I'm looking at two possible replacement batteries for my laptop, both from the same company and both showing capatability for my PC. My existing battery is 10.8V, 55W, 5100mAH 1 compatable batt is 10.8V, 48W, 4400mAH The other battery is 10.8V, 71W, 6600mAH Is being over or under the watts & mAH of my existing battery goiung to create any problems?
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Hi, Voltage is the main concern. 71W in theory will run longer between charge and 48W will run shorter. Given they are compatible, I would go for 71W battery (probably more expensive). Regards.Read other 1 answers
Product K3Y94UA#ABA My battery will no longer hold a charge. I found an instructional video on the HP site showing how to replace the battery, but I can't find the battery for sale anywhere. Sorry if this is the wrong forum, it isn't obvious where this should go.Read other answers
need a replacement battery for pavilion 13 360. went to hp site but cannot find. computer takes a long time to power on and battery does not recharge. did the dianostics
Dear Customer, Battery, 3-cell, 43-WHr, 2.83-AHr, Li-ion (includes cable)Spare part number 761230-005 You may buy it from here : https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ or https://www.amazon.com/13-A010DX-HSTNN-LB6L-760944-421-TPN-Q146-761230-005/dp/B01GH41DB2 http://www.ebay.com/itm/GENUINE-OEM-HP-X360-13-a-Battery-11-4V-43Wh-761230-005-HSTNN-LB6L-/361539654... Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
I am getting error 601 at boot up, and my battery went from working all day one day to less than 10 minutes the next. Error says battery needs to be replaced - but doesn't give a replacement part number. After literally HOURS on the HP site I still don't have one. HELP! I have an HP Pavilion 13-a113cl x360 notebook and just want the part number or similar that I can use to get a replacement battery. Ifound the video on how to replace the battery - just not what to replace it with. TIARead other answers
I just need to know which battery is best for my laptop. I don't want to get the one that is incorrect and will blow out.
Hi, Part number fof battery for your machine is: 756743-001. Please bookmark the following link for future references: http://partsurfer.hp.com/Search.aspx?SearchText=J9H81UA As you can see: HP store does not stock that part, please try https://www.amazon.com/756743-001-battery-Pavilion-756745-001-756480-541/dp/B01AKA08ME Regards.Read other 2 answers
I have been trying to find out where/how to purchase a replacement battery for my Pavilion 13-b115tu, but so far have been unsuccessful. The Phone Support line told me they couldn't find my computer model number in their system, and Email Support hasn't gotten back to me, despite my receiving an auto-confirmation email with a case ID number. Where can I buy a replacement battery for this computer?
Hi, Part number for battry is 761230-005. Unfortunately N/A from HP Part store. Please try https://www.amazon.com/Cameron-Sino-Rechargeble-Battery-761230-005/dp/B01DM2ATCQ https://www.amazon.com/Genuine-Original-Battery-761230-005-Pavilion/dp/B01J4AW9J6 Regards.Read other 1 answers
Hi, I'm having trouble getting my battery working. It will randomly guess the percentage of the battery and the computer will shut-down while it says theres 50% battery life. I try the HP support app incuided on my computer to do a calibration, however the battery fail the test. Yes, I did a check on the battery state; it says the battery is fine but I know that is incorrect. Anyway, I want to replace the battery but there is no infomation on how or were I should take it. Any help doing it or is it impossable?Read other answers
My HP Pavilion dv7-3028ca laptop needs a new battery. The current battery won't hold a charge, so the machine cannot operate. I had the problem diagnosed by the Geek Squad service at Best Buy. I went to the HP parts website to search and order the replacement but the website generated a message that the replacement battery was no longer available. Help!!! I need to get the laptop up and running again. Do you know where I can order a replacement battery online (e.g a website with the battery in stock)? If the battery has been discontinued, is there a compatible battery on the hp parts website that I can use as a replacement? Thanks for any help or advice you can provide!! Peter
Hi, No longer supplied as you said: http://partsurfer.hp.com/Search.aspx?SearchText=VM246UA Please try: https://www.amazon.com/Battery-480385-001-Compaq-4400-DENAQ/dp/B0031WRF52 Regards.Read other 1 answers
I am looking at options to replace a battery in an HP Pavilion dm-1xxx series laptop, specically dm4-1050ea and dm4-1164nr and dm4-1150ea, but I am confused over battery compatibility. The HP manual, HP Pavilion dm4 Entertainment PC Maintenance and Service Guide (http://www.hp.com/ctg/Manual/c02615687.pdf) gives 9-cell, 93-WH (2.80-Ah) Li-ion : 593550-001 6-cell, 55-WH (2.55-Ah) Li-ion : 553594-001 6-cell, 62-WH (2.80-Ah) Li-ion : 593562-001 so any of these 3 are interchangeable between the -1050ea and the -1150ea ? no, it seems not - read on.... but I see that in the manual for the dm4-1164nr (also the M&S Guide for dm4-1140sa and dm4-1150ea, I now learn), also titled The HP manual, HP Pavilion dm4 Entertainment PC Maintenance and Service Guide (http://h10032.www1.hp.com/ctg/Manual/c03106715), that while the lower rated batteries have the same p/n, the higher rated on is described as9-cell, 100-WH (3.0-Ah) Li-ion : 636631-001 Are these two 9-cell batteries interchangeable, ot not ? They must have physically the same form because they both accept the same lower rated batteries and also have the same elec. spec - 10.8V ? If they not compatible, can I be instructed as to why not ? (eg, they aren't the size, incorrect pin-out, internal resistance too high/low, etc) I see that the maintenance and service manual are split into 10xx and 11xx versions, but question regarding the 9-cell batteries still ... Read moreRead other answers
Hi, I am gonna purchase the new Inspiron 17 5000 (5759). Just wondering if I am gonna change the battery in the future? How can I do that? Or we just can't change it? Thank you for your help!
Please click on link below, hopefully it will be of help:
Inspiron 17 5759 Service Manual - page 14
My laptop is Inspiron 14R (N4010) and the exsiting 48Whr battery is drain very quickly. So I would like to replace new once.I find 90Whr as url below compatible with mine. But I just wonder, Can 90 AC adapter use with 90Whr battery?
90W AC adapteraccessories.us.dell.com/.../productdetail.aspx
My W540 is asking me to consider replacing the battery. The original battery is a 57++, 9 cells, 11.1V, 8.96Ah 100Wh, Li-ion00 battery. Searched on ebay, cannot find an exactly the same one. The closest match one is this: Some 9 cells 57++ is 10.8V, 9.21Ah and Li-ion 20 ----- does this one is better than mine original because of its lower V?----- do you have a reliable seller from ebay or amazon to recommend ? From the Battery Maintenance window I found there is a Battery Health Mode feature somewhere. But where I can find it??Read other answers
I have to replace the battery on a toshiba L355-S7915 laptop. Which battery is better? The Toshiba battery or the B-5040H from battery-biz. anyone use battery biz?
Could you provide links?
I think with batteries the big thing is Watt/Hours. (Don't quote me on that tho)
You might be better off using the same battery as the one you had before, simply for the sake of reliability.
It also will depend on what you use this laptop for.
The last few days I've been getting a message on start up on my laptop that my internal battery was weak. The diagnostics I ran confirmed this. I saw the HP replacement battery wasn't reviewed very well on the HP web site so I purchased a Duracell replacement battery. It appears to be working well, except now I no longer have a battery icon in my lower tray so I have no idea what my battery level is. When it gets low, it gives me no warning and just shuts the laptop down. It also doesn't indicate when I am using my power cord. Is there anything I can do to change this?Read other answers
anyone -- Disassembly & replacement instruction for the cpu fan for a hp dv7 ??
Can you post the exact Model number of your notebook?This information is available on Service and Maintenance Guide, which is available support Page for your notebook model.Read other 9 answers
This seems like a basic question but I cannot find the answer. I have a 'HP Pavilion Notebook15-ab292nr (Touch)'. I want a replacement fan. I go to any site for replacement parts, and they are talking about Pavilion G4, G5, G7, etc, and then sub-numbers after that. I cannot figure out what 'Gx' mine is, or if I am somehow in some other set of hardware. Question - how do I figure out my 'Gx' number, and / or how can i find a replacement fan? thanks much -
The manual on page 56 shows Part # 806747-001 for the replacement fan.The manual also has detailed removal/replacement instructions. You can buy from HP Partsufer or you can Google the part # to find other sources. If you found my answer helpful please say thanks by clicking on the Thumb's Up icon. If my answer solved your problem please mark it as the Accepted Solution. Thanks!Read other 2 answers
I HAVE A PAVILION DV7 4051NR FOR PARTS, MY QUESTION IS: CAN I USE PAVILION DV7 HARD DISK IN MY PAVILION DM3? P/N IS: 0A725, 5V, 800mA DC, SATA 3.0 GB/S. CAN I USE IT IN MY PAVILION DM3? AND WHAT BENEFITS I CAN HAVE DOING THAT. MY PAVILION DM3 IT'S UPGRADED TO 6 GB/S. PLEASE TELL ME IF YOU NEED MORE INFORMATION.Read other answers
what type of fan do I need for a hp pavilion dv7 notebook pc; product = xw397av; [personal information removed]; i7 2630qm
@stardisplays Welcome to HP Forums, this is a great place to get support, find answers and tips,Thank you for posting your query, I'll be more than glad to help you out As I understand you want to replace the CPU Fan and require the type of fan compatible with the DV7,I will be able to provide support, although, it would be a limited support as HP doesn't recommend replacing the fan on your own as it may impact damage upon other parts, Nevertheless, to answer your question: 640903-001 (This is compatible with your series) You could also find your parts on the HP Parts store: Click here Let me know if you need any further assistance,Happy to help,Regards,Read other 1 answers
I am trying to figure out if this laptop is affected by the battery recall and if it isn't I'm looking to order a new battery to replace the old one but I'm not sure which one to by. I can't find this model number on the HP battery replacement page/website.Thank you!
Hi, 593553-001Battery (Primary) - 6-cell lithium-Ion (Li-Ion), 2.2Ah, 47Wh (MU06047) http://partsurfer.hp.com/Search.aspx?searchText=XG996UARead other 1 answers
Need to find appropate replacement part. Battery does not hold charge anymore so I should replace with HP spare: 710417-001, but I am not able to access theinformation on HP website.Thanks
@EPagano 710416-001 http://partsurfer.hp.com/Search.aspx?SearchText=710416-001 710417-001 http://partsurfer.hp.com/Search.aspx?SearchText=710417-001 Your manual here. http://h10032.www1.hp.com/ctg/Manual/c03733656 REORead other 1 answers
Hi, everyone. I bought a replacement battery for my 9-year-old HP Pavilion dv6000 laptop. They sent me a 446507-001, but the connector does not line up with the laptop. My battery is a 446506-001. When I try to return it, they tell me that they have sent out lots of these and they work fine. Is there some secret to getting this battery to work when I can't even get it in the slot?
Hi, I don't know why they did not send you a 446506-001. It IS available: http://partsurfer.hp.com/Search.aspx?SearchText=446506-001 446506-001 is not: http://partsurfer.hp.com/Search.aspx?SearchText=446507-001 Regards.Read other 4 answers
Hi , Good Day, I want to ask do Hp still sells battery for Hp Split 13x2 g210dx? Cause 1 of my battery need to be replaced and i tried to look it up in this website but i can't see the spli 13 and the battery i need.
Which battery? There are two batteries. There is a battery in the tablet and another in the Dock (keyboard base). You can use the HP PartSurfer to see if HP sells it . Put the tablet's product number in the search box and click on search.https://www.google.nl/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwjIxrimuYfRA... Tablet battery Battery(3-cell, 33-WHr, 3.05-AH) HP part number 725606-001 Google search for tablet batteryhttps://www.google.nl/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=HP+part+number+725606-00... Dock batteryBattery(3-cell, 32-WHr, 2.96-AHHP part number 725607-001 Google search for dock batteryhttps://www.google.nl/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=HP+725607-001Read other 1 answers
I have a Toshiba with a 10.8v 4800 mAh battery. I ordered a replacement and received a 11.1v 5200 mAh battery that the company said is OK as a replacement.
Will there be any problem with using this battery.
I had problems with logging in and it gave me a completely different user name and password so this may be a duplicate post
That should be OK. Since most batteries on Laptops are designed specifically to PHYSICALLY FIT the diverse shapes, I would be surprised if you could get a poor one providing you steer clear of the "cheap Chinese knock offs".
I need a new battery and can not find it on the parts list on the HP site. On the battery there is a tag that indicates, REPLACE WITH HP SPARE 776622-001. This number does not come up in the parts list. Appreciate any help.
Hi!, @Daverg: Welcome, to HP Forum !. The battery of your notebook, is ...Part No: 776622-001Description: 3 CELL BATTERY 31WHr 2.8AH LI LA03031DFRohs: COMPLY_2.05You can purchase from ... https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ http://www.ebay.com/itm/New-Battery-for-HP-15-F200-15-F210CA-15-F240CA-776622-001-2600mah-4-Cell-/18... https://www.amazon.com/BTExpert®-776906-001-14-w001la-776622-001-LA03031DF/dp/B00SS7EG84Read other 1 answers
I have an HP Pavillion 360 laptop that I purchased in November of 2014. Battery went out in July of 2016. I ordered a new one from HP on Aug. 5, 2016. I received an email on Aug. 24th that said I should receive it on or about Aug. 28th. So, when it didn't arrived by today I called them. They have no idea why it did not ship, and they tell me that it is on back order, and have no idea when it will. Is it always this tough to get an overly expensive part from HP? Is there another source besides HP for my battery? Obviously, I am rapidly losing confidence in HP, so when I have to replace another of my computers or printers, I may have to look to another company entirely.Read other answers
I just ordered a replacement battery for my laptop...1st time replacing the battery. I can't find any info on proper proceedures to discharge, charge, and calibration of the new battery... I'm sure there are power settings I need to change through the process. Can anyone help guide me?Read other answers
Hi,My Y40-70 has been unable to hold a charge and it's restricted me to using it plugged in only. I was hoping someone here would be able to give me the steps I should take to getting this sent in for a replacement.Some extra info:- AFAIK, the warranty is already expired since I bought this August 2014- Battery runs out in approximately 1.5 hours without running any programs and about 0.5 hours browsing on Chrome (after a full charge notification)- I checked sirbuster223's post and he was suggested to posting his machine number so the support could find his parts numbers and I have my machine number ready if it is needed.Please help! At this point, it's become a desk computer instead of a laptop.Read other answers
Recently my battery for my laptop has died and needs replacing.I have searched over the internet for cost effective offical HP replacement parts, but being in the UK nobody has one.I have found a possible replacement on the India site but they wont ship to the UK.The battery i need is VI04 notebook battery.Any help?
@JamesS93? A few on Ebay.UK. http://www.ebay.co.uk/sch/i.html?_from=R40&_trksid=p2050601.m570.l1313.TR0.TRC0.H0.TRS0&_nkw=756743-... The HP part number is 756743-001 REORead other 1 answers
My battery no lomger holds a charge. Been searching for a place tp by a replacement on-line. When I got thtrouh to HP with the model number, I got a response that the bettery was not yet available for purchase. Where is a person to go if you can't get the part from the PC Manfacturer?
Hi, What is your machine ? Must be 20-xxxxx, not just 20. I believe only a very small number of this type of machines around and no availavle at Part store http://partsurfer.hp.com/Search.aspx?SearchText=E1E99UA nor Amazon https://www.amazon.com/722298-001-HP-ENVY-Internal-Battery/dp/B01CISAVJQ Well, you have to wait or try eBay http://www.ebay.com.au/p/722298-001-HP-Envy-Rove-AIO-20-k014us-11-1v-4350mah-Battery/1127886075 http://www.ebay.com/itm/722298-001-Genuine-HP-Rove-Tablet-Li-ion-Battery-RV03XL-722237-2C1-/30178577... Regards.Read other 2 answers
Looking for a replacement barter for my HP notebook model number 15-ba016na
Where are you located (country)? Battery part numbers: (21) Battery 4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-0013-cell, 31-Whr, 2.8-Ah Li-ion battery 807956-001 $45 from HP Part Store: https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=A8F5CE66C5A34393B763ACC709B782E0&SearchIn=P... If this is "the Answer" please click "Accept as Solution" to help others find it.Read other 6 answers
I need to replace my battery (HP Pavilion m6-1045dx). The battery is a MO06 (mo 06) 11.1 V, 5225 mAh battery; says to replace with "HP Spare 671731-001", but i'm finding no matches on Amazon/New Egg (most things that are close say they're for an HP Envy). Any suggestions for a new battery? Thanks.Read other answers
When I turn my computer on, the startup menu will say that the battery is low and will need to be replaced. I've been all through the HP website to find answers. I've done the diagnostics battery test several times and it always says "PASSED" and the battery will automatically jump to 100% no matter what percentage the battery was on. When I do plug the charger in it will say "plugged in but not charging". I've been to the HP Parts Store website and looked up the battery for my computer but it says that "its restricted and not available for purchase." When I plug in the charger the red light will come on and then a few hours later it will change to the white light but the computer will still be on 0%. If I do somehow get the computer to charge it dies quickly. I'm not sure what else is left to do. I've only had this computer for about a year. Any help?
Hello dayjajoline, Update BIOS and see if that fixes the problem and then Calibrate the batterysp76865.exe Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771Testing and Calibrating the Battery (Windows 8)http://support.hp.com/us-en/document/c03325217Testing and Calibrating the Battery (Windows 7)http://support.hp.com/us-en/document/c00821536 Battery will have ONE YEAR warranty from the date of Purchase. HP will replace it under Warranty, if no then you will have to buy onehttp://support.hp.com/us-en/checkwarranty Battery Replacement Part Number : 787521-005 Please try below link to buy : http://www.cheap-laptop-batteries.com/laptop-battery/hp-787521-005.htm https://www.amazon.com/HP-787521-005-Battery-Primary-lithium-ion/dp/B016L3TXIE https://www.amazon.com/ME03XL-13-C010NR-Notebook-787521-005-HSTNN-UB6M/dp/B018E67CVG http://www.ebay.com/itm/HP-Stream-13-c010nr-13-3-Genuine-Battery-ME03XL-787521-005-11-4V-3130mAh-Tes... http://www.replacement-laptop-battery.com/hp-787521-005-battery-88111.html Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee  ... Read moreRead other 1 answers
I have a HP Pavilion 15-e034tx model which is almost 3 years+ now. It's time I replaced the battery, since it's giving warnings But to my utter shock, none of the dealers here in Kolkata, West Bengal have the authentic battery in stock. I've checked Amazon, and it sells for a whopping 8K!!! I don't get the reason... the pavilion g6 series have their batteries priced under 4k, and mine is so old, that HP discontinued selling batteries????!!!! Why?!!! I really need help regarding my situationRead other answers
Want replacement battery for Model No.DV6-2140et
@Lynndoe Your system Specs:HP Pavilion dv6-2140et Entertainment Notebook PC - Product Specifications Product Number:WA044EA You can try using Parts Surfer Select a Country and then enter your device Product Number in the Quick Search box.To see a system-specific list, enter your Serial Number in place of the Product Number.Items accompanied by a tiny box in the Add-to-Cart column are available for purchase. You will be provided with any parts found for that device. Reference:Dragon Document - Help, suggestions, and examplesFind Parts for HP Computer ? Device OR The Service and Maintenance manual provides the following information. Match the battery to the one you want to replace: Battery12-cell, 95-Wh, 8.8-Ah Li-ion battery 511884-0016-cell, 55-Wh, 2.55-Ah Li-ion battery 511872-0016-cell, 47-Wh, 2.2-Ah Li-ion battery 484170-0013-cell, 47-Wh, 4.4-Ah Li-ion battery 516915-001 Parts may be available (depending on your location on the planet) from HP Parts Store When you see a Post that helps, inspires, provides fresh insight,or teaches you something new, click the Thumbs Up on that Post.Fixed / Answered? Click that post Accept as Solution to help others find Answers.Read other 1 answers
I need to replace batteries in my two notebooks but cannot find these products in the HP online list. The two are: 1) Notebook model G72 602SA battery XF133EA and 2) Notebook model G56-106SA battery XM667EA.Are these batteries no longer available and, if that is the case, are there alternatives? I do hope someone can help?
Hi,Manuals,G72: http://h10032.www1.hp.com/ctg/Manual/c02623152G56: http://h10032.www1.hp.com/ctg/Manual/c02657369Compatible battery's part number listed for both G72 & G56 is the same:6-cell Li-lon, 2.20 Ah, 47 Wh 593553-0016-cell Li-lon, 2.55 Ah, 55 Wh 593554-001Available to order here:https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=7E962966FAD44D15A70D272ADCF6815C&SearchIn=P...3rd party sellers:https://www.amazon.com/HP-Laptop-Battery-lithium-Ion-MU06047/dp/B00E9SY078https://www.amazon.com/HP-Original-Replacement-HSTNN-LB0W-CB0W-DM4-6FF4220BJWA05D/dp/B0080FF8K4RegardsVisruthRead other 1 answers
I need to find a replacement battery for my HP Pavilion dv7-4273us Entertainment PC. Searching online has not found an exact match. is an exact match important? or where I can locate a duplicate battery? Tag on battery says : Replace with HP Spare 593550-001 the ones I find have different voltage than the original, does that matter?
Hello, This is the exact replacement of your previous one - PART NUMBER- 593550-001And also mentioned on the battery itself Replace with HP Spare 593550-001 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 8 answers
My notebook battery has packed up after only 14 months. I have been advised by the repair shop that a replacement cannot be found so I need a new laptop. Can anyone help if finding a replacement either from HP or a copy part? I am having no joy in finding one. Many thanksRead other answers
my NDS lite has not had much battery life recently, lasting about 2 hours fully charged, with sound off and brightness all the way down. so i decided to buy a new battery for it. i look on the back of the case, i see 5.2V and 3.4W. but the only problem is. there is no where on the internet selling that specific voltage nor info on what to do. i find many 3.7V and 4.2V ect on ebay. but the thing is. will it still work ok? even with different voltage?
Read other 7 answers
Hi. My battery is my old HP notebook is getting really bad and is at below 10% capacity. So i want to buy a new battery.However i can't find anywhere they are selling it, not online or on the HP sites such as partsurfer etc.Where do i find a battery?
Dear Customer, BatteryDescription Spare part number8-cell, 59-Wh, 2.00-Ah, Li-ion battery 593548-0016-cell, 62-Wh, 2.80-Ah, Li-ion battery 602410-001 You can order the part from HP parts store using the link below. Or purchase the part from any computer store. Link: http://hp.care/2eyb3Bh or https://www.amazon.com/HP-593548-001-Battery-58Wh-4000mAh/dp/B007L4MB8M Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
I just received a notification that my "capacity of battery is from low to very low... consider replacement battery now". I'vev only had this latpop since Nov 2014 and wanted to know if anyone had any helpful ideas for me... Do I need to make an appt with HP or go to Best Buy and make a purchase?Read other answers
I just bought a new Dell Latitude E5250 online and the battery is dead. Where can I buy a genuine Dell battery replacement?
Thank you for writing to Dell Community Forum.
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell