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Windows 7 computer runs very slow-no obvious reason??

Q: Windows 7 computer runs very slow-no obvious reason??


I'm back again with another problem I couldnt fix outright. It is a windows 7 machine, a HP Pavilion dv7. At one time, it was one of the fastest smoothest running new computers (not including personally built machines!) I had ever used. It ran perfectly fine, until one day where it just stopped working properly. Everything became slower than it should be- There is typing delay (sometimes), the volume ticker thing delays (sometimes), IE sometimes becomes unusable it's so slow, youtube videos stutter to the point of a slideshow (again sometimes), and things like word and CPU-z take abnormally long to open. The machine seems "preoccupied"

There are no viruses or malware, it is fully updated, ccleaner'ed, defragged, and overall checked over- no obvious problems. I ran P95 for like an hour to just test general stability and it ran fine in that. There are no apparant bad or too many programs running.

I'm at a loss with this problem- any advice? You guys have never failed me before!


Preferred Solution: Windows 7 computer runs very slow-no obvious reason??

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows 7 computer runs very slow-no obvious reason??

Oh it also seems like the computer runs louder and hotter than it used to, but I may have just forgotten, as this is my friends computer that I just do the work on.

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Here are my basic computer specs:
Microsoft Windows XP [Home Edition]
Version 2002, Service Pack 2
VAIO Computer w/ Intel Pentium M processor 1.73 GHz; 1.00 BG of RAM
Harddrive currently has 22 GB of free space

And my basic problem is that I notice a major lag whenever I try to play any audio or video. The rest of the programs are usually fine, although they sometimes run slow when starting up, or at random moments. It's obvious right away - as soon as i turn on my computer and windows starts up, that tone that the computer plays is very slow and doesn't play through smoothly... kinda skips and glitches out. My start up time is also rather on the slow side. I can play video ok, but it tends to have freezing moments and the audio gets skippy and jumbled and just slows. Depending on what my CPU is 'supposedly' doing the the background, the file can run fine, but then start to slow for a few moments, then catch itself and resume running smoothly again. I notice it is worst with itunes. I tried starting up my pc, not running any programs (once windows was all loaded up and ready) except itunes, then tried to play a song. Boy... was the response time awful. Couldn't even play one song through without the skipping and hesitation. This is just really bothering me. I've tried just about everything I could think of, other than totally reinstalling windows and starting from scratch (major last resort!). Please check my hijackthis log file. I'm really... Read more

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I have a laptop (I am using another laptop to enter the forum) that suddenly became very slow 2 days ago. Since then, it takes very long to log in or restart/shut off. Initially, I thought the problem was that many important windows updates (about 35 updates) were missing, and windows update said that it was NEVER updated! So, I installed all the updates, but still no improvement. I have also ran CCleaner, Diskeeper to defrag the disk (both in normal mode and also during start-up, to defrag the pagefile), and Malware Bytes (no important problems detected). The CPU usage does not exceed 7% and the memory usage does not exceed 35%. So, I have no idea what might be causing the problem. I also noticed that when I rebooted in safe mode with networking, the PC performance was much better (still it seems to be slow when trying to open Mozilla or Google Chrome).
Another thing is that, the day the PC became slow, Windows Media Player reported a problem when I tried to open some data (photos etc) and it did some updates/needed new settings etc (this may just be a result of the problem, I just report it).
Any suggestions? Thank you

A:Problem in Windows 7: pc suddenly extremely slow, no obvious reason

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My computer has started running slow recently but i have no idea why Iv only had it around two years. i have 1GB ram and decent processor but still it runs slowly. I think it might be running hot but im not sure is there a way to tell?

A:Computer runs slow for no reason

How do you know it is running slower than usual? Have you run cleaners like Glary Utilities and CCleaner? Do you have Norton (symantec) or McAfee installed? And while you are at it, what are your system specs?

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Recently my computer has been booting very slowly for some reason. I'm really not sure why as I have no programs enabled for startup at alll, not even security programs. I have ran Adaware, Spybot, and a Kaspersky virus scan; completely clean. And with no startup programs enabled what could be the problem?

And by slow boot, I mean the system seems to hang on the "welcome" screen for about 30 seconds. Then after the desktop has loaded, it takes about another 20 seconds for the taskbar to fully load.

I also have pretty much nothing installed on my machine, I remove pretty much everything to try and get the performance to increase, it didn't work. I have a 2x 80GB hard drives with about 60GB free ob both of them.

I am thinking maybe a driver problem? If so, how would I go about checking this? Device manager shows no yellow exclamation marks, so I can't see any obvious problems.

Here are my system specs:

AMD Athlon 64 x2 3600+
WinFast PX6600 TD 256mb video card
2x 512mb Corsair RAM.

Any advice/reasons why my sistem in't running as well as it should be would be greatly appreciated.


PS - I did search the forum, and none of the threads could fix my problem.

A:Slow boot, but for no obvious reason.

Did you do a BIOS update for your motherboard if not try that, just an option since you said that you have tried all opitons.


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Thinkpad T60 laptop, Windows XP SP3. Machine has recently started hanging during login: I log in and the Windows toolbar never exits hourglass mode. This behavior is at least somewhat intermittent -- sometimes I'll start the machine and it will appear to come up normally.

Gmer does not report any rootkit activity. DDS logs are attached. I would appreciate any advice as to where to go from here.

DDS (Ver_10-03-17.01) - NTFSx86
Run by ark at 0:28:56.85 on Sun 07/04/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2243 [GMT -4:00]

AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k eapsvcs
C:\WINDOWS\System32\svchost.exe -k dot3svc
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation... Read more

A:[SOLVED] Frequent hangs for no obvious reason on XP -- don't see obvious malware eith

Hello arkoenig,

No, I'm not seeing any signs of malware in the logs. Take a look at the Event Viewer messages in the Attach.txt and it may provide clues as to where to begin with this.

It's best you post a new thread in Windows XP Support section. If I move this thread over there, you'll likely get bounced back here because of the logs in the thread.

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Hello, I have an Acer Aspire 3000 laptop running Windows XP that runs painfully slow - not all the time, but at least 75% of the time. 5 minute waits for a window to open is not uncommon. I have run a full virus scan (Kaspersky 2010) - 13 hours later and nothing found. I have defragmented the C: drive (Piriform Defraggler) - 10 hours later there's no improvement. I have run Autoruns and found nothing suspicious. It just seems like it's always doing something else, something I can't see.

The hard drive is divided into 2 partitions, each a little over 17 GB. C: is 80% full (about 3 GB free) and D: is mostly empty. I have moved files over to D: and deleted unnecessary files wherever possible, to no effect.

I have run out of ideas here, and I would greatly appreciate any help or ideas. Thanks in advance

A:Painfully slow laptop - no obvious reason

Slowness and performance issues as you describe are not uncommon, especially with older computers. Since we're not finding any malware, please refer to Slow Computer/Browser? Check here first; it may not be malware. There are reasons for slowness and poor performance besides malware - i.e. disk fragmentation, disk errors, corrupt system files, too many startup programs, unnecessary services running, too many browser Add-ons/toolbars, failure to clear browser cache, not enough RAM, dirty hardware components, etc. As you use your system it becomes filled with more files/programs and has a natural tendency to slow down so cleaning and regular maintenance is essential. Incompatible browser extensions and add-ons can impact system performance and cause compatibility issues such as application hangs (freezing).You indicate that you have tried some of these suggestions but there are more in that topic.

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Yesterday, my computer started to act unresponsively, than the windows explorer stopped and restarted; while I was shutting down, the computer crashed.
I didn't make any hardware or software change in the last days.
The system files are attached to the post. If someone could tell me what's going on, I'd appreciate it.

A:Crash Without Obvious Reason

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

I've seen a couple of problems recently with Avast. If you'd like, remove it and replace it with another free anti-virus to see if that helps.

If this is an upgrade installation, it may be quicker to wipe and reinstall windows. If you're interested in that, please post back for instructions.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)

kbfiltr.sys Mon Jul 20 05:21:42 2009 (4A643726)
Dritek Keyboard Filter Driver

HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Intel Management Engine Interface

iaStor.sys Sat Nov 6 03:44:52 2010 (4CD50774)
Intel Storage drivers
http://w... Read more

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I have an HP Deskjet 2645 connected by USB to my computer. I use it for printing and scanning. In the past few weeks I have had problems printing (problems = it would print from Adobe PDF viewer but not from another software, for example).
I have no problem scanning.
The printer is shared with my home network, and there is no problem printing from other computers.
Lately, I have not been able to print from my main computer at all, but I can still print from other computers or scan.

When I send a print job, there is no error message and it doesn't add to the printer's queue.

I have checked the cables (though not relevant since I can scan and I can print from other computers), updated drivers, etc. It does not seem to be that I can find a solution.

The following is my computer's information:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, Intel64 Family 6 Model 94 Stepping 3
Processor Count: 8
RAM: 16243 Mb
Graphics Card: Intel(R) HD Graphics 530, 1024 Mb
Hard Drives: C: 96 GB (20 GB Free); D: 931 GB (328 GB Free);
Motherboard: LENOVO, Allsparks 5A2
Antivirus: Panda Free Antivirus, Enabled and Updated

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I started getting the BSOD earlier this week on the 13th. This is the information from the first one as shown in the Reliability Report

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8000314235f, 0xfffff880072b4c90, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051313-35973-01.

I had no idea what caused it.

Thinking perhaps it was my video drivers or card, I swapped out my ATI card with my Nvidia card because I had been meaning to do that anyway.

I received multiple BSOD after, while trying to uninstall ATI drivers, then while trying to install Nvidia drivers. I downloaded Driver Sweeper and removed all remnants of both drivers, downloaded new Nvidia drivers and have finally been able to successfully get them installed, but I still get BSOD.

I turned on Verifier and when I got the BSOD, it would hang at the crash screen and I don't think it ever created the dump file. I was forced to reboot to get back into windows. I have sinced turned off verifier.

I have tried everything I can think of and have no eartly idea how to read these dump files. So any help will be much appreciated. The BSOD are too frequent to be able to get any work done, plus I never know when it will crash.

Hopefully I have done the upload correctly and you will have everything you need.



A:BSOD for no obvious reason

BugCheck 1A, {41287, 18, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+454f5 )

Usual causes: Device driver, memory, kernel
This bugcheck indicates that a severe memory management issue happened, more specially the bugcheck indicates that a illegal page fault occurred.

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:Driver Verifier - Enable and Disable

Additional Help - Using Driver Verifier to identify issues with Drivers

Update BIOS (if able):

Dell Inc. 2.4.2, 3/30/2007

0: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.3, DMIVersion 35, Size=2381]
BiosMajorRelease = 2
BiosMinorRelease = 4
BiosVendor = Dell Inc.
BiosVersion = 2.4.2
BiosReleaseDate = 03/30/2007
SystemManufacturer = Dell Inc.
SystemProductName = Dell DXP061
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct = 0CT017
BaseBoardVersion =
Install and perform full scans with:Malwarebytes : Free anti-malware download
Microsoft Security Essentials | Protect against viruses, spyware, and other malware

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box du... Read more

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So, my computer runs a little slow now. The odd thing is, when I pull up the task manager, my resources are hardly being used at all (for both CPU and Memory) half the time and yet start up is forever and as it's running it's really slow. I've tried all the obvious things already.Hardware:Checked heatsink gel/paste on CPU/cooling grid.Cleaned out all dust.Double checked all connections.Software:Ran disk clean-up and defragment.Properly* ran full scans with avast! Free and Malwarebytes.Un-installed unused programs.Removed unnecessary start-up items (services.msc, start up options, etc).Checked for Windows Updates and driver updates.Manually deleted old and unnecessary files.I'm not exactly sure where to go from here. It's as though my computer, in most cases, absolutely refuses to use all of its resources.Computer InformationComputer: Gateway DX4300-03 (desktop)OS: Microsoft Windows 7 Home Premium x64, SP 1Processor: AMD Phenom 9750 Quad-Core 2.40 GHzRAM: 8 GB (7.75 GB usable)Video Card: ATI Radeon HD 4600 (1 GB dedicated RAM)HDD: Hitachi ATA 1 TB (internal), Seagate Expansion 1 TB (external)Soundcard: Realtek HD Audio (ALC888S)*What I mean by this is a clarification that I do know that you should only ever to done virus scan at a time. Before running a scan, I turn of absolutely all other antivirus/anti-malware programs.

A:I've Done the Obvious and My Computer is Still Slow...

Could mean that something isn't working. Eg one RAM stick is dead but the other still works. Run memtest and see what happens.


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I've been having BSODs for a couple of weeks that don't appear to be triggered by anything specific. I finally decided to reformat and start over.

I don't know if it helped, but it didn't get rid of them entirely. I reinstalled windows 7 (Ultimate x64) today, a few programs and drivers, and ran windows update. Even so, I've had many crashes already.

I think I've followed all the posting instructions here. Here's the ZIP of what's happened since the most recent install. Thanks for looking.

Attachment 236299

A:Various BSODs, often 3b and ntoskrnl, no obvious reason


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My PC suddenly went very sluggish about 4 or 5 days ago. I've been using Photoshop a lot and thought that maybe I was just trying to do too much with too small a swap file. I deleted loads of stuff, did a scandisk overnight, ran a complete virus check using the latest Trend Micro defintions, ran Spybot Search & Destroy, ran Ad-Aware, ran CWShredder.... none of them brought up a single error. In the past when I've experienced similar problems I've usually found something and removing it has brought full speed back once more! I've even uninstalled Photoshop plus a few other programs and I'm still getting really bad performance issues with everything I run.

The most obvious symptoms are the top part of an active window will go from blue with text to just plain white for a while and isn't clickable whilst I'm trying to do something; for instance in Photoshop it was doing it when I was trying to rotate an image, or before it brought up the save image dialog box etc.

Another more obvious symptom of when it's stuggling is when Winamp and any other audio stutters very badly nearly every time I try to save a file or do anything that would involve using the processor in the slightest. It's never done this before, I've been able to have several applications running simultaneously and the worst it might do is stop playing for a few seconds, I've never had it stutter before like it was having problems "streaming" the audio fr... Read more

A:Pc Suddenly Very Sluggish, No Obvious Reason Why

The sudden slow down does make one want to suspect an infection, I would like to suggest that you try two other programs, Asquared, and CCleaner, they are both freeware. Try running these in safe mode, you generally will have better results scanning in the safe mode since safe mode disables most drivers and running programs.

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Task Manager "CPU usage" sometimes shows as high as 60 - 70% when individual task CPUs don't add up (System Idle Process CPU shows >90 at the same time). Sounds, such as Windows startup, stutter and take longer than usual to play. Scans with Avast and Malwarebytes turn up nothing. Also getting occasional blue-screen crashes.

DDS log files attached - After saving the attach.txt file, I tried to save it again with a different name. Seemed to save, but the newly saved file wasn't visible in Windows Explorer. I made a copy of attach.txt in the same folder (named Copy of attach.txt). Then I renamed attach.txt to attach2.txt - now I can't see attach.txt or attach2.txt. Do I have malware that's attacking the attach.txt file from DDS?

Please advise. Thanks!

A:cpu usage high without obvious reason

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Download http://public.avast.com/~gmerek/aswMBR.exe (aswMBR.exe) ( 511KB ) to your desktop. Double click the aswMBR.exe to run it Click the "Scan" button to start scan. Upon completion of the scan, click Save log, and save it to your desktop. (Note - do not select any Fix at this time) <- IMPORTANTPlease post the contents of that log in your next reply.There shall also be a file on your desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) folder. Please attach that zipped file in your next reply.===Please DownloadTDSSKiller.zip>>> Double-click on TDSSKiller.exe to run the application.Click on the Start Scan button and wait for the scan and disinfection process to be over.If an infected file is detected, the default action will be Cure, click on Continue
If a suspicious file is detected, the default action will be Skip, click on Continue
If you are asked to reboot the computer to complete the process, click on the Reboot Now button. A report will be automatically saved at the root of the System drive ((usually C:\) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt" (for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt). Please copy and paste the contents of that file here.If ... Read more

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Hi. I've used a video editor called avidemux 2.5 (portable) for a long time with no problems although I do also have the 2.6 version (also portable) for the odd file that 2.5 doesn't like. Yesterday, I used 2.5 to edit some scenes from a clip then, deciding the volume was too loud, loaded the new file so as to reduce it by a few Db. It wouldn't load, saying ?a problem has caused avidemux to stop working?. And that's now the case for every video I try to open with 2.5. I downloaded a clean copy of 2.5 but it crashes too. Version 2.6 still works, however. I've ran ccleaner and malwarebytes. Can anyone suggest what the problem (and cure) could be? My grateful thanks to anyone who can assist.

A:Avidemux crashing for no obvious reason

Update... At the same time as avidemux started crashing, WMP was repeating a video every time I played it and I was saving that problem for later. Turns out I had accidentally hit the 'repeat' button and now that I've unclicked it, avidemux is back to normal. I believe both programs use the same 'engine' so I must assume that avidemux doesn't like WMP being on 'repeat'.

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First of all I apologize if this is in the wrong thread I was in two minds where to post it as i'm not 100% sure what my problem is.

Here it goes; For the past month or so my PC has been going crazy, in the sense that when I play music whether it be through my browser or media player/itunes. The sound crashes and and then my CPU rockets up I know this because I have a CPU meter gadget on my desktop and I see on the graph it is very irregular always at the highest peak of usage.

This can occur at any time, even as as I googled 'Seven forums' my PC lagged like crazy and the mouse cursor was moving many second after I moved my mouse. This mainly happens when I am playing music and/or using my webcam on Skype whilst talking to friends. I thought it was a flash player bug as I found that on google I tried downgrading it and that didn't work I then changed browsers from Firefox to Chrome, but to no avail.

I checked the 'Performance' tab under task manager and It shows also in the graph the CPU usage is at it's highest and the % of usage is usually 99%, it also tells me I have 1.72GB of memory. Also checked the resource manager various times and under the CPU tab I see multiple processes can vary at being at the top of the list, A few on these are 'Avastsvc.exe' 'Perfmon.exe' 'system interrupts' also flash player and firefox have been at the top a lot when I was using that browser. I'm sorry if i'm vague but this really isn't an area I am familiar with.

My syst... Read more

A:Full CPU usage for no obvious reason

First of all run a full antivirus scan (I recommend malwarebytes)
If results are negative, click show all users. Now you can see what is taking up most of the CPU.
Post a picture of it or type in the most CPU-intensive program there.

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This has happened twice today, after five minutes of use my Dell Optiplex 760 screen went black, I heard a click, then the computer rebooted, stopping at the screen that gave me a bunch of bootup choices.  I picked the NORMAL choice and the computer booted up without problem.  Five minutes later the same thing happened again.
I've checked the temperatures (Speedfan) and right now(the computer has run for 20 mins without a problem) the core temperatures seem to be varying between 95F and 120F.  Checking the hard drives with a SMART test (Speedfan) shows them to have no obvious problems.
Is there a way to diagnose this kind of intermittent problem by trapping information (errors, etc...).  I've checked the Event Viewer and there's no sign of any recent problems, no errors or red X'a. 
Where can I look for information if this happens again?  Or how can I set up a trap to gather information when this happens?


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this is weird, I do have two theorys about why when running some apps and I insert a CD the computer reboots, theory one, I don't have enough RAM I have 64, and my second theory is I am lacking IRQ's,seems when there is more apps running this happens so am I looking at a crash because of lack of resources, or could it be something else.I have Win 2k and Win 98 setup Dual boot.thanks for the info.

ICQ# 51865388
AOL IM daveandrew v1


A:{Advice Offered} - Win 2k rebooting for no obvious reason....

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I have a computer that has been experiencing seemingly random BSODs. The first time was when the computer BSOD-ed a couple days ago while watching a video. It has also BSOD-ed when copying a folder with 3 GB worth of information to the hard disk, running a virus scan, just sitting idle, and when installing office.

Problems I have suspected:
>I thought it might be a RAM problem, and after pulling out one of the RAM sticks it *seems* to be fixed. I don't like running on 1/2 the RAM and want to make sure this was the problem.

Solutions attempted:
>I tried removing one of the RAM sticks (seems to fix, although I sometimes encounter other problems)
>Re-installing Windows with a different Windows image (after re-install, BSOD-ed when I was installing office)
>Putting a different memory module in place of suspected bad one (couldn't get into Windows, it would restart after windows splash screen)

Each time it BSOD's it seems to have a different reason each time, something like 'EXCEPTION NOT HANDLED' and 'IRQL GT ZERO AT SYSTEM SERVICE', just to name two. Also, the machine rarely restarts after the crash. It restarted on two separate BSODs I observed but mainly when it BSODs I hear the drive turn off but the blue screen stays on and the machine never restarts like it claims it will.

The specs of this machine are:
Model: Gateway DX4375G
CPU: AMD A6- 5200 APU
RAM: (was 8 GB now 4 GB)

I would appreciate if someone could look this over and maybe help me find specifical... Read more

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Hey, I recently got a new Dell Laptop. It's nearly a month old and I've been having issues with the system randomly shutting down on me and automatically rebooting up again after its shut down, Which I suppose is more like a restart.

Anyone have any idea why it's doing this, up to a few times a day since my laptop is on for at least 12 hours. It could be overheating, but it doesn't feel that hot at the time it restarts. Is there a possible setting that may be turned on or something that makes it automatically restart every now and then that I should look for or change? I wouldn't be surprised since it's new that there may be automatic settings that need changing or something.

It doesn't put up a warning or anything before it restarts it just does it at anytime, which is particularly annoying if i'm in the middle of something and it dies, so I'm constantly having to save work.

I've got a few years warranty on it if I need to take it back for repairs. But it'd be much easier if i can figure it out here and now rather than wait for it to be put in for repairs for a few weeks and then get it back =S.

A:New Dell laptop is shutting down for no obvious reason?

It sounds like a heat issue. heat will make a system shut down fast. Make sure you are running this on a hard surface; not on the carpet, on the bed, or other soft surfaces. Get a cooling pad and tell us if the issue persists. Check the vents to make sure there is no dust build-up.

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Hey guys. I just ran windows update, got an update for my nvidia video card, and 2 regular updated for 64x systems. nothing out of the ordinary by any means. So i am looking around, thinking maybe it will help my wie score. I went to the system properties page, and it says refresh your system (probably because of the video card update). I run the assessment, and my score dropped on my ssd. From a 6.8 to a 6.3. I was like "really?" so i ran it again. nothing else running, just the test. then my ssd dropped to a 5.9, and my ram and cpu dropped to a 5.4, from a 5.5.

Any suggestions as what is going on? I am aware that the numbers don't necessarily mean that much as long as my rig is running good. But numbers don't just drop like that for no reason.

Thanks in advance for the input. You guys are always great!

A:WIE dropped alot for no obvious reason. Any suggestions?

As hardware speed and performance improve, higher score ranges will be enabled. The standards for each level of the index generally stay the same. However, in some cases, new tests might be developed that can result in lower scores.

What is the Windows Experience Index&#63;

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Hi, my wife's computer runs erratically (shutsdown, freezes, runs slow, fails to post), and was hoping for your help please.
Below are the PC specs:
Win edition:
- Win 7 home premium
- Service Pack1
- Processor: Intel® Core™2 Quad CPU Q6600 @ 2.40GHz 2.40 GHz
- Installed memory (RAM): 8 GB
- System Type: 64-bit OS
Background: We recently upgraded osfrom XP to Windows 7 but had many of the same peoblems before.
- big fan of CCleaner and Glary tools.
thx in advance!

A:Computer runs erratically - shutsdown, freezes, runs slow, fails to post

Welcome to the bleeping computer forum 
Unfortunately, intermittent issues are one of the difficult fault to troubleshoot. Please follow the below steps to collect some basic info about your system.
1 ) Generate a report about your system using Speccy by reading the guide below.
 Post the web link displayed by Speccy in next reply.
2 ) Download and run Minitoolbox from http://www.bleepingcomputer.com/download/minitoolbox/
    Run the tool and only select the following tick boxes.
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
Now click "Go" and post the output in next reply
After reading your logs, either me or any other forum volunteer will assist to you to diagnose the issue.
Don't ever use the registry cleaning function in CCleaner or Glary utilities. Only use them to clean the temp files. Using registry cleaners may cause unpredictable damage to the registry. If anyone properly knows which registry keys are garbage, that is only Microsoft. 

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Dell XPS PC was extremely stable until may of this year which is when I started getting BSODs. About 1 year prior to this I started experiencing very slow performance; startup and logon would average between 6 to 7 minutes. So, in May of this year, I added more memory, increased from 8GB to 16GB, and I added an additional internal hard drive and moved most of my media files to it, so the original hard drive contains only windows, software and my document files. I also, removed Norton Internet Security and replaced with Windows Security Essential. When I started experiencing BSODs I ran mem86tst, but it did not turn up any problems. Also, I ran Tweakbit PCcleaner which cleaned up my registry. I also ran Tweakbit Driver updater which recommend a bunch of driver updates, but I was reluctant to make that many changes so I updated only my graphics card.

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Hi All

I have recently just built a new PC. All of the components excluding the graphics card are brand new (graphics card is out of an older PC but still not ancient).

About two weeks after the build the PC randomly started to crash, it's been doing this for about 4 days now. It seems to happen in the same way each time, the primary monitor freezes then goes black and then the secondary does the same. I was on teamspeak the other night when it happened and noticed that the voice continued to work despite the PC hanging.

About 50% of the time it actually BSODs and restarts itself, the other 50% requires a hard power cycle.

I don't do that much really just play Eve online (with multiple instances of the same client, but this is normal activity for the game. i also did this on my old PC without issue), browse the internet and use Teamspeak as a voice application.

Im really hoping someone can help. Im "OK" with PC's but this one is definitely beyond my level of understanding.

The requested output is attached.

Many thanks

A:Random crash/BSOD 4/5 times a day, no obvious reason why

All of the dumps are blaming your nvidia graphics drivers

Probably caused by : nvlddmkm.sys ( nvlddmkm+19e4d4 )
Driver Reference Table - nvlddmkm.sys

I would suggest unistalling the current driver then reinstalling the latest one from nvidia's site.

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Alright, so recently my computer has been running real slow on me. Its supposed to run at 1GHz, and it has 37GB of memory. It works fine for when I'm just cruising the night, but whenever I try to play any kind of game, while in the game, the computer will slow down every 15 seconds or so and slow the frame rate of the game right down. It kills the fun of the game and also the ability to play it correctly. I can fix the problem for about 3 minutes if I defrag my computer every couple of hours using Executive Software Diskeeper. I have also deleted all unused music and video files, and any games that we don't play anymore. We have 20 GB of memory left, so its not a memory problem. I have also run cleaner programs to delete all the temp files, clean the registry, etc. The problem won't go away. Thanks in advance for any ideas you might have.

A:Computer running slow, obvious fixes not working...

Think that might be due to your graphics card more than anything else but not sure,the Games experts reside in the Games forum you might get a better response if you post in there

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Hi guys,

for the past couple of days I have noticed that Windows Installer will suddenly, for no reason, appear and disappear within a few seconds so not long enough to see what it is actually doing!

MalwareBytes had caught two viruses it thought were Malware and I let MalwareBytes remove them, Microsoft Security Essentials caught a java exploit and removed it yesterday so I'm running a SuperAntiSpyware full scan (previous scans were all full scans) to see if anything has been missed.

I have Windows Update set to check for updates only and I have updated to Service Pack 1 on a 64 bit machine.

I am only concerned because I have spent days, if not weeks trying to make space on my External HDD in order to create a System Image for emergencies and don't want to end up having to go back to a system image that is infected with what most likely caused me to need to restore!

Thanks guys!

A:Windows Installer runs for no reason

After full scans with your AV and Malwarebytes, run SFC -SCANNOW Command
to see if System files were damaged.

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I'm trying to create a new simple volume in 130 GB free disk space. There's no obvious reason why it would refuse to do so - I'm not at the hard limit on number of partitions or anything - but disk management MSC is consistently returning "Not enough space" errors.

The only thing I can think of is something to do with the partition order, but if so I have no idea how to fix it non-destructively. I'm in the middle of backups on it, so deleting partitions is a no-go. At the moment I don't understand what's going on.

DISKPART output (Win 7 x64):

DISKPART> list disk

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 232 GB 134 GB

DISKPART> list partition

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 43 GB 1024 KB
Partition 0 Extended 188 GB 43 GB
Partition 2 Logical 54 GB 178 GB

DISKPART> list volume

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 E DVD-ROM 0 B No Media
Volume 1 C SYSTEM W NTFS Partition 43 GB Healthy System
Volume 2 D DATA NTFS Partition 54 GB Healthy
The disk structure is: (1) primary p... Read more

A:Disk management tool won't allow new simple volume, no obvious reason.

Post a screenshot of the Disk Management snap-in. If it was me, I'd nix all the extended partitions completely, and also keep it to two total partitions. One primary for C and one primary for D. I have always used primary so they have no links or ties to each other.

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Hi guys, sorry I just signed on to get some help but I'm sure I wouldn't be able to contribute much to the advice section, I really don't know that much about pc troubleshooting ><.

So basically, the pc really doesn't run at the level its specs should allow:

Asus P5N32-SLI SE Deluxe motherboard

Intel Core 2 Duo E6600

2GB Corsair 800Mhz, 5-5-5-12

Gainward Geforce 7950GX2, latest Forceware drivers installed. Ran an optimization in the nVidia monitor

SATA 250gb

akasa 400W max

Akasa normal size fan on the cpu, running at about 3.2k rpm
rear fan about um...5" in diameter, running at 1.1k rpm, same for a fan over the GPU

Operating system:
Windows 32 Bit XP Home Edition

The system can barely cope with Oblivion or Fallout on medium settings. Crysis, CoD4 on medium to low settings. Medieval 2 Total War, has problems problems when playing huge battles on even high graphics.

For Farcry 2 and Rainbow Six Vegas, the system is abysmal in every setting other than minimum.

I have cleaned out the hard drive, run several virus scans, spyware and anti-malware scans. There's about 60GB on it. I've defragged, disk clean-upped. I've used a few startup programs and checked all the processes on my task manager with process library, and skimmed out any weird or superfluous programs.

So I am checking heating issues, the GPU's are running about 60-70 degrees C when chugging along normally, and g... Read more

A:Machine runs far below potential! No obvious problems (to me) Please help!

Upgrading to Vista and adding 1 - 2 GB or RAM isn't going to gain much if any performance boost because Vista is more processor-hungry and memory-hungry than XP.

I'm not a gamer, but the first thing that I'd look at is what programs and how many programs your computer has running in the background. Can you post a HijackThis log here?


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First time user; computer running very slow, constant pop ups/with pop up blocker on. Try to open e-mail, and new web page appears. Ready to return computer to its original settings when I bought it. What can I do?

A:Computer runs slow!!! Windows XP

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My computer runs painfully slow. It takes awhile to open programs or even folders. It takes 10 seconds or so to even show the folders/programs listed in the start menu. Upon clicking on Internet Explorer, it takes time to open that as well. Web site pages go very slow. Minimizing windows are slow or it will freeze or leave the screen image on the computer for a while. If I drag a window, it will leave a residual trail of the window.

Open and closing programs and browsing the web are the most fustrating because they are very slow.

I have installed and run a complete scan using MBAM, Adaware and AVG Free AntiVirus. I also defraggred the drive numerous times and also uninstalled all programs that I don't use. I deleted old video and audio files on the hard drive. I ran a chkdsk to search for errors. I cleaned the drive using the cleanmgr functin in Windows.

What should I check next?
Dell Dimension DIM 4550
Pentium 4 2.00 Ghz
1.50 GB of Ram
Windows XP Home Edition SP3
60GB of 120 GB hard drive has been used

A:Windows XP Computer Runs Slow

Tell us the steps you took to run chkdsk.

Running chkdsk in read-only mode...accomplishes nothing. Did you use the chkdsk /r command?

Did you have adequate protection installed...before your system began to slow down?

Is the system current with critical updates?

When did you first notice problems with your system?


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Niot sure what happened, just one day, without downloading anything, my inter net slowed way down. I went from getting around 30-40K/s to 2-4K/s, went through and deleted a lot of unused/unwanted programs, cleaned cache, history, ect... using AVG 8.0, updates every 4 hours, and scans every day, nothing found except tracking cookies from IE, which get deleted daily. Home built system, running Windows XP Home on a 256 DSL internet wired through a Netlink Router, if you need any other info just let me know, here is the log I gotLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:25:41 PM, on 9/22/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exec:\program files\common files\logitech\lvmvfm\LVPrcSrv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Nero\Nero 7\InCD\InCDsrv.exeC:\Program Files\iWin Games\iWinGamesInstaller... Read more

A:Computer Runs Fast, Net Runs Slow

Hello, Redneck1781. to BleepingComputer.comMy name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)I want to apologise that it has taken so long to get back to you. We on the HJT Team are working as fast as possible to get your log answered.If you would still like help, please post a new HiJack This log below, as things may have changed on your system.If you do not still need help, please let me know, so that I can move on to other users who still need help.Please take note of the following:While a HJT Team member is working with you, please refrain from making any changes to your computer.Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Please reply using the button in the lower left hand corner of your screen.Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amou... Read more

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My McAfee just expired and I removed it from my computer to install AntiVir but when I did, Windows Security says Norton 360 is running even though I can't find any Norton files. I don't know if I'm protected or not and I believe my machine is infected. Also, I keep getting a message that Windows cannot get any updates. I'd really appreciate your help and I'm just hoping to clean my machine up and make sure that it's properly protected.

I have a Dell Inspiron 530 with an Intel Core2 Duo CPU 2.33 GHz with 3 GB of RAM and I'm running Windows Vista Home Premium Svc Pack 1 and IE 7. And I believe I have the install disks. Izipped the attach and ark files together accidentally, I hope that doesn't cause a problem.

Thank you very much...

DDS (Ver_09-12-01.01) - NTFSx86
Run by Jay at 1355.57 on Fri 12/18/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_13
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3060.1849 [GMT -7:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {A5F1BC7C-EA33-4247-961C-0217208396C4}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Norton 360 *enabled* (Updated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
FW: Norton 360 *disabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svch... Read more

A:Computer runs slow, windows can't get updates, can't remove Norton

Hi -

I don't see anything in the logs to suggest infection.

Run the Norton Removal Tool

1. Download this file:


Save the file to the Windows desktop.

2. On the Windows desktop, double-click the Norton Removal Tool icon.

3. Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.

Also run the McAfee Removal Tool.

Download the McAfee Removal Tool.

Double click on MCPR.exe to launch it, then Click Run. A window should appear and disappear, this is normal. A new window should popup and begin the uninstall. When prompted to reboot your computer type Y.

You should now be able to install Avira. (nice choice) Run a full system scan, save the log and post it. (Click on the Report button when the full scan is complete.)

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The Maintenance Centre of  Windows 7 gives messages that say Windows Security Centre is dissabled and should be enabled again.  When I try to enable it again, it shows the message : " The Windows Security Centre cannot be enabled."  The  computer has generally been slow the past couple days.  I ran MaxSpywaredetector, this showed a Trojan, but I was unable to remove any threats.  Running Malwarebytes showed no Trojans.  Could you please help me fix this problem?
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16521  BrowserJavaVersion: 10.51.2
Run by Deblauwe at 14:09:46 on 2014-04-11
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.32.1043.18.1978.825 [GMT 2:00]
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkSe... Read more

A:Unable to enable Windows Security Centre (Windows 7) and computer runs slow

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To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/530692 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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I'm running windows xp home edition. When i try to search for anything on the search engine and click a link, it takes me to an entirely different website. I have 2G memory, but my computer is running so slow. I ran a malwarebyte flash scan and found and deleted 2 infections. I also found 5 infections under full scan and deleted them. But i'm still having the same problems. I also cannot load windows updates at all. It takes me to a page cannot be displayed. I've tried going to search for it and when i try to click on anything with update in it it takes me back to the page cannot be updated page. Can anyone help me?

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First off, I'm not a computer person so some threads are over my head. But I thought I would try getting help here because I have no idea what else to do. I'm in the process of sending resumes, so the timing for my computer to break couldn't be worse. I hope I explain this correctly. This has been an ongoing problem for about 2 weeks. I've tried a lot of different things that I've read online. Nothing seems to fix the issue.
Sony Vaio laptop - Windows Vista Home Premium
Problem: It randomly started having major problems even loading one page. I didn't make any changes previously. I was getting a "host" error message saying something about not being able to connect a program to the host. (Sorry I don't have the exact wording. I'm using a library computer to post this.)
Checking for problems: I did a system restore but the only date option I had was a couple days previous. Under updates, it showed the last Windows Update failed. That "seemed" to perhaps start the problem. I'm not 100% sure about that though. I wanted to "set" a new restore date to maybe two weeks previous, but it wouldn't let me set my own date.
I had expired trials of both Avaste and Malwarebytes. So downloaded new trials and ran both. No viruses were found. Malwarebytes found a bunch of junk but nothing critical.
I shut off the router and let it sit for 30 minutes.
I defragmented.
I installed CCleaner and ran ... Read more

A:Computer runs extremely slow intermittently (Windows Vista Home Premium)

click start button
type CMD in search bar
right click on CMD that appears above and select run as administartor
a black box will appear
type MSCONFIG enter
a grey box will appear
click the startup tab
click disable all
click apply
click the services tab
click hide all microsoft services
click disable all
click apply
click ok
click on restart
when the computer restarts come back to this site
go to download section
download ADWCleaner and run it
after that completes, download, update and run malwarebytes anti malware

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I recently re-formatted my Sony VAIO since it was starting to run super slow. Now that I re-installed Windows 7 on it through recovery disks, it worked fined for about a day but then the problem came back. The computer is slow at bootup and runs super slow while freezing so many times. I am running it on safe mode right now and its working fine.

I ran hardware diagnostics and everything is fine (Memory, Hard Disk etc.)

I installed Norton Antivirus and Windows Live Messenger after the re-install.

Please help me.

A:Computer runs really slow in normal mode, but runs fine in safe mode


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Running older PC Clone 2.0 Ghz Dual CPU Pentium, 1GB Ram Win XP Home Edition system.

While navigation on Internet Explorer or Google Chrome, system runs extrememly slow and/or crashes. When using applications such as Itunes, Email, or simply opening up Word and other applications, it runs very slow and almost seems to stop. The IE7 that was on the computer had changed to an operate with add-ons off as a result of the infection. I downloaded and reinstalled IE7 and this seems to have fixed that problem for the time being. MalwareBytes and SuperAntiSpy icons dissappeared from my desktop. When trying to use them from the Start / Menu options the programs no longer worked. I reinstalled them and they appear to work fine now. However, the system still seems to run very slow over all and its performance is greatly hindered.

Next, I ran free version of SuperAntiSpyware and all it detected was a couple Adware cookies. Secondly, I ran free version of Malware Bytes Anti-Malware and it detected PUP.GamePlayLab infections located in the Registry Key: HKLM\SOFTGWARE\Microsoft\Windows.... These files were removed and quarantined by MWB. Thirdly, I ran Old Timer's TFC and then rebooted the computer and it appeared to run a little faster, but still sluggish while using IE7. So, finally, I ran ESET Free Online Scanner, and it detected "Win32/Toolbar.Babylon and Win32/TopMedia.a" virus infections. Scan took about 2 1/2 hours. I set it to search the drives/ar... Read more

A:Computer runs Slow, Internet slow, Applications slow

Hello, lets look a bit more.Please DownloadTDSSkillerLaunch it. Click on change parameters-Select TDLFS file system Click on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan results.>>>>>>>>Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.>>>>>>> Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Post the contents of JRT.txt into your next message.Finally...MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of Hos... Read more

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This is my sisters computer she has been having a problem for the past two weeks. Right now I can't even get the computer into the control panel without it taking 10 minutes. any help would be appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:16:33 AM, on 5/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess... Read more

A:Computer runs extremely slow, too slow to function HJT log included.

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.

Reboot your system in Safe Mode.Restart the computer. The computer begins processing a set of instructions known as BIOS.
After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (dependent on your system this may be F5 or another key)
Instead of Windows loading as normal, a menu should appear
Use the arrow key to highlight Safe Mode and press Enter.

Uninstall Programmes
Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs (if present):

Anything from Viewpoint

Folder Deletions
Delete the ... Read more

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Dell Dimension E510 running Windows XP (service pack 3).

I bought this desktop computer about a week ago off of Craigslist. I was running late that day so I didnt get to ask much more than I already stated. When I used it the first week it was slow but tolerable. As the days passed the speed slowed even more to programs not even responding. I also would like to erase all the user information and settings so I can start new with a decent working PC. My knowledge in computer software and program procedures etc. Just let me know if you need more specific information.

A:Windows XP runs slow...if it runs at all!

If you bought that Dell Dimension E510 desktop from Craig's List and it still contains all the programs and "debris" and issues from its previous owner, you need to do a clean reinstall of Windows XP SP3 and get a fresh start with it.

What's the 7-character "service tag" number on one of the stickers?

What's the complete version of Windows XP that's on the Microsoft Certificate-Of-Authenticity sticker that has the product key?

Were you given any discs with that desktop?


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My computer has been teeth-grindingly slow for months. It takes forever to open a website with Chrome, Internet Explorer and Firefox and to open Microsoft Word and every other program on my computer. My antivirus is Avast Internet Security. I just now discovered that both Avast and Windows fIrewalls are on. Is it possible that this is the cause of the slowness problem? If so, which one should I turn off? BTW, I've uninstalled all the programs I wasn't using and I used CCleaner to up unnecessary files and registry entries. I researched which registry entries were safe to remove so cleaning things up hasn't caused any issues, but it hasn't improved things either.

Also, I used to have the free version of Avast and it worked great. I moved up to Avast Internet Security to have an extra layer of security. Is anyone else who is using this version of Avast having a problem with their computer being very slow?

Thanks in advance to everyone who responds.

A:Could this be the reason my computer is so slow?

I just now discovered that both Avast and Windows fIrewalls are on. Is it possible that this is the cause of the slowness problem?Click to expand...

No should not be
I used CCleaner to up unnecessary files and registry entries.Click to expand...

this program can cause issues on PC - we have a lot of posts following the use of register cleaner part of CCleaner, although
I researched which registry entries were safe to remove so cleaning things up hasn't caused any issues, Click to expand...

it appears you have not just allowed the program to do its own thing...

it maybe you do have some form of malware

have a read here
and post the required logs

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Hello everyone,
Before starting to tell you the problem i have to say i have opened another topic,which i had it closed(for my reasons), dealing with another pc.
The problem of the present pc is that it is very slow for no particurarly reason. Infact, this computer have few programmes installed and I don' t use this computer to download programmes.
Here the System Specs:
Windows 8 Operating systemIntel® Celeron ® CPU 1000M @ 1.80 Ghz 2GB RAM (1,82 usable)
I noticed through Task Manager that each time i power up the PC it uses 1,1/1,8 GB RAM  for no reason, even after 30 minutes and over until I shutdown it. However Task Manager don' t state the programme which uses so much memory.
Another annoying problem is that the audio often doesn' t work. i don' t understand: the audio sometimes works but it suddenly doesn' t work anymore.
I have Avast! Antivirus

A:Slow Computer for no reason. Help me

Hello TeckMike95,My name is Cody and I'll be helping you clean up your computer. I will reply to your posts as soon as possible -- typically within 24 hours. In turn, I ask that you please respond within 72 hours. If you know you will be away longer than that, I just ask for notice ahead of time.Please do note any time differences between us. If I do not respond within 48 hours, feel free to send me a private message.==========================================================================Some points for you to keep in mind:Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planned. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended... Read more

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Yes hello im really bad with computers And mine has gotten really slow for no reason i have no clue what happen but i came home friday after noon and my computer had crashed and when i restarted it my computer was slow as h*** i tried system restoring it thinking it would help but its the same speed and everything tried Downloading virus scanners that a friend recommended and used them same speed so please help me if you can : )

i know my computer is a
Dlatitude 600
windows xp
thats all i know sorry like i said im horrible with computers sorry

here is my HiJackThis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:43:02 AM, on 6/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20815)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Spyware Doctor\pctsAuxs.e... Read more

A:MY computer has gotten slow for odd reason please help

bump please help if possible

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My friend has a slow computer, and I've tried everything. She has a 2.40Ghz computer and 512MB RAM. It's Windows XP and is completely virus-free. Any suggestions at all would be greatly accepted

DJ Geoffrey Southpaw

A:Slow Computer - No Reason

512 MB is pretty small. Is she running many processes?
Please tell us what is slow : startup, surfing, gaming, program launching?


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My computer is running very slowly. Could it be because I have 6 external drives?
Thanks, Debbie

A:Reason for very slow computer?

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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:53:08 PM, on 6/11/2008Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16681)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Windows\System32\rundll32.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\RocketDock\RocketDock.exeC:\Windows\System32\rundll32.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\AIM6\aim6.exeC:\Program Files\AIM6\aolsoftware.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Users\Blackmarket\Danny\Danny\Documents\protection\HiJackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktopR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktopR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\... Read more

A:Slow Computer For An Unknown Reason

Hi fireinthehole,I'm sorry it's taken so long for you to get a response, if you still need help please do as follows:Download Deckard's System Scanner (DSS) to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)Close all applications and windows.Double-click on dss.exe to run it, and follow the prompts.When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimizedMake sure Format->Word Wrap is uncheckedCopy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your replyOnce complete, please post both DSS logs, you won't need to produce a new HijackThis log as DSS produces one for you.

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My computer seems to be acting like it is boggging itself down. Is there anything on this list that needs to be deleted?


Logfile of HijackThis v1.98.2
Scan saved at 11:36:30 PM, on 11/17/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Grisoft\AVG6\avgw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...aults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sp/*http://www.yahoo.com
R1 ... Read more

A:Hi Jack this Log - Computer is slow for some reason

Hi godfreykj,

At a first glance, there is nothing wrong showing in your log.
I suggest you to try a full PC tune-up at this site http://www.pcpitstop.com/

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