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laptop says copy of windows 7 not genuine but it is genuine

Q: laptop says copy of windows 7 not genuine but it is genuine

Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine.
I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010.
I have not had any problems with it until the note appeared on my laptop last week.
Can someone tell me how i can correct this please.
Many thanks

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-RGMWC-2W4GQ-VMY3P
Windows Product Key Hash: R/80Ctxj8g/bq/IlJx/wyVh0ccg=
Windows Product ID: 00426-068-2899473-86248
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {784FE444-1C30-4FF1-A7D4-04470D64E265}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Edwin\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{784FE444-1C30-4FF1-A7D4-04470D64E265}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VMY3P</PKey><PID>00426-068-2899473-86248</PID><PIDType>5</PIDType><SID>S-1-5-21-1962476642-126237349-512853831</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 5315 </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>V1.42</Version><SMBIOSVersion major="2" minor="4"/><Date>20080611000000.000000+000</Date></BIOS><HWID>2F8C3307018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-289947-00-2057-7600.0000-1262011
Installation ID: 014433682543910041500432193701580974643095558863557082
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VMY3P
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 03/02/2013 19:45:11

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:3:2013 11:48
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAEABAABAAIAAAABAAAAAwABAAEAeqjoJfimBgxGg7x5dDteSMJGAKc2YQw3Tgrkq7IN

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT PmRef Cpu0Cst
SSDT PmRef Cpu0Cst
SSDT PmRef Cpu0Cst

RELEVANCY SCORE 200
Preferred Solution: laptop says copy of windows 7 not genuine but it is genuine

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: laptop says copy of windows 7 not genuine but it is genuine

Windows Genuine and Activation Issue Posting Instructions

Read other 5 answers
RELEVANCY SCORE 107.6

There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer.

Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to Ultimate to use Bitlocker. System bought from Dell, used Anytime Upgrade to Ultimate. I spent ages on phone with Microsoft today, they have completely agreed both copies are valid, and the computer is saying they're not, in error, they will not admit that it's a Windows Update that caused it likely.

They took over remotely, and 30 minutes later gave up, none of the methods worked. She then advised me to BUY a copy of 8.1 and do a clean install. I don't want 8.1, if we have to reinstall I'd rather do Win 7 Pro again(same valid code) and then up to Ultimate again(same valid code), or go to Win 10 when it comes out. Of course you can't upgrade a "non genuine" copy of Windows 7 to win 10, even if it is in fact genuine.

We don't want to have to reinstall. MS also told me I need to downgrade to Win 7 Pro, put in the code, then upgrade to Ultimate. To do that they said I have to do a clean install. I've seen all the links to Windows Downgrader but we aren't exactly thrilled to be advised to use a 3rd party app. I have not tried the registry suggestions yet, I'm not particularly comfortable dealing with the registry. Two questions.

If MS had been willing to just give me a new U... Read more

A:Another non genuine copy of Windows that is in fact genuine problem

Well you should be here.

http://www.sevenforums.com/windows-updates-activation/

Let try this.
Complete this tutorial by Brink and post the log here.
If I can't spot your problem I will find a expert for you.
Windows Genuine and Activation Issue Posting Instructions

Could you also post the system specs of the computer with the problem?

Read other 9 answers
RELEVANCY SCORE 89.6

I got a notice after booting up my windows 7 ultimate today that it is not a legit copy.
It is a retail copy and has been running fine for a few years.
Nothing has been installed in the past few days and the only major thing I've done lately is to
remove a bunch of restore points to clear up a ton of space on my computer.
I'm at a loss at this point.
I've tried entering the product key, but it doesn't activate it.
 
any ideas??
 
Please can anyone help me....
 

A:Build 7601 "This copy of windows is not genuine" and its a legit copy.....

Have you made any changes recently?
 
Is this a dual boot setup?
 
Have you changed the partition size?

Read other 5 answers
RELEVANCY SCORE 87.6

Hi

I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.

It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.

I have had a look at some other threads on this forum on this issue, and so have dowloaded and run MGAdiag.exe, but to my inexpert eye, it appears to report everything OK.

I have pasted text in below, and would welcome more expert advice as to whther I have missed something, and if not, what should I do next?

regards

PB

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8C7F9CCD-2889-4409-9146-8AC854B54943}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic... Read more

A:ASUS Notebook - Genuine Windows but getting not genuine messages

Hello PBroad and welcome to the forums

Try changing your product key to the one found on the COA sticker on your computer.

Tom

Read other 4 answers
RELEVANCY SCORE 87.6

Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!

A:Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?

  
Quote: Originally Posted by JamesL


Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!


Check the following link for some useful information;

Genuine Windows: frequently asked questions - Microsoft Windows

HTH

Read other 6 answers
RELEVANCY SCORE 87.2

I have a Dell Inspiron 1525 laptop which used to run Windows Vista until I upgraded to Windows 7 around a month ago. I verified the licence key with microsoft and it worked up until a few days ago. All of a sudden I turned my computer on to finds a windows error message telling me that i need to activate windows and that i may be running counterfeit software. I am sure that its not counterfeit.I dont have anything on my computer that isnt backed up so I tried to complete a system restore. This didnt work because my system says that I do not have any restore points. I tried reinstalling windows with the cd, but it says it cant because the disk is going to fail soon. The only way I have any functionality with my computer is when I use it in safe mode, but i still cant use and microsoft program because windows says its not activated. I have tried everything I could possibly think of to solve this problem including running free editions of avast antivirus, superantispyware, and malwarebytes, but nothing has worked. I cant run active kill disk or dban. Many programs say that locale data files are missing when i try and open them.

Is there any way that I can solve this problem?

Edit: When I start my computer normally i get prompts asking me to activate my windows software, but i cant activate it through these prompts. I get error code 0x800700B7
 

A:Windows 7 copy not genuine

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RELEVANCY SCORE 87.2

i built this computer over 3 years ago and have been running on a valid oem win 7 pro lic. 3 days ago it started reporting not genuine. belarc reports the correct lic. have run defogger, combofix, jrt, full mbam (9 hrs), rkill, roguekiller, tdsskiller, tfc, adwcleaner, have NOT run tweaking .com yet, have NOT tried to re-enter key... don't know if this is relevent but the desktop background went black around the same time, have NOT tried to restore... the computer specs should be in my profile... here is the report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-7G7K3-HR3VQ-37GBC
Windows Product Key Hash: /CGT2HgkFmPxyKsnuIcz/8N1s7A=
Windows Product ID: 00371-OEM-9044344-50627
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C7C9F866-93B1-4A4A-B5F3-3170541C5D02}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error: T:20150223081806565-
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N... Read more

A:this copy of windows is not genuine

i got it fixed -
after doing everything i could find in related threads... ran "slui.exe 4" and re-entered the key... still said invalid code and clicked on validate online... after waiting about 3-5 min. clicked the refresh icon in firefox and in about 30 sec came up:
Welcome to Windows!

Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides.

the mesage in the lower right corner of the desktop "this copy of windows is not genuine" disappeared... checked the system page in control panel and it has the genuine microsoft icon in the lower right...
good luck

Read other 2 answers
RELEVANCY SCORE 87.2

Lol, I used the exact same disc to install W7 Pro X64 on another PC this morning and I got a "THIS COPY OF WINDOWS IS NOT GENUINE", you must activate today and my desktop background turned black!

One my 1st PC using the exact same disc, I never got that message....the only difference during the installation was maybe I didn't enter keys (went downstairs) and I disabled the UAC right after installation...could this be the cause?

Anyway I entered the keys, went online to activate and all is fine now.....I just thought a clean instillation would give you 30 days before activation

A:This copy of windows is not genuine - why?

  
Quote: Originally Posted by ben07


I just thought a clean instillation would give you 30 days before activation


It usually does unless you modify the any BIOS/hardware settings (drivers) or timezone/time settings after installation, You also probably left the "Auto Activate after first use" option selected on the setup screen and since it attempted activating on its first use and then failed it probably caused the "Activate Now" messages, You could always use the rearm command and get another 30days trial period

FYI: It doesn't matter what installation media you use, your DVD had absolutely nothing todo with it skipping the trial period

Read other 7 answers
RELEVANCY SCORE 87.2

I bought my DELL Studio One computer approx. 10 years ago.  It came with Windows Vista 64 bit (OEM).  WIndows worked fine until one day in October 2015, a pop-up window showed that I had to register my software.  I thought it was rare, but I did it anyway.  To my surprise, the message that appeared said that my windows was not genuine.  I called DELL to see if they can help, and they said that it was probably a malaware, and that they could look it at remotely, but since my warranty expired years ago, they want it money to do it.  I told them no thank you!  Next I called microsoft, explained the problem, they asked me for the key number so they can check it.  The representative said that he checked, and the key I have from DELL, is locked.  I told him what DELL said it could be a malaware, and he said that he didn't think so.  He then tried to sell me windows 10.  I said no of course, because if I paid for window vista when I bought the computer, then I should not be forced to buy any other software.  I have a laptop that came with windows 10, but I don't like it.   Can anyone help? 
 
Also, my computer is running super, super slow.  Everytime I open any program, it freezes. HELP??????

A:This copy of Windows is not Genuine?

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

Read other 15 answers
RELEVANCY SCORE 87.2

For what seems like ever i keep getting a pop saying windows 7 is not genuine. Yet there is no place for me to enter the key so it can stop saying that, YET ,again, when i run MGADiag it says your code number is bla bla blabla. So I have the key...but the computer say's i dont.... that and i can't get updates witch might be cause it says i have no key code.

A:This copy of windows is not genuine.

Paste your mgadiag report here or copy to notpad and upload as .txt file and I'll take a look.

Read other 9 answers
RELEVANCY SCORE 87.2

Hi,
 
Last November I built a new computer. I purchased a copy of Windows 7 Pro from eBay and it came with a product key. I installed the OS using the product key and everything was fine and everything has worked successfully since then.
 
A few minutes ago, I noticed that there was a message in small type in the lower left corner of my screen. It said:
 
Windows 7
 
Build 7601
 
This copy of Windows is not genuine.
 
I figured something had temporarily gotten screwed up so I did a restart, expecting the message to go away when the computer started up again. This time a window opened and the message in it told me that my copy of Windows was not genuine and it gave me the option to upgrade to a valid copy, or to "Remind me later".  I clicked Remind Me Later and when the reboot was finished, my wallpaper disappeared and I had a black background. All of my desktop icons still seemed to be there. And the message that I originally got was still posted in the lower right hand corner.
 
I noticed that there were some updates available, so I went into Windows Update and installed them, hoping that this would fix the problem, but no such luck. Same as before.
 
Does anyone have any idea why, after 9 months, this message should begin to show up, and how I can get rid of it?
 
Thanks in advance.
 

A:"This copy of Windows is not Genuine"

Reference:  http://www.bleepingcomputer.com/forums/t/594231/windows-7-build-7601-this-copy-of-windows-is-not-genuine/ .
 
I suggest you contact Microsoft via phone and see if you can get it properly activated.
 
Louis

Read other 1 answers
RELEVANCY SCORE 87.2

I have a 3-DVD recovery program that I used to reset my PC to factory install. After a while of tweaking with optimizations and stuff, I noticed the disclaimer on my background saying my copy is not genuine

I did many things, like before when I reset my BIOS firmware. Other than that, while tweaking I:

-Fine tuned visual settings for better performance
-Removed unnecessary startup programs
-Disabled/stopped the following services:






Quote:
Block Level Backup Engine Service
Bonjour Service (from iTunes)
Certificate Propagation
Group Policy Client (if not on domain)
HomeGroup Listener
HomeGroup Provider
Offline Files
Portable Device Enumerator Service
Security Center*
Software Protection (make sure you activate Windows first)
SSDP Discovery
Windows Defender*
Windows Media Player Network Sharing Service
Windows Search


The "Software protection" make me most suspicious. I didn't have an issue like this before.

I also Removed the installation and re-install Xubuntu. Also before I even did all this, I wiped my drive to all 0s.

A:Non-genuine copy of Windows 7 :(

Looks like you disabled Software Protection too soon. Windows takes a while to check on activation.

Read other 4 answers
RELEVANCY SCORE 87.2

I've always downloaded the "Windows Update" that pops up on the task bar, and it suspects that I'm using a non-genuine copy of windows. Can this be because I share the same copy of Windows with a couple other different people?

Anyhow, my main point is, how do I uninstall those updates that I've installed so this "you may be a victim of a counterfeit copy of Windows" which appears at startup. I was going to try system restore, but if someone had a better solution, it'll be great.

Thanks.
 

A:Not Genuine Copy of Windows?

Read other 16 answers
RELEVANCY SCORE 87.2

i know my copy is genuine but after a few days of installing a note appear "this copy of windows is not genuine"
 

A:windows 7 copy not genuine

phone microsoft and get them to activate it online,only takes a few minutes
 

Read other 2 answers
RELEVANCY SCORE 87.2

When I boot up and after i log in my screen goes black and in the bottom right corner says "your copy of windows is not genuine".Also, There are no start icons and such so i cant click anything. Now, Ive had this copy of windows for about 2 years without a problem. I am clueless ):

A:Your copy of windows is not genuine

You may have a illegal copy of windows. Not sure how or where it was purchased, but it might require a call to Microsoft to resolve.

Read other 7 answers
RELEVANCY SCORE 87.2

Please find below result for Microsoft diagnosis tool.....



Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {2A30C2A5-67E2-486F-975C-C09715987473}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130505-1534
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Basic 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80... Read more

A:This copy of windows is not genuine

Quote:
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1131, 5) Microsoft VBScript runtime error: Permission denied


This error can be a pain to isolate - it may be quicker/simpler to do a repair install.


Having said that, please first try this.


Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

Upload the CBS.log file (compressed, please!) to your reply (C:\Windows\logs\CBS\CBS.log )

Read other 3 answers
RELEVANCY SCORE 87.2

I would appreciate your help with the following problem

I am operating a stand alone fujitsu seimens PC runing a genuine copy of XP which is approxamately 3 years old, I have been happily using windows update etc during this time.

Whem I start up my PC I get a message staing that my copy of windows is not genuine and I have an obtain genuine icon running on my tool bar. Windows will not run up dates, msn messenger does not work.

The copy of windows on my PC is 100% genuine, I have the COA product key code.

I have been to the microsoft site to authentigate, but when I follow the prompts, I get a security message stating that exploer has blocked the installation of active X controls, when I click to allow active X it will not install.

I have anti virus, spyware software protecting my PC.

I am stuck as to how to resolve,

your help would be appreciated.

A:This copy of windows may not be genuine

Hi,

My friend, if this were my unit, I would be on the telephone to them. This issue could be resolved very quickly with a phone call to Microsoft.

Read other 9 answers
RELEVANCY SCORE 87.2

Having discovered that my copy of Windows 7 (Ultimate) is not genuine, I am in the process of purchasing the software from Amazon.

My question is a simple one:

When I have the new software do I need to reinstall Windows onto a clean disc, or is it sufficient to enter the key from the new package onto the already installed but non-genuine version?

A:This copy of Windows is not genuine.

Generally you can do that and it will work. Depends on where you got the pirated source from as I have seen cases where these copies are obtained from legitimate MSDN (or some other Microsoft) media and there's nothing inherently wrong with them until someone comes along and either gives you a bad product key or cracks it. If you simply were given a bad product key, putting in the new product key should be sufficient; if however the Windows installation came from dubious sources or was modified in odd ways, I would suggest you reinstall as you never know what bad software could have been included in it.

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RELEVANCY SCORE 87.2

A couple days ago my mouse broke, and i got a logitech m310 and tried to install it, it wasn't working so i called tech support, the guy said that i needed to be logged into windows for it to sync and when i went to log in i got an error message that says

"this copy of windows did not pass genuine Windows validation and you have not yet resolved the problem. This copy of Windows is no longer eligible to receive the full range of upgrades and product support available from Microsoft.

to protect your copy of Windows, click Resolve Now."

the problem is i cant click resolve now because my mouse isn't working. i tried pressing r, shift r, alt r, ctrl r, tab, tab r, all the F_ keys seperately, ctrl alt r, ctrl shift r, ctrl shift del, alt shift r, the windows button, del, backspace, home, pg up, pg down, and all the number buttons, i have tried it all with caps lock on and with it off, i just need help getting to my desktop from there the mouse should work.

A:not a genuine copy of windows?

Maybe the keyboard is out as well. Try a new keyboard. (simple fixes first)

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RELEVANCY SCORE 87.2

Hello all
I have a problem with this
Im running windows 7 7022 beta?
Iv removed the water mark and all other problems that including sendfeedback
And the remove of aero theme and black background when restarting
But now i have this weird little text in white in the bottom of the screen saying
this copy of windows is not genuine
any ideas on how to remove this? iv googled yes
and iv searched your forum nothing worked

A:This copy of windows is not genuine

  
Quote: Originally Posted by mitchjackson00


Hello all
I have a problem with this
Im running windows 7 7022 beta?


Iv removed the water mark and all other problems that including sendfeedback
And the remove of aero theme and black background when restarting


But now i have this weird little text in white in the bottom of the screen saying


this copy of windows is not genuine
any ideas on how to remove this? iv googled yes
and iv searched your forum nothing worked


First off you are using a rather ancient build of Windows 7. I would suggest that you scrap the build for 7100 which is the Release Candidate (you can still get a key for it) or go for build 7600 which is the final version in stores...

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RELEVANCY SCORE 87.2

COA X15-53758
1. Ran Windows Activation update Successfully
2. Ran kb947821 System Readiness Tool min 10 times
3. Booted ran updates again just now error 80070057
10 updates went thru 4 failed but when i boot all updates keep reverting

Cleaned out temp files and Software Distribution Folders error code 80070002

Fail codes:
80070005
80070002
80070422
80070057
800F0902
80040154
8004EF21

SFC-FAILED

C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 3% complete.

Windows Resource Protection could not perform the requested operation
MGADIAG
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {81F5FFF7-9097-43A2-9B69-B071EA7E2C60}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x0
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Ca... Read more

A:Windows not a Genuine copy

Framework Errors
PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot
find the file specified. while compiling method HttpServerProtocol.WriteReturns
5>Could not load file or assembly 'System.Web, Version=4.0.0.0, Culture=neutral,
PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot
find the file specified. while compiling method HttpServerProtocol.WriteExceptio
n
5>Could not load file or assembly 'System.Web, Version=4.0.0.0, Culture=neutral,
PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot
find the file specified. while compiling method HttpPostLocalhostServerProtocolF
actory.CreateIfRequestCompatible
5>Could not load file or assembly 'System.Web, Version=4.0.0.0, Culture=neutral,
PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot
find the file specified. while compiling method HttpPostServerProtocolFactory.Cr
eateIfRequestCompatible
5>Could not load file or assembly 'System.Web, Version=4.0.0.0, Culture=neutral,
PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot
find the file specified. while compiling method Soap11ServerProtocolHelper.Route
Request
5>Could not load file or assembly 'System.Web, Version=4.0.0.0, Culture=neutral,
PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot
find the file specified. while compiling method Soap12ServerProtocolHelper.Route
Request
5>Could not load fil... Read more

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RELEVANCY SCORE 87.2

hi there i have just had the message in the bottom right hand corner of my laptop windows 7 build 7601 this copy of windows is not genuine i looked on the web and it say find and uninstall kb 971033 which i did and done a restart still have the same message let me explain in a bit more detail 2 months ago i had to take my pc for repair to currys pc world as i have a windows o/s crash and was advised to do a factory reset as we all know that wiped my windows 7 hp and they put windows 7 professional on for me i have found a few solutions on the web but as you are the experts i wanted your advice first many thx
 

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RELEVANCY SCORE 87.2

i bounght a new laptop 4 months ago(june, 14th 2012) with Windows 7 Ultimate 32bit operating system inside. windows is activated. and yesterday I accidentally installed a malware. and suddenly my windows to be not genuine. I have uninstalled the malware. and I have scanned my computer with IObit malware fighter pro, and no problems. but I am still not genuine windows. then I tried command prompt, select runas administrator and type "CHKDSK C :/ R" and a message to restart my machine. and chkdsk lasted for almost one hour. then windows boot normally, but the problem is not Resolved. I then tried the command promt then type "SFC/ SCANNOW" after the scan is finished a message saying there is no problem. is there anyone who can solve my problem?
And this MGA Diag Report

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {C52E7877-7BFC-4B1F-AC00-D25CC65E0A0D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagno... Read more

A:This Copy of Windows is not genuine. Help how to fix

Both the Windows and Office installs are counterfeit.
You have the infamous Lenovo Stolen Key installed on an ASUS machine, with an apparent HP SLIC table - ain't never gonna happen!
Your installation of Office is based on a stolen and blocked Volume License Key.

(and you got the same response in the MS WGA forums as well!).

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RELEVANCY SCORE 87.2

I constantly get this PopUp:
" This copy of Windows is not genuine, You may be a victim of software counterfeting, Ask for Genuine Microsoft Software. "
When I click on the popup, It opens another popup. Name:Windows genuine advantage Publisher: Microsoft Corporation, Install or Don't Install.
When I click Don't Install It takes me to a brouser page telling me to install ACTIVE X CONTROL.

I've had this computer from Dell for three years with the same Windows XP.

Is this a real message or Malware ?
 

A:This Copy Of Windows Is Not Genuine

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RELEVANCY SCORE 87.2

I'm running Windows 7 and in the upper right hand corner.. I have the message. This copy of windows is not genuine. Build 7600. I have right to activate it but get the error message 0x8007232B. I know for a fact this copy is genuine. What can it be?
 

A:This copy of windows is not genuine

Please run the MGA Diagnostic Tool and post back the report it creates:

Download MGADiag to your desktop.
Double-click on MGADiag.exe to launch the program
Click "Continue"
Ensure that the "Windows" tab is selected (it should be by default).
Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
Paste the MGA Diagnostic Report back here in your next reply.


Please download WVCheck from Artellos.com.

Double click WVCheck.exe.
As indicated by the prompt, This program can take a while depending on your hard drive space.
Once the program is done, copy the contents of the notepad file as a reply.

 

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RELEVANCY SCORE 87.2

Hi,
 
About 2 weeks ago I had an issue turning on my computer. I would get a blinking LED light after attempting to turn it on. I took it to a computer repair shop, guys said it was a motherboard issue, and said they could fix the issue. After fixing it, it worked fine for a few hours, but now my desktop background is black, and I get a message saying 
 
"windows 7, build 7601, this copy of windows is not genuine"
 
Anyone have an idea what may have happened? I'm assuming it's not a computer virus? Not the most computer savvy guy here.
 
Thanks!
 
-nnn123

A:"This copy of windows 7 is not genuine"

Go to other ways to Authenticate and call the toll free. Microsoft will hook you up with the code.

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RELEVANCY SCORE 87.2

Getting the Windows 7 not a genuine copy.message and a black screen, about 2 monthe ago after trying Windows 10 tried to go back to Windows 7, P C then refused to work, tried a fresh install with the windows 7 disk that came with the PC (Brand new disk unopened), but that would not work, kept stating....startup repair cannot repair this computer automatically, then tried the Windows 7 disk from daughters laptop and that did the trick, any help how to get rid of this messge.

A:Windows 7 not a genuine copy.

Even if your daughter's laptop...is exactly the same as yours...using that as installation media should provoke that error message.
 
License mismatch...for OEM system.  The license on the install disk does not match the license for your system.
 
System manufacturer and model...for each system you have mentioned, please?
 
Louis

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RELEVANCY SCORE 87.2

hi i am getting the same message when i try to re activate it. think u can help? Diagnostic Report (1.9.0027.0):
-----------------------------------------

Code:
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M7TKP-TXWG4-K6JDK
Windows Product Key Hash: 8w8VtDsa3baJ+gPlr9vnb+Z8Lzs=
Windows Product ID: 00359-OEM-9824273-30759
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {177B6E83-46BB-4698-8DB1-020954BC3545}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-800401... Read more

A:This copy of Windows is not genuine

Interesting result that -
Notification Reason: 0xC004FE00.
is an error we don't often see, and is almost always (and should be) accompanied by a timestamp in the TTS error line.

I think in this case it's a bit of mis-diagnosis on the part of the tool - try this....


Please first try recreating Licensing Store.

Recreate the Licensing StoreGo to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe
After a couple of seconds Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report

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RELEVANCY SCORE 87.2

I have Windows 7 build 7600, I keep getting a message on the bottom right side : this copy of windows is not genuine, and don't know why

A:this copy of windows is not genuine

Hi,

please run Microsoft Genuine Diagnostics Tool (MGADiag) [1]. Inside the tool click "Copy" and paste the output here.

André

[1]
http://go.microsoft.com/fwlink/?linkid=52012"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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RELEVANCY SCORE 87.2

  Out of the blue, with no warning whatsoever I noticed that in the corner of my screen it said something like build 7601 this copy of windows 7 is not genuine. Mine is and I am 100% sure of this because there is an authenticity sticker with activation code on the bottom of my laptop and my computer itself says that the copy is genuine in the 'properties' section of my computer. 
 
  Do I have a virus? My kaspersky has noted:
 
1)kernel mode memory patch which it says is an inactive PDM keylogger. It notifies me of this every couple of days, though when I looked in its reports for all time it only listed this one 'sighting' of this PDM thing. 
 
 
Aaaand....nothing else.
 
Thanks for reading.

A:Copy of Windows is Not Genuine

Hello, you may be getting a False Positive from Kaspersky.. But to be certain you should open a question there C(Here http://support.kaspersky.com/ )This way they can look at your system with their data.Let us know the outcome.

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RELEVANCY SCORE 87.2

I just bought an Acer Aspire 4730z from a shop owned by a friend of my mom... and I asked him to install Windows 7 on it for me before buying it, mainly because I hate Vista, which is what was originally on it. Now, for some reason it keeps saying that my copy is not genuine. Normally, I wouldn't care much about this, but every few minutes or so I get a little pop-up on the taskbar notifying me of this, and it keeps removing my wallpaper and replacing it with a solid black background. This is very annoying.

So, is there a way to keep this from happening? I'm a little afraid to download a verifier, because I'm afraid it will lock me out of windows or something if this is indeed a pirated copy of windows 7. Is there any risk of that? What should I do?

A:My copy of Windows 7 is not genuine?

did you get an original win7 retail disk and a microsoft coa (Certificate of Authenticity)? If not, then most likely you did not get a legal copy.

You have no choice but to contact microsoft if you feel you have a legal copy. nothing this forum can do for you.

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RELEVANCY SCORE 87.2

Hi

I have had my laptop for over 2 years now, and today it has popped up with a window telling me my windows copy is not genuine?? I have no desktop or anything, it's basically allowed me to log on to the internet so I can buy a genuine copy of windows Vista, but it is a genuine copy, I bought the laptop brand new with the copy installed, and it has been fine for 2 years....Can someone tell me how to sort this problem out please?

Thanks

Lisa
 

A:Windows copy not genuine?

Call the OEM that made this laptop, and ask what is going on?
If that does not work, then call Microsoft.
 

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RELEVANCY SCORE 87.2

I'm not really that knowledgeable about computers so bear with me. Every time i start my computer a black screen appears and it says your copy of windows 7 is not genuine. I can't do anything on this screen. I tried setting my computer to boot from DVD and re install windows 7 but when i do this is just ignores my windows 7 disc and goes straight to the black screen with your copy of windows 7 is not genuine. I even tried booting from a flash drive and it still wouldn't work. I'm really not sure what to do, this is a custom built computer. Not sure if it matters but i'm using an SSD as well.

specs:
os: windows 7
cpu: i7 950
mobo: EVGA X58 FTW3 132-GT-E768-KR LGA 1366 SATA
ram: 12gb
gpu: GeForce GTX 560 Ti
 

A:copy of windows 7 is not genuine

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RELEVANCY SCORE 87.2

Hey guys i got some problems with my laptop..

Its says this copy of windows is not genuine..
I try to do with windows powershell and type SFC /SCANNOW but it say windows found corrupt file cbs.log

I dont know how to fix it please help me guys.
I cant use internet when "this copy of windows is not genuine" showing

Thanks guys

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RELEVANCY SCORE 87.2

Hi! I'd love some help/advice regarding messages I have just recently started getting saying that I may be the victim of fraud because my copy of Windows is not genuine.

I purchased the pc used from a local pc store about 2yrs ago. I knew it was a used computer and have not really had any problems with it, so it surprised me to be getting these messages just now. I don't know how this works with reselling used pc's and the OS that's on them, and I have not yet had any success with contacting the sales person who sold me the pc.

I'm wondering if anyone has any advice or information regarding this issue. I'd greatly appreciate it.​​​
 

A:Help! Non-genuine copy of Windows ?

This is the only fix and it is cheaper than purchaing it thru a store.

Microsoft did introduce a program where they would replace a pirated copy of XP if it was unknowingly acquired and you will find the details of that offer at this link. I think the best thing for the member to do is to contact Microsoft and they may be able to help the member out.

http://www.microsoft.com/presspass/press/2005/jul05/07-25WGA1PR.mspx
 

Read other 2 answers
RELEVANCY SCORE 87.2

Windows 7 Build 7600

Hi everyone, thanks for reading.

I've installed Windows 7, ran Timer Nuke and Watermark Remover, yet whenever I open the Control Panel or during other times, the watermark returns and I'm once again warned that it's not genuine.

I don't know what to do, friends! community! Could someone help me resolve this headache?

Thanks,

A:This copy of Windows is not genuine

  
Quote: Originally Posted by inQontrol


Windows 7 Build 7600

Hi everyone, thanks for reading.

I've installed Windows 7, ran Timer Nuke and Watermark Remover, yet whenever I open the Control Panel or during other times, the watermark returns and I'm once again warned that it's not genuine.

I don't know what to do, friends! community! Could someone help me resolve this headache?

Thanks,


Watermark? As far as I know, the geniune 7600 (the one on TechNet/MSDN) does NOT have a watermark (I am running 7600 btw). =|

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RELEVANCY SCORE 87.2

I got this message on the right bottom of my screen and when I go to computer properties I see this :

and that's not my OEM product key! I don't know why it change itself??

Edit OEM product ID!

A:This copy of windows is not genuine

  
Quote: Originally Posted by aldrich199


I got this message on the right bottom of my screen and when I go to computer properties I see this :

and that's not my OEM product key! I don't know why it change itself??


That's not your OEM Product Key, that's your Product ID. If you happen to have a genuine product key, Click Change product key and enter it, that will solve the problem.

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RELEVANCY SCORE 87.2

I have had my system for several years. Today my windows is giving me the message "This copy of Windows in not genuine".
I don?t know if it is a side effect of having been infected by hijacker Groovorio a few weeks ago. I removed it with several freeware scanners.
I used a Key Finder to get my product key. But it will not take it, its says "The product key appears to be a default key".
I have rebooted and still get the same problem.
Can anyone help with this?
How can I find my real product key?
Thanks for any help.

A:This copy of Windows in not genuine

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

Read other 3 answers
RELEVANCY SCORE 87.2

Recently I have received a warning "This copy of windows is not genuine" on my desktop. Why did I get this and what does it mean?

A:Copy of Windows Not Genuine

Hi liberts This message appears when the activation of your Windows product fails and therefore it warns you that you are using a non-activated version of Windows, which means it's not "genuine". Do you still have your Windows Vista product key? Did it come with your computer/laptop or did you buy it separately?

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RELEVANCY SCORE 87.2

I bought A Windows Vista Home Premium 32 bit Hewlett Packard laptop in April 2009 1 yr warranty. A few days ago the laptop was sitting idle and a black screen came up saying this copy of windows is not genuine. When I first got it I had it registered and the whole bit. I live in a small town and the local computer repairing co had no idea what to do.
I cant get windows to come up and cant even get my safe mode to come up. Thank goodness I had my trusty xp as backup. Please can anyone tell me what to do or what site can help remember im a beginner
 

A:This copy of windows is not genuine?????

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RELEVANCY SCORE 87.2

I noticed that my computer was restarting on and off and it was trying install Windows 10. I don't know if it is a virus, but I restarted my computer in the middle of it.

Now when I turn on my computer there a pop and a black background that has in the bottom right corner that reads (screen shot attached):

Windows 7
Build 7601
This copy of Windows is not genuine

Please advise. Computer is really slow now...
 

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RELEVANCY SCORE 87.2

Vista has been installed for a while, now it is suddenly saying it is not a genuine copy (was happy the six months or so I had it). Now it is suddenly saying it's not genuine and I have to reinstall, I have internet access over a phone line but since I have a mobile I don't pay for a landline on top of that.

Is it normal for people to have to pay extra on top of the originally buying price to reactivate a Vista or is there some way to reactivate without having to pay more money for something already paid for?

A:This copy of Windows is not genuine

This message is to remind people to activate their copy of Windows. You can get more information by visiting: http://www.microsoft.com/genuine/.

If you have already purchased your copy, then you have no worries. You?ll simply need to verify a few things.

Cheers,

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RELEVANCY SCORE 87.2

I have a Family Pack for Windows 7 Home Premium that was purchased from Office Depot about 6 months ago and only installed on one computer. About a week ago when I logged in I got a blue screen with "Windows 7; Build 7600; This copy of Windows is not genuine" in the lower right hand corner and Windows 7 will not start. I called Tech Support and they told my that the warranty had expired and it will cost me $59 for them to give me a fix. Why should I have to pay for a fix for something that is obviously a bug in Windows 7? Is there something I can do to correct this short of reinstalling Windows 7?

A:This copy of Windows is not genuine

Thats a stupid situation, I don't understand how can they say that.
Do you remember if you enabled auto updates or not? Do you have Service Pack 1 installed?

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RELEVANCY SCORE 87.2

When i start up my computer it asked for windows product key. My playstation wont read my computer as a media server..

DDS (Ver_10-10-21.02) - NTFSx86
Run by Dan at 2:16:38.84 on Sat 10/23/2010
Internet Explorer: 8.0.6001.18943
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.893.193 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
SP: McAfee VirusScan *enabled* (Updated) {C78B3C70-4777-4742-BB91-9D615CC575E6}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGro... Read more

A:this copy of windows is not genuine.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:

msconfig
safebootminimal
activex
drivers32
netsvcs
%SYSTEMDRIVE%\*.exe
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RELEVANCY SCORE 87.2

I've had this computer, since probably March of this year. I had it custom built for me. I have had no trouble with it, nor have I had any reason to believe that anything was wrong with it. However, this morning when I started up the computer, it did not boot as it should. Instead a screen appeared reading that "this copy of Windows 7 is not genuine", and I believed it asked if you wanted to make it genuine. I clicked yes and it booted up. I think someone in my household mentioned something about this one time before (about this computer) but I cannot be certain, since I was not here when it happened.

I would like to know if I should be worried at all about this. Does Windows 7 have random times when it verifies its copy? I hope that this DxDiag is the correct information that you need. Maybe you could assist me. Thank you in advanced.

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System Information
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Time of this report: 7/7/2010, 23:33:01
Machine name: MAGGIE-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 10/16/09 16:59:13 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 1271MB used, 6917MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
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A:This Copy of Windows 7 is not Genuine?

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RELEVANCY SCORE 87.2

ThiS messagege is currentlyly in the corner if the desktop. My copyy off windowss is genuine and II have had the computer for several years nowow.
It also hass a message saying "thethe Vista Home Premiumm keykey you typedd iss invalid for activationion"

Sorryy aboutt the extra letters, my interentent iss down and my phonene keeps adding thethe letterss.

A:This copy of Windows is not genuine

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

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