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Solved: Inconsistent Speed Tests + Packet loss HELP

Q: Solved: Inconsistent Speed Tests + Packet loss HELP

Ok so I have Time Warner Cable in PA. I pay for 30/5 down up speed. I have an ARRIS DG860 Modem but have also used the Motorola SBG6580 and have had the same internet problems. I run a direct connection to my modem (wireless disabled) with my xbox and my computer modem connected my ISP Modem. For the past month my online gaming has been lagging and my internet has had terrible and inconsistent speed tests. If I restart my modem and run a speed test I get my full optimal speeds but that lasts for about 5 minutes and then it significantly drops and when I say drops I mean it will drop from like 30 down to about 3 down and it will keep going up and down when I test again from like 14 down to 7 down back to 3 down and so on and so fourth. My upload speed is always consistent but not my download. For the record my ping is about 47-50ms. Something is definitely up with my internet though and I am trying to avoid having a tech come down here to fix it but I will if I have to. When I run a trace route here are my results.

Tracing route to www.google.com []
over a maximum of 30 hops:

1 547 ms 1 ms 1 ms
2 35 ms 29 ms 27 ms cpe-24-93-192-1.neo.res.rr.com []
3 10 ms 8 ms 9 ms gig3-11.mlckpa1-swt402.neo.rr.com [
4 11 ms 10 ms 10 ms tge1-1.hbckpa1-swt401.neo.rr.com []

5 9 ms 10 ms 8 ms tge1-2.hbckpa1-swt402.neo.rr.com []

6 14 ms 16 ms 13 ms tge1-1.mcdnoh1-swt402.neo.rr.com []

7 14 ms 15 ms 14 ms tge1-8.mcdnoh1-swt401.neo.rr.com [
8 15 ms 13 ms 13 ms tge1-7.kentoh1-swt401.neo.rr.com [
9 16 ms 23 ms 23 ms tge0-9-0-2.pltsohae-ccr03.midwest.rr.com [24.164
10 20 ms 23 ms 20 ms network-065-029-001-028.midwest.rr.com [65.29.1.
11 30 ms 33 ms 30 ms ae-9-0.cr0.chi30.tbone.rr.com []
12 32 ms 30 ms 31 ms ae-0-0.cr0.chi10.tbone.rr.com []
13 28 ms 30 ms 30 ms ae4.pr1.chi10.tbone.rr.com []
14 73 ms 81 ms *
15 29 ms 28 ms 30 ms
16 41 ms 31 ms 29 ms
17 43 ms 42 ms 42 ms
18 52 ms 51 ms 51 ms
19 52 ms 54 ms 54 ms
20 54 ms 54 ms 53 ms
21 53 ms 52 ms 52 ms den03s06-in-f20.1e100.net []

Trace complete.

Now obviously this is very jumpy but what I notice the most is the 547ms to my local ip? It's very odd. Ans when I run a ping test on pingtest.net I have 3% packet loss. I feel like I have tried everything and I am getting no where so I need some serious help. PLEASE SOMEBODY! Also I should note that I am running a very long coaxial cable that runs from my room (2nd floor) through my wall, through my siding, down my siding, underground, and finally to our telephone pole in my backyard, probably 50 yards away from my modem I would say. Something about that can't be good as well. I just dont know where to start here.

The thing I use my internet for the most is my xbox and that was what really is the most annoying thing because I am paying a lot of $ for these speeds and my connection will drop out of no where and I will start lagging after like the first game I play. Even if I am hosting a game it is lagging for me. Weird. HELP!!

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A: Solved: Inconsistent Speed Tests + Packet loss HELP

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So recently my internet is experiencing some packet loss which is making my gaming unbearable. I just moved into my new place in December and have loved my internet so far, I had a ton of packet loss issues in my old town and moving to this new town with a new provider seemed to fix the problems until now. The speeds are slower here (15 dl and 4upload) but very steady, until the last few days. In games like league of legends I will be hitting creeps or whatever and then it's like the game is paused for 2-4 seconds and then sped up all of the sudden and im dead... Here are some ping results, the first is a small sample showing the loss while in a game, the second is a 9 hour session. I have power cycled the router and modem and it didn't help.

Ping statistics for
Packets: Sent = 76, Received = 74, Lost = 2 (2% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 53ms, Average = 26ms

Ping statistics for
Packets: Sent = 36496, Received = 36420, Lost = 76 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 3870ms, Average = 23ms

A:Packet loss and speed variance

Is their anything else I can do on my end to see if it's something I have that's faulty or something?

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Hello, I just recently (last week) built a computer. I am currently using a year(ish) old Belkin N150 wireless adapter, as my motherboard does not have built in wifi. My download speed is significantly slower than my girlfriend's laptop, and sometimes ping tests show up to 75%-100% packet loss (it's kind of off and on, seemingly random). I've tried fixing the issue on my own to no avail. I'm really far away from the router, but I don't think it's an issue because it consistently says I have 3-5 bars. My next step is to purchase a new adapter (this one seems pretty cheap). It may also be an issue with an "network icontrol" feature on my motherboard. I'm gonna go through this thread and throw all the information from ipconfig and ping tests in here. I would really appreciate any help at all, I'm not very good with networking... at all ;.; thank you!!

Edit: Router serial number is 10a10c6b230553 and the modem s/n is 214775451

Windows IP Configuration

Host Name . . . . . . . . . . . . : Reina
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : neo.rr.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : neo.rr.com
Description . . . . . . . . . . . : Belkin USB Wire... Read more

A:Internet speed/packet loss issue

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I came here to ask help on a problem that i tried to solve on my own but couldnt.
A few weeks ago my processor speed went down from 2.0 ghz to 1.2 ghz, i have been experiencing computer spikes( the computer goes from 100% usage to 0% sometimes without me running anything) and to worst it all since yesterday i been facing very high packet loss of my internet.Oh one more thing yesterdy i also realized i cant acess C:\Documents and Settings\WindowsXP anymore, it denies my acess.
Here is what i tried to do to fix that:
Processor speed:
Tried to update my drivers
had no idea what to do
High packet loss:
Used CCleaner to clear all temporary internet files, cleared registry errors, in-depth analisys of my sistem using nod32 full version(he found a virus but even after removing none of my problems were fixed)
Removed a few programs that i beleived might been in conflict
Scanned for spywares and malwares using updated spybot
Windows denied acess:
No idea what to do.
That about covers all my problems, please help me!

A:Processor speed reduced by half, sudden high packet loss

Scanned for spywares and malwares using updated spybotWindows denied acess:If spybot won't run then this but make sure teatimer is permanently disabled till we get to the bottom of thisWe need to disable Spybot S&D's "TeaTimer"TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.If prompted with a legal dialog, accept the warning.Click and then on "Advanced Mode"
You may be presented with a warning dialog. If so, press Click on Click on Uncheck this checkbox:
Close/Exit Spybot Search and DestroyPlease download ATF Cleaner by Atribune & save it to your desktop.Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox browser click Firefox at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser click Opera at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the p... Read more

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So I've been using a wireless network, which was working fine for a while and all of the sudden today I tried to play an online game on my xbox and it kept freezing and lagging horribly. But my signal indicator appears to be strong. I found a site called ping test and now I see that I have an 88% packet loss!

I have no idea what would cause this but I suspect roadrunner, as the service appears to have declined lately, but I thought I would check to see if there is a solution. I tried switching the channel on my router, but that hasn't helped. The only thing I can think of to do next is to test the connection directly from the cable modem, and make sure it is not the router.

The reason I suspect the cable is it has gone completely out a few weeks ago, took them all day to fix it, and the week before that there were connection issues. Also the TV was pixelated frequently, like it wasn't receiving good bandwidth. Time Warner used to be good, but I think the service is declining.

Is a way to test the router?

A:Solved: 88% packet loss!

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Good day to all. I am using AT&T(sbcglobal) dsl. My plan is for the speed of 1mb and under. Now, I realize I am not going to get 1mb, the speed will be under. But the tests I am running are showing speeds around or under 1/4 of a mb. All these tests were run one right after another, at 5 different times of the day, from 8am to 11pm for 3 consecutive days. I have 2 computers running XP that I ran the tests on, and there are no problems with either computer, other than the internet speed. Here are the results.

Speedtest.net: download: 0.24mbps / upload: 0.32mbps

Speakeasy.net: download: 0.24mbps / upload: 0.32mbps

McAfee Internet connection speedometer: 200kbps

CNet Bandwidth Meter: line speed 224kbps

Now, when I run my ISPs speed test AT&T Speedtest, the test shows my speed is: download: 1.58mbps / upload: 0.31mbps. I don`t understand the large difference in speeds I am getting from independent speed tests, and the speedtest from my ISP. Now if I am to believe my ISPs speedtest, they are going to try to tell me I am receiving more download speed than I am paying for. I find that very hard to believe.

Since this is the first time I have looked into this, I am kind of in the dark about how much speed is expected exactly, but 0.24 seems on the low side to me. I know I will have to contact my ISP to look indepth into this problem, and that is why I came here first. I don`t want to sound like a complete idiot when I contact them. Hopefully someone can look at my speed... Read more

A:Solved: My internet speed, and the various speed tests

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okt so i moved recently and before i moved i had a perferct score and now i have this
which would be more likely the cause modem or isp? it is the same isp that i had before i moved

A:Solved: Packet loss from modem help

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Hi all

This is my first post , and i'm resorting to this because I have NO idea whats causing this problem.

I live in Saudi Arabia and my ISP is STC (Saudi Telecom Company).

I have a DSL connection to my home which has been acting up for the past month. THis connection is shared by about 10 PCs using 2 additional switches. The internet is VERY slow. Pages either dont load or have to be refreshed. sometimes half a page will load and then just stop . downloads are either very slow or stop halfway. same with uploads.

My ISP claims everything should be working fine and that there is no noise on my line and that my line is stable. I've tried everything , from replacing ALL cabling (from router to wall , i.e phone line to splitter ) to replacing the LAN cables too. Here is the winMTR output with host google.com which should explain my predicament.

Here are the details on my DSL line :

Please guys im desperate. Any help would be much appreciated.


A:Solved: Unexplainable Packet Loss

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I am running Windows XP with SP2 and have all the critical updates issued up till a week ago installed. I have broadband internet service via cable through Adelphia; just the one computer connected with a cable modem. I update and run Spybot S&D, and Ad-aware every week on a Friday evening. Everything has been fine until last Friday.

After returning home from work, a Windows message bubble was reporting that there was limited connectivity. I found I was unable to access the internet; IE opened, found the web site and reported that it was opening the web page but nothing appeared. Suspecting hijackers, I ran bot Spybot and Adaware but nothing showed up except for some tracking cookies and a couple of Wild Tangent listings. What I did noticed though, was that the 'Link' light on the modem box was blinking uniformly and so rapidly as to be almost constantly on, so I rebooted both it and the PC. No improvement.
Nothing unusual showed up in processes, and the system was reporting that the ethernet card was working normally.
I called Adelphia and we went through the following; clearing cache, temporary internet files and history, resetting the IP configuration and pinging various websites. Ping response was very erratic; pinging cnn.com returned two timed outs and two return times in the 72ms range. Pinging cnn again returned 4 timed outs. Trying this with 4 or 5 different web sites had the same kind of response-some time outs, some replies within normal speeds, pac... Read more

A:Solved: Random and extensive packet loss. Help!

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For about a week now I have been experiencing a lag spike at one minute intervals at lasts about 2-4 seconds and spikes as high as 1500ms ping and as low as 900ms. It really only affects real time PC games like League of Legends.

Location: Orono, ME. 04473. In a house with multiple apartments. TWC the only real provider in the area.
Provider: Timewarner Cable, just internet, Extreme Package 30↓ 5↑
Router/Modem: Netgear C3700 Cable Modem Router
Connection: Amped Wireless PCI20E High Power AC1200 Wi-Fi PCI-E Adapter
Event Logs:
1970-1-1, 00:00:29.0 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=e8:fc:af:a6:78:ce;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
1970-1-1, 00:00:32.0 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=e8:fc:af:a6:78:ce;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
2015-5-30, 13:32:57.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=e8:fc:af:a6:78:ce;CMTS-MAC=00:14:f1:e8:48:9f;CM-QOS=1.1;CM-VER=3.0;
1970-1-1, 00:00:30.0 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=e8:fc:af:a6:78:ce;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
1970-1-1, 00:00:37.0 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=e8:fc:af:a6:78:ce;CMTS-MAC=00:14:f1:e8:48:9f;CM-QOS=1.0;CM... Read more

A:Solved: Packet Loss / Choke Timewarner

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One of my PC has become very slow. I checked for malware and it was cleaned recently.
The systems is very slow and I checked with comcast they are saying there is no issue from their side. I am getting 1Mbps download and 1 Mbps upload when I did the speedtest.
What could be the problem ?
Can someone help me ?

A:Solved: Speed Tests

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Okay, I recently reclaimed an old computer to use as the kids' homework computer. Installed XP Pro from scratch, got all of the drivers and all system updates (using a WAN modem I had). Hooked it up with an ethernet cable to my switch, which in turn goes thru an Airport modem acting as the DNS server, and thence to the cable modem.

All computers on the network run very well. Except this one.

I can sometimes get Google, but almost no other site. The connection is being assigned a valid IP address. When I connect a laptop to the same cable, it works fine.

So, I've eliminated (I think) switch, router, and cable as the roots of the problem.

I could have the TCP/IP misconfigured somehow, but then I think I wouldn't get this:

when I ping another computer on the network, or the DNS server, or www.google.com, I get about the same result: sometimes all four tests come thru, but normally 1, 2, or 3 fail. Sometimes all four fail.

I suspect this means that I have some hardware issue, rather than a configuration issue. I've opened the box and the cables appear seated. I used compressed air to clean the dust from the ethernet port.

So I'm kind of out of ideas and found this site...hoping someone can tell me something new!!!!



A:Solved: connection issue: and Intermittent packet loss on ping

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Hi:I know the answer to this will be simple,but I'll ask it anyway.
I have a desktop running xp sp2 using cox cable internet.I am very happy with the performance.
Just for info,I ran a speed test using Speakeasy and the result was about 12 mbps download.
Taking Johnwills advice from another thread,I did the same test using DSL reports.The result was 16mbps download.Both test sites are in LA.
I am just curious as to the difference and which one is closer to the true download speed.
Thanks for any info you can suggest.

A:Solved: Speed tests with different results

Hi guys:Well my download speed has been up and down like a toilet seat for the past week.Today both speed tests show download at 12mbps.When it slows,it is around 7-8 mbps,which is still ok but is noticeable to me.
I have sent an email to my ISP(Cox) asking if they have had problems in our area.
But my question now is,and I know I am probably being paranoid,but I am just wondering if someone could be stealing my bandwidth.I am using WPA encryption.Is there a simple way that I could check it when my speed is down.I am using a Linksys wrt54g.
Any suggestions would be appreciated

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I've been having this problem where I'm losing a very high percentage of my packets (40-92%), when I'm running in Window 7 64 bit. However, when I use the Asus Express Gate (which I understand is based on SplashTop which runs in Linux), I get 0% packet loss.

This problem only seems to happen on this connection. I have used the computer extensively on other connections with 0% loss.

I am not a computer expert, so I apologize if I dont know the right term to use. If it is not clear, post something, and I will clarify asap.

Determined packet loss using pingtest.net and using the cmd window to ping google.com.

Attempted fixes:

*updated LAN drivers

*restarted modem

*Disabled Firewall and Antivirus

*Had my ISP reset the connection from their end

*reset hardware (take battery out, unplug, then hold power button down for 45 sec)

*A service technician from my ISP came out and could find nothing wrong with the connection. The signal strength was good.

I havent reloaded the operating system yet. I'm told it is unlikely to solve the problem since it has been happening since i got the computer. I would like to avoid this if possible lol.

Thanks for any input you have. I'm willing to try anything if it might help.

A:Solved: High (60%+) packet loss in Windows 7, but not in Express Gate (Linux based)

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Using a 3 week old Win 8 Lenovo laptop at work. Usually connect to internet via DSL 'guest' network at work (i.e. no network security passes etc. required) and via wireless at home. No issues until yesterday at work, when certain websites wouldn't load. Since connectivity issues are not uncommon at work, I didn't think anything of it.

Today, I managed to load 2 websites that I use every day for work, but no others. After 10AM no websites would load at all, not using Google Chrome or IE. Disabled and enabled network connection; no change. Attempted to use 'guest' wireless access; no difference. Network Status reported 100Mbps but when I pinged CNN, all 4 attempts timed out for 100% packet loss.

So I waited till I got home in case the work connection was just having some kind of issue (although I wouldn't know what). Restarted the laptop, and it recognized and connected to my home wireless network with no problem. But still no website will load using either web browser. Packet loss is similarly 100% to any website, but there is no packet loss when I ping the Gateway. I run BitDefender, and disabled it just in case some setting had gone awry, but there is no change.

All other computers at my house are working without issue - 2 towers, 1 private laptop and a second laptop issued by my employer and used daily on their secured network.

Since 95% or my work is web-based this is a serious issue for me. Does anyone have any thoughts?

Thank you ... Read more

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Does any one know a tool which is able to measure bandwidth, connection loss time, number of packet loss, switching time of a wireless network


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We recently got SBC DSL and a router shared between two computers. All of the online speed tests that I have run said my download rate was around 315 kbpsand the 2Wire site for my router site also returned a download connection of 384 kbs, but web browsing and downloads max out at 40 kbs. How do I get my browser up to speed? I am using XP and firefox.

A:High Speed tests but low connection speed

315 Kbps kilo bits per second = 39.4 KBps kilobytes per second.

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I was talking about my packet loss to a guy who plays css with me, but thats not the point. i get lag spikes all the time they last about 5 seconds. and its packet loss. i was told that windows xp service pack 2 along with wireless is the problem. He told me there was a patch for it . and i couldnt find it on microsoft. can i get some help. he also told me to put my router to short purmable or w/e . to send out less packets, so the packets dont go out like crazy. can some1 help me ? thx.

A:packet loss


i'm trying to find the proper hotfix


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I ran pingtest.net on both my desktop PC and laptop and I'm getting over 50% packet loss; although there are no symptoms of packet loss. The webpages load just fine. I sometimes get disconnected from online games. I called my ISP about it and they checked all the lines and modem and said there were no problems. Could my network card be dying out on me or something?

A:Packet Loss

Hello ecko

In relation to your problem, can you describe your network layout, i.e. how many computers are connected, how many routers, anf firewalls etc.

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Hey guys first post and hopefully only but I'm having troubles with my Computer and Packet loss, I'm in a house with 3/4 computers, none of the others have any problems (and yet the computer I run has the best spec!).

I'm running Windows 7 64bit and I've tried speedtest.net which gives me a ping of 1000+ also run pingtest.net which funnily enough gave me no packet loss but 500+ ping, I try to run CS:S (Counter strike) and I have a continual packet loss of 60/70. My computer is hardwired to the router (Netgear DG834G) but I also have a wireless card installed and I have the same problem when I use that.

I have pinged my router through cmd I get zero packet loss, no ping. I pinged yahoo.com and get these results:

Pinging yahoo.com [] with 32 bytes of data:
Reply from bytes=32 time=139ms TTL=53
Reply from bytes=32 time=289ms TTL=53
Reply from bytes=32 time=220ms TTL=53
Reply from bytes=32 time=268ms TTL=53

Ping statistics for
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 139ms, Maximum = 289ms, Average = 229ms

With both wired and wireless connections I have set up a static IP to my router with port forwarding.

I have also tried everything with my Antivirus (NOD32) and Firewall (Comodo) disabled, but still to no avail.

I also tried what I read in another thread to run a speed test when my pc is in safe... Read more

A:Packet Loss

I have also noticed when I check "ipconfig /all" that my node type is peer-peer, could this be causing some problems?

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I am very happy to find this forum and hopefully you can help me.
My question is pretty easy (at least I think). So I've been getting packet loss. I found out where it occurs. My question is, is that is this my ISP's fault or could this be caused by like a bad switch in the building? The reason why I ask that is because the IP starts with 192.168 and I'm guessing that could be the part of the LAN in the building? I'm not sure (I'm semi noob at this ). I just want to know if my ISP can fix this easily or if this is something more complex.
Thank you!






A:Packet loss

hmmm weird

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Websites are loading extremly slow and sometimes go to "page not found". Cox tested the connection from their offices and said I was getting too much packet loss. They said if the problem was inside the house (bad modem, whatever) I'd have to pay $59 for the service guy coming out. I've rebooted the modem and router and made sure the pc's were clean in case some trojan was causing the connection problem. Every speed test I do hangs on the "uploading" part. I'm just trying to get an idea from experts if there's anything I can do to make sure the problem isn't my hardware. Only other thing strange I notice is that both my "receive" and "send" data lights on the modem are almost always solid now. They usually blink more. It's like I have a steady stream of data going in and out where I didn't before. I don't have an extra modem unfortunately to make sure that's not it but would a faulty modem cause packet loss with cox or would it just die all at once?

A:Packet loss - is it me or cox?

Connect directly to the modem with one computer and run the following tests.
Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.

Here's also the Line Quality Tests FAQ to help you understand the results. This will answer some questions about the line quality display.

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Hello, im hoping someone can shed some light on this, ive already tried a few things but to no avail.

Last weekend i registered some jitter on our internet connection, i thought it was just the ISP messing around so i waited 2 days but, the problem was still there so i called them, they reset the router completely but it didnt change anything. They also said everything looked fine on their end.

Now we have two stationary computers running on the connection, i told my brother to check the packet loss on his end, and he had none, i had him check multiple times that same day and i thought i would just format my pc incase of any viruses that might've caused some interference. I still have the same Packet loss after a complete format of my pc.

We, my brother and I, both have our internet cables go into a switch which then enters the router, i tried to switch my cable into another port on the "switch" and it didnt change a thing either.

Now, what do i do? if i have packet loss and my brother dosent, one would expect the fault to lie with me, but since i format my pc it would have to be hardware outside the pc? would it be my internet cable that just randomly "broke" ?

PS. Ive had the same ISP for a good while now and havent had any issues what so ever, the packet loss on my end just happend at random and decided to stay.

Any help would be greatly appriciated, this is annoying me to no end.

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I had dsl earlier this year and switched to Cable yet still seem to have a problem playing one and only one online game. So, two things, a pathping gives me these results any time of day or night:
2 10ms 0/ 100 = 0% 0/ 100 = 0% xx.xx.xx.xx

0/ 100 = 0% |

3 8ms 0/ 100 = 0% 0/ 100 = 0%

0/ 100 = 0% |

4 8ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |

5 10ms 0/ 100 = 0% 0/ 100 = 0%

0/ 100 = 0% |

6 9ms 0/ 100 = 0% 0/ 100 = 0%

0/ 100 = 0% |

7 10ms 0/ 100 = 0% 0/ 100 = 0% te-8-4-ur01.kodak.tn.knox.comcast.net []

0/ 100 = 0% |

8 11ms 0/ 100 = 0% 0/ 100 = 0% te-6-3-ar01.sharpsridge.tn.knox.comcast.net []

0/ 100 = 0% |

9 19ms 0/ 100 = 0% 0/ 100 = 0%

0/ 100 = 0% |

10 --- 100/ 100 =100% 100/ 100 =100% tbr2.attga.ip.att.net []

0/ 100 = 0% |

11 --- 100/ 100 =100% 100/ 100 =100% tbr1.dlstx.ip.att.net []

0/ 100 = 0% |

12 --- 100/ 100 =100% 100/ 100 =100% tbr2.dlstx.ip.att.net []

0/ 100 = 0% |

13 --- 100/ 100 =100% 100/ 100 =100% tbr2.phmaz.ip.att.net []

0/ 100 = 0% |

14 --- 100/ 100 =100% 100/ 100 =100% tbr1.phmaz.ip.att.net []

0/ 100 = 0% |

15 --- 100/ 100 =100% 100/ 100 =100% gbr1.sd2ca.ip.att.net []

0/ 100 = 0% |

16 --- 100/ 100 =100% 100/ 100 =100% gar1.sd2ca.ip.att.net []

0/ 100 = 0% |

17 --- 100/ 100 =100% 100/ 100 =100%

0/ 100 = 0% |

18 64ms 0/ 100 = 0% 0/ ... Read more

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I've had some issues with video streaming being poor, not always, but quite often. Browser loading can also sometimes be less than stella.

After doing a series of checks on pingtest.net I discovered there was some amount of packet loss, ranging from 1% - 4% dependng on where I pinged, and perhaps when. I really have no idea where to start with identifying the cause.

Could anybody point me in the right direction?

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Hello All,

I am running a Home Cable 15M Down 1M up ISP. I also have a linksys WRT150N.

My network has Cat 6e cable, 2 computers and 1 laptop.

My issue is when i VPN to work i get slow connections and 20 to 60% packet loss. When i disable the VPN the ping test is fine.

my laptop is through my work and is rinning 2G Ram, Cisco VPN Clinet they i cant configure.

I have changed the MTU setting on all PC's to 1430 as well as the router and it does not seam to help any. If i use the laptop direct or wireless or even with no router the Packet loss is still present when i am VPN'd

any ideas on what i can do, or try?

A:Packet Loss when i VPN

Maybe the VPN links are saturated? Or there is a bug VPN server's firmware? Or maybe one on your router? Or maybe your firewall is interfering?

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I am running Windows 7. I work from home and one of the systems is very sensitive to packet loss. My internet provider is cable and we average a packet lose from 50% to 80% on one of their hops. They have been trying for months to remedy the situation but is is not better. Is there anything I can do from my end to improve it?

A:Packet Loss

If you're getting that kind of packet loss, I can't imagine what you can do.

Let's take a look.
Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.

Here's also the Line Quality Tests FAQ to help you understand the results. This will answer some questions about the line quality display.

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For a long time now i have noticed a big difference between the advertised speed of my internet (10mbps) and the actual speed of 1mbps, i know it is advertised as 'Up To 10mbps' but i don't think it should be that low. So i looked around and found pingtest.net who gave me this report:
(says 71% but it is consistently 88%)

and speedtest.net who gave me this report:

This confused me however because this gives me almost 10mbps, even though all downloads i try give 1mbps, this may be because it is not taking into account packet loss?

Here is some more information about my issue:
Make and models:
ISP: Telewest Broadband (Virgin Media)
Modem: CISCO EPC2100R2
Router 1: BELKIN F5D7230-4
Router 2: BELKIN F5D5131-5
Connection: All Wired
OS: Windows XP home SP2
Browser: Firefox
NOTE: my pc is connected through both router 1 and 2

Description of symptoms:
I have tried connecting my computer directly to the modem which i recall made it better but didn't fix it. We have also had our modem replaced recently with little or no result as to fixing this problem. So i am pretty sure its a fault with my ISP or PC.

Some Info from CMD:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Ollie>PING

Pinging with 32 bytes of data:

Reply from bytes=32 time=115ms TTL=51
Reply from bytes=32 time=108ms TTL=50
Reply from bytes=32 time=111ms TTL=51
Re... Read more

A:88% packet loss

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Hello, I have done packet loss tests and it seems I get alot of it.

Here is a screenshot from PingPlotter to show what I mean. http://gyazo.com/4dfd8656e80701bd66547f7c214926c1

I get this insane amount of packet loss across every server and find it extremely annoying when gaming. Do you suggest any ways which help me to fix this problem?

Tech Support Guy System Info Utility version OS Version: Microsoft Windows 7 Ultimate, Service Pack 3, 64 bit Processor: AMD FX(tm)-8120 Eight-Core Processor, AMD64 Family 21 Model 1 Stepping 2 Processor Count: 8 RAM: 8093 Mb Graphics Card: NVIDIA GeForce GTX 560 Ti, 1024 Mb Hard Drives: C: Total - 2097050 MB, Free - 1548284 MB; Motherboard: ASUSTeK COMPUTER INC., M5A97 LE R2.0 Antivirus: avast! Antivirus, Updated and Enabled

A:Packet Loss

You would probably want to run tracert against each individual test site and then compare the results, hopefully you will see that the bottlenecks appear at the same place and that would be where you would want to concentrate your efforts.
Also go over to DSLReports and run a speed test, then follow the site's recommendations

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I have extremely fast dsl connection and after it's on for a while i get alot of packet loss. Wehn i ping yahoo i can get a 25% loss and somemtimes it takes a while for a page to download because of the packet loss. What are some ways i can fix this?

A:Packet Loss Causes

you can't. Two major factors are
1) DSL is just digital over the phone lines which are subject to all kinds of
'noise'. Sometimes a dial-up can't even sustain 9.6kb. I have experienced even hearing
the cross-talk from a neighbor when calling a friend.

2) the very nature of TCP/IP is 'contention'; the drivers write w/o permission and
then find out after the fact that the packets had collisions and need to be resent.
This is a major reason that TCP/IP only performs to ~70% efficiency.

The interesting issue is 'where do the packets get lost'?
If you are using TRACERT (Unix=traceroute), then it's the losses that are used to find the existence
of the intermediate nodes - - kind of interesting.
In addition, assuming a simple 3 nodes end-to-end (a->b->c), once packets
are received at b, any losses to c are recovered(resent) from b, not a(greatefully).

Ping will report losses from A --> .... -->Z and there's not way to improve the
efficiency end-to-end other that to (somehow) get a totally different routing.

Packet loss is a way of life.

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I'm experiencing a weird problem and i'm pretty sure it isn't my isp's fault considering none of my friends are experiencing this issue. When im using my computer, my packet loss jumps up to about 15-20% out of nowhere. I have no idea how it's happening. I'm running no torrent programs or any program that would do this (to my knowledge). To fix this i usually restart my computer and do a power cycle with my modem. Most of the time this will work, but sometimes i just watch it jump right back up. Even after fixing the problem it happens a few hours later. I really cant continue like this. any ideas?

A:Packet loss

go here for info on your problem...has a troubleshooter...


you can also try cablenut..


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I have packet loss, and randomly connection loss (but otherwise i have very good pings!) under windows 7 with two different computer with realtek 8111B and 8111E onboard chips. But there is no packet loss under windows xp with the same computers.

I tried old, new, and motherboard manufacturer's drivers, new windows 7 system without any antivirus software, disabled windows defender, in safe mode, but still the same. I have no router, just a modem directly plug into the pc.

Whats the problem? Windows 7 or realtek drivers/chips?

Can you help me?


A:Packet loss only in win 7, but not in xp

One thing to check is the firmware of the Modem.

There were a fair few changes to the network stack and networking in general, between the time of XP and Win7.

A few routers had problems with the change, and although It's not a common issue with modems' it may be worthwhile investigating if there are any firmware updates available.

If the modem is supplied by the ISP, they may even be willing to supply a replacement, especially if you have had the modem for some time

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how can i monitor the packets going to and fro from my computer? i want to because when i game every 2 or 3 mins i get really laggy and the game skips.

A:packet loss

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I have been experiencing packet loss on my cable connection. I can connect to the internet but I get timed out often. Is this a problem with the network card or the isp. I did a network diagnosis on the network through the help and support, the IP address always passes, the dhcp server and the dns server fail and also the IP gateway fails. I can ping my IP address,0%loss ping my default ip but get loss. When I ping yahoo .com I sometimes can get some loss other times it is good. I ping and was able to ping it but now it is 100% loss. Had cable company come out and changed some cable and connections in basement/ and new modem, got it working but it is now not working. That is the way it goes up and down.

A:Packet Loss

Do you have a router installed between your computer and the cable modem?

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Hi, i previously had a windows xp pc with a wirelless g usb network adapter. I was getting a smooth connection. However, when i bought a new pc with windows vista premium, I started experiencing much packet loss. I updated the adapter drivers for vista off linksys' website, but i am still experiencing loss. This has been affecting my online games such as Counter-strike source and Call of Duty 4 where i get kicked from online games due to the PB error "No packet Flow" after 30 seconds.
Is there anything i can do and what may be the source of the problem?
Thanks in advance

A:Packet Loss

first find the game server name or IP address
then get a command prompt (run.>cmd) enter
ping servername (or ip address)
and you will get some timings. if there's no timeout or server not found message, then enter
pathping servername (or ip address)

it will take 200-300 seconds to run the test -- be patient

now you will see exactly WHERE in the network packets are being lost

you can COPY the report and paste into your reply

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Heya! ME again about the Packet Loss. Havent posted here in a while, but I need to get rid of Packet loss! It's driving me crazy! Anyway, I took a line quality test online:


Those are the results I got. I took it like a few minutes ago but I've had the problem for about 2 weeks now. A cable tech guy came to my house and rewired some stuff outside. He said my connection was fixed when it wasn't. So I called up cox HSI (my service provider) and they pinged my connection while I waited on the phone. They said I had 19% packet loss and they needed to send ANOTHER tech guy out here. No problem with that, just that I had to wait till' THURSDAY for him to come out. This is crazy. So is there anyway to fix this on my own possibly? Is the 'Packet Loss' on my side or the ISP's side? Could someone give me some steps on what to do? I don't run a firewall or anything, I cleaned up spyware, re-installed my whole entire windows XP, and a lot of other stuff. I could use help Thanks.

(P.S: I don't use a router of any kind. Meh Cable modem is directly connected to the back of my ethernet adapter inside my computer. I tried changing the slots of the ethernet adapter, still have problem )


A:Packet Loss

If you know someone with a computer that can lug it over to your house, you could try that. It would eliminate any possibility of it being your system setup. Even a laptop would do the trick, should be easy to configure for the cable modem for a test.

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I've had 4-5% packet loss pinging to my ISP server for a week now. They tried everything, changing my LAN card, changing the cable, changing the Switch etc. Nothing seems to fix this, so they asked me to reinstall my Windows XP. My question is, can XP at all cause packet loss?

I'm on a LAN btw, and they pinged from their machine and they got no packet loss.

A:Can OS cause packet loss?

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Websites are loading extremly slow and sometimes go to "page not found". Cox tested the connection from their offices and said I was getting too much packet loss. They said if the problem was inside the house (bad modem, whatever) I'd have to pay $59 for the service guy coming out. I've rebooted the modem and router and made sure the pc's were clean in case some trojan was causing the connection problem. Every speed test I do hangs on the "uploading" part. I'm just trying to get an idea from experts if there's anything I can do to make sure the problem isn't my hardware. Only other thing strange I notice is that both my "receive" and "send" data lights on the modem are almost always solid now. They usually blink more. It's like I have a steady stream of data going in and out where I didn't before. I don't have an extra modem unfortunately to make sure that's not it but would a faulty modem cause packet loss with cox or would it just die all at once?

A:Packet loss - me or cox?

Well that was pretty gay? Moved me to security? Thank god for techguy. Idiots.

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Hello everyone.

I recently had DSL and Satellite TV installed, from a company that shall remain nameless for the time being, ten days ago. For a few days I never had a chance to play any online games (or almost anything else Internet-related) or even boot up my PC.

The only thing I had time for was to watch things On-demand (yay, kids! [seriously though, I love my girlfriend's children]) through the satellite, and even that was hit or miss (half the time it would only show half of the search results even though I knew for a fact that other episodes were available, or it would error out randomly and we'd have to start over). Once I had a chance to turn on my Xbox One and try to play something online a few days later, it wouldn't work. I tried turning on my PC to check the web and fix the problem but discovered that websites would only load half of the time (taking near-dial up times) and the other half they would time out.

I called the ISP's call center and had them dispatch a technician, thinking it was a problem with the wiring in our old, ill-maintenced building (apartment, borderline slumlord) that the installer overlooked. He replaced the modem/router and made small talk while I tried to stream something from the Xbox One. The stream came through fine once it actually made a connection (10-30 seconds, despite our 18Mbps connection) and I chalked it up to being on DSL instead of the Cable I'm used to. He replaced the modem/router (it's both... Read more

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Hi, It's my first time posting on this forum, so I apologize if this is in the wrong section.

Recently (about a week ago), I started experiencing a high percentage of packet loss while using the internet.

It started out with what I thought was just "regular lag" or ping spikes while I was gaming. However, after checking with command prompt and pinging the game servers, I found out that I was having an obscene amount of packet loss (about 80%-90%), but other than that, when packets were in fact returned, my ping would be perfectly normal (usually 88 ms). Usually when I'm experiencing lag while gaming and check the ping, the packet loss is minimal, and my ping would hover around the 500 ms - 1000 ms+ range. So this was the first sign that something was amiss.

The day after this happened, I started experiencing severe latency issues when just surfing the internet normally. Webpages would frequently take minutes to load or even fail to load all together, and all the while, I never disconnected from the internet once. I did the same thing as I did with the game servers and pinged pages like google.com, and I found the same issue - severe packet loss (100% packet loss for MINUTES at a time) interspersed with brief periods (~30 seconds max) of perfect ping.

The problems did not seem to stop getting worse there. Up to this point, these packet loss issues only occurred while I was using the internet during the night. In the morning, packet loss would be minim... Read more

A:Severe packet loss.

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Hi, my mcafee subscription ran out a few days ago so i downloaded avast anti-virus and comodo firewall as my security center, but since i have tried to play a game (battlefield 2) and i keep getting kicked for high ping, which is silly because i have a 20Mb connection and never hav a problem with lag or high ping.

So anyway i used a site to check what my ping was and it says....

"PING ( 56 data bytes

--- ping statistics ---
20 packets transmitted, 0 packets received, 100% packet loss"

I have never had any problems like this before, though i have disabled both my anti-virus and firewall and i still have the same problems, the thing i find weird is a can use my internet fine just cant play any mp games.

Any help is greatly appreciated, if you need anymore info jus ask.

A:100% Packet Loss *Sigh*

My first thought is that the Comodo firewall is blocking other connections from coming in, so maybe you need to add Battlefield 2 in the exceptions.
You would probably get better help if you were to go to the networking or gaming support sections.

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Hi I have a Windows XP SP3 with Road Runner Turbo and I have been experiencing major packet loss. I get massives pings on Ventrilo of 30000ms and I made some recent test and I have reported that my upload speed was at 42kbps. the strange thing is that my download speed is fine. at 16Mbps. I have been experiencing this problem for 5 weeks now. we called the ISP. they came in 5 times, and never found out what the problem was so it might be my machine. I have a Hijack this for the current system info so you can pinpoint anything that maybe suspicious. My Modem is a Arris and I use a router which is a linksys WRT54G. its not connected right now so its directly connected to the modem right now. Here is the HijackThis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:43:22 PM, on 7/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\ccP... Read more

A:Unusual Packet loss

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For a month now I've been getting about 10-20% packet loss on my home network. When this started I hooked up my cable modem directly in to the outside line, and then my computer directly in to the modem. I got the same result. I also tested it with another modem. Charter told me that I need a DOCSIS 3.0 modem, so I got that, same results.

Since then, all cabling and splitters in the house have been replaced. The cable from the outside box to the inside has been replaced along with something else in that outside box. Charter tech (3rd one since this started) came today and replaced the actual line running from the pole to my house, he came inside, ran a ping test... same result.

Does anyone have ANY idea what could be the problem? The tech has no idea, and says he will submit this to his supervisor who will run tests from his office and then call me with what he finds. But that will be on Tuesday.

A:Intermittent packet loss

Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

netsh int ipv4 reset reset.log

nbtstat -R

nbtstat -RR

netsh int reset all

netsh int ip reset

netsh winsock reset

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Okay! I have been having this issue for about a month now. Everyday from 7pm - 11pm, my internet has random lag spikes and my computer recives packet loss. I've tried calling my ISP (Rogers Cable, i live in Toronto, Ontario), and everytime i talk with some one, they tell me something different. At random times during the day, i won't be able to open my homepage for 10 minutes, it will be connecting, and then won't open the page, if i keep refreshing sometimes it might open (it all depends on the moment when i'm receiving spikes).

I have a 6MB high-speed cable connection. First, i called my isp and they told me they were pinging my modem and they could see lots of packet loss, they pinged my neighbors (i live in a building by the way) and they could see some packet loss with some of my neighbors. They submitted a ticket and a tech guy came to our building to check all the wiring or whatever he's supposed to check.

A few days later i got a call from Rogers, they told me the issue was resolved, but obviously it wasn't, because i was still getting the same issue at different times of the day. I called them again and this time, they told me that the problem was from my side, so they booked an appointment for a technician to come to my apartment and check everything out. When the technician came early during the day (4pmish) he pinged my modem and obviously he said that everything was fine, i told him that i knew it was fine just because the interne... Read more

A:Packet Loss Problem

When you're having the problems, try this:

Register at DSLReports and run their Line Quality Tests. Post the results link from the top of the test display page here.

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Hey this is my first post on here and i have a 90% packet loss between 6 and 11 pm. Here is the email i sent to my ISP. (Adam Internet)

I have been experiencing alot of trouble with my internet connection which is currently provide by you. The internet is fine all day until about 6 PM UTC +9:30. I play a computer game (Minecraft) and play on a server over the internet. The server is hosted by another player but my friends play on the server and they don't experience any lag. Between the hours (Give or take 1 hour) 6PM to 11PM I am on the internet and do not experience any dropouts but the game becomes so laggy that i am unable to do anything. I have called your customer support multiple times and the first time i was told that it was fixed but if the problem occured again to call my phone provider, the problem disappeared for the rest of the night but sure enough the next night it returned. So i called Telstra and they ran a test on the line and during that test i experienced a perfect connection all night. The next day they called and said the line was fine and there was no problems on it.

Additional details:
Plan Type: AdamEzyChoice 100GB
Problem has been occurring for about 2 months now.
My download usage is 1/100 GB.

Please help me in fixing this.

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My packets are always lost. When I do a ping test for a lower number it says that the packets were received and zero were lost however when I actually change the MTU to a that same lower number it says my packets are lost. It doesn't matter how low I change it either. Packets are lost even directly connected with Ethernet.

A:Packet loss even after I change my MTU

Why are you messing around with the MTU setting?

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