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Video caused video driver to crash, reboot, and then blue screen.

Q: Video caused video driver to crash, reboot, and then blue screen.

I went to the UFC's website and clicked on one of the video's they had embedded in their scrolling news on the home page. The screen went black and then came back, saying that the video driver had shutdown and recovered. I refreshed the page, assuming it was just a glitch. I clicked the same video to watch it and my computer seized up and I got a blue screen. I didn't have enough time to read everything on the blue screen, but I caught a little bit saying that Windows had encountered an error with the video driver and needed to shut down. The computer rebooted a bit sluggishly, but now appears to be fine. Any ideas as to whether this is a problem with my video card's driver or the video on the site? Videos elsewhere work fine.

Preferred Solution: Video caused video driver to crash, reboot, and then blue screen.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Video caused video driver to crash, reboot, and then blue screen.


First you can download Speccy to check the temprature of the display card,mainboard to see whether it's normal:
Then you can try to reinstall the driver of the display card or upgrade the driver.

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install the video driver on reboot blue screen with code 0x0000003b

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Recently I made a bunch of changes to my computer, and I'm not sure what may have caused this but I will describe the changes I made, what happened after the changes:
1. Uninstalled a bunch of old different versions of C++ Redistributable up to the 2012 versions. Steam is known for installing a bunch of different versions of C++ Redistributable for different games so I wanted to clean some up.
Results: No visible changes to computer.
2. Installed and attempted to play F1 2013. It was free on Steam so I tried to play it.
Results: No visible changes
3. Installed a Logitech driver for a Logitech Driving Force GT Racing Wheel.
Results: None to computer performance, however, F1 2013 crashed mid-play and would not exit, had to reboot.
4. Attempted to play F1 with racing wheel again. F1 crashed sooner than before, heavy visual artifacting, and BSOD to reboot.
Results: Desktop acting slow. No visible changes.
5. Attempted to play Richard Burns Rally. Game seemed to work fine, except for a problem with flickering at one point. Restarting the game fixed it.
Results: Desktop worked fine, until I attempted to watch a Flash video with Firefox. At that point, the desktop started flickering wildly and the computer BSOD and crashed.
6. Attempted same, restarted computer and booted up Firefox. Seemed to work fine until I started watching flash videos.
Since then the problem has gotten worse. It's gone from fli... Read more

A:Infinite Reboot Loop May Be Caused by Video Driver

It sounds like you may have deleted one or more programs needed by the system to operate correctly.
My recommendation would be to do a clean install of the operating system and then a careful addition of the other programs you have to have. Be sure to include a security suite with a real time scanner to protect yourself.
Keep us posted

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I randomly have issues of game's crashing into "BlueScreen" errors. Well the screen isn't really a bluescreen but rather the image of the game becomes 'corrupted'. Sometimes you can still hear the audio while the screen is frozen in place and it sometimes auto restarts the computer on it's own. I am either playing World of Warcraft or Starcraft II.

These are my solutions:
1. Though the error occurs in both games, I have re-installed them both games multiple times.

2. I have installed the latest drivers, including my graphic card: NVIDIA GeForce 9800 GT. Problem Persists

3. I initially had Windows Vista 64 Bit running, but I had just did a clean and fresh install of Windows 7 Ultimate 64 Bit. Problem persists.

4. I have 'cleaned' out my desktop computer from dust and took out the graphic card and placed it back in.
This is the "error" Windows 7 caught:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008C583D8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files tha... Read more

A:Blue Screen crash during Video Games

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Please Help! My computer keeps crashing after I get a bluescreen error message.

My PC:
Processor: Intel Core i7 CPU [email protected] 2.67GHz 2.67 GHz
Ram: 12.0GB
OS: Windows 7 64-bit
Graphics Card: ATI Radeon HD 4870 X2

this PC was custom-built by a company.

When I log in with Safe Mode, after the bluescreen error and reboot, I get this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP2: FFFFF880072B0004
BCP3: FFFFF880026C87C8
BCP4: FFFFF880026C8020
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

I uninstalled my Graphics Card Drivers, from Device Manager - Display and rebooted into normal mode and let Windows find and install the drivers for me. My PC then worked normally after rebooting, without crashing instantly after log in like it was doing before. But after a little while it started crashing again. I don't know what else to do.

Here is the Crash History in my Minidump analytically:
=... Read more

A:BlueScreen crash/reboot caused by Driver dxgkrnl.sys

Hi and welcome to TSF I have moved you to Bsod's, App Crashes and Hangs for firhter help.
I expect the issue is more related to your video card than the driver but lets see what a Bsod guru can find please follow the instructions here http://www.techsupportforum.com/foru...ta-452654.html

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I randomly have issues of game's crashing into "BlueScreen" errors. Well the screen isn't really a bluescreen but rather the image of the game becomes 'corrupted'. Sometimes you can still hear the audio while the screen is frozen in place and it sometimes auto restarts the computer on it's own. I am either playing World of Warcraft or Starcraft II.

These are my solutions:
1. Though the error occurs in both games, I have re-installed them both games multiple times.

2. I have installed the latest drivers, including my graphic card: NVIDIA GeForce 9800 GT. Problem Persists

3. I initially had Windows Vista 64 Bit running, but I had just did a clean and fresh install of Windows 7 Ultimate 64 Bit. Problem persists.

4. I have 'cleaned' out my desktop computer from dust and took out the graphic card and placed it back in.
This is the "error" Windows 7 caught:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008C583D8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Produc... Read more

A:Blue Screen Crash from playing Video Games

Stop 0x124 is a hardware error

If you are overclocking try resetting your processor to standard settings and see if that helps.

If you continue to get BSOD here are some more things you may want to consider.

This is usually heat related, defective hardware, memory or even processor though it is"possible" that it is driver related (rare).

Stop 0x124 - what it means and what to try

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.
2) Ensure that the machine is adequately cooled.
If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.
3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
It is good practice to run the latest drivers anyway.
4) Update the motherboard BIOS according to the manufacturer's instruct... Read more

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I have experiencing problem with my Dell XPS 15z laptop. The video is choppy and sometimes display driver stops working. I am not even able to update windows and update fails during configuration. I did a dell PC diagnostics for any hardware issues but found none.

When I shutdown the PC I get an error programs need to be closed with an option of "Force ShutDown" but in the list of programs I don't see any programs. I have Kaspersky antivirus installed. Could it be a virus ?


A:Video choppy, long time to reboot or shutdown, video driver stops working, invisible programs do not close properly

Try uninstalling the video driver via Device Manager...then rebooting and reinstalling same.

<<I am not even able to update windows...>>

Exactly what are you doing...and what happens? Error messages? You access the Win Update website?


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you are my last chance guys, i have a laptop that worked for months
but one day it started to fail, sometimes it turned itself off, maybe
from overheating, but no high temp were found with open hardware
monitor, then it just didnt go trough the windows screen and show me
the next bluescreen:


checking with bluescreenviewer, it show me this:


i already installed the newest driver, the driver provided by DELL and
an old one, but same result, I DO HAVE ACCESS TO THE DESKTOP WITH
i have also formated the pc with no difference, i have used many ways
to fix this, but no positive result like adding TdrDelay to regedit, pls help me guys

intel I5 M480
windows 7 ultimate 64x
ATI mobility HD5650

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I just got a open box supposed to be never powered on graphics card and I cant get it to intall the driver on windows 7 pro and I have no idea where to begin to look computer is completely stock dell optiplex 780 with the exception of the video card when I try to install the install software gets to a step saying detecting hardware and immediately crashes this happened even with the video card removed I used the amd auto detect hardware and it found the card and downloaded required software to install

PC OptiPex780
OS Windows 7 Pro
video card "ASUS EAH6450 Silent/DI/1GD3(LP) Radeon HD 6450 1GB 64-Bit DDR3 PCI Express 2.1 x16 HDCP Ready Low Profile Ready Video Card"

A:During Video Card driver install computer goes to blue screen/Restarts

Think I have narrowed this down to a bad video card with some wiggling of the heat sink it sprang back to life and i have luckily been able to return it for my money back.

Now i need to find a graphics card again I am looking to spend under $50 usd and it not have to upgrade the ps is perfered

this is going in a optiplex 780 sff

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I jus bought the Sims 2 an its aight but it freezes and I must update my video driver
I'm tryin to update my ATI radeon 9000 video driver
what I've done so far/able to do ->
->Downloaded driver update
->Uninstall both the ATI driver and the ATI control panel

Finally I uninstall ATI radeon 9000 and have to restart my computer

When I try and run the computer in safe mode (hit F8 on the loading thang) It begins to load but then stops then after about 2-3 seconds a blue screen appears and have to restart to ->best known configuration...
Can anyone help me update this driver I've been troubled by this for 3 days and askin everywhere

A:Updating video driver.... Safe mode locks up and blue screen appears

What operating system version do you have?

Go here and get the instructions listed under [ALL-IN-WONDER RADEON and RADEON graphics series].

You may want to update DirectX.

Be sure you have the right driver .

Good luck!

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I just tried to install the Critical update of driver ThinkPad Video Features replacing version and it fails to install with a blue screen. I used the Lenovo System Update version 5.07.0065 Anyone else? Any work around?

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Hello, for the past month I have been receiving BSOD's mostly while gaming, but sometimes they will occur during simple internet browsing. I have troubleshooted and gone through every scenario I could think of:

-Memtest86+ passed after 8 hours
-Swapped ram positions; no effect
-HDD test; passed
-Fresh Windows 7 x84 install on new HDD; no effect.
-Latest drivers for graphics card and motherboard; no effect.
-Flashed motherboard to the latest version; no effect

I am in desperate need of your help, the blue screens are happening more and more frequently (at least 3x per day). I saw someone post a similar thread and the problem was thought to be USB related. Bluescreen viewer indicates that the majority of the bluescreens are resultant of USBPORT.sys and/or ntoskrnl.exe (nvidia driver) failing. Deciphering the minidumps goes beyond my level of knowledge (I have attached the dumps to this post as well as a screenshot from bluescreen view) and I pray that someone here will be able to help me figure out the cause of my BSOD's. I will check this thread frequently; if there is any additional info needed I will post back ASAP. Thanks in advance for the help!

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, 64 bit
Processor: AMD Phenom(tm) II X6 1055T Processor, AMD64 Family 16 Model 10 Stepping 0
Processor Count: 6
RAM: 4094 Mb
Graphics Card: NVIDIA GeForce GTX 460 SE, 1024 Mb
Hard Drives: C: Total - 610476 MB, Free - 5602... Read more

A:Random BSODs caused by USB and video card driver.

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i've had an ATI Radeon HD 3400 Series video card for a while, and i decided to update my drivers today, install seemed fine, it brought up Catalyst Control Center, but now when i log on to my game(World of Warcraft) the letters in chat are all messed up with random symbols. When i scroll through the chat it goes back and forth between these symbols, and regular letters. i have a Vista, and i attached a file showing the problem. so far i've only disabled Anti-Aliasing on Catalyst Control Center, everything else is default

A:Video Card Driver Update Caused Problem

Try going into device manager (rt click computer then properties, then hardware or device manager depending on your OS), rt click your display adapter, then properties, click on drivers tab and select 'roll back driver'.
If this fixes your problem you will know it was the driver update that screwed it up, otherwise it may be your card that has become faulty.

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When I start my PC and goes to the login screen, my PC just stop responding and some blue flickering spots appear on my screen.
Then a BSOD shown up and said
"attempt to reset the display driver and recover from timeout failed"
This continue to happens when I reboot my PC.
I downloaded my video card driver from the Nvidia website so it's not a third-party driver.

Thanks for any help!

A:BSOD when starting my PC, should be caused by video card driver

Hi IvanS1069.

Update the display driver to the latest from Drivers - Download NVIDIA Drivers.

When done, Stress test the Graphics Card using Furmark. Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Also report us for any further BSOD.

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New build. Win7 64 crashes & reboots randomly. Sometimes it will go for hours and then sometimes it will crash a few minutes after startup 3-4 times, consecutively. Under system reliability for every crash it shows:
Windows - Video Hardware error
igfxCUIService Module - Stopped Working

I've attached the debug file.
I've already changed the igfxCUIService compatability mode setting to run Windows 7.
Any help is greatly appreciated!

A:Video Hardware error & igfxCUIService stops, crash & reboot....

Did you miss the instructions near the top of the page when you started this thread? A single .dmp file is insufficient to look into the problem.

Attachment 352051

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Hello, Yesterday I updated the driver for my AMD Radeon HD6310 equipped Gateway laptop . After it was installed WM player and VLC player stopped working so I rolled back the driver but it did not fix the issue. I noticed that after the "driver" installation, some programs were added and some windows processes were altered.

I went to System Restore and picked a restore point before the driver update. However after initializing, the system crashed and I got a BSOD. I tried several other restore points but they all crashed and led to the BSOD.

Everything was working fine until I downloaded that new AMD driver. Any help would be appreciated.

System: Windows 7 Home Premium 64bit, AMD Dual-Core Processor E-350, AMD Radeon HD 6310

Here is the system log:

A:AMD driver update caused video playback problems, Rollback ineffective

Hi and welcome to SF.

What you need to do is clean installation of the drivers. Here what you should do,
1. Uninstall any installed drivers you have now.
2. Run DriverSweeper (you can download this from its website).
3. Driver Sweeper will remove all the bits of the old driver.
4. Now install the updated driver.
5. Most important part, keep us updated.

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Dear Sirs,I have purchased a Lenovo ThinkPad L530 2 weeks ago.When I boot my laptop, before the logon form is shown, sometimes (in two weeks has happened 8 times) the blue screen of death appears and the laptop reboots.Annalyzing the dump I have the following recurring error "UNEXPECTED_KERNEL_MODE_TRAP".Here the details of the minidump captured with NirSoft BlueScreenView: Bug Check Code: 0x0000007fParameter 1: 00000000`00000008Parameter 2: 00000000`80050033Parameter 3: 00000000`000406f8Parameter 4: fffff800`0322854cCaused by driver: hal.dllCaused by address: hal.dll+1354cFile description: Hardware Abstraction Layer DLLProduct Name: Microsoft® Windows® Operating SystemFile version: 6.1.7601.17514 (win7sp1_rtm.101119-1850)Processor: x64Crash address: ntoskrnl.exe+75bc0 Any idea what is the problem? It is not normal to have 8 BSOD in two weeks of life of my laptop. 

A:L530 Blue Screen Of Death caused by driver hal.dll

I have exactly same problem on my ThinkPad L530, have had for some time now. Any help would be much appreciated! ==================================================Dump-tiedosto : 010114-13104-01.dmpKaatumisaika : 1.1.2014 13:32:51Bug Check String : UNEXPECTED_KERNEL_MODE_TRAPBug Check Code : 0x0000007fParametri 1 : 00000000`00000008Parametri 2 : 00000000`80050033Parametri 3 : 00000000`000406f8Parametri 4 : fffff800`0381054cAiheuttanut ajuri : hal.dllAiheuttanut osoite: hal.dll+1354cTiedoston kuvaus :Tuotteen nimi :Yritys :Tiedoston versio :Prosessori : x64Crash Address : ntoskrnl.exe+75bc0Stack Address 1 :Stack Address 2 :Stack Address 3 :Tietokoneen nimi :Tiedostopolku : C:\Windows\Minidump\010114-13104-01.dmpProsessorien määrä: 4Pääversio : 15Alaversio : 7601Dump-tiedoston koko: 321 816Dump File Time : 1.1.2014 13:35:19==================================================

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I've been trying to play Medieval II total war and recently my computer has been restarting when the game tries to load. This has also happened to me with Last Chaos. I scanned my drives...no problems there i think. No viruses to my knowledge...and all my drivers are up to date. Attached are the minidumps. Please help if you have any idea of whats going on.

A:System crash and reboot stop/blue screen error

Try using the Omega Drivers. http://www.omegadrivers.net/ati_winxp.php

Blaming the CCC. http://www.techspot.com/vb/topic113038.html

BugCheck 1000008E, {c000001d, e50af7c0, a74dc88c, 0}
Probably caused by : ati3duag.dll ( ati3duag+11a5c8 )

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I am having some problems, when I start my computer, I get the following blue screen and reboot afterwards

"STOP C000021a (fatal system error)
The windows logon process system process terminated unexpectedly with a status of Oxc0000005 (ox00000000 ox00000000)
The system has been shut down."

I have to start in security mode, and do a system restore, then the computer works allright for a while but after 2 or 3 boots, the error returns.

I found this thread with a problem very similar to mine, however I tried following some of the steps (passing the vundo fix, the ewido anti-spyware, etc) in order to solve this up but I had no luck... =(


Can someone help me out?

Below I am pasting the HiJack this log file

Thanks! =)


Logfile of HijackThis v1.99.1
Scan saved at 18:19:35, on 15/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Running processes:
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService... Read more

A:Winlogon.exe crash! Fatal error blue screen and reboot afterwards!

Anyone? I'm pretty much desperate here... =(

Tried anything I could but still no luck...

VundoFix does not find anything as well

Please help!

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i keep getting blue screen, the report said that i should update the computer to Windows Vista Service Pack (SP1) but im on (SP2),

ive just had a sound card added but the problem didnt start then so i dont think it's that. could it be that my vista is corrupt?

ive lost my back copy for vista. i removed finepix from my pc a while back.

Blue screen error caused by a device or driver

Windows installed driver software that supports the basic features of your FinePix Z10fd. Its manufacturer may provide software that enables additional features.
Problem signature
Problem Event Name: PnPGenericDriverFound
Architecture: x64
Hardware Id: USB\VID_04CB&PID_01DA&REV_0100
OS Version: 6.0.6002.
Locale ID: 2057
Extra information about the problem
Bucket ID: 90402970
"Before you try the troubleshooting steps in this article, you should update your computer to Windows Vista Service Pack (SP1), which includes many important updates that help improve the reliability, performance, and security of Windows Vista. In addition, it might solve the problem that caused the blue screen error on your computer."
shut down unexpectedly

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 2057

Extra information about the problem
BCCode: 4e
BCP1: 0000000000000099
BCP2: 0000000000010987
BCP3: 0000000000000002
BCP4: 0000000000010958
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 8c830363-... Read more

A:Solved: Blue screen error caused by a device or driver

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Stop (blue screen) error caused by a device or driver for windows xp home editionthere are NO showing for this fix.any input??getting fed-up of this problem

A:Stop (blue screen) error caused by a device or driver

Hi and welcome michprnt - If you are able to, can you follow the directions below -Please do the following as it will provide us with more information.Please download BlueScreenViewNo installation required.Double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Thank You -EDIT for link -

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Blue screen error caused by a device or driver

You received this message because a hardware device, its driver, or related software has caused a blue screen error. This type of error means the computer has shut down abruptly to protect itself from potential data corruption or loss. In this case, we were unable to detect the specific device or driver that caused the problem.
Okay iam running windows xp....ive been having problems with my pc forever and i can never seem to work out if its bad ram or a memory issue. Anytime my pc is running for a long period of time it seems to hang and give me the blue screen, if i try to run a media program or burn a cd or anything along those lines it hangs also....What could this problem be? do i need to let someone look into my system or can it be resolved at all.

Ive had every error msg i believe...it seems to always tell me its a device error when it hangs or when i reboot it gives me that msg and then reports the problem..

Any help would be gratful...by the way ive run scans and all sorts, theirs no virus or anything, i run a and anti virus program by AVG.


A:Blue screen error caused by a device or driver!!! Help Needed

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Hi there,

This is my first post in the forum. It is nice to meet you all

I have crashed twice in last two days with the BSOD. My computer is a three week old Dell Dimension 9150 Pentium D dual core processor with 1 gig ram.

The two BSOD messages were different. The first started RQL_NOT_LESS_OR_EQUAL with the message if this is the first time restart the computer, + a few suggestions from disabling bios memory options like caching or shadowing (that I didn't know how to do). The technical information was:-**STOP:0X0000000A (0x00650065, 0x0000001C, 0x00000000, 0x8050177F
Beginning dump of physical memory, physical memory dump complete.

Microsoft online crash analysis came back with - Error caused by a device driver, but there was no indication of which. No device driver showed in the BSOD. I looked in the system hardware and there were no exclamation marks or no other equipment etc.

The next day the same thing happened again, only this time there was an indication where the device driver problem was:-

The message this time was - **STOP: 0x0000008E (0xC0000005, 0xBF80D2F1, 0xF7721778, 0x00000000

** Win32k.sys - Address BF80D2F1 base at BF800000, Datestamp 43446a58

I had a looked at the system event log and application log but nothing out of the ordinary was logged at the exact time of the crash. There were errors there mostly to do with Fax machine which I never have installed

I did a search for Win32k.sys (inc hidden files and folders) and ca... Read more

A:Blue Screen of Death - Error caused by Device Driver. Please help if you can.

your minidump file is under a folder called minidumps located in your windows directory. You will have to zip the file and upload it so we can analyze it.
In the current format we cannot read it.

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Recently I've been having a problem where my display driver hangs. For most games this means I have to wait for my computer to unfreeze to get into the task manager and kill the game. It happens randomly when gaming and is not linked to temperature (All temps well within normal, GPU never going over 73C).

As far as I can tell, this issue exists no matter what game I play. I first noticed it in Cities Skylines about 2 months ago (I had been playing CS for many months prior with no problems).

For Mass Effect 1 it gets a bit strange. In Mass Effect 1 when it happens, it would either be a relatively short freeze before my computer starts responding (and the game is able to recover) or a very long freeze, long enough that my monitor loses signal, then it comes back and I have to kill the game through the task manager. Eventually I get a little popup notifying me that the driver stopped responding and has recovered. Sometimes though with the long freezes the game will come back but it seems to take quite a while. And apparently when it won't recover, crash dumps report TDR timeout with atikmpag.sys, obviously. I don't know what my TDR timeout is set to right now but I assume it's pretty high for my display to lose signal and recover instead of BSODing, which I suppose is nice.

But here's the strange part, when I get those momentary freezes I have to ctrl+alt+del, otherwise it will not unfreeze. I assume I must be interrupting something. I disabled smooth... Read more

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Hey TSG...

My video driver just crashed while I was watching a movie ("Got stuck in an infinity loop"). I got this before so Im not too worried, but I never got it from out of nowhere like this before.

Should I be worried?

After a reboot, now Windows is failing to recognize a device (Perhaps need to reinstall the drivers) that it is using and working fine :/

Thanks for any feedback

A:Video driver crash

An infinity loop can be caused by a lot of things. To name a few: Heat, bad memory and driver and hardware conflicts. It's often very difficult to find the problem of infinity loops.

Do you have a spare video card that is compatible with your motherboard? If so, test it. I don't know how often you get the infinity loop errors, but if it's often I would test a different video card and see if you still get the errors.

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I have a ASRock G31M-S Motherboard. My system has started to randomly dump and reboot. I have tried downloading and installing most recent drivers available from ASRock site, as well as all other hardware, Scanning for file system corruption and viruses, etc. I think I have isolated the issue to the video accelerators in that I have turned them all off and I have not experienced the issue since.
I will include the information from one of the dumps below. I am at my wits end, how do I correct the issue so I can turn the accelerators back on and put an end to the issue?

I have attached a file "error.txt" containing the various logs genetartyed from the dump.

Thank you in advance

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My display driver seems to crash on specific games and it is not because my card can't handle it since it crashes on low-end games aswell, while it still can handle some newer games just fine. The frequency of the crashes can be reduced by underclocking my card to down from 800 to 750Hz. I have tried many solutions with each one having no success. I've swept my drivers, downgrading and upgrading the version (currently on 12.10) and also bought a new PSU, upgrading from a weak coolmaster to a XFX PRO550.

I have no idea on what to try next. Does anyone have any idea on fixing this issue?

My specs:

M2N68-LA motherboard
AMD Athlon II X2 240
Diamond Radeon HD 6670 2GB GDDR3

A:AMD HD 6670 Video driver crash

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I was playing a game in google chrome and also had a youtube video open in another tab. Suddenly my screen went black, Windows Aero effects were off for a few seconds, then they went back up. White bars started to appear randomly on the screen, an error popped up that the Video Driver had crashed. After a couple of seconds it looked like it was getting back but then the screen went black again and the BSOD appeared.
It is the first time this has happened. I hope you people might be able to find the exact cause and offer a solution.

Thank you in advance,


A:BSOD: Video driver crash.

Update your Graphics card drivers ATI Radeon HD 5800 Series: AMD Support & Drivers

Only install the Display Driver.


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My in game graphics on almost all games is weird and screwed up, i got this error twice:


Any and all help is appreciated.

A:NVIDIA video driver crash

Are you overclocking your video card at all? The error is exactly as it says. The video driver crashed for some reason, but luckily nvidia drivers are built to recover/reset when this happens rather than hanging the entire system.

I have found this driver version to be very helpful for my nvidia graphic issues.


Download it from here.


That is the 64bit version I assume you need by looking at your OS you listed.

Please install and try this then reply back if it helped your problem.

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I got an ASUS M51 laptop 2 years ago with Vista Ultimate 32. I felt
pretty good about the machine, until I connected a second LCD monitor
with DVI connection. Connecting with VGA port had no crash problem,
but I prefer using DVI with a HDMI/DVI cable. Using non-Aero theme had
no problem.

Occasionally the system reported graphic card driver crashed and tried
to recover. Sometimes the system recovered, more often not, leading to
total crashing of Windows.

Surely I did the following:
1. Reinstall the latest graphic drivers.
2. Reinstall the latest ASUS splendid utilities.
3. Keep Windows patches updated.
4. Install and uninstall some Windows hot fixes, as suggested by some
newsgroups' posts.
5. Many other methods.

This link provided a lot possible solutions.

Display Driver atikmdag and nvlddmkm Stopped Responding

however, I would not use all of them, for example, a solution was to use 2 monitor with the same resolution, but I could not offer buying a new one just for this bug. By the way, my workplace PC with Vista Business has 2 monitors of the same model, it had the same error once or twice, and apparently recovered OK ever since. Some suggested turning off UAC but I don't want to lower the security.

So, none worked, so I gave up Aero for almost a year. Until I read a post
when searching for answer about mysterious disappearing of desktop
icons when the desktop is refreshing sometimes. The post had the
finger pointing to Power4Gear eXtreme. F... Read more

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I'm currently running a ATI Radeon HD7700 and frequently whenever I'm gaming my screen would freeze, flicker black and return to normal but with a message saying driver has stopped responding.
However, I've also had it when the driver crashes. my whole computer becomes pretty much unresponsive (cursor still moves though) and ALL running programs freeze while setting my performance to 100%.
I've tried updating, reinstalling ,using older version of the driver but nothing has worked. I don't get a blue screen either and end up having to shut it down w/ power button.

A:Video Card Driver Crash affects whole computer

Are you using windows 7 or 8?
If you are using windows 7, go to this website: Download Drivers
And select these options: Screenshot by Lightshot

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Ok, so recently I have been having a serious problem with my video card and/or the drivers. It seems to happen most when flash is being used in a web page.

I've re-installed both flash and chrome (my browser of choice) and rolled back/re-installed my video drivers.

When it freezes, the whole screen stops, the sound gets drawn out, does that for about 20-50 seconds, then goes back to normal, although sometimes the video (eg a movie) has to be restarted.

I am really tired of this happening, because since most web-ads use flash, a crash can happen anytime.

Thanks in advance!

A:NVidia 280.26 Drivers and Flash, Video Driver Crash?

Can you try this in IE and Firefox?

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I rebuilt my PC with a bunch of new parts and am having some new problems. The problem that I was investigating was the failure of my Marvell 9120 Sata 3 ports on my Asrock P67 Extreme4 Gen3. The ports failed before my RAM overclock attempts, and I will try to include everything in a proper timeline.

New components into my formerly stable rebuild:

Seasonic 1000w Platinum, 4 additional hard drives (2 SSD), Startech 9128 PCI-e SATA card, Overclocked my GTX 480 SLI cards, overclocked my RAM.

Problems presented before RAM and GTX 480 OC, but after the new computer was checked for stability. GTX 480 cards were recently overclocked, but stable during hard gaming and high res mods in Skyrim.

My SATA 3 ports were dead, but I didn't make that determination until today. I wasn't sure if they had completely failed, or if it was a driver conflict with my new card, so I tried various BIOS settings to the onboard Marvell 9120 controller. During that time tinkering, my computer refused to boot after I set the onboard Marvell controller to "bootable". It would hang before the Windows animation took place, but after the Windows text showed up during boot.

I then tried to reset the BIOS setting to turn off the bootable Marvell option, but it still would not boot. It only booted after I reset my RAM to stock settings. I got into Windows and ran sfc /scannow and no errors were found, although Windows prompted me to try to repair startup, and failed ... Read more

A:[SOLVED] OCCT video driver crash, no BSOD

The Extreme 4 is a decent mainstream board, I use them and have 1 myself.
But it sounds like your trying to push it farther then it wants to go, there's a reason it's $90 and not $350.

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I just started getting in to the technical aspect of computers and I look forward to being an active member in these forums. Anywho, here is my problem:

Whenever I shut down my computer and turn it back on I always get no video a.k.a black screen. To fix this problem I have to unplug the power supply cord and the DVI adapter and plug them back in. This works literally every time. Is it a problem with the integrated graphics on the motherboard maybe? (IDK, I'm just throwing thoughts around) This problem starting happening ever since I put a new Nvidia 7600GS AGP video card in to replace my 5200FX AGP.

My computer specs:
Dell Dimension 8300 Windows XP SP 3
1.5Gb Ram
Pentium 4 3.0Ghz

Any help would be much appreciated. If you need any other computer specs let me know and I'll be happy to provide.

p.s. this problem never occurs on a restart, just on power up from shutdown.

A:No Video After Shut Down And Reboot (Black Screen)

Hi .Have you tried running the fixmbr command from the Recovery Console?Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503 Personally...I've not known of an O/S or software problem...that could be overcome by disconnecting/connecting power to the system or a device.I would try reseating the video card and checking the slot to ensure that there is nothing interfering with card contacts.Louis

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This is just for informational purposes, I have solved this issue but thought I'd share it since I see so many youtube issues on this forum.

One of the laptops in my house (one I don't use personally) would not load youtube videos correctly. I could go to the site but when it tried to load any video it would freeze for a few seconds, then the screen would black out and come back a second later with an error saying the video driver had crashed but managed to recover. Also the youtube video was completely green.

The solution ended up being turning off hardware acceleration in Adobe flash. Which you can do by right clicking on the youtube video > choose Settings > uncheck hardware acceleration.

I hope this proves useful to people with similar problems.

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Hi Techs,

I downloaded the NVIDIA sponsored Batman demo yesterday and was prompted to go to NVIDIA to update my drivers (which I don't think needed updating anyway). I went to the NVIDIA website which auto-scanned the pc and listed the driver for download. When downloaded it aked me if I wanted to restart now and I clicked yes.
I now have a blue screen with the following error message:
"A problem has been detected and windows has shut down to prevent damage to your computer.
The problem seems to have been caused by the following file: nv4_disp.
Device driver stuck in an infinite loop. Contact your technical support."

I hoped to go into safemode and do a system restore to a restore point just prior to the driver install. but I don't know how to do that with XP Professional edition. It does not have the same boot screen as XP Home and does not seem to offer safe mode or system Resore only a only F8 to boot screen or Del to setup screen.

F8 takes you to a menu which says "Select a boot first device." Hard Drive or CD Rom. If you select either you just end up with the blue screen again.

The setup screen offers you:
Main. Advanced. Power. Boot. Tools. Exit.
None of those options list System restore or safe mode.

Grateful for advice on how to proceed?
Thank you,
Sara. :-)

A:XP Blue Screen Crash due to driver install

Instead of making us guess at how to enter Safe Mode on your comp, why not just tell us the specs, ie, make/model or motherboard if a home-built.


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I am encountering frequent 'blue screen' reboots on my Windows XP SP2 System. Upon reboot, I get an online crash diagnosis indicating that I have a problem with an 'unknown' device driver. Any ideas on how I can diagnose and correct this problem?

A:Blue Screen Reboot due to unknown device driver problem

need to get more info. there should be a list of hex (00E000BF) blah de blah that would be helpful in diagnosing it. Also, a few things:

1. have you added/removed any hard/software recently?
2. how long has this been going on?
3. Does the blue screen stay up long enough to read? If not, right click my computer, go to advanced, startup and recovery, and make sure that the 'auto reboot' is unticked'.
4. How far in the reboot can you get? Can you get past POST? BIOS? Can you get all the way to windows?

the more ammo, the more likely someone here can kill this problem, to coin an analogy.


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First, my specs. P51 with Xeon processor, 64GB of ram, Win 10 Pro, NVIDIA Quadro M2200 Video, Intel HDGraphics P630 Video, Docking Station.  I have two external monitors via my docking station, one on the VGA other on the HDMI port. I also have two monitors via Sabrent USB to VGA devices. While I was out of town last week, Windows delivered an update to the Intel P630 graphics. Got home, put my P51 in the docking station. Bam, video driver keeps crashing, reverting to the basic driver and disabling all my external monitors.  I finally tracked it to the Intel P630 driver, I can uninstall it and reboot and it works fine for a while, but then after a reboot it crashes again.  I've tried reinstalling the NVIDIA driver from both their site and the Lenvo support site, no change. I looked for the P630 driver, but couldn't find it on the Lenovo site, at least as an independant download. It may be included in some other download. I did try getting the P630 from the Intel site, but what I downloaded said it wasn't compaitble with my machine.  Right now it has the same image on the internal monitor and the two monitors hooked to the docking station. Yes, the exact same image on three monitors, which shouldn't be possible under Windows. The two monitors coming in over USB seem to be OK and not have the "same desktop everywhere" issue.  I actually have two docking stations with external monitors, I have an office upstairs in my h... Read more

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We have T470 (20JM) and T470s(20JS) in our environment. Both models are having a problem connecting to external displays using HDMI Intermittently and sporadically the screen goes blank. It does not matter what order I turn on the devices or connect the cables. Randomly the screen will go black - sometimes the image comes back within a few seconds; sometimes the image blinks on and off for up to a minute; sometimes the image is steady and the monitor is usable for an hour or two; sometimes the image stays off for so long (about 30 seconds) that I get a "No Signal Detected" message from the monitor, only to have the image return (sometimes within seconds, sometimes within minutes, sometimes within hours).

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I had a missing or corrupted dll file and could not bootup my system. I thought that maybe it was an MBR issue. I did a clean install since I had no rescue disk. The install was fine, except that at start-up it boots through to the WindowsXP splash screen and then my monitor shows a black screen and says "No Video Input, D-sub no signal". A few minutes later, the computer will restart itself and do the same thing all over again. Sometimes, it'll restart and at other times, not.
I examined my video card and there may be three blown capacitors (I'm not sure). I have 'Spotmau Powersuite 2012' and have gotten into the system but cannot find any errors. Since I am able to use my monitor with the 'Spotmau' disc, is my video card really bad?
My system is fairly old, and home built:
Motherboard: BioStar M7VIG400 Socket A
Supports AMD Athlon XP/Sempron/Duron Processors
System Interface Speed 200.266/333MHX
Chipset North Bridge: VIA KM266 Pro/VT8233A
Chipset South Bridge: VIA KM266 VT8235
BIOs Date is 12/24/2004
I recently changed the battery, and loaded/reset to default in BIOs.
I saw that there is a BIOs update available but I am unable to get it because of a BIOs error: #0x80040707
and my floppy drive will not work. Do I really need this update?
I have never had any real problems with this system since I first built it and I'm stumped!
I'm using a NVIDIA e-Geforce4 MX4000 64MB DDR TV-Out PCI (P/N 064-P1-NV910) video card.
If I have to get another video card, and can't find... Read more

A:Black Screen/No Video Input/Reboot Loop

If your boot disc boots the computer and you have video, then there probably isn't anything wrong with the video card.
Press F8 at bootup and get to the Advanced Boot menu and Last Known Good Configuration. If available, try VGA mode. Or Safe Mode with Networking and Update your Video Driver from the nVidia site.

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I have an ASUS G74SX laptop. It was great at the time, the DC jack where you charge the computer went bad. I got it "fixed" with some guy who owned a computer repair/used game shop. It only worked for about 2 weeks. He tried it again but same thing.

So for about 2 years I just leave it. Recently had a really smart guy at a fancier computer repair shop repair it for $150. He had to do stuff with the motherboard (he showed me pics of before and after. the first guy did a nasty job soldering) and then my computer was charging and working great. It's a bit out-dated but I was playing video games just fine. It can run most modern games on at least medium settings, and older games on max.

Cut to about 5 days and I'm randomly playing Left 4 Dead 2 then cuts to grey screen and loud buzzing and reboots computer. Restart and play, it's working again. Later that night when I try to start up State of Decay: Year One, same thing happens. I tried The Stanley Parable and it works until I get to the boss' room and it goes grey, loud noise and reboot. I've done this a few times, tried to update display drivers. Every few times it'll let me exit out the game after a grey screen and close the app. I took a screenshot mentioning the display driver stopped working but recovered. http://imgur.com/0kqEog0

I've tried updating drivers, uninstalling them, then reinstalling them. Am I doing it wrong? I've been trying hard to look this problem up onli... Read more

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It doesn't always blue screen, some times during a video it freezes and the audio skips, or the screen will look as if my LCD was broken or pixelated while also frozen, or it will just go back and restart. When it does freeze i notice that my H-DISC light is lit up, not blinking but constant on. This build never ran strong from the get go, but i ran with it :/ thank you ahead of time

TRIED:Uninstalling video drivers
swaping ram
removing overclock
bios set to defaults
uninstalling AMD CCC
uninstalled AMD Fusion

PC SPECS:450w psu
2gig low latency ram (not their fault)
western digital caviar blue HDD
AMD Atholon II x2 black edition
rosewill wireless card (problem existed before this, everything isn't rosewills fault XD)
ASRock A785GHX/128M motherboard

Ive got a few bucks and am thinking about Swaping MoBo's but dont want to :/

A:Suspected Video driver conflicts causing BSOD or hard crash

OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Nate
Registered Organization:
Product ID: 00426-OEM-8992662-00006
Original Install Date: 8/19/2011, 10:10:53 PM
System Boot Time: 8/7/2013, 11:18:23 PM
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
System Type: X86-based PC
Post this report:Activation Issue Posting Instructions

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I m facing this video hardware error from last 1 week in my HP G62 361Tx Laptop.
Laptop Cooling fan is working Ok. no Abnormal sound.
I have installed TechPowerUP GPU Z to check GPU Temperature..
Min Temp.-> 52 degree centigrade
Avg. Temp-> 72 degree centigrade
Max Tamp. -> 84 degree centigrade
I m attaching follwing file:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, x64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3061 Mb
Graphics Card: ATI Mobility Radeon HD 5470, 1024 Mb
Hard Drives: C: Total - 51743 MB, Free - 20209 MB; F: Total - 108149 MB, Free - 11567 MB; G: Total - 145237 MB, Free - 10863 MB;
Motherboard: Hewlett-Packard, 1426
Antivirus: Norton AntiVirus, Updated and Enabled

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.
Locale ID: 1033

Files that help describe the problem

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: B3C4F008
BCP2: 99FC68B0
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product:... Read more

A:Video Hardware Error-A problem with ur video hardware caused Windows to stop working

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This has been happening on and off ever since I started with Win 10 and its always very annoying .

System just hangs, no error message, no bsod, just complete freeze and loud hum.

I cant say I can remember having issues watching youtube videos, its the streaming of live content such as filmon. Sometimes I can watch filmon for days and not have the issue and then randomly it will start again. Today I was watching hypermole playing on twitch tv (live) and it just happened. Getting tired of it.
I can also report having all my video content display as a green screen after using hyper v although that may be totally unrelated.

As far as I am aware, I'm using the latest drivers for my graphics, I always try update everything. I have attached the log files as requested.

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This has been happening on and off ever since I started with Win 10 and its always very annoying .

System just hangs, no error message, no bsod, just complete freeze and loud hum.

I cant say I can remember having issues watching youtube videos, its the streaming of live content such as filmon. Sometimes I can watch filmon for days and not have the issue and then randomly it will start again. Today I was watching hypermole playing on twitch tv (live) and it just happened. Getting tired of it.
I can also report having all my video content display as a green screen after using hyper v although that may be totally unrelated.

As far as I am aware, I'm using the latest drivers for my graphics, I always try update everything. I have attached the log files as requested.

A:Hang up/Crash when streaming video, especially live video

Hi m1a1t,

Welcome to the 10forums

I'm not a specialist when it comes to freeze problems, but I do have a tip (or 2 when talking about reverting back the changes)
IObit software is known for causing problems, I would highly recommend that you remove it and revert back the changes it made when it comes to drivers.
DB3 may install corrupted or the wrong drivers what may cause problems,Malwarefighter is IMHO garbage,Advanced SystemCare may cause more harm than good
About the uninstall program I can't tell you anything, because I have no experience with it and I prefer to keep it that way.

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I'll start by listing my system specs.

Processor: AMD Phenom II x6 1100T processor (black edition 3.3ghz OC to 3.7ghz)
Motherboard: MSI 890FXA-GD65 (MS-7640) Military grade
Memory: 16GB DDR3 PNY RAM PC3-10700
GPU: At the time Nividia 560TI
GPU: Now Nividia GTX570
HDD: 500GB Seagate 7200RPM
PSU:Thermaltake 750Watt 80+ Certified
Case: Mid tower cyberpower case, 3 80mm fans.
For me it started with skyrim, every once in a while I would go to black screen (no video signal) and then I would have to do a hard reset on my PSU. At the time no other game had caused this issue for me and I thought it was localized to skyrim.

Unfortunately over time, I started experiencing the black screen crash on other games, randomly. So I ran the following tests.

Prime95: I ran this for over 4hr, and was unable to reproduce the black screen error. Also all tests were passed.

FurMark: I ran this to test my GPU and push it, I ran this for over 2hr at 1400x900 max AA, no errors and no artifacts, again it passed with out reproducing the black screen error.

WindowsMem test: According to this all ram passed no errors.

Speedfan HDD test: I ran this to check the health of my HDD, and no errors were reported, all values normal.

I also updated all drivers for GPU, Motherboard, processor.

My first thought was that the GPU was the main issue, so I returned it and recently purchased a GTX570. After installing the new card, and playing a few games the black screen crash occur... Read more

A:Black screen crash no video signal

Yes, I would change the power supply

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