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Trackpoint and Touchpad not working. (Yoga 14 20FY...

Q: Trackpoint and Touchpad not working. (Yoga 14 20FY...

Suddenly my trackpoint and touchpad not working . I have update newest synaptics driver but nothing happen . in BIOS setting i didn't see touchpad & trackpoint :/ , help me , pls ??

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RELEVANCY SCORE 200
Preferred Solution: Trackpoint and Touchpad not working. (Yoga 14 20FY...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 84

I got this computer less than a few weeks ago and now the touchpad is completely non-responsive. Obviously something messed up when going from tablet to desktop mode but nothing seems to fix it. I have downloaded the most recent drivers, I have turned the computer on and off but it refuses to function and I have not seen a single solid fix for the issue.Is there any hope for fixing this because I'm going completely out of my wits at this point.
 
Moderator note: restored subject line for benefit of others reading/searching the forum.  Was:  EDIT: Solved.

A:Solved: Lenovo Yoga 14 20FY touchpad is making me ...

Completely uninstalling Elan Smartpad FINALLY fixed it, now the touchpad is less functional than before, but more functional than 'not at all.'

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RELEVANCY SCORE 84

I got this computer less than a few weeks ago and now the touchpad is completely non-responsive. Obviously something messed up when going from tablet to desktop mode but nothing seems to fix it. I have downloaded the most recent drivers, I have turned the computer on and off but it refuses to function and I have not seen a single solid fix for the issue.Is there any hope for fixing this because I'm going completely out of my wits at this point.
 
Moderator note: restored subject line for benefit of others reading/searching the forum.  Was:  EDIT: Solved.

A:Solved: Lenovo 14 Yoga 20 20FY touchpad is making ...

Completely uninstalling Elan Smartpad FINALLY fixed it, now the touchpad is less functional than before, but more functional than 'not at all.'

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RELEVANCY SCORE 84

I am running the latest drivers from Lenovo's website and I have noticed that after a while (possibly after putting my computer to sleep and waking it up again), the ETD Control Center (which must be running in order to have full touchpad functionality) will constantly use ~30% CPU. This obviously impacts battery life, but it also makes my laptop produce more heat and noise than it would otherwise, while running slower. It is undesirable behavior. I have already tried uninstalling the drivers and reinstalling them, running the older version, or running the newer version. Nothing helps. Whenever this software is running, it does not take long before it is thrashing my CPU. Currently I am running the latest version of the software that is available on Lenovo's website, and I have updated everything possible using Lenovo's update software. I am running windows 10 and have the Elan touchpad drivers installed. [screenshot below]ETD Control Center ~30% Constant CPU use Has anyone else had this problem with the elan touchpad/windows 10 combination? If so, what is the resolution? Thanks for your help!

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RELEVANCY SCORE 78.4

My touchpad and trackpoint disables after short usage. Max working time is about an hour, typically much less. Sometimes the keyboard has some delay but usually it works fine. The touchscreen works always. Occastinally the pointers come back for a while. So far I have tried:- Updated everything possible from Lenovo support page- Updated BIOS- Removed Synaptics driver 19.3.4.202. It reinstalled automatically.- Uninstalled every software I could- Disabled startup programs- Compared processes, memory and CPU from task manager when workin and during the issue- Reinstalled Windows- Checked that a bluetooth USB mouse works fine- There is no difference if running on battery or with a cord- Disabled either the touchpad or the trackpoint Seems to me like a driver issue. One anomaly in the drivers. The installed driver 19.3.4.202 date says 16.1.2018 but the support page gives the date 8.2.2018 for the same version.

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RELEVANCY SCORE 78.4

My touchpad and trackpoint disables after short usage. Max working time is about an hour, typically much less. Sometimes the keyboard has some delay but usually it works fine. The touchscreen works always. Occastinally the pointers come back for a while. So far I have tried:- Updated everything possible from Lenovo support page- Updated BIOS- Removed Synaptics driver 19.3.4.202. It reinstalled automatically.- Uninstalled every software I could- Disabled startup programs- Compared processes, memory and CPU from task manager when workin and during the issue- Reinstalled Windows- Checked that a bluetooth USB mouse works fine- There is no difference if running on battery or with a cord- Disabled either the touchpad or the trackpoint Seems to me like a driver issue. One anomaly in the drivers. The installed driver 19.3.4.202 date says 16.1.2018 but the support page gives the date 8.2.2018 for the same version.

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RELEVANCY SCORE 77.6

After using the ThinkPad Yoga 260 for about two weeks, both the trackpoint and touchpad are now unresponsive. I've tried updating the drivers, rolling back the drivers and uninstalling the drivers and installing the latest one. None of it works. I managed to get it working once with a BIOS update but as soon as I put it in sleep mode, both became unresponsive again. Under Mouse Porperties the TouchPad option is grayed out and the TrackPoint option is sometimes grayed out and sometimes not. Regardless, it is completely unresponsive when enabled and disabled.

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RELEVANCY SCORE 77.6

After switching to tablet mode in Windows 10, the touchpad and trackpoint are both disabled. I tried disabling and re-enabling it in the BIOS, no effect. Tried updating to the latest ELAN driver, no luck... in fact, there's no option for enabling / disabling the touchpad in the dialog box, and the ELAN dialog box is just a big blank. Tried uninstalling and reinstalling all Lenovo drivers; no luck. I saw some suggestions that I should disable some sort of Intel sensors in the BIOS, but I couldn't find those settings.  Suggestions?

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RELEVANCY SCORE 77.6

After using the ThinkPad Yoga 260 for about two weeks, both the trackpoint and touchpad are now unresponsive. I've tried updating the drivers, rolling back the drivers and uninstalling the drivers and installing the latest one. None of it works. I managed to get it working once with a BIOS update but as soon as I put it in sleep mode, both became unresponsive again. Under Mouse Porperties the TouchPad option is grayed out and the TrackPoint option is sometimes grayed out and sometimes not. Regardless, it is completely unresponsive when enabled and disabled.

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RELEVANCY SCORE 76.8

Hi All,in the last days i performed a bios upgrade for an issue that now is solved: sometime when i powered on my Yoga 260 only with battery - fully charged - it didn't switch on.....it needed to feel the AC plugged in just for a minute (and than plugged it off), to let me switch on the laptop with battery.  After the Bios Upgrade (N1GET84W 1.63 - 21/12/2017), everythings seems to work properly except for Touchpad/Trackpad: Uefi Bios is correctly configured with the two field of Touchpad and Trackpoint "Enabled"I upgraded all driver of my laptop from Windows Update and from Lenovo Support web page (also checked from Lenovo Vantage app)Under "Mouse Settings" the Touchpad/Trackpoint settings are enabledMouse Settings                    My O.S.: Windows 10 Pro - Versione: 10.0.16299 - Build: 16299 I searched on forum and on internet but i found similar issues with no solutions that worked for me. Any idea about it? Best regards to all and Happy New Year!

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RELEVANCY SCORE 76.4

Weird issue, my Yoga 14 loses the active pen if I switched to Yoga mode.  It can also lose it if it comes out of sleep.  A reboot brings it back so I don't think its hardware.  Once its back it keeps working unless I switch from Yoga mode or back to regular.  Any ideas?

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RELEVANCY SCORE 76.4

Just picked up a new Thinkpad Yoga. Definitely thrilled by the specifications, it seems to be the perfect laptop for me combining dedicated graphics, 2 in 1 capability, and most importantly, a wacom pen. However, upon getting it home, I find the pen doesn't work whatsoever. Curious, I went back to Best Buy and tried the pen on the display model. That one doesn't work either.Do these have some sort of widespread issue with the digitizer pens not working? Is there any known fix for this?













Solved!

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A:Thinkpad Yoga 14 (20FY) Active Pen not working

Hi takantjas. Welcome to the forums.
 
Can you please post the full model number of you machine? for example mine is 20DM008UUS.
Which pen did you get with the Thinkpad Yoga 14?
 
Regards.

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RELEVANCY SCORE 76.4

Yoga 14 20FY is the Best Buy edition. Running Windows 10 Home 64-bit.
 
I looked around and did not see mention of this particular issue.
 
Not exactly sure what triggered this, but it seems like a Windows update may be the culprit. My laptop keyboard has completely stopped working. The trackpoint and trackpad work fine. External keyboard works fine. I have done the System update numerous times and don't see any outstanding updates at all.
 
Have tried to disable the PS2 keyboard driver. It goes ahead and installs a Microsoft driver (dated some time in 2006) for this. Have the Bios updated to the most recent and then installed HotKey drivers - in fact, every update listed (whether critical, recommended or optional).
 
Is there anything else left for me to try before I try to open up the case? Thanks for anything that has helped anybody else with this issue.
 
 
Moderator comment: Model clarified in subject and message body.

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RELEVANCY SCORE 76

Trackpoint on Yoga 12 is working at Windows 10 login screen, but immediately upon logging in to Win 10, the mouse pointer disappears (when using only built-in trackpoint/touchpad). The 'additional mouse settings' reveal the Thinkpad tab and the settings for trackpoint/trackpad, but they are greyed out and not active. Adding a USB mouse brings back the mouse pointer and then the pointer responds to the external device normally. Remove the USB device, and the mouse pointer is unresponsive to trackpoint input. I downloaded and installed most recent synaptics trackpoint driver from Lenovo. Now running driver v. 19.3.4.90. How can I re-enable the trackpoint?Windows is up to date.  

A:Solved: Yoga 12 trackpoint & touchpad become disabled on windows 10 login

I solved this issue by re-installing the latest Lenovo driver, but AFTER I uninstalled the existing driver. I had previously installed the same latest driver without uninstalling the existing driver, and that did not resolve the problem. Apparently installing the new driver only works if the prior driver is first uninstalled.

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RELEVANCY SCORE 75.2

So I have the updated Window 10 Home and Lenovo Settings Ver. 3.169.0.0. It doesn't allow me to adjust Trackpoint or Touchpad speed when I go to the tab "Input". Both speeds are kept lowest and I cannot scroll the bars at all. What I can do is go to Synaptics Control Panel to adjust the speeds. However every time I open the laptop again after Sleep or Reboot, the speeds go back to lowest again. Please help me solve this issue. Thanks!

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RELEVANCY SCORE 75.2

 The trackpoint is disabled (greyed out and not ticked) in the ultranav tab mouse properties. Touchpad is enabled, however also not working. The trackpoint and the three buttons never worked since I got this Laptop. Meanwhile, I tried the following: - Disable/Enable in BIOS- Update BIOS to latest version- Re-install Ultranav drivers (several times)- Update all WIN10(64Bit) updates- Update all Lenovo updates from Lenovo website.- Install  uptodate driver I can find on the Synaptics website. None of them worked, nothing changed.Please help!

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RELEVANCY SCORE 74

So, during the windows installer, no mouse. I couldn't see the pointer, neither the touchpad or trackpoint worked. I managed through using the keyboard, then once I got to the desktop I installed the "Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad" driver and rebooted. Still not working. I installed the thinkvantage system update, it detects no updates. I installed the service bridge. No updates. I then made a linux live USB that I use to install manjaro on all my laptops, yes everything worked out of the box on my previous x1 carbon. Touchpad doesn't work, xorg doesn't even recognize any touchpad present. Anyone else have this? Any solutions? This is actually my 2nd X1 carbon; the first works well but the mouse buttons are loose so Lenovo promised waived restocking and shipping with the purchase of a new order of equal or greater value; I ordered another one with plans to return the first one, because I really needed to keep it for work while I waited for the new one. The new one is actually flawless in terms of build, mouse buttons are solid, the CMOS battery is not loose and producing a rattling noise as it is in the first one, and the bottom cover doesn't have the clicking noise that so many are afflicted with. Really I'm willing to try anything to fix the touchpad.

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RELEVANCY SCORE 74

Hello,My touchpad and TrackPoint stoped working after installing the 8/30/18 Synaptics driver from the t480 driver downloads.Before that, i had installed build 18204 from the Windows Insiders skip ahead and noticed that the TrackPoint did not work, but the touchpad did, so i decided to go install the newest drivers. Low and behold now both devices do not work. I took the issue to a large Tech Support discord found here: https://discord.gg/B8P97FhThe person helping me could not find a solution and pointed me to the Microsoft Community discord serverThe Microsoft Community server did do or say anything about my issue so i moved onto https://support.microsoft.com/After starting a thread on there I got help from someone, but all of the solutions given to me did not work, my ms answers thread is here: httpsbit.ly2LNnTf7 At this point, after installing or reseting windows at least 5 times, this is no longer a Microsoft problem, so i decided to come here.Everything after this point is happening on a stable public release of windows like version 1703 or 1803, not an Insider buildNote that the Touchpad has not worked on public version 1803 & 1703, and does not work on Insider builds 17723, 17713, & 18204 so far. Even with the propper drivers installed, any and all touchpad input is not registeredWindow as seen here, but even though it says the touchpad is on the touchpad does not workAfter seeing that Settings is lying to me, I decide to check device manage... Read more

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RELEVANCY SCORE 74

Good Day!I'm from the Philippines and I bought a refurbished thinkpad p50 from the US at 2016 and I extended its NBD warranty until June 1, 2018. The touchpad and trackpad suddenly stopped working a few weeks ago and it seems that the bios can't recognize them. The wifi reception seems to have also weaken, requiring me to be closer to the wifi source than before. I also tried reinstalling the drivers but it can't still identify the two pointing device. I'm actually planning to ship it to the US this week before my NBD warranty expires, but I don't know anyone from the US right now to avail the NBD service. May I know which address must I send it to, and the proper procedures to avail the repairs?I already spent $170 for the warranty extension last year, and I'll be spending another $100 for the DHL shipping to the US. May I also know if Lenovo will answer the shipping back to my country, since if not, I'll be spending another $100 for it to be shipped back to the Philippines?I also tried calling the service center from the US but I kept on having long calls with no response. Thanks!

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RELEVANCY SCORE 74

Hi all Can anyone help me diagnose a problem I'm having with a friends T410. The trackpoint and touchpad buttons have stopped working (both left and right click). I am forced to use the laptop with an external mouse. The trackpad and touchpoint themselves both work just can't click anything, I have tried uninstalling drivers and re-installing but that hasn't helped, have also run Hirens boot cd - Mini XP mode and the buttons don't work there either. Sounds like a hardware issue to me but would like a second opinion before I start pulling it apart! Many thanks Chris

A:Touchpad and Trackpoint buttons not working

Hi whitehouse87,
  Welcome to Lenovo Community! And happy to have you again.
 
As I understand that you are facing issue with Touchpad & Trackpoint buttons are not working in T410.
You have tried almost everything & I don't think so its related to software or drivers. You can check without drivers once whether clicks are working or not. Else its a hardware issue for sure
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 74

Recently got a new Carbon x1, and everything was working fine, but once I closed the laptop and when I woke it up neither TrackPoint nor touchpad was working. Reboots didn't help. Tried installing Synaptics drivers - it said there was no device for update. Device manager detects the touchpad as Microsoft mouse with corresponding drivers (screenshot attached).  Also tried installing update for TrackPoint from the drivers list, it said it needed a reboot to install, after reboot there was an error window that suggested trying once again, several times I saw this message.Anyone have this? Are there any possible solutions?(Searched on the forum, but the solutions were not for my case or didn't work)P.S. It would be kinda stupid for a $1500 laptop not to work because of a touchpad

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RELEVANCY SCORE 73.6

I was having responsiveness issues with the trackpad for a while, then, i open my laptop one day and it's completely unresponsive, as well has the backlit keyboard not working (the hotkey still pops up that it's "lighting up" the keyboard, but no actual lights) and the trackpoint being completely unresponsive too. I've tried:- Restarting computer- Using Lenovo's various "fixing" softwares- Looking for a keyboard firmware shortcut for enabling/disabling trackpad, (doesn't exist on this computer)- Re installing drivers (Ultranav driver refuses to install manually, "driver installation failed")- Booting on a non microsoft OS (Booted on a linux Mint installation and it still doesn't work)- Booting into BIOS and looking for "enable/disable trackpad option", That option does not exist for me.- Opening up computer and checking the physical connection, All plugged in fine. When i open the device manager in windows there is no entry for the mouse whatsoever. The touch screen and the pen both work fine. I think it all points towards a hardware issue, i can pick up another trackpad on ebay for pretty cheap, but obviously i'd like to make sure that it would actually solve the issues.  The major confusion for me is that why would faulty trackpad hardware stop the backlit keyboard from lighting up? How are the two linked? Any ideas appreciated, Thanks!

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RELEVANCY SCORE 73.2

Hey there! Just today, a rather big problem came up on my T430: The Synaptics Ultranav Driver seems to have stopped working.Keyboard is still working fine, and touchpad also works after uninstalling Synaptics Ultranav. Trackpoint never works and Touchpad stops working as soon as Windows (automatically) reinstalls Synaptics Ultranav. Both are enabled in BIOS. I've tried pretty much anything, from reinstlaling Synaptics drivers (multiple times) to updating BIOS. I'm at a loss here.I'm absolutely positive that this is a problem on Synaptics' side. This is what their controls panel looks like:As you see, touchpad and trackpoint are greyed out. Again, they're enabled in BIOS and I can rule out any hardware-side problem. Any kind of help would be highly appreciated.

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RELEVANCY SCORE 73.2

Hi, After dropping my laptop, both touchpad and trackpont have stopped working along with buttons on touchpad. I am wondering if I need to replace keyboard and touchpad or should I have a look at something first before doing this. I've checked Hardware maintenance manual and couldn't find any related information regarding this. 

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RELEVANCY SCORE 73.2

Hello, I'm new here and I was hoping that someone could help me with my laptop.I have a IBM Lenovo T410, that was working very well with Windows 7 Professional, including the Touchpad and Trackpoint. Meanwhile, the hard drive got broke down and I decided to replace him with a SSD and upgraded SO to Windows 10, and then the problems became with Touchpad and Trackpoint. I already installed all the drives that I have found on Internet and on Lenovo forums and support pages but none works. Every time that I go to Control Panel > Mouse I get an error that tells me that there is a problem with Synaptics device, telling me to uninstall and reboot. Meanwhile, I installed windows 8.1 Pro, guessing that it could have some incompatibility with Windows 10, but the problem remains the same. Can anyone help me with this? How can I solve the problem? Where can I find the right drivers for my device?Thank you very much!   

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RELEVANCY SCORE 73.2

I have a Thinkpad T440S and have a problem that many have reported. The trackpoint and touchpad initially work upon bootup but then stop working after a few minutes.I believe I've tried everything (uninstall/reinstall drivers, replace keyboard, replace hard drive and do a complete reinstall of all software, update everything, etc etc etc). Nothing works and the only reason I can still use my computer is that a wireless mouse will work. It's time to get a new computer. I've bought Thinkpads for more than a decade but I still see this problem being reported for the T470 so Lenovo can't or won't bother to fix this. Any suggestions for a different brand and model? I do like the trackpoint so does that mean Dell is my only alternative?

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RELEVANCY SCORE 73.2

Hi guys, i´ve a problem, buy a t430 used a few di ays ago, so i reinstalled W10 then installed all drivers, i gone in the bios and checked than Trackpoint and Touchpad option were enabled. Everything was fine but the trackpoint option in mouse options was disabled. So i upgraded the bios (and i reinstalled drivers), but nothing, migrated the system to Uefi from Legacy (with W10 utilitie) and reinstalled the drivers, but nothing.If i desactivate touchpad option in the Bios the trackpoint starts to works. (but obiously the touchpad doesn´t work).Idk what else to do, i really would like to use the two options at the same time.

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RELEVANCY SCORE 72.4

My trackpad and trackpoint died while I was editing text (no load, no updates, just typing and stuff). Trying to fix that I successfully updated BIOS on fresh windows installation and tried to update touchpad/trackpoint firmware, but got errors, similar to the ones in that thread. In particular, I am getting :"fail to enter transparent mode" error on the trackpoint firmware update"0x0" error on the touchpad firmware update No found solutions helped. Any thoughts or ideas? Warranty service is not operating at the weekends, so I would love to hear any suggestions.

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RELEVANCY SCORE 72.4

Hi all. I've seen this issue posted about many times before and can't get a hold of lenovo. When I try to use the "contact us - email" page the link doesn't work!  I have a x250 I purchased in 2015. It has been working great until recently. I usually use the trackpoint and have the touchpad disabled. Recently it just stops working and the only way I can get the mouse to function again is by using an external standard mouse. When I go to mouse settings it doesn't even recognize that I have a touchpad/trackpoint, even after installing updated ULTRANAV drivers. This also extends to the keyboard, some days the keyboard will not work at all. The only thing I can do is restart 100 times and cross my fingers it works one time. I've tried moving the mouse at the login screen, pressing firmly on the touchpad, etc. Nothing works aside from the off chance it cooperates after restarting.So, I have updated drivers numerous times for windows 10 and yet my trackpoint/touchpad still seem to rarely work. I am out of a warranty on this so I'm not sure what to do. My boyfriend is suggesting a factory reset, does anyone think that will work or have any other ideas? Thanks.

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RELEVANCY SCORE 72.4

Hello, anyone solved this problem or advice please ? The Touchpad and Trackpoint stop working when an external mouse is connected.  Tried several different USB / Bluetooth mice.Also tried in a different T480 Laptop, same issue follows. The option "Leave touchpad on when a mouse is connected" is ticked on in the Touchpad settings. Thanks.

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RELEVANCY SCORE 72.4

Hi All, I've had a rather weird problem over the past week. I'll be working on my computer and everything is working fine, until I eventually close/reopen my laptop after which point in time the TouchPad and TrackPoint stops working completely (e.g. I can't move the cursor, I can't scroll, I can't click...but I can use the keyboard). Note that this doesn't happen 100% of the time but more like 85%. If I restart the computer, 9 times out of 10 that resolves the problem, but it's not the most elegant solution in the world. Interestingly, my USB mouse still works even when my TrackPad isn't working, thus I can't tell if it is a hardware or software issue. Does anyone have suggestions as to how to proceed? I'm running Windows 7 (64-bit). Thanks!Z

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RELEVANCY SCORE 72

Dear All,  My Thinkpad P52 are working fine. But after i'm updated the TrackPoint Firmware Update Utility version 07 Nov 2018 from lenovo office site, my  Touchpad and Trackpoint stoped working.  I'm retry install but same error  After restart Windows, i seen this error "PS/2 Mouse Not Detected"  I looking on this forum, and seen many people was installed this firmware got same error ! X1 Carbon 6th Gen: Synaptics Touchpad Firmware Update broke Touchpad and Trackpoint : forums.lenovo....  This issue solved when Lenovo release new version to fix this error on X1 Carbon, but on Lenovo Thinkpad P52 still have error and we waiting for solutions to fix this. My Thinkpad P52 : Win 10 x64 , I7, P3000, 32GB ,1TB PCIeBIOS Version:  N2CET35W (1.18)BIOS Date:       2018-12-14Machine Type Model: 20M9CT01WW This's my log of TrackPoint-Flash Utility v1.0.0.38 (on lenovo website show this v1.0.0.4) ****************************************TrackPoint-Flash Utility v1.0.0.382018-12-22 10:41:52[10:41:52.303] IAP_MODE: TVSU_FLASH_FW[10:41:52.303] Command Line: "C:\DRIVERS\WIN\Elantech_TrackPointFW\FWUpdate.exe"[10:41:53.898] default interface: PS2[10:41:53.898] OS: 64-bit[10:41:53.929] [WARNING]: 1.6151-1.6399(0.0248) :Write 0x00 => TimeOut[10:41:53.960] IsElanTP: 1[10:41:53.960] Load image file: C:\DRIVERS\WIN\Elantech_TrackPointFW\PSG8E8_RANKA_fv11... Read more

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RELEVANCY SCORE 72

Hi, I put my laptop to sleep mode (AC Adapter on) for 7 hours, then both trackpoint and touchpad stopped working. OS is Windows 10 pro. I updated the UltraNav, the auto-detect system update webpage shows that I am using a T470 (Type 20HD, 20HE) Laptop (ThinkPad), and "No drivers are required to update for your machine". And also I load the setup to default from BIOS (both trackpoint and touchpad are "ON") None of the current solutions I can find on the forum works, so please help me !

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RELEVANCY SCORE 70

Hi,A month ago, I purchased a Thinkpad X390 Yoga running Windows 10 Education via my school's one to one program. About two weeks ago, my trackpad and trackpoint stopped working once I connected a bluetooth mouse to it, and was still disabled after I turned the mouse off. The problem disappeared either after I left the laptop alone for a while or after I restarted it. It has happened a few times ever since, including right now. At the time I am typing this post, the trackpoint and trackpad are both disabled, even after I restarted my laptop, and the only way I have been able to navigate around my laptop is via the touchscreen and my mouse. I went to Synaptics Trackpoint through settings, but for some reason, all of the settings were disabled. Is there a way I can resolve this problem? 

A:X390 Yoga Trackpoint not working

My trackpoint started working again after another restart, and now I can access Synaptics. However, I'm certain that it will happen again.

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RELEVANCY SCORE 70

The trackpoint on my Yoga 12 frequently stops working. Trackpad and buttons continue to function. I am running the latest drivers.  I just received my machine back from the depot and they just reinstalled Windows 10 and the problem is still occuring.  Whenever it stops I can reinstall the synaptics trackpoint driver and it comes back to life.  Sometimes it is only for a minute other times much longer.  Any ideas?  Thanks in advance.

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RELEVANCY SCORE 70

I have a Yoga 370 with Windows 10 on it. The trackpad and trackpoint have ceased functioning. I have had this happen in the past and if I deleted the drivers and let them reinstall it resolves the issue.Not this time.I have also checked in UEFI and in Windows itself, the trackpad and trackpoint are enabled in both.i have tried to disable the trackpad and trackpoint and then re enable but no love.I have opened the bottom and reset the connectors, no love.The touch screen does still work but it is very annoying as the only mouse.I can put wireless mouse on it and it works but I should not have to do that.I have looked for replacment trackpad but have not been able to find anything.The fact that they both stopped working at the same time makes me think it is disabled but where?

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RELEVANCY SCORE 69.2

Hello,  I have had my yoga 12 for a couple of months now, and I just recently noticed an issue with the Trackpoint. After using the trackpoint for several minutes, 10-20 mins, the trackpoint will stop working. The buttons and touch pad remain functional, however the red trackpoint ceases to function. The only way I have been able to fix it is by rebooting the entire machine. I have searched around and havent seen a clear solution to my issue. My system spec's are listed below. If anyone has any suggestions, it would be greatly appreciated.  Product number: 20DL0038USBIOS: JEET73WW 1.22OS: Windows 10 Pro Build 1511OS Build: 10586.318Synaptic Driver: 19.0.17.54 

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RELEVANCY SCORE 69.2

Hi, I couldn't find any working solution via Google, so I hope somebody can help with this... I installed a fresh Windows 10 Pro on the Lenovo Yoga S1 and now the three buttons above the touchpad are not working, the TrackPoint is working fine. I tried Installing the Mouse  Touchpad driver from the support website (UltraNav 19.0.17.140) but no change. The update utility does not suggest anything to install. In device manager there are two unknown devices:ACPI\INT33A0\0ACPI\BCM2F10\0 This might have to do something with it... On the support website I cannot see any ACPI driver for this model, is this right?  ThanksGideon

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RELEVANCY SCORE 68.4

 Hi, I have a ThinkPad Yoga 12 2nd gen with these specs: -Processor: Intel core i5-5300U-Ram: 8GB-Hard Drive: Samsung 850 Pro 512GB SSD (installed by myself) and SanDisk 16GB PCIe M.2-Screen: Full HD 10 point multi-touch with Wacom digitizer-BIOS: JEET78WW (1.27) The trackpad and trackpoint on this laptop has stopped working the second time and with that, the CPU fan has halted as well, with the backlit function of the keyboard non-working as well. The fan is really important because my heavy-duty use of this machine makes it really hot real quick. My laptop is pretty much useless without it and want a solution for it. I did try to update my BIOS for this because on some forums, this was an issue fixed by updating their BIOS. The system does not recognize the Synaptics trackpad and trackpoint (yes the TRACKPOINT is not working as well) and I have tried downloading the drivers of the trackpad, but to no luck the system did not recognize the trackpad. It seems as if there is a faulty connection physically, but I could not figure it out. The first time it happened, I sent it back for an in Depot Service, but this time around, I am out of warranty and when I asked a ThinkPad Certified Technician, he recommended me to simply buy a new machine rather than getting it serviced because it would cost me more than half as much of the original price of my laptop. I really like this laptop and don't want to change it, but if I have to, the 8th generation Intel pro... Read more

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RELEVANCY SCORE 67.6

The Trackpad is unusable on my Thinkpad Yoga 260. When I try to use it it doesn't respond most of the time. Strangly though when I use the very tip of my finger it does work. To me that sounds like the palm rejection is too harsh. Also the scrolling gesture doesn't work if I place my fingers vertically. It does work if I place them horizontally). The Trackpad is from Elantech. I tried changing the driver settings, re-installing it and nothing helped. The problem with the Trackpoint is that when I try to scroll vertically using the middle button the scrolling symbol often first shows up horizontally and I need to press the trackpoint hard to get it to scroll. This all on Windows 10. I am thinking that this is all a driver issue because I tried out Ubuntu and there it works without problems also uninstalling the driver gets the Touchpad to work but the gestures don't work then. But if this is a driver issue shouldn't everyone have this problem?

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RELEVANCY SCORE 67.6

The Trackpad is unusable on my Thinkpad Yoga 260. When I try to use it it doesn't respond most of the time. Strangly though when I use the very tip of my finger it does work. To me that sounds like the palm rejection is too harsh. Also the scrolling gesture doesn't work if I place my fingers vertically. It does work if I place them horizontally). The Trackpad is from Elantech. I tried changing the driver settings, re-installing it and nothing helped. The problem with the Trackpoint is that when I try to scroll vertically using the middle button the scrolling symbol often first shows up horizontally and I need to press the trackpoint hard to get it to scroll. This all on Windows 10. I am thinking that this is all a driver issue because I tried out Ubuntu and there it works without problems also uninstalling the driver gets the Touchpad to work but the gestures don't work then. But if this is a driver issue shouldn't everyone have this problem?

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