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Cursor starts lagging after working in Photoshop CC for about 3 minutes

Q: Cursor starts lagging after working in Photoshop CC for about 3 minutes

I have a Lenovo Y50-70 on Windows 10. I have no probem at all with any app except Adobe Photoshop CC. Photoshop starts pretty fast and after I import a couple of pictures, the cursor begins to lag to the point I cannot work and have to exit Photoshop. For instance, if I click on File, it takes about 2 seconds for the dropdown menu to appear. Then the cursor would not respond to my mouse movement like it normally does. Again, it lags about 2 seconds. I have drivers updated for Intel HD 4600 and Nvdia Geforce GTX 860M. Don't know what else to do and would appreciate your help. Photoshop CC is not usable on my otherwise fine Lenovo Y50-70 Thank you!

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RELEVANCY SCORE 200
Preferred Solution: Cursor starts lagging after working in Photoshop CC for about 3 minutes

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 82

After using my computer for around 30 minutes, it starts to lag terribly. The cursor moves slowly, the sound becomes "slow-mo" and static, and the overall response time of the computer lags behind. The problem has happened a few times before, once when i plugged my speaker's cord into the wrong outlet on the computer, but once I removed it, everything was working fine; and there was a few others times this week but after a reboot, everything returned to normal. However, today, no matter how many times I reset, the problem persists.
I have tried Startup repair, system restore to a previous date (which did not work and it gave me an error message "System Restore did not complete successfully. Your computer's system files and settings were not changed), and I scanned my hard drives to no avail. Since the problem popped up this past week, I decided to uninstall any applications that were updated/installed over this period, which included: Microsoft Office Outlook and Dropbox. Additionally, looking through Windows Update history, two updates were installed yesterday and today:

Definition Update for Windows Defender - KB915597 (Definition 1.263.1728.0)
Installation date: ?3/?30/?2018 12:09 PM
Installation status: Successful
Update type: Important

Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.263.1856.0)
Installation date: ?3/?31/?2018 4:36 PM
Installation status: Successful
Update type: Optional

the following... Read more

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RELEVANCY SCORE 81.2

After using my computer for around 30 minutes, it starts to lag terribly. The cursor moves slowly, the sound becomes "slow-mo" and static, and the overall response time of the computer lags behind. The problem has happened a few times before, once when i plugged my speaker's cord into the wrong outlet on the computer (this was at least a year ago), but once I removed it, everything was working fine; and there was a few others times this week but after a reboot, everything returned to normal. However, today, no matter how many times I reset, the problem persists.

These are what I have tried:
-Startup Repair
-Seatools (my hard drive disks passed the long diagnostic test)
-/sfc scannow
-malwarebytes scan
-adwcleaner
-chkdsk C: /R
-reinstalled graphics + audio Drivers
-mini tool box
-Tweaking's Windows' Repair
-reinstalled windows 7 and downloaded all updates
-prime95 (no tests were failed after 24hrs)
======================================================
[Sysinfo]
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Xeon(R) CPU X5570 @ 2.93GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 8
RAM: 8182 Mb
Graphics Card: NVIDIA GeForce GTX 970, -1 Mb
Hard Drives: C: 238 GB (182 GB Free); J: 419 GB (399 GB Free);
Motherboard: Supermicro, X8DA3
Antivirus: None
======================================================
[Specs]
http://speccy.piriform.com/results/6Xqr... Read more

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RELEVANCY SCORE 66.4

My Windows update settings were changed without my permission to 'Install updates automatically (Recommended)', I think this happened because a program i installed.
 
Windows automatically downloaded and installed updates, and ever since then I've noticed my cursor changing from 'Normal Select' to the 'Working In Background' cursor every 15 minutes.. and lasts for about 5-6 seconds. It's already driving me crazy. This could have only started because of an update, Malwarebytes detects no malware.
 
Below is a capture of the latest updates installed on the 5th.

A:'Working In Background' cursor every 15 minutes

Do you have a restore point available before Installation of the updates  ?
 
If so...do a system restore.
 
have you been able to look in Task Manager as the 'working in background ' thing occurs ?
 
Let us know what happens.

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RELEVANCY SCORE 58

Is there a progrom that will use the microphone and allow you to control your computer?

Examples:

When you clap the screen turns on (like when you go idle)
Program it so when you say "Start Photoshop" photoshop starts running
Clap twice to turn off
Say "Play Techno", plays the techno playlist you have created under iTunes

Other Ideas:

When you say "submit" it will click the submit button on the current active page (like in IE)

*I currently have a computer that has voice recognition software built in (its a fujitsu tablet pc running Windows Xp Tablet Edition), but I basically use it as my desktop as of now and it's hooked up to a 20" monitor, and has a built in microphone and wireless card.
 

A:*Clap*=monitor turns on, "Photoshop" = Photoshop starts up

I read something about x10 for Macs, but I'm running xp. Anything similar, but used strictly on the computer?
 

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RELEVANCY SCORE 57.6

Okay, my friend has a Toshiba laptop with Windows 7 operating system.
She has a Bamboo Fun Tablet(white & blue) and photoshop elements 6(which came with the tablet), she also has PaintTool Sai, Flash and a few other programs.


Her running system as of recently has been restored back to recovery and she had to reinstall most everything she had. She's not sure what it was restored to(as far as 64 bit or 32 bit) but photoshop, sai and flash were working perfectly fine and then about a month ago the programs began to lag severely with the tablet. I helped her to install the driver software updates, which is what fixed my tablet's lagging issues, but instead it made MSPaint lag as well as the others! It wouldn't even register half of the MSPaint screen, but upon removing the driver it fixed the MSPaint thing.


As for Photoshop it lags horribly(ten times worse than blur does when you try to blur too fast) and it all looks horrible but it still has pressure sensitivity.
PaintTool Sai's pressure sensitivity on the normal layers work but it lags, and on the lineart layer it doesn't have pressure sensitivity and it lags.
Flash's sensitivity seems to work just fine and it does not lag,


does anyone know what could be the problem?


Her software and hardware are up to date and work wonderfully, its extremely fast so it shouldn't be lagging this bad if at all, can anyone help?


Thanks in advance,
Delana Rush

A:Issue with Photoshop and Sai lagging *SOMEONE HELP PLZ*

Huh. I'm no tech expert, but a few things come to mind.

FYI: I'm on a Mac, so my instuctions (should I provide any) are mac specific. But you can probably fill in the gaps to match her PC laptop

1) The problems between PS and SAI are mutual as you've stated, and they are both drawing programs (I think), so look into that. They both use bitmap canvas', so look into bitmap canvas errors/issues and the like.
2) She probably has a memory leak, meaning some superfluous function is running in the background whilst those programs are running, ergo raping the RAM and how fast the canvas can update
3) The tablet isn't an issue I would assume, because it's merely an input device; the mouse would probably yield the same results as the tablet
4) Find out if it's in 64 bit or 32 bit. Really important. I believe 64 bit can run more, and is faster than 32 bit.
5) In the case that she restored it to 32 bit, try the following if you haven't already: Find the photoshop icon (I found mine in my Applications folder), right click it, and in the dropdown menu, select "get info (or something similar)," and find the checkbox/radio button that makes PS open in 32 BIT.

Like I said, I am no tech expert. In fact, I barely know anything about computers (funny, because I'm a programmer.) I also noticed that this post is about six months old, so I don't know if you've resolved the issue or not. Anyway, hope this helps :/

You could also just try restalling everything, some files might have j... Read more

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RELEVANCY SCORE 56.8

As the title describes, my Windows 7 starts lagging all of a sudden.

The best way to detect lag is to view any animation and check if it runs smoothly. Following tend to be choppy:
The equalizer in Winamp
The progress bars in applications
The tab animations in browsers (when opening / closing)
Noticeable delay to open files and folders
Sometimes the games lag too inspite of me having a decent GFX

The lag starts appearing when I keep memory intensive applications running / minimized for quite some time. These include Waterfox, Eclipse (Java IDE) etc.

The lag is fixed by a reboot. Also, sometimes when a heavy I/O is taking place (e.g. huge file transfers from HDD to portable drive).

So does this have something to do with Win 7 or is something wrong with my RAM (though I highly doubt it!).

A:Win 7 randomly starts lagging

You could have a memory leak which could affect the performance of both a particular application as well as the operating system. A large leak might result in unacceptable response times due to excessive paging. Eventually the application as well as other parts of the operating system could experience failures.

Preventing Memory Leaks in Windows Applications (Windows)

You could try to isolate any programs or apps that might be contributing to this problem through the Processes tab of Task Manager (or using perfmon and/or resmon by typing same into the start menu search box.)

Don't neglect to perform other routine housekeeping chores like running a full scan with your updated anti-malware suite, disk check, clearing browser cache, etc. And you could also check to see if you have any damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and immediately reboot your computer after each scan.

SFC /SCANNOW Command - System File Checker

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RELEVANCY SCORE 56.8

in the middle of the game, when im getting more then 60 fps, all the sudden my fps drops to less then 10.

i heard from a friend that this might be because my laptop is to hot but its always been this hot since i bought it and i even bought a fan for this.

but the problem keeps coming back and now im stuck.

i wouldnt come to the forums about this if this hapend every once in a while but this happends about eveyr 5 mins on some games, what must i do to fix this problem?

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RELEVANCY SCORE 56.4

Hello, a few days ago my computer started lagging like crazy. Even when im not playing a game, this happened while i was playing a game which i was playing every day, it happened suddenly, the game started freezing for 10-15 seconds every 5 seconds. Some of my pc specs: 3 gb ram, geforce 210 and amd sempron 2.7 ghz single core(ik they suck). Thing i have tried to do:


1.Restart my computer.
2.Running viruses tests with a lot of programs.
3.Formating my pc.
4.Cleaned the dust from it.
5.Rage quitting .

I hope you guys can help me, ill do anything you guys need to solve this problem.


-Thanks!

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RELEVANCY SCORE 55.6

its really random as far as i can tell
it first started a month and a half ago then stopped for a while and it just came back
and i had just reset the computer (i know what RAM is) so i know its not that but i don't really know any reason why it would do this
its almost like one of the processers decided to take a break for a description of the lag
 

A:My computer starts lagging while playing fallout

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RELEVANCY SCORE 55.6

Hallo 
 
I recently changed my harddisk because im old one broke in me. After all installation win 7, drivers etc. I noticed after after a while  of surfing on the webs that my computer slows down. I got lags when opening new sites and my sound is shuttering.
 
I usually have to restart the computer to get it back to normal. but when I am playing games this doesnt happen at all    
 
System:
Windows 7 Home premium
nvidia geforce gtx 770 
Motherboard: Asus P6T SE
Inte corel i7 cpu 930 @ 2.80 GHz 
12 GB ram (3x DDR3 kingston 4096 ram)
hard disk from western digitlal company 1TB
 
hope you have any suggestions
 
Kowloonchild

A:windows 7 starts lagging & sound schutters

bad sound drivers? mayb RAM if ur HDD is Brand New If Not Mayb Your HDD

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RELEVANCY SCORE 55.6

Hello, i recently upgraded my graphics card and PSU to a GTX 560, and a 650W PSU to compensate.About a month later i am now having framerate issues with almost all my games suddenly.I don't know whether its a Virus or what.Help would be appreciatted.Heres my Hijackthis log

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 3:13:41 AM, on 25/01/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\vVX1000.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\TrendMicro\HiJackThis\HiJackThis.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Google Update Service (gupdate1ca01de24ec408e) (gupdate1ca01de24ec408e) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Hi-Rez Studios Authenticate and Update Service (HiPatchService) - Hi-Rez Studios - C:\Program Files (x86)\Hi-Rez Studios\HiPatchSer... Read more

A:Computer randomly starts lagging in games.

Would like a reply, as this has rendered my computer useless.
 

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RELEVANCY SCORE 55.6

Hey everyone, I'm experiencing a really aggravating issue for a while now.

When my PC is booted or even simply awaken from sleep-mode, it is blazing fast for about 1 minute then, abruptly, it starts lagging. If I shut it down or put to sleep-mode, and boot up or wake it up, it does the same thing every time. I can notice lag either in my 3d software or even browsing the internet. Even by doing NOTHING for 1 minutes after booting, the lag will starts. It doesn't seem to be triggered by anything.

I always found my PC to be slow for the price I bought it. When I realized my PC was slow compared to cheaper PCs, I reformatted it (that's maybe 2-3 months ago) and it fixed the problem, but in retrospective, maybe I didn't wait the 1 minute mark to notice I never really fixed it.

Here is extra information on what I tried so far without finding the problem:
- Ran Malwarebytes and AVG
- Defragmented my drives
- Dusted the PC
- Torture-tested my CPUs with Prime95
- Downloaded RealTemp to make sure I it doesn't over heat. Actually it does overheat a bit when I Torturetest it (goes up to 90 degrees Celsius on each CPUs) but it doesn't go higher then 55 degrees when I use even my most demanding software)
- Ran an Intel Diagnostic tool
- Check in my Ressource Monitor if some software closed or opened before and after the lagging point. I found a few and tried to end-process them without success, and most of them open/close all the time and are stardard Windo... Read more

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RELEVANCY SCORE 55.6

Hey. I have a really annoying problem. The sound crashes randomly, and any videos also start lagging, (both youtube videos and windows media player videos,) at the same time. It occurs any time, sometimes half an hour from when i started the computer, sometimes after 6+ hours. The only thing that solves the problem is to reboot the computer. I Installed a clean install of Windows, but it still crashes. The sound works fine when it's not crashed. I always have conversations in Skype, maybe that has something to do with it?

My computer is an ACER ASPIRE M5810:
Intel Core i7 860 @ 2,8 GHz
NVIDIA GeForce GTS 240
4,00 Gb RAM
500+300 Gb Hard Drive
Realtek High Definition Audio
Windows 7 Ultimate 64Bit

Help is very much appreciated! Thanks in advance!

/Wallpeen

A:Sound crashes and videos starts lagging!

This is some other PC problem and not really a "sound" hardware or driver problem.

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RELEVANCY SCORE 55.2

My Blackberry has pictures on it, so does an external hard drive I use for backup. Anytime I jack either of these disks into my desktop, Photoshop opens and wastes my time cyling thru every picture it can find on the new drive. How do I stop this?
 

A:Photoshop starts up

Welcome to TSG You may have posted to the wrong forum

Click on REPORT and ask to be moved to Digital Photography and Imaging . You may get advice there .
 

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RELEVANCY SCORE 55.2

I've got a new laptop (Dell Inspiron 17r special edition) for 1 week now, and last night I've been playing Devil May Cry and I started noticing lag. Normally, I would play Devil May Cry and Resident Evil 6 on highest settings with google chrome and utorrent running in the background and it would not lag.

Does anyone have an idea what might have caused this?

A:My new laptop suddenly starts lagging when playing games.

It could be one or more of the following..

1) your system is overheating

2) Windows may be running maintenance in the background such as updates or defrag. This is most prevalent the first few days or so of starting windows and has many updates to catch up on.

3) spyware, malware, virus, etc... Get rid of the 30 day free trial AV and purchase a full version or use Free AV such as AVAST FREE.
I use AVAST FREE and malwarebytes antimalware and I have absolutely NO problems with such things.

There may be other programs that run scheduled tasks such as scans or updates, When I gamed I used to use GAMEBOOSTER, its a free program that temporarily shuts down all programs and services that are not necessary to run windows and stops automatic updates as well.
It is configurable to allow some preferred services that you dont want to stop, the best part is you can restart all those services and programs again with one click and without rebooting the computer.

Let us know what you find

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RELEVANCY SCORE 54.8

Hello, my cursor gets laggy randomly, for a couple second in every 5-10 minutes.
It does when idle too, I am monitoring CPU usage and temperature, it is around 45?C, never goes over 55?C.
My only thought is that maybe the thermal paste on the GPU may be getting dry, as it is around 70?C idle, though doesn't go over 80?C.
All drivers are the latest. Any ideas?

A:Lagging cursor issue

Is the mouse you are using wired or wireless?

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RELEVANCY SCORE 54.4

Hey!

So a few days ago my cursor started lagging. Everything else run normally - it's just the cursor. Occasionally it goes smooth again, but then returns to lag-ville after a while.

I've ran NOD32 antivirus scans, cleaned my registries with CCleaner, ran Spybot, tried reinstalling/updating mouse and display drivers. Still nothing.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 23:49:15, on 23.10.2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\ProgramData\DatacardService\DCSHelper.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe
C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Users\Sam\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Users\Sam\Dropbox\Sam\Random\Software\The Action Machine\ActionMachine.exe
C:\Users\Sam\Dropbox\Sam\Random\Software\Smoooth DBA\SmooothDBA311.exe
C:\Users\Sam\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sam\AppData\Local\Google\Chrome\Application\chrome... Read more

A:Cursor/Pointer lagging on laptop

You have lots of Chrome stuff running. Do you use Chrome as your browser? If not uninstall it. If yes, uninstall, reboot and reinstall, see if that helps.

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RELEVANCY SCORE 53.6

Hi, 
I recently bought the new XPS 15 laptop and since receiving it the cursor laggs when I open the start menu and move it over the border onto the desktop. It also continues by itself even when I remove my hand from the touchpad and takes some time to respond. If I have another window open on the desktop and open the start menu the cursor works fine over that menu also but once over the border and hovering over the desktop the lagg starts again. It works perfectly otherwise, just once the start menu is up. Also works fine in safe mode and as I said has been like this since receiving the laptop.Any help would be appreciated. Thank you!

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RELEVANCY SCORE 53.6

Ok this is getting REALLY frustrating!

For some reason my mouse cursor & functions are lagging behind by a few seconds. Even when I type sometimes it takes a few seconds for the words to appear. Hightlighting doesnt work right away and sometimes the cursor takes a few seconds to even appear.

Any ideas what this is at all & how to fix it?

It just started in the last day or so and I cant deal with this any more.

A:Mouse cursor & functions are lagging behind by a few seconds

Sounds like it may be memory. Take memtest86 and tell us how it goes.
http://www.memtest86.com/

You may also want to check graphics card and drivers.

Whenever there is an unexpected change, I always recommend a anti virus scan
and to
Download and run a scan with malwarebytes.
http://www.malwarebytes.org/mbam.php

Since it is so easy, type cmd, in search. Then right click and run as administrator. Then in cmd type sfc /scannow

If available, try another mouse, too.

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RELEVANCY SCORE 53.6

Hello,
I have been directed here from the Global Mod: Boopme He has cleared my computer and says it is not a malware issue he thinks a sofrware issue, to come here.
My cursor keeps lagging for a few seconds, then it will respond. It will just freeze up, then resume.
After I launch an application(firefox, or a game) sometimes my monitor will just turn off and go in to "save mode". I have no option but to hold the power button on my pc.
Whenever I notice my cursor start to lag, that is usually the first sign that something is going wrong. Then my monitor will go down. So when I see my cursor isn't responding/wrong cursor when typing,clicking I just restart my computer. So the past 72 hours I have been having to hold the power button and force shut downs, and do frequent restarts to try to prevent me having to do the powerbutton shutdown.
For reference of all the work I have done so far with Boopme: http://www.bleepingcomputer.com/forums/t/502807/computer-freezing-cursur-dissapearing/#entry3121909
Kindest Regards,
me

A:Monitor turning off , cursor freezing/lagging

Hi,
Have you monitored the temperatures of your CPU, or hard drive(s)? Perhaps the graphics card?
Thanks

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RELEVANCY SCORE 53.6

I don't know why, but my PC starts to lag after every 5-15 minutes of playing games, and the only way to fix this lag is restarting my computer. But it happens all over again, after 5-15 mins. Even in the low requirements games, like Counter Strike, Maplestory, Ragnarok.. Btw my computer specs: 512MB RAM, nvidia geforce fx 5200 128mb, 40gb HD, intel p4 1.7ghz.. This happens when i start to play games, even i don't play games, my pc starts to lag after 2hours or so. Can someone help me with this..

A:pc starts to lag after 5-15 minutes

You need to check ram usage through Task manager when that happens.

Also, using Everest, you can look at system voltages and temps - write them down as soon as you boot up then when the slowdown happens do it again.

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RELEVANCY SCORE 53.2

Hello,

This is an interesting / frustrating problem.

Every three minutes or so, Internet explorer 7 starts another 2 instances of itself.

I have defender running and Kaspersky antivirus. both report no errors.

last night I left it (while searching your tech pages) and by the end 22 seperate instances were running concurrently.

I have removed all recent software (canon camera software for EOS 400D) but am confident that this is not the problem as it works fine on my desktop and its a recognised brand.

I don't have any games on my system at all.

I recently installed a purchased version of MYOB business accounts software that seems to want to run macros everytime i start word or excel. this has now been removed, but the ie7 still starts 2 more versions of itself without the master program installed.

My efforts so far have been centred around trapping the cause of the new instance using task manager and defender.

I have included a logfile from hihack this to assist - please see below.

I have had this problem for a few weeks now. restoring to earlier date has not cured it (pre MYOB).

Any assistance would be gratefully received.

Kind regards

D

Logfile of HijackThis v1.99.1
Scan saved at 09:56:00, on 01/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32... Read more

A:IE7 starts 2 more instances every 3 minutes.

Did you try to reinstall IE7 I think that should help.
http://support.microsoft.com/kb/927177
 

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RELEVANCY SCORE 53.2

I am beyond frustrated with this. Bought this pc that has W7 Ultimate 64. I believe that it was upgraded from XP. I t all works just fine once it gets all started. The problem is that it sits with a black screen and the flashing upper left cursor for 3 minutes until it starts doing the normal W7 loading, which goes off smooth from then on. If I put in a install disc it will go to that fairly fast. My noephitism makes me think that (in order of likelyhood) either the bios can't find W7 due to a problem in where it is looking, the HD potentially has a problem or the bios is having a problem. I can't seem to get the bios to set for the HD to be #1 in the boot order, but when I disconnect the optical drive it doesn't help any. It has only onboard video and no additional cards of any kind. The repair options via system repair have done nothing. Do I need to do a HD test like chkdsk first or I have an install disc that I can use. What would be the options there? The only file or anything that would be a problem at all is the Office '10 in it. I believe that I can get the file to reinstall Office and I have the code. I can ultimately do a full reinstall with formatting if necessary. If I need to use the install disc exactly what options do I select?  What can I do here? Thanks to any one who can help.

A:3 minutes before W7 starts loading

The black screen with the blinking cursor at boot usually indicates that the system can't find a bootable system. This doesn't quite seem to be the case here because you say that after about 3 minutes it goes ahead and boots normally, but it might be worth checking.
 
When you switch on, press 'F8' while the BIOS screen is showing. This will bring up either of two screens, both of which are 'Boot options' !  The one I am looking for merely lists your CD/DVD drive, your hard drive and removable drive. Use the up and down arrows to select your hard drive, then press 'Enter'. This screen is NOT the BIOS boot search sequence screen, althoug it looks similar. What you are doing here is telling the BIOS that it is to look at your hard drive for a boot sector. Your computer will re-start, and with a bit of luck boot in a reasonably normal manner.
 
As far as the BIOS itself goes - which you access by pressing either 'Delete' or 'F2' depending on what the BIOS screen says - the Boot priority order you set in that is not too important. Opinions differ, but I normally set it up so that the sequence is (1) CD/DVD drive, (2) HDD, (3) Removable drive.
 
If 'F8' doesn't work for you, then I would suggest using the Windows install disk to do a repair. Power up the computer, put the disc in, and just shut down again. Then re-start. It will boot from the Windows disc and you will be faced with the choice 'Install / Repair'. Choose 'Repair' and let it proceed.
 
If non... Read more

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RELEVANCY SCORE 53.2

I keep getting random restart and BSOD during the first 15-30 minutes or so when I startup a PC. After running a while, the PC will become stable and no issues running it for the rest of the day.

It's getting annoying as this happens almost everyday now. Sometimes it comes with BSOD, most times just restarting on its own. Not sure if it's PSU, RAM, HDD or maybe even the Motherboard.

I did do a memtest for about 12 hours without any errors.

Can any gurus help?

Attached are the minidumps
https://dl.dropbox.com/u/17856998/Minidump.rar

Thanks a lot in advance!
 

A:BSOD within the first 30 minutes when PC starts up

Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the files with a .dmp extension. Right-click and send the files to a compressed(zipped)folder. Upload that folder as a file here
 

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RELEVANCY SCORE 52.4

Question re Toshiba portege M780-106 touchscreen laptop:
We have a problem with the mouse cursor lagging behind the stylus position.

This gap increases dramatically as the velocity of the stylus movement increases.
As we are running a tracking task with the stylus this is problematic.

We are running the task in Windows 7 using python 2.6 with primarily pygame library functions.
Is there a way to disable the process that produces this discrepancy between stylus and mouse pointer?

Any help much appreciated!

Best
Steve

A:Portege M780-106 - mouse cursor lagging behind the stylus position

Is the CPU running in performance mode? Perhaps there is a lag because eco mode is turned on, or the CPU speed has throttled to a low speed.

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RELEVANCY SCORE 52.4

Hi,
Im running XP,windows starts up,connects then freezes for about 5 minutes?
I push task manager,but that only comes up,when this freeze is over?Ive searched the forums,but found nothing?
Has anyone a clue about this freeze?

A:Starts Up,connects And Then Freezes For 5 Minutes?

5 minutes...surely you jest .It's routine (at least for me) for XP to take 2 minutes or so before the desktop appears and any programs/files can be accessed.I believe this primarily has to do with the 3d-party firewall (Sunbelt Kerio Free) which I use, since I know that the firewall seems to be the last icon which indicates that it is ready for operations.It the time truly is 5 minutes...I suspect that you might start by taking a look at the Event Viewer tabs.What is the Event Viewer, and Should I Care - Ask Leo! - http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html Louis

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RELEVANCY SCORE 52.4

Freezing lasts between 30 - 60 seconds then I can move the mouse or type for approx. 5 seconds before it freezes again. Could my HD be getting to hot or *please say no to this one* possibly something wrong with it?
 

A:After 20 Minutes my computer starts freezing up?

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RELEVANCY SCORE 52.4

Hi,

When I start my computer, he automatically wants to dial the internet after about 5 minutes. When I cancel this, the problem doesn't reoccur, but I would like to remove this issue altogether.
I check my virusscanner settings, removed all unneeded tools from the systray, cleaned out my startup folder entirely, but still my computer wants to dial the internet.

Any suggestions ?

Kindest regards,
Barrique.
 

A:Dialup connection starts after 5 minutes

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RELEVANCY SCORE 52.4

Hi All,

I hope someone can help me out with this BSOD I'm having. My PC was brilliant until about a month ago when I suddenly started to get the BSOD, seemed to coincide with some MS updates but it's hard to tell.

I haven't installed any new hardware so perhaps it's something that is failing.

I submit my BSOD logs in the hope that one of you kind folks can offer me some advice.

I don't want to rebuild, google drive is a real PITA when you rebuild.

Cheers all !

A:BSOD minutes after desktop starts

You have had all possible types of bugcheck. Very difficult to arrive at a conclusion. But the latest one drawn my attention.

Code:
BugCheck 101, {11, 0, fffff88003b64180, 2}

*** WARNING: Unable to verify timestamp for SCSIPORT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SCSIPORT.SYS
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
You have three different SCSI / RAID controllers. And it is a RAID0 setup.
GIGABYTE GBB36X Controller
Marvell 91xx SATA 6G Controller
Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
As it is dramatically crashing, you need to break the RAID as the first option. Boot into the BIOS. Disable RAID. Change the storage controller mode to either AHCI (preferred) or IDE/ATA whichever is available.

Then, as you are breaking RAID and changing the storage controller mode, you need to perform a clean reinstall.

Let us know how the computer is running without RAID0.

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RELEVANCY SCORE 52
RELEVANCY SCORE 52

I'm working on a Powerbook with OS x.3 Jaguar, classic mode 9.2.
When working in Photoshop 6 in classic mode, the cursor (tools), disappear over the image, but then reappears outside the image. However, the move tool and the cropping tool act normal.

I've trashed the Photoshop prefs, reset the tools, and re-installed the software. Is there something else I can try to solve this perplexing problem?

Thanks, Mindy
 

A:Photoshop 6 cursor disappears over image

is it just certain tools that you can't see? eg pen tool or paintbrush? Your paintbrush size might just be so small (eg 1 pixel) and your image so large that you just can't see it, unless you're zoomed in of course. Try upping the size of the tool if so.
 

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RELEVANCY SCORE 52

Everytime I open up photoshop, the cursor changes and becomes a hand

And I can't do anything! It takes 10-15 minutes before the cursor comes back to normal and that I can use photoshop...It even happens when I'm already working on a project...It's anoying! Anything to stop it? The olnly thing I can do when the cursor is a hand is applying filters...

Is there a cure?
 

A:Hand cursor Photoshop Problem

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RELEVANCY SCORE 52

I have a problem with my computer that's been on and off for the past month or so (it would only happen once a week). However, as of late, it has been occurring much more commonly. I could get on my computer for an hour, sometimes much less, before the problem occurs once more.
I don't see any pattern in terms of when the problem happens (such as specific programs being open or anything of the sort) and it just seems totally random. It could happen as soon as I start my computer or while I'm playing a game. Anything.
Help me!

Now then, to the actual problem itself. First, my cursor would begin to lag. It would freeze for a couple of seconds and then function normally again for several minutes. It would continue to do this for around ten minutes. Then, the cursor would suddenly turn orange. I tried to take a picture of it with my phone. Click (link removed) for the picture. As you can see, it doesn't look like a regular cursor. It changes, gaining spirals and other symbols in different colours.
I tried to, as you say, 'google' the problem but to no avail. I have no idea what this is. After the cursor has lagged and changed, the computer would just suddenly lose its signal to my monitor. A icon would pop up on my monitor saying 'No Signal' yet the computer would still be turned on. It doesn't work again until I restart the computer, but the problem still persists after an hour or so of usage.
What is this?

Is my computer sl... Read more

A:Orange distorted cursor, lagging mouse, losing visual signal

I've edited your post to remove the links. Please upload the images so that they can be viewed in the post without having to visit another site.

Also, why have you posted this in the General Security forum? Do you suspect malware? If so, please start a new thread in the Virus & Other Malware Removal forum and provide the logs requested in the sticky at the top of that forum. If not then please advise what operating system you're running and I'll move the thread to that forum.
 

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RELEVANCY SCORE 52

When I start up windows it loads up normally but after about two minutes whatever I am doing freezes and not long after that the task bar freezes too but i can still move my mouse.
The computer has been like this for two days. It has been normal before this happened. I just turned on my computer in the morning and it screwed up. I did not install any big updates beforehand.

I have tried
-System Restore
-Scanning with Microsoft Security Essentials
-Scanning with Malwarebytes
-Searching through the event logs for a specific problem
-Restarting numerous times

msconfig seems to be the place that will make it work. If I disable all the services and open up steam and chrome it doesn't freeze (but there is no sound, wifi, or brightness)

I have tried enabling the sound and wifi etc services but I think there are some services that need to be running.
I've tried playing around with the general tab and the boot tab in msconfig too but nothing happened.

Please help as I use this laptop for making music and playing games (Currently in the middle of hl2 for the third time and earthbound zero / mother 1 on the nes)

A:Windows starts up, is fine for two minutes, then freezes.

  
Quote: Originally Posted by seeami


When I start up windows it loads up normally but after about two minutes whatever I am doing freezes and not long after that the task bar freezes too but i can still move my mouse.
The computer has been like this for two days. It has been normal before this happened. I just turned on my computer in the morning and it screwed up. I did not install any big updates beforehand.

I have tried
-System Restore
-Scanning with Microsoft Security Essentials
-Scanning with Malwarebytes
-Searching through the event logs for a specific problem
-Restarting numerous times

msconfig seems to be the place that will make it work. If I disable all the services and open up steam and chrome it doesn't freeze (but there is no sound, wifi, or brightness)

I have tried enabling the sound and wifi etc services but I think there are some services that need to be running.
I've tried playing around with the general tab and the boot tab in msconfig too but nothing happened.

Please help as I use this laptop for making music and playing games (Currently in the middle of hl2 for the third time and earthbound zero / mother 1 on the nes)





Hi

Remove the recent windows updates and check.

regards
Pankaj

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RELEVANCY SCORE 52

Hi guys,

A nephew of mine installed some stuff on the pc of my folks and it slowed down crazy. I cleaned the HDD to reinstall Windows.
But the pc went crazy and it drives me crazy now, have been trying to get Windows installed, yesterday and today after work, but the pc just keeps going off it seems.
I startup, if i dont do anything i get the message, boot.msg. If i choose BIOS or make the dvd master, everything seems to go well, but after a couple of minutes everything goes blank and the screen says, no video input. But all the fans, including those of my videocard and CPU and case keeps on spinning. But my videocard and CPU cools off, so i guess the mobo shuts all off.

What could be the reason? MOBO fail? videocard gets too hot and some kind of security mechanism? Or is the power supply?

I tried the following: 1) I opened the case, cleaned all the dust, 2) removed 3 ram sticks, 3) I got an old HDD and tried to get it work with that, 4) tried another screen, 5) i removed videocard and tried to clean, 6) i removed the battery and reset BIOS, 7) removed cpu heatsink and reinstalled, all failed.

I wanted to try another videocard, but dont want to buy a new one, and havent been able to find one till now to borrow and check that out.

Please do help me, cause i really want to solve this thing..

Check the 2 photos, the inside of the pc and the videocard.


 

A:PC Starts after few minutes goes black, no video input

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RELEVANCY SCORE 52

Hi,
 
I started noticing this last saturday (august 9), but quite possibly it might have begun earlier and I just didn't give much attention to the popup ads.
 
The ads appear on Firefox only, which is my default browser. The other browser I have open most of the time is Chrome, but nothing happens there.
 
I can catch "reduxmedia" for a second after it redirects to different sites every day.
 
I tried adding a line to my hosts file assigning the address "127.0.0.1" to reduxmedia.com., ad.reduxmedia.com and a few other variations of the name, but it had no effect.
 
Other than the ads I see nothing noticeable. My computer seems slow at times, but it can be just an impression.
 
I tend to be careful when installing new things, so I am quite irritated at myself that I let this one pass through.
 
I am running Windows 7 Professional on a x64 machine that I assembled two years ago.
 
I have made backups of my vital files.
 
I have AVG, which I recently updated to its 2014 version. A scan, and anti-rootkit scan turn up nothing. I tried MBAM and it found something which I removed but it wasn't related as the issue continues.
 
The DDS log follows, while I attached the Attach.txt file.
 
I am very grateful for any help I can receive and if this concludes positively I would be happy to give a donation.
 
* * *
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17239  BrowserJavaVersion: 10.67.2
Run... Read more

A:Web ads 10-30 minutes after computer starts, every day. Possibly ReduxMedia.

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.
 
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
 
Please download AdwCleaner by Xplode onto your Desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click the  Scan  button and wait for the process to complete.
Click the Report button and the report will open in Notepad.

 
IMPORTANT
 

If you click the Clean button all items listed in the report will be removed.

 
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
 

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click the  Scan  button and wait for the process to complete.
Check off the element(s) you wish to keep.
Click on the Clean button follow the prompts.
A log file will automatically open after the scan has finished.
Please post the content of that log file with your next answer.
You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).

===
 
Hijackthis is not compatible with your Operating systems.
I would remove it using the Add/Remove progams applet.
Use this tool to report problems from now on.
 
Download the  version of this tool for your operating system.
Farbar Recovery Scan Tool (64 b... Read more

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RELEVANCY SCORE 52

I have a Gateway MX6445 Laptop, running Windows XP Media Center Edition (sp3). On start up it takes anywhere from7-12 minutes for the Wireless icon to appear in the system tray. When I click on internet explorer to open the browser, nothing happens. So at first I went to network connections in the control panel and clicked it and nothing happened. So I went to add/remove programs and it says, installed programs, but nothing is there. I also try to open Live Mail and it doesn't do anything. This all really makes no sense to me. I can open up everything else in control panel and it loads just fine. Everything else seems to be loading and working fine. I have also scanned for viruses and spyware. I defragmented the hard drive. I don't know what else to do, or what the problem could be. I have considered reinstalling windows to see if this fixes the problem. I really don't want to do that, because there are several programs I would lose (MS Office 2003, and a few other programs that I don't have disk for). I would really appreciate help. Thanks

A:Laptop Starts Some Things 10 minutes After Start up

A start would be to run the chkdsk /r command.

Start/Run...type chkdsk /r and hit Enter. Type Y in new screen and hit Enter. Reboot the system.

The command will run and then the system will attempt to boot into XP upon command completion.

Error messages?

Louis

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RELEVANCY SCORE 52

Hi, I would like to start off by my PC's specifications, I have a HP Mini 210-3002SA notebook, originally it had a 250GB Hard drive and a 1GB RAM, Windows 7 Started OS, my previous hard drive got corrupt and stopped working so I purchased a new 1TB hard drive in which the windows 7 starter was installed by a technician and I had upgraded the RAM to a 2GB . My PC was working fine until recently it kept coming up with an error for a missing Conduit BackgroundContainer.DLL file every time I started the PC, so I downloaded auto run from Microsoft website and had deleted the missing DLL file and checked the PC for viruses and there was one virus from Bettersurf and my antivirus software removed it. I started my PC again and it starts up fine but it freezes when I open any applications, SafeMode will not let me run the antivirus with or without networking and I have no idea what's happening. I uninstalled recently downloaded programs which were MS Visual Basic and Team Viewer before deleting the entire conduit file using auto run. So please please please help me... I appreciate your efforts and your help ...

PS. Since the new hard drive had only the window 7 OS installed, I had installed all the necessary software drivers that originally came installed in the PC from the HP Website using a USB for transferring the drivers from one PC to another until Wi-Fi was enabled. It still was not like how it' was originally with the speakers making crackling sounds.... Read more

A:Computer starts up fine but freezes a few minutes later

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RELEVANCY SCORE 52

Hardware: ASUS P43E I3 processor, 4 gig ram and 500GB hard drive
Operating system: Windows 7 Pro
 
Problem: From off computer boots normally, goes to desktop and after 3:52 minutes shuts down to blue screen showing for a second with white information (to fast to read) Computer restarts and goes to 1. Message that says" Reboot and Select proper Boot device or Isert Boot Media in selected Boot device and press a key" If you press any key it repeates the message. or 2. Goes to screen that says computer did not shut down correctly and asked you how you want to start with normal options Safe mode, Safe mode with network, Normal, Etc.
 
What I have done: Thinking it was a bad hard drive I removed the drive and put it in external housing unit. Hooked it up to another computer and ran Malwarebytes. No maleware detected. Ran virus scan using Windows detector found nothing. Checked the drive using windows Tools found a startup error which it corrected and defragmented the drive (it was only 6% fragmented)
 
After all of this I reinstalled the drive in the original computer and started it up. After 3:52 minutes it shut down and here we go again.
 
I am not sure of what this is although I have a vauge memory of hearing of something like this.
 
Please help with suggestions or cure. This is my daughters computer and I would like to send her back to school with it working.

A:Starts, opens to desktop for 3:52 minutes and shuts down

Download Hard Disk Sentinel Free Trial to a working computer from http://www.hdsentinel.com/ and connect troubled drive in housing to that computer and run HD sentinel program. It will diagnose the hard drive for you.

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RELEVANCY SCORE 52

To begin, I'm a computer noobie. And I have a brand new rig built from scratch and it's only the 2-3rd day and I'm getting all these kinds of BSOD's. It was running perfectly fine then it started crashing. All my drivers are up to date and my Windows Update cannot update the Cumulative Security Update, Security Update for MS .NET Framework 3.5.1 on W7, and updates for Win7 for x64 systems. I'm super frustrated and I have no idea how to fix my BSOD's issues. I have tried a lot of the basic solutions but nothing is working.... I have not yet to reformat everything to the very beginning nor have I re-installed Win7 because I do not know how to do it!!! HELP!!!!!!

Specs:
Win 7 64 bit (Full Retail)
ASRock 970 Extreme3
AMD Phenom II X4 965T (BE)
G.Skill Sniper 8GB RAM
EVGA GTX 560 TI (SC)
1 TB Seagate Barracuda
Corsair 650w HX Professional Series
ASUS CD/DVD Drive


EDIT:
Sorry about that... Here is my attached file!

A:BSOD's in a matter of minutes as soon as computer starts up.

Hello seanswlee. Welcome to Seven Forums. We would like to be able to assist you. But first, we need a few things from you.

Please follow this guide. It will help you get the information we need to help you.

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RELEVANCY SCORE 51.6

the computer starts totally normally with the computer brand then the windows xp with the bar below it but then, instead of the welcome screen, i just get my cursor with nothing behind it. even if i run it in safe mode, it does the same thing.

this happened after restarting after a windows update.

thanks for any help
 

A:windows starts normally, then only cursor appears

Try using system restore. start\programmes\accessories\system tools\system restore.
& restore the pc to a time before your prob started.
You'll have to boot up in safe mode to access this, before the pc has finished booting, you will be given an option to run system restore, it can also be run from here.
 

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RELEVANCY SCORE 51.6

Hello there. I have a problem with the touchpad: occasionally (but rather frequently) the cursor starts moving by itself in some diagonal direction. Eventually it stops moving autonomously, but the problem can resume later. When the problem occurs, the laptop becomes unusable.

I ask to a technician here at my work to look into the problem, and he said that the drivers are up-to-date.

Is there a fix for this?

A:Portege Z30-A-191 - the cursor starts moving by itself

Can you please make small test. Remove touchpad driver from the system and check how it works with “standard driver”. Please send us some feedback.

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RELEVANCY SCORE 51.2

Hi guys,
Can someone help me with this BSoD please?
i'm using a Dell XPS M1330 laptop:
Core 2 Duo processor [email protected] 2.00ghz
2Gb Ram
250Gb sata hard drive
Windows 7 Home premium 64 bit.

When i start the machine normally it boots into Windows but BSODs within a minute or two every time, then returns a non-bootable hard drive error after reboot.

Powering off gets rid of non-bootable hard drive error and laptop will boot up and stay on in Safe mode.

Anything else needed to analyse this? I think ive included everything but let me know if ive missed anything.

Cheers
Jamie

A:BSoD 1-2 minutes after Windows 7 starts (home prem64)

Hello jambon316, Welcome to SF

The dump file you posted states error code 0x7A BSOD Index

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7A, {fffff6fc4003cb08, ffffffffc0000185, 2dc5bbe0, fffff88007961000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+34cde )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the er... Read more

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RELEVANCY SCORE 51.2

In the past handful of days, I've had more BSOD's and random reboots then I've had in the past like four or five years. I'll turn the machine on as per normal, everything will boot up just fine, there won't be any tasks that would be the machine under any kind of load... then while browsing a webpage, or looking through a folder, or opening steam or even the taskmanager, the computer will pause and either give me a BSOD or just flat out reboot itself.

Then after that first BSOD/Reboot, once everything loads in again, it will be fine. I can use the computer like nothing was wrong. Play games, watch videos, email, IRC, whatever I want to do. Then when I turn it off for the day and come back the next day, the cycle repeats and I get another BSOD.

It's a regular boring desktop, no overclocking or tweaks or anything like that. I don't know if there's a piece of hardware failing, or if I have a corrupted driver or what. I also don't really get why it only seems to happen when I first start up. It's not happening during the actual initial windows load up, I've let it sit idle for 10+ minutes after it finished loading, and I've still gotten that good morning BSOD.

I've just turned off the auto-reboot, I'll have the error code to add if/when it happens again. Sorry I don't have it now.

A:BSOD 5-15 minutes after windows starts, 'works' after reboot.

While you wait for analysis, start working through the Troubleshooting Steps for Windows 7 which often themselves will uncover the problem.

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RELEVANCY SCORE 51.2

I put my laptop on a small table.As I pulled the end of my carpet to fix it, the table accidentally flipped with the laptop.I didn't really paid attention when it fell but as far as I can tell the back cover of my laptop hits the floor along with the table.So I lift them up back to normal and continued browsing the internet.
 
The problem came the next day in the morning.As I was browsing reddit, the cursor starts moving on its own to the edge of the monitor. As for which side of the monitor, It's completely random but most commonly it's either upper right corner or bottom left corner.Continuing the story,I restarted my laptop and it still didn't solve the issue.Also tried google searching but no luck.
 
Here's a list of things that I have tried:
Reinstall drivers
Closing any third party programs
Restart the computer
Scan the computer using Malwarebytes 
And here's my laptop's specs:
Dell Latitude e5410
4gb Ram
Intel core i5
Intel Hd graphics
Windows 7 
Any help or suggestions would be greatly appreciated.
Thank you.(If you don't understand anything I said just ask me because I'm not a native speaker sorry.) 

A:laptop fell and cursor starts moving on its own.

Just by the fact this problem happened after the drop would indicate it's a hardware problem and not a software problem. It could be the trackpad itself or the connection between the trackpad and motherboard. If you are comfortable disassembling the computer see the below Ebay page otherwise take it to a good shop. Make sure the wired connection is secure.
 
https://www.ebay.com/itm/NEW-DELL-Latitude-E5410-Trackpad-Keyboard-Cover-Single-Click-Palmrest-3M0NW/121724702004?epid=1448537246&hash=item1c575b8d34:g:0NMAAOSwDNdVxNPL
 
Service Manual

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