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Can't factory reset my stream 13 notebook

Q: Can't factory reset my stream 13 notebook

I can't not factory reset my laptop. I tried the F11 solution and it dint work an error message came up "error code: 0xc000000f" I tried every solution even the hold power etc. I can not bypass the HP logo screen, PLEASE HELP! I need my laptop for school work.

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RELEVANCY SCORE 200
Preferred Solution: Can't factory reset my stream 13 notebook

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RELEVANCY SCORE 100

So I have the HP Stream Notebook and it's been working all well and fine. However I was going to give the computer to a friend and wanted to perform a reboot so he can receive the laptop all "new" and clean. Also my microsoft email got hacked and I never was able to recover it so being able to log in to the laptop was kind of a no go. However when I tried to perform a reset and wipe all the files the computer said it was unable to. I can't even see the log in option anymore it just displays HP and a black screen. Only thing I could do is turn it on and press F11 to see the troubleshooting menu, but everytime I try to reset it still won't work, it goes up to 37% and then it says it was unsuccessful with rebooting the laptop. I can't return it since there's no warranty but is there any hope for my laptop? This friend really needed it...

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RELEVANCY SCORE 100

Please Help!!How do I Factory Reset my Stream Notebook??I accidentally erased some information and can not get passed the Welcome Screen.So how can I reset my Notebook if I can not get pasted Welcome Screen??











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A:Stream Notebook - 13-c010nr factory reset

Hi there @PhoenixLee79? Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. In answer to your question, please see the following pages on System recovery.Performing an HP System Recovery (Windows 8)Troubleshooting HP System Recovery Problems (Windows 8) If you have any further questions let me know.

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RELEVANCY SCORE 98.8

Hi, I have the above notebook which was brought for me back in January 2015, after having to do a factory reset my laptop turned off half way through and now all you can do is turn it on and it has a black streen with the HP symbol coming up every couple of seconds and thats as far as you can go. i have tried to update the BIOS which its says is already up to date and have done a system checked which all came back fine. have also down loaded the recovery program on to a USB stick but the laptop doesn't do anything and i was wondering if anyone could help as i am ready to bin this laptop even though its hardly been used. Many thanks in advance!  

A:HP Notebook Stream 11-d007na not working after factory reset

Some options: Press the F11 key when powering up to attempt running the recovery utility.Order the recovery media from HP and boot from that. I am not sure what recovery program you downloaded, I do not believe the recovery media from HP is available for download?You could also try a fresh install of Windows 10, instructions are here.

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RELEVANCY SCORE 78.8

Hello,I have HP Stream 14-ax003nc laptop. Friend jokingly started it in SysPrep and the laptop now won't boot (as HP laptops don't support SysPrep mode). It usually can be undone by doing the factory reset. Whenever I try to do that, it just fails immediately with no error message. It just says "We have failed to do factory reset."  What shoul I do? Thanks

A:Stream 14 factory reset?

Hi,You could try performing a startup repair with windows bootable pendrive (which you can create by downloading from Microsoft).https://www.microsoft.com/en-us/software-download/windows10 Hope it helps,David

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RELEVANCY SCORE 78.8

At some point in my owning this product (in the last 4-5 months), I had received a low disk space warning, so I started to uninstall programs that I thought I didn't need. I may have removed something that was necessary for another program to use, but I don't know what that might have been. All the programs I was removing were pre-installed on my notebook.Is there a way to factory reset my notebook to its original settings before I started uninstalling like crazy? or to see what I might have uninstalled so I can re-install? And even after I removed programs I still get the "Low Disk Space" warning, despite backing up all my personal files to my SD card and cleaning out the "Downloads" folder -- since everything seems to go there, which makes me think this computer NEVER had space to begin with. HELP pLEASE! 

A:Factory Reset my Stream 11???

I believe you hold the Esc key down while powering up to enter the UEFI setup and then press the F11 key to restore from the recovery partition.

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RELEVANCY SCORE 78

My otherhalf has a Stream 11 on windows 10, it all started when the screen would just go black and freeze. The memory had about 500mb left and she said to clear the whole thing and start from scratch. So I tried doing a factory reset, chose not to keep personal files. It got to 62%  and said it had failed, now when I try to start it, it gets to the HP logo and thats as far as it goes. The screen goes off, comes back on, shows the HP logo then goes off again. I've tried the Factory reset, I've tried keeping personal files all to no avail. It came with windows 10 preloaded so I don't have a copy that  I can use. I've been trying to sort this for the last 5 days and I'm currently contemplating putting an angle grinder through. However, I don't think my good lady would appreciate me doing this, so I was wondering if anyone has any other ideas?? All help greatly appreciated  

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RELEVANCY SCORE 78

Recently I found my dad's old HP notebook. It's password protected and he doesn't remember it. The battery is not removable and there is no disc port. Is there a way to factory reset the notebook from the startup screen?

A:Factory reset hp stream 13 laptop

Yes, press the F11 key when powering up to enter the system recovery utility to restore it to the factory configuration.

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RELEVANCY SCORE 78

Like others, our Stream hard drive is full and the computer is now nothing more than an expensive paperweight. I was attempting to do a hard reset. However, due to a bad battery, this has been impossible. I turn on the machine and start tapping f11, but a warning about the battery appears and disrupts that making it impossible to get to the proper screen.  If not for the Windows updates eating up the hard drive, it would still work as long as it's plugged in,  bad battery or not.  Is there a way around the stupid message or a way to kill it? I will not be buying another Stream. We've loaded no programs on it. It was just for web browsing and watching Netflix. 

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RELEVANCY SCORE 77.6

i have error in my recovery usb media when i want to restore my laptop to factory setting.i want to sell my laptop and hence like to wipe out the laptop and put it back to its original factory setting. the recovery usb media i created is not able to do boot the system (Or whatever..i think the usb is corrupted) can anyone help pls

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RELEVANCY SCORE 75.6

I recently purchased a HP Stream 11-doll wm. I proceeded to factory reset the notebook. During this process I received a couple of errors. I went ahead and try to reboot the system. For some reason it shows no partion recovery drive, no drivers, and list no operating system. Originally the notebook came with Windows 8.1 but when I received it had Windows 10 Home 64 bit. Any suggestions. 

A:hp stream 11 wont start after factory reset. Deleted recover...

Hi,I would perform a clean install of Windows 10. You can get a free copy directly from Microsoft by downloading media creation tool and running. You will need to do this on another computer and choose when you have launched media creation tool " To install on another PC". Create a bootable USB drive with the same edition of Windows 10 already installed on the computer which is not working. You will need 4GB pendrive.  https://www.microsoft.com/en-us/software-download/windows10 You will need to change boot order in Bios and boot the PC from Pendrive and install Windows 10. I always prefer a clean install on my PCs. Windows 10 will automatically activate once installed and connected to internet.  Let me know if you need further help,David

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RELEVANCY SCORE 74.4

My notebook is locked and I can't get past the welcome screen. How can I reset it so I can log back in?

A:How do you preform a hard reset on a hp stream notebook 13-...

Press F11 when powering up to enter the system recovery utility to restore it to the factory configuration although some here are reporting that that is not working with Windows 10 installations.

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RELEVANCY SCORE 74.4

So i tried to reset my computer but when it got done, it said "the process could not be finished." Everytime I try to start it up it tries to reset again. It is in a neverending cycle. Please Help!? 

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RELEVANCY SCORE 73.6

 i have tried to reset my hp stream as my screen went blank and was flashing.the reset starts and gets to 62%then stops sometime later with a message..there was a problem resettibg your pc. I also tried the repairing your pc ,it just keeps saying attempting repairs then goes blank after an hour or so. any help would be greatly appreciated jimmy

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RELEVANCY SCORE 73.2

I recently encountered a virus on my laptop that denies me access to my files and is severely restricting my computer, i therefore wish to factory reset my laptop. I have already backed up my files but i looked up how to factory reset it with steps such as take out the battery and hold the power button for 15 seconds but this does nothing, how do i do a complete factory reset to get rid of the virus. Anti-virus software has not got rid of it

A:Factory Reset a HP 15 Notebook

Hello, Welcome to the HP Support forum. Thank you for posting. Almost all threats (if not all) can be eliminated should you have the time, knowledge and persistence to combat it. If you do not want to factory reset your PC but want to attempt to fix it, I may be able to assist you with this. If you prefer recovery/reset, the procedure is called HP Recovery.HP computers which have Windows preinstalled on them (a.k.a. OEM Windows version) have partitions which contain an image of OS, drivers, software and can be helpful in tough moments - to restore your PC to factory default condition. Here is a video example >> https://www.youtube.com/watch?v=M6bGr3EgEI0Here are official instructions >> http://support.hp.com/us-en/document/c03489643  Let me know if this works for you. Looking forward to your reply.Happy holidays

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RELEVANCY SCORE 73.2

How do I reset the HP 15 notebook back to factory default?  I called HP but so far, the farthest I have gotten is answering why I want this to occur (my boyfriend is dead, he doesn't need this where he is) and being assignd a case number.  That has taken 38 minutes.  Is a factory reset really that difficult to do? 

A:HP 15 Notebook factory reset

Hi, The following instructions are for Windows 8, but also for Windows 8.1          http://support.hp.com/au-en/document/c03489643 Regards.

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RELEVANCY SCORE 72.4

My laptop is infected with a lot of malware, so I figured I'd reset the whole thing by doing a factory reset (also, got the laptop from my dad who has a lot of unessecary things on it). I can't manage to do the factory reset without a Windows 7 disc. When i visit windows' sites i get a message saying i can't download the software because the laptop came with windows pre-installed.I have the lisence key for windows 7 of course. Does anyone know how I can manage to do a factory reset without the disc? I've tried to type F1 while restarting the computer, but all I get is a notification saying that I need the disc.. I'm going crazy!  The same thing happens when I enter the reset menu from the control panel.Would be very happy if someone would be able to help me with this issue.

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RELEVANCY SCORE 72.4

During doing a factory reset the notebook got to 54% then I came up with a message saying reset failed now laptop won't do anything when I turn it on hp comes on then goes off then on repeatedly

A:Notebook stuck on 54% doing factory reset

Hi,What is the model name, product number of your laptop?http://support.hp.com/in-en/document/c00033108RegardsVisruth

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RELEVANCY SCORE 72.4

I have forgotten my admin password so I want to do a reset on it to just start over

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RELEVANCY SCORE 72.4

Last week I purchased an HP 2000 notebook with windows 8 installed I now wish to return and upgrade for a model with a faster processor. I only have a very few personal items on it such as my email address, windows password administrator details and log in passwords on a couple of apps.Therefore I am considering doing a factory reset to remove my personal information and any passwords I have installed.There is no windows key on the notebook itself. In the windows information there is a product ID number which I do not think is the windows key and another which seems to be it but consists of some asterisks and just the last five letters of a key therefore, I am uncertain about what I need to do.I am not very good with computers but as far as I can ascertain I need to do a factory reset via the HP repair software and not any other way.Any advice as to how I should proceed and what precautions I should take would be most welcome (I have watched the specific HP video on this proceedure, maybe I'm just stupid but I found it only added to my confusion).Don

A:HP 2000 notebook factory reset

Turn on HP laptpPress F11Select Keyboard LayoutClick TroubleShootClick Recovery ManagerClick Windows 8 Another is the just start the windows and search recovery, then launch HP Recovery Manager

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RELEVANCY SCORE 72.4

I forgot my password and now when I turn it on it says enter administrator password or power on password how can I get past this

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RELEVANCY SCORE 71.6

 
I used f11 hey mines saying it's repairing but just clicking it's been doing it for abt 30 min ,not working for me, 

A:Unable to Factory reset HP 2000 Notebook PC

Raines Hello;Allow me to welcome you to the HP forums! If you're hearing a "clicking" sound and not seeing any progress in the reset, my guess is that you hard drive has died -- as it will produce that sound when the seek process fails repeatedly. Please follow the instructions in this link to test the drive: http://support.hp.com/us-en/document/c00439024If that is not possible, as is the case where the BIOS is too old to offer that function, then do the following:1) When rebooting the PC, keep pressing F2 repeatedly. That should eventually bring up a Diagnostics menu.2) Select the option to test the hard drive.If the diagnostics fail, your drive has failed and will need to be replaced.Please post back with the results.Good Luck

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RELEVANCY SCORE 71.6

Product: HP 2000  Notebook PCOS: Windows 7 Ultimate 64 Bit Hi, I have backed up my entire notebook and ready to factory reset but I am unable to achieve this.  I have not been able to find the HP recovery manager on the computer nor a download available for it. I have held the F8 key during reboot but I only get a system restore point option, not a factory settings option.  I unfortunately do not have any CD of Windows 7 ultimate Not sure where to proceed and help is appreciated, Thanks!











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A:Unable to Factory reset HP 2000 Notebook PC

Hi, If the Recovery Partition is still intact, you may be able to launch this by shutting down the notebook, then tapping away at f11 as soon as you start the notebook. Regards, DP-K

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RELEVANCY SCORE 71.6

model is a E402M but when i boot up the laptop and try to access the troubleshoot menu with F9 nothing happens. pressing F2 brings me to a blue screen with BIOS information and boot configuration etc. but i have no idea how to factory reset.
ive tried youtube but all the ASUS windows 8 factory reset tutorials show the F9 way of factory reseting. this laptop is running 8.1 if that helps.

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RELEVANCY SCORE 71.6

model is a E402M but when i boot up the laptop and try to access the troubleshoot menu with F9 nothing happens. pressing F2 brings me to a blue screen with BIOS information and boot configuration etc. but i have no idea how to factory reset.
ive tried youtube but all the ASUS windows 8 factory reset tutorials show the F9 way of factory reseting. this laptop is running 8.1 if that helps.

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RELEVANCY SCORE 70.8

i got my notebook recently and it was super fast as they are when they come out of the box when i put my password it used to load so fast now it takes 5 minutes and the disk is reading 100% only at the beggining. i ran  system reset to factory settings 2 times. i have watched many videos ON YOUTUBE to speed up performance but dont want to follow what they say as i might make the problem worse please help

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RELEVANCY SCORE 70.8

I am trying to Format a Toshiba satellite laptop, it is 12 months old and has Windows 8.1 on it.
I press the the "ZERO" key on start up, but when I get to the return to factory setting part it tries for a couple of seconds and then comes up with

"Unable to reset your PC, The required drive partition is missing"

And when I try to Refresh the drive after going to the recovery section then it says
""The drive where Windows is installed is locked, unlock the drive and try again"

Any Help please

A:Unable to reset my Satellite notebook to factory settings

> "Unable to reset your PC, The required drive partition is missing"
Obviously the recovery partition containing all the recovery files isn?t available anymore? probably it has been deleted or modified in the past?
One question:
Can you reset the OS back to factory settings using this method?

1) In the settings charm, click "Change PC settings".
2) Click "Update & recovery" under PC settings.
3) Click "Recovery" tab.
4) Click "Get started" under "Remove everything" and reinstall Windows.
5) Follow the on-screen instructions to finish the recovery.

In case this isn?t possible anymore, you will need to perform the recovery procedure using the Recovery medium (USB flash recovery stick or DVD disk)

Did you create such medium in the past?

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RELEVANCY SCORE 70

Hi
I'm getting error below after I reset to factory setting my HP Pavillion notebook 
OSL Windows 8
the activation server determined that the specified product key has been blocked

0xC004C003




Robert

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RELEVANCY SCORE 57.6

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 57.6

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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RELEVANCY SCORE 55.6

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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RELEVANCY SCORE 55.6

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











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A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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RELEVANCY SCORE 55.6

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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RELEVANCY SCORE 55.6

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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RELEVANCY SCORE 54

Tried factory resetting, was unsuccessful. Will not load pass the HP screen. Tried doing a system restore/recovery, and hard reset and still the same thing.

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RELEVANCY SCORE 53.6

I need to carry out a factory reset on my Stream 11. I have manged to delete enough files to have 8.3GB space on the hard drive.  However, the reset fails at 29/30% and I don't know why.  Any ideas? I have tried to do the reset via F11 on reboot, from the ESC menu on reboot and from the Control Panel. The machine runs ok after the reset is cancelled.

A:stream 11 reset

Hi,Mostly because of frequent Microsoft Windows 10 UPGRADES, recovery partition gets corrupted and is rendered useless.Here is when HP Recovery USB created using HP Recovery Manager just after initial setup of your laptop becomes useful.Alternatively, you can clean install Windows 10 Home 64 bit using Microsoft windows media creation tool by creating UEFI bootable installation USB:https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlWindows will be automatically activated after installation while connected to internetDownload additional drivers from your HP support pageRegardsVisruth

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RELEVANCY SCORE 53.6

HELP I reset my HP Stream selecting the method of deletes only your files and personal data. Yet during the process this failed to complete therefore failed to reset all the way. The computer then shut down, upon restarting i was faced with the HP logo, followed by a blank screen. This continues over and over. I have completed the hardware checks suggested and the test all passed. However repeating the beginning steps then pressing F11, I am faced with a message saying Recovery and my PC needs to be repaired. I have tried to use a USB and complete system recovery through HP and i cannot get this to show up, i also do not have a CD drive on my laptop. I wouldve installed windows through a code when i bought the laptop in 2015.

A:Reset HP Stream

Did you not create a recovery flash drive? You can purchase one that matches your product name from CompiuterSurgeons.comhttp://www.computersurgeons.com/m-183-hp-stream-notebook.aspx

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RELEVANCY SCORE 53.2

So new laptop today, somehow I must have put on the wrong password so couldn't log on, can't find anyway to reset it. Tried to reboot went wrong....now I get system disabled 52131797.... I have an essay to complete asap, please don't tell me have wasted 150 on a new laptop for nothing??? What happened to the good old days of just rebooting a laptop. ?

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RELEVANCY SCORE 53.2

my hp notebook pc 13 wont start up after the splash screen shows. it doesnt show any error messages. the model number is: 13-c120nr i dont know what to do it wont let me do anything and before it did this i factory reset it and since i did this it opens up shows the HP splash screen then the screen turns grey then black and then restarts  help would be much appreciated plz help

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RELEVANCY SCORE 53.2

need help with my hp stream 11-d015na,need  a pcl encryption cotroller driver.or a recover tool. tackpad no working driver missing.tried on hp website.no drivers for my model.CAN SOMEONE HELP ME OUT.JOHN

A:HP Stream 11 Notebook 11-

Hi,Here is the page on hp support site for your model:https://support.hp.com/us-en/drivers/selfservice/hp-stream-11-d000-notebook-pc/7372144/model/8254983 Hope it helps,David

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RELEVANCY SCORE 53.2

Hello I was upgrading the OS from Windows 8 to Windows 10. As I let it upgrade I noticed that it said, "Restoring your previous version of Windows" then it would restart and do it all over again. I have an external hard drive in which I used for the upgrade. I have kept it plugged in. Please let me know how to break the circle of restarting and let it either install Windows 10 or 8. Thanks!Louie

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RELEVANCY SCORE 53.2

Hi i was woundering what can i do if my hp stream pc 11 isnt holding a charge and the screen say battery alert when i turn it on i have no idea what to do please get in touch thank you for your time

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RELEVANCY SCORE 53.2

I have just purchased a HP Stream Notebook PC 11 and want to find a User Guide I can print out











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A:HP Stream Notebook PC 11

Hi, Please try the following manuals:    http://h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults?sp4ts.oid=7527384&ac.admitted=1426918610062.876444892.199480143 Regards.

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RELEVANCY SCORE 53.2

I bought a HP Stream Notebook PC13 with Windows 10 already installed. I only use this computer to surf the web, but it does have an active trial version of Microsoft Office.  There are no additional programs, photos, videos, etc. downloaded to the computer beyond the original bundle.  The notebook has a 28GB hard drive and 3.58 GB are free.  I cannot run the Windows 10 update with so little free space on the hard drive.  I have a number of files that I think I can delete (Evernote and McAfee), but still not enough to download the Windows 10 update. What's the easiest way of identifying trash to delete?  Finally, any idea why HP built this notebook in a manner that updates are cumbersome/problematic?

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RELEVANCY SCORE 52.8

i neesd to reset the bios password. the disabled code is 69223501. thanks mike.

A:need password reset for hp stream

@mikeavelli? Enter   76181527

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RELEVANCY SCORE 52.8

Please help..i did a system reset on my hp stream 11. It did not work. I get the message "there was a problem reseting you pc no changes are made" now every time i turn it on it wont go past the hp logo screen..screen goes black and goes back to hp logo..loopy loop. Iv tryed a hard reset..didnt work. Are there any solutions to this problem? Laptop is a year oldCheers

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