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Letter on keyboard stopped working

Q: Letter on keyboard stopped working

The letter "Q" on my keyboard stopped working, 8 have an HP Envy x360 Convertible PC... is this a common issue? 8is there anything I can do? If not I just got this computer 7 months ago and it's still under warranty, would this issue be covered under warranty. Thanks

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Preferred Solution: Letter on keyboard stopped working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Hi guys, I woke up this morning and found an issue with the touchpad/keyboard. It wont type the letter q. All other letters are ok. On-screen keyboard is capable of typing out the letter.The touchpad also seem to be jerky. Does anyone know why?
MOD: Added details to thread title

A:Yoga S730 Letter Q stopped working, touchpad jerky

Hello Franco1975!
Welcome to Lenovo Community Forum!
Could you try power drain to check if it will fix the issue? Please follow the steps below.
1. Turn off your system2. Unplugged all peripherals3. Press and hold power button for 15 seconds4. restart your system
If the issue persist, please access BIOS then under security tab test your keyboard in administrator password. Here's how to access BIOS https://support.lenovo.com/us/en/solutions/ht500216
Let us know how it goes.

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When i try to play flash games, such as miniclip or addictinggames, my letter keys don't work unless i hold down CTRL and press the key at the same time. however my arrow keys work regardless. im using google chrome but it doesn't seem to work on firefox either.

A:Keyboard letter keys not working in flash

Chrome has the Flash Player built in. Make sure Chrome is up to date. FF requires you to update the Flash Player. Make sure you have the latest version for XP. Some people have chosen to play Flash Games with a controller rather than the keyboard.

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Please help, I was having trouble with the middle row of the keyboard not working properly, and when I went to log back in, part of my password (letters on keybord) not working, so I cannot get in.
I have no clue what to do, I cannot get in the computer, I am currently on another computer, is there anything I can do besides starting from scratch, please can anyone help?

A:Parts of keyboard not working, letter A part of my password and I cannot get in

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As I wrote in the title, my Shift and Alt keys stopped working for keyboard shortcuts. However, the Shift key still works when capitalizing letters.

I've been dealing with this problem off/on for the past two weeks and haven't been able to figure it out. I've gone into Ease of Access features and turned on/off all of the available options (Mouse Keys, Sticky Keys, Toggle Keys, Filter Keys). I've pressed Shift for 8 seconds, and pressed it 5 times, and still haven't been able to correct it.

Thank you in advance for any help offered.

Possibly helpful additional information:
I've got a Spanish/Latin American keyboard layout installed in addition to the US English keyboard layout. I toggle back and forth with Left Alt + Shift (which is how I noticed my Shift key stopped working).
I play a game whose controls rely on a lot of Shift key pressing and holding.

A:Keyboard - Shift & Alt keys stopped working for keyboard shortcuts

When was the last time you used a can of air cleaner on the keyboard? If it isn't from contact wear often keyboards tend to get loaded up with dust and debris!

One example of that is having any snacks onhand around a pc where little bits get passed along from your fingers onto and under the keys themselves. Keyboards are known to get loaded up fast with any foods present!

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Yesterday my keyboard stopped working out of the blue. It works in set up mode (at the very beginning you can hit one of the "F" keys and it will take you to setup ,etc.) but once it gets to log on, it won't work. When you check the keyboard hardware, it shows HID with a yellow exclamation point and mentions something about error 38. I am not that computer literate. Is there any simple way to try to fix this? I have a Dell Dimension 510.

A:Keyboard stopped working

This appears to be a device driver for your keyboard.

Look at this link: http://forums.techguy.org/windows-xp/915164-solved-keyboard-not-working-error.html

You may want to try the following:

1. Unistall your keyboard.

2. Reboot.

3. Reinstall.

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Dear all,                                                             
These (MJU7NHY6) keys in my laptop dell (Inspiron 11-3000 series) keyboard stopped working this May 13. They wouldn’t function unless pressed so hard. I bought laptop last year and it's new.
The onscreen keyboard is working fine. I updated the keyboards driver but it didn’t help. I’m not aware of any liquid that may have spilled over the keyboard. Maintenance shops where I'm seem they can’t help. Some said would give it a try and remove the keyboard to see if they can identify and solve the problem but said that there’s a chance it may screw up the whole keyboard. Please advise what to do. Enclosed is a snapshot of the keys in questions.
I appreciate your advice.

here's a snapshot of the keys in question: 


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I am trying to help out a friend whose keyboard stops working as soon as Windows starts to load. She has a Desktop PC running Windows XP (not sure what SPs are installed, as I cannot get logged in). She is using a USB keyboard (no PS2 ports on the unit) which works in the BIOS, but as soon as Windows starts to load, none of the keys work. I have verified that the keyboard is working on another PC.

I had intended to use the on-screen keyboard to investigate the problem further, once Windows had loaded, but her account has a password and I cannot get past this screen without a keyboard!. Is it possible to by-pass the log in screen? Also any ideas about sorting out the keyboard problem if I can get into her account.

Thanks for any help you can give me.


A:Keyboard Stopped Working

Providing info on bypassing passwords...is against forum rules. You might want to take a look at such, Bleeping Computer - Discussion Forum Rules - http://www.bleepingcomputer.com/boardrules.php.Louis

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Goodday Gurus!!!

I have just started up my Sony vaio desktop. The keyboard works in bios, but when i access windows xp, it stops working. I plug it into another usb ports, while windows was adding in drivers such as the "USB Human Interface Device", the keyboard was working. After windows finishes adding in the drivers, the keyboard stopped working. My mouse is working though. I access device manager, systems. and I see that the USB Human Interface driver for the keyboard is there, but under the keyboard category, it doesn't show any keyboard installed. I tried another keyboard, same case. Anybody any ideas?

Oh one more thing, when i ran my ubuntu O/S, it works for the keyboard and mouse.

Hope to hear from someone!


A:Keyboard stopped working!

Is there a driver for the keyboard that you can download and install?
Is it a keyboard with lots of buttons on it?

In the meantime if you need to enter characters, XP has a virtual kybd:

You could try to uninstall the human interface device from device manager,
or also do a system restore to go back a few days before the problem started.

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Just recently both ps/2 ports stopped working. Im stuck using a character map and a Logitech usb mouse. Problem is my keyboard is not even lighting up except once for less than a second. How can i get my keyboardworking again? This clicking is driving me crazy! lol PS-It only lights up at start and Im running XP and Compaq sucks XD

A:keyboard stopped working

Hi, and welcome to TSF. It might be worth subbing another keyboard, but it's more likely just to rule the keyboard out as the problem. If you hit the "delete" key at boot, will the keyboard work in the bios? or will it not get you there? Alternately, you could try using a USB keyboard, but that may not work until enabled in the bios, which you might not be able to get access to. Try to access the bios though, and if "delete" don't get it, try the F-10 key, since we're dealing with a Compaq. If you can get to the bios, try setting the defaults, and save and exit. If the keyboard exhibits not problems at all accessing and navigating bios, then through the mouse, navigate to the device manager in windows, and delete the keyboard. Then rebooting should force a hardware detection, and restore the keyboard. This keyboard isn't wireless is it??????

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yogo pro 2 keyboard not working. not sure what to do. where can i take it to get fixed

A:keyboard stopped working

Hi chelemww ,
Welcome to the Community Forums.
Would your laptop work using any external usb mouse and keyboard?
Try to turn off the laptop and use the novo button ((item 3 page 11-12) to turn back on?
This would show a Novo Menu , try using the up and down arrow keys and highlight BIOS setup.
Press enter and press f9 to load defaults f10 to save and exit .
Would the keys respond?
If you need further assistance , you can visit any nearest service center like (Best Buy tech team) or your company IT or if the warranty is still up to call in technical support  1-877-453-6686  24 hours a day 7 days/week 
Update us how it goes. 

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All of a sudden yesterday the "m" key acted as if it were stuck (does so upon initial boot too); but doesn't work now either.  Press the key and it does nothing.  Any solutions?  All other keys work.  This is a laptop.

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My keyboard stopped working this morning.( I am using my laptop now) I checked the connection to my PC and it is fine. I rebooted but that was no help.

Just prior to the problem I would get a screen regarding Microsoft Narrator. The screen referenced settings from text to speech, etc;. I had no idea there was such a function in XP Home never mind turning it on.Apparently it is for those visually impaired. I tried to exit from the program several times but it would pop up every time I tried to type on the keyboard. I finally clicked on 'do not show this screen again'. Now I get nothing when I try to use the keyboard.

I am not sure if the above program is my problem or not.

Any help would be appreciated.
Dennis XP Home, IE-8, SP
Edit: I figured out how to exit narrator. The keyboard still does not work.

A:Keyboard Stopped Working

Forgive a silly question, but have you tried a different keyboard? Or try the keyboard you have with a different system. Let's rule out the obvious first.

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after booting up system the keyboard stops working the light is on showing it is getting power , why can't I type any help please

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I have an HP Pavilion. Keyboard stopped working. Tried everything suggested online. When I start the computer, the keyboard lights flash, then go off. Tried two different keyboards, different ports, got a code 30, though I fixed that through regedit, but now it changed to a code 10 error. Help!

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Was working fine then next day would not work at all

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I have a dual boot Windows XP and Windows 7 system.
As of yesterday when I choose to boot XP the NumLock light goes out immediately and when the desktop appears the keyboard does not work (but the mouse is OK). Device Manager says the driver was loaded OK.
If I boot from Windows 7 the keyboard works perfectly so it's not a hardware problem.
Any suggestions would be welcome.
Many thanks.

A:Keyboard stopped working

1. Please search answer on this forum.
2. Read this - https://forums.techguy.org/threads/boot-order-problems.1197418/

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I have a Pavilion x2, which is a tablet that connects to a keyboard to turn into a laptop. The problem I'm having right now is that when I connect the tablet to the keyboard, it won't type anything. Pressing the space bar wakes the computer up and the trackpad still works, so it's not physically broken. It just won't type.

Restarting does nothing. There are no crumbs and I haven't spilled anything on it. It's not Sticky Keys. All the ticky boxes are unticked. Removing the tablet then putting it back works for a second - long enough to type one or two letters - but that's a really inefficient way to write a novel. I'm not running any background tasks, or doing anything but using Chrome. I can't do a system restore, which is a whole other problem I'll worry about later.

The SysInfo thing says this:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A6-1450 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1
Processor Count: 4
RAM: 7644 Mb
Graphics Card: AMD Radeon HD 8250, 512 Mb
Hard Drives: C: Total - 121315 MB, Free - 59717 MB;
Motherboard: Hewlett-Packard, 21A8
Antivirus: Windows Defender, Disabled
​I really appreciate the fact that you even stopped to read this and I just want to say thank you in advance for any help you're able to provide.

A:PS/2 keyboard stopped working

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About a week ago the keyboard on my fathers computer stopped working. First we replaced the keyboard, but that wasn't the problem. When i went to check the drivers i found one that doesn't seem like a driver. It says AVAST is the publisher, but Avast isn't all caps and the "driver" is not digitally signed. The "driver" is (C:\Windows\system32\drivers\aswKbd.sys). how would i get rid of it? 

A:Keyboard Stopped Working

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===aswKbd.sys Keyboard Filter Driver from AVAST Softwarehttp://www.systemlookup.com/search.php?type=filename&client=malwaresearch-chrome&search=aswKbd.sysIt seems like your Avast as been compromised.I would reinstall the Avast program.Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.===How is the computer running now?Wait for further instructions.

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Since today, the number "6" key and capitalized "y" do not work anymore. They worked for a brief time after I turned off the laptop and removed minor dirt from these keys by removing the key cap and retainer clip, but now they do not work properly anymore. A strange thing is that lower case "y" works, but upper case "Y" not when I push the left shift key. Any ideas what is going on here?

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My keyboard on my laptop has stopped working!

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i have a qpad mk-50 and it suddenly stopped when i was typing. i tried reconnecting it to the usb port and even another usb port but it doesn't seem to detect the usb at all. i bought the keyboard yesterday so its fairly new.

A:my keyboard stopped working

Test with a different keyboard. Then you will know if you have a keyboard or PC issue. Assuming a different keyboard works, I'd speculate that keyboard is faulty. It happens.

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i have a toshiba sattelite laptop and when i went to use it after approx 2 months only the keys e,t,u,i,o and the numbers 1 & 2. i am hoping someone can please help me.

A:My keyboard has stopped working

If your objective is simply to have a machine you can use...
have you tried an external keyboard?
.(usb or, ... depending on the age of the laptop, ... ps2?)

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Hi all,

I have a problem with win7. The keyboard stopped working form one day to anohter*. In the BIOS it works fine. When I use a Linux partition (starting from DVD, "Knoppix") it works also fine. Also at bootloader leval its ok.
But at Win7 it stopps working. Does not matter which keyboard I use -USB or PS/2.

The USB driver works propperly. Interesting is that the PS/2 driver does NOT work propperly (Error Reason Code 10).

I am at the end of my know how.

Any help is highly recomened.

PS: Non native EN speaker - sorry for my english

*I have to mention that yesterday my PC had some BDOS (Sudden blue deaths) at booting (reason unknown - looks like a memory issue). Win7 start some self reparation (?), I assume, after that the KB stopped working.

A:keyboard stopped working

Hello bbi,

Welcome to Seven Forums.

Found this on the Code 10. Description of Code 10-related errors that Device Manager generates in Windows-based computers

Have you tried Safe Mode? Info if needed. Advanced Boot Options


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I have had my split x2 for the party 2 years and now the my laptop would not start if it's attached to the keyboard. I tried plugging in the adapter (all genuine hp parts) and the light does not even turn off. If I use the screen as a tablet it works and can charge the screen without the keyboard but the minute I connect the keyboard it shuts down and the screen has to be recharged. I am not sure if I can just replace the keyboard alone.

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I was typing on facebook and my keyboard stopped working - right in the middle of typing. I was typing, then I wasn't.

I rebooted and that did not work.

I uninstalled my keyboard and rebooted. It reinstalled automatically, and that didn't work.

Device Manager says it is working properly.

My keyboard is PS/2 Standard.

A:Keyboard stopped working

Another thing, its not just my browser, ive tried it in multiple programs.

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xp pc, keyboard stopped working, have tried troubleshoot in keyboard properties but that seems out of service as well, tried other keyboards (wireless/usb) of which all don't work!, mouse is ok as is on screen keyboard, haven't got a xp repair disc, please can anyone help? not experienced with computers so please be patient, thankyou

A:xp keyboard stopped working, please help!

Hopefully the keyboard will work outside of Windows to allow you to try the following:

Start your PC & immediately tap F8 repeatedly until you get the Advanced Startup Options screen.

using up/down arrow keys, select Last known good configuration and press <Enter>

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This has happened off and on in the past but this time looks like it's for good. Any suggestions as to what might have happened and what to do to fix it would be greatly appreciated. My computer is a Sony laptop with Win 98.

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My k250 Logitech wireless keyboard stopped working after I installed my mouse I was going to start using a gear head 2.4 GHz wireless mouse both with nano receivers but my keyboard was working with the mouse I currently have plugged in which is a older Logitech I can't remember what version I'm having this problem on windows 7 and have checked batteries and moved around USB ports also uninstalling the new mouse but my keyboard also shows up as if it were a mouse in my devices and posted this with my phone

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I have a HP Pavillion 7935 and my computer wont recognize my keyboard anymore. It just stopped working. I tried reinstalling the drivers for it but that didnt work. I tried reformating my computer with the partitioned recovery system but that didnt work either. I am on my friends comp right now so if someone could get back to me ASAP to try and help it would be greatly appriciated. Thankyou

A:My Keyboard Just Stopped Working

this mightsound stupid but is it plugged in?? is it possible in could have accidently pulled knocked out by maybe feet under the desk??

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One fine day the metallic base of my keyboard starting giving off a mild shock so i opened it up and wiped the base dry. After putting it back together again though the shocks stopped, the keyboard has stopped functioning

I did take care to put all the underlying rubber-domes to their respective keys and I 've opened the keyboard a number of times after that to ensure that, but it hasn't worked at all.

Can you suggest what may be wrong?

Thank you.

A:Keyboard's stopped working

Sounds like something blown or incorrectly put back together. open it again and put it back to its original state and if it doesn't work, get a new one.

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Hi, have Packard bell easynote ENTF71BM windows 10 and keyboard stopped working. Please help

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HP Pavillion x360 (13-s154sa)I turned on my laptop today and both the keyboard and touchpad are not working. How can I resolve this?

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hi ya. im hoping someone can help me with an issue im having my laptop. for some reason my touch pad and keyboard stop working. i have tried reintalling windows to correct the issue which it does for a day and then the same thing happens again. when i checked in device manager and clicked on PS/2 mouse it said there was a code 10 error. if i uninstall ps/2 and restart the laptop it fixes the issue for a while, then it occurs again. my OS is windows 7, i think it was upgraded from windows vista (i only recently purchased this laptop 2nd hand) so im not 100% sure on that. the driver date for the ps/2 compatible mouse is 6/21/2006. i have tried looking on the website for a more updated keypad driver but i could not seem to find one. it seems to have every other driver apart for keypad driver.

any help would be greatly appreciated

A:Touch pad/keyboard has stopped working.

just replying as I'm having exactly the same issue, though on Win 8. Somehow the drivers were gone for the keyboard and touch pad, and while I resolved the touchpad issue by reinstalling the driver, but still cannot find the keyboard one.


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The entire keyboard stopped working randomly. (I have had Windows 10 for years.) I have updated the driver, uninstalled the driver (it won't uninstall for some reason), and performed a system restore, with no luck. Upon inspecting the driver, it looks as if it is for a 32-bit system, though I'm not sure. Any ideas on what the issue can be?

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I am running Windows XP Professional Version 2002 Service Pack 3

I had a Microsoft wireless comfort keyboard 4000 for about 2 years and never had a problem. I have the OEM software which is Intellitype Pro 6.1. This keyboard stopped working and my efforts to troubleshoot have all failed.

I went to my local Frye?s Superstore and found a deal on a Microsoft wireless natural multimedia keyboard and mouse combo. The OEM software supplied is the same Intellitype Pro 6.1

I uninstalled all the old hardware/software and reinstalled everything fresh and rebooted.

I have my PC setup with password at boot up and I was able to type in my password, however that?s as far as my keyboard will type. Some of the function buttons do work, i.e. My Documents, My Pictures etc but I just can?t type.

In device manager under keyboards is ?Microsoft USB dual receiver wireless keyboard (Intellitype Pro). It also shows this device is working properly.

I launched mskey.exe and found the following:

The only attached device is Terminal Server Keyboard driver. If I uncheck the box ?show attached devices only? my Microsoft USB Dual Receiver wireless keyboard intellitype pro ? remembered. Is this a problem?

What do I do next?

A:Wireless keyboard stopped working

I ask the obvious. New batteries?

Or try a different USB port

And the receiver is not obstructed

Last suggestion, uninstall the software, and boot the machine with the keyboard attached

Prior to installing the software, make sure it is the most recent version, then install it

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2 nights ago the top keys on my laptop stopped workin (the f1 and so on keys) so i went to hp support, and did this http://support.hp.com/us-en/document/c03843122 Pressing keys does nothing (notebook keyboard is not working) but it didnt work, then this morning i opened my laptop and my entire keyboard stopped working then i did the pressing keys does nothing procedure again, then when i pressed the show hidden icons  the "keyboard" doesnt show anymore, i tried restartin my laptop over and over again but its still the same, im really lost and i have no idea what to do

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Service Tag: <ADMIN NOTE: Service tag removed per privacy policy>
I was in the middle of a game, and found the keyboard to be unresponsive after hours of playing using an XBox 360 controller. After some tests with a text editor, I shut down the system, then powered back on. The keyboard was still unresponsive. Rebooting, I am not able to get into the BIOS with keystrokes. I went to boot using a Linux distro and similar boot utilities, and the keyboard was unresponsive for these. This 'feels' like a hardware issue, 4 months after purchase. The keyboard lights up, but absolutely no keys are responsive.
Are the keyboards for this model known to be faulty?

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For some reason, yesterday I turned on my pc, and when I tried to write my password, It only wrote some letters. I searched on many forums and tried everything they said, remove battery and click on power buttom for 1 second, tried system restore, nothing works... It happened all of a sudden, the only numbers that work are 5 and 6. And all of the middle of keyboard buttons stopped working but G and H. Is there a solution or do I have to buy a USB keyboard?

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Ok ive got another laptop another fault

its a Samsung R510,
Intel Core Duo2
Microsoft Windows Vista 32bit

Today the laptop booted and i couldnt type my password or move the cursor, i plugged in a usb mouse and i was able to move the cursor. i got the on screen keyboard up and logged in.

Then i went to Device Manager, both the keyboard and mouse have the Exclamation mark next to them. So i figure somethings gone wrong with the driver. (Vista may have auto updated since last turn on)

Vista scanned the net and said my drivers were up to date. i then uninstalled and rebooted, with the same outcome. So i went to Samsung

i downloaded the driver for Vista "touchpad" unzipped and run setup.exe. it then said it updated the pointer device and restarted, but i still have the same fault. Does anyone know whats happened and how to get it back.

Just for extra info, i also have Linux Mint Julia on this laptop and ive booted this up and everything works ok, god i hate vista lol.

A:Mouse and Keyboard stopped working.

This is the keyboard:

in the device manager (without going back to check) it says Standard PS\2 for both mouse(touchpad) and keyboard.

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I have a Sony Vaio VGN-NR220-E laptop running Windows 7 (32 bit) operating system. I had some problems so I did a system restore. It appeared to work but I lost all keyboard function. The mouse pad and clicker works but no numbers or letters. The device manager shows the keyboard as working fine.

I went back to undo the restore, everything appears fine, I have my keyboard back but I can't get any internet connection. The trouble shooter says "windows cannot automatically detect proxy settings". I can't find how to correct this.

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My keyboard and mouse stopped working right after I installed a driver. I turned off and restart my computer in an effort to see if it fixes it, but all it did was lock me out since I cannot even input my password.

Keyboard and mouse works fine before the windows start up sequence (e.g. I can still pres F7 for the BIOS set up) but I need to login and enter my password, the keyboard and mouse are dead. I've tried switching USB ports already, and nothing has happened.

Currently have no spares for both so I'm at a wall here.

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I restarted my computer and now all of my USB ports don't work on the desktop, but they still work in BIOS, and I can access the F2 and F8 menus. I tried restoring an old version of windows but it gives me an error. And also, now the Wi-Fi and the sound displays with a red cross near their icon.

-I tried disabling my XHCI, it didn't do anything.

-I even tried ps/2 port, it didn't work either.

-I tried restoring an older version of my computer it didn't work and gave me an x800 error every time on every backup I had. (I had around 4)
My keyboard and mouse are in working conditions, USB still give out power. Please help, I've been having this problem for five days now, I need my computer for work. Please.

A:Mouse/keyboard stopped working

What anti-virus program are you using? Have you run a full scan?
Also download and scan with Malwarebytes Anti Malware (free version), see if anything is found.

Test memory and hard drive:

Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

You can do this on any computer that has a working CD Burner.

You can also use a Flash drive instead of a CD.

Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
Unzip and run Memtest86+ USB Installer.exe.
It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

Check the hard drive with the manufacturer's diagnostic tools.
7 Free Hard Drive Testing Programs
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

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I got an early shipment of the Helix this week and this evening the keyboard dock appears to have died.If I start the device as a tablet and then dock the screen goes off and the keyboard does not activate (green light on fn key).I thought this might be power related, but after an hour on charge (connected to the dock) nothing.Any ideas to trouble shoot or is this an RMA problem?


Go to Solution.

A:Helix keyboard stopped working

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS034632 This touchpad driver update addresses your issue.

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My chromebook's keyboard will not work after 2 months.  Maybe there is a setting that I have to deal with?

A:chromebook 11 keyboard stopped working after 2 mon...

Try booting into recovery mode to see if the keyboard works when the OS isn't yet loaded. If that works then maybe a quick power wash will clear it up.

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My laptop wouldn't run so i took it apart and cleaned it, then when i put it back together the keyboard stopped working. only a usb keboard works.

A:Laptop Keyboard stopped working

One of the connections might not be secured. Check your work.

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