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browser won't load my home page

Q: browser won't load my home page

i own a website, i made no changes to my browser, and yet suddenly, my browser (all versions of IE since i tried uninstalling 6.1) refuse to load any pages on my domain. everyone of them gets hung up at 'web site found - waiting for reply'.
i've been through the tools in my browser, and reset everything to absolute lowest settings. there are no restricted sites and no restricted settings (and never were). i uninstalled ver 6.1 and went to an older version, and nothing i try gets the pages loaded. not a single page on my home domain will load, although all other websites load as normal.
i installed netscape just to check, and it loads just fine on it, but won't load with IE.
i've ran norton corporate, browser hijacker, and lavasoft ad-aware 6 and they all say i'm clean.

what on earth is stopping my IE browser from loading the pages on my home domain? i'm at the end of my rope and any help greatly appreciated! i can't do any of the administration on my site because i can't load a single page.

Preferred Solution: browser won't load my home page

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: browser won't load my home page

Download Hijack This, run it but do not fix anything yet, save it as a .txt file, copy the Hijack Log and post it.

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How can I switch from a YouTube video back to my home page without losing the YouTube tab? I want to hear music selected from YouTube videos and still read my home page content.

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It's now 2018. I'm using Windows 10 version 1607. This very same issue in the post
has been plaguing me for several months.
My 'default' browser is set to Microsoft Edge.
If I am running a non-browser app then the Microsoft Edge (ME) will open randomly to its set startup page. It won't go to a bogus URL ... just the main page as configured in my ME settings.
If, on the other hand, I am working with Firefox or Chrome or Opera, that browser will randomly go to the 'home page' as defined in that browser settings.
Every available malware-detection app already mentioned in previous posts here has been run and no issues detected.
Checking and repairing the integrity of my system using DISM and SFC both do nothing to fix the issue.
I'm almost certain this issue is caused by the Windows 10 OS trying to get out on the internet to do something. Whatever this 'something' is it is unsuccessful and it only gets as far as activating the browser 'home page'.
Has anyone got any suggestions as to how to resolve this issue?

A:Random execution of 'default' browser / or sending current browser to home-page

Greetings John and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met.Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.If you do not reply to your topic after 5 days we assume i... Read more

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Please help me clean my laptop. I was trying to download Odin to fix my phone that I got into this mess. Laptop runs very slow. the firefox keeps enforcing a website as a search engine. ran malwarebytes and it detected 12 items which i put in quarentin.
with advanced thanks

A:very slow browser, browser keeps suggesting a malicious website as home page

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems. Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please run a FRST scan. This will help us diagnose your problem.Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, ... Read more

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I'm pretty sure I'm infected with something. Looks like I was asked to upgrade my Flash software but apparently it wasn't a legite Adobe. I did a quick search on Conduit search and toolbar removal, as this is what I saw on my IE next, with urls being redirected to some non-existing ones, IE home page was changed to something else (though I tried changing it back from Internet Options). Can you please help?
Thanks, Yuval 

A:Conduit toolbar, browser home-page changed, browser hanging

Which browser is affected?  Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Updat... Read more

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I've been having a few problems with my browser redirecting to the google home page. I've just noticed this - so far its only happened when I've tried to access Myspace, which is a site I very rarely use, but it only happens when I'm running OpenVPN. On my plain ISP connection the page loads up OK. Not sure if I have a problem, but this certainly is odd beahviour.

Any help would be much appreciated!


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:40:42, on 10/05/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\BATINDICATOR.exe
C:\Program Files (x86)\Cyberlink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\CNYHKEY.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.micros... Read more

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Home page address is: http:// find 4u.net/index.htm.
If I change it when I reboot it comes back.
I have looked in Start & program files, ran file find. Can not locate and remove.
If it came off the web, can I stop it from comming back?

A:browser home pagebrowser home page address

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I hope this is the right place. I have a client that is running Vista and AOL, Everything works OK using AOL, When I try to open Internet Explorer 8, rather than AOL, the computer just hangs and doesn't load the Home page (in this case Google.com). Clicking on a button in the Links Toolbar sends the browser to the desired site. Then, clicking on the Home icon, the browser goes to Google.

I have uninstalled IE8 with the same results occurring in IE7. I reinstalled IE8 again and ran Spybot S&D, AVG and AdAware. I deleted the stuff those programs found with no success. I then ran HijackThis, but I don't know enough about the items listed to make a decision about what to do. I hope the enclosed HijackThis log will shed some light from someone who can decipher the log file.

Thank you for your time...

My HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:24:20 PM, on 5/1/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\AOL\1251733565\ee\aolsoftware.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Progra... Read more

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I've searched without any joy. I use both IE6 and Firefox on XP with SP2, Windows Firewall set to allow both browsers. When I go onto the internet I connect Ok but in both browsers my home page will not load. However - if I click on the homepage icon it loads no problem. Any ideas gratefully received.


A:Home page won't load?

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Hi everybody,

I have been using my.yahoo.com home page that was provided by my IPS AT&T. All of the sudden I could not get a home page when I clicked on Home button. My home page is www.my.yahoo.com. It works on hubby's PC and doesn't work on mine. It's a customizable page that allows me to put only the stuff I want - calendar, news, apps. etc.
When I clicked on Home I get this error message (please see attached image):

Does anybody use this home page from AT&T and has an idea what happened. I did a System Restore already and it did not help.
Any tip and advice are much appreciated.
P.S. I tries to use ADW Cleaner to remove whatever a problem may be with Yahoo, but ADW freezes my computer, totally unusable. .

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Hi all. I'm running a p3 500 Mhz with 128 mb of ram, and a 10 gig enhanced IDE hdd. Recently, I've had to do a clean install of 98se, and all seemed to go smoothly. However, after downloading all the updates from windows update (including ie6 sp1), I have a minor, but confounding problem. When I launch ie6, it will not go to my home page, and clicking refresh does not work. I have to click the home button in order to get there. Also, I have a small stand-alone program called weatherbug, which launches on windows startup, automatically connects, and gives me the weather. Weatherbug still dials up but stops once a connection is made. Any ideas? Btw, i recently got a new modem, as my old one was fried. It is a u.s. robotics 28.8 external. Dont laugh, where I am 28.8 is fast. Thx all.

A:ie6 will not load home page...what gives?

Try winsock repair. It will recognize your version of Windows.



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I use excite.com/my.jsf as my browser page. I have it set up the way I want it. Awhile back I installed F-Secure Security Shield '07 by PCSecurity as my Firewall/anti-virus etc. Since then I can only open the generic version of Excite. It will not aloow "my page" to open. I have gone into tools/Int/Privacy/sites and excite.com is "always allow". I have gone into the virus program, but cannot find anywhere to stop it from blocking my page. As soon as I disable security, my page comes right up. Any suggestions??

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I am currently on my brother's laptop. Both my firefox and chrome browser stop working yesterday. I believe it started when I receive some javascript/browser error while I was closing tabs on firefox. Kept receiving these errors for each tab closed.

I don't believe it is my internet problem as my laptop seems to be connected to my router fine.

A:My browser won't load a page

What did the error message say?

Have you tried updating Java to the latest version and clearing the cache/history in Firefox and Chrome?

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My grandma is trying to get on her IE. She is connected to the internet, but when she opens IE it says "connecting to home page" but nothing will load... it just keeps showing its connecting but never connects.

She has re started her computer, unplugged everything and reset the internet modem, but has no such luck

Any help or idea's on how to fix this??

A:IE home page wont load

There should be an icon on the Taskbar referring to the internet connection. What is the status of this icon?


Click Start, Click "Network" or "Network and Sharing Center."

What information is given there? Does it say that the PC is connected to the internet?

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I cant load my excite.com home page... all I get is one line of 3 links...
I have 2 computers. It is only a problem on this one. I have run
CW Shreader Spybot Adaware rbkiller

Here is my Hijack This log:

Logfile of HijackThis v1.98.0
Scan saved at 3:01:22 PM, on 7/14/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - ... Read more

A:Can't load my excite.com home page...

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Actually it seems to but the hourglass is always there and the progress bar gets to halfway or so. And it is only on one of our computers. Thanks for any help.

A:home page won't completely load

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I use Firefox 3 and when i open it it will not load my home page www.google.com Whn i use the google toolbar it will not return any results. almost every page i try to navagate to ive me a Page load error: operation timed out after only a few shor seconds. I cannt update or install Spywareblaster b/c it cannot conntect to the net. nor can Lavasoft ad-aware. Hope i posted this right~ I tink i followed the steps right!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:54:43 AM, on 10/2/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spo... Read more

A:Home page wont load and more

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.


Please download ComboFix and Save it to your Desktop.

**Note: It is important that it is saved directly to your desktop**

First, we need to install the Windows R... Read more

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IE otherwise works fine. HP is www.tamu.edu. It will load from AOL. Have run Avast scan, Adaware, Spybot, all ok. HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:08:36 PM, on 6/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\ESPNRunTime\DIGServices.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Fil... Read more

A:Solved: Home Page won't load

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I've been having this issue. I use excite for email. When I click on it to load it takes like 45 seconds. It's ridiculous. I'm on cable. It appears to only be excite. I can see the page is almost loaded on the bottom, but nothing shows up.

I've done the hijack this and thru here, deleted things. I run adaware.

Are there any settings that I could check?


A:excite home page won't load

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My laptop won't load home screen, it just says, configuring windows features 100 % complete Don't turn off your computer, it has been like this over an hour, new laptop 3 wewks ago.

A:My Satellite won't load home page


Which notebook model do you have and which Windows version is installed on your machine?

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I can go to any other site and I can access other ebay pages, but when I type www.ebay.com I get and error 404 message and that page can't be found by IE. I have a notebook that will access this page but my desktop won't. Any suggestions?

A:Can't load Ebay home page.

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I am having a problem loading two different web pages. Only part of the page loads and sometimes when you do a refresh it will load the complete page. Other pages load perfectly. The computer is running Windows XP with IE9. Any help would be appreciated.


A:Can't load complete home page

What browser & what type of ISP? Dial up,DSL,Satellite,etc,etc.?

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all it says it page cannot be dispalayed

A:help unable to load home page

thomas, welcome.

Please print this out and follow ALL these directions carefully.

Download the latest v1.98.2 version of HijackThis:

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.

Move HijackThis.exe into this folder as you do not want the HijackThis backup logs in the Temp folder that should be cleaned out periodically or all over your Desktop.

When you run HijackThis from C:\HJT folder by double clicking on it and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary.

Post a HijackThis log here in your topic.

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Hi...Recently, my home page on both IE 6 and Maxthon takes over a minute to load at startup. Everything works fine after that. It's very annoying. Is there anything that I can do? Thanks.

A:Home page slow to load at startup

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I'm running a lan with internet provided through ics. Internet comes through a computer in XP environment. Two other boxes on the lan, both running Vista.

One box, HP Pavillion, can do anything it wants on the 'net. Ditto on the XP. However, the other box, a Compaq Presario, can only bring up low-load pages (i.e. Google and Cuil). Submit a search and results come up. However, click on any of the links and all you get is a "waiting for http:..." scenario that never results in a page loading.

All cables appear to be working fine, connected right, etc. All settings appear to be correct.

I'm sure I'm overlooking the obvious answer here, but have no way of knowing what it might be.

Hopefully someone out there knows the key to corrrection my dilemmma.

thanx -


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On booting up, my Windows XP Home does not load past the "Welcome" page. In other words, it only boots up to my user account icons. When I press any of my user account icons, it then loads the usual "Welcome" page with your personal user icon and doesn't load any further, just sitting on that page. If I do a Control/Alt/Delete, next to the account user icon it says, "loading your personal settings", but nothing loads, it just stays on that "Welcome" page.

This is a problem because I can't get into any of my files/tools/etc to do anything about it. In other words, I appear to be locked out.

I am thinking it may be a virus/worm/etc because my McAfee Security anti-virus is way out of date, but I regularly clean up with Adaware and other windows devices. My 60G hard drive has about 14% free space. I take it I can't even reformat or save any files that I need?
I pressed F8, got the black screen, scrolled up to "Safe Mode" pressed enter.

A list of files started loading up......it then goes to the coloured Windows user account screen. I choose "Administrator" icon... it goes to a black screen with "safe mode" written in all four screen corners with one line at top reading: "Microsoft (R) Windows XP (R) (Build 2600.xpsp-sp2..........Service Pack 2)
but nothing further comes up.

I pressed enter, nothing happns..
I pressed F8, nothing happens..
I did control/alt/delete and the windows "... Read more

A:Windows XP Home does not load past Welcome page

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Cleaned out PC with AdAware, Spybot S&D & SWShredder. IE still slow load times and about.blank. Here attached is the HiJackThis analyzed log. Thank you for helping.
Log was analyzed using KRC HijackThis Analyzer - Updated on 3/2/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe


Logfile of HijackThis v1.99.1
Scan saved at 3:01:03 PM, on 3/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Imagistics\Desktop Document Manager\SharpTray.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\Imagistics\Desktop Document Manager\sdFTP.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\Documents and Settings\KER\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\jwnsl.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search... Read more

A:IE slow load/Home page change

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Download AboutBuster and unzip it to a folder on your the ... Read more

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Suddenly i got problems with my laptop. Connection is ok but no interest acess. But mobile are working fine on same wifi. I checked proxy and lan settings all are ok. Uninstalled antivirus also not helping.
Is it possible due to viruses or spyware please help me.

A:Can connect internet but browser can't load any page.

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


**Note - Please do NOT upgrade your OS to Windows 10 until your machine is clean, and we have uninstalled all our removal tools. Thanks.


Please download AdwCleaner from here and save it to your desktop.Run AdwCleaner and select Scan
Once the Scan is done, select Clean
Once done it will ask to reboot, please allow the reboot.
On reboot, a log will be produced. It can also be found at C:\AdwCleaner\AdwCleaner[C#].txt
Please copy/paste the contents of the log in your next reply.

Please download Farbar Recovery Scan Tool and save it to your desktop.Double-click FRST64 to run it. When the tool opens click Yes to the disclaimer.
Make sure the Addition.txt button is ticked.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it also makes another log (Addition.txt). Please attach it t... Read more

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HELP Please - Browser shuts down when I try to load my banks web page... :(


When I try to open (using Firefox) my banks web page (http://www.qantascu.com.au), it starts to load, but then shuts down all my open firefox pages...

Thanks for any help

Here below is the stats you may wish to view:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:23:11 AM, on 2/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\windows\s... Read more

A:HELP Please - Browser shuts down when I try to load my banks web page... :(

hello & welcome to TSF ,

you need to post this in the (HiJack Log Help) forum of this site

if you truely do think it is because of an infection you need to follow this link & work thru the steps


but if you do not think it is an infection do this

do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional )


now if you do have the Windows XP cd with sp2 please follow these steps


performing a (sfc) system file checker

It is a scan that checks the core files & dlls of the (os) operating system and replaces them if they are corrupt or missing with the correct original version


#1 then select (run) , then press enter
a window will open
#2 type in ( cmd ) then press enter
another window will open
#3 type in ( sfc )then press enter
another window will open
#4 type in (sfc /purgecache) then enter / your pc ... Read more

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Suddenly i got problems with my laptop. Connection is ok but no interest acess. But mobile are working fine on same wifi. I checked proxy and lan settings all are ok. Uninstalled antivirus also not helping.
Is it possible due to viruses or spyware please help me.

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Hello everybody!

Few days ago my firefox gone crazee instead of loading the actual page
it loads the source of the page i tried everything but no help..

maybe one of you got an idea what the heck it could be?

P.S. - The browser is on windows xp machine

A:Browser load source code instead page

Does this happen on every webpage or just one? How about other browsers?

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I'm using only Opera. The best web browser, especially the functionality.
Excuse me if my english is not so much correct gramatical.
From more then one mount i can't load normal this page
And when i am on eBay i can't click on "see seller other items" button. With Microsoft Edge i have no problems. I delete all extensions and add-ons like AdBlock, Youtube center, clear history-nothing help.
I reinstall Opera and delete all instaled passwords and data and problem solved, but after time, lets say 2 week problem immediately come back again.
Is it virus-i dont think so.
OS Windows 10 Enterprice.
AV Avast Free.
Opera latest version.
Firewall-Windows itegrated.
SSD Kingston V300 series 100% health.
Run disc cleanup-nothing help.
Does not load page normal means screen flicker and icons on the web page non stop revolve.
Very sad because i cant reinstall each week Opera and make new bookmarks and settings again and again.
On my another PC into the another room i nad the same problem for a while and now everything is OK without my actions.

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Suddenly i got problems with my laptop i can connect to wifi anf lan cable but browser can't load any page. I have tried all Internet options setting and deleted history. Proxy settings. Still not working.

A:Can Connect to internet but browser can't load any page.


Are you internet cannot display this webpage when attempting to load a page? Have you tried using a different browser like chrome?

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I am using xp prof. and IE 6. When I open my home page, Yahoo, sometimes I just get a blank page. IF it loads, there is about a 2 minute wait. When that happens, if I go to another page, it will or will not load. If not, it shows the "cannot find page" site. My dsl router connections shows on, but not many or no packets. If I reboot or renew the connection, it might help for once or twice but then this happens again.

Does anyone know why this is happening? Thanks!

A:Browser Has Long Pauses or Page Does Not Load

Have you checked for spyware/viri?

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Hello everybody.

I can't load any microsoft account login page in any browser on my laptop (running windows 8.1). Whether it is outlook, one drive, microsoft support forums, etc. Each time I try to load the login page I get the following errors:

In firefox: The connection was reset
In IE: This page cannot be displayed
In chrome: This webpage is not available

It was working up until yesterday, then all of sudden in the middle of the afternoon I couldn't access any microsoft login page.

As far as I can tell, these are the only pages that can't load. MSN works fine, any microsoft site works fine (outside of the login part of course). All other sites I have tried work just fine.

However, I can access my email in the Mail app that comes standard in windows 8.1 as well as on my android phone. Furthermore, I don't think that it is an ISP problem as I can easily access those pages on an old desktop computer I have and on my phone. It seems to be an issue with my laptop specifically.

I have tried restarting the computer (multiple times) and clearing the cache and cookies (multiple times).

If I can't fix this, I'm probably going to reinstall windows, but I really would like to save myself all the trouble that comes with that, especially since it's just one page that I can't get to load.

I really need help figuring this out. Any help and input would be greatly appreciated.

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I can't get E-gold'd home page to come up and when it does it is really slow. When I encounter this I have asked others if they are having problems and they aren't. Also my computer reboots itself sometimes without any prompts.

Here is my log:

Logfile of HijackThis v1.99.1
Scan saved at 9:57:50 PM, on 6/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
c:\program files\mcafee.com\ag... Read more

A:E-Gold home page won't load/Comp rebooting on its own

Welcome to TSF.

We will need to run an External Virus scan.

I notice that you have two anti-virus programs on your machine. That's not a good idea!!
Alike firewalls, anti-virus programs have conflicts co-existing with each other & may produce undesirable results. Please uninstall one of them.

Download and install CleanUp!. Do NOT run it yet.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following:Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click on the “Temporary Files” and uncheck the box for “Scan drives for file matching” if it’s checked.

Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep that are stored in these locations; Move Them Now!!!

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component. The program will then begin downloading the latest definition files.
Once the files have been downloaded click on NEXT
Locate the Scan Settings button & configure to: Scan using the following Anti-Virus database:Extended... Read more

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I am a user of Firefox and have been for many years, but now that Mozilla have engaged in a version race to infinity and the Google toolbar plus several add-ons and possibly other auxiliary programs do not work, I am considering moving over to Chrome.

I use Windows XP 2002 Home with SP3, AVG2012 and ZA firewall.

I am currently giving Chrome a good trial run, but again the Google toolbar,KeyScrambler and NoScript are not supported. As I use Sandboxie and have no personal finance details on my computer, the loss of these otherwise useful programs does not matter too much. Nothing will get onto my computer and knowing my key strokes is of little value. NoScript ? No great loss regarding security in my case.

Question ?

I find that Chrome takes an age to load the Google Home Page and so do many other users on the web. Much slower than Firefox. Seems to be something to do with loading the Cache, I get a message saying "Waiting for Cache" and a time-out panel saying "Kill or Wait". Timing it results in 60-70 seconds from clicking the desktop icon to being fully loaded. Once loaded, all is OK. Firefox takes 35 seconds. I am finding Chrome with extensions and my selected settings a very attractive alternative to Firefox..

Is there anything that can be done about this ?

A:Chrome slow to load Google Home Page

Just an update.

I have found that adjusting the Chrome settings has made a big improvement.
Wrench>Options>Under the Hood>Privacy. Uncheck item 3 and/or item 2. I am currently running with items 2 & 3 unchecked.
The load time is now 5-10 seconds - it does vary a little, but is mostly 5 seconds. this is without Sandboxie.
With Sandboxie, the load time is 12-20 seconds. Infinitely better than before, so in the absence of another solution, there it stays. I can live with that.

Here is a screen shot :-

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While my Windows XP desktop was sitting idle, it developed a bug in IE 6. Any attempt to use it resulted in the "page cannot be displayed" message after it searched for site I noticed my home page had been reset to the Microsoft one. Normally it is www.dellnet.com, so I set it back to that and still got the same result. However, it does work if set to about:blank, and if I enter the dellnet.com address in google, it opens up as it normally should. Any ideas? Thanks

A:Solved: Internet Explorer won't load home page

The only way I could reach dellnet was www.dellnet.msn.com. Your posted link would not open.

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Hi everybody,

I have been using my.yahoo.com home page that was provided by my IPS AT&T. All of the sudden I could not get a home page when I clicked on Home button. My home page is www.my.yahoo.com. It works on hubby's PC and doesn't work on mine. It's a customizable page that allows me to put only the stuff I want - calendar, news, apps. etc.
When I clicked on Home I get this error message (please see attached image):

Does anybody use this home page from AT&T and has an idea what happened. I did a System Restore already and it did not help.
Any tip and advice are much appreciated.
P.S. I tries to use ADW Cleaner to remove whatever a problem may be with Yahoo, but ADW freezes my computer, totally unusable. .

A:can't load my home page on PC (Moved from Windows 7 forum)

Boot the PC into safemode with networking....this will run only the basic/needed drivers to run the OS. Then run Adwcleaner and any other malware software your have.

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For the last few years, I've had GMail set as my home page in Firefox, and Firefox is set to show the home page when it starts (unless I choose to save the open tabs before closing the browser). But for about a week now, when I start Firefox for the first time after starting up my PC, it tries to connect for about a second before opening the new tab page instead of GMail. Strangely, if I close the browser without loading any pages then open it again, GMail loads.

I tried restoring the home page to the default start page, and the default page loaded every time on startup. This morning, I set my homepage to Google before switching off my PC and heading out for a few hours. I just got back and started everything up, and Google loaded right away.

Thanks in advance for any support you can provide.

A:Firefox won't load home page on startup when it's GMail

I use Firefox (FF) and have the same home page as you (gmail), and I've noticed that behaviour shortly after the stories came out about the POODLE attacks, and I updated to FFv34, 34 is the version where FF disabled SSLv3 by default.

I looked at the SSL settings in about:config and there's too many to try and re-figure their settings for now so I went to TLS and bumped up both my security.tls.version.fallback-limit and security.tls.version.min from 1 to 2 and left the security.tls.version.max at 3. The reason I increased the first two is; As POODLE grew the talk around TLS was that TLS1 was close to being cracked.

I'm going to let the settings run for awhile and see if it helps and I'll post back after a few days or so. In the meantime what I do if gmail doesn't open and I get a blank tab is, go up to the home button on my bookmark bar, click once and gmail opens up.

Related Links:




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Still having issues running Mozilla. Now I can't load my home page Yahoo.com. It says it can't find the page. Takes many tries to eventually get it. Have it bookmarked. Have it under Internet Options as home page. Took it off of IE as home page and left that blank in case it was conflicting. Any ideas. Jackie

A:Just installed Mozilla - can't load Yahoo as home page

I have Firefox and I notice I cant get in yahoo chat without an auto reload page activated with an IE logo on it. I'm not sure what the issue is with yahoo and mozilla/firefox..... but everything else with yahoo runs fine... if no luck here, maybe ask a moderator here to move this thread to the browser forum.

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I've noticed that lately when I turn my laptop on, it takes forever for the desktop to load and then when I click on IE, my home page doesn't want to open until I've used task manager several times to stop the program from running. I have AVG free version and I'm very careful of where I search and what I open. I've done virus scans from online and with AVG, I've deleted several programs I had on my computer, etc. Nothing seems to help. I did the ComboFix scan and have the log saved to my notepad. It did not seem to help. This is as far as I've gotten. I am not very computer literate, but when I do try something from different posts, I've been successful. I don't know if I have programs fighting each other to open, or what, Can anyone help?

A:windows and home page takes forever to load

Please download and run Process Explorerhttp://technet.microsoft.com/en-us/sysinte...s/bb896653.aspxUnder file and save as, create a log and post here copy and paste into a reply

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Hey anyone with some help will be appreciated. My web page will not go to the asinged web page. It comes up about:blank in the address bar.

Is this some sort of infection or spyware?

A:web browser won't go to home page

I'd say it is some kind of spyware, have you done any spyware checks? (ad aware or spy-bot search and destroy)

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Hi there. I require help in removing look-today.com/passthrough/index from my system. It has taken over my home page and after about 5 - 10 mins. of surfing the system slows to a snails pace. Do not know if my computer is being used to transfer spam. Also, Spybot is detecting DSO Exploit and not able to remove it. Thanks for any help offered.

Logfile of HijackThis v1.98.0
Scan saved at 6:42:18 PM, on 13/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\BroadJump\Client Founda... Read more

A:browser home page taken over

Let's begin here:

C:\PROGRA~1\UPLOCKS\Inter Plan.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://look-today.com/passthrough/i.../home_page.html
O4 - HKLM\..\Run: [magsrect] C:\PROGRA~1\UPLOCKS\Inter Plan.exe
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?315

Open a new HJT log and check all of the above to be fixed. Then, with all windows closed, click "fix checked".
As some of the files or folders you need to delete may be hidden do this:
Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files". Now click "Apply to all folders", then ?OK?.
Next, please boot into safe mode, (see here for info if needed) and delete the entire contents of the C:\Windows\Temp folder, but not the folder itself. Next please find and delete the following bolded entries?

C:\PROGRA~1\UPLOCKS\Inter Plan.exe

Then please reboot back into normal mode and go here
and run the online virus scan. Please select the Autoclean option when prompted.

Then please reboot once more and post a new log.

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My Browser loads GoHip.com. I don't want this. It should go directly to Msn.com as default. I have win 98 se on a T-20 laptop. IE 5.5 is my default browser. I have reset the msn home page (in IE) , cleared history, run adds-off, deleted cookies on GoHip, etc., run Find GoHip & deleted, etc. and run scanreg /fix. When computer reboots, GoHip returns. It's probably resident in a bootup command, so how do I find & ermanetly delete? Thanks, FreeSteve

A:Browser Home Page

Hi FreeSteeve

This from an old post may help.
There's a program at gohip called remove.exe.
Go here:


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I installed and used Iolo System Mechanic several months ago. When it updated earlier this week, I noticed my browser home page changed from My MSN.com to MSN.com. I went to Tools>Internet Options and re-entered the My MSN info>Apply. Nothing happened and I still had MSN as the browser. After several other attemps, I uninstalled System Mechanic. The switch back to My MSN was easy and went off without a hitch. I did these actions this morning, restarting several time and all was okay.

When I got home this afternoon, I booted up the computer and the MSN web browser is back. I changed it as stated above and, for now, it's okay. Any ideas what I'm doing wrong? I want to keep My MSN as my only browser.



A:Browser Home Page Changes

See what plugins are present in the browser and trash any which may have been stealthily installed and could be the cause of this hijacking or your home page...

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