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BSOD, random crashes whilst playing LOTRO and black screen

Q: BSOD, random crashes whilst playing LOTRO and black screen

Heya all

I have a bit of a problem where I'm not sure whether it's driver related or whether something is failing on my computer. My husband seems to think it's driver related but although I can build my own computers when it comes to things like this I'm completely useless!

First off I can't remember whether I had this issue on my previous set when I first installed Windows 7 or whether it's been just when I've upgraded my computer. I just can't recall the first time I started having this problem.

The first thing I noticed was whenever I exited playing a game my screen would go black, with monitor message saying no video output, and the green power button on my monitor would go orange and I would have turn off and then switch my monitor back on for the screen to come back up. Then I noticed that it started doing it randomly when my computer was idle. Again I would turn my monitor off and then back on again to get the screen back up. During these times when this has happened I've never had to reset my computer. I've recently updated my graphics drivers and the issue seems to be a little more often than not now and my husband thinks it's the graphics drivers that's causing it. I've done a search on the internet and I've come across similar problems but requires a restart, which could mean monitor failure or graphics card failure so I'm unsure as to whether it is driver related.

The second issue that I've been having is randomly when I play LOTRO EU client I've been having BSOD, crashes that require a restart or the LOTRO client has stopped responding error and needs to shut down. I've only had 3 BSOD's over the last couple of months, the first being when I downloaded the US Beta version of the game to see what DX11 looked like. I thought that perhaps it was DX11 that was causing it so I disabled DX11 and didn't have another BSOD for a few weeks. A couple of weeks later I was on the EU Live server and I had another BSOD, unfortunately for these two BSOD's I haven't got the crash dump report to post up but I'd been having problems with my onboard sound drivers so I thought that could be the reason, so I bought a xonar sound card and after that even the crashing and lotro has stopped responding errors stopped and I thought the problem had been fixed. Last week I downloaded the preview client for the f2p EU Version of LOTRO to help with the stress testing and I again enabled DX11. Within an hour I had a BSOD and this time I was able to get a crash report from WhoCrashed. This is the error message:

On Tue 26/10/2010 01:10:50 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FC10F3, 0xFFFFF88009C028A0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Dump file: C:\Windows\Minidump\102610-20794-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.

Which looks like it is indeed a driver issue, which is what has been suggested on the LOTRO forums. I don't know whether the screen going black and these problems I have with LOTRO are related at all to the Nvidia drivers causing me issues but any help and feedback as to why this is happening would be much appreciated. One thing I'm wondering, if my monitor was going could that cause an error like this in LOTRO? Or is it more likely if it is faulty hardware, to be my graphics card? Both my monitor and graphics card are less than a year old so I should be able to RMA them if I need to, it's just finding out which one needs replacing if it is a hardware fault!

I hope that I've made sense here and that you can all understand this!!

Also my computer set up is:

Windows 7 64bit
Gigabyte Technology Co., Ltd. GA-770T-USB3
3.40 gigahertz AMD Phenom II X4 965
Corsair 950W PSU
4GB RAM
Hanns.G HH231 HDMI 24" Monitor
Nvidia Geforce GTX 460
Asus Xonar DS 7.1 Sound card

I think that's everything, I've attached a dxdiag report as well

Thank you in advance!

RELEVANCY SCORE 200
Preferred Solution: BSOD, random crashes whilst playing LOTRO and black screen

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD, random crashes whilst playing LOTRO and black screen

Hi, Rhia; and welcome to the forum. Sorry you are having problems. Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem

http://www.sevenforums.com/crashes-d...tructions.html

Read other 9 answers
RELEVANCY SCORE 92.4

First off I'll say I play lots of games, so this bothers me just a little. It all started with Starcraft 2, keep in mind this is during random intervals. I could play the game for 5 mins to 1 hour and the computer screen would go black and usually a looping sound, or just nothing for a little bit then background music or something. The computer would completely lock up and the only remedy is hard reboot.

This is now happening with Call of Duty: World at War, Singularity. Both First Person Shooters, Starcraft 2 is a Real Time Strategy. Not sure if that helps, but FPS's are intensive with the GPU and RTS's are CPU intensive. So I don't know whats going on. For me and my hypothesis is when a certain sound goes off the computer crashes, but maybe it's just me, because when ever it crashes there is always a sound to go with it.

I have a Qosmio X305 - Q701 laptop and have had it for about since probably August 2008 making this 2 years old. I never mistreat it or anything and have used some caned air. Some people think it needs a new thermal paste on the GPU and some think it's artifacting. I'm not sure what it is.

All I know it freezes when I play games randomly sometimes it won't freeze. As far as temperature goes it's usually only gets up to 65 C. If there is anything else you guys need to go on let me know.

P.S. - This ONLY happens during playing games.
 

A:Random crashes (black screen can't alt+tab) when playing games

Usually when we see these issues only happening when gaming it predominately points to a driver issue. Go to your laptop's website, find your exact model and update the latest video drivers avaliable.
 

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RELEVANCY SCORE 86

i have been playing the sims2 since it was first released. i have added almost all expansion packs and recently started dowloading content for the game. i have been working on building an appartment but then, after a while of playing the game, the screen freezes, turns blue (the little egg timer appears) and intermitently returns to the game screen. more recently the blue screen has been appearing almost as soon as i load the appartment lot, and now the whole screen goes black when a sign appears saying "no input signal". it doesn't matter if i shake the mouse or press buttons on the keyboard - the screen will not load again.

PLEASE HELP!!

I don't know if it is because i have wireless keyboard/mouse, or if it is my graphics card
 

A:Sims 2 screen turns blue whilst playing then game crashes

Quite likely it's your graphics card that's gone a little awry.

What model graphics card do you have?

To find out,

A) Right click on My Computer on your desktop

B) Click on Properties

C) Go to the Hardware tab in the properties menu

D) Click on Device Manager button

E) Expand the menu in Device Manager labelled Display Adapters

F) Note the model of graphics card that is listed there.

OR

There's a more detailed method of looking up graphics card information.

Go to Start>All Programs>EA GAMES>The Sims 2

And then click on 'Easy Info'. That little program was developed by EA and should give you lots of information about your system, as well as the model of your graphics card, how much memory it uses, what driver version is installed, etc. etc.

Take a screenshot of the resulting information from EasyInfo or copy and paste the information into a Notepad document and upload to this thread if you like.

Hope this helps,

Kovi
 

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RELEVANCY SCORE 85.2

Have had a BSOD three times whilst playing minecraft, all within about 2 hours of each other, the reports that are needed are in the attachment

System Spec (full details in sig)
64-bit
Original OS
OEM
Age of system: 6 months
Age of OS: 6 months

Thanks

System Manufacturer/Model Number Acer Aspire 5750G OS Windows 7 Home Premium 64 bit CPU Intel Core i5-2410M 2.3GHz Memory 6GB DDR3 Graphics Card(s) Integrated, NVIDIA GeForce GT 540M

A:BSOD whilst playing minecraft and at random times

Hi.

Installing and Using 2 antivirus programs in the same system,usually you dont have double protection. You have double the problems.

Remove avast from your system.
Remove avg from your system.
Download and install Microsoft Security Essentials with windows firewall enable.
You can also use this Good and Free system security combination.
If you had make any changes in windows using TuneUp Utilities,set everything back to default then uninstall TuneUp Utilities.
Generally TuneUp Utilities they dont "tuneup" the system,they mess up the system.
Windows 7 does not need any "external" help.
Update software\driver for your Broadcom 802.11g Network Adapter - Dell Wireless 1390 WLAN Mini-Card.

http://www.broadcom.com/support/

Finish with the above steps and post back with news.

Read other 1 answers
RELEVANCY SCORE 85.2

Hi there, i have a bit of an issue. For the past two weeks now i have been getting some issues whilst playing Airborne, specifically my screen will just go black and say "no signal" after about 30 minutes of game play, i will then have to force shutdown my computer holding the power button and restart. After the issue has occurred once it happens shortly after again. When the crash happens the sound from my speakers loops and then just stops.

I am using a Radeon HD 6850, i am using out of date drivers atm because i am having problems installing new ones (crashed my system) have contacted ATI and XFX, they just said to stick with the old ones till i can get new ones working (pathetic i know)

Any help would be appreciated.

A:Black screen problem whilst playing Medal Of Honor Airborne

Your problem may be caused by many things > RAM problems >graphics drivers > overclocking > heat issues > using more than one AntiVirus at the same time > etc etc.

*Any BSOD DMP files produced?
If so we need them to enable us to assist you with your computer's symptoms.

* Have you any System Restore points created PRIOR to this happening?
Some troubleshooting steps you might care to consider.

*Type event viewer, in search (by start button) and look for errors that may show the cause of the problem.
Look for critical errors (they have red in the left column ).
Note critical errors that say app hang, app crash, or anything that relates to the problem.
Google for more information.

* Try a clean boot, or boot into safe mode.
Does the behavior persist?
Safe Mode
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

* Run DiskCleanup
Disk Cleanup - Open and Use

* How to Repair Windows 7 System Files with System File Checker
SFC /SCANNOW Command - System File Checker

* Then run checkdisk (chkdsk).
Disk Check

*FYI -
Troubleshooting Explorer.exe Crashing Issues

Read other 9 answers
RELEVANCY SCORE 84.8

ASUS K42Jr

OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 8117 Mb
Graphics Card: ATI Mobility Radeon HD 5470, 1024 Mb
Motherboard: ASUSTeK Computer Inc., K42Jr
Antivirus: Norton Internet Security, Updated and Enabled

I would get a random black screen while playing an online game on my laptop (this happens randomly but usually 15-30mins after starting Windows and start playing the game). After the black screen appeared, it would automatically reboot to this windows error recovery page with options to go into safe mode (networking/command prompt) or just boot windows normally.

I chose to boot Windows normally but after getting into Windows 7 and started playing a while, a random BSOD would appear. It has happened for 2-3 days straight. The attached is the mini dump.

Note: I did not install anything new to my laptop, I have ran chkdsk and sfc /scannow and found nothing.

I have no idea what caused the black screen and the BSOD.

Here's the pic of the BSOD:
Uploaded with ImageShack.us
 

A:Sudden black screen while playing games + random BSOD

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RELEVANCY SCORE 84

Hi,

New to the forum and with an issue I cannot resolve.
I have done a Memtest - all results OK
I have done a DLGDIAG on Hard Drive - all results OK
I have got all the latest drivers
The crash normally happens between 10pm and 6am when no-one is using the PC and it is idle.
Recently had an issue with overheating which was resolved by Currys (KnowHow) installing a new fan.
Recently upgraded the RAM from 4gb to 16gb
No new programs installed.
I am completely stuck - I have ordered a new Graphics Card (just in case).
Can anyone help please ?

A:BSOD - ntoskrnl.exe+74469 - Random Crashes every day whilst PC is idle

Hi Smoo62.

Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
You said that you have done it, but do as it is said. Take a camera snap of the memtest screen before you close it, and let us see it. It is needed.
If it does not show any error, enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System R... Read more

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RELEVANCY SCORE 82.8

Hi everyone,
I'm new to the forum but I am having trouble since installing a new build and have had numerous BSODS. I have since discovered that the ram I was using was faulty and am in the process of RMAing it. Changing for old ram seemed to give better stability but I am still getting occasional BSOD. The latest was 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). I have run Ccleaner previously to this and it seemed to help but 24hrs later this has happened. I cant seem to figure out what it is and would greatly appreciate if someone could tell me what might be causing this.

Thanks,
Gil

A:BSOD 0x0000001e Random whilst surfing/playing game. Dumps included

Hello,


Code:
GVTDrv64.sys Tue Sep 5 02:10:02 2006 (44FD22CA)
This driver is related to the Gigabyte Easy Tune 6 tool. Which are known problems with windows 7. Also it dates back to 2006. Drivers before 2009 are generally known to cause problems, as well.

Either update the driver here: GIGABYTE - Support & Downloads - Utility - Motherboard or just remove it.


Code:
Unknown Device USB\VID_0000&PID_0000\5&1679B462&0&1 43
Would you possibly know what this device is?

In the dump file, it is showing a NTFS error.

Do the following:





Quote:
SFC /SCANNOW Command - System File Checker

After:
Disk Check


After please post back results.

-Justin

Read other 5 answers
RELEVANCY SCORE 78.4

Over the past two weeks, my system has started crashing with a BSOD. This only happens while I'm playing Lord of the Rings Online, and only when I'm moving between areas that require new content to be loaded (e.g. entering a building or an instance).

I have had my system for over a year, and have been playing this game for six months without problems prior to this. I have not installed any new hardware or software recently, with the exception of updates. I have updated my graphics and sound card drivers, but the issue persists.

My system is a CyberPowerPC rig with the following:
Windows Pro 7 x64, original (came pre-installed)
Intel Core i5-760 2.80 GHz CPU
ASUS P7P55 LX Motherboard
4GB (2GB x2) DDR3/1600MHz Dual-Channel RAM
NVidia GeForce GTX 470 1.2 GB Video Card
Creative Labs SB X-FI XtremeGamer Sound Card
I've attached the BSOD diagnostics listed by the sticky on BSOD postings.

Thanks in advance for any help!

Kevin

A:BSOD when playing LOTRO

The problem is apparently coming from your creative labs audio device. I suggest dropping by there and checking for driver updates.
Creative Worldwide Support

The other possibility is a memory issue, though it would be easier to check this driver first.


Code:
Probably caused by : ctoss2k.sys ( ctoss2k+5cea )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffff845d0000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800030a62f8, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------
Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032bc100
ffffffff845d0000

FAULTING_IP:
nt!MmProbeAndLockPages+118
fffff800`030a62f8 410fb... Read more

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RELEVANCY SCORE 77.6

Hi again,

I'm getting another BSOD while playing LOTRO. This one says dxgmms1.sys.

My specs are as follows:
Windows 7 Ultimate 64-bit
The original OS was Vista Ultimate 64-bit
Vista was a full retail version, Windows 7 was an upgrade installed over Vista.
Upgraded to Windows 7 last winter.
I built the system in 2008 and replaced the motherboard, video card, and RAM last winter.
I followed the instructions to setup the minidump that Seth500 provided in my previous post but I still do not have anything in my windows/minidump folder after numerous BSODs. I have another folder with .dmp files in it called Windows/LiveKernelReports/Watchdog. I have attached the most recent of those .dmp files but it is almost 10 days old.

See attached system health report, the BSOD Info, and a DirectX Diagnosis file in the attached .zip folder.

Thanks,

Ren?e

A:BSOD playing LOTRO on custom PC again

  
Quote: Originally Posted by Renee16


Hi again,

I'm getting another BSOD while playing LOTRO. This one says dxgmms1.sys.

My specs are as follows:
Windows 7 Ultimate 64-bit
The original OS was Vista Ultimate 64-bit
Vista was a full retail version, Windows 7 was an upgrade installed over Vista.
Upgraded to Windows 7 last winter.
I built the system in 2008 and replaced the motherboard, video card, and RAM last winter.
I followed the instructions to setup the minidump that Seth500 provided in my previous post but I still do not have anything in my windows/minidump folder after numerous BSODs. I have another folder with .dmp files in it called Windows/LiveKernelReports/Watchdog. I have attached the most recent of those .dmp files but it is almost 10 days old.

See attached system health report, the BSOD Info, and a DirectX Diagnosis file in the attached .zip folder.

Thanks,

Ren?e


Several problems Renee.
1-ASACPI.SYS

The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 ... Read more

Read other 2 answers
RELEVANCY SCORE 77.6

Hello,

I've been getting frequent BSODs lately while playing Lord of the Rings Online. It's been happening so often that I can't even enjoy playing anymore. I've updated my drivers but it still seems to be happening.

Please see my system health report, the BSOD Info, and a DirectX Diagnosis file in the attached .zip folder.

My specs are as follows:

Windows 7 Ultimate 64-bit
The original OS was Vista Ultimate 64-bit
Vista was a full retail version, Windows 7 was an upgrade installed over Vista.
Upgraded to Windows 7 last winter.
I built the system in 2008 and replaced the motherboard, video card, and RAM last winter.
Let me know if you need more info.

Thank you,

Renee

A:BSOD playing LOTRO on custom PC

Hi Renee no .dmp files in the zip please follow the procedure below:






Quote:
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.


Thanks

Seth

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RELEVANCY SCORE 77.6

OS: Win7 Ultimate x64

The issue is intermittent and I have yet to be able to consistently recreate the problem using stress test apps. I can usually get a few hours up to a couple of days with no issue, but eventually the pc will freeze/hang or bsod during 3d applications. Occasionally the display adapter will 'recover' when in a 2d environment, but this is rare(or I'm just not around when/if it happens).

Things I've tried:

Updating drivers as well as rolling back to old drivers for both Mobo(MSI K9N2 SLI Platinum Model: MS-7374 nforce chipset) and Video Card(XFX 9600 GSO 768mb nvidia) trying to find a good set. Currently running latest drivers for both.

BIOS updated to latest

Power Supply swapped out and then put back when the pc continued to crash.

Pulled RAM and tried different configs of the two 2gb sticks looking for a bad stick or bad slot. I got the pc to run for a few more days without a crash on one stick, but it eventually locked up. Back to running both sticks in slots 1 and 2.

I think I may be looking at a bad video card, but without a spare one to test, I've been trying everything else before going out and buying one. Thanks for any help with this. If I can get a definitive cause of the problem before I start throwing money into random replacement parts that would be great.

A:BSOD - playing lotro - bccode: 116

All the dumps are blaming the nvidia graphics drivers, the driver list you uploaded says the driver date for that driver is 15 May 2012, try uninstalling them and installing the latest drivers from nvidia's site.

Read other 3 answers
RELEVANCY SCORE 76

Hi -

I have recently rebuilt my machine after experiencing frequent BSOD 0x00000050 crashes when playing Turbine's Lord of the Rings MMORPG.

History: I had previously read through your forum threads (a valuable resource if ever there was) and other sources on this error, updated drivers to most recent, switched out anti-virus to recommended Microsoft Security Essentials, cranked down the graphics settings, and other various tweaks, etcetera etcetra, and after still experiencing the same error threw my hands up in despair, re-installed the OS from scratch, installed all drivers from scratch, finished installing all the MSFT updates, and was playing game with nary an issue until...

The BSOD 0x00000050 struck again this evening, twice as is.

Running BlueScreenView I did note ntoskrnl.exe was flagged in both dumps. The driver dxgkrnl.sys was also flagged in the second dump.

I have not yet run MemTest86+ but I will start the process anticipating it'll be needed.

So, enough about me... please find attached the necessary zipped dumps and my great appreciation for your insight and assistance. Thank you in advance.

A:BSOD playing LotRO MMORGP, error 0x00000050

Both your dump files directly blam the driver ctoss2k.sys Driver Reference Table - ctoss2k.sys look into updating this or if not possible for testing remove it

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RELEVANCY SCORE 75.6

Hi,

I have been getting a BSOD crash every few hours in-game, while playing
The Lord of the Rings Online. If anyone can help me track down the culprit I would be grateful. My computer is brand new. The operating system is Win 7 64 bit Home Premium.

I have a feeling the problem is being caused by the Creative X-Fi extreme gamer sound card device because an internet search shows ctoss2k.sys is associated with the sound card driver.

Here is the system information:

PC name: Vesta i7 5200 SLI
Company: NCIX.com
Date purchased: November 07, 2010
(the PC was assembled and tested in-house at NCIX and shipped to me last week. Works great doing everything, and only crashes while playing LotRO)

1 x Intel Core i7 950 Quad Core Processor LGA1366 3.06GHZ Bloomfield 8MB LGA1366 4.8GT/S
1 x Corsair Cooling Hydro Series H50 High Performance CPU Cooler System LGA775 LGA1366 LGA1156 AM2 AM3
1 x ASUS P6X58D-E X58 ATX LGA1366 3PCI-E16 PCI-E1 2PCI CrossFire SLI USB3.0 SATA 6GB/S Motherboard
1 x Corsair XMS3 TR3X6G1600C9 6GB DDR3 3X2GB DDR3-1600 CL 9-9-9-24 Core i7 Memory Kit
1 x GeForce GTX 460 675MHZ 1024MB PCI-E Dual DVI Mini HDMI
1 x Antec Twelve Hundred 1200 Full Tower Gamer Case ATX 12 Drive Bay No PS Top USB2.0 1394 Audio eSATA
1 x Corsair TX750W 750W ATX 12V 60A 24PIN ATX Power Supply Active PFC 140MM Fan
1 x Microsoft Windows 7 Home Premium Edition 64BIT DVD OEM
1 x Western Digital Caviar Black 1TB SATA3 6GB/S 7200RPM 64MB Cache 3.5IN Du... Read more

A:BSOD - Brand New Machine - BSOD Happens While Playing LotRO (An MMO)

Hi -

The stack does show the audio driver, but version is recent -

Code:

ctoss2k.sys Wed May 05 08:57:46 2010 (4BE16B4A)
I think BSODs may be related to Asus and/ or Marvell drivers.


This out-dated Asus ATK0110 mobo utility driver has BSOD'd Windows 7 systems to death for over a year now. A custom builder like NCIX should have updated it -

Code:

ASACPI.sys Mon Oct 30 22:09:12 2006 (4546B048)
Asus Support --> http://support.asus.com/download/download.aspx

Slideshow is for asio.sys update; scroll down at Asus site and look for ATK0110 - http://cid-e5d03c221cac693f.skydrive...0updates?ref=1


Update Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller -

Code:
yk62x64.sys Mon Feb 23 10:02:27 2009 (49A2BA83)
Marvell Support - http://www.marvell.com/support.html

If BSODs persist, run the Driver Verifier -- http://jcgriff2.com/driver_verifier.htm


Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-db...riff2_.txt.zip

Regards. . .

jcgriff2


`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Nov 21 20:54:51.678 2010 (GMT-5)
System Uptime: 1 days 15:23:17.833
*** WARNING: Unable to verify timestamp for ctoss2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctoss2k.sys
Probably caused by : ctoss2k.sys ( ctoss2k+5cea )
DEFAULT_BUCKET_ID: VISTA_DRIV... Read more

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RELEVANCY SCORE 75.2

Computer get crashes/black screen while playing cs:go, but I can still talk on skype in the backround. I have to reset my computer to get to play again.

A:Computer get crashes/black screen while playing cs:go

There are no dump files. Hope you're following the Instructions correctly.
Also post this report: Windows Genuine and Activation Issue Posting Instructions

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RELEVANCY SCORE 74.8

when I play lord of the rings online my screen goes black and makes a buzzing noise within 2 or 3 minutes of playing lord of the rings online
 

A:when I play lotro my screen goes black and makes a buzzing noise

Hi and welcome to TSG.

What is the exact make and model of the PC assuming its a 'big brand' name like HP, Dell, Acer etc?
If it is a self / custom build what is the make and model of the motherboard, RAM, CPU, GPU, power supply etc?
The more info the better.

Does this only happen in LoTRO or do you have the same problem in other games?
How old is the PC?
Have you ever changed / upgraded any hardware since you got it?
 

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RELEVANCY SCORE 74.4

Hey guys,
OK, basically i'm having GSODs (grey striped screen of death) whenever I try to play Borderlands or BFBC2..its always about 3-5mins into the game and ALWAYS happens. The odd thing is that I was playing L4D2 for months with not a sniff of a BSOD until now.
I've gone through test after test after test and made little progress into finding out whats wrong + i've replaced the PSU, HDD & RAM in the hope that these might be causing the issues without getting into big ??s for a new GPU, CPU or MB.
The system is circa Oct 09...so components are still fairly new.

I'm not familiar with the more intrinsic areas of the PC like the Bios settings as i've never had a reason to be familiar with them so i've left my voltage settings on auto as I wouldn't have a clue as to what voltages I need to set everything to.
I've attached an analysis file in the hope that someone much cleverer than me can tell me what's wrong.

Thanks guys!

A:GSOD crashes only whilst playing games

  
Quote: Originally Posted by ragefree


Hey guys,
OK, basically i'm having GSODs (grey striped screen of death) whenever I try to play Borderlands or BFBC2..its always about 3-5mins into the game and ALWAYS happens. The odd thing is that I was playing L4D2 for months with not a sniff of a BSOD until now.
I've gone through test after test after test and made little progress into finding out whats wrong + i've replaced the PSU, HDD & RAM in the hope that these might be causing the issues without getting into big ??s for a new GPU, CPU or MB.
The system is circa Oct 09...so components are still fairly new.

I'm not familiar with the more intrinsic areas of the PC like the Bios settings as i've never had a reason to be familiar with them so i've left my voltage settings on auto as I wouldn't have a clue as to what voltages I need to set everything to.
I've attached an analysis file in the hope that someone much cleverer than me can tell me what's wrong.

Thanks guys!


Hello Welcome to SF,

I guess it one of the Hardware that has caused the problem. Follow this link it should help you http://www.sevenforums.com/crash-loc...-what-try.html






Quote:
Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW


Validate whether the Windows is Genuine or Not: http://www.microsoft.com/g... Read more

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RELEVANCY SCORE 74.4

kay

I recently took my PC apart and cleaned it out of dust (it gets very dusty in my room and a 2400RPM intake fan doesn't help). It worked fine at first, then yesterday I found that my PC crashes when a 3D game is running.

It first happened on Multi Theft Auto San Andreas when I was going to test out a new server. I was playing for a matter of a minute before my pair of screens went blank and the familiar repetitive sound when a PC crashes started blaring at me. I restarted my PC using the reset button, as keys were unresponsive.

It booted up without any problems and it loaded up Opera fine. I can use it extensively for hours running normal things such as internet browsers and windowed programs, but as soon as anything 3D is loaded my PC crashes.

Another instance was when I was taking off in FSX, my PC crashed with the same symptoms as the MTA incident.

Its been happening on all of my games that are full 3D, TES:V Skyrim, GTA IV, GTA VC, GTA SA, MTA SA, TF2 and FSX.

Anyone know whats up?

I'm gonna run a system restore and see if it works. I've also got a spare EN7300GE lying around so I can substitute my 285 for that to check if its the graphics card.

Specs:
CPU: Intel Core i7 2600 3.4GHz
RAM: ASint 8GB PC3-10070 1333MHz
HDD: 2TB WD Caviar Green
OS: Windows 7 Home Premium x64
GPU: ASUS ENGTX 285 1GB
Motherboard: Foxconn H61MXV
PSU: Alpine 600W (Just a cheap one until I can get one of higher quality)

A:Crashes whilst playing any form of 3D game

HI
first open up your case and make sure that all connections are seated properly
Take out your Graphics Card and reseat it and connect power to it

Also the power supply you are using is a very poor quality
we recommend XFX, seasonic, and corsair 80+ power supplies
atleast 650W

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RELEVANCY SCORE 74.4

Hi there, I have been having this problem since I updated my system from XP to Win 7. I clean installed W7 onto a new HDD and installed the necesarry things I needed onto the new HDD. I have since been getting a series of black screeen crashes at many and varied times and whilst doing many different things. Sometimes my computer crashes when playing Mopdern Warfare 2, but sometimes it is just when surfing the internet, or just whilst idle. It is very frustrating and I have tried many things to try and rectify the problem, including trying to uninstall Comodo Firewall which i though was the initial problem, and also Realtek Audio Dirvers, to no avail. There is relitivly little bloatware on my PC at the moment as I plan on upgrading my system onto a SSD in the new year, so I am doing without iTunes and such like until 2012. Any help would be appreciated and I thank you in advance

Henry


Specs:

System Manufacturer: Me (Self Build)

OS: Windows 7 Professional 64 Bit (SP1)

CPU: AMD Athlon II X4 630 @ 2.8GHz (NOT Overclocked)

Motherboard: Gigabyte GA-880GM-UD2H

Memory: 4GB Dual-Channel DDR3

Graphics Card: ATI Radeon HD 4600 Series

Sound Card: On Board Sound

Monitor: Acer H223HQ (21.5" LCD @ 1080x1920)

Hard Drives: Hitachi HDT721032SLA380 ATA Device (300GB)
WDC WD1600YD-01NVB1 ATA Device (160GB)
WDC WD1600YD-... Read more

A:Black Screen crashes when playing MW2 or low resouce tasks too

  
Quote: Originally Posted by Kung Fu Panda


Hi there, I have been having this problem since I updated my system from XP to Win 7. I clean installed W7 onto a new HDD and installed the necesarry things I needed onto the new HDD. I have since been getting a series of black screeen crashes at many and varied times and whilst doing many different things. Sometimes my computer crashes when playing Mopdern Warfare 2, but sometimes it is just when surfing the internet, or just whilst idle. It is very frustrating and I have tried many things to try and rectify the problem, including trying to uninstall Comodo Firewall which i though was the initial problem, and also Realtek Audio Dirvers, to no avail. There is relitivly little bloatware on my PC at the moment as I plan on upgrading my system onto a SSD in the new year, so I am doing without iTunes and such like until 2012. Any help would be appreciated and I thank you in advance

Henry


Specs:

System Manufacturer: Me (Self Build)

OS: Windows 7 Professional 64 Bit (SP1)

CPU: AMD Athlon II X4 630 @ 2.8GHz (NOT Overclocked)

Motherboard: Gigabyte GA-880GM-UD2H

Memory: 4GB Dual-Channel DDR3

Graphics Card: ATI Radeon HD 4600 Series

Sound Card: On Board Sound

Monitor: Acer H223HQ (21.5" LCD @ 1080x1920)

Hard Drives: Hitachi HDT721032SLA380 ATA Device (300GB)
WDC WD160... Read more

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RELEVANCY SCORE 73.6

My computer is about a year old and just recently it has been completely shutting down while i am playing CSGO. Now it crashes if i'm watching someone play on Twitch, if i'm playing League of Legends, SC2, and yesterday crashed while i was playing bloons td battle. I tried doing a full scan for a virus and it crashed half way through that too.

I managed to do a Windows Memory Diagnostic and no errors came back so it isn't my ram. I don't think my comp is overheating either because when i check the temp its always near 50 Celsius and i have five fans including two 230mm fans. If someone could please try and help figure out why my computer is crashing i would be so happy.

A:Random Black Screen Crashes

What's near 50?C? There is more than one temperature to consider, have you checked your GPU temps? The 6670 is an entry level card so I wouldn't be surprised if that was struggling like hell.

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RELEVANCY SCORE 73.2

Alright, basically whenever I play a game I have some type of problem. I usually play Starcraft 2 and it's fine, but occasionally I'll get a BSOD or my display driver will stop working. When I'm not attempting to stream my games to twitch.tv this is pretty rare, but it still happens occasionally. Whenever I run xsplit and dxtory combined with starcraft 2 and stream, I get crashes constantly. My GPU doesn't ever really go above 53c, so I don't think that's what's causing it, but I could be wrong. My display driver stopping happens with most games that are pretty intense on the computer, but, like I said, my temps don't usually get too high. I'd love to solve whatever is causing me these problems. My computer specs are as follows:

Processor: AMD Phenom II x6 1055T
RAM: Patriot Viper DDR2 2GB Ram (2 sticks, so 4 GB)
GPU: XFX Radeon HD6850
OS: Windows 7 Ultimate 32bit (installed for a good while, over a year or so I think)

Hardware is fairly new, a year and a half or so old.

The zip with the files you require is attached.

I would really appreciate your help.

A:Random BSOD and other crashes while playing games

I am afraid the mpost recent crash uploaded was from December 2011 and related to your Rt86win7.sys. I have no idea what is causing them now without the most current DMP files.

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RELEVANCY SCORE 73.2

My specs : (Everything is new and hardly a month old)
AMD FX 6300 cpu six cores

8 gb RAM
Nvidia GTX 750 ti 2 GB OC edition
Cooler master CM force 500 cabinet
PSU : Cooler Master 350w.
I am getting constant BSODs (some times random crashes with a program stopped working message) while playing NFS Rivals, Batman Arkham Origins, FIFA 14.. The games work fine on my other PC (core i5) so it is not the issue with games installed.
I had windows 7 ultimate edition first. When I started getting BSODs I changed the OS to windows 8.0 pro edition.
I tried changing RAM, diagonised HDD without any issues, reinstalled windows 8.0 pro (had windows 7 earlier which showed samw errors), uninstalled antivirus (BSOD appear with and without AV). Updating Nvidia drivers did not help either.

I even tried playing games on a clean windows install before installing any other applications.
I am considering swapping my Nvidia card with ATI Raedon, not sure it will work.
 

A:BSOD/random crashes while playing games

That 350 watt power supply may be too weak for your installed hardware, especially the video card...
 

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RELEVANCY SCORE 73.2

i recently bought this desktop off of ebay everything worked fine for like a week.
at first i would get BSOD only while playing games like league of legends, sometimes it'd happen every 10 mins others it wouldnt happen all day. and it usually would say something like IRQL not less or equal there were quite a few tho and the BS wouldnt stay up but more then 2seconds so kinda hard to get all it said.
but now my compputer is just straight up freezing and i dont even get BS. it just freezes and stays there unable to do anything.

heres system info:

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name USER-PC
System Manufacturer BIOSTAR Group
System Model TF7150U-M7
System Type X86-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz, 2664 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 8/28/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name user-PC\user
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.00 GB
Available Physical Memory 2.16 GB
Total Virtual Memory 6.00 GB
Available Virtual Memory 5.14 GB
Page File Space 3.00 GB
Page File C:\pagefile.sys

need anyth... Read more

A:BSOD while playing games like WOW and LoL now just random crashes

If it was shipped to you, first thing I would do is open it up and make sure all the parts are properly seated. All kinds of things could have come loose during shipment. Video card could be sideways in it's slot. Ram chips partially unseated. The heatsink may have even poped off partially and your CPU could be overheating and locking up.

It happens quite often on computers that get shipped around...

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RELEVANCY SCORE 73.2

Hello.

So i have my pc for about 7-9 Months now ,it ran fine and didnt really have problems with it.I have been playing a game (Skyrim) for 2 weeks now the 1st week it ran very smoothly and my computer never crashed but this changed the 2nd week,now when i start the game i get BSOD after playing for like 5-10 mins and this is very frustrating because i love this game and really dont want to lose my progress.

The bsods were mostly cause by the driver ''nstoskrnl..exe''(mostly)

others crashes (only 1 time)
discache.sys
NDproxy.SYS
Ntfs.sys

My computer stats:
Windows 7 Home premium 64 bits
Bios date:09/08/10
Processor:AMD Athlon(tm) II x635 Processpr (4 CPUs) , ~ 2,9 GHz
Memory:4069 MB RAM
Dumps and health report:
Windows_NT6_BSOD_jcgriff2.zip

skyrim.zip

A:Playing Skyrim,Now getting random BSOD (Serious crashes)

Can anybody help please?

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RELEVANCY SCORE 73.2

Hello.

So i have my pc for about 7-9 Months now ,it ran fine and didnt really have problems with it.I have been playing a game (Skyrim) for 2 weeks now the 1st week it ran very smoothly and my computer never crashed but this changed the 2nd week,now when i start the game i get BSOD after playing for like 5-10 mins and this is very frustrating because i love this game and really dont want to lose my progress.

The bsods were mostly cause by the driver ''nstoskrnl..exe''(mostly)

others crashes (only 1 time)
discache.sys
NDproxy.SYS
Ntfs.sys

My computer stats:
Windows 7 Home premium 64 bits
Bios date:09/08/10
Processor:AMD Athlon(tm) II x635 Processpr (4 CPUs) , ~ 2,9 GHz
Memory:4069 MB RAM

dumps
Attachment 213176
Health report:
Attachment 213178

A:Playing Skyrim,Now getting random BSOD (Serious crashes)

Can anybody help ?

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RELEVANCY SCORE 73.2

First and foremost please bear with me and my poor technical skills. I recently bought this pc for the sheer necessity of one. I use it mostly for surfing, video streaming, light online gaming.

At first I encounter the BSOD while playing League of Legends with medium settings. I get these:

IRQL_NOT_LESS_THAN_EQUAL
WHEA_somthing I really forgot to write it down sorry

(Chronological narration)

It only occurred first if and only if I was playing LoL, so I thought it was a compatibilty prob so I just quit LoL. But when I played this game Dragon Nest it too BSOD's or just plain PC crash. So I thought ok I cant play these 2 games. BUT when it happened too in Dota2, I think that's too much of a coincidence. Now my PC just random crashes and I really dont know why. Please help me. Maybe I can learn.

PC specs:
Core i3-3240
Geforce GT420
4g ram
Windows 8 64bit

To the people who want to help me, if I didnt post necessary data just please tell me.

I used Brinks option 2 of posting instruction. Thanks so much

A:BSOD at first playing games. Then random crashes

Is there a reason why you haven't installed Win8.1 yet? I ask to see if there were problems with it.

Only 119 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).





Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help



Please uninstall Razer GameBooster as it has been known to cause BSOD's on some Windows systems.

Out of 6 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclockin... Read more

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RELEVANCY SCORE 73.2

I have already long time this problem every time I play games got Black Screen (No Signal at monitor) computer remains on and I need restart pc and is fine but after I play again games = black screen
tested on max and I dident got black screen
 

A:Random black screen while playing Games

Try another video card
 

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RELEVANCY SCORE 73.2

i have already long time this problem every time i play games got Black Screen (No Signal at monitor) computer remains on and i need restart pc and is fine but after i play again games = black screen
tested on max and i dident got black screen

A:Random black screen while playing Games

Hello and welcome davc mate I suspect you have had to wait this long because you have not posted any machine specs - unless we know what we are working with we cannot help you. It's a but like saying my car won't start can you help now unless I know it is a diesel, petrol, electric or gas driven car, make model old / new etc etc where would I start to look??
I am suspecting you know a little about computers because you have run Furmark (your attachment) so please send the specs it is most important we know what you have in the machine.
System Info - See Your System Specs

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RELEVANCY SCORE 73.2

Hiya guys, newbie here to the forums. I've been having a problem where a black screen would randomly appear while I'm playing games.I'm sorry if I picked the wrong section. I have built a custom computer a few days ago, and I've had a problem with my screen going black when playing games. I'm using a Windows 8..1 64-bit computer along with an XFX Radeon R7 260X graphics card. I know it isn't my HDMI cables. When my computer's screen goes black, I can hear audio from my videos and Skype but after a few minutes I cease to hear anything, and sometimes, it will loop the sounds over and over again. I've been using my laptop hard drive for my computer, and I had a similar problem, as it froze a lot. I'm suspecting my hard drive needs to be formatted. Along with that, I have to force shut-down my computer, as it doesn't turn off properly. If any help is available, it'll be greatly appreciated. I'm using an Intel Core i5 Processor, and I'm also using a 650 watt power supply. 8GB of RAM and Direct X 11.2.
 

A:Random Black Screen While Playing Games

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RELEVANCY SCORE 72.8

I am getting random system crashes. It does not happen on boot. Nothing specific triggers this, it might not happen for 5 hours or so...... but once it happened 3 times within 6 minutes, each time when clicking on a certain link. Mostly it happens when I click on a link but it might also happen when I do nothing.
When it does happen, the screen suddenly goes black and then the system will boot itself up again automatically. A message will say "The system has recovered from a serious error - please report this to Microsoft".
This problem started about 5 days ago, when I had to change over to a different ISP. I told the new ISP guy that I was getting frequent "Limited or no connectivity" balloons. He said this was due to a certain network security key, as my wireless network was being managed by the wireless USB adaptor. So he changed my wireless network to be managed by Windows. The next day I had the first crash.
I have called him back but he says it is my machine that causes the black screen crashes, not the new cable modem or the wireless network management settings.
I run XP with SP3 and IE8. I have not installed any new programs.
What could be causing the black screen crashes?
 

A:Random black screen crashes - not on boot

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RELEVANCY SCORE 72.8

Hola!

Well, for the past few weeks my computer has been acting in a way it's never acted before. It all started last month when my PC crashed out of nowhere. The screen went black and the music in the background (was playing a game) was looped. So, I shut it down, started her back up a good 15 minutes later, and everything seemed fine. About 30-60 minutes later she crashed again, this time with a blank pink screen. I've been building computers for some time, I've seen loads of errors, but never a pink screen.

I rebooted, started up the game again, a couple minutes passed, and she crashed again, only this time the screen was cyan.

Gah! Again, she crashed, this time the screen was black with vertical multi-colored lines, almost like a snowy TV. So, I figured this must be the new graphics drivers I just downloaded. So, I booted safe mode, uninstalled the drivers, restarted, loaded up some new ones, everything worked fine.

A day or so later she went black again while playing a game. At this point I'm pulling out all of my hair. I check all connections, jiggled the RAM, made sure the CPU was seated correctly... the cpu? I unhooked the CPU fan and, low and behold, there wasn't much in the way of TIM. I went to my local radio shack, bought some arctic silver 5, slapped some on my freshly cleaned CPU and heatsink, turned the machine on, success!

Or so I thought.

Last night while playing a game my PC went black again. Only this time there wasn't anything I could... Read more

A:Black Screen and Random Crashes - Long

I didnt read whole post, but scanned though most of it. Your trying to
run that system with a 550w power supply? What brand is it, even with
a decent brand, thats streching it.

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RELEVANCY SCORE 72.4

Hi Guys, So whenever I'm using Steam or anything related to it such as games I have random crashes. Everything just goes black then little message saying Power Saving Mode Initiated (or something similar). It reboots and then about 20 minutes later it restarts the cycle. I have no idea what is causing them but it is very annoying as team has a glitch, where if Steam is interrupted randomly whilst writing things on a disk when the system reboots it doesn't recognize any games as being installed. Which is very annoying as I have to 'reinstall' the games even though they are quite clearly installed- this is tedious because the main reason I use my computer is to game on it. Anyway, any help with the crashes thing would be much appreciated.

Thanks Again, Fergus.

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RELEVANCY SCORE 72.4

I'm having an odd issue when I try to run and 3D game on my PC, after about 5-10 minutes the image freezes up for a few seconds (Audio still works), then the screen goes to black (About a second worth of the last bit of audio played loops), then the computer simply restarts. There is no blue screen, and when windows starts back up, it does not give me the usual; "There was a problem and windows had to shut down" dialogue. However, upon reboot, I am asked whether to start Windows in safe mode or normally. The temperatures of the hardware are all at normal, so it doesn't appear to be overheating. I feel that the power supply may be suspect, but from what I've read, 750w-800w is enough for my configuration. I tried with a 1Kw PC Power and Cooling PSU I had lying around, and the same issue occurs. This problem does not present itself when I have run 3D games in Ubuntu on this system, so I would assume it is some issue with Windows 7. My chipset and video drivers are up to date. Any help is appreciated.

A:Random crashes while playing any 3D game, no blue screen, just restart

I dont think its the PSU, what are your temps sitting at?

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RELEVANCY SCORE 72

Hi I'm new to this forum and was wondering if i could get some help or advice on what the problem might be the PC is only 3 months old and has had four recent blue screen errors over the time i have been using it and i was wondering if this is a hardware or system failure that i may need to replace. These are the dump files and system information attached to post thank you.

A:BSOD Whilst playing Browsing and Playing game's

Welcome

The BSOD seems to be caused by old ATI video card drivers:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8007da8010, fffff8800774da1c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7a1c )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8007da8010, Optional pointer t... Read more

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RELEVANCY SCORE 72

I just got a new computer that runs windows 10. During random intervals the screen will go black, not like it is crashing completely but more of a black screen with the back light still on. The only thing that fixes this problem is doing a power cycle.This is the specs for my computer:Intel Core i5-6200U Processor (3 MB Cache, 2.3 GHz)8 GB of RAM, DDR3 1600MhzIntel HD Graphics 520 (current driver 20.19.15.4474) The name of the model is "HP 250 G5 SKYLAKE I5" and I have not done any sorts of modification so far.What I have done so far: completely reinstall windows 10 from the beginning. Installed new drivers from intels homepage (I am however not sure I did it the correct way but I got a message confirming the installation and un-installation). Uninstalled the drivers. Restarting my computer several times. What is weird is that this is happening on random intervals. I do not use any sort of heavy programs or anything like that. During the whole re-installation on windows 10 this thing never happened, not even once. Some times it can take 40 minutes and other times it might take 10 minutes before it happens.

A:New laptop crashes to black screen at random intervals

skylakeissues Hello;Allow me to welcome you to the HP forums!First off, you should NOT be installing drivers from Intel on your new laptop; instead, you should have kept the drivers that were preinstalled. Second, while this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.  They will probably have you reinstall the HP drivers, or do that for you.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!Good Luck

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RELEVANCY SCORE 72

Hi guys.

I'm having a problem that I don't know what could be the reason for it.

specs:
cpu Intel i5 2500K 3.30GHz
board Asus P8Z68-V PRO GEN3
ram 4x2GB DDR3 PC3-12800 G-Skill
gpu Geforce GTX 970
drives SDD 250GB Crucial MX100+HDD 1TB Samsung HD103SJ
psu Corsair TX 750W v2
OS Win10 64bits
(besides the gpu and sdd of maybe 1 year old.. everything has 4 to 5 years)

Here's the situation:
Sometimes (pretty much every single day now..) mainly when I'm playing something a bit heavy (e.g Paragon) but also happens when I'm just browsing the web.. my monitor suddenly goes black. Sometimes after a few secs it turns back on with the message "Graphic kernel driver stopped responding and recovered etc" and I can go on with my life (but sometimes it still happens again..).
Other times.. the screen keeps black and the only thing I can do is to power off and on my desktop.
And other times.. is goes black and after a few secs my desktop reboots and displays the message that my CPU has overheated.
Only yesterday I also noticed that if a hit the case with my knee.. the screen goes black and displays the driver message (don't know if it was just a coincidence.. because there was a delay between my knee hitting the case and the screen going off).

At first I thought it was because if the graphic driver (have been reading forums with people complaining about nvidia latest drivers). So I used DDU tool to completely uninstall the drivers and eliminate all traces.. ... Read more

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RELEVANCY SCORE 72

Hi guys. I'm having a problem that I don't know what could be the reason for it.specs:cpu Intel i5 2500K 3.30GHzboard Asus P8Z68-V PRO GEN3ram 4x2GB DDR3 PC3-12800 G-Skillgpu Geforce GTX 970drives SDD 250GB Crucial MX100+HDD 1TB Samsung HD103SJpsu Corsair TX 750W v2OS Win10 64bits(besides the gpu and sdd of maybe 1 year old.. everything has 4 to 5 years)Here's the situation:Sometimes (pretty much every single day now..) mainly when I'm playing something a bit heavy (e.g Paragon) but also happens when I'm just browsing the web.. my monitor suddenly goes black. Sometimes after a few secs it turns back on with the message "Graphic kernel driver stopped responding and recovered etc" and I can go on with my life (but sometimes it still happens again..).Other times.. the screen keeps black and the only thing I can do is to power off and on my desktop.And other times.. is goes black and after a few secs my desktop reboots and displays the message that my CPU has overheated. Only yesterday I also noticed that if a hit the case with my knee.. the screen goes black and displays the driver message (don't know if it was just a coincidence.. because there was a delay between my knee hitting the case and the screen going off).At first I thought it was because if the graphic driver (have been reading forums with people complaining about nvidia latest drivers). So I used DDU tool to completely uninstall the drivers and eliminate all traces.. and did a clean install of the drivers t... Read more

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RELEVANCY SCORE 72

black screen usually no errors just a black screen sound will lag and freeze up have to hard reset it no blue screens usually here is the latest mini dump file.

this is the latest mini dump file most the time my comp never blue screens just hangs black so i never knew there was mini dump files still coming in and i have a bunch of those but this is the latest one.

had a driver issue a while back was getting blue screens from it but i completely erased it out of drivers folder and win32 drivers folder which was locked but i used a reg editor here that made it possible to take ownership of a folder and then i completely deleted it out of my system so i think.

any help would be appreciated, thanks.

A:random crashes during all games black screen and have to hrd reset

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111311-26145-01.dmp
C:\Users\Shane\AppData\Local\Temp\WER-40950-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.tx
i think this was the last error message i saved

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RELEVANCY SCORE 72

Hi guys.

I'm having a problem that I don't know what could be the reason for it.

specs:
cpu Intel i5 2500K 3.30GHz
board Asus P8Z68-V PRO GEN3
ram 4x2GB DDR3 PC3-12800 G-Skill
gpu Geforce GTX 970
drives SDD 250GB Crucial MX100+HDD 1TB Samsung HD103SJ
psu Corsair TX 750W v2
OS Win10 64bits
(besides the gpu and sdd of maybe 1 year old.. everything has 4 to 5 years)

Here's the situation:
Sometimes (pretty much every single day now..) mainly when I'm playing something a bit heavy (e.g Paragon) but also happens when I'm just browsing the web.. my monitor suddenly goes black. Sometimes after a few secs it turns back on with the message "Graphic kernel driver stopped responding and recovered etc" and I can go on with my life (but sometimes it still happens again..).
Other times.. the screen keeps black and the only thing I can do is to power off and on my desktop.
And other times.. is goes black and after a few secs my desktop reboots and displays the message that my CPU has overheated.
Only yesterday I also noticed that if a hit the case with my knee.. the screen goes black and displays the driver message (don't know if it was just a coincidence.. because there was a delay between my knee hitting the case and the screen going off).

At first I thought it was because if the graphic driver (have been reading forums with people complaining about nvidia latest drivers). So I used DDU tool to completely uninstall the drivers and eliminate all traces.. ... Read more

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RELEVANCY SCORE 72

Hey, im having the most annoying problems. Fresh install for windows 7 ultimate x64, never experienced problems like this before. So whats happening, first off when i went to install windows 7 it took 6 times to get an install without problems. Secondly now that ive got a good install, im experiencing numerous problems. I've had 3 bsod's and a few times a day im experiencing crashes like i haven't seen before. The whole computer freezes. i cant even turn num lock on my keyboard and worst of all i cant even click the restart button i actually have to turn it off at the mains. i normally experience this when playing a game, but non of my components are overheating, i think it could be my hard drive as i had the problems installing software on previous windows installation.

Any idea's how to fix this?

A:Random computer Freeze whilst playing games and w

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 71.6

(I don't use English in my real life, so sorry for any lingual mistakes.)

Hello everyone. I have two problems with my PC. It likes to randomly restart from time to time. Sometimes when I browse the web, sometimes when I play a game.

Second problem shows up when I play games. Ocassionally I can play for an hour without problem, but another time game CTD's after five minutes three times in a row. It happens with almost every title I own.

My PC specs are:

CPU - i5 661 3.33GHz LGA1156 Box
Mobo - Gigabyte GA-H55M-S2H Intel H55 LGA 1156 (with latest bios installed - one of my futile attempts to fix my problem)
GPU - Gigabyte AMD Radeon HD7850 2GB/256 bit PCI-E OC
OS- Windows 7 64bit, full retail - I reinstalled it after a format few months ago (again - I was trying everything I can do to fix it)
Power Supply - Zalman ZM600-GT 600W

I own this PC for almost 3 years now. GPU and PSU are 1 year old, because I upgraded it. Problems with BSOD's and CTD's happened on my old configuration, but it didn't bother me that much back then.

All the fans are working, I ran CPU and RAM testing software a while ago without any bad results. I used temperature monitoring tools while playing games, and it never showed even a sign of overheating.

I have no idea what could be the cause of these crashes. Maybe it's a hardware issue, but I don't really know how to determine which part could be broken.

Finally - I made this dump zip file as described in the tutorial for posting bsod problems. I'... Read more

A:[SOLVED] Random BSOD's, constant crashes while playing games

Hi,

Of the attached DMP files, we are seeing:

PAGE_FAULT_IN_NONPAGED_AREA (50)


Quote:




This indicates that invalid system memory has been referenced.

Usual causes are a bug in a device driver, hardware related memory issues, corrupt NTFS volume, anti-virus software.




SYSTEM_SERVICE_EXCEPTION (3b)


Quote:




An exception happened while executing a routine that transitions from non-privileged code to privileged code.

This bugcheck is generally related to a video driver issue.




Interestingly enough, we have an ATI/AMD based bugcheck in these DMP files: A0000001

If we take a look at the stack:


Code:
STACK_TEXT:
fffff880`03d63768 fffff880`048a211c : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`03d63770 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x2311c
fffff880`03d63778 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`05764078 : 0xa0000001
fffff880`03d63780 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`05764078 fffff880`03d637d0 : 0x5
As you can see from the stack, atikmdag (ATI/AMD video driver) is what triggered the BSOD.

Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only ... Read more

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RELEVANCY SCORE 71.6

Hello,
two weeks ago I bought a brand new PC and I since the beginning I started to have problems. While playing LotRO I am getting random crashes, sometimes 1 every few hours sometime 3 in 10 minutes period. Not every crash is followed by BSOD. I tried re-installing the system and switching off some off the computer hardware like sound card etc. I also tried changing the graphic option within the game but nothing seems to help.

The machine is:
Intel Core i7 2600K BOX, 3.4GHz, LGA 1155, 4C/8T, unlocked
Asus P8Z68-V PRO/GEN3, Z68, LGA1155, PCI-E 3.0, SLI/CFX
Gainward GTX-580 Phantom 1.5GB GDDR5, PCI-E 2.0 x16
Corsair Vengeance, 4x4GB, DDR3-1600, [email protected]
Seagate Barracuda 1TB, 7200rpm, 64MB, 1TB, SATA-3
Creative X-Fi Titanium Fatal1ty Pro, PCI-E x1
be quiet! STRAIGHT POWER, E8 700W 80plus Silver

The system is:
Microsoft Windows 7 Home Premium 64bit, OEM

I attach minidump and diagnostic report.

Thanks a lot in advance for your help,
Szymon

A:Random crashes and BSOD during playing Lord of the Rings Online

Hmmmm... Is your graphics card 1GB or over other whys it works

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RELEVANCY SCORE 71.6

Hello,

Lately there are weird things going on with my computer.

Firstly, on the 07/01/2014 I had a BSOD. Details below :
71d3160702ca3f91376bc753df0c5547.png (unfortunately my MiniDump folder is empty, so this is all I can provide)

And ever since then every time I come home, and turn my computer on, I log in and after approximately 5-10 minutes, the computer shuts it self down, or freezes and I have to boot it.

Usually, my computer shuts down when I start playing a game, and freezes when I just sit on the desktop, writing on skype etc.

I have completed a SFdebugFiles and I am attaching below (It doesnt let me upload msinfo32 file)

A:BSOD, Then random computer crashes when playing, freezes on startup.

Also, would reinstalling windows system be a solution ? I was thinking about doing it anyways

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RELEVANCY SCORE 71.6

Hi guys and gals, this is my first post. I hope I have posted in the right thread, but not sure if this is a gaming issue or Windows issue.

I am at my wits' end and hope someone can help me. This is a new pc build using various parts we have accumulated. When using Internet Explorer I get app crashes. I have been playing DC Universe Online and get random app crash, display drivers stop responding, apphangB1, I also lose monitor signal. Here is a list of fixes we have tried already:

We have disabled internet explorer add ons and even tried disabling IE completely, to no avail
We have swapped out the 5770 for an 8800 GTX that we know works, same problem
We have the latest BIOS/drivers
We have run SpeedFan, CPU temp 41C
We have run Memtest for both sticks of RAM at the same time in slots 1 and 3 and there was an error, so we tried to isolate the bad RAM by testing invidivual sticks in slot 3 - no errors on either stick? therefore, we put the sticks in slots 3 and 4, assuming there may be a problem with slot 1 - worked ok for a couple of hours, then game crashes and black screen with sound requiring reboot. Monitor is fine, as it works on my BF's pc with no problems.
We have tried a couple of installs of Windows 7
We have run chkdsk - no errors
The BIOS is running on default, nothing overclocked - we have used the correct timings for the RAM and autotimed them, same problem

We are currently not using an antivirus because we did not want to add more problems, but we ... Read more

A:Random errors and crashes whilst surfing and gaming

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RELEVANCY SCORE 71.6

For several months now I've been trying to pin down a 116 black screen of death. I'll be playing SWTOR, watching movies etc and my screen will turn black and the system will be unresponsive and I'll have to reset it.

I've updated my drivers as best I can using SlimDrivers, ran chkdsk and even cranked up the fans in my system and on my gfx card hoping (not expecting because I dont' think it's heat related) to get more stability. I've used Bluescreen View to try and pin down the problem. Some times if I'm lucky it will recover and I'll get a message saying the display driver has recovered.

I read about an instability in the latest driver so I backed down to 314.11 hoping that would help. And while it has reduced the frequency It still happens 2 to 3 times a day. Any help would be appreciated (oops just got a display driver recovery while I was typing this).

Let me know if I didn't provide the appropriate information and I'll work on getting the rest of what you need.

Thanks in advance for the help.

A:Random Black Screen while playing SWTOR, Watching YouTube Etc

Welcome .

What you're experiencing is called a TDR (Timeout Detection & Recovery) and its not a real crash
in the sense that something wrong occurred in the Kernel.







  
Quote: Originally Posted by TVeblen


"Display driver xxxxx stopped responding and was recovered"

Timeout Detection & Recovery (TDR) = "Display Driver Stopped Responding and was Recovered" is a useful feature that started in Vista and is also in W7 that allows the OS to try and recover from a video timeout so that the system does not crash to a bluescreen. Symptoms included a screen flash with the TDR message appearing one or more times or the screen blinking out to black. If the system cannot recover it will crash (Stop Error 116 typical). The issue is that the video card is not responding as expected.
.
.
.
.
There are numerous reports of hardware solutions to TDR's. The most common are:
Poor Cooling
Problems with the power supply
Overclocking Issues
Bad System memory or incorrect memory timings
Defective PC Components



More details HERE, please read.
Using automated driver installers is a bad idea as they tend to install broken drivers
and generally not recommended at all.

Properly installing the drivers:








  
Quote: Originally Posted by Arc


Install the 314.22 WHQL only.

Uninstall All nvidia items in Control Panel > Progr... Read more

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RELEVANCY SCORE 71.6

Hi everyone

I had the problem that my computer shuts down while playing games or just browsing the internet. At first I got a black screen, but was still able to hear sound (e.g. music player) for ~2-3 seconds. This happened every 1-60 minutes after booting... (If I run in secure mode, everything was fine) So I decided to set up a clean installation of Windows. BUUUT the problem occurs again. Not every 15 minutes, but it occurs.

I'm not quite sure if this is right, but I've got the feeling that this began again after installing all automatic updates. Ofc I have the recent versions of graphic card drivers etc.

Just like described in the BSOD forum I attach a zip with further informations including dump files etc.


I would be sooo happy if you could help me solving this problem.

Cheers!

A:Random black screen (while playing games, listening music, ...)

Try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup

It may very well be the GPU drivers (even though they are recent).

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