Over 1 million tech questions and answers.

Are my BSOD errors "atikmpag.sys" being caused by a virus?

Q: Are my BSOD errors "atikmpag.sys" being caused by a virus?

How you guys doing, I was sent here from my previous topic to get a deeper look into my problem. Here's the link from my previous topic explaining my problem: http://www.bleepingcomputer.com/forums/topic450555.html/page__pid__2676456#entry2676456

In my previous topic I was being helped to remove some malware that kept coming back all the time after being removed by Malwarebytes. My computer seems to be clean now but I was sent here to get a deeper look into why does my Norton Security Suite doesn't work on safe mode and to find out why am I getting my Blue screens with the error "atikmpag.sys" that's blocking me to log into windows normal mode. Regarding my antivirus, I installed it on another computer and I tried using it in safe mode and it doesn't seem to protect me, it can only do scans but that's it, is this attitude normal from Norton Security Suite on safe mode? And about my Blue screen error, is there a possibility that I have a hidden virus causing my ATI graphic card driver to fail? I can't log into normal mode only safe mode and I get lots of color lines(artifacts) when turning my computer on and then my computer crashes and I get the Blue screen error. Or is there a virus causing me both problems I just mentioned with my antivirus and the blue screen errors? Can someone help me take a deeper look into my computer just to make sure I don't have a virus still hidding? Any help is greatly appretiated, thanks in advance! here's my DDS log, I have windows vista 64-bit so I didn't do the scan with GMER since you guys say not to do that on 64-bit systems.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by Pepe at 2:22:13 on 2012-05-05
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.6134.5254 [GMT -5:00]
.
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = 127.0.0.1:9421;<local>
uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn6\yt.dll
mWinlogon: Userinit=userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn6\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.4.1.10.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\IPS\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn5\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn6\yt.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
uRun: [AdobeBridge]
uRun: [ISUSPM Startup] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
uRun: [ISUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start
uRun: [AutoStartNPSAgent] C:\Program Files (x86)\Samsung\Samsung New PC Studio\NPSAgent.exe
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
uRun: [Akamai NetSession Interface] "C:\Users\Pepe\AppData\Local\Akamai\netsession_win.exe"
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun: [PWRISOVM.EXE] "C:\Program Files (x86)\PowerISO\PWRISOVM.EXE"
mRun: [YMailAdvisor] "C:\Program Files (x86)\Yahoo!\Common\YMailAdvisor.exe"
mRun: [NPSStartup]
mRun: [SwitchBoard] "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe"
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun: [ISUSPM Startup] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
mRunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript
mRunOnce: [Malwarebytes Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent
mRunOnce: [GrpConv] grpconv -o
StartupFolder: C:\Users\Pepe\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SECUNI~1.LNK - C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &D&ownload &with BitComet - C:\Program Files (x86)\BitComet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - C:\Program Files (x86)\BitComet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - C:\Program Files (x86)\BitComet\BitComet.exe/AddAllLink.htm
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.4.1.10.dll/206
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{E15948E1-A5B2-47BE-A27E-871C216C8DDC} : NameServer = 4.2.2.2,4.2.2.1
TCP: Interfaces\{E15948E1-A5B2-47BE-A27E-871C216C8DDC} : DhcpNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn6\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Skype add-on (mastermind): {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
BHO-X64: Skype add-on (mastermind) - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO-X64: Increase performance and video formats for your HTML5 <video> - No File
BHO-X64: BitComet Helper: {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.4.1.10.dll
BHO-X64: BitComet ClickCapture - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO-X64: Search Helper - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Google Gears Helper: {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
BHO-X64: Google Gears Helper - No File
BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn5\YTSingleInstance.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn6\yt.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun-x64: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun-x64: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun-x64: [PWRISOVM.EXE] "C:\Program Files (x86)\PowerISO\PWRISOVM.EXE"
mRun-x64: [YMailAdvisor] "C:\Program Files (x86)\Yahoo!\Common\YMailAdvisor.exe"
mRun-x64: [NPSStartup]
mRun-x64: [SwitchBoard] "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe"
mRun-x64: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun-x64: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun-x64: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun-x64: [ISUSPM Startup] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
mRunOnce-x64: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript
mRunOnce-x64: [Malwarebytes Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent
mRunOnce-x64: [GrpConv] grpconv -o
IE-X64: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.4.1.10.dll/206
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Pepe\AppData\Roaming\Mozilla\Firefox\Profiles\h0tuzflp.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z192&form=ZGAADF&install_date=20111126&q=
FF - component: C:\Program Files (x86)\Google\Google Gears\Firefox\lib\ff36\gears.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\coFFPlgn_2011_7_3_6\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\IPSFFPlgn\components\IPSFFPl.dll
FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll
FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordlegacyext.dll
FF - component: C:\Users\Pepe\AppData\Roaming\IDM\idmmzcc3\components\idmmzcc.dll
FF - component: C:\Users\Pepe\AppData\Roaming\Mozilla\Firefox\Profiles\h0tuzflp.default\extensions\{B042753D-F57E-4e8e-A01B-7379A6D4CEFB}\components\IBitCometExtension.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Users\Pepe\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll
FF - plugin: C:\Users\Pepe\AppData\Roaming\Move Networks\plugins\npqmp071706000001.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0502000.00D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0502000.00D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0502000.00D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0502000.00D\SYMEFA64.SYS [?]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120317.002\BHDrvx64.sys [2012-3-22 1157240]
S1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120327.002\IDSviA64.sys [2012-3-27 488568]
S1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
S1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
S1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0502000.00D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0502000.00D\Ironx64.SYS [?]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\N360x64\0502000.00D\SYMTDIV.SYS --> C:\Windows\system32\Drivers\N360x64\0502000.00D\SYMTDIV.SYS [?]
S2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-7-17 88576]
S2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2008-1-20 21504]
S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S2 Freemake Improver;Freemake Improver;C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe [2011-11-8 74752]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-10-2 133104]
S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-3-26 654408]
S2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\ccsvchst.exe [2012-2-7 130008]
S2 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2011-10-14 994360]
S2 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2011-10-14 399416]
S2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2009-7-17 636144]
S3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
S3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\system32\drivers\AtihdLH6.sys --> C:\Windows\system32\drivers\AtihdLH6.sys [?]
S3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;\??\C:\Windows\system32\drivers\BVRPMPR5a64.SYS --> C:\Windows\system32\drivers\BVRPMPR5a64.SYS [?]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-5 138360]
S3 fssfltr;FssFltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-10-2 133104]
S3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;C:\Windows\system32\Drivers\nx6000.sys --> C:\Windows\system32\Drivers\nx6000.sys [?]
S3 PAC207;Basic Webcam;C:\Windows\system32\DRIVERS\PFC027.SYS --> C:\Windows\system32\DRIVERS\PFC027.SYS [?]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 PSI;PSI;C:\Windows\system32\DRIVERS\psi_mf.sys --> C:\Windows\system32\DRIVERS\psi_mf.sys [?]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TFsExDisk;TFsExDisk;C:\Windows\System32\drivers\TFsExDisk.Sys [2010-9-2 16448]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-10-19 89920]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2012-04-04 20:56:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-03-06 11:03:02 32 ----a-w- C:\Windows\SysWow64\msvcsv60.dll
2012-02-16 10:03:25 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-02-15 03:05:32 69632 ----a-w- C:\Windows\System32\OpenVideo64.dll
2012-02-15 03:05:26 59904 ----a-w- C:\Windows\SysWow64\OpenVideo.dll
2012-02-15 03:05:20 61952 ----a-w- C:\Windows\System32\OVDecode64.dll
2012-02-15 03:05:16 54784 ----a-w- C:\Windows\SysWow64\OVDecode.dll
2012-02-15 03:05:08 16507904 ----a-w- C:\Windows\System32\amdocl64.dll
2012-02-15 03:04:26 13238272 ----a-w- C:\Windows\SysWow64\amdocl.dll
2012-02-15 03:03:44 54272 ----a-w- C:\Windows\System32\OpenCL.dll
2012-02-15 03:03:38 48128 ----a-w- C:\Windows\SysWow64\OpenCL.dll
2012-02-14 16:49:43 327680 ----a-w- C:\Windows\System32\d3d10_1core.dll
2012-02-14 16:49:43 196096 ----a-w- C:\Windows\System32\d3d10_1.dll
2012-02-14 15:45:30 219648 ----a-w- C:\Windows\SysWow64\d3d10_1core.dll
2012-02-14 15:45:30 160768 ----a-w- C:\Windows\SysWow64\d3d10_1.dll
2012-02-13 14:38:31 2002944 ----a-w- C:\Windows\System32\d3d10warp.dll
2012-02-13 14:12:08 1172480 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2012-02-13 14:06:48 834048 ----a-w- C:\Windows\System32\d2d1.dll
2012-02-13 14:03:11 1555968 ----a-w- C:\Windows\System32\DWrite.dll
2012-02-13 13:47:57 683008 ----a-w- C:\Windows\SysWow64\d2d1.dll
2012-02-13 13:44:40 1068544 ----a-w- C:\Windows\SysWow64\DWrite.dll
.
============= FINISH: 2:23:48.74 ===============

RELEVANCY SCORE 200
Preferred Solution: Are my BSOD errors "atikmpag.sys" being caused by a virus?

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Are my BSOD errors "atikmpag.sys" being caused by a virus?

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

Read other 73 answers
RELEVANCY SCORE 76.4

I have tried a couple of solutions suggested online, including manually updating the atikmpag.sys file and updating the BIOS, but BSOD still happens.

Thanks in advance for your help!

A:BSOD caused by atikmpag.sys

Can someone please help? Thank you!

Read other 2 answers
RELEVANCY SCORE 76.4

Hello, sorry if this post has been repeated elsewhere as am new. Been having this problem for over the past year. have tried reinstalling windows to no avail. everytime i install any amd graphics, the system would BSOD on me. the driver would install well but immediately i click finish, the bsod would appear. have tried replacing the atikmpag.sys to no avail. the who crashed error report is as follows:
System Information (local)
Computer name: Lucas-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: HP ProBook 4540s, Hewlett-Packard, 17F6
CPU: GenuineIntel Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8461045760 bytes total

Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 03-Dec-16 12:46:43 AM your computer crashed
crash dump file: C:\Windows\Minidump\120316-26847-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xCCAC)
Bugcheck code: 0x116 (0xFFFFFA800A202010, 0xFFFFF88018F5BCAC, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this syste... Read more

Read other answers
RELEVANCY SCORE 76.4

Hello,

suddenly i have got a BSOD after the two monitor screens where powered off during power saving(os setting).In the past it worked 100 of times.......
Before i got the BSOD the os semed to recover the display driver.
I got on one of the two monitors a (mouse) cursor displayed, with a bunch of reloading the GUI.
After that i got the BSOD.


Debuging with WINDbg(x64)
BSOD related to atikmpag.sys - Pastebin.com

Related Thread:
BSOD related to atikmpag.sys
(My Graphiccard is well coooled)

HW:sysProfile: ID: 151709 - bladedaywalker

Catalyst Version: 13.12

EDIT:Only a flaw of the Os ? The XFX is well cooled and worked 3 months without a problem.

Read other answers
RELEVANCY SCORE 76.4

Random BSOD caused by Atikmpag.sys, need help!

A:BSOD Caused by Atikmpag.sys

bump

Read other 3 answers
RELEVANCY SCORE 75.6

Hi

My son has an HP Pavilion s3521.uk, 32 bit running Vista SP 2.0 and OS 6_0_60002.

It has suddenly started to blue screen on startup due to the atikmpag.sys driver. No new hardware or software has been added though he thinks flash may have update earlier in the day.

I can usually get into safe mode but even that seems to be a problem now as the message 'Input not supported' in a grey box moves around the screen. This problem seems to be new - possibly due to my attempts to investigate

I have tried a system restore, uninstalling and reinstalling the graphics driver, installing a new driver from the HP site (said it was not compatible) and using a different screen altogether.

I'm sure there are more techy details you may need but i'm not sure what or how to get at them, particulary as I can no longer see his screen.

Many thanks in advance for any help you can give

Andy
 

A:Solved: BSOD caused by atikmpag.sys

Read other 16 answers
RELEVANCY SCORE 74.8

Hi yesterday I started expericing BSOD on startup with the following error message:

BCCode: 50
BCP1: FFFFF8A5D98D65B8
BCP2: 0000000000000000
BCP3: FFFFF8800844791A
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I am using a Dell Inspiron 14 N4120 with the following configuration:

Intel core i5-2450M @ 2.50GHz
AMD Radeon HD 7650M and Intel HD Graphics Family (2GB shared)
4GB DDR3 RAM @ 1366GHz

I can boot system from safe mode; and i have ran memory diagnostic test and hard drive test can no problem has been found. Btw windows boots normally when I removes atikmpag.sys

I have attached a error dump file.

Thanks in advice.
 

A:Solved: BSOD on startup caused by atikmpag.sys

Read other 7 answers
RELEVANCY SCORE 74.8

Hello,

About a few months ago, I built myself my own computer, specifically for gaming. Ever since then, my computer always has errors going on. One of my main concerns that I get is when I am gaming and the BSOD appears. It always has something to do with Atikmap.sys for some reason. I have tried uninstalling amd drivers and reinstalling them. I have even tried newer versions of the drivers. Just recently I wiped my computer clean to try to see if I could fix it, but it didn't work. I have attached a dm log collector above, so you can see whats possibly causing my issues.
(P.S., I'm not sure if this has anything to do with this, but abotu once every five minutes, my screen freezes and I get a message saying, "display driver stopped responding, and has recovered." )

Thank you for all your help!,

Natedog2230

A:BSOD When Gaming, possibly caused by atikmpag.sys

Not that it matters but what game are you playing when it bsods? So you kinda figured it out. You have tried all possible drivers and you have tried a clean windows install. Has to be the video card is malfunctioning. That is without looking at the log or anything.
Reseating it might be worth a try. Otherwise, i would start the exchange/rma process.

Read other 4 answers
RELEVANCY SCORE 74.8

Hi. Before this recent blue screen I've encountered, I had posted a thread before, with sgfxk64.sys causing the blue screen. Anyways, I decided for my laptop to be reformatted again and as usual, we need to find drivers for my laptop. Unfortunately, after installing the graphics driver for my system, BSODs appeared after restarting. Any suggestions or fixes that I can do for this issue? Thanks in advance.

Read other answers
RELEVANCY SCORE 73.2

Hi been getting frequent random BSODs whilst playing world of tanks. Each time the problems seems to be caused by atikmpag.sys. I have tried uninstalling and installing the most recent drivers but got another BSOD as soon as I tried to play the game again.

A:BSOD whilst playing World of Tanks caused by atikmpag.sys

All of the dumps are 0x116 VIDEO_TDR_ERROR (Timeout Detection Recovery) which can be down to the driver, heat, power to the card, the PCI slot it's in or a bad card among other things. Your driver isn't the most recent from what I can see so we'll try that first.

Download the latest driver from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use to remove all traces of your current driver. Reboot and install the downloaded driver.
Code:
BugCheck 116, {fffffa800b9ec060, fffff88004308848, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner
---------

6: kd> lmvm atikmpag
start end module name
fffff880`042fd000 fffff880`04393000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Fri Nov 21 02:08:54 2014 (546E9EB6)
CheckSum: 00093077
ImageSize: 00096000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try that and report back, upload new logs if you receive any more BSODs.

Read other 5 answers
RELEVANCY SCORE 73.2

How you doing guys, I'm worried and very exited to post for the first time on here about my problem. I'm worried because I've been with no working computer for weeks now and I'm hoping to get get some help on here from the experts.

HINT* Before mentioning my problem, I remember installing some windows updates days before the whole problem happened. But ok my problem started on a regular day using the internet I remember I was watching a youtube video and running other open tabs on IE explorer at the same time and eventually my computer crashed giving me a blue screen with the first error "atikmdag.sys". I restarted my computer on normal mode and everything seemed to work fine again. I went back to watching a video on youtube and I recieved a message on my taskbar saying ?Display driver stopped responding and has recovered?. I noticed my video and sound freezing and again my computer crashed giving me the same "atikmdag.sys" error. I then did some research on the error and I came to the conclusion that it was related to my video card. Many people believe it could be multiple different causes that triggers that error(failing video card, power supply, etc.) The first step i took was to update my video drivers aka CCC(Catalyst Control Center)from AMD, but the problem kept coming, and each time it was more often. Eventually I wouldn't get any sound at all, I didn't had to do anything and I would still get the blue screens with the same ... Read more

A:Is "atikmpag.sys" my current virus or just an error that caused me many Blue Screens?

Hello lets start by running 3 items. Did TDSS killer find any thing?The atikmpag.sys is a driver file of your ATI graphic card.grpconv.exe is malware.First some system info.Please download MiniToolBox, save it to your desktop and run it. Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Devices List Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Do not reboot in vrterrn theseRun RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or i... Read more

Read other 13 answers
RELEVANCY SCORE 69.6

? Win 7 64bits
? XP 32>Vista 64>XP 32> Win 7 64(current)
? Purchased
? 3 years ish
? 2 weeks ish
? E8600 E0 @ 3ghz
? HD4850 driver 10.12
? Gigabyte GA-EP43-DS3L
? Corsair VX550W - 550 watts
___________________________________________________________________

Ok, here is the deal...

Since I updated to Win 7, I'm getting these random BSODs, errors, crashes.. you name it.

Everything seems to be related to the video driver. Especially the Atikmpag.sys file.

They only happens when I'm playing something...

On ArmA 2 the game CTD to taskbar but I still able to control what happens ingame and I have the flush the video memory to get back ingame (I can flush the video memory using a ingame code)

On Empire Total War the game just blinks to desktop and come back in black&white with artifacts and with low FPS. Some times it just BSOD accusing Atikmpag.sys.

On Just Cause 2 is basically the same of ArmA 2, but since I can't flush the video memory i have to close the game and open it again.

Just remembering that all of these errors and BSODs are random. I can't reproduce them. (The most likely to crash is Empire Total War.) Also, these errors happens on every game that I have.
But, when the BSOD does not happens, I get the famous error message: Display driver AMD stopped responding and has successfully recovered

It must be related to some inconsistence between Win 7 and my ATI driver.

And yes, I have already used driver sweeper, driver cl... Read more

A:Atikmpag BSOD and other random errors.

bump?

Read other 2 answers
RELEVANCY SCORE 62.8

Hello. My computer seems to keep getting BSOD. When I report the error to microsoft, I get either "Problem caused by antivirus or firewall program" or "Problem caused by device or driver error". The latter one comes up the most often. I have scanned my computer for viruses and spyware using Bitdefender's Deep Scan and Malwarebyte's Antimalware. Both are updated. I have also checked my hard drive for error and the scan found none. All my drivers are up-to-date as I use Lenovo's System Update 3. My Video card is also updated to the latest version, (Catalyst Control Center 9.9).

Here are my computer specs:

Intel Pentium 4 2.8 Ghz
1.25 GB DDR PC2700 RAM
Sapphire HD 2400 PRO 256 MB
IBM 8191-LMR Motherboard
Thermaltake Purepower TMV 500W

A:BSOD caused by 2 different errors

The first error would indicate that you AV or firewall software is causing the error (not that you are infected).

The second error would most likely be a driver issue or conflict, but could also be a hardware issue. And just because your drivers are "up to date", doesn't mean that they are correctly installed or that they aren't corrupted.

Check Windows Event Viewer and see if Windows is logging any errors when the problems occur.

Read other 4 answers
RELEVANCY SCORE 62

My computer has been getting worse and worse over the month from what I expect to be a virus since my mcafee comcast security system is inefficient. I've never payed much attention to it though. I used to play WoW and I haven't ever had problems like this. I can no-longer get onto my user, it loads my background and stops. Now, on this user, I can run everything fine until, out of nowhere, my computer drastically slows and ultimately freezes. Before I eve log in though, I get a viewpoint manager error, then once I've logged in I get a series of iexploer.exe error messages. Also, I can't open firefox whatsoever, I get a crash reporter constantly no matter how many times I re-install it. I don't have any logs to report, I'm not that good when it comes to dealing with script but I was hoping that this was a common thing I have.

I have a Dell running on Windows XP service pack 2. I know I haven't provided too great of information on my problem but like I said I was hoping there was a general solution to my problem as I've seen a few reports which seemed to have the same symptoms as mine.

Thanks

A:Multiple errors seemed to be caused from a virus

Hello and welcome TSF

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please start a new thread in our Virus/Trojan/Spyware forum along with the required logs

Read other 1 answers
RELEVANCY SCORE 61.6

My notebook has a chronic problem of freezing--BSOD--with or without a message.

The most recent event log displays it had BSOD 14 times (all with ID 14 posting) in 7 days. For the same 7 days, it posted 910 errors among which ID 719 covers 719 errors.

The notebook is equipped with ATI Mobility Radeon HD 530v.

For your reference, I am attaching Seven Forum zip file (kwon1607.zip).

Much thanks for your support.

Louis Kwon

A:BSOD caused with a torrents of ID 7001 errors

Welcome
The good news all of your dumps are consistent which is rare.
the bad news
They are bug code 116, which is difficult to say the least.
STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Read other 9 answers
RELEVANCY SCORE 60.8

Hi all, I've tried searching for a few months to no avail, but these issues have been occurring for a while now and I turn to the wisdom of the masses;
I've been getting pretty infrequent random BSOD errors. Most of them have no bug check string and blame ntoskrnl.exe or ndis.sys

Attached are the SF Diagnostic tool's findings with a fetch all. Unfortunately I have little experience with BSOD's so I have no idea how to read dump files and the like.
Attachment 265797

I do however think that the issue is related to drivers, as my pc is very new, and only suffered issues after I copied my files and settings across, but I think I may have copied too much when getting my old files such as really old outdated drivers, but I have no idea how to get rid of them as they are not made very obvious as to what they are in hardware manager, and I have downloaded and updated all the drivers for the relevant parts of my pc that I know of (my profile has my stats but I will also post a screenshot from speccy here)
Attachment 265800

I have also run a memtest+ with about 8 passes with no problems.

The issue seems to occur most often when watching videos from my external hard drives or online streaming etc. but this may just be me being paranoid.

The issue is very intermittent as it can go weeks at a time with nothing happening...

Thanks very much for taking the time to give me a hand!

A:BSOD errors with different strings caused by ntoskrnl.exe and ndis.sys

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If memtest comes clean, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that ... Read more

Read other 9 answers
RELEVANCY SCORE 60.8

For more on this BSOD (Crash), please refer to C Drive Missing in Windows 10 - Page 3 - Windows 10 Forums.

CINDY-PC-Sat_05_21_2016_173318_16.zip

A:BSOD: Possibly caused by Errors on Hard Drive. Not sure...

That link to the BSOD doesn't work. So I am uploading a new one.

Read other 2 answers
RELEVANCY SCORE 60.8

So, let me start with an introduction how it happened. I've been using my computer the same way I do every day. Browsing internet as my friend called me on skype. I tried to accept, however, I wasn't able to. Even if I clicked the accept button, nothing would happen. Thinking it's just some regular error, I force shut-down process of skype and tried to reopen it. Here I received a strange looking error. Do not remember it exactly. Went something like - "exception EoLeSysError in module Skype.exe..." Also, I should mention I have a mouse with editable buttons, so for this I use X7 Oscar Editor. It was working fine, however when I tried to start it up that day Windows Installer popped up and would try to "reinstall?" it. I'm not actually sure what was that about. What I know for sure is that that was the first unusual thing that happened. Not concerning myself with this, I restarted my PC, getting met with an error regarding X7 Oscar Editor: "Unregistered class." After that I tried to start up Skype. This time, no error message popped up. It seemed to start up alright, but it wouldn't respond if I tried to call/chat, basically anything. If I should guess, I'd say that nothing that was running during the time I decided to restart the PC wouldn't work properly. Tried to start League of Legends, since I remembered I had that running and was met with a "Not responding" message. Trying to run an in-built launcher repair wouldn't work. At this... Read more

A:Multiple Windows 7 errors, possibly caused by a virus.

System Restore is a most vital front line defense for problems like this, so always apportion as much space as possible for Restore Points and makes sure they stay turned on. You may end up needing to reinstall because you didn't assure this, and turning it off is sheer foolishness: System Protection - Change Disk Space Usage

Work through the Troubleshooting Steps for Windows 7.

If you lose functionality for any steps, there are parallel steps from boot to be run from Troubleshooting Windows 7 Failure to Start.

Report back results as you go as there may be other steps indicated.

Read other 7 answers
RELEVANCY SCORE 60

Hi,
I am having a few problems which may or may not be related to each other. They all started not long after I downloaded a file converting program. I cannot remember what the program was called though as I promptly uninstalled it after I realised it didn?t have the tools I needed. However, I?m still getting the following problems with my laptop:

1) Synaptics Pointing Device disappeared from the taskbar for a while, and my trackpad freezes quite frequently. It?s now back on the taskbar but it?s still freezing and I cannot access the settings without getting the message ?Control panel: Windows cannot access the specific device, path or file. You may not have the appropriate permissions to access the item?.

2) When I use search engines (Google, Yahoo) and click on search items I am getting re-directed to all sorts of ad sites, including several that Norton 360 blocks as malicious.

3) I am also getting pop ups from IE without even having IE open (I usually just use Mozilla). The pop up blocker on IE keeps unblocking itself even though I keep setting it up again.

4) I am constantly getting a message when trying to open things like the mouse or homepage settings in control panel: ?C:\window\system32\rundll32.exe - Windows cannot access the specific device, path or file. You may not have the appropriate permissions to access the item?. When searching for rundll32 on my computer nothing came up so I followed a forum which recommended creating a registry file in ... Read more

A:Rundll32.exe errors and internet redirection: caused by Trojan virus?

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

Read other 3 answers
RELEVANCY SCORE 59.6

Quote:




? Windows 7 x64
? Windows XP was originally installed...but I formatted my HDD while installing 7
? OS version
? 2 years old
? Windows seven since November 09'
? Intel Core 2 Quad Q6600 @ 2.4Ghz
? Gigabyte HD4850 @ 1Ghz since 2 days, but there was the same exact problem on my old Sapphire HD3450 @ 256Mo
? Asus P5B-SE
? Anteq 500W...if i remember well




Hello everybody.

I have had these BSOD almost since I installed Seven.
I used WINDBG myself to interprete those minidumps, and that helped me to search on the web.

While searching on the web, I saw lots of people complaining about similar issues with similar dlls involved, but I didn't found how to solve this.

I completely uninstalled ATI software, and reinstalled the standalone display driver, but the problem is still here.

All my drivers are up to date, including those of the graphic card.

I enabled memory remap yesterday, but it didn't change anything (I suspect a RAM-related issue, but I'm not sure).

I attached the files you asked for. The perfmon report is in French, so feel free to let me know if you need a translation of some part or another detail.

Thanks by advance for your response.

F

A:BSOD - atikmpag, dxgmms1, atikmpag... - Win 7 x64

Bump...please...

Read other 19 answers
RELEVANCY SCORE 55.6

:hello:Hello, I have been having quite a lot of BSOD(maybe 1-2/hour) and I am getting a notification about "modification of system code or a critical data structure was detected". I have not changed any hardware and I am suspecting that the cause would be either a malware or a virus. I have ran Malwarebytes Anti- Malware quite a few times already and the there has been no more malware that has been detected for quite a while. For the Anti-virus I am using Microsoft Security Essentials and the results are the same as Malwarebytes. Dunno really know what the cause is

A:BSOD caused by Virus?

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/518872 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

Read other 2 answers
RELEVANCY SCORE 54.8

Hello!

About a week ago I noticed my google results were being redirected to other websites (click.findsearchresults.com, etc). I did some research and found out I likely had a redirect virus on my computer. I ran malwarebytes, spybot, and ESET to try and find any suspicious files. I also deleted all temporary files from firefox and did a routine scan just to check everything out. Malware found and took care of two files, while ESET placed another file in quarantine. The File ESET put into quarantine was a file called (basing this off memory) URLREDIR.dll which was located in my Microsoft Office program files.

I noticed that after that, my google results were still being redirected. I wasn't sure what else to do, so I ignored it for a few days until last night, when I suddenly got a pop-up from ESET telling me that my quarantined files called for a restart (this never happened before), so I went through with it. During the restart, I got the BSOD and now am unable to start Windows. I receive the following message when attempting to start up my computer, and am unable to access safe mode:

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart your computer.
2. Choose your language settings, then click "next"
3. Click "repair your computer"

Status: 0xc000000e
Info: The boot selection failed because a required device is inaccessible.

So I'... Read more

A:Redirect Virus Caused BSOD

Hi and Please indicate which Operating System is installed?

Read other 5 answers
RELEVANCY SCORE 54.4

So last night when I went to sleep, my computer was working fine, there was nothing out of the ordinary going on. However, woke up this morning and for some reason, the wifi wasn't working. Restarted and I ran into a BSOD. It says:

session3_initialization_failed

stop: 0x0000006F (0x0000000C, 0x0, 0x0)

I have no idea what caused it other than I was downloading some stuff last night, but I doubt that's the cause.

I tried to look up the code and see what I could get. They suggest it's a driver issue or a hardware issue, and I've done nothing with either lately. I read a couple reports that say it's a rootkit/trojan virus. Sounds more likely than the other. They say I have to delete the files, but I can't even access the drive at all.

I'm on a dual boot with XP Pro and Vista. When I load XP, I BSOD. When I load Vista, it tries to check my drive consistency, and about half way, it seemingly freezes, it just stops at 51% of part 2 and doesn't proceed. Recovery console gave me a BSOD. I've tried safe modes and neither will load at all. I've tried skipping the drive check and it simply stops loading at some point.

I was able to load Vista earlier this morning, but it froze/lagged so much I thought it was frozen. PC diagnostics that my PC has show that all my components are running fine.

I've got my report that is due by midnight on the CPU and I've started to retype it. I have seemingly no other options but to do that.

I know I am supposed to provide files, I'... Read more

A:BSOD apparently caused by virus, can't load

I would just like to update that I was able to reformat my Vista partition. I lost some files, but nothing too important, and I can access the other drive from Vista. Thank god for recovery discs.

Read other 1 answers
RELEVANCY SCORE 53.6

Earlier today, I downloaded a file to install a program... Whilst installing it, my virus detector popped up that there was a trojan in the file.
I immediately told the detector to move the virus to the chest and moved to stop the installation, but it went quickly, and finished.

I made a move to go and uninstall the program but got distracted by my brother calling me, for maybe, 3 seconds, if that. Next thing I looked at the computer to see it was restarting.
First thought was "uh oh, not good"

It got to the loading screen for Windows XP and then bluescreened out and started over again.
I immediately hit F8 to try Safe mode.
No dice.
Safe mode with Networking
No dice.
Safe mode with command prompt
No dice.

Blue screen and reboot on every attempt.
So then I hit F8, forced it to stop rebooting so I could see this BSOD...

-------------------------

A problem has been detected and Windows has been shut down to prevent damage to your computer.

IQRL_NOT_LESS_OR_EQUAL

If this is the first time you're seen this stop error screen, restart the computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or ... Read more

A:BSOD on startup, can't boot up Windows <virus caused>

Read other 11 answers
RELEVANCY SCORE 51.2

Around the 17th of March I was playing Smite, joined a match and about half way through it, I received a freeze then a BSOD. This continued to happen randomly when I would play a smite match, ranging from every 1 to 6 matches, could happen near the beginning or in the middle of the game. So I wouldn't ruin more games for others I attempted to fix the problem myself, looking up that I had to update my GPU drivers (which I do now have) or uninstall them to let my pc auto install the suitable one (This ended up with my PC or Radeon hardware detector not detecting the GPU so I had to system restore). I also tried cleaning out my PC rig with a duster to see if, my bad PC hygiene, had caused heating problems but it had no affect. I have used malware-bytes to detect malware and viruses but all that was quarantined seems to have had no affect.

I tried these solutions that I see everywhere when I search, but obviously they didn't work. So instead of finding a solution I attempted to find more symptoms, I found that within the blue screen it mentions atikmpag.sys, I see that my PC problem reports tell me that I have a lot of Windows shutting down and Video hardware errors (With the BCC codes BCC116 and BCC117 respectivly). I also attempted to see if I would gain the BSOD by testing on more strenuous games and didn't gain any BSOD whilst playing Dark Souls 2 and Batman Arkham Knight, thus so far I have concluded that this BSOD seems Smite specific, though this could do with some f... Read more

Read other answers
RELEVANCY SCORE 49.6

Hi,

I currently have a problem with my pc with any game i play atm, the pc is less then a year old.

On whocrashed the main error i receive is atikmpag.sys

It used to be this ntoskrnl.exe until i had to buy a new graphics card as the fans stoped working!

I just cant solve the issue

pleas help.

A:BSOD atikmpag.sys

Please follow the Blue Screen of Death (BSOD) Posting Instructions and attach the resulting zip with your reply post.

Read other 1 answers
RELEVANCY SCORE 49.6

Hello dear analysts. That BSOD came out of nowhere and now giving me hell. I tried everything on the internet, nothing came out. Formatted my windows, nothing again. I need your help...


OS - Vista/ Windows 7 ; Windows 7 x64
? x86 (32-bit) or x64 ? x64
? What was original installed OS on system? Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full Retail
? Age of system (hardware) 1.5 years
? Age of OS installation - have you re-installed the OS? Today

? CPU ;QuadCore Intel Core i5-750, 2.67 Ghz
? Video Card ; HIS Ati Radeon HD 4890
? MotherBoard ; Asus P7P55D LE
? Power Supply - brand & wattage ; High Power 600W

A:atikmpag.sys BSOD

If it's persistent beyond reinstalling of Windows, then either the drivers you are using for the graphics card are bad, or (most likely) the graphics card itself is bad.

Issue from your crashdumps each show TDR failure, in which the graphics drivers failed to respond to DirectX for a certain period of time and therefore the PC reset the drivers and the card. This has to happen several times in a short time frame before the system decides to give up and crash. Most likely in this case your graphics drivers are not responding because its waiting on your GPU, which should not happen. It would mean your GPU has buggered out.

Check temps for your GPU, as well as voltages using HWInfo (though voltage readouts are more accurate on your BIOS if it has em). If you have your GPU overclocked, reset to factory defaults. Check GPU fan to confirm it's clean and that it's running properly. If all this doesn't help, then most likely your GPU just puttered out.

Read other 18 answers
RELEVANCY SCORE 49.6

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 64 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, AMD64 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 7167 Mb
Graphics Card: Standard VGA Graphics Adapter, 1024 Mb
Hard Drives: C: Total - 199999 MB, Free - 107015 MB; D: Total - 99999 MB, Free - 18980 MB; F: Total - 276936 MB, Free - 13408 MB; G: Total - 99999 MB, Free - 30205 MB; H: Total - 105241 MB, Free - 6263 MB; J: Total - 476936 MB, Free - 218031 MB;
Motherboard: ASUSTeK Computer INC., M3A78
Antivirus: Kaspersky Internet Security, Updated and Enabled

I've just change new graphic card using gigabyte HD7750. Whenever I start my pc after windows boot screen i've got the BSOD that tell atikmpag.sys error. I only can get into windows after i restart from the BSOD. Can someone help please?
 

A:atikmpag.sys BSOD

Read other 8 answers
RELEVANCY SCORE 49.6

Hi,

I currently have a problem with my pc with any game i play atm, the pc is less then a year old.

On whocrashed the main error i receive is atikmpag.sys

It used to be this ntoskrnl.exe until i had to buy a new graphics card as the fans stoped working!

I just cant solve the issue

pleas help.

Read other answers
RELEVANCY SCORE 49.6

Hello there,so i got this atikmpag.sys blue screen appers in my laptop after windows loading,so i can only run my laptop in safe mode.Getting really frustraited with this,if someone can help me.Tell me in more informations needed.
The exact BSOD i get.

Technical informations:
***STOPS:0x00000116(0xFFFFFA3006978010,0xFFFFF8800456FC58,0x000000000000000)
x000000000000002)
***atikmpag.sys-Adress FFFFF8800456FC58 base at FFFFF88004569000,Datestamp
4c2010ba

Thanks in advance.

A:atikmpag.sys BSOD

Hello, telis13 and welcome to the Forums. I can try to help you with this, if I can. I realize you have an OEM Laptop and specs are not easy to find, but I would like you to put as detailed system specs as you can under the System specs at the lower left of your last post. It will help us help you. I specifically need to know in this case whether you have a discreet graphics card as well as the on CPU graphics, and whether your laptop uses switchable graphics. This is what I usually post for system specs and maybe it will help you.
Please fill out your System Specs


   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

You have 2 dump files in you... Read more

Read other 5 answers
RELEVANCY SCORE 49.6

? OS - windows 7 ultimate
? 64 bit
? Age of system - pretty new less then a month
? Age of OS installation - same
? CPU - i5-750
? Video Card - ATI HD 5770 driver 10.2
? MotherBoard - GA P55M UD2 just updated my bios
? Power Supply - Chieftec 650W

it crashes in the windows log in screen relating the problem to atikmpag.sys

from the reliability history in windows 7

Code:
Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1037

Files that help describe the problem
WD-20100226-1104.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80065A3010
BCP2: FFFFF88003DA7024
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
_____________________________________________________
Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1037

Files that help describe the problem
WD-20100226-1104-01.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threa... Read more

Read other answers
RELEVANCY SCORE 49.6

Hello!
Recently i bought new PC
i5 4460
msi B85m-G43
2x4GB G-skill 1600 cl7 RAM
AMD R9 270x MSi gaming
CM G550m PSU

It was like 2 months ago and there were no issues whatsoever. Games ran flawlessly etc
5 days ago i decided i want to play some Witcher 2 so i downloaded it from Steam and wanted to play. In the beginning of playing (in loading) Witcher 2 crashed (not responding) so i turned it off and turn again without any issue. I played in like 20minutes to see is its working or has to be re-installed or something.
When i closed the game and went to desktop some weird arifacts went all over my screen and after few seconds it BSOD.
From that time i cant play/benchmark anything bcos of those BSOD's.. Today i ran 1hour loop of unigne valley at max settings (99% GPU usage) but the temperature was steady 65C. When i quit benchmark and went to desktop it BSOD again.
Temperatures of stress testing:
CPU: 52C
GPU: 65C
I uploaded dmp file so you can see what is that.
PLEASE HELP ME

Edit:
I forgot to mention that i checked my GPU drivers and tried 3 of them (latest, latest beta,last) and no fix appeared, still got BSOD
I checked other SSD, installed whole system, drivers and ungine valley. It was pure new system and it BSOD the same as last time.

Zippyshare.com - Dump.rar

A:BSOD atikmpag.sys

Can you upload the logs directly to the forum please.

Read other 6 answers
RELEVANCY SCORE 49.6

Hi guys,

I have a brand new Pavilion dv6 quad-core 64-bit laptop I purchased about 6 months ago ( end of last year ). I have not installed any new OS on it.

I am having a BSOD relating to atikmpag.sys
It's happended about 7 times since I got the laptop.
I have no idea what this is from so this is what I came to you folks

I followed the sticky post on how to post a thread about this problem, I hope I did everything. If you need anything from me please ask. I want to fix this problem!

Thanks.

A:BSOD about atikmpag.sys

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps


STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Read other 1 answers
RELEVANCY SCORE 49.6

Windows 7 Premium 64 Bit
ASUS MA2 VM HDMI
AMD Athalon 64 [email protected] Dual Core 6000+ 3.00 GHz
ATI 2600 XT
3 GIG DDR 2 Ram
Cool Master GX 650w ps
Pretty much stuck and I've tried a lot to get this working. I recently upgraded to windows 7 through the academic program and knew that my 2 GIG of ram would run windows 7 but I wanted to get more. About 2 weeks ago I ordered 4 GIG of ram that was compatible with my current system, but when I installed the ram and booted it up just after the splash screen I get a ATIKMPAG.sys error saying that the video card drivers have failed to load. I have tested the memory and it is fine I've ran the memory in another system and it worked fine there as well. It seems any time I exceed 3 GIG of memory I get that BSOD. I've pretty much isolated it down to just being the ATI drivers, since I can go into safe mode uninstall the drivers reboot and windows into windows with the 6 GIG of memory installed, but when I have to restart even with fresh ATI drivers I get the same BSOD.

Any help would be appreciated in trying to fix this, it just seems really odd to me that something as simple as more ram is causing this issue.

A:ATIKMPAG.sys BSOD

  
Quote: Originally Posted by Jankey


Windows 7 Premium 64 Bit
ASUS MA2 VM HDMI
AMD Athalon 64 [email protected] Dual Core 6000+ 3.00 GHz
ATI 2600 XT
3 GIG DDR 2 Ram
Cool Master GX 650w ps
Pretty much stuck and I've tried a lot to get this working. I recently upgraded to windows 7 through the academic program and knew that my 2 GIG of ram would run windows 7 but I wanted to get more. About 2 weeks ago I ordered 4 GIG of ram that was compatible with my current system, but when I installed the ram and booted it up just after the splash screen I get a ATIKMPAG.sys error saying that the video card drivers have failed to load. I have tested the memory and it is fine I've ran the memory in another system and it worked fine there as well. It seems any time I exceed 3 GIG of memory I get that BSOD. I've pretty much isolated it down to just being the ATI drivers, since I can go into safe mode uninstall the drivers reboot and windows into windows with the 6 GIG of memory installed, but when I have to restart even with fresh ATI drivers I get the same BSOD.

Any help would be appreciated in trying to fix this, it just seems really odd to me that something as simple as more ram is causing this issue.



If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.... Read more

Read other 1 answers
RELEVANCY SCORE 49.6

Hi guys. My system's been acting up, like I mentioned in this other thread: Monitor switches off randomly

i was planning to get a new card but just havent gotten down to it. Today i was just using Internet Explorer when a BSOD happened, and the error code was as specified in the thread title. I'm using Windows 7 Professional 64-bit, AMD Athlon II X4 620 2.6Ghz, a 2-year old Powercolor Ati Radeon HD4870, an 8-year old Philips 107T CRT monitor, 4GB RAM, 600W power supply.

Please take a look at the attached files and kindly advise. Thank you.

A:BSOD 116 atikmpag.sys

Please help somebody. It happened again in the last 3 hours.

Read other 4 answers
RELEVANCY SCORE 49.6

Long story short, I've been having driver crashes quite often lately, where my screen will freeze, then go black, and then come back to normal. Whole process takes like 10-20 seconds.
On top of that I'm getting a BSOD atleast once a day, very very annoying. I think windows live messenger triggers it, but I can't get it fixed.

I've tried downloading the latest drivers for my videocard, but that didn't work. I'm currently running this driver:

Here's the rest of the information you guys need, I hope to hear from you soon.
? OS - Vista/ Windows 7 ? Windows 7
? x86 (32-bit) or x64 ? 64 bit
? What was original installed OS on system? None, self-built
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Pirated OEM with a legit serial from my personal MSDN account.
? Age of system (hardware) year and a half, ram is 3-4 months old
? Age of OS installation - have you re-installed the OS? I'd say a month, maybe 2 max since I re-installed Windows

? CPU intel core i5-750
? Video Card (XFX) ATI HD 4850
? MotherBoard ASRock P55DE3
? Power Supply - brand & wattage OCZ500SXS (500W)

? System Manufacturer Me, myself and I
? Exact model number (if laptop, check label on bottom) :)

A:atikmpag.sys BSOD

Quote:




"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps




STOP 0x116: VIDEO_TDR_ERROR troubleshooting - Windows 7 Forums

Read other 5 answers
RELEVANCY SCORE 49.6

Hello forum!

I'm having a critical fault in my system, but I can't pinpoint >what< causes it exactly.

When stressing the graphics card it tends to crash out and attempts to reset the display driver (fails to BSOD). My first idea of course was overheating, but the temps seems to be in order, not just with the video card but with everything else (no idea about psu though). The pc is clean, dust-free, new thermal paste has been applied this month.

The bsods seems to be getting more frequent (for example I can play for 30 min, then it bsods, I attempt to play again boom another bsod in 5 minutes or less).

Naturally I've tried to reinstall drivers, old drivers, newest drivers, with and without catalyst, memtest, fresh windows, updated bios, older bios. I'm frequently using ccleaner, have active virus protection and not overclocking anything. I've also tried eliminating daemon tools, but it didn't help.

Here are my specs atm:
OS: Windows 7 Ultimate 32bit SP1
Proc: Intel Pentium 4 CPU 3.00 GHz
Mem: 2.0 Gb RAM
GPU: ATI Radeon HD 2600 XT
HDD: Maxtor 6B200P0 ATA Device
PSU was a Codegen 400W "HardwareMurderer" before, lately replaced by a 350W spare noname PSU (I can't afford anything better right now :( )

...and here are the pics and the technicals:

BSOD:
Attempt to reset the display driver and recover from timeout failed.

*** STOP: 0x00000116 (0x8574B510, 0x93E6686E, 0x000000000, 0x00000002)
*** atikmpag.sys - adress 93E6686E base at 93E5F000, Da... Read more

A:atikmpag BSOD

Hi and welcome to TSF update or reinstall the graphics driver and get a better power supply it is most likely the biggest issue xfx or seasonic are best for quality

Read other 1 answers
RELEVANCY SCORE 49.6

Hi!

Since I installed Win7 on my new computersystem, i get these BSOD every first time on a day i start my computer.
first some specs

? OS - Windows 7 Ultimate
? x86
? Windows 7 Ultimate
? OEM
? 1/2 year
? 1/2 year
? x64 Family 6 Model 23 Stepping 10
? ATI Radeon HD 5670
? ASUS P5QD Turbo
? Power Supply - Silent, 600W
i read a lot of threads and installed the graphicdriver without catalyst center and installed yesterday SP1, but this morning i already get the bsod...

so i read the posting instructions, and attach the echo.zip.

thanks for your work.

emddummi
PS: im from germany, so please excuse my english im not a natural speaker :)

A:BSOD, atikmpag.sys

Hello,

You're right, the BSODs did start the day you installed Windows 7. SP1 has not changed the type of BSODs you are getting.

Every dump is the same: a 0x116 bugcheck. See here: STOP 0x116: VIDEO_TDR_ERROR troubleshooting - Windows 7 Forums

Do you have a different graphics card you can try out? If not, see if you can borrow one from a friend or purchase one from a store that will allow you to return it.

It may be worth it to update your graphics drivers to the very latest version: AMD Graphics Drivers & Software

I see the crashes persisted through the October and November versions, but it can't hurt to try.

Install the ATK0110 driver from the Utilities section here: http://support.asus.com/download/download.aspx?model=P7P55D LE&os=30&SLanguage=en-us
Code:
ASACPI.sys Thu Aug 12 22:52:52 2004 (411C2D04)
...Summary of the dumps:

Code:

Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Sun Mar 6 00:40:50.910 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:27.393
*** ERROR: Symbol file could not be found. Defaulted to export symbols for dxgmms1.sys -
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR: 0x116
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys
SystemProductName = System Product Name
???????????????????????????????????????????????????????????????... Read more

Read other 1 answers
RELEVANCY SCORE 49.6

Windows 7 Professional x64
was running windows xp sp 2
full retail version
system hardware is 2 years old, some items are less than 6 months (hard drive/dvdrw/ps)
Upgraded to Windows 7 2 months ago

Trying to install more ram, every time I go over 3 gig of memory I get the atikmpag.sys bsod just after the splash screen and the system restarts. If I run 3 gig or lower the system starts fine.

A:BSOD atikmpag.sys

  
Quote: Originally Posted by Jankey


Windows 7 Professional x64
was running windows xp sp 2
full retail version
system hardware is 2 years old, some items are less than 6 months (hard drive/dvdrw/ps)
Upgraded to Windows 7 2 months ago

Trying to install more ram, every time I go over 3 gig of memory I get the atikmpag.sys bsod just after the splash screen and the system restarts. If I run 3 gig or lower the system starts fine.



Where to start?

1-ASACPI.sys
ASACPI.sys Sun Mar 27 22:30:36 2005





Quote:
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).




2- Most of these were caused by your video driver.(10 of 15)


Code:
BugCheck 116, {fffffa8007505010, fffff88003a8bf94, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6f94 )
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver ... Read more

Read other 5 answers
RELEVANCY SCORE 49.6

Hi.
I was suffering with lot of freezes on my computer so I decided to intall a fresh copy of windows...
after 1 day, I had a BSOD that says that the atikmpag.sys file is the problem...

IWhen I installed the new copy I installed te latest driver that came oout on October 15th so I dont think that it's becuase the driver.

So what can I do?!?

Thank you

A:atikmpag.sys BSOD

Follow the instructions here> http://www.techsupportforum.com/foru...ta-452654.html
Lets see if the BSOD dump file(s) can tell us whats going on.

Read other 2 answers
RELEVANCY SCORE 49.6

Hi,
I have been experiencing systematic BSODs when playing videos using either XBMC 13.2, PowerDVD 13 or WMP.
I have and AMD APU A10 6700T on an ASUS F2A85-V-Pro mobo.

This had all been running perfectly stable for months until, I believe, I updated the BIOS of the mobo. Unfortunately I did not register from which BIOS version I upgraded. I do know it was a version that was from before the support for the newer A10 APUs was supported (whence my decision to upgrade). Now it's v6407.

I have uninstalled Catalyst and re-installed it but to no avail.

The symptoms are as follows:
I play a video (can be DVD, BluRay, mkv file, avi... whatever). After a while, can be within minutes or after an hour, the player will crash. If I launch the movie again I get the BSOD. Sometimes, the BSOD occurs immediately after the player crashes or when the movie is interrupted by me stopping or pausing it, or by a windows program bringing up some pop-up message.

WhoCrashed gives the following dump log every time:
On Wed 17/09/2014 20:13:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091714-6988-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xBDAC)
Bugcheck code: 0x116 (0xFFFFFA8006FCD4E0, 0xFFFFF88003A0BDAC, 0x0, 0xC)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an atte... Read more

A:BSOD by atikmpag.sys

Can i ask you to download this, http://go.microsoft.com/fwlink/?linkid=52012

Once downloaded please copy and past the information on here

This will help me analyze your problem further

I look forward to helping you.

Read other 6 answers
RELEVANCY SCORE 49.6

My computer has crashed to the BSOD twice in the past couple weeks due to atikmpag.sys. I saw a lot of people here are very helpful and was hoping someone could help me as well. Would you please help me figure out how to make this BSOD stop so it doesn't happen again and it does not cause any more damage to my computer? I have attached the only DMP file there was available. Thank you in advance for your help!

A:BSOD atikmpag.sys

  
Quote: Originally Posted by jvm127


My computer has crashed to the BSOD twice in the past couple weeks due to atikmpag.sys. I saw a lot of people here are very helpful and was hoping someone could help me as well. Would you please help me figure out how to make this BSOD stop so it doesn't happen again and it does not cause any more damage to my computer? I have attached the only DMP file there was available. Thank you in advance for your help!








Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or ... Read more

Read other 1 answers
RELEVANCY SCORE 49.6

Hello guys.
I get blue screen error atikmpag.sys when i playing Tom Clancy Conviction the game.
I have Win 7 Ultimate Sp1 32 bit , video card : Ati Radeon HD 3800series ; 2gbram ; dual core proccesor e6750 ; motherboard Asrock P45X3 Deluxe
I tryed some many "fixes" , like :
Uninstall - Install latest ati video driver.
Uninstall and remove Daemon tools and sptd.
Uninstall and remove Antivirus Avast and install Nod32.
Uninstall Firewall Comodo.
Clean the registry with CCleaner.

Please help with this error , i read and try some many fixes from other forums and this error is not fixed.

A:BSOD atikmpag.sys

Re a stop 0x116 BSOD.....






Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps


STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Read other 1 answers
RELEVANCY SCORE 49.6

Hi Guys, I really need help here

I got this BSOD for a month now, I already try everything as I could to repair it but still its not working..
I hope u guys can help me or i will sell this lactop... I use ASUS K45DR with AMD graphics card HD7640G +HD7400M.

A:BSOD atikmpag.sys

Hello, thekillerz2. There is not much info in your dump files other than


Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800aa13010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003b029d8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
The code you are getting (116) is always a graphics card/driver problem. This particular one is a TDR error, meaning the drivers crashed but did not recover in time. It is pretty common with Laptops with switchable graphics. This is the driver you are using now.


Code:
atikmpag
start end module name
fffff880`03f23000 fffff880`03f78000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Thu Jan 26 16:52:42 2012 (4F21D93A)
CheckSum: 0005D67D
ImageSize: 00055000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please go to Asus web site for your Model Laptop and update your driver to a more recent one.

Read other 1 answers
RELEVANCY SCORE 49.6

Windows 7 . . . 32-bit
not genuine
pre installed
haven't reinstalled it

When I install Catalyst Control Center and drivers for my graphic card, I get BSOD when I restart my computer.
What should I do?
Thanks
Attachment 215534 - isn't this the dmp file???

RAM - 2,00 GB
32-bit
3.00GHz Intel Core2Duo CPU
ATI Radeon HD 3800 series

thank you

A:BSOD atikmpag.sys

Not all information was included in the report. No .dmp files were present, making it very difficult to debug the crashes. Please follow the instructions again.

Read other 3 answers
RELEVANCY SCORE 49.6

hi

i have problem when start up windows,
in attachment is zip file

thanks

A:BSOD atikmpag.sys

You have a DELL PID on a Toshiba machine, this means your installation is counterfeit.
Code:
Host Name: PEDJA-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Pedja
Registered Organization:
Product ID: 00426-OEM-8992662-00400 ---> DELL PID
Original Install Date: 28.1.2015, 5:46:10
System Boot Time: 21.6.2015, 14:46:14
System Manufacturer: TOSHIBA
System Model: Satellite C660
System Type: x64-based PC
Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.

Read other 1 answers