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brand new dell locks up sometimes at bios screen

Q: brand new dell locks up sometimes at bios screen

here lately my new dell insprion 1501 notebook will sometimes lock up in at bios i shut it down hard ( i really hate doing that) and take the battery out and press the power button to reset the notebook, after doing so it works fine, it is still under warranty, but before sending it back to dell id like to see if i can fix it myself, i use this notebook for my everyday work life so i can really bear without it. heres my specs:

Dell Inspiron 1501
AMD Turion 64 x2 2.0GHZ (800MHZ FSB)
2GB DDR2 Ram
15.4" Widescreen Glossy screen
ATI Xpress 1150 Video Card
53wrh battery (6 cell)
windows vista home premium

anyone comes up with anything to save me lost time, let me know

Preferred Solution: brand new dell locks up sometimes at bios screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: brand new dell locks up sometimes at bios screen

Return it while you can thats what the warranty is for. Or at least give Dell a call and see what they can recommend.

I've also removed your email address, posting it in an open forum is just asking for Spam.

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This is my dad's machine, and it locks at the Dell logo before the progress bar even starts. I don't even have the chance to get into the BIOS or boot options, nor into diagnostics by holding down Fn while starting. I've even tried with a USB keyboard.
It starts super fast, so I discharged the stored power with a paper clip in the hole on the bottom, but that did nothing. I tore the whole thing apart, reseated the RAM and tried each stick by itself, reseated the battery, unplugged the CMOS battery for a few minutes, and I'm out of options here.
The funny thing is, he had this for 4 years before this problem occurred.
Is there anything left? If there was even a way to sideload a BIOS on this board, it would need to be one with Secure Boot off., and I can't imagine where I'd find that. 

A:14z 5423 locks at Dell Logo - cannot get into BIOS

 "reseated the battery, unplugged the CMOS battery for a few minutes "

Just making sure, you're doing it correctly.....
1. Remove or disconnect the coin cell battery ( You can buy a new battery at your local Walmart or dollar store for about $2.00 - $5.00)
2. Press the power button for at least 15 seconds to drain all residual power from the system
3. Assemble the unit, hopefully your computer starts normally

Instead of holding down the Fn key, you tried tapping the F2 key(BIOS) or the F12 key(Diagnostic) at boot up? If no, then I like to suggest you follow the steps below:
1. Power off the computer
2. Power on computer, quickly start tapping the F2 key continuously. Hopefully, you'll be able to see the BIOS screen.

Note: If your system is windows 7, you can also try tapping the F8 key - Advance Boot Options)

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I belatedly learn that my daughter's Dell E510 has occasionally been failing to open folders or software. Tonight it suddenly gets past the XP splash screen and hangs, that is, after the splash screen, the screen goes blank with the pointer in the middle of the screen and that's all. The four Dell diag lights are off. The HD sounds like it's spinning up when we power on, but after a while, all is silent except the psu fan.

I ran the quick diagnostics and HD diagnostics with no notable results. We took the two 1 GB RAM blades out in different combinations, but it didn't help. We took out the GEForce GT8800 and replaced it with the original video card but it didn't help. We disconnected all the usb devices but it didn't help. We took out the battery on the motherboard and then put it back in (haven't had time to buy a new one yet). We fiddled with all the power cables and connections. The after market PC Power and Cooling PSU seems okay, that is, the fan is running.

I put the Dell installation disk in and booted to it and let it run through the XP setup, but on the required restart it just hangs again.

I'm running the extensive testing in Dell diagnostic now, but it's past all the memory tests without any notable results.

Any ideas? Is the hard drive dying/dead? How would I know? Is the motherboard dead? How would I know? Doesn't sound like a software/virus issue but who knows. She had a booger of a trojan ... Read more

A:Dell E510 locks up after Windows XP splash screen

Eerily similar to my Precision Dell 9150 model, it loads all the drivers of Windows XP Home, but as soon as it's to activate the Hard Drive for formatting, it halts, As it says Windows will begin installing. Never does.

The 4 number lights I presumed were for the 4 SATA contacts on the main board, it detects RAID use or more then one in use, but I could be wrong I guess.
Seems logical number wise.
There's no physical damage to the mobo and BIOS works good, like mine? Memory in different slots is something I check as well, it can go bad.
CPU connection and fan contact are important as well! You mounted an aftermarket HSF?

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I emailed tech support and got zero response on this. I opened the new lap top I ordered (Inspiron 5000) turned it on.  The screen flickered several times, and then finally went bright/normal - for about 5 minutes.  After that it went at least 98% dim, almost black.  You can only VERY FAINTLY see the desk top on the screen.  I restarted at least 5 times with no luck.  It is still consistently a dark screen.  It is so dark that I cant even see the mouse to do anything or click anywhere.  I had to force restart to get it to restart.
Do I just have to suffer through the hassle of returning this???? Or can something be done on my end to remedy this???

A:BRAND NEW - JUST OPENED Dell Inspiron 5000 screen is VERY DIM, almost black

It should not be that way out of the box - contact Dell to have it exchanged.

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When I am using this device in normal laptop mode, all is great. When I want to use in tablet mode and the screen is laying against the bottom of the laptop, the screen turns off and locks as if I had closed it normally. Tablet mode works ok if I don't lay the screen all of the way back. If there is a couple inches of space it seems to work okay.
It's out of warranty and I can't send it back as I bought it from Tigerdirect.com and they essentially went out of business and had a fire sale.  The new owners of Tigerdirect Business wouldn't accept any returns.
Any help is appreciated.

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I have DELL Inspiron Laptop 1720 and it caused a Blue Screen of Death error within first couple of hours. I begugged the error in the two files that I am uploading. The first one says that it is because of some driver error and the second one which was debugged from Memory.dmp of about 300 MegaBytes also says in the middle that it was due to Memory Corruption as well.

Could someone please explain it more clearly to me which file is right and do I still need to check my Memory because the laptop is still brand new.

debuglog.txt has been debugged from mini040808-01.dmp of size 135K from windows\minidump folder.

debuglogmemorydmp.txt has been debugged from \windows\memory.dmp of size 300 MegaBytes.

Both of the \windows\minidump and \windows\memory.dmp belong to the same Blue Screen of Death Error.

The Blue screen of death was very quick and I did not get any chance to note down anything at all thats why I debugged them.

Then again yesterday I got one more Blue Screen of Death Error while restarting Windows and it was " IO System Verification error in HIDCLASS.SYS (WDM DRIVER ERROR 220) (HIDCLASS.SYS + 2484 at 909Af484).

Please help if the Blue Screens of Death belong to software or hardware problems.

Other than those two Blue Screens of Death the system has been working absolutely fantastic and I have not received any other error messages within the Windows Vista ever since I bought it on 08 April 2008.

Do you guys think it is serious issue wit... Read more

A:Brand new Dell Inspiron 1720 Laptop causing Blue Screen of Death

I am attaching the zipped original minidump file. I am still curious to know the reason for that blue screen of death please.

If I can, I will try to get everything out of Dell Australia's Total Satisfaction Policy to avoid any hassles in future with the hardware problems with this laptop.

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Hi all,
I have a spare computer from work, but I do not know the password to log in, and so would like to wipe it. Ergo, I decided to try and boot the computer using a USB thumb drive with Ubuntu on it, so as to wipe the windows partition on the hard drive and then install Ubuntu. The computer boots normally to the Windows XP login screen. When I press F2 or F12, there is no display output. I have tried this with a variety of monitors and with two D-SUB cables (one at a time). These are the Samsung LT27B551EW, LG 27EA63V-P and Dell Rev A00. None of them show either the Dell splash screen or the BIOS screen. I have tried pressing F2 and F12 at strategic intervals (every 2 seconds) but still there is no display output. I also know that I was able to access the BIOS on the same computer a few months ago, but I forgot which displays I used then - I had to wait for permission to wipe the hard drive.
I have also looked up this problem in a number of other places, and found that this is supposedly due to an incompatibility of some kind with the monitor. However, I am not sure as to how I might go about fixing this issue, as I do not have any other monitors or cables which work with the Dell - all my other cables are either HDMI or other sorts of cable which do not plug in to the Dell. If there is a way to use the hard drive and wipe it without accessing the BIOS I would also be grateful to hear about that too.

A:Dell Dimension 3000 skips Dell splash screen and BIOS

Try connecting the USB stick before you power the system on.
You can try this too:

Power off, and unplug power cord from rear of PC
Press/hold power button for ~30 sec
Reconnect power cord to rear of PC
Power on and immediately tap F12 a couple of times

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I was wondering if anyone would be so kind to assist with a problem that suddenly started with my second computer (Dell Vostro 400)
Its running windows 7 home premium and all the sudden it now stops at the Dell bios version screen. It did this a couple times the lastfew days, but when I restarted it, it booted ok, but when I checked on it later then the computer was frozen again with a black screen.  I have borrowed another computer from work and swapped out the hard drive, and it works fine with the other computer (same hardware). So I dont think its the hard drive. Any advice on this would be much appreciated.

A:Dell Vostro 400 - freezes right away at Dell bios version screen

Oh, I should mention that I do hear one beep and then the Dell screen shows up and then freezes.

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I have a 2 month old XPS15 purchased form the Dell Outlet Store in the UK. I usually have it permanently plugged in, but recently used it on battery power for the first time. I noticed that the battery wasn't charging, and the indicator light at the front blinks alternately white and orange (one white then one orange)
After a bit of investigation I found the BIOS Battery settings saying that the battery was not a genuine Dell battery and therefore wouldn't charge. I have not changed the battery - the machine is exactly as supplied by Dell.
It now pops up a warning about the battery whenever I power on.
I tried upgrading the BIOS (from 1.1.3) but every time I tried it would fail.
Is it now standard practice for Dell to supply laptops without genuine Dell batteries?

A:Brand new Dell XPS15 9560 not supplied with a genuine Dell Battery

Contact Dell for a warranty replacement of the battery.

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So I get this computer from my friend and it has 2 hard drives in it and 2 cd roms but it will turn on and go thru the dell screen. It even shows its going to the bios screen but when the screen changes after it loads, it just stalls on the next screen with an underscore flashing. I can't figure out what to do to get this thing to go to BIOS. Also when I installed both hard drives in another computer, they were showing as unformatted. I'm thinking this computer is shot. Anyone have any suggestions?

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GM, i have a dell inspiron 531 when turned on it goes into f1 to boot or f2 to set up
how do i fix this. running windows vista

A:Dell BIOS screen question

Try repairing Vista startup by booting from a Vista install DVD and selecting the repair options. If you press F1, will Vista start, or do you get a black screen?

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I bought a Dell 7370, after installing Windows, Bios Update and driver (latest was graphic drivers) the laptop went into black screen. So when Iam starting it only power LED, charging LED and Keyboard light is working and I can here some coil whine.
I chatted with Dell Support an das long I have no working Service Tag they cannot help me with physical Support.
I already tried some things, like almost total disassembling the notebook.
Further I tried forced ePSA and the bios recovery. In both cases the display doesnt show anything. In case of the bios recovery with USB Stick (Formated with FAT32 and containing the renamed Bios file) I can see that the USB is working (Usb led is lighting). With a normal start up its not lighting. But I dont know what to press to maybe start the recovery, maybe someone can tell me how to trigger the recovery without seeing anything on the display.
The only thing that works i tried today is starting with pressing „D“, so in this case the Display works fine and shows the colors.
Maybe somebody has an idea what I could try here or can help me with the Bios recovery.
I bought the Notebook in Germany for a cheap price and it was working well at the beginning (it has an english keyboard). Inside the Notebook I can read a lot of stickers with rev. 0.1 and (08.2015) and the Bios at the beginning was 99.1.4. And under the keyboard is says Latitude E7370 instead of Latitude 7370. Could it be that this is some pre model or something... Read more

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I recently purchased the tower and a auction When the computer boots up its say the name of the college on it.

is there away to remove the name from bios splash screen

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I could get into the bios screen but I can't modify anything! I could before. What could have caused this and how do I remedy this? Thanks!

A:Dell c610 froze at bios screen

Sorry if this sounds daft, but if you cannot change anything you are probably not supposed to!
Does this mean that no keyboard functions are working or is everything otherwise OK?

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For some reason I get a screen flicker that is noticeable and irritating. It happens with every BIOS after 1.2.00. Not sure why, but if I want to get rid of screen flicker I have to back to BIOS 1.2.00. Has anyone else experienced this problem and/or found a fix? I think it is rather unacceptable for a $2,200 laptop with a 4K screen to have screen flicker issues and for it to continue to be a problem with the last three BIOS releases.

A:Dell XPS 15 9550 Screen Flicker BIOS

Hi JPlugaru,
Thank you for reaching out to Dell Community Forum.
Please run the LCD BIST and check if the issue is replicated on this test:
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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I have a Dell PC that is not booting into windows and you can't even see the Bios screen. It is just a black screen on boot. I tried another hard drive in the computer, but the same result happened. Tried the H.D from the faulty computer in another PC and it wouldn't boot up either. Unsure of what to do or what could be the problem. Any suggestions? Thanks.

A:Dell PC not booting, no bios screen present.

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Hi all

I have done LOADS of searching different places about this problem I have.
I want to do a clean install but as the PC boots all I see is a black screen,
the up pops the XP welcome screen (Yes win7 form sorry
about it been a XP problem more or less I just really need help
on this 2nd PC to get win7 onto it) then the PC boots as normal
I get too the desktop but my OS is XP and I do not want XP as my OS lol
and if I had to install XP again the PC needs a clean install anyway too
give it a fresh start!

There has to be something that has stopped the dell welcome screen with the blue loader below
coming up on boot?!?! It did when I got this old PC its a dell dimension 2400 lol but better then nothing
at the moment

Any help would be great I am really stuck and do not know what to do here

A:No Dell welcome screen, cant do a new instal, no way of entering bios

Hello Lodgik mate is this the laptop you are trying to install on or the old Dell? which is what I think you are trying to install to.

Mate if you are using the Dell the just get a new hard drive and be done with it. Mind you I have the exact same model Dell that you have and I don't know if the specs would be up to it as mine only has 2GB RAM and some slow old CPU so be prepared for a fairly slow machine and don't forget you will need a 32bit version of 7 and if you do go new hard drive you can get the OEM 7 and that is going to save you a lot of money even if yo up the HDD and some more RAM.

Some system specs on the Dell would be handy - Speccy - Download < download from piriform and post back results of the run using the XP.

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I have a Dell Mentor Media re-installation USB directly from Dell that I got brand new. Its telling me its used and cannot be used by me to reinstall Windows. Anyway to fix it?

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I have old version A05 on my E6410 Bios. I tried to upgrade to A06, then I´d like to upgrade to A07, A09, and then to A13, because i need to have the A09 installed before install A13.
I`ve downloaded all the versions, but the problem is that the Dell BIOS Flash window does not start !!!
I need help please

A:Can`t Upgrade Dell E6410 Bios - Dell BIOS Flash window does not work

Well, i follow the folowing steps from this forum (http://en.community.dell.com/support-forums/laptop/f/3518/p/19413136/19971740.aspx#19971740):
1. Install UNetbootin from synaptic2. Run it and create a FreeDOS USB key.3. Copy the exe BIOS update file to the USB key from inside ubuntu.4. Reboot into BIOS setup and change the boot order to boot from USB5. Boot into a live freedos session. * The USB key will offer to install freedos on your hard disk. DONT - that is ubuntucide!* Don't use himem or or that other memory thingywhatsit - just straight freedos6. C: 7. dir8. run the update
And i could install the Bios Upgrade. Now are upgraded to A13.
Aniway something is wrong,because from windows OS, the installer does not start !!! 

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Hi everyone:

I have a Dell Inspiron 1720 with Vista. Days ago I remember downloading something that made my laptop reboot. Upon rebooting, I still can't get past the bios screen. (Actually I do, but only to a black screen with a blinking cursor.) I've pressed F12 to change the boot order to CD Drive. Ive inserted a vista bootable disk in and heard it spinning and working. Seconds later, I get an error along the lines of, "Not a bootable disk, press X to retry". I've tried the test that is available in the F12 setup, but no errors were detected.

Any help would be greatly appreciated.

Thanks, Dala

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I got dell inspiron 5423 core i3 processor windows 8.1 installed, 500GB SATA and 32 GB SSD. My bios is Aptio American Megatrends A13 and secure boot on. I have done some disc clean up earlier.
After rebooting it showed the Dell screen with the F2, F12 options but after that it goes straight to a black screen with a frozen white underscore. It is not booting from its hard drive and it has got secure boot enabled so that i can not boot using usb/CD drive. I pressed the power button to turn off then back on my computer and proceeded to press first F2 but it went back to the black screen with a white underscore, then restarted again pressing F12 went to the black screen again, restarted one more time pressing F8 for safe mode but nothing works. So i will not get past the initial dell screen. I have done ePSA and comes with error code 2000-0332 video integrity problem. Also i have done CMOS battery trick as well. Nothing is working. I've looked up on Google what to do, but couldn't find a definitive solution. Please help.

A:Dell inspiron 14z Black screen when goes to bios setup

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As you know, when the notebook is on AC power, the display uses maximum brightness. When it is on batteries, it uses a reduced brightness.

The problem that I observed is that If I start the laptop on batteries and plug in the AC Adapter while BIOS is loading, it does not change the brightness to maximum. Why ?

If I plug it in after the BIOS screen, it changes the brightness perfectly.

Please advice on how to correct this...

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Help please

when I switch on the laptop it freezes on the bios loading screen, nothing happens

any help would be appriciated,

Dell Bios revision A16

Thanks Telfie

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On the Monday July 26th i was hit with a virus bomb with 4 types of rogue software, a bunch of trojan and including a smitfraud-c. I got rid of these viruses, but I accidently wiped a section that i supposed to not touch. Apon rebooting my system i get a dell bios loading screen then just black.

I tried to go to safe mode it shows the files loading, but it won't go to the windows screen. I have a installation cd for windows but some of the files won't load properly. i tried making a CD-RW copy on my reinstallation for windows, but my disk won't read 4 files.

A:dell bios load then black screen no windows logo

and welcome to the Forum

If a repair install did not help, probably your best bet is a clean install. You can take the drive out to salvage any data you cherish that is not backed up.

You can get a reinstallation guide specific to your Dell here

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It used to a couple of days ago. I have Windows 10 and had to do a refresh of the OS and now I don't get the Dell logo on the screen on startup. I can't hit F2 and go to bios. Can't hit F12 to go to boot option. On startup I get a slightly lighted screen for 2 seconds and then off to Windows 10 Desktop. Computer runs fine from there. No bios startup screen. Any ideas why this happened and how to get back to normal?

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I've recently installed Windows 7, downloaded updates, or installed programs that have asked me to restart. On doing this, PC shuts down fine, starts up, but on BIOS screen, half loads and then freezes. I have to keep finger on power button so it cuts power, then start again, then it loads up fine?
Im thinking it is because I havent got my boot options in the right order. Can anyone help?

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My brother took my laptop and make some changes to the bios and put and image on the bios.... How can I change or disable this image.....

A:How to disable or change DELL D510 Bios Splash Screen

landy said:

My brother took my laptop and make some changes to the bios and put and image on the bios.... How can I change or disable this image.....Click to expand...

Check your pm

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Hi all
i have a dell inspiron 1564 which i purchased about six months ago.Recently i installed ubuntu 10.10 along with my existing windows 7.But from yesterday i hear unusual beep sound at bios screen when i tried to shut down ubuntu and tried to log in to windows.I even tried uninstalling ubuntu and doing system restore but the noise still remains the same when i restart the system.Moreover what i notice is that the noise is not coming from the system.Could it be something related with virus or hardware?

A:Dell laptop making unusual beep sound at bios screen

any pattern to the noise
.Moreover what i notice is that the noise is not coming from the systemClick to expand...

what exactly do you mean by this

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I updated BIOS M5010A12, but after restart my computer is dead, no beeps, just power led is ON and DVD drive is checking for disk.
I browsed a lot and I just found steps for bios recovery for N5010, I have M5010.
I copied .rom and .hdr file extracted from bios to USB stick formated to FAT (256MB), 
removed battery, inserted USB to all connectors, put power cable while holding "End" button.
Laptop powered up, but nothing happened. Power LED is on, but screen is still black.
Please, help. Laptop is out of waranty and I don't want to spend money for programming flash via programmer.
Thanks folks!

A:Dell Inspiron M5010 BIOS update failure - black screen

If you've waited for 20-30 min to see if the recovery worked to no effect, you really don't have another option at this point.  It'll likely cost about what a replacement board does to have the BIOS chip unsoldered, flashed and resoldered.
That said, $150 is a lot to spend on a system this old.  It may make more sense to replace the system.

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Hi there, Im pretty desperate right now. I was having problems booting from and USB drive on my Vostro 5470 and I tried to disable "secureboot" and enabled "Legacy" on the BIOS setup screen. Right now the notebook wont boot and wont open the BIOS setup either (Preparing to enter setup).

I tried disconnecting the Hard Drive, tried disconnecting the RAM, I tried disconnecting the BIOS battery and pressing the power button for a while...

Nothing will get me past the Dell logo screen.
What can I do to solve this? Please, help!

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Hi everyone,
I have a Dell XPS 17 L702x that I was prepping to sell.  The basic specs are:
Intel i7-2760QM
16GB of RAM (4GB x4)
NVIDIA GeForce GT 555M with 1080p 3D screen
500GB 7200 RPM HDD x2
Windows 10 Pro
Like I said, I was prepping to sell the laptop.  The laptop was functioning properly.  I had wiped the HDDs clean and was in the middle of performing a clean install of Windows 10 pro from a USB drive.  I have done this before and never had a problem.  The install started correctly. I selected the drive that I wanted, and the installer wrote the files to the drive.  The laptop then restarted.  The power came back on, the fan started up, and I could hear the optical drive and HDDs spin up.  However, the screen stayed blank/black, and the Dell splash screen never appeared.  The activity light on the USB drive never comes on.  The normal functions keys do nothing.
Here are some troubleshooting things that I have tried:
I removed the RAM and HDDs.  I get the typical 2 beeps from not having any RAM.  Motherboard seem ok.
I have tested the RAM in my work Latitude E6430.  The E6430 will boot with the RAM from the L702x.  The RAM seems ok.
I have tested each stick of RAM one at a time in various slots in the L702x.  Same problem, blank screen, and no beeps.
I have connected the HDDs to the E6430 with a SATA to USB cable.  I can format and read/write from/to the HDDs.  The HDDs seem ok.
... Read more

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Dell bios screen stops loading @ about 80%. When I restart and try and use ANY of the "F" keys or Ctrl Alt Delete or my OS disk or Diagnostic/utilities DVD's that came with my laptop... nothing happens. Any help would be greatly appreciated. Thank you

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I have had several Dell Laptops (D630, D830, E6410, E6510, Precision M4500), and with the D630 and E6410 Dell was VERY helpful after the warranty expired (in one case by 5 months).. even replaced a system board or 2 since tons of people were reporting issues similar to mine on the D and E series.

on my Precision M4500, I called Dell 1 day (24 hours) after the warranty expired.

Issue: The system would REFUSE to boot past the dell BIOS splash screen.
It would finally boot after 10 or so power cycle attempts.

Dell refused to "help" me but did give me some advice
now ... 1 month after the warranty expired - the issue is back

System Info:
Dell M4500
16GB DDR3 RAM (Dell Certified) - issue remains when I use the 8gb in my e6410
bluray drive (I also tried to boot using the dvd drive in my e6410, issue remains)
intel 6250 wifi/wimax card
gobi 2000 card
i7 cpu
NVidia FX 880 gpu
bios level a15
os: dual boot via GRUB - Ubuntu 13.10 and windows 7 ultimate (both 64 bit)

when it does finally boot, I get a message about intel management engine booting the factory image or something to that effect

it will NEVER boot past the bios splash screen on battery only (even with a new battery)
once booted, I can unplug and get about 2 1/2 hours of usage from the pc

I can access the bios settings with no issues - even on the "no-boot" power ups

once it does boot, there are no other issues

after reading on the internet I found this to be a COMMON problem
s... Read more

A:Dell Precision M4500 - Wont boot past BIOS splash screen

I now have 2 M4500 that do the same thing. With Intel SpeedStep enabled, it refuses to boot. Both have SSD drives, 16GB DDR3 RAM, NVIDIA FX880 GPU. one has a i7-940 and the other a i7-920. I hope DELL steps up and fixes this issue in A16 BIOS update.

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I am trying to install Win XP MCE x86 en 2005  because I had to replace the hard drive with a new one ! Even  after the hard drive  out of the laptop I could still get into the BIOS and also run  the diagnostics and the screen  was working perfect > The laptop has been sitting around for over a year until I finally got  the new hard drive and the proper Operating Win XP disks that  will work with the  Product Key ! But now I can not run the diagnostics (F12 ) ,enter the BIOS (F2)  the screen  is black and  I have hooked up a external monitor  and the only keys that will get a image on the external  monitor  is  by holding the FN key down while  pressing the system on button to start the machine , but  the screen is unresponsive and  has large  pink square sections over the screen if I use  Ctrl >>ALT >>DELETE it will restart and if I do nothing  I can hear the disk drive  and all lights are on and I will hear 2 beeps and  then  nothing ... if I touch almost any keys  they will beep  repeatably until I release my finger from  them ! I have done the power down and checked the RAM  and removed the  hard drive and started the machine  powered it back down and replaced the  hard drive and started it back up but no changes  were to be found !  Could  this all be a issue  with the small Cell batt... Read more

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I just a bought a new laptop yesterday, DELL Inspiron 15 7000 Series Model 7537, with windows 8 installed, I checked the laptop and surfed the internet a bit, I checked the windows 8.1 in store and it showed me that I have to update my windows first in order to download this 8.1 update, i decided to update the windows.
When i started the windows update, it showed me there were 112 updates there, i clicked on download the updates, but none of them seemed to work, however I searched around and found that I must turn off the metered connections limit download. However, the updates seemed to download and after downloading around 70 updates i decided to restart my laptop.
My laptop restarted with a dell logo, and right after that a blank screen, and after a while a cursor.
I have been restarting my laptop since yesterday and to no aid, a blank screen is showed and nothing else happens. I tried to enter BIOS setup to boot from the other D drive recovery, but I am unable to enter the BIOS setup.
I try to press F8, F12, F2, F10, to enter BIOS or atleast start the automatic windows recovery, but nothing seems to be working.
I spent a lot of my hard earned money to buy a new laptop with a new windows, and this is really frustrating, any help would be highly appreciated.


A:Dell Inspiron 15 7000 Series (7537) Blank screen, windows 8 not booting, no BIOS?

I am having the same problem and bought the computer in Feb 14.  Got the "you can purchase a software support since your warranty is up after 90 days" from tech support, that is not right.  Would be interested if you get a solution.

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Hi. I have recently had a virus on my pc that malwarebites found. After trying to remove it I gave up and phoned dell to get my pc reset to factory settings. After doing so I have been getting these crashes when playing hi res games such as CoD. First of all my fps drops very low. Then the game becomes VERY laggy. Then after that it crashes and I get a blue screen saying something like.

Windows has shut down to prevent damage, error detected in windows framework.

Upon rebooting I open up Event viewer and always see this message.

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service

If anyone could help me I would really appreciate it as it was an expensive PC and I really dont want to have to send it back to dell.

Cheers - Fazzz

*Edit* I have uploaded some pics of my cpu spec

A:Dell XPS800 crashes with blue screen and BIOS error when playing CoD4 (any hi -res game)

Did you re-install all the Windows Updates after doing the factory restore? Are there any yellow exclamation points in the device manager?

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A few days ago, my computer stopped booting up. It would get to the Asus bios screen, where it would sway press del to enter setup, and then it would freeze. I tried booting it for a while, then I gave up and decided to come back to it the next day, and it worked fine. It continued to boot fine for a few days, until yesterday, when thew same problem started again. This time letting it sit didn't seem to work, not sure what to try next. Is a new motherboard in my future? Or could it be something else?

A:Computer locks up at bios

Sometimes it's the HardDrive trying to be recognized.
Trying removing all internal Dust
And/or reseat the HardDrive and cabling

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I turn the computer on and start pressing F10 every second. The screen remains blank. After 4 minutes or so, I stop pressing  F10. The screen remains blank, nothing happens and I turn the computer off after a half hour. I purchased this computer with Windows Vista installed and a free upgrade to Windows 7 that I installed immediately in 2009. I am certain that after the upgrade I was able to invoke the BIOS program, but it has been several years since I used the BIOS. The BIOS Version/Date on my computer is Phoenix Technologies, LTD 5.43, 6/3/2009. I downloaded an update from HP, sp43096.exe, version 5.49 for WIndows Vista so it would not update the BIOS on my Windows 7 system. Perhaps if I could update the BIOS it would resolve my problem. Is there a BIOS update for WIndows 7 and motherboard, M2N68-LA? Many thanks for help.Loren Hall

A:System locks up when I use F10 to go to BIOS

@lorenhall, welcome to the forum. You should try tapping the Esc key while the computer is booting to see if it helps.  There is no BIOS update for Win 7 available.  Here is another thread that may help you install the Vista BIOS in Win 7.  Read it carefully to see if there is a solution that you are comfortable trying.

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My Dell 1545 locks up after 30 minutes of use. It will not do a complete shut down, gets stuck at log off. Screen will say it is logging off for over an hour if I let it.
It will not take the auto updates. It tries and fails on updates.
Anyone have any ideas on this?

A:Dell locks up

First we wil make an anti virus scan
We will then downloand malwarebytes and make a full scan
If these are negative, we will do a clean boot to help diagnose
If these do not work, try in safe mode and see what happens.
Same for Seven and Vista

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I've downloaded BIOS version P01.B1 for my gateway dx4831-07 from the official site and installed following the instructions.
Installation was successful but now windows locks up at the "starting windows" screen. I can only access on safe mode. I've tried putting the Windows 7 Home Premium x64 Installation disk. Once booted from the DVD it started loading the windows files, and then it locks up again at the windows logo screen.

I did the SF_Diagnostic_Tool I uploaded the rar archive like in the instructions: http://www.sevenforums.com/joinseven...p?do=addmember

A:Bios Update Windows locks up

Hi JohnyDale, Welcome to Sevenforums.

1. Well since you're getting to the Windows boot menu, your BIOS is recognizing and reading the drive. I think its possible that the BIOS change could require new Windows driver(s) to use, but safe mode should overlook that. Have you tried booting off any other devices and see if you can still access/read the drive?

2. It can be a issue with the BIOS update. The workaround is to change the Boot speed setting in Bios to "normal" instead of the default "fast"
Press and hold the F2 button, then power on the Unit. That should bring up the BIOS, from there you should see a setting under the Advanced tab called boot speed, just set it to normal and you should be able to load windows normaly

3. Try to boot from DVD and do system repair.

If all fails. Do a Clean Install Windows 7, install all the drivers again. That will fix the issue.

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H..New to this forum.Needing a lil advice.I have a Dell that is 3 yrs old.When I start it ,it want to lockup.It happens when I first turn it on,I hit the button and it say dell and it starts to go and then locks up.The only way I can get it off it to push the button. Then wait for 30 seconds and maybe it will take 3-4 times to get it past the first screen.Then It works fine .Hard drive is making a little noise but runs fine.Can someone help me ? I tried a restore but no luck.Is there something I can do to help it?

A:Dell locks up on startup

If there is no error message, I would suspect the power supply unit.

Laptop or desktop?


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After changing the boot sequence in the bios and exiting and saving the changes, a black screen appeared reading "Default BIOS settings have been loaded." the computer freezes each time at this point. Since then I have tried to fix the problem by resetting the bios by removing the CMOS battery and using the jumper rest on the board. This has not fixed my problem. How may I fix this problem?

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I used to be able to get to the BIOS setup utility, and at that time the keyboard worked fine.

Phoenix BIOS 4.0 Release 6.0 copyright 1995-1998 Phoenix Tech. Pentium II - I'M.

When I press F1 for setup, the BIOS setup utility comes up. My problem is when it comes up it locks out the keyboard. I then have no choise but to reboot to use the computer.

The computer works fine in every other aspect. I am running WIN98.

Can you help me solve the keyboard lockout problem?
[email protected]

A:Keyboard locks @ BIOS setup utility.

First thing you should do is try another keyboard on that computer and try your keyboard on another computer.

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I just bought a new athlon Xp and motherboard I have it all together and I hit the power and entering bios it locks up and won't allow me to change the settings what would be causing this? It is showing the correct frequency the cpu should run at and the RAM is testing correct at post. So what is the deal?

A:Just assembled MOBO and CPU..Turned on locks up in bios

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SO just received my new Gigabyte X38-DQ6, laid everything out (just like every other MB install), pulled out the old / put in the new, installed the new INTEL core2 duo 2.4 (using stock CPU Fan for now), installed the new OCX (MB Compliant) MEM (2 one gig chips), installed the ATI Radeon 850 PCI Express card and connected up the new 650W Thermaltake Powersupply. Connected Keyboard and MB and after flipping the switch the Motherboard and fans start.
SO the CPU Fan spins for about 4-5 seconds and stops, I get no beeps (indicating what might be wrong), no video and since I don't have a classic keyboard I'm not able to see if any of the lights are coming on.

ANYONE with any ideas, please share... I've reseated the CPU Fan, MB and removed all peripherals and even stepped back to a single Gig Mem Chip and same results. After holding the power button I get the MB to shut off. Upon trying to power up again the MB responds exactly the same except it powers itself off about 3 seconds after the CPU Fan stops.


A:GigabyteX38-DQ6-brand new and never reaches BIOS, Anyone?

Reset the bios to failsafe settings. Make sure your power supply's 4-pin 12volt Molex connector is attached to the motherboard. Try a better, stronger power supply. If all this fails, replace the motherboard

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