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Screen Saver to password logon screen failing

Q: Screen Saver to password logon screen failing

I have set up my Win 7 Pro 64-bit screen saver to bring up the password logon screen upon activation of the mouse/keyboard/whatever.

Late last week, whenever I moved the mouse or clicked the keyboard, the screensaver would go directly to the desktop, bypassing the logon screen. I went to the screensaver utility and unchecked and rechecked the 'On resume, display the logon screen' box, selecting 'Apply and OK' each time.

This would work for maybe two or three times and then go back to returning to the desktop.

I've run MalwareBytes, IOBit, and Norton and all come up virus/rootkit free.

Any ideas?

Preferred Solution: Screen Saver to password logon screen failing

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A: Screen Saver to password logon screen failing

There are a few seconds of "grace" time, meaning when the screensaver launches you have a few seconds to "wake it" and go back to your desktop without locking it.

I guess I can assume you're not talking about that, right?

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From Windows 7 logon screen how to run screen saver slide show.
Try the hack here but it didn't work I have a lab of 30 systems and try it again on another two systems but it didn't work. I'm runing Windows 7 64Bit.

Log On Screen Saver - Enable or Disable

A:Screen Saver Window 7 Logon Screen Slideshow

Hello ZMan, and welcome to Seven Forums.

You will not be able to have a slideshow with the logon screen saver. As in the tutorial, it can only be a blank black screen if enabled. Anything else, and you get that message in the NOTE box at the top of the tutorial.


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My user account is password protected and "require a password on wake up" is turned on .

But when I resume from hibernate it return to desktop instead of log on screen. The same think happens with screen saver -on resume display log on screen-.

A:password protection, log on screen, hibernate & screen saver problem

Originally Posted by vassoulas

My user account is password protected and "require a password on wake up" is turned on .

But when I resume from hibernate it return to desktop instead of log on screen. The same think happens with screen saver -on resume display log on screen-.

Hibernation in it self saves everything thats in RAM at the time the system is put into that mode. It should not lock the PC as that wasn't the state it was in before it hibernated. perhaps lock the PC before you push the hibernate button!

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Dell Optiplex 745 SSF Vista Premium SP2

I've developed an unusual problem. When the computer is idle for some time, the monitor goes black and there are the usual Windows logos floating about the screen, as normal.

More recently, about half the time, the monitor screen will go black and then switch to white. When it is white, there is the eternity wheel going round and round. The monitor continues to switch from black to white every few seconds. It will do this indefinitely unless I intervene.

If I press a keyboard key, I will get the message shown in the attached picture. When I clear the message away, things go back to normal.

I have made no changes to the Logon Screen Saver. As a matter of fact, I have never set up a screen saver, logon or otherwise. What could be causing this problem and how do I fix it?

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i have windows xp professional at work. we have multiple computers/monitors that are not in use at various times of the day. i am looking to change the logon screen saver(so no one has to actually be logged-on) on those computers/monitors to a powerpoint presentation(or something similar). i also need them to pull from a common drive/file, so it can be changed daily in 1 place(vs going to every computer and updating them individually). i have already played around with this, going through the registry and changing the screensaver(hkey users\default\control panel\desktop scrnsave.exe, edit string box, value data box). i was successful in changing the screensaver to the standard ones available, but cannot figure out how to change to pull from a common drive. is this possible? i am willing to buy software to accomplish this. thanks to all for any help! dan

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Dell Optiplex 745 SSF Vista Premium SP2

I've developed an unusual problem. When the computer is idle for some time, the monitor goes black and there are the usual Windows logos floating about the screen, as normal.

More recently, about half the time, the monitor screen will go black and then switch to white. When it is white, there is the eternity wheel going round and round. The monitor continues to switch from black to white every few seconds. It will do this indefinitely unless I intervene.

If I press a keyboard key, I will get the message shown in the attached picture. When I clear the message away, things go back to normal.

I have made no changes to the Logon Screen Saver. As a matter of fact, I have never set up a screen saver, logon or otherwise. What could be causing this problem and how do I fix it?

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I have been having this problem for a couple weeks now. When I walk away from my computer I return to a microsoft screen saver or a blank screen, and cannot get back to the screens I was using (explorer page, office word page, or even startup screen. I have to log off or restart. The following problem report is associated with this issue. Has anyone experienced the same issue and possibly have a solution? Thank you.

A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangB1
Application Name: logon.scr
Application Version: 6.0.6001.18000
Application Timestamp: 47918eab
Hang Signature: e0b3
Hang Type: 0
OS Version: 6.0.6002.
Locale ID: 1033
Additional Hang Signature 1: 165c92719a4b8e00f36b36500e4fbba1
Additional Hang Signature 2: d49c
Additional Hang Signature 3: 70108a26c8386d8b46eaadb7a88bc8cf
Additional Hang Signature 4: e0b3
Additional Hang Signature 5: 165c92719a4b8e00f36b36500e4fbba1
Additional Hang Signature 6: d49c
Additional Hang Signature 7: 70108a26c8386d8b46eaadb7a88bc8cf
Extra information about the problem
Bucket ID: 167266558

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I have a fingerprint readers installed on my desktop machine and my laptop. On my laptop, anytime it goes to sleep after being idle I have to use my fingerprint to wake it. This is not the case with the desktop. I would like to make it so. I thought the option for secure logon/wake was in the display/sceen saver settings, but I can't seem to find it.

A:Security logon after screen saver time out/sleep.

OThe only setting I know of is the checkmark next to the delay timer that says "On resume, display logon screen" (or words to that effect - the exact wording varies slightly depending on your settings). Checking this causes Windows to ask for password - presumably the fingerprint reader in your case.
Edit: The screensaver delay timer, sorry

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Does anyone know a screen saver with password protection that can protect a PC that run WinXP-Pro which is NOT configured with a password to login?

A:Password screen saver on XP?


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Hi All,

Im trying to set a password for my screen saver and there is a box saying "On resume, password protect" but then it doesnt and there is nowhere to enter a password? Can anybody help me please?


A:Screen saver password?

Go to Control Panel > User acounts > Change the way users log on or
off, and untick "Show welcome screen"'Next,look to the left of the page
under "Related tasks" click on Manage Accounts,then on the right under
"Pick A Task",click on "change an account" then click on your account
(and assuming you have administrator rights)click on create a password
and there you go

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Good day.

On screen saver I have option "on resume, display welcome screen" instead of password on resume.

If I want to have protected screen save (screen saver password) I can see no option to do so, I checked power/advance tab prompt for password when computer resume from standby but still did not work.

Please help.


A:screen saver password

Hi Sinan !

Go to control panel => user accounts and set a password for your user account. Then you'll be able to enable that option in the screen saver tab in the display properties.

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Several of the students have passworded the screen saver in windows 95. I do not know the passwords and need to change the screen saver and delete their passwords. Can any one help me solve this problem.

Thank you

A:unknown password on screen saver

Bootup the pc, and immediately go change the screensaver--don't bother attempting to change the password.

Brainbench MVP for Microsoft Word

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Hello All,I am new to the 8 forums so if this isn't the right place please let me know.So I am looking for a screen saver that has a built in password. I Do not want to use the one offered by Windows as it causes all kinds of commotion when it re-logs in. Anyone know of a freeware or even cheap payware screen saver that has its own password???

A:Screen Saver with built in password

I looked at a few here:
Screensaver Password

I checked 3. They all work on XP. One said Vista also. I'm not sure if there's support for newer OS. But each one lists the OSs it runs on.

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All the boxes are checked in the properties box for both prompting for password after standby and resuming from screen saver. But it does not prompt for password. If the computer is restarted or user logs out it prompts.

Any ideas?

A:XP not prompting for password after screen saver

Are you starting the screen saver manually or is it starting due to inactivity? If starting manually, it is normal for no prompt for the password to be displayed.

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when i work on my computer i sometimes work on private stuff ,thing i don't want other to see.

however sometimes someone enter the room and want to talk to me ,i don't want him to see what is in the computer screen.

i need a way to setup a hotkey (i choose F9) so that when i press it the screen goes black + when i try to resume (by pressing a button on my keyboard) it should ask me for a password and does not allow the black screen to go off unless the password is correct.

in other words ,once i press F9 nobody should be able to see what i was doing unless he knows the password.

any idea how i can do that ?

i tried searching and i managed to bring a black screen on F9 by using a program called "winhotkey" , but still it does not ask for password on resume. and yes , the option "on resume display login screen" is enabled and the user account have a password.

p.s. the program "winhotkey" just makes a hotkey to any program you wish .i just hotkeyed the scr file to the F9 key.

any help will be appreciated. thank you

A:hotkey for screen saver + password

Hi docesam and welcome to Windows 7 Forums

Why not use the Lock function? Winkey + L

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my windows 98 screensaver "password" is not working any more. under control panel, it's "checked" but when my scrollling marquee screensaver comes on i can just move my mouse & the screen shows... it used to prompt me for my password so my sensitive screen data can't be seen by any passerby. I've rebooted & shut-down my compaq deskpro computer completely & did system scan on my norton systemworks. can someone please offer suggestions?... in easy-to-understanc terms? MUCH thanks.... firefighterg email: [email protected]

also, is there any other "passwords" that can be used so that someone can't just turn on my computer & see all my data?? (i.e. windows password)

A:screen saver password not working

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Stuck on screen saver cant get into password and open tried reset but will not do it

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I've discovered an alarming feature of Vista which I'm hoping is something that can be switched on or off in control panel. BTW, I don't have a machine running Vista on the bench right now so I can't check this out for myself.

When I put "cleaned up" machines on the sales floor, I password protect the screen saver to keep meddling people out (hey, it's a pawn shop) and also so that they will need to get a salesperson involved in order to check out the computer.

On the Vista machine that was on the floor at the time, (it sold quickly) when coming out of the screen saver, a user could simply click the Guest account instead of the password protected account and get into the machine!! Can anyone say FRONT door?! I realize that Vista has many more safety features than XP, but this seems - to me - to be a huge oversight on the part of MS software engineers.

Can someone give me the low-down on this issue? Thanks!

A:screen saver and password protection in Vista

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I want to set up a screensaver password on several XP machines on the sales floor, but when I check that box and say "OK", it does not prompt me for a password. Has the former owner used a password here and, if so, how can I change it? Thanks!

A:Solved: Password protect XP screen saver

Nevermind...I found it. The user must have a Windows logon password and that's the same used when the screen saver is interupted.

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This computer is admin ; and to protect elected to use text screen saver with expectation to have it password protected. To do so I went into Gpedit.msc and firstly enabled password protect the screen saver. The screen saver did not offer a password when I access the machine. I then enabled screen saver timeout.
After a few minutes the screen saver kicked in. I again could access the machine without being challenged for a password. Last I enable 'screen saver' and that did not work. I am unable using the obvious tools - to password protect the computer using the password screen saver.

And after all this effort I thought I'd change the screen saver from text to photos to see if that would help and 'wait and on resume' are now greyed out?

If there is another obvious method to enable a screen saver with a password protect let me know.

A:Screen Saver Password Enabled after Enabling in GPEDIT

Why not use the simple method of right clicking the desktop, choose personalize, screensaver and then check "on resume display login screen"? Although I am not sure why its not working after using gpedit. Did you restart the pc? Did you try gpupdate /force in command prompt?

Also make sure there is a password on the user account.

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The check box in the screen saver settings "On resume, display logon screen" is gray and i can't uncheck it. I would like to uncheck it, any suggestions?

A:can't undo password protect on resuming from screen saver

What kind of protection (Firewall, anti-malware) do you use? Some programs lock these settings against change from malware.

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My wife is a teacher and needs to be able to instantly enable her screensaver with password immediately enabled when she leaves the classroom for short periods or at the end of the day.

I have tried several ways but all result in immediately enabling the screen saver without password protection or with password protection only at the end of the normal wait period.

This IS a security issue but not sure if it should be in this forum??

Any ideas will be appreciated.

A:Need INSTANT Screen Saver IMMEDIATELY password protected

Hi Google..Desktop lock..which will lock the Desktop and be freed by a password.

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We have a laptop on our home network that is running as a NAS mapped drive. Very happy except for one thing.

Screen saver kicks in after 5 minutes and needs a password to hide. At that point the mapping is dropped, so the NAS becomes useless until it gets a password.

It makes no sense to disable the screen saver password, so I have to use a VNC to access the laptop, fill in the password and it again becomes our NAS.

How can I get the mapping to ignore the fact that the screen saver requires a password?

A:Mapped drive blocked by screen saver password gggrrrrr

Turn off the screen saver, set the display to turn off after 5 minutes instead.

Also, why would you require a password for the screen saver to kick in in the first place?

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Today I have had 2 different users return to their Windows 95 workstations only to find their computer in screen saver password protected mode. In each case, the user had never used the screen saver before. And the screen saver would not accept their system password. I had to manually boot the computer and then remove the screen saver setting. All work they had open at that time was lost. I am using eTrust 6 with signature file July 28/04. Anyone else experience this before?


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I have just installed a linksys wireless router onto my desktop computer to add a wireless laptop and for some reason, when the User Logon screen comes up. The hand cursor never becomes a cursor for me to type in passowords to user accounts. I went into safe mode and then into control panel and deleted the passwords for each user acct and now I can get into the accounts but how can I add the passwords again and be able to type them in. We have 3 user accounts on this pc and would like to have them password protected.

Any suggestions would be apreciated!

all pc's are online and working fine...

A:Can not type password into password box on logon screen win xp home


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My system windows 7 has been showing the logon screen after cicking on my account,.
It shows welcome and again its shows logon screen.
I logged  in with safe mode and created another account . New account worked fine. After shut down and i again logged in,It shows same problem.
Again logon screen is displaying
Kindly help meee out

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XP Service Pack 3

Screensaver is enabled and so is 'Display welcome screen when coming back from screensaver'.

This works most of the time, however on a regular basis the screensaver will resume to the following screen and just stay there forever.

The only thing to do is to press the power button, at which point a popup alerts that a user is logged in, do you still want to shut down.



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No idea how this one happened and 'assume' it's a hack. Turn on the computer today and the windows login screen pops up. Small detail, I have never used one and no one would have added one in the day since it was last turned on ok. I tried logging in through Administrator and no password, no luck - I do get an MSVIDCTL system error on ehrecvr.exe associated with the login screen, but no other information. The media center has never really worked with it.

How do I get around this issue? I quickly checked before I left for work and I can get into safe mode (well, at least bios screen). I did try last known configuration and no luck. I have also downloaded UBCD4win file as a boot CD to try when i get home, but heck, you guys are the best here so maybe have better ideas.

I won't be home until the evening to try to work it out.


A:XP taken over by new logon password screen

How to log on to your Windows XP-based computer if you forget your password or if your password expires?

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I have bought a Vantec Nexstar NAS enclosure which has ethernet and USB connections - I have installed a 500GB HDD in the enclosure. The intent is to use the enclosure as NAS storage. On trying to access the folders on the drive I am presented with a logon screen requesting a Username and Password. The thing is I have not set up any username or password for this drive and cannot get past this screen - aaaarghhhhh!
I am using Windows XP Home Edition and have connected the NAS enclosure via a D-Link DI-524 router. I can access the Admin screen for the enclosure and can adjust the various settings etc for the drive - my attempts at getting to the folders on the drive though are frustrated by requests for a logon I just don't have. Using the USB connection though, I can read/write to the drive - however this is not what I bought the enclosure for
I have disabled my firewall (ZoneAlarm), and tried my other passwords just in case, all to no avail. Vantec Support are trying to be helpful, but so far with no success - suggested remedies have included a tweak to Windows Registry involving an 'LMcompatabilitylevel' switch.
Can anyone suggest to this networking novice what I can do to get past the logon screen?

A:No password for Logon screen

You need to configure the folder access for the NAS box to be totally open. Most NAS boxes should have this option. The LMcompatibilityLevel patch is usually a Vista thing.

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I recently acquired a USED computer. Windows 7
Having turned it on, I see a LOGON screen requiring a PASSWORD.
Can someone please let me know how to gain access to the Desktop?.
Once that is done I will need to set my own Password.
Kindly advise a detailed procedure to enable me to do so.
Many thanks

A:Logon screen/Password

Problem here is you are basically asking for a method to hack the password and as we can't garuntee ownership through the internet, that is ethically questionable on our part, so typically it is not done.
That being said, if you can provide the make and model, it may have a recovery partition.  If so, you can run that which will reset the system back to the way it was from factory out of the box.  From there, you can get into and make it your own from there.  Just know that any programs and files would need to be backed up prior to that as everything will be deleted in the process of the reset.
Once you provide the make and model, we can work to get you a more detailed step by step to do that reset.

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I'm looking for some help with the logon screen. I've gotten basically everything set how I want it but I can't find the resources for the password box. Hoping someone can help. Take a look at the picture... I'm trying to find the resources to change the white parts of the password box. I've gotten the background and text to change with my theme but I can't find the rest of the parts. Anyone have any idea's?

A:Logon Screen Password Box Help

Hello Fritz

Unfortunately I don't have much experience in this type of work so therefore I ask, can you help me get the login screen like yours?

I have tried pulling out 12223.bmp from the authui.dll and making it all transparent (Corel Paint Shop Pro, pressed the little eye so nothing was visible) but everytime I boot to the logon screen I just get black screen and have to go to recovery with CMD and restore my backup of the old authui.dll.

Hope you have the time to help me, as I would greatly appreciate it.

Thank you

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I have been trying to find a good utility screen saver with things like: cpu usage, ram usage, cpu temp, etc etc.

I've found only one so far, Nafkak (spelling?), and it is terrible.

Does anyone know of another that I can try?

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I am aware of the Screen Saver setup and modify capabilities in the Personalization menu. I am also aware that there is a Preview button there also.
There is a program in the Windows system files that you can put on the Taskbar at the bottom of the screen. You can then click this Icon and manually start the Screen Saver.
I however (in my infinite stupidity) have forgotten the name of this program and where it is located. Can someone please tell me what its name is and where it is located?

A:Screen Saver, I want to start the Screen Saver Manually.

Welcome to the Seven Forums

This thread may help you Pin screensaver shortcut to taskbar?


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I have a Dell Inspiron N5010 running windows 7. After a reboot the cursor is blinking in the password field but I am unable to type anything. The cursor blinks but won't move and the arrow is frozen on the screen. I've tried the disable keypad function, I've rebooted in safe mode, unplugged, removed the battery with no luck. In the "Windows Error Recovery" screen I can use the arrow keys and enter but that's it. Strangely, the brightness keys still work. Any advice would be greatly appreciated.

A:Cannot type password on my logon screen

Try checking your BIOS/EFI settings.
Can you login if you attach an external keyboard/mouse?
Try disconnecting any external devices when you are booting. My laptop won't start (crashes) if I have an external monitor connected.

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Strange one and you may think Im a bit thick but quite often during the day when we come to use the PC it has gone back to the logon screen, which is fine, but its asking for a password per user and we have no passwords defined! So I dont know what to key, have to reboot it then it forgets about asking for these passwords which have never been created! What gives?

A:Solved: Logon screen asking for password

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I want to know how to remove Windows 7 logon screen and admin password when

reset disk is not available?

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Hey guys, If you notice in windows 7 after you type a wrong password it will show an error below that says reset password... i would like to remove that, I searched in google but there is no tutorial on how to remove that if anyone knows how please reply here


A:How to remove reset password... from Windows 7 logon screen

You know you need an account-specific password reset disk to successfully use that option?

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A friend at work has given me their laptop to look at as their password stopped working (or she forgot it). I tried using the Trinity Rescue Disc to reset the password as it was showing the account as being locked. Now the only option on the logon screen is the guest logon.

Could someone help me restore her username as a logon option and give a way to reset her password?

Her account as far as I'm aware is the administrator account otherwise if just use that to have reset her account.

Thanks in advance...

A:Password needs to be reset and user disappeared from logon screen

im,not 100% but I will give ya what i do know; this one i believe you may have to use the windows disc for the system to reset the password.

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I there a way to change the location of the password box on the Windows 7 logon Screen.

I managed to remove the Picture Frame on the login screen using instruction found on this forum months ago, but now, I am an assassin's creed fan, and I have changed the background screen to the Assassin's Creed Logo and would like to move the "password input box" down so that It does not end up n the middle logo.

Thank you.

A:change location windows 7 password box on logon screen

There must be, but it either involves knowing a programmer/hacker that crafted a program for you, or doing some intense studying of Window's inner workings and twiddling knobs here and there, heh.

Could that information you used to change the picture be used to guide you in a somewhat correct direction regarding the window position? Beware things can probably be ruined horribly if you twiddle with knobs of unknown origin . . .

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is there any way i can remove or disable this option so it will not show up if the wrong password is used ?

i have been looking all over the internet and the only information's i have seen are on how to use this or how to crack/change/recover the password and i want to prevent this or at least make it harder to do, so it will take more time to do it

A:remove reset password windows 7 logon screen

Eh, suspicious or just coincidence? Even the name is same in screenshot heh

How to remove reset password... from Windows 7 logon screen

I guess this is against forum rules, also secondary account!

11) Multiple site accounts are not allowed. No fake or disposable emails/domains are to be allowed for site registration.

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Basically, I have a default Vista screensaver, changing it does not help, and I set it NOT to ask for a password upon resume (ie - NOt to display logon screen)
However, it seems that almost randomly, Vista will somehow re-enable the logon screen on resume, so when I resume from a screensaver, I have to enter my password. When I go into the screensaver settings, the box is NOT ticked, but the only way to revert back to my desired behaviour is to tick, apply, untick and then reapply.

Any helps pleasE???

A:Screensaver randomly re-enables password protect logon screen??

You leave us guessing when you don't tell us all about your system, as is requested in the forum rules.

But screen savers have not really been required since the color picture tube was invented. Definitely NOT for LCD monitors.

I simplify things and decrease the chance of problems by just disabling all screen savers, from the mobo and Windows. Try it!

Sleep and hibernate are two more things that cause countless problems for PC users every year. Disable them!

Then when you're not using your PC for an extended period of time, turn it OFF.
NO OS except Server Software is designed to run all the time.

Good Luck, and Happy Computing!

The Shadow

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Have a customer running Win7 Pro on a peer to peer network. Every Wednesday it seems something is trying to log into the administrator account on his computer when he isn't there. When he comes into the office on Thursday or remotes into the computer via Logmein he sees that the Windows login screen as switched from his user account login icon to the administrator account login icon. Thats not the strangest part though. Something actually has left a few characters typed into the password field. Last week it was 3 characters, this week its one character. He has security cameras in his office and nobody was near his desk at all. The only remote access to his machine is Logmein and I checked the Logmein reports and nobody had accessed his Logmein account at any time during the hours this would have occurred. I thought about program or windows update that cause automatic reboots but even if it had automatically rebooted Windows it wouldn't automatically switch user to the Administrator and certainly there is no way Windows itself would be able to key in characters in a entry field that I have ever heard of. Machine has been checked for malware and virus' and is clean as a whistle. And if someone was using some sort of hidden remote software on the machine why would they be bothered to try and log into the Administrator account when my clients users account has full administrator rights anyway. The whole things is creepy. Any ideas?

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Inspiron N7110  running Windows 10
Boot up the laptop and it gets stuck at the Login screen but no password field appears.  Instead I have the buffering circles rather than the input field for my password.  As a result, I cannot log on to my laptop.  Just started happening yesterday.  Can anyone help?


A:Inspiron N7110 Stuck at Logon Screen without the Password Field

If this is the point at which a Windows password is entered, before Windows begins loading, press F12 and boot to the Dell diagnostics.  Run an extended hard drive test.

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as the topic says, the cursor in the password field disappears after 2-3 secs after the logon window show up, I have to either manually click the field or alt+tab between 2 instances of "Windows Logon" to enter password, sometime I get to type 3 letters before the cursor disappears. I wonder if theres any way to fix this because its kinda irritating

I'm runing vista ultimate, only one account is active the other admin and guest account are disabled, any help/solution is appreciated.

A:Password field loses focus on vista logon screen.

I also have the same issue occurring after awaking the pc from sleep, I've read possibly half a dozen forums on this problem and no one seems to know a solution.

Some claim that the position of the mouse will determine where the focus will be taken to, I am able to tab my way back to the log in box.

Vista Home Prem Sp1

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I want to get a full screen screen shot of all the different OSes including NT, 2000 and XP the problem I have is print scrn button does not work until your officially logged in. I want to send screen shots to some of my users who cannot follow directions. I have searched online for awhile but either am missing the right keywords or am just a little slow.

I would make my own if anyone can tell me how to get screenshots before your even logged on to the PC.

A:Network logon screen shots - password change dialogs? All OSes

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Hey I need immediate help!

It's my sis' previously-formatted HP Pavilion dv5201tx! The problem is as the title above. I can go into safe mode. I've used system restore twice. And in Documents and Settings folder I noticed it has:

Administrator.computer description name
Administrator.computer description name.000

Is it creating more user folders? At some point Administrator.computer description name.000 wasn't there. Corrupted registry hive? I'm not sure! Restarted many times, used Last known good configuration, and it's still black after the boot screen. Please help quick, she uses it a lot. Thank anybody so much..

A:Black screen after boot screen, no welcome screen, no logon screen

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