Over 1 million tech questions and answers.

Lenovo V580c HDD died, can't boot from DVD or othe...

Q: Lenovo V580c HDD died, can't boot from DVD or othe...

We have lenovo V580c notebook which HDD has died - it was already refubrished 2 times lol and it has died again. It has Windows 8/8.1 preinstalled and we have upgraded to Windows 10 recently. But since HDD has died, we needed to reinstall the system on the new drive (we have msata ssd for that). Anyway, I tried to boot notebook with DVD with burned clean Windows 10 ISO image but notebook don't want to boot from the DVD all of a sudden. No changes in BIOS could help to solve it - notebook just not recognizing any drive now. It goes through all boot options and stopped at network boot which we don't have. And then we see just a small windows with booting option which are not working any way. Here are some pictures: http://imgur.com/a/6R185 http://imgur.com/a/112HY http://imgur.com/a/K1k8Q I already tried lall posible BIOS modes, loaded safe settings, used UEFI/Legacy/Both, disabled/Enabled Secure boot. Nothing helps and the notebook is literally unusable now because it is not acepting any storage/disc to boot from. I even tried to remove any booting unit like HDD, DVD and new msata I tested before. Notebook just not even trying to boot. Obviously it is out of warranty now. What can I do to fix it and make it acept to boot from DVD again? I don't want to bring it to the perair service because it wil cost us the money. This product should just work at the first place. We had so bad experience with lenovo with this notebook that I won't buy any other their product anymore.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Lenovo V580c HDD died, can't boot from DVD or othe...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 68

Hello! I've boought used Lenovo v580 (label under the screen says so), but AIDA64 tells that this laptop is actualy model 20160, witch is a model number for v580c. So how can determine for 100% what laptop I bought? Is it 580c in 580 case and can it be so?

A:Lenovo v580 or v580c?

A 20160 is a V580C. MS sysinfo and state your machine model displayed.

Read other 1 answers
RELEVANCY SCORE 62.8

There seem to be a major problem with Lenovo's AccuType keyboards that no one is talking about. I may be in minority of people that will be bothered with this but still want to share and see what are experiences of other users. Basically what happens is that characters are not recognized if not pressed directly in the middle of the key.For example if you press the key on the bottom/left quarter it will not register most of the time. This gets very noticeable if you type fast not looking at the keyboard. This is Z50-75 (I have 2) and it had this problem since day one. I had the keyboard replaced just before I shot this video as I was certain there was some kind of defect on my keyboard alone. Yet nothing changed with a new keyboard.It seems however that this is considered normal and nobody else is complaining about it. Therefore all AccuType keyboards should have the same problem - or almost every Lenovo laptop since 2013.Nowadays those are: G series, G40, G50, G50-45, G510, G70, M series, M30, B series, B40-45, B50, B50-45, B70, S series, S20, Flex 2 series, Y series, Y40, Y50, Y70 Touch, E series, E50, E31, Z series, Z50, Z70-80, U series, U31, U41Please share your experiences below. I've also made a video so it is easier to see what I'm talking about here. You can watch it here.

A:Lenovo AccuType keyboard problems (Z50-75 and othe...

Didn't found my own Z710 AccuType keyboard near as bad as yours. But I sometimes could get key presses unrecognized, if hitting upper quarter areas on mine, so it was possible to replicate a bit, what you are experiencing. While not an too big issue in my case, my AccuType in other hand from factory suffered a lot flexing, which is almost just as annoying. I think when electronics nowadays goes lighter and thinner than ever, manufacturers and not only lenovo have to compromise best mechanical solutions, in order to accomplish slimmer design. It is an unfortunate tendency seen in development everywhere. I too don't see easy way to fix this particular issue, when new keyboard doesn't seem to help. I feel your pain.

Read other 9 answers
RELEVANCY SCORE 50

I was internet browsing when out of no where I got a blue screen of death with the MEMORY_MANAGEMENT error. This has happened before so I thought no big deal, it'll finish doing its thing and restart. NOPE. It shut off at about 20% through the process and wouldn't turn back on. It was running Windows 10.Any ideas on how to revive it?Also, I bought it on Amazon during cyber Monday of 2014. Anyone know how long the warranties on these things last?Thanks!

A:Lenovo Y50 Died

Hi jgraves12, Kind of unsual for it to shutoff and not able to turn it on all of a sudden. Does it have no signs of life at all? No lights on any of the indicator. If that's the case there are couple of things you can try.? Remove AC adapter, press and hold power button for 30 secs, replug AC adapter, turn it on using Power Button/Novo Button (Button beside the power button). If you're able to turn it on using Novo Button, go to Normal Startup.? Test with a different AC adapter, make sure you charged it for more than an hour, or test the AC adapter on a different computer, see if it will charge.   Hope this will be helpful.  




------------------------------------------------------If the answer is helpful, press the star on the left to give "Kudos".If the question was answered, you can click "Solution Accepted"

Read other 9 answers
RELEVANCY SCORE 49.6

16 month old Lenovo B50-30 All-in-One - Type F0AU00CLUS powered off abruptly whilst in use today and refuses to power on. No activity except a light in the power switch. I've tried unplugging, waiting, holding the power button whilst unplugged, holding the power button whilst plugged in. The machine refuses to power on, it won't POST, there is no "beep", there are no fan noises and no hard drive spinning up. Of course it's about 16months old and out of warranty. This computer has been lightly used as a family PC with only an hour per day on it at most. No heavy duty applications, no over heating/over-clocking. Completely disappointed that it would die like this. I've built PCs from parts before so if there are any diagnostics or known issues with easy fixes I'd be fine to try those out.  What are my options and what kind of support should I expect from Lenovo?    

Read other answers
RELEVANCY SCORE 49.2

We have a Lenovo ThinkCentre desktop computer, running Windows 7 Professional. It's a few years old, and for the most part has been running fine. However, it has now inexplicably died and won't come on again.

We've been having a few blackouts and brownouts lately. It's not one of those computers that stays off when the power returns; if it was set to 'on' when the power went out, it'll start back up once the power returns.

A couple of days ago, it had gone into standby or sleep mode, and for some reason wouldn't come out of it. The laser mouse wasn't lit up, which often happens when a computer is in standby mode, but when I hit keys on the keyboard, it still didn't come on. After opening and closing the disc drive, and pushing the power button a couple of times, I finally gave up and held the button until it force shut-down. The next time it was turned on, however, it worked fine, and didn't seem to exhibit any unusual behavior.

So yesterday, the computer was working. It was left running overnight, as it generally is. The following morning, however, it was no longer on. Pushing the power button yields no power lights or sound of anything running. I unplugged it from the surge protector, then plugged it back in again, choosing a different plug on the surge protector. Still nothing. It shouldn't be an issue with the surge protector itself, as the monitor and internet router connected to it work. I don't think there was an outage, either, because no clocks were reset.... Read more

A:Lenovo desktop suddenly died

The Power Supply Unit may have failed. This is a relatively easy fix if you get the part. Any PSU over 550Watts will do. If that doesn't fix it, you can always return the part.
If you need help knowing how to replace the PSU, there are videos showing you how on YouTube

Read other 1 answers
RELEVANCY SCORE 49.2

4 year old laptop wasn't charging properly, it was being very fussy about the exact position of the power cable in the socket. It has what looks like a pretty common power connector for lenovo, which is a USB sized hole with a single centre pin. I looked into the laptop socket and saw that as well as the conductor for the centre pin and the outer sides, there was also 4 little tines on each side between the centre and the edge which were clearly all bent off in wrong directions (looked like an old toothbrush inside) I'm guessing the centre pin is +ve, the tines are -ve and the outer connections are just mechanical/shielding. I straightened these all out with a pencil but I think I must have momentarily shorted something as now the laptop shows absolutely no signs of life when I hit the power button. Tried various tricks I've read online about various sequencies of hitting the power button with the battery in and out but no luck. The laptop was fully charged before I started this, but I didn't disconnect the battery before starting which I probably should have. So I'm guessing I've shorted the power rails on that connector. What damage have I likely done? I'm amazed that there can be a design where very flimsy pins inside an external connector which are clearly easily bent can cause such damage if they touch another pin 2mm away from them. Is there any way to save this laptop? If it's a case of replacing an SMD fuse soldered onto the motherboard I can do th... Read more

Read other answers
RELEVANCY SCORE 48.4

I turned on a Philips 15nb57 series Model No EAA-89, but my battery died on start up and I didn't have time to put the power cable in.

I then switched on laptop again and the following error came up,‘Windows Error Recovery, windows fail to start , recent hardware or software installation may be problem'

then...

'Do you want to start windows normally or go to recovery?

Recovery mode
Start repair environment (doesn’t do much)
Reinstall windows
Adv options
Exit and restart'
Do you think I have corrupted the Bios and need to get a external floppy drive (or flash drive) to reinstall it?

This is a friends computer who had support from the 'tech support' recently,they took control of her 6 yr old laptop to install a small program to fix a wireless printing problem. hopefully not related.

Thanks

Glyn
 

A:Windows won't boot up, battery died whilst booting up now won't boot up

Read other 6 answers
RELEVANCY SCORE 48.4

I have a Lenovo Thinkcenter i7 M92 that worked a while ago and when I turned around to work on another computer, it apparently turned off and now the power will not come back on. The power button wont even light up, nor will the lights where the network cable plugs in. Have tried different outlets, different power cords. I am thinking it is a power supply issue but I cannot find a power supply to order. Any suggestions would be greatly appreciated.
 

A:Lenovo Thinkcenter M92 - Power supply died???

I was looking at eBay (I have an older LeNovo), noticed there are a few Internal power supplys there.
How did you make out so far? a couple 200 watts and 230 watts ones.
 

Read other 2 answers
RELEVANCY SCORE 48.4

I made the mistake of using my laptop without the charger and letting the battery run down. I launched The Sims 4 before getting up and grabbing my charger. I didn?t check to see if the laptop was actually charging after I plugged it in, simply because I?ve never had an issue before. So I set my laptop down and walked away, letting my game load. I left the computer alone for nearly 20 minutes. I came back and as soon as I went to use it, the screen went black. Luckily though it wasn?t entirely dead. I pressed the power button and it came back on briefly. The battery symbol had an ?X? and it said 0%. I noticed then that my charger wasn?t completely plugged into the machine. So I plugged it in properly and  I didn?t see a little charging symbol or anything but it didn?t shut down immediately - The Sims was still running in the back ground. I loaded up a world and after a minute or two it died. I tried to turn it back on but I wouldn?t turn on. So I let it sit unbothered, charging for several minutes. I tried to turn it back on and nothing happened. The power button wouldn?t even light up. However, when I do press it, there?s a little red light that blinks at the bottom of my laptop. I went online and tried to find some solutions. I tried the one where you detach the battery and the charger and hold the power button down for 30-60 secs and that produced no results. I think it might be a charger issue, but how do I know for sure? Any... Read more

Read other answers
RELEVANCY SCORE 48.4

So my hard drive died and I never managed to secure a back up. I have a new hard drive coming in and I want to know the steps I have to take to get it running. Any help is appreciated.

Read other answers
RELEVANCY SCORE 48.4

I bought my Lenovo Yoga 2 Pro in end of March2014.Yes, 2014.I used it happily for about 3 months and then suddenly I got the blue screen and then it never turn on again ... NEVER EVERI bought it in USA in Knoxville, TN at a best buy, but at that moment I lived in Berlin, Germany. So I tried contactng Lenovo Customer service there and they say becuase i did not buy the extended warranty, they could not do anything I have to solve it with US Customer Service.In February 2015 i travelled again to USA for work, and then I tried solving my problem. Only to find out Best Buy did not recognize my purchase because I did not have the ticket and they could not look me up on the systme... that was a lie... which I beleived... So i returned to Germany with my "brick" ( that's how i call my Lenovo Yoga since then).I live in Argentina for the past 2 years, I took the brick to a couple of services (even Lenovo "official" Services in Buenos Aires) and they both said there is no solution is motherboard problem is completely dead and useless...I am in USA one more time for travel, this time in Atlanta and back in Knoxville. I wouldlike to have a solution for this, whatever works... I do not want to carry the brick with me anymore. I am leaving to Argentina on Monday morning, I tried contacting Lenovo through Support but they did not answer so I am talikg my last shot through here in the forums (I just read some people got their problems fixed in the last month or so).I don't mind what I g... Read more

Read other answers
RELEVANCY SCORE 48.4

I have been having issues with my computer since the day one. When I powered up the computer for the first time Polish (Machine was set to have Polish language for somewhat reason) BSOD with message MACHINE CHECK EXCEPTION greeted me. I restarted the computer and everything seemed to be fine. However, an hour later another BSOD with message saying CRITICAL PROCESS DIED was displayed. I updated the bios and re-installed Windows to make sure this is not a software related issue. That did not help. I am still getting BSOD's with MACHINE CHECK EXCEPTION, CRITICAL PROCESS DIED or UNEXPECTED STORE EXCEPTION. The progress counter stays at 0% and I waited for two hours for it to load. I have noticed that one occasion when errors occur are when I plug in my machine for charging. But, it can also throw an error with nothing specific going on. I ran Lenovo diagnostics tool(Check the attachment) everything seems to be fine. I contacted the seller (they claim to be Lenovo Platinum PC Parter) and they offered to send the laptop for diagnostics. They were not able to find the issue and as a consequence of that I had to pay for the shipping and diagnostics and the problem still remains. I contacted the seller one more time and they offered me to send the laptop for diagnostics again. I asked them to replace the unit, but they refuse to do it because computer "works fine". At the end of the day I have a computer that I cannot use and I have no idea how to solve this problem. It is m... Read more

A:Lenovo Yoga 720 Critical Process Died

Welcome to the forum.
 
Sorry to hear about this experience. This should not happen with a new system.
 
From what you have described this system did not work out of the box. It is not your job to debug new PCs. It seems to me that you should contact Lenovo in Lithuania, explain your experience with this Platinum PC Parter and request a new system. 

Read other 2 answers
RELEVANCY SCORE 48.4

Hello to Everyone... I use Windows 10. After I installed Windows 10,I couldn't open Wifi.I installed Access Connections Program,the result has not changed.In device management side everything seems okay but i can't open the wifi. Can anyone help me?I use my phone for internet connection,it's kind a hard situation because I must make settings on my phone every time. I am waiting for your helps, Thanks. 

Read other answers
RELEVANCY SCORE 48.4

Hello, please tell me whether it is possible to upgrade, replace this laptop:V580c Laptop (Lenovo) - Type 4980The video card NVIDIA GeForce GT 740M (2 GB), the Size of the graphics frame buffer 64 MB more new?, features: 20160 Lenovo motherboard Chipset Intel Panther Point HM77, Intel Ivy Bridge System memory 3656 MB (DDR3-1600 DDR3 SDRAM) Type BIOS Phoenix (04/10/2013) video Adapter Intel(R) HD Graphics 4000 (1675528 KB).
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

Read other answers
RELEVANCY SCORE 48

Just got this laptop 2 months ago via amazon. I am a DJ and use Serato DJ software. I have only played 1 party with the new laptop. I am running windows 7 and windows 10 (difference partitions) Today I decided to build the overviews of my music collection. The software uses all 8 cores (8 songs at a time) to build them. I had the laptop running for about 2 hours. Everything was running fine. I even have the laptop slightly elavated in the back to get extra air flow. All of sudden the laptop shut off. I noticed that the charge light on the front of the laptop was no longer while. Power brick was pretty hot which seems normal for the intense core usage. Called tech support and went through some tech support, have to call back since there database was down. I suspect something on the laptop motherboard or memory etc went toast. This is my first Lenovo laptop ever. I have been a Dell guy for over 10 years, never ever had any hardware issues in 4 other laptops.  What can I expect from Lenovo warranty service? Anyone have any other thoughts on what the heck could have happened. This is probably the most intense I have run the laptop. DJ with the software isn't as intense as building overviews. Think of it as rendering.

Read other answers
RELEVANCY SCORE 48

Hi all,

Recently purchased a Y700 15isk
Specs:
(i7 6700HQ (2.60 GHz) 8 GB Memory 1 TB HDD NVIDIA GeForce GTX 960M 4 GB GDDR)

The machine came with windows 10 and I partitioned the system and installed fresh copy of windows 7 and windows 10 (dual boot).

So over the weekend I decided to build overviews (via software) of my music collection. Since the laptop has 8 cores, it was building 8 at a time. So I imagine that the system was working full throttle. About 2 hours into the project, the laptop completely went out. Suspecting a heat issue, I checked the brick, it was hot but still was giving me a power reading via my ohm meter.

Plugged the brick back into the laptop and the lights on the front of the system did not turn on. Anyways pulled the battery from the laptop and did a discharge cycle and nothing.

I suspect my motherboard or cpu went toast! Seeing that I will be using this new laptop to dj professionally, obviously I am glad this happened at home.

Anyone have any thoughts on this? I can't believe that a new gaming laptop would fry while working all 8 cores. Fans also seemed to working while this was happening. In the power settings I also remember setting it "performance".

What are people using to stress test laptops? I will be sending this one in for repair and then stress test the one I get back.

A:New Lenovo Laptop Died While Rendering Files (All 8 Cores Being Used)

Laptops never has a good cooling system and always run hot.
The CPU has a temperature trigger that will shut down the computer to self protect.
As it also has a battery, I would say that is probably the internal power supply. When plug ed in, does the charging led goes on?

No reason to work on performance profile settings.
You can run on balance profile settings and adjust the minimum and maximum CPU clock. I suggest 20 & 100%. The clock then will automatically be set as necessary.

The i7 6700HQ has 4 cores and Hyper-Threading makes two tasks share one core, simulating 8 cores.

Hyper-Threading is only effective with high multitask programs, like Photoshop, Autocad, games etc, that split a complex task into multiple tasks.

Install a hardware monitor - https://www.hwinfo.com/

Read other 2 answers
RELEVANCY SCORE 48

Hello everybody, I have a big problem. I have bought my laptop about 3 years ago, and it is a few months that Internet connection in my laptop gets disconnected a lot! Sometimes every 5 minutes! I had this problem when I had Windows 8.1 . I have installed Windows 10, and the problem still exists. I have used Lenovo Solution Center application and Local connection test shows WARNING. I have attached the reported log here. I have also used "Troubleshoot Problems" section in my Windows, and it says that The default gateway is not available. I have googled a lot and used some solutions, but I could not solve the problem. Every time this happens, I should reset my WiFi connection. I should mention that every device using my modem works well, instead my laptop. I have an inerview next week via Skype, and it is very important to me. I really appreciate it, if you help me regarding this issue.

























Report.rar ?4 KB

Read other answers
RELEVANCY SCORE 48

I have a v580c leanovo with these specs:  - Processor: Intel Core i5-3210M CPU @ 2.50GHz 2.50GHz- RAM: 8 Gb ( 7.76 usable ) ( orignal 4 GB, added a second memory 4 GB )- System type: Windows 10 64-bit, x64-based processer- Graphic: NVIDIA GeForce 610M  I have two problems, I'm from Yemen where Power is not constant. It would be off for the entire day then back on at night everyday. And I have a battery at my room that saves up to 100Am and it lasts around 6 to 8 hours for me, leaving about 2 to 4 hours of gap were there's no electricity.My laptop battery is suppose to last about 2 to 4 hours, but it lasts only around 30 or 20 mins! Is there a sulotion to this problem?  The second problem, is that the laptop heats up a lot, sometimes it gets so hot I can't put it on my lap.. and I'm afraid this may hurt some of the devices inside the laptop, I don't know if the fan is running but there's heat coming out of the fan window..  If you can help me please do, there are not much good IT engineers around here I'm worried they make it worse I want to keep them as a last resort..  Thank you  

A:My v580c heats up and battery runs out quickly

Hi Noon2015,        
      
Welcome to the Forums  
 
As per the query we understood that you are facing issue with system overheating in your Lenovo V580c laptop.
 
As you have mentioned that the system overheats, try to clean the fan through dust removal from the energy manager. Go to energy manager select maintenance and guide and select run under dust removal option.
 
For low battery backup try to perform the battery gauge reset and check for the issue.
 
Let us know the result.
 
Best regards,         
 
Ashwin.S



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

Read other 2 answers
RELEVANCY SCORE 48

Hello everybody, I have a big problem. I have bought my laptop about 3 years ago, and it is a few months that Internet connection in my laptop gets disconnected a lot! Sometimes every 5 minutes! I had this problem when I had Windows 8.1 . I have installed Windows 10, and the problem still exists. I have used Lenovo Solution Center application and Local connection test shows WARNING. I have attached the reported log here. I have also used "Troubleshoot Problems" section in my Windows, and it says that The default gateway is not available. I have googled a lot and used some solutions, but I could not solve the problem. Every time this happens, I should reset my WiFi connection. I should mention that every device using my modem works well, instead my laptop. I have an inerview next week via Skype, and it is very important to me. I really appreciate it, if you help me regarding this issue.

























Report.rar ?4 KB

Read other answers
RELEVANCY SCORE 46

Hi everyone,
Just wondering if anyone can help me with my pc
My problem is that after a year of owning my machine it randomly would power off instantly when in the middle of playing games with high graphics settings and would come back on when i pressed the power button and work like normal but finally it cut out mid game and no longer powers on.

When i now press the power button, it starts the fans and LEDs for a few seconds and then goes off completely and seems to restart itself over and over until i turn off the power at the back. (It doesn't even get to the point where anything is displayed on the screen)

I should note that when i posted this on another forum i was advised to simply re-apply the (worn) thermal paste. I'm no expert but i would expect my machine to at least boot up without the aid of a cooler, anyway my processor does get hot when i turn it on so i suspect it isn't dead.

One last thing; when the machine powered off the very last time, the top graphics card was very, very hot and i recently realised that its covering the motherboard battery completely, perhaps this is the cause, anyway i'm adding a video of the attempted startup below:

Me so sad :( - YouTube

the noise at 0:40 is not the computer and i moved the cooler out of the way


If you want the spec heres where i bought it (without warranty)
OVERCLOCKED Gaming PC i7 3770K CROSSFIRE 2x HD 7970 16GB DDR3 2TB 3 FREE GAMES | eBay

A:PC died, tries to boot up but cant

The fact the you get power to parts of your system indicates that it's not dead....well not completely dead.

The fact that you say it powers itself off during game play, suggests to me, that it's an over heating issue..either with the CPU or GPU's in crossfire...either 1 or both.

I'd pull one of the GPU's out..the top one since you say it's very hot and check if your system boots up.

Read other 19 answers
RELEVANCY SCORE 45.6

i have 2 computer one of them PC and the other laptop and both installed on them windows 7

so how can i connect each other

please help


thanks
Kareem

A:how can i connect with othe pc

Hi Kareem,

The best resource to answer that question on your Windows 7 machine is already at your disposal.

Please press F1 and type "Network" it will give you 30 topics to answer most of the network essentials to help you get started.

Cheers

Read other 3 answers
RELEVANCY SCORE 45.6

Hi!

I just upgraded to Win7 Professional 64-bit from Vista a week ago and had a hard drive die. The OS and boot files were loaded as such:

C: OS
D: Boot manager files (drive is dead)

I tried the recovery option via the Win7 DVD and got a "cannot repair" message.

I looked into bcdedit.exe but none of the options work. I think I'm missing a step somewhere. Can anyone assist?

Thanks!

A:HDD with boot files died

Welcome!

You will need to mark your Windows partition as Active and then run startup repair. See these posts:

http://www.sevenforums.com/installat...-problems.html

Startup Repair

Read other 2 answers
RELEVANCY SCORE 45.6

My HDD that had Ubuntu installed died, and now GRUB 1.5 throws up an error 21 when I start up my computer. I have XP installed, but it's on a SATA drive, and none of the boot disks I can find have SATA drivers.

A:Boot loader died

Is the SATA drive currently recognized in the BIOS? If so, you can try this in the recovery console to fix the MBR:

Code:
fixmbr
Once you reinstall Ubuntu, you will get GRUB back. Keep in mind, whenever you use fixmbr, you will destroy GRUB and will have to rebuild it:
http://www.howtogeek.com/howto/ubunt...-wipes-it-out/

Read other 1 answers
RELEVANCY SCORE 45.6

Hello,

I had just crashed Windows XP with service pack 2 unknowingly and now it
won't boot correctly. When I reboot all I get is a black screen after
picking dos in my dual boot (red hat linux and dos) screen. Usually, after picking dos it would boot up XP like any normal computer. So anyways, I found my original windows XP with service pack 2 CD and inserted into my CD drive and booted it from there. However
after pressing any button to boot from CD and saw something about setup
inspecing my computers configuration and then the screen turned black. I
left it on for the night, but still nothing happened 8 hours later. An
interesting note is that if I unplug my hard drives, the CD boots to the
blue screen normally, but since my hard drives are not plugged in, it
can't install anything. Also, Linux works correctly and I am using it now
to type this message, but it is installed on another hard drive. I
understand that my problem is VERY abnormal, so I like any possible
comments or advise.

A:XP SP2 died, won't boot or reinstall

Hi jingesu9


Since your operating systems are on separate physical hard drives, try this:

1) Unplug the drive containing the Linux installation
2) Leave the drive containing the damaged XP installation plugged in.
3) Boot the computer, if the dual boot screen comes up, choose DOS and immediately start tapping the F8 key. [try to boot into Safe Mode]. If the computer boots into Safe Mode, check in your Event Viewer logs to see what caused the crash [Start/Control Panel/Performance and Maintenance/Administrative Tools/Event Viewer]. To view the details of an event, right-click on it, and select "Properties". That should help you troubleshoot the cause.

If the computer won't boot into Safe Mode, try:
4) Boot the computer with your XP Installation CD, and try a repair reinstallation. Read up on this before trying this step, however - and pay attention to the details http://forum.pcmech.com/showthread.p...74#post1055774 --- http://www.michaelstevenstech.com/XPrepairinstall.htm (You'll notice in the links in those articles that several other Recovery Console options are also available as alternative repair strategies).

Once you have XP running OK again (which should be possible, unless it's hard drive is damaged - in which case you can run disk diagnostics to check on that --- http://www.tacktech.com/display.cfm?ttid=287 ) --- You'll want to plug your Linux drive back in and then repair your Linux bootloader (either LiLo or Grub) to restore your... Read more

Read other 16 answers
RELEVANCY SCORE 45.2

My wife's laptop died. It will not boot. Screen remains dark although disk drive whirs and blinks and power on LEDs work.
Cannot get into the BIOS. I hooked up an external monitor. NG. I tried to boot using a Linux CD - won't boot. Tried a hard reset.

I suspect motherboard failure. Anything else I could try?

Could I hook my desktop to her laptop ( cables ? ) and copy her HD even without being able to boot her computer ?

I do have a BU of foldersr from Saturday so all is not lost.
Thanks
 

A:Solved: Laptop died cannot boot

Read other 6 answers
RELEVANCY SCORE 45.2

I just built a computer with a Core 2 Quad Q6600, 2GB of ram, 500 GB sata hard drive, PNY GeForce 8800 GTS and a cheap 800 watt power supply (less than $100 canadian). I had just installed the operating system and was installing drivers, when all of a sudden all power was gone. The PC didnt crash (could tell by the noise) but just lost 100% of power in a spit second. Now when I try to start it again Nothing shows up on the screen (no bios, and no blip). This same thing (black screen) happened when I forgot to put an extra plug from the power supply to the motherboard for extra graphics card power. Dont know if this helps. Also all the fans turn on as well as the light on the motherboard. What part will I have to exchange on this brand new PC!
 

A:Computer Died and wont boot up!

When you restarted it, did you have to pull the power cord and then plug it back in? And then does it restart? Those are symptoms of an overloaded or bad power supply.

What power supply manufacturer and model do you have?
 

Read other 2 answers
RELEVANCY SCORE 44.8

I normally use firefox for my browser but am taking a web course that requires IE and it has alot of hard to remove spyware. Anyone with help would be greatly appreciated.Thanks,DavidForgot to post log file:Logfile of HijackThis v1.99.1Scan saved at 7:37:15 PM, on 9/28/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\HPConfig.exeC:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exeC:\WINDOWS\system32\drivers\KodakCCS.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exeC:\WINDOWS\System32\svchost.exeC:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exeC:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exeC:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXEC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synapt... Read more

A:Winfixer removal and othe IE crap

Hello whirlyone and welcome to Bleeping Computer. Go to Add/Remove Programs and remove New.Net or NewDotNet.If there is no listing for it, use the uninstaller at newdotnet.comUse procedure 4 to remove it. It requires that an internet connection be active while doing it. Please download the trial version of Ewido security suite.Install and Update Ewido:Download and install Ewido security suite.When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".Launch Ewido, there should be an icon on your desktop for it to double-click.The program will prompt you to update, click the OK button.The program will now go to the main screen.You will need to update ewido to the latest definition files.On the left hand side of the main screen click update.Click on Start Update.The update will start and a progress bar will show the updates being installed.Once the updates are installed, close the program.Scanning With Ewido:Reboot into Safe Mode (tap F8 during bootup, use arrow keys to select Safe Mode, then hit 'enter').Launch Ewido again.Click on scannerClick on Complete System Scan and the scan will begin.While the scan is in progress you will be prompted to clean files, click OKWhen it asks if you want to clean the first file, put a check in the lower left corner of the boxes that say "Perform action on all infections"and "Create encrypted backup" then choose clean and c... Read more

Read other 2 answers
RELEVANCY SCORE 44.8

Hello! New here so I'm hoping I put this in the right place...actually I have multiple questions. First off, I used to have a different HP laptop, was a great one, but some jerk wrecked it back in July last year and court craps still going on.  Due to the fact that the computer repair shop could not fix my laptop, I had to buy one from them. It's a refurbished HP ProBook 6550b. It's running on Windows 10, and..works decently, I guess? It's not as good as my other one of course, but I can still make cartoons and play some games. And by some games, I only mean a couple..I got Don't Starve and The Forest on Steam. I'm able to play Don't Starve pretty well on this laptop. The Forest will not work at all though. It takes ages to load the game, once it finally loads and I can start the game, the intro is very laggy, it's nearly impossible to move around. Minecraft runs..eh. I can kinda play it, it's laggy here and there, the laptops fan will get super loud. I can play on my server, but can't really play on the other servers, too much lag, or sometimes Minecraft will just crash. I have a lot of other games on Steam as well, The Cat Lady, The Long Dark, Night in the Woods, etc..Is there anyway I can somehow bump up the settings for games like The Forest and such? Without spending money on an upgrade, preferrably. I also don't know how to add in upgrades, as I'm not a very tech savvy girl.I'm planning on getting a new HP laptop when I can. I was looking at one... Read more

Read other answers
RELEVANCY SCORE 44.8

I get opo-ups and fake Window's messages telling me I am infected with malware and have to buy all these proframs to fix it. Please help me fix this problem.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:05:51 PM, on 9/1/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\ehome\ehtray.exeC:\WINDOWS\RTHDCPL.EXEC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Program Files\Java\jre1.6.0_02\bin\jusched.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\Lavasoft\Ad-Aware 2007\AAWTray.exeC:\WINDOWS\system32\ctfmon.exeC:\Documents and Settings\Owner.YOUR-542A7E8CF0&... Read more

A:Infected With Alcholsoft And Othe Malware

Hello,I see you have Viewpoint installed...Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.ViewpointViewpoint ManagerViewpoint Media PlayerThen, * Download SDFix and save it to your Desktop.* Double click SDFix.exe and it will extract the files to %systemdrive%(Drive that contains the Windows Directory, typically C:\SDFix)* Reboot into Safe Mode`: ( without networking support !)?To get into the Windows Safe Mode, restart your computer and, just before Windows starts to load, tap the F8 key a few times. Choose Safe Mode from the menu that will appear and press Enter. Open the extracted SDFix folder and double click RunThis.bat to start the script. Type Y to begin the cleanup process. It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot. Press any Key and it will restart the PC. When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons. Once the desktop icons load the SDFix report will open on screen and also save into the SDFix f... Read more

Read other 2 answers
RELEVANCY SCORE 44.4

While running a system update laptop battery died.

(WinVista Home Premium x64)

I try to boot, windows "loads files" then I get the loading bar, this fails and the Startup Repair Tool starts.
And fails.
"Startup Repair cannot repair computer automatically" dialog box

2 options. One to view problem report:
Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 1048591
Problem Signature 05: corruptfile
Problem Signature 06: corruptfile
Problem Signature 07: 3221225487
Problem Signature 08: 3
Problem Signature 09: WrpRepair
Problem Signature 10: 10
OS Version: 6.0.6001.2.1.0.2561
Local ID: 1033

and Advanced Options which gives me five options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostics Tool
Command Prompt

Tried System Restore at least five times choosing different restore points each time but they always fail. Second problem report I am given:

Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 983054
Problem Signature 05: corruptfile
Problem Signature 06: corruptfile
Problem Signature 07: 322125487
Problem Signature 08: 3
Problem Signature 09: WrpRepair
Problem Signature 10: 10
OS Version: 6.0.6001.2.1.0.2561
Local ID: 1033

Will not start in Safe Mode although I do have the ... Read more

A:Computer died while updating WILL NOT BOOT Or Restore, Help!

I can't help you fix it, but I highly suggest you get a copy of Ubuntu live disk and copy all your files to a usb drive/stick before you do any fixing.

Read other 1 answers
RELEVANCY SCORE 44.4

I have an older Toshiba Satelite A65 S1062 (purchased in 2004)that I was using the restore disk on when it lost power. Now when I try to start it, it goes directly to a "A disk read error occurred Press Ctrl+Alt+Del to restart" and returns to that message when I restart. Isn't there a way I can get a C prompt or something so I can try the restore disk again? It was running XP, I think it was the home version.

Thanks,

Charlotte

PS: There wasn't anything wrong with the laptop before I did this, at least not that I know of, other than it hadn't been used for over 6 months. I wanted to restore it so I could give it away.

Read other answers
RELEVANCY SCORE 44.4

My SSD boot drive died yesterday but I have a recent image. What I don't have is a boot drive right now. I'm probably going to check some prices on SSD's locally later today and pick one up since it turns out the brand I was using isn't very reliable (OCZ Agility 2 60 gig - lasted 3.5 months). Assuming I do pick up a new boot drive how should I proceed? Should I install Windows on my HDD then restore the image to the new SSD or should I install Windows to the SSD and just restore everything but Windows? Or should I be doing something totally different?

A:SSD Died - Have recent image but no boot drive

What kind of recent image do you have? Is it a windows system image, or created with windows backup?
Or a ghost image, or ......

tell me more

Did you put that image on external usb drive?

Read other 5 answers
RELEVANCY SCORE 44.4

Hi chaps,

I've had a few issues when booting recently, not that I've had my desktop on much, but when turning it on I've definitely had some issues...

I've got a five year old, pre going bust Evesham, with the original 350w (maybe 400w) PSU and Foxconn mobo/Q6600 in it. It's got 4GB of RAM that's about 18 months old. The boot HDD is about four years old and has seen a lot of use as it was on every day for work.

Recently, when turning it on, it's not been getting past the Foxconn startup screen, the HDD light flickered for a couple of seconds and then it just stayed on the screen and wouldn't load Windows. Then the next time it would. I assumed my C: drive was on the way out, so today ordered a 120GB Samsung 830 SSD (even though my mobo is SATA II, I'll upgrade the mobo/processor at some point soon) and was quietly happy about having an excuse to do this!

When I got home today, my gf had had the PC on during the day to check email/browse and it had been working ok, but when I got home it seemed to be sleeping, but the fans (processor, PSU, GPU and case) are going, power light it on, but there is nothing. I switched it off at the front switch and came back to it a few minutes later and it seemed reluctant to switch on, but it did, the fans kicked in, but there is nothing happening - nothing appears to be coming up on the monitor, nothing accessing. I switched it off and left it so not to risk further damage.

So my question is this... do you guys think my mobo/pro... Read more

A:Boot problems - something in my system is dying/has died!

Your problem is one that is going to require a great deal of trouble shooting. As old as the PSU and the MBO are the first thing to do is to attempt to get a hold of a program that can run a diagnoses on your system (google is your friend). Also check the tutorial section of the forum Brink has a huge amount of information in the tutorials that might help.

If you can get a hold of a copy of Linux (any favor) and set up a Linux start disk to recuse any information you want to keep/save.

Personally I would start with the PSU. Good Luck.

(Will keep an eye on this thread, and also look into some possible salutations.)

Read other 5 answers
RELEVANCY SCORE 44.4

Hi, (I posted this earlier by mistake in win98 to I'm putting it here in xp)

I have xp and everything works fine except I notice that lately when I open up "help" in a program (a totally unrelated program--HP label maker kit today it happened in), the whole help "box" opens up in dreamweaver!

the other day I can't remember if it was another program or a link in I.E. or what; but I clicked on help, or something, to open up text, and it opened up in dreamweaver also!

I guess I must have dreamweaver set as some sort of default somewhere, but I can't find it. It's when I expect regular text to open up, that it opens in dreamwaver. It's not the programs themselves that open in dreamweaver, just the help stuff or something.

can anyone help?
thanks.

A:Dreamweaver Opens When I Open "help" In Othe Programs

If you know what file extensions are incorectly associated you can check and change them by going to your control panel, clicking on "Folder Options", selecting the "File Types" tab, and examining the file extensions and their default associations.

You can change any that are worng.

If you know the exact date that this problem began you can use Windows System Restore to revert your system to a previous system state which may correct the problem.

Start>programs>accessories>system tools>system restore.

Read other 5 answers
RELEVANCY SCORE 44.4

Bluetooth will scan but won't recognize or pair with other devices













Solved!

View Solution.

A:My Bluetooth will scan but won't recognize or pair with othe...

Hi, What is your machine actually ? 15- 1387wm does not ring any bell, only HP 15-f387wm:       http://support.hp.com/au-en/document/c04936075 and this machine does NOT have Bluetooth Regards.  

Read other 2 answers
RELEVANCY SCORE 44.4

I have a HP Pavilion a1240n. Initially, I had problems with it not powering on, but the green light I the back was blinking and the blue LED power button light was illuminated.  I was told to blow a hair dryer into the power supply fan until the light was steady then I could power it on. This worked for a while then the light in the back was no longer lit. I was told to change power supply. I did that, however, it was not much of a result. When plugged in the light in the back very quickly lights up, then goes right out. If I unplug the 2x2 pin from the motherboard, the light on one of the CD drivers in front will come on and the light in the rear of the computer comes on and the power supply fan and processor fan both will come on. I still do not have the blue led power button light, the second CD driver light, nor will the CD drivers open. In neither situation can I power the computer on. Do I have a faulty power supply or is my motherboard bad, or something else entirely? Any help would be greatly appreciated!!!

Read other answers
RELEVANCY SCORE 44.4

hello,
a few weeks ago i replaced my hard-drive and had to install everything all over again.
since than, all the programs (other than browsers) aren't able to connect to the internet.
for example, when i try to use google calender sync i get "please connect to the internet to use Google Calender Sync.", i can't use utorrent and their Portchecker (http://www.utorrent.com/testport?port=61146) says the port does not seem to be open. it happened also with itunes and other programs.
i tried adding these programs to the 'exceptions' in the windows firewall and the specific ports, i tried disablaing the firewall and the anti-virus and nothing helped.
before i replaced my hard-drive and installed everything again, it worked, so i don't think the problem is in the router or my internet connection.

i have windows XP, AVG antivirus.

thank you very much!!
yael
 

A:programs othe than browsers can't connect to the internet

Read other 14 answers
RELEVANCY SCORE 44

My system has 3 HD's. The SATA is an add on, with a sata pci card, just for storage. The 2 IDE's are setup for dual boot with XP Pro on both(C:drive & D:drive). One is more for gaming, the other is for everthing else. Everything has been fine for several months until my power supply burnt up. I had set up a dvd to burn when I went to bed and the power supply died during the burn process. I replaced the power supply and now cannot get my C: XP to boot completely. I can however boot to my D: XP and access my C:drive and all of its files as well as my SATA storage drive.

On bootup, I select the XP installation that is listed first which is my D:drive, all goes well and evething works. If I select the second installation which is my C:drive all seems well... It shows that Windows XP is loading but when it normally goes to the screen that allows me to enter UserName and Password all I get is a black screen and it just stays like that. No error or reboot... nothing.

Would really hate to reformat(take about 2 days) as I had just got it setup the way I want it. Since ntloader does come up and allows selection would it be safe to assume bootini is ok? Is it probable that the death of my power supply could have cause corruption to kernel32.dll? What say you?
 

A:Power supply died, 1 of dual boot inaccessible

Have you tried doing a Windows repair on the C: partition?
 

Read other 3 answers
RELEVANCY SCORE 44

Hi there,

Yesterday my machine suddenly restarted itself after no apparent fault, and since then from POST I get random lines/characters all over the screen.
Everything sounds as normal, no unusual beeps or sounds.

At the windows boot stage, none of the options to load Windows work, it just eventually progresses to the stop message;

Stop "0x000000EA (0x89c07908. 0x88e054a8, 0xbacf3cbc, 0x00000001)"

I presume something needs replacing, (I'm thinking the Motherboard) and I'd just like some confirmation from anybody who's experienced something similar before I go out and buy the wrong thing.

System info:
Windows XP SP3
Intel Core 2 Quad Q6600 Energy Efficient 95W edition Socket 775 (2.40GHz)
4GB RAM (2x2GB) DDR2 800MHz/PC2-6400 XMS2 Memory
Hi-Power Black 800W 14cm Blue LED Fan PSU
Asus P5Q PRO P45 Socket 775 8 Channel Audio ATX Motherboard

The machine was upgraded about 6 months ago, so the kit isn't exactly ancient

Here's a series of photos:

Power up:
Safe mode attempt:
Error Message:
Of course I would be very graetful of any help on the issue.

Thanks guys
 

A:Solved: no boot, random characters, restarting... what's died?

Motherboard/video card? Check to make sure fans are spinning as well - typically you'll get an error if the fans cease, but to just make sure - overheating can cause this type of craziness too.
 

Read other 3 answers
RELEVANCY SCORE 44

My computers motherboard has died - won't boot, power supply checks out OK, no response even with all hardware disconnected. Its seven years old, so I've ordered new a new mobo, cpu, ram to replace my build.

My question - is there a way to get my current Windows 7 install to boot on my new hardware so I can then do my Windows 10 free upgrade ( I hadn't upgraded to 10 as of yet)?

I thought about booting to safe mode, deleting the hardware listed in Device Manager, then rebooting as normal and letting Windows recognize the new hardware. Would this work?

Thanks for any ideas.

Read other answers
RELEVANCY SCORE 44

Hi,

I have a 7537 laptop, that just died after powering on.  I was on airplane, on a fully charged battery, It booted, I went to connect to Airplane Wifi and poof, just blacked out.
So before someone, asks,  yes the battery was fully charged, no there are not any lights on. I pulled the battery and then just tried the ac adapted after I arrived to my hotel.

After googling this issue, I am seeing this is a common issue and Dell does not have an answer for it. other than replacing the motherboard.

any suggestions would help especially since this is financed threw Dell still.

A:7537 Laptop died after boot and wont power on

I just had a similar problem with a Latitude E5570. Here's what worked for me:
Disconnect the power adapter
Remove the battery
Hold the power button for 5 seconds
Reinstall the battery and try powering on.
Reconnect the power adapter.
My problem was something to do with static flea power.

Read other 1 answers
RELEVANCY SCORE 43.6

Seems to be the same as this Topic
http://www.bleepingcomputer.com/forums/t/614457/project-oreon-and-othe-random-popups-on-chrome-and-firefox/
I have tried the following
AVG Scan
Superantispyware Scan
Adwcleaner Scan
Junkware removal tool
Malwarebytes Scan
Hitman Pro scan
 
 
They have found items and removed just not whats causing the popup window
Any further suggestions??
 
Thanks
David

A:Project Oreon and othe random popups on Firefox

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.How to attach a file to your reply:In the Reply section in the bottom of the topic Click the "more reply Options" button.Attach the file.Select the "Choose a File" navigate to the location of the File.Click the file you wish to Attach.Click the Add reply button.===Please post the logs.Wait for further instructions.

Read other 0 answers
RELEVANCY SCORE 43.6

Is there ANY other way to increase my internet speed?? Except switching to cable.

I use Primus DSL.
 

A:Is there ANY othe way to increase DSL internet speed??? Instead to switching to cable

It may help us to help you if you could let know what steps you have already tried and why you think your DSL connection is slow
 

Read other 3 answers
RELEVANCY SCORE 43.6

I have an Envy Notebook purchased in May that shipped from HP with Windows 10 and two hard drives - a SSD C: drive with the OS and a standard hard drive for data. Current OS is Windows 10 Home V. 1511, OS Build 10586.589. The system worked perfectly until last month, when windows automatically attempted to update to the Anniversary Update. That update failed, and ever since the computer has been stuck in the following sequence: - Works perfectly for a period (including utilizing material on the data hard drive). The length of this period has generally increased after the sets of Windows updates released at the end of August and this past week - at present it can sometimes run for a full day before encountering any error.- Without obvious cause, desktop background goes black and the OS begins crashing. Start menu can be opened once, but nothing can be selected, taskbar does not work, shortcuts do not work, internet connection shuts off, Ctrl+Alt+Delete/Escape do not work (produce error messages), running programs remain on screen and responsive for a brief period, various errors messages for background programs (Onedrive, etc.) appear.- Eventually, a BSOD usually appears (if not, the machine is simply frozen and I have to hard reset). The only BSOD that has appeared is "Critical_Process_Died." The collecting information counter never progresses past zero, and the computer attempts to restart. - On the computers own attempt to restart, a black screen boot device ... Read more

Read other answers