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Avast Virus Scanner: Window\rcdsetup.exe\%sys%\ocxsetup.ws4 Error:unable To Scan Installer Archive Is Corrupt.

Q: Avast Virus Scanner: Window\rcdsetup.exe\%sys%\ocxsetup.ws4 Error:unable To Scan Installer Archive Is Corrupt.

I was doing an Avast scan and this came up. I then googled the search and saw a reply on this site. I did the first step and wanted to know if anyone could help me get rid of this trojan?

This was my BAC result after following the instructions
Find AWF report by noahdfear ?2006
Version 1.40

The current date is: Sat 08/23/2008
The current time is: 7:53:18.50
bak folders found

Duplicate files of bak directory contents

end of report

I would appreciate any help possible.

Preferred Solution: Avast Virus Scanner: Window\rcdsetup.exe\%sys%\ocxsetup.ws4 Error:unable To Scan Installer Archive Is Corrupt.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Avast Virus Scanner: Window\rcdsetup.exe\%sys%\ocxsetup.ws4 Error:unable To Scan Installer Archive Is Corrupt.

Is there any thing to help this?

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Just ran a scan today and at the end of the results it said "unable to scan archive is password protected". It listed 1175 files. Never had that at all when I scanned a couple weeks ago. Is it anything to worry about?

A:Avast unable to scan archive is password protected?

Let's see if another scan tool will workThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show ... Read more

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3893 Mb
Graphics Card: Intel(R) HD Graphics, 1722 Mb
Hard Drives: C: Total - 293183 MB, Free - 225399 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: avast! Antivirus, Updated and Enabled
installer archive corrupt error 42145, what can I do?

A:installer archive corrupt error 42145

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Hi, after a boot time scan, avast AV, reports corrupt archives ? EDIT: Moved to a more appropriate forum

A:corrupt archive w/Avast AV

In order to assist you effectively and identify the offending malware, we need more specific information. Please read Before you post about a problem, Some simple guidelines and How To Not Get or Give Technical Assistance on Usenet and Web Forums.What OS (Win 2K, XPsp1, XPsp2, Vista) are you using? What version of your anti-virus are you using?What type of archives and where are they located (full file path)?Are they similar to this?"C:\Program Files\JavaSoft\JRE\1.3.1_01\lib\rt.jar\META-INF\MANIFEST.MF [E] ZIP archive is corrupted. (42125)If so, then be aware that the avast ZIP unpacker in older versions warned on such files because they are essentially zipped (compressed) files with corrupted checksums. This was normal behavior according to avast but version 4.8.1195 (May 12, 2008) was supposed to correct that issue.boot-time scanner now correctly displays warning messages about corrupted archivesavast! 4 Home/Professional Revision History

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Hi im new to computers have you any idea why these files are not being scanned?
fall scan run with avast, nothing shows as infected, but some files unable to scan.
The reason given is CAB and RAR archives are corrupted.
Is this normal how can i fix it? Was going to post corrupted files but results have dissapeared.

A:Avast Unable To Scan Files

Welcome at BC magfee Why not try the followingIn normal mode, run an online antivirus check from at least two and preferably three of the following sitesBitDefenderComputer Associates Online Virus ScanPanda's ActiveScanTrend Micro HousecallWindows Live Safety Center Free Online ScanThis scanner from Trend does not require an Active X to run. 1. Detects and removes malware ( viruses, worms, trojans, etc. ) 2. Detects and removes grayware and spyware 3. Restores damage caused by malware to your system. 4. Notifies about vulnerabilities in installed programs and connected network services. 5. Multi-platform support for: Windows, Linux, Solaris. 6. Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.and post the resultsThat they are corrupted can have different reasons, for instance if they were downloaded via P2P applications like Limewire or that your harddisk was full ect etc

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i have just run a full scan with avast. 212 files cannot be scanned. the result said:
Unable to scan. Archive is password protected.

example of files that cant be scanned:
c:\...\allusers\application data\spybot - search and destroy\recovery\WindowsSecurityCenterAntivirusDisableNotify.zip\sbRecovery.ini

c:\...\allusers\application data\spybot - search and destroy\recovery\WindowsSecurityCenterAntivirusDisableNotify.zip\sbRecovery.reg

c:\......\Local Settings\temp\SHR_6_0_ENUS.tmp\shrins.ui\pbar.vbs
c:\......\Local Settings\temp\SHR_6_0_ENUS.tmp\shrins.ui\setcss.vbs
c:\......\Local Settings\temp\SHR_6_0_ENUS.tmp\shrins.ui\instxp.css

some temporary internet files....

what should i do with these files? delete? quarantine? or what?

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Hey, so. Had no problems with my set-up until recently.
This is what I have, currently:
Windows 7, Quad-Core
8 GB RAM, 750 GB Hard Drive
Intel Core i7
I have Avast! installed as well as MalwareBytes. They've been really good at catching stuff before it can cause a problem. However, here in the past four days, Avast has detected several attempts at attacks on my computer. Avast claims to have successfully moved them to chest. However, now I cannot run a Scan with my Avast - and I can't even get into the Security tab at all.
Not knowing how to handle this... help?
Here's a screenshot of my Avast's Chest:

As stated, I've had no issues until the past four days. 
EDIT: I accidentally put this is the wrong spot. Move it please?

A:Avast detecting several attacks but unable to run scan

 Start/run Rkill: http://www.bleepingcomputer.com/forums/t/308364/rkill-what-it-does-and-what-it-doesnt-a-brief-introduction-to-the-program/
Note: Sometimes AV's thinks Rkill is infected, this isn't true, it's just a false-positive. Just let it terminate the malware processes. 
Try to start the scan with Avast (I would do a Boot scan) and MBAM (MalwareBytes Antimalware)
   Running TDSSKiller to obtain log
Note: Don't cure or delete a threat, but choose skip for all instead.
Please download TDSSKiller from here and save it to your Desktop
Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters

In the Additional options: Check Detect TDLFS file system
Click Start Scan and allow the scan process to run

Choose for all threats to Skip for all of them.
Click Continue
Please post the TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)

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Yesterday I went to open up my desktop folder and it would crash after a couple of seconds. This happens all the time. If I open up any other folder like pictures, documents, video or music, they work fine. I ran Malwarebytes and Avast on the entire drive. Nothing was found. I also ran Avast just on the desktop folder. Again, nothing. I ended explorer process in task manager and restarted it. Even restarted the computer. Same thing. I ran a SFC /scannow and it said it fix some corrupt files but some could not be fixed. I have attached the log because I'm having a hard time figuring it out. Any help would be appreciated.

A:Desktop Explorer Window crashing, SFC Scan corrupt


Dism /Online /Cleanup-Image /RestoreHealth

in administrator cmd prompt,

then run sfc.

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Howdy...Thanks for looking in!What happened:While browsing the Net computer froze. Was not able to navigate any web pages, but still had cursor function. Could not close webpages, CTRL+Alt+Del did not function. About 10 min after the freeze, computer monitor flashed, then pixelized and computer went into reboot mode. Computer rebooted, and a screen appeared stating that windows had shut down unexpectedly, suggested some possible reasons and offered some troubleshoot suggestions, one of which was a virus scan. Tried AVAST and it ran to about 4% and froze. Tried MBAM same thing; program started then froze. MBAM would not close and I was unable to restart the computer using any of the usual methods. Had to turn computer off to reboot. No system changes or or new installs prior to incident. So here I am...I can work online anywhere from a few minutes to an hour, then I get the screen flash and shut down. When I have windows diagnose the problem it says "BlueScreen".What I've tried:MBAM(Starts, but does not complete scan..Locks up computer)MBAM Chameleon Mode(Same as MBAM)AVAST(Starts, but does not complete scan)SuperAntiSpyWare (Ran, removed tracking malware, but did not indicate any other problems)SpyBot Seartch & Destroy (Ran, but did not detect anything)Rkill (Ran/completed...Did not solve MBAM problem)exeHelper (Ran/completed...Did not solve MBAM problem)VipreRescue (Ran/completed...Did not solve MBAM problem)Rebooted to last known point (Via... Read more

A:BlueScreen...Unable To Complete AVAST/MBAM Scan

Did you try the scans in safe mode via hitting F8 just after the BIOS POST screen?

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Have bought a new laptop, ASUS and have hooked up my HP 1050 Deskjet - Printer/Scanner. (Have had no issues with Printer/Scanner with previous laptop!)

The operating system is Windows 7 Home Premium 64 bit.
There is no problems with Printing, but when trying to scan I get a message that says Scanner communication cannot be established.

I have tried un installing and re installing. Have even gone through everything with HP Tech support to no avail, as when doing a test of sorts there seems to be an issue with the WIA?

Any Ideas?

A:HP 1050 Deskjet - Unable to Scan (Scanner Unreachable)

Are you scanning with the buttons on the unit or through the HP software?

Have you checked HP for latest software for your scanner?

Have you tried scanning through other software, e.g. The Gimp, or IrfanView, or your word processor software?

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Hello. I am being harrassed by my Avast anti-virus with a notice every three minutes that I have a virus of the Sirefef-AHF type. Since I am not of the promiscuous type, this comes as somewhat of a shock. Can anyone help rid me of this plague?[Moderator edit: thread moved to more appropriate forum. jgw]

A:Avast virus Installer 80000032 virus

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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I heard that Avast is a free virus program but before I download it I wanted your advice. Thanks!

Oh, are there any really good music download sites? I've been thinking about MYMUSIC.com.

A:Is Avast (Alwil) a good free virus scanner?

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I've been cleaning up my computer and trying to make it bug free. I seem to have missed something however. (Probably more than just a single thing)

When I load Firefox I'm met with a warning from Avast's On-Access Scanner that ends it's connection.

Would a tech be able take a look at my HJT log? MUCH appreciated, thank you so much!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:12:00 PM, on 1/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\my Program Files\Avast\Avast4\aswUpdSv.exe
C:\my Program Files\Avast\Avast4\ashServ.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\my Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Fujitsu\Fuji... Read more

A:HijackThis Log, Avast On-Access Scanner picks up Virus


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I did a scan on boot up and this is what the log file said, does this mean i have a virus or not. thank you for your help.

11/7/2010 1:49:34 AM C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\VAJR6DUJ\cas[1].htm [L] HTML:RedirBA-inf [Trj] (0)
While moving file to chest, error occurred: The process cannot access the file because it is being used by another process
During the file delete, error occurred: The process cannot access the file because it is being used by another process
11/7/2010 1:49:48 AM C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\FHCWGOHW\cas[1].htm [L] HTML:RedirBA-inf [Trj] (0)
While moving file to chest, error occurred: The process cannot access the file because it is being used by another process
During the file delete, error occurred: The process cannot access the file because it is being used by another process

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I have 2 user accounts on this laptop and I wanna scan the WHOLE computer.

A:How do i scan my WHOLE computer for virus using AVAST?

Start avast! antivirus by clicking on the desktop shortcut.1. Click on the hard disk icon in right. This will select all local hard disks to scan.2. Click on the play icon on left to start scanningI assumed that you are using the default skin.

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I have recently uninstalled and (attempted) to reinstall the drivers for a Canon Lide 80 scanner. However, when trying to reinstall the drivers (from the OEM CD or the ones downloaded from Canon), Windows XP does not recognize that the drivers were installed.

Thus when I reboot the computer, a "New Hardware Found" wizard pops up, prompting me to install the drivers for the device. When I attempt to install the drivers using the Wizard, the installation halts with the error message "THE CLASS INSTALLER HAS DENIED THE REQUEST TO INSTALL OR UPGRADE THE DEVICE".

The tech support people at Canon say my operating system has a problem, specifically the registry. Microsoft states they can't help because the drivers are not "Digitally Signed".

Very frustrating. I have no idea what to do. ?Do I have to reinstall the operating system? Buy a new scanner? Help !!!!

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The following file could not be scanned:


Error: Data error (cyclic redundancy check) (23)

My question is what should be done about this if anything?

A:Every time I virus scan with avast! I get the following message:

Forget it. Put it in your "Ignore" list if you know how.

It is a dictionary file most likley, not capable of being infected, and simply not scannable by Avast for some reason.

Not a cause for worry.

I don't know tha cause or the reason, but I do know that it is not worth your precious time to try to figure out.

(Avast does a good job, but it does, like all such tools, miss things once in a while. You may also want to do an occasional scan with the free Malwarebytes scanner, but not its "real-time" module that would appear in the system tray.)

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Hey guys i just recieved a new computer and i dont know which virus program to get. Either Avast home or Mcafee Virus scan Plus? what do you recommend?

A:Avast home or Mcafee Virus scan Plus

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My wife's computer was having performance issues.  I ran an Avast boot time scan and it came up with three infections.  It deleted two of them but it could not delete the third in hiberfil.sys.  The avast program would not update.  Something was blocking it.  Your help is much appreciated.  Thanks.
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 1.6.0_31
Run by Greg at 18:49:04 on 2013-04-16
#Option MBR scan  is disabled.
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1271.634 [GMT -4:00]
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: avast! Antivirus *Disabled*
============== Running Processes ================
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WIN... Read more

A:Avast Scan Revealed Virus But Cannot Delete It

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Please download ComboFix from one of these locations:Link 1Link 2IMPORTANT !!! Save ComboFix.exe to your DesktopDisable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.Once the Microsoft Windows Recov... Read more

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As a gamer I have some suspicious files like WPE PRO & some other tools ( that I am sure they have no VIRUS at all ) that anti virus scanners see them as Trojans or viruses, malware etc.. and I was wondering can someone recommend me with a anti virus scanner than has an option like white list/trust list where I can add files that the virus scanner should not scan while doing a system scan or when am opening them, so in short im trying to get a anti virus scanner than has an option of not scanning some files/folders, kthx.

A:Having Virus Scanner Not Scan Some Files.

you do not specify which antivirus program you are presently using but I beleive that avg 7.5 avg 7.5 will accomodate your requirements if you select the appropriate settings in the test centre/ scan selected areas section each time ; if you choose to install this program you will be aware that you need to remove your present antivirus program?HOWEVER; is asking the scanner to omit specific areas adviseable as those omitted areas might well contain a nasty that IS infecting your computer ; are you sure you have NO infections on board? or just wishful thinking ?if you have not already done so may I suggest you scan with these free programs spybotsuperantispywareasquaredto see if you have an infection or trojan on there you do not know about?

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My PC is infected with virus so I decided to conduct a boot scan but when the boot scan starts an error message prompted that there is no keyboard attached to my PC
so the boot scan stops and ii continued to desktop
please hekp

A:error on avast boot scan

Hello maraden,

Try running the steps listed in the malware removal forum. Run as many of the steps as possible. If unable to complete any step make note and move to the next.


After completing the steps you will be advised to post a hijackthis log for one of the experts to examine. Please post the log in that forum not back in here.

Be patient and it may take some time for someone to assist you as that is a busy forum.

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Question Re: XPS 8700 with Windows 8.1.  if computer is no longer able to boot into Windows.
And Restore is not able to correct issue. 
And Refresh is unable to correct issue.
But Dell Backup and Recovery indicates no issues were found and now asks to Reinstall Operating System.
is Installation Restore/Original Image Media required to complete the Reinstallation usind Dell Backup and Recovery?
Alternatively if the Reset My PC option is used is Installation media required?

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I'm attempting to install windows to a 40GB SSD and I continuously receive the error 0x80070570. My first thought when I got the error was that it could have been an issue with the file itself. So I redownloaded it and still got the same error and from there I've tried nearly everything listed in other threads relating to this issue. Here's a synopsis of everything I've done thus far.

Removed old hardware, replaced with new mobo, cpu and gfx card
Downloaded Windows 7 Home Premium from microsoftstore.com
Using the Microsoft supplied tool I created a bootable USB flash drive with the ISO
Powered the new hardware on for the first time resulting in a clean boot with zero errors
Booted to Win7 install, ended up with Error 0x80070570
Redownloaded the ISO, Remounted it on the flash drive
Attempted install, still errored
Repeatedly attempted the install sometimes resulting in a freeze of the installer but usually the same error message
Tried installing on my other SSD
Cleaned and reseated RAM and Slots
Did a secure wipe of both SSDs and retried install on both
Attempted install with the ISO burned on a DVD using low speed...same error
Tried reburning multiple times with the same error each time
Ran 5 passes of memtest on both ram sticks in all possible configurations. 0 errors

After all of these steps I still cannot complete an installation. The install errors out at different points of the "expanding" step each time.

Finally in a spate of desperation I tried usin... Read more

A:Corrupt Win7 installer? Error 0x80070570

There should be a MD5 checksum (or similar) on the MS site that you can use to check the download to make sure it's okay.

Do you have an old SATA or ISE drive you try in this computer, see if that works?
Also, check your BIOS Setup, make sure it's not setup for RAID, make it AHCI if possible.

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Please help I have some type of respawning virus... I have used Avast preboot scan and it found about 50 infected files... I choose to delete them they have respawned... also a progam Alpha cleaner has installed itself on my computer... they seem to be mainly all e-mail related... i am pulling my hair out...

A:Deleted Virus(s) Using Pre Boot Scan Avast They Respawn

Its important to use more than one anti malware program these days. Have you tried another remedy? Try at least two of these from each category:AntispywareMicrosoft AntiSpyware Beta (2000,and XP only)SpybotAdAware SE Personal EditionEwido Security Suite - 14 day trial (2000, and XP only)A Squared FreeOnline scansTrendmicro's Housecall Panda's ActiveScan F-Secure Virus Scan SyGate's Trojan scan

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My Mother-In-Law's HP Compaq dx2450 was infected with the XP 2012 Security Monitor virus and several other I am sure. I installed Avast from a flash drive onto her system (after finding a backdoor to get the .exe file to run), After Avast's removal of oodles of infected files through the root scan, the system rebooted, I am now unable to use the mouse or keyboard. If I safe boot they are still not operational. When I boot normally it loads the desktop and it looks absolutely normal, however the task bar does have several notifications with a red x, (can't really make out what they are, they don't look familiar).
I've booted into setup, but both devices are enabled (and they both work here)
I've booted into recovery and all diagnostic tests come back as pass (both devices work here)
I've used a different mouse (PS/2), still no luck
Both devices use the PS/2 ports
Lastly, the status light on the front of the tower was flashing between green and amber and then went to solid amber after boot

Any ideas as to why they are not being recognized? Thanks for any help.

A:Avast root scan removed XP 2012 virus

Hi, it is possible that the i8042prt service or driver file is/are missing. To check this, please do the following:Try this please. You will need a USB drive.Download GETxPUD.exe to the desktop of your clean computerRun GETxPUD.exeA new folder will appear on the desktop.Open the GETxPUD folder and click on the get&burn.batThe program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.Click on Start and follow the prompts to burn the image to a CD.Next download driver.sh to your USB driveRemove the USB & CD and insert it in the sick computerBoot the Sick computer with the CD you just burnedThe computer must be set to boot from the CDGently tap F12 and choose to boot from the CDFollow the promptsA Welcome to xPUD screen will appearPress FileExpand mntsda1,2...usually corresponds to your HDDsdb1 is likely your USBClick on the folder that represents your USB drive (sdb1 ?)Confirm that you see driver.sh that you downloaded therePress Tool at the topChoose Open TerminalType bash driver.shPress EnterAfter it has finished a report will be located on your USB drive named report.txtRemove the USB drive and insert it back in your working computer and navigate to report.txt

Please note - all text entries are case sensitiveCopy and paste the report.txt for my review

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Hello guys,
As my title says, yesterday my Avast antivirus popped up and said that I had a virus. I was reading the news online so I was caught off guard, but I ran a scan using Avast. During the scan there was another popup that said that Avast had failed to install an update properly. I continued with the scan, but in the end it found nothing (it doesn't scan my webcam, pictures and other JPG documents for some reason though). I also checked its status, which said that it was up to date. I did a scan with Malwarebytes too and it also found nothing incriminating. I did a second scan with Avast again today and it still found no viruses. I did a second scan with malwarebytes too again and it also find nothing incriminating. I also have securitycheck.exe and rkill.exe too on my desktop, but I haven't used them yet.
I'm not sure what exactly is going on, or whether I should be worried or not. My laptop is an Inspiron15 5000 Series and uses windows 8.1. It's only about 2 and a half months old so far.

A:Avast Popup said I had a virus yesterday(scan shows none)

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-se... Read more

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I'm currently having a problem.

Yesterday my computer started acting weird, youtube stoped displaying its videos after about 5% of the video was watched, pictures randomly loaded corrupt from the internet. I had a bittorrent client running which stopped downloading (only uploading) and all thing it did managed to download came down corrupt and got trown in the discarded data section.

after a while it got worse, sites only loaded up half and a few hours later I couldn't load anything from the internet at all. Virusscanner and spyware scanners turned up negative on anything. I fell back to a previous system restore save which had no effect.

restarting the computer makes the entire process I went trough above start all over again.
I'm currently planning to try to make my windows CD do a repair operation and if that doesn't work a FORMAT C:\ but I really don't want to have to do that.

any of you ever had such a problem occur to you, and how did you fix it, I read something about a Nvidia Firewall being corrupted and resulting in similar symptoms.

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I have Avast! Running automatic scans once a day and am having a couple of issues:
 About once a week I will get a “Threat Detected” pop-up window post-scan, but when I click on the “Show Results” button it does not work, and when I look at the “Scan History” button and look at the scan it always shows “No Virus Found”.  This pretty much sums it up:
After each daily automatic scan Avast! Opens a pop-up window showing that the scan was run, even though I have turned off having the pop-up window (when nothing is found) via the Avast! Settings.
This problem occurs on a Dell XPS 8500 desktop running Windows 7.

A:Threat Detected during Avast! scan, log shows no virus found

More feedback reports here.Quick scan results window says threat detected but Show Results and logs says no virus foundshow results not workingThis has occurred and been reported previously at the avast forums...Disappearing Reappearing "Threat found!" note in Internet Security"Threat detected" but no threat?Quick scan Threat detected errorThey usually say the fix will come in the next version...see here.

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My computer has been going into a complete freeze lately (starting last weekend and fixed for the rest of the week after updating java, and started back up again today).
Each program up with one by one say "not responding". I can sometimes close out some of the programs before they stop responding, but trying to open anything new seems to make the problem worse. Each time the freeze happens, my computer goes to a blank black screen where I than force shut off with the power button.
I tried scanning with Malwarebytes Anti-Malware which came up with no results, and then I scanned with Avast! which gave 5 results, but the computer froze again 51% into the scan. I have not been able to do a full scan on Avast! without a freeze.
Freeze's seem to happen mostly when using Skype or Minecraft or Eclipse, but has happened other times without those things open as well.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17126  BrowserJavaVersion: 10.60.2
Run by David at 0:06:23 on 2014-06-17
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.7974.5774 [GMT -4:00]
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
============== Running Processes ===============
C:\windows\system32\svchost.exe -k DcomLaunch
C... Read more

A:Avast found 5 virus's but computer freezes before scan can compete

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).===Download the correct version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The... Read more

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Is there a way to remove it, because avast comes up with an error message and can't move it either after scan or in the boot scan. Thank you.

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I am trying to install the scanner driver for my Mustek 600 USB scanner, and an error message pops up saying there is a corrupt installation file, and gives the option to abort or retry, but still doesn't work. I am running Windows 98 SE. Any suggestions?

A:scanner/ corrupt installation file error message

You could try downloading the latest drivers and installing those: http://www.mustek.com/download/driv_scanr/english/600usb.html

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Good Evening All

I have a Dell3115CN connected to my laptop, when going to my name on dell to so the document will scan to me, it has an error code of 016-781. I was able to scan to my laptop before wireless, all of a sudden I started my laptop one day and was unable to scan. I can print just fine but can't scan. I use Windows Professional 7. My laptop has no cd drive. Others are able to scan to their computer from the Dell 3115cn fine. I can scan to my desktop no issue. Laptop gives me error code. Can someone please help, im so tired of scannng to my desktop, then emailing the document to my laptop. Why cant I scan to laptop? Thanks Very Much All.

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So I ran avast and it found a virus in the windows files and I deleted it so I ran sfc /scannow and this is what I'm missing sfcdetails.txt I don't know how to replace them yet or where to find them. I have Windows 7 Professional 64bit and I can't find the disc at the moment. I'd really appreciate any and all help because I do NOT want a clean install, thank you for even taking your time to read this.

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hi skyy here

2 problems

i just tried to run panda activescan and avast wouldn't let it download... it stopped it and said

My computer has been threatened with a virus and not to worry
File Name: http://acs.pandasoftware.com/activescan/as5free/motor.cab\pskavs.DLL
Malware Name: Win32:CTX
Malware Type: Virus/Worm
VPS Version : 0641-4, 10/13/2006
and told me it stopped it before it got into my computer and for me just to abort connection...

So...I just aborted connection and avast went off again... this time it says

File Name: C:\WIN2K\system32\ActiveScan\pskavs.dll
Malware Name: Win32:CTX
Malware Type: Virus/Worm
VPS Version: 0641-4, 10/13/2006

and recommended me to move it to chest.

i am afraid to do anything and i am just sitting here with that virus warning going off...

~~~> what to do or is it a negative detection? what's up with this please???



what prompted me to do this scan is that my YInstStarter Class file is damaged when i checked downloaded files. it was fine yesterday.

can someone please answer these two questions before i go any further?

thank you

[email protected]

A:avast detected virus in panda activescan while downloading the online scan

(it seems like everyone is busy with the msn yinstall virus??? )

i went ahead and moved the virus to the chest and when i did, the pandaactivescan tried to finish downnloading and run...

i selected scan computer but it just sat at 0 % scanned and wouldn't begin, but it wouldn't allow me stop and exit either. so...

i x'd out and found the file and scanned it again with avast and the report was...

Scanning of selected files
Action was completed successfully!
Virus has been detected!
File Name: pskavs.dll
FileID: 4
Virus Description: Win32:CTX

i closed it and am now going to run avast full system virus scan including archives.

i don't know what else to do at this point.

i wonder if my damaged YInstStarter Class file is this msn virus that i've been reading about here while waiting???

i don't remember clicking any links in my mail... but i did just in the last two or three days reinstall msn messenger and opened it last night and today... hmm now what?

i guess i will run avast right now while i wait. i wish i had some direction because i am heavily dependant upon the internet almost 24 hours a day and have only my laptop at the moment. i will be lost without it...

please see what you can do to get back to me??? thanks

[email protected]

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Long story inbound. I mostly want to know that my windows validation whatever is ok, but any help on the rest of this is highly welcome.

For the past week or so my startup time has been very slow. After seeing the blue welcome screen I would just get a black screen and mouse, no desktop or anything. After a minute or two of letting it sit there it would start normally and run completely fine I couldn't figure out what was causing it. Now, last night I got a popup from avast! saying something along the lines of 'you have 3 PUPs and 9 internal system settings that may be slowing down your computer' with an encouragement to buy the premium version. I've never had avast! bug me like that and thought it was pretty fishy so I uninstalled avast! and restarted. My computer started up at normal speeds again. I'm not sure if a virus caused this or not, but I ran malwarebytes anti-malware in safe mode and didn't find anything, then I downloaded and installed avast! again and ran a bootscan, which just flagged a couple of potentially unwanted programs, but didn't really find anything. Then when windows started up it said something like "preparing your desktop" after the welcome screen, and then it dropped me into a temporary guest account or something and said windows is not genuine. I restarted the computer again and it put me back on my user account and everything looks fine, but I just want to know what's going on.

I did notice that for some reason avast... Read more

A:Avast! boot scan seems to have caused a windows not genuine error.

There is no problem with the validation...everything looka completely normal. The only thing I can guess at is that Avast got a bit aggressive with the system - its common on some systems running different anti-malware.

These tend to be infrequent, but to be safe make an image of the system using Macrium in case yiu ever have restore.

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Hi,This may have been answered before but I haven't found a similar issue on this site. I'm having a lot of trouble trying to uninstall and reinstall programmes (namely iTunes) with Windows 7. iTunes won't open and I've tried to uninstall it but can't acces the add/remove programmes window. I'm not sure why this is, my account is the Administrator and there are no viruses on my computer. I have also tried to reinstall iTunes but when I run the installer I get this message: 'The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows installer is not correctly installed. Contact your support personnel for assistance.' I am running windows in normal mode although I did start the computer through safe mode a few days ago to resolve a virus issue. I have tried each of the options on the Microsoft Support site and am unable to solve this but nothing has worked. I've even tried to reinstall Windows Installer but that doesn't work for obvious reasons. How can I fix this?Thank you

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Hi guys,
I have a Dell 4300 Laptop with Windows 7 professional fresh install
After Using few months it is giving a Windows installer error with Event ID 1015 and 1001

When I open an application,Lotus , Adobe reader, even just Run, a series on msi windows open and close is successions.

It seems to be Windows Installer error, but the problem is i cannot uninstall the windows installer 5 as there is not option for it.
Also I cannot reinstall windows installer 5 as there is not setup option.
Also repairing Windows 7 as in XP is not possible

So guys please guide me

A:Window 7 installer Error

Hi dvs12rockin and welcome to TSF.

Can you have a look at this KB2438651 article and see if helps. Start with Method 1 in the Resolution Section.

Do you have all the latest updates including Service Pack 1

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Try to install some programs and failed an just now try to install Java and this error came up

Error 2203 Window\installer a908c.ipi,-2147287035

I just clean install Window 7 64 bit with out saving anything why would I have issues already?

A:Error Window\Installer

Only happens when I try to install any program ?

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I just got my McAfee Virus Scan 8.0 CD today andthere seems to be a corrupt file on the disc causing an Internet Explorer Script error as follows:
Line: 1093
Char: 1
Error: Object Expected
Code: 0
URL: mcp://E:\VSC\ENU\VSOINS.UI::default.htm

McAfee Security Application Installer has the following error: The installation cannot continue because some components are missing.

If any one has any suggestions on how to get rid of this problem please let me know. The script error appears after the End User License Agreement screen thus not allowing me to install the application.

A:McAfee Virus Scan 8.0 corrupt installation file

Is this xp? If so then uninstall and reboot into safe mode and retry the installation..

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I have been battling trying to fix my computer for the past four days. It started with my computer just restarting and then a blue screen would come up and it would automatically restart. After I would re boot I started to get these things popping up at the bottom of the screen saying my computer was infected and total security was start running itself. I didn't buy it and quickly began to search the web and see what it actually was. Sure enough it was a virus so I came to this website to see what I needed to do. I downloaded that Malware thing and it would load. I tried to rename it didn't work. oh yeah I also tried to do a system restore and it will not let me it is locked saying call my administrator. When I am regular mode I try to press cont alt del and the task manager doesn't pop up. It only allows the task manager to come up on safe mode under administrator. I have downloaded plenty of antivirus scanners. My mcafee isn't working, tried norton not working, pc tools, spyhunter. Some will actually load and scan and when it is like 75% done scanning it just disappears. I've deleted some of those long numbers like 12141123(stuff like that) under system 32 and now I am not getting total security to pop up but antivirus pro 2010 and microsoft phising... I have tried manually deleting things but that is too confusing and quite frankly I don't want to delete something that doesn't need to be. I hope someone can help me. I tried to avoid doing this, but seems like this is my la... Read more

A:Malware/Spyware/ EVERYTHING Virus.. Scanner doesn't complete the scan... Just disappears

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No inp... Read more

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Hi-I hope someone can help. I tried to install a wireless broadband modem driver and software and I got an error 1721 - a windows installer package error. I have tried the modem on a friends win 7 pc and it works. Also tried to install a driver update and and the same error. In the event log the error is msiInstaller. I am able to install other software. I have unregistered and reregistered the installer but still does the same thing.

I have an Acer Extensa 5620 laptop
Win7 Ultimate (no service pack)
Window install Package 5

I hope I have given enough information. Thank you in advance

A:Window Installer Package error

Hi and welcome to TSF please see this You may receive Error 1721 when you try to remove programs by using Add or Remove Programs in Windows XP

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I just got this problem after I make a change to my hard disk. Appearantly, I want to compress my disk space but I abort it after a few second it started due to the reason it is time-consuming. I uncheck the "compress disk to save disk space".

Then the problem start. I was unable to install "SuddenAttack.msi" which clearly .MSI file extension is used for Window Installer Package. The error code is 1307 which is not enough disk space for Window Installer Package.

I am sure i had a ample of disk space and SuddenAttack should not take more than 800MB of disk space.

Can anyone help me to solve this errror?

When the error message appear, i click retry and it still loop back to the error message.

I running out of solution there. Google doesn't even help either.

Text log for Hard Disk information:

System Information report written at: 07/31/10 10:53:56
System Name: USER-EF9F98AEF9

Item Value
Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 29,30 GB (31.461.695.488 bytes)
Free Space 12,13 GB (13.019.312.128 bytes)
Volume Name System Drive
Volume Serial Number 2C5D4C32

Drive D:
Description Local Fixed Disk
Compressed No
File System FAT32
Size 7,91 GB (8.488.308.736 bytes)
Free Space 2,77 GB (2.975.477.760 bytes)
Volume Serial Number 8592D786

Drive E:
Description CD-ROM Disc

Drive H:
Description Removable Disk

EDIT:... Read more

A:[email protected] Package Error

Try copying the file to the C: drive and running it from there.

Also you can try downloading CCleaner from here http://www.piriform.com/ccleaner/download
Download it, Install it, Run it.
Then try again.

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i have this computer shared with several younger siblings.
this morning my C: is "lost" in my computer window, my bro followed instructions from microsoft webby and got the problem solved. BUT a problem surface upon installing software. An error message apprears as follows:
" The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."

Scanning with:
-- AVG Free, no detection.
-- Spyware Doctor Started Ed v5.5, Detected trojan & remove.

Computer spec:
-- MS Xp SP2
-- Browser IE7 & FireFox
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:07:54 PM, on 3/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\reals... Read more

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I recently discovered a program I had downloaded a while ago is laced with a virus and deleted it. I scanned and removed all viruses and spyware, but kept seeing spyware pop up when I haven't even done a thing later in the day. I rebooted and did a max level heuristic boot scan and found 3-4 rootkits and this installer problem.

Documents and settings\(my name)\local settings\temp\GLBBB.tmp|>wise0003.bin error 42145 {installer archive is corrupted}

Some of the rootkits were in the program I had downloaded but one was in the system restore folder which has been dealt with. My system seems to be operating fully again but is there any action I should take about the installer archive?

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Hi, and thanks for this website.

I had the Mcafee virus problem in April, finally reformatted my hard drive, and reinstalled XP Pro last Fri. I had backups of some Word documents, and they must be infected in some manner, too. Today I ran avast on startup and got this message: File C:\Documents and Settings\(my name)\Local Settings\Temp\GLB1A.tmp|>wise0003. bin Error 42145 Installer archive is corrupted. My hijack this notepad file:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:48:10 AM, on 6/15/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Softwa... Read more

A:installer archive is corrupted

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, do the following:
Download TFC by OldTimer to your desktop

Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
It will close all programs when run, so make sure you have saved all your work before you begin.
Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and... Read more

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I just got my McAfee Virus Scan 2005 ver. 6.0 CD today and there seems to be a corrupt file on the disc causing an Internet Explorer Script error as follows:

Line: 1093
Char: 1
Error: Object Expected
Code: 0
URL: mcp://E:\VSC\ENU\VSOINS.UI::default.htm

McAfee Security Application Installer has the following error: The installation cannot continue because some components are missing.

If any one has any suggestions on how to get rid of this problem please let me know. The script error appears after the End User License Agreement screen thus not allowing me to install the application. Thanks for taking your time to read this, and hopefully help me out.

- Michael

A:McAfee Virus Scan 2005 corrupt installation file

Hi epidemic

Welcome to Tech Support Guy Forums!

It's rare, but sometimes a disk has a bad path or omission.
It might be a disk that slipped past the error check.

Looking on their website www.mcafee.com

I found this:

Under Product Support, Hot Topics, click on the following error:
I receive "an error has occurred while installing" or the installation hangs at 77%

If none of their instructions help, at the bottom of the page is the option for:
I would like help from a live agent

Let us know what happens.

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