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False 12 hour battery life claims for HP Spectre x360 13 inc...

Q: False 12 hour battery life claims for HP Spectre x360 13 inc...

The HP spectre x360 is advertised as having up to 12.5 hours of battery life. I was so excited when I got it until 4 hours later when it died. So I set out to maximize its battery life to get the advertised 12 hours. Yet, after taking ABSOLUTELY EXTREME measures to extend its battery life to the fullest, I was ONLY able to get 8 hours of battery life. Here's what I did (My laptop is fully updated latest drivers and everything): Generated a Battery Health Report (everything looked good)Used HP's 'Support Assistant' Battery Check and it came back "OK".Turned on 'Powersave Mode' (this dims the screen even at 100%)Reduced the screen brightness to 70%Limited my use to just ONE program (Microsoft Edge) with super quick use of a few other programs.Disabled Cortana.Disabled One Drive sync.Disabled Desktop Slideshow.Disabled ALL auto startup processes services that I knew to be safe to disable. (I disabled things like Bonjour service, google update, microsoft update and adobe update services). Went into advanced power options & set the "Maximum Processor Performance" to 60% (this caps it at 1.48GHz)Even set the WiFi to "Maximum Battery Savings".Then thought "Oh what the hell" and set EVERYTHING to "Maximum Battery Savings" (things like the GPU, the hard drive, etc).Went into the BIOS and disabled the 'eternal flame' LED indicator on the F5 key.After exactly 8 hours of use I was down to 14% so I turned off the wifi and dimmed the screen to 30%. This got me another 15 minutes until I reached 10% and at 10% the computer tells me to plug the laptop in imediately (failure to do so shuts down the computer). My laptop is HP Certified Refurbished. But it came Like New in EVERY respect and the battery life stated it was healthy. So this shouldn't mean anything. It functions fine otherwise, doesn't overheat. I contacted HP support and chatted with someone and they said someone would call me back the next day. Never happened. WHY is the laptop advertised at up to 12.5 hours of battery life when even the most EXTREME and heartbreakingly desperate power-saving measures only achieve about 8 hours of use? Is 12.5 hours with the laptop turned off? I contact HP to ask about the battery life on the Spectre they said it lasts up to 12.5 hours. Since this is a Microsoft "Signature Edition" PC I even hit them up and asked them point blank "Is the advertised 12.5 hour battery life only in standby mode or with use?" their answer on the bottom : I was really hoping to start recording web development tutorials with this and boast about this laptop to my big facebook group for programmers as a great alternative to a mac but a full charge can barely cover a flight to europe (my main reason getting this thing). Is this a defect with the whol line or is something else at play here? SO what's the solution here?

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RELEVANCY SCORE 200
Preferred Solution: False 12 hour battery life claims for HP Spectre x360 13 inc...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 105.2

Hi,  I was not super sure as to where to post this so I put "Notebook Video, Display and Touch".So I bought this new HP Spectre x360 about a week ago during the cyber sales in preparation for classes at University next semester as I was wanting something small, lightwieght, and with a long lasting battery that could get me though the shcool day. I love everything about this laptop except it seems to have a very short battery life. When I bought it, all the tech reviews and the official HP website claimed an 11 to 12 hour battery life, however I cannot seem to get more than around 4 or 5. Perhaps the battery is bad?I do not know too much about computers so I had my brother help me choose the model. I have the i7 6500u, 16gbs of ram, and a 512gb SSD. My brother said with these specific components, the battery life could be effected a little bit but was under the impression that it would still be able to serve me at least 8 hours while at school. Should I contact HP support about the battery life problem? Thank you for any advice you can give me. 

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RELEVANCY SCORE 105.2

I bought the Spectre x360 to replace my HP Envy.  The promised 12+ hours of battery life have resulted in only 4 hours.  VERY disappointing since, I've chosen to buy this product over MAC which delivers 10 hours.  I have checked the forum and there is no solution to this and has been going on for at least a year.  Why is HP not delivering?  I spent $1400 for something that was promised and not delivered.  Can anyone help?  Can I send this back and get a refund? I can't find help anywhere.  LK

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RELEVANCY SCORE 105.2

My x360 QHD Spectre has a low battery life in the beginning it has a 7 hour life with medium brightness then it's like 4:30 hours with Battery Saver on mode and I already removed bloatware and I only watch movies on it but when I game it's 2:30 hours (Fan gets loud and laptop gets hot) I'm pretty sure the battery life should be 10 hours

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RELEVANCY SCORE 105.2

I bought a brand new hp spectre x360 last December 2016 because I was amaze of the features being advertised at Best Buy Station Square Burnaby, CA store and they order it for me. When I got my order which I'm expecting it's brand new product, however after 2 weeks of using it I observed that the battery life has short period of time to think that I fully charged it. Because of these I return my laptop in the store to give complain regarding this matter. The store took it for repair and until now it's almost a month I haven't received any update regarding the status of my laptop. And I'm paying for the laptop which I haven't use. Kindly address this issue and hoping to hear from HP company soon.

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RELEVANCY SCORE 105.2

I recently bought my Spectre x360 and overall I am very happy with my purchase. However, I am a bit concerned with battery life. For my version (i7 processor and UHD screen) I am only achieving about 5 hours usage from each charge. I had expected nearer 9 hours from the adverts for the model. Reading messages from other users I seem to find that to achieve nearer 9 hours i should lower screen brightness to about 50%. Surely the main reason for buying a notebook with a UHD-4K screen is for the display to be bright especially when watching videos (Nertflix, iPlayer etc).Any suggestions about improving battery life please

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RELEVANCY SCORE 105.2

Hi!  I am also having concerns about my laptop's battery life. It would probably run for a max 5 hours out of the claimed 12 hours battery life. I don't have any applications - besides Microsoft programs and iTunes (NO GAMES). I don't overcharge my laptop, so once it reaches 100%, I unplug straight away. Any solutions out there to improve battery performance?Thanks so much in advance! Sam

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RELEVANCY SCORE 104

I just bought the Spectre 360 and am having the same overheating issues as above.  One of the main reasons for the purchase was the hyperbaric cooling system so the laptop would not overheat.  This one is so hot to the touch within an hour of turning it on that it burns my leg if I am using it on my lap.  When on a table, the bottom vents are covered but the side vents are not.  This is a laptop, it is not built to carry around a cooling table, it is meant to be portable.  Mine is less than 12 hours old and I feel as though I need to return it too.  Any updates to this issue before I do that? Thanks.

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RELEVANCY SCORE 104

I know this question has been asked already but I too need a solution to the HP Spectre x360's very, very poor battery life. I struggle to manage 2 hours on this, with brightness at the max (I need it like that). I've seen other people managing 5-6 hours and thats all I really need. If someone could tell me how they managed to get that, I'd be very grateful. Thanks in advance!

A:Battery Life on HP Spectre x360 - Trash

They turn down screen brightness. Single biggest factor in battery duration. 

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RELEVANCY SCORE 104

Hello,I have bought a Spectre X360 with core  i7, 8 GB RAM and 256 SSD. It says that the battery is up to 12 hours. However, my laptop have not been staying more than 6 hours and it's quite hot. Most of the time I just let it runs a BlueStack app. I have made a test as below:DESIGN CAPACITY 55 mWhFULL CHARGE CAPACITY 55 mWhCYCLE COUNT - Battery life estimatesBattery life estimates based on observed drainsPERIOD     -     ACTIVE AT FULL CHARGE - ACTIVE AT FULL CHARGE2015-06-17      4:10:03                               -   4:10:03 -2015-06-18      5:13:26                               -   5:13:26 -2015-06-19      3:55:11                               -   3:55:11 -2015-06-20      4:15:07                           ... Read more

A:Spectre X360 battery life issue!

Greetings for the day dqthehoang, Regarding the battery life and battery backup that has been mentioned here, when the unit says battery upto 12hours, on a idle situation the battery life is upto 12hours or when you are using minimal applications, There are certain applications which would use more battery power, check when you are using any particular application if the battery drains, try updating BIOS through HP.com and Try running battery test through HPSA to check the functionality of the battery, Perform battery calibration on a timely manner to keep the battery in good shape. Regards,Zoan  Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom right to say ?Thanks? for helping!

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RELEVANCY SCORE 104

I bought the i7, QHD version of the Spectre convertible laptop two days before Christmas. Overall, I think it's a great product - which makes it even sadder that I'm thinking of returning it.The advertisements said 11 hours of battery life. Now, obviously that's not going to be accurate for normal everyday usage, but the salespeople in the store (and common sense) said that it would probably still get at least an eight hour, more like nine hour battery life on a single charge. Nope! FOUR HOURS. That's ridiculous. That's just over a third of the advertised battery life.I thought (and still think) it might be an issue with the battery itself, as the computer runs really really hot - it's basically impossible to put this thing on my lap at times. Which is annoying. But I did the HP Support Assistant battery check and it said it was fine, and then I did the BIOS battery check and it passed. And then the HP staff member I was chatting with on the support system had the gall to say "4 hours is actually really good". NO, IT IS NOT REALLY GOOD. Similar laptops in this category get about 7 hours of real time use. I bought this computer in large part because of that puported long battery life, and all the reviews said that the battery life was pretty great - none mentioned being four hours. Were reviewers sent different computers?And this four hours is not playing video games on full brightness settings. No. This four hours is on 25% brightness, power saver mode on, battery saver mode ... Read more

A:Spectre x360 Battery Life and heat

Hi there @jamiethehornsby?,  Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that your HP Spectre x360 Notebook PC is overheating. I would like to address the overheating before dealing with the battery. You said that you had run battery test's and they passed. Do you have the Notebook ventilated? What do you sit your Notebook on when you are using it?Have you done any updates using Windows Updates or the HP Support Assistant? Here is a document for you called Reducing Heat Inside the PC to Prevent Overheating.  Please follow the troubleshooting steps to see if it reduces the heat (and in turn that should help with the battery).  Updating your Notebook BIOS has been the solution for some, stopping apps from starting when the Notebook powers on for others. Some people have found that the Accepted Solution was simply doing another Windows Update. Some of the steps that you need to perform are in the following headings: Updating your Notebook computer BIOS - This document provides step by step instructions for you to follow. Using Windows Task Manager to identify corrupt processes: Services that you do not use (other than Microsoft services) can be shut down to minimize CPU usage. Other st... Read more

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RELEVANCY SCORE 104

I just get the new HP Spectre X360 recently (earlier this month) and I've been loving it so far except for the battery life. I have been barely getting 5.5~6 hours (which is not even close to the advertised 14 hour battery life) with the battery saver settings while being connected to a stable wifi network and just listening to music and browsing on the web. Is there any way to resolve this issue? I also checked the battery through the HP Assistant program and it seems fine. 

A:Poor battery life on HP Spectre X360

Hi.Welcome to forum hyunstar11.In the following link there are some tips (information in Spanish):http://h30467.www3.hp.com/t5/Consejos-de-Expertos-para-notebooks/Consejos-de-mantenimiento-de-Bater%... Understanding Lithium-Ion and Smart Battery Technology Testing and Calibrating the BatteryImproving Battery PerformancePress the icon""to say thanks, Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.





Apart from participating in the forum of Hp in English and Portuguese, I am one of the main authors of solutions in the forum in Spanish.

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RELEVANCY SCORE 102.8

Hi! I purchased my laptop around 3 to 4 months ago via my school. Initially, the laptop was able to live up to its claims of a "long battery life" but within 2 months, the battery life had decreased from 10 hours to 2-3 hours. Moreover, the laptop seems to be very laggy, despite the fact that the majority of my files are stored in Dropbox and I rarely have anything more than a few google chrome tabs open (and occasionally a microsoft word document open). Are there ways to solve this? Should I purchase a new battery?

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RELEVANCY SCORE 102.8

Hello, I got my 2016 HP Spectre x360 (Kaby Lake) laptop a week ago, and it seems the battery life is very underwhelming. I get around 4 hours from mixed usage (browsing/productivity/media). I had the previous gen. Spectre and almost similar tasks got me 8hr+ battery life. I've tried battery testing/calibration etc. suggested in the support pages. Anyone else having similar problems? I want to give the laptop some chance before I replace/return it.

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RELEVANCY SCORE 102

I just purchased the new Spectre x360 (i5 6200u version, model number d108) and I'm experiencing muddling battery life. I only seem to be managing around 6 hours or so of casual browsing. This is with the screen brightness down to the lowest possible, killing/removing unnecessary programs and barely anything running in the background other than Google Drive. I've seen a review which managed to get 9 hours of browsing and that was on the version running the Broadwell CPUs which are supposedly not quite as efficient as the newest ones. So what's going on here? I know manufacturers exaggerate but half the marketed time with minimal load and lowest brightness doesn't seem right?

A:Spectre x360 Poor battery life (Skylake version)

Hi @fanalk,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre x360 with poor battery life. Battery life will vary depending on numerous factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. Here is a link to a performance troubleshooter with Windows. Biggest thing is the Apps are not closed or stopped.Please let me know how this goes.Thanks.





Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom left to say ?Thanks? for helping.I work on behalf of HP

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RELEVANCY SCORE 100.8

Just bought the new 4k 13 inch spectre x360. So far it has been great, except that I am getting nowhere near the advertised battery life. I have already researched these forums, and read the tips located here - http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c00596784 - and here (translated from Spanish to English) - http://h30467.www3.hp.com/t5/Consejos-de-Expertos-para-notebooks/Consejos-de-mantenimiento-de-Bater%... - and nothing has helped.  In just 2 hours of up time with the screen set to 50% or less, I reached 20% battery remaining. This was only with web browsing and some office processses such as email and Microsoft Word. Do I have a bad battery, or is the battery life overall just not as good (or even close to) advertised? The laptop is less than 30 days old. 

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RELEVANCY SCORE 84.4

I am consistantly getting less than 5 hours on my yoga 920 even though the reivews and sale marketing state 15 (or 10 or uhd). I have taken a number of steps to reduce power consumption. Shut off cortana, set to power saver plan,an low brightness setting. I have been using the system only lightl for web browsing and readng gmail. Is _anybody_ getting decent battery life from their yoga? If so please provide advice. I spoke lenovo technical support that they stated that 3-5 hours is expected - not the 10-15 advertised. I feel that I have been sold a bill of goods by their advertising and reviewers. From the chat" JOE LAW: what battery life should I expect for my yoga 920 JOE LAW: is it the 2-3 hours you first stated Shaine: 3-5 hours is the normal battery life for your unit. Shaine: And all the depends on how the computer being used.Shaine: I understand that and I would feel the same way, that's why you may consult our Sales Team to check what they can do about you concern, Joe.

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RELEVANCY SCORE 84.4

I am consistantly getting less than 5 hours on my yoga 920 even though the reivews and sales marketing state 15 (or 10 for uhd). I have taken a number of steps to reduce power consumption: Shut off cortana, set to power saver plan,and low brightness setting. I have been using the system only lightly for web browsing and reading gmail. Is _anybody_ getting decent battery life from their yoga? If so please provide advice. I spoke lenovo technical support that they stated that 3-5 hours is expected - not the 10-15 advertised. I feel that I have been sold a bill of goods by their advertising and reviewers. From the chat" JOE LAW: what battery life should I expect for my yoga 920 JOE LAW: is it the 2-3 hours you first stated Shaine: 3-5 hours is the normal battery life for your unit. Shaine: And all the depends on how the computer being used.Shaine: I understand that and I would feel the same way, that's why you may consult our Sales Team to check what they can do about you concern, Joe.

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RELEVANCY SCORE 82

Hi dears,I've bought in my country (Italy) the Spectre x360 (2015 edition), model 4102nl, 8gb RAM, 256 SSD, i7, QHD display in september, so it's two months old.Since first day I've unboxed my Spectre, I've noticed what looks like a manufacturing defect, despite it's very tiny.My right hinge isn't aligned with the display lid, compared to left hinge and it sticks out from the lid less than 1mm. The left hinge doesn't sticks out.Furthermore, when I open the display lid sometimes (usually when I close the display totally) I can hear a very faint noise coming from the right hinge.Could this lead to breaking itself in the immediate future? Can this cause the display glass to break because of its misalignment?I'd like to avoid to send it to service because I need the laptop for work, only in the case it doesn't cause any problem in the future.I've attached some images examples and a video with the faint sound when opening it. https://www.youtube.com/watch?v=V2j6u3jpL6M left hinge from top  left hinge from side (the good one) right hinge (assumed to be defective) from the topright hinge (assumed to be defective) from the side. It sticks out about < 1mm on the top part

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RELEVANCY SCORE 80.8

I have a new M4800 with unbelievably bad battery life. I'm lucky to get 1 hour on battery, sometimes as little as 30 minutes, on light usage (Word, web browsing). 
I've gone through the BIOS and power settings and this is the best I've been able to do. Googling hasn't turned up any solutions, so I'm hoping someone here can come up with a solution. 
Machine specs:
M4800
Windows 10
Core i7 4810MQ
16GB RAM
Dual SSD
NVIDIA Quadro K2100M
UHD display (3840x2160 native resolution, running at 1920x1080 due to scaling problems)

A:New M4800: 1 hour battery life?

Hi HF_AUTO,
Thank you for writing to Dell Community Forum.
Please update the BIOS to the latest version available on the Dell Support Site.
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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RELEVANCY SCORE 80

I had warranty for my laptop a couple years ago, so I had a problem with my screen and the battery life. They said they fixed both but the battery problem remains the same. at 100% my battery says i have like an hour and 10 mins. even if im just browsing on the internet, or even when im doing absolutely anything. its hard to do anything on my laptop when it only lasts for 1 hour, even with the power saver on. 

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RELEVANCY SCORE 80

Hey :)I've had my Dell XPS 9550 for a couple years now. It's amazing.The only thing I'm not fully in love with is the battery life I get. After a full charge I tend to get about 1-2 hours, 3 hours tops if i'm only emailing.I just finished charging it and put it on battery saver, closed google chrome so only a couple windows explorer windows were open, and my battery says 1 hour left..I've got a Dell XPS 9550i5 processorWindows 101tb SSD filled appox half full32gb ramI've got the smaller of the 2 batteries, but it seems like I should get more than 2 hours on a full battery, right?Thanks everybody!-Garnet

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RELEVANCY SCORE 78.4

My new HP Spectre get very very very hot on the underside when operating for only a short time.  In addition, it has lost battery life.  It now only gets about 4 hours before needing a recharge.  The documentation indicates a battery life of 11+hours.  This is not the case.  The product is only about 2 months old - still under warranty.   Is this a common issue - I have seen reviews of it running warm but this is so hot it appears something is wrong.  In addition, is the loss of battery life related?  And how do we get the battery issue resolved under warranty.   

A:Spectre gets hot - low battery life

Hello~ Try out some of these anti-overheating tips Click Here Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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RELEVANCY SCORE 78

hi, I just bought a new ideapad 100s-14ibr 5 days ago [4-24-2017], I noticed seomthing about the battery life that gave me a hunch: Usually when unboxing a new laptop smartphone, etc., it comes with 40-70% of charge from the factory as industry practice. My laptop had 0% charge and could not power on until after 35 minutes of charging.(lithium-ion batteries only lose only about 1-2% of charge per month in storage. Usually a lituim-ion battery that loses its charge (or doesnt hold its charge) is defective.) My laptop only holds a charge for 5 hours on 75% brightness. Im concerned as most review sites, testers and many credible sources indicate that this laptop has a 7+ battery life and some have even got uo tp 9 hours of battery time. Please let me know if this is normal, if this battery life of 7+ hours is reached only on lowest brightness, etc. Because one tester indicated they reached 7 hours of battery on highest brightness and another had the same time with 70% brightness looping a video. any help/feedback is very helpful as quickly as possible. I have a small window to return laptop for an excange. i dont want a refund as this machine exceeded my expectations in performance and other areas. But I need a laptop that give me a ChromeBook battery life of 7-8+ hours but the flexability of having Windows 10.

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RELEVANCY SCORE 77.6

Good Evening, I recently purchased an : "HP Spectre - 13-v118ca" i7 7500u/8 gig Ram/256 gig hdd. I am puzzled as to why the battery like only Lasts less than 2 hours on full charge. I have reduced the brightness to 0, dropped the Processor to 70%.  I have contacted the Customer Service team they have advised me to speak to tech support or ask for help here.  Can someone please guide me in the right direction? Thanks 

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RELEVANCY SCORE 77.6

When I got my Spectre about 6 mo ago I go 8-10 hrs on a charge when doing word processing and e-mail.  However that recently dropped to less than 4 hrs.  After spending several hours with HP Support, we could find nothing obviously wrong with the machine.  A look at the Task Manager CPU useage revealed nothing extraordinary and the HP Battery check indicated the battery was "ok".  In preparing to send the machine back to HP, I decided to first try to reimage it, i.e. wipe the disk and reload the operating system.  HP makes this easy to do.  Once the new image was installed I methodically  loaded each of my major applications one-by-one and retested the battery life after each install.  I now get 8-10 hrs of battery life. During this process I did not update any of the drivers.  This suggests that one of the recent driver upgrades is the culprit to my battery problem so I'm now much more cautious in accepting these.  I always do a restore point before proceeding and test the battery life afterwards. Testing the battery life can be done in several ways.  The key is consistency.  The method I use is to edit the power settings so that the screen stays on and the machine remains awake.  I then just let it sit for a while.  I typically see a loss of 10% of battery power per hour.  Prior to the reimage I saw 25-30% reduction per hour. 

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RELEVANCY SCORE 77.6

Hi I have a very poor battery life on my HP Spectre 13 G1 (X2F00EA#UUW) notebook. It can very, but usually it is less then 2 hours. I have red somewhere else in the community that it is supposed to be a firmware or something which can help. I have run the diagnostics recommended on this page, but it did not help.http://support.hp.com/in-en/document/c01297640  Please help me! I just realized that I have lost 8% of my battery life, just doing the registration for the community and writing this post  

A:HP SPectre 13 Very poor battery life

NickeDigital wrote:Hi I have a very poor battery life on my HP Spectre 13 G1 (X2F00EA#UUW) notebook. It can very, but usually it is less then 2 hours. I have red somewhere else in the community that it is supposed to be a firmware or something which can help. I have run the diagnostics recommended on this page, but it did not help.http://support.hp.com/in-en/document/c01297640  Please help me! I just realized that I have lost 8% of my battery life, just doing the registration for the community and writing this post  Hi, Kindly check the suggestion from @Riddle_Decipher https://h30434.www3.hp.com/t5/Windows/Spectre-x2-battery-life/td-p/5936663 Regards





"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 77.6

I have an HP Spectre 13-v102nl . The battery life is max 2 hours. It's normal?

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RELEVANCY SCORE 77.6

MY HP IS NOT EVEN 8 MONTHS OLD AND I AM ONLY GETTING ABOUT 2 HOURS.  I WAS GETTING 5 WITH MY OLD ENVY WHICH I PASSED DOWN TO MY HUSBAND AND HE STILL GETS LONGER BATTERY LIFE THAN I DO SO WHAT SHOULD I DO?  CAN I JUST GET THE BATTERY REPLACED UNDER WARRANTY OR IS THAT NOT INCLUDED?

A:SPECTRE 360 TERRIBLE BATTERY LIFE

LUANNE1 wrote:MY HP IS NOT EVEN 8 MONTHS OLD AND I AM ONLY GETTING ABOUT 2 HOURS.  I WAS GETTING 5 WITH MY OLD ENVY WHICH I PASSED DOWN TO MY HUSBAND AND HE STILL GETS LONGER BATTERY LIFE THAN I DO SO WHAT SHOULD I DO?  CAN I JUST GET THE BATTERY REPLACED UNDER WARRANTY OR IS THAT NOT INCLUDED?If you think the battery life only lasts 2 hours then I would highly suggest to just ask for a replacement. Anyway i'll inlcude documentations on how you can calibrate or properly set the settings in order for you to optimize your laptops battery life. Please take time to read the articles. How to Improve Battery Life with Windows 10?s New Power Settings While Windows 10 is getting a lot of press for its ?new? Start menu, beyond that there?s still a lot of stuff most users who skipped Windows 8 probably don?t know about. Today we want to talk about Windows 10?s power and battery settings.The quickest way to access the settings is to open the Action Center and click ?All settings?.  On the resulting screen, click the ?System? group.  There are two power-related categories we want to visit, the first will apply to users regardless of whether they?re using a laptop or desktop. These are the ?Power & sleep? settings.The first group concerns when your computer screen turns off when it is on battery or plugged in, while the second group lets you designate when it sleeps.  At the bottom of the ?Power &a... Read more

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RELEVANCY SCORE 77.2

Hello. I recently bought Pavilion x360 11, and on pretty much every review site etc. there was written that the full charge should last for approx. 6 hs of browsing internet. I tested it twice just browsing internet, and not even that much because at the same time i was playing on my PC. Both tests ended up in laptop hibernating after 4-4.5hs. I must say that is rather low battery lifetime, specially for me as I bought it for outside use mostly. Can it be defective battery or maybe upgrade to win 10 would work it out for me ? (asking about win 10 because I've read couple general opinions about how it extended their battery lifetime from i.e. 6.5h to 9h ) Any help would be very appreciated, as I have to make a decision if i want to replace the laptop at store or not.Thanks in advance.

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RELEVANCY SCORE 76.8

Hello, I recently purchased an HP Spectre x360, and the battery life is significantly less than listed on the website. I have read on several post on this forum that others are having the same issue. Please let me know if there's anyway I improve the life of my laptop. I have the i7 processor with 8gb ram. Thank you

A:HP Spectre x360 Battery Issues

Hello samthomreed,  Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power Adapter  After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook   How to improve the life of a Battery:1. Power Plan should be set correctly for extended battery life2. Please keep the Screen Brightness at lower level3. Please turn OFF Wi-Fi Connection when not in use4. Please remove the CD/DVD's from the Optical Drive when not in use Testing and Calibrating the Battery (Windows 10)http://sup... Read more

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RELEVANCY SCORE 76.8

This morning I woke up to discover that my HP Spectre x360 does not sit flat on a desk anymore. It appears that the whole underside of the laptop has adopted a convex curvature, and the center of it contacts the desk below. My guess is that the battery is going bad and has expanded. Anyone else having this issue? Is there anything that can be done to fix this?

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RELEVANCY SCORE 76.8

The battery life on the Spectre x360 that I got two months ago is absolutely dissapointing. Running the default installation of Windows, I'm lucky to get 3.5 hours of battery life using the HP Recommended powerplan while browsing the internet on a stable WiFi network. I have been working with this computer for two months now and after two hours I have to plug it in. Is there anything that I can do to fix this issue or would my best bet be to contact HP directly? I bought this laptop solely based off of the claims that it could get up to 12 hours on battery and the fact that I'm lucky to see a third of that is upsetting.

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RELEVANCY SCORE 76.8

I found the the icon on of battery shows not full charged, however, I always use the AC to charge the laptop all the day.The battery icon shows the ac is connecting not charging.So I use hp battery check.It shows I need change the battery asp, and my battery is under gurentee. And there was a code UAJBXW-000000-MFPWLJ-C08M03.

A:Hp spectre X360 battery trouble

Hi Chris,Seems like battery has given up its lifeContact HP technical support directly in your region with the failure ID and product detailshttp://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlThey would send you free replacement of batteryRegardsVisruth

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RELEVANCY SCORE 76.8

The HP spectre x360 is advertised as having up to 12.5 hours of battery life.    I even asked HP.com Sales Rep and Microsoft Sales reps too since they had a hand in building this and are selling it.     I was so excited when I got it until 4 hours later when it died. I updated Windows, updated all drivers and still got around the same time.  I checked the battery and it was in great health. So I set out to maximize its battery life to get the advertised 12 hours. Yet, after taking absolutely extreme measures to extend its battery life to the fullest, I was ONLY able to get 8 hours of battery life. Here's what I did (My laptop is fully updated latest drivers and everything): Generated a Battery Health Report (everything looked good)Used HP's 'Support Assistant' Battery Check and it came back "OK".Turned on 'Powersave Mode' (this dims the screen even at 100%)Reduced the screen brightness to 70% (which really means %50 in power save mode)Limited my use to just one program (Microsoft Edge) with super minor use of a few  other programs.Disabled Cortana.Disabled One Drive sync.Disabled Desktop Slideshow.Disabled notificationsDisabled desktop "Peek" and all window "snapping" functionality.Disabled all auto startup processes services that I knew to be safe to disable. (I disabled things like Bonjour service, google update, microsoft update and adobe update services). Wen... Read more

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RELEVANCY SCORE 76.8

When I check the bettery life it does not show the remaining time for the bettery operation

A:how to know how long battery life remaining in Spectre 360 c...

As we have properly understood your issue you are facing issue in battery chekc up: Make sure you have the latest drivers. Especially graphics driver and BIOS. To do this, make sure Windows Update is fresh, and check HPSA for BIOS updates.Screen brightness has the single biggest impact on battery life. Of course, this is all about personal preference, but a couple clicks down on brightness will often help battery a lot, and might even be a bit more comfortable if you?re using for a long time.The apps you?re using can make a big difference. Playing video with the optimized Xbox Video app will give better battery life than other players. Internet Explorer gives better battery life than Chrome. Always helpful to close things you aren?t using. Things like ads loading on webpages in the background can mess with battery life.nitin singh guleria 

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RELEVANCY SCORE 76.4

I have bought HP Pavilion x360 - 13-s102tu_Laptop (HP Part Code: T0Y58PA) with a view that its battery will run at least for 09.00 hrs but I am getting only 4-4.30 hrs back up. Its normal or laptop having the problem? Any suggestion...

A:Battery life of HP Pavilion x360 - 13-s102tu_Laptop

4.5 hours is actually very good. The 9 hours is based on some conditions not likely to be duplicated in the the real world. The best thing you can do to make the battery last longer (runtime) is to turn down the screen brightness and turn off bluetooth and wifi if you are not using them.  http://support.hp.com/us-en/document/c01297640

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RELEVANCY SCORE 76

Hello all, I recently bought the new HP Spectre x360 (Late 2016 Build) and since then I have noticed problems retaining charge after the computer is completely shut down. I exchanged the laptop yesterday for the same model and have also witnessed battery discharge after shut down. The discharge is about 6-8% every 8 hours when it is shut down. The things I have tried:Turn off Fast BootDeactivate Hibernate (deactivates fast boot as well)Battery Check and Calibration (Battery Check came back "Okay")Deactivate selective USB chargingDeactivate USB Charging when the system is off (using BIOS) I was promised that the issue would be fixed if I calibrated my battery by an HP support employee which did not work. I found a prospective solution online that has caused a known battery drain for thousands of HP Users. Many users experienced this odd battery drainage due to the Intel Management Engine Interface (IMEI) Driver but this is purely what users are reporting and may not even solve my problem. Does anyone else have the same issue and have solved it? If so, please give me a hand. Worst comes to worst, I will have to return this laptop. I have spent too much time trying to resolve this issue (probably 6 hours) and am extremely frustrated since you don't expect this type of issue out of a "luxury" laptop nor a new one at that. Thanks! I'm looking forward to hearing from all of you!

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RELEVANCY SCORE 76

hello, I have a brand new HP Spectre x360, and am very happy with it. However, the battery is getting drained when the laptop is shut-off (not in sleep mode, but really shut-off, by using the windows start button). From 100% to 90% in one week time, and even down to 0% if left for some weeks.I'm wondering if this is due to a problem with the battery (or some other manufacturing issue), or if itīs caused by some kind of setting that causing the computer to not completely shut down for example. Could the farst start-up have anything to do with it? Is there any setting I should change?  Would really appreciate your help as this doesn't seem normal for a completely new computer... Thanks!

A:Battery drain when shut-down (HP Spectre x360)

Hi there @lomoens,  You  have come to the right place to ask questions, find solutions and get help from HP and the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that your battery keeps draining on your HP Spectre x360 - 13-4101no.  I did some research and found documentation for you based on the battery depleting. First, before I provide you with steps to help resolve the battery issue, I would like to Welcome you to Support Forums and thank you for joining in!  To resolve the issue you are experiencing with your battery: Please remove the notebook battery, plug the AC power cable back into the notebook, then turn it on. Does it power the Notebook? Please make sure that the AC adapter cable is not plugged into a power strip, surge protector, or secondary power source. It should be directly into a wall outlet.  Here are some documents to use for Troubleshooting Steps:  Battery Does Not Power Notebook or Hold a Charge. If your notebook computer battery does not power the notebook or will not hold a charge, troubleshoot the battery to see if it needs to be replaced. Testing and Calibrating the Battery (Windows 8).To know the condition of your battery, use the steps in this article to test your battery and calibrate it if necessary. Improving Battery Performance (Windows 10, 8, 7, Vista).  Here is ... Read more

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RELEVANCY SCORE 76

So this is a contiuation of the thread that was just closed http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-drain-when-shut-down-HP...  

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RELEVANCY SCORE 76

This Spectre X360 is only 6 days old and the battery life is abysmal.  The battery life is comppletely opposed to what HP advertises. For me, the advertised 12.5 Hours of battery life was the key point to buy it. But I can barely get 4 hours of light use. Is this an isolated problem or a common proble with this model. I am really dissaponted. I would like to keep it as I like the rest of it, but the battery, struggling to get barely to four hours is completely unacceptable. HP is misleading customers. This issue is forcing me to return it and look for alternate options. What are the best settings for Better Battery life? I do word processing and light web browsing to do research and the battery life is very dissapointing.  

A:Spectre X360 13-4103dx battery li is abysmal

Where do you have the screen brightness set? That is the biggest factor. If you lower the brightness you can extend the life significantly. The runtime claims of laptop makers are like gas mileage claims for cars; true, but only under ideal, laboratory conditions rarely achieved in real life.  You are not the only one to complain. I also have a laptop that is designed for long battery life; Lenovo Carbon X1. I get maybe 5 hours and Lenovo claims 8. I am very happy with 5 hours as I have been using laptops long enough to know that claims of "all day" battery life are not realistic. 

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RELEVANCY SCORE 76

I recently purchased my laptop this past April and it has stopped charging.  I thought it was the charger since my guinea pig chewed the mickey mouse cable a bit, so I got a replacement in the mail.  However, replacing the cable did not solve the issue.  The partially chewed cable worked up until the day I installed Windows 10, coincidentally.  I'm just wondering if it's possible that installing Windows 10 could have caused some unkown bug to cause my laptop to stop charging.  I really don't think it's the charger since it is brand new.  Please can anybody help me?  Thank you. P.S. The laptop battery is dead so I cannot turn it on to check drivers or bios.

A:spectre x360 battery charging issues

The exact same thing happened to me. I received a new adapter and power cord from HP, as my Spectre is only 5 weeks old. The new power cord and adapter didn't work and now my laptop won't even turn on. I wish I could help, but I have no idea what to do to fix my own laptop since it won't turn on. 

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RELEVANCY SCORE 76

So I want to get a battery to charge my new 2016 spectre x360, but U've heard that the third party chargers don't work properly. Anyone using a usb-c battery to charge your laptop? Here's the link: https://www.amazon.com/Anker-PowerCore-Ultra-High-Capacity-VoltageBoost/dp/B014ZO46LK/ref=sr_1_1?ie=...

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RELEVANCY SCORE 76

I do school work and not even heavy browsing. Still my battery is dying with in 4-5 hours after charging. My finals are here and I always have to carry my charger around. I need help.

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RELEVANCY SCORE 76

I have a RavPower external battery pack that doesn't have a connector tip for my Spectre X360 laptop.  Does anyone know the size of the tip on the end of the power adapter, or better yet, where to buy one that will work?  

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RELEVANCY SCORE 76

Went to work on my Spectre x360 today and the battery/power indicator showed 12% left and it wasn't charging...even though it was plugged in.  I quickly turned it off to try conserve power but now it won't turn on. I did notice that when it was on, the white light next to the power plug was blinking. Any ideas? Have never had this happen before.  Pretty frustrated.  I'm out of warranty but have only had the computer for about 18 months.

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