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mouse cursor disappears after I touch screen few times.

Q: mouse cursor disappears after I touch screen few times.

After using the touch screen few times and trying to use touchpad for small button clicks, mouse cursor just disappeared and can't find it. But when I exit web browser, I see mouse curson back on backscreen. When I open browser again, it disappears. Only way I can get back my mouse cursor back is restarting the laptop.

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Preferred Solution: mouse cursor disappears after I touch screen few times.

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Lately my pointer is disappearing after i login from sleep or locked computer.

I had this problem in the past but it got solved after i restored my PC, now it came back to haunt me.
I am guessing some updates disrupted with the mouse cursor (not an expert opinion).

I've tried many things but the issue seems to be persistent.

Here are some things I've tried with no results:

Changing the pointer options (hide while you type, pointer trails, ctrl to highlight) and combinations of them.

I tried using different pointers (Black, White, Black small, etc)

Also tried using troubleshooting the software changes, sfc /scannow, clean registry with ccleaner, rebooting (many times).

It seems to be a problem with no concrete solution.

The only solution that I found is (Clt-Alt-Del) it changes the screen and the pointer appears again, if I lock the computer it is gone once more.

If somebody can help i would appreciate it.


A:Mouse Cursor Disappears after unlock screen Windows 8.1


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Hi my son has downloaded a site Phun and was working fine until the mouse cursor suddenly vanished on this site only, works fine on everything else but just not this one?? Any ideas, I have never had this before!

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I have windows 7 acer aspire 57333. Just recently when I am replying to an email the cursor (mouse pointer) disappears when I am typing. It moves and if I am not looking it jumps to another line and inserts my typing on this particular line. I'm frustrated...please help!! Thanks

A:mouse pointer (cursor) disappears

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The mouse on my Twist is only visible when moving it. It constantly filckers while moving and disappears as soon as I stop moving it.
I am currently running Windows 10 but had the same issue with 8.1 that went away eventually. I'm not sure how.
I updated to the current BIOS for Windows 10.
Drivers installed seem to have higher numbers than what's available on the support site.
This problem occurs with any built in or external mouse.
Mod's Edit: System model added to Subject line to improve visibility / clarity

A:Twist - mouse cursor flickers and disappears

I have this problem too. Just upgradet to 10, and it began. I didn't have the problem on 8.1, though. I'm new to this forum - how long is normal response time for these kinds of questions?

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help me please! everytime i start the computer after 5mins. it lags and then the cursor moves but i couldn't click anything and the it disappears. Also when i open it in safe mode it works fine and then i run a scan with malwarebytes anti-malware it scans but after it shows the results and i press the remove selected button it lags and the mouse cursor eventually disappears and i couldn't do anything. PLEASE HELP

A:computer freezes and mouse cursor disappears

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Every time I open google chrome, my mouse cursor keeps disappearing for about 2 seconds and reappears. Also, this happens whenever I open a new tab or change a new tab.  It's like there's a lag when it disapears and reappears. please help

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As the title states, my mouse cursor disappears when I'm running something on fullscreen, but works as normal on windowed fullscreen and such. It started happening a while ago but I haven't booted something on fullscreen for some time, so I can't exactly pinpoint when (but it's around 1~2 months ago).

I've been trying to troubleshoot this issue for a while now, but nothing yet has worked for me. I've tried changing mouse control panel options (pointer trail that wasn't enabled at all in the first place; change mouse pointers, disable shadows, etc etc), screen DPI to all available and custom sizes and even tinker with application settings. None of it has worked thus far.

Does anyone else have any idea what might be the source of this issue?

Thank you so much in advance!

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I have had a U500v Asus touchscreen for a little over a month now. I haven't used it very much so I am still getting used to Windows 8, but have had no problems till today: I just woke my laptop from hibernation, and the mouse cursor was visible until I entered my password to login. It then disappears.

I have tried rebooting and fully powering off many times, and in both scenarios my mouse cursor is visible and useable to select the box to type in my password, and then it disappears after I hit or click enter to login. It's not just invisible, as I have tried clicking on things when I have positioned my cursor (while still visible) and then tried to select things when it disappears, so the cursor is just completely not there anymore.

I have tried updating drivers on the touchpad, but Windows tells me I have the best drivers already.

I have tried fn+f9 out of desperation, too, to no avail.

Can anyone suggest any other alternatives that might retrieve my mouse cursor?

Many thanks

A:Mouse cursor disappears on Asus laptop after logging in

I'm assuming that this is happening with the use of the touchpad, not with using a mouse.

Install the latest touchpad driver from Asus's web site. If Asus does not offer it then install the latest driver from the touchpad manufacturer's site. Then, if necessary, check the touchpad settings to see if there is some option doing that nasty deed.

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I have a Windows 7 mutli touch device and every time i touch the screen i get a stupid mouse graphic. Its really annoying because it has a tendency to get in the way when i am tapping around with my fingers on the screen. I have been unable to find anything
about such a "feature" on the webs. As various combinations including "mouse" and "graphic" and "windows 7" are pretty vanilla search terms.
I am guessing it is some lame "accessability" feature but i have no idea how to fix. please help

A:mouse graphic (not cursor) next to mouse cursor when touching screen

That is called the Touch Pointer, its easy to turn off once you know where to look.
Click Start, type pen in the search box or open control panel aand click Pen and touch.
Click the touch tab and uncheck Show the touch pointer... then just click ok to  close the dialog and the ghostly mouse picture will be gone.

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I have a Windows 7 multi-touch device and every time i touch the screen i get a mouse graphic. Its really annoying
because it has a tendency to get in the way when i am tapping around with my fingers on the screen. can i remove and have only cursor arrow without mouse. i know there is a option but i need only cursor arrow. is it possible with any registry edit option.

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The cursor for the mouse is not shown on the screen. But when i right and left click its function works. What do i do?its a wireless HP mouse for the desktop.

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I use multiple displays (one of the displays is touch screen) connected in an "extended display mode" on a windows 7 SP1 64 bit OS. 
my application runs/uses both screens.
The problem: once I touch the touch screen, the mouse cursor jumps over to the touch screen, from its position on the non-touch screen.
I want to prevent mouse cursor from jumping over to the touch screen, and prevent from the user rolling back the mouse to its previous position in the non-touch screen.

A:Prevent mouse cursor movement on touch

I have a test on touch screen moving finger without mouse cursor following.  When we touch the mouse, it?s position will refresh to the finger?s position at once.
To change the registry key is permanent. So what you want is to limit the mouse cursor in the non-touch screen area.  Here is a related discussion can be referred to.
How to Disable Keyboard OR Mouse through VBScript?
TechNet Community Support

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I want to buy this mouse to better work with my laptop.
Can somebody give me some feedback on how this glas pane works instead of a scrollwheel? Handling, etc.

A:Logitech Touch Mouse 400 for a Laptop with no touch screen

Sorry I can't answer your question, but this post piqued my interest. I use the Logitech 620 touch mouse on a Windows 7 box at work. I find a little touchy and has to tweaked. But I haven't tried the 620 on Windows 8. Because I'm always looking for the perfect mouse, I think I might just pick up the 400 tonight and let you know.

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Hello,I am desperate for help. My laptop will turn on. And I can type in my password. But then when the computer loads it takes a very long time and when it gets to the desktop the keyboard, the mouse, the touchpad, and the touch screen won't work. I can see everything on my desktop. But I cannot open anything or do anything at all. How can I fix this?Thank you!!!

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my mouse cursor- an optical usb - is stuck in the middle of the screen. The mouse works, as I can still scroll on a webpage with it, and click on icons, but the cursor won't budge. I've also tried a PS-2 mouse, same issue, and have tested every USB port and all work fine so it is NOT a hardware issue that I can see. I've tried rebooting and doing a system restore, and I have the same issue in safe mode. When I go to device manager, it rcognizes the device and says everything is working properly. I've tried uninstalling and reinstalling the driver, nothing. Everything else seems to be fine on my PC. Any help will be most appreciated, thank you!

Windows home vista

A:Mouse cursor stuck in middle of screen, but mouse works

Is this a laptop or a desktop? What is the make and model# of your computer/motherboard?
Boot into Setup (Bios) go to Integrated Peripherals look for Legacy USB or USB mouse, if it is disabled, using the arrow key, Enable it. Save and Exit.
Go to the computer manufacturers support/download drivers site. type in your make and model # and download the Chipset driver (for USB Support)
Also, go to Start/Search and type CMD Right click the CMD results and Run As Administrator. In the Elevated Command Prompt type SFC /scannow and press enter. This will replace any missing or corrupted system files.

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There are two places on the touchscreen where it acts as if a finger is pressing on it. Very often the cursor gets stuck & it will not release. Sometimes you can use your finger to pull the cursor away. But, many times it will go right back, after a few minutes.

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Ok to tell you things from the start I cleanup computers for the public I have a phone/computer repair shop, I received a computer 2 weeks ago and I turned it on and is was windows 8 and I logged in. After logging in I was faced with a black screen and a cursor, thinking it was a virus I hit ctrl + alt + del and started the task manager and opened my flash drive with my anti virus scanners. Avg or Sophos was the one that finally killed it once it was removed the desktop just popped right up no issues and I finished cleaning and done. I haven't heard from the customer since so there was no issues. I got a call from a lady about a mile down the road from him saying her computer was need cleaning so I brought it in and cleaned it only a couple of high risk viruses but got those done and I put avg antivirus when done and it was out the door. A few days later that same lady called back saying there was a black screen on her computer. She brought it in and this computer is running windows 7 and it had the same what I call virus on it that the windows 8 one had ran the virus scans and done. She told me it happened after doing a flash player update. That was last week. I just received a call saying the windows 7 computer has a black screen again after trying to update windows, what I'm trying to figure out is this a virus or what, and what is causing it? A simple virus removal gets rid of it but why does it keep happening?

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I recently upgraded to Windows 10 from Windows 7. Since the upgrade I have noticed the following:

When my computer comes alive from screen saver mode, sometimes though not always all the icons are missing. The task bar is there but clicking on any item there does nothing. It's like everything just seizes up.

Any solutions please. It is frustrating.

Ta Oakey

A:Mouse disappears off screen and icons missing

Sounds like you have a virtual desktop that got added somehow. Click on the taskbar icon that looks like the square with two ears (next to Cortana in my screen shot. See if you have more than one desktops and close the extra one.

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Hi all:I hope that this is the right board for this problem, even though it may not be primarily a "Touch" issue.  My problem is that I keep losing my pointer/cursor on my HP laptop. Here are my specs and details of the problem based on a set of questions that I found on another thread: What make / model computer? HP Pavilion 15-n216us What operating system? Windows 10 64bit upgraded from Win 8. Does the mouse left alone disappear or are you clicking on something and then it just disappears? It only (and always) happens when I touch the screen. The cursor disappears instantaneously when I touch the screen. It happens whether I have a USB mouse plugged in or not. How do you normally resolve the issue? Except for restarting the laptop, the only way that I can get the cursor back is to go to Personalize/Themes/Mouse Pointer settings. I then have to close the Mouse Pointer settings windows (clicking OK) while shaking the mouse. How is your mouse connected to your computer? Wireless but as stated above, it also happens when the mouse is not plugged in. One screen or two screens? If one, have you ever used two? One screen, never two. More information:1) The cursor is not set to disappear when typing.2) I read that this could be a problem with the Touchpad, so I downloaded the Synaptics Pointing Device driver for my laptop from the HP website. When I attempted to install it, I got a message that I already have a newer driver than the... Read more

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Hello, I have a Dell laptop 15R 2nd Gen i-5 processor running Windows 7 Home 64bit.

The problem I am having is this: Mouse disappears on right side of screen. The entire right side of screen (not just in the lower corner). If I move the mouse 6 inches to the right off screen, then I would have to move it 6 inches to the left again until it re-appears. If I moved the pointer 1 foot to the right, I would have to move it 1 foot to the left until the pointer re-appeared again.

It's as if the pointer kept going on to a hidden screen??

A:Mouse Pointer disappears RIGHT side of screen

Looks like a mismatch between physical resolution and the larger virtual desktop resolution. Should that be the case, a few users prefer the larger space to work with and can navigate and bring into view the unseen parts as needed.

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Hello, I use an HP ENVY m6-n113dx Notebook PC (ENERGY STAR) amd A10 laptop. just dowloaded the latest windows(10)  update and also some amd radeon updates, and now my touch my touch screen controls the cursor instead of the main page. For example if I want to scroll a website, i need to touch the scroll bar on the right, insted of just swiping up to scroll down. I left my laptop with my kid sister before I updated it so I cant tell if the update was the cause. Also, I cant find pen and touch settings, I've searched every where.

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I have a problem with the screen of my Satellite U840T

Mouse disappears right of the screen and bottom in black bars at the top and while the left mouse can not go to the bars.

In the display settings everything is good I think.

Thank you for yours help

A:Satellite U840T - Mouse disappears right of the screen and bottom


I?m confused.
Your issue isn?t described very well.

What do you mean exactly by: ?Mouse disappears right of the screen and bottom in black bars at the top??
Do you mean the touchpad or cursor?
The notebook?s touchpad supports the Gesture control feature (Multi Touch) and this feature could be configured in touchpad settings:
+Control panel -> mouse -> Device settings tab -> Settings+

There you can find also the option called ?Edge swipes? which opens the Charms bar, app Switcher, and Application bar just by moving finger from the edge of the touchpad in towards the center.

In such case the cursor would not be visible.

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So I've had this problem for a while. Noticed it wasn't getting fixed so I am here in hopes that I find a solution. I've wanted to use a custom cursor like on my last PC on my new Yoga 720, but it keeps going invisible whenever I touch the screen either with the pen or my finger. I have to go back to the settings and apply the default cursor before again switching to my custom one. Has this been a problem for anyone else and is there a known fix? Please help.
Moderator comment: Model added to subject for clarity.

A:Yoga 720 - Custom cursor keeps disappearing after using screen touch

Seems to be a Windows problem. Did you set your custom cursor by an app or by replacing the cursor file in Control Panel? Is your custom cursor animated? Have you tried with other custom cursors?

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On my all-in-one pc, I can be trying to open an app or surf the internet and all of a sudden its like someone touched the screen somewhere else and my cursor moves to that spot.  If I wait, the screen will touch in different locations around the screen eventually locking in at the top left corner.  If I try to move the cursor away, it moves a bit and then snaps back to the top left corner.help please, my pc is effectively useless. Thanks in advance for any assistance.

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I have a 3 month old Yoga 720 13IKB that is now experiencing touchpad issues. I can move the cursor around fine but the left or right click/taps do not work when I hover over an icon. Once I use the touchscreen to open the app, the cursor then works normally. Sometimes the cursor will freeze but I can tap the touchscreen and the touchpad will work normally again. It can be a bit glitchy but is mostly usable. It started exhibiting these issues today after putting my laptop into sleep mode. There is no rhyme or reason to this issue. It happens sporadically.  I have tried to uninstall the mouse drivers but all the options are greyed out. I have adjust the pointer settings as well. Nothing seems to be working to resolve it. I unistalled the Lenovo Vantage software and I also updated the BIOS which was the only update in the Vantage software before I uninstalled it. Another thing I attempted to do was to download the Wacom drivers for the touchpad but none exist. There are also no touchpad drivers listed on the Lenovo drivers site. I am really enjoying this laptop but this touchpad issue is driving me a bit crazy. Thanks in advance for any help!

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On my all-in-one pc, I can be trying to open an app or surf the internet and all of a sudden its like someone touched the screen somewhere else and my cursor moves to that spot.  If I wait, the screen will touch in different locations around the screen eventually locking in at the top left corner.  If I try to move the cursor away, it moves a bit and then snaps back to the top left corner.help please, my pc is effectively useless. Thanks in advance for any assistance.

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Please advise how to turn my cursor in file manager back to normal.
I think I accidentally pressed something wrong on my keyboard, so when I went back doing my file manager, I found that many files I clicked on the right side can not be shown properly (there's no background text color nor checklist sign). When I try to shift + up + down or ctrl + up + down the files to choose many files, or even doing like this (picture below)

my display of my file manager is still like this. (below). So it really disturb my focus whenever I try to open the files or even manage, copy or move a lot of them,

Can you please tell me so whenever file I check files on the right side, it will be properly seen as there's a background colour or checklist sign on it? (for example like on the left side, I could see Zahra's folder checked properly)

Thank you. I apologize for my English.

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I don't know what I'm infected with or how to fix it. Sometimes my cursor disappears and I have to turn off the computer - it won't shut down normally. At other times, my browser disappears. Once it happened when I clicked on the back button and it always happens when I try to go to ebay.com. Thanks for any help.

A:Browser Disappears Or Cursor Disappears

"Welcome to BC caiton"Have you performed any anti-spyware & anti-virus scans? If not I recommend you do the following:Download and scan with Ad-Aware SE 1.06.If you already have Ad-Aware SE, please setup & configure as shown here.Download and scan with Spybot S&D 1.4.Setup & Configure as shown here.[DO NOT choose the option to install TeaTimer]Windows 2000 and XP users ONLY: Download and scan with Ewido Anti-Malware 3.5.Ewido Install and Scan InstructionsThen please perform these online Virus scans:[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component]Trend Micro Housecall ScanPanda ActiveScan

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Hi! I'm seriously panicking and would appreciate any kind of help, please.
I have a XPS 13 9350 Core i5 laptop, the non-touch. When i try to turn it on, press the power button, the keys and buttons will light up but the screen is just blank, but i can move the cursor.I tried the Fn + power button, F2 + power button, Alt + cntrl+ delete even and nothing.It's a no video problem, i'm guessing. The screen brightness button works and the F8, I don't know if that helps but I'm seriously lost and I'm panicking because for me this is an expensive laptop and if my Parent finds out. Just had it this January so yeah, please help me. 

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Touch screen shows bubble and cursor cannot move easily, can any HP person help me to solve this touch screen issue please 

A:Touch screen shows bubble and cursor cannot move easily

Hi there @Amir_Ullah,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the screen. I will be glad to help you. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Please send above information and I will do all I can to help.

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sorry if this is a bit outdated, so far I haven't found neither a solution, neither a reason. I take back to live an old Lenovo Helix (1st generation), reinstall W10, drivers and so on, just to discover touch is not responding (pencil works ok without a problem). Last time I used was great, like a year and half ago, I thought to be a great piece of hardware for my children to start scratch and similar.Go to Bios and neither was there touch working, so I start using it for some software testing (I am a programmer, no touch but afterall all SO freshly installed). Then, couple of days later, after several hours, I notice touch was back, GREAT, restart and still working, SLEEP, wake up later, no touch any longer, OFF and ON several times, no luck... Next day, touch works again, until it stopped working. And like this has been no-pattern on the last couple of weeks. no matter if I plug, or unplug, (power or keyboard) if I restart, if I move softly of hard, if I take OUT/IN the pencil... if it works, it works, if it do not work, do not work...  erratic, without pattern as said, I not sure what I am looking for really, if a solution, or understand what can be the reason. I am sure it is a HW thing with the screen or wire, or soemthing, because, as it works, it also does in BIOS, and no drivers changes have take place between working and non working periods. I have swith screen with anothe one (same model), and allocate the problem to the "Glass par... Read more

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Hi, please i need help.
i just installed some updates on my windows 7 Dell Laptop, which the updates includes: Microsoft Essential and i updated my vlc. later on i did restart and after welcome screen i just saw my laptop black out with mouse cursor. i thought it will just be for
some minutes or maybe due to some changes i just did. but it was all like that for more than 30 mins. it was so really frustrating, i wanted to browse to do some work i couldn't do anything again i have to stay awake for two hours shutting the laptop down
and booting again still  the same thing.
after on i tried to boot in safe mode, which was successful but i realized that some of my softwares would not open, i shutdown again to boot to normal windows thinking maybe is because i boot in safe mode. it was so worst in normal windows. still on black
screen but it didnt last long for 15 mins and the desktop background came up. i was happy  but still my softwares like browser, corel and some other apps will not open, i decided to uninstall the vlc again, but showing me you dont have sufficient permission
to access the application please contact your computer administrator. i was just helpless.
the screen task bar atimes turned to white if i restart the windows or shut it down and put it on again. but windows media player works perfectly i can watch film and i can scan with the Microsoft Essential. i checked the settings to see maybe is the Microsoft
Essential i downloaded that deni... Read more

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Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off.

I turned it back on and now it doesn't get to the login screen anymore. It just displays a black screen with a movable mouse cursor although I can't really click anything or even press any keys on the keyboard.

I tried loading into the recovery environment but it only gives me the option to restore my hard drive to factory settings, which I don't want since I have lots of important files in it.

I've searched around the forums but I can't find a problem that is EXACTLY like mine.

By the way, my pc is on a dual boot mode with an Ubuntu 11.10 and that is how I'm able to access this forum right now. The dual boot was set-up by the employee that I replaced so I have no idea how this is set-up.
Any help would be appreciated!

A:Black screen with movable mouse cursor before login screen appears

Firstly, boot into the Linux operating system, and then create a backup of all important files and data.

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The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

A:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

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I have a windows 7 touch screen laptop which I am using along with an extended desktop on a secondary monitor. Is there any way I can lock the mouse/pointer onto the secondary monitor but still use the touch screen facility on the laptop itself?

thanks in advance for any help provided.


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Alright, everytime i move my mouse cursor to the right side of the screen it goes off it and i have to move it back and sometimes i loose it. This also happens with any kind of window i have up. I can move it off the screen, but it only does it on the right side of the screen. Can anyone help?

A:Mouse cursor goes off screen

Do you have your screen adjusted right? It's possible to set a monitor so the image is too big to fit on the screen, and if so, this would let the mouse "dissapear" off the edge(s). Also, do you have a second monitor connected, if your computer detects two displays it could set the image to "horizontal span," which would make one image from two monitors, letting the mouse move between them.

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When I boot up my laptop it goes to a black screen with a cursor and that's it. I tried this solution from a couple years ago: http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-G72-b66US-Notebook-PC-Dosn-t-Boot-into-Wind... and it's not working.   

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I was reading through your website and found the forum on a black screen with only a cursor available. My laptop has the same problem right now. That froum is now closed... I  ran the program frst64 on my laptop. I have attached the results below and was wondering if you could help me out. I am not sure how to fix it... Thanks a million!Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-12-2013 01Ran by SYSTEM on MININT-B97FD6R on 13-12-2013 17:51:27Running from H:\Windows 7 Professional Service Pack 1 (X64) OS Language: English(US)Internet Explorer Version 10Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [HPPowerAssistant] - C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe [1691192 2010-06-18] (Hewlett-Packard Company)HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2174760 2010-06-03] (Synaptics Incorporated)HKLM\...\Run: [HPWirelessAssistant] - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe [363064 2010-04-05] (Hewlett-Packard)HKLM\...\Run: [BTMTrayAgent] - rundll32.exe "C:\Program Files\Motorola\Bluetooth\btmshell.dll",TrayAppHKLM\...\Run: [SysTrayApp] - C:\Program Files\IDT\WDM\sttray64.exe [487424 2010-03-17] (IDT, Inc.)HKLM\...\Run: [HotKeysCmds] - C:\windows\system32\hkcmd.... Read more

A:Black screen with only a mouse cursor

Does anyone have any advice? Please....

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I've got a Dell Inspiron 15 3000 series laptop I'm helping a friend try and fix.
I believe it has Windows 8 Pro.
After powering up past the bios screen and the "starting windows" screen, it is just a black screen showing the mouse cursor, which moves around without issue. It does the exact same thing in safe mode.
I've tried loading last good configuration, the dell diagnostics, the Kaspersky rescue disc, and reseating the ram.
Not sure where to go from here.

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I have hp ENVY 23, with win 8, i5, 8GB, when I start the computer I see the hp sign then the turning circle of windows turns for a while, then the screen becomes black with the sound of windows start, I can move and see the mouse cursor, but nothing else,
the screen is black, I tried when I press start to press repeatedly ESC, F8,F9,F10,F11 to enter the boot mode but I only had a screen says that window detected stuck key for few seconds then it continues to windows start with black screen, I tried also to
disconnect the electricity, press start button for 15 seconds, nothing changed, any idea how to regain control of the computer.

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Hi, i ve noticed something weird with my mouse cursor, its happened on both my old CRT monitor and my new LCD monitor.

on the left side of the screen, my mouse cursor can go completely off the viewable screen, and if pushed all the way to the right, part of the cursor can be seen on the left edge of the viewable screen.

could this be a video driver problem?

I have an NVIDIA geforce4 integrated GPU, and im also trying to find a 2004 driver update for that, please help me if anybody can!

A:mouse cursor able to move of the screen, why?

Your problem seems to be that you have activated the multiple monitor feature, but there's no second monitor connected. To try this, open a program (the calculator wil be fine) and then try to move the window off the screen completely. If you can do this, then you have the multiple monitor feature on.

To disable this, rigth click a free space in the desktop, and click on properties. Go to the Configuration tab, and you'll see two monitors. Select the left one, right click it and disable it. Press Ok, and all the problems gone.

You can find all the nVidia drivers in www.nvidia.com

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I've seen a lot of posts on the internet about a black screen after a reboot. My problem is similar but it happens after I lock windows (Win->L). I get a black screen and can see/move the mouse cursor around but cannot ever get the login screen again. Crtl-Alt-Delete does nothing. I end up having to do a hard reboot. I'm running Vista Ultimate 64 on an ASUS p6t board. I've checked the event logs and there is nothing before the hard reboot. Any ideas?

A:Black screen with mouse cursor, can't log in

Originally Posted by DigitalMan

I've seen a lot of posts on the internet about a black screen after a reboot. My problem is similar but it happens after I lock windows (Win->L). I get a black screen and can see/move the mouse cursor around but cannot ever get the login screen again. Crtl-Alt-Delete does nothing. I end up having to do a hard reboot. I'm running Vista Ultimate 64 on an ASUS p6t board. I've checked the event logs and there is nothing before the hard reboot. Any ideas?

This will happen if your partition table got corrupted. U would try these methods.

Boot from your vista cd and select repair my computer>startup repair. If still unsolved, Boot from your vista dvd repair my computer>select command prompt and type these commands,

bootrec /fixmbr
bootrec /RebuildBcd

Let me know the result....

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Hi guys. I hope you can help. I have windows xp sp3. When my pc boots it only shows a black screen with a mouse cursor that I can move. ctrl alt delete doesnt work. Neither did system restore. I can boot into windows safe mode. Ive run super malware removal, it found 8 files but didnt fix the issue. The files they found were definitely not infected but thats another story.
Suggestions ?

A:Mouse cursor and black screen

Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503

Dells and Fixmbr Command - http://en.community.dell.com/support-forums/software-os/f/3524/p/19304465/19589396.aspx


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Someone told me that I could have picked up some malware. How can I get rid of it?

Does anyone have any idea why the pointer to my mouse falls off the screen.
I was online and sent an e-mail and then the mouse cursor fell off the left side of the screen and will not come back.
I've connected three different mouses/mice. One to the standard mouse port, didn't work.
One to the usb port, cordless, doesn't work.
One to the usb port, trackball, doesn't work. You can fling the trackball and make the cursor fly up onto the screen and it falls nearly as fast down to the bottom left and disappears.
I've run spybot search and destroy and removed all problems found.
My Norton Antivirus is expired but I can't download the new one because I can't navigate their site.
I've tried to install a disc copy and the installation stops and says that a newer version is installed and needs to be removed before I can install the 2007 version and try to run a Norton virus scan.
I've re-installed the Logitech mouse software. Nothing has worked.
Has anyone heard of this and know how to fix it?

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I was instructed by someone over in the forums to post your hijack logs to post my problem here:

For some reason, my mouse cursor after a few minutes of use will freeze up on my screen. The icon will not move, however, if I were to pull the mouse down and to the left and click, the start menu would pop up. I hope I'm explaining clear enough the situation. The actual image of the cursor itslef does not move, however, I can still move and use the mouse, but I cannot see where I am moving it to, I just have to guess where it is on the screen and click becuase the mouse cursor image is frozen. While the cursor is frozen in its one position, the icon changes in accordance to where the real arrow is on the screen (text cursor over a text input area, finger pointer when I'm over a link, etc.).

In safe mode however, I do not seem to experience this problem. I've run every possible anti virus and adware programs possible, and cleaned up my hijack entry to the extreme. I've also tried a different mouse but I still experience the same problem. I had a feeling from the start it was some software/device issue because the mouse works, but I just can't see what I'm doing, and this happens on any mouse used on my PC. I've also reinstalled the driver to make sure that wasn't it, but nothing helped.

If anyone has any suggestions on what to do, please let me know. Thanks.

A:Mouse Cursor Freezes On Screen

I've had the same problem since yesterday !
Coincidence or new threat ?
I doubt it could be a threat as I'm well protected.
Recently I'm experiencing a highly low performance of my computer and I'm looking into it. One of the problem seemed to be the connect software from Sony for the new NW-a3000 mp3 jukebox, seemed to be installed twice (thank to an update ?).
As a test I'm monitoring the speed of unpacking RAR archives. Before I was around 4000 kb/s in the good moments. And then it went to 400 kb/s !!
After uninstalling the connect software I was more like around 1100 kb/s ...

I'm still not sure about that but now I saw that some of my partition are highly (>50%) fragmented, especialy my download partition. I'm then running diskeeper to clean a little.

One possible cause of the cursor problem I would see is that when I run uTorrent for example (bittorrent download) with 5 or 6 big files downloading I have a slow mouse cursor. Could be that at some point It get lot.

I'm also suspecting a software I'm using : YourUninstaller. It looks after an unistall all possible left regsitry keys, and there are often a lot found. I'm almost sure that 99% of them should be removed, but what if an important registry key is removed and I'm not careful enough ... I'm always suspecting that software to maybe cause problems on my computer.

If all my investigation doesn't give any result I'll install a fre... Read more

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