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Solution Center Hdw Scan Result Code?

Q: Solution Center Hdw Scan Result Code?

I the log seems to only provide the following code (no explanation I can find) for a warning associated with the Quadro M1000M videl memory test. How/where do I determine the significance/explanation of the result code to determine if the problem is sufficient to contact warranty support? Quadro M1000MResult Code: WVC007000-UM7V1E Mark


























Log.PNG ?69 KB

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RELEVANCY SCORE 200
Preferred Solution: Solution Center Hdw Scan Result Code?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 100.4

hi there, just receive this msg about the intel (r) hd grphics 530..send me here to get an answe i guss..(:

A:Solution Center - result code : wvc007002 - UL7BBM

Hi DOCKO123123 , 
 
Welcome to the Community Forums. 
 
If needing decode for the error message wvc007002 - UL7BBM , technical support would be best to provide as they would have the necessary tool . 
 
What you can first try is downloading latest Intel HD 530 driver or at support page to update the current ones you have and then run video individual test to check. 
 
Update us how things go. 
 
Regards
 

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RELEVANCY SCORE 100.4

Local connection test warning  code WWF00F00-RL7AMF  & SMART short test warning code WHD01V000-RL7AMF on my thinkcentre what do they mean & what do I do? I've tried the Knowledge Base & did not get an answer.  Can someone please send me information, a link, anything.  Thanks.

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RELEVANCY SCORE 100.4

HiI conducted a Lenovo Solution Center analysis and received error code:WVC007002-UL7Z1HI can not find the error through other analyzes.What should I do? 

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RELEVANCY SCORE 100

Hi, I just updated the Lenovo Solution Center installed on my Lenovo Yoga 2 Pro.I then performed a hardware scan and got the following result :no issue (green light and the following message : WMB008000-DK7X5L ) and at the same time a PCI / PCI-e Test showed as invalid (white cross on a red background). So what do I have to do ? It looks like the software tells me "no problem" and at the same time highlights an issue at the level of the PCI. Thanks in advance for your help Kind regards Philippe

A:Lenovo Solution Center - Hardware Scan - invalid result for PCI test

I have the same problem with my lenovo y700 :/

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RELEVANCY SCORE 99.2

I am not noticing any problems with my machine, but I have been getting this error labeled "critical" for some time now.  I'm not sure what to do about it or if it is necessary to do anything.  It is for the storage device WDC WD10EZEX-08M2NA0 - 931.51 GBs and it is failing the Targeted Read test. Can anyone advise as to the best course of action? My machine is out of warranty. Model: 10A7CTO1WWBIOS: FBKT73AUS 

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RELEVANCY SCORE 92

HI,Community, what means this Error code,it is from Hardware scan at USB.WMB008008-BM8X6J

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RELEVANCY SCORE 80.4

 
HelloI have test my machine and I got this message: Mathematical Operations Test (failed)Intel(R) HD Graphics 530 with Result Code: WVC00V002-UL7D9H.
please advise.Thank youabdalaziz
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 
 

A:Lenovo Solution Center test result

Welcome to the Lenovo Community !
 
Basically the error you have received is a false positive test result that was produced by the Lenovo Solution Center.  You can reduce the chances of this error occurring by using the latest version of the Lenovo Solution Center as well as the latest graphics driver that is available. 

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RELEVANCY SCORE 79.2

After poking around on other threads, there's a chance this is related to the hardware drivers. However, I wasn't able to find a thread with this exact error code, so any help on what this means and how to correct it would be appreciated thanks! This is generating on a LENOVO ideapad Y700 series laptop (15 inch).













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A:ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC007002-UM7YSI

Update your Intel Video driver and the false error from LSC should disappear.WVC007002-UM7YSIw=windowsvc=video cardtest 007result code 002um7ysi is a hash code of the serial number of your machine and useless info<unless you chose to send feeback info to Lenovo

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RELEVANCY SCORE 78

Just got this result. What does this mean??Thanks!

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RELEVANCY SCORE 74.8

Hi everybody, I performed a hardware scan and go this result code: WHD400000-UN7YZE What does it mean and what should I do? Thank you

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RELEVANCY SCORE 73.2

Can you tell me what this is for please?  I need to assess the potential cost of repair/replacement of pieces/parts vs new computer.  Thanks a bunch!

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RELEVANCY SCORE 73.2

During a hardware scan, the USB test Failed. I got a result code: WMB01A008-WL7A8I.Why did my computer fail the USB test? and how can I fix this probem??

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RELEVANCY SCORE 73.2

i need help.my pc keeps crashing and im trying to figure out why.im running windows 10 updated from windows 8 latelyi im currently defragging my harddisc and updating driversthe problem is that after half an hour or two my pc freezes and the only way to restart is to hold down the power button or pull out  the battery. afteer restart i have another half an hour or something.  

A:Lenovo z50 result code from error scan of storage ...

I'm having the exact same issue but my Code is: WHD01V011-DL7C8J What does this mean?  Does it mean my HDD is knackered?  I run a Lenovo Diagnostics Test and it passed all barring a few - Smart Drive etc failed. I'm concerned my laptops faulty and wondering if it's quick, easy and CHEAP to repair. ThanksAsh.

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RELEVANCY SCORE 72.8

I have an X230, running Windows 10 Professional (x64) Version 1607 (build 14393.576).  My version of the Lenovo Solution Center is 3.4.002. When I try to run a hardware scan, I get a throbber ("Loading"), but the scan never loads.  It doesn't matter whether I select "Run Quick Tests" or "Select Tests"; same result. I successfully ran a scan a month ago, using an earlier version of Solution Center (3.3.003), but that version won't work now, either (same result, perpetual throbber). Solutions?

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RELEVANCY SCORE 72.4

After running my hardware scan for my Lenovo laptop, I got a final result code message:  W1ZAQMXWQ-8MKSW4FailedWednesday, February 22, 2017 10:38:22 AMHardware scan has detected one or more failures.Reference the error code below when contacting Lenovo support at http://www.lenovo.com/eticketDate run: 2/22/2017 10:38 AMDevice: ST500LT012-1DG142 - 465.76 GBsSpecifically, the view log pointed out SMART Short Self Test, SMART Drive Self Test and Targeted Read Test to have failled a "test". Does anyone know what this information means? What should I do to ensure that this problems can pass the test?Please note that I am no longer under warranty.  Thank You! 

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RELEVANCY SCORE 72.4

Hello everybody, I ran Hardware Scan on my laptop (Lenovo Ideapad 700) and an error occured for the first time I own this computer. There is a problem with PCI Express - the result code is: WPE001001-WM7YWF. Could anyone help me, please? Thank you in advance. I attached print screen of the error and the log to this message.


























PCI_Express_Error_2.PNG ?65 KB

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RELEVANCY SCORE 72.4

Can't seem to find this in support or forum. The only known regular issue I have is graphics stop/reset while browsing, don't know if it's related.THX!

A:Y700 Hardware scan fail, result code WCP03E000-UL7

WCP03E000-UL7BWG, got cut off

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RELEVANCY SCORE 72.4

I get the following failed result code when I perform a hardware scan via Lenovo Solution Center on the SanDisk SSD U110 16GB: WHD00V00S-UL7XVG. Does anyone know why I keep getting this error and how to fix it? I don't even know if this drive is being used for anything. It does not show up under my computer in windows explorer.Thank you! Here are details from the log file:Display name: SanDisk SSD U110 16GB - 14.91 GBs Manufacturer: SandiskModel: SanDisk SSD U110 16GBSerial: 134610403527 Firmware: U21A001 Size: 14.91 GBsPhysical sector size: 512 Logical sector size: 512 Logical sectors: 31277232 Supported standards: ATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI, ATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI Spec version: Unrecognized Version Partition schema: GPT UNALLOCATED: 1.09 MBs Index 1 Size: 14.91 GBs-----Diagnostics SMART Status Test: PassedTargeted Read Test: Passed Random Seek Test: Failed Funnel Seek Test: Failed SMART Short Self Test: Failed-----

A:Lenovo T440s Hardware Scan Failure Result code: WH...

The device is a 16GB Solid State Drive (SSD) that is used by the Lenovo box to speed performance by caching frequently-used areas from the main hard disk. The error indicates a fault with the SSD (I have had the same problem on 2 different SSDs after using them for about a year each). I'm not sure why the SSDs seem to keep doing this - perhaps the write cycle count of certain blocks is reached too quickly in this environment, or maybe the ExpressCache software used for this function is not completely bug-free. You can continue to use the SSD as it seems from my experience that it continues to work, but not quite as efficiently as the faulty block(s) would mean the data there would be fetched from the Hard Disk after all. It would be good to hear more on this from Lenovo so that we can figure out the best course of action.

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RELEVANCY SCORE 72.4

I just had the following hardware scan that resulting in a failed test on one of my storage drives. This comes after a major windows 10 update a few days ago.  See the attached report for more info on the failure (SMART Status Test) and the warning (SMART Short Self Test).  Can this be repaired or do I need a new drive? Thanks


























Lenovo Solution Center Log File.pdf ?116 KB

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RELEVANCY SCORE 72.4

HelloJust recieved a hardware scan results witht he following failure.Result code: WHD00V000-UL7XKHDevice: Intel (R) HD Graphics 520please advice...

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RELEVANCY SCORE 72.4

The Lenovo solution centre show failed,And the result code is WVC003002-UL7YLL., the issued device is intel(R) HD Graphics 530.How can I resolve that

A:Result Code: WVC003002-UL7YLL. Y700 hardware scan ...

=Call the support center or try another video card diag tool to confirm the error(if any).State your video item, you state intel. Do you have the latest driver installed?

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RELEVANCY SCORE 72

Here are the test failures. The scan completes itself daily. Today the test completed in the background and when I viewed the results I saw the failures. I repeated the test and the failures still detected. What can I do with the code to locate the problem? Thanks.


























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A:Two failures during Lenovo Solution Center scan test

Here is the other image. 


























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RELEVANCY SCORE 72

Hi folks, I have 6 Lenovo systems consisting of T410 and T420 series. I just freshly reimaged these systems with Windows 10 Enterprise 64bit; Ran windows update overnight; then installed Lenovo Solution Center (LSC). Upon running LSC with Hardware Scan or Snapshot of the system, it gets into "Loading" state forever (I've been leaving it for over 12 hours).  There are no USB/disc inserted into any of these machines. Anyone got any insight as to how I can get LSC scans these hardware? Cheers

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RELEVANCY SCORE 72

Hi everyone. Can anyone tell me what this code means. It relates to a failure in the random pattern test on physical memory.  Does this mean I have a fault on my installed RAM.Any assistance is much appreciated. Charlie

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RELEVANCY SCORE 72

Hi, I just bought a brand new Lenovo ideapad Y700 and when I ran the hardware scan, everything passed except for the mathematical operations test for my Intel(R) HD Graphics 530 video card, which resulted in a failure of the hardware scan and a result code of WVC007002-UK7W7N. What should I try to fix this issue?











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A:ideapad Y700 Hardware scan fail, Result code: WVC0...

Hi, I got this too with my Y700, it's down to the VGA driver rather than the hardware but it shouldn't affect any functonality so no need to worry about it. Hopefully Lenovo will issue a new driver soon to resolve it If you don't want to wait I managed to solve it by installing the most recent driver from the Intel website, please note you won't be able to run this from the .exe download, you'll need to download the zip file, extract it, and then install the driver from device manager.

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RELEVANCY SCORE 71.2

<tr class="test-result" bgcolor="#eeeeee"><td class="lblName">PCI express status test</td><td>Passed</td></tr></tbody></table></div><div class="device"><div class="result-code" style="padding:5px; float:right; position:relative; top: -7px; *top:13px; height:14px; background-color:#000; color:#FFF">Result Code: WHD01V002-HL0B0M</div><p class="deviceName">Storage devices</p><table class="deviceInfo" width="100%"><tbody><tr><td class="lblName">Display Name</td><td>WDC WD10S21X-24R1BT0-SSHD-8GB - 931.51 GBs</td></tr><tr><td class="lblName">Manufacturer</td><td>Wdc</td></tr><tr><td class="lblName">Model</td><td>WDC WD10S21X-24R1BT0-SSHD-8GB</td></tr><tr><td class="lblName">Serial</td><td>WD-WX21A8415JU7</td></tr><tr><td class="lblName">Firmware</td><td>03.01A01</td></tr><tr><td class="lblName">Size</td><td>931.51 GBs</td></tr><tr><td class="lblName">Rotation Rate</td><td>5400 RPM</td></tr><tr><td class="lblName">Temperature</td><td>46 C</td></tr><tr><td class="lblName">Physical Sector Size</td><td>4096</td></tr><tr><td class="lblName">Logical Sector Size<... Read more

A:lenovo solution center hardware scan alert:TARGET ...

Hi Vijaysg , 
 
Welcome to the Community Forums.
 
To summarized the test result :
SMART Status Test Passed  ,Targeted Read Test Failed ,SMART Drive Self Test Passed for the harddrive  and WVC007000-HL0B0M for the Video test.
 
SMART test are integrity check intented for users to be alerted before harddrive crash so there would be time to perform back up and create recovery image (immediate thing I suggest you do). 
 
Update your video card driver from the support site or directly from manufacturer (intel) similar to this article for the Video card error. Review this article if you have similar symptoms and apply if needed . 
 
Run individual storage , PCIE , video and systemboard test from the support site to verify findings. Use other diagnostic tools for comparative test similar to this and this.
 
You may also review this article for possible repairs options if needed and if within warranty to call in technical support for recommendation or decode of the error message. 
 
Update us how it goes .
 
Regards
 

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RELEVANCY SCORE 71.2

Windows 10 has been crashing a lot lately, so ran the Lenovo solution center and it came up with final code w1s76trem-ba1nx5.  I then ran the diagnostic from the Lenovo web site (it downloaded its own utility) but it ran clean.  I tried searching for the specific final result code and got no hits, but I see generally where people ask about codes the recommendation is to back up the drive and be ready to replace it.  Being the on-line diagnostic didn't find an error, should I be worried at this point?

A:G50-70 gets solution center code, but not one in web site diagnostics

Locate c\programdata\Lenovo\ldiag\ldiag.log  and post it here.It will show the return code for each run.The support page diagnostic module is the same routine inside lenovo solution center. 

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RELEVANCY SCORE 71.2

I just had the following hardware scan that resulting in a failed test on one of my storage drives.
 
This comes after a major windows 10 update a few days ago. 
 
See the attached report for more info on the failure (SMART Status Test) and the warning (SMART Short Self Test). 
 
Can this be repaired or do I need a new drive?
 
Thanks
 
 
Moderator comment: Model added to subject for clarity.


























Lenovo Solution Center Log File.pdf ?116 KB

A:Twist S230U - Final Result Code : W1R9BVEZS-AANTV4 after hardware scan

Hi Lenboy
Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you are getting an error code while running hardware scan.
Eventually Hard drive is going to fail, backup all your important stuffs & contact Lenovo for new hard drive if system under warranty.
 
I hope the above information helped you
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 70.4

I am running a preview build. Lenovo Solution Center v3.6.002 will not run. Looking at Task Manager, 70 - 80 percent of the CPU is consumed between the Solution Center and Windows Defender. Just a heads up foe Lenovo

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RELEVANCY SCORE 70.4

What does this mean? The driver of the graphic card is up to date? Anybody can help?

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RELEVANCY SCORE 70.4

I know I am behind the times using a Thinkpad T400 with Windows 7 Pro 64-bit but I am having a heck of a time using  this machine as it constantly freezes up.  I tried running the diagnostics and it failed on the SMART tests and did not complete the remainder of the tests ie video card, etc.  The final result code was:W1UKDVUB5-QE4MD9 Does anybody know what this code means - how much trouble am I in and why is this machine freezing up all the time? Thanks for any thoughts or assistance. Lorelei

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RELEVANCY SCORE 69.6

The desktop is ideacentre 700-25ISH, I bought it for less than two months and actually I was out of town for several weeks last month. It is basically brand new. I run the hardware health check from lenovo companion and got the error code WMB010000-WM7VJI. The reason that I run the test is just because the machine may power off abruptly everyday. And I once got a message like USB  port power surge after login. When the machine is down, I have no way to power it up. The only thing I can do is just unplug everything and use the desktop tomorrow.  

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RELEVANCY SCORE 69.6

Hi all, user of a Lenovo Thinkpad E540 here.  So, I've got a small question regarding error codes in the Lenovo Solution center. I've experienced probably 3 "Blue screens of death" during the last two weeks, and I therefore looked more into it and checked the hardware. And voila, there were some errors in the system: He's giving me the error code WMB008000-UL7XJE when he's done with the PCI/PCI-e test, the USB test and Chipset test. He's also saying that both the PCI/PCI-e test and the Chipset test failed, though the overall testing seems to have been successful... so now my question is: What does that mean for me, and should/can I do something specific to fix this? (Also, he's giving me a warning for the stress test of my graphics card, a Geforce GT 740 M General Specs: Processor: Intel(R) Core(TM) i7-4702MQ Prozessor @ 2.20GHzRAM: 4 GB (Default RAM for this model, from Hynix/Hyundai)Graphics built in: Intel(R) HD Graphics 4600 Thanks in advance, 1Lin1

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RELEVANCY SCORE 66.8

Hello folks, I have a Seagate ST9500420AS (7200 RPM) system hard disk and I just received this warning error code during the last hardware scan: W149KPQFG-HJT1SA (during SMART Short Self Test). However when I check my drive with the Seagate's SeaTools for Windows the drive looks alright with all the tests, FixaAllLong and SMART. Any suggestions? My system seems alright. I have a ThinkPad W510 4318 machine with Windows 10 Pro x64 build 15063. I have attached the system report from LSC. PS. I run the test again after a few hours and the SMART Short Self Test was succesful. Any suggestions or recommendations. I'm keeping an eye on my system drive and now will be very careful with it.


























W510 Report.pdf ?692 KB

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RELEVANCY SCORE 61.2

The Intel Driver & Support Assistant said that it had an update: Intel® Graphics Driver for Windows* [15.40]. When I did a scan with the Lenovo Companion app, it said there were no updates available. Why the difference of opinion betwee the two apps?

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RELEVANCY SCORE 54.8

When I run a virus scan using AVG I get the message C:\windows\system32\drivers\etc\hosts change result: changed. I have attached Kappersky and DSS scan results. Do I have something to worry about? besides AVG I have SpyBot which I update and run every couple of days. Thanks in advance for your help.

A:Avg Scan Result

Hello StalagmiteWelcome to the Bleeping Computer Malware Removal Forum, sorry about the delay, but the amount of people posting with infected computers is through the roof and sometimes we can't get to logs as fast as we would like to. If you have not resolved your issue and still need assistance, download and install Hijackthis by Trendmicro and post a log, copy and paste it into the thread by using the Add Reply button, please do not attach it. I am looking at a possible trojan on your system.Download Trendmicros Hijackthis to your desktop.Double click it to installFollow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exeOpen HJT Scan and Save a Log File, it will open in Notepad Go to Format and make sure Wordwrap is UncheckedGo to Edit> Select All.....Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

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RELEVANCY SCORE 54.8

Hi,

Can anyone tell me if this file is harmful, it was picked up while scanning with AVG software, status read at the top of the it said it had been changed, this is the file:

C:WINDOWS\SYSTEM32\ntoskrnl.exe

Is this whats called a kernal, this is not in my virus vault but keeps coming up on the scan each time.

Thanks
 

A:AVG scan result

See post #4 in this thread: http://forums.techguy.org/security/554221-solved-avg-finds-ntoskrnl-exe.html
 

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RELEVANCY SCORE 54.8

Hey guys,
I posted this originally on May 2nd and have never gotten a response. If I don't have anything to be concerned about, please, just let me know. I have always gotten very good assistance with my troubles and questions before. Maybe I just posted my question in the wrong place.

Question about scan
I am not really having a problem but I am curious about the results of a scan by AVG Free. When my scan is complete, I get the results shown in Attach. #1. I click on "remove all unhealed infections and I get the results shown in Attach. #2. Also enclosed is the results from my HiJackThis scan. Thanks for the help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:18:31 PM, on 5/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\A... Read more

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RELEVANCY SCORE 54.4

I found following items with earthlink protection virus scanner.
Winmovieplugin homepage hijacker, dialer
Coolwebsearch bho, adware
Pornmagpass adware, homepage hijacker, Trojan M
Elitemediapopup adware, driveby download
Transponder.bloger adware bho
Searchsquire adware, searchpage hijacker
spywareQuake thiefware
SafetyBar adware,Bho

I deleted the items but I cannot update avg spyscanner, but can still scan with it. Should I take any other steps to ensure that my system has really gotten rid of these things. Thanks in advance.

A:I got following in one virus scan result

G'Day hes4l,


Quote:




Should I take any other steps to ensure that my system has really gotten rid of these things.




Yes indeed there are!

Go to the link "The 5 Steps", in my signature; read the instructions carefully; then, post a HJT Log in the HJT Forum, where one of the trained analysts will help you 'clean' your machine.

Now once you have posted your HJT log, there are two things you need to do....

Firstly, subscribed to your posting, so that you can receive instant email notification about any replies.

The other thing is; please be patient with receiving your first reply, as the HJT analysts are usually very busy.
So, I recommend if after say, 48 hours, you have not received any response to your request, go back into your thread, and type in "bump"; this will bring your post back to the front page, and to the attention of an available analyst.

Good luck with it!

If you have any other queries/concerns, feel free to post back.

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RELEVANCY SCORE 54.4

Anyone know what this result means?

My windows processes are running really slow and was wondering if this is causing the problem.
 

A:AVG Virus Scan Result Help

Hi and welcome to TSG.
It should only concern you if it says it was infected.
Quote from Avg help forum.
"It is normal that AVG shows that files, the MBR or Boot record to have changed.
These are done during normal maintainance, when you or windows updates files or have had to correct errors on the drive.
The only time that you should worry is if they also show as infected."

Check link below for suggestions on Pc Maintenance.
http://computercleanup.blogspot.com/
List includes..
Scan For Viruses.
Scan for Spyware.
Microsoft updates.
-----------------------------------
Disk Cleanup.
Check Hard Drive for Errors.
Defragment Your Hard Drive.
-------------------------------------
Registry Cleanup is in their list but
Cleaning the registry may cause you more problem than you started with..
so it would be best to skip that one.
 

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RELEVANCY SCORE 54.4

Windows RegData Malware HKEY_Classes_Root:refi Possi This is what I get as malware. What is it. Adaware won't remove it and Spybot doesn't recognize it as a problem. Please help.
 

A:Adaware scan result

bump
 

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RELEVANCY SCORE 54.4

Hiya All

Happy Easter.

I ran Malwarebytes yesterday as PC not right.Results of 15 objects found.Can someone please explain them or advise further?

Malwarebytes' Anti-Malware 1.36
Database version: 1966
Windows 5.1.2600 Service Pack 3

11/04/2009 20:23:50
mbam-log-2009-04-11 (20-23-50).txt

Scan type: Full Scan (C:\|F:\|)
Objects scanned: 130528
Time elapsed: 1 hour(s), 17 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTW... Read more

A:Malwarebytes scan result

Hello

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please start a new thread in our Virus/Trojan/Spyware forum along with the required logs

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