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Many BSoDs and Issues After Factory Reset

Q: Many BSoDs and Issues After Factory Reset

So today, I factory resettled my computer after having many BSoD and just gave up. Now, my issues involve 0x0A or 0x1E, my computer freezing with no errors, or being unable to boot up. I've done clean booting it, malware scanning, virus scanning, and windows memory test. Can you guys help me? I will attach mini dump files when I get to my computer. I'm on mobile.

RELEVANCY SCORE 200
Preferred Solution: Many BSoDs and Issues After Factory Reset

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Many BSoDs and Issues After Factory Reset

May be caused by some outdated drivers.

When you will be back on the computer, post it following the Blue Screen of Death (BSOD) Posting Instructions. Attach the data in your next post.

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RELEVANCY SCORE 72.4

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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RELEVANCY SCORE 72

I just had a factory reset for my Windows 7, and then trying to install Windows Update. I installed 20 at a time and after 3 times doing that, the Windows Update search takes a long time of 3 hours and during that time, I decided to install WSUS Offline and use it but then a BSOD occurs.
I then used System Restore to a point before the installation of WSUS Offline and on startup, there is only black screen with a non-responding cursor. I then used the power button and started the computer again and met with the same result and on the third try, I was able to get past the black screen but when I opened Google Chrome, another BSOD occurs. After that, the black screen comes and goes after startup, but BSOD will always happen.
At this time, I decided to factory reset the computer again, but the results are still the same. I used checkdisk but it only fix the problem temporarily, another BSOD occurs after quite some time. The only way for this computer is to run without BSOD is through Safemode. I already attached the DumpFileCollection but unable to get performance report due to error attempting to generate the report.
OS- Windows 7 Home Premium SP1
x64bit
Original installed OS:Win7
OEM version
BIOS was installed in 2012
Just recently factory reset
CPU: Processor Intel® Core™ i5-2450M CPU @2.50GHz, 2494 Mhz, 2 Cores, 4 Logical Processors
Video Card: AMD Radeon HD 6370M and Mobile Intel ® HD Graphics
Lenovo G470 Laptop

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RELEVANCY SCORE 67.2

I recently upgraded to windows 10 in August and I am fixing to sell it. Now when I go to do a factory reset I get to the pick your keyboard and I cant do anything no mouse no keyboard no nothing. Any clue to what is going on ?

A:Factory reset issues

Welcome to the forum. Win 10 will remove any factory reset use a win 10 DVD and do a clean install deleting all partitions you can download the DVD from ms media creation tool

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RELEVANCY SCORE 67.2

After doing a factory reset with my windows 10 pc my mouse and keyboard are not responding I changed key boards and mice but I can not select any options when I have to select timezone and language if anyone can help I would appreciate it.
 

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RELEVANCY SCORE 67.2

I go to do a factory reset and it asks for windows instalation or media to continue and i cant figure it out and i try to do a reset to a time when i backed my computer up and it does all the steps and at the end it says error and it couldnt complete. Please help

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RELEVANCY SCORE 67.2

I am currently trying to factory reset my computer, however, I am unable to do so as i do not know my login details, i have tried to factory reset the computer through the advanced settings, but i am also unable to do so, as i am told that the 'bootmgr is missing'. And i cannot think of any other way to factory reset the computer.

A:Factory reset issues

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RELEVANCY SCORE 66.4

I have a sony vaio laptop and for the last month or so I have been constantly disconnecting from the internet every few minutes, I'm pretty sure the problem is within the laptop as other devices are fine and never disconnect.

I factory reset my laptop yesterday and I am still having this problem, it is extremely frustrating as I play an online game..

Please help,
thanks

A:Still having disconnection issues after factory reset

Do you disconnect when you're NOT playing online games?

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RELEVANCY SCORE 66.4

So I recently installed linux on my Surface Pro, but decided to go back to Windows 8 since wifi doesn't work properly yet. I thought, restoring shouldn't be a big deal, just insert the recovery USB you made and factory reset it. Boy, was I wrong. Any time I try a factory reset, it fails around 97%-99%. Windows won't even start booting. I kept trying it until I decided to try installing Ubuntu on it then trying to reset it again, hoping that would fix something. Well, it helped a little. The reset still fails at the same point, but now instead of not booting, it says "Recovery: Your PC needs to be repaired." At first it was because an EFI file was missing, so I booted into the recovery drive again and tried an auto-recovery. It fixed the EFI issue, but it's still at the same screen with \Windows\System32\config\system missing. Can anyone help me get my Surface Pro working again? Thanks in advance.

A:Surface Pro Factory Reset Issues

Welp, I tried to reset it a few more times, but now the "Recovery: Your PC needs to be repaired" screen doesn't even show up. It just goes straight to the UEFI firmware menu. I'm thinking about replacing it under warranty, because I have a yellow spot on my screen in the bottom right corner anyways from the adhesive not being applied right.

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RELEVANCY SCORE 66.4

Hey there,I was having an issue with my S3-392 whereby it would not shut down or sleep.  It would just stay half on whereby the screen was black but the fan would stay on and it wouldn't fully shut down.  I eventaully managed to shut it down but when I restarted it, it wouldn't load the OS.It's out of warranty so took it to a computer repair shop who said that the OS was corrupted and would need to be reinstalled.  I agreed for them to go ahead and do this.  Since I've gotten it back I have realised that the sound volume/quality is v poor.  Obviously seeing as the reloading of the OS (Windows 10) wouldn't have had all the original Acer software/drivers then the original sound software is now gone.  Is there anywhere I can download some decent sound drivers? Also, the laptop no longer recognises my wireless mouse.  Is there something I can do about that?  Or do I just need to buy a new mouse? Many thanks!

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RELEVANCY SCORE 66.4

I have a G50-80 latop which was upgraded to Win10 quite a while ago. Recently it started having trouble with hardware and software that once worked not working any longer. I decided to use the factory reset option to take the system back to Win8.1. Before doing this I uploaded the more critical of my user files to a cloud service and created a Windows system recovery image to an external SSD connecterd via USB. I also created a system recovery CD. Once I felt all was safe, I pushed the little button and began the factory reset. It worked beautifully, the system came up in Win8.1. However, the files I had uploaded to the cloud didn't fully propagate, and I needed to restore the Win10 image to get them back. After many attempts to get the Win10 upgrade to work, I was finally able to boot Win10 and restore from the system image from the SSD. I found the files and more securely saved them for later access. Now, I needed to perform one more factory reset to bring the system back to Win8.1. But, the operations to do so resulted in the system rebooting back to the Win8.1 installation. It was not able to start the factory reset. Some reading on the internet indicates that if the HD partitions are written to by software other than the Lenovo OneKey tools that any attempt to use the factory paritions to do a reset would fail with the symptoms I was seeing. Using the Win10 disk management tool, I can see that there are 6 paritions on my HD. They are called "Reco... Read more

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RELEVANCY SCORE 66.4

I have a Acer Win 7 laptop and when I bought it nearly a year ago I set up a homegroup on it. Let's call it Homegroup1. I was negligent and did not record the homegroup password, or, if I did, I don't remember where. I had some issues with the laptop and sent it in for warranty work, where they replaced the hard drive and required a factory reset. When I did the factory reset, I set up a 2nd homegroup as prompted. Call this Homegroup2. My husband joined Homegroup2 on his laptop and has the password there. And all went swimmingly until it became obvious the laptop repair didn't actually fix the problem and I had to send it back in AGAIN. It returned with the same hard drive and settings, but I no longer seem to be able to access or detect Homegroup2. I am, however, detecting Homegroup1, which has an unknown-to-me password and is basically being run by a nonexistent PC (since the computer running it got reset and now has a new name and identity). I tried to enter Homegroup2 Password and Windows rejects it as the wrong password.

I would like to delete ALL these homegroups and try again because this is ridiculous. But I can't get the "original" PC (the one I had to reset) to leave the homegroup and therefore delete it, because apparently to delete the homegroup all computers have to leave it. Is there some way to do this? Because it seems like I'm in a catch-22 devised by evil geniuses.

Also I am unable to "detect" the printer on the network a... Read more

A:Homegroup issues after factory reset

I suppose I should mention my husband was messing around with routers during this; we replaced an old one with a FIOS one and added a higher speed one to the FIOS one to actually connect to, to supposedly make everything super fast. But I'm uncertain about the timing.

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RELEVANCY SCORE 65.6

Hello! I'm having some major problems with my laptop and I was hoping for some troubleshooting assistance. A short history, first. You can skip down to the bold if you don't think you need any context.

A few weeks ago I started getting regular BSoD (not the one I'm reporting now) on my Acer laptop, as well as errors when attempting to write to the drive, followed by the dreaded 'click of doom'. I knew I was dealing with a failing hard drive so I immediately purchased a new one and backed up data manually (I also keep a regular backup via Acronis).

The new hard drive arrived, I hooked it in and attempted to restore the full Acronis backup. No good, backup corrupt. Of course I don't have another one, that's way too smart for me. Fine, I think - I'll use Acronis' drive clone to copy everything over directly, since the failing hard drive still has some spins left. That didn't work either, as Acronis gets totally jacked up when it has to talk to bad sectors.

At this point I switched to Clonezilla, which 'worked' but did what I found out over another eight hours of troubleshooting was nearly irreparable damage to the MBR or file structure on the fresh drive. The only thing I could do with the new drive at this point was run Acer's factory reset from the recovery partition, which somehow arrived intact on the new drive.

So I did that, and miraculously it worked. I began transferring files back over from my manual backup, and reinstalling programs, starting with Steam and... Read more

A:BSOD, other issues after factory reset on new laptop HDD

It put your Atheros network adapter driver to a problem.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 8, 0}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+af111 )

Followup: MachineOwner
---------
Which is very old here.

Code:
lmvm athrx
start end module name
fffff880`0421e000 fffff880`04444000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: \SystemRoot\system32\DRIVERS\athrx.sys
Image name: athrx.sys
Timestamp: Fri May 07 05:30:58 2010 (4BE3583A)
CheckSum: 0022BDB6
ImageSize: 00226000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from ATHEROS drivers for Microsoft Windows (Atheros?????).

There may be some more drivers those are out of date. Give DriverMax a go.

Let us know the results.

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RELEVANCY SCORE 65.6

Hello, I am trying to attempt a factory reset on a Windows XP Professional Dell Latitude D600. Unfortunately, the computer was previously owned by another company and has a login which I do not know the username/password to. The laptop does NOT have a CD drive and I am using a USB drive to attempt to fix the laptop. If the factory reset does not work, I will be trying to install Ubuntu. I do not have a Windows disk to repair/reset the computer.
 
On startup (without any other bootup USB drives), it would allow me to access the login screen but I would not be able to get through as I do not know the password/username. I have already tried using Ophcrack (no users would show when loaded), Offline NT Password & Registry Editor (no Windows installation was found), and Trinity Rescue Kit (no Windows installation was found). I have also tried to install Ubuntu with no success. I have tried to use Crtl + F11 / F11 to access a "System Restore" which did not work during startup. (Dell does not have this feature on some of its older laptops, not sure.)
 
Key Information:
- Windows XP Professional
- Dell Latitude D600
- Unknown password/username
- Password recovery software failed to work
- Failed to install Ubuntu, other programs failed to see hard drive as valid Windows installation (despite loading up as Windows normally)
- Factory reset option unable to be reached from boot menu
 
I will try to respond to any requests or questions as soon as I can.
Thank... Read more

A:Factory Reset Issues (Windows XP Professional)

IMO call the other company for assistance, helping to defeat passwords is highly frowned upon on any legitimate site.

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RELEVANCY SCORE 65.6

I've been having memory issues. I deleted all kinds of stuff. I've reset to factory setting before. But now my notebook will not let me restore. It says there was a problem. Gives the option to troubleshoot. Then it don't troubleshoot. I don't know what to do. Please help this "almost" computer illiterit person get this fixed. Thank you.

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Hi

I had to reset my Satellite T130-11H to factory settings to try to stop issues with my internet and computer been very slow and not responding but now when it starts up it states that it is 'finishing the installation may take several minutes' then restarts on its own starts again and then restart again and again!

Now it is say ing the same message but just hangs and does not go onto my desk top?

help

thanks

A:Re: Satellite T130-11H - Factory Reset Issues

Hi,

As I know during a recovery procedure you laptop will restart for many times. So, don't interrupt it and wait. If it still restarts for a long time, you can restore factory settings using recovery media you have made

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Hi all -I know I am talking about a very old machine but I am hoping there is someone out there that would be willing and able to provide helpful  advice - some background -  in my dire need I purchased a 'refurb' Lenovo Thinkpad T400 from who now turns out to be an unreputable seller - I was silly enough not to worry about recovery disks or even a 30 day warranty - now I am paying dearly for my negligence.  This machine has had issues from day one that I thought I could work my way thru reading forums, Lenovo site etc. but nothing has worked.  My first challenge was trying to just get the right-click on touchpad to produce context menu - I searched and searched and reluctantly loaded 3rd party softwares to no avail.  I gave up on that only to discovered that when I loaded any antimalware program my cursor would not open that program nor would it open any other program on the machine. So I uninstalled the antimalware. So I can't really run to see if I have a virus.  To make a long story short right now NONE of the function keys work nor the THINKVANTAGE.  When I reboot and attempt to go to safe mode, bios utility I get nothing except opening up windows where sometimes the cursor will open a program or not and the trying to open programs from the start menu or the task bar is hit or miss same happens in the start menu and trying to open a browser.  I am running on Windows 7 Pro 64-bit and would like to go back to factory settings, but ag... Read more

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RELEVANCY SCORE 64.4

Hi
I'm getting error below after I reset to factory setting my HP Pavillion notebook 
OSL Windows 8
the activation server determined that the specified product key has been blocked

0xC004C003




Robert

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BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 57.2

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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RELEVANCY SCORE 55.6

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











Solved!
View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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RELEVANCY SCORE 55.6

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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RELEVANCY SCORE 55.6

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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RELEVANCY SCORE 55.6

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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How do I perform a factory (Win10 Prof) reset, because I have to sell my Thinkpad p50? I would like to erease all personal data but maintain the lenove features? Thank you!

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Hello, this is my first post so I hope I explain this correctly. I bought a new Alienware 15 which came preinstalled with Win 8.1, I updated to W10 and after a lot of updates and messing in W10 I got it to work really well. Over the weekend I took the most current W10 main update and it screwed my computer up (black screens, for ever boot ups, lost 2nd HDD upon restarts, etc) so I decided to factory restore Win 8.1 and then go back to Win 10 from there. Anyway, after going through the Alienware Respawn program to get back to Win 8.1. Once the restore was complete I started to log in where I received a message that I must be online to log in the first time. After clicking on the network icon in the lower left corner there was no network to show up which means that my network drivers either didn't migrate during the restore or my network card isn't working period. Anyway, is there a method to side step the log in or to update the drivers outside of the system. Otherwise my $2k gaming laptop bought less than a month ago is a 8 pound paper weights.

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Would like to refresh my windows 8 laptop to factory settings, I have tried the "remove everything and reinstall windows 8" but an error message says that I am missing files. I would like a solution to this problem or another way to restore my laptop to factory settings.

A:Need help with a factory reset.

You need to post the make and model of this computer.

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I'm trying g to factory  reset my HP laptop  and it not let me do it can some one tell me how to do it 

A:Factory reset

Shipman,Without describing your product details: model name, product number, pre installed operating system, no one can help you.http://support.hp.com/in-en/document/c00033108Tap f11 as soon as you power on laptop and it'll let you enter Recovery partition in hard drive. Do a factory reset from there.If you've upgraded OS or if your hard drive failed/recovery partition is corrupt, recovery partition won't work.You might need to boot from recovery discs/USB to factory reset in this case (assuming you already created recovery media after first setup of this laptop).Else, you've to order recovery USB for your model from HP in your region.RegardsVisruth

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iv just got a new laptop and my quistion is as follows if i run a factory reset on my new hp laptop is there risks with this ?thankyou kindly

A:factory reset

If everthing is working, then first make the Recovery disk set from the Recovery Manager.  That way if anything goes wrong, it can return the PC to factory settings install.  Once that is done, the entering the factory reset with F11 at start should not cause any trouble, but why would you want to do that if everything is working?

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RELEVANCY SCORE 50

up graded from windows 7 to windows 10.  notebook was updating window 10 and during the update restarted and never came back on.  tried to recover from the f11 key and got nothing what can i  do. how can i obtain a recovery disk for this notebook.  been to the websight but was never able to get the help i needed.  any information or tip would be deeply apprecaited.  system didn't come with a recovery disk respectfully,

A:FACTORY RESET

Well, the system did come with a Recovery option, but since the Windows 10 up grade it probably will not longer function with the F11 key.  The one option is to do a Windows 10 reset or a clean reinstall using the Windows 10 Download tool

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RELEVANCY SCORE 50

How do I factory reset

A:Reset factory

Hi,What is your computer and its Operating system ? Did you downgrade/upgrade your machine ? To help us answer question quicker, please read this:   http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/bd-p/HelloRegards.

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RELEVANCY SCORE 50

I still cannot get into my computer. Only Bios. I am trying to reset this computer to factory default. I cannot log into Windows. I bought this on eBay about a year or two ago and it was supposed to come reset. I have contacted the seller on nimerou occasions and never responded with the password etc. it's just sitting next here collecting dust, please help! I can get into Bios.

A:Reset to factory?

 Try the procedure here:http://support.hp.com/us-en/product/HP-Mini-110-PC-series/4004509/model/4041533/document/c01867418#A...

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So I've purchased a new laptop that has never performed well. HP wants to do a remote wipe & factory reset. I need to save all my files, bookmarks, settings, etc. before we do this. Feel free to talk to me like I don't know what I'm doing, because essentially I don't. How do I back up everything necessary before we wipe this computer clean?
I have an external hard drive available for all the files, pictures, music... but I've never had to back up settings/bookmarks/etc.
If I'm asking a rather involved question or if there's a tutorial or previous post on this topic that I missed, please let me know.
And thank you in advance.

A:To-do before factory reset???

Welcome to Windows Eight Forums, HighCountry.

You have the right idea to back up all important files.

Do you sign into your computer with a MS account? If so, all settings, apps, and Start Screen arrangement will be saved and should be restored upon boot.

So far as Firefox, you may want to post that question here: Firefox

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RELEVANCY SCORE 50

I'm having issues with a MSI CR 600 with windows 7, I saved all my photos and files that I wanted to keep. I then proceeded to do a factory reset and the counter is still counting at just over 600 minutes. I don't have a boot disk for it, I'm just wondering if it normally takes this long or longer? Any help would be appreciated.

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HP has informed me I need to do a factory reset of my HP Pavilion LK8JHHPQ laptop. I've never done one before. Could someone provide the instructions for such an operation? If I'm not mistaken all the applications and programs that came with the system will be restored, is that right? I would only have to install any programs I've loaded myself, such as Word. I should save all the files I need before running the factory reset,  is that right? Thanks

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If I factory reset it and it will be like the first time i started it then i wold like to factory reset it.. but i dont know how. a video tutorial will be better  Please

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I bought my wife a new laptop and my grandson set it up. We have subsequently tried to log on but it doesn't recognise the password as remembered. It says to reset the p/w but you can't do that without logging in to the system. Probably the best solution is to do a factory reset and start again. How do you do that please? 

A:Factory Reset

Wally559903 Hello;Allow me to welcome you to the HP forums!To factory reset your laptop, while it is booting, hold down the F11 key. That will invoke the HP Recovery Manager, and using that, you can do a reset.However, if you want to RETAIN what you have, there is another way -- to reset the password ... Sorry, we're not allowed to tell you how to bypass the password ... but ... if you Google for Trinity Rescue Kit, you will be lead to a site where you can download an image file from which you can burn a CD. They might also have USB images -- don't know for sure.If you get a lot of results, then go to the MajorGeeks site -- that is trustworthy.Once you have this, you have a choice of media to create:1) If you can boot from CD, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.2) If you can boot from USB, download and install RUFUS and use the option to create a bootable USB stick from the ISO file.Once you have made the boot media, boot your PC and use the option to BLANK the password.After that, you should be able to login to the PC -- and then, set a new password.Good Luck

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RELEVANCY SCORE 50

My Toshiba laptop is currently screwed up, and right now, so I decided to try and factory restore it. Normally when I try to start it up, it brings me to the "Windows Error Recovery" screen. I do the "hold 0" thing and I get brought to the screen to choose an operating system, but when I do it just brings me to the "Windows Error Recovery" screen, rather than a warning screen, which is what I'm told should appear.
 

A:Trying to Do Factory Reset

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RELEVANCY SCORE 50

Please help...I need to factory reset my desktop for Windows 10.   Does anyone know how to do this?  Thank you.

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i want to make a factory reset to my laptop, it is a Pavilion g6 model A1Z92UA#ABC, so I made a partition to the hard disk I know I can make a factory reset. how I could resolve that problem?

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I am putting my laptop up for sale.  I have removed all personal files.  How do I factory reset the laptop?

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I am having some issues with my desk top computer and I was woundering if my model comes with a FACTORY RESORE POINT to put it back to when i first turned it on when I brought it.I have saved and deleted all files and pictures and other staff and then I have uninstalled all programs I have installed sinse I brought it.Now I am unable to find factory restore point and I hope it has one. Can any tell if it comes with ( FRP) and how to do it. Thanks to all MICHAEL

A:FACTORY RESET

Hi, Michael: See if the info at the link below is of help to you... http://support.hp.com/us-en/document/c04758961

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RELEVANCY SCORE 50

Hello Everyone:I recently bought a laptop and decided to get my friend to set it up because I was to busy to do it my self. When I got it back I found that he had installed Windows 7 instead and partitioned the hard drive. I did the free upgrade to Windows 10 but now I am wondering if there is anyway to do reset it to factory defaults (with all the preloaded software and such)

A:Factory Reset

Since you did the free upgrade to Win 10 the computer would have been registed with Microsoft, hence just download the OS from Microsoft and the it should activate automatically.Alternatly:Since the computer is loaded with Win 7 which was not shipped with the computer, you need to get a Recovery Disc from HP and run Recovery.:http://support.hp.com/us-en/document/bph07143

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RELEVANCY SCORE 50

I have acquired a Lenovo ideapad Win 8 from my son which I would like to restore to factory settings. He does not remember ever having a recovery disc. Is there a way without one?

A:Factory reset Win 8

Run the Lenovo One Key Recovery: https://support.lenovo.com/us/en/solutions/ht077084

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RELEVANCY SCORE 50

Hey there,
 
Sorry if this is the wrong section, but I'm using a lenovo Z50 and it's been running really slow so I decided to do a factory reset. I'm at the point were It's just starting up, saying "Welcome" then restarting. Any suggestions?
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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