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Re: Y-700 Dead pixle. Warranty

Q: Re: Y-700 Dead pixle. Warranty

Hello! Got my Lenovo Y-700 last week, when i booted it i noticed a dead pixle almost in the middle of the screen.What is Lenovos policy regarding Y-700 screens, is dead pixles covered by warranty? I have tried pixel software without luck.

RELEVANCY SCORE 200
Preferred Solution: Re: Y-700 Dead pixle. Warranty

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A: Re: Y-700 Dead pixle. Warranty

Hi,

I've got the same problem. I chat with the customer service. They make me send my laptop Y700 for reparation because the laptop is under warranty. I waited 2 weeks. When my laptop was sended back, the reparation was not done because my problem didn't respect Lenovo's ISO norm for dead pixels. I didn't know what it meant. But I'm very diappointed with this incredible Lenovos decisions !

Mod's Edit: Please keep in mind that these forums are accessed by people of all ages. Profanity, implied profanity or attempted profanity by circumventing the profanity filter is prohibited by the Community Guidelines and have been removed.

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RELEVANCY SCORE 105.2

Hello! Got my Lenovo Y-700 last week, when i booted it i noticed a dead pixle almost in the middle of the screen.What is Lenovos policy regarding Y-700 screens, is dead pixles covered by warranty? I have tried pixel software without luck. 

A:Y-700 Dead pixle. Warranty

Hi, I've got the same problem. I chat with the customer service. They make me send my laptop Y700 for reparation because the laptop is under warranty. I waited 2 weeks. When my laptop was sended back, the reparation was not done because my problem didn't respect Lenovo's ISO norm for dead pixels. I didn't know what it meant. But I'm very diappointed with this incredible **bleep**ing Lenovos decisions !

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RELEVANCY SCORE 54

I have a spectre x360 13-4040nd of which the mainboard died. This happened around october 2016. I bought this laptop in april 2015 but i thought (my mistake) it was april 2014 so i didnt think i had warranty on it. Online support also says that my warranty ended april 2016. When my laptop died I took it to a repair company and they were the ones that told me the mainboard died and could only repair it by replacing the mainboard.  This would cost me around 900? so that wasnt really worth it for me so I left it for a while. Today I was looking for different options for my laptop, like selling parts etc. and somebody told me I still should have warranty on it because it should be 2 years. So my question is do i still have a warranty on it? Also after the repair company opened up the laptop which I also did to check if I still could use the SSD. Is there still little hope left or are there already to many mistakes from my side?

A:Do I still have warranty (dead mainboard)

Forget the warranty. If it were only a couple weeks after expiration maybe a chance but it is like 10 months. And it was opened. 

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RELEVANCY SCORE 54

Hi, my HP Envy j125tx has 3 years on-site warranty and the accidental package.May I know if the warranty covers dead pixels on the screen? Thanks.

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RELEVANCY SCORE 53.6

Hi All,  I have a x1 2018 version bought last November. I have taken care of it very well, but I just found a dead pixel on the screen last week. I made the call to the service and sent it to them. But they just called me and told me the repair is not covered by the warranty because they determined that the damage was made by the customer (CID). The cost of repair is more than $300. My x1 has a 3-year limited warranty. Here, I wanna ask for the community or anyone that may meet a similar situation before. How did they believe that the damage is made by me but not a problem of their own product? I am a Thinkpad lover of more than 10 years and it is the first time they refuse to fix a screen and said it is my problem.  Thanks all. I attached the pic of the dead pixel here for your reference. Do you guys believe that such a tiny dead pixel can be made by a big guy?  

A:A dead pixel is not included in the warranty?

Often, a dead pixel is considered "normal", but the decision is subjective, based on how noticeable it is.  You can get a 2nd opinion.  For subjective screen issues (dead or  hot pixels, too dim, etc.), I always carry the machine into a repair facility, preferably a Premier Dealer, who does warranty work.  I say that I only want to do the repair if it is covered.  I ask them to look at it with me, so we are looking at the same thing.  If the dealer decides it isn't covered, he doesn't get paid.  At the depot, if the guy decides it is covered, it simply means more work for him.

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RELEVANCY SCORE 53.6

Hi All,  I have a x1 2018 version bought last November. I have taken care of it very well, but I just found a dead pixel on the screen last week. I made the call to the service and sent it to them. But they just called me and told me the repair is not covered by the warranty because they determined that the damage was made by the customer (CID). The cost of repair is more than $300. My x1 has a 3-year limited warranty. Here, I wanna ask for the community or anyone that may meet a similar situation before. How did they believe that the damage is made by me but not a problem of their own product? I am a Thinkpad lover of more than 10 years and it is the first time they refuse to fix a screen and said it is my problem.  Thanks all. I attached the pic of the dead pixel here for your reference. Do you guys believe that such a tiny dead pixel can be made by a big guy?  

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RELEVANCY SCORE 53.6

Hello!I received my laptop as requested in excellent shape. Two days ago, I smelt burning plastic coming out of the machine and it no longer comes on. I registered for my warranty and have more than 200 days left.Thing is, I'm in school out of the US and want it fixed and looked at.  What do I do?Please help. Thanks so much!PS: Nothing ever happened to the laptop. It never fell, over heated or made any weird noise. It just stopped working after the smell came out.

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RELEVANCY SCORE 52.4

My U530 is dead - no power.  I have an extended warranty through Lenovo with next day on site repair.  When I contacted Lenovo this AM - Amber - and then her superviser Frances - tell me that they are undergoing maintenance for the next 24-48 hours and cannot even check and see what support I have for my computer (even though I am able to check on their site), and there will be a backlog of support calls once they go back online and can't even tell me "when" I'll get support. I don't understand how Lenovo can sell extended warranties with next day on site business support that they knowlingly and admittedly cannot fulfill.   To quote supervisor Frances "we cannot provide you with that".  I'm retired IBM, guess things just keep getting worse. Even when I get my "repair", it sounds suspiciously like it will get hauled off for replacement parts and who knows when I will get it back.  I will have to read the warranty document in detail - just sounds like a marketing tactic that Lenovo quite simply cannot deliver. Seems like they should provide a reconditioned computer (same or better) next business day and swap my hard disk if they can't "fix it".   Otherwise just send a shipping box and sell cheaper extended warranties.  (Though obviously this will be my last Lenovo).    NOTE:  I tried to "soft reboot" of BIOS holding down the power button while no power cord.  This didn't work.  Why would the B... Read more

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RELEVANCY SCORE 52.4

The battery on my HP Pavillion Laptop will not charge and is likely dead. I have gone through all of the troubleshooting steps including: (1) uninstalling and reinstalling the batterty driver, (2) reverting back to a previous restore point and(3) reinstalling Windows 10.  None of these steps have work so I concluded that the battery is dead. My product is still under warranty but after an hour on this site, I still cannot determine how to get my battery replaced.  Please advise me on where I can request a replacement battery.

A:WARRANTY REPAIR FOR DEAD BATTERY - Cant find instructions on...

Hi, What is your machine ? Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.

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RELEVANCY SCORE 51.2

hey, yesterday i bought a Leno Y50 gaming laptop and while it was ok at first, as far as i can tell...
About 30 min ago i noticed this pixle in the top mid section of the screen, that is stuck...
How do i know its stuck? well, the pixel actually changes colors...
On black background its white, on white background its black, and on colored background
it just picks some random brightness color...
The only color in which i cant see it is Blue.

I tried to fix it by pressure and by tapping, but it appears to have no effect (maybe i didnt do it long enough?)
I tried to use the Java fix program that basically forced the area where the pixel is to shift colors fast and rapidly, did it for like 5 min, but with no result...

Help please...
For how long do i have to keep the "fix" running?
And why this pixel doesnt apply to any standard dead or stuck pixels category?
(dead means black and "hot" means white, stuck means one color all the time... this one i have actually changes colors...)
 

A:Stuck Pixle wont go away...

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RELEVANCY SCORE 50.8

hi all,can anyone help me, i am lookjng for a pixle shader 1.1 for (total war). if anyone help me please let me know, thanks peter
 

A:I am lookjng for a pixle shader 1.1 for (total war).

Hi and welcome to Techspot!

What you need is a video card that has Pixel Shader version 1.1. What is your current graphics card?

Regards :wave:
 

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RELEVANCY SCORE 42.4

I bought a Lenov Ideapad 510 15IKB on 14th April 2017. Now I'm facing 2 issues with the warranty registration and warranty upgrade: Issue#1On April 16th I registered the base warranty of my product as it should start from the purchase date of my product. After few email conversations for purchase proof, finally on 3rd May, I received email confirming the base warranty registration of my product. It was starting from 14th April 2017 and ending on 13th April 2018. I checked the same on lenovo website. But few days back when I again checked the warranty status, it was restored to factory warranty (15 Oct 2016 - 13 nov 2017). I don't know why this happened and how this happened. When I contacted lenovo, they said that warranty is updated in their database but how can I beleive when I can't see this on warranty lookup section of the Lenovo official website. I have also attached the screen shot of warranty lookup page as of today (22 June 2017). Issue#2I registered for 2 year warranty extension under Back To School offer (Ticket Number - ADP-BTS-025399) on www.buyalenovo.com and made a payment of INR 999/- on 6th May 2017. On 10th May, i received an email confirming the receipt of payment and in the same email, it was mentioned that warranty certificate will be mailed to me within 7 bussiness day, but till the date I've not received any warranty certificate, I've sent so many emails in last one week, but I didn't receive any reply to any email. I tried to reach the A... Read more

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RELEVANCY SCORE 42.4

We have a case whereby the base warranty was expired end of 2017 (S200 MT10HQ) , but we have the invoice of june 2018.Now the service partner says, sorry no warranty as it have been expired, the warranty does not start from the end users date of purchase.Is there an warranty law for this in the EU or with Lenovo? We had similar cases with HP probooks which all was excepted with the date of invoice and not base warranty.

A:End user warranty starts from Base warranty or end users date of purchase?

Hi,
 
Warranty starts with date of purchase.  You just have to register with Lenovo that you have wrong start date.  I had to do same thing with my niece's laptop.  See below website.  I just had to upload the purchase receipt to get the warranty start date corrected.  Hope the below helps.
 
 
https://pcsupport.lenovo.com/us/en/products/desktops-and-all-in-ones/lenovo-s-series-all-in-ones/len...

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RELEVANCY SCORE 42.4

Here can check your Lenovo product warranty in simple and with latest techniques:The first thing you have to do is registration with lenovo website by filling with your personal data and purchase details like serial number and purchased date.Once that is done, you can begin creating a best service request. It will be keep you in safe mode to your product and money if your product suffers from any software problem it will keep you repair in free of cost under warranty period, this registration process can help you to check  your product warranty status.

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RELEVANCY SCORE 42.4

We always look to use our money in safe mode, in this topic digilatest.com can help you to save your money by prolonging your Lenovo product life by extending warranty period with an warranty plan. its provide benefits when your device ever breaks down after the Lenovo warranty expires, your have to spend some money to make repair. Now easy to extend or renew your product warranty period.  Instead we are recommend you to buy Lenovo warranty extended warranty plan,  its starts immediately after your product warranty expires and covers all the defects and malfunctions that comes by lenovo service centre. And it will in cheap price nearly 1000 INR to extend your product warranty. Repair will done with Lenovo service centres and Free pick and drop ( door delivery) and also can get replacement guarantee. All this will be done in fraction of days.  

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RELEVANCY SCORE 42

Hi! I have really stupid situation. I have returned my laptop to lenovo dealer three times. 1. replaced Touchpad and WiFi adapter. 2. Motherboard & Wifi antenna. 3. Service dealer said that it is all correct and need reinsatll windows OS. But I have 7 days remaining warranty,  thats why they canceled repair. Problem is same: KERNEL POWER 41 critical error. As I know it is motherboard defect. It causes laptop shutting down! I happens ~ in month. What can I do? can my laptop pich up for repair/replace/refund from main Europe dealer?Laptop bought in Germany. Im from Latvia. both are EU countries. Also I have bought extra 2 year warranty which also not activated ( very disappointed with Yoga 900s laptop. 

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RELEVANCY SCORE 42

sir service engineer told me that your ram socket burns due to heat or power fluctuation  and so we have to change your motherboard for that and this is not covered in your warranty. i have adp warranty .So can i arugu with them in these conditions  ?Is warranty doesnot cover issue due to power fluctuation , which cover accidental protection, too ?

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RELEVANCY SCORE 41.2

My dell xps 15 9550 was purchased with a 3yr extended warranty.  After getting an email offering to sell an extended warranty, I checked the dell warranty status.  Sure enough, no extended warranty appears.  Is this a system problem or do I need to do something.
Thanks

A:extended warranty not showing up in warranty status

Was it ordered from Dell, or from a third party - or puchased through a retailer?

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RELEVANCY SCORE 41.2

sir hi actually i bought my lappi last year in the month of may 25th and since i was in last year of my collage i did not bother  to extend becouse of money issue. can i extend the warranty of the lapptop now ??pls help and if yes then what all the procedure i need to follow. ?  w/w  aayan akash. 

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RELEVANCY SCORE 39.6

Hi, My laptop's manufacturer warranty has expired on January 24 2016. Can I buy extend warranty for my lappy??  

A:Can I extend the warranty after its manufacture warranty has...

Hello, If unit doesn't have any issues right now, yes you can extend the warranty. if there is any issue with the laptop then after repair you can extend the warranty  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 39.6

Have purchased a netbook HP15AY-078TX bearing S.No. CND6300CVS & product id X5Q23PA#ACJ. Want to check the warranty and extended warranty offers.

A:Warranty & Extended warranty offer

Hello  Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     Extended Warranty :http://www8.hp.com/in/en/support-drivers/carepack-services.html?jumpid=in_r10104_in/en/ps/corp/carep...Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 38.4

As the title suggests - my invoice specifically says 3yrs warranty was purchased with my M3800 in November 2014. I'm now showing as out of warranty after 2yrs
I'm having issues with a screen that was replaced in May/June 2016 and would like a replacement as I believe the unit is faulty. Please can you get in touch to resolve.
Thank you.

A:Purchased 3 years warranty; laptop/account showing as out of warranty after 2 years

Hi DModi,
Thank you for reaching out to Dell Community Forum.
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the invoice copy.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 37.2

I'm In a dilemma with An Emachines T2792 I received the pc from a friend whom knows I work on PC's on the side when I plugged it in I found it to be stuck turned on
The green indicator light was lit like it was turned on, but no signal was stated on the monitor,, then after trying unsuccessfully to press and Depress many times did nothing
so I unplugged and replugged in the same, so I unplugged again, and messed with button some more then replugged in , nothing no green indicator light then i noticed a soft whistling and clicking sounds from power supply, so I got another brand new power supply {correct power supply} when I plugged tower in it lit the green indicator light on tower then softly went out
I tried pressing in power button nothing no response.
Now my question is I am pretty sure I need to buy another power supply now
But I need some ideas on what to replace to get the pc up and running again??
would it be the switch???
or the motherboard????
 

A:2 Dead Power Supplies need to Ressurect Dead Emachine T2792 Help

I had a similar problem with an emachines T2825. When I plugged it in, it automatically came on, and wouldn't turn off unless I unplugged it. It wouldn't POST or anything. After testing everything, I found out that the motherboard was bad. So that would be my guess, is that it could possibly have a bad motherboard.
 

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RELEVANCY SCORE 37.2

Nothing happens if I hit WinX, and if I right click START cursor moves up and right a bit but nothing happens. Right click an icon, very poor response, yet shellexview shows nothing odd. Had separate issue - couldn't log into to other IDs, fixed that by copying clean DEFAULT from other Win 10 PC. I've done everything I can find, the DISM stuff, the reinstallation of 'window' apps. This appears to be a common problem. It used to work fine some weeks ago, don't know exactly when this started.

System is a laptop with 16gb ram, I7, HP with hybrid graphics, build 10586 / 1511 up to date HOME.

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RELEVANCY SCORE 36.4

hi

sony vaio xp sp2...lots of peripheral usage, we have front and rear usb ports, digital cameras, printers, mp3 players
one morning when switching the usb printer cable from the laptop back to the front usb port on the desktop, the computer froze and NONE of the usb's front or back, have worked ever since.

important to note is that we do lots of plugging/unplugging usbs for the above devices

what we have tried to awaken our usb's (keep in mind we are in the early learning stages of computer knowledge...)

static discharge
boot/reboot
safe mode reinstallation of usb root,etc
system restore...didn't work...no matter how far back we went

last ditch chance is a system recovery, so we bought an external hard drive and are backing up ( as with everything we do, not without problems, but that is another post here)
in preparation for the recovery

any other, clear step by step advice for us?
thanks in advance!
 

A:Solved: all dead usb ports....not dying...DEAD.

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RELEVANCY SCORE 36.4

Computer was given to me because the cdrom was dead.
The tick of death started, so the harddrive is dead too(it is dead now sure)
XP licence is stuck under laptop.

Pity to throw this laptop away, I would liket to get XPback on, but failling that anything is accepted.
 

A:laptop, dead cdrom, dead harddrive

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RELEVANCY SCORE 36.4

I have owned my Vostro 1500 for nearly a year and a half since purchasing it from the Outlet.  I have had no problems at all until Sunday night when it just died.  No warning.  Just dead.  I first tried these suggestions found here and elsewhere on the web... Press Fn key while pressing power button, reseat DIMM A & B.  No signs of life.
Since it's out of warranty I feel like I have nothing to lose, so this morning I took everything apart looking for anything that looked melted or dislodged or overly dusty.  Everything looks great.  My husband has the same laptop, so I have been able to test the battery and AC adapter and in his and both work fine.   One thing I have noticed though is this.  When my AC adapter is plugged into the wall but not into the computer, the light is green.  The second I plug it into the laptop, the light goes out.  If I then plug the AC into the good laptop, the green light does not come back on until I separate the AC cord from the adapter (brick part) and plug it back in.  This leads me to think that it could be a problem with the DC Power Jack where the AC Adapter is plugged in.  But why wouldn't it still work with the battery??  Why would that cause it to just shut down mid use?  Is there any chance it can be revived?  This laptop has been like my right arm.  I feel lost without it.
Any thoughts and suggestions are greatly appreciated.  I&#... Read more

A:Vostro 1500 Dead as dead can be...any suggestions??

Sounds like your mother board is shot. Looks like it would be something possibly in the power supply section.
As to your data the hard drive may very well be good and you could get an adapter to put the drive in and plug it into your husbands computer to be able to access your files.

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RELEVANCY SCORE 36.4

I'm working on a 10-yr old HP pavillion pc. The pc would not turn on at all, monitor displays 'no signal'. the pc lights flicker. I had an older atx power supply and tried that- it worked. so I know that the old power supply was bad. the case was VERY dirty. almost all the vent holes were clogged. even after I tried my 'new' power supply, the cpu fan does not come on and I still get 'no signal' on monitor (the hard drive/cdrom drive DO come on). I'm thinking the power supply blew, taking the mobo with it. I don't want to spend alot of time on this, but can anyone offer any thoughts on this? thanks.
 

A:power supply dead;cpu fan dead,mobo?

A 10 year old system that you don't want to spend a lot of time on. What can I say?
 

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RELEVANCY SCORE 36.4

Hi

my toshiba laptop was dead, the powerlight came on, the hard-disk was spinning but the screen remained blank.
I tried everthing , stripping it completely, trying a new ram and narrowed the problem to the motherboard or the cpu. i.e I can conclude that the problem is with the the mobo or the cpu.
This was a month ago.

Today I switched on again and voila! it worked, the bios loaded! I had removed the hard-disk, so switched it off, attached the HD and started it up again.. this time it didn't work. And hasn't since. I have again stripped it down , but it still doesn't work.
CAn anyone plzzzzz exlplain what is going here?? I mean it started , that means nothings fried, right??

Thanks

btw the fan spins for exactly 5 seconds before turning off.
 

A:Dead laptop came back to life, now dead again

there is something like a "hardware reset" available on many laptops.
- try to plug out everything except cpu and memory
- remove the battery and do not attach the power supply
- open the lid and hold the power on button for like 20 seconds
- plug everything back in and try to boot
that worked for me for some compaq and dell laptops which did act like yours

my two cents...
mscrx
 

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RELEVANCY SCORE 35.6

Hello, Earlier this year I had my laptop repaired due to issues with the touchscreen and mouse. My warranty then expired in the middle of this year. Now the hinges/cover that were removed to replace the screen are failing. (I also noticed that the cover clips were significantly damaged during the repair when it popped off) Do I have any options here to get this repaired? This was something they had to touch to do the earlier repair and something I could not touch under normal circumstances. Does anyone have any experiance with this? I can't find a good way to contact the warranty department due to my warrenty being expired.

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RELEVANCY SCORE 34.8

NO viruses found from using AVG free edition. After I downloaded again. My IE 6 sp1 isn't in the program lists anymore, the files are there, but ie won't reinstall. My spyware is spybot search and destroy and Ad aware se neither one will launch. Highjack this works and don't come up with anything new. Error fixer works and the same nothing new. No Email working either, except my direcway email. Error when trying to launch IE or other applications on Desk top is Wininet.DLL file is linked to missing export Shlwapi.dll:ShregGetValueW. I am running Win 98se and thank goodness I am on Direcway and using firefox browser, otherwise this computer would make a good target on the shooting range. I have tried everything I can think of to correct this problem. I can download downloads, but can't launch. Error also says my internet connection is'nt there, I am on Direcway satillite and it is working because my Firefox is working great. HELP

A:Desk top dead won't launch IE dead also

How old is ur computer for one? I would suggest just backing up anything you need from this computer and fdisk your hard drive and start fresh. If you computer has the specs...i would suggest goin to XP.....98 is way to old anymore and has too many vulnerabilities. Thats what i would suggest, it will take less time then finding out all the stupid missing IE errors and all that stuff.

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RELEVANCY SCORE 34.8

Ok heres my issue. I have a wireless lan setup. I am using a Linksys router WRT54GL. This router was working fine for the longest then one night a power shortage hits, it comes back up and everything seems fine. But now my LAN game cannot play.

I had a heck of a time setting it up to play and finally had been using Hamachi so I could create a makeshift VPN and have my friend play with me over the net.

So my setup was like this 2 PCs behind a router played with 1 PC on the internet. One of the 2 PCs behind the router would ALWAYS host.

Hamachi worked perfectly and everything would work so long as the firewalls were down.

Then that outage happened and I could no longer play. My problem is, I cant even play locally so now I know something is up with my router. At least I think something is up.

I have tried everything: my LAN is working, I can share files and folders between the two PCs and ping them.

But as soon as I go to play the game. Neither computer sees the other persons' game.
I am in utter AWE and shock cause I have tried everything I want to purchase a new router to see if thats the problem but I am not sure what to do.

My router allows me to go online, ping the each other and even share files. So I am really at a loss.

Does anyone know any program I could use to monitor ports and whats happening when the game starts?

Or maybe a networking consulting company in the NY/NJ area. Im really desperate at this point and wouldn't mind paying for thi... Read more

A:Is my Router Dead or am I being Brain Dead?

If I were you I will try to reconfigure the router after you upgrade the firmware of your Linksys and try to play online again
 

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RELEVANCY SCORE 34.8

Here's a first for me....usually when a hard drive dies, it's dead....end of story.

I have/had 3 hard drives in my system. A brand new one (80 gig) and since my bios doesn't support over the 60ish limit, I used an overlay program to get the drive recognized.

Before this I also had 3 hard drives, all varying sizes, with no overlay programs.

As each hard drive had an operating system, I could access my bios setup and boot from either of the three.

After I installed the 80 gig with the ezbios (yes, I installed it on the other two drives as well) everything was happy, except for the fact I could no longer boot independently to the other drives.

I thought, no biggie. Still everything happy.

This morning, turned on computer, tried to access the 30 gig hard drive for some files, and the click, click, hard time trying to access, but finally it did......sooooooooo, then I rebooted and guess what....no 30 gig drive.

Wonderful.......disconnected the other drives, tried to boot to that one, no operating system, rebooted again, physical medium error....not going to be a good day.

Tried booting with a boot disk, fdisk politely tells me no fixed c: drive present......lovely.

Downloaded the recovery program recommended by Slithy (thanks, hope you're reading this too) and it would not even acknowledge that the drive existed. The drive was still being seen in the bios, correctly.

Downloaded the Maxtor drive diagnostics and got all the lovely 'you're in ... Read more

A:When is a dead hard drive not dead

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RELEVANCY SCORE 34.8

*as Noel tidy beard would say?

i have just been given a 200Gb Western Digital HDDm which appears to be faulty
after connecting it it storts to whir as it spins, then makes a clicking noise (as though a gear has been dropped) and stops.

does this mean it's dead or could it be salvageable?

cheers
 

A:Hard Drive; Dead or no Dead*

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RELEVANCY SCORE 34.8

Hi all, I've been through 3 harddisks now on my 3 year old system(8800 gt, 4 gb ram, e8400). Every (aprox) 6 months my harddisk dies(I think). On boot the bios will only read my two dvd drives, then proceed to "checking ide drives" and check for abnormally long time, and finally the nvidia boot agent fails to boot and I get some mac adress showing up in bios before I have to shut it down. What can be the cause to all my dying hdd's?

I tried:
Replugging the sata cable and try different slots.
Checking if there is any hdd in under the voltage perimeters on bios and I can't seem to find my hdd anywhere!
Can a faulty sata wire even be the cause?
Help! Thanks
 

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RELEVANCY SCORE 34.8

heyo,

so the problem is that about four people went through troubleshooting this PC before it finally came to me. The backstory is one day computer is turned on, hard drive not reading, person #1 gets her to buy a new HD and so they install. Person #1 can't seem to get it to read, so person #2 starts putting software on it. Approx. 2 hours into it, computer just powers off. Person #2 passes to person #3 who says bad power supply and replaces it.

Now, I being #4, have a comp with a new HD and new power supply. When you hit power switch, all of the fans "twitch" for less than a second and then silence. That makes me think bad board, but due to the infinite things other people may have done so far, I hesitate to replace until I'm sure I've got a good grip.

Any ideas? Any direction would be sweet.

Rabbo
 

A:Dead PC - thinking dead board.

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RELEVANCY SCORE 34.8

GOOGLE CHROME HAVING PROBLEM WITH "MANIFESTO.JSON" FOLDER

A:GOOGLE DEAD WITH MASSAGE "HE'S DEAD JIM"

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Error: "He's Dead, Jim!"https://support.google.com/chrome/answer/1270364?hl=en===If you can download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.===

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RELEVANCY SCORE 34.8

Hello

Lately, my pc had high temperature problems, obviously caused by lot of dust, stored on the cpu cooling system.
So I decided to clean the mess!
I removed the cpu cooling system, the cpu, cleaned everything, and put them back together. I have done this many times, but this time I forgot to apply thermal paste, on the cpu surface.
After the power on, I got only fan activity, no beeps and black screen only.
I checked the cpu on another pc and it appeared to be dead.

I would like to know: Is there any chance for other parts(mobo, vga card, memories) to have been damaged?

Also, I have a spare cpu, little slower than the previous, same socket although. Is there any danger to damage the spare cpu, if the mobo is already damaged?

Thank you in advance.
 

A:Cpu dead?? Mobo dead?? All dead??

READ: http://www.techspot.com/vb/topic53866.html
 

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RELEVANCY SCORE 33.6

I have a:
Compaq Persario A900 Laptop
Vista Home Premium
Dual Intel CPU T2330 1.60GHz

Disk Drives:
Generic-Multi-Card USB Device
Hitachi HST542512K9SA00

USB Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830
Intel(R) ICH8 Family USB Universal Host Controller - 2831
Intel(R) ICH8 Family USB Universal Host Controller - 2832
Intel(R) ICH8 Family USB Universal Host Controller - 2836
USB Mass Stroage Device (YES, it is misspelled)
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub

It appears 2830, 2831 and 2832 are not working.

My laptop has two USB ports on the right side, they stopped working last year and was never able to get them to work again.

On the left side I have one USB port and a multi-card reader. Now the last USB port has suddenly stopped working.

The Enhanced USB2 Controller (2836) in Device Manager controls the multicard reader and the built-in webcam. This works fine.

The other USB port on the left side of the computer (just above the multicard reader) does have power. When I plug in my external HD the lights come on, but it will not recognize it as a drive being there.

I've gone into device manager and uninstalled and reinstalled. I've disabled and enabled. There is nothing in this computer's BIOS to enable any USB device. I have updated drivers, I have scanned for hardware changes. I've also unplugged and removed the battery and let it set overnight and still nothing.

I've also added Add the ForceHCRese... Read more

A:USB port dead dead dead! Help needed. It's my last port.

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RELEVANCY SCORE 32.4

Working on a computer which won't POST. I have it narrowed down to the mobo or CPU, but before I start sending things in for warranty work I would like to find out for sure which piece is dead.

The only thing I really have to go on is this: When I press the power button the PS and case fans spin, but the monitor light stays amber and the CDRW drive blinks. When I swap the power supply, for another good one, I don't even press the power button and the fans will "tick". Meaning that they turn a quarter inch then stop, turn a quarter inch then stop, etc.... When I press the power button with this PS connected nothing turns on.

The ticking makes me think it's the mobo, but I am unsure. Is there anything else I can do to test either piece out? It's a socket 775 mobo/cpu and I don't have another 775 CPU to test with.

Thanks
 

A:Dead MOBO or dead CPU?

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RELEVANCY SCORE 32.4

Hello everyone

I gave my PC to my 13 yrs niece, she used for only 2 days and boom! The whole thing dropped dead

I have been using for almost 2 year without any major problems

The spec:

- PIII 700MHz (overclocked to 867MHz)
- 256MB PC133 SDRAM (was on 512MB but I took out 256MB when I gave it away)
- Motherboard is Gigabyte GA-6VX7-4X, chipset VT82C694X (VIA Apollo Pro 133A) - VT82C686A
- Inno3D GeForce2 MX200 64MB DDRAM
- The rest is just standard CDROM (52X), FDD & 20GB HDD
- 300W PSU, I have taken the extra fan in the back of the PC out when I gave the PC to my niece.
- Was running Windows 98 but I installed XP Home Ed 'coz my niece likes it.

According to my niece - when I asked her what happened? - It was "working fine last night but... not today..." *sigh*, after lot of promises that I won't get crossed if she tell me the true, she said she was playing CD music then the machine hang, so she put restart, done that a few times and then the whole thing gone *sighhhhhh*

Now when it turned on, no signal sending to the screen (screen stay at black - standby mode), although the CPU fan, the graphic card fan & PSU fan still running, the orange light on motherboard is on per normal, no beeping at all from the m/b to indicate that something has gone wrong (i.e. RAM is not working), light in the front panel is not light up, when I press the "Reset" button, I can see the green light underneath the HDD is turn on then off.

I reset the ... Read more

A:CPU's dead? Motherboard dead? or both?

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RELEVANCY SCORE 32.4

I build a computer last December, (see below, this was the recommend build for AMD at the time). It?s been working fine until today, I put the system to sleep for a while and when I tried to wake it, no response so I powered down and did a restart. Absolutely nothing happened. HD light went on for about a second and then nothing. All fans spin and that?s about it. Couldn't get the BIOS to come up. So I pulled the cover and checked all connections and even tried to boot from a different HD. Still nothing. This is when the panic starts to set in.
I decided to try unplugging the system and waiting a few seconds and when I did it booted normal and everything is cool.
Any idea what?s going on here? Should I be concerned that I have a component going bad? Does unplugging the PS reset something? I?m stumped!

1 x ($134.99) ASUS HD7770-2GD5 Radeon HD 7770 GHz Edition 2GB 12
1 x ($99.99) Microsoft Windows 8.1 - 64-bit - OEM - OEM
1 x ($99.99) AMD FX-4130 Zambezi 3.8GHz Socket AM3+ Quad-Core D
1 x ($83.99) ASUS M5A97 LE R2.0 AM3+ AMD 970 SATA 6Gb/s USB 3.0
1 x ($77.99) G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR
1 x ($59.99) Seagate Barracuda ST500DM002 500GB 7200 RPM 16MB C - OEM
1 x ($59.99) XFX Core Edition PRO550W (P1-550S-XXB9) 550W ATX12
1 x ($19.99) ASUS 24X DVD Burner - Bulk 24X DVD+R 8X DVD+RW 12X - OEM

A:system went dead...really dead

Possible the Psu needed to recycle and it would have started after a while anyway but your plugging and unplugging speeded that up is all, but that is what it sounds like.

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RELEVANCY SCORE 32.4

I have a friend whose PC has, as of late, been experiencing failure to come out of hibernation. Instead of shutting down at the end of the day, the user would simply put the PC in question into Hibernation. This could go on for long periods of time (days at a time) without a shutdown or reboot.

The problems started with the resume being very, very slow when the keyboard and/or mouse was used to "wake up" the PC and then, finally, the PC stopped resuming from Hibernation altogether. When this would happen the PC was shut down (hard) and rebooted. That worked for a while, but the reboot was extremely slow or the PC would refuse to boot into Windows. At this point in time the PC refuses to restart at all.

By failing to restart, I mean the PC is DEAD. No fans spin-up when the power is turned on, no blinking lights, absolutely nothing happens. Think "doornail". Without (me) having had a chance to look at the PC itself, my first assumption is that the PSU is simply shot and needs to be replaced (this is an eMachine, we're talking by the way (model and spec's unknown to me right now)).

I have an old motherboard lying around with a CPU/HSF a video card and I might have a stick of RAM lying around that would fit. Could I double-check the PSU on the dead PC by connecting the main power connection to this older mobo to see if in fact the PSU is dead? I'm assuming by connecting the main power connector, that when I switch on the PSU the HSF and fan ... Read more

A:Dead, Totally Dead PC: PSU?

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RELEVANCY SCORE 31.6

Our printer should have an odometer....

Is there any way to tell besides trial and error whether the original printer cable needs replacing or the printer needs replacing?
 

A:[SOLVED W/NEW PRINTER] dead printer or dead cable???

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RELEVANCY SCORE 29.6

Hi, I have a Canon SX160 IS camera, but there is a problem. I take a few pictures, and a 5 second video and then it says to recarge the batteries, it requires two AA batteries. I took the batteries out and I checked them on my battery tester, and it says they are full. What is going on???
 

A:Camera says Batteries are dead, yet batteries are not dead

Read this to see what batteries get the best results.
https://www.amazon.com/forum/-/Tx17FLA8HQOFVIG/ref=ask_ql_ql_al_hza?asin=B00908BQCY
 

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