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Mouse and or keyboard randomly stop working

Q: Mouse and or keyboard randomly stop working

Hello everyone I have been having a rather annoying issue for a while now. This mostly happens on start up and once desktop loads up either my USB mouse freezes or my keyboard doesn't work or sometimes BOTH. My keyboard is a PS/2 Keyboard. It seems the only solution when both freeze at the same time is to either restart the computer or unplug them and plug them back in. This morning when I booted it up my mouse immediately was frozen and I unplugged it and plugged it back in and now it is working. This error is very random and sometimes doesn't happen immediately on start up but while browsing the Internet a decent amount of time after start up. Another important thing I forgot to mention is I get NO blue screen or no error message it just stops working. I have no idea as to what could be causing this problem so if anyone could please assist me I would greatly appreciate it.

Thank you

RELEVANCY SCORE 200
Preferred Solution: Mouse and or keyboard randomly stop working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: Mouse and or keyboard randomly stop working

Could you create a perfmon report and attach it please?
http://www.sevenforums.com/crashes-d...tructions.html
(only need the perfmon report for this)

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RELEVANCY SCORE 97.6

They just stop, they don't turn off, they aren't disconnected, the computer still running fine, nothing unusual but the mouse and the keyboard. I don't think this is a problem with the keyboard and mouse because until yesterday I it was a mouse only problem and I was going to buy a new one, but now the keyboard also stop responding and I'm worried. They stop for only a few sec, around 10~~20 secs before normalizing.

A:Keyboard and Mouse stop working randomly.

Hello and welcome maridan48 mate first and most obvious question is have you tried another KB and mouse?

Next are the devices simple units or larger gaming ones that may have drivers?

Third if they are USB connected are the machine's USB drivers up to date - don't rely on the Windows driver test use manufacturers sites.

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RELEVANCY SCORE 97.6

Hello everyone, this problem had started for me only about 3 or so days ago, and is rather annoying. What happens is that randomly while using the mouse, it would freeze up and I would hear the "Device Disconnect" sound, and a second later the mouse would work again. This happens absolutely randomly, and after a bunch of times, both the keyboard and the mouse completely stops working. They are both connected to the USB ports on the motherboard at the back of the computer, and unplugging and replugging does not make them work again. I have tried plugging them into other USB ports, such as in the front and top of the PC, and they start working again, but only temporarily until they once again stop working completely after like 10-30 mins or so. The only solution to get the mouse and keyboard working again [temporarily], is to restart the PC using the main power button. When they stop working, the numlock light is still lit on the keyboard, but the keyboard does not respond, and I have a small indicator light on my laser mouse that just starts blinking, when it normally has never done that. Everything else is still working, such as any music playing, and the internet. I have read soooo many forum posts on the internet and have tried sooo many different things, and nothing has worked thus far, and that is why I am posting, so that perhaps someone could find a solution. Things I have already done:
I have uninstalled and reinstalled all the usb, mouse, and keyboard drive... Read more

A:Mouse and keyboard randomly stop working

Welcome to SevenForums.

Are you using 2 antiviruses on your computer by any chance?

There are no blue screen dump files in your zip. Are you getting BSOD-s or just the issue with the keyboard and mice? Did you try different keyboard or mice?

Do not use CCleaner if you're getting BSOD-s. It can clean away the dump files.

Follow the tutorial below, it might help:USB Driver - General Fix for Problems
Check for a BIOS update:

Code:
BIOS Version/Date Dell Inc. A06, 10/17/2011
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker
Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check
Let us know if any of this helps.

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RELEVANCY SCORE 97.6

I have a toshiba laptop.  The keyboard on the laptop died a while ago, so I purchased an ONN USB keyboard.  Where I am a gamer, I also purchased a Logistics USB mouse.  I installed Windows 8.1 quite a while back and have never had a problem
with it until now.  At times the mouse buttons fail to work, and the keyboard seems to have random keystrokes attached to it.  For instance, when this happens, I can move my mouse pointer around, and can click on individual tabs, but I can't type
anything into any text windows.  I also can't power down the computer by moving the mouse to the edge of the screen and having the options (Search, Settings, etc) come up.  I move my pointer to the edge of the screen and nothing happens.  With
the keyboard, I cannot enter text into any text window, but sometimes entering text will cause strange keystrokes. For instance if I click into the web address window and try to type a single letter, all I get are web addresses I may have visited the day before,
cycling through them one after the other.  Or if I try to type a single letter such as w, the program will turn itself off.  I can re-click to re-open Firefox again, but again I cannot enter any addresses in the address window, and any keystroke
will either turn the program off or just randomly cycle through addresses.
I am not very computer literate so I have no idea what is going on. The only new thing that has happened to my computer is ... Read more

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RELEVANCY SCORE 97.6

Thanks for any help.
Jim
 
 
Symptoms:
- both lock up at once (ctrl-alt-del does nothing)
- reboot needed to fix
- power still present on mouse
- started happening few days ago, getting more and more frequent (15 min someimes)
- Malwarebytes and MSE scans are clean
- seems to happen most frequenty in IE or Firefox (but not sure)
 
System:
 - Dell XPS 8500 tower
 - Intel i5
 - Windows 7 Pro 64-bit
 
Here's the MiniToolBox event log:
 
MiniToolBox by Farbar  Version: 13-07-2013
Ran by Mitchell (administrator) on 23-08-2013 at 07:23:28
Running from "C:\Users\Mitchell\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (08/23/2013 07:16:28 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (08/22/2013 10:10:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (08/22/2013 09:40:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WH... Read more

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RELEVANCY SCORE 97.6

Hello from Greece,
I have the following problem. Randomly my keyboard and the mouse stop working but the computer still run. The only solytion is to press the on/off button from case and restart my pc. It will be happen after 1-2 hours or in minutes. I search the web but i havent see any solution that fits in my system but i read this post http://www.bleepingcomputer.com/forums/t/490153/keyboard-and-mouse-randomly-stop-responding/ and follow the instruction of user Arachibutyrophobia 
 
so i run the minitoolbox and that's the results:
 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Konstantinos (administrator) on 12-10-2013 at 10:31:59
Running from "C:\Users\Konstantinos\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/12/2013 10:14:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/12/2013 10:12:51 AM) (Source: Winlogon) (User: )
Description: Η ενεργοποίηση της άδειας χρήσης `... Read more

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RELEVANCY SCORE 97.6

So i just started up my computer today, and after about 10 minutes, while on youtube, my mouse and keyboard stopped working. The lights on the keyboard and mouse where still on. I had to shut down my computer through the power button, and after i started it up, CHKDSK did a check on windows. After 10 minutes of booting it up again, (again being on youtube in mozilla firefox), same thing happened. I am typing this through safe mode and ran malwarebytes, but it doesn't detect anything.
What can i do to fix this? Thanks

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RELEVANCY SCORE 97.6

As of lately my mouse and keyboard sometimes just stop working. It seems to happen more often while I'm playing games (but that's mostly what I do so not sure if that has anything to do with it ). Usually before it happens I'll hear the usb sound and the mouse will disconnect and reconnect and it'll work fine then just out of the blue it'll disconnect and that's that. I have to shutdown and restart. It only just started doing this a couple weeks ago. My mouse is a logitech UAE-96 (I think) and the keyboard is a microsoft ergonomic 4000, its an ASUS MoBo, I've checked keyboard drivers and they are up to date and I've also checked my usb drivers, also up to date. I used the mouse on my laptop for quite awhile before I built this pc and never had a problem.

A:7 x64 mouse and keyboard randomly stop working.

I'm going to make a new post about the issue I'm having. It's a similar problem to yours.
Take a look. I've done lots of troubleshooting and still no luck. Try turning of the power saving feature on the USB devices.

Control Panel/Hardware and Sound/Power Options/Edit Plan Settings - Change Advanced Power settings

If a USB mouse and keyboard scroll to USB devices open the Plus mark, and disable the power feature. This will prevent windows from shutting off power to the device, a common cause for this problem. Hope it works for you. If not rule out the mouse and keyboard by trying them on other computers, then start walking down the road I'm on...lol

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RELEVANCY SCORE 97.6

My PC won't go into sleep mode either automatically or manually so I just leave it on all day (the screen will go off at the pre-determined time though). However, that's not my issue as I've learned to live with it. I'm just mentioning it because it could be related to the following issue that just started happening yesterday.

When I come down to use the PC after it's been sitting unused for a few hours, the screen is off and I can still hear the fans running and the power light is on, as always. Usually all I have to do is hit a key or move the mouse and the screen comes back on and away I go. The last couple days though, the keyboard and mouse (both USB) appear to have "turned off" (no lights showing on either) during the idle period. Then, no matter what I do I can't get the screen to come back on because they keyboard and mouse have somehow went off.

At that point all I can do is a hard shutdown (holding the power button until the machine turns off) and reboot at which time everything's fine.

Anyone know what's going on? It's one of those "everything was fine for weeks and then all of a sudden" things.

This is a Windows 7 32bit machine, fully updated and no recent changes made.

A:Keyboard and mouse randomly stop working

Since you are doing hard shut downs, I highly recommend a Disk Check with Automatically fix file system errors checked.
As to the mouse/keyboard issue, please provide more information. Are these USB or PS/2 devices?

Also, we have no idea if you have a laptop, desktop, or an HP UFO running Windows 7 (the last one is just a joke; HP has no UFOs to my knowledge ). Please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs

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RELEVANCY SCORE 97.6

Specs: Windows 10 64bit(Windows 7 ultimate 64bit) P67 Sabertooth Motherboard I don't remember the PSU brand but it was gold rated 1000W Logitech G500S mouse Alienware Keyboard Also Logitech wireless keyboard/mouse combo

Observed Action:

I'm doing whatever, usually something graphics intensive(movie or game) or browsing reddit. Then the mouse will stop working for 1-15 seconds. The mouse has an LED mouse speed gauge that will turn off occasionally when this happens the first time or two. After an indeterminate amount of power failures(sometimes 0, usually 2-3, as high as 11) of the mouse, it will stop working completely until restart. Sometimes the keyboard stops working also. Sometimes if I have the wireless keyboard combo plugged in with the gaming mouse, just the gaming mouse will stop working. Sometimes all 3. Some nights I will go through an entire night of gaming without a single failure. Some nights I have 10+ complete failures.

Plugging into different ports/hubs on the motherboard changes nothing. Plugging into USB 3.0 does nothing. I have 5 HDDs, one 120gb first gen intel SSD boot drive, one 3-TB, two 500gb, one 250gb. I've reformatted the SSD, but not the others. I upgraded from Win7 to Win10 today....no change. I have changed my power plan settings to have selective suspension of USB turned off in 'Device Manager' and 'Power Options'. I've blown out my computer and nearly returned it to a new state of cleanliness. I went fr... Read more

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RELEVANCY SCORE 97.6

Hi,

I've been recently having a few problems with my mouse and keyboard, generally it's the keyboard freezes, then my mouse goes (because I have a USB Hub incorporated into my keyboard and that's where my mouse is plugged in), this is really strange because I've been using the setup for over a month now and I haven't had any problems up until recently, where I had to do a huge amount of Windows Updates. Could that me the source of my problems?

P.S. I'm posting from my laptop, because I just cannot use my PC it's almost impossible, so I will get the dump logs and specs of my computer as soon as I can get it to work for a few minutes without me ending up crying.

Thanks in advance

A:Mouse and Keyboard Randomly Stop Working

Hi ParadAUX and Welcome to sevenforums I hope you'll enjoy your stay here.

Could you please provide us with a little bit more information about the computer, would really help us if you were able to get the motherboard model, keyboard and mouse model numbers, it's just really hard to know what the issue might be.

Though have you tried plugging the mouse directly into the PC rather than having it in the keyboard usb hub?

Cheers!
Boris

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RELEVANCY SCORE 96.4

[SIZE=14px]Lately my USB ports have stopped working every now and then. Actually, it seems to be just the ports that have the mouse and keyboard (Logitech MK200) plugged in. Basically what happens:[/SIZE]
Mouse and keyboard suddenly stop function for a fraction of a second.Shortly afterwards (more or less anywhere between 5-15 minutes), the M&KB stop working entirely. But they are obviously still receiving power. That is, the lights of the keyboard and mouse still light up, but the buttons/keys do nothing and the cursor does not move.I could switch my M&KB to the other USB ports. They would work again, but the ports they were in previously would not work. If I plug in my Xbox 360 gamepad to the ports I had my M&KB in, it would be as if the driver does not function. This does not solve the problem, however, because afterwards parts 1 and 2 would just repeat.I could restart my PC and everything would work again, but it does not prevent the problem from happening.
[SIZE=14px]Troubleshooting attempts I have done:[/SIZE]
Unplugging the tower from the power outlet and pressing the power button (this causes the PC to suddenly be powered and then unpower again), then waiting 20 seconds, pressing the power button again, and plugging the tower back in.Going into Device Manager and not allowing the USB ports to be powered off to save power.Reinstalling M&KB drivers.
[SIZE=14px]DxDiag Info[/SIZE]

[SIZE=14px]The computer is about 1.5 years old.[/SIZE]

A:Mouse and Keyboard USB ports randomly stop working

Hello Zakristone,

Could we firstly try add log files from event viewer

Hit the windows logo key + R and type eventvwr.msc and hit enter

Then right click on applications under Windows logs and click on save all event as

Do the same with system as well

Post logs here as a attachment

Thank you

EDITED~~

To upload look for the

Search for where you saved the files

Cheers

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RELEVANCY SCORE 96.4

Hello Forum,
I am working on my mom's PC as she is having major problems.
I'm guessing the recommended solution is going to be a complete new installation when I describe the problems :-)
 
She has had a few credit card numbers stolen/used and her e-mail was compromised.
Windows Defender was disabled and I could not enable it, but now that is fixed (it is again disabled, but this time by the Anti-Virus Program and not the malware). Internet Explorer could not open websites as it always said that the security settings were blocking the website.  Because of these errors, I removed a lot of malware with ADWCleaner, Emsisoft, and Malwarebytes. I'm not convinced I got it all though.
 
The remaining problems are that the PC is extremely slow, the mouse and keyboard randomly stop working (multiple wired devices tested), and random Ads pop up on websites (from AdChoice and WebAds) that should have no ads.
 
The speed of the PC is not of interest to me in this post, I can get to that by cleaning up the startup applications etc.  But I am guessing it will speed up once all malware is removed.
 
Now the PC info:
Windows 7 Home Premium 64 bit
GFI Software Vipre Anti-Virus 2014
 
I hope that's enough info to get us started on a solution!
 
Thanks in advance,
Dave

A:Pop-up Ads on Websites - Mouse/Keyboard randomly stop working

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Up... Read more

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RELEVANCY SCORE 95.6

After 30-60 minutes of job my mouse and keyboard stop responding but lights ara still blinking
I NEED HELP

A:Mouse and keyboard randomly stop working and then it start to blink

Have you tried replacing them?
 
If this is a work computer...have you contacted the organization's IT personnel?
 
Louis

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RELEVANCY SCORE 95.6

I was playing a game (Overwatch, if it matters) and my keyboard stopped working, but the mouse, screen, and sound all continued to work perfectly. After about 10 seconds the screen froze, but the sound and mouse continued to work. Another few seconds the
mouse stopped working, but the sound still worked. The power button did not work, and when I closed my laptop the sounds kept playing. When I unplugged the mouse and plugged it back on the mouse no longer lit up. I waited a bit for laptop to fix itself, to
no avail. I had to open the laptop up and unplug a cable connecting the batter to something to turn off the laptop, plugged it back in, and the laptop worked fine. The same issue happened where the keyboard stopped working and the screen froze, except this
time the sound stopped and the power button still worked. Why did this happen, and how can I stop this from happening again?
The laptop I use is the one in this link: https://www.amazon.com/gp/product/B015PYYDMQ/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1

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RELEVANCY SCORE 94.4

Hey guys, I've had this problem forever now and nothing I try has fixed it! I'd SOOOO appreciate any help I can get. I have a Rocketfish Wireless bluetooth keyboard and mouse and they have worked great for quite a while, but not anymore. I forget exactly when the problem started, but I have upgraded my motherboard and everything else that matters in my computer and reinstalled a valid windows vista basic OS on my PC and the problem still persists.So the problem is that both, the mouse and keyboard, keep freezing throughout the day usually at the same time as each other or one after the other. But after about 30-40 seconds they start working again. I notice it happens more frequently when I'm running more apps or playing a high demanding game, but my computer always has leftover resources for anything that may need them. So makes no sense. After this this problem occurs Event Viewer will show two similar errors:Warning Source: HidBth Event ID: 2"Bluetooth HID device (00:02:76:12:fe:ec) either went out of range or became unresponsive."and"Bluetooth HID device (00:02:76:12:9e:86) either went out of range or became unresponsive."(Notice the only difference are the device numbers... I figure one for the mouse and one for the keyboard)I've tried everything that I know to do. I have the latest drivers from Microsoft although I have tried to install product drivers for my Rocketfish Bluetooth 2.0 EDR Class II Wireless USB Adapter from the rocketfish we... Read more

A:Wireless Bluetooth HID Mouse/Keyboard randomly stop working ALL THE TIME!! :(

Awww man, seriously? No one has any ideas huh? It's the biggest hassle ever and the problem doesn't even seem THAT complicated... but I guess it is. I'm completely stuck and don't know where to go from here Again, if anyone has any suggestions or even an idea of where to go online for some help, I'd greatly appreciate it.
Thanks again,
Colin

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RELEVANCY SCORE 94.4
A:black screen,mouse keyboard stop working randomly at the same time

bump

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RELEVANCY SCORE 94.4

Ok, so I've I thought this problem was ultimately isolated to just opening photoshop: but now it just does it with any program period. How it works is my computer randomly reboots and when it starts back up again the mouse, keyboard, and sometimes monitor are not working. I recently installed new RAM, a nvidia gtx 760 graphics card and a new power supply.

I've tried everything, sfc/scannow, disabling the automatic restart on a fatal error: but it does it anyways, reinstalling/updating the drivers, checking the temperature, air dusting it out, ect: everything short of tactical nuclear weaponry, but this problem just wont take a hint.

Any help would be much appreciated: I'm nearing a deadline and this problem its starting to be a thorn in my side

Edit: now my computer just froze and shut down

Edit: my computer has now bluescreened, it listed no error code but I got a line of text reading 0x0000007F

Its says the crash was caused by: ntoskrnl.exe

A:Computer Reboots randomly, mouse and keyboard stop working on startup

Please follow the Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 82

Recently I have been having this problem where my PS/2 keyboard and mouse both stop responding. The lights are still on, but neither work. Sometimes it happens just to my mouse, and not the keyboard, but usually both. When it happens, they are not responding for anywhere from a few seconds, to a few minutes (but by that point I restart the computer). If it happens just to the mouse, putting the computer to sleep using the keyboard and wakening it again fixes the problem.

I have tried to update the drivers in device manager by letting windows search for them online, but it says they are up-to-date.

I also checked all the connections inside the computer, unplugging and re-plugging each one as well as air-dusting.

Is anyone able to help me find out whats wrong, or how I can fix it?

Thanks in advance.

EDIT: If I can't find a fix, I think I will just purchase a USB mouse and keyboard, but I'd rather try fix the problem first.

EDIT 2: I am still very much in need of help.

A:Keyboard/Mouse randomly stop responding (PS/2)

Well, this can be hard to fix as normally we will suggest opening task manager or resource manager when this occurs to see if you are experiencing high cpu usage, which can cause input devices to become unresponsive. But to open those, you need...a keyboard and/or a mouse! If it only effects the mouse, you can try opening task manager with the keyboard (Ctrl+shift+Esc), and see if you are experiencing high CPU usage.

You can also try unplugging the unresponsive device, and plugging it back in to see if that re-enables it. If it is not an actual PS2 issue, a USB device may not correct the problem. If the problem was happening regularly, you could either boot to safe mode to see if it occurs there, or (better for prolonged testing), perform a clean start to see if there is a conflict causing the problem.

Troubleshoot Application Conflicts by Performing a Clean Startup

Also, the event viewer may provide some help

Event Viewer - Open and Use in Windows 7

A Guy

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RELEVANCY SCORE 82

It happens randomly and suddenly, the keyboard AND mouse will just stop responding. The lights on the keyboard and mouse are still on, the computer is still running, the game is still running everything is working fine except the keyboard/mouse are not working. I have tried unplugging them and plugging them back in, in different ports and still they don't work. The only way to fix it is to restart the computer and then they work again. This seems to be happening more and more frequently with each occurrence.I have tried installing the latest Bios and drivers, Using a different keyboard and mouse, reinstalling windows, running in safe mode and it still happens.
 
 
I have tried:Using a Different Keyboard/MouseUpdating BiosReinstalling WindowsUsing different USB portsUpdating all other driversUnplugging everything and holding the power button for several seconds to release excess static build-up
Virus Scans
Power management.None of this solves the problem.
 
OS: Windows 7 Home Premium 64-bit
Processor: Intel® Core™ i3-2100 CPU @ 3.10Ghz (4 CPUS), ~3.1Ghz
GPU: AMD Radeon HD 6670
RAM: 4096MB RAM
 
Thanks.

A:Keyboard and Mouse randomly stop responding

Please download MiniToolBox  , save it to your desktop and run it. Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size. Click Go and paste the content into your next post.

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RELEVANCY SCORE 79.6

After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

A:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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RELEVANCY SCORE 79.6

Keyboard and mouse stop working

Hi, I'm having some major problems with my Dell Dimension 8400 which runs on Windows XP.
It all started with some files found and replaced during chkdsk.
My PC was working fine yesterday, but today when I turned it on the problem started.
At first, everything is okay. Then, after the initial Windows page the screen goes black and a gray bar appears at the bottom. At this point, the keyboard and mouse shut off (lights go off) and stop working. Once the gray bar has finished loading (1-2 seconds), windows continues to start as usual. The only problem is when I get to the log in screen (where I have multiple user accounts) I cannot choose one to log on with because the keyboard and mouse do not work. I have tried unplugging them and putting them in the USB slot instead but to no avail. I cannot run safemode or anything because the same login screen comes up.
I tried hitting F12 initially and ran hard drive diagnostics which gave me the alarming result:
"Drive 0: ST3160023AS - FAIL - Return Code 7
Drive 2: No device"
Drive 4...my CD drive...diagnostics not supported
Drive 5...my DVD drive...diagnostics not supported

Any Suggestions? Please help!

Thanks in advance.
 

A:Keyboard and mouse stop working AND STOP 0X0000007B

Please follow the steps here for the Stop 0x0000007B error: http://support.microsoft.com/kb/324103

As you will note, one cause can be a boot sector virus.

Return Code 7 can indicate hard drive failure. Drive 0 is the hard drive.

As for CHKDSK replacing files and causing this problem, it's not likely. Even IF you check both options- fix file system errors and scan for and attempt recovery of bad sectors, it didn't 'cause' the problem, it just made it more evident.

Backup everything you do not want to lose and consider replacing the hard drive.
 

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RELEVANCY SCORE 78

This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.

You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer... I'm lost and I've scoured the internet for clues, but no one else seems to have this problem. Please help!

In order to possibly do testing on what is causing this (via suggestions hopefully, I've tried everything I can think of) I am purposely not resetting my computer (thankfully this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).

A:Keyboard/touchpad stop working randomly

Hi I had that same trouble when on windows 8.1
Found out my BIOS was out of date
When upgraded to 10 my manufacturer updated the BIOS
Which in turn updated the latest drivers
Also have you run SFC /Scannow
Follow this link
SFC Command - Run in Windows 10 - Windows 10 Forums
Written by Brink easy to follow

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RELEVANCY SCORE 78

This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.

You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer... I'm lost and I've scoured the internet for clues, but no one else seems to have this problem. Please help!

In order to possibly do testing on what is causing this (via suggestions hopefully, I've tried everything I can think of) I am purposely not resetting my computer (thankfully this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).

A:Keyboard/touchpad stop working randomly

Hi I had that same trouble when on windows 8.1
Found out my BIOS was out of date
When upgraded to 10 my manufacturer updated the BIOS
Which in turn updated the latest drivers
Also have you run SFC /Scannow
Follow this link
SFC Command - Run in Windows 10 - Windows 10 Forums
Written by Brink easy to follow

Read other 0 answers
RELEVANCY SCORE 77.2

My mouse and keyboard after using the computer after a while decides not to work. No lights coming from either device. It needs a hard restart to make it work.

Both plugged into the USB ports but when they stopped working, the wireless (Also usb port) still worked.

Not sure if this related but when I plugged in my USB before, my HDD decided not to be recognised but my SSD was so I wasn't restarted.
 

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RELEVANCY SCORE 76.8

Hello. About a month ago a problem has occured. That problem is still frustrating me and I cannot fix it. I've taken my pc to the store where I bought it and they said it worked for them. The problem is my keyboard and my mouse. When I'm browsing the internet or anything but playing a game,it works fine. Once I start a game, after 20-25 minutes(sometimes even a few hours!) of constant gameplay, caps lock,numlock and scroll lock lights turn on. After that it might turn off and on 1 time,quickly, and then the keyboard would stop responding.After the keyboard stops responding, the mouse does too. There are no lights on the keyboard apart from the one on the top of it, nor can I turn on the numlock ,scroll lock and caps lock lights on. The LED lights on the mouse still work.

I've tried different keyboards and mouses-same.

My specs:
ASUSTEK P6T WS PRO.
10GB RAM,
Sapphire r9 380,
Intel i7 920,2.67 GHz,
MS Keyboard,says "HIV keyboard" in device manager and properties,
HAVIC Mouse,says "HIV mouse" in properties,
465GB of HDD,
Windows 7 Ultimate.

Tried installing new windows,updating bios,updating drivers,changing USBs...
After the mouse and keyboard stop working,the computer is still running,and the keyboard is sending the same input it was when it froze.

Would changing my motherboard fix this?
It would,I think?
PLEASE HELP! I've had this problem for months! It's very frustrating.
 

A:Please Help! Mouse and keyboard stop working!

HelpMePlease1121 said:


Would changing my motherboard fix this?
It would,I think?Click to expand...

Changing your motherboard would most likely not resolve the issue.

How are your peripherals connected to your computer? (USB, etc.)

Thanks,
Xeiver Daniel Pyron

Network Administrator
 

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RELEVANCY SCORE 76.8

Hi,

I am having a problem with my keyboard and mouse not working on my laptop ASUS G2S. It works post Windows Boot Up. It stops working at the logon or welcome screen for windows XP. I can still enter the BIOS as the keyboard and mouse work fine pre windows load. I can get the mouse to work with a USB mouse but I do not have a USB Keyboard atm. The computer did not crash at all to lead up to this I just restarted the computer and ran into this problem. I have also tried booting into safe mode but run into the same program. I do not have the ASUS recovery DVD with me as it is at school and I am at home for a week or so. If you need any other information let me know! Thanks for your help!

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RELEVANCY SCORE 76.8

I'm not too used to computers and stuff, but every once in a while, my desktop will become hot and my mouse and keyboard would stop working. They're still connected to the pc and are still being powered but none of the buttons work. I'm not sure if it has something to do with the heat but it's just really weird. It mostly happens when playing games.
Any help would be appreciated.
Thanks

A:Keyboard And Mouse Stop Working

You didn't tell us anything about this computer, other than it is a desktop and runs W8.1.

What are the temps? Is the interior clean of heat trapping dust? Are all fans spinning? Have you scanned for malware? With what?

It sounds like your computer is locking up - a common heat related symptom.

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RELEVANCY SCORE 76.8

I did a fresh install from the Windows 7 Professional 64 bit that was supplied with the computer.  The load was perfect.  All Microsoft updates were installed except the one that nags about Windows 10.  After loading the wrong Brother printer, I uninstalled that printer.  On the very next boot, the USB mouse and keyboard were both frozen.  Moving them to different USB ports did no good.  Several different models of mouse and keyboard didn't work.  I tried the latest chipset and USB 3.0 drivers from HP's website.  Nothing.  The computer will shut down properly by pressing the power button.  This has happened on 3 of my 23 new computers.  Any thoughts?  Maybe a firmware update?  

A:USB Keyboard & Mouse Stop Working

I forgot to mention that I'm working from images.  I have stages of the installation for just this reason.  That's why I'm able to try different things on different computers.

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RELEVANCY SCORE 76.8

We have about 40 E73's in our office.  At least once a week one of the PC's has an issue where both the mouse and keyboard stop working.  We are using Win7 Pro.  Both work until the boot up process gets to the first Windows screen (Contrl/Alt/Del to unlock the PC)   This stops the boot up/windows start process as there is no way to do wnything.  We have to do a hard shut down of the PC.  The only solution we have found so far is a restore of the system to factory defaults.  Not an ideal solution as it takes to much time and effort. I have not been able to find a better solution to the issue.  Anyone? E73Type: 10AUModel 00ESUSThanksJohn Godish

A:USB Mouse and Keyboard Stop Working E73 Win 7 Pro

Is that the Lenovo usb keyboard and mouse it came with?  Do you have systems with those from after-market, and do they have same problem?   Are you up to date with Chipset (USB ports) driver and BIOS? 
 

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RELEVANCY SCORE 76.8

I am supposed to be using my computer for work in a couple weeks and they needed me to uninstall my kaspersky software and get windows essentials so I used the kaspersky uninstaller found on their website and it looked like it uninstalled the program but the uninstaller kept running for some reason so I closed it and downloaded windows essentials and tried running that. It ran for a while and fed me back an error saying I had another windows installer running on my computer and so I decided to restart my computer. When I went to do that I saw I had some windows updates that had downloaded so I told them to install. I then left and when I got back to start up my computer it ran the last of the install for the windows updates and booted fully into windows but my keyboard and mouse no longer work at all. I tried to hook up a PS2 keyboard and mouse but that still did not work. I tried booting into all the versions of safe mode but still the same problem. The keyboard and mouse and all my USB plugs seem to work just fine while navigating through stuff right up until my computer fully boots into windows. I have tried boot repair but it says nothing needs repairing and I tried to run a system restore as well. The system restore point was earlier in the day right before it installed the "critical update" but when I run it it goes for a while then feeds back a hex error telling me that one or more files could not be restored.

Please please please help me I have run out o... Read more

A:Keyboard and Mouse stop working HELP PLZ!

Hi did you shut down the computer then plug in the ps/2 mouse and reboot

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RELEVANCY SCORE 76.8

Well my mouse and keyboard stop working on the start up,when it says windows in starting when i comes to logging on i cant my mouse and KB is just Locked how do i fix this

A:My Mouse And Keyboard Stop Working

  
Quote: Originally Posted by Girby2K9


Well my mouse and keyboard stop working on the start up,when it says windows in starting when i comes to logging on i cant my mouse and KB is just Locked how do i fix this



I think your mouse just caused my printer to stop working

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RELEVANCY SCORE 76.8

Hey guys,
Yesterday I had a warning from kaspersky saying it had found and deleted a tojan.
Ok, so it was gone, but since my keyboard and mouse just stop working when they feel like it.
the strange thing though is the mouse will still move around (just wont make any tooltips appear or click on anything) and the keyboard wont type yet the shortcuts will still work for eg ctrl+alt+del, the windows logo key and ctrl+shift+esc are the ones i tried so far and they all work, and bring the correct things up.
WHen it happens I have to restart and it is ok.
I will post a HJT log and smitfraud fix log in a couple of mins.
Hope You can help
Kind Regards
Anthony

EDIT1: Just noticed that I cannot click on anything other than the window open.

EDIT2: HJT log below!
Logfile of HijackThis v1.99.1
Scan saved at 18:10:25, on 17/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
E:\Applications\Kaspersky\avp.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
E:\Applications\Nero 7\InCD\InCDsrv.exe
C:\Program Fil... Read more

A:keyboard and mouse stop working!

Try running: SFC /SCANNOW

It is a system file checker (SFC), which will check your Windows files and replace missing and corrupted files.
 

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RELEVANCY SCORE 76.8

Hi.
Sorry for my English.

I have dell optiplex 390 computer. I used it for 6 month without having problem. But now i have problem on keyboard and mouse. Every time turn on the computer it work correctly for 2 or 3 minutes. After that it stop responding. First I thought it have problem with OS. Then I installed windows. But now also it happen as before. When it happen I change the port that mouse and keyboard are connected. Then it again work for 2 or 3 minutes and stop working. I check whether the port I used before can used for other devices so I insert USB flash drive. It detected. So I am confuse what the real problem is. I hope will get your help soon.

Thanks.

A:Keyboard and mouse stop working.

No replay yet??? So bad

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RELEVANCY SCORE 76.8

Mouse and keyboard (both are wired) stop working (hanging) while using. Once I changed mouse, after that for a period of four months no issues but now its starts again. I can?t save any file while facing this issue. Now it is more frequent and daily more than five times. Many of the times while browsing it happens. 

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RELEVANCY SCORE 76.8

I'm using Window 7, 64bit

I removed a file call Kuirkbdfltr.sys because it is causing BSOD, now my mouse and keyboard stop working. They work fine in BIOS and I can get into safe mode but keyboard and mouse still won't work in window.

I need to find a way to put Kuirkbdfltr.sys back from my recycle bin or restore window 7 to earlier setting without the usage of keyboard and mouse.

I have tried different usb port with multiple mouse/wacom tab/keyboard and the window tried to automatically reinstall driver but they still won't work.

Any idea?
 

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RELEVANCY SCORE 76

Hello, I purchased Cooler Master's Devastator gaming gear combo off amazon and received it yesterday. Randomly today the ASDF and JKL; keys (oddly enough the keys you were taught to put your fingers on in elementary school) stopped working. However, they sometimes do work, but then stop again... It does not seem to be a keyboard command or anything like that, the device is getting enough power for the backlight to work, this still occurs with the backlight off, I have restarted my PC, tried different Usb drives and deducted that it was just that keyboard(the one I'm using now is fine) and finally, there is nothing inside those keys.
I feel the problem must lie within the software of the keyboard as there looks like there is nothing wrong with it physically.
I have been googling this all day and have fund nothing even close to the problem I am having.
It would be a huge hassle try and get a refund and I was very happy with the product before this problem occurred. Any suggestions would be helpful.
 

A:Devastator Keyboard ASDF and JKL; keys randomly stop working

Since the old keyboard works it looks like a hardware fault so I would return it and ask for a new one or a refund.
 

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RELEVANCY SCORE 76

I use a Turtle Beach EarForce PX3 (wireless headset) and a wireless Logitech keyboard. After using my computer for a while (few hrs.), my keyboard and headset both 'freeze up' for about 2 seconds every few minutes. My keyboard will act as if my finger is still on the button I was pressing (if I was pressing one) and my headset (both speakers and mic) stop working during these 2 seconds. I used to think it was just my headset until I recently started using a wireless keyboard. I also use a netgear wireless USB adapter. Another thing: my internet connection does not go out during this time as far as I am aware. Does anyone know how I can fix this? (I'm not that good at explaining things, please ask if you need a better explanation of something)

A:Wireless keyboard&headset both stop working randomly for 2 seconds

  
Quote: Originally Posted by Mrarroyo


I use a Turtle Beach EarForce PX3 (wireless headset) and a wireless Logitech keyboard. After using my computer for a while (few hrs.), my keyboard and headset both 'freeze up' for about 2 seconds every few minutes. My keyboard will act as if my finger is still on the button I was pressing (if I was pressing one) and my headset (both speakers and mic) stop working during these 2 seconds. I used to think it was just my headset until I recently started using a wireless keyboard. I also use a netgear wireless USB adapter. Another thing: my internet connection does not go out during this time as far as I am aware. Does anyone know how I can fix this? (I'm not that good at explaining things, please ask if you need a better explanation of something)


this sounds like a issue(s) I have also had before. And to me the part where you say its freezing up after about 2 minutes; sounds like it could be a "too much cpu usage issue". Which means there are too many things running in the background and not enough processor and or ram to power it properly. This could also be a windows driver(s) issue. I might try and reinstall the drivers for these devices and see if that doesnt help resolve it.

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RELEVANCY SCORE 76

Hi
I keep getting this error "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it". And if I leave my PC on to long the keyboard, mouse, and sometimes even the monitor stop working. I've tried unplugging the keyboard and mouse (which are not USB) and plugging them back in, but to no avail.
It's a Dell Dimension 8400
Any help would be much appreciated. Thanks

Edit: I turned off system standby and now only the keyboard and mouse stop working.

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RELEVANCY SCORE 76

I recently built a computer and installed Windows 8.1 on it. All was working smoothly until my mouse grew a tendency to stop working at random, the Windows "USB Unplugged" noise played and then it began to work again. This happens completely randomly whether I am playing a game or I am moving things around on my desktop. This continues to happen until my mouse and keyboard stop working completely. This also happens to my audio, the sound that was playing in the background continues to play, but an odd, sort of glitchy noise plays as well. I have attempted to unplug and plug back in the devices that started working improperly, but it does not work. However, the lights on the devices continue to show. The only solution that I have found is restarting my computer, and when it comes back on, the cycle repeats. Can anyone figure out what is going on!?
 
Computer Specs:
Windows 8.1 (duh)
Intel Xeon 1230 v2
ASUS GeForce® GTX 760 DirectCU II
MSI Z77MA-G45
Seagate Barracuda 1 TB HDD ST1000DM003

Corsair Vengeance Blue 8 GB (2X4 GB) PC3-12800 1600mHz DDR3 240-Pin SDRAM Dual Channel Memory Kit CMZ8GX3M2A1600C9B

| Crucial Ballistix Sport 8GB Kit (4GBx2) DDR3 1600 MT/s (PC3-12800) CL9 @1.5V UDIMM 240-Pin Memory BLS2KIT4G3D1609DS1S00 (Just added this kit)
Corsair Builder Series CX 600 Watt ATX/EPS  80 PLUS (CX600)

A:Keyboard, Mouse, and Sound stop working

Look in the Device Manager to see if there are any yellow warnings or red errors.

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RELEVANCY SCORE 76

Good morning from sunny Cambodia.

My keyboard and mouse work in BIOS but stop at the Windows 7 log-in screen.

This after I flushed my motherboard (ASUS). The flush finished successfully as far as I can tell.

Here is what I have tried:

Starting in safe mode; keyboard and mouse still stop at log-in.

Resetting CMOS.

Trying a system restore. That gave me an error that it could not access a file due to a virus scanner running. I don't know how to uninstall the virus scnner without keyboard and mouse.

Moving from USB 3 to USB 2 but it would appear all USB sockets go dead at log-in.

Changing the USB settings s in BIOS.

Reading every related post I could find on the internet.

I do have Windows 7 Professional installed on another HDD and that starts without problems so it is not a hardware malfunction. However, all my programs are under Windows 7 and I do not want to re-install everything.

I am all out of ideas now and any help would be appreciated.

Regards,

Hanno

A:Keyboard and mouse stop working at log-in screen.

Hi and Welcome to TSF!

Do you have a PS/2 keyboard you can use temporarily?

What is the make and model number of the mouse and keyboard?

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RELEVANCY SCORE 76

I just purchased a new PC with 16 GB of Ram and installed Windows 7 Ultimate 64 bit. My USB mouse and keyboard stop working randomly and when the PC goes to sleep causing me to have to do a hard reset. I have researched this on the web and updated the USB hubs the devices to wake the computer but this has had no effect. My computer shop thinks that the problem is the 16 GB of RAM with Windows. Can anyone offer any suggestions?

Many thanks in advance.

BPMJim

A:[SOLVED] USB mouse and keyboard stop working

The max RAM for Windows 7 Ultimate 64 bit is 192GB so that's not the issue. Since you say "installed", we'll need the rest of your specs to determine the solution.

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RELEVANCY SCORE 76

For some reason my Mouse, Keyboard and Printer will stop working for no reason. I then have to reboot and they normally start working.

Any ideas, I'm lost on this one?

A:Mouse-Keyboard-Printer Stop working

Hi -

Are you updated with Vista SP2?

Check Windows Updates --> www.update.microsoft.com

If kb/ mouse require drivers, see if updates are available.

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 76

Hi, this is my first thread and i'm a bit inexperienced with computers but bear with me here. Ok so yesterday whilst i was playing a game my keyboard and mouse stopped working. The keyboards lights started flashing and the mouse just stopped responding (even though the mouse light was still on). I thought this was temporary so i shut down my computer and turned it on again. The first 30 mins or so were fine but then the same thing happened. So i disconnected their usb ports and connected them again...it didn't work. So the only solution seems to be is reseting the PC. And thats only temporary. I need an urgent solution please. Also this doesn't happen on boot, it only happens when i'm playing a game or have several programs open or drawing something on paint.

My keyboard is : Microsoft Sidewinder X4
Mouse: Logitech Gaming mouse G400
CPU: Intel I7 2600K

Any help is appreciated. Thank you in advance.

A:Mouse and Keyboard stop working during games.

I had this problem once with a PC Update Tool Have you updated anything like mouse and keyboard even the usb drivers

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RELEVANCY SCORE 76

For a while now my my detachable Keyboard, Trackpad and Mouse have kept stopping. It has happened before and cured itself but so far not this time. A new and odd behaviour is that after closing down and relaunching everything does work, for about two seconds only, just enough time to log in and click one item in the Taskbar. From then on I have to rely on Touch, until I set up a standby Bluetooth board and mouse which are not perfect but enable me to keep using my 2-in-1 PC.

As it may not recover of its own accord or may take a long time to do so I would be relieved if someone can diagnose what might be happening and how to prevent it. Is it a hardwear or a software issue?

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RELEVANCY SCORE 76

I havent been on my computer for a few months because I've bought a laptop, but I needed to get some of my data off my computer, but I turned it on and it says Alert! System battery voltage is low. On the bottom of the moniter it says Press F1 to continue, F2 to enter SETUP. I pressed F1 to continue and my keyboard and mouse stop working. How can I fix this?

(My Computer is a Dell Dimension C521)

A:Help! My Keyboard and Mouse stop working on login!

Replace the CMOS battery. You've lost your settings.

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