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Lenovo Ideapad 100s Key & Touchpad NOT WORKING

Q: Lenovo Ideapad 100s Key & Touchpad NOT WORKING

First off, I'm going to say this laptop was a Christmas gift from a friend. I do not have ANY computers in this house aside from this one. I use this laptop for blogging and listening to music as well as job hunting, however, it will not register the keyboard or touchpad at all. I called Customer Support and the best answer they could give me was to bring it back to the store I got it from--this was an incompetent answer to the problem. I have tried touching and holding the power button for 15 seconds and when it restarts, the problem is not fixed. None of the keys are working. Period. I have a mouse for a gaming computer, however, I do not have a keyboard to plug in to use. If I could get a response to this, that would be GREAT!!! I cannot log in or do anything with my lap top right now and am currently stuck doing things from my cell phone.

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Ideapad 100s Key & Touchpad NOT WORKING

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RELEVANCY SCORE 115.6

First off, I'm going to say this laptop was a Christmas gift from a friend. I do not have ANY computers in this house aside from this one. I use this laptop for blogging and listening to music as well as job hunting, however, it will not register the keyboard or touchpad at all. I called Customer Support and the best answer they could give me was to bring it back to the store I got it from--this was an incompetent answer to the problem. I have tried touching and holding the power button for 15 seconds and when it restarts, the problem is not fixed. None of the keys are working. Period. I have a mouse for a gaming computer, however, I do not have a keyboard to plug in to use. If I could get a response to this, that would be GREAT!!! I cannot log in or do anything with my lap top right now and am currently stuck doing things from my cell phone.

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RELEVANCY SCORE 112

the keyboard and touchpad of my laptop is not working .after my little brother tried to login into the password protected laptop ..using touch screen keyboard .....please help 

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RELEVANCY SCORE 100

Hello My Ideapad 100S has in the last couple of days developed a curious problem. If I try to drag something using the touchpad, after holding down the left button, when I move my finger across the pad the machine behaves as if its receiving multiple double-taps rather than mouse-moves. So, for instance, if you do this on a map it does lots of zoom-ins. Any ideas, anyone?

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RELEVANCY SCORE 98

Hello,after last Windows update my touchpad gets disabled when laptop is on battery, when it's plugged in and charging everything works well. I can enable touchpad with shortcut on F6 key, but after few seconds of not using the touchpad, it disables by itself. I also noticed that I can enable touchpad by clicking the physical left or right click below it, but not by tapping the touchpad. Also, I think it has something to do with Power Management, but when I go to Manage->Device Manager->Mice and pointing devices->HID-compliant mouse and go to Properties, I don't have the Power Management tab there. Drivers are up to date, and there are no mouse drivers on Lenovo support page. I ran out off ideas, any help is appreciated. Thank you in advance.

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RELEVANCY SCORE 89.2

Problem started around 11 pm last night, Feb 5th. I was in the middle of watching a tv show on Youtube, when the video started to slow down then freeze and the audio made a weird screeching noise. I tried powering off and back on, but it didn't help. And i see that i am unable to view videos on not just Youtube but Windows Apps as well. On Apps i get a "Video Failed to Play" message. And on Youtube a fuzzy screen shows up saying that an error occured. Audio is completely gone as well. I tried to listen to music samples on a website to test it, and no sound comes out. The Realtek High Definition Audio speakers are turned on, and all the way up to 100. I ran troubleshooters and it didn't show any problems, so i don't get what happened. 

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RELEVANCY SCORE 89.2

I have a 100s -11IBY running Win 10     I have been using a Samsung 64gb Micro sd card formatted NTFS.and has been working ok and I have stored data.   Recently the built in card reader no longer recognises the card or makes any sound when I insert or remove the card.   The card reads as a Fat 32 on my desktop and now has no data stored.   I have tried other cards which I know are working with in the built in cars reader with the same result.In divice manager on the 100s the SD Host controller lists 3 identical host controllers  and state divice is working properly.  Same with the SD storage class contoller.   I have tried updating the drivers in both and it says the best driver for your divice is already installed .  The 100S is about 4 months old   Please help

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RELEVANCY SCORE 89.2

Hello. I have a Lenovo ideapad 100s - 80R2 that I just bought a few years ago. The device is running Windows 10 Home, build 1511. I have recently bought a Sandisk 32GB microSDHC card for use of the built-in microSD card slot of the device. When I tried to insert the card into the slot, there was not "Hardware Insert" notification sound coming out of Windows. I thought the card wasn't working. When I managed to insert the card into a USB microSD card reader, the system was able to detect the card, so it means it's working fine, but the microSD card isn't. I tried to find any updates for the SD card controller of the device, but it says it's already the latest version. Any help?  

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RELEVANCY SCORE 82

Hello, I have purchases this laptop 4 months ago and everything has been working fine. However today when I turned the laptop on, the touchpad was unresponsive. I have not made any system updates, or whatever prior to this malfunctioning. It seems to just have stopped working out of nowhere. I have tried uninstalling the synaptics driver and reinstalling, I have tried older drivers and the newest, also the standard microsoft touchpad driver. Nothing seems to fix it, it is completely unresponsive.Might it be a hardware failure? I appreciate all suggestions.  

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RELEVANCY SCORE 82

Okay so, I got my Lenovo Ideapad Y500 a couple days ago. Liked it and all BUT when I had my mouse connected into the laptop and then turned off the touchpad, it would not turn back on. The only way I could get my touchpad to work again is by restarting the computer, which is pretty frustrating. I searched this: http://support.lenovo.com/en_US/downloads/default.page?   for ANY drivers/software for the Y500 mousepad and there are none. Can anyone help me fix this problem before I get a refund from this potentially bad purchase? FN + F6 toggles the touchpad on and off and I have tried to turn it on and off, with and without the external mouse connected. Thanks for the help.











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A:Lenovo Ideapad Y500 Touchpad Not Working

My touchpad is virtually worthless. Advise people to stay away from the y500 until (if possible) Lenovo fixes this problem.

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RELEVANCY SCORE 81.6

Touchpad on my Ideapad 100s keeps shutting off.  It will work when the computer turns on but then after a while, it stops working.  Pressing F6 works sometimes but not all of the time. It looks like the driver that is loaded is from January 2016, but when I tried to upgrade to the newer driver, it seemed to not be working and was causing both the touchpad and keyboard to stop working.  Got it working again by deleting the driver.  My wife uses this computer for school and it's not convenient to plug in an external mouse.  Any help is greatly appreciated.

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RELEVANCY SCORE 81.2

So my windows 10 just updated recently, and that updat makes my laptop restart randomly. i still working on how to fix this problem until my laptop restart randomly again this morning. that restart makes my touchpad not working, idk whyit happened. i already tried updating the driver but touchpad still not working. i also tried to reinstall it (uninstall the driver then manually install it again) and the touchpad still not working.also the touchpad not appearing in device manager or device setting now. can someone help me to fix this problem? thanks!

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RELEVANCY SCORE 81.2

Hey everyone, I have had this computer for almost a year now and have never had this problem. The only way I can use my computer is by using a USB mouse. Keyboard still works and everything. But the touchpad to control the mouse is not working at all. I have tried to turn the touchpad off and on by using the Fn button and F6 but it hasn't worked. HELP PLEASE!

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RELEVANCY SCORE 81.2

The keyboard stopped working then when I went to check the system settings the touch pad stopped working so the laptop looks like it is frozen but the screen is still updating, I just can?t type or move the mouse. I have tried to press/hold the power button but because it is a part of the keyboard it doesn?t work. Please help me!!! I only bought it a week ago today!!! 

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RELEVANCY SCORE 81.2

Hi After regular windows 10 update today, the touchpad stopped partially working. For example, scrolling with 2 fingers or zoom in/out are not working any more from the touchpad. How can I solve this problem? Thanks

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RELEVANCY SCORE 80.8
RELEVANCY SCORE 80.8

Does the mouse have up/down page scrolling? I bought the laptop for my son but i cannot get the page to scroll up or down regardless whether i use 1/2 fingers?? If it just doesn't have scrolling can someone let me know please.Thanks

A:IdeaPad 100S 11IBY touchpad scrolling?

Even though it doesn't have two -finger scrolling, the 11by Lenovo has page up / page down controls and the up / down arrow keys on the lower right of the keyboard which will scroll the page if you are not inside a typing box. If inside a typing box the up /down arrows scroll within the text. Move the cursor outside the box then click to get the extra features on those keys

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RELEVANCY SCORE 80.8

I just got an IdeaPad 100S 11IBY and the touchpad won't let me scroll down in web pages or documents. If I drag two fingers down or up to scroll like I can on other laptops, nothing happens. Is there a way to turn scrolling on or does the laptop not support it?










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A:IdeaPad 100S 11IBY touchpad scrolling?

there is no setting to enable. as of right now, there is no way to get 2 finger scroll. I've been checking frequently to see if there are updated drivers for the trackpad but it's not even certain that this touchpad supports multitouch anyway. It's very disappointing that a new laptop does not have this basic feature, too difficult to use unless you have a mouse. Unfortunately I cannot  return mine so I'm stuck fiddling with scroll bars and arrow keys.

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RELEVANCY SCORE 79.6

My Ideapad has Alps touchpad which was working fine before the Windows 10 falls update. Suddenly one fine day the two-finger scrolling and right-click button stopped working. I have tried the One-key Recovery and reset the laptop to how it was shipped(with windows 10 installed), but the issue has not resolved. I have seen someone posting about the similar issue where changing the registry value has resolved the issue, but the solution or exact registry values were not provided. If anyone has come across the similar situation and has the solution for the same, please reply to this thread. Thanks.

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RELEVANCY SCORE 77.6

After Windows 10 aniversary update, cant turn off IdeaPad 100s. Windows Icon, press turn off. Screen goes off after while, but the white LED is still on. Next day battery is empty. Charge battery Turn on and off. Same story. Have to press on/off button for few seconds so the LED goes off. How is it possible that I cant turn off this laptop after Windows 10 Aniversary update. Should I restore it or what should I do. Because I dont want to turn off everytime by pressing on/off button for few seconds. As I can see, Im not the only person with this issue. And please dont teal me to take out the battery ?

A:Lenovo IdeaPad 100s

I have recently purchased following Model - (Lenovo Ideapad 100 Core i3 - (4 GB/500 GB HDD/DOS) 80QQ001XIH IP 100- 15IBD Notebook), Its camera is not working, I hv tried camera drivers but not working, can anyone help me out.

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RELEVANCY SCORE 77.6

My Lenovo ideapad 100S is not starting. I started it just now and it just boots up, shows starting screen (excuse my computer language, not very into the technical side of computers), screen goes black and repeats. Would appreciate any advice how to fix it. Ask any questions and i will answer.
 

A:Need help with Lenovo ideapad 100S

Try this: https://www.lifewire.com/how-to-fix...-reboot-issues-during-windows-startup-2624448
 

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RELEVANCY SCORE 76.8

lenovo 100s-14ibr touchpad issues Touchpad is working very erraticaly,especially with the two fingered scroll. Its driving me nuts. Scrolling through webpages or documents is impossibly frustrating Sometimes works for a few swipes then just stops working Have installed the lastest Synaptics Touchpad drivers (19.3.10.30) It has been working like this right out the box. (about 2months old) Anyone have any other ideas?

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RELEVANCY SCORE 76.8

I have weird issues after the last fall creators update of Windows 10 on my relatively new ideapad 100s 11iby.On battery mode mouse and touchpad stop working after 2 unused seconds. To reactivate I only need to hit a key on the keyboard or a mouse/touchpad button. With this issue, the notebook is nearly unusable... I solved half of the problem with the informations in this link:https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/touchpad-disables-when-on-batt... The Touchpad acts totally normal again, but the Mouse-problem still exists. Is this a known problem or does a solution (workaround) exist? Best regardsB.

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RELEVANCY SCORE 76.4

Hi, I Have a ideapad 100s and the onboard HDD is encrypted with bitlocker, I am unable to get my recovery key from Microsoft account and stupidly i have deleted my recovery partition for more space, i do not have a image to recover from. Is there any way I can just reload windows without needing the bitlocker recovery key, i have no made a USB backup / image restore Thank you' Ryan  

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RELEVANCY SCORE 76.4

I have an Lenovo Ideapad 100s but it won't turn on. I´ve tried the procedure below but it don't work.1. Unplug the charger / adapter. 2. Press and hold the Power Button for 15 seconds. 3. Plug in the charger / adapter and try powering up the system to see if the problem was resolved. I tried many times. What do I have to do?!

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RELEVANCY SCORE 76.4

Buenos días, la entrada hdmi de mi lenovo 100S no funciona hace unos días, He probado otro cable, otra tv... y no detecta la señal. He utilizado windows+P para detectar la pantalla y nada..El pc sigue en garantía, ya he consultado también a soporte técnico.Gracias. Un saludo, 

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RELEVANCY SCORE 76.4

I charged my ideapad100s last night and forget to remove the charger. I only removed the charger in the morning. The thing it doesn't tourn ON but the power light is ON.


























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RELEVANCY SCORE 76.4

After windows updates last night , i shut down down my computer and today im trying to start it but nothing happens . I tried the , plug out charger , 15 sec power button and plug in , thing and I tried with 1 min hold too but , none of them works.  Only the battery light on , when I plug in the ac , power light is not working at all . Any suggestions

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RELEVANCY SCORE 76.4

Hi All, According to Lenovo's website the Lenovo Ideapad 100S-11lBY Storage is 32 GB / 64 GB eMMC. My storage says 29.1GB total. Does that simply mean that they developed versions that had 29.1 GB available, that I am missing an update, that I need to upgrade, or something else? I did my disk clean up to remove older versions of Windows 10, have the defrag set to weekly auto, try to keep the files saved to it to a minimum, and removed XboxApp, but it's hard working with only 29.1 GB. Not to mention I can not install the new version of Windows 10 because of it's size. Thanks for your help! rosenoir659 

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RELEVANCY SCORE 76.4

My Ideapad 100s went through upgrades last night and this morning, it won't turn on.  I'm wondering if it crashed.

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RELEVANCY SCORE 76.4

I shut down my lenovo 100S 11IBY and after some hours i took it and it is not turning on im pressing power button but no power light appears and it is not turnong screen is all black. No charger issue. Any one know the solution ??

A:Lenovo ideapad 100S is not turning on .

Hi there, Usama ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 

Unplug AC adapter (remove from notebook).
Remove main battery
Press and hold the power button for 30 seconds (power drain)
Replace main battery
Replace AC adapter

Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 76.4

My wireless connection keeps dropping even though the rest of the devices at home that's connected to the same router is staying connected. I've tried all the troubleshooting I could find online, but nothing seems to work. Then again, I'm not that IT savvy. I just bought this laptop a few days ago and I want to make sure I've not done anything to compromise the device's wireless capabilities.  Any suggestions would be greatly appreciated.  Thanks 

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RELEVANCY SCORE 76.4

I have lost my wifi on this laptop. (important) my NBN works fine on my 2nd LAPTOP how do I  get my wifi back?Note -airplane is stuck (in grey  on) but my on other laptop it has the same airplane mode and this works fine.THIS IS URGENT AS I NEED MY LAPTOP FUNCTIONING WITH WIFI ASAP(note I used w10 os 1708 , and I have tried the usual troubleshooting and this dosnt work).   The network diagonstics states (Windows could not automatcally detect this network proxy settings)

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RELEVANCY SCORE 76.4

Greetings. The charger for my Ideapad 100s has failed. I have tried to find a replacement on the Lenovo website but I can not seem to locate. Could anyone direct me to a compatible charger? Thank You.










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A:Lenovo Ideapad 100s charger

Hi Rivera,
 
Welcome to the Lenovo community!
 
Please provide the system model number( MTM ) for further assistance.
Note: Please do not share system serial number here.
 
Let us know how you get on.
 
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 76.4

Hello Community, I am having a problem about lenovo ideapas 100s. I decided to do a clean install of windows 7.  What I did, was I cleaned the harddrive using the diskpart clean command. Now, It only shows no bootable device found. I prepared a bootable flash drive with windows 7 on it but I cannot see it in the boot menu. Would you help me solve this? Can I still use this laptop? This is my sisters laptop. I hope you can help me guys. Thank you so much.

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RELEVANCY SCORE 76.4

Hi.. first time here and thanks for any insight on this problem. i recently wanted to fully reinstall and clean the inand 64gb hdd on my computer. when windows 10 started installation, i got the message that it couldnt install windows because it was partitioned in gpt. so i used the disk management tool and erased and formatted into ntfs... i even tried mbr.... now every time that i try to install it it says that my pc cant install it because it cant find any partition and tells me to make sure that drivers in bios are installed>>>\\ any help would be appreciated

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RELEVANCY SCORE 76.4

Hi, in bios, I was just wondering how to turn off the password for the HDD?? Thanks in advance :-) 

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RELEVANCY SCORE 76.4

I have my new Lenovo ideapad and I need to change it to windows 10 64x (it's 32bit now). When I enter the F2 when rebooting, it won't let me switch and when I press the up and down button - it doesn't work. Somebody can help and walk me through the rebooting in order to install Windows 10 64x? I have it on my USB, to which I've downloaded it via Media Maker (I can't recall the name) of Windows.

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RELEVANCY SCORE 76.4

Hi everyone, my 100s Ideapad recently had a charging issue where it won't charge unless you cram it in. So, I ordered a new charger off of Amazon with the same output voltage. However, when I plug the charger in, it doesn't show the charging light or turn on. I tried unplugging the battery and holding the button down, but it didn't work. The gold part inside the charging port is loose, I think that's what's wrong. Does anyone have any fixes?

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RELEVANCY SCORE 76.4

Hi I'm an age person but quite good on pc but needing some help....purchased this idea pad was a demo but never been used...has Windows 10 but asked me to update to latest...which I have done...now I am confused as it says to delete older version (not sure how). But it says it will automatic delete in 10days....I didn't realise it had low storage how can I overcome this but mostly work off a portable hardrive...but needing more ram. Rita

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RELEVANCY SCORE 75.6

Hi All, First off thank you for this community it's been incredibly helpful. I think I may have bricked my 100s-14IBR and need some advice. I received this laptop secondhand from a family member and being computer savvy (or at least so I thought) I wanted to make it my own and install Windows 7 Pro on it. So let's get started. Bios SettingsSecure Boot: DisabledBoot Priority: Legacy SupportBoot Priority: Legacy FirstUSB Boot:Enabled - Booting from USB with Windows 7 iso created using Rufus - "MBR partition for scheme UEFI"- File system was FAT32 So I am able to boot from USB, load DISKPART via W7 cmd prompt, clean the HDD, convert to MBR from GPT, wipe all partitions clean, format them into one partition (instead of the original four), and install Windows 7 (although painstaking slow). Immediately upon first boot I get BSOD and following that I begin bootlooping in to the Windows Advanced Options menu giving me the option to boot into Safe Mode, Last Known Good Configuration, etc. Safe Mode Fails, Start Windows Normally Fails, and Last Known Good Configuration takes me back to the BSOD. So, I threw up my hands and decided to re-install Windows 10. However, now the system doesn't act like it wants to boot to Windows 10 from USB stick. I simply keep geeting a boot loop into Windows Advanced Options Menu. Have I bricked my device? I can still enter the BIOS and the Boot Menu via the Novo button. However, n... Read more

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RELEVANCY SCORE 75.6

So, I rebooted my laptop (to get viruses off of it) and it is now stuck on the bios password. I've looked stuff up on google, and I have given up. I am turning to the lenovo support pages to guide me. Help? All it says is system password on the screen and underneath it is OK and CANCEL. If I press CANCEL, it says Invalid password. If I press OK it says Invalid password. What should I do? It won't exit it either. 

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RELEVANCY SCORE 75.6

Good evening, Recently I bought a lenovo ideapad 100s 11-IBY, at the first start everything was ok it worked smoothly, after 1 day I opened it again and tried to connect to a wireless network. The wireless adaptor stoppedworking. even though my phone was conected to the wifi my laptop couldn't find any. I've tried everything updating driver resseting in cmd even reinstalling the os didn't worked. Please help me.  

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