciate it. Please help me ASAP.

Thank you.

P.S.: Here's System Information:

OS Name Microsoft Windows 10 Home
Version 10.0.10586 Build 10586
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-L2A1944
System Manufacturer ASUSTeK COMPUTER INC.
System Model TP550LAB
System Type x64-based PC
Syst... Read more

A:Windows Update won't load through start screen (please help)

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I'm working on my mom's computer remotely via LogMeIn (Home Premium SP2). A persistent problem is an inability to update the system due to the Windows Update giving me a "The page failed to load" error. This happens after I click on the "15 optional updates are available" hyperlink in the Windows Update pane. There are no critical updates.

An initial Google search returned the most common cause as being "WindowBlinds" by Stardock. This program, however, is not installed on her computer (verified by a search of programs in the "All Programs" links, "Program Files" folder, "Uninstall or change a program", and a search for "stardock" in the registry.

"sfc /scannow" in administrative mode on the command line failed to return any errors.

I also went to Microsoft's relevant Knowledge Base article here and attempted to use the Fix It program to fix Windows Update. The program successfully ran and fixed the files that were damaged (whatever they happened to be), but this did not solve the issue.

Finally, I removed threats using SUPERAntiSpyware, reregistered some .dll files as recommended by Microsoft (IMPORTANT NOTE: Some of them failed), and restarted with non-essential services disabled and startup items disabled.

A:Windows Update > The page failed to load


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When I try and install the update for my video driver and the latest Windows update (Windows Genuine Advantage Validation Tool (KB892130), I get an error message saying: "Windows could not load installer for display. Contact your hardware vendor for assistance".

Also (and I don't know if this is related or not, I am unable to view "properties" from my desktop or to change screensaver/background themes from the control panel).

From googling the error message, I suspect that it has something to do with my video driver but I'm not certain.

I'm not sure what specs you need re: my computer. Here are the basics, if you need more, let me know.

Dimension 2400

Intel(R) Pentium(R) 4 CPU 2.66GHz
Version: x86 Family 15 Model 2 Stepping 9
Speed: 2657 MHz

Microsoft Windows XP Home Edition
Version: 5.1.2600
Service Pack: 2.0
Location: C:\WINDOWS
PID: 55277-OEM-0011903-00102
Hot Fix: KB943460

Video Cared
Model: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Driver: ialmnt5.sys
Tuesday, April 15, 2003

Sound Card
Manufacturer: Analog Devices, Inc.
Model: SoundMAX Integrated Digital Audio
Driver: smwdm.sys
Friday, February 28, 2003

Any suggestions or instructions for correcting the problem would be greatly appreciated.



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you've probably heard this before but everywhere I look forums only tell of how to fix or temporarily fix it. What caused this problem in the first place? also, I keep hearing about this thing called windows blinds but everytime I type it in on google it just shows actual window blinds for houses in the results.

I think my pc may have registry problems. If i fix those with the right software will everything be normal again? sometimes when I play my games it also just shuts down unexpectedly telling me a prob caused it to close.

Don't mean to sound like a noob for this stuff but it kind of bugs me how you have to do so much research and be a tech genius in order to use windows right. I mainly want to know about this stuff because I play crysis alot and it has taught me to fix and reconfigure things on my pc in order for it to run better and I'm happy about that but I don't really want to be a techie or pc enthusiast and have to go to computer school for 4 years just so I can run my game perfectly! its driving me nuts. so any help on what I can do to solve this? know its my fault for downloading freeware and things like that when I wasnt as knowledgeble but after this gets resolved I think I know enough about pc's now to prevent any future problems. thanks guys.

A:page failed to load in windows update?

If you really have message "The page failed to load" then I suspect it is caused by Windows Blinds or Stardock Colors or something another from Stardock if you have
Read all reports from here:The page failed to load, Vista Update

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Please someone help me with this.my windows update window is not load properly.i attach a snapshot on it.

A:Windows Update Window is not load properly

Hello dhammikammd123, and welcome to Seven Forums.

Looks like you have a custom skin that could be responsible.

You might see if running a sfc /scannow command, or doing a system restore using a restore point dated before this happened may be able to help.

Hope this helps,

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My G550 Laptop now won't load Windows10 after the latest enforced update. I get the initial Lenovo screen with F2 options etc then the blue Windows logo followed by Attempting to recover installation then Restoring your previous version of Windows then back to the Lenovo screen. Any thoughts?

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I'm hoping someone can help me fix this. I'm running Vista Home Premium 32-bit. In the bottom right if my taskbar it tells me update are ready to be installed, but when I click on it it says " The Page Failed to Load".

A:Windows Update Page Failed to Load

If you have installed Windows Blinds then surly this program is responsible for this issue

our commemorative book:The page failed to load, Vista Update

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