Over 1 million tech questions and answers.

Can't boot (normal or safe mode) after multiple updates

Q: Can't boot (normal or safe mode) after multiple updates

HI all...

I had my computer in storage for 7 weeks (on a boat being shipped back to US from the Middle East) and just got it unpacked a few days ago.

It started normally (a BIG relief) then wanted to do updates...48 of them!! So I started the update process but after the updates it will not boot...not normally, not to safe mode. The PC ran a CHKDSK on its own but couldn't boot after the CHKDSK.

I did manage to get Startup Repair to run once and the machine restarted to the Windows splash screen then that disappeared and now all I get is a black screen with a mouse pointer which I can move but nothing to point it at.

I cannot get to Sys Restore, safe mode, AV programs, etc.

I DO have a brand new Win 7 disk I got in Dubai a few months ago after having a tech there rebuild the machine with a new HDD and more memory...but it says "OEM System Builder Pack intended for system builders ONLY"...I suppose I could do a clean install with that and I also have a complete backup on an external drive that I made just before leaving Dubai...butI don't want to do that unless I have to.

Any thoughts?

Thanks!!

Joe

RELEVANCY SCORE 200
Preferred Solution: Can't boot (normal or safe mode) after multiple updates

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Can't boot (normal or safe mode) after multiple updates

Quote: Originally Posted by captjoe777


HI all...

I had my computer in storage for 7 weeks (on a boat being shipped back to US from the Middle East) and just got it unpacked a few days ago.

It started normally (a BIG relief) then wanted to do updates...48 of them!! So I started the update process but after the updates it will not boot...not normally, not to safe mode. The PC ran a CHKDSK on its own but couldn't boot after the CHKDSK.

I did manage to get Startup Repair to run once and the machine restarted to the Windows splash screen then that disappeared and now all I get is a black screen with a mouse pointer which I can move but nothing to point it at.

I cannot get to Sys Restore, safe mode, AV programs, etc.

I DO have a brand new Win 7 disk I got in Dubai a few months ago after having a tech there rebuild the machine with a new HDD and more memory...but it says "OEM System Builder Pack intended for system builders ONLY"...I suppose I could do a clean install with that and I also have a complete backup on an external drive that I made just before leaving Dubai...butI don't want to do that unless I have to.

Any thoughts?

Thanks!!

Joe


See if the following helps;

Try running Command Prompt from the repair menu and then Check Disk:

1. Insert the Windows 7 Disc and boot from it.
2. In the recovery menu, choose Command Prompt .
3. Type the following command and press Enter:

Chkdsk /r /f

Please also try the following commands and press Enter at the end of each line:

Ren C:\Windows\winsxs\pending.xml pending.old

Ren C:\windows\SoftwareDistribution SDOLD

HTH

Read other 9 answers
RELEVANCY SCORE 87.2

Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very hot...so if its a hardware issue i would not be surprised.
 

A:HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)
 

Read other 11 answers
RELEVANCY SCORE 86.8

Hi. My emachines WinXP desktop is acting up, extremely slow (approx 5 mins to execute a command) Celeron 330 chip, 120gb HD with about 80gb free space, 256mb RAM (I know, buy more....). I've installed AdAware, AVG Anti-Spyware, unable to install Spybot S&D (gives an "administrator policies prevent this installation" warning, even though I'm installing while logged on as Admin), all that can be run have been run in Safe Mode and reveal moderate tracking cookies (around 100 per scan). At one time Norton AV used to find a w32 trojan regularly, but no other AV program ever did (including McAfee Stinger, if it's supposed to) and I have no idea whether it's still lurking about. The following HJT log was created in normal boot mode (I usually have about 5 mins before the system slows to a crawl).*************************Logfile of HijackThis v1.99.1Scan saved at 12:12:56 AM, on 7/22/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\PC Tools Firewall Plus\FWService.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.e... Read more

A:Winxp Very Slow At Normal Boot But Normal In Safe Mode

Welcome to the BleepingComputer HijackThis Logs and Analysis forum shootr2 My name is Richie and i'll be helping you to fix your problems.It appears you've no virus protection installed.Download\install one of the following freeware options from the choice below.Once installed update its definitions and then run a full system virus scan.AVG7 Free Edition Antivirus:http://free.grisoft.com/softw/70free/setup...ree_446a965.exeAvast! 4 Home Edition: http://files.avast.com/iavs4pro/setupeng.exeAvira AntiVir Personal Edition Classic http://www.free-av.com/----------------------------------------------Please download Combofix and save to your desktop:Note: It is important that it is saved directly to your desktop Close any open browsers. Double click on combofix.exe and follow the prompts. When it's finished it will produce a log. Post the entire contents of C:\ComboFix.txt into your next reply. Note: Do not mouseclick combofix's window while it's running. That may cause the program to freeze/hang. Also post a fresh Hijackthis log.

Read other 1 answers
RELEVANCY SCORE 86

Hello,

Is it normal for Windows 7 Home Premium to have multiple boot options at the F8 safe mode menu? (I.e. "Enable boot Logging" "Dosable unsigned drivers" etc etc). I thought there were only three boot options: Safe Mode, Safe Mode with Networking, and Safe Mode with command line..... It seems my safe mode prompt has those three plus all the others.

A:Multiple Safe mode options normal...

Hello, Is it normal for Windows 7 Home Premium to have multiple boot options at the F8 safe mode menu? (I.e. "Enable boot Logging" "Dosable unsigned drivers" etc etc). I thought there were only three boot options: Safe Mode, Safe Mode with Networking, and Safe Mode with command line..... It seems my safe mode prompt has those three plus all the others.Yes, this is normal. See this microsoft article about advanced boot options:http://windows.microsoft.com/en-us/windows-vista/Advanced-startup-options-including-safe-mode

Read other 2 answers
RELEVANCY SCORE 84.8

Greetings! A couple of years ago I made a post detailing my previous BSOD issues (original thread http://tinyurl.com/psp7ny5). I dont know if i found the cause but i did find a workaround.

Basically I started re-seating the memory modules in my ASUS m50vm and found that putting either of my two modules into one particular slot (the top slot in this case) would cause a BSOD error during the windows loading screen when booting normally OR into safe mode. Removing that module and placing it into the bottom slot, however, allows my computer to boot and work normally.

Upon discovering this, I assumed it was a hardware issue, a problem with my motherboard perhaps, and have been using my computer, with only one 2gb module seated in the lower slot on my motherboard, without issue since then.

Fast-forward to today, I decided to pop in the other 2gb module (into the top slot), boot up my machine, and as expected a BSOD error happened during the windows loading screen, and again after trying to boot into safe mode. Putting either module into that top slot, or one module into both slots, cause this to happen. I think I also re-installed windows sine my original thread.

My computer works fine otherwise, except that sometimes, if I leave Chrome alone for a while, my computer will BSOD, and it only seems to happen when I have Chrome open and am away from my computer or something (I do not have the specific .dmp files from these instances, though). I have the .dmp files from last night... Read more

A:BSOD normal or safe mode, multiple errors

Overtow, all of the information from the file was not there please run Blue Screen of Death (BSOD) Posting Instructions and upload the whole file.
I would like you to fill out your ststem specs.
Please fill out your System Specs


   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs
As you suspected, ram is your problem. If what you think is correct, it can only be fixed by the manufacturer or by replacing the motherboard. Both dump files referenced memory as the problem.


Code:
Debugging Details:
------------------

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!ExpInterlockedPopEntrySListFault16+0
f... Read more

Read other 1 answers
RELEVANCY SCORE 84.4

Can't boot into Normal/Safe Mode with Networking, only safe mode...
Good Evening,I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;stopping startup items
uninstalling hardware drivers
removing recent software
running troubleshooters at boot
sfc scan
diagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?Bit of a dead end really, any help would be much appreciatedKind regardsTrevor
 

A:Can't boot into Normal/Safe Mode with Networking, only safe mode...

It's uncertain what the problem is - although a networking problem does sound likely.
Start with trying a clean boot:
Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
 
Let us know what happens there and we'll move on from there if needed.

Read other 1 answers
RELEVANCY SCORE 84.4

Windows just downloaded an update to my ASUS x83V laptop and now I can't get it to boot up. I've tried booting in normal mode, last successful mode, safe mode, safe mode with command prompt and nothing works.

If trying to boot in safe mode it gets stuck on crcdisk.sys. When trying to boot in any mode it eventually hits the blue screen with a STOP error of 0x0000001E. I have also gotten 0x0000007E and 0x00000024.

I am positive it's the latest Windows Update that caused this because my computer at work, which also runs on Vista and is also an ASUS, had an update yesterday. When I came into work this morning and tried to start up it was unable to and did a start up repair. That didn't work but it gave me a system restore option which did work.

Unfortunately my ASUS laptop does not prompt me to do a repair nor a system restore. The recovery disk I have that came with the laptop only allows me to do a restore which erases everything on my HD.

I'm only somewhat computer savvy; better at working with them than fixing them so please try to put things in layman's terms. Thank you!

Read other answers
RELEVANCY SCORE 83.2

I am running using Dell Inspiron with windows vista. A couple days ago, I got on the computer and then it froze, at fist the program I was using froze, and then I got a circle next to the arrow, but could still move the arrow, then the arrow stops moving. CTL ALT DEL does not work, so i must do a hard reboot, try to boot in safe mode and all the files come up but then it goes no where and the computer either restarts or I reboot it.

I have run all types of tests and nothing comes up. Today I got the blue screen of death twice, but after reboot, it goes away. I do not have a Boot Disk and have tried all the tests in the F8 command. Currently I am running an expanded memory test, but figured I would get this out there before I go insane.

Any ideas would be MUCH appreciated.
 

Read other answers
RELEVANCY SCORE 83.2

Hi there, I'm trying to fix my Aunt's windows XP computer. I downloaded MBAM as she had previously mentioned getting a call on the phone from someone in India telling her she needed to pay $160 for her antivirus or her computer would shut down.

I ran MBAM and it took about 8 hours to scan, and at the very end found a bunch of results. I told it to get rid of them, and then restarted. Upon restarting, it also ran a disk check, and after that finished, it booted up but took forever to load. Upon loading the taskbar showed up for a brief moment, then disappeared, and I can't seem to get it to run from the task manager either. It brings up the explorer.exe process briefly, then without ever loading the taskbar, it ends the process.

I got a bit worried at this point and tried to restart in safe mode. However, when I do that, it loads a bunch of drivers and then stops. It never finishes loading. (this happens in safe mode with and without networking)

I also tried restarting back into normal mode and running avast through command prompts, but it doesn't do anything and I also got errors stating that a particular file is missing.

What should I do next? I was going to attempt running combofix from my flash drive, but when I try to CD into the drive, it says the drive isn't ready. If you have any suggestions on what to do, let me know, thanks.

A:Unable to boot in safe mode, explorer.exe not loading in normal mode

Do not run combofix,let me ask someone to help you

good luck

Read other 2 answers
RELEVANCY SCORE 83.2

My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message

Windows resource protection found corrupt files but was unable to fix some of them.

I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone try help me with the problem. Thanks

A:BSOD when trying to boot in normal mode, safe mode works fine

You may need to run SFC up to 3 times for it to have a chance to repair all files.

If it won't then you can consider a Repair Install.

However be aware that factory preinstalled Win7 is one of the worst possible installs of Win7 one can have, larded with bloatware and duplicate utilties that intefere with better versions built into Win7. So I would strongly consider doing the vastly superior Clean Reinstall - Factory OEM Windows 7.

If you decide to try to repair you can also capture the BSOD file and post it up for one of our BSOD analysts as shown here: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

Read other 3 answers
RELEVANCY SCORE 83.2

Hi,
I am using Compaq Pressario P4 PC with ?Windows XP Home edition? Operating System installed on it. The issue that I am facing is as follows:
- One day, audio was not working with PC. My hard disk drive was close to full, so, I thought of uninstalling couple of unnecessary programs. While doing so, I stopped uninstallation in middle by pressing back button, then, uninstallation process hanged. After that I also tried rollback of soundMAX digital audio driver and again I selected back button and this also hanged. Please note that I had inserted the restore CD in upper CD drive to search the audio driver file. Then, I started the computer through hard reset. After that first it went in restore mode, exited that, Windows Logo came and after that there was just a blinking cursor at top left corner and nothing would happen after that.
- Then I called one PC technician for data recovery from my hard drive. He took my hardrive out of the PC and connected it via USB adaptor to my laptop. The hard drive could be detected and we started data copying from hard drive to laptop. However after every 3-4 minutes, hard drive used to hang and then we had to take out the hard drive cable, again reconnect. This we repeated multiple times to recover the important data from my hard drive.
- After that, hard drive was re-inserted in the PC. Since, after restart PC was not booting up (Windows Logo came and after that there was just a blinking cursor at top left corner ... Read more

A:PC doesn't boot in normal mode even after OS reinstallation,though,boots in safe mode

Yes, the hard drive may have become faulty and unreliable and therfore will soon fail completely. For confirmation, test it with the drive maker's diagnostic software for DOS.
The links are here: Start > All Programs > Accessories > System Tools

In Safe Mode, no third-party drivers are loaded. In Normal Mode, all those extra drivers being accessed on an already flakey drive is causing it to crash.

Read other 4 answers
RELEVANCY SCORE 83.2

Win 7 Normal Mode won't start, will go past Starting up Screen and just hit a Black screen and will hit a Crash Dump (blue error screen)..... I can boot into safe mode fine and I have fun CHKSDK and after a reboot it fixed a few problems but I hit the same Crash Dump Screen. I have also made sure my whole pc is all clean and connected, no corroding parts etc etc, made sure my pci-e slot is default etc etc, no luck at all...

Its a new installation and worked fine last night and early this morning after separate boots. But as soon as I booted this afternoon it wouldn't load and would hit the blue error crash dump screen....

So any suggestions?

Just last night My main HDD died also which is why I had to use my secondary HDD as my main....

=\

A:Win7 Normal Mode wont boot, Safe Mode works though... Help?

1) When you "ran checkdisk" dis you run it with the "/r" switch? If not, please run chkdsk /r now.2) Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

Read other 5 answers
RELEVANCY SCORE 83.2

Hi,
I have a Sony VGN-FW139E with window vista. When my computer tried to boot into Windows, it just hangs on window vista loading screen.
If I selected Safe mode or Safe mode with Networking, I got this message.

Loaded: \windows\system32\drivers\crdisk.sys
Please wait?
Then it did not get any further. Is there any solution to fix this problem? Thx..

A:Problem can't boot into eithre normal Windows mode or safe mode

See if selecting Last Known Good Configuration helps.

If that doesn't work then try this Repair Install For Vista - Vista Forums

Read other 4 answers
RELEVANCY SCORE 82.8

I managed to run ad-adaware with the latest defs once, did a preboot scan with avast, then booted into normal mode. I tried to install the lastest defs for spybot S&D, and got this error message:

NSIS ERROR

the installer you are trying to use is corrupted or incomplete.
This could be the result of a damaged disk, a failed download or a virus.

You may want to contact the author of this installer to obrain
a new copy.

Upon reboot, the system freezes before the desktop finishes loading. I can still boot into safe mode, but running any scan, ad-aware or spybotS&D, causes a system freeze. Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 4:21:42 PM, on 8/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yaho... Read more

A:Can't boot into normal mode, scanning freezes in safe mode

I managed to boot to normal mode and run hjt. Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 6:52:11 PM, on 8/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv2.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dantrecamtim/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}... Read more

Read other 10 answers
RELEVANCY SCORE 82.8

Please, can somebody assist me. When I try to log into vista normal mode all I get is 'Please Wait' where the 'welcome' logo used to be and it just sits there saying "Please Wait . . . ." forever. When I could login to safe mode I enable the verbose command and restarted and tried normal mode again and it would say "Please wait for the Local Session Manager . . ." and never get past that screen. Now, for some reason, I cannot even log into any safe mode options. After the safe mode drivers load, the computer just hangs at crcdisk.sys after it's loaded and not proceed. So, then I tried to boot to the cd to use the repair utility and my computer won't even acknowledge it, it just takes to me the three safe mode options. In the past I could boot to the cd and use the repair disk and now I can't. Please don't tell me I am screwed. I have so much valuable info that I would really not want to lose. So if anybody can please help me to try and resolve this, I would be greatly appreciative. Thnx

A:Windows Vista cannot boot into normal mode or safe mode

How do you normally boot from your DVD? Is there a key you must press in order to select the boot drive?
Also, what's the exact make and model of your system?

Read other 14 answers
RELEVANCY SCORE 82.8

Help -  I have a Dell OptiPlex 960 with Win 7 OS SP1
 
My computer is giving me a black screen on normal bootup - I can hear the windows tune but then it is black
 
I am able to get it to boot in Safe Mode and I have tried the following: ComboFix, Malwarebytes, and adwcleaner
 
But it stlil boots to a black screen 
 
What do I do now??????

A:Will boot in safe mode but black screen in normal mode

Boot into safe mode...then do the following.
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

Read other 14 answers
RELEVANCY SCORE 82

Today after school I went into MSCONFIG and checked the box to go into safe mode so i could run some virus scans and adware scans and stuff like that. Now when it gets to the desktop it has the window that says Loading Windows and then after like 2-3 min. it says password is incorrect and that i should retype it and becarefull of caps lock and stuff like that. The thing is don't have a password. It does this when i boot normally too but it lets me hit ok and hit Cancel without a password entered. All of a sudden it tries logging me in automatically when I start up but the thing is i dont need to log in. So I try to go back into normal mode and I can't. I hit F8 during startup and went to the Boot Normally option but it still does to safe mode. What do I do? How do I log on or how do I get rid of this password thing? One more thing, the window that tells me the password is wrong has an OK box but theres no mouse on the screen for me to click it and I can't use the keyboard to select it.

If this doesn't make sense tell me. But I need help quick.
 

A:Can't boot in safe mode or normal mode??? Need help fast.

Read other 16 answers
RELEVANCY SCORE 82

Power failed on my new Gateway 509 with Windows XP HE. It will boot in safe mode fine but stays on the XP Splash Screen for more than 30 minutes.
Computer has a 250GB HD and Chkdsk says it is OK.

What should I do next?

Thank you all.
 

A:XP HE wont boot normal mode, safe mode ok

Problem Solved

Hello All

Thank you anyway. The problem was caused by a new Cannon pi6600D printer that is slow to initialize. I prevented windows from starting at all. Shut printer off normal boot goes fine. Then turned printer on and P&P finds it and all is ready to go.

Now I need to figure out why the Cannon is so slow.
 

Read other 2 answers
RELEVANCY SCORE 82

Hello,

I seem to be having quite the problem on a computer of mine. After recently installing the directx sdk I am unable to logon through normal or safe mode. When I try to boot up normally, I log in but then the monitors go black but everything else seems to run. Pressing ctrl alt delete works and brings up the screen again but if I try to select task manager for example the screen goes black again. When I boot up through safe mode the computer restarts seconds after loading the windows logon screen. Any ideas on how to get into the computer. I'm pretty sure that uninstalling directx can solve my issues but I just can't get in.

Thanks

A:Computer can't boot through safe mode or normal mode

Hello rtsrangel and welcome to Seven Forums.

If you created a System Repair Disc you can use it to boot your computer. Then you can access various System Recovery Options such as system restore. You could then restore your computer to an earlier date/time prior to when you installed the directx sdk.

System Repair Disc - Create

Or perhaps your computer manufacturer created a hidden recovery partition. You can usually access this partition by turning on your computer and immediately clicking the F8 key (top of keyboard.) Keep clicking until you see the Advanced Boot Options screen. From here you should be able to select Repair Your Computer.

System Recovery Options

Please post back if any of this helps or not.

Read other 2 answers
RELEVANCY SCORE 82

Only have video in safe mode after virus. Can see the xp logo when loading in nomal mode, but when windows starts the screen goes blank. Have video in safe made only.
 

A:No video after boot in normal mode. safe mode OK

I think you have lost your video card drivers somewhere along the road, or corrupted them or something else. Try uninstalling your video drivers from add/remove apps. and from device manager, then running some driver wiper program, and then reinstalling the newest drivers for your vid card, after downloading them from ATI/nVidia site, if you have a dedicated vid card.
 

Read other 1 answers
RELEVANCY SCORE 82

I have a dual boot linux/xp system.
I was looking at partitions - just listing them - in linux, and now win xp won't come up in normal mode. It will come up in safe mode, however.

Can you help me get my "normal mode" back?

When the horizontal moving bar comes up in normal mode, it just goes on forever. I see the disk light go on for about 8 cycles of the bar. It usually runs 11 cycles before giving me the user selection screen. Now the disk light goes out after cycle 8, and the bar keeps going. I waited 32 cycles before giving up.

I also recently tried to install a Dell XP reinstallation CD I had onto a new partition. I have Partition Commander, which I only run against Windows partitions. The program correctly identified an empty partition and said it had hidden all other partitions. This may or may not have anything to do with my current problem. It did happen in the time frame of the problem appearing. The CD was not able to install XP. It said something about analyzing my system. I left it to do that as I went out for the evening, and when I returned 3 hours later, it was still in that state, so I killed it.
 

A:Solved: win xp can boot safe mode, not normal mode

I had done a full back up using Acronis backup software (a new product for me) 3 weeks ago. When I exhausted what meager options I could think of, I rebooted with the bootable Acronis CD and restored that backup. Acronis won my 4 vendor test (others were Norton Ghost, Argentum, NovaStor NovaBackup) for best backup product. It is capable of taking a backup of any partition (linux or windows). I have now tested the restore to all of C. It first deletes the C: partition, then recreates it and copies the image there to. Worked like a charm. Access to XP has been fully restored. Backup took 1 hour, restore took 37 minutes. I'm now a believer.
 

Read other 1 answers
RELEVANCY SCORE 82

I am only able to boot in safe mode for the past few days, and would like some help please.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 3326 Mb
Graphics Card: NVIDIA GeForce 9600 GSO, 1 Mb
Hard Drives: C: Total - 357697 MB, Free - 107315 MB; E: Total - 357697 MB, Free - 289285 MB; H: Total - 476268 MB, Free - 205673 MB;
Motherboard: Gigabyte Technology Co., Ltd., EP45-DS3R
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
 

A:can only boot in safe mode, normal mode freezes

Read other 14 answers
RELEVANCY SCORE 82

I'm dealing with a windows 7 professional 32-bit operating system for a client of mine, ive tried everything to get their profile to boot but it keeps freezing after you put in the credentials. I have tried everything from combo fix to Microsoft root-kit  tools but no luck.    
 
i have  even cloned the hard drive and thrown it into another machine just to see if it is the motherboard or ram. I'm stumped and need some input.
 
 
Thanks   
 
Batdan

A:Windows 7 will boot in safe mode but not in normal mode

If you create a new account in safe mode, can you log into it in normal mode?

Read other 7 answers
RELEVANCY SCORE 81.2

Really weird issue. My computer locked up and restarted when I was playing Battlefield 3, not sure why. Then it didn't want to boot up for some reason. Eventually I got an error message about a disk i/o error. I assume this is due to a corrupted USB that was connected to the PC. When I removed that I was able to boot into normal mode, but not into safe mode. I didn't like this, so I went msconfig -> boot -> Safe Boot. And now every time I try to boot, no matter whether I select normal or safe mode, it tries to boot into safe mode and fails.

It gives me the menu, shows a screen loading all the system files and then says "Booting in safemode - Minimal Services". Then my monitor says "no signal" and remains black. Things are still plugged in - tapping numkey makes the light go on and off on the keyboard - but I can't actually DO anything. And now there's no way I can see to boot into normal mode.

What do I do?
 

A:Windows 7 won't boot into safe mode, WILL boot into normal mode

I just tried putting in the Windows Install disc, to try and launch the Recovery Console, but I only got 4 options on the boot up screen. 3 variations of safe mode and one "start normally" (which due to my msconfig edits means safe mode, minimal). Tried downloading a W7 64bit repair disc ISO, burnt that.. same deal.
 

Read other 3 answers
RELEVANCY SCORE 81.2

Hello,I was recently having issues with google redirecting me to wrong sites, and then a virus popped up (AntivirusLive / InternetSecurity 2010 or some similar form). I attempted to restart my computer in safe mode so I could run malwarebytes, but it would not get past mup.sys when the list of files came up. If I try to start in normal mode, it gets to the XP splash screen with the progress bar moving at the bottom and just stays there. My computer does not crash or restart at these points, it just stays put at either mup.sys or the xp screen.Any advise on how to fix this issue so I don't have to reformat and lose all my data would be greatly appreciated.

A:XP won't boot in normal or safe mode

Hi Devy,Welcome to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum. I am going to assist you with your problem.Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.Please tell me if the situation is still the same.Also tell me if you have Windows XP installation CD or Windows Vista installation DVD or any Boot CD.

Read other 37 answers
RELEVANCY SCORE 81.2

Running Dell Dimension E510 computer with Win XP SP 2/3 and MS Security Essentials. Couple weeks ago, my wife started getting Mailer Daemons (sp?) for returned emails indicating that she was sending out spam email. Ran malware bytes, Trend Micro online and MS Security, revealing several Trojans...Trojgen.r11c9fh, fakeav.bmc, exploit:java/blacole.fu. I thought that the Trojans had been cleaned then I got the black screen saying that "Windows had not closed properly." I could not boot into Safe mode to run any malware programs. I attempted to start Windows normally, and got the BSOD. I tried to return to last known condition once and now when I boot up I get BSOD with:

Stop:0x0000007E and kdcom.dll error.

I've run Dell Diagnostics and have no errors. I even created a Recovery disk but get BSOD when I run Chkdsk. I've run out of things to try. Help, my wife is bugging me about fixing the computer.

Scott

A:Cannot boot normal or safe mode

Try to run File checker from Recovery CD, this command from command prompt:sfc /scannow

Read other 32 answers
RELEVANCY SCORE 81.2

Vista, preinstalled on dv9308nr, no install disk.

Have hit CtrlAltDel at every stage of boot, restart, shut down. How do I get to Normal BootUp?
 

A:In Safe Mode, can't boot normal

Hmmm, when u mean "normal bootup", do you mean that a different screen is coming up when u press nothing on the keyboard ?!?

More info needed please.

5ndr5
 

Read other 1 answers
RELEVANCY SCORE 80.4

Hi
I have a HP media centre PC with Windows XP on the C: and recovery drive on the E: . I have also borrowed a copy of XP Professional SP3 to try and solve my problem.

It all began when a window popped up saying " Are you sure you want to navigate away from this page" , I clicked yes and then bitdefender started to pop up with alerts about the registry being changed. I managed to defeat some sort of malware by running spybot, malware bytes, bit defender and others, but Pc has been left scared from the attack.

The main problem I now get is I cannot boot in safe mode, it just goes in to a loop. When I disable the automatic reboot, it gives the following BLUE SCREEN with error code-
0x0000007E (0xc0000005, 0xF7590211, 0xF78DA700, 0xF78DA3FC).

I can boot in to normal windows ok, 1 or 2 programs have given the NO Disk error, but I just reinstalled them. Windows update also failed to update X64 Error, so I completely uninstalled all the net framework, and put it all back on again, Now it works fine and updates.

The last real problem is the safe mode loop which is driving me crazy, I have run the CHKDSK, and the sfc /scan now which wouldn’t quite complete as it asks for xp Pro disk 2, which does not exist, and I changed the registry to point to the CD instead, but still no joy with that, although it did replace some files.

I have checked the error log, but not sure how to diagnose it, as I have some errors that seem to repeat. Cannot view start up log f... Read more

A:Cannot Boot in Safe Mode, normal mode ok XP ?

Let us see if we can get Safe mode to run.Vista users my need to save it to the desktop first then right-click the icon and choose "Run as Administrator".Please download and run SafeBootKeyRepair.exe. Once it has completed, please try booting into Safe Mode.

Read other 8 answers
RELEVANCY SCORE 80.4

Hello:

And a serious thank you in advance to anyone willing to chime in on this issue.

I recently attempted to install Norton Internet Security 2005 and had the installation crash on me. When the computer was turned off and on, I attempted to boot the computer in safe mode to try the installation without any other services or applications running in the background. I used the Windows installation cleaner to clean out the previous installation and tried to re-install. It fails each time and now -- to make things worse, it appears that my computer will not run in normal mode. When I 'msconfig' and select Normal Mode and restart -- the computer still boots in a safe mode.

This is making things exceptionally difficult, as it appears my DSL setup is gone (when I try to log on, I get a DUN does not exist or could not be created message) and I have no way to connect to the internet. When I try to configure my broadband DSL, I cannot select "configure broadband with password' - as it is greyed out and unselectable. The only option I can select is the 'dedicated broadband connection' -- which I do not have.

I'm assuming that this problem is caused by the safe mode startup -- for when I try to work at configuring the connection, it tells me it cannot do so because certain services are not loaded (such as help and support, etc).

Can anyone help me get back into normal mode?

Thanks again,
Jeff

A:In safe mode -- cannot boot normal mode

Welcome to TSF.

Have you tried hitting the F8 key to get the menu for Normal Mode? If not, restart and hit the F8 key repeatedly until a menu shows up. Then choose Normal Mode.

I highly advise you not to install NIS 2005. It's very unstable and causes lots of problems.

Read other 1 answers
RELEVANCY SCORE 80.4

I am having computer problems and it is frustrating, to say the least.

The computer's virus scanner, McAfee provided by AOL, popped up this morning saying it has found 7 trojans. I looked them up online and they were relatively low risk. I think they developed from my Mom visiting a web site earlier today. Anyways, I quarantined them and then performed a full scan. It found nothing. So, I disabled system restore and then I booted into safe mode to do another full scan to ensure all was alright.

While restarting, the computer blue screened and gave me an "unmountable boot volume" message. I searched this message on my other computer and found directions to solve it. It involved using the Windows disk and repairing it. Sure enough, it said it found errors and whatnot. It restarted and did not blue screen when it normally did. Now, however, the computer freezes at the Windows XP screen with the logo and the scrolling blue squares every time.

I tried getting into safe mode, where I am now, and it works fine. I immediately thought of using system restore to go back to before the virii were downloaded, but it must be enabled in normal mode before using. And I cannot get into normal mode. Just my luck. But I am not sure if there would still be checkpoints if I was able to enable system restore now than it has been disabled.

Anyway, I called Dell support and they jumped entirely too quickly to "you need to reinstall Windows XP and lose everything." I don&... Read more

A:Cannot Boot Into Normal Mode, Safe Mode Okay

Read other 7 answers
RELEVANCY SCORE 80.4

I have in my possession a hard drive with Windows XP Pro 64-bit. The OS resides on an NTFS file system partition of half of a 500 Gig hard drive. It is part of a custom built system and has had only been formatted once. This installation has been active for about six months. It did encounter a virus which infected the System Restore files and thus were cleared via safe mode. Since that time Safe Mode has been inaccessible. Consistently stopping at the acpitabl.dat file.

However, when booting Windows normally, the system boots with proper speed and with no apparent issues and continues to work for days on end.
It is only when booting into Safe Mode that any issues become apparent.

I am curious as to any solutions this fine community may have to offer. I received great information from the Hardware group and hope for the same here.

System hardware includes:
AMD Phenom Quad AM2+ Black Edition
Gigabyte MA790GP-UD4H
G.Skill Memory
Corsair 1000W PSU
Windows XP Pro x64

A:Safe Mode Boot Failure, Normal Boot Successful, Interesting.

Ignore the O/S, Worth A Look.Louis

Read other 2 answers
RELEVANCY SCORE 80.4

After 2 wipe and re-installs vista still will not boot to normal mode. I just am so lost on what the problem could be, any help would be greatly appreciated.

A:After 2 Clean re-installs vista still won boot to normal mode but will boot to safe M

at what point exactly does the pc fail to boot? loading bars? does it bluescreen? reboot? we need much more info to help

there is a way to turn off the loading bars so we can see whats going on behind if thats the case , then you can let us know exactly whats written on screen when it [email protected] out this may help us determine which driver is loading and causing the crash

click start / all programs / then acessories and select run

type msconfig and hit return

click the BOOT tab

check the "os boot information" box

check "make all boot setting permanant" hit apply then ok

obviously you can do this in safe mode

then boot into windows and watch , take a pic if you have too

Read other 2 answers
RELEVANCY SCORE 80.4

I have a problem. I wanted to run malwarebytes and various other programs in safe mode as my IE8 has been hijacked. Everytime I try to boot in safe mode, It loads the list of files, It gets to mup.sys Then the computer just restarts. I imagine the restart would be a BSOD. Any idea??

A:Cant boot in safe mode, Normal Windows ok

Ive sorted it. I ran combofix and it found a rootkit. All good now :D

Read other 2 answers
RELEVANCY SCORE 80.4

I can no longer boot my laptop. It's running Vista Business SP2. I'm pretty sure I know what I did. I tried reinstalling the Realtek audio drivers ... didn't reboot like it asked me to... then decided to uninstall them from the device manager since I wasn't sure I had the right version... then rebooted and am now in an endless loop.

Both regular boot and safe mode put me in the same spot "Startup Repair". That fails with this:

"startup repair cannot repair this computer automatically"

Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6000.16386.6.0.6000.16386
Problem Signature 03: 6
Problem Signature 04: 1507351
Problem Signature 05: BadDriver
Problem Signature 06: BadDriver
Problem Signature 07: 3221226017
Problem Signature 08: 1
Problem Signature 09: WrpRepair
Problem Signature 10: 0
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

I try all 4 system restore points and that fails with "The system cannot find the file specified. (0x80070002)"

I tried chkdsk -r with no errors

I tried all of the above off of the harddrive and off of the vista dvd

I tried copying the driver files into system32 and windows from an identical machine with working drivers from the command prompt

I'm currently backing everything up to an external drive expecting to have to wipe and reinstall, but I would love it if someone had a suggestion on something else I could try.

Can I prevent windows from trying ... Read more

A:Can't boot normal or safe mode and can't restore

Can you afford to lose documents in computer? If so you may be able to boot to factory specs.

Read other 4 answers
RELEVANCY SCORE 80.4

Okay I am using my mom's computer because I cannot boot mine.. The other night Avira alerted me to a virus, I ran a scan, deleted the virus and restarted the computer. Upon restart I received the BSOD. I tried safe mode and it runs a bunch of commands and then stops. Nothing more. I tried going into recovery console but don't know what command to type in. It says drive C and press enter to exit recovery console. Can this machine be saved???? Please help?

Mike

A:Cannot boot in normal or safe mode. BSOD

It can be difficult to determine what exactly caused this problem. Bootup failure can be due to a variety of issues to include application faults, hardware failures, loose pin connections or malware. Startup failures that occur before the OS loader (Ntldr) starts could indicate missing or deleted files, or damage to the hard disk master boot record (MBR), partition table, or boot sector. If a problem occurs during startup, the system might have incompatible software or drivers, incompatible or improperly configured hardware, or corrupted registry/system files. However, the first thing to do is check all your hardware connections and ensure they are fitted properly.If you cannot bootup or logon in normal or safe mode, then your options are limited.10 things you can do when Windows XP won't bootWhat to Do When XP or 2000 Won't BootSystem Restore Rollback in XP using ERD Commander System RestoreHow to perform a Repair InstallLanga Letter: XP's No-Reformat, Nondestructive Total-Rebuild OptionHow to perform a Repair/Reinstall (with screenshots)You may be able to use a Windows XP bootable Floppy Disk to boot from a diskette instead of your hard drive. If your hard drive's boot sector or Windows' basic boot files have been corrupted, this disk will circumvent the problem and boot you into Windows. If you don't have an emergency boot floppy, you may be able to use one created on another PC running Windows XP but there's no guarantee that it will boot your ... Read more

Read other 5 answers
RELEVANCY SCORE 80.4

I'm working on a Dell Dimension 2400 Win XP home SP3

Ran Malwarebytes and Avast and it was heavily infected

Could not boot into safe mode with F8

There were 2 items under msconfig ==> start that i could not remove/uncheck (basically two squares)

Downloaded a LOT of windows updates including .NET stuff

Tried using boot safe to get into safe mode

Now it will not boot with any option: safe mode, safe mode with networking, safe mode with command prompt, last known good, or start windows normally. it just restarts and goes back to that menu. Cannot boot from a cd either.

I do not have a windows cd and don't know how to create one.

I'm thinking it's a virus or possibly an incompatibility with one of the windows updates I downloaded.

Any help would be greatly appreciated.

thanks.
 

A:Solved: Cannot boot into Win XP either safe or normal mode

Read other 7 answers
RELEVANCY SCORE 80.4

Help, my computer will not boot up normally or in the safet mode after installing Norton Power Eraser. Performed the following actions:
1. Attempted to use System Restore, program will run but failed.
2. System Repair also failed.
3. Performed the following steps from your Forum Dated Feb 2012 (Computer will not boot after using Norton Power Eraser (Help); Technician is OH MY
a. Diagnose Blue Screen Error 0x0000007b (0xFFFFFF88009A98E8, 0xFFFFFFFFC000000D, 0x0000000000000000, 0x0000000000000000
b. Performed a Chkdsk/r from Recovery Environment, no problems detected.

Can only boot it up after reseting "/NOEXECUTE=OPTIN" all the time.

During the initial start up for the day, the computer did not boot up properly and it performed a System Restore, then after rebooting, it did a Blue Screen. Started Malwarebytes and removed SVCHOST.EXE. Attempted to update definitions and scanvirus but Norton will not open. Then Norton pop indicating an error code and suggested to load and open Power Eraser.

A:Computer will not boot up normal or safe mode

Performed the following steps from your Forum Dated Feb 2012 (Computer will not boot after using Norton Power Eraser (Help); Technician is OH MYLink to the topic referred to: http://www.bleepingcomputer.com/forums/topic441990.htmlYou wrote: "Can only boot it up after reseting "/NOEXECUTE=OPTIN" all the time."So, you are able to boot the system and load Windows successfully.When you started Windows, did you then complete the next step suggested?Running "bcdedit"-------------------- * Please delete the /MININT part and press enter to continue booting. This should bring you in Windows. * Boot into Windows normal mode * Immediately do the following: click Start > All Programs > Accessories, right click on Command prompt and click "Run as Administrator". * Type the following line and press enter. bcdedit /set {default} winpe no * Once done, please continue with the next step.Source: http://www.bleepingcomputer.com/forums/topic441990.html/page__view__findpost__p__2594667Where you then able to download and run DDS to produce a log? If so .... please follow the instructions in thePreparation Guide For Use Before Using Malware Removal Tools and Requesting HelpWhen you have done that, post your log in the "Virus, Trojan, Spyware, and Malware Removal Logs forum", NOT here, for assistance by the Malware Response Team experts.Please let us know, here, if you have been able to successfully start your new topic.

Read other 10 answers
RELEVANCY SCORE 80.4

Ok, so I have been searching for about two hours now and still can't find anything on my situation. I haven't search the forum because I am tired and just want an answer, not to mention I already feel stupid that I can't fix it.

Ok, so this morning I was checking my e-mail and left the room, came back and my computer had frozen. I'm running XPSP2 BTW. No big deal, it happens; however, on restart it got passed the log in and went back to surfing the internet before work, instant lock up. I tried several times before I had to leave for work to get my computer up and running, I should also mention that the screen was occasionally tweaking, artifacting I believe it is called. The computer boots fine in safe-mode but runs like utter crap, i.e. choppy but still loads well. I have known that I have a trojan on the hard drive and so I thought it got the best of me and so I just bought a new hard drive, I needed one anyone, thinking that the trojan or any other viruses got the best of me. Put the new hard drive in and everything went according to plan; however, when I go to install the driver for my video card the screen goes blank and I can't do anything but restart and go from the last good settings.

Ok, carpal tunnel, the windows/screens move better when I turn the hardware acceleration, for display settings, to none. I am thinking that I need a new video card and wanted a second or more opinion. I figure that it isn't the PSU because I don't smell or notice any volt... Read more

A:[SOLVED] No Boot in Normal but in Safe Mode

does sound like a faulty graphics card, do you have an onboard one you can plug into to test?

Read other 5 answers
RELEVANCY SCORE 80.4

Hello all,

First-of-all, thank you for reading this thread...any help you can offer is greatly appreciated.

I have a Dell Dimension 8400 (circa 2006?). Not used very often. New 1 TB hdd placed approximately 1 year ago. Since it was still running slow (about 6 months ago) with occasional BSOD, took it in to local "tech guy" who added some RAM, "cleaned things up", and replaced XP Home with XP Pro....

Since then, it has been working OK (minor problems not worth mentioning here)...only used for Quicken, Rhapsody, and very light internet surfing...NO questionable websites...have ZoneAlarm firewall and AVAST antivirus...

PROBLEM showed up last night...BSOD...on rebooting, following message comes up...
The instruction at "0x77c47e9f" referenced memory at "0x00000000". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program
Regardless of which option I choose, the computer offers the same message again once or twice. After 8 to 10 minutes, my normal desktop appears. Unfortunately, there is no START or Taskbar. Whether I do anything or not, after 2 to 3 minutes, I get the following message...
System is shutting down...initiated by NT.AUTHORITY\SYSTEM

Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly.
ATTEMPTED SOLUTIONS:
I read that I should do the following ....reboot and press F8...I was given alternative reboot... Read more

Read other answers
RELEVANCY SCORE 80.4

After running AVG and Malwarebytes my computer still ran strangely (some internet programs would open multiple windows until I shut the computer down). Thinking that I could run virus detection software in Safe Mode I tried to open it but found that no matter what option I tried it ended in the blue screen A problem has been..... At the suggestion of someone more experienced (?), I stupidly used MSCONFIG to set the boot to Safe Mode. Now when I try to boot the computer goes to a screen Windows Advanced Options screen (F8) or We apologize ... both of which end in the dreaded blue screen. Am using Dell Dimension 5100, Running Windows XP Pro. All Windows updates are installed and current. Is there a glimmer of hope for this machine? I have not backed up in a while so dont want to lose data. Bear with me, I'm not too tech savvy. This post is being sent from my laptop.
 

A:computer won't boot to safe or normal mode

Read other 7 answers
RELEVANCY SCORE 80.4

I apologize if this has been covered in the past so feel free to point me to another post if necessary.

After, what i believe to have been caused by the new service pack upgrade which install overnight, i walked in to find my computer frozen at the Windows XP logo screen.

On restart, it goes through the " windows encountered an error" black screen and I selected the log on as usual option only to have it freeze up on me during the logo screen.

I restart to try safe mode... this time as it boots up processes, it restarts
ive tried every safe mode option to no avail so i cant use the system restore option through safe mode.

I put my XP cd in to try to repair the install, but that freezes as well.

I then went to the recovery console and ran the following commands

chkdsk
fixboot
bootcfg /rebuild

after no luck, i tried to fixmbr but got scared off due to the warning about losing all my information.

Any ideas on what could be causing this issue? im trying to try all options to fix rather than just deleting everything.

if i cant fix, i know long ago i was walked through steps on installing XP on another partition to get into the computer and gather my files before reformatting the whole thing. Can someone tell me how to do that as a last ditch effort as well?

Any help would be appreciated.

Thanks in advance,

Tcanuth
 

A:XP will not boot in normal of safe mode / freezes

Hiya Tcanuth.

If you can get back to the command line in the recovery console, type

chkdsk /r

rather than just chkdsk as you then tell it to repair any volume faults it finds which might be all you need to fix things up for you. chkdsk without any parameters just checks the disk but doesn`t do anything else.

Jenny
 

Read other 1 answers
RELEVANCY SCORE 80.4

So, last night I was on my laptop (Dell Latitude D620) and got a little malware pop up in the bottom right of the screen. I knew from recent previous experience that this was a baaad thing.

I started exiting out of programs, preparing to do a system restore, or try something to prevent a complete virus takeover.
Things started to freeze, and in a panic I manually shut off the computer. Then, when I tried to start it up, I get the Dell screen, but after that there was just a black screen with a white lined bar at the bottom, which seemed to start loading something, but then stopped.

I tried booting in safe mode, and when I do that, the about 7 lines of the programming or whatever appear, as usual, but then it suddenly freezes and won't continue.

Can anyone help me? Am I beyond help? What did I do to my computer!?

Also, I run Windows XP. I don't know if this matters, but I'm pretty sure Windows was doing an update when I turned it off, not sure if that would make things worse perhaps.

Thanks for the help!
 

A:Computer won't boot in normal or safe mode

boot directly off your os cd. if you have severe malware, you may need to reformat and reinstall.
 

Read other 5 answers
RELEVANCY SCORE 80.4

Originally Posted this in the Win98 Forum. Posting it in this HW forum hoping for any assistance.

PC Characteristics:
Dell Pentium 2 333 MHZ (original owner so I have docs and CDs)
6GB drive (3 partitions of 2GB each)
Windows 98
128MB, CDRW, CD, Tape Backup

Windows 98 will not boot in either safe mode or normal mode. I can get to command prompt with my drives accessible. I have a bootdisk with CDROM capability. I have WIN98 CD available

WHAT HAPPENDED BEFORE PROBLEM OCCURRED:
Installed Mall Tycoon game for my daughter. It installed DIrectx 8.1. My PC already has DirectX 9.0.

I looked at the DIRECTX log from DOS and it looks like it did not install 8.1. It has these messages at the end of the LOG saying "Exisiting install is newer", "Restoring Backups", "Newer Version already installed".

In Normal Mode here's what happens: After the Win98 splash screen, the user/password screen comes up, I enter user name and password. After that, Windows will give me the boot up sound, then give me a BLANK DESKTOP without icons or without the STARTUP bar at bottom of screen. It will not go any further than this.

When I do a CTL-ALT-DEL I see only MCVSRTE running. I tried to do an END TASK on it and that still did not get Win98 to go any further. All I can do is a SHUTDOWN from the CTL-ALT-DEL window.

In Safe Mode: the same thing happens it will give me a desktop without STARTUP bar and icons and not go any further.

In either case, I cannot access the... Read more

A:Windows 98 won't boot in normal or safe mode

Read other 7 answers
RELEVANCY SCORE 80.4

My Gateway MT6723 laptop will not boot up in normal or safe mode. I've removed the battery and the hard drive and reinstalled, but it goes to a black screen. I can hold the power down or ctl-alt-delete to reboot, but the only thing that appears is the Gateway screen, then it goes black. It will allow me to enter setup or bios, but not sure what to do after that. Any help is appreciated.
 

A:Laptop won't boot in normal or safe mode

What harddrive is your Gateway using, i.e. Seagate, Western Digital, Hitachi. etc.?

How old is this system?
 

Read other 1 answers
RELEVANCY SCORE 80.4

Hi,I have a problem with someone PC that I try to fix. Before this problem happened, I was installing windows updates for windows and hardware drivers(Network and intel graphic). And then after it has done installing, it prompted me to restart my computer. However before I restarted my computer, I also installed an update for adobe reader. After I done that, then I clicked restart now. Then the system restarted and now the problem happen. I couldn't boot into windows. It stopped at screen with message saying the windows didn't start properly and a recent hardware and software change might have caused this. There are also options such as safe mode, safe mode with networking, safe mode with command prompt, last good configuration and start windows normally. I tried to click start windows normally and last good configuration, but the screen went black for a few sec and after that the system back reboot and stop again with the message saying windows didn't restart properly. I also tried to choose safe mode, safe mode with networking and safe mode with command prompt. It loaded some files until a file named fsbts.sys then suddenly it automatically reboot then came back with the message windows didn't start properly. I tried to ran all test to check my hardware and all of them pass the test. I also tried to use windows xp installation to in-place upgrade so I can repair the windows, but it couldn't find the previous windows. I have ran chkdsk too but it's po... Read more

A:Can't boot to windows in normal and safe mode

save yourself a whole lot of time and trouble and just reinstall windows

Read other 52 answers
RELEVANCY SCORE 80.4

Hi I'm in need of help!
I have a Hp pavilion dv5. Last week I encountered the chesire police virus. I managed to remove it I think well at least get rid of the locked screen by using system restore. I also downed shortly after a PDF reader which I later uninstalled due to my computer getting BSOD. The message given was irql less or equal.
For the past couple of days I have been using using rstrui.exe on safe mode with command prompt to restore the system and it would work fine until you **** down and had to go through the whole process again. I now can't even get safe mode with command prompt to load it just freezes on loading files. I just ran start up test in Hp diagnostics it said harddisk test failed hard disk 1 smart (301) hard disk 1 quick (303). I really need to use the laptop ASAP for work! I appreciate this won't be solved over night! Any help I'd be eternally great full xxx

A:Vista won't boot in normal or safe mode

If it indicates that the hard drive is the problem, it may have died on you. If so your stuff is lost. You will need a new hard drive and need to back up your stuff in the future.
If YOU feel that the hard drive has died you can try these methods to save your stuff
3 Ways to Recover Data from the Hard Drive of a Dead Laptop

Read other 1 answers