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Lenovo Y500 Ideapad- How to activate windows 8 after Boot failure

Q: Lenovo Y500 Ideapad- How to activate windows 8 after Boot failure

My laptop had a boot failure . I do not have OS image with me . The laptop came with pre-installed Windows 8 . How can I install and activate OS on my laptop without having OS image with me . Thanks in advance

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Y500 Ideapad- How to activate windows 8 after Boot failure

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 93.2

So the laptop was running on Windows 8.1 and I did the upgrade to Windows 10.  But now it won't boot to Windows at all.  It's just stuck at the Lenovo boot screen.  Been like this for three days now.  Also I get the "Preparing Automatic Repair" occasionally on boot and I can get to the Windows 10 recovery screen, but I can't do System Restore or anything because I don't have a Windows login.I am starting to feel sick about any help would be appreciated.

A:Just got a Lenovo Y500 IdeaPad - won't boot to Win...

Use the novo button to see if you can get into recovery and do a fresh install but keeping personal files

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RELEVANCY SCORE 91.2

Hello there,  I just bought an SSD drive (kingston500 gb SSD) . I use the AOMEI backup software to clonate the partition C: (from my orignal drive) to the new SSD drive. I restart and I have these following screen and I was not able to boot propertly in windows,  Can anyone help me, please? I really apreciated. I know the best option is to install Windows 8.1 and then copy the files I need it but I have installed several programs and configuration that I dont want to loose  (like Outlook, etc.). Many thanks!!   

A:Lenovo Ideapad Y500 - Unable to boot with new SSD drive - HELP

Hi @Kalessim Do you have the SATA Mode set to AHCI in BIOS?

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RELEVANCY SCORE 86.4

Please help. Trying to upgrade it from the Store but it is stuck at installing, it seems halfway through. Left it overnight (8 hours) but still at the same place. Tried again, 3 times already but the same result. Then I tried downloading Window 8.1 ISO through official channels with success but when I try it that way it requires me to input my present Windows 8 product serial which originally came with the machine. But that didn't work because it is OEM.  Ultimately I am trying to upgrade to windows 10 but I need to upgrade to 8.1 first.  

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RELEVANCY SCORE 84.4

Hi, when I try to boot up the laptop its goes past the lenovo screen onto the screen where you select your profile, it automatically selects my profile, then after this screen it's just black, I can see the bottom bar and the cursor but I cant click anything or do anything. I've tried a few things I've seen online to try sort this problem but nothing, and when I try to factory reset the laptop I press the lenovo button on the side of the laptop, select system recovery and it does nothing it just boosts the laptop up back to the black screen any help would be appreciated thanks.

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RELEVANCY SCORE 78.4

Hi,  I tried to power up laptop. It would not power up. just white blinking light. I tried most recommendations i found online, like unplug power adapter, batter, hit button 10 seconds, 15 seconds 30 seconds, remove ram nothgint works.  I removed back cover. unplugged i guess the power port. then blinking light went away, I thought maybe it's stuck in sleep mode. It was defintily dead. plugged back in power port. The blinking light came back. the fan spans. just computer does not boot up. What are the odds both batter and power adapter both dead.  thanks for your help,   

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RELEVANCY SCORE 78.4

I'm looking around to sell my laptop but I'm not sure what price to sell it at. Best buy would buy it at $150, which doesn't seem accurate at all. Others are selling it around $700 on Amazon.Com, which seems like too much for a used laptop? Any help please would be appreciated.

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RELEVANCY SCORE 77.6

Hi guys, this is my first post in these forums.Now, I searched a lot for a solution to my problem, but now I'm creating this thread.I got a Lenovo Ideapad Y500, and it worked really well for like a month, then I started hearing this really loud whirring noise and some vibration coming from the left side of the laptop, near the heat vents. I shut my laptop off and when I turned it backon It was gone.But now the noise is back and whenever I reboot my laptop is goes away but then it comes back after a while. Also, whenever I run the dust removal thingy in the Lenovo energy management app, It gets really loud then it goes away.I don't really feel lots of air coming out from the vent on the leftside of the laptop. I think it might be a fan problem but my laptop stays around 45-65 Celsius mostly. I don't know how hot it runs when I play games, though. Any help on this unnatural whirring sound that starts after a while is really appreciated.  













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A:Lenovo Ideapad Y500 Fan Noise Problem

Hi TheMindlessZomb,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the Y500 fan is generating noise whenever the computer is turned ON and Dust removal feature is enabled, this may be the issue with hardware.
 
I would Strongly Suggest Calling Technical Support for Assistance.
Click hereto open a link where you can select the country and get the exact contact support number, 
 
I?m sure they will be a great help, do post us back for further queries.
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 77.6

Okay so, I got my Lenovo Ideapad Y500 a couple days ago. Liked it and all BUT when I had my mouse connected into the laptop and then turned off the touchpad, it would not turn back on. The only way I could get my touchpad to work again is by restarting the computer, which is pretty frustrating. I searched this: http://support.lenovo.com/en_US/downloads/default.page?   for ANY drivers/software for the Y500 mousepad and there are none. Can anyone help me fix this problem before I get a refund from this potentially bad purchase? FN + F6 toggles the touchpad on and off and I have tried to turn it on and off, with and without the external mouse connected. Thanks for the help.











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A:Lenovo Ideapad Y500 Touchpad Not Working

My touchpad is virtually worthless. Advise people to stay away from the y500 until (if possible) Lenovo fixes this problem.

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RELEVANCY SCORE 77.6

Sometimes the keys are working and most of the time they don't.  

A:Lenovo Ideapad Y500 Keyboard issues

Hi Subhasree16,
 
Welcome to the Community Forums.
 
Try using an external usb keyboard and see if you would have the same issue. Test it also with the onscreen keyboard to help isolate if the issue is with the hardware.
 
Update us how it goes.
 
Regards
 

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RELEVANCY SCORE 77.6

I have a lenovo ideapad y500 with a 1366x768 screen, and I am looking to pop open the screen, and replace the panel with a 1920x1080 screen. Assuming that I purchase another 15.6 inch screen (size of the original screen), is this possible? A model of the y500 is sold with a 1080p display, and the graphics card in my model is more than capable of outputting such a resolution. I was just wondering if there is a chance that the connections between my laptop and new screen would not match as I do not know if there is some sort of standard port with screens. Thanks!
 

A:Screen upgrade lenovo ideapad y500

You would need to find out the exact model of the 1080p screen was that was sold with that model and order the same one or compatible replacement model. Laptop screens are not universally interchangeable and you can't just buy any screen and connect it.
 

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RELEVANCY SCORE 77.6

Hello   I have ideapad Y500. For last one month or so my builtin keyboard or keypad is acting. Some times  Numbers they types somethng else, one key writes two numbers.  Some times my "G" key doesn't do any thing....somet times my function keys F1  F2  F3 they don't work for few days.... This happened after an update from microsoft.Please suggest the remedy.... Regards

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RELEVANCY SCORE 77.6

Hello   I have ideapad Y500. For last one month or so my builtin keyboard or keypad is acting. Some times  Numbers they types somethng else, one key writes two numbers.  Some times my "G" key doesn't do any thing....somet times my function keys F1  F2  F3 they don't work for few days.... This happened after an update from microsoft.Please suggest the remedy.... Regards

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RELEVANCY SCORE 77.6

So, long story short. I accidentally deleted my recovery partition and now it seems like the only thing that will get my laptop up and running normally again is a recovery disc from Lenovo. I just got off the phone with customer service and they informed me that recovery discs can not be ordered in USB form.  This is where my main issue is. My Lenovo Ideapad Y500 laptop did not come with a CD-ROM Drive. With that being said, I do not want to spend $69 on a recovery disc that will require me to purchase an external CD-ROM drive that potentially won't even work... When I asked customer support if I could return and get a refund for the disc if it will not boot through an external CD-ROM drive, they said no. Has anyone been able to run a recovery disc from an external cd-rom drive successfully? Any suggestions? I'm at my wit's end with this thing...

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RELEVANCY SCORE 77.6

Hi,OS using is - Window10.I am not getting any sound while playing any videos in Y500 but if i put headphones to the laptop then I could able to listen the music perfectly. WHat it means? Speakers are damaged? or reinstalling the drivers will work?How much is the cost of speakers of Y500? ThanksRavindraReddy 

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RELEVANCY SCORE 77.6

Hi All, I have Lenovo Ideapad Y500Recently my Ac adapter stopped working I searched on the internet but cant find the replacement charger for the same Can any one help me on finding the original or workaround charger for my laptop Some Laptop Specification Lenovo Ideapad Y500Model No 59-346619 I am also attaching my current charger for reference


























IMG_20171207_202137.jpg ?1157 KB

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RELEVANCY SCORE 76.8

Is the use of 1866Mhz DDR3 RAM supported on the Y500?













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A:Does lenovo Ideapad Y500 support 1866Mhz DDR3 RAM

Hello Maxxender, I checked the hardware maintenance manual, it does not show support for more than 1600mhz speed per RAM stick for the Y500.





A+ Certified

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RELEVANCY SCORE 76

So i've had this laptop since 2013 and it can't run the newer games without being on the lowest of low qualities. Is there a way i can switch out my graphics card for a newer one? I have the dual 650M cards right now.

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RELEVANCY SCORE 76

Hello, I have ideapad y500 and  I've noticed that when ever I shut it off and power it back on the battery has drained. Its about 12% per night .. Its rly weird bcs i am not using "always on usb" or any others features. I think that it is HW bug or BIOS. I have noticed that when  i shut it down -> unplug the power cable then i remove and again attach the battery leave it for 12hours and there weren't any battery drain. So it only appears when i just unplug the power cable and leave it. I have read some topics(some ppl have the same problem) but i haven't find any solution. Is there any solution to solve this problem?? Bios version is the latest one.. I haven find any newest bios ver on your website.  Tomas

A:Lenovo Ideapad Y500 issue - battery drain (shutdown)

I'm assuming you have win 8. Try this:On the Windows 8 Start Screen, press CNTL + ALT + DEL.On the next screen select the Power icon located in the lower Right. When the options appear, press the SHIFT key and select "Restart". When the next screen appears, select "Turn off your PC". The unit will power down completely.See if you still have the battery draining.Note: Even if the unit is off, a little drain is expected to maintain the clock, etc.

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RELEVANCY SCORE 75.2

Hello,
 
I'm not sure if this is the proper place to ask this. I ran a hardware scan using the Lenovo Vantage app and it says to follow the instructions on the results page to properly get support for this issue. There are just no instructions however.
 
If I can get support for my issue on this post, I will post there error code or the file here.
 
Here are my computer's specs just in case.
 
Lenovo Y500
Windows 10
Processor: Intel i7-3630QM @ 2.4GHz
RAM: 16GB
GPU: Nvidia Geforce GT 750M (2)
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 
 

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RELEVANCY SCORE 72.8

Hello.As the title says, my Ideapad Y500 is starting to have some issues. A week ago it refused to shut down. Screen would turn off but not the laptop, which would remain kind of dormant. Following some advice online I uninstalled Express Cache form the Control Panel. Now the system turns off, but I have a new problem, this time booting up.Whenever I boot up the laptop it goes to the Lenovo splash screen, then black, then resets to the splash screen and stays there forever. If I shut it down manually and then boot it up again, it goes to Windows as it should, but the whole process takes from 2 to 10 minutes. If I try to restart the system, same thing happens.  If I keep doing this I fear one day it will just die on me.Added to this, I've been getting intermitent failures of the Intel RST software, which sometimes just won't work at all. Other times it's fine. I read somewhere I should update the drivers but I don't know where to find them or if hey may harm my pc even more.I'm running Windows 8.1 (64 bits). So far, besides uninstallid Express Cache, I have run chkdsk on both disks on my system and they appear to be fine (or at least nothing comes up when running the scan). Beyond this, I have no clue how to proceed. I'm not a especially tech savvy person, so any help you guys might give me will be greatly appreciated it. Also, if you can explain it as clear and simply as possible, it would be that much better. Thanks a lot!

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RELEVANCY SCORE 70.8

Hello, I have a problem with my lenovo y500, right now my laptop won't boot to Windows 8, it stays in the lenovo black screen and shows "preparing automatic repair" loading for many minutes. Also when it boots, goes to a blue screen where I can choose options like recovery and stuff, the thing is that when I click it, it says that the hard drive is locked and I don't know what to do.

Update:

I don't even get to be in windows, it doesn't boot at all.

I made a restore with one key recovery and still won't boot. I really don't know what else to do, since this M$ system of not providing a win 8 key with the laptop that the user can see won't let me download a new win 8 iso from the official website.

I?ve downloaded an enterprise version wich doesn't work either, so now Im downloading a pirate version to see how it goes.

Any help is appreciated, thanks.

A:Win 8 in lenovo y500 won't boot

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8





You can use the OEM version of
Recovery Drive - Create with USB Flash Drive in Windows 8
   Warning
Deleting the Recovery Partition is NOT RECOMMENDED


Did you make the OEM manufacturer's Recovery Disks?

You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

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RELEVANCY SCORE 67.2

Hello, folks! I installed and update from Windows 10 Build 1803 to 1903 around a week ago. I noticed that my USB ports would keep telling me error messages that they didn't make before, such as not recognizing a USB device or complaining about a power surge. After doing some resets and further updates, the problem is there again, but for a different reason. Apparently, my USB xHCI Compliant Host Controller won't start, even though I didn't tamper with my hardware. Here's a screenshot I took of it in the Device Manager, displaying an error code 10: Yay, an error! HahahahahahahahahaHere's the same error, but in UsbTreeView:  Does anyone here know how I can solve this problem? The Windows 10 build I currently have installed is 18362.267.

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RELEVANCY SCORE 66.4

I want to update my BIOS from 2.00 to 2.02, as it might help fix the error code 43 going on with one of my USB drivers, but I haven't been able to find a reliable download for it anywhere. Here's what shows up when I look for the specific BIOS I'm looking for:  I don't want to download one that turns out to be the wrong one, thus screwing over my laptop, so does anyone know where I can get a BIOS compatible with my device? For further clarification, my laptop is a really old hand-me-down that my dad bought 8 to 10 years ago, but it's still in working order and doesn't seem to be showing any signs of shutting down for good. My dad won't buy me another laptop, and I pretty much have no money, so I want to make the best out of this device. P.S., sorry for how much I'm posting! My computer is just being kinda funky ^^'

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RELEVANCY SCORE 64.4

Having problem with this laptop. Can not boot or repair windows 7 on this laptop---always getting bsod a5 error_the BIOS in the system is not fully ACPI compliant. On the support page there is no bios update for this laptop. Can i get some feedback for that from the support? Thanks in advance

A:LENOVO IDEAPAD U550 CAN NOT BOOT WINDOWS 7 -ACPI N...

DId this just suddenly start, or have you change anything recently such as updating/reinstallling Windows or added RAM etc? Can you boot to safe mode by holding down F8 while turning on the System? Have you tried re-setting the BIOS to Startup Defaults? Do you have a Windows 7 System Repair Disk, or can you create one on another Windows 7/8/10 computer?    Note:  If you computer was running the 64-bit version of 7, the Windows 7, 8 or 10 computer you make the CD must also be running a 64-bit OS as well  See Backup and Restore the Control Panel to create the System Repair Disk.    Requires one CD-R If so, you can boot to the Windows 7 System Repair Disk and run System Restore, or Automatic Repair from there

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RELEVANCY SCORE 64.4

So, after some time of having reformatted the laptop in favor of Windows 7 from the original Windows 8 OS, I encountered a problem with the UEFI system which forced me to configure the BIOS with the Legacy config, lest the system would not boot. While the system works just fine with a Legacy configuration, it now always has an entryway to the Windows Boot Manager first even though there's only a single OS to choose from: Windows 7. Is there any way I could bypass the Windows Boot Manager whenever I'm making a coldboot of the system?

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RELEVANCY SCORE 64.4

I am trying to repair my laptop with a windows 10 boot disk but it is coming up with an error message. Do I have to use a Windows 8 one even though I updates to Windows 10?

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RELEVANCY SCORE 64.4

I am trying to repair my laptop with a windows 10 boot disk but it is coming up with an error message. Do I have to use a Windows 8 one even though I updates to Windows 10?

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RELEVANCY SCORE 64.4

Hello. Sorry for my English.I recently installed Windows 10 on lenovo y500. 4 months everything worked well, but then I started to have problems with the video card. When I turned on the laptop, the screen started flashing, and then I saw a message about the failure of drivers. Then he stopped flashing and there were green pixels on the screen. I tried to reinstall the drivers, but nothing helped. Later, when I turned on the laptop, the screen turns green, and then completely turns off after a few seconds. I took it to the service center, and they said that it is necessary to install only Windows 8, because the BIOS and SLI does not work correctly with Windows 10. But these 4 months SLI has worked on Windows 10. What should I do? Is it worth it to stay on Windows 10, or roll back to 8?My lenovo y500 spec.i7-3630QM, 650m sli, 6Gb RAM, 1920x1080

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RELEVANCY SCORE 63.6

Lenovo Ideapad z580 Win10 64 I updated the bios with the private update (I know now that I should have used the public update) Then it showed this menu:http://i.imgur.com/kZaO2tf.jpg Whenever I selected HDD, the screen would go black for a couple of seconds and return to this menu. I fixed it by going into BIOS and changing bootmode from UEFI to Legacy. it booted but now everything is slow. It takes 5 mins to boot up and a further 15 minutes to reach usable speeds (I only have 4 startup programs). I tried changing it back to UEFI and it gives me the same problem as shown in the picture. I tried installing the public update, but it says that I cannot update as the current bios version is the same or newer. I went into BIOS and enabled BIOS back flash, and now when I try to start the public update, it just crashes. I also cannot access the start menu (this problem may be seperate and unrelated) I have backed up files and am prepared to do a clean reinstall of Win10, but I feel this won't work as it's a BIOS issue. The computer is unusably slow: what should I do? Thanks  

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RELEVANCY SCORE 63.6

Lenovo Ideapad z580 Win10 64 I updated the bios with the private update (I know now that I should have used the public update) Then it showed this menu:http://i.imgur.com/kZaO2tf.jpg Whenever I selected HDD, the screen would go black for a couple of seconds and return to this menu. I fixed it by going into BIOS and changing bootmode from UEFI to Legacy. it booted but now everything is slow. It takes 5 mins to boot up and a further 15 minutes to reach usable speeds (I only have 4 startup programs). I tried changing it back to UEFI and it gives me the same problem as shown in the picture. I tried installing the public update, but it says that I cannot update as the current bios version is the same or newer. I went into BIOS and enabled BIOS back flash, and now when I try to start the public update, it just crashes. I also cannot access the start menu (this problem may be seperate and unrelated) I have backed up files and am prepared to do a clean reinstall of Win10, but I feel this won't work as it's a BIOS issue. The computer is unusably slow: what should I do? Thanks

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RELEVANCY SCORE 63.2

The battery for my Lenovo ideapad 300 ? 15ISK has shown gradual degeneration and after less than a year it failed completely (battery report at the bottom). I?m deeply disappointed in Lenovo?s response to this. Initially they asked for having it in for repair, which in my case and I assume many others, is completely unacceptable. Being without a PC is extremely difficult and sending it away for a trivial issue like a battery replacement is unacceptable. But that was only the start of it, I checked Lenovo website and could not locate a replacement battery. Hence, I contacted Lenovo by phone but surprisingly I was told that the battery could not be sourced by Lenovo and I was recommended PC world or Amazon, neither have the correct battery in stock as it turned out.A lot of battery suppliers are listed on Google but most of them has very limited description and it seems very easy to end up with the wrong battery. I contacted Lenovo through Twitter asking for some assistance, but after several tweets explaining the issue, Lenovo vent quiet(!). A couple of weeks later I tried again, but with the same abysmal result. So, at the end, I gave up and ordered what hopefully is the right battery. Sadly, after Twitting Lenovo that I gave them up, they came back with the requested information?Lenovo is extremely good at promoting themselves, but be aware the equipment might not be up to scratch and their customer support is certainly not, not on their website, not on the phone, no... Read more

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RELEVANCY SCORE 62.8

Hello,I've been resetting my laptop, removing all my files and reinstalling windows, and when my PC gets to 64% of reinstalling windows, my laptop goes into an endless reboot loop. This is really bad, any help is appreciated.Thanks,Vid_Game_Dude6

A:Boot loop at 64% of windows installing after reset- lenovo ideapad 100s

HELP!

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RELEVANCY SCORE 62.8

Hi, I'm hoping this is the right place, I'm having some problems and I don't know where to turn... I do a lot of work with video, my original computer was too slow so I decided to upgrade the hdd (to 500GB 7200rpm) and add ram. (The hdd works like a dream!)I went through corsair.com and they showed me a list of compatible ram products. I then took the info I learned from their site down to my local computer store and bought the 4GB Kit. (Corsair RAM suggestions for the Lenovo Y510, I bought the highlighted 4GB Kit)After reading and watching a few things on installing ram it seemed simple enough so I went ahead with it and removed the two 1GB sticks out and put the two new 2GB sticks in.When I started up the computer...nothing happened. The lights go on I hear the fan and feel the hdd spinning but nothing on the screen for me to select. I tried waiting 30 seconds before installing the sticks, I tried alternating sticks, putting in one at a time even. I even put the old sticks back in. Still nothing. Sites say press f2 at start-up, still nothing, and they say press f8 to go into safe mode again nothing. A blank screen. My instruction manual tells me that there is no software to download and that BIOS in the POST process should detect the newly installed ram.What's going on?  Did I blow out my screen??? I know I'm way past the warranty...so I'm wondering who I call/ speak with?  Do I send it in to Lenovo to get it fixed?  How much will it cost ... Read more

A:Computer Won't Boot After Upgrading RAM, Lenovo Y510 Ideapad, Windows Vista, 2GB to 4GB RAM

You say the computer experiences the same problem even with the old RAM? If that's the case, the most likely scenario is that you are installing it improperly. You can take your computer to a local computer repair center and ask them to quickly show you how to install RAM. It should be a very quick fix, so don't pay someone to do this. Even a knowledgeable salesperson at a computer store would be able to look at it and fix it. Alternatively, it is possible you damaged both the old RAM and the new RAM (very unlikely, but I suppose possible via extreme static discharge?). Or you somehow damaged the motherboard or other component (I don't see how this could possibly happen, unless you did something incredibly wrong, and even then it would be hard). 

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RELEVANCY SCORE 62.8

Hi -
I just purchased a new Lenovo Y500 and this is my first experience with Windows 8. I keep getting a BAD POOL CALLER error where it says my computer has encountered a problem and must restart. I have uploaded my .dmp files. please help me
http://sdrv.ms/12U8KMY
Thanks!

A:Windows 8 Bad Pool Caller Error - New Lenovo Y500

Sorry here is the link to my dump files

https://skydrive.live.com/redir?resi...Hb2WPXCPx2_ahU

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RELEVANCY SCORE 62.8

Did you buy this Laptop new? If so what OS did it have pre installed?

A:Lenovo y500 windows 7 issues with notification bar and touchpad

Hi there .... Did you download the Drivers from the Lenovo site ?

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RELEVANCY SCORE 62.8

Hello fellow Lenovo users, i will start by saying having been a Lenovo brand user since my X41 in 2006 and having purchased over 8 laptops from the brand based on the rich experiences i have had over the years i am really disapointed at my Y510p i purchased a few years ago. After ownership of 6months i started to notice the screen would flicker as stated by hundreds of other owners.(just type Y510p screen flicker into youtube and see for yourself) I am sure this issue is not new to you  and there are many posts about this. After contact with customer services who constantly tell me it is driver/software related, which it clearly is not i would like to ask why such a prestigious brand such as Lenovo will not admit that this model was shipped with a design fault? I understand that there would be expense involved but after being an avid fan of Lenovo for over 15 years and having purchased over 13 products from tablets for my kids to phones for my wife and the new laptop i buy every 2 years for work, this is small fry. I can never buy another machine from you again now as i have lost all faith in your design/testing and the lack of willingness to accept liability when so many units have the issue makes me sad. This has become a bit of a rant, which i know is not what he forum is about but i feel people should know all the details about a company ethos before they spend their hard earned money on a sub standard machine. (at least in the Y510p)&nb... Read more

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RELEVANCY SCORE 62

So I purchased my Ideapad U530 Touch two years ago and unfortunately I had an extremely common hardware failure occur after my warranty period. One day, without reason or warning, my left hinge on my laptop completely failed when I went to open it. The hinge was stuck in the closed position and when opened it seperated from the laptop screen with a series of unexpected cracks and pops. I spent over $1,000 on this laptop expecting it to make it through my years at college but now I am left with a laptop barely connected to it's built-in monitor. I contacted lenovo support and the support rep even admitted that this is an extremely common occurence but stated that since I am out of warranty, I am basically out of luck and $1,000. You can easily google or search these forums and find that this is obviously a fault in the Lenovo design but they stated that nothing can be done because they can't put me in the system even. The support rep sounded extremely foreign and was unwilling to provide me with any help other than calling Best Buy and paying for a repair. My problem with this is that if I was "lucky" enough to have this design flaw happen during my warranty, I would be provided a repair. But since I was unlucky and had it occur after, I basically lost my money. To me, this is absolutely horrendous customer service for a company that I am sure has billions of dollars in profit. They sold me a flawed laptop that was destined to break at some point and now I have no ch... Read more

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RELEVANCY SCORE 62

Hi, Recently I bought my lenovo 700-15ISK with one of the highest configuration (i7, 16GB RAM) and windows 7.I have huge problem with this computer - it crash 2-3 times per day. When it occure nothing is responding (dislay show some artifacts, noise on audio output) - I'm only able to reset computer by holding power button. It's really annoying because there are days when it doesn't appear and I can't find any common factor of all of this crashes. I'm wondering if I should return computer to seller but I can't afford for delay in my work and I'm trying to figure out what will eliminate or "hide" this problem. Can someone observed similar issue? Maybe this is some driver fault (report  from lenovo solution center attached)?Thans for any sugestions. Regards,Thomas  


























Lenovo Solution Center Log File.pdf ?98 KB

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RELEVANCY SCORE 62

purchased laptop within 4 months hard drive failed  , warranty replaced drive, october 2016 hardrive failed again,  warranty replaced hard drive, warranty expired jan 2017  now hard drive failed again may 2017. i paid 500 plus for this laptop my other laptops and tablets from lenovo have been awesome.  i am searching a solutuion and this is very frustrating spending 500 plus for a lemon laptop. error is boot device is missing blue screen and no solutions online help.

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RELEVANCY SCORE 62

Ideapad Z560, Model 0914, Win7 home premium..  Hard drive started acting up until it got to a point it would not run.  Ran chkdsk and some other utilities, many bad sectors, could nto even access the recovery partition.  Cought a new drive, but I cannot find any restore media downloads or any alternatives from Lenovo other than the one click restore.  SOmeone please tell me I can download a bootable recovery media for cdrom, USB or DVD.  I may be able to if I can find the right "57" number, but I can't find that either.  Any help would be greatly appreciated.  Even tried downloading MS win7 media, but it was not allowed since the key if for and OA (OEM) install. thanks! -m

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RELEVANCY SCORE 61.2

So everything has been working fine on my laptop until about 10:30PM EST tonight. I bought it new in August 2011.
Specs:
 
OS: Windows 7 Home Premium
CPU: Intel Core i7-2630QM @ 2.00 GHz
RAM: 8 GB
HD: 750 GB
BIOS: 45CN36WW
 
It's always been a fine machine with NO problems.
However, last night there were Windows 7 updates that were installed and then restarted my computer. I had not gotten a chance to check exactly what they were though. About 10:30 this evening, flash crashed in Mozilla Firefox which is not that uncommon, and from there Firefox closed, and so did my Microsoft Word and Excel apps that were open. From there, my computer began to shut down and restart. When it went to restart, all it could do was go to the opening Lenovo screen which gives you the F2 (setup option) and F12 (multiboot menu option) as it typically does. Besides a thin strip at the top that appeared after about 30 secs that only displays moving static that eventually will just stick, that is where the boot process ends. No Windows 7 screen, and certainly no opportunity to boot into safe mode to check for any problems. The screen freezes and goes nowhere.
 
So basically, all I'm getting in terms of boot options are lenovo features, not windows 7 features, meaning it won't boot into windows 7 or windows 7 safe mode no matter what I try. The biggest problem here is that I have no windows 7 disc to even try to boot from my dvd drive.
 
Anybody have any suggestions on what the probl... Read more

A:Lenovo IdeaPad Z570 - Crashed and now won't boot past opening lenovo screen

Are you able to get into the advanced boot menu by tapping F8? It might not be listed on the startup screen but it should still be there.
 
If not you can burn a repair disc from any PC with Windows 7. Theres steps from Microsoft Here.

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RELEVANCY SCORE 61.2

I have a Ideapad Y700-17ISK and my computer has been failing the SMART status test for my disk drive. Does this mean I need to replace my hard drive? In general, my computer runs kinda slow and erratic even though it seems like a gaming comp but i use it for mostly web browsing and Office. Intel i7 2.6Ghz, 16GB RAM, geforce video card. It also has this weird issue where i can't install itunes. Is there anyway i can get my disk repaired and not fully replaced?

A:A Lenovo Ideapad Y700 with a SMART Status Test failure

I also have this program called Intel Rapid Storage Technology that has detected the SMART event. It asks if i want to suppress it, should i do this? Also, apparently I have 3 internal disk ports and two are empty.

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RELEVANCY SCORE 61.2

My girlfriend's lenovo ideapad Z710 won't boot up past the Lenovo splash screen. She turned it on this evening and it just keeps refreshing to the Lenovo splash screen. She can't access the bios as far as I know, and she tried the CMOS battery thing as far as I'm aware and that didn't work. It won't boot into the OS and just keeps refreshing to the Lenovo splash screen. Any help would be appreciated. it's a fairly old laptop but it's needed and we can't seem to get it to boot up again. 

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