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Ext USB HD Diagnostics Questions

Q: Ext USB HD Diagnostics Questions

Hello .... this is my first posting after finding this great website resourse and a search of the archive still leaves me uncertain about the compatibility of manufacturer supplied diagnostic programs for external USB hard drives.

Do these diagnostics (like SeaTools) fully work on external USB hard drives?

I've often used these manufacturer supplied diagnostics on my internal IDE or SATA HDs with no problems in getting the diagnostic program to recognize and perform all the various tests.

However, for my external HDs, only the Generic tests are available to me with SeaTools for Windows (i.e. SMART test or Info Report are shown to be not supported on my Seagate and Maxtor external drives). And booting Seetools from a FreeDOS bootable CD will not even recognize these USB drives at all.

Recently, I purchased and placed two new 500GB HDs into external USB enclosures:

1. A Maxtor Basics SATA II/300 that generates very loud annoying clicks while seeking and;

2. A Seagate ST350064 Ultra/100 which has a constant high pitched whine (that drives me nuts).

I've tried different enclosures and also no enclosures with no reduction with regards to the noises.

The SeaTools Windows Version for Windows XP Pro SP2 does see them and can perform the Generic Tests that report no problems.

Am I correct in assuming that I'll first need to remove them from the USB enclosures and connect them on the IDE and SATA connectors on my desktop unit before I can get SeaTools to fully retrieve SMART info and run the other tests that the warranty department of Seagate insists I run before they issue return authorizations?

These are just logical drives for various data storage (that's already backed up using Acronis True Image 11). Other than the noises, they seem to run okay and do indeed pass the Generic Windows SeaTools test.

Maybe the new Maxtor SATAs are just incredibly noisy normally, but the whine from the Seagate is not normal because I have a twin of it that is very quiet with no constant whining.

Thank for any advice or help.

Preferred Solution: Ext USB HD Diagnostics Questions

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Ext USB HD Diagnostics Questions

The Seatools disc: http://www.seagate.com/www/en-us/support/downloads/seatools

SeaTools for Windows
SeaTools for Windows has replaced SeaTools Online and PowerMax. SeaTools for Windows is a comprehensive, easy-to-use diagnostic tool that helps you quickly determine the condition of the disc drive in your external hard drive, desktop or notebook computer. It includes several tests that will examine the physical media on your Seagate or Maxtor disc drive and any other non-Seagate disc drive.

SeaTools for Windows tests USB, 1394, ATA (PATA/IDE), SATA and SCSI drives. It installs onto your system. SeaTools for Windows is completely data safe.Click to expand...

Although I don't like those sounds
I would suggest that you coninue to make backups to external Media
If the USB Drive is your backup Media, then at least you have the backup in two areas

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What a great site!

I've learned a lot here, so much that I'm somewhat confused as to where to start.
The net/net problem is that the family computer systems performance sucks and seems to be getting worse: The network between the two systems is squirrelly (some doc folders show up as RAW and I can't access them from the other computer); Web access is slowing down; Programs are freezing intermittently; Non-response errors are frequent, and when I shut down, I see some kind or memory error flash by before the system shuts down. To make matters works, I shelled out $100 to a local IT guy with little results. Should have spent the money at the pub.


I have two systems; one running XP-pro and the other XP-home. One is a Dell, the other from a lesser known provider (Champaign Computer)
Both are configured with 4 users, had Norton Internet Secruity 2006 until a week ago, now I have Norton 360.

I attribute some of the performance problems possibly to Norton (learned that here). I thought about running a reg cleaner but learned that's not a good idea either. I suspect other problems started to occur when my teen found Myspace and audio streaming (I set some parental controls but she found ways around them with web proxies. I also installed an external HDD (FreeAgent Pro with Memeo BU software, Memeo seems to burden the system). Virus scans come up clean.

I am not sure if I am dealing with application conflicts, unseen infections, piggy... Read more

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I was on a game when I got a BSOD (Blue screen of death.) I ignored it as you usually get them every now and then. I restarted as usual and I opened a program and it crashed; I opened it again and it came up with another BSOD with the error of 'System service exception' when it rebooted, it came up with HP Diagnostics UEFI. I was going to reboot when I thought I should test it as the laptop is around 2 and a half years old. It came back with Memory Slot 2: Bottom slot right failed the memory test (RAM) and Hard Drive 1 component test failed. I am slightly worried as there is only 1 HDD on the laptop and I don't want to lose half of my RAM. Does anybody know what I should do?

A:HP Diagnostics- What do they mean?

nw89192 wrote:I was on a game when I got a BSOD (Blue screen of death.) .... It came back with Memory Slot 2: Bottom slot right failed the memory test (RAM) and Hard Drive 1 component test failed. I am slightly worried as there is only 1 HDD on the laptop and I don't want to lose half of my RAM. Does anybody know what I should [email protected] Please backup your files/data and replace failed components. HEAT (playing games) killed the machine. Regards.

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Hi guys

Im looking for any computer based diagnostic software or "hardware and software" (similar to vehicle diagnotics)

I have used some software that scans every sensor and any software and data stored on any drive.

but would like something a lot more thorough

such as, software that scans everything such as the voltages on any sensor and any possible piece of hardware,What is being stored and can be "rescued" from any device connected to the said computer/s

and so on.. does anyone know of anything like this?


A:PC Diagnostics ?

With all the different Hardware and Software manufacturers out there, and all the make and models of components within all the different computers, you won't find any 1 program capable of reading everything. Closest thing I have seen would be the Ultimate Boot CD which contains dozens of freeware programs for hardware diagnosis, but nothing really for software.

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My Hp probook 4540s used to ave advanced diagnostics but now only has hp diagnostics with the option of hard drive check and memory check and nothing else.

A:HP diagnostics

JA8231 Hello;Allow me to welcome you to the HP forums!Wish I had good news for you, but I don't ... The UEFI diagnostics you refer to are linked to the Win8.1 page for your PC, but NOT to the Win10 page: http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5229456&swLangOid=8&swEnvOid=4158 This could be a simple oversight by HP, in which you could then download and install the diagnostics from the Win8.1 page.  Or, it could more likely be that those do not work in Win10 -- in which you're then out of luck. My suggestion is to try downloading and install them anyway, they might just work.Good Luck

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I have a few questions about diagnostics.
I have a Samsung HD Can I use Seagate SeaTools for its diagnostics?
If not, I need some help on forming a diagnostic CD for Samsung.

A:HD Diagnostics


Get your whole system checked here (free)

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HI,i did a diagnostic scan with pc doc pro 4.2 trial because my computer is running slow even though ive used 30gb out of 140gb,
it said i had 122 interface problems & 195 class id problems (noted severe) and 418 empty key problems.
this has freaked me out as i also run win aso registry optimizer 3.0 weekly but never get that amount of problems.
can i trust pc doc pro to fix all of these problems and will it make any difference as i will have to buy the program but i just want my computer to be running optimum.thank you very much as im totally scratching my head as to what to do ..thankyou..adam haynes


adamski28 said:

HI,i did a diagnostic scan with pc doc pro 4.2 trial because my computer is running slow even though ive used 30gb out of 140gb,
it said i had 122 interface problems & 195 class id problems (noted severe) and 418 empty key problems.
this has freaked me out as i also run win aso registry optimizer 3.0 weekly but never get that amount of problems.
can i trust pc doc pro to fix all of these problems and will it make any difference as i will have to buy the program but i just want my computer to be running optimum.thank you very much as im totally scratching my head as to what to do ..thankyou..adam haynesClick to expand...

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My puter has been giving me error messages that I didn't have enough RAM to open some pages on the internet, so I did what any self respecting gameaholic would do, I went and bought more. I installed 768 SDRAM. And low and behold, I now have lots and lots of memory and no longer get those pesky little messages. However, when I check settings to see the performance of my new memory, it says that I only have 62% of the RAM available. This is with no windows open, I'm not on the internet, nothing. How could this be?..Is there a diagnostics program I can run that will tell me what hog is in my RAM? (no pun intended)...my system is a Windows 98 with a Pentium II. I read extensively on my mb to get the correct memory, so I don't think that is the problem...what the heck could it be?

any suggestions will be greatly appreciated.

A:RAM Diagnostics????

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Hi. Any suggestions for a good easy to use diagnostic tool for PC hang ups, sluggish behavior and general hassles? Thanks for your advice. Steve

A:PC diagnostics

it could be caused by spyware - is this the problems you are having or just looking for some PC diags ???

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so after i have run the windows memory diagnostics i have determined that i have various ram errors. what i would like to know is what dos programs i could use to rectify my problems thanks.

A:ram diagnostics

It takes quite while, best to do it overnight

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 Attach.txt   12.81KB
 ark.log   1.69KB
  1 downloadsNot sure what the issue is -I have Malwarebyte and McAfee both running. McAfee keeps returning the error that real time scanning has been shut off and I have run Combofix many times before , but now it stops after doing a registry backup. Here is the dds.txt

DS (Ver_10-11-05.01) - NTFSx86
Run by breitert at 9:19:03.70 on Sat 11/06/2010
Internet Explorer: 8.0.6001.18975
Microsoft? Windows Vista? Business 6.0.6002.2.1252.1.1033.18.2045.1196 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32�... Read more

A:KWM Diagnostics

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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At Build this year, we gave a sneak preview of a set of new APIs designed to provide diagnostic information about running apps. You can see the videos here and here ? but note that these were based on a pre-release implementation. So, while the Build videos are still correct on broad functionality, the final API names are almost all slightly different. Plus, we added a couple of extra features after Build.

The final versions for the upcoming release are available in the Insider builds from Build 16226, along with the corresponding SDK.

At a high level, these APIs allow an app to:
Enumerate a list of running apps, including UWP apps, Win32 apps, system services and so on.
For each app, get process-specific metrics on:
Memory usage (private commit and working set).
CPU usage.
Disk reads and writes.

For each UWP app, get additional metrics on:
Memory usage (including shared commit) equivalent to the Windows.System.MemoryManager report previously available to an app for its own usage.
State info: running, suspending, suspended, not running.
Energy quota info: under or over.
Enumerate a list of any background tasks that are active for the app, including name, trigger type and entry point.
Enumerate all the processes for the app (using an enhancement to the existing Windows.System.Diagnostics.ProcessDiagnosticInfo class that was previously restricted to an app for its own usage).
The API has a simple hierarchical structure:
The AppDiagnosticInfo type represents a single ... Read more

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1. Ran out of this space in my Q:Lenvovo - backup assigned partition.  14GB.  (My C: drive has 80GB free!) How can I fix this?  Is there a way to expand the partition without deleting it first?  Does Lenvovo or Microsoft or SSD manufacturer have a tool to do this where you just enter the amount you want to expand a partition to and it will adjust the other partition accordingly?  If not; I cannot delete the Q:Lenovo drive using file explorer or disk cleanup utility.  How do I remove at the original backup?  When I go to disk cleanup it shows blank the files; so it is a hidden file or subdirectory.  I even try signing on as System Administratin but forgot the password I created, it been so long ago and never use it.  LOL!   If I cannot do any of this:  There is an option to do a Windows 10 refresh but can you redirect it to a new SSD from the existing SSD? 2. Looking to get a new SSD but in NVMe configuration. a. Does my L450 support NVMe boot up? What type of NVMe does my Thinkpad support?  I thinking of getting the Samsung 860 Evo.b. Is connecting the new NVMe and running transfer SSD software the Windows 10 will recognize the drives and do the transfer?    Serial NumberF0ATPKGPart Number: 20D5503800 Thanks for any help you can give in this matter!

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Hello,   I have an Envy 15t laptop, and the original battery seems to not be functioning properly (the initial charge is quite low and the laptop does not last a long time).  I bought a new battery to remedy this issue, and I was hoping to do a calibration test.  While doing this, I ran into a strange problem.   For some reason, when I try to access the HP PC Hardware Diagnostics (by pressing ESC on bootup, followed by F2), it looks different now than it did before (I don't think it's because of the new battery before though, since I still had the old menu even with the new battery at some point).  The old menu used to be more of a GUI style, something like Figure 9 in the following link: http://support.hp.com/us-en/document/c03467259 Now though, under HP PC Hardware Diagnostics, it doesn't look like a GUI (it's more text based), and I only have the following options: Memory Test, Hard Drive Check, Language, Exit.  I no longer see a "Components" option, and I certainly cannot access the Battery option from within Components (since the Components option is missing).  Any ideas about why this is the case?  Thank you.

A:System Diagnostics

Hi, Try installing the latest hardware diagnostics uefi package on the following link. http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76284.exe Regards, DP-K

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Dell Inspiron 530
Windows XP Home Edition Service Pack 3
Intel Core 2 Duo E6550

I need someone to diagnose my hardware diagnostics. I'm using the software known as HWiNFO32. I posted some screen shots below. Are my pc temperatures and fan speeds where they should be? Thank you.


A:Hardware Diagnostics

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I have a purchased a new system and my ole' reliable ISP cannot recognize the modem.

When I go into control panel and run the diagnostics on the modem Windows says "communicating with modem..." then immedietly says "Could not open port"
is this connected to why my isp software cant find the modem and if so how do I fix it?

A:modem diagnostics

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While using the PC, Monitor at random shuts off, error code 1 long beep, 2 short beeps, video card ? My assumption is pointing to, video card, right or wrong ?

A:Right or Wrong Diagnostics ?

Are the beeps coming from the motherboard?

Fill in your specs with a little more detail and we can look up the code for you.

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I recently tackled a friend's failed hard drive on her Dell Latitude D610 laptop. It's a 60 GB drive that was only booting to a blue screen of death. I removed the drive, hooked it up to a desktop, and ran Spinrite on the drive (for 2 days). It recovered a bad sector and gave the rest of the drive a clean bill of health.

Feeling pretty confident, I put the drive back in the friend's laptop, only to have it boot straight from the BIOS into Dell's diagnostic mode. I exited out of the diagnostic mode and tried to boot again. Same thing, no Windows screen, just straight into Dell Diagnostics. I've tried running the diagnostics (nothing wrong) and restoring the BIOS presets, but I can't get it to skip the Diagnostics and just boot into Windows. Any ideas?

A:How do I NOT run Dell Diagnostics?

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Hello All

My I'm trying to give a family member my laptop. After a failed factory reset it will not boot. The dell logo comes up but F8 dose not work. The only options that I get are F2 for set up and F12 for boot settings.

What do I need to do to fix this. It just keeps running the dell diagnostics over and over again. The diagnostics says that nothing is wrong with it but it just wont boot into windows

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Diagnostics within windows using the Drivers and Utilities CD* Insert the Dimension Drivers and Utilities Resource CD, follow the prompts to load the software* When finished, click Start- Dell Accessories- Dell ResourceCD* Choose your System Type, Operating System, Diagnostics (for example, video)* The number and types of diagnostics will differ by system typeDiagnostics before windows using the Drivers and Utilities CD* Insert the Dimension Drivers and Utilities Resource CD into the top CD drive* Close any boxes that open* Insert any non-burned data CD into the lower CD drive* Close any boxes that open* Click Start- Turn Off Computer- Restart* Press F12 to enter the Boot Menu* Press 5 IDE CD-ROM DEVICE press Enter* Press 2 Boot from CD-ROM press Enter* Choose the Diagnostics listed for your system type* Clicking Express Test will check all the hardware* If you just want to check a specific hardware item, click "Custom Test"* Click (for example) CDROM/DVD* Click the Run Test buttonDiagnostics before windows using the F12 Diagnostics* Reboot and press F12 to enter the Boot Menu* When the boot device list appears, highlight Diagnostics and press Enter* The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display* If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition* Press any key to c... Read more

A:How to run the Dell Diagnostics

Upon turning on my PC, I received the message "Missing Operating System"... What should I expect after running the diagnostic program?

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Having trouble with my laptop, it wasn't loading properly and wouldn't let me type in my password to get into the computer and long story short, it brought me to a hp pic hardware diagnostics uefi, what should I do?

A:Hardware diagnostics

If you are referring to the screen where it has Startup Test, etc I would try running some of the tests. 

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Hi guys i need some help i am currently running my i7 with these settings and its almost there!

20 Passes or Intel Burn test pass every time
prime95 small fft only checked for 1-2hrs but thats fine
playing games is fine

but when i come to encode this one film with handbrake i get a bsod every time and im not sure if its my oc heres my set up hope you can help....

Ai Overclock Tuner.....................[Manual]
CPU Ratio Setting......................[21.0]
Intel(r) SpeedStep(tm) Tech............[Disabled]
Xtreme Phase Full Power Mode...........[Enabled]
BCLK Frequency.........................[181]
PCIE Frequency.........................[100]
DRAM Frequency.........................[DDR3-1451MHz]
UCLK Frequency.........................[2903MHz]
QPI Link Data Rate.....................[Auto]

CPU Voltage Control....................[Manual]
CPU Voltage............................[1.22500]
CPU PLL Voltage........................[1.80]
QPI/DRAM Core Voltage..................[1.23125]
IOH Voltage............................[1.20]
IOH PCIE Voltage.......................[1.50]
ICH Voltage............................[1.20]
ICH PCIE Voltage.......................[1.50]
DRAM Bus Voltage.......................[1.66]
DRAM DATA REF Voltage on CHA...........[Auto]
DRAM CTRL REF Voltage on CHA...........[Auto]
DRAM DATA REF Voltage on CHB...........[Auto]
DRAM CTRL REF Voltage on CHB...........[Auto]
DRAM DATA REF Voltage on CHC...........[Auto]
DRAM CTRL REF Voltage on CHC.......... Read more

A:i7 920 BSOD Diagnostics


Please follow these instructions: http://www.sevenforums.com/crashes-d...tml#post836073

Post the resulting .zip file here

There is a possibility that a driver is at fault, but it is far more likely that it is your OC.


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Are there diagnostics that can determine if the Bluetooth Radio hardware is working properly?

I cannot get a new Microsoft Sculpt Bluetooth (dongle-less) Mouse to be recognized after putting it in discovery mode.

My phone can see the mouse, so I'm pretty sure the mouse is not broken.

The computer cannot see the phone, so I'm pretty sure that something is hosed with the computer hardware or the O/S, but all the drivers seem to be in order.

Windows 7 x64 Ultimate.
ASUS P8H67-I Deluxe m/b.
Qualcomm Atheros Communications Port_#0004.Hub_#0003

The ASUS m/b has built-in Bluetooth, and the ASUS Bluetooth drivers are up-to-date and the Microsoft Bluetooth Enumerator is up-to-date, and both are enabled and "working properly", and the Bluetooth icon is in my system tray.

I can see the Bluetooth Radio blinking on the back of the m/b.

Here are the current settings.

[x] Allow Bluetooth devices to find this computer
[x] Allow Bluetooth devices to connect to this computer
[x] Alert me when a new Bluetooth device wants to connect
[x] Show Bluetooth icon in the notification area

[ ] Turn off the Bluetooth Adapter


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Dell has offer online diagnostics but i face some problem during the process. I have install the Dell System Detect in my pc that request by the website but still cannnot run the process and keep stuck at there.

Anyone know how it work, need help. Thank and appreciate your reply.

A:PC Online Diagnostics

I just bought a new Dell laptop and can't get system detect to work either.

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Hello All

My I'm trying to give a family member my laptop. After a failed factory reset it will not boot. The dell logo comes up but F8 dose not work. The only options that I get are F2 for set up and F12 for boot settings.

What do I need to do to fix this. It just keeps running the dell diagnostics over and over again. The diagnostics says that nothing is wrong with it but it just wont boot into windows

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Hello all,               I have tried to run Lenovo's System Diagnostics and all I see is a message in red telling me that it is running and to wait. Well I waited for an hour and I suspect it was not running at all.I never had to wait this long. Why is this and it is not acceptable?

Go to Solution.

A:System Diagnostics

Hi rjordan393 , 
Welcome to the Community Forums. 
Either that the LSC is not ok or it has encountered issue during the test that was not able to verify. 
Try to uninstall it from programs and features under control panel and download a fresh updated copy from the support site and see if that would work. 
Likewise for differential comparison you can also use similar test software such as this and this . 
Update us how things go. 

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I recently ran diagnostics on my laptop and I've received a ln error message saying my hard drive has an issue. The error code is 2000-0142. What do I do now?

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I have been having some minor issues with Windows XP lately, and would like to ask if anyone knows of any good checkup/diagnostics/tuneup software that can locate and repair problems within Windows XP? Thanks

A:Checkup / Diagnostics

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I had a post going in the security thread until I realized it wasn't a virus problem... it was a hardware problem. Could anyone give me some advice or possibly a link to a diagnostic tool that would help me solve my problem.

Windows 2k freezes at the splash screen so I can only run my computer in safe mode. This leads me to believe it might not be a critical piece of hardware that's acting up.. maybe? Anyways, I haven't altered any of the hardware recently. This problem just sort of popped out of the blue.

Thanks in advance.

A:Hardware Diagnostics....

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I have a 2007 HP desktop running vista ultimate. I want to add a hp diagnostic (UEFI). This was installed on desktops using a UEFI BIOS since 2009. Will I be able to install it on my computer without causing my bios and computer to malfunction.

A:Solved: diagnostics

What's the model name and model number of that HP?

What's the part/product number(P/N) on it?


To my knowledge, you cannot switch a BIOS motherboard over to UEFI.

What "HP Diagnostic" are you referring to?


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Logfile of HijackThis v1.99.1Scan saved at 2:16:10 AM, on 11/28/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\WINDOWS\system32\RioMSC.exeC:\WINDOWS\System32\snmp.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Webroot\Spy Sweeper\SpySweeper.exeC:\Program Files\Alwil Software\Avast4\ashMaiSv.exeC:\Program Files\Alwil Software\Avast4\ashWebSv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\Program Files\Palm\HOTSYNC.EXEC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Windows Media Player\wmplayer.exeC:\Program Files\Yahoo!\Messenger\ymsgr_tray.exeC:\PROGRA~1\NETSCAPE&... Read more

A:My Hijackthis Log-diagnostics

I see a clean log, I don't see any problems at all.
Can you explain to me what problems you are having please.

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I need help!

I have my laptop which is connected to the wireless network at home. I work with Windows XP. The problem is the WEB BROWSER (internet explorer) is not working. It gives me this:
cannot find server- microsoft internet explorer

The page cannot be displayed.

The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust you browser settings.

To attempt fixing network connectivity problems, click tools, and then click "Diagnose Connection Problems..."

So i did that. This is what the Diagnostics Log tells me:

Last diagnostic run time: 01/28/10 4:59:10
Gateway Diagnostic
info The following proxy configuration is being used by IE: Automatically
Detect Settings: Enabled Automatic Configuration Script: Proxy
Server: Proxy Bypass list
info Could not get proxy setting via the Automatic Proxy Configuation
info This computer has the following default gateway entry(ies):
warn There is no default gateway entry
action Automated repair: Renew IP address
action Releasing the current IP address...
action Successfully released the current IP address
action Renewing the IP address...
action Successfully renewed the current IP address
info This computer has the following default gateway entry(ies):
warn There is no default gateway entry
and so forth;
It goes on just repeating itself....what should I do?
The other PCs are working fine. but they are connec... Read more

A:HELP! Diagnostics on my Laptop say:

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Wanted to make sure I described the situation correctly.
I have Windows installed on a single Hard Drive computer with RAID selected (don't ask me why that's how I received it)
I have a Kingston SSD. 
ePSA passes.
Dell Diagnostics Long Test gives a "S.M.A.R.T. Wear Level use warning" on the SSD
Kingston's diagnostics software reports no errors on both short and extended S.M.A.R.T tests.
I don't see anything wrong with the laptop, except I have now started imagining sometimes Windows is slow to boot up. Otherwise laptop runs great.
So how can I reliably discover if my SSD is dying or not given two conflicting reports? Should I trust Dell's Diagnostics over the manufacturer (Kingston)?

A:SSD Diagnostics Warning

Does the Kingston test note anything about "wear" or how much life is remaining?
I have Samsung and Intel SSD's.  Their diagnostic programs also include the health of the SSD and the Intel even includes how much life is left.
With a single boot drive, you should change the BIOS to "AHCI" (default BIOS setting for most PC's).  This may have an affect on the boot time.

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i finally located the file, exe, acc, dll to launch this program; when i click the diagnostics icon in EAX console this popup appears. have browsed for the setup.exe & diagnos3.exe for program & put in the acc file & click run, but still nothing. anyone have any advice how to type a command pathway to get this program to activate? thx

A:sb audigy 2 diagnostics

does anybody know how to fill in the blanks in the attachment?

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Since dropping Norton, I am without a system diagnostic program like "Win Doctor". Can anyone suggest a program that will safely do the same thing? It doesn't have to be free. It just has to work. I'm running XP SP2.

A:System diagnostics

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I downloaded the hardware diagnostics sp79421   rev.  UEFI but dont know how to use them

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Just wondering if there any decent freeware Diagnostic tools, such as those you'd burn as a bootable CD... If we can't find one we'll be buying the Microscope 2000 suite.

A:Diagnostics Software

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I can't find the WD Data Lifeguard CD download anywhere on their site, only here now: Data Lifeguard Diagnostic For Western Digital Drives

The more direct Download link there I've bookmarked is Western Digital Data Lifeguard CD ISO (extract first). Please advise if there is a reason not to use this link.

What could explain why a major tech company would only offer bootable floppy diagnostics for all of their drives old and new? I mean they literally repeat the floppy download on every single model's Downloads page. Does that strike anyone else to be as mammoth as Support incompetence can get?

A:Where did WD links to CD Diagnostics go?

Hey Greg,

It seems that you have to look up the model number at WD for the drive first before seeing the downloads for Data Lifeguard.WD Support / Downloads / Select Product
Here's an example:

WD Support / Downloads / SATA & SAS / WD VelociRaptor

WD Support / Downloads / SATA & SAS / WD VelociRaptor

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If a PC freezes, and nothing you do can bring it out of the freeze where all you can do is force it to shut down so you can re-start it... is there a log in Windows where you can go to see if there is an error code of some kind that can hopefully provide a clue as to why the system froze up?

A:PC Freeze Diagnostics

If anything it would be in your event viewer, but I would guess you will not find anything but "unexpected shutdown"

What are you doing when the PC freezes?

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I should like to know how many files/folders should appear in the zipped folder that needs be sent to you.
I followed the instructions and expected to see one for every box below "grab all". There are fewer and the progress bar looks to have completed its traverse, but Task Manager shows SFDignostic running and ther is a Success icon there too.

Is SF Diagnostics working OK, has finished its work?

A:Question on SF Diagnostics

It sounds like it has. The number of files depends on how many .dmp files there are, but usually its a minimum of 9 files. This is an alternative to that tool. Try it instead.

Attachment 301631

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I have a Pavilion 17-f010us running Windows 10. I want to run a hardware diagnostic on it, but can't seem to figure out how. On older models running Windows 7 and below, I used to be prompted to hit a specail key during power-up (ESC or F10, etc.) which would take me to a boot menu where I could enter the BIOS or run a diag utility. Can anyone tell me how I'd do it on this one? Thank you in advance.

A:Hardware Diagnostics

Hi, Shutdown the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  From here, you should be able to select the Diagnostic Menu option ( f2 ). Regards, DP-K 

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I need some help:
I accidentally shut down the internet during a "dell diagnostics test" which closed everything down in the middle of running the test.  It was running slow so I had to restart.  Just wondering if that hurt anything on the computer?  Not sure how bad it is for restarting in the middle of a diagnostics.
New to PC's, so any reassurance or help would be great.

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i just built my first rig and i was wondering if anyone new any good free/cheap hardware diagnistic tools

OS Name Microsoft Windows 7 Ultimate
Processor AMD Phenom(tm) II X4 965 Processor, 3400 Mhz, 4 Core(s), 4 Logical Processor(s)
Installed Physical Memory (RAM) 8.00 GB
System Manufacturer Gigabyte Technology Co., Ltd.
System Model GA-880GM-UD2H

A:hardware diagnostics

I have several
Download memtest86 and test RAM

Video card stress test Video Card - Stress Test with Furmark http://www.ozone3d.net/benchmarks/fur/

CPU Stress Test www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

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Ran iTunes Diagnostics>Results: Optical drive-"No audio CD found" ( there was a CD in my TSSTcorpCD/DVD SH-W162C drive)>clicked 'Help'>Got Itunes message "The URL could not be opened". How do I fix this URL problem?

A:iTunes Diagnostics

Are you certain your optical drive is working properly. Can you open the files on the CD manually?

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Any Internet and Connection Trouble Shooter Wizards out there ?I can use your assistance !Could you determine what the fix is for the Failure ?Did a System Scan from Network Diagnostics ;Show Saved Files Internet Service Default Outlook Express Mail POP3.snip.net / SMTP.snip.net FAILED InBoundMailPort = 110 InBoundMailServer = POP3.snip.net (FAILED)Pinging POP3.snip.net [] with 32 bytes of data:Destination net unreachable.Request timed out.Destination net unreachable.Request timed out.Ping statistics for Sent = 4, Received = 2, Lost = 2 (50% loss)Approximate round trip times in milli-seconds:Minimum = 0ms, Maximum = 0ms, Average = 0ms InBoundMailType = POP3 Successfully connected to POP3.snip.net port 110 OutBoundMailPort = 25 OutBoundMailServer = SMTP.snip.net (PASSED)Pinging SMTP.snip.net [] with 32 bytes of data:Reply from bytes=32 time=208ms TTL=208Reply from bytes=32 time=203ms TTL=203Reply from bytes=32 time=203ms TTL=203Reply from bytes=32 time=187ms TTL=187Ping statistics for Sent = 4, Received = 4, Lost = 0 (0% loss)Approximate round trip times in milli-seconds:Minimum = 187ms, Maximum = 208ms, Average = 200ms OutBoundMailType = SMTP Successfully connected to SMTP.snip.net port 25 Default Outlook Express News Not Configured Internet Explorer Web Proxy Not Configured Computer Information Computer System CPQ24444294201 ... Read more

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I have had nothing but problems with my gateway GT5465E with VISTA installed.
Where can I find some diagnostics to run to track whats going on with my PC.
I need to know if Vista is this complicated or if I was sold a lemon and I should return it???

A:Vista Diagnostics???

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