Over 1 million tech questions and answers.

Lenovo u310 driver_power_state_failure

Q: Lenovo u310 driver_power_state_failure

I bought this device 1 month ago, and several days after - the pc won't awake from sleep, getting into the "new" blue screen saying "driver_power_state_failure".

After restart, a msg came saying the Intel Rapid Start Technology wasn't enables.

1. I downloaded the IRST from Lenovo site, but once trying to install, I got a msg saying the my pc does not have the minimum requirements to be installed.
2. So I googled, and came up with something that says that that I need to enable AHCI in my Bios.
3. I went to the BIOS, and indeed the AHCI was enabled.
4. In the BIOS, also the Intel Rapid Start Technology was enabled.
5. However, its status was "INVALID".

Please, I have no idea where to go next. It seems my computer hates me...

RELEVANCY SCORE 200
Preferred Solution: Lenovo u310 driver_power_state_failure

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Lenovo u310 driver_power_state_failure

If its a brand new computer i would call lenovo and find out about having it diagnosed under the warranty.or go to a computer repair place that repairs ibm/lenovo computers to find out the exact problem and go from there.if its an authorized lenovo reseller they will be able to advise you further.

Read other 2 answers
RELEVANCY SCORE 90.8

Hello!

I've been having trouble with my Lenovo Ideapad U310 (running Windows 8.1) for quite some time now. Generally, it occurs once I try to reawaken the laptop after having had it on Sleep mode - the laptop freezes and then eventually the blue screen of death appears. I've been reading around the subject ever since it began, and I've tried enabling a hybrid sleep but no luck! I've tried updating all drivers but Lenovo is, quite franky, a bit rubbish at this. The error makes it a real pain to use my laptop at university etc, so I'm hoping someone can interpret the attached dump files for me!! I've only attached the last two but if you think more are needed, please let me know, as well as any other system details! ]

Cheers xo
 

Read other answers
RELEVANCY SCORE 60

My mouse and touchpad have stopped working while I was watching a Hulu video on full screen. I've restarted my computer three times, went through options on the Control Panel and hit all the keyboard buttons that I thought would bring it back to life and so far nada. It still doesn't work. Please help!

Read other answers
RELEVANCY SCORE 59.2

Hi all.....
I have a problem with my web cam. When i opened my web cam the front cam is not displaying my video clearly...
It is working but it is not displaying clearly.................
I'm attached the image so that one an understand my web cam problem....
 

A:lenovo U310 web cam problem!!!!!

You appear to have a Lenovo IdeaPad U310 laptop which comes with Windows 8.1 64-bit and which has a 1.0MP HD fixed-focus webcam.

Here is the webcam troubleshooting section.

--------------------------------------------------------------
 

Read other 1 answers
RELEVANCY SCORE 58.4

 My machine: Lenovo Ideapad U310  Model 4375  I would like to know if I could replace my 500 GB HDD with a Crucial MX500 500GB SATA 2.5-inch 7mm Internal SSD.I read that mine is SATA 3.0, but that one is SATA 6. Would that work? And could it handle that storage space amount? Thanks!

A:Lenovo U310 (not y520) i7 hdd upgrade.

Good day and welcome to the community.As I understand it, the SATA standard is backward-compatible. An SATA-6 storage device should work fine in an SATA-3 slot, albeit at the slower speed, as long as it physically fits.Regards.
 
 
 
Mod's Edit:  Updated Subject line.

Read other 8 answers
RELEVANCY SCORE 58.4

I have a Lenovo U310 Touch that came from the store with Windows 8.1 on it. I need to install Hyper-V and that requires 8.1 Pro.

I have a product key from my MSDN subscription for 8.1 Pro and attempted to use the "Add Features" program from the system screen to upgrade. It takes the code, validates it as ok, goes through some downloading and other stuff then reboots the system. When it comes back up after the reboot it states "Couldn't add features" along with a contact Microsoft Support link.

I looked around and can't find a log file or any error codes that I could post here, if anyone knows where it is I'll be happy to post anything I find.

I tried contacting support, but the two different people I talked to just walked me through the same process to then punting to another person who ran me through the same and came to the conclusion "can't help you".

I've done this on 2 desktop machines to enable Hyper-V with no issues but for some reason this doesn't work on this "Ultrabook".

I've tried this on a hard network connection and on a wireless connection to see if anything changed. Still broke both ways.

The machine does have 2 drives in it, one 20GB SSD for recovery and recovery drivers and the primary drive. I've read where there may be files mapped on that drive that are causing problems, but have no clue how to actually find these and move them.

Any ideas?

- Jeremy

A:Can't upgrade from Windows 8.1 to Pro on Lenovo U310

Try running DISM.
DISM - Fixing Component Store Corruption in Windows 8

Read other 1 answers
RELEVANCY SCORE 58

My Lenovo U310 starts up fine than freeze up when I start to do some work and I have to shut it down and reboot it.  What needs to be done?

Read other answers
RELEVANCY SCORE 58

I got unknown device after reinstall WIN7_64.Hardware IDs:ACPI\AOA2011*AOA2011 Search in forum, I found the driver for WIN81 at here.http://mobilesupport.lenovo.com/us/en/downloads/DS038117 But while installing get warning of unknown publisher: After that the unknown device is gone but I still get "yellow triangle sign with !" insystem device(see pic below):"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"  Could anyone help where is the AOAC drive for WIN7_64? thanks in advance!  




Signature on work

A:[U310] Lenovo AOAC driver for WIN7_64

Hello, i have exactly the same problem. did you find any solution? Thanks a lot in advance!

Read other 3 answers
RELEVANCY SCORE 58

Hi all, same as the tittle, my laptop have problem with battery indicator, it is always on even though I shut the laptop down. When I shut down, the battery indicator is orange...and the day after, the power is decreased to 10%. Please help me, thanks!  

Read other answers
RELEVANCY SCORE 58

Lenovo IdeaPad U310 with i5-3317U CPU and  Bios ver 65CN89WW (09/04/2012) I downloaded BIOS Update file (65cn21ww.exe) from (http://download.lenovo.com/consumer/mobiles/65cn21ww.exe), but after start I got a message "ERROR 233 - Only secured capsule is allowed on a SecureFlash system! Status = 1." What am I doing wrong? How to install the update BIOS?













Solved!

Go to Solution.

A:Lenovo IdeaPad U310 Bios Update

HiWelcome to the forumFrom the data you gave, i think your bios is well upto date and that might be the cause that the bios is not updating.Regards





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

Read other 7 answers
RELEVANCY SCORE 58

Hi,

Sorry for the vague title, but I can't spot any pattern as to what apps/timing is triggering it. It happens pretty frequently, sometimes after 5 mins, sometimes lasts a few hours. I've attached the logs as per the thread,

Thanks in advance for your help!
ChrisCHRISLAPTOP-25_02_2015_173240_40.zip

A:Windows 8.1 BSOD - Lenovo U310 laptop

Disable all startup items except your AV.

Code:
LhdX64.sys Mon Jan 11 16:06:58 2010 (4B4B3E92)
Lenovo HD Disk Driver
http://www.carrona.org/drivers/driver.php?id=LhdX64.sys

excsd.sys Fri Mar 30 21:52:41 2012 (4F760F09)
Diskeeper/ExpressCache (OEM) driver
http://www.carrona.org/drivers/driver.php?id=excsd.sys

excfs.sys Fri Mar 30 21:53:05 2012 (4F760F21)
Diskeeper/ExpressCache (OEM) driver
http://www.carrona.org/drivers/driver.php?id=excfs.sys

AcpiVpc.sys Tue May 15 03:18:53 2012 (4FB1AEFD)
Lenovo ACPI Virtual Power Controller
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys

LAD.sys Fri Jun 8 04:03:34 2012 (4FD15D76)

LAD.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

IntcDAud.sys Tue Jun 19 16:40:51 2012 (4FE08F73)
Intel Graphics Media Accelerator HD Driver
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys

rtsuvc.sys Fri Jun 29 10:28:44 2012 (4FED673C)
Realtek UVC webcam Driver
http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys

HECIx64.sys Tue Jul 3 00:14:58 2012 (4FF21D62)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

irstrtdv.sys Fri Jul 13 01:58:02 2012 (4FFF648A)
Intel(R) Rapid Start Storage Technology driver
http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys

iaStorA.sys Sun Sep 2 03:01:24 2012 (5042AFE4)
Intel RST (Rapid Storage Technology) driver
http:... Read more

Read other 5 answers
RELEVANCY SCORE 58

Hello I have Lenovo U310 with broken motherboard model DA0LZ7MB8E0 with i3-2367M. Can I swap it for motherboard model DALZ7TMB8C0 with i5-3337U. 

Read other answers
RELEVANCY SCORE 58

Hi All, My Lenovo U310 Ideapad Has been Having speaker problems, The Headphones are working fine but the Inbuilt speakers that are Awefully situated inbetween the hinge and the base of the Screen aren't working. First i thought that this was a issue with the headphone jack assembly that might have cut off the internal speaker circuit due to improper removal of the headphone jack but thats not true because I noticed that Its an Issue with the angle I keep my Screen's tilt. On moving the screen to any angle above 90 or 100 degrees the speakers get cut of and are activated once its below 80 degrees. I am a bit worried any words on that????? regards,raisedadead. THANKS A LOT IN ADVANCE!!!



regards,raisedadead.Benevolently at your service. Using Lenovo Ideapad U310 Ultrabook !








Solved!
Go to Solution.

A:Lenovo Ideapad U310 Speaker Problem

Hi raisedadead
 
Welcome in Lenovo Forums 
 
Your clarification regarding moving the Hinges that makes an effect on the speakers performance was enough to know that that over 90% it makes something like confliction on the speakers , according to that we will be highly appreciated if you can contact the below support to have your issue sorted out
 

 
Please let me know
 
Thank 
Alaa
 
 
 



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

Read other 7 answers
RELEVANCY SCORE 58

My mouse and touchpad have stopped working while I was watching a Hulu video on full screen. I've restarted my computer three times, went through options on the Control Panel and hit all the keyboard buttons that I thought would bring it back to life and so far nada. It still doesn't work. Please help!
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

Read other answers
RELEVANCY SCORE 57.2

Hello you all,So I'm having this issue with my computer, I bought my laptop in 2014 and I got the screen broken due to malfunction of the hinges. I'd like to know if any of you know where I can get new screen assembly for my laptop. I know the warranty is really out of place, I tried to contact the Lenovo support in Brazil and they told me there's no part replacement available. 

Read other answers
RELEVANCY SCORE 57.2

I would like to know how to disable the right click function on my Lenovo U310 touchpad (running windows 8.1). I've tried to edit the values concerning rightclickbutton and bottomrightclickbutton in REGEDIT > HKEY_CURRENT_USER > software > Synaptics > TouchPadPS2_3, but i just can't figure out how to make it work. Can anyone help me out.
To make things clear, I would like to end up with my touchpad being one big 'left click' and then just make the right click actions with twofingertap and twofingerclick actions which I allready have

A:disable right click action on my toucpad (Lenovo U310)

https://community.jboss.org/wiki/How...tclick?_sscc=t
I know this is for a specific app, but it might give you an idea.

Read other 1 answers
RELEVANCY SCORE 57.2

Hello everyone, I know thta it is already many topics about accesing BIOS issues, but here I have got an Lenovo U310 laptop which is doesnt boot to the system even, so I have to change the boot priority in the BOIS setting which I cant acces. By using guides how to reflash BOIS by using a pen drive https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/Bios-Recovery-For-ideapad-laptops/td-p/...I do everything by this guide, but when I try to boot from pen drive by using win_key+B or any different keys I have the same result: Flash Crisis recovery diskRemove and press any key.Ped drive is blinking each time I press any key and after 1-2 sec stops.Pen drive is made properly by giude and .wph file as bios.wph for U310 (65CN13WW.wph) copied to the pen drive with files "MINIDOS.SYS"-"PHLASH16.EXE".In additional photos I have my main problem of laptop which doesnt boot the system but shows thi messages. 


























??? ?????-1.jpg ?600 KB

Read other answers
RELEVANCY SCORE 55.6

Dear internet, please forgive me for I have sinned. Truly need your help! How can I reset this laptop to factory settings?------------------------------------------------My father's Lenovo Ideapad U310 Touch's OEM hard drive started making noises, and being the family techie, I did what any sane person would do, and acquired an off-lease Dell Latitude E7470 for him to use. Thankfully he had been running Crashplan.--------------------------------------------------If we can solve the following problem, I'll learn that Lenovo is slightly less garbage and that there may be hope for all of us in an UEFI world. Honestly, I don't have much hope, but thought at $40, a Patriot Burst 240GB SSD would make this into a decent laptop and maybe my dad could continue using it (since he likes using touchscreen to scroll websites) or I would send it to my grandmother and she could use it.While I was waiting for Lenovo to send me the $40 4-DVD system restore kit for me to put the OEM partitions on the new SSD, I thought I'll just install Ubuntu and see what the touchscreen experience is like. It's better than I thought it would be! BTW, the Lenovo has no optical drive, so I hope my Dell USB CD/DVD drive can speak in Communism with the Lenovo. This Lenovo was also manufactured during the wild west days of Intel Rapid Start and UEFI. As a linux user, this is all great, except when Secure Boot magically appears.Removed dead OEM 500GB HDDInstalled Patriot Burst 240GB SSDInserted the USB drive with ... Read more

Read other answers
RELEVANCY SCORE 55.6

Dear internet, please forgive me for I have sinned. Truly need your help! How can I reset this laptop to factory settings?------------------------------------------------My father's Lenovo Ideapad U310 Touch's OEM hard drive started making noises, and being the family techie, I did what any sane person would do, and acquired an off-lease Dell Latitude E7470 for him to use. Thankfully he had been running Crashplan.--------------------------------------------------If we can solve the following problem, I'll learn that Lenovo is slightly less garbage and that there may be hope for all of us in an UEFI world. Honestly, I don't have much hope, but thought at $40, a Patriot Burst 240GB SSD would make this into a decent laptop and maybe my dad could continue using it (since he likes using touchscreen to scroll websites) or I would send it to my grandmother and she could use it.While I was waiting for Lenovo to send me the $40 4-DVD system restore kit for me to put the OEM partitions on the new SSD, I thought I'll just install Ubuntu and see what the touchscreen experience is like. It's better than I thought it would be! BTW, the Lenovo has no optical drive, so I hope my Dell USB CD/DVD drive can speak with the Lenovo. This Lenovo was also manufactured during the wild west days of Intel Rapid Start and UEFI. As a linux user, this is all great, except when Secure Boot magically appears.Removed dead OEM 500GB HDDInstalled Patriot Burst 240GB SSDInserted the USB drive with Ubuntu instal... Read more

Read other answers
RELEVANCY SCORE 54.8

Hi there, this is the first time that I am writing such a guide/tutorial/whatever you may call it ? there are probably better ones, but though not being a total computer noob, it took me almost one week to get this pretty (now again) little beast running again. So hopefully this helps some others to avoid such stupid downtimes. A brief overview on what has happened to my original win 7 Home Premium:As some may know, this laptop is very well usable as a ?Hackintosh? called Macbook clone. So that?s what I did. It turned out to be nice, but I wanted to go back to Windows after a while, using a clean W7 Pro installation to start over. Actually an easy task, format all drives, install Windows, be happy. Just as I had been doing this for years. Unfortunately, it turned out to be a real challenge. First, I couldn?t ?see? my drives during installation (and thus not install), then I got random errors during installation aborting it at different points and finally rapid start and caching didn?t work. Every time I tried to activate them (after Win installation), it crashed my PC. I even found an (official Lenovo!) guide stating to install W7 on the SSD, which worked, but sucks due to space limitations. Oh and another very nice thing: The SSD showed up during WIN installation (but not the classical hard drive) stating it was about 60 GB. So as you can see, I have had a lot of different tries and errors. Why I didn?t use Lenovo Easy Recover? As said before, I e... Read more

A:Lenovo U310: Clean Windows 7 Installation Guide (including Rapid Start and Caching)

HiGreat work. Absolutely no errors in it so no need to be conscious.Have a nice dayRegards





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

Read other 9 answers
RELEVANCY SCORE 51.6

Hello, I recently inherited a Lenovo Ideapad U310 Model 4375 and it currently has Ubuntu installed with no sign of any Windows partitions.Because of this, I can no longer make a recovery disc (if it was even possible to make in the first place). I've looked up the serial # on Microsoft's website for Windows and the windows product key is to be serviced by OEM (so can't download a Windows 7 ISO).Also, when trying to go through Lenovo's contact us page, the laptop shows warranty has been expired (whcih is fine). However. I could not find a page where I could purchase the recovery disc. Other things I've tried is pressing the Recovery button on the side and selecting "System Restore" from the boot menu. As expected, this does not work as the partition no longer exists. My questiopn is, where can I get a recovery disc to restore this laptop (Ideapad U310 Model 4375) to factory settings?   Thanks,Jon

Read other answers
RELEVANCY SCORE 51.6

Hi,I have a Lenovo Ideapad U410 Laptop with Have Windows 8.1, Diplay Adapters ->  Intel HD Graphics 4000, Nvidia Geoforce 610 M.
 
Recently I have suddenly had a problem appear with my laptop. A One Inch Black Bar on the right side of the screen is appearing as if it is the end of the screen, whereas as you can see it is not. Also at the bottom of the screen the taskbar which was auto hide is not working, so had to lock the taskbar. 
 
 Tried many things like :
 
1) Display settings adjustments - Recommended is 1280 X 800 [Not sure if it is the original ones]; 
2) Updated Drivers for Intel HD Graphics 4000 and Nvidia Geoforce 610 M;
3) Update BIOS;
4) Etc.
 
Any ideas what the issue is ??? Any one face similar issues. Any solution is greatly appreciated.
 

 
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

A:U310 & U410 - Black one inch Bar on the right side of the screen on my Lenovo Ideapad U410 Laptop.

hi dharamc,
 
Welcome to Lenovo Community Forums!
 
Have you tried checking this issue under the BIOS mode.
  Power ON the computer and start hitting F2.
 
If the problem is visible under BIOS, then don't mind the driver as the problem might be the GPU or the LCD screen.
  to isolate the issue further you can use an external monitor.
 
If the problem is not visible under an external monitor, then you have a problem with the GPU
 
Let us know your findings
Cheers!
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

Read other 9 answers
RELEVANCY SCORE 51.2

Hello. I posted recently about BSOD crashes using my old laptop, a Z710 from Lenovo. This is the replacement laptop they sent since they could not fix my other laptop. Needless to say, I'm irritated and if I can not send it in that would be ideal.

So far, my new laptop has crashed 3 times with the Driver Power State Failure BSOD. It happens about 2-5 minutes after I open my laptop, waking it from sleep. Unfortunately, it only happens about once a week or so, so testing if it's gone will take awhile.

So here is my zipped folder, if you guys could spare me the headache of dealing with Lenovo support again I'd appreciate it so much. Unfortunately, since it happens so sporadically, it might take a bit of time to troubleshoot!

A:Driver_Power_State_Failure on Lenovo IdeapadY510p

Hi Peachbelle & welcome again ^_^,

I don't think it would be necessary to send this one for replacement
I have analyzed your dump files and below is a short analysis of them provided :-

Code:
6: kd> !irp ffffe000bdc509d0
Irp is active with 19 stacks 17 is current (= 0xffffe000bdc50f20)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Arg... Read more

Read other 3 answers
RELEVANCY SCORE 50

Hi - About 50-60% of the time when I shutdown my laptop it takes an age (10+minutes) then crashes with a BSOD and a DRIVER_POWER_STATE_FAILURE message. If I leave it, it reboots and typically I can then shut it down normally.
I've attached the zip as requested. All help appreciated.

Thanks

A:BSOD DRIVER_POWER_STATE_FAILURE when shutting down Lenovo Laptop

Welcome to 7F.

There are a few things causing issues on your system, let's take a look at them one by one.



One

 Intel Graphics Driver

Your Intel Graphics Driver has been flagged, it could do with updating. Check the Lenovo support page for you laptop for a later version.
Code:
fffff800`04f4d718 fffff880`06186512Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
igdkmd64+0xbd512

0: kd> lmvm igdkmd64
start end module name
fffff880`060c9000 fffff880`06507220 igdkmd64 T (no symbols)
Loaded symbol image file: igdkmd64.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Thu Aug 08 15:38:55 2013 (5203AD7F)
CheckSum: 0044D281
ImageSize: 0043E220
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Two

 Intel Wireless WiFi Link Driver

Your Intel Wireless WiFi Link Driver has been flagged. It may need updating so check the Lenovo support page again, although it may be connected to #3 listed below.
Code:
fffff800`04f4d678 fffff880`06a6f230Unable to load image \SystemRoot\system32\DRIVERS\Netwsw02.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Netwsw02.sys
*** ERROR: Module load completed but symbols could not be loa... Read more

Read other 3 answers
RELEVANCY SCORE 40.4

Okay so the Heading is pretty self explanatory.I want minimum of 8GB RAM but I'm not sure about the specifics(serial numbers, RAM type, etc, etc whatever its called).Thanks in advanced.Bonus points for those who can suggest a nice SSD to replace my HDD.

Read other answers
RELEVANCY SCORE 40

So I cannot get the internal microphone to work on CS:GO or any steam game for that matter. Besides that I use a headset which I have set to default audio in but still doesnt work. can someone help??UPDATE: I tried to listen to what was going in the mic. I could hear the test sound that I made but afterward it made an eerie echo which kept on taking place for 20 seconds. This was with the headset, when I used the internal mic, the test sound was unrecognisable and the echoing was much more prominent. Is it a hardware issue?

A:U310 AUDIO

SAMPLE SOUND

Read other 1 answers
RELEVANCY SCORE 40

Hey peeps. I've got a Lenovo u310(handmedown) which used to run Windows 7 home basic when purchased(now I use win10).Can someone please tell me:A)about its SATA type or how to find out SATA type so I can upgrade to an SSDB)Which RAM stick to use so I can upgrade to 8GB and maybe 16GB(I forgot if this laptop has space for 2 sticks)C) can I upgrade it's CPU to a probably new shiny 6th genD) cooling requirements for the aboveThanks

A:UPGRADE U310

I realized the SATA type

Read other 1 answers
RELEVANCY SCORE 40

I have just purchased a U310 Ideapad runnning windows 10 home, the first thing I did was take an image of the hard drive of the device in its state as just purchased ie without setting up the device or booting into the OS. I then proceeded to setup the device and all was well, I removed a lot of the bloatware but for some reason restored the saved image I had previously taken back onto the device obviously over writing the partitions which were there originally. Now OKR fails to find the original factory image, when I select the restore from initial backup option I get the message 'the program cannot restore the system partition because its structure is incorrect. You may have to recreate the partition to continue.' I am sure it is some easy fix to one of the partitions or something as I couldn't have done that much of a change, has anyone any ideas ?

Read other answers
RELEVANCY SCORE 40

Hello,I own a lenovo u310 notebook. Just recently harddrive broke, (made double check of that). And I cant be left without a laptop right now (linux booting from usb isnt an option. But I know theres ssd in this computer for caching purposes, can I anyhow use that ssd to install OS for a while? Problem is I cant access windows since hdd is broke (formated the harddrive in hopes of it to start working anyways), and booted linux or some partitioning tool like gparted doesnt detect the SSD. Still its there in bios boot options (ATA SSD1).So my question would be, Is there any way making SSD visible to some standalone formatting tool, and using the drive for installing os? edit: When trying to install debian the drive also doesnt appear.

Read other answers
RELEVANCY SCORE 39.6

Hi, would anyone be able to tell me if the u310 touch as the same LCD panel as the u310 non-touch?  thanks

Read other answers
RELEVANCY SCORE 39.6

so my trackpad stopped working on my u310. it says the device is not disabled and is working properly in properties. What happened?

Read other answers
RELEVANCY SCORE 39.6

I would like to replace the original HDD on my U310 notebook with an SSD.  Is there anything special about the specs that I need to know about when going to purchase something?

A:Replace HDD U310 notebook

anything 2 1/2" wide and 7mm thick should work

Read other 1 answers
RELEVANCY SCORE 39.6

Hi there,
 
Hopefully this is not in a thread somewhere else, I've tried to find one (believe me, cause I'm desperate..).
So in the middle of me writing my master thesis, my computer just decided to die on me two days ago. Luckily, I haven't been that stupid so I've got backups of everything concerning my thesis, but as you can imagine it is not a dream scenario to suddenly not have a computer at all.
 
Anyways, to the issue:
 
So what happened is this.
1. In the middle of writing a blue screen comes up, saying that there has been a problem. A sad smiley face "" came up (I thought to myself that this can't be true. And then it said (translated from Swedish): "A problem has occured on the computer. It needs to be restarted." Something about information about the occurrence being collected.. "..afterwards a restart will take place automatically."
 
It then added: "If you want more information you can search for this issue online later: KERNEL_DATA_INPAGE_ERROR
 
It then restarted after some 30 minutes.
 
2. It started as normal (allthough a little slow), but then when I logged in almost none of my programs started. Any folder cannot be opened more than 15-20 seconds before it freezes a little bit and then just discontinues "explorer"/the folder and I'm back on the startscreen. Also, WIFI cannot be found whatsoever. Not that I cannot find WIFI, but it seems as if the actual WIFI on the computer just does not work. Or more like it doesn't even exist.... Read more

A:Lenono u310 w. W7 crashing on me

Here's more info on the KERNEL_DATA_INPAGE_ERROR:  http://www.carrona.org/bsodindx.html#0x0000007A
Particularly, have a look at the Usual Causes section near the top.
This is often a hardware problem - so start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
I'd start with the hard drive tests - but that's just a guess on my part.
 
Then, Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.
 

Read other 0 answers
RELEVANCY SCORE 39.6

Hi, would anyone be able to tell me if the u310 touch as the same LCD panel as the u310 non-touch?  thanks

Read other answers
RELEVANCY SCORE 39.6

Hi, I left my computer on with the power supply plugged in, came back and the screen was black, computer was awake screen wasnt. So I did a hard reboot few times, still black screen. I tried plugging it into a monitor and got nothing. So I left it run out of battery and then tried rebooting same thing. I read somewhere that if you remove the ram and reinstall it, it would work. I've tried that now too and nothing same situation. Help!

A:U310 black screen

Hi Tracy,
 
Welcome to Lenovo Forums.
 
Please perform the below steps:
 
Hold power button down to turn laptop off.
Unplug, and remove battery. Hold down power button for ~ 30 seconds. Re-plug, without battery and see if you can boot to bios setup. (F1 or F2 key at Lenovo screen) If so, shut down again, and replace battery. Boot and see what windows does. And post the details of your laptop, model, and OS. (Operating system)
 
I hope the above information helps.
 
Regards,
Shashi
 
------------------------------------------------------------------------
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Read other 3 answers
RELEVANCY SCORE 39.6

Hi there,i have a little Problem.when i boot the laptop i get an errormessage:RecoveryYour PC/Device needs to be repaired File: \BCDError Code: 0x0000098 Ok i thought, no problem lets have a look.starting with the Lenovobutton on the left put me in the Novo Button MenuNormal Startup = BCD ErrorBIOS Setup = BCD ErrorBoot Menu = BCD ErrorSystem Recovery = Loading Files ok, then there are these spinning dots foreverbooting from USB not possible (or i dont know how without bootmenu and bios) is there an easy solution? Torsten

Read other answers
RELEVANCY SCORE 39.6

hello , I'v got a 2cm vertical black line in the left side of the screen of my lenovo ideapad u310 and the problem is not in the screen because when I reinstalled the windows the problem was fixed for tow days and then after finishing installing the drivers the problem got back .
any help please ??
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:U310 - 2cm black screen

Hi kafri , 
 
Welcome to the Community Forums.
 
Would the same verstical line appear on an external display?
Having this line after drivers update, maybe we can try to uninstall (try to notice if the line dissappears) and then update the video drivers from the support site first. If the line is gone set drivers update to never.
 
Check if resolution settings and or changing scaling properties helps /ratio aspect helps.
Update us how it goes.
 
Regards

Read other 1 answers
RELEVANCY SCORE 39.6

Same problem here... any solutions?   What about gluing it? 
 
EDIT: Moved post up to use for escalation - Amy_Lenovo
 
Lenovo is investigating reports of U310 Touch devices experiencing hardware issues with hinges and the screen becoming separated from the lid or bezel.










Solved!
Go to Solution.

A:Re: U310 Touch Hinge

I purchased a Lenovo U310 Touch last May and it has been working wonderfully until recently.  I've noticed in the last few weeks that every time I open or close the lid, the hinge makes a loud cracking noise and pops off at the ends. I can press the hinge cover back into place, but it just continues to pop off every time I open/close it. I contacted Lenovo Support about the issue, and even though my machine is still under warranty, they will not fix it without charging me because they have no proof I didn't break it myself (which I find absolutely ridiculous; I haven't dropped or damaged it in any way, and if you look at the computer you can clearly see it is otherwise in perfect condition.)That being said, has anyone else experienced this problem with the U310? Does anyone have any suggestions to fix it? I am concerned that it will just get worse and eventually affect my display.

Read other 9 answers
RELEVANCY SCORE 39.6

Hello, I purchased a U310 Touch about 15 months ago that is no longer under warranty. Every time I try and boot the machine I receive no response from the machine. The power light turns on, the fan spins, the HDD turns on but the screen never displays anything. Even when I close the clamshell the machines power button stays lit and won't shut off unless I kill the power by holding down the power button. My troubleshooting steps have been:Reset RAMUnplug battery from motherboardWait for battery to completely drainBoot with HDMI monitor to see if anything displays (nothing would, so LCD panel should be good) With all of these, I cant get the machine to fully function. It feels like the machine is in total sleep mode, I feel like it needs a new motherboard. With my experience with lenovo I feel like this will be the last machine I ever purchase from them, this is unacceptable for a laptop of this age.  Does anyone have any similar situations? If so did you purchase a new motherboard and was it good to go? I'm very comfortable with ripping machines apart since I used to work on a help desk. I would hate to spend $100 on a part and waste all that time if it wont fix the issue.  Any help is greatly appreciated.Thank you.













Solved!

Go to Solution.

A:U310 Touch Won't Turn On

Hi overtheborder and welcome to the community,
 
What OS are you running?  Maybe two things you can try depending on the OS.
 
Remove the hard drive and see if it boots to the bios.
 
Try booting a usb flash drive with linux.
 
Regards,
Dave
 
 

Read other 8 answers
RELEVANCY SCORE 39.2

I'm running Windows 8.1. I started having issues the day before yesterday when I downloaded Skype. It froze several times, task manager couldn't kill it, and I had to turn my laptop off to close the program. After doing that, I was able to use Skype and did so for a few hours with no other issues that night. Yesterday, while in the middle of watching a video on Chrome, the video suddenly froze and it popped up saying that Chrome wasn't responding, did I want to wait or close it. I selected close but it wouldn't close, just kept running the "Windows is looking for a solution to the problem" thing for several minutes so I had to end Chrome through the task manager. When I tried to reopen it, it wouldn't respond. I restarted and decided since I'd had no issues before installing Skype, I would uninstall it and see if that helped. I also uninstalled a few games I no longer used in case I was having space issues. I then had it download and install any Windows updates, restarted after that was done, and was able to use Chrome again. A few hours later (the computer had been asleep for at least two or three hours,) I was successfully browsing when I tried to view a news site and Chrome froze/stopped responding. I tried to select "close the program" again but got same result, it wouldn't close, kept saying "Windows is looking for a solution to the problem" so I used the task manager to close it again. Repeat the earlier issues, couldn't reopen Chrome, turned laptop off and back on... Read more

Read other answers
RELEVANCY SCORE 39.2

I have a Levovo Ideapad U310, PN 59351642, 13.3" Ultrabook. When the power button is pressed, I can hear the CPU fan was on but there was nothing on the screen. I verified that the disk is working. I can attach the disk to my external drive and it is working file. I suspect that the mother board is bad. But I need to confirm this before ordering a mother board replacement. There are other components such as the LCD screen or the CPU itself might be bad. When I turned on the power, I tried to enter the BIOS set up utility by pressing Fn-F2 but there was still nothing on the screen and there was no sounds or beeps. I have tried the "onekey rescue" but this also did not work. Are there any other tests that I can perform to be certain that the mother board is bad and all other components are still okay? Any helps / suggestions are greatly appreciated. Ken

A:Ideapad U310 Motherboard Problems

Same here. Mobo is faulty. Symptoms are- press power and caps lock flashes once- front battery light is on and funtions normally (flashing amber for charging, white for charged)- front power light is white, as normal- power on button is on, as normal- nothing on screen, no backlight, completely black My part number ends with a 7, meaning i5 CPU - so it's not a CPU specific issue but a common issue between models, meaning motherboard or something on the board like the GPU.

Read other 1 answers
RELEVANCY SCORE 39.2

I have a U310 4375 i3 Ideapad which powers up but does not display POST or boot into Windows.The screen is backlit but I don't get a Lenovo splash screen.When I use the Novo button I get the boot option box but whichever option I select results in a black screen.I suspect a bad bios but I can't get into the bios or boot menu so I can't flash it.Is there a way to flash the bios without being able to see the bios or change the boot order? Thanks, jhugh.

Read other answers
RELEVANCY SCORE 39.2

Hi all,I've been having some sound issues with my Ideapad U310 for a while now, and any help would be appreciated. Initially, no sound came out of the speakers, but if I plugged heaphones into the audio jack I could still hear sound through the headphones. Unfortunately, now there is no sound from either the speakers or the headphones. To address this, I've tried disabling sound enhancements through playback devices. I've tried installing the latest drivers for Intel Display Audio and Conexant Smart Audio HD. I've also attempted deleting these drivers (both together, then one at a time) and then installing manually/letting Windows install them. Unfortunately the nearest factory reset goes back to a time when the sound was not working. None of this appears to work. I'm wondering it whether it could be a hardware issue, since the USB drive next to the audio jack does not work either and what with the headphones initially still working. I'm running Windows 10, 64 bit. Any tips or advice would be greatly appreciated. 

Read other answers
RELEVANCY SCORE 39.2

I bought a u310 slightly used but had a failing HDD. The person who was using it installed an operating system on the SSD and now I can't seem to access the bios at all. I had read that this may happen if Rapid Start is not disabled before formatting the SSD.  What do I need to do to be able to access the bios again? There is no bios files listed as a download for this computer so I can't even seem to be able to flash the bios. I already sent it to lenovo to replace the HDD and instead they tried to charge me $167 to image the machine, which I said no to and they sent the computer back without fixing it.










Solved!
Go to Solution.

A:U310 can no longer access bios

Are you able use temporary boot device feature? Meantime you could press Fn+F2 at the lenovo screen and you might have a look at below threadhttp://forums.lenovo.com/t5/Lenovo-3000-and-Essential/SOLUTION-Press-F2-to-Enter-Setup-does-NOT-Appe...



Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

Read other 10 answers