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Windows has shutdown to prevent damage blue screen error

Q: Windows has shutdown to prevent damage blue screen error

About a week ago I noticed my computer became uncharacteristically slow, so I ran a full computer virus scan to check for infections and nothing turned up.

Yesterday I found the culprit of the slow down, it was a process called "system interrupts" it was using 25% of my processor all the time. I came back to my computer an hour or so later to a blue screen that said windows has shutdown to prevent damage.

I restarted my computer in safe mode without networking, and system interrupts is not using more than .1% processor power, so something that gets turned off in safe mode must be the culprit.

After a couple of internet searches it seems that the problem is likely some that one of my hardware drivers is corrupted and needs to be reinstalled.

What I would like to know is how I should check which hardware driver is the culprit?

Also, which drivers should would be a waste of my time to check? i.e. I would assume that the driver for my hard drive is not the culprit as it is still used in safe mode.

By the way this is a Windows 7 Home Premium 64bit OS

RELEVANCY SCORE 200
Preferred Solution: Windows has shutdown to prevent damage blue screen error

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows has shutdown to prevent damage blue screen error

Hello ktm, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

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RELEVANCY SCORE 112.8

Hi, I have been getting this Blue Screen Error more and more often when I start my computer. In brief it says windows has been shut down to prevent damage to your computer...

*Check you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the Mfg for driver updates. Try changing Video Adapters.

*Check with your hardware vendor for any Bios Memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced StartUp Options, & then select safe mode.

*Technical Info **stop: 0x0000008E (0x60000053), 0x804E37EE, OxF7BCC71C, OX0000000 *Beginning dump of physical memory. physical memory dump complete. Contact your system adm or Tech support group for further assistance.

When I send an error report, I get these instructions back:
Blue screen error caused by a device or driver

You received this message because a hardware device, its driver, or related software has caused a blue screen error. This type of error means the computer has shut down abruptly to protect itself from potential data corruption or loss. In this case, we were unable to detect the specific device or driver that caused the problem.
The following troubleshooting steps might prevent the blue screen error from recurring. Try them in the order given. If one step does not solve the problem, then move on to the next one.
Steps to solve this problem (Summary)
Download ... Read more

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RELEVANCY SCORE 90.8

Hi, a while ago i clicked on something i shouldn't have on my Toshiba Equium U400 (WINDOWS VISTA), my computer ran well for a while, however, after a while it crashed and now every time i try and run the computer it gives me this error message when i click on start windows normally:

A problem has been detected and windows has shutdown to prevent damage to your computer.
If this is the first time you've seen this stop error screen , restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, then restart your computer.

Technical information:
STOP:0x00000024 (0x001904AA,0x8BD4F4SC,0x8BD4F158,0x8663B80F)

After this i read that i could try and run the computer in safe mode to retrieve documents etc, however this does not work and returns a similar error message. The only way that i can run the computer and put documents onto an external hard drive is in Debugging Mode? I have no idea what the hell any of this means, so any insight as to how i may be able to work the computer in normal mode would be much appreciated.

If you need any extra information just ask
Thanks in advance,
Mike
 

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RELEVANCY SCORE 80.8

My brother is having a problem with his computer and I am trying to help him fix it over the phone. He has windows xp professional xp sp3 installed and it had been working for the last year and a half. When he starts it up now it goes to a screen that windows has detected an error and will close to prevent damage to your computer. He has not installed any new software or hardware. I had him try unhooking everything cd drives, floppy drive and restart still same issue. He has his operating system disk xp pro sp3 not oem. I had him try inserting his xp disk and was going to have him do at the repair screen checkdisk /r or sfc /scannow, but the disk starts like it normally would but before it gets to the windows setup screen it goes to the message windows has detected an error and will close to prevent damage to your computer. So I realize from that I guess I couldn't do a repair install either as it never gets to the point I could do that. I had also on one of my previous trips to see him gave him a reatogo disk which also starts loading properly and then gives him the same error (I tried the reatogo disk while the hard drive was plugged in and also without the hard drive plugged in which works for me-- same error). He is not computer literate but takes instructions well. I am wondering can bad ram, power supply, processor overheating cause this issue. This is a home built computer with a 2 ghz processor and 1 gb ram. Would like some suggestions hopefully as what t... Read more

A:error has occured windows will close to prevent damage to your computer

When your brother receives the error message is it stating any particular error code? (e.g. Stop 0x0000007E, or Stop 0x0000001E) or something similar. These stop error codes could be caused by a number of things. I see he's tried a chkdsk /r to no avail. See if the second part of the following link will help http://helpdeskgeek.com/windows-xp-t...your-computer/. If this doesn't do it he may have to do a repair install. Just have him follow the last part in the link I've provided.

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RELEVANCY SCORE 75.2

My computer has shutdown unexpectedly several times. Every time, I am not using the computer. It always happens when I am away, therefore I have not seen it happen. I simply come back, start it up, login, and get the Unexpected shutdown message.

The latest message was:
8/17/2010 9:10PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the last three .dmp files, all from today.

Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.

A:Windows 7 Unexpected Shutdown Blue Screen Error

  
Quote: Originally Posted by Studioman


My computer has shutdown unexpectedly several times. Every time, I am not using the computer. It always happens when I am away, therefore I have not seen it happen. I simply come back, start it up, login, and get the Unexpected shutdown message.

The latest message was:
8/17/2010 9:10PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the last three .dmp files, all from today.

Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.



Two of the three (at least) ppoint to memory (memory exceptiosn) as the cause.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Also note the older drivers listed below that could use upgrading.

Let us know if you need help
Ken


Code:
btwl2cap.sys fffff880`07dc6000 fffff880`07dd2000 0x0000c000 0x49d6a9bd 4/3/2009 20:28:45
spldr.sys fffff880`018c4000 fffff880`018cc000 0x00008000 0x4a0858bb 5/11/2009 12:56:27 ... Read more

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RELEVANCY SCORE 73.6

Hey guys I just fixed a CRAZY virus (I think its a virus) I had that changed my userinit.exe files and I fixed it by replacing these files using my friends userinit.exe files . Now I'm getting a blue screen with an error that reads:

STOP: 0x0000007E (0x0000005, 0xF7547756, 0xF78A242c, 0xF78A2128)

Also it says something about BIOS to either upgrade it or disable conflicting components.

About the "Virus/Trojan or something":

Just so you know:

1) I downloaded this file <http://isohunt.com/torrent_details/71813493/ip?tab=summary> (if anyone is brave enough to download it and see if their antivirus detects it because I don't have an antivirus so I still don't know the name for this... I guess its a virus or trojan) when I double clicked the file "iphider37se.exe 4.2 MB" it automatically installed a "Windowspcdefender" and started scanning. It looked like a really fake virus scanner so when I click X to close it I got a blue screen and was forced to restart my pc.

2) Then the problem was that windows would load to the Welcome screen and I clicked on my user account to log in (no password required)

3) Then my desktop would appear AS IF it was ready to load up but then it would automatically go back to the Welcome screen.

4) This happened even in Safe Mode so I had to put my drive as a slave drive on ANOTHER PC.

5) It took me HOURS to somehow figure out the userinit.exe files may have gotten corrupt or rewritten by this... Read more

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RELEVANCY SCORE 72.8

I am getting this message when i try to boot ERROR: System Fan Has Failed. Service PC to prevent damage to the system. Press to continue (The cpu fan is workingit is working) My bios i version 5.13 10/24/07 on your support site http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-60387-1&cc=dk&dlc=en&lc=en&... Bios version is version 5.13 2008-05-08 (I flashed this version) I did that because i don't have a hardware monitor in my bios (nr 9) http://support.hp.com/us-en/document/c00013522 What can i do i still dont have hardware minitor in my bios ? Still getting this message: ERROR: System Fan Has Failed. Service PC to prevent damage to the system. Press to continue Resete bios? Taking out battery?

A:ERROR: System Fan Has Failed.Service PC to prevent damage to...

Hi The message very clearly says that the Fan is failing you need to replace the Fan so that the unit works fine. If you have already updated the Bios on the unit. Then check if your unit is still covered by HP Warrenty contact technical support and get it replaced or if your unit is Out of Warrenty need help in regards to part let me know. Let us know how it goes! *Although I am an HP employee, I am speaking for myself and not for HP.*Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks! RegardsManjunath

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RELEVANCY SCORE 72.8

My laptop shut down suddenly by giving blue screen with crash dump error.. and runs very slowly please help

A:bsod computer shut down to prevent damage error

Can i ask you to download this, http://go.microsoft.com/fwlink/?linkid=52012

Once downloaded please copy and past the information on here

This will help me analyze your problem further

I look forward to helping you.

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RELEVANCY SCORE 72.8

i get this error i have uploaded the debug-YourComputerName-xxxx.zip file
A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000001E (0xFFFFFFFFC0000005, 0x0000000000000000, 0x0000000000000008, 0x0000000000000000)

Collecting data for crash dump...
Initializing disk for crash dump...
Beginning dump of physical memory...
Dumping physical memory to disk: 100
Physical memory dump complete.
Contact your system admin or technical support group for further assistance.

A:bsod computer shut down to prevent damage error

The zip file doesn't contain the .dmp files neccessary to analyse the BSOD.

If you are using CCleaner - stop! Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode

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RELEVANCY SCORE 72

When I clicked on Troubleshooter then *Display Aero Desktop effects* ,my laptop suddenly flashed a few times and then the blue screen of death showed up and it turned off itself. I had to press the power button to turn it back on.

This is my first time receiving a Blue screen of death and I'm worried if it can damage the laptop or laptop components such as hardware, also the only option was to press the power button to turn it back on as the laptop turned off itself so I'm not sure if this is called a cold reboot(scared it can damage laptop) but I'm concerned about the laptop since its fairly new.

A:Help Can blue screen of death(windows 7) damage the laptop?

The BSOD won't damage your laptop per se, but rather its a response to an underlying cause (e.g. in the case of overheating components) which may damage the laptop if left untreated.

Its best to follow these instructions so we can help you:

Blue Screen of Death (BSOD) Posting Instructions

Regards,
Golden

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RELEVANCY SCORE 70.8

Hello everyone!

Can anyone help me ! :-D

When i have had my computer on for a long period of time it sudely comes up with a blue screen sayying... " windows has had to shut down your computer to prevent damage. . "

Does anyone know how i can over come this?

Do you need the technical infomration to resolve this . .

Write back as soon as possible, i will be very greatful!
 

A:Windows Has Had To Shut Down To Prevent Damage . .

When you get the bsod look for the stop error code - example "Stop 0x0000007B (0x000-----)" Post the stop error code. This will help in diagnosing the problem
 

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RELEVANCY SCORE 70.8

Message: "a problem has been detected and windows has been shut down to prevent damage to your computer."

Technical information: ****Stop: 0x00000024

Question: unable to reboot. turned it off several times, same message appears. Stuck!
 

A:Windows XP shut down to prevent damage

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RELEVANCY SCORE 70.8

My case doesn't have room for an optical drive so I must unpluge the Sata cable from the HDD to pluge it into the DvD player. I put the driver disc for my motherboard in and it downloaded the drivers. Next thing I know windows is shuting down and updating. It was updating for too long it was on 1 out of 45 for atleast 15 minutes untill it when to 2 out of 45. The computer then shut down and when i turned it back on it has this blue screen. *about 1/6 of the screens cut off* "detected and windows has been shut down to prevent damage. (New line)...EXCEPTION (new line) ...first time you have seen this stop error screen...computer. if this screen appears again follow. (New line) ...sure any new hardware or software is properly installed. ...Installation ask your hardware or software manufacturer .... updates you might need. (New line) ...continue, disable or remove any newly installed hardware... disable BIOs memory option such as caching or shadowing...use safe mode to remove or disable components, restart press f8 to select advanced startup options, and then..." I have no idea what to do please help me!
 

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RELEVANCY SCORE 70

Hello, i am facing  fltmgr.sys Blue Screen Errors in windows 10. I am not know about this errors. So, i just find on google for it and went on the website and followed the steps given there but it doesn't fix my problem.

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RELEVANCY SCORE 70

I have windows XP Home on a toshiba satellite M40X laptop

On boot up I get the following message:

"A problem has been detected and windows has been shut down to prevent damage.
The problem seems to have caused the following file: atizdvag
The device driver got stuck in an infinite loop. This usually indicates a problem with the dvice itself or with the device driver programming the hardware incorrectly.
- please check with your hardware device vendor for any driver updates.
Tecnical information:
***STOP: 0x000000EA (0x89630DA8, 0x895BD008, 0xF7942CB4, 0x000000010)
ati2dvag
beginning dump of physical memory....."

Now I can get into my laptop if I press F8 and go into safe mode - but that's not a good way to keep surfing and some software does not work properly with this safe mode.

What do I do to fix this shut down on boot up?

Thanks.
 

A:WINDOWS SHUTS DOWN to prevent damage on boot up

Sounds like a problem with your graphics card
 

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RELEVANCY SCORE 70

Hello. I have completed a brand new build with all new parts and it goes to BIOS, sees all the components and everything is as it should but when I try installing Windows XP Professional, I keep getting the blue screen saying "A Problem has been detected and windows has been shut down to prevent damage to your computer." Technical Information: *** STOP: 0x0000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)

I made a bootable disc so that I could run CHKDSK and SCANDISK and that one said that it found errors and tried moving files from the one area over to another and block off the corrupted area and it couldn't even do that because it had said there was physical damage to the drive.

So, I opened the other OCZ SSD drive I have (the exact same one - model, etc..) and tried it with the same error happening. I even opened a new xp professional installation cd because that first one had scratches on the cd, and both installation cd's are giving this error to both of these OCZ SSD drives.

This is the first time I am using a solid state drive, so I do not know if I have to make sure I unlock something or what, but the BIOS found the drive stating it's size and all.

I don't see how it could be physical damage to 2 separate drives unless it happened to be a bad batch from the manufacturer?

If you have any ideas on what I can do next, I really appreciate it. This is unfortunate that everything is working but the operating system installation. T... Read more

A:Solved: Windows XP Will Not Install (Prevent Damage)

Windows XP was created when IDE hard drives were the norm and before SATA and SSD hard drives came into existence, so the disc doesn't provide native support for those drives.

Unless there's a setting in the BIOS that you can change that will allow the disc to boot and install Windows XP, you have some roadblocks to deal with.

I suggest you click the orange "Report" link and then request to be transferred to the HARDWARE section so the experts there can help you.

--------------------------------------------------------

By the way, you need to click My Account - Edit Your Details and then update your computer specs.

--------------------------------------------------------
 

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RELEVANCY SCORE 70

Hi, this blue screen error message came up today,windows has shut down to prevent damage to your computer.A line below-IRQL_NOT_LESS_OR_EQUAL with disable BIOS memory options such as caching or shadowing.What is going on?

A:windows has shut down to prevent damage to my computer

The key words in that message...are the ones you omit from your post...something to the effect of..."if this is the first time that you have seen this error...".XP periodically will reflect this message, I don't claim to know any more about what has transpired than XP tells me. I've usually not done anything different...no new hardware or software installed and I take the message for what it is. Since it doesn't happen consistently or routinely...I don't worry about it.I could speculate about the cause but...I don't.In your case, you can always do a search for any .dmp file which may have been created. This file may provide clues, it may not.If you go that route, you can then try to follow the procedures reflected at Help Diagnosing BSODs And Crashes (BC) - http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/.Louis

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RELEVANCY SCORE 70

hello i have a problem i had my pc run a back up and for then on i got every 2 hours a bluescreen
saying:windows has shut down to prevent furder damage
and it happend twise now one time playing call of duty modern warfare 2 and opening a page to lisen some music and the next time when i opend a game from steam called war.inc batlezone i dont think its the games crahsing my pc i think ist a virus if someone can help me thad would be awesome

A:windows has shut down to prevent furder damage

While you wait for Blue Screen analysis start working through the Troubleshooting Steps for Windows 7

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RELEVANCY SCORE 70

My dell 9100 got a virus (Trojan horse XP antivirus) I got it off but avg anti virus would not update could not change the screen saver it posted and began getting the dreaded blue death screen problem has been detected and windows has shut down to prevent damage. the stop message is 0x0000008e (0xc0000005, 0xf84ca245,oxf808d7b4,0x00000000). So i reformatted the hard drive and when I go to reload xp it does not recognize the dell xp/media edition dvd. I have an XP home edition so I tried it and it allows me to get to the point where you partition the drive and then i get the same error message??? super confused any help would be appreciated.
 

A:Windows shut down to prevent damage message

the message advises the problem seems to be caused by file setupdd.sys page_fault_in_nonpaged_area
 

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RELEVANCY SCORE 69.2

MY PC:- I have a DELL DIMENSION 8300; Intel Pentium 4 3.2 GHz; 1024MB; WDCWD800BB-75FRAO 74.5GB Drive; A07 BIOS; Windows XP Home Edition (SP3). And I recently changed my malfunctioning 128MB ATI RADEON PRO 9800 Pro for the Sapphire HD 2600 PRO.

MY PROBLEM:- On its own accord my PC suddenly shut down and restarted. My Norton360 icon in the taskbar had been replaced by a Windows antispyware warning (X). I did a manual restart and the dreaded bluescreen with the message below appeared.

A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you?ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps :
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adaptors.
Check with your hardware vendor for any BIOS updates. Diable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced startup options, and then select safe mode.
TECHNICAL INFORMATION:
*** STOP : 0X0000007E (0XC0000006, 0X806B2101, 0XF78B86E4, 0XF78B83E0) ***
This message now appears everytime I start my computer. I can use safe mode, but not all programs will load. I?ve also been able to run a DELL DIAGNOSTICS EXPERESS TEST ? where I get the message; ERROR ... Read more

A:Blue Screen - windows shut down to prevent damange to computer!!

disconnect the cd drive and see if the message disappears

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RELEVANCY SCORE 69.2

hi every one,

i am having HP Pavallion dv666us with 160 GB SATA hard drive and 1 GB RAM, having 2 operating system Vista (Pre installed) and Xp (installed by me).

i got blue screen error message in xp.

"problem has been detected and window has been shutdown to prevent damage to your computer "

STOP 0x0000008E and

stop 0x00000000a


and then i am not able to load any of operating system, i had tried to recover using recovery manager (f11) and recovery disc created when i got laptop, but nothing seems to work, in every process i am getting blue screen.

i tried to start using f8 (safe mode) but every thing goes to end up in "blue screen error".


I had been chatting with hp support they told me to run BIOS hard drive test utility, i had also done that it shows message (#10000)-->> PASSEd in Quick, SMART and Comprehensive test.

now hp people are asking me to order new recovery
CD from them to recover the OS when another hp support person is telling me that My hard drive is gone. The new hard drive would cost me around $459.

what should i do, i called hp poeple they told me, they can support me if i pay $49 for 1 month and $99 for 1 year package of technical support by phone.

can any one suggest me what to do.

i have gone through so many forums and post for this type of problems, all are with HP and Compact PC, also those person says that after spending money for recovery or hard disk problem is not still resolved, so ... Read more

A:Problem Has Been Detected And Windows Has Been Shut Down To Prevent Damage To ur PC

0x8e is often indicative of a ram issue. try memtest

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RELEVANCY SCORE 69.2

Hi I am having a problem where I try to turn on my compy and it says that they detected a problem and wont let me start the computer so im stuck in a paradox because to fix the problem I have to get my computer open but to get my computer open I have to have the problem fixed...the STOP code is


*** STOP: 0x00000024 (0x00190203,0x81E77820,0xC0000102,0x00000000)

A:a problem has been detected and windows has shut down to prevent damage...

I tried to install Ubuntu the day before problems started.

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RELEVANCY SCORE 69.2

Hi so this morning I was watching a video on youtube (using mozila browser) all of a sudden a blue screen came out of no where saying:A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you?ve seen this stop error screen, restart your computer. If this screen appears again follow these steps: Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical information:
*** STOP: 0X00000024 and a bunch of other numbers and letters.
I restared my pc and it keep giving me the following error : A disk read error has occurred press crtl+alt+del or network boot intel copyright (C) , I can't acces windows at all so I turned of the computer went for a hour came back I accessed to the windows loading screen then boom again the blue screen when I restared it gave me the errors again I booted from a windows XP that I have it keeps telling me that there is a missing file so I copied the windows in the flash drive using WinToFlash and yet in the mid of windows loading setup files it crashes I never expirenced such error and I realy need help please I just wanna get to the prompt and format my pc , thank you in advance, I cant even acces to prompt mode when I answer the windows cd and press any button it keeps loading then the screen go bla... Read more

A:A problem has been detected and Windows has been shut down to prevent damage

The hard drive has failed...
 

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RELEVANCY SCORE 69.2

Hi, my brother's Dell laptop shows a blue screen (of death!) which says:

a problem has been detected and windows has been shut down to prevent damage to your computer if this is the first time you've seen this stop error screen, restart your fcomputer. If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drivers or ard driver ontrollers. Check your hard driver to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard driver corrupton, and then restart your computer.

Technical information:
*** STOP: 0x0000007B (0x80403BA0, 0xC0000034,0x00000000,0x00000000)Click to expand...

And I don't have any discs or anything. I've tried restoring it to a previous time where it worked ... but it had no effect.
Please help
 

A:a problem has been detected and windows has been shut down to prevent damage

Try the microsoft fixit here:http://support.microsoft.com/kb/922976
 

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RELEVANCY SCORE 68.4

This problem just started yesterday, all because i think of when the power breaker went.

It was in the middle of Shutting down windows and the power breaker went so my computer got shut off incorrectly. I started getting a memory dump screen when i tried to log into windows. So i put in the windows disk and did a Repair Install. that worked fine, I got it working and everything. Then I got a windows update installed from MS website... the whole Automatic Updare thing. Then I went to restart the comp cuz it was required, then my system could not load past the login screen, just always did a memory dump. so i went and tryed to Repair windows again, now i get this error...

is there a way to fix this?... i need help bad.
 

A:Solved: A problem has been detected and Windows has been shut down to prevent damage

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RELEVANCY SCORE 68.4

I'm getting that screen, here's the details.

It's a Toshiba Satellite L305D-S5938 Model: PSLC8U-045028
Before this happened it was running Windows XP.

This was an ongoing problem for months. I hooked up the hard drive to my main desktop (which works fine as a slave) and backed up important files. I then used the built in windows format tool to format the drive. After putting it back into the laptop, the same screen appears. The screen appears during the windows installation process, right as it says "Starting Windows"

I downloaded and burned MemTest on a disc, and I put it in the laptop. The hard drive is NOT in the laptop right now. The laptop shuts down randomly in the middle of the test. I am currently running the WD diagnostic on the drive, it's going to take over an hour.

If anyone has any information that will help me solve this problem, I would greatly appreciate it.

Oh here's a picture of the screen:

 

A:Solved: A problem has been detected and Windows has been shut down to prevent damage.

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RELEVANCY SCORE 68.4
RELEVANCY SCORE 68

hey guys,i got this blue screen error in my windows xp..(panda av blocked many malicious programs unknown threats like logonui.exe,system32\cpl32ver.exe,spoolsv.exe etc)""stop:0x0000008e(0xc0000005,0xf8314640,0xa8a9d6a4,0x00000000)
fastfat.sys-address f8314610 base at f8314000,datestamp 41107eb7""" at shutdown of my laptop & also when i hibernate, after some time system automatically starts,i dont know what is going on..
can anyone urgently help
 

A:Blue screen error at shutdown

Cpl32ver.exe is Trojan/Backdoor.

Remove this file from your Windows folder

Then go to, and complete, the New Preliminary Removal Instructions
 

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RELEVANCY SCORE 68

Hello , I have windows 7 and my desktop is getting shutdown . Attached is the error file and detials....

Can anyone please assist for best solution.

Thanks

OS - Windows 7
? x86 (32-bit)
? What was the original installed OS on the system? Yes
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer) Retail version

? Approximate age of system (hardware) 3 years
? Approximate age of OS installation (if you know) 3 years
? Have you re-installed the OS? ya


? CPU AMD
? Video Card
? MotherBoard (if NOT a laptop) Asus
? Power Supply - brand & wattage (if NOT a laptop) -12V

? System Manufacturer -
? Exact model number (if laptop, check label on bottom)

Desktop

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RELEVANCY SCORE 68

I'm having a weird issue where I get a blue screen error on shutdown. It hasn't occurred while running windows applications. It started happening a few days ago. I believe that day I was setting up drivers for Lib-usb to run a ps3 controller as a joystick. It required me to install microsoft visual C++ 2008 Express edition and of course, the driver itself.

The last couple of days have been pretty busy, I've been doing a lot of work on PC. I believe I also updated my Nvidia drivers to incorporate photoshop CS4's new OpenGL support. That should be about all that I have installed, though.

Here's my system specs, and blue screen report.

Gateway FX 6802 with:
Windows 7 home premium (64 bit)
Intel i7 920 clocked at 2.67ghz(stock speed)
12Gb memory
1Tb Hdd
_________________________________
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880050932FD
BCP3: FFFFF880057AD878
BCP4: FFFFF880057AD0D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040610-19125-01.dmp
C:\Users\skwissgarr\AppData\Local\Temp\WER-31122-0.sysdata.xml
I appreciate any help with this error. I can download HJT and post a report if needed.

Edit: I have uninstalled Libusb and rolled back my nvidia drivers btw. This didn't help.
 

A:Blue screen error on shutdown

That change is a good possibility for the fault -- as I have seen that particular issue before with that type of ps3 USB controller driver. A system restore would be the easiest fix to test. These can be undone if not helpful.

But some memory dumps might confirm this.

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
If you do not see any minidumps, be sure you are not using any cache cleaner such as CCleaner. Also run sysdm.cpl and select Advanced > Startup and Recovery. Make sure "small memory dump" is the one chosen under "write debugging information" and the location should be %systemroot%\minidump
 

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RELEVANCY SCORE 68

hey guys,i got this blue screen error in my windows xp..(panda av blocked many malicious programs unknown threats like logonui.exe,system32\cpl32ver.exe,spoolsv.exe etc)""stop:0x0000008e(0xc0000005,0xf8314640,0xa8a9d6a4,0x00000000)fastfat.sys-address f8314610 base at f831400,datestamp 41107eb7 """ at shutdown of my laptop & also when i hibernate, after some time system automatically starts,i dont know what is going on..can anyone urgently help

A:blue screen error on shutdown

If u run a new software it maybe that the driver is not compatible with your Windows XP version or u have a virus which is behind this.
Go to the safe mode (start your computer and press F8..Choose Safe Mode).
Log in as administrator (of course lollll) and then uninstall the program u installed or run a scan of your computer and delete malicious trojans or viruses.
If this does not work try to restore your system to a previous date by using the restore system function.
Good luck

Read other 1 answers
RELEVANCY SCORE 67.6

unmountable boot volume/windows has shut down to prevent damege to your compuer please help i tryed all the options was able to access

A:Unmountable boot volume/windows has shut down to prevent damage to your computer

Hi jaydean and welcome to TSF !

I moved your post to a new thread, we prefer to keep one thread per user to prevent confusion. Original thread : http://www.techsupportforum.com/f10/...me-273049.html

I'll copy some of the advices I gave in that other thread, please reply in this thread.


Can you explain a bit more ? What did you exactly do and when do you get the error ? What's your drives and partitions layout ?

Please read this information from Microsoft, but also read the rest of my post before you do anything : Unmountable Boot Volume.

What's your motherboard's brand and model and what's your drive's brand and model ? If this is a brand computer then what's the brand and model of the computer ?

Grab a retail XP CD (borrow one if you don't have one, any retail version will do), boot the computer on it (enter the BIOS to change the boot order priority to CD-rom first), press 'R' to access the recovery console, select your windows installation and enter your admin password (press enter if left blank). At the c:\windows\ prompt type chkdsk c: /R, leave it test the drive and report the results. Retry to boot normally. If that didn't work then back in the recovery console type fixboot. If chkdsk said anything about a corrupt MBR type fixmbr before you type fixboot. Retry to boot normally and tell us how it goes.

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RELEVANCY SCORE 67.2

I am having major problems with my computer shutting down. I get a blue screen with many different messages. The lastest is 'WDM Driver Error 224, [asapiwzk.sys+4000 a7 F87E3000] I have also had 'memory management' and many others. Anyone understand this? I have uploaded this stuff to microsoft but no replies or help.

A:blue screen error messages at shutdown

Hi,

Go to start, control panel, system, hardware, device manager, and look for any area that has a red or yellow driver error flag....update that driver. Especially look in the Audio area for 'WDM Driver Error 224 because that one can be a sound driver issue (as well as other area, I might add).

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RELEVANCY SCORE 67.2

I've had this issue for some time, When going through shutdown, laptop stalls at "shutting down". If I let it run for 3-4hrs or overnight, message popsup windows recovered from an unexpected shutdown, under details shows blue screen error, then it runs normally. This happens whether I shut down or from an update which requires restart, only rarely, very rarely does it shutdown without issue. I want to know what is causing issue and if it's something I should be concerned about. In addition, I'm denied access to some my own files and programs when I attempt to open through the front end (I'm owner and administrator), message popsup "the requested operation requires elevation" What the @%&*,I've gone through permissions to the point of nausium, nothing works. I have to go through the backend through program files to access file or program.I've been involved in computing since the XT was the hottest thing, backthen you could fix most anything through DOS, nowadays so many things are embedded or proprietary your at the mercy of tech supp. I'm usually too busy to sit down with tech supp and iron things out, then they recommend things I've done countless times. The windows virtual agent is useless for uncommon problems.Anyone have any ideas for resolution?

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RELEVANCY SCORE 67.2

Every now and then about 1 time a day while im acutally doing something it will shutdown to blue screen with an ntfs.sys error saying it shutdown to save any damage to my computer.


I have no idea why it does this it just seems random but it never does it while my computer is left on idle or just doing something without me there. What causes these errors?

A:Blue screen error - ntfs.sys shutdown

Hi Douglasfermie...

the errors could be caused by a few things but as ntfs.sys is involved, I think now would be a good time to backup any important data to another hard drive and/or DVD/CD as it could be a sign of a failing hard drive. You could try downloading the hard drive manafacturer's diagnostic tools to perform some indepth scans on the drive to see if it is able to detect any problems.

Does your computer ever emit any clicking/clunking sounds?

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RELEVANCY SCORE 67.2

I've had this issue for some time, When going through shutdown, laptop stalls at "shutting down". If I let it run for 3-4hrs or overnight, message popsup windows recovered from an unexpected shutdown, under details shows blue screen error, then it runs normally. This happens whether I shut down or from an update which requires restart, only rarely, very rarely does it shutdown without issue. I want to know what is causing issue and if it's something I should be concerned about. In addition, I'm denied access to some my own files and programs when I attempt to open through the front end (I'm owner and administrator), message popsup "the requested operation requires elevation" What the @%&*,I've gone through permissions to the point of nausium, nothing works. I have to go through the backend through program files to access file or program.I've been involved in computing since the XT was the hottest thing, backthen you could fix most anything through DOS, nowadays so many things are embedded or proprietary your at the mercy of tech supp. I'm usually too busy to sit down with tech supp and iron things out, then they recommend things I've done countless times. The windows virtual agent is useless for uncommon problems.Anyone have any ideas for resolution?

Read other answers
RELEVANCY SCORE 67.2

Hello,
I reformatted my Dell Inspiron 1545 and did a clean install of windows 7 home premium with the cd that came with the laptop. It's a clean install because I used dban to erase the hard drive. Now the laptop would crash and give me a blue screen error whenever I'm using it. Also ie 11 (if I get there before a crash) would some times freeze or worse cause a blue screen error. Please help. I've uploaded the file from the dm log collector. I'm doing this in safe mode.

I wasn't able to get the blue screen error code but I got this from running check for solution in control panel.
Problem: shut down unexpectedly
Files that help describe the problem:
112814-22838-01.dmp
sysdata.xml
WERInternalMetadata.xml

A:Blue Screen Error, Unexpected Shutdown

Welcome to the forum.

The BSOD was caused by K9 parental web filter.

Please remove this software and see if the BSOD's stop.

Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.

Download and install the software
Opt for Advance Mode while uninstalling which allows you to remove leftover registry.
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems


Driver Reference Table


Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\AL-MARISSA-PC-Sat_11_29_2014_163815_54\112814-22838-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02811000 PsLoadedModuleList = 0xfffff800`02a54890
Debug session time: Sat Nov 29 07:43:09.877 2014 (UTC + 6:00)
System Uptime: 0 days 4:53:20.594
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded modu... Read more

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RELEVANCY SCORE 66.4

I will be working on something and this blue screen of death will pop up and then totally close windows and restart. I haven't had time to catch what exactly it says but i can give you any details from the Program Reports and Solutions tool. I have also relized that i now cannot open Outlook 2007 Adobe Photoshop. I have uninstalled/reinstalled and doesn't work. Ran Office Diagnostic Tool, no help. Tried to repair from Add/Remove Programs, says there was an error and cannot complete. There is something wrong with my Outlook.pst file and im not for sure what. I ran Scanpst.exe for Office 2007 on that file and still no help. I keeps saying that its not a Personal Files Folder. With the Photoshop, when I try to open it immidiatly says "Photoshop has stopped working" and doesn't open at all. Thanks in advance.

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-06-22 08:22:36
PROTECTIONS: 1
MALWARE: 12
SUSPECTS: 12
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;============================================================================================================================... Read more

A:Blue Screen that shows error and causes auto shutdown

Hi,

Welcome to Tech Support Forum.

uTorrent and Limewire are installed on your computer. While both are clean P2P programs, there's no guarantee that the files downloaded are. Please refrain from using them while cleaning your computer to prevent getting more infections.

A list of clean and infected P2P programs can be found at Malware Removal and Spyware Info.

The risks of using a P2P program are stated in this Sourceforge website and Information Week article.
_____________________

Please download Combofix from one of these links and save it to your desktop:

Bleeping Computer
Forospyware
Geeks to Go

Right click on ComboFix.exe and select Rename.

Copy and paste in Combo-Fix.exe and press Enter.

Right click on Combo-Fix.exe and select Run As Administrator. You will receive an UAC prompt; please allow it.

Follow the prompts. When done, a log will be produced. Please post that log and a new HijackThis log in your next reply.

Do not mouse click on Combofix while it is running. That may cause it to stall.

In your next reply, please post:
Combofix log (C:\Combofix.txt)
A new HijackThis log

Read other 19 answers
RELEVANCY SCORE 66.4

Can anyone help me????? I'm not very computer literate. When I try to shutdown my comp it just reboots and gives me an error message. I tried disabling the Nvida driver but it still doesnt work. I also tried to restore my comp to an earlier date but that has failed. If anyone knows a solution to this problem please reply. Thanx
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000000
BCP2: 0000001B
BCP3: 00000001
BCP4: 81E90D9B
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini122109-03.dmp
C:\Users\My Computer\AppData\Local\Temp\WER-214704-0.sysdata.xml
C:\Users\My Computer\AppData\Local\Temp\WERCB78.tmp.version.txt

A:Blue screen error, comp doesnt want to shutdown

Have a look at some of the old errors on your computer to see if this sheds any light;

Left Click on Start Menu.
Right click on Computer and choose manage.
Click on the event viewer.
You now have loads of options to try and pin down what is happening.
Expand the error tab.
Look for things in the last 24 hours.

What software are you running in the background?

Read other 2 answers
RELEVANCY SCORE 66.4

Good day.

Ive been having some problems, lately. It started when i installed some updates via microsoft update. I cant recall what i installed. but since that update everytime i try shutdown or put the computer on standby it goes to the blue screen of death and it dhows this message "power state driver failure" or something like that. Anyway ive been searching google for this problem and foun out that this problems cause is written in a minidump file created by windows itself. Ive attached a minidump file and i hope some one will be able to see what the problem is here. BTW, im using a laptop, and a laptop which cant be put on standby isnt a laptop at all, so i really hope you can help me. Ive uploaded the minidump on a rar file, so remember it requires winzip or winrar to extract it and see the minidump file. My laptops name is a Compaq Presario CQ60 210-EO, and im running vista home premium, i have 3gb of ram, and a geforce 8200m.

regards from saiuan.

A:Blue screen of death error when trying to shutdown or put on standby.

so nobody can help me?

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RELEVANCY SCORE 66

Thanks very much in advance for your help!

Here is our problem: when trying to start Windows XP Home Edition, the following error message appears on a dreaded blue screen:
A problem has been detected and Windows has been shut down to prevent damage to your computer. If this is the first time you've seen this screen, restart your computer. If this screen appears again, follow these steps: Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK/F to check for hard drive corruption, and then restart your computer. Technical information: ***STOP: 0x0000007B (0xF91CF528, 0xC0000034, 0x00000000)

1. I restarted the computer. The Windows screen did not appear. The blue screen/error message appeared.
2. I attempted to restart in Safe Mode. The Windows screen did not appear. The blue screen/error message appeared.
3. I attempted to disable automatic reboot on system failure. The Windows screen appeared briefly, then the blue screen/error message appeared.
4. I cannot check for viruses, as I cannot get past the blue screen/error message.
5. We have not installed any new hard drives or hard drive controllers.
6. I do not know how to check the hard drive to make sure it is properly configured.
7. I do not know how to run CHKDSK/F to check for hard drive corruption.
8. I attempted to start in Safe Mode with Command Prompt. The blue screen/error m... Read more

A:Blue Screen Error Message On Startup - Auto Shutdown

<<I do not know how to check the hard drive to make sure it is properly configured.>>If it's properly connected, reflected correctly in the BIOS, and partitioned/formatted...it's properly configured, IMO. Whether it has problems is a different story.System manufacturer and model (e.g., eMachines T1357)?Do you have recovery/restore CDs? Do you have a MS Genuine XP install CD?Louis

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RELEVANCY SCORE 66

No idea, the screen just went black and the computer restarted

A:Unexpected shutdown; no blue screen but got BSOD error report

A single crash dump is not enough. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffffffffff807, 0, fffff800032f4527, 0}
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!ExfReleaseRundownProtection+7 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffffffffff807, memory referenced.
Arg2: 0000000000000000, val... Read more

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RELEVANCY SCORE 66

Hey guys! A couple of things i would like to rectify

Firstly, within the last week my computer has began to produce random blue screens! i do recall experiencing this problems before however this was about 5 months ago and had not happened again until last week. I recently noted one of the blue screen messages which had a section that read

Technical information:

***STOP: 0x0000000C5 (0x00000004, 0x00000002, 0x00000001, 0x80550AE4)

I have also read in certain places that these sort of problems can be driver related however i haven't installed any major software lately.

Secondly, all windows updates that have been available to all elements of Microsoft Office Professional 2003 have been failing on my system for about 7 months. This include updates to the suite itself, Word, Outlook etc. All other updates to the operating system, IE7, WM11 have all been successful.

System Information is as follows:

HP Pavilion t760a
Pentium 4 3.20Ghz
512MB RAM
160GB HD
XP Home Edition SP2
Office Professional 2003

If any more info is required please just provide clear instructions on how to attain it and i will post ASAP!

thnx 4 ur help!

A:Blue Screen Error Messages/Erratic System Shutdown

btw if any more stop errors occur i will document the 'Technical information' and post here.

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RELEVANCY SCORE 65.6

Is there a way that i can prevent the computer from turning off the screen while switching user? My screen reacts really slow when it gets turned off, then on again by the computer, so its just turns black for ages.

A:prevent screen-shutdown when switching user.

Welcome to Seven Forums skogs. Sorry, this is normal behaviour when switching User or Logging off. Is you monitor an older one or a CRT?

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RELEVANCY SCORE 63.6

Hello,

I get a random blue screen every week or so, I could be gaming, watching a video, listening to music, surfing the web or doing nothing and it hits. I can stress the crap out of my system for 24 hours straight with maximum load and it will won't blue screen. Completely random. Has been happening since I installed Windows 7, worked fine under XP and Vista. Any help is greatly appreciated.

Windows 7 Pro x64
E8400
HD4870
2x2GB G.Skill
Gigabyte P35 DS4
2x500 SATA Raid 0
SATA DVD Drive
Creative Sound Blaster X-fi Extreme Audio
750w Corsair PSU
TRUE Cooler
Really Cool System

Event Viewer:
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2010-05-22T07:15:42.218750000Z

EventRecordID 79344

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer MAINPC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 292
BugcheckParameter1 0x0
BugcheckParameter2 0xfffffa8004838038
BugcheckParameter3 0xb2000040
BugcheckParameter4 0x800
SleepInProgress false
PowerButtonTimestamp 0

Dump File #1.

Loading Dump File [C:\Windows\Minidump\051610-12890-01.dmp]
Mini Kernel Dump File: Only registers and stack tr... Read more

A:Windows 7 Blue Screen Random Shutdown

  
Quote: Originally Posted by Gixxer420


Hello,

I get a random blue screen every week or so, I could be gaming, watching a video, listening to music, surfing the web or doing nothing and it hits. I can stress the crap out of my system for 24 hours straight with maximum load and it will won't blue screen. Completely random. Has been happening since I installed Windows 7, worked fine under XP and Vista. Any help is greatly appreciated.

Windows 7 Pro x64
E8400
HD4870
2x2GB G.Skill
Gigabyte P35 DS4
2x500 SATA Raid 0
SATA DVD Drive
Creative Sound Blaster X-fi Extreme Audio
750w Corsair PSU
TRUE Cooler
Really Cool System

Code:
Event Viewer:
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2010-05-22T07:15:42.218750000Z

EventRecordID 79344

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer MAINPC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 292
BugcheckParameter1 0x0
BugcheckParameter2 0xfffffa8004838038
BugcheckParameter3 0xb2000040
BugcheckParameter4 0x800
SleepInProgress false
PowerButtonTimestamp 0

Code:
Dump File #1.

Loading Dump File [C:\Windows\Minidump\051610-12890-01.dmp]
Mini Kernel Dump File: Onl... Read more

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RELEVANCY SCORE 63.6

Hi, I've been using this forum as a guest member for a while now to find solutions to problems. And I have found plenty but now I have a problem of my own.

Recetly my computer gave me the Blue Screen and starting dumping the memory, from past experience the last time I let it finish a memory dump I had only 25mb Free space (this was on my previous Windows XP) So I shut it down. Now I have a new computer but I got the Blue Screen this morning and let it perform the dump and restart. I got a solution from Problems and Solutions but all it said is it is a device driver and nothing else which isn't very useful. Im new to threading so any information required please let me know so I can give it to u. Thanks in advance

A:BLUE SCREEN (Windows Unxpected Shutdown)

Hi KMahuka. . .

Welcome to the Tech Support Forum - Vista Support!

Well, I am glad you joined us after your guest appearances as you described, but am sorry it was done so under BSOD circumstances. So let's see if we can find out what the problems is and hopefully the item that you mentioned - the memory dumps will help.

As for those mini kernel memory dumps, please go to the folder c:\windows\minidump and gather all of the files you find there. Also, please run msinfo32 at an Elevated Administrative level -
START | type msinfo32.exe into the start search box | right-click on msinfo32.exe | select Run as Administrator | the msinfo32 viewer should appear | save the file in NFO (System Information File) format - this is very important.

Please zip them up and attach to your next post.

If you have any questions, please let me know - and also allow me a few days to run them as I will be without my primary laptop for several days while it goes in to be serviced for a hardware problem!

Regards. . .

jcgriff2

.

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