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zbook 15 factory reset doesnt work... now unusable machine

Q: zbook 15 factory reset doesnt work... now unusable machine

Hi all I have a zbook 15 from october 2014 i could not connect to any network anymore and some other issues so i decided to do a factory reset turn on pc > press esc > f11 and choose the right option It went into the reset mode but after a while i got the message that it could not complete the process after this the machine turned useless as it can not be used anymore, also i do not see recovery anymore Is there an option to get the laptop up and running again? Thanks

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RELEVANCY SCORE 200
Preferred Solution: zbook 15 factory reset doesnt work... now unusable machine

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 81.6

i have an ideapad 500-15acz and what happened in the title rendered my laptop unusable. It says i need a recovery bootable media. would lenovo be able to supply me with the bootable recovery media or should i wipe the drive and do a fresh windows install. 
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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RELEVANCY SCORE 80.8

I am trying to factory reset my HP Zbook 15 running Windows 8, with no success.

As the laptop is unable to boot normally, I created a recovery USB using an other laptop that runs Windows 8. It was my intention to use this recovery USB in order to factory reset the laptop - I am able to get the recovery USB working.

As the recovery USB works, I am able to select the option to "Reset my PC". Clicking that option, and choosing to delete all personal files, the laptop starts the process of "Resetting my PC".

However, when the process reaches about 70% to 80%, the laptop reboots and shows nothing but a black screen with the HP logo on it. I have once waited to see whether it would boot eventually, but after waiting 4 hours it was still stuck on the black screen with the HP logo on it.

As the process of factory resetting my laptop keeps failing, I started searching the internet for solutions. One possible solution was to execute the following commands in the command prompt:

- ren system system.001
- ren software software.001

and:

- bootrec /FixMbr
- bootrec /FixBoot
- bootrec /RebuildBCD

Unfortunately, the factory reset process keeps failing after about 70% to 80%, after which it still reboots and shows nothing but the black screen with the HP logo.

The memory tests and hard drive tests simply pass, and as the laptop was working before factory resetting, I am almost entirely certain that the hard drive is not broken.

Refreshing the PC instead of res... Read more

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RELEVANCY SCORE 78

This has been so annoying as of late. We updated so many drivers, firmware and some HP Zbook 15 G3 mobile work stations do not connect to the display port dock station Thunder bolt 150w.  Is there a quick technique? I seen so many forums saying to install this, restart, install that...restart  but some of these HPs are a pain. Any tips, I'd appreciate it. Im glad my company has finally switched back to lenovo.

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RELEVANCY SCORE 74.4

I tried factory reset and my battery died. After i pluggued my laptop to the charger, a black screen appears with a msg saying " an operating system wasn't found. Try disconnecting any drives that don't contact an operating system" and asks me to restart my laptop followed by a continuous beeping sound. Can someone please help me...

A:Factory reset but battery drained, probook doesnt log in

Hello, Welcome! Thank you for posting in the HP Support forum. Despite the fact that the battery power drained during recovery, I suspect the recovery partition is still there and intact. You just have to restart the recovery process. Here is how: 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, imeediately start hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F11 for System Recovery options.The computer should boot from recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there (not deleted) and intact. From there, you have prenty of options to choose from. Follow the on-screen instructions . Details here >> http://support.hp.com/us-en/document/c00006110 Let me know if this helps. If you experience any issues, do provide details and let me know.

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RELEVANCY SCORE 72.8

Hi Everyone, Teb here with my first post on the forum. I am hoping one of you have run into this problem and have a good solution. I downloaded files that I didn't want, and they have proven to be nothing but trouble. An example of one of the files is an extension call "PriceChop". To remove it I went to the control panel and uninstalled. Then I went into all of the web browsers on my computer, went into the settings, and removed the extensions. They appear to be removed until I restart my computer. I go back into Chrome, and the extension is still there. I decided to download a program called SpyHunter which is a malware remover. I ran the program about 8 times and it is still unable to find and remove the files. I searched and searched but have been unable to find a way to remove the unwanted extensions. It has gotten to the point where the virus removed my Norton anti virus security and is trying to log into windows by itself. My wife woke me up to tell me that my computer was "freaking out". Sure enough it was trying to log into windows. I would see a password being entered and then a log in attempt. I am at the point where I just wanted to factory reset. Well, jokes on me. I go into search and typed "reset". I choose to completely reset to factory settings. When it goes to start the process it tells me I have files missing and to insert media. I come to find out that after I upgraded to windows 8.1 via the windows store, I am now unable to factory reset. Something about ... Read more

A:Can't factory reset my windows 8 machine

If you could get your hands on a Windows 8.1 disk/USB then you can use that to boot into the advanced options and reset the PC. As most helpers and advisors on here would probably agree, resetting the PC should always be a last-ditch effort when all other options were exhausted. You could try visiting the malware removal forum: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ and posting the logs requested to get help by a trained BC member.

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RELEVANCY SCORE 68.4

Hi, im having problems with my dazzle DVC100, recently pinnicle would start a capture, dropping every single frame right out the gate, a reinstall of pinnicle AND the driver did NOT resolve the problem, when used as a webcam it runs at 0.01FPS, then CRASHES the application that caled it 30 secods later, on skype, it DROPS THE CALL 2 minutes after sharing video. a factory wipe of my laptop fixes the problem.... for 2 days then it acts up again forcing me to factory wipe it clean, which at this point, is NOT worth keeping the dazzle over, and to make matters worse, im jobless so i cant buy any new hardware period.

I installed the included driver to have a framerate issue and capture issue, tried the 64 bit driver from pinnicle's website and it needs a reboot, which did NOT solve the issue either and the frustration this has caused me i am about to smash my dazzle in half and stop using it i really need help on this because i cannot make gaming videos anymore without it

A:Dazzle DVC100 doesnt work (factory wipe only working fix fix)

try just using it through Windows media center just install drivers skip pinical program

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RELEVANCY SCORE 66.8

I had to do a factory reset on my HP Touch Smart Notebook, now my WiFi won't work.  The available WiFi choices come up on the screen, but it won't connect with any of them.

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RELEVANCY SCORE 66.8

I have an HP G60 Laptop, I have made the factory default reset discs, but when i boot the first one up it tells me that my hard drive has insufficient space to perform reset. Does anyone have any idea on how to fix this without getting a new hard drive?

Thank You

A:Factory Default Reset Won't Work.

Are you sure the computer booted off the DVD drive? Did you tap (keep tapping) the Escape key and choose your DVD drive to boot?

You can tap the F11 key while booting and get into System Recovery, there should be the option to restore to factory install using the recovery partition, without using the discs you made.

What kinds of problems are you having?

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RELEVANCY SCORE 66.8

I have a HP pavilvion running windows 8.1 , after installing some updates my computer went really slow, now I am trying to do a factory reset, but every time I try to do this my computer says " can't find a find a factory image" or " Unable to reset your PC. a required drive partition is missing".  Thank you.

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RELEVANCY SCORE 66.8

So yesterday i decided to do a factory reset on my desktop. Everything went fine and it installed correctly.
When my PC booted up the final time and i got to my login screen, none of my USB devices work, this includes my mouse and keyboard.

BUT, both my mouse and keyboard works fine in the BIOS, so i tried to install Win10 fresh from an USB stick. This didnt work.. when my computer boots past my BIOS, my keyboard and mouse stops working again... they just "blink" whenever i press a key. So i cant run any diagnostics and i cant install ANY drivers.

Ive read almost every forum post there is, but i cant find any solutions. Can anyone please help me? im losing my mind..
 

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RELEVANCY SCORE 66.8

I reset the BIOS to a Google search appliance gb-1002 to, in short, re-provision it into a home media server. After the reset of the BIOS, my keyboard doesn't work anymore. I cant enter setup.

I have tried multiple keyboards that I know work as well as take the battery out and back in.

Thanks in advance for any help I receive!
 

A:Solved: Keyboard doesnt work after BIOS reset

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RELEVANCY SCORE 66.4

Summary: The OneClick Factory Reset does not work. Hello. My laptod Ideapad 305 suddenly did not enter to Windows anymore. I check  and try all Windows standard methods to restore the system or to perform clean reset of the system, with and without keeping personal files, by using the Windows Automatic repair, but nothing work, in some cases the system stay freeze in a black screen almost 7 hours. By using other method, after some time of doing something with a blue screen, the system finally show a message of error " Error at restoring the device" or something like that. Then, I move to the OneClick Reset alternative to do the factory reset of the system using the novo buttom, but any alternative does not work. After go to the 2% percent of the reset, the screen show a message of error. The last time that I tried the system factory reset achieved 16% after more than 10hours and then shows the error. I think that there is a problem with the HD, but I cannot be sure. I will apreciated any ideas.Thanks in advance Laptop: Lenovo Ideapad 305 : IP 305-15IBD / Intel Core i3 5005U / 2GB Video / 4 GB RAM / 1 TB 

A:Problem Ideapad 305 factory reset does not work

Hi Alanddd,
 
Welcome to the Community Forums.
 
Since the One Key Recovery partition exist in a separate hidden partition, this should not be affected by any software corruption. But if there is a probable hardware issue with the storage drive then it can affect the restoration process.
 
You may choose to use a bootable diagnostic tool. If there is a need to back up data then physically removing the drive and slaving it on a hard drive enclosure can be another option to also run separate hardware test at the same time.
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 66.4

After factory resetting my Windows 10 PC it brang me to the Country/Region page to fill out my region and language and what not but since my keyboard and mouse are plugged in like USB's they don't turn on and can't use my keyboard and mouse. The only time they do turn on however is when the PC is booting up but when the screen comes to the Windows 10 logo all the USB ports turn off. I also can't get into the BIOS settings when I press F2 on startup because when I press F2 it just brings me to a black screen with my cursor in the middle and I can't do anything. I've also tried removing and putting back in the CMOS battery inside the PC but that hasn't solved the black screen on the BIOS settings!! Please help me!!
 

A:My USB ports don't work after I factory reset my Desktop PC

After factory resetting my Windows 10 PCClick to expand...

What's the brand name and model name and complete model number of your PC?

Are the USB keyboard and mouse the wired or wireless type?

--------------------------------------------------------------
 

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RELEVANCY SCORE 66.4

Hi, i'm new here.

So I have recently obtained an ASUS X45CP pre-installed with Windows 8

then I saw this thing at Microsoft website about windows 8.1 and I thought about upgrading

(which now I deeply regret)

After upgrading I found out that some of the device drivers are not fully supported yet (like the switchable graphics card)

So I thought of rolling back the laptop to factory settings and unfortunately windows 8.1 got that, too.

I've read various topics about that (mostly here), none of which I could follow to solve my problem.

Help?

I did not find install.wim but here is a screenshot where the boot.wim is, I believe it's an important part on this process

A:Factory Reset does not work after windows 8.1 upgrade

You're kind of hosed unless you created an 8 recovery flash/usb drive before upgrading. There is no ASUS program on your laptop for recovery? I have this on Acer:

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RELEVANCY SCORE 66

I have tried it with the username admin, Administrator, administrator, Admin, symantec and Symantec and every time it tells me its not the user....

How to I reset the administrator password without that tool ?
 

A:Symantec Antivirus Reset Password Tool Doesnt Work

We do not provide assistance with passwords as we cannot verify your situation or intentions.

Therefore I'm closing this thread.

Please read the forum rules before posting again.

http://www.techguy.org/rules.html
 

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RELEVANCY SCORE 65.6

Ok so i factory reset my wifes laptop which had windows 10 upgraded to it. After factory reset windows8 was then back as i expected. So after allowing all the updates for 8 to complete then restart my wifes computer was working great. So then i went to find and reinstall windows 10. All i could find was the paid upgrade. Contacted microsoft customer support and was told i couldnt find it because it was no longer free. But seeing as i had it on the computer during the free upgrade the tech had no problem sending me a link for the windows 10 update. So i followed his link. It updated and proceded to restart. Heres where the problem started. It now wont go past the dell logo screen the first screen on power up. I however can press f2 or f12 and get the menus for that. Microsoft told me i had to consult with dell. After talking with dell support they said the way that the microsoft update was done curropted a file and that i can either try a recovery disk which i dont have or pay them 130.00 to fix it. Sooooo my question is my wife has another identical laptop running windows 10. Can i hook the 2 laptops together via usb and boot off of my wifes computer to force start mine.
 

A:factory reset windows 10 reinstall now dont work

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RELEVANCY SCORE 64.8

Hi there! First post, so apologies for posting too much or too little information, but here goes!

I'm on a Dell XPS 420 running Windows Vista. Using Internet Explorer for the time being.

Here's the problem..

I've downloaded Google Chrome, it appears to be installed (it's in my control panel, registry etc). However when I click on the program to run it (from anywhere), nothing happens at all.

When I go to install it, this happens - I go to the google chrome browser website, hit download, it downloads fine, the 'run box' appears all ok. Everything goes as expected up to the 'installing' phase - The installer box runs for about 4-5 seconds, then dissapears completely. However (as I said above) Google Chrome then appears in my shortcuts/start menu etc. as if it has been installed correctly.

the only problem is that it wont open.

Here's what I've done from the start step by step -

- Did a factory reset of my PC yesterday.
- Updated Graphics Drivers
- Tried to install Chrome, problem occured. Thought it might be because I hadn't installed Windows Important Updates yet. So I uninstalled Chrome.
- Installed Windows Important Updates.
- Tried Chrome again, didn't work, uninstalled again.
- Disabled my virus checker and firewall, and windows defender. Chrome Still didn't work. I then uninstalled them completely, still didn't work.
- Downloaded offline installer of Chrome (still official google version), didn&... Read more

A:Done a factory reset, tried to install Chrome, SEEMS to have installed but wont work.

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RELEVANCY SCORE 64

Hi,
 
So frustrated and baffled by what shouldn't be a big deal... after a week of searching online/trying things, I'm ready to pitch laptop out the window. :/ I'm hoping someone recognizes this situation and what might be necessary to fix it.  I'll try to make this as brief as possible.
 
This is an HP Envy 14, originally bought w W7. A month ago i accidentally "upgraded" to W10 and didn't revert back to W7 in the 30 day window.  So last week I was trying to get rid of W10, which I didn't like and had multiple issues.  Eventually I booted off the recovery discs I made when I got the laptop years ago, all 4 discs used, and it seemed to be installing fine.  Messages on laptop that it was setting computer up for first time use, etc.
 
Then when the "Starting Windows" message comes up w the W7 logo, it's followed by the Windows Recovery error message (Windows didn't shut down correctly last time; start in Safe Mode, etc) and is in a loop. Going into Safe Mode results in an error message that Windows can't complete installation in Safe Mode and to restart the computer.  This leads to the HP screen, which automatically starts up W7, which results in the error message.
 
This happened both when I ran Factory Reset and I think the other option was System Restore.
 
Also tried using a repair disc, which didn't fix the problem.
 
My son (who's helping me in this) thought maybe there was leftover stuff from W10 that was causing the... Read more

A:Wiped HD: why won't Factory Reset work? Windows Recovery Error loop..

Is there a sticker on the bottom of the computer with a Windows 7 key? Is so you can install Windows 7 using any Windows 7 install disk with the same version but you would need to do a phone activation. Is there anyone you or your son knows who has a Windows 7 install disk?
 
One or more of your DVDs may be defective. 
 
What is the main use of the computer, general browsing and email?

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RELEVANCY SCORE 64

Hello,
After a faulty harddrive (one of a RAID 0 array), both of which were replaced by twice the capacity HDDs, I restored from a system image, having changed my RAID Assembly to RAID 1. However I had many problem with my setup, one of which was the complete inability to download anything, whatever browser I was using. I finally bit the bullet and did a factory reset. I used a system recovery disk I had created when I first bought my system, back in Aug 2010. I also decided to relocate my user and Program Data folders using audit mode. All seemed well until I tried to run Windows Update. (Windows 7). It would not run. giving me the error "Windows cannot run Windows update because the service is not running". I checked that both windows update and BITS were running, I renamed the Software Distribution folder and restarted Windows Update, all to no avail. I also ran a scannow which reported corrupt windows files.
How can I possibly be getting these errors after a complete Factory reset? Is it perhaps the fact that Dell Factory reset does not support audit mode to relocate User folders. I have also read that the Intel Rapid Storage Technology drivers may be affecting Windows update. I have run a factory reset before back in Dec 2011 and everything was fine.
Can anybody help me please?

A:Corrupt windows files after Factory reset and window update won't work

Do the factory reset again but don't mess with the user and Program Data folders. Once that completes, try Windows Update.

If that doesn't fix the problem: Clean Install Windows 7

Follow the instruction in this note (in the tutorial):

I'd also suggest dumping the raid setup. Instead use the 2nd drive for backup.

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RELEVANCY SCORE 60.4

Hi I have a problem where my microphone do
doesnt actually work what it does when i try to talk anywhere ,such as a game or skype, is that it will playback all of my computer audio(Ex if im talking to someone on skype they will hear themselves instead of me) ive tried many things such as getting a sound card and messing around in the audio device setting in windows 10 but nothing seems to fix it. I am slowly losing hope. I am pretty sure this is a software problem but i cant seem to put my finger on what it is.
My computer specs:
Case:
Phantom 530
Motherboard:
MSI Gaming 5 z97
CPU:
I5-4790k
Ram:
16 Gigs of Kingston HyperX Fury Ram
Storage:
240 Gig Sandisk SSD
Generic 2 TB Toshiba 7200 RPM HDD
Optical Drive:
Generic (Rarely Use It)
-Peroxide
 

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RELEVANCY SCORE 59.2

Hi, I updated my Zbook G2, originally with Win 7 bringing it to Win 10.During installation the recommended option was to delete all partitions, even that of Win 7 Restore, and so I did. I did not create any recovery disk it more.I wonder now if I wanted to return the PC to the factory data as I should do.Supplied with the notebook I have two discs:1) HP Operanting DVD System Windows 10 Pro2) HP Application and Driver Recovery DVDThese are the disks to perform the restore, or I was wrong not to create recovery discs?

A:return Zbook to the factory data

Hallo Rovye64, I would recommend you to contact your country HP department for help with RCD kit. You can find your number on this link: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html




ZincasI am an HP notebook technician.Please click ?Accept as Solution ? on the post that solves your issue to help others find the solution.Click the Thumbs Up on the left to say ?Thanks? for helping!

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RELEVANCY SCORE 58.8

i havent done anything changing lately. but whenever i want to alt crtl delete to close off a web page that is stuck it doesnt go onto the thing anymore. when i goto cmd on run in start button it says this program is already being used. but when i type in command in run it goes on. are they the same things?

A:My Alt,crtl,delete Thing Doesnt Work And Cmd Doesnt Work?

Have you updated, and run your antivirus?Have you done any online virus scans?Have you run any Spyware/Malware programs?What Spyware/Malware programs do you use?Were there any error messages?If so, what was the exact error message?

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RELEVANCY SCORE 57.2

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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RELEVANCY SCORE 57.2

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 57.2

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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RELEVANCY SCORE 56

Hello, I own a Lenovo W530 (Machine Type 2438).After installing Windows 10 the Lenovo Solution Center recommended a battery update, which I did, but didnt work. Since that I had some problems with my BIOS, but they stopped (re-enter date) . About two weeks ago, my battery was empty and my laptop crashed.When restarting it my display didn`t work any more. I thought that my display / display cable broke (i had reordered a display a week before due to stripes on my lcd caused by dumb cleaning).After the new display didnt work I noticed that one cable of the intern display connection broke:so I ordered a new intern display connection  After installing it, it didnt work too and I observed, that I can connect and work via an external monitor problemless, but when trying to "duplicate" the laptop screen to the monitor it stays black, as the display does... What do you recommend?  Best regards!

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RELEVANCY SCORE 55.6

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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RELEVANCY SCORE 55.6

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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RELEVANCY SCORE 55.6

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











Solved!
View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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RELEVANCY SCORE 55.6

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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RELEVANCY SCORE 51.6

Hello People Im in need of your expertise. here are a few scans i ran I hope these can help you tell what my problems are...ComboFix 08-07-31.04 - uuurbody 2008-11-02 8:36:39.2 - NTFSx86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.256 [GMT -5:00]Running from: E:\Documents and Settings\uuurbody\Desktop\ComboFix.exe.- REDUCED FUNCTIONALITY MODE -.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).I:\Autorun.inf.((((((((((((((((((((((((( Files Created from 2008-10-02 to 2008-11-02 ))))))))))))))))))))))))))))))).2008-11-01 22:03 . 2008-11-01 22:03 <DIR> d-------- E:\Documents and Settings\All Users\Application Data\Nero2008-11-01 19:08 . 2008-11-01 19:08 0 --a------ E:\WINDOWS.0\Irremote.ini2008-11-01 18:16 . 2008-11-02 08:37 <DIR> d-a------ E:\Documents and Settings\All Users\Application Data\TEMP2008-10-22 13:12 . 2008-04-27 09:33 765,952 --a------ E:\WINDOWS.0\system32\xvidcore.dll2008-10-22 13:12 . 2008-04-27 09:35 180,224 --a------ E:\WINDOWS.0\system32\xvidvfw.dll2008-10-22 13:12 . 2007-06-28 17:55 77,824 --a------ E:\WINDOWS.0\system32\xvid.ax2008-10-15 01:11 . 2008-08-14 05:11 2,189,184 -----c--- E:\WINDOWS.0\system32\dllcache\ntoskrnl.exe2008-10-15 01:11 . 2008-08-14 05:09 2,145,280 -----c--- E:\WINDOWS.0\system32\dllcache\... Read more

A:comp is slow Nero doesnt work properly doesnt always start properly

ComboFix logs should not to be posted outside the HijackThis forums. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.I will have a moderator close this topic.

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RELEVANCY SCORE 51.2

I have a compaq presario v2570nr laptop. I have replaced the motherboard, cpu, memory, fans, and hard drive. To no avail it still shuts down after about 3 minutes of operation. Whether you are in bios, xp setup from disk, safe mode, or normal mode. I thought what the hell, I will put a hard drive in that has 98 loaded on it. IT WORKS!!! 98 ran on this laptop for about 2 hrs then I shut it down. It didnt shut down automatically. Thought maybe it was the hard drive afterall, so I started loading xp on the same hard drive that ran 98 for 2 hrs. and after 3 mins it shut off. Someone mentioned that maybe it isnt xp compatible...it came with xp on it. I need to know why any kind of xp activity makes it shut off abruptly, and 98 will run it no problems. Thanks for any help.

A:XP shuts machine down....98 doesnt!

See if XP runs in Safemode

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RELEVANCY SCORE 51.2

On my ZBook 17 G2, the BIOS has a "SATA Device Mode" option which is set to "AHCI".  According to the documentation, you have to change it to "RAID" if you want to use Intel RAID.  But that setting doesn't even have a "RAID" option, it only has the "AHCI" option.There's also a "Ctrl I Prompt" option which is grayed out.  If I could enable it, then I could press Ctrl-I on boot up to enter the Intel RAID setup menu.  But I can't enable it since I can't change the "SATA Device Mode" option to "RAID".Does anyone know why my "SATA Device Mode" setting doesn't have the "RAID" option?  Has anyone ever gotten the Intel firmware RAID working on a ZBook?

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RELEVANCY SCORE 51.2

Hi.I have a Zbook 15 G3 notebook connected to a TB3 docking station.My problem is that LAN/WAN switching does not work. The notebook dont change to wierd connection when using the TB3 dock, but it works as it should if I connect the TP direcktly in the notebook. I have checked the the priority settings and the LAN/WAN setting is active in BIOS. It's really anoying to manually disable wierless when connected to the TB3 dock.Is there any known fix for this? //Soren

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RELEVANCY SCORE 51.2

My new HP ZBook 15 G2 does not see the 4 USB ports on the side of the 230w Advanced Dock Station (A7E38AA#ABA) (but it does see the 2 USB ports in the back of the dock).   I have the HP Support Assistant installed and it says that all of my drivers are up to date on the ZBook. This dock is on the list of compatible docks for the HP ZBook 15 G2.  I know these four side USB ports work as I can access them when I use my HP EliteBook 8560w with this dock. Has anyone found a workaround?  I have a coworker with the same hardware experiencing the same problem so it is not an isolated case.

A:A7E38AA#ABA usb ports dont work with ZBOOK 15 G2

@spunkae? Try this one. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978815&swItemId=ob_165439_1&swEnvOid=405... REO

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RELEVANCY SCORE 51.2

I have just been supplied with a Zbook 15 G3 mobile work station that was supplied with a 512Gb Z turbo drive PCIe SSD and want to add a 2nd SSD drive and running Windows7 / 64 bitSo what are my options as it look like it can take a traditional SSD in the bay and has a 2nd I think PCIe port? even HP sales could not assist so turning to the forums for helpAre they easy to add? or any known issues? and what do people recommend Thanking you all for any info you can give me











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A:ZBook G3 mobile work station 2nd SSD options

Hi, The good news is you can do it yourself. Please check page #2 of the following manual:       http://h10032.www1.hp.com/ctg/Manual/c04925075.pdf Pages #31 and #32 show you how. Regards.

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RELEVANCY SCORE 50.8

For a while now i have had to log onto another account just to delete my password so i can access my desktop because everytime i turn off my computer, my password resets to something that i have never used before. Even if i change it to something else, once my computer turns off it completely resets to who knows what, this has become extremely annoying as i cannot always have access to my desktop. If anyone has a solution, please do tell me.

A:How do i fix my password so it doesnt reset?

Scan with Malwarebytes Anti-Malware free (enable rootkit scanning too - Settings - Detection)

Then try a clean startup in case an app/service is interfering - Troubleshoot Application Conflicts by Performing a Clean Startup

Run in elevated cmd:

Code:
sfc /scannow

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RELEVANCY SCORE 50.8

im using windows pro sp2. last week i had downloaded something and then i started to get advertisements even when a browser wasnt open. it was about 3 different ones but went off every 30 secs to 5 mins. i went through some windows files in safe mode deleted some things here n there and ending processes.
i was successful in stopping the advertisements. although not long afterwards the internet would stop after 5 mins and i would have to keep restarting. once i tried to system restore it wont go back past the day i started having this internet problem. im not sure if its related to the previous problem or if i deleted a file i should not have?

here is my hijack this log...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:50:35 AM, on 11/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Trend Micro\HijackThis\HijackTh... Read more

A:internet stops to work after a few mins and system restore doesnt work either.

The file mscfco.exe doesn't look right, I'm moving this to our HJT forum for those folks to have a look.
 

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RELEVANCY SCORE 50.8

1 MONTH AGO, I BOUGHT A LAPTOP LENOVO Y700 8Y WITH WINDOWS,  BUT SOME KEYS DOESNT WORK, for example NEVER WORK THE KEY 4 OF THE NUMERIC KEYBOARD AND SOME OTHER KEYS LIKE DAMAGE, DELETE, DELETE, A, S, D BETWEEN OTHERS, BUT THIS KEYS WORKS SOMETIMES.I do not know if they are the drivers or indeed the physical keyboard is damaged, since I have tried with a usb keyboard and all the keys work. Sometimes the mouse also stops working TOO.

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RELEVANCY SCORE 50.4

Hi,

A few days ago my laptop became so slow it practically cant be used.. so i have tried to system restore from a number of points however i keep getting the message :
System Restore failed to extract the file
(E:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\56af718db5fe3b6 from the restore point.
The restore point was damaged or deleted during the restore.

It goes on to say I can try using different restore points which ive already tried without success.. any help would be greatly appreciated!

A:Laptop so slow its unusable.. sys restore wont work

You may find some guidance here: How To Use SFC Scannow to Repair Windows System Files

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RELEVANCY SCORE 50.4

After reinstalling back to factory settings I tryed to update windows and it just keeps on "checking for updates"  does not show it found any or does anything else.  But running like this for a least 5 hours now.  I have a HP Pavillion
G7 running Windows 7

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RELEVANCY SCORE 50

Hey guys, having a bit of trouble here. i used to live in an old child safety house, and they gave me an old laptop to keep. (Lenovo thinkpad; windows 7) i have access to they local user account, which is not an administrator account. i don't know the password for the admin account either. basically what i want to do is to factory reset this laptop because they have a program on it that will only allow admins to install most games and stuff i download. I've tried resetting the password through cmd.exe but it wont let me, it says access is denied, ive tried download a password reset key thing and it wouldnt work either. any way i can get around this? any help is appreciated
 

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RELEVANCY SCORE 50

I have 2 laptops. I have Microsoft acct., verizon is my provider. One laptop is 17" and the other is 15". I would like to "Factory reset the 15" and have this one different from the other one. Can I do this without deleting all my data from the system?
 

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RELEVANCY SCORE 50

Hi all,
 
Please i need help to recover apps that came with G50-45 laptop.
My system was running so slow so i decided to set to factory without knowing i would lose apps that came with it when i bought it.
is there anyway i can get those back, especially evernote and onekey recovery?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 













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A:G50-45 - Factory Reset

Hi azanene , 
 
Welcome to the Community Forums. 
 
How did you perform the factory reset? 
About OKR (page 26), usually turning off the machine and pressing the Novo Button (item 2 page 9) to turn on.
OKR menu would offer System Recovery from initial backup that would restore also same preloaded factory application similarly installed using a factory imager. 
 
About one note , it is installed on Windows as feature when you log in your microsoft account .
Microsoft store would likewise offer same Lenovo apps using the keyword lenovo.
 
Hope this help answer your query.
Update us how things go.
 
Regards

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