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google.com not loading with https, Firefox and IE

Q: google.com not loading with https, Firefox and IE

Hi guys and gals,

New to this forum, so I hope it the right place for and way of explaining this problem.

I just bought my first PC, which is pretty awesome after having worked on laptops for years.
Here is the configuration:
- i7 4790K
- MSI Z97 Gaming 5
- MSI GTX 980
- Corsair Vengeance Pro Red 16GB 1600 MHz CL9
- Corsair RM750
- Samsung 850 Pro 256GB SSD

This is also my first system with Windows 8.

Now here is the problem:
After installing my favorite browser Firefox, for some reason it won't load google.com properly.
It automatically tries to load the https version of google, which makes sense.
But it gives my the "Untrusted connection error" (but then in Dutch, so I hope it is correctly translated).
When I delete the "s" and try http it loads fine, but then my search results are different from my laptop with Windows 7 and only the categories "Web" and "Images" are shown.
The same happens in Internet Explorer.

I have tried the solutions as described on the Mozilla support pages, but without any luck.

I hope someone on this forum can help me out.

Thanks in advance and best regards,


Preferred Solution: google.com not loading with https, Firefox and IE

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A: google.com not loading with https, Firefox and IE

Just found out that Internet Explorer has similar problem on my Windows 7 laptop.
Google Search results only show the categories "Web" and "Image".

Anyone that might have a solution?

Read other 1 answers

Hi all;

I have an odd issue with Firefox & Windows 10, with accessing HTTPS websites.
The sites are very very slow to load and others do not complete the load cycle.
I've had this issue for months now.

Just tried the newly released Firefox v50 ... same issues.
Also use Portable-Firefox:
-On the Windows 10 pc = https sites load very slow.
-If I move to my other PC (using Vista), all sites load fine. Without any changes to my Portable-Firefox setup.

When I use Microsoft's Edge browser all sites load fine.

There seems to be a conflict between the Toshiba Laptop, Windows 10 & Firefox in loading HTTPS websites very slowly.

This is what I have tried so far in relation to Windows 10:

-Changed Proxy settings (within Firefox) to each setting
-Flushed DNS cache
-Checked HOSTS file for any entries to those websites
-Removed entries from Windows Firewall
-Disabled Firewall and Anti-Virus
-Checked for Malware,Spyware,etc,etc
-Booted into Windows 10 SafeMode-Network Enabled
My head is getting sore now. Any suggestions

As I mentioned my Portable-Firefox installation works fine on other pcs, including Windows 10 versions, but not on this system (Toshiba laptop & Windows 10). Though MS Edge browser works perfectly fine.
Some of the https sites:

https://au.yahoo.com/?p=us ((loads very slow, with some pics & videos not loading at all. even news articles not loading at all))

[always waiting for i.ytimg.com & s.yimg.com]

... Read more

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some malicious code prevents my Firefox from accessing google.com; browser tries then says "The server at
google.com is taking too long to respond." Same for encrypted.google.com and forums.malwarebytes.org =( Any other sites from my everyday list are accessed OK. Except for Wikipedia since it only works via HTTPS and malware seems to block any https:// requests.
My proxy and firewall aren't messing with it, in fact, the proxy doesn't see any requests for affected sites. But from the Opera i was able to connect and post this panic message here! =) Malwarebytes' Anti-Malware is unable to start due to the problem described here: https://forums.malwa...howtopic=140731 to which nobody cared to answer. SpyBot found no threats. Disabling all the plugins in firefox didn't help. What can i do? Please reply something?

A:malware blocks firefox from accessing google, malwarebytes and any HTTPS

Please download TDSSKiller exe version to your desktop. Double-click on TDSSKiller.exe to run the tool for known TDSS variants. Vista/Windows 7 users right-click and select Run As Administrator.    Click on Change Parameters and click Detect TDLFS File System.    Click the Start Scan button.    Do not use the computer during the scan    If the scan completes with nothing found, click Close to exit.    If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.    Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.    A TDSSKiller text file would be saved in Local Disk C.    Copy and paste the contents of that file in your next reply.ADW CleanerPlease download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Clean.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential... Read more

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I used to use Google Chrome, but there was an incident that involved my computer rebooting itself and it doesn't load anymore. That was earlier tonight, now I'm using Firefox and I've gotten the Google redirect virus. Hitman Pro said there was a hidden version of the alureon virus on my hard disk. Here are some logs. ============== Running Processes ===============C:\PROGRA~2\AVG\AVG10\avgchsva.exeC:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\system32\atiesrxx.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\system32\atieclxx.exeC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files (x86)\AVG\AVG10\avgfws.exeC:\Program Files (x86)\AVG\AVG10\avgwdsvc.exeC:\Program Files (x86)\Bonjour\mDNSResponder.exeC:�... Read more

A:Google redirect on Firefox, Google Chrome not loading

Hi colinberan, and welcome to Bleeping Computer.Download OTL.exe by OldTimer to your Desktop.Close all windows and double click OTL.exe.In the "Custom Scans/Fixes" window (under the light green bar) paste the following in bold:

%systemroot%\*. /mp /s
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

Click Run Scan and let the program run uninterrupted.When the scan completes, it will open two Notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Post both logs in this thread.You may need to use two posts to get it all.

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from time 2 time firefox (and i think internet explorer aswell) get stuck on "loading..." then it just sais "address cannot be found", it will correct itself after a few minuites but its damn annoying. any way of fixing it?

A:firefox keeps getting stuck at loading..... (or google is actually down)

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Yes, i know it sounds stupid, but i really hate the old google favicon, and love the new blue google favicon.
I deleted the bookmark, added it again, but it doesn't load the new favicon.
If i close firefox, the old one will be added even though i didn't access google.

What do i do?

A:Firefox not loading new google favicon

Remove ze bookmark.
Clear ze cache.
Then refresh ze Google page.
Close and reopen ze Fiery Fox.
Re-add ze bookmark.

I think.

Read other 2 answers


This morning www.gmail.com would no longer load for me on my work computer. It was working fine in the morning and stopped somewhere after 10a. Our work uses gmail so I know it wasn't blocked intentionally. It does not seem to load in IE 8 or Firefox 3.5.3. I also just downloaded Google Chrome and it would not load there either.

The weird part is that my co-workers computer is able to load Gmail. I've tried re-setting the router. I've done a clear cache, and also a friend suggested I do this through the command prompt which I did.

I also called RCN (our cable service provider) and they had me do a winsock reset via command prompt but that did not fix the problem. They said they couldn't help me trouble shoot any further.

I have AVS Antivirus 8.5.421 installed and didn't see anything being "blocked" under advanced settings.

Can anyone help me fix this? Many thanks in advance...

A:www.gmail.com not loading in IE, Firefox or Google Chrome

If you have cleared the cache from the browser then try editing your Host file. Browse to C:\Windows\System32\Drivers\etc open the Hosts file with Notepad. Delete any lines after localhost. Save the file. Go to Start/Run and type CMD and hit enter in the Command Prompt type ipconfig /release and hit enter. Now type ipconfig /flushdns and hit enter. Now type ipconfig /renew and hit enter, then try again.

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This morning www.gmail.com would no longer load for me on my work computer. It was working fine in the morning and stopped somewhere after 10a. Our work uses gmail so I know it wasn't blocked intentionally. It does not seem to load in IE 8 or Firefox 3.5.3. I also just downloaded Google Chrome and it would not load there either.

The weird part is that my co-workers computer is able to load Gmail. I've tried re-setting the router. I've done a clear cache, and also a friend suggested I do this through the command prompt which I did.

I also called RCN (our cable service provider) and they had me do a winsock reset via command prompt but that did not fix the problem. They said they couldn't help me trouble shoot any further.

I have AVS Antivirus 8.5.421 installed and didn't see anything being "blocked" under advanced settings.

Can anyone help me fix this? Many thanks in advance...

A:Gmail no longer loading in IE8, Firefox or Google Chrome

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Google keeps redirecting my searches, I think it has something to do with (goingonearth.com) and then redirects my search to yellow pages or something irrelevant. Also every time I load any site on firefox, the browser freezes for about 5-7 seconds then loads the site. That also happens when I press the start button, it takes about 3 seconds to open the start menu.Here is my DDS log:.DDS (Ver_11-03-05.01) - NTFS_AMD64 Run by Sagar at 21:50:39.75 on Sat 03/26/2011Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3828.1860 [GMT -4:00].SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\windows\system32\wininit.exeC:\windows\system32\lsm.exeC:\windows\system32\svchost.exe -k DcomLaunchC:\windows\system32\nvvsvc.exeC:\windows\system32\svchost.exe -k RPCSSC:\Program Files\BitDefender\BitDefender 2011\vsserv.exeC:\windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\windows\system32\svchost.exe -k netsvcsC:\windows\system32\svchost.exe -k LocalServiceC:\Program Files (x86)\EgisTec BioExcess\EgisService.exeC:\windows\system32\nvvsvc.exeC:\Program Files (x86)\EgisTec Po... Read more

A:Google keeps redirecting and firefox lags when loading any websites

Hi Sagar Patel, and welcome to Bleeping Computer.Firstly,Please launch Malwarebytes' Anti-Malware, click the Update tab, and then Check for Updates. Then choose the Scanner tab and select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Secondly,Download OTL.exe by OldTimer to your Desktop.Close all windows and double click OTL.exe.In the "Custom Scans/Fixes" window (under the light green bar) paste the following in bold:

%systemroot%\*. /mp /s
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

Click Run Scan and let the program run uninterrupted.When the scan completes, it will open two Notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Post both logs in this thread.You may need to use two posts to get it all.

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Firefox redirects all searches, hovering over links brings up unrelated ads, tab keeps spinning well after the page loads, can see flash of firefox address bar with adware, delta, searchya and others
Have tried other products before learning of this site....
SuperMalware Removal
Malbytes Removal
MS Malicious removal
Please help and thank you in advance!

A:Google redirects Firefox keeps loading after page found and lots of popups

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16635  BrowserJavaVersion: 10.25.2
Run by Andrew at 17:51:52 on 2013-07-23
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3563.1771 [GMT -4:00]
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\App... Read more

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Anybody have suggestions on getting back full connectivity? So far, I have run MBAM 2x, SuperAntiSpyware, and tried several methods of resetting Winsock. Thus far, nothing has made a bit of difference...still able to connct to HTTPS, but not HTTP.
Below is the MBAM log from the first time I ran it. The 2nd run uncovered just 2 items - nothing major.
Computer is an Acer laptop, Windows XPSP3, and has never had anything of this nature happen.

Thanks in advance for any and all assistance you can provide!

Malwarebytes' Anti-Malware 1.46

Database version: 5148

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

11/18/2010 10:38:18 PM
mbam-log-2010-11-18 (22-38-18).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 254410
Time elapsed: 35 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 4
Registry Data Items Infected: 5
Folders Infected: 5
Files Infected: 41

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-47... Read more

A:HTTP not loading - only HTTPS

If the second run returned even more, then you are still infected. You should probably post in the MLR forum, with a DDS/Hijack This log. Link to the Malware Removal Logs ForumScans to run and include in your post for MRL

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Hi Team,
We are using custom font/web font for one of our application. The fonts are loading well on IE 8/9/10 on http layer, but its fails to load on https layer. Can some one help/guide. Below is the CSS code to load the fonts.

<!DOCTYPE html>


                                <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/>

<div>Some font in here that shows incorrectly as Arial!</div>
summary {
    display: block
video {
    display: inline-block;
    *display: i... Read more

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I am running 8.1 64 bit on my Samsung ATIV Book 9 plus laptop and am having issues loading some HTTPS sites. Wierdly, Facebook is also not loading CSS at all. I have been trying to solve this on my own for a couple of weeks at least but I think it's gotten the better of me now. I am getting the same issue no matter what browser I use and I'm not having the issues on other laptops/devices on this wifi. I have Malwarebytes, PeerBlock and Spybot Search & Destroy installed. I have not uninstalled them yet, however stopped them from running when windows starts.

I have tried what many of the Google searches have prescribed with switching around the SSL 3.0 and 2.0 as well as TLS 1.0, 1.1, 1.2. I tried this command: netsh winsock reset. I call Microsoft's support line and they couldn't do much, we discussed their support package and I wouldn't accept it until they confirmed they could remote into my machine, they couldn't so that too was a no go. My apologies if I have missed a previous post.

A:Can't browse some HTTPS sites, Facebook not loading CSS

Why would you reset the Winsock, along other settings that have nothing to do with the issue. If you are using the browser from the Metro/Start screen, it is a known issue that certain web pages will not load properly. Desktop mode will work fine, as long as you keep the computer up to date.

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Hi,My particulars:Firefox XP SP2 Home EditionOutlook ExpressDial-up on a laptop*Not* on a network and no router (laptop plugged into phone jack for dial-up)My Firefox is set to *not* allow cookies (though I have exceptions for sites like bleepingcomputer.com, and the library, etc.). I also block pop-ups in Firefox settings. I use Firefox for all web browsing. I only use IE for Windows Update. In IE, I have it set to high security for internet, intranet, medium for trusted sites (which is Windows Update) and Restricted Sites is set to the default custom level (which deny/prompts everything). None of that probably matters, since I use Firefox for browsing, but I thought I'd mention it just in case.I honestly don't remember if it's been like this all the time, but at least semi-lately (last couple months), I've noticed that when I'm connecting to a secure webpage (like the library logon or Amazon.com logon, etc.), it takes a REALLY long time for the page to come up. Sometimes a minute or more it seems like. I know secure sites take longer to load (especially on dial-up, right?), but that seems really really long...Any thoughts as to why this would be...?(I suppose it's possible a setting in Windows could have been changed by me that would cause this...? But I have no idea what that could be...)Any help is appreciated -- thanks! Edit/clarification: It's usually the first page that takes so long to load up. Meaning, if I go to the logon page of the library, i... Read more

A:Secure (https) Pages Loading Very Sloooow... Why?

Have you deleted the temp internet files and cookies? How to Delete the Contents of the Temporary Internet Files FolderAlso try clearing your Resolver Cache. The resolver cache is like you telephone book at home. Sometimes the numbers change and you have to throw out the old book and get a new one. The long wait may be the computer running through the old numbers before going online to the DNS server to refresh.

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Good day all,

This problem is boggling. It has been mentioned on many forums for as far back as 2008, but I can not find any solution to it.

I have deduced that the problem should lie with windows, based on everything I have tried.

Problem: All videos on youtube, g4tv.com and all sites only load the first few seconds, and then "hang". Either it stops buffering or just hangs, but the video stops loading completely. Clicking around on the progress bar sometimes get the video to load another few seconds before hanging again. This occurs in both Flashplayer AND HTML5 players. Strangely enough, with the flashplayer, when I hit refresh, the video will all of a sudden play! But only for a split second before the page is reloaded and the hanging starts all over again. The extent of what loads is completely random, sometimes 5 seconds, sometimes 30 seconds....

Problem: Webpages like Facebook do not load properly - galleries do not show up, notifications and messages don't showing up in the popup window. The news feed loads a page full of stories, but does not continue to load when I scroll down. Another site which doesn't work is https version of telkom.co.za, so I think it's https sites in general. The rest of the internet works fine!

Here is what I have tried to do to which have all NOT resolved the problem:

Tried Telnet on, and off
Tried Port conflict (couldn't find any)
Tried resetting ip/dns release thingy (flushdns)
Tried moving headphones to anoth... Read more

A:Videos, streams, Facebook, https not loading fully.


Tried command (as admin) - netsh resets of winsock, ipv4 and ipv6, restarted computer. Didn't work.

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have the latest firefox installed but https web pages do not work on even the latest insider update.
doesn't work desktop comp which is win 10 ver 1511 build 10586.63
this has been going on a few weeks now.
uninstalled it and reinstalled same problem also tried some solutions from their website that didn't work
but when I use pale moon I don't have any problems and seamonkey and edge work

A:firefox and https

Had same same issue. What is your anti-virus? Mine was Eset and it caused the issue. Turn off the web part of your A/V and see if it goes away.

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Generally, I don't 'fix' what I don't understand.

What are the TSG recommendations/thoughts regarding Mozilla's DoH?

Bleeping computer has some negativity about it in an article here:
Google Unveils DNS-over-HTTPS (DoH) Plan, Mozilla's Faces Criticism
Here is the Mozilla blog article discussing coming changes in regards to DoH:
What?s next in making Encrypted DNS-over-HTTPS the Default

I've never changed my DNS settings. They are handled by my ISP, Spectrum, with no issues I'm aware of.

Is this Mozilla DoH a good thing?

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I have upgrade to my firefox browser to version 5 and there is problem with http login for nanostation M2( when I enter the username and password, the same page come again as I did nothing. I can login normally when I have firefox

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I have a https link that is accessible via IE and chrome, but not via firefox. This is a problem with one system only, i tried on a different machine and i can access the same via firefox as well.

any ideas what could be wrong?

Firefox version is 37. In both PCs. On the problematic PC is get a grey globe icon before 'https://' (the URL shown is just an example)

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Firefox updated and now I can't view ANY https sites, including Facebook and Google. I have emptied the chache and cookies, reset Firefox and re-installed. The error message comes up: "The connection was reset." I can view http websites fine.

A:Firefox not connecting to https websites after update

Hi Welcome to Seven Forums ... Read the Link below see if that Solution helps ...

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Maybe there's some spyware ? I use Nod32, therefore that would be a surprise to me
Anyway here's my logs
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 10.55.2
Run by Acer at 21:42:27 on 2014-05-07
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.39.1033.18.3767.1378 [GMT 2:00]
AV: ESET NOD32 Antivirus 7.0 *Enabled/Updated* {19259FAE-8396-A113-46DB-15B0E7DFA289}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: ESET NOD32 Antivirus 7.0 *Enabled/Updated* {A2447E4A-A5AC-AE9D-7C6B-2EC29C58E834}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Management Engin... Read more

A:Firefox on Windows 7 not opening some Https websites

Hello and Welcome on board A.Zan ,my Name is Machiavelli and I will assist you with your problem.If you booted into safe mode on your computer then print my instructions!I'm in the 'Malware Staff Team' and will provide you with advice:To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.Below are a few tips:Removing Malware is usually very difficult.We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!Please follow these instructionsIf you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!Please stay in contact with me until your problem is resolvedAs Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.Please don't run any other tools without consulting with me as this can complicate finding and removing all MalwareDon't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!Read my post completelyIf you don't do so, you may make mistakes that could result in your System crashing by you... Read more

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When i tried to open any https websites using firefox browser. .. it says " Unable to connect " ' your connection is not secure ' ... how can i solve this issue? ?

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My firefox inexplicably stopped working properly recently. There are certain webpages that fail to load whatsoever (espn.com, for instance), and there are other webpages that load extremely slowly (somethingawful.com, for instance). Both of these websites work fine on IE.

I have uninstalled and reinstalled firefox but that didn't cure the situation. I have Symantec antivirus and it is always running. I don't usually download any sort of file that should put my computer in jeopardy, but I cannot figure out why it's running so poorly recently.

I hope I'm attaching all of the correct files:

Oh, also, file attachments don't work in Firefox or IE.

Deckard's System Scanner v20071014.68
Run by jp on 2008-03-04 16:53:44
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
47: 2008-03-04 22:53:50 UTC - RP345 - Deckard's System Scanner Restore Point
46: 2008-03-04 22:18:36 UTC - RP344 - Software Distribution Service 3.0
45: 2008-03-02 17:10:50 UTC - RP343 - System Checkpoint
44: 2008-02-26 23:24:13 UTC - RP342 - System Checkpoint
43: 2008-02-23 07:27:17 UTC - RP341 - Software Distribution Service 3.0

-- First Restore Point --
1: 2007-12-09 02:12:29 UTC - RP299 - System Checkpoint

Backed up registry hives.
P... Read more

A:Firefox is not loading certain webpages or is loading them very slowly, IE loads them

Can anyone help me out?

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I'm a computer novice and an old guy so sorry, but this padlock and https with a red bar showed up on my site links last month and won't go away. It's affecting how my computer works. What can I do to fix it? Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Starter, Service Pack 1, 32 bit
Processor: Intel(R) Atom(TM) CPU N470 @ 1.83GHz, x64 Family 6 Model 28 Stepping 10
Processor Count: 2
RAM: 1013 Mb
Graphics Card: Intel(R) Graphics Media Accelerator 3150, 0 Mb
Hard Drives: C: Total - 232844 MB, Free - 193931 MB;
Motherboard: Sony Corporation, VAIO
Antivirus: Microsoft Security Essentials, Updated and Enabled

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I can only connect to https pages in either IE7 or Firefox. Cisco VPN keeps telling me connection is terminated. Email, ftp, etc. is all ok. I can ping sites but, again, no http connection.

Any help would be really appreciated as I do not want to wipe my hard drive!

A:dnserror.html only https connection in IE7 and Firefox. no http

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Source--------- http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/
Avast released its 2015 lineup recently and one of the new features that all of its antivirus programs ship with is HTTPS Scanning.

It enables the program to detect and decrypt protected traffic using its web filtering component. This alone is highly problematic considering that the program is tapping right into protected data streams but the current implementation is causing all kinds of issues on top of that.

Firefox users for example may notice that the browser won't close anymore because of Avast's HTTPS Scanning feature. This may not happen all the time when Firefox is closed but users reported that it is happening frequently.

That's however not the only issue that Firefox users may experience if Avast is installed on the computer system the browser is running on.

Firefox's add-on update check may be blocked by the security software as well.

The Mozilla Firefox web browser is not the only program that is affected by issues though. Spotify's Web Player may not be able to connect to Spotify for example with Avast 2015 running on the system.

A:Avast’s HTTPS Scanning interferes with Firefox and other programs

That is OK with me as i do not like Avast anyway.

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I've had a strange issue that may have been caused by upgrading to Noscript 5.1.6. I closed my Firefox earlier today and shortly afterwards re-opened it, with the notification that Noscript had updated. However I found that many other websites had become inaccessible. Paypal.com brought up a screen with a message like "found, return to gb/home", www.bbc.co.uk gave a "301 moved permanently" message, and many other websites only opened as blank pages. Closing and re-opening the browser several times did not fix the problem. My first suspicion was that Noscript's update had caused an issue, so I disabled it, which fixed the issue immediately. After re-enabling it there was still no problem.
In retrospect the URLs I was using were missing the "HTTPS" prefix that is automatically added (my link to "www.bbc.co.uk" ordinarily sends me to "https://www.bbc.co.uk/", "paypal.com" to "https://www.paypal.com/gb/home", etc), which makes me wonder if there was an issue with redirects.
Oddly, one website that loaded fine when all others I tried failed - https://www.redlettermedia.com/ - now returns a "Secure Connection Failed" message - "SSL received a record that exceeded the maximum permissible length." Notably, this also happens when I try and access it on my phone, outside of my home network.
I've run a scan with MBAM for good measure, which turned up nothing. The problem appears to be fixed apart from that one website; can anyone shed some light as to what may have happene... Read more

A:HTTPS issue (caused by Firefox addon update?)

Have you updated to Firefox 57? According to the NoScript website it is still not compatible with 57.
NoScript - JavaScript/Java/Flash blocker for a safer Firefox experience! - what is it? - InformAction
Where's NoScript for Firefox 57 "Quantum"?

2017-11-14: We're working hard to make NoScript for Quantum available to you as soon as possible, definitely by the end of this week.
Please be patient: if you feel naked while you're waiting for the "brand new" NoScript, you can still use the "regular" NoScript 5.x (and all the other extensions of yours) on Firefox 52 ESR, which will receive security updates until June 2018. See you soon!
EDIT: Redlettermedia is not a secure site. I just went to it with no problem using Firefox 56 and NoScript enabled. I'm not
updating to 57 until NoScript is compatible. I did look at the scripting being blocked and didn't see anything malicious on
the redlettermedia.com home page.
My NoScript was updated 10 days ago to 5.1.5....you may be allowing their not ready for prime time beta releases.

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Basically, whenever I try to login to my YouTube account, I have to see it. Facebook won't display properly at all anymore for some reason, and I've noticed every time I browse Facebook it forces it into https. It displays in an html only way (no pictures, only text). What could be the issue here?

here's the most common error: "You cannot proceed because the website operator has requested heightened security for this domain."

I'll provide all needed extra information.

Thanks in advance!

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So, it started with FF not loading pages very well, "waiting for www.google.com" and such. Switched to IE and google Chrome, same problem. Started looking online for solutions, I have AVG8 installed, no hits. Tried Malewarebytes Anti-Malware, no hits. CCleaner detected two funny things in the startup, TDSS and GEST. Deleted both posts in the startup. Tried ComboFix, don't think that the whole scan went through, rebooted before a log was created and computer said that it restored system after a serious error (my translation from Swedish). During the course of my searching I found you guys, hope someone can help me.I don't know if it is related, but my hotmail has been sending out spam mails to my address book the last few weeks, I think it is caused by Windows Mail.I have also noticed when I try to load more common webpages (Google, various news sites, a Swedish maps/telephone directory page) I would see other sites being requested by the browser in the status bar, didn't think about it until I heard about a redirect virus, but it is definately wierd behavior...) I have followed the instructions in the "Prepare yourself..." post, attaching the required log files from DDS. I could not, unfortunately, get GMER to run completetly, came close once, but it locked up when I was to save the log. Now it just reboots as soon as I oppen the program. Tried to use a random name download, didn't work either. According to a previous post, an O... Read more

A:Possibly google redirect, AVG/MalwareAM can't find it, browser noot loading/loading incredibly slow

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Hi all!
For computer security I already have AV/FW: ESS, AM: EAM, WinPatrol PLUS, HMP.A and Unchecky;
And my browser is Mozilla Firefox with WebOfTrust, AdBlockPlus and Ghostery, each of these performs different tasks to further improve security while browsing the Internet.
When I am searching on http://www.google.com/ I unfortunately get redirected to https://www.google.com/ ,
with an extension of gws_rd=ssl and / or gws_rd=cr, either https://www.google.com/?gws_rd=ssl and / or https://www.google.com/?gws_rd=cr
This is rather annoying, especially considering that this is not just HTTPS, but also actually Google Tracking.
There is a lot of confusion about this subject on the Internet; however, I luckily found an article with the truth:
when i visit google the url suddenly shows ?gws_rd=ssl in the string. why?
And I quote from a user named allcoffs:

Very misleading information - google may lead you in this direction but it is not correct - setting your home page to https://google.com does nothing to remove TRACKING information which is what this is - there is chrome extension called "remove google tracking" this is what removes the line in question

So now I am wondering: Could the add-ons Remove Google Tracking & Remove Google Tracking for copy possibly solve my issue?
Other suggestions will also be much appreciated!
Thank you very much in advance!

A:How to get rid of the Google HTTPS - gws_rd=ssl & cr - redirection & tracking?

Hi again midimusicman A simple question for you: if you are not okay with the way Google works, why do you use it? Don't use it and there will be nothing to worry about. I also have the same link when I go on Google.ca and I never really cared about it. If you really care about your privacy, don't use Google, Microsoft, etc. What are you trying to do now is to keep your privacy using a service that tracks you. It doesn't make sense at all.

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Main PC: beginning today, my homepage (google) returns "this page can't be displayed". I have tried all the typical repairs. No new software was added.
I have tried typing in the address, and adding it to trusted sites........
Thank you,

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So my subject line says it all! I have removed PC Security Tool but not without it leaving some problems with my laptop. I've ran the hijackthis! and I'm guessing I'd need to post the results here. Can anyone tell me what I need to do in order to post the proper results?

I need help!!

Please someone!

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This is the message I get:
Something is currently interfering with your secure connection to www.google.com.
Try to reload this page in a few minutes or after switching to a new network. If you have recently connected to a new Wi-Fi network, finish logging in before reloading.
If you were to visit www.google.com right now, you might share private information with an attacker. To protect your privacy, Chrome will not load the page until it can establish a secure connection to the real www.google.com.

A:Google says there is a security breach. https crossed out, date/time is wrong

Hi there,please run a FRST scan:Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

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Symantec has fired an undisclosed number of employees after they were caught issuing unauthorized cryptographic certificates that made it possible to impersonate HTTPS-protected Google webpages.
See article here>>>http://arstechnica.com/security/2015/09/symantec-employees-fired-for-issuing-rogue-https-certificate-for-google/

A:Symantec employees fired for issuing rogue HTTPS certificate for Google

What a crummy way to lose a good job.
"let's see if we can do this, wow yeah it works!.... oh dear, we're fired."

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Sometimes when I attempt to search something on google I am redirected to a blank page that loads nothing. Other times google works fine for me. I have done some research and have heard I might have something known as a rootkit. This scared me when I heard the damage it could do. Looking around the forums I noticed a post where someone was having similar problems. In the solution they were told to download a rootkit detector of sorts. I followed the same steps that were told, but I got an error code while running the scan. The program stopped working. I would like help as to what this is, how do I fix it, and am I in danger
Useful information:
1: I am using Windows 7 Premium
2: http://www.bleepingcomputer.com/forums/t/309331/google-redirects-to-googlecomwebhp/ this the link to the first post I saw
3: A friend sent me an emulator for pokemon. He suggests that I may have agreed to something I shouldn't have and I gave access to something.
4: Right after the download I noticed changes. "Virus detectors" were popping up. I soon did a scan using adwcleaner and it cleared most of the problems, apart from google.
Thank you for reading. Sorry if some of this doesn't make sense it is late at night and I am a bit scared.

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I am currently using Windows 7 Ultimate x64 and IE11.0.9600.18282. I have Google.com savedin my favorites bar as I prefer to search using Google instead of Bing.Recently, I noticed that when clicking on anyGoogle result link that does not contain https I am redirected to a "Thispage can't be displayed" error message.If I then go into the address bar and change the http to https then thepage loads normally. Ironically, after loading the page, the address bar shows the http version of the page and not the https version.

For example, if type "cats" in the Google searchbar, the third entry down is a link to www/vetstreet.com/cats/. Clicking that link opens a "This page can?tbe displayed" error.Changing thesearch string result in the address bar (http://www.google.com/url?sa=t&rct=j...22129774,d.eWE)from http to https loads the page correctly. Once loaded the address bar reads: Complete Guide to Caring for Cats | Cat Breed Information, Cat Training, Cat Grooming. The https required to load the page from the Google link is not shown in the address bar.

Short of using Google Chrome, is there a way in my versionof IE 11 to get Google search results, that don't automatically include thesecure https in the search result links, to automatically and correctly loadhttp pages without manually having to correct to the https protocol?

Any help solving this would be greatly appreciated. Please let me know if I need to provide additionalinformation.T... Read more

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Intrusions from two different Ips, one is HTTPS tidserv & other is HTTPS misleading Application detection, how do i get rid of them?

A:PLZ HELP- Intrusions not stopping - HTTPS tidserv & HTTPS misleading application deletection

Hi archie21:

These notifications are what we are seeing on the Norton forum that indicate that you have a TDL3/4 rootkit attempting access to the net. Norton is blocking it.

You will need to ask the Malware Removal Team for assistance.

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Google (or any other google product) not loading properly in any browser.
I Am Just tired Of This.
None of these google products are loadong properly:
Google Play
Google Analytics
They are working fine on other pc on same network.
I tried these in cmd

ipconfig /flushdns
ipconfig /release
ipconfig /renew

But Didnot work.
Google's IP is working properly.
Please Give Me Solutions.
Google Play Screenshot:

A:Google (or any other google product) not loading properly in any browser

By far the simplest fix is to use System Restore to roll back Windows to a point in time when your computer was functioning correctly. It allows you to undo system changes without affecting your personal files, such as e-mail, documents, or photos.Video: Fixing a problem using System Restore

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Hi I have a couple of things going on. Every now and then (maybe one out of 5 or 8 clicks) a google search result send me to a ad page. Also, my google image search yields sometimes one and sometimes two pages of image thumbs and then the following pages are blank squares. Yahoo images and all other sites are normal as far as I can tell. I have Windows XP SP3 and use Mozilla Firefox. I have the free Avira Antivirus and it does not show any malware with a full scan. Most recently it has been giving an error message when I shutdown or restart. The message is as follows: The top of the pop up says "Avira AntiVir Personal - Free Antivirus - SysTray:Avgnt.exe Application Error. The text states: The instruction at "0x771248f0" referenced memory at "0x771248f0." The memory could not be "read." Click ok to terminate the program. I also ran a SuperAntiSpyware scan and it found some adware cookies that I deleted, but the problem persists. Thanks for your help. I really appreciate this site. RHere are my DDS logs. I will post GMER in the following reply. .DDS (Ver_2011-06-23.01) - NTFSx86 Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_26Run by Roman at 1:22:44 on 2011-06-29Microsoft Windows XP Professional 5.1.2600.3.1251.7.1033.18.1982.975 [GMT -4:00].AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}.============== Running Processes ===============.C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS&... Read more

A:Google images not loading, google links redirecting

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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Hi, tried to solve this on my own for several days with not much success.

Running Windows XP SP3.

The problem started with Google Chrome, it stopped working one evening. The browser is stuck on an infinite loading loop but works when the "--no-sandbox" argument is added to the command line. Internet explorer worked fine. I did some googling on the problem and apparently it's either some anti-virus or a virus.

Switched to Opera browser. Got infected with ave.exe "xp total security". Ran Super Anti-Spyware/Malware Bytes/AVG 9 to remove. Seemed to be removed but I'm still getting google search redirects in Opera.

Downloaded and ran TDSSKiller. In safe mode, it detects nothing. In standard mode it detects a problem with Atapi.sys. The message is something like.

"Problems in memory 1/0/0
"Problems in files 1/0/1"

However, after every reboot, it's the same message.

Downloaded Gmer today and tried to run, in standard mode Gmer would crash with a BSOD, the BSOD flashed quickly so I'm unable to see what the exception was. Currently I'm running Gmer in safe mode.

Could use some help.


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I am having a major issue here. 50% of the time when I attempt to open IE or Firefox the process will show as loaded in task manager but program will not load resulting in me having to open taskmgr and ending the process only to try to launch it again. When the browsers do load the majority of the time when I attempt to visit a url via a search from google or yahoo I get redirected to some random website. This has been going on for about a week now and is quite frustrating. Having tried to fix the problem for countless hours I have decided to turn to the professionals here. Listed below are the DDS and ATTACH logs.

Also, I do use Daemon tools as well as bittorrent but for the purpose of this I have uninstalled both. I am also running Win7 64-bit so I was unable to run GMER. Thanks in advance.
DDS (Ver_10-11-10.01) - NTFS_AMD64
Run by Ben at 17:42:20.26 on Sun 11/14/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_22
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.4095.2725 [GMT -5:00]

AV: Antivirus *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNet... Read more

A:IE and Firefox Redirecting URL / IE and Firefox Not Loading


Welcome to TSF.

Sorry for the delay in getting to your thread.

I am K27 and will be assisting with any Malware issues that you have

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

If you still require assistance, please post a fresh set of DDS logs.


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Using internet explorer.
When typing in a website address www.example.com the browser auitomatically inserts https. This is fine, but does so when there is no https version of the site it goes to "we cant reach this page." Then have to manually remove the s and then it's fine.
This was how the computer was setup when it arrived.

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I have 4 browsers on my computer: Internet Explorer 8, Google Chrome, Mozilla Firefox, and Opera. I am trying to listen to some MP3 files on a website, and all of the browsers, except for IE 8, told me to download the Realplayer Plugin. So I did, and when I tried to listen to the MP3 file, Realplayer will automatically enable this "Autoupdate Helper" thing and check for updates. So I let it check for updates, but then it'll say "There are no updates..." and just stop there. The file won't play! I click play again, and the same thing happens.

Internet Explorer is the only browser smart enough to open the MP3 files on the web page using Quicktime (the website actually tells you to use Quicktime to open the files) but it doesn't load the Youtube videos that are embedded on the site. There's a X on the top left corner of the section where the video is suppose to be.

Now I'm stuck! I want to view all the contents on one page with one browser! But none of the browsers will actually work properly!

So the main problem is:

1. The MP3 files won't load in Chrome, Firefox, and Opera using Quicktime.

Chrome is the only browser I use frequently, and the others are basically backup. IS THERE ANY SOLUTION TO THIS!?!?!?

Thanks everyone!

A:Firefox, Google Chrome, and Mozilla Firefox won't play MP3 files on websites

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Hello out there,

I am running Windows XP Professional SP2,About a month ago,I noticed my internet connection could not connect to secure web sites,or ftp sites,yet i can seem to conect to everything else.I tried uninstalling firefox,then re-installing it,and now firefox wont connect to ANY sites at all,and i am having to use Internet Explorer 7 to access the web,but i stil cant access https or ftp sites.
I have searched long and hard for anybody else that is having same problems,and found some people do have the same problem,but ive tried their solutions to no avail.

I have recently installed zonealarm,hoping it might fix the problm,but it has not.I cant even conect BitComet,or Skype,yet i have no problem accessing my e-mails from incredimail.
Also,for some reason when i am in explorer,and accessing websites,i cant open anything in a new tab,it just opens a blank page,and my Dial-up Connection box keeps flashing on and of the screen until the site is loaded.

Ive tried playing around with my network settings,but i only have the 1 pc,and i have a D-Link DSL-200 ADSL Modem attached,but no other computers.

Ive tried turning the XP Firewall off,but stil have same problems.
As you can probably understand,I am at my wits end.

Here is the information i get when i type ipconfig /all into my cmd prompt:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

Windows IP Configuration

Host Name . . . . . . . . . . . . : DCIlluSionZ
Primary Dns Suffix . . .... Read more

A:Cant conect HTTPS or FTP,Cant Connect Firefox,But can connect normal sites with IE7

I had a similar problem when I changed firewalls. I used CA firewall and when I uninstalled it and started using Windows firewall, I found many ports closed. I opened a few ports using instructions from the Micorsoft site and am now able to access what I couldn't previously reach.

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I'm hoping someone can help me diagnose and fix this problem. Everything else on the computer seems to work ok, but when I do a google search on Firefox and click a link from there, it redirects me to somewhere else, and the response slows down drastically. This doesn't seem to happen on Google Chrome.Below is the result of running HijackThis. I'd greatly appreciate any help. Thanks in advance.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 10:23:56 AM, on 10/8/2010Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Classic Shell\ClassicStartMenu.exeC:\Program Files\VMware\VMware Player\hqtray.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Windows\system32\igfxsrvc.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Windows\system32\taskhost.exeC:\Program Files\Mozilla Thunderbird\thunderbird.exeC:\Users\Sridhar\AppData\Local\Google\Chrome\Application\chrome.exeC:\tools\emacs-21.3\bin\emacs.exeC:\Windows\system32\conhost.exeC:\cygwin\bin&#... Read more

A:Firefox Google searches hijacked (windows 7, Firefox 3.6.10)

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

Read other 17 answers


firefox 3.0.4 acts weird:

each time it is started a desktop shortcut for it gets created within a minute (the shortcut seems to be OK, it does link to firefox.exe at the correct place).

sometimes (not always) clicking on a search result link on google leads to google.at instead of the result's URL.

it shows some "dead" bookmarks which contain no URLS or any other information and cannot be deleted.

Removing/reinstalling firefox and deleting/creating a new firefox profile did not help.

Additional "solved" problem:

Additionally to the above problem I was not able to access my hard discs via "my computer" and got the error message "resycler/boot.com" is not a valid win32 operation".

Windows Search did not find those files/folders. "XP-Suche" (german search tool) did: Suspicious autorun.inf files and "resycler/boot.com" folders in the harddisks roots which I deleted and now the dics are accessible by "my computer" again.

This did not solve the firefox issue however.

Spybot / Ad-Aware / Avira did report until I removed those files and don't show anything now.

gmer+dds log files below.

Any help would be appreciated!

Cheers, Peter

PS: sorry for the english... I live in Austria and speak mostly german :)

A:Firefox 3.0.4. keeps creating desktop shortcut / google search results open google.at

DDS (Version 1.0) - NTFSx86
Run by kop at 11:37:37,56 on 23.11.2008
Microsoft Windows XP Professional 5.1.2600.3.1252.49.1031.18.2036.1229 [GMT 1:00]

============== Running Processes ===============

D:\WINDOWS\system32\svchost -k DcomLaunch
D:\WINDOWS\System32\svchost.exe -k netsvcs
F:\Programme\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
F:\Programme\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
F:\Programme\Avira\AntiVir PersonalEdition Classic\sched.exe
F:\Programme\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
F:\Programme\Avira\AntiVir PersonalEdition Classic\avguard.exe
F:\Programme\Intel\ASF Agent\ASFAgent.exe
F:\Programme\Dell\Dell ControlPoint\DCPButtonSvc.exe
F:\Programme\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
D:\Programme\Gemeinsame Dateien\Intel\WirelessCommon\RegSrvc.exe
F:\Programme\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
D:\WINDO... Read more

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