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virus that has files called "Thumbs.db" & "System volum information"

Q: virus that has files called "Thumbs.db" & "System volum information"

hi every body
My PC has lots of files called "Thumbs.db" & "System volume information" in all its drives.I cant delete these files and I think the cause of shutting my pc down automatically and showing blue screen is these files.the operating system is win xp/sp2.
I don't know what to do with these and what anti virus will delete them.please help me.
thanks

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RELEVANCY SCORE 200
Preferred Solution: virus that has files called "Thumbs.db" & "System volum information"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 165.2

Hey everyone,
        I am trying to get the REST queries to work with the sharepoint end points instead of graph end points. I first created an app with relevant permissions and have given it the admin consent. Then I am hitting the https://login.microsoftonline.com/<tenant>.onmicrosoft.com/oauth2/token?Content-Type=application/x-www-form-urlencoded end
point with https://<tenant>.sharepoint.com as resource. I am then using the access token retrieved to give the rest call to https://<tenant>.sharepoint.com/_api/v2.0/drives/b!3indYSbqZ0-hVSPnCgIZy-2xDMh7jH9AuQnEzJMc6TEfQoSJvJT-R6tT0lFBQiPr/root/delta
but it is failing with "error":{"code":"generalException","message":"General exception while processing"}}. The REST response code is 401 Unauthorized. I have filed a Microsoft support ticket but they
have asked me to post on these forms. Can someone please help me with this? I am not able to move forward because the error is pretty generic and doesn't give any additional details.
Thanks,
Sai Kiran Katuri.

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RELEVANCY SCORE 156.4

I am trying to use the fsutil file setshortname to set "Program Files" to PROGRA~1,

but the system is giving me an "Error: Access is denied" response.
what I have typed:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>cd /d D:\
D:\>fsutil.exe 8dot3name set 0
The registry state is now: 0 (Enable 8dot3 name creation on all volumes).
D:\>fsutil file setshortname "Program Files" PROGRA~1
Error:  Access is denied.
And I try it in Safe Mode.It is also "Access is denied.".
Can someone
help me?

A:"fsutil file setshortname "Program Files" PROGRA~1"=>"Error:Access is denied."

Hi TimFF,
This might be related with the UAC settings, check this thread:
give full permission for the users in program
files folder
The steps in the above thread is not recommended.
For the short name usage, we may consider to create a directory-junction from
PROGRA~1 to C:\Program Files:
With the following commands:
mklink /J "C:\PROGRA~1" "C:\Program Files"
Reference:
Mklink
Best regards


Michael Shao
TechNet Community Support

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RELEVANCY SCORE 156

All of the sudden my "System Volume Information" folders (the system restore folders) on all of my hard drives are shown even when viewing hidden files is off. Tried to mark them hidden, but it won't let me. Anyone have a clue as to why they would suddenly unhide themselves and not allow me to hide them again? This is on XP Pro with no service pack1 installed. Just bugs me they did that all of the sudden. Haven't installed anything recently except Paint Shop Pro 7 and Easy CD Creator 5.2 plus the update patch to 5.3.

Thanks,

Smith
 

A:"System Volume Information" folder won't go "hidden"

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RELEVANCY SCORE 153.2

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?
 

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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RELEVANCY SCORE 152

Good Morning,

I would like to introduce myself. I am new to the forum. Should I address an issue inappropriately, kindly alert me.

Most recently, I have experienced multiple PC issues. Recently, I performed a System Recovery and encountered the following ?

1. Cannot perform a SYSTEM RESTORE. The message is: ?Restoration Incomplete. Your computer cannot be restored."

2. When I booted up this morning, and DID NOT HAVE A DESKTOP.
The screen was blank ? no Icons.

3. The items below are APPEARING IN MY TEMP FOLDER, and are located at: C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp:

........a. 415303181927525125.tmp
......... plus similar numbers.

........b. IswTmp
........c. msohtmlclip1
........d. msohtmlclip

I delete the above items through safe mode but they re-appear.
** I am MOST CONCERNED ABOUT Items 1 & 2.

SYSTEM SPECIFICATION:

? (DESKTOP PC) Windows XP
? (SP3) HP Compaq Presario 061 - Media Center Edition,
? AMD Athlon (m) 64 Processor / (X 86-Based PC - 32-bit package)
? MOTHERBOARD Chipset - ATI RADEON XPRESS 200 CHIPSET
? Version 5.1 / 2600 Build Processor

** If someone would give me some feedback, I would appreciate it tremendously.
** THANKS IN ADVANCE.

Kind regards,
AJ

A:NO DESKTOP after booting up & SYSTEM RESTORE "Incomplete" & "Strange" Temp Files

Usually when the machine has a "blank" desktop, the boot/startup process has been interupted or is frozen to before Explorer is launched.

You can launch Explorer manually be navigating C:\Windows and double-clicking "Explorer".

If successful, do the following:

Start>Run>(type) "msconfig" and turn off all non-MS services and all startups.

Then, Start>Run>(type) "cmd", and at the command prompt type "chkdsk /f" and schedule a chkdsk to run on next reboot.

Reboot system and report results.

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RELEVANCY SCORE 151.6

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".


Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":




The second picture is of the properties window of the first .mp3 in the list above:




I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:




Also, the properties window correctly shows the duration also:





I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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RELEVANCY SCORE 151.2

Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

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RELEVANCY SCORE 150.8

Got my computer back today (Windows XP), and my background is now all green with a black box in the middle saying "Your System Is Infected...etc"

Also a red circle with a white X in the task bar

I can't open the task manager

Can Anyone Help???...

Downloaded HiJackThis

My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:51 AM, on 12/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\dlcqcoms.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\sy... Read more

A:"Your System Is Infected" Background + "Internet Security 2010" virus/malware problem

Hi and welcome to TSF.

I'm afraid HijackThis no longer provides the information we require.

We want all our members to perform the steps outlined in the link given below, as far as they possibly can, before posting for assistance.

http://www.techsupportforum.com/f50/...lp-305963.html

If you have problems with any of the steps, simply move on to the next one and make a note of the problem in your reply.

Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply - it may take a few days.

This thread will now be closed.

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RELEVANCY SCORE 150.8

Got my computer back today (Windows XP), and my background is now all green with a black box in the middle saying "Your System Is Infected...etc"

Also a red circle with a white X in the task bar

I can't open the task manager

Can Anyone Help???...

Downloaded HiJackThis

My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:51 AM, on 12/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\dlcqcoms.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\i... Read more

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RELEVANCY SCORE 149.6

Hi

New installation of windows 7 ultimate 32bit and on trying to copy a 38gb folder from c drive to d drive, pc gives bsod.
Lately playing world of tanks is resulting in system lock ups,please can anyone help

Frosty

A:bsod copying files from "c" to "d" drive and system lock ups

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 148.8

hey

ok so about 2 weeks ago ive been noticing that any cd i burn, half of the cd would be un readable . so for example: if i were to try burning a 21 sond cd i would only be able to listen to songs up to song 7 or so and the rest of the songs were showing up on my cd player screen but no sounds would follow...

so ive tried the usuall stuff here...first did a scan with adaware se and spybot and then i un installed then re installed my cd burners drivers and tested the burnign out on nero once more...no success at all......

so heres my nero log maybe u guys can find something. thanks.

Drive Information
-----------------
Drive : LITE-ON LTR-52327S
Type : CD-RW Recorder
Firmware Version : QS0C
Buffer Size : 2 MB
Date : ?
Serial Number : ?
Drive Letter : F:\
Location : 1:0
Mechanism : Tray
Read Speed : 12, 8, 4 X
Write Speed : 52, 48, 40, 32, 24, 16, 12, 8, 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD+R : No
Read DVD+RW : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : No
Mount Rainier : Yes
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96
Disc Information (F:\)
-------------------
Type : - no disc inserted -
Capacity : 00:00.01 (0 MB)
Tracks : 0
Sessions : ... Read more

A:"D:\ access denied" and "no additional sense information (000000)" Burner Probs

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RELEVANCY SCORE 148.8

HI, first of all, I found out that my home computer was infected by the lovelorn worm. Plan to clean that tonight.

Secondly, I found copies of 2 files named "folder" and "desktop" in almost all folders. The files where identical so I suspect that there is a virus that's propagating this. Is my hunch correct? Is this related to the lovelorn virus or is it another kind? What should I do?

Thanks!!!
 

A:files named "folder" & "desktop" in all directories.. is this a virus???

Symantec site you may want to review. I don't see anything about the file replication you are experiencing but the site may be helpful to you.
 

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RELEVANCY SCORE 148

Ok, so basically, whenever I turn the computer on, 3 error messages appear:

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee.exe

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee1.exe

- Error loading H:/Archiv~/GBPLUG~/gbiehcef.dll. Couldn't find specific module.

(sorry if some terms are incorrect, my computer is in Spanish, to I tried to translate as best as possible)

Please help me solve this terrible problem, it is really getting me on my nerves! (oh, and if this helps, I've recently donwloaded this so called "Limewire acceleration", and whenever I ran the setup, it didn't work. I don't really remember the name of the website I downloaded it from, sorry...)

A:Can't Open "My Documents", "Trash" or other files in "My Computer"!?

Hi and Welcome to the forum

I am almost certain that you have malware problems. Most like caused by you doing file sharing/ P2P - Limewire.

Suggest that you go here and follow the directions:

http://www.techsupportforum.com/secu...oval-help.html

Please be advised that the malware people are very busy and it could take a couple days to assist you.

BG

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RELEVANCY SCORE 147.6

Sometimes when I try to connect to a wifi network, i enter my username/password, it tries to connect for a while then I get the same popup asking me to enter my user credentials...again.
There is never any reason specified for why I am being asked to re-enter my user credentials.
This is extremely annoying. How can I troubleshoot this if Windows does not tell me why?
Event viewer shows no error messages either.
Is there any way to get Windows to tell me why I am being asked to re-enter my user credentials?

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RELEVANCY SCORE 147.6

I have a 7200rpm hard drive that shows up as 3 separate partitions on my MacBook Pro desktop. They are "System Reserved", "Untitled 1" and "Untitled". When looking at them in the Disk Utility program, they show up as "System
Reserved",  "disk2s1" and "disk2s3". I can't seem to find a way to wipe the drive and just have 1 partition. I don't need to save anything on it so it can all be deleted and consolidated. Not sure if this helps but the previous
owner told me that he had accidentally erased another partition that prevented the hard drive from being reconsolidated. It also may have been a Windows boot drive. Any help in restoring this hard drive would be appreciated. Thank you.

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RELEVANCY SCORE 147.2

:giddy: Hello :giddy:
I used a program called "garage band" Its a thing that can let you make a song, i like it so much that i want it so bad! here is the problem. its for Macintosh computers. i have windows. i herd that you can use it on windows any way, i am not sure and i dont wont to buy it and not work. please if you have and information about this topic please respond. (LoL) If you have any advice or qustions about this topic then feel free to post,
Thank
P.S!!! :wave: If you have advice about this please please tell me! And if you dont say hello anyway LOL Thank you :stickout:

P.S!! Can i add you to my buddys list? If yes say so/ If not i undersatand i and i wont thanks! (Why, cause scince you had advice i will know that you had good advice and i just want to be you friend! If you have any qustions then please ask and i answer as soon as possible! thx
 

A:Help! Need Information about a software called "garage band"

Garage Band is made by Apple and available for Mac only. I'm 99.9% sure that there is no Windows version.
 

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RELEVANCY SCORE 146.4

The System Fix Virus & Privacy Protection Virus hijacked and infected my system: WinXP (64-bit). They've caused my default web browser to change frequently (each time I reboot my PC). So I've been having trouble getting rid of all of this malware/viruses from my system, since I use Windows XP x64.

ComboFix.exe and TDSSKiller.exe are not compatible with my Windows XP 64-bit system. So how do I get rid of the malware/viruses from this computer without those apps that were made to get rid of the following problems on other Windows OS's?:

The latest version(s) of ComboFix and TDSSKiller don't work on the 64-bit version of Windows XP, but they are compatible with other versions of Windows: 98, XP, VISTA, 2000, 2003, 2008 and Windows 7!

1. System Fix Virus (the first virus that affected my Windows system, 2 days ago.)
2. Privacy Protection Virus (behaves almost exactly like the aforementioned virus)
3. Google-Redirect Malware (redirects all my searches to this site: 63.209.69.107)

Thanks in advance to ANY users for helping me and others with this malware/virus problem: I understand and read the previous pinned-thread about the revelant malware/virus issue that Windows-users solved with the programs I've been unable to install on my system. The aforementioned malware/viruses began to infect my PC on December 14, 2011 (since that day, I haven't found a single anti-virus program that can detect the Google-redirect malware/virus on my system).
&nbs... Read more

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RELEVANCY SCORE 145.6

My virus scanner detected a virus in the System Volume Information directory, the problem is this folder is unaccessable for some reason. It is a hidden folder but i cant find it and in safe mode i still cant access it. My virus cant get rid of it for this reason as well I am guessing. Please help me someone.

When i start my PC an error with a message such as this pops up: AVG has detected the virus worm/agobot in C:/System Volume Information/ etc. etc, the rest is a bunch of numbers then an exe. file.
 

A:How do i access "System Volume Information folder"? Virus in it.

Right click "My Computer" > select Properties > System Restore tab > tag the box to disable System Restore. Affirm the action and close the screen. Reboot for good measure.

You may then reenable System Restore if you like, the virus it had in its memory will be long gone now.

Regards.
 

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RELEVANCY SCORE 144.8

My office just upgraded, and I can no longer use Windows XP. On this system, I was able to add a separate taskbar to facilitate quick access to commonly-browsed folder locations on our vast network, and another one expedited the launching of useful programs and lists. Each task on each taskbar was represented with a big custom icon to save eye strain. I had them installed in opposite vertical margins, and they were set on auto-hide to keep them out of the way when not being used. Just move your mouse pointer to the left or right margin, and BAM! Sorry for the cliche, but I really got used to the convenience of what I had set up, and I just don't think I can be as efficient without anything comparable.

Now there appears to be nothing comparable in the Windows 7 GUI, and it's making me sick with rage! I see only the option to put a "toolbar" on an existing "taskbar", and no option to create any additional taskbars! This cramps up your one-and-only taskbar, plus the tiny toolbar access buttons require way too much precision for anything that's supposed to be quick. When you've figured out how to bring up that ridiculous button, the list that it yields is small enough to cause painful eyestrain - nothing efficient, much less cool about this at all! I have seen customization options in other OS GUIs that may have resolved some of these issues, but I see none such in W7.

I have tried every google search string that I can think of, and found... Read more

A:Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars"

Several possibilities here: Second taskbar in windows7? [Solved] - Windows 7 - Windows 7

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RELEVANCY SCORE 144.4

Hi,

When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

A:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

Hi,
As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?
Thanks!


We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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RELEVANCY SCORE 144.4

I got my dell few days ago. Installed it with Samsung EVO 850 SSD 500 Gb and Kingston 8GB PC3L - 12800 SODIMM.The Windows 10 Home OEM home is installed on HDD 1TB so I decided to use Samsung Data Migration software to clone the data to SSD. However, the OS crashed and decided to install a fresh Windows 10 Enterprise to SSD and deleted the previous OS on HDD using diskpart.Now after Installing Windows 10 Ent OS files. Every after BIOS run, I got BSOD errors "MEMORY MANAGEMENT" + "Page Fault it non paged area" + "IRQL NOT LESS OR EQUAL" 

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RELEVANCY SCORE 144

Hi!
When opting OUT of OneDrive backup, I must have made a mistake. Now in Windows Explorer the "My Documents" folder has completely vanished, and the "OneDrive" folder has taken its place. I did not lose any files and all programs find the
"My Documents" folder just fine, but it is called "OneDrive", even though I have disabled the automatic backup functions of "OneDrive".
How can I change the name back?
Thanks in advance. Greetings, Robert

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RELEVANCY SCORE 143.6

I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.
D: is CDROM (CDFS)

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

A:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."

Bump.

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RELEVANCY SCORE 143.6

Hi all !

Yesterday i got like 15 messages from my anti-virus/spyware program that, in the messages is said that is was in my system files and it could't delete it. I have tried to get into the map that is named "system volume information" but i got "accses denied" ... And i downloaded a new anti virus thing that said it would take it away but when it was going to, the whole computer crashed because it tried to delete the files.

Please help me ! What should i do ?
P.S The program i downloaded was "spyware doctor"
 

A:Virus in "system volume information"

Hello and welcome.
This forum is for introductions only. A moderator will move this thread to the correct area. Please come back and tell us about yourself! Hope you get helped!
 

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RELEVANCY SCORE 142.8

Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:
Cdrom
Imapi
redbook

PLEASE HELP




OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
Motherboard: Dell Inc., 0FF049, , .HWPLLB1.CN1296167S5169.
Antivirus: McAfee VirusScan, Updated: Yes, On-Demand Scanner: Disable
 

A:Solved: Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE

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RELEVANCY SCORE 142.8

I double-click and get "search" instead of "open"--only when I click a disk, like Hard Drive C: or Floppy A: or CD F: and so on.

It didn't used to do this, so I must've inadvertently changed some setting somewhere, but darned if I can find it now.

Any ideas?
 

A:Solved: On the "my computer" list, I double-click on disks and get "search" instead of "open"

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RELEVANCY SCORE 142.8

It seems that no matter how I set this, after the next start-up it reverts to "15 minutes".  What registry key controls this?

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RELEVANCY SCORE 142

i've been relying on going to "internet options","general" and "delete" then ticking all the boxes on that page..i found out that by doing this,my temporary internet file swere NOT being deleted.is this a vista problem? my pc came to a complete sludge of a slow down today and i found that my internet files folder had files going back a year that hadn't been deleted as i've been relying on ticking those boxes..i had tons and tons of and tons of files.i'm wondering if this is the norm and also is it possible that other files are not being deleted when using that method? if so,then i probably have folders that are totally loaded with trash.
 

A:Solved: Had to delete temp internet files by "view files" ,"select all" ,"delete"

Have you ever unticked Preserve Favorites website data?
 

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RELEVANCY SCORE 142

For a while now "Thumbs.db" files have been appearing in association with other files/folders. They took me by surprise, and I decided to delete. However, there is a warning that the 'system' may need them. What do I do with them? Especially when I am deleting a whole folder.

Thanks for your insight, {redoak}
 

A:Solved: "Thumbs.db" files Question

Google is your friend...click HERE

Scorp.
 

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RELEVANCY SCORE 141.2

Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:
Cdrom
Imapi
redbook

PLEASE HELP
 

A:Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE HELP)

**(DONT KNOW IF THIS WILL HELP..)***

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
 

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RELEVANCY SCORE 140.8

ok!!!!!!!!!! what is it and how do i fix it,,,, eyes crossed knees woobly help?????????????????????
 

A:[Solved] mplay32.exe,1"/play/close"%L"." and sndrec32.exe"%L"."

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RELEVANCY SCORE 140.4

every time i try to open one of this folders a window apears with this content
cant have acces to C:\Documents and Settings\Mike\Local Configuration\{one of these folders} acces denied
this affects my IE i cant download nothing thru IE all my files on that locations i cant set dispaly pictures on WINDOWS LIVE messenger and all thinks that has anything to do with those folders
any suggsestions or idea
hope you can help me
pd ive scanned my computer and its all clean also i cant install windows XP serivce pack 2 im kinda stucked :/
 

A:cant open "temprorary files" "aplication data" "program data"

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RELEVANCY SCORE 140

Hi all,

I'm puzzling this one. In the folder options when I choose 'view' the radio button to show the hidden files is missing. I've already checked the registry at the HKLM/Software/Microsoft/Windows/CurrentVersion/Explorer/Advanced/Hidden

and everything seems ok (value for 'Type' is 'group' etc.). Using the XP tweak (Kelly's corner #155) shows the hidden files, but the button still missing.

Another thing that I encountered with was that from the start menu the "Help and Support" not working. Again, the registry seems fine, and the process is activated (started). This came up when I tried to use system restore option - with no success.

Virus scan didn't find alerts of any kind

To make a long story short- below is the log file of HiJackThis. Please review it and reply if you see something to be concerned with for repairing my computer.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:36:54, on 21-Dec-08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\McAf... Read more

A:missing "show hidden files" button + "Help and Support" not working from start menu

Ok I found the answer (after quite a lot searching), as follows:

1. for the 'Hidden files' radio button - I used methods 1 and 2 from here-
http://www.technize.com/2007/05/13/s...s-not-working/

2. for the helpcenter I just reinstalled it as described here -
http://windowsxp.mvps.org/rebuildhelp.htm
note that the file 'dataspec.xml' is needed to be available for this, and it can't be done directly from the XP CD. The thing that worked for me was to insert the XP CD, and use the file that in my computer (C:\) and afterwards another file on the CD.

Again, all this happened with no virus detection, so I believe that there is no infection. However, if someone has remarks on the HiJackThis log I've put, feel free to add them.

Have a nice day,

Fitch.

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RELEVANCY SCORE 139.6

hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

A:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"

Hi,

Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

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RELEVANCY SCORE 139.6

Hi all,

Sorry to repeat a question I see a lot of instances of, but none of those seem to be addressing my problem correctly.

I have not done anything new to my computer in recent days, so this problem has caught me off guard (I see most instances of this problem come after upgrading to Windows 7, I have had Win 7 installed for a while now).

Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERS\CLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.
Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05" AutoFailover
06: 2
07: Corrupt Volume
OS Version: 6.1.7600.... Read more

A:Stuck on "Starting Windows", Repair Shows "System Volume on Disk is Corrupted"

Hi Stan, Hopefully I can help you out....or at least lead you in the right direction. From my experience, the symptoms you are suggesting sound like perhaps a dying Hard drive.

1. Do you have the windows 7 boot disks that came with your computer or when you bought the Operating System? If so, you could try and insert one of those and boot from it, and attempt to repair the installation. (this won't affect your data, only the windows system files).

2. If that doesn't fix it, you could try a fresh reinstall of windows 7, and see if that works.

3. If neither of those work, its likely that because of the fact that when windows is repairing itself, it is generally putting copies of its system files in the same physical location on your disk. Because your disk is obviously not completely dead, ie....its still loading to the windows 7 startup screen, its just copying files to the bad sectors on your hard drive and gets stuck when loading. This is especially my guess because you said Safe mode is having same problems, even after attempting to repair. In the past, I've tried and salvage a disk by reformatting it and only leaving on partitions which do not contain the bad clusters. This takes some time, and some guess work.....and really this is only a "bandaid" fix because once the disk has bad clusters, its only a matter of time before these things give out. You wouldn't want to trust your important data on it anyways....

I hope this leads you in ... Read more

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RELEVANCY SCORE 139.2

I am using Windows 7 on my laptop and I have question about when to use "Home", "Work" and "Public" profile.

If I am logging in without setting password, and I am logging in network with "Public" profile, then will any other user, who can see my computer, be able to enter my computer and check the contents on my computer ?

I am connecting to a network and there are 6 other users connected to this network. In the set network location window, if I select the netwoek as "Home", does it mean that other 6 users will not be able to see my computer on network and if I use "Public", then all other six users will be able to see my computer on network ?

Thanks

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RELEVANCY SCORE 139.2

Hello guys, the last week I've been strugling with these nasty BSODs. At first I thought it was my HDDs as ntoskrn.exe somewhat hinted towards that from googling it. My HDDs have been causing a lot of trouble earlier as well due to their somewhat long years of service. However, I've recently reformated my computer and installed W7 on a brand new Corsair Force GT 120GB SSD hoping the BSODs would go away, they didn't.

I googled BSOD and I stumbled upon this forum and I thought I'd give it a try. I'm somewhat desperate, as I need my computer working for both work, school and amusement.

I've been trying to run Memtest in order to test my memory but without any results. I'm also currently running on only on 4GB chip instead of two, to see if the problem still exists. Also, without any results.

This is the second time I'm writing this thread btw, I was just about to post it and my PC crashed.

Here is my two logs + dxdiag (last crash didn't generate a log oddly enough).

Here is additional hardware/gear that I use:

Razer Megalodon 7.1 Headset
Razer Naga
Logitech G19
Logitech C920 (Webcam)
Corsair 750W PSU

My temperatures are also good. Both CPU and MB idles at around ~25. GPU's all good too. I'm also using a Corsair 650D chassi with dustfilters at both air-income so dust is minimal. On top off this, I use airpressure to clean away dust somewhat regularly and I also did exactly this 2 days ago when I reinstalled the pc.
... Read more

A:BSOD - "Memory management", "Bad pool header", "ntoskrnl.exe"

Are you over-clocking? Is the bios set to its defaults? Is the SSD set on a SATA 3 port in AHCI mode?
 

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RELEVANCY SCORE 139.2

Ok so I'm using a custom visual style made by another user however I don't really like the buttons used that I mentioned above. The creator states it is acceptable to change the theme to however you like as long as you don't redistribute it anywhere.

Ok so I opened up the .msstyles file (using Restorator) located in the theme folder of this VS. I went into the images directory and located what seems to be the images used for the buttons. Intuitively, it seems like it would make sense to replace those images with different ones (perhaps from another visual style) and it should change them. However, would this actually work? Could the theme get messed up in some other way (like proportions or something if the new button images are smaller)? I don't know of any other way to change them that would be easy.

But I did run into another problem. For some visual styles I can't even locate those buttons in the images directory. Where else would they be?

A:Changing the "minimize" "maximize" and "close" buttons of a theme

Use Windows Style Builder to do that...

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RELEVANCY SCORE 139.2

Hi everyone!

Yesterday my HP laptop (Windows 7) started getting BSOD with various types of errors (mostly "STOP: 0x00000F4", "STOP: 0x0000007A", "c00021a" and one "missing %hs, c0000135"). Most of the time it restarts without any issues and works fine right after the BSOD and then an hour or two later I get a BSOD again.

I have tried restoring to Last Known Good Configuration, startup repair, hard disk check, virus scans and I also uninstalled any recently added programs I could think of and cleared up more than 50% of my hard disk space. None of these seem to have helped and I still get BSOD regularly.

I have attached the folder from the SF Diagnostic Tool and would appreciate any advice!
Thank you!

A:BSOD every few hours: mostly "STOP: 0x00000F4", "c00021a" & "c0000135"

Welcome to the forum.

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
------------------------
Upload a screenshot using: CrystalDiskInfo For how to upload a screenshot or file, read here
Test your Hard Drive(s) by running: Hard Drive Diagnostic Procedure
------------------------
Test and Diagnose RAM Issues with Memtest86+: RAM - Test with Memtest86+


   Tip
Pay close attention to Part 3 of the tutorial "If you have errors"
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.


------------------------
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:Piriform - Speccy
CPUID - HWMonitor
For how to upload a screenshot or file, read here

Code:
*******************************************************************************
* *
* Bugche... Read more

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RELEVANCY SCORE 139.2

Example sentence: vrytim I prss ths kys, nothing happns. Now I'm writing with my on-sreen keyboard. I'm clueless when it comes to computer stuff. How do I fix this? Is this a software problem, or a hardware problem?Help is much appreciated!

A:Kyboard deos not respond to the keys: "e", "d", "c" and "3"

My keyboard hath the thame problem with the thupid eth key. The blathted thing ith driving me nutth.

All theriousneth...er...seriousness aside, usually, that is a hardware problem. Can you find or borrow another keyboard and see if it will work correctly on your machine?

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RELEVANCY SCORE 138.8

Computer infected with "Phoenix Toolkit Website 4" rootkit/trojan virus identified by both Norton Anti-Virus and Webroot SecureAnywhere. Although the computer is having no symptoms of spyware (besides the search engine highjacking that no longer occurs) messages of blocked threats continuously pop up from Norton Anti-Virus.

Windows 7 Ultimate
Intel i7 860 CPU
8.00 GB DDR3

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:01:58 AM, on 12/26/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Norton AntiVirus\Engine\17.9.0.12\ccSvcHst.exe
C:\Program Files (x86)\Ralink\Common\RaUI.exe
C:\Program Files (x86)\iMesh Applications\MediaBar\Datamngr\datamngrUI.exe
C:\Program Files (x86)\LP\4919\93C.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\73949\lvvm.exe
C:\Program Files (x86)\BitTorrent\BitTorrent.exe
C:\Program Files\Webroot\WRSA.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\17.9.0.12\MCUI32.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Zohair Razvi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2HOUF0NM\HijackThis.exe
R1 - HKCU\Software\Microsoft\... Read more

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RELEVANCY SCORE 138.8

Hello,

I've scanned my laptop with SFC four times in this past week, and each scan ended with the same failure to repair specific files. I'm uncertain how to proceed with these corrupted files.

I followed the instructions in the SFC /SCANNOW tutorial; I installed the System Update Readiness Tool (CheckSUR in attachments) after running SFC three times and it managed to find and fix some sort of error. However, the results seem to be the same in the new SFC scan logs.

I also tried obtaining a .iso of Windows 7 home premium from Microsoft's website (Access Denied) to run a repair install, but it will not accept my product key due to it being a pre-installation provided by Samsung.

I do not have a Windows 7 installation disc so I cannot manually replace them like the tutorial suggests.
Also, I don't know if this is relevant or not, but I ran the WindowsUpdateDiagnostic.diagcab troubleshooter several times as well (dism.txt is in attachments). Every single time it says that two problems were found:
1. Problems installing recent updates (Not fixed)
2. Service registration is missing or corrupt (Fixed)

Additionally, I've recently noticed that my free hard drive space has been decreasing rapidly. In the past two days, it has decreased by 2 or 3 GB, despite not downloading or installing anything. Is this related to my current problem with the corrupted files or something else? I don't know how to find what's eating up my storage space.

Any advice is appreciated,

Thanks.

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RELEVANCY SCORE 138.4

I have been getting these "Bad Pool Header" and "System Service Exception" BSODs for about a day now (the "Bad Pool Header" one tends to pop up more often then the other btw). I ran a registry cleaner which didn't work and ran memtest this morning and it showed that my memory was fine. The BSODs tend to occur more often when I am playing a game or running some program that uses a bit more memory but it also happens when I am just on the internet. On the other hand, last night I did nothing but surf YouTube for 3 hours and didn't get a BSOD at all. However, since then I haven't been able to do anything for more than 10 minutes (without being in safe mode) without it crashing, and this morning it completely froze until I turned it off. My OS is Windows 7 Home Premium 64bit. It came preinstalled from the manufacturer and unfortunately I do not have the install disc. The entire laptop is less than 2 years old and there have been no major hardware changes and I have never reinstalled the OS.

A:Random "Bad Pool Header" and "System Service Exception" BSODs

UPDATE: Another BSOD just happened after I left the computer idle for a couple of hours except this one said something about Asdsm.sys.

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RELEVANCY SCORE 138.4

First off, thank you for any assistance in advance.

Problem: "System Alert" balloon in tray icon that will not go away and redirects me in IE 7 to hxxp://www.virprotect.com/?aff=1012.

Using SpyBot Search & Destroy and Ad-Aware SE, I seem to have gotten rid of the problem of the redirection of my home page as well as removed the trojan that caused all of this in the first place (I think). The pesky balloon, however, remains. All pre-steps your forum recommeded have been completed. Below are the logs your forum requests in advance (please note that my DSS "extra" log file is attached):

PANDA ACTIVESCAN
===============

Incident Status Location

Potentially unwanted tool:application/myglobalsearch Not disinfected c:\program files\MyGlobalSearch
Spyware:Cookie/Atlas DMT Not disinfected... Read more

A:[SOLVED] Trying To Remove "System Alert" Balloon That Directs To "virprotect.com"

Download SDFix from here and save it to your desktop.


Please then reboot your computer in Safe Mode by doing the following :
Restart your computer

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.

In Safe Mode, right click the SDFix.zip folder and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the script.
Type Y to begin the script.

It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.

Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.

Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).

Finally paste the contents of the Report.txt back on the forum.


=========================================

This will help to identify malware on your system.
Please download Combofix from any of these locations:
... Read more

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RELEVANCY SCORE 138.4

Which one should I do? I originally wanted to just do "Return computer to factory condition" but Theog just suggested "Use A System Image Created Earlier." I have no idea what to do. So confusing!

A:"Return computer to factory condition" or "Use A System Image Crea..."

Hello M4TE and welcome to Seven Forums. Sorry for the delay in responding but I just came across your question.

Most newer manufactured computers have a hidden recovery partition on the hard drive. The manufacturer provides specific instructions on how to access that partition in case you want to restore your machine to the exact condition it was in when it left the factory. That means you'd have to go through the time consuming process of cleaning out factory bloatware (like free trials of programs you'll never need), installing programs you do need, updating everything, creating your personal settings, etc. Here is a general idea of how to access the hidden recovery partition.

HP Recovery From Partition

Let's say it took you a day or two to set up your machine to your liking using the hidden recovery partition. A System Image is like a snapshot of your entire hard drive. It will include everything from the operating system to all your programs, files, photos, music, all updates ... everything. Most folks keep it on a separate external hard drive. Let's say a week later you get a virus or your machine crashes for some reason. You can use that System Image to return your machine to the exact condition it was in when you made the image. Usually takes about 30 minutes or so and you're back in business. It's a lot faster and more convenient to only worry about a week of updates compared to probably months with the hidden recovery partition. The newer a System Image is the... Read more

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