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Multiple Issues on XP Home: Reinstall issues, etc. Help!

Q: Multiple Issues on XP Home: Reinstall issues, etc. Help!

I am trying to fix some problems on a client's Compaq Presario V6000 running Windows XP Home Edition. I think a full reinstall of the OS may be necessary but am having problems even with that. My preference, of course, is to fix the problems below without having to reinstall the OS. I have pulled off some of the client's data but since I cannot get it to read a blank CD, an external drive or a large 2.0 flash drive I have not been able to back up everything. It will read a 1GB flash drive of an earlier generation. (Of course the client had no backups and had never done a system restore point - see below regarding my clientele.)

The current problems are:
1. Setup from a Windows Home Edition CD cannot see the HD: "Setup did not find any hard disk drives installed on your computer". (I had hoped to set up a partition and reinstall the OS and then bring the user data over to the new install and then nuke the old one. I have done that before on a Dell that got caught in the isass.exe snafu when XP SP2 came out. I had also hoped to run Windows repair from setup to see if that would fix the problems on the current OS install.)
1.5 The Windows XP Home Edition CD is one I have that is a stand alone. It is not an OEM disk. I don't know if that matters. There are no recovery disks for this computer and since it will not see a blank CD in the drive I cannot make one.
2. The computer cannot connect to the Internet (wired or wireless).
3. I can now boot from the HD after doing repairs via the repair console but some of the icons in Control Panel still will not open; specifically Network Connections and Add Hardware - which I tried to use to see if I could get it to recognize one of the drives listed above. (This was a problem before the Fixboot and fixmbr was done too. I tried the MS kb953791 fix to no avail.)
4. I can open Device Manager both from Control Panel/System/Hardware/Device Manager and from a command prompt but they come up empty.
5. Another odd thing is that if I look at the Control Panel in detail list view the only "details" available are Name and Comments - nothing else.

Brief History of what I have done so far. (And some of it may have been wrong!)
1. The beginning of the problems was the dreaded black screen of death which probably started after the SP3 security patch in November. I followed the instructions in Microsoft kb/314503 to use the Recovery Console to FIXBOOT and FIXMBR. That was successful eventually. It now boots all the way up with no black screen.
2. By the way, I did full system scans using Malwarebytes and Norton 360 (which the client had installed and was set for daily updates - until the internet connection died). This computer actually got scanned frequently so both scans came up relatively clean. I also did a full Disk Diagnostic - came back with no errors and a CHKDSK too.
2. At first the Recovery Console would not work due to not seeing the drives. I booted from the HD and tried to run MS kb/953791 off of a flash drive to fix the blank Device Manager & Network Connections Screen. It did not work.
3. In discussing all these problems with a tech friend he suggested I remove SP3. He said it would take the computer back to an earlier point and hopefully it would work. I did that but I think it may have been a mistake. It did not seem to help anything at all and I noticed I could no longer open Norton 360.
4. I finally got the Setup to see the drives long enough for the Recovery Console to fix the Boot and MBR by cleaning up the registry by running a CCleaner scan when booted from the HD . However I have tried that again to no avail. I cannot get Setup to see the HD now.
5. I do have a Hijack This log but I know this is not the correct forum to post it on. If you want to see it, please let me know and I will post it there. I have also run Belarc Adviser. I am wondering if I need to delete some of the other MS fixes to fully take the OS back to just SP2 and if that would then solve the problems. (Obviously, I would reinstall most of the security fixes AFTER I made recovery disks if I got the machine working well on SP2.)

Though I have been a Techie-Have-To-Be for years I am fairly new to working on other peoples' computers. My business idea was to teach better computer skills to seniors in their home on their own computers. However I have ended up needing to do tech work first just to clear out the messes on their home machines! I am enjoying the work . . . until I hit this one!


Preferred Solution: Multiple Issues on XP Home: Reinstall issues, etc. Help!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Multiple Issues on XP Home: Reinstall issues, etc. Help!

Are the hard drives recognized in the BIOS?

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I need some help. My friend has given me her laptop to fix, with me working in I.T. majority of the time I can fix things but this one is baffling me no end. Its a Dell Inspiron 1525 Laptop on Vista Home Basic.

To cut a long story short she closed the lid on the laptop whilst it was still running (her kids) when coming to turn it back on it would load up but then go into the repair facility but this went on for hours and hours with no successful outcome. Thats what I come into play, I tried booting into safe mode but would hang on BTHidmgr.sys which I understand is some sort of Bluetooth device, then it would restart. Tried system restore that wouldnt work as it wasnt enabled, have tried to do a clean install but that will not even work, tried installing Xp (formatting the partitions etc) then reinstalling Vista but still no joy. It either comes up with error messages like winboot.dll is missing and other error codes or it just wont boot up without going into the repair facility which doesnt work. I have no idea what to try next I have tried almost everything. I just dont understand why I can install Xp but not vista. Im slowly starting to loose my rag with it to be fair, and I dont want to give it back to them un-fixed. Could this be an issue with the HD or the CD? Can anyone help me please.

Many Thanks in advance

A:Issues with Reinstall Vista Home Basic

Hi Emma J and welcome to BC When your friend's kids closed the laptop while it was running, it may have gone into hibernate mode. It saves your session so when you "open" up the laptop it will automatically resume where it left off. However, if there was anything plugged into the laptop (like flash drives, wireless bridges, etc.) and it was removed, then when you open up the laptop to resume, Windows thinks that the device is still plugged in when it's not. This can cause systems hangs and unrecoverable errors as it tries to "find" it.have tried to do a clean install but that will not even work, tried installing Xp (formatting the partitions etc) then reinstalling Vista but still no joy. It either comes up with error messages like winboot.dll is missing and other error codes or it just wont boot upLet me understand...did you try and clean install XP which was successful and then did an upgrade to Vista? Do you have an upgrade or full Vista DVD? Or did you try and upgrade using recovery media from Dell?Please clarify..

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I had an new computer user call me with a problem I have had no experience with. She has a new(ish) Dell 4400 computer running Windows XP. I have been helping her with general usage questions, but this time some "friends had used her computer and 'logged off'" and then the problems started (I have no idea what really happened but Norton Antivirus 2002 is updated, working and the system scans virus free). Anyway, after they were done the computer started receiving XP blue screens telling her she could not proceed (that's all she remembers). They called Dell and Dell walked her through reinstalling XP Home over itself. Now she can get back into Windows, but everytime she logs in the computer pops up the message "Your system has no paging file, or the paging file is too small." I have tried to change/reset the paging file to system managed or input different ranges, but they don't stay. No matter what setting is checked in the advanced settings , the Total Paging file size for all drives is listed as 0! It also cannot see it's DHCP connection to the attached cable modem (link light is on). Device Manager comes up blank (nothing in it, no matter what view setting I select). With the reinstall, there are two Administrator directories - Administrator and Administrator.DFJ1L011. I am trying to help her out and not lose her settings and files. It's a P4 1.8 with 128MBs RAM, 20GB HD, CDRW, etc. All software seems to be working OK. Any ... Read more

A:After Reinstall XP Home has Paging File problem and hardware issues.

<a href=http://forums.techguy.org/showthread.php?s=&threadid=99898> This</a> thread addresses the paging file problem. Let us know if that helps correct that.

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Started having problems months ago. I am sole user of my Acer laptop with Windows 7, started getting error messages on all my personal folders and Control Panel, "Cannot access..... you may not have permission to do so" something to that extent. Since I am the only user and have the only passwords, not sure who CAN access these folders. I can access the Control Panel thru the Recycle Bin, which is the only one I am allowed to open, but can't create a new profile there. Also, had a new router installed a few months ago, and the laptop doesn't access the new address and I'm not sure how to find it. Cannot access the Network information either. My own computer has shut me out. Tried Malwarebytes, but I can't download anything else from internet because I can't get on to it. Any help??

A:Multiple Issues Accessing Control Panel & Home Network

Assuming the computer you are using on this site you could go to MajorGeeks.Com - MajorGeeks and in the Antivirus/Antimalware section get Malwarebytes. The list usually includes a fairly-up-to-date Rules file to install. Install and Run both. Or use a different computer to get both, copy to a USB Thumb/Flash drive then install on yours. Avoid Registry cleaners as most are not truly helpful.

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So, I've got two separate, but somewhat related issues. One has been going on for a year and still hasn't been resolved (posted about it before) but I have some updated info, the other one is new.
AsHere I go ....

1. Can't Connect to the Internet
I all of a sudden could not connect to the internet. As my wireless isn't working currently, I used a wired connection. I am using that wired connection right now on my work computer that I am messaging from, so I know it isn't a modem/router issue. I have removed all the anti-spyware that I had and only installed Avast!, I re-installed all the drivers, and I contacted my internet provider. In troubleshooting with the internet provider, we tested the ping for www.google.com, which didn't work, but when we pinged the numerical ip address, it did. The same thing happened when I opened my browser. The representative said that the IP address was not being resolved by the DNS (is that correct)??? Anyways, that's where I am at - how do I resolve it so that the IP address is resolved?

2. First, for some extra background, please see the thread from a year ago that I had posted:
Here's what I posted initially before:
I have a Compaq Presario R3440CA with a Broadcom Wireless card. I used to be able to connect to my wireless just fine. Now when I try to 'Find network connections', the error comes up as follows:
Windows ... Read more

A:Solved: Multiple Internet Issues - Can't connect to website and wireless issues

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Upon restart the blue screen says wsock32 deleted or changed (can't remember which) and after login to windows IE asks if i want to restore previous session and if yes is clicked it opens some 24-28 windows. I've also got 8 different svchost.exe processes running in task manager which is a new thing. Avast has found and isolated (but not deleted) wsock32.sys & xwr15685.dll in its virus chest.EDIT... Unsure if it helps at all but i also have unsecapp.exe running in the task manager processes which is similar to processes run by 2 known viruses. I'm also unable to start the windows firewallDDS (Ver_10-03-17.01) - NTFSx86 Run by gregeahh at 23:31:31.29 on Wed 08/18/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.767.83 [GMT -6:00]AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}AV: Norton 360 *On-access scanning disabled* (Outdated) {A5F1BC7C-EA33-4247-961C-0217208396C4}FW: Norton 360 *disabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Lavasoft\Ad-Aware\AAWSe... Read more

A:Possible multiple virus/malware issues (wsock32.sys & xwr15685.dll known issues)

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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Okay, so I've been having some annoying issues on my computer, nothing serious yet but some are concerning. Feel free to ask for more info if needed.

Issue 1: I've had some jerkiness/lag and loading issues for some of the games I play, particularly Blizzard games (all of which should be well within system specs). The prime examples:

--> When I play Overwatch, sometimes character models/audio/sprays/projectiles take FOREVER to load for the first game I play after launching the program. All player models are essentially invisible, including my own (don't see the character's weapon or even HUD), and if I fire my weapon while invisible the map will react (breakable objects break), but all of the effects are invisible (if I fire a rocket, for instance, the rocket and explosion are invisible). I can still see usernames above allied players, but enemies are completely invisible. Models load at different rates (so one hero's model might load after a few seconds while the rest take minutes, for instance), any sprays just appear as the default spray (if they appear at all), and voice lines don't work. This has lasted for an entire round before, and when that happens the "play of the game" clip will often have invisible characters in it, even if they've loaded fully by the end of the round. Additionally, even once most/all assets are loaded, if I die and respawn there is a period (several seconds) where the screen is completely black even though my character is ... Read more

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I'm not sure if this is all part of the same problem but there are multiple things going on. On my laptop ( its an HP Pavilion DV6, with an intel core i3 CPU @ 2.20ghz, & 64 but operating system ) The only way i can get any sound to play is if I watch videos in my firefox browser. No sound will play when i use Chrome (which I prefer) or Itunes, or windows media player. The problem with watching videos in firefox is that there is about a 20 second delay before the video will play, and an error comes up to stop the plug in or continue. If you close out of that box the video will play but you will get the same delay every time it is paused and started again. Browsing in Chrome and playing videos from that browser there is absolutely no lag, its lightening fast, but you will not get any sound. Other simple programs ( Like solitaire) have the same lag, each card you click takes about 20 seconds for the move to actually take place. I've tried messing with my sound drivers to correct the audio issues but I am not sure if it is an audio issue, a flash player issue, or a combination. Any input?

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hey guys. I recently been having so many problems with audio sync issues when mounting a 3D image. Video plays fine in my media player. (have tried totalmediatheater and poweriso11 seems to be the best so far). anyway it seems like it plays fine in 2D but 3D is giving it audio sync issues. I think ive pinpointed the problem and ive found that disabling my motherboard audio driver (intel) and enabling nvidia audio seems to have a better effect in 3D playback (again mounting). ive tried a few different 3d image backups by the way, i also didnt have a problem with intel hd drivers playing 3D but intel drivers started to give me a BSOD which lead me to buy a nvidia card for 3D. So back to the issue. Is there a way to have both audio drivers installed becuase I switch from tv to monitor for display and I have external speakers that I would like to use instead of my tv audio. I also have the latest nvidia drivers, chipset drivers, directx and most up to date bios. im running windows 7 64bit, gigabyte mobo, geforce gt 520, 12gb ram, intel i5 2500. Also says nvidia hdmi output not plugged in, in windows sound properties if someone can explain that. sorry for such a long typed problem.

A:Having Issues with multiple audio drivers getting audio sync issues.

I have to enable intel driver then reboot so I can use my external speakers, any easier way without rebooting and keep switching audio drivers.

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Once again, my computer thinks it's been working correctly for too long

Here is the link to my previous thread: [SOLVED] Unknown BSOD from time to time

This time, it basically gives me a BSOD when the processor workload is higher than 20%, something runs out of memory or the computer has been idle for more than 15 mins. (Using YouTube, playing Games etc. etc.) Here are all the error reports:


PC specs:

Processor: AMD Athlon II x4 640
Installed Memory RAM: 4.00 GB (I don't know what manufacturer or model)
Motherboard: BIOSTAR GF8200E
Graphics Card: NVIDIA GeForce 8200
DiskDrive: Hitachi HDS721050CLA362

As before, I have attached the needed files to the post. I was kind of stupid of me to mark the previous thread as [SOLVED] instantly.

A:[SOLVED] BSOD teasing me; Multiple issues and multiple 'corrupted' files.

Have you tested your RAM? You can use memtest 86+ or the ultmate boot cd. Have you tried booting in safe mode and then letting the computer sit for 30 minutes? Does the blue screen happen in safe mode?

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Okay, About three months ago, I got hacked HARD...permissions were changed, administrator rights were removed from my administrator accounts, etc. i was flabbergasted. THe iactually didn't bother me though until I ran a MBAM scan and found 133 viruses and spyware instances on my drive (NOT including tracking cookies!). I cleaned and recleaned, using MBAM, SuperantiSpyware, Avira, running each one in safe mode first, then loading into my normal account and running them, and finally erasing my user account and creating a new one. But even after the new user account was created with Administrator privileges, I still routinely received virus and Malware threat warnign flags from MBAM and Avira. Eventually, Avira and MBAM were disabled and Avira was "deleted" (Windows will not uninstall because the setup.exe file has been 'Changed" and won't reinstall it because I don't have "Administrator privileges" on my Administrator accounts!) even though at startup I receive an error message saying that Avira has been corrupted. The most telling issue is that antivirus and spyware/Malware scans come up clean on Safe mode scans, but using my normal account, the machine reboots. Using Superantispyware I notice that it's always during the memory test that this occurs (and in Safe Mode, it passes through this section with no issue). None of my antivirus programs will download updates, even ones I start manually, and although I have no problem acc... Read more

A:Machine reboots during Spyware scan...won't load updates. Issues issues issues!


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Thanks for taking the time to read this, I am new to the site and went to hardware to try to fix an issue, Wayne and Frank both were very nice, Wayne recommended that i go to malware virus first, i have three issue i hope to receive some free advice on. the hardware issue was a wireless button not working, i believe the driver is bad, qualcomm atheros 9485 802.11b?g/n. but following directions seemed very difficult, as i am having an issue with redirects, new tabs opening and pop ups, so many in fact i am having trouble following download directions, i believe i have had as many as 6 at once, mostly multiple, but at times only one. When downloading often a new window opens when thing are correct, but not a half dozen and some are clearly not related, but many are close to what i want. i had a malware q pro something, google told me how to remove it, it returned, the conduit, thing has affect me, toolbars are installed with out my ok, so i read carefully when going through the steps. now i do not know what is my problem with all the unwanted pop ups, redirects new tabs new links, my wife works daily on a computer, she is a CAD operator, while out of town she bought me a new laptop just like hers except software. my desktop was down i was trying to re install either vita or windows 7, i had the system disks and a mirror of computer i bought. got to final step and crashes. have any suggestion on the virus issue as this conputer works with an ethernet cable but not wireless, so i... Read more

A:multiple issues on multiple computers, maybe i am a beginner, thought i was moving ou

something is wrong?

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i have several issues:

1. i have an old home pc (not a laptop ... midi case pc) - could i use it with my laptop?
i want to switch my laptop to the midi pc - to use the laptop's screen & keyboard with the midi pc (cpu, HDD etc...) & then switch back to my laptop (while the midi pc works at the background).

2. is there a good liquid cooling plate for a laptop (that really keeps it cool?)

3. if i have a PCI express 1 motherboard slot & i buy a PCIE2 screencard... will it work? (i know that with AGP the ver number changes everything).


A:(several issues) using a home pc with laptop , cooling a laptop , PCIE2 issues

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Hello! I'm helping out a friend who is having issues reinstalling Windows. He had a bunch of Trojans and nothing seems to be working to get rid of them, so he has everything transferred onto a hard drive and just wants to wipe windows and start over. The problem is his CD/DVD drive isn't availible in BIOS as a boot device, in the boot order. It just says CD/DVD (Unavailable). Has this happened to anyone, and if so, do you know what we should do?


A:Reinstall Issues

and welcome to the Forum

Try reseting the BIOS to defaults . .

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I reinstalled my XP Home OS because my computer was eaten up with viruses. But now that it's reinstalled, I have a whole new set of issues.

1. My computer is MSI 10' netbook, 2 gigs RAM, 260 hard drive, Intel Atom processor - now that I've reinstalled XP, it no longer fits in the screen like it did before

2. I backed up files but the Word Docs were created with 2007 that came on the computer but with the reinstall, I only had 2003 Office to load and now I can't open those documents. They now have a .DOCX extention.

It seems there are other issues but these 2 are biggies if anyone can offer assistance.... Thank you.

A:OS Reinstall and issues

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I was having issues with CS3 so decided to reinstall it. At the time I didn't realise I needed to deactivate it so just uninstalled it from the control panel and tried to reinstall. Now I get faced with the attached.

I tried following the steps at http://kb2.adobe.com/cps/401/kb401574.html and also tried the Adobe CS5 removal tool but get the same outcome.

Does anybody have any idea what the issue may be and how to resolve it?


A:CS3 Reinstall Issues

You'll need to phone Adobe Support for help with this.

Go here and choose your country from the drop-down box, top-right.
Relevant telephone numbers will be appear below the drop-down box.

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I have an HP BRIO that I bought back in 2001. At the time, it was running Windows 98 and in 2005, I upgraded to Windows XP Professional. Then, my computer was stolen. When I got it back, it was messed up and a tech friend that I knew at the time suggested that I reinstall the Operating System. I only had a disc for Windows XP Home Edition ... Service Pack 2. I installed it.

It ran fine since, but whenever the computer reboots, it asks me which system I want to run, Home Edition or Professional. If I choose Pro, it says it cannot access it for whatever reason. However, the Home Edition has very little memory. I'm assuming that there are now two Operating Systems on my computer and they are taking up memory.

Today, I thought I would try to start all over again with it, but the system says I do not have enough memory to do this. I have absolutely no programs, documents, etc. on the computer anymore.

My question is this, how do I clear it all out of my computer and start all over with it? It asks me to choose a partition for it, but none of them (there are three) have the memory needed.

I need to remove all versions of Windows XP and reinstall it again. Any assistance would be very much appreciated.

A:Reinstall Issues

Also ... it tells me that I have a total of three (3) partitions. How do I combine all of them into one (1).

In the end, I want to have just one partition with just one OS.

Can anyone help me?

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As we all know, Compaq did some "anti-easy reformatting prevention" to their older computers.

I searched through this forum and found some help....but I would appreciate some more intuitive answers.

Ok here's the deal......

I have an old compaq 7360 that I want to use as a backup to my p4.

It's old enough so that it doesn't even have the option of booting from the CD in the BIOS!....so as any rookie would i used a boot disk....in fact I used several. Madboot, Win98, I even downloaded an 8 disk XP floppy suite from M$!

Now, I have a new XP home CD waiting to be installed. But it wouldn't load. So again as any rookie would do.....I used Fdisk to erase the partitions....(or at least I thought I erased them) ....and tried again.....No luck.

I can get to the XP screen but then it tells me there is not enough space on the disk to install XP. I know this is not true!

So, In another post I read that sometimes Fdisk does not always delete some of these OEM partitions.

So, then I tried to just use the quick restore CD's that came with the computer, just to get 98 on there. No luck either. I tried from DOS, and not from DOS!

At the moment I have tried so many things that I dont know what condition (format-wise) my HD is in. So I need to start from scratch.

This is where I need some help.

I think I need some partition help....but I'm not sure.

Is it simply a question of Compaq's partitioning of the disk? or are there other issues?... Read more

A:Compaq reinstall issues.

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I'm running a computer a friend put together for me so I don't know all the different components. I know I have a nvidia graphics card which I just got about 3 or 4 weeks ago. The problem is, while reinstalling xp I get a message telling me that one of my sound cards is'nt compatable with Windows XP. Which is fine because I have another one built into my motherboard or something. Problem is my mouse stops working when this message comes up so i can't tell it to not install the drivers and keep going. I have reinstalled xp before and had the same problem but somehow worked past it but i can't remember how exactly. I wanted to know how to resolve the issue now and forever, haha. If anyone can help i much appreciate it!


A:[SOLVED] Xp reinstall issues

and welcome to the Forum

Have you puilled the sound card and reinstalled?

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I had xp on an emachine, it was bought that way, and without software, although the numbers for xp are on the machine.

anyway, I don't like it, so I want to put 2000pro on, I used the western digital drive cleaner, and scrubbed the drive, then ran a scan, there was no problems with the drive, now it will not boot, or do anything with anything but xp. can a company fix there bios or something to except nothing but xp?

Please let me know what I am doing wrong.

thank you,

A:emachine issues with reinstall

Are you getting any errors? Where does the computer "stop booting"? Try running Windows 2000 Recovery Console from setup and then try using fixboot and fixmbr. We could really use more information; it will help speed up the diagnosis and solution.

On a side note, my friend has a laptop and a desktop with proprietary hardware. He told me that his computer would not install anything but XP, but to be frank I didn't believe him (he's somewhat computer illiterate). Maybe it's related? The two computers were from different companies though. I also have an IBM that is set to only accept original hardware or else it will cause a bad boot sector error.

Edit: Also, I do know that some proprietary motherboards do not support older OS's (I've only seen this once with a Dell and trying to load Windows 98.)

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My Wife's PC had Windows 10 installed and was giving us fits, so I reinstalled Windows 7 Pro and before installing I formatted the HD about 5-6 times hopefully to get a very clean install.

Everything seemed to go along nicely. After the install I activated the OS and started doing Updates. It did several updates until it got to SP1 which it said it installed.

After that when I go to shut down I get a wait for "Task Host Window". I believe this has caused me not be able to install anymore updates. I had it search for new updates and it spins for hours with NO results and I know there has to be more updates.

Are these two things related and how to I go about fixing them. I really don't want to have to do another clean install.

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Hi everyone,

I am working long distance trying to get my uncle's pc working again. The only issue with it is they cannot open OE. There are no other symptoms that I have been able to determine. There are no error messages when they try to open it. They say that there is just a blue bar that tries to open and then nothing.

So I've been trying to get IE6/OE6 reloaded. I had them follow the instructions that are at this link:


I went through the process over the phone with them while doing everything on one of my laptops with XP and IE6 loaded. Turning off all virus/firewall programs, disconnecting from the net and making the changes to the registry including a reboot has not made any change. We are still getting the message that says you already have a newer version.

I know that this can be enough of a pain that reloading XP may end up being a good option. But they are not computer literate enough to do that. At that point they will have to ship me the box and I'll have to reload everything. I'd like to use that only as a last resort....

Any ideas on how to get around this?

A:Solved: OE reinstall issues

You could try using the System Restore function to restore the system to a previous time.

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I am running Windows XP SP3 on a Systemax Intel Pentium III. !st problem is the internal disc drive no longer works. I have been using an external CD/DVD drive for quite some time now. However, there is no option in the BIOS on this computer to have it boot from the external drive. Also, my original XP installation disc is SP2 2002 version. I have since upgraded it to SP3 when it first came available. Now it will not let me run a live reinstall because the disc is an older version than I am currently running. My goal was to have only Windows XP on my C:\ drive and put everything else on the 1TB expansion I recently added. Any suggestions are welcome.

Thanks, dallen59

A:Want to reinstall Windows XP-Having issues

and welcome to the Forum

You will have to boot from the XP installation disc to reinstall . . to do that you will have to replace the CD drive with one that works.

This is a good guide to reinstalling XP . . you might want to print it for reference during the install.


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Hi all. i am completely stumped here and need some help please.
my father in laws pc is running windows xp pro sp3 and it got a virus in the system volume information. It was also running really slow and every time the pc was started up the 'my documents' folder always popped up and opened. I know how to clear the virus's / malware but i now can't login past the welcome screen to do the repairs. I googled the 'my documents' issue and came across this https://support.microsoft.com/en-us/kb/899865 and with it being microsoft i presumed it was the best action to take. I followed exactly what it says (i think, but now probably not) and on pc restart it now goes to the welcome screen and when i click to login on the profile it then logs straight off saving settings in the process. each time i click the login profile this occurs every time.
so...i press F8 on start up and i have tried every option available in F8 mode but it always ends up back at the welcome screen first and , again, the same thing happens when trying to login. I cant do any command prompts in safe mode so thats no use. I have also gone down the F12 route and tried to boot the usb first as i have a pen with windows defender offline on it but , again, it just loads up to the welcome page again. I have the windows xp pro disk so i booted in bios from the cd and it gets to the windows setup screen but thats all it says...'WINDOWS SETUP' and it just says that...no selections to choose or anything.left it for an hour... Read more

A:windows xp pro sp3 reinstall issues. need help please.

Welcome to the forum. What is t you want to do? Save the data and do a clean install or repair xp?

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I asked a question related to all the issues I had with Win8 pro that I knew would require me to reinstall the system and was told to that what I have to do.

I had issues installing it before and have the id number after it was validated

While reinstalling the system, the drive die. Drive less than a year old.

After installing the system on the new drive, cannot validate the system what do I need to do to get it validated to the validated number I have??

Also, the updates for the system fail and most likely due to not being validated

Never had to rebuilt a window system under 18 months in the past, yet doing 6 months after installing pro. No issues during the beta testing, but whoa with official release.

What is my next step???

A:Reinstall Win 8 Pro on new drive issues

What validation number are you referring to? If you are reinstalling to the same PC just use the same product code you used for the original install. You can replace hardware and reinstall over and over again. A motherboard replacement (if its a different model) is about all that would force a phone activation. I've swapped hard drives, video cards etc and had no problems activating online after a re-install, even with an OEM version.

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First and foremost, I understand how it is annoying to have numerous computer-illiterate people join, ask a question, and then leave, but please bear with me. My graduation from high school in June relies on this problem being solved. Anyways, on to the issue.

Recently, my computer's (I have Windows XP Home) spyware/adware problems have increased dramatically. My browser (Firefox then, on IE now on a seperate computer) got hijacked frequently, pop-ups were unbelievably frequent, and I experienced the general spyware annoyances. I ran various removal programs daily (Ad-Aware, Kaversky, Xoft-Spy) but more and more spyware programs kept coming.

The spyware program "Ssk.exe", or "SurfSidekick 3" was the most annoying and problematic. It couldn't be removed by the removal programs I ran, so I searched the web for a solution. I used this tutorial to attempt to remove the program. Everything seemed to be going quite well, until I reached the part that says:

12. Exit HijackThis.

13. Reboot your computer Click to expand...

Upon attempting to reboot, I was confronted with an error page saying that there was an error in rebooting Windows, and I was given the choice to start in Safe Mode, or boot up Windows regularly. However, with either choice, an error occurred, saying that the file "/windows/system32/config/system" was missing or corrupt. With the pressing of any button, the computer would reboot, and the same errors would happen every t... Read more


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Hi all. i am completely stumped here and need some help please.
my father in laws pc is running windows xp pro sp3 and it got a virus in the system volume information. It was also running really slow and every time the pc was started up the 'my documents' folder always popped up and opened. I know how to clear the virus's / malware but i now can't login past the welcome screen to do the repairs. I googled the 'my documents' issue and came across this https://support.microsoft.com/en-us/kb/899865 and with it being microsoft i presumed it was the best action to take. I followed exactly what it says (i think, but now probably not) and on pc restart it now goes to the welcome screen and when i click to login on the profile it then logs straight off saving settings in the process. each time i click the login profile this occurs every time so i presume i mistyped something on the :\WINDOWS\system32\userinit.exe which is preventing the login details to work.
so...i press F8 on start up and i have tried every option available in F8 mode but it always ends up back at the welcome screen first and , again, the same thing happens when trying to login. I cant do any command prompts in safe mode so thats no use. I have also gone down the F12 route and tried to boot the usb first as i have a pen with windows defender offline on it but , again, it just loads up to the welcome page again. I have the windows xp pro disk so i booted in bios from the cd and it gets ... Read more

A:windows xp pro reinstall issues

i presume i mistyped something on the :\WINDOWS\system32\userinit.exe which is preventing the login details to work.Click to expand...

It's my guess that's what you did. Windows is normally installed in the C drive, so the correct command was most likely


i presume the disk came with sp2 on it as there is a second disk here with sp3 on it which he was sent through the post so i am guessing it wont boot to reinstall as it sees the wrong service pack.Click to expand...

The Windows XP disc doesn't need to contain Service Pack 3 in order for it to be able to boot.

Unless someone else advises you otherwise, you'll probably need to do a repair of Windows XP. See if this article is helpful to you.


there are precious wedding pics on here my father in law wantsClick to expand...

Irreplaceable and important data should be backed up on a regular basis to reliable external media. Waiting until there's a problem with a computer is a good way to lose it permanently.


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I am recovering from a blistering service pack 2 install. It damaged a lot of settings to the point at which I needed to uninstall. It took all of my drivers with it, so I decided it would be best to reformat my hard drive, EXCEPT, now I seem to have opened a can of new worms.

Problem 1) I want to reformat the hard drive, but XP Pro refuses to delete the partition claiming that there is necessary installation information on it. I want to reformat the drive, and this is seemingly impossible at this point. I have tried everything to my knowledge. I have tried the repair feature to format the hard disk, still to no avail. Even tried the format function from My Computer > C: -- it tells me it is unable to format and I should close anything using the disk (?? Nothing was open.) I overwrote the harddrive with a current version of XP just so I'd have a functional OS, but ultimately, I still want to reformat (I believe that XP copied over itself, or considered it a dual-boot, because a sizable amount of HD space was used). I run BIOS boot sequence to run from the windows CD, and it prompts "press any key to boot from CD" and continues booting like normal. No "configuration" for windows installation. I've tried doing it from the CD after the computer boots up, but it won't prompt to reformat or delete the partition. It's driving me INSANE! I've looked at the archives, and I see that a lot of people recommend doing it from a Windows 98... Read more

A:XP Reinstall & Hard Drive Issues

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I did a complete wipe for XP--reinstalled XP Pro and there was a winlogon.exe error, so I reinstalled over. No error.

1. programs still freeze when opening.
2. i tried to install Anti Vir protect (free) and received this during install;

What protect can I use?
What do you suggest?
How can I get XP Pro running as it should? I have what should be a clean PC with very little loaded on it.


A:XP Complete Reinstall--still some issues--confusing

What firewall are you running? What other protection programs? You may need to shut them down during installations (or change the settings) to avoid all those popups during installations.

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A nasty virus got past AVG. I had to have my computer wiped and everything reinstalled. i'm clearly short some drivers, the internet now moves at a crawl, and the colours are all desaturated. (green=yellow, red and blue are black, etc.) it's so slow it takes up to two hours to do a half hour's work pre-virus.

I'm clueless. My ex who did the computer stuff is dead. I have no local help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:06:46 AM, on 2/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AV... Read more

A:Post Wipe and Reinstall Issues

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I have a Dell Vostro 220s that shipped with Vista in 2009. I purchased the 'Reinstallation DVD Windows 7 Professional SP1 64-Bit' with a product key and used it to upgrade from Vista to Windows 7 approx 2 years ago. We have a new laptop now, we've copied all our important files onto the laptop and I would like to do a clean reinstall of Windows 7 on the Vostro.

I went into the boot menu and set it up to boot from the DVD drive and then rebooted with the 'Reinstallation DVD Windows 7 Professional SP1 64-Bit' DVD in the DVD drive. It acts like it wants to read the DVD drive but then boots from the HD. Once rebooted, I can click on the setup.exe on the DVD drive and after selecting English it goes to a Not Responding state. Also, after rebooting if I insert the Windows DVD into the DVD drive and then choose to run setup.exe from the pop up, I get the same 'Not Responding' after choosing English and yes to allow windows to make changes to my PC. Anyone have any ideas what is wrong?

A:Reinstall Windows 7 Professional 64 bit issues

Hello mate just one thing did the Vostro come with a factory restore feature ie can you set it back to factory settings eg Vista then try the disk?

PS This please System Info - See Your System Specs

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I did a reinstallation of Windows XP Pro on my main computer a few weeks ago. I would note that this is the first reinstallation of XP I have ever done. I thought I covered all of the bases (did a fair bit of studying beforehand), but I apparently I may have missed something.I wiped and re-formatted the HDD's, reinstalled the SATA drivers and did a complete reinstall of XP. I updated the bios, video drivers, etc. Also made a separate 8Gb partition on my data drive for the swap file. Everthing has been working fine, but I noticed a few odd things this AM when I was perusing XP's "Device Manager".There are several system devices listed which state: "No drivers are installed for this device." The services are as follows:Advanced Programmable Interrupt ControllerDirect Memory Access ControllerHigh Precision Event TimerMotherboard Resources (listed 3 times)Numeric data processorProgrammable interrupt controllerSystem TimerI went through everything listed under Device Manager (even hidden devices - printeres and non-PnP devices), and the above are the only "problem" devices. It looks like I omitted something when installing the motherboard software/chipset, but I don't know what it is/was. I have not encountered any major errors yet, and I've been running it for 2+ weeks now, and it runs clean and fast. I do get IE-6 windows stating that webpages failed to load on an occasional basis, but not sure if this is related. FYI - My ... Read more

A:XP Reinstall: System device issues...

http://downloadcenter.intel.com/filter_res...mp;submit=Go%21Are these the ones you loaded?I always start with the chipset and build from there

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Hi all, I am attempting to uninstall (and then reinstall) Office 2010 Prof Plus. I am not able to remove it from Add/Remove programs, have read through some help info and attempted to use the Windows Fixit, Revo & Ripoutoffice2007, none of which have removed it (Revo didn't take it out and then pulled up a million 'left over' files, none of which I deleted). Can someone please help me get rid of this left-over piece of install of Offal 2010 so I can get it reinstalled?

A:Office 2010 reinstall issues

Quote: Originally Posted by jaspbur

Hi all, I am attempting to uninstall (and then reinstall) Office 2010 Prof Plus. I am not able to remove it from Add/Remove programs, have read through some help info and attempted to use the Windows Fixit, Revo & Ripoutoffice2007, none of which have removed it (Revo didn't take it out and then pulled up a million 'left over' files, none of which I deleted). Can someone please help me get rid of this left-over piece of install of Offal 2010 so I can get it reinstalled?

Have you tried this Microsoft Support tutorial ?

How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?
Scroll down to Office 2010 suite, and use the " FixIt " button to uninstall.

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After suffering with major boot issues, I did a reinstall of XP Pro. It does boot nicely now, but have a few new issues to address.

1. Touchpad is not listed in hardware. I can use the pointer but cannot click from the touchpad. Can use both buttons.

2. Cannot download SP3. The reinstall is SP1a and I used a disk I had for SP2, but get various error messages (have tried to track them down but no fixes found).

3. Can't defrag. Think it may be because it is an earlier version than SP1 can handle?

Your thots???

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Hello, Recently, I noticed that my HP Pavilion x360 with Windows 10 was slowing down, so I backed up my personal files and did a full reinstall of the OS. (in hindsight, this was not the best choice. I didn't know what else to do, and probably should have checked forums here for other options.) However, the Windows 10 re-installation was freezing up and going into infinite loops, so I made a Windows recovery disk from another laptop, an HP 11-d001dx that has Windows 8.1 with Bing. I thought that it had regular Windows 8, and there wouldn't be any problems, but now my laptop is telling me Windows isn't activated. The device originally had Windows 8 installed and I was able to perform the free upgrade to Windows 8.1 and later Windows 10 without any issues. I have tried using product key finders such as OEMKey and ProduKey but the keys they have produced do not work when entered, and say that they can't be used for this version of Windows. I have also tried to use slmgr /upk and /ipk in the command line, but only uninstallation worked and now there is no product key at all installed. It seems like the only thing possible to do now is to buy a new product key, but since the laptop came with an activated copy of Windows, I'm hesitant to fork over >$100 for a key that I shouldn't need to buy. My computer's information: HP Pavilion x360 13.3"Intel i5 with 6GB RAMOriginally shipped with Windows 8, Windows 8.1 and 10 were later installed If t... Read more

A:Windows Activation Issues after Reinstall

evmcdee Hello;Allow me to welcome you to the HP forums! Win8 with Bing is a special edition of Windows and will not work with other machines. What you need is something known as HP Recovery Media. HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/driversOnce there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update". If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.Or, if you prefer, you can do the same by contacting HP Customer Service:If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone nu... Read more

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I have a Gateway Tablet PC, and I did the System Restore it has build it(I was having major issues with slowness, not shutting down and freezing even though virus protection said I was fine.) So I did the restore and everything else is working wonderfully, except the volume. There is no toolbar icon to change it and in the 'start, control panel, sounds speech and audio devices, sounds and audio devices' everything is grayed out, I cannot change anything exept the tab 'sounds' sound scheme. It is set to windows default now, before it was blank. But this has not helped any. I have tried to go to the Device manager and change/update, but no luck. Everything says the drivers are working, but when I click 'advanced volume controls' a beep from the PC itself(not the speakers) goes off then a pop-up says "there are no active mixer devices available. to install mixer devices, go to Control Panel, click Printers and other hardware, and then click add hardware." That does not work. What is the real problem and how do I fix it? Sound used to work just fine before I did they restore. Please help! I've read other articles and they have gotten me know where, so please don't tell me to read those instead.

A:Reinstall Winxp Sound Issues

Right click the sound Device in Device Manager and uninstall the Device, then Right click any device in Device Manager and choose Scan For Hardware Changes. it should recognize your sound hardware and ask if you want to install the previous driver or a new one. Try a new one. If that still doesn't work then go to the Gateway Support site and down load an audio driver for your make and model PC.

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this is re-post of my earlier post -this is driving me crazy....
I have a Brother MFC-7420 which was working fine; until I had to re-install Windows XP.

The windows install went fine and XP is up to date.

The MFC prints and faxes ok but I cannot get the scanner to work.

I have tried downloading install programs from the Brother website but none work; the lastest was a program called BRAdmin Professional - it cannot find the MFC at all.

The issue seems to be that there is no TWAIN driver installed, which I have not figured out how to do.

I have seen some similar past posts on here but none seem to help; anyone out there have any ideas?

Thanks in advance

A:Reinstall of Brother 7420 issues

please do not duplicate posts here
if you are not getting an answer you can bump the original post by posting a reply with the word "bump" in
that will bring it back to the top of the forum - but allow at least 24hrs before doing this

closing this post

continue here

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Hi guys, have followed the tuit but the compatability report stalls with the report stating " Windows 7 cannot be upgraded to windows 7" or words to that effect.
When doing the little white lie trick by setting compatability as Vista service pack 2 the following compatability report states"To upgrade you must run Win 7 with service pack 1, close the installation and check for updates of service pack 1" .
My 32bit disc include service pack 1. Can any one direct me around the problem or is a clean install the answer ?

A:Windows 7 Pro non destructive reinstall issues

report stating " Windows 7 cannot be upgraded to windows 7" or words to that effect.
=>exact error please

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Hi all, I have been baffled by a recent (driver?) issue.

I recently re-installed windows on my XP home machine as it was talking forever to boot up, I have done this in the past with no problems at all.

This time however, my device manager picks up my Sound Blaster X-Fi Extreme Music sound card as a Multimedia audio device and refuses to accept it even after using the Original Driver CD or the drivers off the Creative site.

To add insult to injury, I have 2x Nvidia 8600 GT's (256) installed with the Sli bridge in place, The system recognises 1 fine, but see's the other as a VGA visual controller, if I try to force an update in device manager ( using XP's internal driver database) I get " Device cannot start (code 10).

The most up do date drivers are in place, abd the first card uses them fine.

Motherboard is a Asus A8N Sli version 1.x.x I have installed the recommended Nforce drivers from Nvidia.com. (Nforce 4 X16 SLi AMD)

Any ideas on what I have managed to forget / break ?

A:Sound and Graphic Issues after XP Reinstall

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I've tried everything and i dont have a blank CD to wipe my drive with either. Lemme start from beginning...Im reinstalling XP-PRO-64Bit and i would like to start on a clean drive but when i use the microsoft utility included with xp, it says i cant format it because i have temporary installation files on that drive...I've already gone into environmental variables and deleted all the temp files. I'm going insane here.... Not to mention my pc refuses to boot from CD so i cant use bootCDs to wipe it either....HOW CAN I FORMAT???? *** IS TEMPORARY INSTALLATION FILES AND HOW DO I RID OF THEM?

A:Can't reinstall windows due to formatting issues

If i read this right, you are booting from the install CD, trying to use the install utilities to format the drive and it refuses?
you can use a third party partitioning utility and formatting utility like G Parted, Trinity Rescue Kit or any other assortment of free software.

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Had issues with flash player on windows 10 on my profile. 3 other profiles on the same computer worked fine. Tried to reinstall windows 10 then started having boot problems Had 6gb memory in PC, one 2gb and one 4gb Ever since trying to reinstall windows 10, Pc doesnt like anything more then 2gb installed.How I find this out was Pc wouldnt boot, so tested a bunch of options.I found that PC would only boot when only 2gb was present.  Doesnt matter which slot I use out of the 2 slots.Tried booting with 6gb, no goTried booting with just 4gb stick, no goTried booting with just 2gb stick, its a go Tried different brand of 4gb, no go When I say it wont boot with more then 2gb present, I mean it wont even boot to bios...PC turns on, fans start up, hard drive starts for just a sec, but nothing more with over 2gb present. Checked for any Bios update - nope, nothing availble. Tried removing all usb devices when over 2gb, no go Reset cmos, No goReset board via jumpers, no go Totally out of options....

A:issues with s5-1224 after trying to reinstall windows 10

This statement "Tried to reinstall windows 10 then started having boot problems"  does that mean Windows 10 was installed at least for a little bit?  What process did you try for the reinstall?  It might be worthwhile to try the reinstall with only the 2GB stick installed, just for reference.

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The last few times I tried to use WMP it slows down my entire computer to a crawl and disconnects me from the internet. WinAmp works fine. No viruses or malware, though I did have a virus a week ago (win32:kavos) and am wondering if that damaged WMP. Regardless, I need to repair/reinstall. How do I do this?

A:Halp! WMP issues, need to repair/reinstall

Try running Malwarebytes to make sure your computer is all clean.

Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at Download.com

If you really need to do a repair, see this tutorial: Repair Install

Hope this helps,

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The reinstall from Dells' 'Reinstallation CD' seemed to work fine, and the machine starts up OK, except...

I have a full house of 'Drivers not installed (Code 28 )' under Other Devices in Device Manager. That comprises: Ethernet Controller, Multimedia Audio Controller, Network Controller, PCI Modem, Video Controller, Video Controller (VGA Compatible).... so I have no internet access via THAT Dell machine. This Dimension E520's fine....

I fought my way through Dell's System Summary - which lists nothing at all for NIC card type - and have identified ( I think ) and downloaded drivers for all except the NIC Card and the Modem - a UK internal 56.6K V.92 thingy - and seek the guidance of you guys as to exactly WHICH NIC driver I need to find/download/install from the confusing Network Category of Dell's site.

I did try to install and use SiSoftSandraLite - but couldn't get it to run...

A:Latitude110l - Reinstall Xp Pro2 - Driver Issues

In the Device Manager right click on the NIC device and select Properties, then click on the Details tab, then on Hardware ID in the dropdown box. It should look something like this:


Post back what you find.

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Got Win10 on laptop [only 3 yrs old] thru Microsoft free download period, which recently started with sluggish performance, much freezing in programs, esp on Windows Movie Maker. Performed Defrag, all virus & malware scans [have none], and have plenty of memory & RAM left. Uninstalled Windows Movie Maker, thought it would help. Tried to reinstall Windows Essential 2012 to get back Movie Maker...but not all components will reinstall.

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Hi, new guy here. I've been having some pretty major computer issues over the past couple of days. I own an Asus U47a laptop, which I managed to drop off a table onto the floor. This resulted in some very minor damage to the case but it still worked fine, until I restarted it. Windows was unable to boot and it went in recovery mode. I have had this issue once before with this laptop (minus the dropping) and I attempted to use the recovery partition to reinstall windows as I did previously. However this did not work; the recovery process said it could not locate files.

At this point I decided to use a windows 7 DVD to reinstall. I burned a copy off the internet and used diskpart to clean the hard drive (I have everything backed up). Unfortunately this didn't work either, as it told me I was missing a windows driver. I attempted another install and managed to get to the password creation screen before it bluescreened on me and I had to start again. I have tried multiple ISO images and multiple DVDs but I cannot seem to get this to work, every time it tells me I'm missing a driver or kernel.

I've tried to look for some answers on what might be wrong and I'm leaning towards bad hard drive, as my RAM checks out fine and I've tried different install disks. For what it's worth I ran a smart tool last week and it indicated that I had a few corrupt sectors on this drive so I guess trouble was brewing anyway. Any thoughts or suggestions would be greatly appreciated, thanks.

A:Windows 7 Crash and Clean Reinstall issues

I would Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hard Drive Diagnostic Procedure

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Ok, sorry for the vague title, but this is a complicated issue.

The computer is an old HP that came with 98SE.

I was running XP when the modem died years ago.

I now have FIOS and wnat to use the computer for browsing.

I had trouble configuring the wireless, and corrupted my XP OS.

I'm trying to recover without having to reformat and losing my data.

I tried to reinstall, but get file missing type errors during the install.

I reinstalled 98SE then reinstalled XP, but have several bugs.

Biggest problem is my systray doesn't appear and CPU usage is pegged.

It also says explore (not explorer) can't load or run or something similar.

I tried to close the process that is sucking up the CPU, but access denied. I think it was one of the svchost.exe or something similar.

I can navigate a little by starting with my computer on the desktop and folowing paths, but if I mouseover the systray, or click start it locks up.

I'm pretty sure the systray is corrupted and causing the CPU thing.

Not necessarily looking for a detailed solution, but more of a roadmap of stuff to try, and basic direction on how. I can typically figure it out from there, but I think a reinsatall would solve everything if I could figure out why the install fails and doesn't find some of the stuff it's looking for.

A:corrupt XP systray issues??? Reinstall failure!!!

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