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Laptop trackpad not working. Keyboard stops working.

Q: Laptop trackpad not working. Keyboard stops working.

Hey guys, i'm stumped.
Laptop Info:
Toshiba Satellite L75D-A7283
Windows 8.1
Track pad doesn't work. All started randomly one day when I started the laptop up. Just didn't work. Now the keyboard will stop  working after about 10 minutes.
Things I've tried:
FN Key  + F5 (enable/disable trackpad)
Double tapping the top left corner of track pad.
Uninstalled all trackpad drivers, restarted, let windows install drivers.
Uninstalled all trackpad drivers, restarted, installed Toshiba Drivers
Checked BIOS for disabled Trackpad.
Lastly, reinstalled windows 8.
I got nothing. I'm stuck.
Any suggestions?
Picture of error; http://i.imgur.com/jTMau9y.png

Preferred Solution: Laptop trackpad not working. Keyboard stops working.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Laptop trackpad not working. Keyboard stops working.

Ruhhh rohhhh. No one has any ideas?

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I have an Asus G73jh with synaptics touchpad. Everything has been working finr since I got it, but recently, after not having installed any windows updates in a few months, I went ahead and ran the updates. Now the built in keyboard and mouse do not work inside windows.

The keyboard works fine in BIOS and I couldn't find any relevant options within the bios settings. However, once windows 7 boots, and I'm at the login screen, the keyboard and built in touchpad don't work at all. My wireless mouse works fine, I haven't been able to try a USB keyboard, but I imagine it would work fine if I tried it.

In the device manager, both devices ate listed and "working properly" without any errors.

I tried looking up a few of the updates that were installed and couldn't find anything that seemed relevant other than one update which apparently changes the euro sign. I uninstalled that one and it still made no difference.

I have searched online for possible solutions but everything I've found mentions reinstalling windows or rolling back to a restore point. I would prefer to avoid either one of those and rather just find the direct cause of the problem so it can be addressed.

If anybody has any ideas other than the "on screen keyboard" please let me know. I really would appreciate it.

A:[SOLVED] Laptop built in keyboard and trackpad not working.

Situations like yours is what System Restore is for. Just restore to the date and time before this happened. It will not touch your personal files.
If you don't want to do that, First boot to Bios, go to Integrated Peripherals, look for Legacy USB or Keyboard. If it is disabled, Enable it. then go to the Device Manager, and right click the Keyboard and Mouse and choose Properties/Drivers/Roll Back Driver.
You can also go to the Asus Driver page ASUSTeK Computer Inc. -Support- Drivers and Download G73Jh and download the Touchpad driver for your model.

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ASUS K95VB laptop, Windows 8.1
Occasionally, often after waking from sleep or hibernate modes, but not always, the keyboard stops working. The mouse (USB Logitech) works fine. Programs open are Firefox, Thunderbird and Jarte Notepad, and when I try to write something in them, they go into "Not responding" mode.
However, when I go to other Windows functions, like Run or Search, there the keyboard works just fine.
After restarting the computer everything works again.
Have checked for malware, virus, etc. - nothing obviously wrong.
Any ideas?

A:keyboard stops working on laptop

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I have windows7 installed on my laptop and any time i log off my system or just keep it idle for sometime it logs off and the keybaord starts behaving differently.

Like when i press the j key it reads it as 1

when i press f it reads it 4 and so on.

So i have to switch off the laptop and then turn it back on to make it work correctly any help?

A:When i log off my laptop the keyboard stops working

That's extremely odd behavior. Did this problem happen suddenly? Do you recall what you did prior to it happening (like opening an e-mail attachment or visiting a new website)? First, before any other troubleshooting, make sure your anti-virus is up to date and run a malware scan (e.g. MalwareBytes). If it's not a virus, it may be due to a fault with the keyboard driver. Perhaps you have an older laptop and a recent Windows update created a conflict? You could also try going to the Device Manager, select your keyboard, and then check to see if there's a driver update.

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Hello there all, I hope you are having a nice day/night while reading my post  Recently Im having a quite uncomfortable problem with my Lenovo. As the title says, it stops running, to be honest, mostly when playing League of Legends. Very rarely while doing other things, like surfing on the web, perhaps more often when playing other games than League It's hard for me to figure up, why does it happen. My laptot is fairly new (4-5 months), and it has not been damaged or awashed by water And there we go to the second problem, which is connecting with WiFi. It just randomly does not show any will to connect with web spots. Sometimes, it works just fine. I installed WiFi/Router drivers, and it hasn't got any better The third, and the last problem is, that my headphones sometimes don't run. Rather randomly, when I plug them in, or when I turn on the computer while they are already plugged If anyone can help me with any of these problems above, I will be very grateful My operating system is Windows 10

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I have had this problem on and off with this laptop for some time. Sometimes I could fix it with just flipping the laptop all the way over and back a few times and the laptop keyboard would come out of tablet mode and work. You can see for a very few short seconds the keyboard will operate during initial boot process however during the boot process it disables. Now all of the time. Is there a Bios setting anyone knows to turn on permanently? I really hate the tablet mode as it is and certainly can live without it.

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Laptop Keyboard stops working after i press capslock. it is working again only upon restarting the laptop. and the problem repeats on pressing capslock again and again . I am using Dell inspiron 15R 5520. Please any help to get this sorted out.  if i Use onscreen keyboard, the problem doesnt replicate.

PLease help.

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Sometimes my laptop keyboard and power button stops working. It starts working again only when I reset my laptop.What may be the problem?  Somewhere I read that updating BIOS might fix this problem. Would  this update work for my laptop http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-y-series-laptops/y700-15isk/do... ?

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Hi everyone, I bought this laptop about 3 months ago and I'm loving it so far. But every so often the keyboard would just stop working and when I try shutting it off, it would go through the entire shutting off process and the screen goes black but all the lights and fan would still be on. I am then forced to hold the power button down to force it off. When I restart the computer instead, it would take me to the blue screen where it would say "Windows has ran into an unexpected error" then the screen would turn black again and everything else would be on. Anyone have any idea or solution to what's going on? Thanks in advnace!

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HI All I am in need of help please i have a X1 Carbon that was Recently purchased for a user at our office. But as you can tell from the subject of this topic the touchpad and trackpad stops working working after a few minutes of working on the machine.  I used Lenovo System Update to update all the drivers to the latest version and this was not successfull, I then tried a reinstall  of windows and the manually downloaded the driver from lenovo website and installed it but still no luck. I have checked and they are not disabled in the Bios and they are not and the Bios is on the latest version I have also tried to let it run on the windows driver that downloads from windows but also it stops working. from what it looks like the trackpoint and touchpad disable cause when i go into the mouse properties the option to enable them both is greyed out i then log on as the local admin to see if it is a permission thing but it is also greyed out. This happens regardless if the machine is on battery or plugged inThis user travels  alot and needs them both to be working.  I came across the below forum but i dont see much of a response from lenovo.https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-touchpad-and-trackpad-stops-working... 

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Received my new X1 Carbon 2014 this week. After only two minutes of use, the trackpad and toucphpad stopped working. I hade to use an external mouse, and even after all driver updates it still didn`t work. If I restart the machine, sometimes the track-touchpad will work, but suddenly it freezes up again (after only minutes of use), and I will have to restart to fix the problem. Have used it for 5 hrs now, and how probably restarted about 30-40 times.  Anyone know what is causing this problem and/or how I can fix it?     //alex

A:X1 Carbon touchpad and trackpad stops working.

does the same problem manifest itself in the BIOS menu?have you tried doing all the updates through ThinkVantage System Update.

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At several occasions now, my trackpad two-finger-scrolling stops functioning as it should after some time of using the system. It seems the gesture is still recognized, but it is handled incorrectly: rather than scrolling 'within' the selected window, the whole window seems to 'bounce' indicating I can't scroll any further. Scrolling with an external mouse works fine, as does scrolling with the touchscreen, as does moving the mouse to the scrollbar and click-dragging.
I have updated all latest drivers, except the BIOS which is on A06 since I do not want to upgrade it (yet) since the higher versions currently cause the screen's brightness to flicker. Unless this BIOS is known to address these issues (not listed in the details) I do not see a reason to upgrade it (again).
Worth noting is that this issue only seems to arise after some time of using the system (possibly after a few sleep sessions?).

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Hello there, I have this ThinkPad T440p where the trackpad mysteriously stops working after I put in in standby from the menu. However, it doesn't happen when it does go to standby by itself as per power management. Symptoms:When waken up from a manual standby, often the trackpad stop working. The mouse cursor doesn't move, and buttons are not active. Only the trackpoint can move the cursor, or an external mouse. The screen brightness buttons also stop working. In Device Manager, no peripheral is reported as malfunctioning, and even trying to switch settings in the Trackpad preference pane does not help. Why is this computer having such an annoying bug?

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Alright I have a unique problem with my keyboard, that seems more or less of a software issue than a hardware issue. For some strange reason, every few minutes my laptop keyboard will stop working for no reason. But when I restart the computer, or go into standby and then turn the computer back on, it works fine. I checked device manager and event viewer and there is nothing to give hint as to why this is happening.

So what gives?! Anyone have any advice?

A:Laptop keyboard suddenly stops working, but works upon standby/respawn

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My thinkpad X1 Extreme has been giving me trouble. I could really do with some advice from someone clever.
(1) When I run Lenovo Vantage my trackpad stops working. I need to restart before it will work again.
(2) It doesn't recognize some usb peripherals (which work fine with other machines)
So I used Windows restore - no change.
I download recovery software - not an easy task but after going through 4 clueless customer service people I found a guy who told me how to get past a web-glitch - and restore to original factory.
After restpre to Factory - Lenovo Vantage still borks the trackpad
The USB peripheral in question still won't work
And now there a pink tint to text whenever I scroll. It makes working in Word really annoying.
Is there any way I can fix these things? I have veyr little faith in lenovo support. I do have on site next day warranty but again, my trust level with Lenovo support is very low. I'm a little past the 30 days in which I can return and tbh I love the machine  so want to keep if possible.
Any advice? Did I just get a lemon? Is Lenovo Vantage freezing trackpad a common issue? Is the pink text while scrolling a color calibraton issue that can be fixed? Should I bite the bullet, call customer service again and try to set up a repair?
Thanks so much for any advice!
Moderator Note: Edited subject to match content.

A:X1 Extreme TrackPad stops working while using Lenovo Vantage

Hi X1fan,these are a bunch of crazy issuess, really. Could you please take a video of the pink text while scolling issue?BestAndreas

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"HP Pavilion dv6-2157wm Entertainment Notebook PC"

Here's the list of things I've tried and I'm not sure what else to do:
sfc /scannow
chkdsk C: /f
Updated the BIOS
Uninstalled Synaptics driver, re-installed newest version
Uninstalled Synaptics driver, tried letting Windows Update install driver
Generic USB drivers are not allowed to be turned off to save power
"Hard Reset," unplugging A/C and battery and holding power button for 30 seconds
Tried safe mode; no avail
Looked for FN keys to turn it on/off, there are none
Tried pressing the button above the trackpad to turn it on/off; light just stays white
Here's a picture of the light:

I don't know what else to do. I've been told to try to take the hard drive out and look under it, there could be a loose wire that attaches to the back of the trackpad. But before I dive into taking the computer apart, I just wanted to eliminate all of my options. Maybe there's something I'm missing that someone else will be able to point out with no issue.

Here's a picture of the Mouse > Synaptics tab:
...actually as I'm typing this, for the first time, I received an error saying, "Unable to connect to the Synaptics Pointing Device Driver, Do you want to uninstall the driver now?" (That's the first time this has happened.)

Here's a picture of device manager:

There are no errors/exclamation points.

A:HP Pavilion Dv6 trackpad stops working, not in device manager

Hi there ... Welcome to Seven Forums .. I am sure you have come to the conclusion this is a Hardware fault .. The light above the trackpad .. Is the clue you should be able to switch it on and off .. You should be able to find Instruction online to help you Install a new one ..Or maybe as you state could just be a loose wire ..

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I installed Windows 10 and the touchpad is not working and I tried to install two different drivers (one from Lenovo site and one from Synaptics) and when I try to install, they both say that the touchpad doesn't even exist.  So it's not installing the driver and I'm having to use external mouse for now. Is anyone else having this problem and what is a solution?  Thank you.


Go to Solution.

A:S21e-20 trackpad stops working after installing Windows 10

I have the same issue and so far, I could not find any work around either.

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I've got a 4 year old Alienware m9700 laptop that has been giving me quite a bit of trouble over the last few months. About three months ago, the touchpad just completely stopped working, and for the last two months the keyboard will lock up at random times. USB keyboar still works, but as I'm in the air/on the go a lot, having to carry around a big ol keyboard is highly unrealistic. The computer is amazing when it works, but it's just getting ridiculous.

On top of that, the wifi cuts in and out as though its searching for other channels (Ive already uninstalled the realtek software so theres no contradicting software issues) and tried switching channels, but thats not my real issue--the KEYBOARD is.

I think I've ruled out it being a hardware issue, as the keyboard works fine for a few minutes and then boom, it just locks up. What makes me think its some sort of software issue is if I go into standby mode or hibernate and come out, it works just fine--until it locks up again, then I have to standby and come out...makes for a real hard time when I'm trying to edit. But heres the real doozy--this problem started a few months ago when I had my old hard drive--but this is a brand new hard drive, with a fresh copy of XP on it...weird, huh?

I've searched high and low for a resolution. They dont make this keyboard anymore, so I'm out of luck in terms of getting a new one. Every "similar" post I've seen has been graphics related ... Read more

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Hope I am in the correct forum for this. Laptop is a Dell Inspiron E1505 that I rebuilt. It has always worked even better than my husband's new laptop. I am pretty sure this is a virus/trojan, not a hardware issue, but could be wrong why I am on here. I was typing the other night & it all of a sudden started typing letters I was not typing & the lights on front of laptop started flashing. I stopped immediately booted into safe mode & ran superantispyware & went to bed. Next morning, it said nothing found. so then I ran malwarebytes, nothing found & avast scan, nothing found. Then the keyboard quit working all together, but touchpad still works. I hooked up a usb keyboard & it works fine. When I restart computer it gets stuck on the windows 7 boot menu & will go no further until I hit enter, never had to do that before. Also a few times firefox would only run in it's safe mode, now it's like normal but takes forever to open the first window. Went back into safe mode, ran microsoft security scan. Found 1 item, deleted that. Still doing the same thing. I dont think it's the keyboard, because I installed a new one about 6 months ago & too many other strange things happening all at once. Someone please help! I am about to pull my hair out with this one!

A:Dell laptop stops at windows7 boot menu/ keyboard quit working

update: ran malwarebytes in safe mode again. restarted it & goes to the screen that has windows7/vista/server & others like that (debug- default mode) etc. keeps highlighting each one really fast over & over again like holding down the arrow button. wont do anything unless I click 'b' to boot. then starts like normal. still no keyboard.

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This has been a problem that I've been having since the original trackpad driver Lenovo put out when Windows 10 was officially released.  I've seen other people mention they have the same problem, but there's still no solution.  Problem: After the Yoga S1 goes to sleep or hibernates, the trackpad doesn't work.  The cursor doesn't show up on the screen until I move the TrackPoint or if I have an external mouse connected.  The only thing thing functional is the trackpoint and physically pushing the trackpad for right and left click.  Gestures, tap to click, etc. do not work.  The problem has been consistent with every driver version up to and including the latest that Lenovo put out on 9/7.   The only way to get the trackpad working again is to uninstall the synaptics driver, reboot, reinstall driver, reboot again.  Probem returns after waking up the computer after going to sleep or hibernate.   I'm forced to use driver version directly from synaptics.  The trackpad works perfectly, but the right and middle buttons (at the top of the trackpad) for the trackpoint do not work since it's just a generic driver.   Lenovo has put out at least two new drivers since this problem has popped up  and others have complained about it on this forum and still hasn't been fixed.   

A:Yoga S1 Trackpad still stops working after waking from sleep/hibernate with latest driver

Same problem  even with latest driver as of March 2018.  Bios updated to latest version.  Windows 10. had the MB changed twice.  Lenovo will be replacing trackpoing/track pad.  So frustrating.

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hi guys i bought my hp laptop yesterday i use it for gaming but when i downloaded and started my game i realised that my trackpad doesn't work while i use my keyboard. how can i fix this ? thanks

View Solution.

A:Trackpad not working while i am using my keyboard

Hi, Normally, you just need to turn off SmartSense or PalmCheck the Synaptics control panel - however from what I've seen, this no longer seems to work for Windows 10 versions of this driver. You may be able to get around this as follows. First, download the Synaptics driver on the link below and save it to your Downloads folder. Synaptics Driver Version Turn off your wireless card ( should be f12 ). Open windows control panel, open Programs and Features, right click the current Synaptics driver and select Uninstall. When complete, restart the notebook. When windows has reloaded, open your Downloads folder and run the Synaptics installer - when this has completed, restart the notebook again. Open the Synaptics settings panel, disable SmartSense or PalmCheck and then check if the touchpad will now work with a keyboard key held down.  If it does, turn your wireless card back on and use the utility on the following link to prevent Windows 10 from automatically updating the Synaptics driver. https://support.microsoft.com/en-gb/kb/3073930 Regards, DP-K

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Hi,I have a hp stream and I unplugged my external hdd when the laptop was powered off and now my keyboard and track pad is unresponsive apart from f12. I've tried tapping on f11 when the system was starting up but that's not working. I've plugged in a USB mouse and that worked fine, then tried a USB keyboard but that wasn't working Neither.

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Ever since a Windows update took place last night, my keyboard and trackpad won't work. I've tried a system reboot using the recovery key, and tried to perform a Lenovo system update but nothing has worked. I tried to update the BIOS on the Lenovo support site but there is no option for Windows 10, only Windows 8.1, as you can see here: http://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y40-80/downl... If anyone has anything else for me to try I'd really appreciate it.

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Hi there, need some help please, for some reason my keyboard and trackpad have stopped working. completely dead from start-up. The touch screen keyboard is the only way I can use my laptop, that is the Yoga 700 14isk.  

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I have a dell inspiron with windows 7 home. All input device will not work. It is NOT a hardware issue because all input devices work fine in bios and when booted off other media.
will detect usb mouse, install drivers and optical light is on, but cursor will not move.

A:None working keyboard, trackpad, and usb mouse

1) What happens if you uninstall the USB mouse and only have the touchpad online?
2) Also, are you using an external monitor plugged into the S/VGA port?  Reason for asking:  in the old days, if during a monitor swap, a certain monitor pin was accidentally bent and not making contact, the keyboard and mouse would not respond.  Wait, you said you can use mouse, keyboard, touchpad in BIOS?  Then, #2 doesn't apply to you.

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Hi there,

Any help would be massively appreciated here as have really run out of ideas with this problem!

Unit: Macbook Pro mid 2010 model

All was working fine until one day, after using a projector in work, the unit was shutdown. When it came back on both the keyboard and the trackpad no longer function.

Key facts so far:

The keyboard responds just after power on, so that a command via the keys can occur i.e. press C to boot from disc or cmd S for single user mode etc BUT once the operating system has booted up, neither the keyboard or trackpad work.

If I plug in a USB mouse/keyboard all works fine. Also, if I use an external bluetooth keyboard and mouse all is fine.

The OS is completely up-to-date and runs on 10.6.8.

The keyboard backlight work fine.

Actions so far:

I have run both Disc Utility verify disc and also Disk Warrior - no difference.
I have repaired permissions within disc utility - no difference.
I have completely erased (zero pass) the hard drive and re-installed the operating system from the disc - problem still there.
I have tried Applejack also - no difference.
I have reset PRAM / NVRAM using usual method - no difference.
I have started in Safe Mode - problem still there i.e. cannot use keyboard or trackpad even in safe mode.

The only thing that has happened is that, when I booted into Single User Mode, the system went a little crazy and kept repeating the an error relating to AppleUSBMultitouchDriver 0xe000404f over and over. I was unable to do... Read more

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Please help My laptop is Hp Envy M6 W106dx, Yesterday my laptop BIOS was updated to  F.23 version and after that update keyboard and trackpad of my laptop is not working. I have tried every thing but it is not working. It works perfectly at the startup and in the BIOS menu but do not works after the windows launch up. I have refreshed the windows, removed the drivers of keyboard and trackpad and then reinstalled but they are not working. In the HP startup component test the are working perfectly but not working in the windows.Please help me and guide me.

A:Keyboard and trackpad not working after bios update

Hi, One thing you could try would be to see if you can roll back to the previous bios version as follows. Shut down the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Diagnostic Menu option ( f2 ). Select the Firmware Management option and then select the BIOS Rollback option. Regards, DP-K  

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Hi all, I've recently purchased an X1 Xtreme. It arrived on Christmas Eve too, which was amazing, right? No. After the installation, the keyboard and trackpad are not working at all. In fact, the mouse wasn't working during the installation; I had to plug in a wired mouse in order to select the language in that screen.  I submitted an eticket describing this, and I intend to call customer support tomorrow to ask for help/clarification on this issue. I am very, very, very disappointed because this is my first purchase with Lenovo after doing research for a while.  I've looked this symptom up but there weren't many solutions. Can you guys offer any insight on this? I really appreciate it. 

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Hi,I just got a new computer and the keyboard and trackpad isn't working. I have disinstalled the diver a couple of times and restarted it but it still isn't working. In the device manger section, and it says that it is working and plugged in even when it isn't. Does anybody know how to fix this? It is brand new and I need a computer!! Thanks in advance! 

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So I booted my PC after an update the other morning and the keyboard and trackpad weren't working. I tested the brightness keys on my keyboard and they still worked so it couldn't be a hardware issue there, and my mouse still worked so it was just the trackpad that had something wrong with it. The trackpad has a driver error (code 10) but the keyboard says it's working correctly. Here's what I've tried in hopes to resolve the issues so far: -Reinstalling trackpad drivers -Uninstalling both trackpad and keyboard drivers then restarting -System Restore -Chkdsk on both drives -A trick I read on these forums where you flip the device into tent mode, then after a few seconds flip it back round to laptop mode. I am utterly confused as to what's wrong here as nothing has even slightly helped my problem. Any help?

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For a while now my my detachable Keyboard, Trackpad and Mouse have kept stopping. It has happened before and cured itself but so far not this time. A new and odd behaviour is that after closing down and relaunching everything does work, for about two seconds only, just enough time to log in and click one item in the Taskbar. From then on I have to rely on Touch, until I set up a standby Bluetooth board and mouse which are not perfect but enable me to keep using my 2-in-1 PC.

As it may not recover of its own accord or may take a long time to do so I would be relieved if someone can diagnose what might be happening and how to prevent it. Is it a hardwear or a software issue?

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Hello "Lenovo community", First sorry for my english  I start this post because my laptop Yoga 700-14ISK have a big issue. After a night in hibernating mode when i opened it the keyboard and the mouse was not working.- I try to do fn + F6 but nothing.- I try to go in tablet mode and back in desktop but nothing.- I try to reboot but nothing.- I try to reinstall drivers for trackpad and keyboard and after reboot ... nothing.- I try to go in the bios and wooooo the keybord is working at this point i m so happy i can do my presentation at work tomorow ... I leave the BIOS .. back in windows ... nothing ! What the f..- I try to boot in Ubuntu with a USB LIVE ... nothing !! Oh my G..- I try to FLASH the BIOS with the last version .. nothing .......- I try to reinstall Windows 10 through the one recovery backup ... nothing ...- I try to empty the battery but guess what .. nothing ! I use the word nothing too much at this point and I dont remember what i did  because ofcourse i try all google can offer to me as solution but NOTHING !! My theories :- Sensor who detect switch beetwyn tablet and desktop is broken.- Somewhere in the motherboard there is a memory keep a bad config and someone said me i should reset the CMOS but i dont know how i can do this witheout open the laptop and break the guarantee. If somone have a suggestion or resolv the same issue please help me. In advance thank for all your contribution and read my bad english so far.

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So recently the sound on my desktop and my laptop has stopped working. For seemingly no reason. I really don't understand it.

I first noticed it with my desktop. The sound just randomly stopped working. But not...entirely. It's really strange and complicated what's been happening, so bare with me while I try to explain it as best I can.

First time sound stopped working on PC. Restarted computer, sound came back, no issues.

Second time I woke up to find VLC frozen. Sound wasn't working. I restarted VLC. No sound. Found out that there was no sound on the computer at all. When I'd try to increase the volume on VLC, it would only change within an interval of ten percent. So it was at 50 percent initially. Would not let me go below 50%, but not above 10%. Sound didn't work anyway. Restarted, sound returned VLC working fine.

Third time I was playing Dragon Age: Inquisition. Sound worked fine, using my headset (Turtle Beach). Went to speakers to lay down and watch some shows on VLC. No sound on speakers. Switched to Turtle Beach again, sound returned. Restarted VLC, now suddenly no sound on VLC OR speakers. Had to restart computer, no issues after restart.

First time sound stopped working, used the "disable audio and reenable audio driver," didn't solve anything. Restarted, sound came back. Sound stopped working again same day, restarted, sound came back.

The next time I restarted the audio driver (Realtek) and then I shut down Explorer and then restar... Read more

A:Sound on Laptop and Desktop Randomly Stops Working and Working

Update: I'm not at home to test my PC, but I think I discovered the issue. It seems to possibly be a glitch or something with flash player.

After watching an episode of Daily Show on Hulu, I went back to Tumblr and saw that a video didn't have sound, and then all sound on my computer was suddenly gone. I then tried something out, and shut down flashplayer. That temporarily brought sound back.

But it quickly went away.

Then I shut down Firefox and flash player entirely, and sound comes back even when Flash Player comes up.

What could cause this?

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When I lock the desktop, the keyboard and trackpad stop working on my Windows 7 laptop. Therefore, I cannot unlock the system or change my password. Eventually, the screensaver start, and then if I move the mouse or hit a key, the screensaver stops, and the logon screen appear, but the keyboard and track pad are still not working. My only option is to press the power button. The same thing happens if I connect external keyboard and mouse.

It used to work just fine. Not sure what changed to cause this.

Thanks for any suggestions!

A:When I lock the desktop, the keyboard and trackpad stop working.

not 100% certain on this but it's an easy fix if I'm right.
I think the power management feature is messing with you.

To Disable Selective Suspend:

open the control panel
go to power options (you may have to set view to small icons)
click change plan settings
in the window that opens:
click change plan settings
click change advanced power settings, expand usb and ensure usb selective suspend is disabled.

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Keyboard and trackpad stopped working on Yoga 260 laptop. USB mouse and keyboard work fine. Also keyboard works in BIOS settings. I have replaced keyboard/ trackpad / system board and even hard drive w/fresh Windows 10 image. Same results: keyboard and trackpad don't work. Your help is much appreciated.

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Hello! I spilled cider all over the keyboard on my Ideapad 500s, and now the trackpad doesn't work at all. After the spill I switched it off almost immediately, and tried to turn it on in about half an hour. Everything seems fine apart from the trackpad. Also, during the night the computer started making very loud beeping noises while switched off. I think it was three beeps and a pause. The power button lit up as well. I switched the computer on and there were no changed - everything works apart from the trackpad. Is it posdible to fix it somehow and what should I do?

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Hi, my Dell Latitude E6400 is about 3 or 4 years old and the trackpad has been playing up over the last few months.

First it would cut out for no apparent reason and stop working (all four mouse buttons and the pointing nub thing) and I would have to restart the computer to get it to work agian. Not a real problem as it didn't happen that often. It then started doing it more and more often. After about a month or two of cutting out randomly it just stopped and started working normally again.

A few weeks later I started using CAD for a University project, the trackpad was being used a lot and it kept cutting out and I would have to restart it to get it working again. It happened three or four times in an hour before finally cutting off completely and restarting the computer wouldn't bring it back.

I thought oh well, I'll just buy a usb mouse and sort out the trackpad when I finish Uni and get home. A few weeks after that, I clicked the right mouse button by accident and the menu popped up! The left button and the touchpad all worked including the nub thing. It fixed itself somehow.

And finally, just a second ago it cut out and restarting won't bring it back.

I have reinstalled the mouse driver and that didn't fix it. I am pretty sure it is a hardware issue, like a dodgy chip, dodgy connection or something. There are no reasons for it to cut out, each time it cutted out I wasn't doing anything intensive apart from the CAD time. The pointing nu... Read more

A:Laptop's trackpad not working.

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Our HP Laptop's Trackpaf  (Model Number RTL8723BE) is not working following a clean wipe and re-install of the oeprating system (Windows 8).  The available drivers for HP trackpads do not help - any suggestions?

A:Trackpad not Working - Laptop RTL8723BE

RTL8723BE is the wireless card not an trackpad. What is the model of the laptop? 

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Hi,  I use Hp Spectre Laptop,my trackpad suddenly stopped working.The pointer simply doesn't move when I touch the trackpad.

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Hi,  I use Hp Spectre Laptop,my trackpad suddenly stopped working.The pointer simply doesn't move when I touch the trackpad.

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Hi All,

My laptop had a blue screen and keyboard stops working as well, I plugged the external keyboard and re-install the windows, now half of the keys are working and half dosent.

I am wondering has the kyboard damaged, I am also not sure if the I replace the keyboard will it work?

is there any settings in bios or any utility can fix the problem, could some one please advise?


A:Keyboard stops working - USB external keyboard is fine

Hello Nysoh

On this virtual way nobody can say for sure what the problem is but if the internal keyboard is not working properly first step is keyboard replacement. If the problem still persists then troublemaker can be keyboard port or keyboard controller.

As far as I know BIOS has nothing to do with this issue.

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Hello.  Got this laptop this past Christmas, unfortunately has never worked very well.  Since I bought it, it's had this problem where every time I close the laptop and reopen it, the task bar disappears and the trackpad is unuseable.  I have to manually restart it to get it to work again.  I disabled sleep mode and still this problem would occur.  Then suddenly the trackpad stopped working altogether.  I have to plug in a USB mouse to use this laptop now.  I updated all drivers (including trackpad) and still I cannot use the trackpad.  Windows 10 is also fully updated.  I did not change anything in the control panel so am not sure why it suddenly stopped working.  I am attaching a picture I took showing the problem.  This is after opening up the laptop, you can see the taskbar has disappeared and screen is incorrect resolution.Honestly, this laptop is very disappointing and I'm frustrated that I got it.  I have a newborn at home so spending time on this is really annoying/difficult.  I hope very much that there is an easy fix here.  Please help.  ThanksKC

IMG_0848.JPG ?1612 KB

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I see a others postings like this. All of a sudden my keyboard stops inputting. It doesn't happen enough to blame a certain app or sequence. The device manager showing the keyboard as working. I have to reboot to correct the issue.

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My ps/2 keyboard, every 3 or 4 days, simply stops working - no response at all in any application. I switched keyboards, but the problem persists. Reboopting works every time. The Device Manager shows it's working properly. As far as I can tell, no specific application is triggering the problem, although it usually occurs when I'm working in IE7. I have Windows XP.

Any thoughts?

A:Keyboard stops working

The only thing i could think of would be a port problem. You might try using a ps/2 -> USB adapter(if they exist <.<) to bypass the ps/2 port.

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I have a thread here, Keyboard stops working about the keyboard stops working. Was advised to run the DDS and GMER tools.

Here are the logs.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17041 BrowserJavaVersion: 10.55.2
Run by Niks at 15:07:46 on 2014-06-04
Microsoft Windows 7 Professional 6.1.7601...... [GMT -5:00]
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
D:\Program Files (x86)\DU Meter\DUMeterSvc.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE
... Read more

A:Keyboard stops working

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


I see no sign of infection in your logs. We'll see what turns up.

Please attach the second DDS log, Attach.txt, to your next reply.

It should be on your desktop. If not...

Press the Windows "logo" key and "R" key then copy/paste the following into the Run box and click OK:


A text file should open. Save it to your desktop then attach that file to your next reply.


Please download AdwCleaner from here and save it to your desktop.Do NOT click the green 'Download' button(if visible).
Click the blue 'Download now @bleepingcomputer' button.
Run AdwCleaner and select Scan
Once the Scan is done, select Clean
Once done it will ask to reboot, please allow the reboot.
On reboot, a log will be produced. It can also be found at C:\AdwCleaner\AdwCleaner[S#].txt
Please copy/paste the contents of the log in your next reply.

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Hello everyone,

I've been having a problem that began on December 9th, 2016. My keyboard, seemingly at random, stops working. The green indicator light that it's powered stays on but the buttons will not respond. I'm using Windows 7 x64.

I've tried various options and none have worked.
- Different USB ports
- Different keyboards (Logitech K120 and Microsoft Curve)
- Different mice, just in case. (Logitech Optical Gaming Mouse G400 and Amazon Basics)
- Unplugged unnecessary USB connections
- Full virus scan, nothing found
- Full system scan through command prompt, nothing found
- Disabled power options to turn USB ports off to save power
- Updated my nVidia graphics card
- Installed a few new updates for Windows
- A friend of mine did some changes in the BIOS that I'm not familiar with, (I can ask them), but that didn't work either.

Then I moved on to see if it's a program that's causing this. But I got to a point where I had closed all the normal programs I use day-to-day, (I also tried disabling all Chrome extensions), but the problem still occurred.

There's two instances where the keyboard stops working.
1.) When the computer is left to idle for fifteen minutes, the screensaver comes on and then my two monitors turn off. When I return, the keyboard no longer works. The mouse does, however.
2.) But this has also happened seemingly at random without the above coming into play. With and without certain programs running.

Oddly enough, the quick "fix" I have at th... Read more

A:Keyboard stops working.

When you switch user, does the same thing occur with the new user as well?

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