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Yoga 500-15IBD sudden power off

Q: Yoga 500-15IBD sudden power off

I bought a new Yoga 500 15IBD 2 Months ago and since a view weeks the Laptop had several power breakdowns while in battery mode. All of a sudden the Laptop turns black, all lights and the hdd turns off and I have to connect the power cord to get it started again - although the Battery certainly isn't empty according to the OS-Battery indicators AND often having the Laptop fully charged less than half an hour ago. (The Yoga runs for at least 3 hours if the bug does not appear). Now this is no driver issue, I have the problem while running Windows 10, Linux Mint and Backbox Linux. I suppose it's either a battery issue or a faulty architectual design. Since I see a lot of similar power-off related messages accross the spectrum of lenovo devices, could someone finally publically explain the source of the problem so there is a chance to get rid of it ... especially in future products?

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Preferred Solution: Yoga 500-15IBD sudden power off

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Earlier today, I had shut the lid on my Chromebook (putting it into standby mode) and had put it away. At this point it had full power. About half an hour later, I had opened it up again, but it had shut off, and I coudn't get it to turn on again until I plugged it in to auxilary power. When it revived, it still had full battery, but had forgotten the details of the network until I had signed in. This is similar to another issue, wherein the system will occasionally stop opening and running user-installed applications and block any access to local storage (such as viewing and downloading files), citing lack of permission (which does not apply otherwise), until restarting and logging in again. My device is fully up-to-date on the stable update stream. Why am I having these issues? Are there any ways to fix this permanently (aside from purchasing a different device)?

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Earlier today, I had shut the lid on my Chromebook (putting it into standby mode) and had put it away. At this point it had full power. About half an hour later, I had opened it up again, but it had shut off, and I coudn't get it to turn on again until I plugged it in to auxilary power. When it revived, it still had full battery, but had forgotten the details of the network until I had signed in. This is similar to another issue, wherein the system will occasionally stop opening and running user-installed applications and block any access to local storage (such as viewing and downloading files), citing lack of permission (which does not apply otherwise), until restarting and logging in again. My device is fully up-to-date on the stable update stream. Why am I having these issues? Are there any ways to fix this permanently (aside from purchasing a different device)?

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I recently bouht refirbished Yoga 500-15IBD, It has Intel HD 5500 and GeForce 940M. When I bought the laptop online I was under the impresion that the display is FHD. Unfortunatly the maximum resolution that I see in the Windwos 10 display settings is 1366x768. Is this a software issue or the display is not FHD? I am wondering if it is possible that seller changed the original FHD display with HD display. I can't find the full spec of the laptop. Machine Type Model: 80N600FWUK.

A:Yoga 500-15IBD no FHD

Hi stefan_minev , 
Welcome to the Community Forums. 
Using Machine Type Model: 80N600FWUK from the parts look up page :
This was distributed with LCD Module W Flex3-1570 HD part number 5D10H91422 . 
Similar to what was offered here for 80N600FWUK  15.6" HD Touch Screen
Yoga 500-15IBD are marketed (hardware manual specification page26) with either :? 15.6" 16:9, 1,366 768 pixels HD / 1,920 1,080 pixels FHD
Display for this mahine number is HD.
Hope this help answer your query.

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Hi, I've tried looking for tech specs (I know the hardware specs) for the monitor so I can work out what pen/stylus would be best for the touch screen. However, I can not find this particular product (spec specific) on the website.  If anyone could help me out that would be great, Ideally I'd like something with pressure levels as I do digitally draw from time to time, and would be helpful whilst writing. But would settle for something that isn't due to owning a GFX tablet anyway. Also, I'm unsure if this ideapad is referred to as a 15, 500 or 8 due to not know where this terminology is based from (model name, model series ect) seems unclear, perhaps I'm just looking into it too much and it is just a 500. Thanks to anyone that spends time reading, and thanks in advance for advice. ~Kris

A:Lenovo Yoga 500 15IBD

>>>bump same question here!!!why we got a touch screen with no pen ?how to mascarade a small finger?

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I bought the yoga 500-15IBD(w/i5 5200U;GT 940m and 8G of RAM) in summer of 2015. At first the notebook is doing fine. But at mid-late 2016 the notebook start acting strange, the CPU start lock the frequency at 0.44 Ghz while charging. I find out that the BD prochot is the reason and I disable it with throttlestop. Then when I start gaming for few minutes the laptop just shut down, because of overheating. So I try playing game with BD prochot on and with battery. And the gameplay become very laggy. Not like low fps, but just very laggy. I monitored the CPU and the CPU just get throttled massively frequently and the frequency just go up and down. Which never happen before, the laptop used to be at least playable with consistent (low) fps.  What should I do. Is some component damaged? Should I clean the fan (I checked the fan and it seems fine to me)? Should I charge the thermal paste?  ps I try to stress test both CPU and GPU, it's fine when doing test alone. But when testing both CPU and GPU the temp of CPU just go sky high (~100 C) and the GPU seems to be cool in terms of temperature(75 C)and than the laptop shut down. Even when testing GPU only while CPU is idle both temp got ~75 C. When doing only CPU test CPU temp ~88 C max and GPU stay at ~55 C. It seems the GPU is transfering heats to the CPU.

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HelloI want to update the BIOS of my Yoga 500-15IBD and downloaded the latest version from Lenovo support site.Last BIOS version comes with a txt file where I can read:Support models     S41-70, U41-70,                   Flex 3-1570, Yoga 500-15IBD, Yoga 500-15IHW,                   Flex 3-1470, Yoga 500-14IBD, Yoga 500-14IHWBut when I execute the exe file (bdcn60ww.exe), I get:I am a bit confused... Is this BIOS really for my Yoga 500-15IBD? Is there any risk if I try to install it anyway?Thank you

A:BIOS update on Yoga 500-15IBD

Hi, I do this update because i seen my product in this page (https://download.lenovo.com/consumer/mobiles/bdcn61ww.txt) but it's not a good idea. Now my computer boot is much slower and i don't know the how-to to downgrade. part of  : https://download.lenovo.com/consumer/mobiles/bdcn61ww.txt -----------------------------------------------------------------------------------------------
Updated Date 2015/08/18
Software name BDCN61WW
Support models S41-70, U41-70,
Flex 3-1570, Yoga 500-15IBD, Yoga 500-15IHW,
Flex 3-1470, Yoga 500-14IBD, Yoga 500-14IHW
Operating Systems Microsoft Windows 10 32/64-bit
Microsoft Windows 8.1 32/64-bit
Microsoft Windows 8 32/64-bit
Microsoft Windows 7 32/64-bit
Refer to marketing materials to find out what computer models support which Operating Systems.
Version 61

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Hi mine is this one Yoga 500 15IBD 80N600AMVNSerial # R90HK9NQMine have GT940M card but only b/g/n wifi Broadcom QCA61x4The same model without dGPU card has Intel 3160 a/c wifiI am wodering what is exact spec for my system

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Hi, I have a problem with the keyboard on my Yoga 500 where some of the keys don't work as they should.It's not a Windows issue and I could do with trying an older version of BIOS.Can anyone provide the previous version BIOS file to BDCN63WW.cap for a Yoga 500-15IBDThanksAndy

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I have a web-camera issue with my notebook. It doesn't work. It used to work once or twice. But then suddenly something went wrong. Neither works mic. When I opened my windows 10 "Camera" app it said "Can't find camera". I checked device manager for drivers issues and couldn't find anything about camera. So I added a knew device "Lenovo EasyCamera". My "Camera" app still doesn't work. So I tried to fix in with Lenovo Settings. But there is no any camera folder in it. Reinstalling still didn't fix it. Also I tried installing drivers with official Lenovo website. Still nothing. 

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Hi Guys,after upgrating to Windows 10 the microphone of my Yoga 500-15IBD is not working.I already tried every driver (windows update, lenovo, realtek) for this but nothing. Can somebody help me?

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I bought the Yoga 500 a week ago however immediately after starting it I have been faced with problems. At first i thought its normal since it is a brand new laptop and it takes time till it adjusts but that didn`t happen. The problems are as follows: 1) The mouse coursor  and touchpad keeps on blocking regularly. I tried it also with an external mouse and I faced the same problems. 2) WIFI:  a) it keeps loosing its signal continually             b) It dissconect from the wifi almost every 30 minutes              c) Whenever i want to reconnect to the wifi it shows there are no connections available eventhough my phone and my girlfriends laptop is already connected ( and there are over 5 other wifi-s available from my neighbors)             d) Every single time I have to use the troubleshooter which says "problem with wireless adapter or acces point". And then it dissconnects again.  Thank you for your help

A:Yoga 500-15IBD mouse and wifi problems

Hi txk1789,  Welcome to Lenovo Community,  Just follow the below link and install the latest Wireless and Mouse and keyboard driver for your machine. http://support.lenovo.com/my/ms/products/laptops-and-netbooks/yoga-series/yoga-500-15ibd 1- After opening the link click of Driver & Software 2- From the component drop down menu click on Wireless LAN 3- From Pick on OS drop down menu click on you OS version 4- Download and install the WLAN driver 5-Repeat the same steps for your mouse and keyboard driver  Regards,   **If the issue has been resolved please, mark me as solution provided to help others find the solution easily and click the Kudos.**  

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I am having issues with my current WIFI card not picking up a signal from any distance... and when closer, not always holding a signal.  After playing with software upgrade options, I'm considering a WIFI card upgrade, and would like advice as to the ease and value of this option.  Thank you in advance for your time and attention in reply.   Mike Luke

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The Bluetooth version is combo Wifi Broadcom 4335/ Bluetooth Brcm2045It always show as working device in Device Manager. Can turn on, turn off. Can descover and pair with other out side device such as Smartphone. Browing file on other device is ok. Now let try to transfer files back and fort, very terrible, it only works for small file, let say less than 100kb. For larger file, the transfer always stuck at some point varies. Try to change the Smartphone, change the angle, position of the laptop and the phone, the transfer speed some time change but, extremly slow. This is hardware fault, should I take it to warranty? How to talk to them and how do they would reply.Do they just say it is working? Or do they erase my laptop?  

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what are the memory size limitations, (if any) for the supported types ?

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My lenovo ideapad 15ibd model no.80qq after upgrading win 8.1 shows driver power state failure.. It also does not accept the nvidia geforce driver it asks for intel driver first ..my laptop has dedicated nvidia gt920m graphics card... Please help me...I have been trying troubleshooting for one week no solutions is there. Also in the device manager it says no 3d video controller driver found .its so frustrating.. I bought my laptop just recently . Pls help.
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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Didn't realize the laptop was unplugged and went completely dead sitting there for a month. Went to plug in to power up and nothing. Thought maybe cat chewed on charger cable and tested it and was only pulling 4v vs the 20v it's supposed to but tried new charger that Lenovo sent and still nothing. I've heard battery could be un-chargeable if left to completely die and sit for a while but still don't get why laptop won't boot up when plugged in.  Am I dealing with something else internal in addition to a dead battery? 

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Hi everyone, i am using lenovo laptops for more than 10 years for me and my family. Never had any problems before i bought Yoga 2 Pro machine. All these flickering issues, yellow color instead of white, constants bios upgrades, SSD replacement during the warranty - not the whole list of issues with this machine, the others, by the way, work perfect  Now, after more than a year of Y2P usage i am out of warranty and have new problem. The laptop shuts down suddenly, without any reason, there is just black screen and nothing more.What i tried to do:1) To clean CPU fans (thought that may be there can be an overheating problem) - they are fine, the temperature is steady around 70 C2) To connect/disconnect AC adapter and internal battery - the problem is still here, the laptop continued to shut down occasionally3) Connect/disconnect SSD (during this time the system was booted up from usb-flash) - the problem is still here, it happens even without SSD4) Disconnect wireless card, update and reflash bios - nothing helped. It`s an EPIC to have such problems with more than $1000 machine, the others, which i have in my family (more than 4 here) work perfect, but these problems and finally, the last one (unexpected shutdowns) makes me think that high-end Lenovo laptops is not an option for me anymore, paying more than one thousand you get only one year warranty and continious problem.Anyway, did anyone has any suggestions what to do next? P.S.: going to Lenovo serv... Read more

A:Yoga 2 Pro sudden shutdowns

OK, i think that i have found a problem.It is connected with ME region of the BIOS.Somehow during the BIOS update procedure the ME region was deleted. Now i am unable to install intel management engine interface drivers and laptop shuts down EVERY 30 minutes.The only one solution here is to restore ME region, but i need a full dump of any Yoga 2 Pro bios.Do anyone have it?Thank you.

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My Lenovo yoga 3 will often go to a blank screen when I am working on it writing a paper or something. When it goes blank, I have to wait a few seconds and then I can hit a key on the laptop to make the login screen appear and login again. Sometimes it will happen just once, but often it will happen multiple times even within a minute. Any idea how to fix this so it quits blanking out on me? Please and thank you!

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hi guys,i need your help, i just bought this 14inch YOGA 500 i have problem with the screen. have been 3 times this happen guys..while i'm normally used the laptop the screen suddenly black out but the iindicator power and battery not blinking that indicate they run normally. what do you think the problem guys ?i try to tap keyboard key and power button nothing happen guys, the screen still black. the only way  back to normal i press power button to shut down and start the computer again.  Please help me guys.  Beast Regards,Dewi Tri Wulandari  

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Hi, since the power of my Y3P with display at max birghtness does not hold very long it would like to build a powerbank for it. Since the Power Adapter is 20V 2A I wonder if I could put 4 x 5V (2A) Power Banks in serial and have 20V and enough amps to fuel the Y3P. I also ordered a cable with the right plug to connect to the Y3P. However it has 3 wires inside. When mesuaring with a meter one is ground and two deliver about 5V. How could that be? How would you wire it to power the Y3P. Does anyone has any idea?PS: I know this is gonna wipe warranty. 

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My PC shuts down randomly when playing GTAV,sometimes during the day it can stay on for 2-3 hours without going off,sometimes lets say during the same hour it shuts down every time i start the game (like 1 minute or 5 after loading the game) and sometimes it never shuts down like it has it's own mind,so far i have tried the following:

Checked all cables.
Removed DRAM's(have 16GB,used only 2 then switched with the other 2).
Removed OC profile in BIOS.
Disabled Anti surge from BIOS and used a power plug protector(electricity is very stable)
3 clean OS install.
Tried different Nvida driver versions including all settings.
Everything is up to date.
Cleaned all components.
Tried another wall power point.
Changed the cable connector between the wall and PC.
Non heat issues.

This is what i see after the shutdown

"Power supply surges detected during the previous power on.
Asus Anti-surge was triggered to protect system from unstable power supply unit!
Press F1 to Run Setup"

The way it shuts off is as if someone pulled the plug out of the wall,i've posted about this some time ago thinking that the issue is gone but it has come back now,is there any way to fiind out the cuase for this ? thanks.

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I have a Gateway NV79 laptop. In the past couple of weeks I have been experiencing a problem where the computer randomly powers off. It happens most often when watching videos on the internet, but has happened once or twice in other circumstances. I am running Windows 7. Any thoughts on how to identify the cause of this problem would be appreciated.

A:Sudden power off problem

This is usually caused by overheating. Blow out all fans with a can of compressed air. Make sure the bottom of the laptop is well ventilated. Do not use the laptop on carpet or a bed. Consider a laptop cooling pad.
Try a Clean Boot. If that solves the problem, add one startup item at a time till you find the culprit.

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Windows has suddenly changed the way the computer powers down and boots. I am the only user of the computer and do not use accounts. In the past, when I click "shut down" I was prompted with three icon options (shut down, stand-by/hibernate, and restart. Now I am prompted with a pull-down menu with these options plus "log-off" with my name as a user account.

Similarly, in the past, when booting, the system went right to my desktop. Now it either prompts me for a (non-existent) password, or brings up a welcome account screen with my name on it and asks me to load my settings.

I've tried changing settings in user accounts (unchecking use welcome screen) and also change the setting in power options that requires a password in recovering from a stand-by. None of this helps. I also note that there is an account called "ASP.Net Machine A" alongside my account and Guest account in User Accounts. I don't recall seeing this before. What's going on?


A:Sudden changes in power down and boot up

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Good Day Everyone!

Hello here am i on my everyday life using my desktop at home this never happened to me before, so the case is I am playing a game and suddenly my computer monitor went off (but the cpu and avr still has its lights on) and after a while the computer have no life(lights) too and so does the avr. So what happened here? this never happened before and no matter where i plug the avr or cpu it wont turn on? (and i also tried plugging directly the cpu to a wall plug but i guess it needs AVR) I've read some information on internet tried finding some other guys that has the same situation as mine and some say it must be the power supply or i need to replace the avr. But Im not really sure what to test first? or buy? Hope you can help me.

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I have recently upgraded my motherboard, fan and processor as my last one broke, some how all the pins were bust. My new spec is shown in the picture on the right:
Only trouble is when i was running my HP printer install it seemed to be installing and then when i came back to my pc it had gone off completely. I thought maybe it had shut down and not restarted after the install until its been doing it a few times not only when im installign things but just randomly, it doesnt run a shutdown it just goes off like ive pulled the plug, ive tried different sockets etc, and i am just not sure if it is liek i have read on other forums do i need to replace my power supply, i am not experienced with any of this, please help.


A:Sudden Power off for no reason

I think it is the power supply. If you used the one that came with your case than that is probably the issue.

Try to replace it.

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Hi all!

Recently, my pc started to shut down for no apparent reason, No blue screen, No messages, No overheating

I have attached a event log to what i believe the problem to be but if i is not that i can easily do another log

PC Specs:
Processor: Intel Core I7-4770K CPU @3.50GHz
Ram: 8.00Gb
OS: Windows 7 Home Premium 64Bit
Graphics: NIVIDA GeForce GTX 670
Power: 750w Psu

And sorry if this Thread is in the wrong area!

A:Sudden Power Failure

Sounds like the usual poor quality power supply. Brand and model of your Psu please?

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I'm putting together a computer for my dad out of a few parts I no longer need and was creating a new partition on the hard drive in preparation for a format and installation of Windows.

However, whilst the the partition was being created the power died. Now the machine won't switch on. There is a red LED on the motherboard that lights up when the power button is pressed and the processor fan twitches, but doesn't start turning. There's no power to the CD-ROM drive.

I've tried disconnecting all disk drives, removing/switching position of RAM etc, but nothing seems to work.

The case and power supply are new and the machine was working fine for 30/45 minutes prior to this happening.

I'd appreciate any thoughts - I'm afraid it might be a problem with the motherboard, but am not really sure.

Thanks in advance, Jake

A:Sudden power loss

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I am using Windows 7 Ultimate 32 bit on my HP 6910p Laptop. The power plan options were working absolutely fine, but suddenly it has started to act weird. When I used to select a power option For instance , when I click High Performance: The brightness used to be full (As I Configured this plan to have max screen brightness) and when I used to switch to Power Save: The brightness used to be lowest (As I configured this plan to have lowest screen brightness)
However, now, when I switch between the plans, nothing happens. For instance, if I click high performance, the brightness remains the same as clicking the power save plan. Also, If I choose High Performance power plan and lower its brightness, and then click on power save the brightness remains same as the high performance. So, Apparently, there is no change.
Can anyone suggest me what to do?
I have also Battery-Care software installed if that helps.

A:Power Option Sudden problem..

Using this tutorial and reading the links below should help you in getting the right power options for
your laptop.
Power Plan Settings - Change

Welcome to 7 Forums.

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Hello, I am using my girlfriends HP 530 laptop to write this. Basically, the problem is that since installing Windows 7 from Windows Vista, the laptop has been cutting out without any warning. It isn't going into standby or any other power mode, as it starts from bootup when pressing the power button afterwards. This occurs even when the battery is almost fully charged and plugged into the mains.

I have tried flashing the BIOS to the latest version. Recently, the laptop was displaying these symptoms from overheating, but the laptop was also making a really loud sound. We had to dismantle it and found that a large amount of dust had clogged up the vents, which we immediately removed and then put back together. This was only two months ago, since then we have not been leaving the laptop on soft surfaces such as duvets etc.

I have no idea what this could be, I have changed the power saving settings and updated all the drivers.

Does anyone have any experience of this problem?

A:HP 530 with Windows 7 (sudden power-downs)

Quote: Originally Posted by Sheepdisease

Hello, I am using my girlfriends HP 530 laptop to write this. Basically, the problem is that since installing Windows 7 from Windows Vista, the laptop has been cutting out without any warning. It isn't going into standby or any other power mode, as it starts from bootup when pressing the power button afterwards. This occurs even when the battery is almost fully charged and plugged into the mains.

I have tried flashing the BIOS to the latest version. Recently, the laptop was displaying these symptoms from overheating, but the laptop was also making a really loud sound. We had to dismantle it and found that a large amount of dust had clogged up the vents, which we immediately removed and then put back together. This was only two months ago, since then we have not been leaving the laptop on soft surfaces such as duvets etc.

I have no idea what this could be, I have changed the power saving settings and updated all the drivers.

Does anyone have any experience of this problem?

Hi and welcome

Being a cat owner yep. can you go into event viewer (type eventvwr in search) go to th windows logs>application tab. You need to look for things around the same time as the problem. It migh be a good idea to wait untill the problem happens then go to limit the amount of info to look thru. You are looking for errors (they have red in the left column) that relate to the problem they will either be in... Read more

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Hi everyone!

Recently, my pc started to shut down for no apparent reason. No message, no BSOD and no overheating. Just like I'd pull the plug.

Any idea on this? I got a desktop with a phenom x4 9850 cpu, with windows xp sp3, a geforce gt 460 768mb videocard, a 650w psu and 4gb of ram ddr2. If another precision is necessary, just ask.

Thanks a lot for answering!

A:[SOLVED] Sudden power failure

Hi joseph7179,

Can you let us know of any errors in red that show in your Event Log:-

Windows Key+R and type eventvwr.msc into the box and hit Enter. Click on 'System' on the left and then click on the 'Type' tab at the top to sort the errors into their

categories. (easier to find). Where there are ones in red that relate to the time/ date area of the blue screens/ freezes/ power shut downs, can you tell us the EventID and

Source for each one (most regular ones)

Or attach them to you next post by doing this: When in the Event viewer window with the System error logs showing, go Action (at the top) and choose 'Export List' called it System Errors or something like that and attach that file to your next post.

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i have an emachines w047, with xp. i am going to give a series event that i have no idea if they are related or not. first, 2 days ago, my computer lost its network connection while it was in use. after restarting a couple of times, it worked again. the following morning, i lost my network connection again. after some effort, i got it back. then last night, the computer lost the internet connection while i was using it. i tried to restart, and it froze up in the middle of booting up. i kept trying to reboot, and eventually got the BSOD. the error said something about NV_4. (unfortunately, i did not write this one down) i tried to do a system restore, but it froze in the middle of it. when i got up this morning, i tried starting it a few times. sometimes, it would seem to boot up, never with a network connection, then i got the BSOD again. this time, the error was PAGE_FAULT_IN_NONPAGED_AREA. i got this error a couple of times in between it almost booting, then it would not even start. when i turn it on, the fans cut on, and the yellow standby light comes on, but it never goes any further. now, that is where it's at, in a coma, or on its deathbed.
any suggestions on what to do? i have thousands of photos on there that i need to retrieve.

A:sudden death of power supply???

Emachines are notorious!!!! They are cheaply made with the cheapest components!!!! If the psu (power supply unit)has died then it will almost certainly blow the mobo (motherboard) too!!!!

If it is still under warranty then get Emachines to fix it, if not, it's probably gonna cost!!!!

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My HP envy 15-u111dx won't power on all of the sudden

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After looking around the internet I've noticed this problem is quite common but...
As long as I am not playing a game my computer runs fine for hours this Critical Error only occurs when I'm running a game usually after few minutes. Most solutions suggested reinstalling audio driver/making sure there is only one. Well I only have one, it's up to date with one audio device running and was reinstalled a couple of days ago. It occurs in pretty much every game but the times before it happens varies for example Bad Company 2 runs for about 10 minutes where Just Cause 2 and Team Fortress 2 run up to about an hour. Critical error is always the same and always a shutdown even though Restart On System Failure is unchecked. Here is the entire error

BODY{font:x-small 'Verdana';margin-right:1.5em} .c{cursor:hand} .b{color:red;font-family:'Courier New';font-weight:bold;text-decoration:none} .e{margin-left:1em;text-indent:-1em;margin-right:1em} .k{margin-left:1em;text-indent:-1em;margin-right:1em} .t{color:#990000} .xt{color:#990099} .ns{color:red} .dt{color:green} .m{color:blue} .tx{font-weight:bold} .db{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;border-left:1px solid #CCCCCC;font:small Courier} .di{font:small Courier} .d{color:blue} .pi{color:blue} .cb{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;font:small Courier;color:#888888} .ci{font:small Courier;color:#888888} PRE{marg... Read more

A:Sudden shutdown Kernel Power 41 63

People PLEASE I need help on this I've tried everything I could possibly think of. I am extremely short on money so I have to be absolutely sure what to buy if it's a hardware issue. I need to find out what's causing this.

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I have a HP DV4170us notebook computer. I have used various programs to edit and encode video on it in the past with no problem.

When I run ConvertXtoDVD 2 and attempt to create a DVD from an avi, it works fine for anywhere from 10 minutes to an hour and my computer instantly and without warning powers off. Upon reboot, I get no errors from windows, and there is no information in the system event manager. The log file for ConvertXtoDVD contains no data since the shutdown occurs instantly.

I have used QA+ 32bit to run a complete system test, including a rigorous memory test and HDD test, and have no problems detected. I formatted and re-installed windows about a month ago, and so I should have the newest drivers for all my hardware. I also used Perfect Disk to defrag and optimize my HDD.

The laptop does not seem any hotter than usual when it shuts off, and the problem happens regardless of the 'priority level' I set for the encode process in the ConvertXtoDVD options menu.

My system is a Centrino with 1GB of DDR2 RAM and an on-board Intel video chip-set.

If any more information is needed for proper diagnosis, please let me know.

Thank you very much for your help.


A:Convertxtodvd Causes Sudden System Power Off

Ok, I have now tried in Nerovision Express as well and it does it there too. Must be a hardware issue?

I will repost in the hardware forum.

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My PC isn't new. That said, I've kept it alive and reasonably healthy, sometimes with the help of the fine folks here, with high rate of success. Enough preamble, the new(ish) problem follows.

Periodically, with no warning signs and no error messages I've been able to locate, my PC will just shut completely off. I once investigated this same problem with the thought that it was originating from the power supply. Ultimately, even though I couldn't prove it to be the power supply as the source of the issue, that's what I replaced. This didn't fix the issue.

After watching the event happen for some months more, I began to suspect possibly a graphics driver issue. I play quite a few games, and I use AMD and ATI rather than more popular chipsets. The crashes almost always happen when I'm gaming, and seem even to happen more reliably playing some games than others, and even some VERSIONS of games than others. I've tried replacing the drivers with the latest suggestions, no improvement at all was noticed.

TSG SysInfo follows.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X6 1055T Processor, AMD64 Family 16 Model 10 Stepping 0
Processor Count: 6
RAM: 16383 Mb
Graphics Card: ATI Radeon HD 5570, 1024 Mb
Hard Drives: C: Total - 476837 MB, Free - 16394 MB; F: Total - 953866 MB, Free - 637994 MB;
Motherboard: MSI, 890GXM-G65 (MS-7642)
Antivir... Read more

A:Solved: Sudden Full Power Off of PC

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hi, I was on my computer tonight when it suddenly just died. No power to the tower. I hit the power button and it started to power up for just a split second then went dark again. Tried unplugging, turning off power supply, then reconnecting. Still no good. I'm guessing power supply...any thoughts? BTW, there was a thunderstorm going on but at that time there was no activity and nothing else seemed to take a hit..no flickering lights or anything. And it's plugged into a heavy duty power strip with surge protection.

A:Solved: Sudden loss of power

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I'm having a problem at the moment, whenever i run a program or programs (for example MSN Messenger, IE, WMP and Adobe Photoshop) that is dependent on allot of CPU the power cuts out and the PC goes dead to get it working again i have to unplug the PC from the mains wait 10 secs and plug back in.. simply pressing the power button does not work, nor does unplugging then plugging back in quickly.. any suggestions?
Win XP Pro SP2 (5.1, Build 2600)
AMD Athlon XP 2800+ MMX, 3DNow, ~2.1Ghz
Page File: 429MB Used, 452MB available

A:Solved: Sudden Power Outages

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A couple weeks ago, the wife was using her Dell Optiplex 780m Windows 7 Pro when the power suddenly went out.

After this episode, there are two problems that I have noticed:
1. Down next to the clock, in the little "Show hidden icons" menu, when I click the little "Safely remove hardware" icon, there is no response whatsoever; then, about ten minutes later, a notification box appears saying that the "safely remove hardware" program is not responding, with a "Close the program" option.

2. If the machine is left ON and unattended with no activity for a few hours, the screen will be bluish-black and there is no response whatsoever to anything I do, at which point, I have two options --- either disconnect the power, reconnect, and then start it up; or, hold the power button for many seconds, until it powers down, and then fire it back up.

So long as some activity is going on, it seems to work fine, other than the "Safely remove hardware" problem.

Any advice and input would be appreciated.

Thanks for reading.

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This has been updated since my original post from the other day

I am having problems with one of my pcs.
The one in question is an old computer but very reliable.
It doesn't like being turned off.
This has been happening for about a month now and because it's noisey it has to be turned off when someone stays with us in our spare room.

Everything powers up except the monitor
So far the only error message I get of any sort is on the monitor 'no signal check cable connections'

So, I've bought new cable connectors for monitor into pc,
replaced power cables,
exchanged 3 sets of vga wires
Tried 2 different monitors ( Blank screen for both )
Swapped hard drives
Took out ram, cleaned it and reinstalled it
Swapped 3 different agp graphic cards which all work on my spare machine
Tried 2 monitors, 1x CRT 1 x TFT ( Both work on other pc)

So it can't be the power unit (?) because the hard drives are booting up
It could possibly be the mobo but perhaps something is wrong with the agp slot (?)
This pc's stats are
Soltek DDR Motherboard P4 2.6mhz (Mobo has no ID on it and Soltek No longer exist)
Nvidia gt 6600 256mb agp
DDR 2100 ram 184 pins with 1 gb installed (More ram can be added)
300 watt psu
80 gb hdd
Xp Pro sp2

Any help greatly appreciated.

A:Sudden Mobo/ monitor power problem

Squiggey, don't know if this will help any but have you tried hooking up your monitor to the vga port to see if anything shows on your monitor?

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Hi, i really need help with my problem before i go to tech shop and get drained all my money

My laptop, windows 7 ultimate x64. Acer Aspire 4738zg suddenly shut off like the power been cutted off .

I recently got bsod with my graphic card and managed to fix it by updating the driver and with a clean format. Now another problem came up. After formatting my laptop works fine for about 2 days.

Then it suddenly shut off by itself whem im watching hd videos, surfing web or anything else within a period of time.

Ive been monitored the temp. The cpu temp were in normal temp (60c-70) even when multitasking with Hd vids, hd youtube, but the gpu is slight hot when im stressed it with multi tabs of hd youtube and vids (up to 95c) but it doesn't occur yet .then i closed all the task and surf the web or doing anythg else, then it shutt off with no restart,error,bsod

Btw my battery is out (consider replacing your battery).
Driver up to date.
I went to event viewer. It say kernel id 41 task 63 level critical.

Excuse my english and writing. Im a newbie and Im typing with smartphone right now as my laptop got this problem. Sorry

A:Sudden Shut Down. Kernel power id 41 task 63

Those temp's are high. Inside may need some cleaning.

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Hi please bare with me as I am not the most technical sounding but I try to be thorough. I am not exactly a noob with computers neither. I have an issue where I will be on the computer and then suddenly the computer loses all power and reboots. The only indication I have that something is happening at first is that I hear all my fans in the case stop (just silence) and then the computer is off. Then my computer restarts and states that it did not shut down correctly the last time and asks how I would like to start back into Windows (Safemode or not).

The only thing I can think of is the latest change to my computer which was a month ago now. My friend Dave talked me into putting in a different Motherboard for minor improvement since he got it for free and wanted to gift it to me.

I went from a Asus M3A78 Pro ATX 780G Motherboard (Chipset : AMD 780)
to a Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz.


As far as I know that is all that has been changed recently.

No BSOD recorded in the last month or so.

Occurrence of the "power outage" was just yesterday.

My current specs:
System Information
Processor Name: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Processor Information: Intel64 Family 6 Model 23 Stepping 7
Number of Physical Cores: 4
Number of Logical Cores: 4
Installed System Memory: 4 GB
Operating System: Microsoft Windows 7 Professional 64-bit
Graphics Information: ATI Radeon ... Read more

A:PC sudden power loss and don't know why. No error codes.

Let me get this straight... you went from a motherboard with an AMD chipset and presumably an AMD processor to a motherboard with an Intel CPU and chipset?

Assuming that you reinstalled Windows and all the appropriate Intel chipset drivers and all your programs from scratch, the only other thing that occurs to me is that the power supply may not be working properly.

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Hey Guys - I was ripping some CDs to my moms computer, and suddenly the computer just shut off- Mother said that is has done this a few times before while she was just web surfing- or on facebook ,nothing demanding on cpu power.The first thing I did was check the CPU fan and Temp,and all was fine.I have no idea what could be causing this- any suggestions? It is a Dual Core processor 3.00 Gigs and 4 gigs of memory installed. I have never heard of a virus causing this,but I guess it is possible? I am perplexed!

A:Sudden Power shut -off for no apparent reason!

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 

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I've had two sudden restarts in the past week. The first time my screen went black, but the indicator light was still on my monitor, and my computer was still running. Sound was still coming through normally. However my fans picked up speed like crazy. I've never heard them that loud. I finally shut it off manually, and it started back up fine.

Now just a few minutes ago my computer shut off completely. It would not power back on for several minutes, even when I pressed the power button. I opened up my case to make sure nothing had come loose. Also I unplugged my PSU and plugged it back in. Afterwards it started up normally.

The only recent change I have made is an update for my NVIDIA GeForce GTX 670. It was only a day afterwards that the first error occurred.

12/14 I tried to turn on my computer after putting it on standby last night, but it would not start. All I could hear was the fans running. I had to turn it off manually and turn it back on for it to resume.

Any ideas?

A:Sudden restart without warning, no BSOD, no power for several minutes


Maybe high temperatures are causing this issue;check your temperatures with some software,like HWMonitor.

I would also check voltages,just to make sure you're getting enough volts (with HWiNFO).
You can download it here: HWiNFO, HWiNFO32/64 - Download ,64 bit version.
Open it and click on sensors.Scroll down until you find voltages.
Report back here.

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