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Random audio stuttering and mouse freezing with normal use

Q: Random audio stuttering and mouse freezing with normal use

Hi, my computer will always randomly freeze for 1-3 seconds when I do normal tasks (like using chrome and skype). The freezes cause audio and mouse to also freeze during that time.

I tried to swap CPUs, get a new mobo, use different RAM and nothing works. I've got this problem since Windows 8. But its been progressively worse. Now I also sometimes have problems POSTing and the display will turn black when I boot up to the login screen.

I used latencymon to check which drivers are causing the problem and when I disable my GPU drivers the stuttering is gone. I don't have any of these problems when using DirectX apps. My GTX 660 has the latest drivers installed.

RELEVANCY SCORE 200
Preferred Solution: Random audio stuttering and mouse freezing with normal use

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Random audio stuttering and mouse freezing with normal use

I posted some more info into this issue with LatencyMon. It looks like it has something to do with dxgkrnl.sys and Wdf01000.sys. They both have the highest DPC and ISR counts. Not sure what to do cause i cant reinstall DirectX.


Code:
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:07:29 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: WILSON
OS version: Windows 8 , 6.2, build: 9200 (x64)
Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., MAXIMUS VII HERO
CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Logical processors: 8
Processor groups: 1
RAM: 16325 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 350 MHz
Measured CPU speed: 1 MHz (approx.)
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (?s): 242067.207261
Average measured interrupt to process latency (?s): 6.444788
Highest measured interrupt to DPC latency (?s): 242020.103196
Average measured interrupt to DPC latency (?s): 5.050717


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (?s): 264784.8560
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Highest reported total ISR routine time (%): 0.250045
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Total time spent in ISRs (%) 0.277248
ISR count (execution time <250 ?s): 288858
ISR count (execution time 250-500 ?s): 0
ISR count (execution time 500-999 ?s): 0
ISR count (execution time 1000-1999 ?s): 0
ISR count (execution time 2000-3999 ?s): 0
ISR count (execution time >=4000 ?s): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (?s): 264873.576286
Driver with highest DPC routine execution time: afd.sys - Ancillary Function Driver for WinSock, Microsoft Corporation
Highest reported total DPC routine time (%): 0.057236
Driver with highest DPC total execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation
Total time spent in DPCs (%) 0.203717
DPC count (execution time <250 ?s): 2641690
DPC count (execution time 250-500 ?s): 0
DPC count (execution time 500-999 ?s): 60
DPC count (execution time 1000-1999 ?s): 0
DPC count (execution time 2000-3999 ?s): 0
DPC count (execution time >=4000 ?s): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: svchost.exe
Total number of hard pagefaults 15574
Hard pagefault count of hardest hit process: 1854
Highest hard pagefault resolution time (?s): 2040063.752571
Total time spent in hard pagefaults (%): 2.586330
Number of processes hit: 57


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 18.793149
CPU 0 ISR highest execution time (?s): 264784.8560
CPU 0 ISR total execution time (s): 9.934213
CPU 0 ISR count: 283528
CPU 0 DPC highest execution time (?s): 264873.576286
CPU 0 DPC total execution time (s): 5.703187
CPU 0 DPC count: 2323319
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 2.410136
CPU 1 ISR highest execution time (?s): 93.955714
CPU 1 ISR total execution time (s): 0.036585
CPU 1 ISR count: 4985
CPU 1 DPC highest execution time (?s): 193411.469714
CPU 1 DPC total execution time (s): 0.392468
CPU 1 DPC count: 34476
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 2.175473
CPU 2 ISR highest execution time (?s): 48.293429
CPU 2 ISR total execution time (s): 0.000689
CPU 2 ISR count: 348
CPU 2 DPC highest execution time (?s): 241848.274857
CPU 2 DPC total execution time (s): 0.621636
CPU 2 DPC count: 116809
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 1.708408
CPU 3 ISR highest execution time (?s): 7.505714
CPU 3 ISR total execution time (s): 0.000092
CPU 3 ISR count: 49
CPU 3 DPC highest execution time (?s): 24177.428857
CPU 3 DPC total execution time (s): 0.095917
CPU 3 DPC count: 25211
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 1.881968
CPU 4 ISR highest execution time (?s): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (?s): 69.730286
CPU 4 DPC total execution time (s): 0.157892
CPU 4 DPC count: 54841
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 1.888952
CPU 5 ISR highest execution time (?s): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (?s): 67.582857
CPU 5 DPC total execution time (s): 0.071719
CPU 5 DPC count: 23230
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 1.966075
CPU 6 ISR highest execution time (?s): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (?s): 24173.393143
CPU 6 DPC total execution time (s): 0.178401
CPU 6 DPC count: 35350
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 1.818963
CPU 7 ISR highest execution time (?s): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (?s): 94.936286
CPU 7 DPC total execution time (s): 0.105729
CPU 7 DPC count: 28526
_________________________________________________________________________________________________________

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RELEVANCY SCORE 132

Hi, my computer will always randomly freeze for 1-3 seconds when I do normal tasks (like using chrome and skype). The freezes cause audio and mouse to also freeze during that time.

I tried to swap CPUs, get a new mobo, use different RAM and nothing works. I've got this problem since Windows 8. But its been progressively worse. Now I also sometimes have problems POSTing and the display will turn black when I boot up to the login screen.

I used latencymon to check which drivers are causing the problem and when I disable my GPU drivers the stuttering is gone. I don't have any of these problems when using DirectX apps. My GTX 660 has the latest drivers installed.

A:Random audio stuttering and mouse freezing with normal use

I posted some more info into this issue with LatencyMon. It looks like it has something to do with dxgkrnl.sys and Wdf01000.sys. They both have the highest DPC and ISR counts. Not sure what to do cause i cant reinstall DirectX.


Code:
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:07:29 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: WILSON
OS version: Windows 8 , 6.2, build: 9200 (x64)
Hardware: ... Read more

Read other 0 answers
RELEVANCY SCORE 78.4

Hi there,

I have been having problems with my desktop for the past 4-5 months, have tried so much and looked on almost
every thread relating to lag and stuttering without finding a solution.

I have had the PC for nearly 3 years, built myself.

Specs:
CPU: Intel i7 7700k ( swaped to a celeron G3930)
GPU: Geoforce 1070 (taken out for testing)
Motherboard: MSI z270 pro carbon (swaped to an ASUS prime z270-P for testing)
Power supply: EVGA Supernova 850 W Gold G2
RAM: Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4 3000 MHz (tried individually)
Storage: Samsung 960 EVO M.2 (boot drive) and a Seagate BarraCuda

The problem occurs every 5-10 minutes with normal use, but every 20-30 seconds while playing games. This becomes more often for both the longer the computer is turned on for.

Things I have tried software wise:
-Clean install of windows 10
-Update/reinstall drivers for every component
-Change resolution and refresh rate of the monitor
-Disable prefetch and superfetch

There are no errors in event manager leading me to assume this problem is due to hardware. I have tried unplugging my GPU
and using my CPU's onboard graphics, the problem still occurs.

Screen recording of what the freezing looks like:

View: https://youtu.be/Q28k25lj8QQ

This problem 100% is not related to:
CPU
GPU
Motherboard
Loose cables
RAM

I have checked the PSU readings in the BIOS, there are no anomalous readings, everything looks very stable.
I have tested both my Storage devices and they show no e... Read more

A:Freezing and stuttering with normal use

You post that the problem is 100% not ram however I do not see where you tested the ram and what you used to test? Unless you use something like memtest and or prime95 [ram test] for a minimum of 1hr, then you really do not know if the problem is ram or not.




I have checked the PSU readings in the BIOS, there are no anomalous readingsClick to expand...

While this has some validity, it does not test under a load [which is where a pw supply would most likely have problems]
If you want to test a pw supply, you use the motherboard mfg's monitoring software while running prime95, OCCT, or IBT [intel burn test] If by chance your board mfg does not have monitoring software [which I know asus has] then you can use the intel extreme tuning utility. The intel utility will both monitor and do a stress test.
 

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RELEVANCY SCORE 71.2

Okay, so I've tried working on this for a while now and nothing seems to really be helping.First here's my specs: http://i.imgur.com/4Xl5Dph.pngThis usually only happens while I'm using Chrome but it happens at random times while I'm using it. Suddenly my internet will like come to a halt, no new pages will load at all. It will just show the circle that is supposed to represent loading but it will never get anywhere, then it's like my computer just locks up...except it doesn't? All of my applications, like chrome or windows explorer just kinda freeze but I can still move my mouse and sometimes open my start menu. If I can open my start menu and click a bunch on something, let's say "My Computer" once it unfreezes it will open them all at once and load all of my internet tabs and everything.When this first happened I thought it was my SSD just taking a bleep, which it could still be, so I looked up some fixes and I found something that is supposed to stop your SSD from stuttering/freezing ( Link to tutorial HERE it may just be for laptops or not compatible for me but I gave it a shot anyway) and it seemed to work at first but now it's gone back to it's old ways and now I'm starting to notice the second issue even more, which I will explain now.The second issue happens occasionally but especially when I am trying to do something off of my SSD, like run some programs I have on it or something. What happens is my computer just kinda starts to lag and I hear an audio scr... Read more

A:Random Freezing and Stuttering

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 70.4

Hi,

Bit of a story, but my z97 itx motherboard, and I was not able to replace it, so I got a z170 + 6700 thinking everything was going to be okay.

Now that I've installed it, I'm experiencing massive DCP latency, stuttering and random freezes (no overheating).

First I bought a Asus z170 itx Pro gaming board, and this was a aboslute nightmare, and the board was terrible (disconnecting my bluetooth devices, not connecting to 5ghz network etc. stuff like that.) So I returned that, and bought a Msi Ac gaming board, hoping the DCP latency was a part of the board, but nay.

Now I've tried a fresh install of windows 10 twice (once where I installed the drivers from Msi) no help, and then I tried to do a another fresh install and let windows install the drivers, but still no luck.

I've disabled NIC and onboard sound drivers.

Heres a pastebin from Latencymon:
________________________________________________________________________________ - Pastebin.com

And heres a screenshot from "Drivers"
2016-02-09_12-56-40.png - Google Drive

I just really don't get it. My z97 system ran like a dream with no problems what so ever, and now this nightmare...

-----
Update:

This is LatencyMon for 1min with Wifi and Lan disabled.

2016-02-09_13-38-59.png - Google Drive

2016-02-09_13-38-52.png - Google Drive

--

I can se that dxgkrnl is pretty high up, but this is the same driver that I had on my old z97 board, and I can't see why it should be a problem all of a sudden.

----

U... Read more

A:DPC Latency, stuttering and random freezing

before i say anything stupid. can you \ have you reinstalled the storage port driver? like deleted software then let windows reinstall it \ manually?

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RELEVANCY SCORE 70.4

Hi, I'm Locky,

I am usually a pretty competent computer user, and have never had to post on a forum for help, but I am by no means skilled, thus I came here seeking help. I'll give you as much detail as I can, I am very much in need of help.

I have been experiencing a problem the last few days with audio and pointer stuttering. As far as I know I haven't changed anything on my computer that may cause this but seemingly randomly this error has sprung up.

My audio glitches up at 10-20 second intervals, (sometimes even 2-3sec) and simultaneously my mouse stutters. I have tried updating drivers, and have googled for help but nothing has worked. This error occured around the same time internet shopping extensions were added to my google chrome without my permission, but I cannot recall which happened first.

Naturally I have run ASC and AVG as well as Malware bytes, basically all the anti-virus software I have, but this yielded no results.

I have looked in my services tray and discovered that vsmon.exe has a far higher CPU time value than I expect it to, but other than this I can't find anything unusual.

The stuttering has made using my computer frustrating, and it bothers me that a brand new laptop is wigging out. Prior to this error the only other problem I've had has been a random system crash which while scary, seemed to be fixed by a system restore, to this day I have no idea what caused it.

Any help will be greatly appreciated, I have no idea how to proceed.
Thanks ... Read more

A:Audio and Mouse stuttering - Please Help

Need more info: Wired or wireless mouse and type (USB or PS2)? Integrated audio or PCI card? USB speakers? If wireless mouse, did you try replacing the battery or going wired for a test?

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RELEVANCY SCORE 70

Im new here and im not sure if i posted in the right place, so please bear with me.

anyway...

laptop specs:
HP Compaq Presario CQ50
Windows 7 Ultimate (32 bit)
AMD Anthlon Dual-Core QL-60, 1900 Mhz, 2 Cores, 2 Logical Processor
BIOS: Hewlett-Packard F.54

Symptoms:
USB Mouse freezes/stutters every few seconds/minutes on some days.
USB Mouse constatnly disconnects/reconnects (with matching bu-dum sound) on other days.
USB Mouse does not install properly at all on worst days.
USB Mouse works perfectly on other laptops.
Other good condition Mice attached to my laptop show same symptoms
USB flash drives and other devices (except mouse) works perfectly
Windows will not boot when USB Mouse is attached during start-up (the second I remove the mouse, boot initiates)
Touchpad acts up every now and then (with or without USB Mouse attached)
I cant find:
"HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/services/USB" in regedit
all i find is ".../usbccgp" "../USBCCID" "../usbhub" "../usbcir" "../usbehci" "../usbohci" "../usbprint" "../USBSTOR" and "../usbuhci"

When it started happening:
When I accidentally removed a couple of USB Flash drives without "safely removing" them.

I have updated all drivers and BIOS.
I have tried uninstalling and reinstalling USB Drivers in Device Mgr.
I have tried turning off "Allow computer to turn-off this device to save power" option
... Read more

A:USB Mouse glitch - Freezing/stuttering/disconnecting/reconnecting

Hello stanejera, welcome to the forum

Try this; USB Driver - General Fix for Problems[2]=Hardware%20and%20Drivers

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RELEVANCY SCORE 69.6

Ever since I got the tb16 I noticed that whenever I watch a video it would cause the machine to stutter. I notice this stutter when I initially plug the tb16 into my laptop but then it appears again when I'm watching a video. I've tried searching for a solution but nothing has worked. I've updated the bios and drivers (for the xps 15 and tb16) but the problem still remains. This stuttering and freezing would also happen but during normal usage as well but only very rarely (my machine actually froze while I was writing this post :( ). 

Any assistance would be greatly appreciated.

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RELEVANCY SCORE 69.6

Ok i dont know if this is windows 7 related or hardware or what but heres the deal:

I've had this gaming pc for about 2 years and ever since ive gotten it, it seems to freeze and/or restart at weird times.
at first i thought it was over heating so i got a better heat sink and some top shelf thermal paste, took the side panels off and added a huge box fan to the side and put it next to an air conditioner.
still happened... so its not a heat thing i dont think.
and what confuses me the most is that it does it when performing simple tasks but now when performing complex ones.

i play a highly graphical video game for 5 hours = no problem
i watch a youtube video = sometimes freezes and the audio will "stutter" or shut off or both OR none.

i host a game server, or 2, play a game and my room is 85 degrees = no problem.

i play a flash game for 10 minutes in a 65 degree room = freeze and sound stutter and/or restart.


also i have tried completely cleaning all of the hardware and removing dust and i have tried reformatting the harddrive and starting over.

no matter what i try, same problem.

-Charlie

A:Random restarting/ freezing with stuttering sound.

What is the make, model and Wattage of your PSU? Boot into Setup (Bios) to PC Health, report the temperatures, and the +12V line of the PSU.

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RELEVANCY SCORE 69.6

Hello,

When I watch youtube videos, or videos in Windows Media Player Classic my audio randomly stutters. This also causes my mouse to stutter and skip and move slowly.

I have tried to fix this issue for awhile. However still no solution.

Any ideas or tips would be great, Thanks

A:Videos and audio stuttering with mouse

Can you fill in the "My System Specs". Without that we can't even offer a guess.

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RELEVANCY SCORE 69.6

Hi,
I've got a problem with the mouse cursor and my sound. It started yesterday(I didn't really install any new hardware or software). First my sound started stuttering and choppin while watching some YouTube videos and that spread to everything else(games and applications). Rebooting temporarily fixed that. Today however my mouse cursor does the same thing. I had a look in the task manager and I didn't see anything suspicious, the cpu usage is average and the only thing taking up CPU is Firefox.
Anyone know what's going on?

A:Mouse an audio stuttering horribly

Could you be overheating? Maybe check up on your CPU and GPU temps. If it's been a while, you may want to hit your fans with a can of air.

Read other 3 answers
RELEVANCY SCORE 69.6

I have a Dell Inspiron 1420 running Windows Vista 32 bit with SP2.

A few days ago, I noticed my hard drive was almost full. So, I ventured into my computer to determine what I could get rid of. I purged everything simple (multimedia), then did some program removal (lazy housekeeper). Then I ran CCleaner and Registry Mechanic to hopefully pickup any of the little bits my early spring cleaning may have left behind.

With it being late at night, I didn't have my volume up but noticed my mouse pointer acting a bid odd.

The next evening, I get home to do some browsing and the mouse problem is more clear, after a good nights sleep. Every second or so, the mouse stutters. More clearly, if you slowly drag the pointer accross the screen, the mouse moves, and every second or so, just for an instant it freezes. But, it obviously remembers where the pointer should be so it jumps suddenly after that brief moment to where the pointer should be. I can also see the progress spinning circle image on startup or when you start a new program has a noticable consistent hickup.

Now, it took another day for me to realize that the audio problem ties to this as well. To this point, I hadn't attempted to listed to any audio or play video. Once I did, I realized I was more confused than ever.

The audio has a stutter ever second or so right alongside the consistency with the mouse pointer. If you've ever noticed when a digital TV signal suddenly goes bad for a second and the audio sort of... Read more

A:Audio and Mouse Stuttering consistantly

Run "dxdiag". You may have borked your DirectX runtime while cleaning.

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RELEVANCY SCORE 69.6

Since this morning when I turned on my pc I have been experiencing some strange issues and wondered if anyone had any advice or suggestions.

When moving the mouse around in a figure of eight with nothing open, every few seconds it skips for about 1/10th second. This is a brand new issue, but I was also having trouble with my wireless internet speed last night, for which I use a usb netgear wna1100 stick.

It seems my pc is dieing in some way but I'm unsure how to identify whats causing the problem as I don't have lots of spare bits to put in.

Things I've tried so far:
Checked mobo + graphics card temps, both ~40-50C idle.
Malware Bytes found nothing
Full AVG scan found nothing
SeaTools hard drive scan found nothing

This leaves me to suspect a hardware fault somewhere else.

My system specs:
Windows 7 64-Bit Home Edition
Sapphire Radeon 4870 2GB
AMD Athlon 64 X2 6400+
Gigabyte M57SLI-S4
Microsoft Sidewinder Mouse

The stuttering is fairly random, but always present and it never goes for longer than about 10 seconds without doing it.

Any ideas? Dieing motherboard or HD? How can i tell without replacing them?

A:PC Stuttering mouse/audio/video lag

Hello remuze,

This may be a shot in the dark, but can you try downloading the program in the link below and posting a screenshot of it running after about a few minutes or so in your next reply:-

DPC Latency Checker

http://www.thesycon.de/dpclat/dpclat.exe

How to take a screenshot:-

How to Use the Snipping Tool in Vista - Vista Forums

How to upload the screenshot:-

Screenshots and Files - Upload and Post in Seven Forums

Thanks for your cooperation.

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RELEVANCY SCORE 69.6

Specs if it matters
Dell Inspiron 6000 laptop
1.5 ghz
512 MB RAM
128 MB ATI Mobility Radeon X300
Windows XP Service Pack 3 (2 original, but updated to 3 over Windows Update)

Okay so I reformatted and installed Windows XP SP 2 recently. Sometime after doing that and downloading numerous Microsoft updates and updated drivers for my Dell Inspiron 6000, I noticed that my mouse cursor stutters a little bit from time to time as I move it around. I think it happened even after a fresh installation of Winows XP, but I can't remember for sure.

How should I go about solving this problem? I already run my spybot, adaware, and Avast virus scan, but they haven't fix anything. My drivers are all up to date too I think. Below is my HijackThis log

Logfile of HijackThis v1.99.1
Scan saved at 12:10:24 AM, on 11/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Pr... Read more

A:Stuttering with mouse, audio, and video

Oh I forgot to mention. My Primary IDE is running in DMA mode so that's not an issue.
 

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RELEVANCY SCORE 69.6

Hello, About a week ago, I began having problems with my audio and video. When I would watch a video on youtube or play a song from Media Player or iTunes, it would momentarily pause every second. Obviously this is a frustrating problem. Also, my mouse and keyboard stutter at this same interval. The letters I type do get typed out but they have to catch up so to speak where they don't get typed out as soon as I press them. This all happens as soon as I start my system and the timing never changes; the stutter occurs every second- I've even timed it out to be one stutter per second. I did a system restore to an earlier time and nothing improved- I checked for updates, and checked to make sure that my ATA/ATAPI Devices were in DMA Mode at the suggestion of another forum where a person with similar problems solved theirs. Here is the procedure: http://www.microsoft.com/whdc/device/storage/IDE-DMA.mspxBut this didn't do anything for me either. I've run multiple MBAM scans, my other virus program (NOD 32) and Spybot, but nothing came up. The only other thing I can think of is that whenever I start up my computer, the black screen at the beginning says that it can't detect an AC power source. I'm assuming that this means that my battery is dead (I have a laptop). If the power cord gets unplugged, even if for a second, the entire computer just dies. The computer worked fine even with this power error message, so that's why I think that I just need a new b... Read more

A:Audio, video and mouse stuttering

Have a look in the Event Viewer for any errors at the time of the stuttering.To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.Check in all the categories.If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here.How To Use the Event Viewer

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RELEVANCY SCORE 68.8

Hi there,I have a problem thats bugged me since the day I got my new build back from a local PC shop.Its basicly that sometimes(mainly upon first boot and while running a couple of apps.processess)my mouse cursor will start stuttering.i,e its visible but if i try to move to something it sort of skips along(starts moving then moves a further couple of mm's).Also if im on y/tube,f/book etc,whatever I was in the middle of freezes up/crashes(not to desktop or BSOD),this forces me to hit restart button.All is well upon reboot though?.I have switched ram sticks over,cleaned inside case/checked all cables/checked GPU is correctly placed etc.Im starting to worry that I may have purchased a faulty CPU.All components were new at time of this build apart from my HD and my GPU which were taken out of my previous rig.This has also occcured whilst playing a few games(could my g/card be failing?).The person who built the rig is a friend of mine who runs his own shop and I have no worries about his ability in building custom rigs(he must build at least 4-5 per week).He has taold me to fetch the rig back in for diagnostics check,Im just asking if you guys have came accross this sort of thing before and do you have any ideas.
Thanks ..

A:Mouse cursor stuttering/random freeze ups

I had similar problems with a bad hard drive. Have you checked the drive for bad sectors or slow performance? On my system, perfmon /report showed a long average disk queue length for the drive.

For perfmon /report instructions: http://www.techsupportforum.com/foru...ta-452654.html

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RELEVANCY SCORE 68.8

Hey everyone. First time poster here. This specific issue I've searched everywhere on the Internet for, but cannot find anything that relates to me.

I'm having difficulty with a computer I recently built. I'm having a significant mouse skip/jump and audio stutter while I'm performing basic tasks. It's quite irritating, considering my knowledge with Windows based PCs. I've never been this frustrated with a custom build before.

Specs are 6600k, Gigabyte Z170X-Gaming6, 16GB DDR4, 980ti, 2x 1TB Hard Drives, 60GB Patriot Pyro SE, and a TP-Link N600 wireless adapter (PCI-E). Running Windows 7 x64. I'm using Intel Smart Response, which basically creates a cache RAID partition between the hard drive with the operating system installed on it and the SSD.

I have connected to this PC a Logitech G602 mouse, and a Logitech K270 keyboard. Both have different USB transceivers. I have a USB Bluetooth adapter connected as a dedicated link to my Dualshock 3 controller, using SCP drivers. I also have a USB cable connected to my CyberPower UPS (to enable battery-based shutdown). I have two ASUS VG248QE (1080p, 144hz) monitors, one connected through a DVI-D cable (@144hz), the other HDMI (@60hz).

All my drivers are up to date. I've slipstreamed services, cut unneeded processes, disabled scheduling that isn't necessary, optimized power settings, optimized NVIDIA settings, and I'm sure more that I'm forgetting.

My DPC latency is normal. I've had the test running for the past 20 minut... Read more

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RELEVANCY SCORE 68.8

I have a Dell Inspiron 1420 running Windows Vista 32 bit with SP2.

A few days ago, I noticed my hard drive was almost full. So, I ventured into my computer to determine what I could get rid of. I purged everything simple (multimedia), then did some program removal (lazy housekeeper). Then I ran CCleaner and Registry Mechanic to hopefully pickup any of the little bits my early spring cleaning may have left behind.

With it being late at night, I didn't have my volume up but noticed my mouse pointer acting a bid odd.

The next evening, I get home to do some browsing and the mouse problem is more clear, after a good nights sleep. Every second or so, the mouse stutters. More clearly, if you slowly drag the pointer accross the screen, the mouse moves, and every second or so, just for an instant it freezes. But, it obviously remembers where the pointer should be so it jumps suddenly after that brief moment to where the pointer should be. I can also see the progress spinning circle image on startup or when you start a new program has a noticable consistent hickup.

Now, it took another day for me to realize that the audio problem ties to this as well. To this point, I hadn't attempted to listed to any audio or play video. Once I did, I realized I was more confused than ever.

The audio has a stutter ever second or so right alongside the consistency with the mouse pointer. If you've ever noticed when a digital TV signal suddenly goes bad for a second and the audio sort of ... Read more

A:Mouse and audio consistantly skipping/stuttering

Bump....pretty please?

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RELEVANCY SCORE 68.8

Hey guys,

I just did a fresh install of windows 8 on my system.

Specs are

Win 8
intel 3570k
8 gig 1600mhz ram
Asus p8z77 - pro
Baracude 1tb hdd
Kingston hyperx 240 g ssd

For some reason when watching you tube every so often 5 min. It seems that the video, audio and my mouse stutter. Just slows down and skips.

Not sure why this is happening. I have scanned with AVAST as well as Spy Bot Search and Destroy.

Any help would be great. THank you

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RELEVANCY SCORE 68.8

Hi all,

I created this account just to post this here. I've searched my behind off trying to find a solution to these problems and while I've found many similar issues and tried many different solutions none of them has solved the issue. This is an issue that 3 of our staff members have had.

The background:

This is my work computer. The specs are in my description (to the best of my ability). Our IT stuff is managed by an offsite company that is halfway across the state and has no apparently no idea how to fix this (maybe they're too busy currently as it is a new year?).

I recently had my computer replaced. The previous computer was old and was retired. It was the same OS so when they brought in the new one they used some software to download all of my settings and put them all on the new computer. The new computer was allegedly a Windows 10 computer that had 7 installed on it as we use some specialized programs that don't work with anything beyond Windows 7.

My peripherals did not change during this transition. I am using a (fairly old?) Logitech MK320 wireless mouse and keyboard combo. The USB ports on the new computer are all USB 3.0, which I believe is significant as the previous computer did not have USB 3.0.

The issues:

The first problem that I noticed was that there was some severe mouse lag coupled with an inability to use the middle scroll wheel to scroll. The scroll wheel button works, however. Next, the USB ports won't detect any portable memory (thumb driv... Read more

A:Lag and audio stuttering when using wireless mouse and keyboard

Hi Operator,
W7 does not have any generic USB3 drivers.
You have to load your own, (ie for any usb3 device you use you must load drivers that came on the relevant CD.).

If you goto device manager i suspect you will see 4 yellow ! marks.
These are the drivers you will need to update..

As your running from a remoted comp, you may have to gain clearance from your IT Admin, or your 3rd party AV people, although you have made all the right moves, i suspect this is the case

Roy

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RELEVANCY SCORE 68.4

For months I've tried every possible solution I could find but nothing has helped even a little. I turned off Turbo Boost, updated every driver, turned off global v-sync through control panel, turned off gaming mode and DVR, and the only thing I think of is that it might be my monitor being a free-sync opposed to g-sync.
Specs:
Operating System Windows 10 Home 64-bit CPU Intel Core i7 7700 @ 3.60GHz 36 ?C Kaby Lake 14nm Technology RAM 16.0GB Dual-Channel Unknown @ 1199MHz (17-17-17-39) Motherboard Gigabyte Technology Co. Ltd. B250M-DS3H-CF (U3E1) 28 ?C Graphics VX2457 ([email protected]) ASUS VH198 ([email protected]) 4095MB NVIDIA GeForce GTX 1080 (Gigabyte) 49 ?C Storage 119GB Ironside Titanium 128GB SSD (SSD) 1863GB TOSHIBA DT01ACA200 (SATA) 38 ?C Optical Drives No optical disk drives detected Audio Razer Kraken 7.1 Chroma

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RELEVANCY SCORE 68.4

For months I've tried every possible solution I could find but nothing has helped even a little. I turned off Turbo Boost, updated every driver, turned off global v-sync through control panel, turned off gaming mode and DVR, and the only thing I think of is that it might be my monitor being a free-sync opposed to g-sync.
Specs:
Operating System Windows 10 Home 64-bit CPU Intel Core i7 7700 @ 3.60GHz 36 ?C Kaby Lake 14nm Technology RAM 16.0GB Dual-Channel Unknown @ 1199MHz (17-17-17-39) Motherboard Gigabyte Technology Co. Ltd. B250M-DS3H-CF (U3E1) 28 ?C Graphics VX2457 ([email protected]) ASUS VH198 ([email protected]) 4095MB NVIDIA GeForce GTX 1080 (Gigabyte) 49 ?C Storage 119GB Ironside Titanium 128GB SSD (SSD) 1863GB TOSHIBA DT01ACA200 (SATA) 38 ?C Optical Drives No optical disk drives detected Audio Razer Kraken 7.1 Chroma

A:random graphical/audio stuttering

Hi and Welcome to TSF!

What is the make and model number of your PSU?

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RELEVANCY SCORE 68

I got my Dell Inspiron 5767 about 6 months ago. At first everything was alright, up until 1 month ago when the mouse and audio started stuttering. After some net research, I found out that the Dell software for updating drivers (basically Dell Support) was the main cause and i uninstalled it. After that everything was great, until yesterday. Randomly it started stuttering again. But kind of stopped when I connected the power cable. So it calmed down, and half an hour ago I just closed the lid for 10 minutes and when I opened it it stutters again.Its very frustrating that I can't find any solution anywhere. I did the diagnostics and everything passed.Any suggestions would be great!

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RELEVANCY SCORE 67.6

I recently purchased a hp pavilion 15-au010wm laptop 6 days ago and right out of the box I noticed that the audio playback would stutter or make a popping sound and sometimes have dropouts randomly so I tried updating my audio, video, WLAN, BIOS and bluetooth drivers but the random stuttering and dropouts continued. Note that it doesn't affect video playback, just the audio. Any idea what could be causing this issue?

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RELEVANCY SCORE 67.2

Specs: Compaq Presario SR1750NX Desktop PC
Windows XP Home SP3
CPU: AMD Athlon 64 3500+
2.19 GHz, 2.25 GB of RAM
Motherboard: ASUSTek Computer INC. Amberine M
Graphics: ATI Radeon HD 3400 Series
Dual-monitor setup.

Issue: Starting only a few days ago, my computer has been suffering from severe technical difficulties. After running a game (Sims 3 Generations which was released in stores recently), the computer froze up to the point of requiring a manual reset.
The issue now is that all audio and video files on my hard drive stutter when played, and the mouse stutters at times as well. I have checked the Task Manager but have not found any unusual processes loading the CPU. To restate, this applies to video and audio files on the hard drive--strangely, internet media such as YouTube has no issue. I am also sure that my speakers are not the issue because using Line-In audio (that is, using a cable to have an external device use my computer's speakers) has no problem. My computer also seems to have lessened its capability for multitasking, and less programs need to be opened at once now for performance issues to arise. Downloads are also incredibly slow now. I have checked the BIOS, but unfortunately am not sure if anything appears out of the ordinary, or even what details to look out for if this is the case. I have tried other media players apart from Media Player Classic HC, but experience the same stuttering (and as I have reinstalled my current medi... Read more

A:[SOLVED] Severe audio/video/mouse stuttering across the system

System restore to a point before the game was installed?

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RELEVANCY SCORE 67.2

I have this issue where sometimes when playing a game, whenever it's about to load a new audio asset, the game briefly freezes. Like for instance, I'm playing the Brutal Doom mod, and it will go fine for a little while but whenever I"m about to for example fire a new weapon, it will freeze itself for a second to seemingly load the new audio file for the gun being shot. There are other games that do this as well. Also, sometimes when watching a video on YouTube, I get audio stutter for a few seconds.

I've done scans with Avast!, Malware Bytes, and Spybot and so far nothing conclusive has come up. I ran the Intel Driver Update program and updated several drivers, but that hasn't fixed it. I also tried disabling Andrea ST but that didn't fix it neither. I've had this laptop for several years now, and it never did this until recently.

Here is a Speccy Link: http://speccy.piriform.com/results/HTOvaCdvUZG6UjYSenWcXLn
 

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RELEVANCY SCORE 66.8

Hi, we have two Problems with brand new P1 Laptop: 1. Mouse / System Freeze (1-2 seconds) and hangs random.2. Bluescreen appears and system crash random (VIDEO_TDR_FAILURE  nvlddmkm.sys) All Lenovo Drivery by Driver Update Tool are up to date. Also all Windows Updates are installed. In device manager everything is fine. Last Update was large Graphic Update on 4.2.19. By the way: It is not possible to install Driver diretcly from Nvidia Quadro P2000 Max-Q-Design because system says no compatible Windows Version. Only Driver from lenovo works. In the Past we had the same mouse issue on yoga series 260 / 370 and there is no final fix since today Yoga hangs / freeze.Now same Issue on high-grade P1 CAD Laptop. It is frustrating! It seems that many users have similar problems, what is the reason for this issue by Lenovo? Any Ideas? RegardsMarco    

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RELEVANCY SCORE 65.2

I have a X1 6th Gen. Recently I got two different Thunderbolt 3 docks. Work gave me a Kensington one. I bought a Caldigit one for home. I have them connected via the diagrams below - basically through my monitors as usb Hubs. (nBoth docks have similar problems: 1. Keyboard repeats keys: https://tinyurl.com/TB3Keyboard2. Mouse randomly pauses: https://tinyurl.com/TB3Mouse3. Web cam stuters: https://tinyurl.com/TB3Webcam4. USB Head set crackles5. Sometimes my laptop hard freezes requiring a hard reboot. Yuck. There's even more USB devices (phone, etc) but they're more "optional" than than mouse/keyboard/webcam/headset.  When i connect them directly to the docks, there's no (maybe fewer?) problems.  Has this happened to anyone else? It feels like an X1 problem since this repros with two different monitors and two different docks. A few other coworkers have reported weird issues as well with their X1 and the docks.  

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RELEVANCY SCORE 65.2

I have a X1 6th Gen. Recently I got two different Thunderbolt 3 docks. Work gave me a Kensington one. I bought a Caldigit one for home. I have them connected via the diagrams below - basically through my monitors as usb Hubs. (nBoth docks have similar problems: 1. Keyboard repeats keys: https://tinyurl.com/TB3Keyboard2. Mouse randomly pauses: https://tinyurl.com/TB3Mouse3. Web cam stuters: https://tinyurl.com/TB3Webcam4. USB Head set crackles5. Sometimes my laptop hard freezes requiring a hard reboot. Yuck. There's even more USB devices (phone, etc) but they're more "optional" than than mouse/keyboard/webcam/headset.  When i connect them directly to the docks, there's no (maybe fewer?) problems.  Has this happened to anyone else? It feels like an X1 problem since this repros with two different monitors and two different docks. A few other coworkers have reported weird issues as well with their X1 and the docks.  

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RELEVANCY SCORE 64.8

Computer Specs:

MSI K9MM-V (Motherboard)
AMD Athlon X2 64 Dual Core 6400+
Saphire x1950 pro 512 MB (AGP)
2 GB G-skill DD2 400
Creative X-fi
Western Digital 320gb SATA
Maxtor 100gb SATA (Not raided)
APEVIA 500w PSU

When the computer crashes, there are no artifacts or any video distortion. The screen simply stays on the same frame that it was on when it crashed. The sound loops for about 10 seconds and then stops. The only way to fix it is to hold down the power button until it's off.

I have run memtest86, but the ram is perfectly fine according to the tests.

I have removed the X-Fi card, but the freezing still persisted.

The video card was tested in another computer and works 100 percent.

I have reinstalled windows XP twice; still crashes.

If I am not mistaken, it is either a faulty MOBO or PSU. I have no problem with buying a new one of these.

What do you guys think?

Also, this is my first post so, WAZZZ UPP?

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RELEVANCY SCORE 63.2

I've been having intermittent freezing of my mouse, most noticibly in Half-Life games. My cursor would freeze for about 1 second every minute, and I decided to reformat to get rid of the problem. After reformatting, the problem was still there and was even more pronounced. The mouse wouldn't move at all. Being a USB mouse, I decided to use the included PS/2 adapter, and the problem developed into something else. My mouse would freeze for 3+ seconds every ~4 minutes. I suspected something was wrong with the mouse and not a driver issue, so I booted into a linux partition and noticed that the mouse did not freeze at all while running Whoppix 2.7.1.

The latest drivers from my mouse manufacturer Logitech did not help. While playing games, I set developer to "1" in Half-Life, and noticed that the mouse was trying to send MOUSE4 and MOUSE5 button commands to the game during freezing. My mouse does not even have 4th or 5th buttons. After the freezing my cursor would also spin rapidly in random directions.

This problem began about 1 week after I installed a new video card, an EVGA Nvidia 6600GT, which requires a direct connection to the PSU via molex connector, while my old video card did not. However, I do not suspect this is a power supply issue.

Also, while registering for the forums on this site, my mouse randomly inputed Mouse3 button, causing my browser to go back one page.

A:Mouse freezing/random spinning/random input

Half-life and its mods have started to take up a lot more memory - which causes your mouse to lock up or turn off. This is not Valves fault as many believe, but actually its your power management turning off your mouse. Also this has been happening to people in previous versions, and most have reformatted in an attempt to fix the problem.

There are two solutions to this problem

The first and best solution is to disable your computers ability to turn off your mouse:
USE: Right click on my computer, select properties, click on the hardware tab, click on device manager, expand USB Controllers, select properties on USB Root Hub, select power management and disable it

The second solution is to increase the process priority for your mouse drivers (if you use any).

Have fun. I still play 1.6 and will retire with 1.6 :D

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RELEVANCY SCORE 63.2

Need help fixing screen freezing which happens at random intervals e.g. sometimes around every 20mins, sometimes even faster. Sometimes the audio freezes as well. Tried troubleshooting tools and some online research but wasn't helpful. Would be helpful if someone could help me out asap
Here are the computer specs:
Alienware 17 R4
windows 10
I7 6700HQ
16gb ram
64 bit
intel graphics hd
GTX1070

Thanks in advance :)

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RELEVANCY SCORE 62.4

very difficult as havin to use on-screen keyboard.
i installed software for motorola l6 and played solitaire, then shutdown last night. this morning couldn't logon to vista cos of no mouse or keyboard. dug out a usb mouse and used the onscreen keyboard to find out in devmgr that high def audio controller, two instances of my intel core2 duo cpu e7300, generic pnp monitor, pci standard isa bridge and umbus root bus enumerator all have the yellow ! icon.
driver details says could not initialize (code 37)
tried microsoft help ;uninstall, reboot and reinstalling but that jus returned (code 37) again.

please help!this pc is about 3 wks old!

thank you

A:missing audio device mouse keyboard after normal shutdown!

The make and model number for the computer would be a good place to start

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RELEVANCY SCORE 60.4

On 2nd of May 2014. in late afternoon I encountered this weird mouse freezing, from 1-5second or total mouse failure (meaning mouse turned off) resulting in me having to reconnect the mouse into USB port. I use this mouse: http://int.ms-start.com/ms-industrialnbsp;wired-mousenbsp;wizard-26.aspx
At the moment I was playing a game called League of Legends but I believe it makes no difference.

I tried various things: Changing the USB port (didn't help) , also I tried to switch the keyboard in all of those and it is working perfectly fine and concerning the mouse it doesn't matter in which usb port it is, the problem persists.
Updating the drivers, they are up to date. Uninstalling them and letting the computer do the work also didn't work. Uninstalling/Disabling just one of those 2 makes the mouse dead. Here is the picture: http://i61.tinypic.com/2nbx2qv.png
The location of the 1st one is "on USB Human Interface Device" and of the 2nd one is "on HID-compliand device" if it is of any help...
Also,whenever that freeze occurs you can hear a specific sound the computer makes when it recognizes that something is in the USB port or that something (USB stick or in this case mouse USB) leaves the USB port. Those sounds are also at random or at least I couldn't find the difference/connection.
So I've read that it, maybe, has something to do with my NVIDIA graphics card. I got a NVIDIA GeForce GTX 550 Ti , version 335.23 and I tried rollbackin... Read more

A:Random mouse freezing

RedLobster830 said:


The only two things I didn't do is trying another mouse and trying the current mouse on another computer.
Click to expand...

This is exactly what most people would recommend to see if the problem follows the mouse and if the other mice work properly. Mice actually fail quite frequently and cables and connectors break; a damaged cable seems to be what you are describing.
 

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RELEVANCY SCORE 60.4

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/548779/keyboard-and-mouse-randomly-not-being-recognized/ - Hamluis.
 
This, too, is my problem and it's extremely annoying.  It started about a month ago - or around the time of the September Win 7 updates.
 
Computer Specs:  (Built 04/13/13 and put into regular use in September 2013)
OS: Win 7 Pro 64 bit
ASRock Z75 Pro3 MB
8 GB RAM
Intel i5-3450 CPU
2 1 TB hard drives, 1 2TB hard drive, all with at least 50% or more free space.
I have an extra USB card off the PCI on the MB (I was tired of powering hubs).
650 Watt PS
NVidia GEForce GTX 650 Ti
Logitech G5 gaming mouse (moderately old)
Logitech K740 Illuminated Keyboard (Moderately new)
Razr n52te gaming pad
 
Complaint: Random freezing of mouse. 
Symptoms: Usually, the mouse will freeze for no apparent reason.  It requires unplugging and plugging it back in to get it to work.  Firefox (most recent version) is usually running (even in the background), but the mouse has frozen in every program I've had up at one point or another, so it doesn't seem to be directly related to FF.  It freezes at least once or twice a day.  Computer activity or heat don't seem to be a factor.
 
A few times, plugging the mouse back into the same port will not work, but plugging it into another one will. (I have best luck plugging it into the add-on USB card, but not always).
 
On occasion, the mouse will not restart af... Read more

A:Random Freezing of Mouse

As a follow up:
There are two things I didn't mention because I didn't think them relevant, but they may actually be based on the mouse behavior over the last two to three days (since I posted above).  I updated LibreOffice to the 4.3.2.2 version (From 4.2.1.1).  I almost always have that running in the background.  I also disabled the "aniweather" add-on in Firefox, which was also almost always running, too.
 
Since I posted, (and the above two things were done around the same time) I've had no mouse freezes at all.  None.  Zip.  Zilch.  Nada.  The AniWeather addon was added when I upgraded to Firefox (most current version) because my old weather forecaster/conditions add-on didn't work in the latest version.  I still don't know if one, the other, or both, or neither had anything to do with the mouse freezing, and I don't know for sure the problem has resolved.  I do know that it was freezing up at least once or even twice a day up to the day I posted, did one time shortly after that, then hasn't frozen at all since.  It's been close to three days.
 
Right now, considering AniWeather's features on mouseover, that it was added in the time frame that the mouse freezing started, and the mouse started working fine after I disabled the add-on (which is what I didn't mention doing), I'm looking at it as the prime suspect, though I'm still not sure about how it could cause it when I'm in a game, unless its updating gl... Read more

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RELEVANCY SCORE 58.4

I've had this issue recurring for several months, usually only a few times per week while working 8+ hours a day on my computer with no issues otherwise. My laptop is a high horsepower gaming system that I primarily only use for business (I filled in my system specs before posting). There is nothing in particular in common between instances where is freezes other than having lots of programs open (as usual) and is ALWAYS preceded by the mouse slowing down, responding slowly, and if audio is playing, the audio gets stuck in a loop as well. When I notice the mouse lagging, I immediately stop moving it and it will usually "catch up" and the system returns to normal. If I don't catch it in time, the displays freeze, the audio stays playing in a short loop (when playing) and nothing responds, keyboard lights, etc until I hard power cycle the system. More recently, instead of the displays freezing, they completely lose their signal, but the same outcome.

The last occurrence (only minimal programs open) actually appeared to reset the PC and create a crash dump, so I used the SF Diag tool and grabbed everything. I then ran the driver verifier according to the instructions at Using Driver Verifier to identify issues with Drivers, but there were no non-microsoft drivers listed, so I ran with all drivers and caused a BSOD, re-ran the SF Diag tool to grab everything and uploaded it here. Aside from this BSOD, I have had very infrequent BSOD's.

FYI, I have already... Read more

A:Random complete freezing after mouse slows down, no BSOD

OK I'm a newbie, but 210 views of this thread and not a single response, did I stump everyone? As this issue is usually not BSOD related, I put it in the general discussion forum. Should I have posted elsewhere? Anyone? Bueller?

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RELEVANCY SCORE 58.4

Hi everyone,

I'm running a custom built PC with Windows XP Home SP2, AMD Sempron Processor 3300+ 2GHz, 10/08/2005-SiS-760-6A7I7FKAC-00 Motherboard (according to aida32), 512MB RAM. Often, when I play an audio or video file, it plays perfectly well for a while (ranging from a few seconds to several minutes) and then audio is completely lost (also youtube videos only will play for 2 seconds after this happens). At first I thought that maybe it was a software problem, but it still occurs with each multimedia application I have. The sound returns on a reboot, but the problem still occurs all the time. Any ideas about how to solve this?

Also, on a slightly unrelated note, the pc also sometimes freezes; usually when several applications are running, bit it has been known to happen when barely anything is open. Strangely, the cursor will not move, but remains on screen for a few seconds and then disappears completely. Is this due to a lack of RAM, or is there another way to solve this?

I hope I have provided enough information.

Thanks in advance,

Mizutakahiiro
 

A:Random audio loss and freezing

Please can anyone help my try and solve this problem? If you need me to run a diagnostics program, please tell me and I'll post the necessary log file.
 

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RELEVANCY SCORE 58.4

I've been having this problem for several months. It first started after a period where I didn't use my computer for a long time, and now randomly occurs whenever I'm using the computer. The issue is that the computer freezes completely and produces a loud buzzing noise, presumably looping whatever audio it was trying to play. When the computer isn't making noise and it freezes, no buzzing occurs. The problem happens more often in heavy gameplay or if I'm in a video call on Google Hangouts, but it occurs even if I just turn my computer on and leave it at the login screen sometimes. It can happen in 5 minutes or after several days. I've updated nVidia drivers, audio drivers, reinstalled windows, updated from 8.1 to 10, run memcheck, and nothing's worked.

Here's my system info:

CPU: AMD FX-6300 3.5GHz 6-Core Processor
Motherboard: MSI 970A-G46 ATX AM3+ Motherboard
Memory: G.Skill Ripjaws Series 8GB (2 x 4GB) DDR3-1600 Memory
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA GeForce GTX 760 2GB Superclocked ACX Video Card
Case: NZXT Source 210 Elite (White) ATX Mid Tower Case
Power Supply: EVGA SuperNOVA NEX750B BRONZE 750W 80+ Bronze Certified Semi-Modular ATX Power Supply
Operating System: Microsoft Windows 10 (64-bit)
Generated by PCPartPicker 2016-02-28 18:22 EST-0500

Here is an output from HWMonitor from basic web browsing/low use:

Spoiler: HWMonitor
CPUID HWMonitor Report
--------... Read more

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RELEVANCY SCORE 57.6

I've been having this problem since day one that I bought this computer. I decided to go with it and see how things went, but when I play games it can really happen at bad times and it's been hurting my game play a lot lately. I would like to fix it asap. I've done everything this guy has done, and I can't find another post or any more info about it after trying 50 times with different ways of wording it through Google

Random keyboard and mouse freezing for 1-2 seconds, can't find the culprit!

I didn't see his problem get resolved, so maybe there is no solution and it's a defect of some kind. The only difference of him and me is i have an HP instead of a dell. I've also done a full

A:Random keyboard and mouse freezing for 1-2 seconds, can't find the culprit!

I didn't finish my post, haha sorry. I meant to say I did also full roll back to the manufactured state/date through cd's and it still has this problem.

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RELEVANCY SCORE 57.6

I've got a customer that has a computer he just bought from Dell a couple months ago running Windows 7 that will entirely freeze up for only a couple seconds, then its fine. if someone happens to be typing while it freezes it'll repeat the last letter you were pressing when you were typing before it froze and repeat it about 4-10 times.

So i've done a lot of crap to this computer, upgraded all the drivers I could find for this brand of dell computer, switched around to various USB ports, done various scans of all sorts, but I think the problem is a process taking up 100% cpu for a couple seconds then going away, because whenever there is a freeze I can see on the task manager "performance graph" that whenever there is a freeze there is a 100% cpu spike. I tried to use the task manager to find which process is using it, but because it freezes while the CPU usage is that high it doesn't SHOW that process, it shows what process is using the most CPU AFTER it freezes, so I can never actually find the process that using 100% CPU because it freezes the task manager for that period of time.

I need to find some sort of process graph that will show me what processes used the most cpu over a period of time and records it so I can go back and find it, if anybody has seen something that works like that i'd appreciate the info. Also, if anyone has any other ideas on what might be causing the brief freezing i'm open to ideas.

Thanks for your time!

A:Random keyboard and mouse freezing for 1-2 seconds, can't find the culprit!

There's a few advanced items for just that.

The first one is Process Explorer. No doubt as soon as you run this baby, you'll want to replace task manager with it (it has the option). It's essentially a very powerful version of the task manager, and details a considerable amount of anything going on in the PC. You wanna be looking at both CPU and Cswitch Delta columns. You may also double-click the graphs to bring a window displaying graphs for all performance monitoring. Get familiar with it, there's a lot more to gain from it.

Second item is Process Monitor. It's a capturing device for all registry, file and process operations. The resulting capture file can get big, so here's what you should do:

1. Close any and every program running you can, both background and foreground. The less running, the less activity in the capture file.

2. To test, since you said even typing stutters, try typing in notepad while it's stuttering. Note exact time of stutter right down to the second (open Windows clock).

When you've considered those two notes, open Process Monitor, it will start capturing immediately. Test with notepad and have it stutter a couple times (but at most 15 seconds of capturing). Stop capturing with the magnifying glass icon, then save to file (select "all events"). Compress (cuz it's gonna be beefy) into a zip/rar/7z/etc., and send it our way. Tell us the exact times of the stuttering so we can pinpoint any oddities during those time periods.

I can te... Read more

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RELEVANCY SCORE 57.6

Hello, I am looking for some guidance on a peculiar problem that arose with my E series laptop.I have attached an external monitor and my 2 left USB ports are attached to a wireless mouse and the other to a USB hub. The right hand one is empty. Whilst using the laptop in this configuration I am having my mouse/keyboard freeze randomly, from every few mins to every few hours.I opened the lid of my laptop to see if I could access to the touchpad there and diagnose, but as soon as I open the lid the wireless mouse/keyboard unfreezes.I have also found that inserting or removing any usb device in the right hand port will also unfreeze the laptop. So I have found a temporary workaround. The wireless mouse doesn't appear to be disconnected as the wireless dongle is still lighting up as I move it. I have attempted to remove and reinsert the usb plug but it makes no difference.I then mirrored the screen on both the laptop and external monitor and waited for the freeze to occur. However, when it did the touchpad had also frozen. So this is maybe not a usb problem? But I am also confident that when the freeze occurs all of the devices attached to the other usb port also stop working but that's hard to determine as I cannot get access to the machine in the frozen mode. Could some kind expert suggest some diagnosis options please? 

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RELEVANCY SCORE 57.2

System: Windows 7
 
So pretty much on start up.  My computer would ether freeze or load slow where only the mouse can move.  Right clicking something or trying to open anything, including task menu would just cause the loading circle to appear.  I can still move the mouse but can't click.  Sometimes it would take around 20 minutes for the computer to recover form the slow down or I'll have to reset.
 
DSS
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16483  BrowserJavaVersion: 10.21.2
Run by Installer at 23:56:00 on 2013-05-16
Microsoft Windows 7 Home Premium   6.1.7601.1.932.81.1033.18.11773.8206 [GMT -4:00]
.
AV: Kaspersky Anti-Virus *Enabled/Updated* {2EAA32A5-1EE1-1B22-95DA-337730C6E984}
SP: Kaspersky Anti-Virus *Enabled/Updated* {95CBD341-38DB-14AC-AF6A-08054B41A339}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\atieclxx.exe
C:\Program Files\HitmanPro\hmpsched.exe
C:\Windows\system32\svchost.exe -k ... Read more

A:Random Slow downs/freezing on start up. Nothing response except for mouse moving

Hello CalusBlade I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the sam... Read more

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RELEVANCY SCORE 56.4

Hey Everyone,

Recently I've been having some weird issues with my audio and video stuttering randomly. Sometimes it happens when I open up a website, sometimes when I open up an application. There's nothing in specific I can do to reproduce the issue, it just happens randomly and often.

At first I thought it was an audio/sound card issue, because it happened when I was listening to a song on spotify, however after some testing that doesn't appear to be the issue.

Just for reference my system specs are:

Processor: I5-2500K O.C. @ 4.0 GHz
GPU: EVGA GTX 680
Mobo: Asus P8Z68 M-Pro
Ram: Corsair Vengance 4x4GB
Sound card: Asus Xonar DSX 7.1

I'm not really sure what the issue was. A few ideas were it was related to sound or my harddrives. Perhaps it was slowing down because something was loading? But for it to occur this often, it seems odd.

Here's what I've done so far:

1. Every time it happens I check the Application event logs. Nothing out of the ordinary there.
2. I've ran a Disk Check on all 6 of my HDD's. No errors found.
3. Verified and reinstalled my audio, video drivers.
4. Made sure I had the latest windows updates
5. Ran a SFC scan.

All without success.

From some google searches and other threads, I've noticed people posting their LatMon stats. I'm not really sure what these are used for, but here are mine. Hope they can help. These are from about 30 seconds of running the program, about 5 minutes after a fresh reboot (once all of my applications have loaded).

... Read more

A:Random audio/video/mouse stutter [Windows 8.1]

Wow.. I was just reading through the forum and found your post after I posted mine:

Audio Glitch After Desktop Background Change In Slide Show

Do you have a Desktop Slideshow enabled?

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RELEVANCY SCORE 55.2

Hi. My Chrome browser has been loading new pages very slowly over the last few weeks. Two nights running now, it has started playing (seemingly) random audio snippets starting at 3:30 am. It keeps playing them until I close the browser. My wife has reported periods where the mouse has stopped responding.

I'm on Windows 7 Home Premium. I have access to a restore CD.

I have attached the other log files from GMER and DDS in attach.zip.

Any help would be greatly appreciated! Thanks!

Here's my dds.txt log contents:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.16800 BrowserJavaVersion: 10.5.1
Run by Daddy at 4:10:35 on 2013-02-05
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.7935.5088 [GMT -6:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C... Read more

A:Chrome playing random audio at 3:30 am. Slow loading. Mouse flakey.

Hi and Welcome!! :) My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following: I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete anything unless instructed to.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.

Vista and Windows 7 users:
These tools MUST be run from the executable (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you... Read more

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RELEVANCY SCORE 54.8

I am hearing random windows selection noises as if you were clicking something in internet explorer and commercials for Lysol and similar products whether I am browsing the internet (I use Firefox) or playing a game.

I was trying to play an online game but I was getting minimized quite often.

I had recently installed Avast anti-virus and Online Armor firewall after this started happening just because I wanted to switch but, they seemed to slow my computer down so I got rid of them. My computer was taking a very long time to start up and after I uninstalled Online Armor, things were back to normal.

My computer has also been freezing.

I do have a Windows CD available.




DDS (Ver_10-03-17.01) - NTFSx86
Run by Brandon at 13:31:40.26 on Tue 08/03/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.567 [GMT -5:00]

FW: Online Armor Firewall *disabled* {B797DAA0-7E2E-4711-8BB3-D12744F1922A}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Emsisoft\Online Armor\OAcat.exe
C:\WINDOWS\Explorer.EXE
svchost.exe 4
C:\WINDOWS\system32\spoolsv.exe
svchost.exe 4
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResp... Read more

A:Random clicking noises, audio commercials, slow startup, game minimization, freezing.

Hi oaev and welcome to TSF,

Please subscribe to this thread to get immediate notification of replies (if you haven't already) as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If you have any questions, please ask them before you begin. Then either print out, or copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

------------------------------------------

I am sorry to tell you that one or more of the identified infections is a backdoor trojan / rootkit .

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation. Please refer to Microsoft's Online Safety article for tips on creating a strong password.

Do not change passwords or do any transactions from the infected computer until it has been cleaned.

----------------------------------------

Please note that thes... Read more

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RELEVANCY SCORE 52.8

ok, i've had about enuf of this comp of mine! i have tried everything to fix my problem but i just can't seem to do it.

here is my problem:
when i play my games or listen to my music, i get a freezing or stuttering situation

i cant fix it. i have tried to re install the game, i updated my drivers for my audio/video card, but no matter what i try- nothing seems to work. i have a decent comp

p3 processor, 600 mhz,
40 gigs,
320 ram,
allegro audio/sound card

so i should not have this problem.
if any 1 can give me some tips or solutions; plz do, because i have had enuf right now and i am going to snap and take out my comp with one big match!
i left a thread b 4 but i think it was not specific to my problem; so i didn't get the answers i needed. i know there are lots of comp geniuses out there, so if u could give me step by step info i would be really happy.

(*edited by mod)
 

A:freezing/ stuttering

What type of video card do you have? That may be the root of your issue..

Once you respond back I'll have a better idea of what may help your situation
 

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