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Refurbished T440s - Came with Windows 10 only - What else do I need to install?

Q: Refurbished T440s - Came with Windows 10 only - What else do I need to install?

Hi there all. I just purchased a refurbished T440s from BestBuy. It was shipped from one their resselers. It has the following specs: T440s - 14"Intel i5-4300U CPU1920X1080 Touchscreen250GB SSD8GB DDR3 It came with Windows 10, which I had to go thru and install it myself. I was a desktop user before and didn't have any experience with notebooks before. But I did realized it didn't have any of Lenovos utilities on it. That seemed odd to me. So I went to Lenovo support. I was very impressed. The serial number was detected and 5 downloads were offered as "the most popular" downloads for this model. So I went ahead and installed the following utilities: - Lenovo's system update for Windows 10- Connect2- Lenovos Power Management Driver for Windows 10- Lenovos System Interface Foundation for Windows 10 So far, so good. Everything seems to work well. I have the follwoing questions: 1. Did I miss anything? Are there any more utilities that I should be installing? 2. What is Expresscache Utility. This computer has only one 250 GB SSD. Do I need to install the Expresscache utility? My understanding of it is that Expresscache speeds up reading and writing to HDDs by using cache on SSD. I don't have an HDD on it. However, I do use a large external USB HDD. So would Expresscache help speed up read/write to the external USB HDD? Thanks in advance for your help and advice. Regards, Illo

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RELEVANCY SCORE 200
Preferred Solution: Refurbished T440s - Came with Windows 10 only - What else do I need to install?

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 96

Most Thinkpads coming back on the market as refurbished units have Windows 10 installed.  This is even for models as early as the T400/T500 when the original operating system was Windows 7. This is somewhat annoying since I have devices for which drivers are available only for Windows 7 and earlier. I would prefer not to have to re-purchase "upgraded" devices - at least until the EOL of Windows 7. What are my option(s) to get Windows 7 on such a system? i) Would the Restore and Recovery discs for the original Windows 7 install still be available from Lenovo? ii) Would it be better to find a generic Windows 7 installation disc (with COA and Product Key), install this, then get the drivers for the specific Thinkpad from the Lenovo web site? iii) Could downgrade rights to Windows 7 Pro be exercised with a refurbished Thinkpad running Windows 10 Pro? Thanks! P.S. How about the more recent Thinkpads which were originally with Windows 7 Pro via downgrade rights from Windows 8/8.1/10?  

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RELEVANCY SCORE 51.2

A refurbished laptop with a valid copy of Win 7 Pro randomly locked up. I installed Win 7, from disk, but did not copy the activation code. Now I cannot reactivate it.

It has a COA on back, but this includes a number that is will not activate the laptop.
I can't even enter it in, since it starts with "00212"

Originally, it was sold with Vista, and has a Vista activation key in the battery compartment. This does not work.

thanks in advance for any assistance.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85088
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {15FD7056-3561-4B3F-8E37-0347AF906875}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By... Read more

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RELEVANCY SCORE 50.8

I have been working on for 2 days to completely clean my laptop free of bugs and slow performance. I have NO Windows XP disk, I have everything backed up and have run the winnt32 process successfully. When I started this I had 6GB of free space on my HD. First off, Im not sure where the 45GB is being used at? When i add the pcitures and stuff it comes to like 10gb.

Anyways. I have followed various boot.ini dialogs on the web and deleted the old Windows Folder(most of it) and still had 6gb of 'free space on HDD" so, I did it again, runing WINNt32 from the i 386 folder, with similar results.

I installed drivers and tried to start fresh, but then ran into a hiccup installing devices and ran system restore to negate the installatioin of devices. After the SYs restore, I only have 2.5 GB of free space, and i cannot hardly run a computer on that much free space.

Please advise on how to proceed, if there are any direct ideas on how to truly free up this space. and have a smooth operating machine again.

I have no re-install disk with this machine, so I am using what i have. I have backed up Drivers on external HDD.
Thanks in advance for the help or links to a guide. I want to start fresh!
 

A:Winnt32 Clean Install XP on refurbished IBM thinkpad

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RELEVANCY SCORE 50.4

Hi:
I purchased the DELL refurbished PC/XP professional with SP3 the other day because I still love to use XP once awhile, although I have two other PCs with Win 7, respectively.

The problem is that I can NOT install Word 2000, ....
error message popping up in the middle of the screen.

Error: 1305
D:|PFILES|msoffice|OFFIC\WINWORD.EXE.
Verify that the file exists and that you can access it.

In my guess, there is NO MS word pre-loaded on this, refurbished DELL pc.
There is no platform to install MS Word 2000?
All of the PCs are already pre-installed MS 2010 or 2007 upon installation.

If that's causing the problem, how to make the installation proceed?

Thanks for any help in advance.
 

A:Unable to install, ... Word 2000 on Refurbished DELL/XP pro.

You didn't advise where you bought your refurbished Dell from, and you didn't advise what model name and model number it is.

I've bought 6 refurbished Dell desktops and laptops in the past year from www.newegg.com and www.overstock.com, and none of them came with a version of Microsoft Office pre-installed.

------------------------------------------------------------------
 

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RELEVANCY SCORE 50.4

I wanted to install Constant Guard (from Comcast) on my Dell Desktop (Service Tag: 38JSL21) that I refurbished myself, but it said that I didn't have enough RAM. I have 512MB RAM running Windows XP, and Constant Guard says I have 511MB and can't install it.

Is there a way for me to trick this software into thinking that I have enough, without physically upgrading my RAM? I pray!

Any insight is appreciated!

A:Personally Refurbished Dell can't install Constant Guard

here's the forum for cgsounds strange... like, some ram is in use, yes, but constant guard must really need that 1mb ram (it says 512 minimum.can you go with another security option?

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RELEVANCY SCORE 45.6

Lately my PC has been running slower than usual, loading into windows takes 3-minutes which is really frustrating. So I'm looking to Wipe my PC and Reinstall windows altogether. Windows itself is ?67 but I've saw a refurbished version which is around ?35 which is a huge difference for me. So i'm wondering what is the difference when purchasing refurbed version and will i run into unusual problems.

This is the refurbed version - http://www.amazon.co.uk/Windows-Professional-Refurbisch...

A:Windows 7 refurbished

You don't have install media or a factory recovery partition?

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RELEVANCY SCORE 45.2

Hi,

There was a garage sale and this person was selling this desktop for free.

It came with OEM (I believe, because it had the sticker saying this was designed for XP, and booted to XP) with XP, and I also got a windows 7 install ISO from Microsoft Tech Support awhile back for a different problem. I used that ISO to install, and i'm currently running unactivated.

The product key for XP doesn't work.

The product key that magical jelly bean found says it's default.

The product key that was actually designed for this ISO didn't work either.

What can I do about this? With buying a licence being last.

Willing to try other options...

A:Refurbished PC Windows 7, problems.

You can try contacting Microsoft to see if they will activate it. If not, you are most likely looking at purchasing a license (if you can).

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RELEVANCY SCORE 45.2

Back story (if you want to know why): A friend of mine bought this computer with Windows 7, then changed so much (stuff for lack of a better word), that Windows DVD Maker opened instead of ANYTHING else you clicked on unless you Right Click > Run in Sandbox mode the program (never seen this option before). Also, I was unable to install any programs or uninstall in programs. So re-install Windows is my default move when I don't know what else to do.

What I did:
1) I read:
Clean Reinstall - Factory OEM Windows 7

2) I made a bootable USB with:
Windows 7 USB/DVD Download Tool

and Windows 7 Professional x86 SP1 (old) X17-24280.iso from:
Windows 7 Direct Download Links, Official Disk Images from Digital River

What happened:
1) The Windows 7 Pro Refurbished PCs OEM Software sticker on the laptop doesn't have a Product Key on it. There is a Windows XP Professional sticker also on the bottom, this Product Key obviously didn't work either (but I tried it).

2) Currently running Windows 7 Pro, but not activated.

What I want to do:
1) Get Win 7 activated.

What I wish I would have done:
1) Got a Diagnostic Report BEFORE I re-installed Win 7.

What I'm thinking about doing:
1) Trying to install Windows XP with the Product Key.

Computer Model Latitude D620
BIOS Vendor Dell Inc.
BIOS Version DELL - 27d70403
BIOS Date 4/3/2007
OS Version Microsoft Windows 7 Professional


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Dat... Read more

A:Windows 7 Pro Refurbished PCs reinstall

The installed Product Key is the Default Key for Win7 Pro - and can never be activated.
What EXACTLY does the refurbisher's sticker say?
Most refurbishers are required to affix a proper COA sticker for the new OS alongside the old - and this should have the full Product Key on it. Many others with so-called 'refurbisher's stickers' on are in fact counterfeits.

Check inside the battery compartment - the COA sticker may be there.

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RELEVANCY SCORE 45.2

I recently purchased a refurbished HP laptop from a third party. After startup I encountered the bsod. The person I brought from said to scratch off the silver covering the full license key to activate. My problem is, I can't get it to boot so I can register the new license. Can you help please?

A:How to register Windows 10 refurbished key

Hello, Welcome to the HP Support forum. Getting the PC to boot is different from the Windows activation. Do you mean BSOD like >this< - if YES< it is  known as Blue Screen of Death (BSOD). BSOD is kind of Windows self-protection feature. If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error.What you describe could happen because of incompatible with Windows driver (most often) or because of hardware issue (rarely). In order to troubleshoot, I would need some specific information.  I would first recommend you test your hardware for issues 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.This will check major hardware componets for issue (do it just in case) . Here is more info >> http://support.hp.com/us-en/document/c03467259#AbT1 If there is no Quick test available, please perform Hard Drive test and Memory tests  

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RELEVANCY SCORE 45.2

Basically I am just building my new pc and need to get a copy of windows 7. I plan to get windows 7 home premium 64-bit OEM edition. When i went to buy it for 73 i noticed there was a link advertising it for 43. This is from Amazon. The only difference i can see is that this one is refurbished. Just wondering what this means, since it only has one use so how can it be refurbished? does it mean they have just re-used an old disc and got a new product key for it? is this legit or is i better to get the full price new version? thanks for any help.
 

A:Refurbished windows 7 question

A refurbished OEM would be illegal since the OEM version cannot legally be re-used as it is tied to the specific hardware.
I would steer well clear.
 

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RELEVANCY SCORE 45.2

I bought a refurbished windows 7 computer and after the set up i went on internet explorer to download a better browser and then a coloured screen appeared so i had to hold in the power button and start it up again and then it did it again please help urgent.
 

A:Refurbished windows 7 computer

We are going to need more info. what is the make/model of the pc and what version of 7 is on there? Where did you purchase it from? What did the error state?
 

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RELEVANCY SCORE 45.2

Hello I've got T440s (20AQ004URT) and I want to connect it to my Sony Bravia TV (Miracast certified) wirelessly.I've made clean Windows 10 installation. At this point WiDi connection works 8 times out of 10. Then, Windows automatically installs necessary drivers (for touchpad, graphics, etc.). At this point I could hardly get WiDi working, it starts to connect to my TV and then just fails. So, I went to Intel forum and found out that I should install latest drivers from Intel (graphics, networking and Intel WiDi Pro software). I have installed all that stuff, but nothing changed. My hardware seems to be compatible with Intel WiDi Pro, as I could install necessary software. Also, my antivirus/firewall is disabled. But I still can't get WiDi working - laptop sees my TV, it starts to connect, my TV shows connection, but then it fails.  Please, help me resolve this issue.

A:T440s, Windows 10 and WiDi

Same issue

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RELEVANCY SCORE 44.8

I bought a used Dell Desktop computer from Dell a few years back. As advertized, it did not come with any software/OS installed or OS disc and I was fine with that because I had a copy of Vista I previously purchased. However when I received it, it had a Windows 7 COA stuck to it. Fast forward to today, I would like to put Windows 7 on the computer. Trying to understand what, if any, rights I have to use the license key.

It's an unusual situation and I can't seem to find a straight answer. Don't know that I will, but thought to put it out there to see if anyone had any thoughts/ideas.

Thanks.

A:Refurbished Dell with Windows 7 COA but no software.

A Windows 7 COA gives you the activation key for exactly the copy of Windows 7 as specified on the sticker.

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RELEVANCY SCORE 44.8

Hi Tech Team.

So I got sent a refurbished HP Compaq nc6400 last week. It had Windows XP Pro already installed and also came with a backup disk. But right away, I noticed that there were some things wrong. Again, I'm not very tech savvy; but I will explain as best I can to come off like I am.

For one thing, some windows would pop up just off the screen(like the EQ window in VLC Media Player)and I would have to drag/maximize them. I was told on another forum that it looks as though my computer was previously set up as a dual monitor situation. But they never really gave me a remedy to fix this. I checked under monitors on the desktop and made sure that the primary monitor was *1*(and that 2 was inactive) but this problem still persists. But this is the smaller problem.

The larger problem is that sound only comes out of the right speaker. I fiddled with all of the sound options on the control panel. No change. I googled this problem and found a lot of similar complaints just like this; but no real solution. I called HP headquarters and they told me to uninstall/reinstall Soundmax. I did that. But still- nothing. Just sound from the right speaker. When I plug in my headphones, the left and right play fine. Since the complaints on google are several years old, I was wondering if there was a simple solution that I may have overlooked.

Thanks, and also if you guys know of any efficient ways to accelerate/boost bandwidth speed, please let me know.
 

A:A couple of problems with a refurbished HP w/Windows XP Pro

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RELEVANCY SCORE 44.8

Looking for new (second hand) Lenovo laptop on ebay a seller has told me when I queried - the Windows and Office versions and how I could reinstall in case of a crash

"Yes I can confirm the windows 7 and office 2007 are licensed. The windows 7 is an ultimate version which is a volume upgrade license(several volume upgrades) and hence I can't give out serial keys or media for both the software"

I thought the COA normally on the laptop base and its registration number was required in case of a reinstall.

Anyone know the current legal / Miscrosoft rules on this?

Cheers Chris

A:Windows 7 on refurbished hardware - what is legal

Dont buy Licenses from eBay. Volume licenses are for large corporations that have purchased site lic and if you ever need support you may not be able to get it with one of those.

Buyer be ware on eBay

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RELEVANCY SCORE 44.8

Greetings, I just got a refurbished Pavilion laptop. It came with Windows 10 pre-loaded and is in perfect working condition, but they stripped all stickers from it, including the one with the Windows license key. If I purchase the recovery media from HP, will it have the license key, and will it work on my laptop?   I'm awaiting a callback from the refurbisher's customer service department to see if I can get a key from them (I just called a few minutes ago). For the price I paid, I don't mind doing a little legwork to take care of this (including purchasing a new copy of Windows, although I'd rather not if I can avoid it).

A:Refurbished Laptop with no Windows License Key

@G-Rock77? If the notebook is a model that is only a few years old, then the license activation key is actually in the BIOS.   Since the 17-121gw notebook is a 2015 model, that is where the license  activation key will be, unless the refurbisher cleared the HP Factory  Default keys. Windows COA stickers have not been used for a few years on HP desktop and notebook PCs. Check in the BIOS. See the image below. 

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RELEVANCY SCORE 44.8

Just curious if any Pros Or Cons ?? I'm about to Reboot my Computer in my quest clear out whatever is preventing me from taking Updates without Failure or Error Codes...I just recently purchased a Refurbished Dell that came with the Windows 7 Pro Operating System...The label on the CD that came with the Dell has the Microsoft Logo and Refurbished Windows 7 Pro printed on it as well... Pardon my Computer Illiteracy but I just want to make sure that I can Safely Reboot my Computer with this CD ?? Thanks

A:Refurbished Windows 7 Pro Operating System.....

As long as the Product Key on the COA sticker is still readable you can use the latest Win7 installer with SP1 for your licensed version provided here to get a perfect Clean Reinstall - Factory OEM Windows 7

Pay close attention to how drivers are handled in Win7 and the Special Note for Dell Owners at the end of the tutorial. I would run the Delll bootable Diagnostics now to check over the hardware first, then if it runs only save that partition since Recovery won't run after reinstall. Dell Diagnostics Utility - How to Run the . If Diagnostics won't run the delete all partitions during the install.

Ask back any questons you have.

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RELEVANCY SCORE 44.8

A friend dropped off a T410 system. Windows is flakey and locks up after about 5 minutes. Ran the HD test program in the BIOS. It finished but gave me a bunch of 0000 Read verification errors though the controller tested fine. What I'd like to do is format the Windows partition and re-install. But I don't have Windows disks (there is a COA sticker for Windows 7 Home Premium 64). Can I build a set of recovery disks from this system? Even if Windows won't run? Any info would be a great help. Thanks.

A:Refurbished T410 Windows flakey

Hi, does this help you: https://www.microsoft.com/en-us/software-download/windows7# ? RegardsTimKp

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RELEVANCY SCORE 44.8

Hello,
 
I am trying to fix a computer for a friend that was dug out of storage and the password forgotten.  After I couldn't reset the password or otherwise gain access to it, I decided to reformat and install the OS fresh.  Upon installation, the product key on the side of the computer is invalid.  There are two CoAs on the computer, one, seemingly the original, that is marked DO NOT USE, and another that is marked refurbished.  I tried the serial on the refurbished sticker first, but neither one works.
 
I read somehwere in the endless sea of nonsense about such an issue, and one theory was stated as Microsoft 'negated' the refurbished product keys for some reason or another.  The thread was so old that the link provided as proof didn't work anymore.
 
Anyone have any idea what's going on here?  I believe I may have bricked this apparatus.

A:Windows XP Pro refurbished computer activation

Hello, and Welcome
 
You need to activate by phone. If that does not work you can call this number (U.S. only) and keep trying until you get a live person. Explain the problem and the two COA stickers.
 
Win (888) 571-2048

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RELEVANCY SCORE 44.8

I, too, received notice from Mozilla Firefox and am now limping along on old unsupported version of Internet Explorer, trying to find some technical advice about a refurbished desktop computer I'm considering buying to replace this poor old laptop with Windows Vista. Am new to site and still trying to find my way around. Can anyone tell me anything about a Dell Optiplex 790 i5 Desktop? Refurbished with 4 GB Ram, 1 terabyte Hard Drive, Windows 10 Pro 64-Bit OS?
 

A:VISTA/Windows Replacement Refurbished PC?

Alos, I have requested a MOD to open a new thread for you. Yes if youre just wanting a decent desktop for casual use that would be an excellent system. I love Dells because they are reliable BUT I myself like to have upgradability =and Dell doesnt really offer that very much like a custom built machine would. But If you can get that PC for a good price Id buy it.
 

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RELEVANCY SCORE 44.8

Hi,
quick Licensing Question..
Want to double check something.
I am in the process of sourcing some used PC's, that I can refurbish, and setup for a non Profit School for orphaned Children.

I have a few retail packs of Windows 7, and Windows XP.
can I use these retail pack licenses on the computers I manage to refurbish/Build?
I plan on offering them some basic computer training , and Ideally would like the computers to all be on the same windows version.
thanks.


Kind Regards, Darren Coetzee * Don't forget to mark as Answered if you found this post helpful. *

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RELEVANCY SCORE 44.8

i've got a T440s that was upgraded to windows 10 about 6 months ago. after installing a new brother printer yesterday, the machine won't boot any more; it just goes directly to automatic repair, then diagnostics, neither of which help. i tried several system restore points, but sr always fails telling me it can't copy the registry. i ran the lenovo hardware diagnostics which fails in the targeted read test of the hard drive with bad sectors. i am backing up all the data (which is on the solid-state drive ?) manually from the cli prompt (that still works) before i do anything else. next planned step is to run the bad sectors tool). i'm wondering if the bad sectors are where the registry (or its backup) is stored, and if so, then will "fixing" the bad sectors destroy the registry to the point where i need to do a refresh. this is the first time i've dealt with a system with a hybrid drive (ssd for start-up & os, hd for storage. since it was originally a windows 8.1 machine will running the refresh put back windows 10, and if so, will it know where to write the refreshed os files to the ssd and hd? all suggestions appreciated.

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RELEVANCY SCORE 44.8

I have a Thinkpad T440s that I bought a coupleof months ago. My problem is that the Two Finger Tap in the Synaptics Control Panel is disabling itself. This occurs completely at random. When this occurs I have to open up the Synaptics Contol Panel and re-enable it. I have gone weeks without this occuring to sometimes having it happen four or five times a day. I have reinstalled the Lenovo synaptics drivers and this still occurs. Are there any solutions to this? It is extremely frustrating to have to stop working at random intervals to reclick this checkbox. Any help greatly appreciated. System Specs:Windows 7 Enterprise 64 bitIntel Core i7-4600 2.1 GHz 2.7 GHz8 GB RAMMcAfee 4.8.0.1500 Touchpad Information:SGS Version: SGS 12.0Synaptics ClickPad V1.0 on SMB PortDriver Version: 18.0.7.40FW Version: 1.0Interface: SMB     











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A:T440s Windows 7 Two-Finger Tap turns off by itself

Hi,I have the same.My driver is: 18.0.7.57This annoy me

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RELEVANCY SCORE 44.4

I have an HP Elite 8000 and a drive I need to run XP on. I picked up some password protected surplus drives from Ebay along with a fresh install of XP.
 
It wont install over the Windows 7 drives. I end up with a blue screen (I'd love to post a pic, but its asking for a URL and the pic is on my computer. How can I get the pic to show up on this thread?)
 
It warns that therey be a virus on the drive to be overwritten.
 
It also suggests running chkdsk/F. How would this be done? I cannot access the pasword protected drive.
 
We DID manage to install Linux Unbutu 8.4 on one disk but universally, we cannot connect to the internet, regardless of HD or operating system.
 
 
ANy way to fix this stuff?

A:XP for refurbished PCs wont overwrite Windows 7 or Linux

when does the blue screen show up, how far along the process do you get in the XP install?

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RELEVANCY SCORE 44.4

I just received the Aspire E15 today, and there are 2 major issues. First, it is supposed to have 500 GB and from what we can tell, it only has 28.5. The second is that windows 10 wont activate. I have tried to contact support at phone number and email, but i have not received any response. Need help ASAP!!

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RELEVANCY SCORE 44.4

Hi, I turned on my refurbished computer and the power got cut off before I could finish setting up as per the instructions that were sent with it. Now it is stuck on a screen that says the account is disabled, contact your administrator. There is only an OK button and it does nothing. There is NO power button so I can't do shift+restart, window button + R doesn't do anything and I've tried everything to start in safe mode to no avail.... Please help!

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RELEVANCY SCORE 44.4

I had purchased a refurbished Dell, latitude laptop computer from online, years ago. In general system properties, it has Microsoft Windows XP, professional; version 2002, service pack 3. Computer has an intel pentium III processor, 1.0GHz, 256MB of RAM. The windows xp pro., was already pre loaded, so it was a computer delivered in a box with "no other" info, etc.. After many years of use and loaded up memory, I want to first; know how to get a startup disk from what is already installed on my laptop (xp pro.). Then how do I eliminate all the old to start fresh? And where and how does the installation disk, get reloaded on to a fresh computer? I have been researching all of this for a couple of day's, and you only get a little part of each question answered. The computer is otherwise useless if you can't help! So, anyone that can give me any answers or even a little guidance would be greatly appreciated!!
Thanks, Featherwood
 

A:my windows xp professional was pre loaded on my refurbished comp., how do I ...

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RELEVANCY SCORE 44.4

I am more of a novice with this subject, pc and tech stuff, so forgive me if I am doing this wrong. I bought a refurbished HP laptop, or is it now called "notebook"? Plugged it in, wifi came on no problem. I didn't get any book or paper info. Probably cause refurbished. So I get on the blue HP screen and it wants a name and password before anything else. I filled it out. I tried to scroll down, wouldn't go. Tried "enter" and backspace and almost every key when it froze on HP sign in. Using a Vista to send this message. I don't think I am locked out cause can't log in. If anyone can tell me what simple move do I make to continue set up? Is it possible such as "enter button is damaged?  Should there be a "next" in a box that I ckick on,   is it down lower on screen? Then how do I get the page to scroll down? Any help appreciated. Don't even know if it has a warranty. Usually a great consumer except for mecahnical and internet pc. Apreciate if there an answer.Spoiler (Highlight to read)   











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A:windows 10 refurbished laptop model 15-f272wm

If the laptop / notebook is refurbished, can I assume you have no user data or user profile on this system yet?If the answer is no, then try the following: On powering on the laptop, as the blue HP POST screen pops up, press the "F11" key on the keyboard a few times. (You may have to power the system off by holding the power button for 5 seconds and trying again if you don't get the screen the first time). This should take you to the HP System Recovery Screen. If this doesn't work some systems us the "ESC" key in the top left corner of the keyboard instead. Once you enter HP System Recovery you should be able to follow the prompts to do a full factory restore of the system. Please note: This will erase all data and user profiles from the laptop, including the user profile that you can't login to, as you don't seem to have the correct username and password available. This process will take about 1 to 2 hours, so be patient.Here is a link to a HP site that explains exactly how to run Factory Restore:http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02638587 Once the system restore is done, and it powers back on, it should take you back to the "Out of Box Experience" or OOBE for short.  This will take you through setting up the system with your own user profile and installing factory software and drivers for the first time.The OOBE usually takes about 20 ~ 30 mins in windows 10. When you get to the screen asking you to create a Mi... Read more

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RELEVANCY SCORE 44.4

Hi
I have a windows 7 HP DC 7700 pentium D Desktop PC with a licence for refurbished PC's.
I recently took advantage of the free upgrade to windows 10, and I have now decided that I would like to return to windows 7, but unfortunately I have gone past the 30 day period when I can reverse back to Windows 7.
The computer has an XP sticker with a traditional key, and a Windows 7 sticker with unusual keys.

My windows 7 licence sticker on my computer does not look like a key that I am familiar with, it is as follows;

Windows 7 home premium for refurbished PC?s
OEM Software
XXX-NNNNN
Do not tamper with or remove this label
XNN-NNNNN
NNNNN-NNN-NNN-NNN

I have a Windows 7 install disk, will any of the above keys allow me to activate my machine back to windows 7, they just don't look the same format keys that I am used to.
HELP!
Kind regards
Alan Woodward

A:windows 7 home premium licence for refurbished PC's

Your key is a 25 digit code in groups of 5

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RELEVANCY SCORE 44

In the past, I have customized my Trackpoint/Touchpad/mouse advanced settings via the Control Panel/Mouse/Thinkpad tab.  Sometime recently, that tab has disappeared and my customization is gone.  I've tried everything that I can think of to get that tab back, but nothing works.  I have: * Verified that my BIOS is set to enable the Trackpoint and pad.* Uninstalled and reinstalled the Synaptics device driver, version 18.0.7.109, plus rebooted.* Run Lenovo System Update and installed all relevant driver updates.* Tried to install the Synaptics Touchpad Firmware for Windows 732/764/864/B64, but I get "Reflash cannot find firmware updates for the devices on this system". Any advice?

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RELEVANCY SCORE 44

I would like to enable the eDrive feature on my T440s to encrypt my hard drive. How can I do this?In order to do so,I enabled "OS optimized defaults" in the bios settingsLoaded them and saved themDid a clean install of Windows 8.1 and removed all partitions during this processInstalled all Lenovo driversInstalled all Windows updatesTried to turn on bit lockerAccording to [1] "If everything is eDrive compliant you won?t be asked whether or you want to encrypt all or part of the drive". However, I am asked whether I want to encrypt all or part of the drive!! So my questions is, what is wrong? How can I enable the eDrive feature? [1] http://www.anandtech.com/show/6891/

A:T440s: How to enable the Windows eDrive feature?

The problem seems to be the Intel Rapid Storage AHCI Driver. Without installing the driver offered on the Lenovo page (12.8.0.1016) and using the driver that came with Windows 8.1 (9.4.0.1023), it works. Does anybody experience the same problem? Is there gonna be new driver that supports the eDrive feature?

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RELEVANCY SCORE 44

I'm trying to do a clean install Windows 10 Pro x64 v1703 (Creators Edition) from a UEFI USB flash drive created with Microsoft's Windows Media Creation Tool. It gets to the point of trying to partition Lite-on SSD it gives an error. BIOS updated to latest version 2.42 3/14/2017.I've tried to format SSD on another pc w/ diskpart select disk x, clean, convert gpt Has anyone been able to install Windows 10 with UEFI/Secure Boot enabled / CSM off? I'm guessing this model doesn't support full UEFI mode for Windows 10?

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RELEVANCY SCORE 43.6

My new refurbished Dell Optiplex desktop came with the Windows 7 Professional 64 bit OS and it is working fine. I need suggestions of how to install an internet browser, since there isn't one in it and I can only download the programs I own from the internet. I could use either Google Chrome or Internet Explorer.

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RELEVANCY SCORE 43.6

I'm posting this on TenForums so others will learn from my experience upgrading to Windows 10. But I would really like to know if anyone else has seen a computer with the square Windows 8 sticker, but no product key either on a label or in firmware/bios? <- that's just bolded because that is the main question I have :-)

I purchased a manufacturer refurbished ASUS X750JA laptop on ebay. It has the official Windows 8 little square sticker on the back, which to me indicates it should have a Windows 8 product key stored in UEFI firmware. It came with 2x 1TB hard drives. I didn't want to mess with Windows 8 or 8.1 at all, so I booted the laptop and it came up with the OOBE Windows 8.1 screen as expected. I entered audit mode and exported the drivers to a USB flash drive, then shut it down.

I pulled out the primary HDD and installed a completely blank SSD and clean installed Windows 10 Home. Created a local user account, and Windows 10 was not activated! *raise one eyebrow here* Ran showkey plus and no product key in UEFI/bios. So I connected the HDD to a USB adapter (which is why I did not bother making a back up image first - because I have lots of other means of making a backup image from the removed HDD). Looked at the software registry hive with showkey plus and it showed an OEM Windows 8 Home product key. Changed the Windows 10 product key and entered the Windows 8 product key and it activated just like it should.

If something had happened to that Wind... Read more

A:Windows 8 sticker but no product key in UEFI on refurbished laptop

I purchased a manufacturer refurbished ASUS X750JA laptop on ebay.



It was a remanu - most likely board changed...

and service techs do not flash the bios

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RELEVANCY SCORE 43.6

My new refurbished Dell Optiplex desktop came with the Windows 7 Professional 64 bit OS and it is working fine. I need suggestions of how to install an internet browser, since there isn't one in it and I can only download the programs I own from the internet. I could use either Google Chrome or Internet Explorer.

A:Need a browser for my refurbished Windows 7 Prof 64 bit Dell desktop

Hello and welcome:

Internet Explorer (IE) comes "built-in" to Windows 7.
If your refurbished computer has been fully updated with Service Pack 1 and all the necessary critical and important patches, you should already have IE11 (the only supported version of IE for Win7).

Firefox can be downloaded here:
Mozilla Firefox Web Browser — Download Firefox in your language — Mozilla

Chrome can be downloaded here:
Chrome Web Browser

To check about your Windows 7 version, click the round Windows "start orb" in the lower left > type "msinfo32" without quotes into the search box > click the "msinfo32.exe" link that appears.
You can post a screen shot of the window that shows your Windows version.

To check your IE version, you can click the IE desktop shortcut icon (or the taskbar icon) to open the program. Then, click the little "gear" icon in the upper right corner, then click "About Internet Explorer". It will say what version IE you have.

HTH,
MM

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RELEVANCY SCORE 43.6

For some reason these 2 models will image just fine when looking at the TS in SCCM 2012 10. Once the computer is rebooted though it goes right into recovery mode and needs the key entered. Nothing stands out in event viewer. I am looking for some guidance on where I can look for a solution on this. 

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RELEVANCY SCORE 43.6

Upgrading from Windows 8.1 (touch working) to Windows 10 I lost touch functionality. I've tried replacing the LCD myself after cracking the first one just to verify the ribbons were connected behind the LCD assembly (factory tape/glue is holding them down). I haven't tried ordering the Windows 8.1 Restore CDs and rolling back. I can confirm it's not a hardware issue. I'm guessing it's firmware related. Similar to the Yoga touch problems Lenovo's been having and those users upgrading to Windows 10. Checking the forums it looks like updates have been hit or miss. I've tried downloading Windows Tab Installer Package, the Yoga LCD Firmware Updates (unable to pass hidident.exe to update), downloading the SCCM package and looking for any type of installer and none's available. Leaning towards a firmware incompatibility. Can anyone at Lenovo confirm this for me? I can understand the 20AQ had a limited run compared to 20AR (non touch) and the Yoga Series. Still it'd be nice to have someone confirm. It's a shame the laptop is only a few years old. If there's a beta firmware package for the touch digitizer I'd be happy to try. Intermittent response would be better than none. Thanks all,

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RELEVANCY SCORE 43.2

I'm hoping someone could point me in the right direction in trying to figure this out. Not sure if everything I'm going to say will be helpful but since I don't know the problem I figured it won't hurt. Last year I installed windows 10 and it worked for a few weeks. Eventually it just had the spinning circle ( So long ago I can't remember) and I tried a few ways people suggested to make it work. It didn't. Eventually it showed a different screen telling me to go to a save point (i think) or do a clean install of windows 7. I decided to just do the clean install. The laptop starts up fine I put in the windows 7 product key and the laptop was working. I downloaded chrome and then decided to go to bed. I turn it off and the next day when I turned it on it showed the lenovo thinkpad splash screen then went black. It ends up in an infinite loop of lenovo screen then black (I'm assuming it's restarting) screen. I could get to what I'm assuming the BIOS menu is by getting it to show the "stuck key error press f1." Someone mentioned reseating the ram and I finally got around to it but after that now I get the lenovo splash screen then a black screen with a blinking underscore ( _ ) and it sits that way for a few seconds then does it all over again.  I'm at a loss. I have no idea if something failed/died nor do I know how to test to figure out if something failed on me. 

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RELEVANCY SCORE 43.2

Hi 7forums!

Here are my specs:

Toshiba P775-S7215 core i7

Is Windows 7 Home Premium 64bit, came installed with the laptop - no disk, ie OEM

I just bought it from Newegg.com. It's a refurbished machine and came with no documents or disks. When this first started happening I did a repair install or whatever it is you can select after pressing F2 on boot. Then I bought a 30-day license for DriverMax and updated the drivers. And did a Windows Update, etc.

I read somewhere today that Norton could cause it so I uninstalled it (wasn't full version anyway). But it's still happening.


I've attached a zip file containing the health report and the contents of Windows_NT6_BSOD_jcgriff2. Let me know if I messed it up and I will redo.

Thanks, in advance, if anyone can help.

I've got a couple of weeks left to the 30 day warranty from Newegg. If it's just a matter of fixing a few bugs then I'd rather do that then return it and maybe end up with something worse. Newegg only has a replacement policy for the machine.

A:Random BSOD - Windows 7 - newly purchased refurbished laptop

Intel display audio driver is old. Please update.


Code:
SYMBOL_STACK_INDEX: 7

SYMBOL_NAME: intelppm+107d

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: intelppm

IMAGE_NAME: intelppm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc0fd

FAILURE_BUCKET_ID: X64_0x1E_0_intelppm+107d

BUCKET_ID: X64_0x1E_0_intelppm+107d

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RELEVANCY SCORE 43.2

I am trying to encrypt my drive using BitLocker. I am saving the key to a USB drive, only encrypting used data, and using new encryption mode. I then run system check before encrypting the drive, and when I restart my computer, I get the following message: "BitLocker could not be enabled. The BitLocker encryption key cannot be obtained from the Trusted Platform Module (TPM). C: was not encrypted."I've done some troubleshooting elsewhere, but can't find any info to help me. I'm running Windows 10 Pro on a Lenovo T440s machine. My TPM is initialized, owned and running, so I'm not sure what to do there. Here are images of my TPM from Device Manager.I'm at a loss, and I definitely need to be able to encrypt my drive. Does anyone have any information? If you need more information about my system, BIOS, etc., I'll be happy to oblige. Thank you.  

A:Unable to encrypt drive using BitLocker on T440s running Windows 10

My guess is that you deployed Win10 in legacy mode, instead of UEFI mode.  You can confirm this in msinfo32.exe, look for "BIOS Mode" in the right-hand panel.  It needs to be "UEFI" if you want to use TPM 2.0.  

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RELEVANCY SCORE 42.8

Hi there.I'm new here but old to IBM/Lenovo  I'm writing you because I'm experiencing a challenge with my t440s and I'm getting crazy.About one month ago, I performed a clean reinstall of Windows 7 pro on my t440s, also installing all the most updated drivers from Lenovo support website (in particular the power manager, hotkeys, display drivers, etc... Nowmy battery duration, with the same power manager settings, has dropped from an average duration of 5 hours to around 1:30-2 h. (normal websites browsing, email checking, nothing "too much"). I have performed a battery reset in the battery management section of the power manager, but nothing changed.When the display brightness is set to 0, the screen is actually still on (not so bright) but still on, and it's a way too much for me if I use my t440s during the night time. Before reinstalling the OS, setting the display brightness to 0 = black screen, like switched off. Hope someone can help me with this situation.Thanks a lot and wish you all a super weekend.Andrea 

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RELEVANCY SCORE 41.6

I agreed to a Lenovo update yesterday (3/21/2018 for my T440s. I remember it saying something about a Bios update and to make sure the machine was plugged in. After agreeing to everything and starting the update, after a while I looked over and noticed that it had a black screen with nothing happening for several hours. The green power button light is on, but when I press it, it just beeps at me. Even holding it down for 10 seconds or more with nothing but a series of beeps (screen stays black with green power button light on). I tried taking the battery out and letting it run out of power, then put the battery back in, plugged it back in and tried to get it to restart. 

A:T440s Bios Update Fail! Black Screen w/ Green Power button still on. (Windows 10 64bit)

One thing you might try that works on some ThinkPads is to reset the BIOS by unplugging the coin cell battery.     That will involved removing the AC power adapter, the main battery and the bottom cover of the laptop, which is detailed on page 61 of the Hardware Maintenance Manual.    Once the base cover is removed, unplug the coin cell battery (see page 67 of the Hardware Maintenance Manual) for a few minutes to let the power drain, and then plug it back in, re-assemble the laptop and try booting it back up. Be careful when prying up the latches while removing the base cover because they can break easily, but I found that gentle prodding and an old credit card etc. can be useful in working the latches free, but you can also get special tools at most electronic stores (often referred to as "spudgers"), to help pry open the case if desired. Best of luck,  

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RELEVANCY SCORE 36.8

I bought a refurbished HP SFF PC. The COA sticker says "Windows 7 Pro for refurbished PC's".
I haven't turned it on yet to see if it has a bunch of bloat ware from HP.
Can I download the Windows 7 Pro .iso and do a clean install using the COA sticker?

I bought the computer to mess around with, it won't have any important files on it and will be used by guests that come over, I don't want them touching my main PC.

A:refurbished PC COA

Most refurbs have minimal bloatware - but I've never actually seen one that hasn't been in use for a while.
They are supposed to be imaged from clean (i.e. no the maufacturer's) disks from the refurbisher, so unless your was one of the bigger outfits, it's likely to be bare-bones, with possibly an AV, and an Office Trial on it.

So far as I know, the COA Key is valid in exactly the same way as a 'normal' one - and can be reinstalled as many time as you like on the same hardware, using either the refurbisher's recovery media or retail media.

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RELEVANCY SCORE 36.8

What exactly is refurbished computer?
Is it good?Is it bad to buy one?

A:Refurbished?

As I understand it, something was bad with it (hdd, RAM, Mobo, etc), the pc was sent back, they fix it and have to sell it as used now. It could be as good as a new one, perhaps better but warranty will be shorten by a lot.

I'm sure others will have a better answer though.

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RELEVANCY SCORE 36.8

Which brands are better?
 

A:Refurbished PC's

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