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Internet Explorer Problems on my moms account and firefox problems on mine!

Q: Internet Explorer Problems on my moms account and firefox problems on mine!

Hello... A few things first: I'm 14 years old... I have never taken computer classes - I teach myself everything by using google ... But I have good experience of fixing problems I run into on my computer.... I can follow instructions you give me.

This is a weird issue that needs to get fixed. We have 2 accounts on our computer. We have Internet Explorer and Firefox installed. Internet explorer works perfectly on my account but on my moms account - when she tries to go to any website it says:
Internet Explorer cannot display the web page.

On my account when I open firefox I get this message before it opens:

Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features.

We need help! We do not wish to pay for Tech Support as I am good at fixing stuff that happens to our computer. If you could help me with this issue that would be great! Reply here or send me and e-mail at Edited by Moderator....I have removed your email addy, not a good idea to post those in public; you can be a victim of terrible Spam!
OR you could refer me to a free tech support website!

Thanks sincerely for your consideration of getting this problem fixed!
Additional Details

I have around 120 gig free space and my antivirus is Eset Smart Security... I'm pretty sure I have no viruses as I scan with eset and malwarebytes. The problem with IE may have come from malware doing something to the registry? I use Ccleaner and Registry mechanic to clean registry issues.

RELEVANCY SCORE 200
Preferred Solution: Internet Explorer Problems on my moms account and firefox problems on mine!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Internet Explorer Problems on my moms account and firefox problems on mine!

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RELEVANCY SCORE 78

I have just installed Firefox and it hasn't hasn't imported my IE favorites. Is there an easy way around this
 

A:Internet explorer & Firefox problems

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RELEVANCY SCORE 78

First I can't get firefox to even open a webpage. Second IE gives me an error everytime i close a window then it closes all of my explorer windows. Anyone else having these problems?
 

A:Firefox and Internet Explorer Problems

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RELEVANCY SCORE 78

Neither is responding correctly, although Google Chrome is fine. Any ideas?

A:Problems w/Firefox and Internet Explorer

Welcome to the forum. Can you explain what responding correctly mean they dont load they crash have adverts redirects?

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RELEVANCY SCORE 78

My internet explorer 'pins the needle' in the performance window when I go to yahoo games. I had a nasty little virus the 'your system has been compromised' and you need to buy this service blah, blah, blah. I poked and researched and got out all the little registry entries and deleted all of the .exe files attached to this junk. My firefox browser will snap shut for no reason at any time. The first highjack this log is for internet explorer when it is open, the second log is for when the firefox is open.

Logfile of HijackThis v1.99.1
Scan saved at 1:54:19 PM, on 1/14/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptic... Read more

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RELEVANCY SCORE 78

The laptop is a Dell specs are
Intel® Celeron M® 540 (1.86GHz, 1M L2 Cache, 533MHz FSB) Genuine Windows Vista® Home Basic, Service Pack 1
24X CD Burner/DVD Combo Drive with Roxio Creator
1GB Shared Dual Channel DDR2 SDRAM at 667MHz, 2 DIMM
80G 5400RPM SATA Hard Drive

Recently my father clicked on one of those "You have a virus" ads which led to a blue screen and the computer constantly restarting. I took it to a local shop to just reformat the whole system. A week later I got problems with IE constantly giving me popups. I assumed it was some sort of malware and I used superantispy to remove it. Now I have a new problem, while I can load websites just fine when I enter the address in the address bar, I am unable to conduct searches with google. It just never loads. Also my father has told me he is unable to log onto his email at gmail because the loading jus continues with no progress.

Also the laptop is having problems with hooking up to a external monitor when before the reformat it didn't have that problem. It only lets me extend the desktop onto the monitor but it won't let me set the external monitor as a the primary one. The monitor is a Acer x18w I think.

Thanks so much for any help that can be provided
My Hijack log is:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 04:35:43, on 6/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\Sy... Read more

A:Problems with Internet Explorer and Firefox. PLEASE help

I do not see any Anti-Virus on that PC....you are left wide open to viruses infact you have one already......
you should download and install a free one of these below...update it and run a full scan
Free avast! 4 Home Edition (free registration required)
BitDefender 8 Free Edition
Grisoft AVG Free Download and AVG
 

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RELEVANCY SCORE 77.2

I've been having some issues now with search engines (google) being redirected to a completely different site than what I'm searching for. I've downloaded some not so trusted programs in the past that have put my computer in jeopardy. AVG being one of the programs that keeps popping up a "residential Shield alert" when I try to remove any programs it will just pop right back up. Please help me.

DDS (Ver_10-10-21.02) - NTFSx86
Run by Phil at 11:01:57.69 on Sat 10/23/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.2038.811 [GMT -7:00]
============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common ... Read more

A:Redirect Problems with internet explorer & firefox

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Do not Attach logs unless I ask you to.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Scan With RKUnHookerPlease Download Rootkit Unhooker Save it to your desktop.Now double-click on RKUnhookerLE.exe to run it.Click the Report tab, then click Scan.Check (Tick) Drivers, Stealth. Uncheck the rest. then Click OK.Wait till the scanner has finished and then click File, Save Report.Save the report somewhere where you can find it. Click Close.Copy the ... Read more

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RELEVANCY SCORE 77.2

Heres the problem,
Since the 2nd week of february my internet explorer 7 web browser hasnt been working right. I found out that if turned off my computer and turn it back on my internet explorer wouldnt work. At first system restore fixed it but now no matter how many times i system restore it wont work. I just downloaded firefox (the new version) and its saying connection interrupted. As a side note yes my internet connection works fine. I have wireless so i shouldnt need proxy settings right? I've already pulled 7 viruses off of my computer from last night when i installed AVG and Avast on it to this morning. Do i have a worm? How would you get rid of worms? Is my firefox web browser not working because my IE7 web browser isnt?? Its not supposed to right? what do i do to fix this? Who can i go to?

Other problems
would age have anything to do with all the problems? (its 4-5 years old)
another problem would be that i need a new CD drive but i need to know whether or not it would be smart to buy a external CD drive or another internal one.
would it be cheaper to get more RAM for my laptop for gaming , a new CD drive and possibly a new operating system or to get a new laptop?
would getting a new operating system delete things from your previous operating system? (files, games, music, pictures ,etc).

A:Internet explorer 7/ Firefox web browser problems

Ok we really need some more information to answer you some parts.

As to your internet issue, it sounds like you may have a hardware issue going on, but its hard to tell for sure. If you are using wireless you should not be needing a proxy server (proxy server is a thing outside of your network and has nothing to do with your issue). If you have a setting in IE that says a proxy server, more than likely you need to uncheck that selection.

To your other problems, age could have to do with your problem, mainly in that your hardware may be old and dying, all electronics fail at some point. Most computer's should last the standard issue somewhere around 5 years (some people more or less depending on what they do or dont do.)

An external cd drive for a laptop would suck in my opinion. Another thing to have to lug around and get in the way, i would go with an internal one. RAM upgrades for laptops can be expensive. Most laptops only come with 2 slots for RAM, so you either have to live with what you have or getter bigger modules to replace what you have.

If all else fails you dont need to get a new operating system, just wipe everyhting out and reload the windows that is installed on the system. PM or reply to this if interested and I can give you steps to follow, the only problem is you will need the operating disc that correspondes to what is loaded on the system.

Hope this helps.

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RELEVANCY SCORE 77.2

Hi there

My vista laptop was fine with internet explorer, and firefox when i changed for about nine months, now its non responsive, will load/not load a page as it feels, facebook is a nightmare, as is ebay quido.com hotukdeals.co.uk updated and ran avg 8.0 nothing, updated and ran windows defender nothing, not allowed anything new past zonealarm uninstalled firefox and personnel settings and reinstalled, it is the same, performed a windows update successfully, added no hardware or software recently. The only security stuff i use i have mentioned, ive not used a registry editior or any other ( I CAN FIX YOUR PC NOW) stuff what so ever, i have uninstalled firefox at the moment and internet explorer is a little more responsive, im guessing a setting or registry entry has altered and is blocking it, I have also turned off firewall and anti virus still the same. Any ideas as i dont really want to wipe the PC there has to be something i have missed any help would be great.

many thanks.

mike
 

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RELEVANCY SCORE 75.6

My computer has been infected for a few days now with the google redirect virus i tried hit-man pro like others suggested and it still persists.I would like to try combo fix based on others reviews,but I am unfamiliar with its use.Can someone with experience please help me get rid of this virus.Thanks

I have recently tried Malwarebytes by Anti-Malware and that seemed to remove several harmful trogans.Google search was able to work quickly after that,but then reverted back to being redirected to STARFEED website. Please help.

A:Google redirect problems please help effects firefox and internet explorer

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

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RELEVANCY SCORE 70.4

I've also got major problems on my moms computer. There seems to be something that has hijacked the desktop background and i cant gain access to the internet. Here's my log :

Logfile of HijackThis v1.99.0
Scan saved at 1123, on 02/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\PocketCam 3Mega\ICON.EXE
C:\Program Files\SAGEM\SAGEM [email protected] 800-840\dslmon.exe
C:\Program Files\Messe... Read more

A:Massive problems on my moms pc

Is the Desktop like a web page? Try right clicking on the Desktop and uncheck Active Desktop if it's there.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you ma... Read more

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RELEVANCY SCORE 69.6

Hey I've been having major problems with my Laptop.
Every ten or so minutes when my McAfee 2010 security suite disables real-time scanning it'll re-enable itself causing a lot of alarming pop-up boxes which is slowing my computer. Not sure whats causing it but it seems like malware.
Next theres this process which starts at windows start-up (DivxUpdate.exe), I don't think this is actually a part of divx. I've read somewhere that it is a form of autorun malware, it consumes 99% of my cpu majorly slowing down my computer, I think I may have similar malware on here that are problematic.
Also my firefox frequently say that there's an unresponsive script which temporarily freezes my whole computer and when I finally manage to get to task manager I have to end the process which seems to be using a regular amount of cpu and memory.
I made a topic exactly 1 month ago but nobody answered so I thought I'd make a new one seeing as the problems are progressing and building up.

Thanks for any help I'm provided with.

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RELEVANCY SCORE 68.8

My mom is running xp.
She had 2 accounts, one called administrator, the other called guest.

I created a new account for myself to day, made it an admin account and now the one she was using, called administrator will not let us access it. All of her files and stuff are in that account.

When we start up the computer, it only shows mine and the guest account.
HELP please!
How can I re-access it? VERY VERY important I be able to recover this for her.
Thanks for your help!
 

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RELEVANCY SCORE 68.8

Hi,
This is my first post here, so I hope that I follow all of the rules. And thanks in advance for any help. My computer has been running slow for a while, and I think one of my kids might have gone to a website that allowed some malware in. My OS is Windows XP SP3. I have noticed a few things, 1. Had a problem with Adobe acrobat reader, it wouldn't update for some reason, and couldn't open PDF files for a while, after uninstalling and reinstalling several times, I think it is now working. Also noticed more recently when working in MS Word 03 every once in a while it won't let me save files. Now I am noticing that when I have Internet Explorer open for a while, IE tries to pop open a new window, to which the IP address is blocked by K9 web protection 91.212.226.6 is the IP. After googling this IP address, I found a few posts leading me to think there might be a trojan kicking around on my pc. I have run MBAM and Hijackthis in an attempt to find the culprit, but MBAM comes up clean, and I can't find it on Hijackthis. Any help woould be appreciated.
Thanks!

A:PC running slow,Problems w/MSword, Internet explorer problems with popups and blocked sites

1. Start an Office program.
2. On the Help menu, click Detect and Repair.
3. In the Detect and Repair dialog box, do any of the following:
* Click to select the Restore my shortcuts while repairing check box. By default, this check box is selected. If you select the Restore my shortcuts while repairing option, Detect and Repair will keep your custom Office shortcuts. If you do not select this option, Detect and Repair will remove your custom Office shortcuts.
* Click to select the Discard my customized settings and restore default settings check box. If you select the Discard my customized settings and restore default settings option, Detect and Repair will set the following back to the state that they appeared in when you first installed Office:
o The Assistant character selection.
o Most-recently-used entries on the File menu will be removed.
o The size of the program window for all programs.
o Menu and toolbar position and any customizations.
o The security level for each program.
o View settings in the program, such as the Calendar view in Outlook.
o You must re-enter your User Name and Initials when you restart your Office programs.
4. Click Start.
5. Click Ignore if the Close Office Programs dialog box displays the following message (where program is any Office program that is currently running):
In order to correctly pick... Read more

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RELEVANCY SCORE 68

I am using internet explorer 8 and would prefer not to update. I am using the latest version of google chrome.



Google Chrome Problem 1
The following message appears when I open google chrome. It only gives me the option to click okay. When I do, it appears once more. Once again the only option is to click okay. After that, everything with google chrome works as it should from what I've experienced so far.

Google Chrome
You profile could not be opened correctly.
Some features may be unavailable. Please check that the profile exists and you have permission to read and write its contents.



Internet Explorer Problem 1
I get the following error message when I open internet explorer.

Internet Explorer Search Provider Default
A program on your computer has corrupted your default search provider setting for Internet Explorer.
Internet Explorer has reset this setting to your original search provider, Bing (Bing).
Internet Explorer will now open Search Settings, where you can change this setting or install more search providers.


Internet Explorer Problem 2
Internet explorer will not let me download any files.
When I attempt to download any kind of file I get the following error message:

Windows Internet Explorer
Unable to download x.z from x.z.com
Unable to open this internet site. The requested site is either unavailable or cannot be found. Please try again later.


Internet Explorer Problem 3

I am also having trouble viewing the m... Read more

A:Internet Explorer Problems & Google Chrome Problems

Hi, Welcome to the forums, for chrome use the wrench and select Help then search,:- type in "corrupt profile" this is returned

Create a new browser user profile - Google Chrome Help

For IE I would go to tools, internet options and under "advanced" select "reset".

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RELEVANCY SCORE 67.6

Hey Guys, when I try to open IE. a small window pops up and says IE has been stopped and will not work. What should I do to get it to start working again?

Firefox works but has at the bottom right and left of the screen two vibrating windows telling me I need to update a program that is already updated. Plus, has a x and HIDE button, but only hides the screen a little over a quarter of the way.

I have posted the once or twice, but got know reply to the problem. I figured it was because Firefox isn't a MS product. If so, just please answer the IE question.

Thanks TC

Chrome I hate to say works pretty good, but everytime I open it three small Malware windows open at the Top Right of the screen one on top of the other and my Malware program blocks it to be Quarantined !

A:Internet Explorer and Firefox "Problems"

Sounds like you have a virus or several.
Do you use Antivirus software ?

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RELEVANCY SCORE 66.8

I can't open chats games nothing it says my java isnt working... i dont understand this i've tried uninstalling and reinstalling... i have searched my computer for java and i find this file to install it this is the only way i can install it i went to the website and downloaded it but i cant open it to install because of my proxy settings (which i dont understand) also i have checked my settings and java is enabled... please help!
 

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RELEVANCY SCORE 64.4

Ok, my desktop has been packed-up for about 7 months, i just started it back up yesterday. I can pull up most websites, but then some will not.. The first one I noticed not working was hotmail, then windows up-date. Then I notice the windows search doesnt work. I did an AVG scan and it shows "No viruses and No spyware", I d/l the latest internet explorer and when I try to install it .....it says windows can not verify, turn on cryptographic service. It shows that my cryptographic service is on, So I resest the service and still nothing
 

A:XP problems/ Internet Explorer problems

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RELEVANCY SCORE 64.4

I play a game that utilizes a much higher than normal system requirements as compared to a lot of games. I have since met those requirements a year and a half ago, and have played fine since. But now (first time since, and did get a 5.5 update from ati.com) after game reaches full screen mode (its only way to play) and basically my way to play it, my computer brings up blue screen saying physical memory was dumped. and it listed a file, but I do not understand the problem, I reinstalled my 3D drivers from my video cards packaged CD, I use an ATI Radeon 9600pro, and the file that seemed to be messed up was called: ati3duag.dll.

I am sorry if there isn't anymore info I can give off the top of my head, so if you you can help and need to know more, ask me some questions.

EDIT: I still have the problems after reinstalling 3D drivers, but maybe if there is a way I can remove ALL of those drivers (including 1 from website) and just reinstalling my CD, how could I do that?
 

A:A driver of mine is having problems.

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RELEVANCY SCORE 63.6

I have 2 user accounts
Mine, the main one is fine searching with Internet Explorer.

But the 2nd account will not search at all Type words in google or any other search box and it does nothing.
If you type a complete web address in the Address bar its ok.

Sometimes it lets you click on links on the page you have loaded through the address bar But not always.

Any ideas please?
 

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RELEVANCY SCORE 63.6

i have been gone all week and came home.. some other people had been using my computer... now on the master account the internet doesnt work it wont load any sites in any of the three browsers i have when i logged in it said something about a missing file along the lines of temp\appdata\csrrs.exe or something close to that.... if i switch to the other username on the computer though the internet works fine hence how im posting this...

anyone have an idea what is wrong?

oh yeah im on vista

A:master account internet problems

Hi, that location is not good you will need to post at our security forum, if you open internet options ,tools, connections and select "Lan settings" ALL boxes should be unchecked. Go here for malware removal:-

http://www.techsupportforum.com/f50/...lp-305963.html

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RELEVANCY SCORE 63.6

does anyone have a cure? I can already see a dialer and some other things, but what is the best way to clean it up?

thanks.

this is the hijack logfile
Logfile of HijackThis v1.98.1
Scan saved at 13:43:22, on 3-8-2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
c:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\Dit.exe
C:\WINDOWS\System32\RunDll32.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\Home Cinema\PowerCinema\PCMService.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:... Read more

A:friend of mine has problems...startuppage changes etc.

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RELEVANCY SCORE 62.8

Hello all,

I am having problems internet connectivity with my work-assigned laptop.

I have a new Compaq laptop running on Windows XP Pro SP3 (it originally came with Windows 7 but our office still runs on XP, so they downgraded the laptop...anyway).

Before, the user account that I had was a limited account. Whenever I tried connecting to a wireless network other than the one at work, I can connect to the network, but I don't get internet access. However, if I logged into the "administrator" account, I can connect to the internet.

I asked support at work if this can be fixed, so they made my user account into an admin account yesterday. Then I brought the laptop home for the weekend to do some work, since I'm going to be travelling tomorrow (it's already the weekend here in the Pacific).

So, I tried logging on to the wireless network here at home. This time, my user account is already admin. Like before, I can connect to the network, but still no internet access.

I can't ask anyone from our work support team since it's already the weekend.

Can anyone help me out with this problem please?

Thanks!
 

A:Internet connectivity problems with other user account

I will move to networking forum

most company machines have a number of policies on the PC and its difficult for us to know that information and make any changes , so we may not be able to fully help here - but lets have a look and see what we can do in a limited way
The company firewall may be the issue - what firewall do you have ?
Would you post back the following
------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following in the Search box)
cmd /k ipconfig /all

A black box will appear on the screen -
rightclick in the box
select all
enter
control key + C key - to copy

then reply here and
control key + V to paste
------------------------------------------------------------------------
{Ping Tests}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping google.com
Post back the results
rightclic... Read more

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RELEVANCY SCORE 62.8

Hello,
 
I recently installed/run AdwCleaner v4.110 and let it delete some files and registry keys on my Vista pc. I was just trying to clean some traces of old/residual infections. Everything was fine prior to the install. Now windows explorer stopped working as well as my installed programs have selective start-up. Sometimes they start, other they wont.
Firefox would default to its home page, but I cant open anything further, no web search, simply unresponsive! Everytime I type web address or google search - nothing happens. As for IE, it shows "internet connection".
I tried to run/update Malwarebytes but it wont let me. I tried rebooting in Safe Mode but it did not help, I get the exact same issues as in normal mode. Another problem is that there are no Restore Points as I had System Restore turned off.
Here is a copy of the AdwCleaner log file:
 
# AdwCleaner v4.110 - Logfile created 06/02/2015 at 14:42:29
# Updated 05/02/2015 by Xplode
# Database : 2015-02-05.2 [Server]
# Operating system : Windows Vista ™ Ultimate Service Pack 2 (x86)
# Username : TEDi - TEDI-PC
# Running from : C:\Users\TEDi\Desktop\adwcleaner_4.110.exe
# Option : Cleaning
***** [ Services ] *****
[#] Service Deleted : pcwatch
***** [ Files / Folders ] *****
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
Folder Deleted : C:\Program Files\Optimizer Pro
Folder Deleted : C:\Program Files\Web Protect
Folder Deleted : C:\P... Read more

A:Windows Explorer, Firefox, IE problems after running AdwCleaner 4.110

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/567394 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 62.8

Specifically, explorer stops working upon launch and then is impossible to close. Firefox hangs regularly while browsing and hangs permanently when doing specific tasks such as attempting to attach files to email in gmail and save photos from facebook.

A:Firefox and Explorer both having frequent "has stopped working" problems

Do you use chrome and does it also lag out?  I used to use firefox but I frequently lag also.  Usually closing unneeded programs and clearing some space on your computer fixes it.

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RELEVANCY SCORE 62.4

Hi, about 2 days ago I turned on my pc and many weird things started happening...
first it took a lot of time for the explorer.exe to load, so the desktop or taskbar didn't appear until after maybe 10-15 minutes. Then, the taskbar looked really weird, it seemed like it had been cut horizontally, so you couldn't get to see the whole lower part of the taskbar (and it wasn't the screen size config... since I tried changing that and it didn't work). I thought it might be some kind of virus, so I opened Malwarebytes' Anti-Malware and I got the following message:

Run-time error '372':

Failed to load control 'vbalGrid' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.

Then also I noticed I can't paste anything anywhere... or drag things, so I can't copy paste things or cut-paste things... then since yesterday I no longer have a taskbar... and I also can't use the search function (not even when I go into My PC and click on the search icon... a frame appears on the left, just as it should, but it just stays blue)
Also, when I go into taskmanager, and go to processes the Username under all processes is blank (except for one: Inactive process... under SYSTEM) when normally many of them were under Administrator and others.
And finally, I can't open windows media player... and when I open iTunes i get the follow... Read more

A:windows explorer problems, audio/video problems, vbalsgrid6.ocx problems...etc.

no one? please?
 

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RELEVANCY SCORE 62.4

Hi, about 2 days ago I turned on my pc and many weird things started happening...
first it took a lot of time for the explorer.exe to load, so the desktop or taskbar didn't appear until after maybe 10-15 minutes. Then, the taskbar looked really weird, it seemed like it had been cut horizontally, so you couldn't get to see the whole lower part of the taskbar (and it wasn't the screen size config... since I tried changing that and it didn't work). I thought it might be some kind of virus, so I opened Malwarebytes' Anti-Malware and I got the following message:

Run-time error '372':

Failed to load control 'vbalGrid' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.

Then also I noticed I can't paste anything anywhere... or drag things, so I can't copy paste things or cut-paste things... then since yesterday I no longer have a taskbar... and I also can't use the search function (not even when I go into My PC and click on the search icon... a frame appears on the left, just as it should, but it just stays blue)
Also, when I go into taskmanager, and go to processes the Username under all processes is blank (except for one: Inactive process... under SYSTEM) when normally many of them were under Administrator and others.
And finally, I can't open windows media player... and when I open iTunes i get the follow... Read more

A:windows explorer problems, audio/video problems, vbalsgrid6.ocx problems...etc.

someone help.. please?
 

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RELEVANCY SCORE 62

I'm having issues opening any folders or directories through explorer without these popups and google searches being spawned... When this happens I also usually get a windows error reporting popup letting me know there is a problem with explorer.exe and it will need to be closed and asking if I want to send an error report. Then everything pretty much locks up, until I end the process trees for any "drwatson" instances in the resident programs listing. It then restarts explorer and I'm good as long as I don't try to open any directories or folders again.

|Edit| I forgot to mention that I have run spywareblaster with the most recent updates, Spybot runs everystartup and is fully updated, and I have updated and run a full thorough Avast! scan which found two issues, but supposedly deleted both and then I ran a bootscan after to make sure it cleared up anything that might have been in memory.


And here is the HJT log which I feel pretty comfortable has a few no-no's in it and I know what they are, but I'm not sure about some of the winsock hooks and don't want to start deleting those without a professional opinion.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:31:49 AM, on 8/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system... Read more

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RELEVANCY SCORE 61.2

I've never posted on a help forum before, so please bear with me.

I have a Dell Studio 1749 laptop, running Windows 7 Home Premium 64bit.


Windows Explorer is not working. That is, Windows Explorer, not Internet Explorer. It seemed like every forum I already checked this confused people. The only way I am able to communicate with you fine folks is to manually run Firefox using the Task Manager interface. Here are the things I have tried, and the things that I am incapable of trying, and why:

1.) I tried booting in safe mode. Windows Explorer still would not work.

2.) I tried booting with only the bare necessities through System Configuration (msconfig) by selecting Diagnostic Startup, but the problem still occurred when I would boot to my desktop.

3.) I tried doing a system restore to 3 days ago, before the problem ever occurred, but it simply didn't seem to take, as some software I installed just last night was still here when it booted. That was a weird one.

4.) I tried rebooting with a chkdsk /r, but I could not get this to work because in order to set that up, you need to be able to run the command prompt with administrative privileges, which I cannot because Windows Explorer is not working. (I feel that maybe there is some secret way to do a chkdsk without needing the command prompt, but I couldn't find instructions anywhere.)

5.) I tried uninstalling the software that I believe to be the culprit, which happens to be Skype. Last night I received some pictu... Read more

A:Windows Explorer (Not Internet Explorer) Causing problems

Download Microsoft Security Essentials and run it to check for any virus'.
Link: Microsoft Security Essentials - Free Antivirus for Windows

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RELEVANCY SCORE 61.2

Hiya
For months now ive had a problem with connecting to some websites and my internet connection.

When i log into websites (such as myspace, ebay, hotmail) or when i use google to search for something, i usually get a 'server not found' page and i have to refresh 3/4 times before the page loads or logs me in. If i use google images, none of the images actually load and i have to refresh the page to see them.

On my old laptop, i had a virus (zlob dns?) which affected the router settings or something and redirected certain websites, and although a professional removed the virus from the laptop, it was still there and kept coming back and redirecting websites, so to fix this i altered a setting in the router (it was either 'use static IP address' to 'get dynamically' changed, DNS from "these servers" to "get automatically" changed or both, im not sure as it was quite a few months ago). This seemed to stop the virus or whatever it was redirecting webpages.

Everything was fine until shortly after when i updated firefox to 3.6.3. and when my brother began using xbox live.
Thats when the logging in problems started. At first i thought it was just my old laptop, but i recently bought a new one and installed firefox and the same problems keep coming up, so i figured it cant be the laptops fault, it must either be firefox or my wireless. On my new laptop, the internet was fine until after a day or two, the 'server not found' problems began showing like on my... Read more

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RELEVANCY SCORE 61.2

Essentially, at one point I did have the Vundo Trojan. After trying to find different fixers, i found one (VundoFix) that did work.

I no longer get the pop-ups associated with it, but my internet is still just as slow as before. I am not sure whether or not it is just the remainants of the virus or my firefox is stupid. My firefox freezes and stops loading sites like facebook, and certain other websites only half load. They start loading, and some images or other parts just don't load. Firefox says i is still trying to load it, but it just stops and won;t load.

Another problem is that youtube, when i try to watch a video, shows the LOADING screen for at least 5 minutes before showing any video. This only started after the virus.

I will post the hijackthis log in a later post (like after this one). (IF needed)

Please, does someone know what is happening or has this happened to you?

I have looked at all the firefox help forums where this has happened to other people, but it also sortof happens to be in IE7 too....(grr)...so... any help is appreciated.
 

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RELEVANCY SCORE 60.4

A friend of mine recently purchased a Dell Inspirion 537S. I personally set it up and installed all the additional software, and everything on it was running just dandy. However, a couple days after I set the system up, his Internet started acting screwy. He can only access a very small handful of websites (Google.com, PhiladelphiaEagles.com, state.nj.us, Marvel.com). But about 95% of other websites simply wont load including major sites like CNN.com, Microsoft.com, Dell.com and Firefox.

I get no error messages. The page keeps trying to load, and you can see the little IE icon doing it's thing, but the page just stays white. It's not an ISP issue. 3 Comcast technicians have looked into it and left scratching their heads. I've tried 2 different laptops, and both can access the internet using the wireless router just fine.

I've disabled the Windows Firewall and the Mcafee Firewall that came with the machine. I've set the IE security settings to the lowest possible settings, I've even used Dell's System Restore to bring the system back to it's factory settings (it formats the partition and everything). Still, the internet is a no go.

To add to the mystery, if I ping a site like www.disney.com I get a response, but the site wont load. I've tried everything short of installing a new browser (a last resort which I don't think will really work).

I spent 70 dollars talking to Dell tech support, which at best is completely oblivious. I spent an hour waiting for the guy to flip thr... Read more

A:Internet Explorer 8 Only Loads a Handful of WebsitesA friend of mine recently purchased a Dell Inspirion 537S. I personally set...

I am no expert but the only thing that springs to mind is the host file.Programmes like H.P.Hosts can block bad websites.If you can connect to a few websites could it be you have a corrupt host file.Only a thought but since you have had no response its the best I can come up with.

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RELEVANCY SCORE 60.4

My internet has become very slow and when I click on links/try to open a web page many times it will do nothing and i will have to continually click reload till it does anything. Also the past few days my computer has been taking significantly longer to shutdown. Thanks in advance.
DDS log:
DDS (Ver_09-10-26.01) - NTFSx86
Run by Greg at 15:22:28.06 on Wed 11/11/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2558.1802 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Junipe... Read more

A:Internet/firefox problems, slow shutdown

I know Im not really supposed to bump my own topic, but I posted almost a week ago and received nothing. I have seen other peoples reports who posted after me looked at and at least responded to so Im just asuming mine got too far down the list. Instead of creating my topic again I am just posting in my old one. Sorry again, but the internet is getting slower and slower, I tried cleaning up files and temp folders but nothing helps and antivirus finds nothing. Please help.

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RELEVANCY SCORE 60.4

So basically my computer has been acting pretty wierd lately. When I get on the internet and try going somewhere via google search results I get redirected to random pages. It's also slow and I get the 'Blue screen of death" from time to time. I've ran about 2 Malwarebytes scans in an effort to stop it. Included below are my DDS and GMER logs. Thanks in advance for the help.------------------------------------DDS------------------------------------DDS (Ver_10-03-17.01) - NTFSx86 Run by Nick at 0:08:16.85 on Thu 07/29/2010Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.766.280 [GMT -4:00]FW: PC Tools Firewall Plus *enabled* {ABBD5028-5A95-4B6D-996E-98D64AE88D52}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exesvchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\System32\svchost.exe -k HTTPFilterC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exeC:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exeC:\Program Files\PC Tools Firewall Plus\FWService.exeC:\WINDOWS\system32\H... Read more

A:Internet redirects, firefox not working and other problems.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 59.6

Hello,

I reformatted my hard drive and upgraded to Windows XP SP3 recently, so I've been reinstalling a lot of programs. As I was struggling to reinstall Flash CS3, I suddenly realized that Firefox 3.5.5 would crash whenever I tried entering a search phrase into Google.

The first thing I did in response to this problem was to try reinstalling Firefox, but I was shocked to find that I couldn't even start the installation program. I double-click on "Firefox Setup 3.5.5.exe", and nothing happens. Not even an error message. Restarting my computer didn't help matters either.

I even tried opening Internet Explorer 8 to see if it would react the same way to a search phrase typed into Google, but it crashes whenever I try to open it.

I have the feeling these might be warning signs of a serious problem, possibly even some missing system files. What should I do?
 

A:Solved: Can't Install Firefox 3.5.5 (and other related Internet problems)

As I encountered more and more errors, I had to take my computer to the repair shop. All my problems seem to be solved now.
 

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RELEVANCY SCORE 59.6

Im in a bit of a pickle, after updating Mozilla to 1.102 (or something) and MSN to the non beta version, they have decided to both stop working. Internet Explorer, however, works fine. When I try and access Mozilla, it shows up as "Looking for page..." and then decides the page cannot be found. MSN, however apologetic, also refuses to work: "Sorry, we are unable to sign you into the MSN Messenger at this time." and for both, I cannot find a reason why. Ive conducted several virus, spyware and adware searches, but to no avail. Any ideas?
 

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RELEVANCY SCORE 59.6

Good morning,
This may be a common error and a probably easy one to solve. But since I am not a computer expert I need your help please.
When I run the Network Diagnostics for Windows XP, it shows:
"Windows cannot connect to the internet using HTTP, HTTPS or FTP.
This is probably caused by firewall settings on this computer.
Check the firewall settings for the HTTP Port (80); HTTPS Port (443) and FTP Port (21).

I would like to clarify that I have not changed the firewall settings. This problem appeared after a run a deep MSE and showed me that I was infected with bacdoor:win32/cycbot.B.

Apparently MSE cleaned and removed the mentioned virus. The rest of the computer is working just fine but I cannot get it to the internet.

I do know for a fact that I have internet connection, since I have an network and I am writing you from another computer within the network.

Will someone be able to help me????? Please????
 

A:Problems with Internet Explorer - Internet cannot display the web page

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RELEVANCY SCORE 59.6

I am running windows 98 on a computer that is networked to a server running novell 4.11. I can see all the network drives and all programs run with no problems, except Internet Explorer. When I try to run it I get an error message saying there is no connection to the internet. None of the other computer running off this server are having this problem.
Thanks for any help!!!
 

A:Problems with Internet Explorer

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RELEVANCY SCORE 59.6

Hello, Again!
I have left a thread on this subject two days ago with no help. Can somebody help me or am I wasting my time.
signed:
tired and frustrated!!!!!
 

A:Internet Explorer Problems

Forcing people to "go hunting" for your original thread is not the way to get help though, if you just post a "reply" to your earlier thread with the word "bump" it is accepted as a well mannered way to get the thread back to the top of the page. Any reply will get it back to the top, even one from the original poster (you).

You do have some small issues in the HJT log that need fixing, but only those who have "qualified" through rigorous training are allowed to provide help on the HJT logs on the forum.

Everyone gives their time free to help, there is no pay involved, so you need to be patient and "bump" the original thread back up to the top when it gets too far down the list.
 

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RELEVANCY SCORE 59.6

When IE opens all it says is connecting and has a blank screen. It will not do anything. Please help me. Below is my hijack this file.
Logfile of HijackThis v1.99.1
Scan saved at 7:43:40 PM, on 7/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\OpenSA\Apache2\bin\Apache.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\E_S00RP1.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\OpenSA\Apache2\bin\Apache.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\... Read more

A:Internet Explorer problems

Do other browsers work? Do other internet accessing applications work?
 

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RELEVANCY SCORE 59.6

Hello,
Can somebody help. I had a previous thread and was getting some help but I think they have given up since I am still experiencing the same problem. I don't know if it's a security issue or a operating issue so I will post here. When I am surfing the internet and I have multiple pages up, I go to close one of the pages or a popup and I get an error message along with a page named "blank" . A pop up window asks if I want to send error message to microsoft and then I am kicked out of the internet.
Please somebody help. I have been at work on this for the last two weeks.
I am posting my HJT LOG

Logfile of HijackThis v1.99.1
Scan saved at 8:52:13 PM, on 11/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS... Read more

A:Internet Explorer Problems

I am sure you have an infection and a HJT expert will be here to diagnose your log file very shortly, this person will have a little yellow shield to the left of their name so please just be a bit patient as they are just a bit busy.
 

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RELEVANCY SCORE 59.6

Whenever i close a single IE window, it says it has encountered an error and must close them all. IS there anyway to change this?
 

A:Internet Explorer Problems

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RELEVANCY SCORE 59.6

I have a problem with my Internet Explorer 6.0. when I initiate the application, it defaults to the I-lookup.com web page. Every attempt to change the default reverts back to that one. I have scanned for virus' and haven't found any. I also downloaded the HIJACKTHIS program and ran a scan. I am attaching the results from the log for someone to help me out with this. I also have a situation with something called syscpy.exe having problems...any idea what that is?

All help is appreciated

Logfile of HijackThis v1.97.3
Scan saved at 2:39:30 PM, on 10/14/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Winamp\Winampa.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\Program Files\ClearSearch\Loader.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Hotbar\bin\4.3.5.0\HbInst.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\aim\aim.exe
C:\WI... Read more

A:Internet Explorer Problems

do you have a P2P client (Kazaa, Morpheus, etc) installed. I know that kazaa sets passthison.com as my homepage when i installed it. so chances are you have a spyware prog installed. d/l adaware or spybot and scan for them. i did a google search for the syscpy.exe and couldn't find anything except a post from another forum where another person listed a hijackthis log file so it may be related to that app.
 

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RELEVANCY SCORE 59.6

Every time i open internet explorer, an error message pops up saying "is not a valid date." when i click ok the window pops up but it gets annoying. this also happens when pop ups come up.
 

A:internet explorer problems

Thats definitely odd.

Try this:

In IE go to Tools -> Internet Options -> and delete Files and Cookies.

To check for and remove any Spyware or Adware that may be installed on your machine download, update, run, and fix ALL problems found by either of the above mentioned programs. You may need to reboot and have the scan run at startup. Run it again to make sure all components have been removed. There is also an Immunize in feature in Spybot that should be enabled to protect against some installations of Adware/Spyware.

Ad-aware and Spybot:
http://spywareinfo.com/downloads.php?cat=sp#det

To check for a virus please visit one of the following sites for a free online virus scan. Even if you a virus scanner installed, this one gives you a second opinion, and it will be up-to-date which yours might not be.

Symantec:
http://securityresponse.symantec.com

Trend Micro:
http://housecall.trendmicro.com

If you do not currently have and antivirus program install; try AVG from www.grisoft.com – it is free.

If you have Kazaa, it has to go. Uninstall through ADD/REMOVE PROGRAMS in Control Panel then use Kazaa Begone to remove it completely. Kazaa is full of Spyware and spreads viruses. All file-sharing programs cause a multitude of problems and promote illegal sharing of information.

Kazaa Begone:
http://www.spywareinfo.com/~merijn/index.html

Then post a Hijack This Log to have someone analysis it for further cleaning/recommendations.

Hijack This:
http://spywareinfo.com/do... Read more

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RELEVANCY SCORE 59.6

I am having strange problems with ie9.

when I open a window in ie9 task manager lists 2 iexplorer.exe's running.

when I get to a page that I need to reload the page tells me that ie9 cannot load that page.

When I look at task manager I see that there are multiple times that ie9 is running. If I open a new tab I see another ie9 is running.

I have problems with ending the extra ie9's.

A:problems with internet explorer

Is more than one IE9 showing on the task bar? I don't mean the icon, just the instances.

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RELEVANCY SCORE 59.6

I posted on here a few days ago with regards to a problem with my xp system which in the main has been resolved by completing a system restore in safe mode.

New problem and you guys/gals could (and I know you will!!) by my saviour.
Within IE, I no longer am able to complete any updates via microsoft updates as when it asks for me to install ACTIVE X, the bar does not appeal nor do I get any security warnings.
When I try to do a download the pop up box which allows you to either run, save as... or cancel will not appear.
The tools option on the top of your IE is not available and the favourites option has disappeared also.
Silly things like on the top of the page you would normally have YOUR CURRENT PAGE DISPLAYED BY SKY (my server) have gone.

Now I downloaded IE 8 just prior to these problems and have a feeling it may have corrupted my IE but my knowledge of computer is minimal, so I may be truly wrong!!!!

I guess I may be somewhat vague, so any extra info will be provided if necessary. PLEASE HELP

Thanks all
Dave
 

A:Internet Explorer problems

Try this, click on the Start button then on Run. In the Run box type cmd click OK. A command window will open. In here type sfc /scannow press Enter key. A progress bar will appear, you may need to insert your Windows CD at this point. When the progress bar disappears reboot your computer. This can fix errors relating to IE, worth a try.
 

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