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System Crashes restarts after opening Internet Explorer

Q: System Crashes restarts after opening Internet Explorer

Hi,
I am facing an issue. On Exchange server, whenever I open Internet Explorer- the server restarts. This happens every time. Can some one please help me out. what causing this restart? OS version 1607.

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RELEVANCY SCORE 200
Preferred Solution: System Crashes restarts after opening Internet Explorer

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 80.8

Hi to all, i have a laptop running Windows 7 Professional. The problem is strange and havent had it on any other Windows 7 machine.

If i click the folder icon on the bottom tool bar (windows explorer) then in the left hand pane expand the C drive then right click on any folder it instantly displays a dialog saying Explorer has experienced a problem and needs to close, windows is
looking for a fix for this problem (cant remember exact wording) then Explorer.exe restarts. This happens on the local C drive and Network drives. 
I though it could be a permissions problem so have taken ownership of all files & folders on the C drive which made no difference, i have removed the laptop from our server / domain and it is still the same / no change.
Can anyone shed any light on this problem or offer any ideas on fixing it? the laptop is only a few months old and is i5 / 4GB RAM Dell machine running Windows 7 Pro SP1 office 2003 Pro, checked for virus & adware & all clean.

A:Explorer.exe crashes when righ click on item in left pane on windows explorer nothing in system logs, explorer.exe restarts.

The faulting module (Fault Module Name: SHELL32.dll) shell32.dll is a Windows system file however the file that is actually causing the crash may be a third party file which from the symptoms
may be a third party context menu handler.
The following link has some info and a download to ShellExView which you can use to selectively disable third party context menu handlers to find out a problematic one:
http://windowsxp.mvps.org/slowrightclick.htm
You could try disabling all non-Microsoft context menu handlers and then, if the problem resolves, re-enable them one at a time to see which one was the problem.
BTW, the error should be logged in the Event Viewer Application log as a Application Error involving explorer.exe

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RELEVANCY SCORE 75.2

Hi. Today morning I started my PC and just after the start up Windows Explorer crashed and restarted and then did (and does) the same every 10-15 seconds. I googled the problem and did following steps (not in the same order as below) which didn't resolve the issue:

- restarted few times and switched off PC completely;
- tried to fix registry with Vit Registry Fix;
- did SFC /SCANNOW and it finished with information that some issues couldn't be fixed;
- ran Malwerbytes with no malware found;
- did a full Kaspersky Internet Security scan with no viruses found;
- did a clean boot (all non-windows services were not used) and it still crashed;
- did a diagnostic start up (so only basic windows services were used) and it helped;
- I wanted to do a system restore but Windows doesn't have data on any restores, meaning I probably haven't started the service (doesn't it make it automatically?);

Other info:
- system works fine in Safe Mode and diagnostic start up, thus eliminating issue with external applications;
- when in normal mode and crashing I looked at processes appearing and disappearing and found out that at the crash process the file dllhost.exe disappears then and shortly after appears back (it may or may not be relevant);
- I didn't do any major updates yesterday (only updated Steam platform and installed one new game);
- I can't do perfmon /report as in Safe mode it doesn't display anything and in normal mode I don't have enough time to start the applicati... Read more

A:Windows explorer crashes (and restarts) on system start-up.

Just an update - based on my experience with "fixing" the system, I've decided to back up the data and make a fresh installation (no point in loosing more time on trying to resolve the issue but just spend the time on new system and at least enjoy a faster Windows for some time). Funny though that a year ago I had to do the same due to some dll corrupt file (it was much worse then). I really love Microsoft!

P.S. Thanks for reading this thread, if you think you may add something (so in the future if someone looks for info on how to fix it) feel free to add some advice.

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RELEVANCY SCORE 73.6

Yesterday I received a message asking if I wanted to download Explorer 8 and I did it. From that moment on I cannot access Internet Explorer.

I have tried a system restore going back 3 days and that didn't work. My internet explorer opens and then it CRASHES. What do I have to do to go back to being able to open Internet Explorer fully.

Thanks - Ellen Robinson
 

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RELEVANCY SCORE 73.2

Hi There
After updating windows 8 when I try to launch system properties, explorer hangs and restarts itself but I noticed that it gives me activation section Product ID:Not Available...... Any Ideas ???

A:Windows Explorer crashes while opening System Properties

Try removing the update and see what happens.

Maybe take the time and fill in your system specs as well.

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RELEVANCY SCORE 72.8

Hi, I would like to know if someone could help me on a Windows 7 crashing issue.
It's been a while since I have been experiencing crashes of Windows 7 explorer when I open an internet browser. I've tried mozilla, chrome and IE, but still, all of them make the explorer crash. Although the internet browser works fine, i can't swich windows for like five minutes... and then it comes back to normal. I know, it's really weird, but can someone help me?
If so, thank you very much!

A:When opening internet browser, explorer crashes.

Try checking you firewall settigs... its possible its preventing it from starting properly..Or maybe a virus?

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RELEVANCY SCORE 72.4

The Explorer.exe issues only just started after doing all the windows updates, was like 160 odd updates. It also happened at the same time i could no longer open Java Games or Steam. Steam just closed itself, Java games come up with the java binary stopped working
I had issues before with Random Bluescreens when gaming, I reinstalled SP1 and they sort of stopped for awhile. Now the PC just randomly, Completly shutdown. When restarting i don't get an error like i was before but making it impossible to play anything. I ran Malware Bytes and Sophos Virus removal tool along with a few other different antivirus, All came back clean. Used the Sfc scanner and it came back with no problems

A:Explorer.exe Crashes when Opening System Properties. Random Shutdowns

Could you fill out your system specs so that we have an idea of what kind of hardware we're looking at? It will make it easier to help you.

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RELEVANCY SCORE 72.4

Hi. I have a problem and the issue is that when I open Control Panel and click System, Windows Explorer crashes. I have searched online and tried a few solutions but none have worked. Please help if you can. Let me know if you need any additional info from me.
 

A:Windows Explorer Crashes when opening system from Control Panel

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RELEVANCY SCORE 67.2

When I try to open IE the window opens and then closes again. When I try to open the "Help and Support" absolutely nothing happens. I have run a virus check with AVG and it shows nothing. I have booted in safe mode but still have the same symptoms. I am running Windows XP Home Edition with Service Pack 2 and automatic updates. I have had a lot of discussions with Ried on the HijackThis log help forum and he suggested I now post on here.

http://www.techsupportforum.com/secu...opening-2.html

Originally we thought it was a conflict with iTunes. Following a run sfc /scannow I was able to do a system restore and reinstalled iTunes and it has worked OK for a while. However, after installing Windows updates, the problem has returned.

My last post was:-

Hi Reid sorry I've been slow to get back to you. After I installed iTunes, the computer worked fine for a short while, but has gone back to the same problem. All is OK until I install the latest Windows updates. I currently have 5 to install:

Cumulative Security Update for Internet Explorer 6 for Windows XP (KB933566)
Cumulative Security Update for Outlook Express for Windows XP (KB929123)
Microsoft GDI+ Detection Tool (KB873374)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)

If I restart the computer or shut it down without installing the updates, it reboots OK and everything works OK, so it would seem that one or more of the updates is causing the problem. So I in... Read more

A:Internet Explorer, Help and System Restore not opening

Hi chateauneufdupa(pe)

Trying the updates one at a time would indeed be the right thing to do. Have you had any luck with that ? You can manually create a restore point before you install each update in order to be able to go back if any error occurs. You can also uninstall some updates using add/remove programs if you check the "show updates" box.

If you believe it could be some update conflicting with iTunes you could try to contact iTunes technical support about that.

I don't know whether MS reported any compatibility issues with those updates but maybe another MS tech will know more about that.

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RELEVANCY SCORE 67.2

When I try to open IE the window opens and then closes again. When I try to open the "Help and Support" or ?system restore? absolutely nothing happens. I have run a virus check with AVG and it shows nothing. I have booted in safe mode but still have the same symptoms. I am running Windows XP Home Edition with Service Pack 2 and automatic updates. I have run sfc /scannow, once this is completed, everything works fine. However, when I reboot, the problems return. I have gone through the 5 steps suggested on the forum and now am posting the log to see if anyone can help.

Deckard's System Scanner v20070611.50
Run by Russell on 2007-06-17 at 18:51:12
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
34: 2007-06-17 17:51:18 UTC - RP34 - Deckard's System Scanner Restore Point
33: 2007-06-17 09:35:58 UTC - RP33 - Software Distribution Service 2.0
32: 2007-06-17 02:00:24 UTC - RP32 - Software Distribution Service 2.0
31: 2007-06-16 08:04:14 UTC - RP31 - Internet OK before restart
30: 2007-06-16 07:40:38 UTC - RP30 - Software Distribution Service 2.0


-- First Restore Point --
1: 2007-05-24 16:15:17 UTC - RP1 - System Checkpoint


Backed up registry hives.

Performed disk cleanup.


-- HijackThis (run as Russell... Read more

A:Internet Explorer, Help and System Restore not opening

Bump!

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RELEVANCY SCORE 66.4

For the past 2 days, when I try to open my IE6 browser, it first takes up upto 100% CPU, hangs the system for a while and then opens up taking hell lot of time!
The same thing happens when I try to open another browser simultaneously.

Sometimes the process explorer.exe plays the same irritating role of hanging the system!

I've already scanned my system with the latest CWShredder, Adaware, Spybot S&D, and Norton AV 2005 but the problem stands as it is!

I'm posting my HijackThis log.

Please help me to get rid of this problem soon!

Logfile of HijackThis v1.98.2
Scan saved at 7:48:13 PM, on 12/14/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\NMSSvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C... Read more

A:Internet Explorer opening very slowly and hanging the system!

Will the uninstallation and then a fresh re-installation if IE 6 help to resolve this issue?

Please help!

I'm also posting the HijackThis' latest version logfile:

Logfile of HijackThis v1.99.0
Scan saved at 5:40:50 PM, on 12/21/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\NMSSvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\Fast.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webshots\WebshotsTray.exe
C:\Program Files\RConnect\RConnectDialer.exe
C:\Program Files\Internet Explorer\iex... Read more

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RELEVANCY SCORE 66.4

hi. i have been having a serious problem with my PC the last couple of days. simply, when i try to open any game, the computer crashes and automatically restarts.
about 2 months ago, i downloaded a free online game called Flyff. it worked fine for sumtime, but then it started making problems, and the most serious of them was that after it logs into the game, it crashes, freezes for like 3 minutes, then the computer resarts. didnt happen all of the time, but most of it. worthy to mention thati used to run the media player in the background, and it still ran while the game froze. when i posted this on the game forum, i found out that it's a very common problem in Flyff, which made me feel better (coz i know it's not affiliated with sumthing wrong in my pC alone), and i stopped playing the game...
just 3 days ago, the problem happened again, but with ALL other games!! warcraft III, civilization IV, and battle realms; all freeze when the game is about to start--by that i mean going into the game screen (for example after selecting single player, a certain mission, set the game settings, and now i will start to take control of the game). i ran many anti-spyware and anti-virus tests, all using guidance from tech guy forums. i removed many spyware and viruses, including a trojan i discovered in flyff, called ****_flyff (sorry, i didnt choose its name!), a trojan called intell32, many others as well. i imagined that the trojan of flyff was the cause of all this, as its the ... Read more

A:computer crashes and restarts upon opening games

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RELEVANCY SCORE 65.2

This happened recently after my sister downloaded something from the internet, and when I opened the folder to transfer it to her flash drive, a notification popped up telling me that, "Windows Explorer has crashed," and then it restarts (not the computer, just explorer. It sort of "refreshes" the desktop), then loads, and then crashes again.

I can still use my laptop normally from adjacent accounts, and when I tried deleting the file (the source of all of this, I'm assuming) it says that I need the permission of my main account, even though this account that I am currently using is also and administrator.

Can someone give me a little help? If there is none to be found I can use this side account for a while until something can be done, but it is incredibly inconvenient.

I am using Windows 7 currently.
 

A:Windows Explorer crashes, restarts, then crashes again

The computer is probably infected with a virus or other malware. Post this in the Virus and Malware Removal forum:
http://www.techspot.com/vb/menu28.html
 

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RELEVANCY SCORE 62

My explorer.exe constantly crashes and restarts; however, when I go into safe mode it works perfectly which means it is a driver problem. So I began to use the app, DriverView, to look at all the drivers I have and sure enough I find 3 very suspicious files that are most likely the cause to my problem.They looked suspicious because their file type was listed as unknown and their description was blank.the three files were:dump_dumpata.sysdump_dumpfve.sysdump_msahci.sysThey are said to be located at C:\Windows\System32\Drivers but when I looked there i couldn't find them. I tried scanning for viruses in normal and safe mode using AVG but I found nothing. I then uninstalled AVG and installed Avira. I also scanned in normal and safe mode using Avira but I still found nothing. The virus blockers i used also were updated. For some reason I just can't findi them. I shut down explorer.exe and then i ran HijackThis. don't know if that affected the log. Anyways here it is.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 1:49:48 PM, on 6/30/2010Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskhost.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\IDT\WDM\sttray.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program F... Read more

A:explorer.exe crashes and restarts continously.

I decided it was better to just format my laptop. Don't need help anymore

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RELEVANCY SCORE 62

Here is the error log from one of the crashes.


Code:
Source
Windows Explorer

Summary
Stopped working

Date
‎18/‎09/‎2010 18:52

Status
Report sent

Description
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aebab8d
Fault Module Name: Explorer.EXE
Fault Module Version: 6.1.7600.16450
Fault Module Timestamp: 4aebab8d
Exception Code: c000041d
Exception Offset: 000000000002cc2b
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 9d35
Additional Information 2: 9d352eeb48f756eef3e09921a012e0a8
Additional Information 3: ca2c
Additional Information 4: ca2c069770e7f64d60f91ac290056ba5

Extra information about the problem
Bucket ID: 20355333
It usually happens when I download something, or when I try to play certain games such as CoD 4 but only when I try to connect to an online server. It also used to crash whenever I loged into windows and had nod32 running but I've uninstalled nod and that problems gone.

A:Windows explorer crashes/restarts

Code:
sfc /scannow
fixed the problem for me aswell, thanks

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RELEVANCY SCORE 62

It gets pretty annoying, so I am looking for a fix, here is some more information:
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: korwbrkr.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 49e03745
Exception Code: c0000005
Exception Offset: 6a797d32
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I think it has something to do with Korean Typewriter or something. Help is really appreciated. I currently am running with nothing but AVG in my system tray, but I want to run all my programs without it crashing if its possible.

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RELEVANCY SCORE 62

Hey guys, I'm new here. Hope you guys can help fix this problem I've encountered many times. Whenever I try to select or view a particular folder or file, my Windows Explorer crashes. This is what I found in Event Viewer:The Details:- System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2012-10-14T10:11:40.000000000Z EventRecordID 359425 Channel Application Computer user-PC Security - EventData Explorer.EXE 6.1.7601.17567 4d6727a7 DivXMFSource.dll 1.0.0.72 4cffcf66 c0000005 0009b890 1044 01cda9f0e1b8c595 C:\Windows\Explorer.EXE C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll 8b51d578-15e7-11e2-8c46-002618833b83Thank you for your replies

A:Windows Explorer crashes and restarts

Did you try uninstalling DIVX software from add or remove programs?Downloadmini toolboxCheckmark following boxes: List last 10 Event Viewer log List Installed Programs Click Go and post the result.

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RELEVANCY SCORE 62

Heya.

I've been getting frequent explorer.exe crashes.

The eventviewer give this rather unhelpful log.


Code:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: mfc120u.dll, version: 12.0.21005.1, time stamp: 0x524fa0af
Exception code: 0xc0000005
Fault offset: 0x0000000000139655
Faulting process id: 0x73c
Faulting application start time: 0x01d2660c8ccec79e
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\mfc120u.dll
Report Id: fc5b48eb-d344-11e6-99d9-94de80ae7897
Is there anyway to find out whats causing this?

I've run AV scans (malware bytes, + windows defender), nothing was found.

A:Frequent explorer.exe crashes and restarts.

Schedule a disk check: open cmd window and type chkdsk /f

Open cmd window and type sfc /scannow
SFC /SCANNOW Command - System File Checker

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RELEVANCY SCORE 62

I have a problem that started yesterday. Every 30 seconds Windows Explorer (not the browser) crashes, then restarts. I run Xmarks within FireFox, I thought this was the problem because Xmarks as of yesterday asks me every 40 seconds if I want to sync my bookmarks, if I choose cancel, Windows Explorer will crash then restart.

When Firefox is closed, Explorer continues to crash and restart, almost every 30-35 seconds. I have Windows 8.1 up to date, with all the latest updates, FireFox is up to date. As of writting this post, Windows Explorer has crashed and restarted (5) times.

A:Windows 8.1 - Explorer Crashes then Restarts

Please following the instructions here..

Link: Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 62

I first noticed that explorer would crash a few weeks ago after I stumbled across an infected .wmf file while surfing the net. I was logged in under my limited account and my anti-virus detected the .wmf but it could not take action, I believe due to the fact I use system restore. I finally was able to delete the .wmf after which I ran several different scans and could not detect anything except Microsoft (R) HTML Application host had been altered (24,576 bytes to 24,064 bytes), so I replaced the file (note: explorer was already crashing before this point). The only time it seems to crash is once in a while when I click on My Document, Control Panel, My Pictures etc...

Logfile of HijackThis v1.99.1
Scan saved at 8:19:13 PM, on 3/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my... Read more

A:Solved: Explorer crashes then restarts...

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RELEVANCY SCORE 62

Hi this just started happening today. I'm not sure what happened to trigger it. I have run virus scan and it didn't found any infected files.

Explorer.exe will load when my machine starts up. About every 5-10 seconds, it will close, meaning my desktop blinks off. Another 10 seconds later (or around that) explorer.exe will start again and my desktop will come back.

Eventually, it stops trying to load and the desktop stays off. I can go to task manager and run explorer.exe to repeat the process of having explorer.exe run, stop, run, etc.

I don't receive any error messages when this happens.

This machine has the latest Microsoft updates incl service pack 2.

Any help would be appreciated.

Thanks
 

A:Explorer.exe continuously crashes/restarts

After restarting in safemode and checking event-viewer, I saw the following:

"The shell stopped unexpectantly and explorer.exe was restarted"

I don't know what that means or how to fix it.

Any suggestions?

Thanks
 

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RELEVANCY SCORE 61.2

I have purchased a new dell inspiron n5010 about 1 month back and i had several BSOD's. I've got Windows 7 home premium 64bits as originally installed OS in my system and it used to crash randomly.
Now i upgraded the system to windows 7 ultimate but still i my system crashes

And also my systems hangs then i have to shutdown the system through power button

Operating System: Windows 7 ultimate 64-bit

I have also uploaded the dump files that received please do revive and help me.

I am waiting for your kind response and help

Thanking you in advance,
Imran Khan

A:System crashes and appears Bluescreen and system restarts :(

http://www.sevenforums.com/crashes-d...tructions.html

Please post one..& welcome to the Forums.

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RELEVANCY SCORE 61.2

Hello,

So for the past month or so, explorer.exe has been crashing continuously. It happens on several occasions...

-Most notable when I first boot up Windows 7, it crashes and restarts in an assiduous manner, for maybe 10-15 times until it stops suddenly and starts working again

-When accessing files which force explorer to open, e.g. when I open a document, open the 'My Downloads' folder, and such locations (the crashing and restarting scenario occurs in every situation)

I haven't found a solution as of yet. I even tried ending the process in Task Manager and running it again... with the result of it continuing to freeze and restart even after I run it form Task Manager, until as usual, it suddenly stops crashing and starts working again.

Is there any possible solution to this which doesn't involve any type of System Restore/OS wipe?

Thanks in advance.

P.S. PC is defragged, registry and junk files cleaned using CCleaner and Disk Cleanup, issue still persists. SpyBotS&D cannot detect any malware, and ESET NOD32 cannot detect any viruses or infections either.

A:explorer.exe crashes and restarts when certain actions are performed

This is usualy caused by a bad file filter installed in explorer. And you can usualy trace it down to what type by noticing what files are in the folders you are opening.

Unless this happens at the default "libraries" or "Computer" entries as well...

Can you shed any light on where it does and maybe does not crash?

Did you install anything (Codecs, Office programs etc) just before this started?

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RELEVANCY SCORE 61.2

Hi Guys,

This issue has been driving me nuts for the past few months and I've found no solution as yet.

Windows explorer (windows 7 Home Premium, SP1, 64 bit OS) will frequently crash with seemingly no pattern (opening directories, scrolling through files, copying files etc) even when running in safe mode. I've tried various malware applications and hard drive
checks, but to no avail.

Event viewer gave the following information after the last crash.


Fault bucket 37536607, type 28
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 6.1.7601.17567
P3: 4d672ee4
P4: ntdll.dll
P5: 6.1.7601.18933
P6: 55a6a196
P7: c0000005
P8: 0000000000050e91
P9:
P10:

Attached files:
C:\Users\Lee\AppData\Local\Temp\WER9E61.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Lee\AppData\Local\Microsoft\Windows\WER\ReportArchive

\AppCrash_explorer.exe_e8a511a56c1e5bc16043c7938535e3ba19635c3d_15f3c294

Analysis symbol:
Rechecking for solution: 0
Report Id: fe0a5468-4ff4-11e5-ad1e-14dae9d36703
Report Status: 0


The .WER report file referenced above contains this info:

Version=1
EventType=APPCRASH
EventTime=130855085367412522
ReportType=2
Consent=1
UploadTime=130855085368342576
ReportIdentifier=fe0a5468-4ff4-11e5-ad1e-14dae9d36703
Response.BucketId=37536607
Response.BucketTable=28
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=explorer.exe
Sig[1].Name=Applicati... Read more

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RELEVANCY SCORE 61.2

Hello,

After days of troubleshooting via trying resolution methods from various forums, I finally have to submit a help topic, because I am out of ideas short of re-installing windows.

explorer.exe crashes whenever I do one of the following items:
- Right click on desktop to see display properties; the right-click menu never comes up; explorer just crashes. (I can get to the display properties fine through control panel.)
- Open up Start/Programs and enter an application sub-menu. Explorer doesn't crash until the sub menu opens, sometimes instantly, sometimes in a few seconds.
- Hovering over an icon on my desktop. Explorer does not crash when hovering over shortcuts, only when I hover over a file sitting on the desktop.
- Trying to open My Computer. A window opens up and the flashlight appears momentarily, then explorer crashes, which also closes the window.
- Trying to browse files via Start/Run or through Task Manager. Explorer crashes after several seconds, regardless of which drive or directory I am browsing. There may be an additional pattern there too as the time it takes explorer to die varies, but I have yet to determine a pattern if there is one. For Start/Run, the window closes, for task manager, sometimes the window freezes when explorer crashes and restarts, and the task manager icon in the task bar never goes away until I pass over it with my mouse.
- Trying to open up administrative tools from the control panel. Other controal panel options ... Read more

A:explorer.exe crashes and restarts at specific times

I forgot to mention, I'm running XP SP3.

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RELEVANCY SCORE 61.2

I am at my wits end....my teenagers did something last night and now my windows explorer keeps crashing and restarting in a continuous loop ....all icons and taskbar dissappear every few seconds as this is happening and it is impossible to do much of anything.....with a very quick click I am on firefox, ....I ran avg, Windows malicious software removal tool ( removed trojan:win 32/fake xpa) and tried spybot, but cannot run it for some reason.....I am reasonably knowledgeable about computers, but not quite sure what to do with this one.....I ran hijackthis and will paste it below...any help is greatly appreciated..


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:44:23 PM, on 6/12/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\hp\kbd\kbd.exe
C:... Read more

A:Windows explorer continuously crashes and restarts

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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RELEVANCY SCORE 61.2

I have had an on going issues with Vista crashing and then restart, some times it does it so quick that I hardly notice it because it was just the OS restarting not the computer rebooting. The how and why Vista would restart was unknown though I do remember a couple of times I would get a media player error but that was not consistant.

However, now the error is consistant and I can replicate it. On certain files, when I would RIGHT Click on the file to look their property Vista will crash and after scanning itself, restart up. At first I have not paid attention to the files in question but today I noticed that when I went to look at the properties for Gas Powered Games' Dungeon Siege 2, because it crashes every time I try to start it (I just reinstalled the game yesterday and while I ran into an online issue, was able to play the single player version fine but today when I tried to start the game it won't start and crashes).

I did two searches under Vista restarting and Vista restarting when Right Clicking properties and after reading the 75 results, there were a few threads that had very similar issues but they were locked and none of them had an answer.

So, let's try it again, anyone got a clue about this issue?

My system is an ACER, that I keep updated with Microsoft Update and protected by AVG as well as the Microsoft utilities.

A:Explorer Crashes and then restarts when Right Click on Properties

Are you sure its not just Windows Explorer crashing? I don't see how the OS could restart but not the computer. Try typing sfc /scannow into your start menu. This will check you system files and repair them if they are indeed damaged.

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RELEVANCY SCORE 61.2

Hi,

I have Windows 8.1 running on my Acer Aspire V3-772G. Windows explorer crashes randomly, and restarts instantly. Various solutions on the internet are for problems where explorer crashes due to a specific task such as accessing some programs. In my case, it is just random and occurs once in a while. Help me out!

Thanks in advance!

A:Windows Explorer crashes and restarts randomly

See this post:

Checking for Updates hangs after Disk Clean Up

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RELEVANCY SCORE 61.2

Hello Hope all is well there.

My problem is that Explorer crashes every single time I click on a folder or try to open something from the desktop that is inside a folder.

Im not sure what is causing this problem, any suggestions?: 4-dontkno

A:Explorer Crashes/Restarts when i click on any folder

Hello, welcome to TSF..

do any of the folders concerned contain .AVI files? Does the same happen for all users on your PC and also in Safe Mode?

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RELEVANCY SCORE 61.2

I have recently had an issue with my computer...when I open my picture files, Explorer "cannot open, file corrupted" & "encountered a problem" and restarts. I have run spyware/malware programs and can find nothing wrong in the logs. What should I be looking for? Is my flash player needing an update, or a newer service pack for Microsoft needed? I am not I.T. savy and am looking for feedback.

Thanks very much!!

A:Explorer crashes/restarts when jpegs are opened

Hi Aliwegner welcome to TSF. Are youreferring to internet explorer or windows explorer? Download XnView Software - Free graphic and photo viewer, converter, organizer and see if they open in a 3rd party program.

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RELEVANCY SCORE 61.2

Hello,
I am trying to run a few different repairs but they all require me to right click and then run as admin. My problem is that if I right click any Icon or desktop anything explorer crashes and restarts. I can not find any way to give myself admin access. I am the admin of the computer and logged in under my account but it does not matter what account I log in under it always crashes. Is there any other way to run the CMD sfc /scannow?
Thanks

A:Problem- Right click on anything and explorer crashes and restarts

Hello Dave84 Welcome to the Seven Forums!

You can start up the System File Checker tool at the Start>Run command line. (refer to image attached)

That won't require any right clicking on anything. You could even add the Takeownership option to the right click menu but will need to first repair the present Windows installation since this sounds like one or more system files are corrupted.

The other thought on this is a possible malware infection leaving you with corrupted files like the explorer.exe sheil file used by Windows Explorer as well as the Computer desktop icon for browsing drives.

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RELEVANCY SCORE 61.2

Hello,

Explorer intermittently crashes for some reason and it gets annoying. This is not Windows Internet Explorer, it is Windows Explorer. I'll be copying or moving files typically, or dbl click on a movie or picture file to launch it. It pops up a dialog saying explorer needs to be restarted. When I clik on it it restarts the desktop. What could be causing this?

Thanks
 

A:Solved: Explorer crashes and restarts desktop

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RELEVANCY SCORE 61.2

Seem to be having an issue all of a sudden. not sure how to fix it or even what might be wrong. when i right click on a disk drive in a file explorer it crashes then restarts. if your not sure what i mean i did screencap the experience and uploaded it here http://www.screencast.com/users/Otak...5-be8172d0205b

Any help with this issue would be greatly appreciated.

A:File Explorer crashes and restarts on right click

ummm.... why did i get moved tot he general discussion?

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RELEVANCY SCORE 61.2

HI, I had no problems this morning, but after I put some videos from my camera onto my computer,and then tried to upload them to youtube, I couldn't do it. Internet Explorer kept closing and restarting everytime I tried to upload. So I went to firefox, same problem, then to chrome, same problem. Finally I decided to just go to the video on my computer and show it to someone, I went into the picture folder, and then Explorer closed and restarted. It happens all the time, where I can't even get to open a file. I ran the SFC and got a SFC detail sheet. I think some file is corrupted. Can someone help me? I am going to post the SFC details so someone can give me a starting point to work on this. Thanks
SFC details:
2012-03-05 16:28:57, Info CSI 00000006 [SR] Verifying 100 (0x00000064) components
2012-03-05 16:28:57, Info CSI 00000007 [SR] Beginning Verify and Repair transaction
2012-03-05 16:29:04, Info CSI 00000009 [SR] Verify complete
2012-03-05 16:29:05, Info CSI 0000000a [SR] Verifying 100 (0x00000064) components
2012-03-05 16:29:05, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
2012-03-05 16:29:12, Info CSI 0000000d [SR] Verify complete
2012-03-05 16:29:13, Info CSI 0000000e [SR] Verifying 100 (0x00000064) components
2012-03-05 16:29:13, Info CSI 0000000f [SR] Beginning Verify and Repair transact... Read more

A:explorer crashes and restarts when I am in the picture file

Quote:




Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired




Can you play the file on the camera? It looks like the files you copied over from the camera are corrupted. Delete the ones you have and try to save the files from the camera again. Make sure the file plays on your computer before deleting off of the camera, or uploading to YouTube.

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RELEVANCY SCORE 61.2

Hi all,
I am having a list of problems like control panel not opening,explorer crashes and restarts every now and then. I have installed DDS and Combofix...I have given their respective logs below.
 
Please help me to get rid of this thing that makes my pc useless.
Thanks in advance.
----------------------------------DDS----------------------------------
 
dds.txt
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16450
Run by HP at 11:37:14 on 2013-05-27
Microsoft Windows 7 Home Basic   6.1.7601.1.1252.91.1033.18.3998.2252 [GMT 5.5:30]
.
AV: Microsoft Security Essentials *Enabled/Outdated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Outdated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\sys... Read more

A:EXPLORER CRASHES AND RESTARTS, SHELL32 IS THE CULPRIT

Please help me :-(

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RELEVANCY SCORE 60.8

Cpu: Intell pentium dual core 2.80 ghz
Motherboard: ASUS P4S800
Ram: 2gig Sticks: #3 (2-512mbs) (1-1gig)
GPU: ASUS Radeon 9550 128mb
PSU: P4-500W power supply
OS: Windows XP pro Service pack 2

Ok The Crashes happen mostly during games such as Warcraft 3 and WoW
its crashes coming up with ACCESS_VIOLATION with like 0x00000E1 and so on
sometimes it comes to a plain blue screen and starts humming

Crash log:
STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
0006e8d8 1294e604 00140216 000202af 0006e96c 0x0
0006e8ec 1294e72d 0006e96c 0006e954 00000000 wmp!WTL::CFrameWindowImplBase<ATL::CWindow,ATL::CWinTraits<114229248,262400> >:reTranslateMessage+0x19
0006e908 1294e6e0 0006e96c 0006e96c 0006e950 wmp!CMainFrame:reTranslateMessage+0x22d
0006e91c 1294e69d 0006e96c 12c26214 0006ebb0 wmp!WTL::CMessageLoop:reTranslateMessage+0x25
0006e93c 12c75a8d 12940000 131da858 00000000 wmp!WTL::CMessageLoop::Run+0x5f
0006fecc 129d838e 000206d8 00000001 7c80ada0 wmp!Run+0x40a
0006fef0 01001389 01000000 000206d8 00000001 wmp!StartThePlayer+0xc3
0006ffc0 7c816fd7 0117d010 7c90e1fe 7ffd8000 wmplayer!_PlayerEntry+0x476
0006fff0 00000000 01001926 00000000 00000000 kernel32!BaseProcessStart+0x23
STACK_COMMAND: ~0s; .ecxr ; kb

FAULTING_THREAD: 000009d8

FOLLOWUP_IP:
ntdll!ExecuteHandler+24
7c90378b 5f pop edi

SYMBOL_NAME: ntdll!ExecuteHandler+24

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: ntdll

IMAGE_NAME: ntdll.dll

DEBUG_FLR... Read more

A:System Crashes/restarts Tried everything

Just thought I'd let you know that you should put the crashlog as an attachement Makes things a lot easier

Regards,

Korrupt
 

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RELEVANCY SCORE 60.8

system restarts while loading adobe after effects. I have attached the minidump file. Please help.
 

A:system restarts on opening Adobe after effects

Check Device Manager to see if there are any black exclamation points on a yellow background or red X.

Start>>Run

In Run type devmgmt.msc click OK.

Especially check any sound devices.
 

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RELEVANCY SCORE 60.8

basically when the computer starts up explorer loads then shuts down then loads then shuts down. it does it so fast that the start menu and stuff literally looks like its blinking. i cannot do anything it does it so fast, even in safe mode. any ideas what this is and what i can do?
 

A:explorer.exe crashes and restarts so fast its practically blinking

Run System restor.
 

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RELEVANCY SCORE 60.4

Logfile of HijackThis v1.99.1
Scan saved at 10:18:31 AM, on 9/13/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\System32\Hmzeet.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\byckqq.exe
C:\Program Files\ohra\mbsi.exe
C:\WINDOWS\System32\?ti2evxx.exe
C:\Program Files\winCMAPP\wincmapp.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\QkcA\command.exe
C:\Program Fi... Read more

A:Explorer crashes before opening

Hello,

Before we start, I want you to understand one thing first. You have a very bad infection which is very difficult to remove. It requires a lot of work - both from you & me together. I'm gonna request for your full cooperation during such time. You should not at any time skip any of the steps outlined herewith nor do any of the fix outside out the order as I've laid out. Doing so may render the fix to be ineffective

Please take note of any problems you encounter during the fix & post them when you have completed the fix.

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =


Before proceeding any further, please create a new directory - C:\PROGRAM FILES\HIJACKTHIS\
Re-locate your HijackThis files to the new directory


= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =


Download & immediately run - L2MFix.exe
Click "Install" to extract the contents to a newly created folder.

Close all other opened programs before running this tool

From within the newly created folder, locate & run L2mfix.bat
Select option #2 - Run Fix - by typing 2

Press any key to reboot your computer.
After the reboot, your Desktop and icons will appear, then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, you will be presented with a log. Save the contents of that log as I shall require you t... Read more

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RELEVANCY SCORE 60

I recently had a virus on my computer and I believed that i had fixed everything. However, my PC has continued to randomly reset, and my programs tend to crash for no reason. Also, while the system is idle, I get high CPU usage while not running anything. Here is my Hijack This Log.Logfile of HijackThis v1.99.1Scan saved at 6:34:10 PM, on 6/20/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSv... Read more

A:System Restarts-program Crashes

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis LogPlease also post the problems you are having.

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RELEVANCY SCORE 60

I built a system to use as an HTPC the end of last year (not my first) using new parts. Installed Windows and used it for a few months. Sometimes when it would start up (either from cold or a restart) it would power down and hang. The keyboard (connected via USB) lights would glow, but not come on strong like usual and the Num Lock light wouldn't be bright like usual. It was like the keyboard was getting power, but not actually communicating with the computer. Additionally, the TV connected via HDMI wouldn't detect a signal and the hard drive light would never blink. It wouldn't even post.
If I turned it off and on a few times it would work great, sometimes for a few weeks of restarts/shut-downs, without any problems. Then it would do it again. Once the system was up, it was stable.
Then one day I came home and the SSD wouldn't even show up in BIOS. I sent it in for RMA. In the interim I plugged in a regular (platter) HDD and loaded Windows. I don't remember if it happened right away, but soon after it would boot up and within 5-15 minutes it would restart without any warning. I would be in the middle of using it, the screen would go black (no BSOD or anything) and it would go right into POST.
I assumed that the problem was related to the HDD, so I tried to tolerate it, but soon just stopped using the system.
The replacement SSD came earlier this week. Installed Windows and got the same issue with the restarting and about half the time not eve... Read more

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RELEVANCY SCORE 60

Google has been redirecting, google images will only load a certain number of images and internet explorer opens randomly, when I do not even have it installed or use it. Also, phantom music/ads/speaking play when no programs or windows are open. I have run rkill, MalwareBytes and TDSS killer with no infected files being found. And that's where the extent of my knowledge runs out! You guys have helped me fix everything else, but now I finally need to post as I cannot finx this one based on other advice.
Much appreciated,
Cheers.

A:Google redirect and randomly opening Internet Explorer (I dont even HAVE internet explorer!)

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

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RELEVANCY SCORE 60

I installed Windbg, and was able to get in the Command up and running. What command should I type to get the data I should paste here to get the dump analyzed?

Thanks

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RELEVANCY SCORE 59.6

I'm at my wits end.
 
I have a couple of folders on 2 different drives that have .mp4 video files in them.
Whenever I attempt to open the folders, Explorer.exe (or the replacement I tried) crashes.
 
Here's my specs and what I've tried so far:
 
Windows 7, 64bit, all current updates for Windows and drivers, etc.
12 Gigs RAM, Nvidia GTX 970.
 
I can delete the files in a DOS window.
I already instructed Explorer to NOT show Thumbnails.
I have scaned with Malwarebytes, etc and am not infected.
A run of System File Checker reported several issues that it could not fix.
None of them involved Explorer.exe, but some were interesting:
 
The list is not all that long, so you'll find it directly below:
**** How would I go about repairing these files? ***
 
2016-01-24 17:26:46, Info                  CSI    000002bc [SR] Cannot repair member file [l:20{10}]"quartz.dll" of Microsoft-Windows-DirectShow-Core, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-01-24 17:26:49, Info                  CSI    000002be [SR] Cannot repair member file [l:20{10}]"quartz.dll" of Microsoft-Windows-DirectShow-Core, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Cul... Read more

A:Explorer.exe crashes when opening a folder containing an .mp4

Maybe a shell extension causing the issue, rather than native Windows code. Ddownloaded a free Shell Extension manager that lets you disable individual shell extensions, ShellExView from Nirsoft. http://www.nirsoft.net/utils/shexview.html

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RELEVANCY SCORE 59.6

Seems to be solved, read last post.

A:Need help, explorer crashes when opening any folder

Hi TelefonHonda,
I was wondering if you have Vista Service Pack 1 installed?
Raj

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RELEVANCY SCORE 59.6

Hello, and thanks in advance for helping me out.
I am using a Windows XP SP2 machine with 1.2 ghz processor and 640 mb of ram.
My antivirus is NAV 10 corporate, it's up to date, and I also recently ran and updated Adaware and Spybot S&D.

Now for my problem. - There is one certain folder on my hard drive that crashes explorer.exe every time I open it. The folder contains some video, picture, audio, and text files. I scanned the folder with Norton and turned up nothing in the way of viruses. I checked for errors on the drive and it turned up nothing.
One thing that baffles me is that explorer doesn't crash immediately. If I click fast enough, I can view files from the folder, like a video for instance. But about the time the video gets started, I get the error message saying explorer.exe has encountered a problem and needs to close. I know lots of people have this error and this problem, but most of the posts I've read about this seem to be a little more general, in that they are crashing at random times.
I only have this problem with this one folder. The rest of the hard drive works fine.
I think that somehow a file within the folder must be corrupt, or maybe there's a bad spot where that folder is located on the hard disk. Is this a possibility?
Really, I suppose what I need to know is: How can I figure out which file (if it is one particular file) is causing this crash?

Error Signature:
AppName: explorer.exe
AppVer: 6.0.2900.2180
modname: divx.dll
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A:explorer.exe crashes when opening 1 certain folder...

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