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BSOD Occurs Only When Running Blizzard Games

Q: BSOD Occurs Only When Running Blizzard Games

I started getting BSOD's related to NT Kernel on my desktop only after I downloaded Overwatch, but noticed its been crashing on other BIizzard games and really nothing else. I have attached the Perfmon and Sysnative reports. I just got this computer as a hand-me-down so I'm not very familiar with update status and overall computer health.
My computer's specs:
-Windows 7, 64 bit
-Intel® Core™ i7 CPU
-8 gigs RAM
-Hardware is about 6 years old, I believe.
-Graphics Card: AMD Radeon HD 5800 Series
-Motherboard: EVGA X58 SLI FTW3
-System Manufacturer/Model: OEM (unsure where I can find anything more specific)

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Preferred Solution: BSOD Occurs Only When Running Blizzard Games

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


EDIT: I had a fresh BSOD while trying to upload the perfmon log. I have included the dump for that separately. The reason was something along the lines of 'attempt to write over non writable portion'

Hello all,

I have been experiencing a variety of issues with my computer ever since re-installing Windows 7 Professional as a student upgrade edition (no pre-installed sp1 - had to install a ton of updates).

I have had various issues occur, many of which have been fixed only to lead to new problems arising.

I have various suspicions about the sauces but I would like you guys to take a moment to look over the problem and suggest any solutions.

Attached is the mini-dump from the last day or two, which contains several BSOD logs.

The computer also has problems booting, which often means that the computer needs to be repaired using the System Repair or Restore tool.

I have been having problems for almost 6 months now.

Thanks in advance,


Edit: Added the perfmon report

A:BSOD - Typically occurs when running applications e.g. games/antivirus

Oh, and just to add, the perfmon log says I have no AV installed but I have AVG 2012 installed and up to date

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Hello i am first time posting here as this is the first time i am having this issuse.

A week or so aggo almost every day but not every day exactly when i turn on my pc and do the usual stuff i do on the games i play etc. i get a blue screen witch makes my pc restart itself and it says there was a error

How ever i do not get the blue screen and the error always sometimes my PC just completly freezes up and doesnt respond to any command i do therefor i shut it down on the pc itself with the button to make it shut down hard.

A:BSOD playing Blizzard games and LOL

Please update or uninstall the software related to drivers in red. I can see that you have both McAffee and Avast present on your system. Please remove them while we are troubleshooting. You should never run two AVs at the same time. Plus, I see something re.lated to Norton. Make your system clean of these things.

LGBusEnum.sys Tue Nov 24 02:36:48 2009 (4B0B38B0)
Logitech Keyboard

LGVirHid.sys Tue Nov 24 02:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver

mwlPSDFilter.sys Fri Mar 25 08:12:11 2011 (4D8C404B)
EgisTec Inc. Fingerprint Biometrics/MyWinLocker

mwlPSDNServ.sys Fri Mar 25 08:12:13 2011 (4D8C404D)
EgisTec Inc. Fingerprint Biometrics/MyWinLocker

mwlPSDVDisk.sys Fri Mar 25 08:12:23 2011 (4D8C4057)
EgisTec Inc. Fingerprint Biometrics/MyWinLocker

ccSetx64.sys Fri May 25 21:34:57 2012 (4FBFDEE1)
Symantec/ Norton Common Client Settings Driver

scmndisp.sys Mon May 28 09:51:48 2012 (4FC32E94)
Netgear Neutral Wireless Solution

HECIx64.sys Tue Jul 3 00:14:58 2012 (4FF21D62)
Intel Management Engine Int... Read more

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Hi i recently upgraded my computer: passed from win32 to win64, had one GB micro 4bg DDR3 bar to 4x G.SKILL RIPJAW 4bg DDR3 for a total of 16bg, had an azus 1bd HDMI card to a PNY 4gb GEFORCE GTX 960. Ever since i got win64 i blue screened a few times at first i thought i was overheating so i replaced the termal paste on the cpu (there was nothing left but dust) and it seemed that physicly removing the GPU solved the problem for a few days. Then i read that my RAM coulb the problem to i tested it and it was ok. Other post sugested it was a voltage problem on my RAM i tryed to check it out on the bios and ended up removing 2 ram bars downgrading to 8 total gb. 2 weeks as passed and now im hitting blue screens every time im runing a Blizzard game ( World of Warcraft, Overwatch and Heros of the Storm) it only happened with blizz games. im also playing Heros and general and Zandronum (source port for ultimate doom doom2 and others from the same engine) i never blue screened on those program. The problem seem specific only to blizzard games. i got BlueScreenView and from what i could make out was my problems seem to be caused by Diver hal.dll (adress hal.dll+12a13b). Im runing all this on a 500 watt power supply. Im more Dork then Nerd and i cant make heads or tails of this plz help me. (ALEXISTREMBLAY file is from my computer)

A:BSOD playing Blizzard games

Hello Bercilak and welcome to 7 Forums!

All of the dump files in your zip folder point to 0x00000124. This bug check indicates that a fatal hardware error has occurred. And it also pin pointed that there is a problem with the PCI Express slot.

Now since you have already done, and I thank you for it, some basic troubleshooting. We can go straight to it.

I noticed that your motherboard is running on an outdated BIOS version and I would recommend that you update it, I hope that this will fix your issues!

Please head on over to the Intel download page:


Select the first link in the list you see, it will be named "BIOS Update [WBIBX10J.86A]".

On the new page scroll down a bit and download the file "WBIBX10J.86A.0336.EB.EXE" this is the recommended way to update the BIOS.

Read this PDF with instructions on how to perform the update process!:


If you have any questions, don't hesitate to ask them, I'll try to give a straight clear answer!

Cheers, Boris

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Have been having the graphics display driver nvlddmkm drop out sporadically when playing various blizzard games. Only recently, while playing Starcraft 2, have I run into a BSOD twice with no visible warning as far as I could tell. As far as I can tell, this only ever happens with blizzard games. At first I thought it was the battle.net client, but issues have still been popping up from time to time despite ending the client while on any of the Blizzard games.

I didn't save the mini dump from either of those, but the one attached is from running windows verifier with the entire list selected. During that time I was getting the whole windows verifier IOmanager violation error.

Any help would be appreciated and please let me know if I can provide any other information.

PS: Having issues with the DM log collector, doesn't appear to be making a file when it finishes. Have attached what sysinfo and events I could below.


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After a recent re-install of my Laptop computer I ran in to a wierd problem when I try to install any games using the Battle.net applicaton to download the games from Blizzard. After installing battle.net and logging in to my blizzard account and then deciding which game to install, the downloader goes on for a few secunds to a few minutes sometimes before I get BSoD'ed. I've tried contacting blizzard and giving them the information of my computer / error messages but they didn't help me solve my problem so I'm hoping I could get some here.

What I've done on my own to solve the problem is (bear in mind that I'm not 100% sure of what I actually have been doing since I lack any cunning for computers):

1. After re-installing my OS I updated every driver to the latest.
2. re-installed the computer again after noticing this problem the first time fearing that I had done something wrong during the installment.
3. Uninstalled protection software that comes with the re-installment. As of now Im currently using Panda Global Protection 2015.
4. When attempting to install the blizzard games I've turned of my firewall/anti-virus. At the 2nd installment of the computer I didnt install my panda even before attempting to install the blizzard games. Results were the same.
5.Trying to apply windows update/error fixes for known errors. No results.
6. I've run Debugging scans, CCleaner,hardware checks and so on.
7. Ofc I tried and restall the battle.net application seve... Read more

A:BSoD Error 0x00000050 when downloading Blizzard games

Hi and Welcome to SevenForums,

Please read through and follow the BSOD posting instructions:
Blue Screen of Death (BSOD) Posting Instructions

I'm sure a member of the BSOD team will be with you as soon as they are available.


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I have recently been getting alot of BSOD errors while play Diablo or Warcraft

Please view the DMP file I included for more information

A:Intermitten BSOD error when playing blizzard games

Hi e8ghtball,

It appears that 'klif.sysklif.sys' is causing issues. This driver is related to 'Kaspersky'. Please remove 'Kaspersky security' from the system using its 'Removal tool': Removal tool for Kaspersky Lab products (kavremover)

* *
* *
* Bugcheck Analysis *
* Bugcheck Analysis *
* *
* *

Use Use !analyze -v !analyze -v to get detailed debugging information.

to get detailed debugging information.

BugCheck BugCheck 1000007E1000007E, {, {ffffffffc0000005ffffffffc0000005, , fffff8000326d600fffff8000326d600, , fffff88003579a48fffff88003579a48, , fffff880035792a0fffff880035792a0}


Unable to load image Unable to load image \SystemRoot\system32\DRIVERS\klif.sys\SystemRoot\system32\DRIVERS\klif.sys, , Win32 er... Read more

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So this is the story guys.3 or 4 months ago i build a desktop system and one month ago my motherboard broke down.I bought another one that is compatible with my cpu but as i see i cant install some games,because i get data1.cab/media1.cab is corrupt/ some files from installation are corrupt.
Got these errors trying to install NFS The Run,Dirt 3 by now, but World Of Tanks and Hearthsone successfully installed.
Also sometimes i get blue screens with erros: PFN_LIST_CORRUPT or MEMORY_MANAGEMENT.I had Windows 8.1 and i thought if i reinstall the windows the problem may disappear but no...Now i have Windows 7 x64 and still cant install games.
I thought my hdd is faulty so i ran a chkdsk and i got no errors.No errors detected with hd tune pro either.
Last night i ran memtest and after some time i got pass complete no errors detected so i shut it down.
Now if you could help me that would be great because i dont know what is wrong.With old motherboard i never got a blue screen though.
Specs:ASUS Pegatron apm-78-gs
4Gb ram 800MHz (2x2GB)
Wester Digital 120GB

A:Can't install some games,Sometimes BSOD occurs

Hello Poli sorry you have had to wait so long now when you say you ran memtest how many "passes" did you let it run for because you have to run at least 8 passes to get any confirmation of errors or not .


The memtest you will need to make a bootable disk / stick andset the BIOS to boot from the optical (disk) or USB and it will take a fairtime to run- some leave it overnight..
Memtest86+ - Advanced Memory Diagnostic Tool
But one thing is very important you must let the test run for at least 8 passes anyless and the findings are no good. Now if errors come up straight away then youcan stop it - see my pics (Keep in mind these are example only as they are shots of older versions but you will get my drift). Now if there are errors and you have more than onestick of RAM in then you will need to test each stick ie remove the sticks andreplace stick 1 in slot 1 and test no errors do the same in slot 2 withstick 1 no errors then repeat the process with stick 2 - that will show up thefaulty stick - the other thing is it could be a faulty slot but most unusual.

It is a very lengthy and tedious process but worth it if youhave errors.
PS Should have said read these and psot back the dumps
Dump Files - Configure Windows to Create on BSOD
Blue Screen of Death (BSOD) Posting Instructions

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Hey guys,

So i've had this build for a few months now. It is my first build. Here are the specs:
Intel Core i5-4690K
Zotac GTX 970
8GB Ram
Asus Z-97-A mobo
Windows 8.1

When i'm playing big games such as BF4 or GTA V, it likes to crash midway through the game constantly. I can play BF4 for a while before it crashes back to the desktop and i cannot play GTA for more than 10 minutes before it does the same. Sometimes these games even causes a BSODr. As well as, Crysis 3 just completely crashes and freezes my computer after a very short time of playing,

Also sometimes when i'm rendering a video in Sony Vegas Pro 13, i get a BSOD too.

I think it may be to do with my graphics card but i just can't quite put my finger on it. My GPU drivers are all updated.

Any ideas?

Edit, here is the DM file thing. ATIF-21_12_2015_160428_80.zip

A:Games crash midway through and sometimes BSOD occurs

Your zip file does not contain any files.
Please make a new one use the Blue Screen of Death (BSOD) Posting Instructions

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I got a 2600, 2gb of ram, Gigabyte GA-7n400-L mobo, 9800 Pro, and a few HDD's, and this has been annoying me lately, mainly because I've been using a few games in window mode, including Battlefield 2 (not often, usually only to test something), it's map editor, and the games Football Manager 2006 and Galactic Civilisations 2 (both of which have options to use window mode).

I had previously belive it was caused after playing battlefield 2, but the last one (tonight, and the final straw to get help) I had'nt played BF2 at all. It happens after hours of playing (I'd say tonights after the memtest was about 4 hours after startup), and I can't "replicate it" beyond playing and eventually it happens. I always have Firefox, Windows Media Player, MSN, Xfire on, and sometimes Azereus as well as playing.

I did'nt have memory dumps on the right way until I saw the site, so I only have the 4 most recent.

I get a variety of stop messages (the line that tells you what type of error it was), including:
7F - UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f) - Latest

I did a 5 hour memtest and got no errors (5 "passes"). Was this long enough to test the memory? I don't think I've ever gotten this without actually being playing a game in window mode (although a few times the BF2 editor crashed, but I thi... Read more

A:BSOD using windowed games, occurs after hours.

Hello and welcome to Techspot.

1 minidump crashes at win32k.sys(Multi-User Win32 Driver) and a bugcheck of 8E. It also references wmplayer.exe(Windows media player).

1 minidump crashes with hardware and has a bugcheck of 0A. It also references ati3duag.dll(graphics card drivers).

1 minidump crashes at ati2cqag.dll(graphics card drivers) and has a bugcheck of 50.

1 minidump crashes at P17.sys(sound card driver) and has a bugcheck of 7F.

You may have a ram problem.

Go HERE and follow the instructions.

Regards Howard :wave: :wave:

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Hey guys,

I'm unsure if this is the correct place to post this, if not, it would be much appreciated if you could point me to the appropriate place.

So i've had this build for a few months now. It is my first build. Here are the specs:
Intel Core i5-4690K
Zotac GTX 970
8GB Ram
Asus Z-97-A mobo
Windows 8.1

When i'm playing big games such as BF4 or GTA V, it likes to crash midway through the game constantly. I can play BF4 for a while before it crashes back to the desktop and i cannot play GTA for more than 10 minutes before it does the same. Sometimes these games even causes a BSODr. As well as, Crysis 3 just completely crashes and freezes my computer after a very short time of playing,

Also sometimes when i'm rendering a video in Sony Vegas Pro 13, i get a BSOD too.

I think it may be to do with my graphics card but i just can't quite put my finger on it. My GPU drivers are all updated.

Any ideas?

A:Games crash midway through and sometimes BSOD occurs

Advice let this remove to BSOD Crashes and Debugging. (contact moderator)

And follow the instructions to upload your Dumpfiles.

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Ever since I installed new RAM, which was 2 sticks of Silicon Power 8x2 RAM, my games have been crashing, and occasionally, I will get a blue screen of death. I tried using my original RAM, but it only uses 4gb out of 8gb, and some of my games won't launch. I tried ordering 2 sticks of 4gb RAM, but the problem keeps occurring. I have also tried to switch around my RAM in every combination, to no avail. I'm out of ideas, and I need some help.

Computer Specs:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18362, Installed 20191103005356.000000-240
Processor: AMD Ryzen 7 1800X Eight-Core Processor, AMD64 Family 23 Model 1 Stepping 1, CPU Count: 16
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce GTX 1060 6GB
Hard Drives: C: 930 GB (126 GB Free); D: 931 GB (324 GB Free);
Motherboard: Gigabyte Technology Co., Ltd. AX370-Gaming-CF, ver se1, s/n Default string
System: American Megatrends Inc., ver ALASKA - 1072009, s/n Default string
Antivirus: Windows Defender, Enabled and Updated

A:Games crash and BSOD occurs after I install new RAM

Crucial guarantees that there recommended RAM will work or you get a 100% refund.


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1st i dont have good skills in computer.
I've tried memtest and pass all of it.
i also tried with driver verifier, after disable all execpt microsoft's drivers, i reboot the pc and it went straight to BSOD and said something like IO manager has prevented the corruped driver or something .
thank you.

A:BSOD occurs after exit games, alt tab. related to ntoskrnl.exe


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Hi, i hope someone could help about my problem. I'm using windows 7 32bit version and I've been having a lot of pc crashes lately and its getting a blue screen and an error related to irql_not_less_or_equal. i really dont know what it is but i manage to get a minidump file. i dont know how to read this error report but from what i read it tracks down the cause of the problem. i'm hoping to find the answer and fix it. the minidump files are attached, 3 reports all in all. i hope someone can help me. thank you very much

A:BSOD occurs while opening browsers and playing games.

anybody care to help?
i just had another crash, it happened when i opened a new tab on my browser.

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Hi, i hope someone could help me. I'm using windows 7 ultimate 32bit version and I've been having a lot of pc crashes lately and its getting a blue screen and an error related to irql_not_less_or_equal. this happens when i try to open a new tab from my Chrome browser and play games. my system just halts and crash entering into a blue screen.

i really dont know what causing it but i manage to get a minidump file. i dont know how to read this error report and i think it needs some kind of debugging tool that i don't have. but from what i heard it tracks down the cause of the problem. i'm hoping to find the answer and fix it. the minidump files are attached, 3 reports in all. i hope someone can help me. thank you very much

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Greetings. I was hoping someone might be able to help me with the following BSOD.

I receive this blue screen randomly while running the computer, it instantly crashes, dumps, and reboots.

I am running this PC on a local network, and I am the primary network administrator.
I have tested my memory with Memtest86, and all 4 sticks passed individually.

Win 7 x 64 Pro. Full Retail version. System age 2 years. OS age 2 years.

System build:

PCPartPicker part list: http://pcpartpicker.com/p/6sMB
Price breakdown by merchant: http://pcpartpicker.com/p/6sMB/by_merchant/
Benchmarks: http://pcpartpicker.com/p/6sMB/benchmarks/

CPU: AMD Athlon II X3 440 3.0GHz Triple-Core Processor
Motherboard: Asus M4A77TD ATX AM3 Motherboard
Memory: G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1600 Memory ($46.99 @ Newegg)
Memory: G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1600 Memory ($46.99 @ Newegg)
Hard Drive: Samsung Spinpoint F3 1TB 3.5" 7200RPM Internal Hard Drive ($109.99 @ Newegg)
Video Card: EVGA GeForce GTX 570 1.25GB Video Card ($267.55 @ Newegg)
Case: NZXT Phantom 410 (White) ATX Mid Tower Case ($99.99 @ Amazon)
Power Supply: Corsair 650W ATX12V / EPS12V Power Supply
Optical Drive: Samsung SH-B123L Blu-Ray Reader, DVD/CD Writer ($77.73 @ Mwave)
Optical Drive: Lite-On iHAP422-98 DVD/CD Writer
Monitor: Asus VH236H 23.0" Monitor ($149.98 @ NCIX US)
Operating System: Microsoft Windows 7 Professional SP1 (64-bit) ($136.48 @ Amazon)
Total: $935.70
... Read more

A:BSOD while running programs, randomly occurs.

Device Concerns:
High Definition Audio Controller PCI\VEN_10DE&DEV_0E09&SUBSYS_15713842&REV_A1\4&1B775579&0&0110 This device is disabled.
Was the above intentional? If so, please explain your troubleshooting steps.
Software Concerns:
Start Menu\Programs\AMD\OverDrive
Start Menu\Programs\ASUS
Start Menu\Programs\ASUS\ASUSUpdate
Start Menu\Programs\ASUS\Cool & Quiet
Start Menu\Programs\ASUS\PC Probe II
Start Menu\Programs\MSI Afterburner
Start Menu\Programs\Spybot - Search & Destroy
AMD OverDrive is known to cause instability with systems. Please remove the software. Software overclocking does not provide reliable overclocking. Overclocking should be accomplished through the BIOS or through the graphics card manufacturer's software.

Recommend removing your ASUS utilities through Start Menu -> Control Panel -> Uninstall a program. They can provide software interfaces with the hardware for overclocking, and even when the overclock is not enabled, that interface can cause instability. They are also not needed for the system to function properly and may reduce system resources.

MSI Afterburner/RivaTuner is known to cause instability with systems. Please remove the software. Software overclocking does not provide reliable overclocking. Overclocking should be accomplished through the BIOS or through the graphics card manufacturer's software.

Spybot Search and Destroy is not the best malware/spyware utility. Take a look a... Read more

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I recently had some problems in my windows. Out of many problems in windows 2 were that windows update was not working and secondly dialogue boxes did not have texts on it.
I ran a quick WDO on windows from Boot and the scan was successful. It found some Malwares and removed it aftet which the above 2 mentioned problems ran away.. But; when I did a full Scan so that problems completly eridate away; BSOD occurred and could not complete the task.. I tried it twice an both the times same thing happened..

So tell me guys what should I do.,,?

Attachment 233017

A:BSOD occurs when running Windows Defender Offline (WDO)

Is McAfee antivirus your antivirus or ESET?
And there are no dumps in the attached zip.

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Hello Forum members,

I have DELL XPS desktop running Windows 7 Home Premium 32 bit, CPU: Intel Core 2 Q6600 Quad-Core (8MB L2 cache,2.4GHz,1066FSB). Memory: 4 GB DDR2 SDRAM 800MHz (4 DIMMs ), video: 256MB Nvidia GeForce 8600 GTS. The PC originally had Windows Vista 32 bit, I later upgraded to Windows 7 32 bit.

BSOD occurs at random and several times a day. BSOD occurs when running Toshiba NTI Backup Now application. Please see attached results of the SF Diagnostic tool.

Any help would be greatly appreciated !!

Thanks in advance

A:BSOD occurs random times and when running Toshiba NTI Backup Now app

Hello npotti.

The BSODs are caused by intel RST driver.

Unable to load image \SystemRoot\system32\drivers\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 8086, {0, 0, 0, 0}

Probably caused by : iaStor.sys ( iaStor+3a15d )

Followup: MachineOwner
And the driver is historically old.

start end module name
8c63a000 8c702000 iaStor T (no symbols)
Loaded symbol image file: iaStor.sys
Image path: \SystemRoot\system32\drivers\iaStor.sys
Image name: iaStor.sys
Timestamp: Sun Sep 30 10:50:12 2007 (46FF320C)
CheckSum: 0004D499
ImageSize: 000C8000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download and install this particular versionof Intel Rapid Storage Driver:
Date: 06/11/2012
You have McAfee installed, which can cause any type of problems in ... Read more

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dont you find the blizzard games extremely addictive. im still playing starcraft since i got it in 98. i have starcraft, diable and warcraft. they are so addictive and i play them everyday. do you guys still play them?

A:Blizzard Games, Do you still play?

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Whats wrong with my new Alienware 15 R3?  I have a tendency to crash at vary levels while playing blizzard games.  Overwatch would crash relatively frequently during normal gameplay.  The crashes seem to subside once I switched to full screen mode.  The Overwatch crashes varied from crashing the game itself, to crashing the entire computer.  The computer crashes would result in a screen freeze and buzzing sound, eventually leading to a self restart.  Occassionally, this would also lead to a windows 10 blue screen; one reason being due to memory fault the other because of tcpip.sys failure.  
Just tried Starcraft 2 and experienced an ingame crash to which a "fatal error" resulted in game to shut down.  Regardless of my settings, this computer should not be crashing for $2400.  I've already tried deleting the various cache folders for the games.  I've updated my cpu chipset drivers, BIOS, Sound drivers, Network Drivers, and most importantly the videocard drivers with no luck.  What else can do I do? I've reinstalled these games multiple times. 

A:Blizzard Games Crashing

Witcher 3

This issue is in addition to the defective monitor on my new alienware 15 R3.  LCD is not properly sealed to bevel causing gap and light to bleed. My assigned alienware tech support rep has not gotten back to me.  It would be great to get a new replacement without these issues OR my money back. 

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Ok where to start...

First off my Specs:
-Windows 7 x64
-Asus P5k
-Intel E8500, not OC'ed
-4850 crossfire
-3 x 2GB DDR2 800 (2 chips are transend and, other is dynet running in dual channel asymmetric mode)
-550 watt Coolermaster PSU
-Coolermaster storm scout case, so loads of Fans.
-250GB seagate primary and 2 terrabyte seagate secondary.

First off, let me explain the whole situation. A few months ago my Graphics card blew and I sent it in for replacement (was a Asus 4850 512mb). The card was in crossfire with my other 4850, the force3d version and while the asus one was in I was using it as the primary card. So a few days ago (yes i know - sent it in a few MONTHS ago and only got it back now. I was procrastinating, we all do it) I got the card back and I put it back in my machine and installed the latest 11.12 drivers.

This is where the problem started. All of a sudden while playing Sc2 I got graphical corruption followed by a BSOD. My immediate thought was it must be the new drivers and so I went back to 11.11 drivers. But as you can assume the problem still persisted. Next I ran all kinds of stress tests:
- Prime95 for an hour
- Memtest for 3 hours
- multiple runs of 3DMark Vantage
which all ended fine and without a BSOD

But yet as soon as I launch WC3 frozen throne to play a game of DOTA, sh** starts happening. 15min into a game I get the same graphical corruption I get in SC2, but in WC3 it sometimes goes away almost as if the dr... Read more

A:BDOD only when playing blizzard games?

Your three most recent were BCC 116


"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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OK, here's a new one on me, though I know that at least three of my friends and some people I've seen on-line have it, though not as bad as I seem to.

I've recently been playing WarCraft III, but like many people, it never seemed to want to read the CD whenever I started the game. I found that if I uninstalled and reinstalled the game, without uninstalling the save game data, it would work smoothly until I shut down my comp, after which the process would start all over again. Now it seems that I'm having the same trouble with a couple other games as well, games that I never had trouble with before. When I tried Diablo 2: Lord of Destruction, the disk no longer read. So I tried it with the original, non-expansion, Diablo 2 disk, and still no dice, same error. Figuring it must be some problem that Blizzard is having, I popped in Homeworld: Cataclysm, by Sierra, and got the same type of error.

I then tried all of my games, one by one, and it seems that these three are the only problem disks. All three will go as far as the autorun menus, but when I click on the "Play" button, the Blizzard games give me a "Please insert Play Disc" or similar error and Homeworld revs up the CD-ROM drive and then just quits the program. I can explore all of them in the drives through My Computer, so I know that XP is recognizing the drives.

All of the disks are scratch free and had been working fine up until I played WarCraft III. I've tried them in ... Read more

A:Blizzard and Sierra Games give CD Errors

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So I got my new omen and there seems to be a codec issue as the sound works fine on head while speaking on skype but quits 4 to 5 mins in while on speaker. Also it will not play sound at all on Blizzard games of any kind with or without head set. I have the new this is the info from order page OMEN Laptop - 17t gaming 2GB 960 Gfx

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Recently I have been having issues with Heroes of the Storm, World of Warcraft, and Starcraft 2. I can play for a while but sometimes, randomly, my computer will lockup and I have to do a hard reset.

This only happens when using these three Blizzard games. Games I play on Steam have not locked up my computer at all. I have attached my dxdiag info and MS info as well.

Thank you!

A:Blizzard games are causing blue screens/lockups

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I have reported this issue on their own forum but no one have made any response yet so ill try my luck here.

Each time im opening a Blizzard download i get a BsoD after 2-5 mins, funny enough this has started after i formated my desktop a few days ago, so im blind on what could course this.

Here is the error report

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1030

Additional information about the problem:
BCCode: a
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8000280733E
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

And my Minidump file is attached to this post aswell.

A:BSOD when using a Blizzard downloader

Ups here they are! Hope you guys can help me with this issue!

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I am getting the BSOD after trying to install Diablo 3 and Heroes of the Storm. I have World of Warcraft installed just fine, from the same launcher. I attached an picture of the BSOD I received trying to install Diablo 3. Any help would be appreciated.

A:BSOD installing with Blizzard Launcher

Need the dump files to troubleshoot.

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Hey, I'm not sure what's happening. I built a gaming rig and it's been playing Steam games just fine, but when I play non-steam games it crashes. I used a blue screen viewer and uploaded a screenshot of it so my friend could see it, but he couldn't figure it out. I'll put it here to see if anyone can help me with it.



8gb Ram
Windows Home Premium 7 64 bit
AMD HD Radeon 6570
AMD FX(tm)-4100 Quad-Core Processor

A:BSOD when running some games, not when running other games

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. If empty (or non existent) please look in the following folders. C:\windows (the dmp should be called memory.dmp), and C:\windows\LiveKernelReports\Watchdog.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump... Read more

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Hi..i have a new computer i bought just a few weeks ago Intel 4 3.0 geforce 5700LE 512 RAM ..a few days ago i recived the erorr massege that asks you if you want to send an error report to windows and the it exited the game..first i tought its just a crash or something but i recieve it now in every game i try to play...when i start him.sometimes i can run some games but after a couple of minutes it does that error message again...
can someone help me with this?
thanks ahead..

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I've been having intermittent BSOD problems for months but it was never really BAD until returning from a month long vacation. Now it seems to happen all the time. It's occurred loading Blizzard Launcher (video games), opening Chrome, during a full-scan CHKDSK (the one with 5 steps, which my roommate insists is the in-depth scan). It can't complete a CHKDSK without bluescreening now, though I did notice it found several bad sectors in the DVD maker section. Crash codes have included 0x0000003d and 0x0000004f.

I don't know enough about computers to be sure but I thought it might be due to my new-ish RAM, and in examination discovered that of the 6 slots my computer has (3 sets of black/blue pairs) the leftmost pair does not register at all and the computer will not post from there. As is it doesn't post unless there is RAM in the blue slots, so right now I have 2 sticks of 4gb (my new RAM) in the black slots and the original two 2-gb sticks I had in the blue slots. Submitting now just in case this crashes again (it did about 10 mins ago while typing this up) but I'll update.

EDIT #1 - I did disable all startup programs and it seemed stable when I ran in safe mode. In googling problems earlier someone suggested it might be related to wifi card driver so I tried to update that manually... but it crashes without loading the install-shield. In typing this up I had an interesting crash where chrome first became unresponsive, an error came up saying 'tried to reference mem... Read more

A:BSOD randomly - opening Chrome, Blizzard Launcher, during CHKDSK

Your logs are incomplete, important files are missing that we need to analyze your issue/s. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.

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I began seeing a blue screen about 5 months ago when I first got my computer, and after posting here with one BSOD report, I was informed of the fact that Avast Virus scanning software could be the culprit. After uninstalling the software, I no longer received the problem.

5 months later, the issue has come back. I've recently installed Fraps and Adobe Premiere Pro CS 5.5 on my machine. I saw the BSOD appear once again 2 days ago and it seems to appear while streaming video and installing a game. I also see my machine hard-lock while streaming video from time to time, but I think the BSOD does not officially trigger, so hard-locking is the result.

I'm not exactly sure what is going on, so I hope that you all may be able to enlighten me. Thanks for any info. I'd love to play D3 next week, but if this is happening, I'll just be on the edge of my seat and not enjoy any of it.

Edit: Related to ntoskrnl.exe in all 3 cases. 0x000000f4

A:BSOD Streaming Video and Installing Game (Specifically, Blizzard)

These were all caused by a critical process being terminated. Lets start by having you run a system file check despite the fact that it is probably a 3rd party driver.

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

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I'm creating this topic to request the evaluation of crash dump.

It usually happens after 15 or 30 minutes playing without problem and not in all games

Note: My computer is new, about 1 month.

I am Brazilian and I used google translator to translate some of the files generated by sf diagnostics. Were partially translated (I kept the original files created in my native language Portuguese Brazil too.) Sorry if this becomes difficult that can help me.

Thank you for your help.

A:BSOD when running games

Only 6 Windows Updates installed. Most systems have 70 to 90 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

These drivers aren't installed, please install them:

Porta serial PCI PCI\VEN_8086&DEV_8C3D&SUBSYS_1C3A1458&REV_04\3&11583659&0&B3 Os drivers para este dispositivo n?o est?o instalados.
Controlador de comunica?o PCI simples PCI\VEN_8086&DEV_8C3A&SUBSYS_1C3A1458&REV_04\3&11583659&0&B0 Os drivers para este dispositivo n?o est?o instalados.
N?o dispon?vel USB\VID_093A&PID_2620&MI_00\6&163532E1&0&0000 Os drivers para este dispositivo n?o est?o instalados.

The first 2 appear to be a part of the chipset drivers for your system. Please install the latest, Win8.1 compatible version.
The last item is a USB device, most likely a video camera. Either install the latest, Win8.1 compatible drivers, or uninstall it and physically remove the device from your system.

These devices are disabled. Is this deliberate? If so, why?:

NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0015&SUBSYS_10DE0101&REV_1001\5&17859A0F&0&0001 Este dispositivo est? desativado.
NVIDIA Hi... Read more

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Hey guys.
Been having an issue recently with games randomly causing my system to BSOD and then reboot itself. It only happens during certain games (TF2, Rusty Hearts and most recently Dungeon Defenders) and with some (Namely TF2) simply taking the graphics settings down to minimum fixes it or at least postpones the issue for a while.

I have a nVidia GeForce GT 240 graphics card and 3 gigs of ram, so none of this games should have any problem at all running at max and before I had to do a clean reformat, they didn't. It's not like I'm trying to run Skyrim or BF3 or something.

I have updated all my drivers, checked for problems with diagnostic tools and even done a disk clean and defrag just to make sure, but still no good.

I am running Windows 7 home with Service pack 1 installed and have included some of the most recent dumps from Dungeon Defenders crashes.

Any help of further advice on how to go about this would be great.

EDIT: I should also add, I can do ANYTHING else on this computer without it randomly crashing, it only happens when playing games. I can spend hours watching youtube videos or playing flash/java games and no problems at all. Only happens during gameplay.

A:BSOD when running certain games

"EDIT: I should also add, I can do ANYTHING else on this computer without it randomly crashing, it only happens when playing games. I can spend hours watching youtube videos or playing flash/java games and no problems at all. Only happens during gameplay"...

You may simply have to upgrade the video card

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Title says most of it, it crashes when running games like Dead Space, Half Life, League of Legends, and hell, it does it with Runescape too. I don't know how to post minidumps, but I have the error:

Attempt to reset the display driver and recover from timeout failed.
***STOP: 0x00000116 (0xFFFFFA800C9FA010, 0XFFFFF88004B8CB78, 0X0000000000000000, 0X0000000000000002)
*** atikmpag.sys - address FFFFF8804B8CB78 base at FFFFF88004B85000, DateStamp 4E86CCD

I can run a programs with system graphics, an i5 sandy bridge, or I can run them in "High Performance" through the catalyst control center, which is how I run most games. The graphics card that handles high performance is a Radeon HD 7690 XT

A:BSOD when running most games

To post minidumps go to: C:\windows\minidump. Minidump files have a .dmp extension. Select all files with a .dmp extension. Right-click and choose "send to compresseed (zipped) folder" Upload that folder here

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Occasionally I've been getting a BSOD running different games. It doesn't seem specific because sometimes it happens and sometimes it doesn't.

As well sometimes my graphics display crashes.

A:BSOD running games.

Hello Db335,

Can you follow the steps below, in regards to the Graphics.

1. Click the start menu.
2. Type in Device Manager.
3. Expand Display Adapters.
(There should be one device listed there, let me know if more than one)
4. Right-click the device from the menu.
5. Select properties.
6. Click the menu driver.

Please post a screenshot on here of what it brings up. Screenshots and Files - Upload and Post in Seven Forums

Just a question, when you open Device Manager, does it display anything with a yellow triangle?

Can you also run a scan with http://www.malwarebytes.org/

Malwarebytes will product a log, please can you upload it to here? Navigate to: C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Logs and upload the logs to here, which have todays date.

Please follow this guide, written by Gerry Conrell.

Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.

Thank you,

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I have a problem with my computer BSOD'ing at totally random times on a range of games I play but not all games, for example Java games like minecraft etc will not cause BSOD and other certain games like any Steam Source engine games I can run perfectly such as GMOD, L4D1/2 CSS etc. It does make me wonder if it is Directx games as the most common to die on me are games like World of Warcraft (if that is run on Directx I assume), Company of Hero's (99% of the time within the first 10 minutes) and Sim City 4.

I have ran checkdisk and rfc scannow (or whatever it is called) but I still need to run memtest when I get my dvd drive to boot it from the iso. I have updated directx, updated all my drivers and even going as far as removing every driver to replace again.
(also note I know my graphics driver is outdated but I had to as it was causing graphic errors in games. But have been getting BSOD on the current old driver and the new version.)

This happened only 2 times on 32 bit that I had originally installed but increased in 64 bit windows if that makes any difference but I am not sure if it made any correlation except that I have ran 64 bit longer than 32 bit.

- x64 Windows Home Premium 64x
- This is my own build.
- Full Retail Version
- Less than 1 year old
- The clean install is around 8-6 months old? (guess)

A:BSOD While running various games

24 of 38 were caused by a memory exception (and I suspect more). While probably caused by a driver you do need to run both memtest and driver verifier. If you cant get it to boot from a cd you can rum memtest from a USB stick
These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver Verifier

Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to off... Read more

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for the last 4 days or so i have been getting random blue screens. it was before i had updated anything except for windows updates. originally i had windows XP but due not not being able to make it past the boot screen at all, not even in safe mode i wiped the drive and went with a fresh install of vista 32 bit. in vista Ive at least consistently been able to make it to the desktop on every boot and not crash until i start running any form of games. i have vista updated with every driver and service pack that is available and ran many ram tests over the 4 sticks that i have. 10 passes on each stick as well as running memtest 86+ overnight. all returning with no errors. i have tried replacing the video card thinking it was the RAM on the card that fried, but alas no luck there either. nothing in this system is overclocked or has ever been overclocked. currently have AVG installed as well. im currently at the end of my rope attempting to get this system running for the last 4-5 days.

? OS - Vista
? x86 (32-bit)
? What was original installed OS on system? Vista x86
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? pre-installed, replaced with XP then returned to Vista with the original disk
? Age of system (hardware): 3 years
? Age of OS installation - have you re-installed the OS? reinstalled to vista 4 days ago
? CPU: AMD Athlon 64 X2 6400+ Black Edition
? Video Card: Nvidia 8800 GT
? MotherBoard: MS... Read more

A:BSOD upon running games

17 memory dumps over 3 days (03 to 05 Jun 2010)
7 different STOP errors with 7 different causes blamed.
You've also reinstalled Windows - so this is (IMO) a hardware issue.

I'd suspect your video card, but you've already changed that out.

So, let's start with the standard diagnostics, but with some caveats to make sure we get the results that we need.

First, please run a hard drive diagnostic. NTFS.sys is present in a couple of the memory dumps - and it's a driver that affects the file system on your hard drive. Also, a failing hard drive can cause all sorts of strange symptoms on a system. So, please follow the instructions here: http://www.carrona.org/hddiag.html (read the details at the link)

Next, please run the Furmark video stress test. I'm not expecting anything from it - but would like to rule out the possibility of a problem with the video card slot on the motherboard causing issues. Here's the instructions and link:


Try this free video stress test: http://www.ozone3d.net/benchmarks/fur/
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Next, please try Prime 95 - using the Small FFT's test (si... Read more

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Experienced 4 BSODs all while running Arma 2 (game). From what I've seen, it says that the problem is volmgrx.sys but I'm not sure how to fix it.

? OS - Vista/ Windows 7 ? - win7
? x86 (32-bit) or x64 ? - x64
? What was original installed OS on system? - win7 home premium
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - full retail, win7 home premium
? Age of system (hardware) - CPU, mobo, GPU are 2 days old. Ram is 2 years old (12GB corsair Vengeance)
? Age of OS installation - have you re-installed the OS? - First installation 2 days ago

? CPU - i5 3750k @ 3.4
? Video Card - GeForce GTX 650
? MotherBoard - ASRock Z77 pro4
? Power Supply - OCZ 600W

? System Manufacturer - custom built
? Exact model number (if laptop, check label on bottom)

A:BSOD - only while games are running

oops, sorry. CPU is i5 3570k, not i5 3750k.

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Hi guys , i'm having this problem when I run games most of the time , it runs smoothly for sometime then it BSOD all of sudden , I used to have Daemon tools instaled on my pc , read it somewhere that it influences in bsod ocurrences and i've uninstaled it , but I still get random crashes

i'm using a

windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4294172672 total
VM: 2147352576, free: 1912336384

the whocrashed program gave me like 4 corrupted files:

sptd.sys (the one related to daemon tools , or at least it's what i've read)

So if you guys can help me i'd be really thankful

A:BSOD when running games


Follow the steps in the article below and attach the requested reports.


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Doesn't matter which game, it does it for them all.
I'm always getting a different error, or it won't tell me what it is at all.
I don't know much about computers at all and I've been trying to figure out what's wrong with no luck. Maybe someone here can help me?
I ran the SF Diag Tool and compressed the folder, I'll attach that.

My OS is Windows 7 Home Premium 64-bit and it is a fresh install.
I got this computer about 2 weeks ago and it's been crashing since I got it.

A:BSOD while running games

Unfortunately there were no .dmp files.. navigate to c:/windows/minidump and zip up any files and add them as an attachment to your next post...

Read other 9 answers

Hi there,

I recently built a new PC and since then have been plagued with BSOD restarts when playing games (namely Skyrim, Saints Row 3, smaller less intensive titles don't seem to be affected e.g. minecraft, atom zombie smasher). It seemingly happens at random anywhere from at the start of the game, to a few hours in.

I have checked GPU temperature and that comes back at between 50and 60 degrees at the time of the crash which is apparently fine according to the card specs (max temp: 100 degrees).

I am running:
? Windows 7
? x64
? Retail version
? Hardware and OS < 3 months old

? CPU: Intel i5-2500K
? GPU: Nvidia GeForce 550Ti
? MotherBoard: ASUS P8Z68-M PRO
? Power Supply: CiT 750W

I have also included the autoruns output, even though the instructions said to download it but never said to run it.

Thanks in advance for any help,

A:BSOD code 116/117 when running games

I only have to look at a number of these to notice a very specific pattern. All of them seem to be occurring as TDR failures. This is when your video card drivers fail to respond to DirectX in a timely manner and will force DirectX to reset the driver in order to recover it. Often times this can work, though in worse cases it will attempt to do this multiple times in succession, tripping a BSOD after a few tries since it notices it hasn't resolved the issue.

In your case, however, this is not happening. Rather, when attempting to even reset the driver, that in itself has failed. It means the driver has absolutely no intention of stopping and Windows is not having a good time trying to fix it. As a result, there is an immediate BSOD.

You can review this article to get a good idea of possible causes of TDR failure and potential diagnostics and remedies you can do to ascertain and resolve the issue. If you want my immediate position on the matter, I've noticed all of these are occurring when dealing with the VirtuWDDM.sys driver, which to my understanding is the driver used to mix both GPU power of the Sandy Bridge with that of a discrete, separate video card (LucidLogix's Virtu). It's dated from June, so you may wanna update it. Otherwise, you may be forced to uninstall and not utilize it until they work out the kinks. Again, that's just immediate speculation, given the consistent pattern of this BSOD.

Read other 11 answers

? OS: Windows 7 (Windows XP at first)
? System: x64
? Out of the box: No OS installed, own installation
? OS: full retail version
? Hardware: 1,75 years of age
? Current Installation: around the 1,5 years i think
? CPU: Q8300 @ 2.50 GHz
? First GX260 , after a lot of bsods I used the other one, thinking it would solve it: GX460
? MotherBoard: don't know (can look up later if really needed)
? Power Supply - brand & wattage: don't know (can look up later if really needed)
? System Manufacturer : Self selected hardware by IT Store hiq24.de
? Exact model number (if laptop, check label on bottom): No Information available

Hello, I have some problems that sometimes my WoW just crashes. I think it's very weird and it has a long story to it.

BSOD's with random dumps, changed vid card, OS to XP and Win7, cleaned hardware from dust, monitored temp (~48 degrees celsius on GPU and CPU)

On Ubuntu and OpenGL all seemed to work, didn't test with Direct3D because linux doesnt like it ;)

Long story:
Normally the random bsod were every month. After 3 months I installed Windows 7 (was on XP 32-bit at first). The bluescreens didn't go away, but since 2 months or so it became more and more blue screens up till the point where it was just unbearable (on average every hour or so, never know when you get it). One day had it 5 times in 3 hours and I took out the graphics card from my wife, placed it in my own computer, but the same problem just kept coming up.
... Read more

A:BSOD while running Games (WoW.exe Skyrim.exe)

Hi and Welcome to TSF

1st step) Clean boot Windows 7 (instructions are in below link)
Perform a clean startup to determine whether background programs are interfering with your game or program
2nd step) Download latest motherboard and Graphic card drivers from their manufacturer's websites (make sure to download motherboard chipset drivers)
Uninstall current drivers
Install latest drivers

Reboot into Safe mode
Open up command prompts and run the following command "SFC /scannow"
If it repairs any files "reboot" system

Run Driver verifier for 36 hours
if any BSODs post the dump files here

Read other 19 answers

This occurs when ever I play 3D games, while my hardware can run most games pretty smoothly, it randomly Blue Screens when playing them. I know the obvious solution is do not play games, but surely there's a fix.

Here's some basic spec:

Windows 7 Ultimate 64bit SP1
AMD Athlon 64 Processor 3800+ 2.40Ghz
3.00 GB
nVidia Geforce 6100 nForce 405

More detailed stuff as well as dmp files in zip file as instructed by BSOD Posting Instructions.
Also, System Health Report is saved as res.html in the zip archive :P

Really hope someone can resolve this, it's becoming a pain -.-

A:BSOD when running games, 0x00000124

Quote: Originally Posted by Robert1995

This occurs when ever I play 3D games, while my hardware can run most games pretty smoothly, it randomly Blue Screens when playing them. I know the obvious solution is do not play games, but surely there's a fix.

Here's some basic spec:

Windows 7 Ultimate 64bit SP1
AMD Athlon 64 Processor 3800+ 2.40Ghz
3.00 GB
nVidia Geforce 6100 nForce 405

More detailed stuff as well as dmp files in zip file as instructed by BSOD Posting Instructions.
Also, System Health Report is saved as res.html in the zip archive :P
Really hope someone can resolve this, it's becoming a pain -.-

Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try

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Hi I've been having this problem for some time now. It was fixed at one point but it came back and I have no idea what is the cause. I have done a full reinstall of all of my system.

Is Windows 7 . . .
- x64
- upgrade from Vista x64
- retail upgrade version

- June 2009
- format complete reinstall

A:BSOD While Running Flash or Games

I updated my chipset drivers and I received a different error related to MOM.exe. I'm not really sure how to run hardware tests on video cards which I would like to run even though I still believe it to be a software issue.

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For a few months, I have been experiencing BSOD problems with certain games, such as Sleeping Dogs, and the Mass Effect 2 Demo. Other games, such as Max Payne 3 and Assassin's Creed Revelation have not been a problem.

I can be gaming for 10-30 minutes when the PC will hang. After a few seconds it will either correct itself or crash, and it will within 2 minutes hang again and crash.

I have verified my drivers, and in the process replaced some drivers for mouse and keyboard with MS generic drivers, and I have made sure all drivers and directx are fully up to date as far as I can. The BIOS is the latest version and the processor is listed as compatible with the board, MSI H61M-P31 (G3) v1.0

I have exhaustively bench-tested my RAM, NVidia card and processor. At one time, I was convinced the fault was with the processor and so for a while, borrowed a processor from work (I work at a small independent PC hardware store!) and tested my machine. It seemed to solve the problem, so I approached Intel, and their customer services guy advised me to burn-in test the original processor to verify a fault, and it passed after six hours of testing. I suspect there is no hardware fault, but if there was one at all, I'd wager it is the processor. I cannot return the CPU through work because our supply chain insists warranty is handled by Intel.

I reloaded from the Windows 7 installation DVD recently when I changed my HDD for an SSD, and have experienced exactly the same faul... Read more

A:BSOD 0x00000101 while running certain games.#

By the way...

BIOS settings are all default except SATA mode is AHCI, not IDE and boot priorities. I also have Ubuntu 12.10 and boot via GRUB, but the fault predates the installation of Ubuntu.

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solved it myself, was a faulty RAM stick



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Hey everyone, I've just bought my first pc pre-built and I'm having some BSOD issues while running games in directx10 and 11. I first had this problem when I was playing Civilization V in direct x 10-11 mode. After switching to direct x 9 the BSOD'es stopped. Then when I played Saints row the third in direct x 10-11 the same problem happened. Any information about my problem would be great!

Bit of background info:
I'm currently running a watercooled AMD Phenom x4 955 Black edition over clocked to 3.6ghz.
My graphics card is an nvidia geforce GTX 480 and my pc has 8gb of ram.

I've attached my crash reports and hope that you can help, thanks!

If you need any more information, please ask.

A:BSOD running direct x10 and 11 games.

Hello isuckatusername.

Update the BIOS. It is needed there.

BiosVersion = F4G
BiosReleaseDate = 05/22/2009
Get the BIOS Version F9b dated 2012/08/14; from GIGABYTE - Motherboard - Socket AM3 - GA-MA790XT-UD4P (rev. 1.0) . You may try @BIOS to update the BIOS. It is safe and secured way to do it.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the CPU.
Hardware - Stress Test With Prime95

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of your PSU.

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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.

BugChec... Read more

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