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[SOLVED THE HARD WAY] Keyboard & mouse not working!!

Q: [SOLVED THE HARD WAY] Keyboard & mouse not working!!

Windpows XP is not picking up either on startup everything loads but can not use them any ideas on a easy solution?

Cheers Everton.

Preferred Solution: [SOLVED THE HARD WAY] Keyboard & mouse not working!!

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: [SOLVED THE HARD WAY] Keyboard & mouse not working!!

What sort of keyboard and mouse do you have? (wireless?...USB?)

If you have a USB keyboard and mouse, there may be a problem with XP and your USB drivers...the same applies to wireless.

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hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

A:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

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I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!

A:Solved: Wireless keyboard/mouse combo; mouse not working

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i can not get a line on my mouse to let me type. My right click will not let me delete. I am unable to type an email or any other typing using my keyboard. My system restore disapeared too. swapped mouse and keyboard to no avail. No viruse detected. I really need help. Thanks for your reply.

A:Solved: mouse & keyboard not working

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since I got a laptop I haven't used my desktop pc but I tried recently and neither one works, dead as a doornail! they work fine plugged into my laptop,I've tried using different slots, front and back, any idea what can be wrong?

A:Solved: keyboard and mouse not working!

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Put my computer back togethor today, and got it to power up after some troubleshooting.

One problem: Mouse and keyboard do not work.
They were both working fine minutes before on a different computer, so I know they work.
Im running a wireless mouse setup, so I tried a wired mouse and it still doesnt work.

I get a single "beep" when I disconnect the mouse from back panel, doesnt beep when I disconnect keyboard.

A:Solved: Mouse & Keyboard not working

This seem to be very annoying

1.Check if the wire of the wired mouse is well connected to the mouse port on your motherboard.

2. Check if the mouse port is well connected to the motherboard

3. Try to test it once more on the other computer as maybe when pluging out of the other computer or pluging in in the new one it may have been damage.

If it you retry it on the other PC and it work once more and on yours it don't then it maybe be a problem of humidity or the PC mouse and keyboard port on the motherboard get damaged.

For the beep it may be that there a problem on the motherboard mouse and keyboard port.

Try that I ask you if it still not working just come back and ask me I will try to find another solution...

Keep me updated on the problem

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Ok i'm running windows xp sp2. The problem i have is that once it boots up to the logon screen whether normal or safe mode my keyboard, and mouse seems to freeze up. I'm wondering if anyone has any advice on how I may fix this problem?


A:Solved: keyboard & mouse not working!!

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Hey. Here's the poblem:

I'm using windows Vista 32bit...I recently updated my computer. After the update, my mouse wouldn't work. It's a PS/2 mouse. I unplugged it and replugged it. I restarted and replugged. I tried a USB mouse. I tried different ports. Nothing worked.

I used my keyboard to go to the control panel to see what the problem was. It said the mouse properties (in the registry) is corrupted or missing. I think it also said the problem was code 9 or something.

So I tried a system restore, to before the update was applied. (I've had more problems after windows updates than you could possibly imagine)

So after the restore, windows booted up normally. The mouse still didn't work, so I browsed the web to try to find solutions. I didn't change anything and I ended up restarting my computer and trying safe mode. The mouse still didn't work, so I went back to normal mode to try to uninstall the driver for my mouse. That was when my keyboard stopped. Then, the computer itself freezes. (both after about 2 minutes)
(if you're wondering how I would know the computer froze, it's because any window that is loading doesn't come up after the keyboard stops)

So now I go back to try safe mode. It freezes after about 2 minutes as well. I try the system repair boot option. The damned mouse works, but no window shows up. Just a black screen.

So I went back to normal boot (thinking the mouse will work) and nothing. I try to q... Read more

A:Solved: Mouse and keyboard not working.

Does not sound like the Update caused your problem, more like a virus on your computer. I'm sure one of the Tech's will be along to help you out soon.

Good luck

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Hi People ,

I recently got a system with following configuration

Intel Desktop Board DH67VR Media Series,
Intel Core i3 processor -2100 LGA 1155
4GB Ram,
PS2 Keyboard (thought the board doesn't have PS2 Slot for keyboard i have used PS2 to USB convertor),
USB Mouse

When installing Windows XP my keyboard is not working. When I was booting the system keyboard is working fine, I changed the Boot option in BIOS. But when the installation screen comes to "Enter" - to install, "R" to Repair and F3 to Exit. My keyboard is not responding.
I googled and i came across links to check Legacy USB Option enable/disabled, when i check in my BIOS it was Enabled.
Can any of you please let me know what could be the issue.


A:[SOLVED] USB Keyboard/Mouse Not working on Installation

Try using a usb keyboard, if you dont have one you can pick one up for cheap at any store.

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All the sudden the keyboard and wireless mouse quit working. I plugged in my wireless USB keyboard and mouse and they work but when I click on any application nothing happens, can't even open one of those simple games that came with it. The laptop has only been used about a month so it's still new. I don't have restore partition on the HD. This is the only computer I have and I'm in a remote location so I have to drive into town to the library. Thanks very much for any advice. Don

Acer Aspire 7720, 17" screen
250GB HD
Windows Vista Ultimate

A:Solved: keyboard/mouse stopped working

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I just purchased a new PC with 16 GB of Ram and installed Windows 7 Ultimate 64 bit. My USB mouse and keyboard stop working randomly and when the PC goes to sleep causing me to have to do a hard reset. I have researched this on the web and updated the USB hubs the devices to wake the computer but this has had no effect. My computer shop thinks that the problem is the 16 GB of RAM with Windows. Can anyone offer any suggestions?

Many thanks in advance.


A:[SOLVED] USB mouse and keyboard stop working

The max RAM for Windows 7 Ultimate 64 bit is 192GB so that's not the issue. Since you say "installed", we'll need the rest of your specs to determine the solution.

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My client has a Vista 32-bit system with PS2 mouse & keyboard. Everything was working fine until bootup one morning. The system starts Vista just fine, but no mouse or keyboard. KB works in DOS & BIOS, nothing for KB or Mouse in safe mode.

System restored back two days before problem, no difference.

This was a few days after the monthly MS update day. Not sure if anything was updated or not.

Any ideas? Thanks!

A:Solved: Mouse & keyboard not working in Vista

Anybody? This is a desktop PC. No ideas?

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i had the power go off in the area and my computer was shut down when i
came home. i reset up monitor and computer. they both show power to them but nothing on screen. not gettting power to key board or mouse. i have
reinserted all electrical connections to check for connectivity. Help.........

A:Solved: monitor-keyboard and mouse not working

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I don't know why but suddenly in one of the computers with XP OS we were getting message "ntdlr is missing" and could not boot.

I removed the hard drive and attached it to another computer with XP os. I copied ntldr file from the working xp computer to the de-attached harddrive.

Then I put the hard drive back to the same computer and tried to boot. It successfully booted until login screen however the mouse and keyboard are not working. No matter which ports I change.

A:[SOLVED] after restoring ntldr, keyboard and mouse not working

Boot off of the Windows Disc and get to the Recovery Console. Here type chkdsk /R and press enter. Disk Check Outside Windows (Windows XP) - Sysnative Forums The Check Disk utility will try and fix any file errors.

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Hi guys, the title pretty much sums up my problem. I've had this keyboard for 2 years and it worked fine until a few days ago when it just stopped working. The mouse works perfectly find.

I've checked device manager and it say the drivers are up to date and that the device is working properly. I've looked around on the internet and someone mentioned it might be keys that are stuck to the keyboard or something, so I've checked for that and problem is still there. I haven't tried to open the keyboard up to see if there's a problem cos i wouldn't know what I'm looking for.

The receiver doesn't have a reset button on it (I didn't notice one) so that method cant help me. I'm not sure the exact model of the keyboard as I'm in a different city due to term time and i cant remember if i retained the box or threw it away.

Is there anything else i can do? its a really good keyboard and I'm so used to it now, having to buy another one would be a pain

I can send images of the keyboard, receiver if needed!


A:Solved: Sumvision wireless keyboard not working but mouse is.

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This happened just now when I started up I shut down and rebooted ,same
Problem Event Name: APPCRASH
Application Name: itype.exe
Application Version:
Application Timestamp: 53227a98
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b8f0
Exception Code: e06d7363
Exception Offset: 75BFB760
OS Version: 6.1.7601.
Locale ID: 1033

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A:Solved: mouse and keyboard centre has stopped working

uninstall it, reboot the computer, go on line and download and install the latest version.

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I recently installed a piece of software which i have used previously and it asked for reboot. so I did that. now when I get to windows the keyboar /mouse /usbs / ethernet connection do not work. tried what i can. any suggestions? I have linux bootdiscs, original vista x64 disc but it seems to blue screen via a usb DVD (from before the servic packs came out), got a repair disc like hirens cd which loads

A:Solved: Vista x64: keyboard / mouse / usb / ethernet not working

hi first try starting in safemode try F8 on boot try removing the software

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i am facing a strange problem.today when i started my system i was unable to use mouse or keyboard on start menu.i could click on start button but when i want to launch any application, mouse does not select it, now if i move arrow keys while mouse pointer still on start menu the entry where the mouse pointer is get highlighted but when i click on it nothing happens.same thing is with keyboard when i use windows button or ctrl+esc menu pops up but arrow keys do not work.every time i want to start new application i have to press ctrl+alt+del and use run from there.and another thing is that once i click on start button menu pops up but when i click again on start menu it remains there, but before if i click repeatedly on button, menu pops up every time.

problem is only with start button and menu.

i can't figure out what went wrong.last thing i did was installation of tor bundled with privoxy.

please help.

A:Solved: mouse keyboard not working on start menu

installation of tor bundled with privoxy.
And what might that be?

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Hi there!

I recently installed winsixaxis to get my ps3 controller working. But now my usb doesn't work at all. It works briefly before it enters windows but then my mouse and keyboard just lose power. I've tried going into safe mode but they also stop working there too.

Is there any solution?

A:[SOLVED] Mouse and keyboard not working after installing winsixaxis

I would suggest doing a system restore to a date before you installed winsixaxis. If a program does that much damage I would think twice about having it on my system.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 16237 Mb
Graphics Card: Intel(R) HD Graphics, -1924 Mb
Hard Drives: C: Total - 1430696 MB, Free - 420161 MB; E: Total - 99 MB, Free - 59 MB; H: Total - 476837 MB, Free - 51358 MB; J: Total - 1907727 MB, Free - 1065869 MB;
Motherboard: Gigabyte Technology Co., Ltd., Z68XP-UD3
Antivirus: Windows Defender, Disabled

It has happened four times now, at seemingly random times.

I will be using the computer for a few hours, and the mouse & keyboard will stop working. The lights on my keyboard (capslock, numlock, scroll lock) will dimly flicker, but that is the only sign I have they are plugged in. I have been using this mouse and keyboard with this computer for well over a year without this issue.

I've tried different usb ports. The only way I have been able to fix it is pressing the power button on my case.

Since yesterday, I have scanned for virus, spyware, malware. Updated BIOS usb drivers, and windows updates. It has happened since I have done that.

My bios has these USB settings: USB Controllers, USB Legacy Function, USB Storage Function, R_USB30 Controller, F_USB30 Controller. All of which are currently enabled.

A:Solved: USB Mouse & Keyboard Stopped working yesterday.

removed by mod.

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I recented acquired a toshiba satellite l650-01H which came with an illegal copy of Windows 7
I downgraded to Windows Vista and the network controller driver was not compatible. I downloaded DriverScanner
from Uniblue and updated all my drivers and now my keyboard and mousepad won't work so I can't
even log into my computer now.

Can someone tell me how I can fix this?

A:Solved: Downgraded Windows, downloaded drivers, keyboard mouse now not working

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I have an interesting problem.

The laptop I'm working on (And HP G series; running Windows 7 64bit Home Premium) had a NASTY trojan that disabled the keyboard and mouse (is what I'm assuming). I was able to work on the laptop with a USB mouse and the onscreen keyboard

After going through about 10 AV software I finally got rid of all the Trojans (the scans on various AV software ran clean multiple times after removal); but the keyboard and trackpad continue to be disabled.

Under the Device Manager it lists as the device as a "code 10" error.

Doing some Googling I found a post that said do delete the registry entries that were labeled "UpperFilters" and "LowerFilters"; which I did and I rebooted.

Now my USB mouse OR my USB keyboard won't work.

I tried using a Linux Live CD and the trackpad and keyboard DOES work there no problem. Also the keyboard works fine when I'm in the BIOS.

It's only when I'm in Windows (even in Safe Mode) that the keyboard/trackpad/USB Mouse/USB Keyboard doesn't work...so it's not a hardware problem.

Things I've tried (besides deleting those registry entries)

- Startup Repair
- sfc /scannow
- Reinstall the drivers (when I DID have access to Keyboard and Mouse)

So to recap; I cannot use the keyboard/trackpad (or a USB Mouse and USB Keyboard) in Windows (including safe mode); but they DO work when not using Windows.

Anything else I can try?

A:Solved: Keyboard and Mouse not working in Windows 7; but works in BIOS/LinuxLiveCD

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After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

A:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.


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I've had my desktop for a few years and never had a problem.  Just recently, it has started showing a Keyboard Error message on a black screen when I boot it up.  The wireless keyboard and mouse do not work, although it appears to boot up correctly.  Since I have a password on my computer, I cannot log in or do anything.  When this happens, I've rebooted 2-3 times, and it the keyboard and mouse will finally start working.  I have moved the toggle to different USB ports and this does not appear to make a difference.  How do I prevent this from happening?

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my wireless mouse isn't working after i plugged the receiver in an HP laptop. the keyboard is still working, only the mouse isn't working. hope you can help me, i'm so helpless right now. Thank you in advance.

PS. it is a wireless keyboard and mouse set

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Hello Everyone,

I come with quite a strange problem with my Netbook (Advent 4213), I have it dual-booting Windows XP & Ubuntu Netbook Edition, however the mouse & keyboard have decided to cease up every time I use Windows XP, some times I get a couple of seconds use out of it before the log on screen, but after this they both stop working.

I have tried to re-install Windows, However the USB Install disk I have also denies the use of the Keyboard & Mouse during the installation. But this is not the most confusing part.

You would think that if it does not work on the Windows OS or the Windows Install that it would be a Hardware problem, however, It works perfectly fine in Ubuntu.

I have plugged in a USB keyboard & mouse and that seems to work in Windows XP, however I think you can all vouch for me when I say I do not want to be lugging a keyboard & mouse around with an ultra-portable Netbook.

There is software related to my phone of which I would like to use but can only use on XP, it would be good to be able to use this without an external KB & Mouse.

Any help would be fantastic, thanks in advance,

A:Solved: Keyboard & Mouse Not Working In Windows XP OR The Windows XP Install

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Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.

While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.

The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more

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I just purchased a hp desktop yesterday from a friend. I set up everything but when I went to turn it on the mouse and keyboard aren't working! I tried doing a reboot but I'm not that great with computers. I also tested the usb outlets and they all are working it's just the mouse and keyboard that aren't. I bought a new USB mouse and that one isn't working either. I can't even open bios with the keyboard

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So 2 or so years ago one of my computers pooped out on me. If I am remembering correctly at first i got the google re-direct virus but eventually my mouse and keyboard stopped working entirely. They we're wireless, I gave them new batteries and still nothing. I even tried borrowing from my parents to see if it was just the wireless itself thru usb and still nothing. I remember downloading Norton Antivirus (yes, illegally-gasp, and a dumb move I know) just before it all happened (mouse/keyboard issues) so I'm not sure if thats what caused it and I honestly don't remember what all I did at that point to try and fix it. I'm guessing I d/l Norton to try and get rid of the virus but I think it made things worse and maybe it had a virus too? I think I tried setting the date back after the google issue...? At any rate my parents got me a new computer so I just stopped worrying about it but I'd like to get old pictures and videos off of my old one and tried again today to no avail. I tried with my new keyboard and mouse which are usb and nothing. It immediately takes me to the blue screen chkdsk thing and runs through the 5 steps. B/c the keyboard doesn't work I can't just bypass it but it never fully finishes the 5 steps. It gets to the 5th and doesn't get past 0 percent even after waiting 3 hours. Any idea what is wrong and how I could fix it? A lil help would be much appreciated. Thanks in advance.

A:XP keyboard/mouse not working...


I honestly don't remember what all I did...... takes me to the blue screen chkdsk thing and runs through the 5 steps.....it never fully finishes the 5 steps. It gets to the 5th and doesn't get past 0 percent

This would mean there is a problem with the HDD if it can't finish Check Disk. You can remove the HDD from the computer and attach it internally to a desktop computer, Via a USB Adapter or put it in USB Enclosure. If you can access the drive, be sure to do a thorough Anti-Virus scan on the drive before copying any files to the new computer or you will infect that computer too.

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I just received a computer for free,
The Conputer is a 'Compaq Deskpro EN'
It is the model with a 733MHz P3 and 10GB HDD.
So; My USB keyboard and mouse does not respond in the already installed Windows XP OS, this means that I cannot type the password in the login screen. My Keyboard/Mouse works when in the BIOS, but nowhere else.
I have also tried using a USB to PS/2 adapter and still nothing.

How can I get them to work in XP?
Thanks for any replies :)

A:USB Keyboard/Mouse Not Working On XP!

Hello rcss18 & welcome to TSF

Have you tried updating the USB keyboard/mouse drivers?

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I have a Dell Dimension 3000 that was not used for a year or so. I am trying to use it again. The mouse does not work at all and only the enter key and a few F keys work.

A:Keyboard and mouse not working

Hi Catsmith,
Thank you for writing to the Dell Community Forum.
Please reseat the cables for the mouse and keyboard and check the status. If it is still not working, try this keyboard and mouse on another system. Also let us know if you are using a USB or PS/2 keyboard and mouse.

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had; a major malware hijack trying to run on computer...used malwarebytes and it found 21 infections...deleted them from quarantine list....now on reboot i cannot control my mouse and keyboard...I know some people will respond with some answer but keep in mind i cannot move the cursor or go up or down with the key board keys....
any help would be appreciated. thanks..

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I am looking for help, I just changed a motherboard from my Laptop everything works ok but the keyboard and the mouse pad, I have checked the connection on both and they are ok, in fact when I turn on the Laptop I could press the F2 to get into the BIOS no problem, I could also use the arrows on the keyboard to move from up, down, left and right. no problem but I could not use it after I get out from the BIOS. right now I am using a Keyboard and mouse via USB. PLEASE HELP.
Do I need to do something in the BIOS

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I have an HP desktop computer that i recently recived. The ps/2 mouse and keyboard are not working. I have uninstalled the mouse and keyboard drivers and restarted the computer. Once the computer loads up the mouse will work long enough to click on start and control panel. Then it will stop working.

I downloaded the drivers from the MB website and it will not let me install the drivers due to the drivers xp has is newer than those that i downloaded.

I uninstalled SP 3 to see if that was the problem and it still did not work. I reinstalled SP 2 and that did not help the problem either. I still cannot load the drivers from the manufactors website. When i try to uninstal the device and reboot windows the new driver is automaticly installed. The onoy other option i have not tried is formating the HDD and reinstalling windows. However that is not an option due to no money.

Any help would be awsome.

A:PS/2 mouse and keyboard not working

Try booting into Safe Mode, Does that work? If you can get to Start/Run type SFC /scannow put the XP CD in and it will replace any missing files.
If that fails try a Repair Install

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Hay guys Whats up please help me ou with my problem!, Ok first of all please move my post to Hardware if thisIs a Hardware issue.Note:I am using PS/2 Mouse and Keyboard Problem: When i start my system my Mouse and Keyboard stop workingSolution's Tried:*Unplug and replug(Didnt work)*Trying to go into safe mode(Didnt work)*Trying to enter bios(Didnt work)So i reseted the bios using cmos battery wich allowed me to enter bios and check everything was okBut after i exit same problemSo what i did - i removed the keyboard and mouse started working(I am using On-Screen Keyboard now)I was not sure if this a Hardware or Software issue since mouse works fine untill i plug the keyboardAny help would be appreciated ^_^

A:Mouse and Keyboard not working

You may need to Change the CMOS Battery

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So I reseted my old desktop (removing all my downloaded apps but not files).

I already had Windows 10 but my keyboard and mouse worked before the reset.

But afterwords when it was completed, my mouse isn't visible but only for 5 seconds in the beginning I could move it but after that it's disappeared/could be used and my keyboard doesn't seem to work.

However my keyboard did work when I went to bios. I tried to use utility partion but I couldnt, it states try F1 to retry and F2 to go to set up.

Please help
(every computer of mine isn't functioning, is this computer karma)

A:Keyboard and mouse not working after M

Oops the title was suppose to say after reset.

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i have just installed win8.1 and I have the the same problem. i am a using a MS sidewinder keyboard and mouse. (surely this is compatible). any one who can help???

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Keyboard is Mouse isn't working in windows10 while that is working in BIOS settings,
My be that Is happening because i have disabled USB ports, but Other PC is working with disabled USB Ports

Please help as soon as possible!!!

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Okay so this is my wifes computer, its an old, Dell dimension 2400.

Okay, so the problem started with the USB drives not working properly... they would not recognize any new hardware, but still recognized things that had already been installed, and would work them just fine.

she tried to use microsofts website to solve the problem, but to use the "fix it for me" option, she had to download and instal the .net framework 2 or higher, so she installed 4 because it was the newest.

after she restarted her computer, her computer no longer recognized her PS/2 keyboard or mouse.

however, on start up, it will recognize the keyboard, because you can hit F2, F8 and F12 to go to the different menus, and use the keyboard just fine.
I have no clue what the problem is... but does anyone have anyide of how to fix it? not much you can do when the keyboard and mouse don't work.

thanks :3

also, any sugestions on how to fix the USB problem after the keyboard/mouse problem would be appreciated ^.^

A:PS/2 Keyboard and Mouse not working.

dells are hell for this issue, press delete or watch for the quick flash up on post saying something like press f12 for boot up configurations or bios
anyhow get to bios eventually, look for usb and keyboard support make sure its enabled

after go to dells utility which all dells have usually press f10 on start up to access full range of tools , there are usb port checks available there

if you end up back at square one with no improvmnet, go to device manager start run type devmgmt.msc check no red Xs in there or yellows

if that is ok then possible reinstallation required and/or your mobo is faulty (very common on dells)

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HPDV4000 xppro i mouse & keyboard sluggish

A:keyboard & mouse not working

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Okay you have probably read similar posts (well I was reading some before to get some ideas on my problem)

pretty much my usb mouse doesn't get any power(so no red laser light)
I've tried another USB mouse (in both ports ofcourse) and they didn't work.
I put a flash drive in it and it did respond.

soo I can't get my screen seems to work fine (though it stays on standby so I just see a black screen)

my Keyboard seems to get a little bit of power it works fine when you just turn it on, then after a little while you can't turn capslock on, numlock on/off


also at first when my comp/monitor is turned on I can turn my monitor on and off but then again after a while it won't let me turn it off again.

I've opened my comp up taken everything out then back in again but I have the same problem.

this all happened after my dad went to take the comp out of my room.

Anyone have any ideas on what the problem could possibly be?

A:Keyboard/mouse not working

Is the voltage selection switch in 110 or 220?

Have you/can you test the mouse & keyboard on another comp?

Can you boot into bios screen and see it?

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Same problem here stuck on the lock screen, no choice but to power down and reboot. Dell XPS420 with Logitech wireless mouse and Dell USB keyboard ...

8.1 preview doesn't recognize either device

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I have the same thing as Tinyman...no keyboard or mouse by attempting to add safe mode with networking. What is UEFI?
Where do I find this USB viewable option as I am connected by USB?

I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.

Keyboard and mouse are the ones that came with the Dell XPS 7100 system.

I'll try different USB ports and report back...didn't make a difference.
What am I missing? (except for my mouse and keyboard...lol)

A:Keyboard and mouse not working

Hello Rich,

The tutorial below can help show you how to boot to your UEFI firmware settings to check to see if you have the mouse and keyboard enabled at boot.

UEFI Firmware Settings - Boot to from inside Windows 8

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HELP! My computer is not recognizing my mouse or keyboard. I have read lot of forums that say to access the bios. But I can't access the bios when my keyboard is not working. My mouse and keyboard work on my other computer. So I believe it is something with my computer. This is the 4th time in 2 years (i've always taken it to computer nerdz) but this time I want to fix it myself. What should I do???

A:Keyboard and Mouse not working

Ok, so the obvious question is are you plugging in the front or back of your PC?
Have you tried both (as the back usb are directly off your motherboard where as the front are attached to your case)?
Ooooh, only just realised you didnt state if they ARE usb or ps2 connections, this makes a BIG difference?!?


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I have an eMachine 4262, and recently the keyboard and mouse started not working. I have purchased new ones and they don't work. I have tried the usb and the other kind as well. Please Help, I have info on this computer that I NEED!!!!!.

A:Keyboard and Mouse not working

Before doing anything, I would pull the drive out and connect it to the system you are using now. Copy/backup anything you do not want to lose.

Next you posted you have tried both usb and ps2 and nothing works. Is that correct?

Does the computer notice if you plug in any other usb device?

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My pc works fine but my keyboard and mouse stop work all of a sudden , I try reconnecting the wires from the usb port ,any advice?

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