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X1 Carbon 4 Frozen during boot

Q: X1 Carbon 4 Frozen during boot

Hi: I got a bootup problem on my X1 Carbon 4, with Windows 10. After I press the power button, the Lenovo Logo show up, then the light of F1, F4 and CapsLock turn on, and then frozen with black screen. The only solution is press the power button 4 seconds to force shut down, and then power on agian.The notebook always can boot up at the 2nd time, and never happen during restart. This problem happen only if I shutdown at night, and during the first time boot up at next morning. I already try to turn off the secure boot, but it doesn't help. Does anyone has the similar issue? Thanks.

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Preferred Solution: X1 Carbon 4 Frozen during boot

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I built this computer about a year ago, everything has been fine up until about 3 days ago. All of a sudden now i cant get past the windows boot screen, i make a selection (safe mode, last known good config, or normal) and it immediately freezes on that screen. I have tried to let the time run down but it freezes on 0.

Before it got to this point my computer would freeze from time to time usually when i was asleep or at work and the screen saver was up. I would move the mouse but the screen saver was frozen so i would just reboot. I did disk cleanups, defrag, Removed any scheduled backup tasks, ran spyware/anti virus detection software and removed any settings to turn off hard drive or monitor after any period of time.

I currently have the computer in pieces...i have booted the hard drive in another computer with no problem. At that point i ran a hard drive test where i passed with no issue. I have tried booting the computer with different sticks of RAM in about every combo imaginable (no luck). I have tried running a repair on the OS with the windows disk but never made it far enough to get anything done. I think it might be the motherboard but i am not positive. i am looking for some advice before i go and buy a new board. I have been debating on flashing the bios but have actually never done that before so i wasnt sure. Please Help...

A:O/S Wont Boot Past XP Boot Menu (Frozen)

You might want to try (no for certain) to remove the battery from the motherboard to reset it and then attempt a reboot.

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I know for a fact that this has been covered many times, but from all of the research I've been doing and all of the reading in forums I've not found any solution to my problem.

I had a pc that I built back in 2001 that I still use, but recently got a newer pc that somebody was gonna scrap, the new pc has a slightly faster cpu (2.8ghz) than my old one (1.3ghz).

I installed 2 sticks of ram in the new pc and it worked fine, but I didn't want to use the preexisting ver. of xp on there already (home), so I formated the C partition (all my files were on D) and installed my authentic xp pro. when it finished loading the initial files and got to the FIRST boot (where it shows the windows logo and a loading bar for the first time) it keeps freezing.

I know it's not the disc because I JUST used it in the old pc and it worked fine, I know it's not the ram because i tested that out too (before reinstalling xp)... so now I'm stumped, what can I do to get this new pc loaded?

A:First Boot & FROZEN :(

Did you do a full format or a quick one? All a Quick format does is lay
down a blank FAT and directory table.... If you did do a quick format now it's time do do a full...a Full format truly scrubs the disk from
scratch, rebuilds all of the file structures, and checks to make
sure that everything is copasetic.

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I have seen plenty of posts on this matter however they have all been fixed by methods I have already tried. I have had no problems with my computer til this happened. I shut down my computer like I always do came back and turned it on about an hour later, seen the eMachines logo flash up and then it went to the PCI Device listing and said Boot from cd. I left it sitting there up to an hour and it did nothing. I changed the boot order to Primary -Hard Drive Secondry -CD Rom. Now instead it goes to the same screen and does not say Boot from cd. So then I had the bright idea to insert my Restore disc and I did a restore with a backup, for it to still do the same thing. Next time I did a full restore and it still does the same thing! It will not let me boot into safe mode as it does not give me the option. I have attached a picture of what is wrong it would not let me insert into my picture!

A:Frozen at Boot From Cd


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I was online today when my computer suddenly shut down. I tried to reboot it but when I did an Intel screen comes on with the letters 'EB' in the lower right screen and the computer seemingly is stuck on this screen. Nothing else happens. I have no options to do anything. CTL, ALT, DEL doesnt work. F8 doesnt work. Nothing.

Of note, I am using Windows 7. If anyone can offer me any suggestions, I would greatly appreciate it. Thank you very much!

A:Frozen Boot Up

Hello volbuck1

Here are a couple of things to try

1) Turn the off (Shutdown instead of Restart)
2) Remove any USB devices from any USB ports on the computer

Then power on the computer and see if that changes the boot process.

Try these two things first and also let me know if you have your Windows 7 DVD or a Windows 7 Repair Disc.

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Hey, My names Mr_LeE,

ive just purchased a new pc, and it seems to be having a weird booting screen problem..

it gets to the screen b4 the hdd scanning, although i dont think its the hdd's that are the problems.

first it saids

bla bla 256mb gfx card g force,

then continues to the intel main processor intel core CPU stats 2.40GHz(266x9)

it then testes the ram saids ok,

then the options at the bottom of the screen appear..

<DEL> BIOS setup / Q Flash <F9> Express Recovery <F12> Boot Menu

then it just freezes there :S..

i cant press anything on the keyboard or anything.. i just thought mabe i could just go in the bios and it would be fixed but it seems to be frozen or something.. zzzz

if anyone could help, id be greatly appreiated !

thanks for reading


A:Frozen On Boot Screen? help

[-Steve-] said:

Have you tried to rest the BIOS (CMOS), this is a good place to start. To do this first remove the main power cable from the power supply. There is a jumper on the motherboard that will clear the CMOS, the manual will explain how to use this jumper. Alternatively if you cannot work this out leave the main power cable unplugged and remove the battery from the motherboard. The battery should be removed for at least 10 seconds.Click to expand...

im trying it now mate

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I have a custom built computer with an Intel core 2 quad, Asus P5Q MB, 4GB mem, Seagate 500 GB drive, using Win XP Pro, SP3. It's been working fine, but suddenly this morning the dreaded window opened that starts "We apologize for the inconvenience......etc." Then lists several possible ways to start Windows, including "Start Windows Normally". However, the screen is frozen - non of the arrow keys do anything, everything is frozen - nothing happens,

Any ideas?

A:Can't boot into Win XP-computer frozen

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Have just acquired a GigabyteM61SMES21 Desktop loaded with win/7/pro and after making a dvd install disc,i decided to try it out,so pressed f12 and brought up the boot menu,only to find that I could not shift up or down to select drive and even escape was frozen. Would greatly appreciate help with solving this problem!! apart from this issue everthing seems to be working properly..many thanks to all  who reply.

A:frozen boot menu

Hi, oldbod. How and where is the dvd installer created from? Can you press keys such as caps lock and check if they lit on keyboard? Other things that could also cause frozen issue related to your problem is a keyboard on USB or PS2 depending on your current interface use, a power supply, faulty RAM module, etc.. Do you happen to know if the problem is existent during or before acquiring the desktop?

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Dell 5150, Pentium D, Windows xp
A friend has abandoned this computer and I'm wondering if I should just wipe the hard drive and start over.
The computer boots through the windows start up screen, but then freezes with an error code dialog box titled:
services.exe -Bad Image
The message says:

The application or dll c:\windows\system32\mmmzoyuh.dll is not a valid windows image. Please check this against your installation diskette.

The cursor arrow is visible, but is frozen.
Same thing happens in Safe Mode, Safe Mode w/ Networking and Safe Mode w/ Command Prompt.

Any suggestions?

A:computer frozen after boot

You should re format the disk.OK I figured that out and I'm doing that now.Good. Hope it goes well.Thanks.

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I have a problem. I have a USB keyboard that came with my Dell Dimension that is about 3 years old. When I start my computer and am trying to press f8 to change the boot order, it doesn't do anything even though the lights on my keyboard are lit up. This also happens when I shut down my computer without clicking shut down, and it comes up saying "Do you want to start windows normally" in which case I have to sit there for 20 seconds since I can't use my keyboard to select it. I have already tried trying a different keyboard but the same thing happens.

I hope I am clear. Any help would be greatly appreciated.

A:Keyboard Frozen during boot up

You could try using another USB Port. is the usb connected to the pc or is it on an external powered USB Hub.? the reason I ask is Hubs can cause problems if too many devices are attached and no extra power is used to power the extra ports. If the ketboard lights up its getting power but the settings in bios could be messed up too. then you need to tell bios to use US Keyboard.

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Hello everyone,

After enjoying my Toshiba Satellite a665 laptop for five years suddenly there is a major problem with booting. It is terminally slow and when eventually the desktop appears I wait for icons to slowly come up. As soon as I click on an icon it fails to respond.

In Safe Mode it is a bit better but also there are problems at times with logging off which also stalls.
I've run a Malwarebytes scan in Safe Mode which shows nothing. These symptoms started a day after some automatic updates were installed. I did note that the install was incomplete and the computer rebooted.

At present I am hoping it is a case of corrupted data in boot or registry but do not know how to diagnose.
The HDD seems to work but there may be some data recovery issues causing the computer to lag. It is unusable at present and some of the settings on my programs have been skewed up.

Anyone give me some advice and/or tools to check the system safely before I take it to the repair shop?
It does seem to be completely and utterly bricked up for some reason beyond the usual slow processor issues.

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running windows xp....on dell desktop.......
boots up to desktop screen but curser stationary and keyboard not funtioning
Keybourd is wireless and all appears connected as lights on.
Mouse is usb and this working well when used on another machine.
I am not knowledgable enough to fathom out the problem so if there is some kind patient techie person to assist me I would be very grateful.

A:Solved: curser frozen after boot up

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hey today i decided to go onto my computer and for some reason i cant get past the boot up screen. i Use an asus A8N-SLI ive tried pressing delete to enter setup and it still hasent done anything and i cant reformat it because i need to get past the boot up to do it. Please help

A:Frozen on Asus boot up screen

Try clearing the system's CMOS. To do this, you can either use the jumper, or remove the CMOS battery. When doing this, make sure there is no power going to the system.

If this doesn't work, the next step would be to start testing your hardware. The easiest place to start here would be testing your RAM sticks. If you have multiple sticks of RAM, take all but one module out of the machine. Test each of them one at a time.

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Thanks in advance,

I have a refurb Dell XPS 630i that is frozen in the boot up process. After I had a program lock up (Media Monkey, specifically) I restarted the computer and got to the Dell screen where the option appears to press F2, etc. to enter BIOS or setup and the computer locked up.

Running Vista with 6gb ram. No new hardware/software installs that I am aware of.

Turning the computer off and on again results in the computer starting up at that exact same place. Not before - not after. Tried to boot up from cd. Will not boot from cd; starts and freezes in the exact same place. Removed the hard drive as I needed access to the data and was able to use an adapter and retrieve all of my documents and files. Got a new motherboard and installed it and replaced the hard drive. Same thing - starts in the exact same place and is frozen. Removed all the sticks of ram and got the beeps that indicate no ram. Installed one stick and had the same results - frozen in time. Installed a different stick - same thing.

Any ideas/guidance would be appreciated.

A:Dell XPS 630i frozen on boot up

Since you replaced the Mobo, it would likely be that some piece of hardware connected to it is the culprit.

Have you tried booting without the hard drive, or the optical drive connected?


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I am running Win XP Pro on an Abit KA7-100 board with an Athlon 700 CPU. WD-80GB HDD.

A few weeks ago I upped the memory with a 512 stick of Crucial memory to 1 GB of SDRAM. Everything was fine.

A couple of days ago the onboard RAM was reported as being only 512 MB. I reseated the memory modules without any effect.

Overnight, problems appeared. The principal one being that the mouse pointer is frozen in the centre of the screen.

The mouse is a Logitech MX700 cordless optical mouse.

I reinstalled the Logitech software without effect and attempted to reconnect the mouse with the base station. Result : No apparent effect.

The pointer is still frozen, after several reboots.

I propose to take out the memory and reseat it.

Is the order in which the memory banks are populated significant ?

Any ideas or suggestions will be gratefully received !


A:Mouse Pointer Frozen after Boot

Since your only reading 512 instead of 1 gig it maybe that the first stick isn't reading so as well as taking out a stick , make sure the stick is always in the first slot.

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eMachine 6216 being reimaged, rebooted to frozen eMachine splash screen, won't POST,
No F keys respond. CMOS battery pulled, replaced: same thing.

Update: Pulled HD power, can enter BIOS setup, even boot a disk. This supposedly means HD is bad, however HD will start up when slaved to another PC.

Swapped cables with known-good OD which had just booted disk, HD still blocks POST, freezing at Emachine screen.

Solution: Next I swapped in a known-good HD and it started up so I knew prob had to be limited to the HD. But since it started up in the other machine it didn't seem to be a bad HD. Could it be that HD (boot) code might be blocking this BIOS from even POSTing? I wanted to test this so slave the HD again to the other machine and Cleaned it with Diskpart.

Sure enough when returned to the eMachine it allowed BIOS to post, so I booted installer and reinstalled 7. Since it was during reimaging that this boot code apparently futzed the BIOS the image is getting deleted. And I thought I'd gotten a copied image to reimage over the network - wrong!

A:Frozen BIOS Boot screen

Fascinating stuff Greg.

So the question that pops into my head is: what is the bios reading from the hard drive that could be affected by a disk image?
I was unaware that the BIOS could/would read any data from the drive. I was under the impression it only read the info from the firmware.

To the laboratory Igor!

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Update bombed at 98%. Msg displayed ..."Failure configuring Windows Update
Reverting Changes
Do not turn off your computer"
It has been going round and round for days.
I tried turning off the laptop but it just 'boots' back to the same message.
What can I do...?????
Cheers - Arlo

A:Frozen laptop on 'boot after updates'

Hi Arlo,
Welcome to the forums, you could try refresh, reset or a Repair Install.
Reset Windows 8
Refresh Windows 8
Repair Install Windows 8

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I started my computer the other day and it was frozen on the XP home screen loading page. I tried numerous times over and over it gives the option of Last Known Good Configuration, Safe Mode, Normal Mode, etc. Ive tried them all and they all freeze before reaching the login. I tired system recovery option still it freezes. I even did one of the last stages of trying (next to buying a new computer) I bought a new HD and XP home i installed it and the last page were it says "Now Starting Windows XP" it freezes on that screen.
Ive read through other similar forums just barely and think i might try removing the battery or the jumpers but im just hoping there isnt a shorted circuit on the motherboard preventing the final stages of booting

Please help thanks!


A:Boot Fail - Frozen Xp Screen

I don't see where removal of the battery or the changing of jumpers will help here.By replacing the HD you have eliminated that piece of hardware, but have you tested the RAM yet?If there are two pieces of RAM you could always remove one and see if this issue persists. If it does, swap the pieces and try again. This would identify which piece of RAM is defective, if any.If you care to test the memory:Microsoft Memory DiagnosticMemtest86EDIT: If the RAM tests ok, then you need to disconnect all drives from the motherboard. Try to boot. You should get a messages similar to: Can't find the HDD. Then connect the HD and try again. If it boots, reconnect another piece of hardware etc until you can isolate the offending piece.

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ok i just recently posted on here and had goten my problem solved... it was something wrong with my video card so i got a new one and it had seemed the problem was fixed... well if its not one thing its another.. which is really frustrating...

Last night i put my computer on standby and it stayed that way for a little bit and i accidently hit the mouse and took it out of standby and it froze at the user accounts page... oye vay here we go agian...

so of course i restarted and rebooted the computer as anyone would do and it brought me to the screen were i get to choose wether or not to start in safe mode or start windows normally so i start windows normally and it it gets to the desktop and the screen goes blank... i restart and no video so i took the video card out-- may i remind you its brand new right out of the box-- and use the onboard video on the motherboard and its still doing this...

i think it could maybe be one bad capacitor on the motherboard or possibly a software issue with one of the drivers used for the installation of the card i just put in... some please help.. AGIAN...!!

A:frozen out of standby now wont boot 100%

Using the Onboard video card can you get into safemode by tapping F8 immediately on startup and choosing Safemode

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Hi guys. My
Computer has recently started to give me some seriouse problems. It started when I went to open up safari browser and and then my computer went to a blue screen with no text or anything. I then tryed to reboot the computer in safe mode and it then froze up on a black screen after entering my password. I then tryed to restart my Computer regularly and run sfc /scannow and it told me It found corrupt files, but was unable to fix the problem, then froze to the same Blue screen as before. Now it's just a repeating process and my computer keeps freezing on a random colored screen after I try to boot in safe mode or anything else. What could be the problem here?

I'm on a Sony vaio laptop and can't give any other details because I can't keep the computer running long enough to check, but I'm running windows vista home premium 32bit.

A:Computer frozen screen after boot

Reasons for frozen screen
Here are my solutions to freezing, and an excellent article, which I hope is of some help
Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?
Try with clean boot..

See if you have the dump reports
Blue Screen of Death (BSOD) Posting Instructions

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I've been browsing the forums and have found similar situations to mine, however, with variations and I'm not brave enough to try them without some expert input. So if you would please help me out here, It would be greatly appreciated.

4 yr old dell with 40gb- very full and 512 ram, running slowly, IE freezing regularly.

reading forums and found another one that had slow shut down and recommended running the chkdsk, so I did. Computer ran about 4 times faster, Great! I should have left well enough alone. Then I discovered my bookmarks in firefox were gone, (My brains and stickys) so I thought i'd do a system restore and get my bookmarks back and save them. Reran chkdsk in case I had restored problems, no bookmarks, so I tried about a month back, ran chkdsk to remove restored problems, no bookmarks, didn't work, computer told me the system restore wouldn't work and I couldn't go back to a restore point.

So, ok, I'll survive without my bookmarks, opened several windows, listed an auction ad, had to leave, shut down most windows, one froze, Son restarted computer and this blue screen shows up. it says

Problem has been detected. Windows has been shut down to prevent damage to your computer. If this is the first time you have seen this stop error screen, restart your computer. This screen appears again follow these steps.

Disable or uninstall any AV, disk defrag or backup utilities. Check HD configurations and check for upgraded drivers. R... Read more

A:Solved: Frozen BSOD can't boot safemode

Run chkdsk /r from the recovery console. http://www.windowsnetworking.com/articles_tutorials/wxprcons.html

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My parents have an old Compaq running Windows XP that has a power issue, but I just wanted to make sure the internal Samsung HD was okay, so I pulled it from the Compaq and installed it into an empty bay in my Dell running Windows 7. Everything seemed fine, as I was able to boot the Dell as usual running Windows 7 and the Samsung disk showed up as Drive F.

No calamities, all of their files are there, but I'd rather them boot the Dell computer using their original drive so that they don't have to sift through my drive to get to their applications.

But when I tried to boot the machine using the Samsung drive, I was sent to a Windows Activation screen:


Windows Product Activation

This copy of Windows must be activated with Microsoft before you can log on. Do you want to activate Windows now?

Yes No

Thing is, the keyboard and mouse are frozen on that screen and I can't even click "Yes."

Also, this drive was running earlier in the week and they've been running this version of Windows on this drive for years, it's not a new product activation, so I'm not sure why I would even need to activate.

I am not sure, but it is likely an OEM version of XP on this drive, the Compaq had the OEM sticker labeled Windows XP Media Center Edition 2005.

Not sure if it's bootable from another system, but Id like to try so that my parents don't have to go through Windows 7 to access their older programs th... Read more

A:Moved HD & Frozen Activation Screen on Boot

When you install a Hard Drive to a computer and install an OS it takes a snapshot of the hardware and installs drivers for that motherboard and chipset. If you remove that hard drive from the motherboard and put it on another board, when the computer boots the hard drive looks for that hardware to boot if it doesn't find it, it will BSOD, or do what your going through. You can do a Repair Install on this drive to let it install the chipset drivers for this particular motherboard and you shouldn't loose any data. But you may need to reactivate it since this isn't a Compaq motherboard.

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Hello! Hopefully i've come to the right place to get some help with this annoying problem that my computer, or perhaps windows xp pro, has developed.

I've had this now for several months but it's not until recently that it has become a serious problem. When I boot my computer everything runs fine until it gets to the windows user login page and then I realize that neither the keyboard nor the mouse cursor work. As far as I know, this is not a problem with my keyboard or mouse since after i shutdown manually and startup again everything works fine. I can log on, enter safe mode... whatever.. eveything works normally. Then when I shut down (or restart) and boot again the same problem re-occurs. However, the computer is not frozen when this happens... It just seems to be the keyboard and mouse that dont work.

Right now i have a terrible spyware/malware/virus/trojan infection on my computer and i have been trying to get it back into decent condition but one of the detection programs that i use requires me to restart and have the program run during startup (therefore not allowing the virus to load). The program has found a trojan (maybe several) but I cannot delete it because... well, see above. The option to do this is selected when everything works, the process is done when everything doesnt work, and when i need to press a key 1-9 do choose what to do with this trojan i cant do anything.

Okay so hopefully there is some simple explination for this and if anyon... Read more

A:Solved: Frozen cursor and keyboard, every other boot

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My computer doesnt load up, doesnt progress any further than the Gigabyte utilities splash screen. I cannot open the CD drive, and pressing the keys on my keyboard does nothing. However, if I press the caps lock before turning my computer on, THEN the green light on the caps lock appears. Pressing the hotkeys, such as TAB for access to the BIOS, or F12 for utility program does nothing.

To give some background, I had been playing a game and had a tv show from the internet running in the background.

My system was running slow, and then seemed to have totally frozen. I waited 5 mins for it to resolve itself. It didn't. I tried task manager, and Ctl+Alt+Del to no avail.

I then, in desperation turned the power off at the mains.

PPS: I have left the computer for approx 4 hours to see if it was just running slowly. Sadly, no such luck.

Since then, I cannot even access Windows or anything.

Please help!

PS: This is a desktop computer I am referring to.

A:Computer is frozen when loading Windows, frozen at the Gigabyte Utilities screen


doesnt progress any further than the Gigabyte utilities splash screen. I cannot open the CD drive

This signifies a hardware problem. When you power up the computer can you press the eject button for the CD drive? Does the tray open? Does the light on the CD drive light or blink? on the Gigabyte screen can you enter Setup (Bios) usually by pressing the Del key?
If not, then shut down the computer and unplug all drives (CD/DVD, HDD's, Floppy etc) and start the computer. Can you get into the Bios? If not, then you may have a failing Power Supply Unit. Try testing with another.

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I just opened a brand new X1 Carbon. Started loading software. I only download from Ninite to be safe. Installed the needed software. Signed in to MS Office 365. It was running for about an hour then blue screened. Now it won't boot back up. Just sits at the "press enter to interrupt the boot" screen.I have pushed the reset button and tried to hit enter as it boots up but don't know any other tips. This is brand new. Any ideas? Very disappointed if this is going to be my experience.

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Computer will power on & off after 1s when pressing power button.Cleared the cache by pressing the reset button on backside with paperclip but still does not turn on.Power button blinks 3 times when plugging in AC adaptor.Any suggestions for a quick fix?

A:Carbon X1 3rd gen won't boot

Do you have warranty remaining?

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I have a X1 Carbon Model 20FB...... I purchased a USB RJ45 Dongle to PXE boot for imaging and it is failing to boot. It never lights up like it is going to work, model of USB device U2L 100P-Y1 (labeled lenovo).... Does anyone have an answer as to how to solve this issue. I have tried multiple drivers and can't seem to find the correct driver. Thanks  

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Hello I am waiting for Lenovo's return box, but wanted to share my issue and see if anyone knows what happened. Lenovo tech support thinks its a corrupted board. First day I got it and went through normal win10 setup with no issues. It restarted a few times and updated. I then browsed the web a bit then shut down the machine. 30 minutes later I pressed start and it would not boot passed the Lenovo logo screen. If i press F1 for BIOS, it takes 20 minutes to get into BIOS. OR if i let it sit at the Lenovo logo screen for 20 minutes, it will then bring up the Boot Menu/App Menu screen, but nothing is listed under the Boot Menu. It does not matter if on battery or AC power. I tried F9 to reset BIOS and then F10 to save with no luck. It will also not load into recovery mode. The reset button via a paper clip on reverse side does not help. I noticed the BIOS is 1.15 and Lenovo has an urgent update for 1.25. Did windows updates conflict with the older BIOS? Im thinking the BIOS should have been updated before any windows updates.  Any ideas? 

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Got my new X1 Carbon and  I am really happy with it. I want to deploy the company image to my X1C Via SCCM.   Currently we deploy VIA PXE Boot, but  with the X1C not having a NIC we are going to have an issue. I can deploy an image Via USB, but I will not have network connectivity unit the builds it complete and I start using a usb docking station.  Very messy for the guys how will be doing the builds.   Is there a USB NIC available that support PXE booting?  or does anyone have any less messy ideas on implementation. We are looking at getting 200 units so  I need as little pain as possible.. 


Go to Solution.

A:X1 Carbon - PXE Boot

Yes there is a USB ethernet dongle that supports PXE booting.
The Lenovo part number is 0A36322.

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Hi all, Hoping someone may be able to help.

I have attempted a fresh install of Windows 7 on a Packard Bell Easynote TE11HC notebook, I turned off UEFI in the BIOS and booted from my Windows 7 disk, I deleted all partitions and then allowed Windows 7 to create a partition and install as I usually do when I build new systems or install onto a fresh HDD/SSD in a laptop.

Windows 7 installed all of the way to preparing desktop and then restarted, at this point the laptop goes displays the Packard Bell logo and then reboots and remains stuck in this loop. If I enter the BIOS the HDD password displays Frozen. I can clear this by removing the battery but it goes back to frozen when I try to boot to Windows 7. I have removed the HDD and installed Windows 7 onto it via my desktop PC and it works fine so I do not think the problem lies with the HDD. Does anyone have any idea how I can remedy this and get Windows 7 booting properly?


A:Windows 8 to 7 downgrade problem HDD password frozen, won't boot.

On some Acer, Gateway, P. Bell, Windows 7 x64 will not install in UEFI mode.

Windows 8 Desktops - How to Disable Secure Boot - YouTube

Enabling the boot device menu

Quote: Originally Posted by Acer

On most Acer systems, you can use the F12 key on boot to select the drive or network from which loading the operating system. In case the F12 option does not work, you may need to enable this function.


Enabling the F12 function:

1.Power on the system. As soon as the first logo screen appears, immediately press the F2 key, or the DEL key if you have a desktop, to enter the BIOS.
2.Press the right arrow key to select Main.
3.Use the arrow keys to navigate to F12 Boot Menu, and press ENTER.
4.Select Enabled, and press ENTER.
5.Press the F10 key to save changes and restart the system.

How to Enable or Disable Secure Boot

Quote: Originally Posted by Acer

This article only applies to: Windows 8 Desktops

Bootable media from previous versions of Windows may not be recognized in Windows 8. You can change the Secure Boot setting and it should recognize the bootable device.

Use the following steps to change Secure Boot:

1.Completely shut down your computer.
2.Power on the system. As soon as the first logo screen appears, immediately press Delete to enter the BIOS.
3.Use the right arrow key to select Authentication.
... Read more

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I was attempting to boot my Dell windows vista business in safe mode to fix a virus. I turned on my computer, waited for the Dell loading screen to go black with a blinking cursor (I have no "beep" to go by), and tapped F8 repeatedly, which gave me the boot menu as per normal. However, the menu appears to be frozen. The screen will not respond to my wireless keyboard in any way. I know it's not a problem with the keyboard, because I tried allowing the computer to boot normally and the keyboard worked. I have successfully used F8 to boot my computer in safe mode in the past- this is the first time it hasn't worked. Any advice on how to unfreeze the menu would be great.

A:Vista can't boot in safe mode- menu frozen

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C... Read more

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i have latitude e5520 i5 ,and it got a problem , when i turn on the pc the circular dell logo picture get frozen and i cannot enter the bios settings , i tried to remove the battery -check out the ram -removing the hard drive but with no result
please help if someone run into a similar issue

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HI all;

This is my very first ever post to this forum, so please bear with me....

My Dell Optiplex GX620 pc (Win XP SP3, 4gb RAM, 128GB SSD, integrated video and sound) after working just fine for the past 5 years suddenly decided to stop recognizing my USB keyboard and mouse. Thinking that possibly they may have gone south, I switched both components but got the same results.

To make a long story short, here's what I've attempted:
Swapped both keyboard and mouse
Reset the BIOS to factory default
Removed then replaced the CMOS battery to bring the unit to hard reset
Booted from XP CD and attempted to run the recovery console, but keyboard stopped functioning when the XP setup, blue DOS screen appeared with the three choices ("enter" for install, "r" for recovery console and "f3" for exit)
Removed and tested each memory DIMM individualy, in the Dell, to make sure it may not be a RAM problem.
As you may have noticed, above, the keyboard works fine during POST and in the BIOS, but not once any other DOS or GUI appears. At the XP logon screen, I cannot operate either the keyboard or the mouse...

Doing a search on this forum, I did find a similar issue posted by Nick77777 back in June of 2010. But, in his case the mouse functioned properly; keyboard only was frozen. The problem occured after he had run some software, which is not the case here; this pc worked fine, but then was not used for about a month, if that means anything.

In ... Read more

A:Keyboard and mouse frozen at boot; unable to logon

Good luck.
I was helping another person with a Dell in August or September with the same issue. As soon as windows loads, the keyboard and mouse no longer work. We never did get it working.

Just to rule out a window problem, I had him boot a linux live CD/DVD. The keyboard and mouse did not work in linux either.

If you know how to burn an ISO, download linux, burn it to a CD or DVD depending on the size, fire it up and see if the keyboard and mouse work.

This test
Booted from XP CD and attempted to run the recovery console, but keyboard stopped functioning when the XP setup, blue DOS screen appeared with the three choices ("enter" for install, "r" for recovery console and "f3" for exit)Click to expand...

leads me to believe that the issue will persist in linux.

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I have just done a fresh install of XP Home on a client's computer (it was SP1 version and I applied the SP2 from a disk from MS).

When I was installing from the XP Home SP1 disk, I noticed there was no mouse pointer available as well, but I thought this was a quirk since the OS disk was supplied by MDG Computers. Once the system restarted the mouse worked fine.

Now, I am still experiencing this problem. Every time I cold boot the computer, windows loads completely and everything is functioning except the mouse. I can use the keyboard to navigate around and restart the system. When it restarts, the mouse is working perfectly. I have done all the updates from MS.

This problem is driving me nuts.... I have not found any posts anywhere to do with this particular problem - it always deals with the system hanging before windows starts.

Has anybody else seen this problem or knows what it could be caused by ? I hate to have to tell my client that they have to start the system and then reboot immediately to get the mouse working.

A:XP loads but Mouse pointer frozen ONLY on Cold Boot

Allo CelticElf

Without the mouse, it'll be a bit 'messy' to get there but, while the mouse is frozen, during 1st boot, work your way to the control panel, then the 'System' - Hardware - Device Manager. You need the 'Mouse and other pointing devices' bit. Is it expanded to show what mouse is connected, and does it have either a yellow triangle or red thingy next to it???

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I have have friend whoose winxp pc wont boot. When he turns it ok, he sees the "your computer was not shutdown right...... and all the differnt starting option come up: safe mode, normally, last know config that worked ect. However when this comes up the start normally choice is highlighted, but pressing enter over it does nothing, and there is no way to move to a different option. It stays frozen over [start normally]. I'm going to try and help him out and im wondering if anyone has any ideas about how to do this. First ill probably try F8 and go into safe mode, but if it freezes at the screen like he says then that might now work. I was wondering if i can dl a image and make some kind of winxp boot cd? He might has his computer's recovery cd, but im not sure, so im wondering if there is some kind of image i can put on a cd or floppy to help boot him computer.

A:Windows XP wont boot, selection menu is frozen

Go HERE and download a boot floppy.

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I have a western digital 160 gb sata hard disk. Few days ago one of my drives gone bad and there was a error showing a msg about I can't access the drive. I had to format it. I recovered my drive but lost the data. After a few days another drive gone bad same way. Suddenly one I started my pc and the bios screen showed up but it stuck on the boot screen. Since then it's not starting. Another thing I noticed is the hard disk is getting very hot very quickly. I don't know what happened to the Harddisk. A friend of mine tried low level format but was unsuccessful. I can't past the boot screen in any way. It stuck with the black dos screen. No msg nothing. I have checked everything is ok in my pc. This is the second time I lost my hard disk. Can anybdy tell me what has happnd or what is cause? Is there anything I'm doing wrong or wrong with my room. Pls if there is any tips on how I can protect my hard disk so that I will not lost one in future tell me? I'm really fustrated with it. (Also can anyone tell me how to perform a low level format? )

A:Frozen on boot screen!! hard disk problem

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Firstly Hello everyone, and sorry if this has been asked / solved before... I couldn't find the search option for the forum (its early, my brain is still sleeping). I have issues with getting the X1 Carbon to PXE boot, I have it connected to the network via the Lenovo USB / Ethernet adaptor, and when I press F12 the LAN option is there. This is where the problems start. One you press enter to boot via NIC the screen goes black and the text ">>Start PXE over IPv4" is displayed, this lasts for about 30 / 40 seconds before exiting back to the boot menu. It never boots through to Ghost. I have double checked that I have the TFTP server, PXE server and Ghostcast Server running correctly (and has been tested using a Vaio). Has anyone else seen this issue? Fixed this issue? Thanks for reading, and any help would be greatly appreciated

I hope I think I know

Go to Solution.

A:X1 Carbon PXE Boot Issues

I'm having the same issue only with SCCM.  All other models work properly.  When I PXE boot the Carbon with the USB Ethernet adapter, it doesn't recognize the adapter.  I've added the 2 NIC drivers to the boot image.  Is there something else that needs to be done? Thanks for any assistance.

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The correct USB device is displayed as a boot option, but when I select it, the screen goes blank for a brief second and then comes right back to the 'choose boot device' menu. I also double-checked the BIOS to make sure it wasn't in the exclusion list. It is not excluded. I have used this same exact USB on other machines and have been able to boot to the live OS from it just fine. For whatever reason it won't boot on my Carbon X1.  Any ideas on how I might resolve this? thanks in advance!

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I have an X1 Carbon 20A7 that is 5 months out of warrenty and that will not start, most of the time. When I push the power button the button blinks 4 times, the fan kicks on for a split second, and the keyboard backlight and multifunction keys flash on once. After pushing the button multiple times (there isn't a magic number of times but generally it's 10-15 times) it will kick on. Once it is on there doesn't not appear to be any issues. It will even sleep and come back on without a fush. If you try to restart it however it will simply shutdown and not reboot. My gut says it is the system board but I'm hoping I'm wrong.

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If I shut down the machine via the start menu while unplugged and than try to turn it back on again I can't. It seems like there is no power to the board while the machine is off. Anyone else having this problem?

A:X1 Carbon Won't Boot without AC Cord

I seemed to have fixed it the old fashion way... I opened the unit and unplugged the battery than held down the power button for 30 seconds. After plugging everything back in the unit seems to be fine. 

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Just created a recovery drive on a dual tip USB 3.1 and Type C thumb drive on my x1 Carbon Gen 5.  It will boot the recovery drive from  the 3.1 slot but not the Type C slot. It is not recognized on boot up from the Type C tip.  Is this by design?  If so it is a design shortcoming.  Can it be fixed with future firmwhare or is a circuity thing?   

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Is it possible? I have successfully booted from a USB Thumbdrive.  When I put the same image onto an SD Card & boot up, the SD Card does not appear and the bootable devices list. Sean


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A:X1 Carbon: Boot from SD Card

this is not possible.

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The power on button shows green light- Keyboard lit as well as the row with PF keys. LCD is black. I can adjust the keyboard light. I have removed both the built in battery as well as the cell coin battery and put them back. No difference.

A:X1 Carbon 2 gen - 20A7 - Don't boot

You already did what I would suuggest, except that I would press the power button a couple of times with the main and coin-cell batteries disconnected and I would wait 15 seconds before plugging them back in.  Other than that, it sounds like a more serious (motherboard) issue.  Some of the 20A7 machines are still under warranty.  Did you check?

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Because this migration worked so well, I'll describe it here, maybe it is useful for someone else.  This will work for most migrations, not only the described one.I needed more storage and especially more memory, so had to go into the P52 direction, but I wanted to migrate my existing Windows 10 environment from my X1 carbon without much work.Completely different CPU (Core i7-7500U to Xeon E-2176), completely different mainboard. First I backed up my X1 Carbon with the free Version of the Veeam agent to a local USB drive.Then I booted up the new P52 (bought it with the cheapest SATA Harddisk, which was removed after the relocation, because it's not possible to buy it without any storage), installed the Veeam Agent also there, but only to generate a baremetal boot image for the P52.Then I moved the Samsung 960 SSD from the X1 Carbon to the P52, and booted into the baremetal recovery image to restore the backup I created for the X1 above.During restore the Veeam Agent injected all necessary P52 drivers from the baremetal image.After booting the P52 after the recovery I just had to start Lenovo Vantage, upgrade/install all software it recommended, delete my old fingerprints and reintialize "Windows Hello" to be able to use the fingerprint reader for login again.So all in all this took me approximately 2.5 hours to migrate my system from the X1 Carbon to the P52, and everything looked like before.

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I have an X1 Carbon 20A7 that is 5 months out of warrenty and that will not start, most of the time. When I push the power button the button blinks 4 times, the fan kicks on for a split second, and the keyboard backlight and multifunction keys flash on once. After pushing the button multiple times (there isn't a magic number of times but generally it's 10-15 times) it will kick on. Once it is on there doesn't not appear to be any issues. It will even sleep and come back on without a fush. If you try to restart it however it will simply shutdown and not reboot. My gut says it is the system board but I'm hoping I'm wrong.

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