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Plugged in, Charging but not charging

Q: Plugged in, Charging but not charging

I have a HP Probook 4740s laptop. When the laptop is open (ON) and I plug in the power it shows Plugged in, Charging but it does not charge. The only time it charges in when I have the laptop closed (cover down). I have run the EUFI and systems diagnostics, uninstalled and re-installed the battery drivers in Device Manager and the battery report is fine but the problem still persists. Anyone ever had this issue kindly assist. I don't have any warranty on the laptop.

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RELEVANCY SCORE 200
Preferred Solution: Plugged in, Charging but not charging

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 102.4

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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RELEVANCY SCORE 102.4

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 102.4

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 100.4

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 100.4

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

A:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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RELEVANCY SCORE 100.4

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 100.4

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

A:XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

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RELEVANCY SCORE 100.4

Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

A:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

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RELEVANCY SCORE 96.8

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

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RELEVANCY SCORE 96.8

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 96.8

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 96.8

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

A:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

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RELEVANCY SCORE 96.8

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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RELEVANCY SCORE 96.8

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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RELEVANCY SCORE 95.2

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 89.6

My flex 1580 is having issues again..... The battery percentage will not go up even when it is plugged in. It's been almost a month now and every "fix" I tried did not work.1) new charger/no2)new battery/no3) battery flush/no4)Microsoft acpi/no5) factory reset/no6) BIOS update/ I can't my battery is at 0%7) factory reset/caused more problemsNow the laptop is extremely slow when loading windows files, and it blacks out frequently (a know issue that got fixed with a BIOS update, but I can't anymore). I haven't been able to work on my laptop at all, and been resorting to my phone.Any other tips? Only had this laptop for 1 1/2 years and I'm supprised it's having issues. 

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RELEVANCY SCORE 89.6

I own dell latitude e6410 and had its bttery replaced bout 4 months ago. the battery did good giving me 4 hrs backup (9 cell). now whe i hover above the battery icon in the taskbar it says 0% available plugged in charging.................but not actually charging i've tried the power button thingy and uninstalling and re installing the battery driver, didn't work for me. what should i do??

A:Plugged in charging but not charging

Update System Setup (BIOS):
https://youtu.be/mWn9YfxtYBo

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RELEVANCY SCORE 89.6

My 4540s recently has problems with battery charging. When I plug in, on the taskbar it says : "Plugged in, charging", however it is not charging. It is not going above 0%. I followed the steps that are here like uninstalling "Microsoft ACPI Compliant Control Method Battery" and then removing battery, holding power button for a minute and then putting back battery and turning notebook on. But it was useless. My laptop still not charging. Please help me with this issue.











Solved!
View Solution.

A:It says: "Plugged in, charging", but it is not charging (454...

Farahim wrote:The result is the same even when the laptop is turned off: It's not charging. It's always 0% and the light does not change its color to green (which indicates that its charged).That is incorrect. Off, as in no color, indicates fully charged. See the image I provided to you in my previous post. If you purchased the battery from a vendor who provides a guarantee, it should be still in warranty since it has been less than a year. Contact them for a replacement.

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RELEVANCY SCORE 89.6

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

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RELEVANCY SCORE 89.6

 My note book charges when I shut it down battery shows 100% when I power it back on.  As I use it  the battery drains even though it's still plugged in ?  HELP !

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RELEVANCY SCORE 89.6

I don't know where to post this...
So...
I think theres a problem with my battery
But I don't wanna risk buying a new one. (cost a lot)
So I wanna be sure of what's the problem...

it shows
35% (plugged in, charging) but it never goes up to 36% at all.
But after some minutes...
(plugged in, not charging)
and my battery charge LED indicator is flashing....

I did this Method that I seen here

Battery Charging Is Not Indicated in Vista or Charging LED Does Not Turn On HP Pavilion dv4-1117nr Entertainment Notebook PC - HP Customer Care (United States - English)

But well, it still didn't go up to 36%

Some say that I could just take the battery off the laptop...
and still use my battery charger...
But I don't wanna risk damaging the charger...
If that happens, I have two things I need to fix
And I don't think I can take it.

A:35% (plugged in, charging) then not charging. :|

Hello and welcome. I read those instructions. and from your post, i can assume that you did those steps correctly and are still having issues. To further trouble shoot this , how bout testing what happens when you are running on battery and the charge is waaaaay low. Plug it in and see if it charges. and if it just charges to the one level of 35% . If this happens after it ( battery ) has been run down to a low power state and only charges to 35% , then to me that would indicate a battery issue. So, with that in mind, let battery run down and then plug it in and report back how far it charges back up to. Also, note how long it takes it to run down to a state where you need to recharge it.

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RELEVANCY SCORE 84.8

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

A:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 82.4

good day, new member here, i have a lenovo ideapad, i have read some of the threads under "plugged in, not charging" with the solutions on the device manager control method battery uninstall and install. but here is my scenario, my laptop is 4 years old, everything was working just fine, my laptop was unplugged and im working with it running on battery power, when it suddenly turned off (the battery was not drained it was 95%), it did not re start until i plugged it and it was running plugged to the AC charger, but now it wont charge, if you un plug it, the laptop turns off as well even if it still had some battery percentage left, it is now a compact desktop, can somebody help?

A:plugged in, not charging

Most likely you need a new battery.

Four years is a pretty good life span for laptop batteries, and when they go they do not always give warning. Sometimes it is "blink", just like a light bulb.

One thing to check is that the battery is fully seated and clicked in, and that the contacts are clean and not obstructed by dust.

Other than some change you made to settings or hardware, if everything was status quo and it just stopped working then it is probably no more complicated than that.

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RELEVANCY SCORE 82.4

Hey everyone,

I have had my Lenovo Z580 for little over a week and I have been greeted with the well known plugged in, not charging message. I have had this issue on previous laptops that I have owned. However, this problem is slightly different.

Let me begin by explaining how this problem began. I was on my laptop a few nights ago and the battery was being charged and I was quite tired so I decided to shut down the laptop and go to bed. The laptop was charged to around 95% and I thought I would continue to charge it the next day. The next day I put the charger in and soon realised it wasn't charging. I tried all the usual methods of removing the battery, uninstalling the battery from device manager and so on. These methods did not work. So, I went ahead and let the battery drop to around 4%. When letting the battery drop to this level I won't receive the plugged in, not charging message. However, if my battery is at a point between 95/90% and around 15% I will receive the plugged in, not charging message. However, this is where I am confused. If I click the battery icon it will begin charging the battery.

So, it is my understanding there must be some sort of setting somewhere that causes my battery to charge upon the battery icon being clicked.

Has anyone heard of such problem before? and if so, how do I go around sorting such problem?

Thank you everyone.

A:Plugged in, not charging.

Wow really new and weird. What battery plan is it on?

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RELEVANCY SCORE 82.4

Hey guys! I have a compaq laptop and whenever i plug in the charger to the laptop, it says 'Plugged in,Not charging'..My battery has 0% charge left..Whenever i plug it out,the laptop shuts down.I just need to know how to fix it and if buying a new battery would solve the problem because i have been having battery issues for years..
Software-Windows 8
 

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RELEVANCY SCORE 82.4

Help,
When I try to start my Laptop when it is not plugged in to the power it wont start. When I Plug it in and Start it, it works. But on the task bar power icon it says plugged in not charging.
Please Help as tis is becoming very annoying always having to connect to the Power.

A:Plugged in, Not Charging

Restart your computer and replug the charger.

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RELEVANCY SCORE 82.4

Hi,

I recently got a new HP laptop with Win7 pro installed. When the battery is 95-99% it does not charge. It say PLUGGED in NOT CHARGING.

I got replacement laptop and that also have same issue.
I tried with new AC adaptor and same issue.

I uninstall Microsoft ACPI Compliant Control Method Battery and same issue.

Googled as well and tried but nonthing seems to be working.

Plugged in, not charging on HP Business Notebook
plugged in not charging after Win 7 install
I contacted HP again and they said that some issue might be with system board.
I took 10 days to transfer data to this laptop with all s/w...

Can someone please help me to resolve the issue or suggest whether its hardware issue or Win 7 issue.

Thanks in advance

A:Plugged in not charging

It may be a failsafe to avoid overcharging of the batts, but the fools at HP tech support should have been able to tell you that if it was the case. However with HP outsourcing tech support to India, Roger (I mean Rajah) and his tech support isnt the highest level.

If your lappy batt charges fine when it's totally depleted, I wouldnt worry. And really you shouldnt be topping off a charge at 95-99%... LET IT DRAIN!

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RELEVANCY SCORE 82.4

 I have a five-month-old Pavilion 13X360 PC (product number G6S88UA) and I upgraded to Windows 10 within the first month without any problem.   Yesterday, I received the message "78% available; plugged in, not charging".    The light at the power source blinks constantly, even when the power is off and when I unplug it,  the computer shuts off.   The power cable came out of its socket unbeknownst to me, and now it says 8% available.  I know this problem has appeared before with different answers and different levels of success.   Can anyone tell me how to fix this problem on this computer.   I look forward to your response.  Thank you.  

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RELEVANCY SCORE 82.4

My Battery is not charging for last few days. My laptop is showing as plugged-in, not charging. It is showing as not charged and not working until you plugin the charger. My laptop model is HP Pavilion 15 Notebook PC Its 3.2 years old. Please help me as soon as possible. Thanks,Sneswnt

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RELEVANCY SCORE 82.4

Hi, I have a dv7-3111ea notebook and i get this message "plugged in, not charging" i replaced my battery with a new one but still says "plugged in, not charging" most of the time? ps does a new battery have to be calibrated? because i brought a new hp battery and when tested the battery with hp battery tester in the boot menu, the battery test failed and the when i tryed to do it again, it started to caliberate. why did that happen when it's a new battery???

A:plugged in, not charging

No, a new battery does not need calibrating. If you leave the laptop turned off but plugged in overnight, does it charge the battery to full?

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RELEVANCY SCORE 82.4

I am getting a "plugged in, but not charging" notification.and the laptop only start with direct charging because the battery is dead too.I tried uninstalling and reinstalling the battery driver.but its not working 

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RELEVANCY SCORE 82.4

Hi there,

I have been having multiple problems with my laptop, even after doing clean re-instal twice.

When ever I plug in the charger, it says-plugged in, not charging. I googled the problem and read about the following advice in a thread here, it advised me to shutdown the laptop, take out the battery, restart, go to device manager, under batteries, uninstall Microsoft ACPI- Complaint Control Method battery, shut down, replece battery and it will work. Well, it does work, till such time it is on and its back to square one after it is restarted.

I had read about this here in this thread
dell laptop battery not charging

in the link given, which is Plugged in, not charging Windows 7 solution : Jeffrey Palermo (.com)

The other problem I'm facing is that while typing, the cursor jumps on its own to the previous column.

the third issue is that I'm unable to understand how to reolve the issue about Intel(R) Centrino(R) Wireless Bluetooth(R) 3.0 + High Speed Adapter, see the screen shot of the device manager.

I hope I've posted the thread in the right section

A:Plugged in, not charging

  
Quote: Originally Posted by noddy90


Hi there,

I have been having multiple problems with my laptop, even after doing clean re-instal twice.

When ever I plug in the charger, it says-plugged in, not charging. I googled the problem and read about the following advice in a thread here, it advised me to shutdown the laptop, take out the battery, restart, go to device manager, under batteries, uninstall Microsoft ACPI- Complaint Control Method battery, shut down, replece battery and it will work. Well, it does work, till such time it is on and its back to square one after it is restarted.

I had read about this here in this thread
dell laptop battery not charging

in the link given, which is Plugged in, not charging Windows 7 solution : Jeffrey Palermo (.com)

The other problem I'm facing is that while typing, the cursor jumps on its own to the previous column.

the third issue is that I'm unable to understand how to reolve the issue about Intel(R) Centrino(R) Wireless Bluetooth(R) 3.0 + High Speed Adapter, see the screen shot of the device manager.

I hope I've posted the thread in the right section


Hi noddy90,

We truly regret the inconvenience that has been caused to you and assure you that we would try our best to resolve this issue to your satisfaction.

Please let me know if the AC adapter gets power and stays on even when you connect the AC adapter. Check the link below for battery issue with the system:

http://dell.to/116Q... Read more

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RELEVANCY SCORE 82.4

My 5 months old Dell XPS 15 was running low on battery and when I plugged in my charger I saw the message: "plugged in and not charging". I contacted Dell Support but I'm wondering if there is something I can do in the meantime?I already tried to update my bios in the hope that would help but my battery is at 7% at this moment and Dell doesn't allow a bios update when battery percentage is below 10%.

A:XPS 15 plugged in, not charging

Hi BDVTJE,
What is the exact system model? 
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Ensure you back up all imp data on the system and then force the BIOS flash if required - http://dell.to/2hnhjs4
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test with another adapter and battery first, if the adapter fits in loose, then replace the dc port, if nothing works, then the motherboard might be at fault.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 82.4

Hello, I have a question about my leptop's battary problem. A few days ago, after shut down, my leptop had usual update (Update & Shut down). As I remember, from the next day it has had this kind of battery problem - "Plugged in, not charging". When it is about 85%, it stops charging. I'm sure that my battery doesn't have any problem, but I could't find any solution to solve it. Thank you in advance.

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RELEVANCY SCORE 82.4

I have an HP running window's 10. I just recently noticed my battery is not charging. The message says plugged in not charging. I don't think it's hardware related but not sure. any suggestions?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i3-3120M CPU @ 2.50GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 6036 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 694071 MB, Free - 631081 MB; D: Total - 19745 MB, Free - 2025 MB;
Motherboard: Hewlett-Packard, 218F
Antivirus: Windows Defender, Disabled
 

A:Plugged in not charging

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RELEVANCY SCORE 82.4

My battery indecator on my task bar is saying "plugged in and not charging". My AC port is also flashing on and off in no particular pattern. This is what i've tried with no availe: Hp battery diag comes up as unknown Swapping out for a different batteryDischarge by removing battery and AC, hold power buttonUninstall ACPI CCM Battery3 Different chargersBIOs update

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RELEVANCY SCORE 82.4
A:Plugged in not charging.

Are you able to use the notebook with the power adapter plugged in? Is your noteboook still in its warranty period?Check your warranty status Here.

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RELEVANCY SCORE 82.4

It has been 3 months the battery is not getting charged. When I hover the mouse, it shows "Plugged in, not charging" And now the battery is not giving any backup at all. The moment I remove the AC Adapter, it turns off. I know it can be fixed by the Firmware update but I am not able to find any BIOS update on HP website.Please help me with this issue.  Just give the steps and I will be doing the troubleshooting myself.

A:Plugged in, not charging

Do you know if the laptop is still under warranty? Here a few things to try: 1. Unplug the powercord from the outlet, wait a few minutes then plug it in a different outlet in a different room. 2.  Examine the entire length of the power cord for tears, dents, and worn-down insulation. If you notice any, or if the power brick is warped or smells like burnt plastic, the cord is probably faulty. 3. If the cord's attachment to your laptop wobbles or feels loose, there could be a problem with the connection. Unplug the cord, remove debris with a wooden toothpick, and remove heavy dust build-up with compressed air. 4. Shut down the computer, remove the battery, and plug the computer in. If the computer won't turn on, you probably need a new cord. If you can start it up again in this situation, the charging issue is probably due to the battery itself, or your computer's interaction with the battery.   

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RELEVANCY SCORE 82.4

Hi,My laptop is "HP ENVY 15 Notebook PC" with "windows 10" and it shows the problem "0% available (plugged in, not charging)" from last week, whenever i disconnect the charging wire it shutdowns at once. Someone plese help me out.Thanks.

A:0% available (plugged in, not charging)

Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a ... Read more

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RELEVANCY SCORE 82.4

Our laptop is a Dell Latitude E6520, and runs on windows 7. When the battery icon is opened it says "plugged in, not charging". The battery is brand new. Do you know how to fix this?

P.S. Sometimes i can get it to charge, but if unplugged it becomes slow and will not charge again for awhile
 

A:Plugged in, not charging

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RELEVANCY SCORE 82.4

plugged in but not charging. please give me a solution.

A:plugged in but not charging

my laptop have zero percent charge.

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RELEVANCY SCORE 82.4

I read a similar post where someone else tested their battery and also removed it and reinstalled it, but I don't know how to do either of those.  Battery level at 11% so short time turned on is needed to fix it.  To be clear, I have an HP Envy 360.  The ac charger is plugged in but not charging.  I bought a new charging cord, and still not charging. help please.

A:plugged in, not charging

Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a ... Read more

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RELEVANCY SCORE 82.4

This problem intermittently occurred when using Windows7, and continues to happen intermittently after upgrading to Windows 10.  I notice that status reads "Plugged in but not charging", with blinking white light near adapter. If I shutdown, the problem seemingly persists (blinking white light). If I simply remove and replace the battery while powered off, charging resumes and works for a while (maybe a day or two), but before long I have to repeat the process. I need to get an additional laptop for my wife, and was hoping to get another Envy 15, but she will not be able to deal with this kind of a problem. I've read a number of other posts on this problem, but not seeing a definite solution. 

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RELEVANCY SCORE 82.4

I am getting a "plugged in, but not chargin" notification.  I tried uninstalling and reinstalling the battery driver.I did the battery check and it came back good.I bought a new power cord, and I am still getting the same message.

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RELEVANCY SCORE 82.4

Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.

A:Plugged in not Charging

huthut wrote:Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.Means bad battery or bad adapter but if you keep the battery out and it works that means bad battery and you need to contact HP warranty to fix this problem.

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