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Right click on file windows explorer freezes

Q: Right click on file windows explorer freezes

When I right click on a file in Windows Explorer (Vista Ultimate) the hour glass appears and after a while the Explorer window turns grayish. If I minimize it I can continue to work, even activate another Windows Explorer window. But if I attempt to close the grayed window the screen turns blue (Not the "window of death", and there are no error messages) and my desk top is lost. I can three finger salute, raising the task manager which tells me nothing is running, and I have to restart or shut down!

I have a Toshiba Satellite A205, running VIsta Ultimate, 4 GB ram, etc., etc.

I tried to do a search on this Forum but had trouble and could do nothing, so I write this note.

Thanks for any help.

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A: Right click on file windows explorer freezes

Hello Pete Diebenow

I think this might be caused by a bad context menu handler. A context menu handler is a shell extension handler that adds commands to an existing context menu (Example: cut, copy, paste, print, Scan with Norton etc).

Download ShellExView and run it.

It will scan the registry for all the shell extensions. Once the scan is over and the list is displayed, you need to spot the context menu handlers. Sort the results using "Type", so that the context menu handlers are displayed together.

General rule here is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.

You can disable them ...they say "one at a time" and see what effect it has on the problem. You can do it a lot quicker by bisecting the list, disabling half of the entries in one fell swoop, rebooting and trying the right click. You just have to narrow it down. Then keep bisecting the list until it is just a few and do these one at a time. The problem is that you have to reboot between tries to get accurate testing of the results of your disabling.

The latest version of ShellExView marks all the non-Microsoft extensions in Pink for easy identification. All other types of shell extensions that ShellExView utility cannot recognize are categorized as "System" type.


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Hi, a day or two ago I've had a problem where if I right click on a file or folder (any type) the wheel will turn up but won't load. Usually it will cause the explorer to crash. I am still able to view the video or music file at this time but right clicking will not work. At first i thought this was caused by iTunes as that won't open up either. However, upon restarting it will work just fine. I am able to right click and also open iTunes. I have figured out this may be caused after I wake my computer up from sleeping or hibernating. I have tested this out multiple times and it happens all the time. When i try to log out or shut down (or simply restart also) the wheel keeps spinning while saying Shutting down. I'm not sure if this has anything to do with it but I just wanted to include it as this is started to happen at the same time. I'm not really certain whats causing this after waking my computer up. I hope I explained this clearly but if I haven't please let me know. I'm on a 64 bit, Windows 7 computer.

A:Explorer crashes/freezes after I right click on a file

================================== MBAM Scanner ==================================Run a scan with MBAM:Download the free version of Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.Double-click mbam-setup.exe and follow the prompts to install the program.At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select Perform quick scan, then click Scan.When the scan is complete, click OK, then Show Results to view the results.Be sure that everything is checked, and click Remove Selected.When completed, a log will open in Notepad.Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txtOr at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt ================================== Eset Scanner ==================================Run Eset online scanner;Note: You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as adminGo to the Eset web page to run an online scanner from ESET.Turn off the real time scanner of any existing antivirus program while performing the online scan... Read more

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Please help me. In my email browser, for instance when trying to upload a file to send, i click on the picture or video and everything freezes. Same thing happens when attempting to upload a video for google video or youtube or anything. I select 'browse' then click on the file i want then click 'open' and my browser just freezes. (hangs) I eventually have to end the task. I've done every disk check, defragment, virus adware scan that i know of and I still can't fix the problem.

A:internet explorer freezes when i click a file to upload

Welcome to TSG...

What you are doing is very memory intensive and we really would need some system spec's for your computer please post them here?

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I'd appreciate it if anyone can help solve this problem.

When I left click or right click on an MP4 file, Windows Explorer encounters a problem and needs to close.
Explorer closes and restarts. If the MP4 was left clicked, Real Player will start and play the file. If the MP4 was right clicked, right click menu will open and error window will open immediately after.

The error report shows:
Error signature
AppName: explorer.exe AppVer: 6.0.2900.5512 ModName: quicktime.qts
ModVer: Offset: 002d12b5

This problem started today, after I tried to copy a folder containing MP4 files while viewing one of the MP4 files in the folder. Yeah, I know....I remain my own worst enemy.



A:Solved: Windows Explorer Error/Close when click or right click on MP4 file

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Explorer.exe crashes when I right click on a folder. I've run Event Viewer and see Application Hang Event ID 1002 (101). That doesn't tell me anything about what is hanging as far as I can determine. Any advice would be appreciated.

A:Windows Explorer freezes on right click

Welcome barryrosen.

Please read through the links below to gather more information, that hopefully may provide you with some clues, re your particular problem.
Note the links are in a random order.



Troubleshooting Explorer.exe Crashing Issues

FIX: The Explorer.exe process stops responding (hangs) when you use Windows Explorer that hosts a shell extension that was created by using MFC

Startup Repair - Windows 7 features - Microsoft Windows

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Running Windows 7 Home

Windows explorer is now freezing when I right-click files -- get "not responding" and have
to restart explorer -- which does not clear the problem up.

Also apps are freezing opening and/or saving files -- notepad, MS Office 2013, Nero 2014 and others.

A:Windows Explorer freezes on right-click

Welcome to our forum jhj2040.

This tutorial by Brink just might help you. It can't hurt.

SFC /SCANNOW Command - System File Checker

Once completed let us know the results.

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I'm using Windows 8.1 and whenever I right click to get the open with/new/extract/etc context menu, explorer (not my computer) would freeze for anywhere between 5-15 seconds, the cursor would become the spinning loading icon and at the top it would say "windows explorer (not responding)". Explorer does not crash. The problem would temporarily go away if after freezing, I right click again within a few minutes, i.e. the next time I right click, it would load the context menu immediately. But after a few hours, the problem would come back again. Restarting computer does the same thing, fixes the problem but comes back in a few hours.

Anyone know what might be causing this? My computer seems to generally slow down after running for a while, eg takes 2-3 seconds for start menu to appear (I installed start menu as an add-on since 8.1 doesn't have it), takes a few seconds to get any menu from task bar to appear, etc.

A:Windows Explorer freezes for a few seconds on right click

Do you have a laptop?

Sounds to me like aggressive power saving management on the hard drive.
Next time you click and it freezes, do you hear your hard disk switch on and begin spinning?

Check your advanced power settings in control panel. Check what amount of time you've set your hard disk to shut off after. If it is set to something lower than about 5 minutes, you should increase it to 10 or 15. While this uses little bit more power, it makes using the computer a lot nicer, and also saves your hard disk from wearing out early.

I had a disk fail completely after a few thousand spinups. Same model disk with only about 200 spinups but over 8 years powered on hours still works like a champ.

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EDIT: Problem solved after uninstalling a third party software.

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Hi GuysI was hoping someone could help me out here. I'm running Vista x64 and whenever I load up, Windows Explorer freezes on first use of the Right-Click and I need to do a 3-finger shuffle (CTRL+ALT+DEL) to terminate and restart Explorer. After this it seems to run just fine.Not a serious problem, but it's really bugging me.

A:Vista x64 - Windows Explorer freezes on use of 1st right-click

Sorry, I should have mentioned - Vista updates are all current as of yesterday and I have been through a full serious of scans and checks for malware etc in the HijackThis Logs and Virus/Trojan/Spyware/Malware Removal forum.

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I have recently installed SP2 on XP and installed plenty of new spyware progs and AVG anti-virus.

Since installing the service pack I have been unable to right-click on any file in Windows explorer , the window freezes and just disappears.
I usually get a DrWatson debugger window after this happens, I have read up about this and cant get a fix. My scans come back with nothing.
I have removed any s/w I wasnt using
I ran registry cleanup programs

There is one thing I am unable to remove from add/remove programs OR delete from file system and that is a folder called ebates_moemoney_maker. I tried removing it from cmd window but I didnt have the permissions. In add/remove programs window it does not show any properties like size etc and when I click on remove it does nothing. The spyware programs pick it up but never delete it . I am unsure whether this has anything to do with my problem with Windows explorer but would like to get it sorted

Here is my Hijack this scan - can anyone spot anything , any help MUCH appreciated !


Logfile of HijackThis v1.99.1
Scan saved at 12:13:27, on 28/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\... Read more

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I had an F/ drive failure. Got the files recovered and transfered to a backup drive, installed a new F/ drive and as I began re-installing program files, discovered I couldn't use Explorer right-click to copy data files to a different directory.

I tried the NirSof shexview program to disable all context menu items, no joy, even in safe mode. I made a crashdmp file, but don't know how to open or read it. Per other threads, I've uploaded that to skydrive. Could I trouble someone to take a look at it? I'm stuck.


Thanks, I'll owe ya bigtime!

Laree Draper

A:Windows Explorer Crashes on Right-Click, have dmp file

Quote: Originally Posted by ldraper

I had an F/ drive failure. Got the files recovered and transfered to a backup drive, installed a new F/ drive and as I began re-installing program files, discovered I couldn't use Explorer right-click to copy data files to a different directory.

I tried the NirSof shexview program to disable all context menu items, no joy, even in safe mode. I made a crashdmp file, but don't know how to open or read it. Per other threads, I've uploaded that to skydrive. Could I trouble someone to take a look at it? I'm stuck.


Thanks, I'll owe ya bigtime!

Laree Draper

Hello there!

Have you tried all these steps? Troubleshooting Explorer.exe Crashing Issues

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I need a help about this problem. My windows explorer always crash after i right click on folder or other that is in desktop and in the windows explorer. After i right click on a Folder or other m the window explorer will instantly not responding and also it would need to be restart again. please tell me how to fix this problem. A suggestion would really help

A:Windows explorer crash when right click on file

Hi Adli Faiz and welcome to SF!
Try this tutorial. Use Method 2.
Hope that helps.

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When I right click on a file I get the message that Windows Explorer has stopped working.
and Windows is checking for a solution. Anyone have a solution?
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 8094 Mb
Graphics Card: NVIDIA GeForce GT 640M LE, 1024 Mb
Hard Drives: C: Total - 669121 MB, Free - 446459 MB; D: Total - 26079 MB, Free - 22291 MB;
Motherboard: LENOVO, Product Name
Antivirus: Avanquest Fix-It, Disabled

A:Windows explorer closes everytime I right click a file.

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Windows Explorer as well as other desktop programs failed to respond to a right click from any interface. I was also having printer errors that involved total failure to print. At first, I thought I needed to uninstall all my Epson software and printer, but that resulted in no change. I searched on line and the only idea that made sense to me was the suggestion that this was likely a Context Menu Handler problem. It suggested downloading a Shell File Extensions View (ShellExView - Shell Extension Manager For Windows) from NirSoft version which was free. The first download I did not use out of fear so I accessed the Context Menu area via regedit, but saw no way to disable any suspected third party Context Menu Handlers. So, in the end, I swallowed hard and ran the NirSoft application. I was able to see all the shell items in the registry, and sorted them by age, the most recent was a Context Menu Handler from Norton Internet Security occurring during the most recent update. The manager software allowed me to disable just that one handler, and after a restart, File Explorer and everything else behaved normally. So, now I am posting this so it only takes you less than an hour to address this issue, where I spent 4-5 hours on it. I reinstalled the Norton Internet Security and all is still well.

A:Windows 8.1 File Explorer Fails To Open With Right Click

Hello, jimbang22. Welcome to Windows EightForums. Thanks for posting that. That will be a great timesaver for some.

So much for 3rd party software to goof up a system, especially an AV product. No real need to use it on a home computer with 8/8.1 with included Defender. Enterprise systems are a different story.

Got lucky early on in computing with good advice from an IT friend of mine. He told me to watch out for 3rd party maintenance and AV products for most are crap. Through the years watching I can see how true that is.

Again, thanks and welcome.

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I am having this problem recently and I am not sure of the solution.
To solve the problem on the fly one has to start task manager, stop the explorer.exe process, start a new task, type in command.com enter explorer.exe into the Dos window and press enter.
This enables one to carry on using the computer.

Ways to prevent:

I have been told and have found what seems to be the solution:
Type run in the search programs and files(bottom right) click run, enter MSCONFIG, go to startup tab and disable programs that may be causing the problem.
I am not sure I have found the problem program causing this yet but I have disabled a couple of startup programs and the right click freeze seems to be happening less now??
Any comments.

A:Right Click on File or folder in Windows 7 Causes explorer.exe to stop working.

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Recently everytime i click an AVI file or open it, my windows explorer crashes, desktop goes away for a few seconds and then comes right back... What's the problem?

im on Windows XP SP3 Home Edition
Intel Pentium 4
1.60 Ghz

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I am currently unable to right-click on any file using Windows Explorer and, for example, delete a file. Windows Explorer crashes and I get an error message with the following details:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 04/29/2009
Time: 5:50:06 AM
User: N/A
Faulting application explorer.exe, version 6.0.2900.5512, faulting module kernel32.dll, version 5.1.2600.5512, fault address 0x0000cffd.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 6b 65 72 6e 65 in kerne
0038: 6c 33 32 2e 64 6c 6c 20 l32.dll
0040: 35 2e 31 2e 32 36 30 30 5.1.2600
0048: 2e 35 35 31 32 20 61 74 .5512 at
0050: 20 6f 66 66 73 65 74 20 offset
0058: 30 30 30 30 63 66 66 64 0000cffd
0060: 0d 0a ..

The following is the text of an accompanying output file about the error:

<?xml version="1.0" encoding="UTF-16"?>
<MATCHING_FILE NAME="advapi32.dll" SIZE="617472" CHECKSUM="0xA3... Read more

A:[SOLVED] Windows Explorer crashes when attempting to right-click on a file

Hello, discoden77. Welcome to TSF!


Faulting application explorer.exe, version 6.0.2900.5512, faulting module kernel32.dll, version 5.1.2600.5512, fault address 0x0000cffd.

Man, that's not good.

Do you happen to have your original XP disc? If so, follow this guide.

If you don't happen to have on lying around, get back to me.

Good Luck!

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As mentioned above, I can not get windows explorer to show the full file path even when I click in the empty space. I have looked everywhere for how to fix this. It also does not copy the full file path when you ask it to do so. I don't want to go to classic. My hard drive died in my laptop. I replaced it with a new ssd. I was unable to get my copy of windows. This is a fresh install. Is there anyone who can help?

A:Windows explorer does not show full file path with click.

Hello sonowruhappy, and welcome to Seven Forums.

Could you post a screenshot showing this to see what the issue may be? It may be the location you have opened.

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My computer just started doing this recently. I basically go into my drive folder, or any folder with an avi, it will be fine. But once I just click on an avi file or go to another one, not even opening the file up mind you. I get the windows explorer is having an issue and must close error. I have been through 3 of the threads here trying to figure this issue out and I'm stumped still.

I have done msconfig and unchecked load startup items, and unchecked all the things in the services tab except for the windows ones and it still crashes.

I have gone into the registry and deleted the PropertyHandler folder for avi.

Still nothing changed. Please help.

A:Windows Explorer keeps crashing when I simply left click on an avi file.

Have you installed codecs? Are some of them incomplete?

Have you tried the "fix"?

Extract this zip and run the exe to fix the avi problem.

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I am running Windows 7. For some time now if I double click a file or folder in windows explorer left or right pane it moves up a level to the parent folder and shows the contents of that in the right pane rather that opening the contents of that folder.

I have no trojans or viruses. I am using the QTTabBar.

Any ideas of why this is happening?

Thanks, Tom.

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After noticing the many hundreds of reported errors of this type I have just got to ask: 
Why isn?t there a fix for it?  I figure it started happening after Windows-8 became available, so MicroSoft now has a patch to cause the system to go into a wait state for 30-60 seconds, every nth time you right click the mouse. 
So how do you disable it?

Allen B. Thompson

A:Windows Explorer: not responding when I right-click a file or folder (to rename, delete, etc..)

start taskmgr and when you have the hang, go to taskmgr, make a rightclick on the explorer.exe process and select "create dump". Zip ad upload the dump.
You can also use ProcessMonitor to see what is the longest operation from the
Explorer.exe during this time:
http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-4-Process-Monitor"A programmer is just a tool which converts caffeine into code"

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Some time yesterday my PC began acting strangely. Every time I open Explorer, I see "Working on it..." and have to wait several seconds before I can do anything. In addition, any changes to the file structure (deleting files, copying, moving, etc.) cause another freeze. This occurs on all drives, SSD or HDD.

There are no error messages in Event Viewer, no problems reported by SFC /SCANNOW, and no file system errors reported by CHKDSK. Any advice?

A:Windows Explorer freezes when opening and after every file change

Addendum: If I launch Explorer from "This PC" I see the "Working on it" text. If I launch via the task bar shortcut, it freezes quietly, and loads Explorer after 10-15 seconds. Accessing files through the command prompt has no delay, which leads me to believe this is an issue with Explorer. I tried rebuilding the search index, but that had no effect.

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Whenever I click in any file/shortcut on system programs under explorer.exe, (e.g. The desktop, Start Menu, Windows Explorer) even other file explorers(Total commander)
it hangs up and I have to restart the process in taskmanager!
the last thing i remembered added in the context menu was a bat file in "send to" folder(not without my consent so not malware issue).
The bat file's function was to move files in a folder within the folder it was originally on.
I right click on it>send to>new folder.bat
new location

but I found it useless so i went to 'send to' folder to delete it.

And now Right click stopped working!

A:[SOLVED] Right Click Freezes explorer.exe

Have you tried to do a system restore to a point before you added the new folder? System restore doesn't always work for me for reasons unknown but you might want to try.

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Whenever I open an explorer window and right-click on a _folder_ (it seems not to
happen with files) the window freezes indefinitly.

If I open another window while this is frozen and right-click on a folder again,
it is fine and brings up the menu fine.

What is this problem!?? I have been forced to either leave a frozen window open or
force quit out of explorer, which is a problem.

Using yKill, I see that the following are frozen:

Any help would be greatly aprreciated.

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I am running 8.1 on an Asus laptop. As of yesterday, every time I try to right click a file inside my downloads folder, the hourglass symbol just hangs there and then the folder says not responding. I have to close it. I have opened in safe mode and the issue is not there. Everything works fine. I then tried a clean boot, but the problem persisted afterwards. Please help with this issue

A:Exploree freezes when I right-click a file.

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Hey guys, new to the forum.

I've had this issue for a very long time but I have never gotten around to fixing it so I'm gonna try get some help now :)

Issue #1

Whenever I right click on either my C: drive (where my OS is installed) or my D: drive (my 2nd hdd for data) windows explorer stops working and then restarts. I have no idea why! Here is a picture:

Issue #2

This issue has only started happening the last week or so - no idea why. Whenever I boot it stays on starting windows screen for like 2-3 minutes and then takes another 1 minute or so to log in.

I have 8GB Ram and an i5 running w7 ult 64 bit.

I have no Anti virus (uninstalled incase it was slowing boot), ran a chkdsk and found nothing and I ran DiskCheckup and it said everything was a-okay!

This is the exported log:


*** DiskCheckup V3.3 Build: 1000 Report ***

SysInfo DLL Version: SysInfo v1.0 Build: 1090
Time of export: 16:05:19 08-Jul-2015

Device information:
Device ID: 0
Interface: ATA
Device Capacity: 238472 MB
Serial Number: S09QJ1OL711000
Model Number: ... Read more

A:Slow boot, right click C drive explorer freezes

I would move on to testing your RAM next, go here Memtest86+ - Advanced Memory Diagnostic Tool

Burn to, and boot from CD, then run on a single stick of RAM at a time. It will take some time to test, run at least 8 passes per stick of RAM.

Also have you ran SFC /scannow on the computer, if not give that a try also.

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Here is the quick version of what's happening. My computer slows WAY down when I'm in a program and I click file then open. It takes about 5 to 8 minutes for the open file window to appear, and the program that I'm in will say "not responding"

I'm using windows 7 I think service pack 3 but I can't remember. This problem has been happening for 3 days and I didn't do anything before it started. No new programs or hardware. My computer is 2 years old with 2gb ram.

Here are the things that I've already done to fix the problem with no results.
Sophos virus removal tool
malwarebyte anit-malware
Disk defrag
windows indexing delete and restore
Checked CPU temp (around 45 degrees)
Checked for bad RAM (checked out fine)
Registry cleaner
Closed all non important processes from start up and from running at all.
CPU usage is normally around 1 -3%
Cleaned up disk drive. 450GB total, 383GB free

I'm stumped and don't know what to do next.

Thanks for any help,

A:Computer freezes when I click file - open

Which program is this? Is it a legitimate copy (i.e.: not pirated)?

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Yep, since 3 months ago, any time I right click on a file, anywhere, she freezes. I think i recall installing some little program that allowed me to send a file that i right clicked on to any other place on my computer, but of course cannot remember for sure.
Any suggestions for fixing this?

A:Solved: Right Click on any file Freezes Computer

Dunno, this helped another poster with a similar prob


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So my fiance is not very tech savvy and is incredibly impatient. She torrents films (which I'm aware is already a red-flag)
and today a file she dowloaded to her HP2000 with Windows 7 Ultimate  has been giving her trouble. When attempting to play said file the window goes white or translucent and the blue loading wheel hangs forerver. When attempting to delete, right click or trash the folder of said file the same thing happens. I have attempted to get rid of this in Safe Mode and have even put Avast and Malware Bytes on there, running full scans but to no avail. The laptop already had a slow CPU
I'm aware that there's a warning label attached to torrenting but if I could get any advice, it would save me alot of sleep and keep my fiance from yelling at me anymore.

A:Computer Freezes When Attemtping to Delete of Right click file

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-setup- and follow the prompts to install the program.
At the end, be sure a checkma... Read more

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Hi to all, i have a laptop running Windows 7 Professional. The problem is strange and havent had it on any other Windows 7 machine.

If i click the folder icon on the bottom tool bar (windows explorer) then in the left hand pane expand the C drive then right click on any folder it instantly displays a dialog saying Explorer has experienced a problem and needs to close, windows is
looking for a fix for this problem (cant remember exact wording) then Explorer.exe restarts. This happens on the local C drive and Network drives. 
I though it could be a permissions problem so have taken ownership of all files & folders on the C drive which made no difference, i have removed the laptop from our server / domain and it is still the same / no change.
Can anyone shed any light on this problem or offer any ideas on fixing it? the laptop is only a few months old and is i5 / 4GB RAM Dell machine running Windows 7 Pro SP1 office 2003 Pro, checked for virus & adware & all clean.

A:Explorer.exe crashes when righ click on item in left pane on windows explorer nothing in system logs, explorer.exe restarts.

The faulting module (Fault Module Name: SHELL32.dll) shell32.dll is a Windows system file however the file that is actually causing the crash may be a third party file which from the symptoms
may be a third party context menu handler.
The following link has some info and a download to ShellExView which you can use to selectively disable third party context menu handlers to find out a problematic one:
You could try disabling all non-Microsoft context menu handlers and then, if the problem resolves, re-enable them one at a time to see which one was the problem.
BTW, the error should be logged in the Event Viewer Application log as a Application Error involving explorer.exe

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I find myself creating batch files on a regular basis. At the moment I have to Right Click, New, Text Document, rename...

It takes so long!

So I was wondering if there was any way to add a file type to that menu you get when right-clicking->new.

In case you don't understand what I mean (can't blame you), you know when you right click on Windows Explorer background, then click "New", then you are presented a list of file types (Word Document, Excel Document, etc), and you can select one? I want to be able to add "Batch file" to that list. I know it is possible as I've seen programs do it, for example, when you install Microsoft Office the file types appear there.

Also, as a secondary question, is there any way to remove file types from the list? I uninstalled a program and it left it's shortcuts there.. .

Thanks in advance!


A:How do I add file types to "Right-Click->New->" in Windows Explorer

Hello Hnefatl, and welcome to Seven Forums.

The tutorial below can help show you how to add New -> BAT File to the context menu. New Batch File - Add to Context Menu
Could you post a screenshot of the list that still has the file types in it to help ID where and what this may be? In the mean time, you might see if this may be what you after to unassociated the file extension.File Extension Type - Unassociate
Hope this helps,

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This is the first issue i have had with windows 10 ever since installing it in august. Ever since yesterday whenever i click on a file in the file explorer window it will gray out and stop working. Unlike the average hang this one will stay grayed out for about 5 to 10 seconds, my screen will go black for about half a second and than everything will be back to normal. I am thinking that this could be a virus but i have run a scan 2 times and nothing showed up. Other than the file explorer not working everything is fine. This is really weird since it only started yesterday and i have never had any issues like this in the 4 years that i have had my computer.

A:file explorer crashes when i right click

Did you install any new program recently ? Some third party programs might have installed incompatible Shell Extension that would cause Explorer to hang, crash etc...
Try this link:
Right Click on Desktop take long time to show up - Windows 10 Forums

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Every file I right click make explorer to crash. Folders don't crash when I right click them but files yes.
It happenned to me right after installing tune up and used TuneUp program desactivator, Auto start manager. I also used defragmentation which I stopped because it was too long.
Can someone help me ?

A:Right click a file = explorer crash

Any system restore points before this happened ? Revert changes made from utility program, could be due to a shell extension software puts in your context menu when you right click. CCleaner can check extensions if have it, if not CCleaner - PC Optimization and Cleaning - Free Download
Go to Tools menu, startup at top select Context Menu see what is in the list, select and disable any third party extensions.
Most of time reason for this when you right click and explorer crashes it's due to a shell extension.

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i have not found any solution for this even though there seem to be several similar postings before, so here goes. All this happens on Win2k before and after installing SP4.

Whenever i open an explorer and right click on a file, it will terminate all open explorers as well as take down my launch bar (which will subsequently be rebuilt though). What i want to do is to delete a file, and it does not work with pressing delete either (same effect). But, as i said, the whole conext menu wont open. I am not really aware of newly installed programs, could be wrong on that one though. Couldnt find where to manipulate registry. Any input on this one very welcome.

Btw, i can right click on folders. Just not on files. wierd, isnt it? 8^)

A:right click on file crashes explorer

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It only happens with this one file, everything else works just fine. i've tried shexview that did not work, all my updates are installed, i have no viruses... Honestly I have no idea what is going on, or how to stop it.

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whenever i right click on a photo, file explorer crashes (not responding) i dont know whats happening, can someone help? if its on my desktop, the desktop crashes and i am sent back to windows 8 start (the place where u are when u on ur laptop) i dont think its a virus, but can someone help?

A:Can't right click on photos in file explorer (not internet)

Have you tried running sfc /scannow in an admin cmd prompt ?
A picture-

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Seem to be having an issue all of a sudden. not sure how to fix it or even what might be wrong. when i right click on a disk drive in a file explorer it crashes then restarts. if your not sure what i mean i did screencap the experience and uploaded it here http://www.screencast.com/users/Otak...5-be8172d0205b

Any help with this issue would be greatly appreciated.

A:File Explorer crashes and restarts on right click

ummm.... why did i get moved tot he general discussion?

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whenever i click on an audio or video file, i get an error message which says, "explorer.exe has generated errors and will be closed by windows. you will need to restart the program. an error log is being generated."

i can still play these files if i first open a player and then open the file from within the player. the big problem is, i can't move, delete, or rename any audio or video files, because merely clicking on them generates the error and closes windows explorer.

i have done major research on the internet and can find nothing to fix this problem. somebody told me it was probably caused by a bad codec, so i uninstalled/deleted every codec i could find on my computer, still to no avail.

a further obstacle to solving the problem: the business here in town, who built and sold me my computer, failed to give me the win2000 install disk, and when i called them they insisted that yes they had given me an install disk, even though they really hadn't, and refused to give me one. now i know to do business elsewhere from now on, but unfortunately i don't have a win2000 install disk to use to repair any files.

if anybody knows anything that could help me with this extremely persistent and frustrating problem, i would greatly appreciate it (i want to avoid having to wipe my hard drive and reinstall windows, for obvious reasons).



A:click on media file, win explorer shuts down

My guess is that whatever player program you have associated to open these files has a problem.

As soon as you click on one of the files the association is attempted and all fails.

Re-associate the files to a different player (Windows Explorer - Tools - Folder Options (assuming 2k is similar to XP)

But you are sitting on a time-bomb with no Windows disk. You will need it sooner rather than later so you must resolve that. If your Windows version was OEM, they will have to have fitted the COA sticker on the case (to comply with MS license). If you have the CD Key from that sticker, try a call to MS and explain to them. If they have pirated the copy, you may get a free one, they may get some strife.

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Hello whenever I right-click on an item in my file explorer I receive this message. 

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I have been having problems with explorer crashing while I right click, open a folder, or a file...and this happens at random...sometimes one after another, sometimes not for a few hours. I have been running the Windows 7 7100 RC (64 bit) for about 3 months and I didn't have a single problem. I did a clean install to Windows 7 Home(64 bit) and I am running all of the same programs if not less, and have had a ton of these explorer.exe crashes. I recently did a repair from my install disc, nothing changed...explorer.exe still crashes alot.

Following the post by H2SO4, from this link Explorer crashing when deleting files

I successfully got explorer to crash almost immediately, So I will now upload that 2nd chance file to here ...

Thank you so much for any help

Attachment 44684

A:Explorer Crash-right click-debug file

Quote: Originally Posted by KGIXXER7

I have been having problems with explorer crashing while I right click, open a folder, or a file...and this happens at random...sometimes one after another, sometimes not for a few hours. I have been running the Windows 7 7100 RC (64 bit) for about 3 months and I didn't have a single problem. I did a clean install to Windows 7 Home(64 bit) and I am running all of the same programs if not less, and have had a ton of these explorer.exe crashes. I recently did a repair from my install disc, nothing changed...explorer.exe still crashes alot.

Following the post by H2SO4, from this link Explorer crashing when deleting files

I successfully got explorer to crash almost immediately, So I will now upload that 2nd chance file to here ...

Thank you so much for any help

Hi Welcome to SF,

I guess the problem is related to the Context Menu. Download the ShellExView is an excellent tool to view and manage all installed shell extensions. The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.

Hope this helps

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Hello everyone!

I'm loving the new Windows 10! But this problem is really bugging me.

Whenever I right-click a file anywhere on the Desktop, the File Explorer crashes briefly and then comes right back up. This does not happen anywhere else, only on the Desktop.

I tried going to "HKEY_CLASSES_ROOT/*/shellex/ContextMenuHandlers" with RegEdit and removing some of them, but to no avail.

Anything to point me in the right direction or any suggestions?
Thank you in advance!

A:File Explorer crashes after Right Click in Desktop

Try this to see if it helps. It's for Windows 8 but will be the same for 10:
Solved Right Click Menu Lag on my pc

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When I right click a file I get something like I already ran a scan using SuperAntiSpyware and Avira. Im gonna run 2 more with MalwareBytes and Spybot. What else can I do?

A:Explorer.exe crashes when I right click a file [Moved]

I'm shifting this topic from the Windows XP forum to the Am I Infected forum for you. ~ OB

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As it says, if I open a folder and r/click any file (to send it to another disk), I get a message saying that Explorer has stopped working and then it is restarting. This happens every time I try this. It restarts OK every time but never tells me why it crashed.
When I go to do a System restore, it cannot complete the restore as it says a file cannot be accessed and that maybe an Anti-virus is running. I have disabled A/V and Firewall, both in Norton Internet Security which I only installed yesterday. All was working OK until later today, when I noticed that Windows 7 had installed 3 critical updates and I'm thinking that one or both are the cause?
These were KB973924 x 2 and KB972696.
Hope someone can help with this please!

A:Right click on file in desktop-Explorer crashes!

First open command promt (Start>all programs>accesories>command promt or Windows key+R and tpe CMD and hit enter)

Download CC Cleaner and remove Norton
CCleaner - Download

If that doesnt work.then type sfc/ scannow
This will try to repair windows files,i.e explorer.

If that says it found no problems,try a repair install to re-install missing or corrupted files of windows,this wont effect your data.
Repair Install

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When I shift-right click on a folder in file explorer, the context menu doesn't show up. It used to work. Right click works fine. This is on Windows 7 Ultimate logged in as admin.

A:Shift-Right click in File explorer is disabled

Works fine here:

Right click:

Shift Right click:

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File Explorer hangs when I right click on any file to use move,cut,paste or copy commands. It sometimes also occurs if I right click on the Windows Icon in the task bar to bring up systems menu. It does not happen in a browser window or other app like Wordpad. This occurred recently after a few program installations and malware scans. CPU, Memory and Disk utilization are all less than 100%, so they are not maxed out.

A:Right click on Files in File Explorer Hangs - Win 8.1

Please run TFC by following this guide here:

How to use Temporary File Cleaner (TFC) - Tech Support Forum

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This just started recently, when I open file explorer , and right click on any drive, C, D, and click on "priorities" it immediately closes the File explorer window. I can open any folders ok, but can't get priorities to open on the Drives.

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