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Lenovo ideapad 320-15ABR Blue Screen of Death issues while watching movies online

Q: Lenovo ideapad 320-15ABR Blue Screen of Death issues while watching movies online

Good afternoon all. I'm hoping someone here can help me with this. I bought this Lenovo ideapad 320-15ABR at Thanksgiving and received it at the beginning of December. I bought it mainly so that I could use Photoshop, Microsoft Office and to watch TV/movies online. The only things I've installed on this computer since receiving it was the Photoshop 2018 and Avast Antivirus. I disabled the Windows Defender antivirus and I couldn't find McCaffee anywhere on my computer. Anyway, I've used this computer to watch movies a few times now for the last several weekends and at least once during a movie (either through Netflix or Amazon Prime) I will get an error message that reads something along the lines of: "Your PC ran into a problem and needs to restart." Basically the blue screen of death. It's incredibly frustrating because I've been happy with Lenovo products in the past. I'm also not a huge fan of Windows 10 and while I don't blame Lenovo for the changes Microsoft keeps making, these new changes coupled with the constant blue screens of death on a brand spanking new computer have made me a very unhappy customer. Because of the changes with Windows, I'm not familiar at all with how to troubleshoot this problem (or even where to start) to see if there is something wrong with my laptop hardware or if it's a driver error. If I can I'd like to try to understand how to find out what the real problem is and what is causing this EXTREMELY FRUSTRATING error. I've done some reading online and some places say driver error. Some places say hardware error. What can I do to try to figure out what the specific error is that is causing my computer to shut down when I watch movies? How would I go about it? I'm not super computer literate as far as how things work and a lot of computer jargon, though I can follow instructions. I just want to make sure that I have a good set of instructions to follow to try to figure this problem out that I can understand. Thank you in advance for any and all help that is given.

Preferred Solution: Lenovo ideapad 320-15ABR Blue Screen of Death issues while watching movies online

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Lenovo ideapad 320-15ABR Blue Screen of Death issues while watching movies online

Reinstall Windows And Install Hotfix update..

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hi i have been experiencing some problems with my pc suffering from the blue screen of death while steaming video online, this has happened 3 times now and i would just like to get an idea as to what could be wrong , the last 2 times happened within about an hour of each-other which is concerning , i put my gpu through a stress test and it works fine but have yet to test my other components here are my details
os=windows 7 ultimate
self installed
age of system 1 year and 3 months
age of os about 1 year and 1 month, had to re-install following some problems with the original install
cpu= amd phentom II x6 1100t
gpu= ati radion hd 5770
motherboard= ASUS m4a87td evo
psu= coser 600w (i think)

thank you for your time

A:blue screen of death on watching movies online

Your crash reports indicate a possible problem with your Windows installation. Please download and run the MGA Diag Tool. When it finishes, hit the copy button, and paste in your next post with [code]<MGADiag info>[/code] surrounding the MGADiag info.


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Recently,My Lenovo IdeaPad 310-15ABR has been freezing on the loading screen.  Ive done the following steps to fix it.Novo Button? Where's that because there is none. Restart over and over again.  Try Booting into BIOS by FN+F2 and F2

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Just a heads-up: I bought this Lenovo Yoga 13 Ideapad in 2013, so it's out of warranty. Proceed to read my problem..... I always get a black screen whenever I shut off my laptop and turn it back on again, which is why I lock my laptop instead. But when I DO lock it and get back on it the next morning, I encounter the Black screen of death and instead of my lockscreen immediately appearing like normal after I lock it and have left it overnight & try to get on it, I have to shut down my laptop and turn it back on because my laptop won't immedately take me to the lock screen so I can log into my computer.  Today (March 17, 2017), I had to shut down and turn on my laptop while pressing the rotation button button or the OneKey Recovery button (the button with a circle and a line going through it; I don't know exactly what it's called, but I think it's the recovery button OR the screen rotation button, on the right hand side of the computer: If anyone knows the name of this button, please let me know!)..I tried this 5 times and It wouldn't turn on. The 6th time pressing the Recovery button OR the screen rotation button on the right side of the laptop (whatever it's called), it did work and now I'm on my laptop typing like normal. But this Lenovo Yoga Ideapad 13 only works when it wants to. Is there any proven fix to this hardware issue? I was told that it was a motherboad issue, but what's the real culprit? And is the motherboard what's actually giving me th... Read more

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Hello, I really need help with this computer. I had this computer for a little over a year and since the beginning had this blue screen problem. I later on formatted the computer but the blue screen problem will not go away. I really wish someone could help me fix the problem. Thanks
Please find attach the zip file.

A:Blue Screen Constantly and maybe caused when watching movies.

Your problems are...

* Network driver NETw5s64.sys from early 2009
Please reinstall with the newest available.

* Mcaffee
McAffee is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials at least to test.

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Microsoft Security Essentials - Free Antivirus for Windows
* You also need to update to Sp-1
First please run SURT > System Readiness Update Tool.

Ensure you install the correct 64 or 32bit option for your system.

Download the System Update Readiness Tool (64 bit)
Download the System Update Readiness Tool (32 bit)

ISC Diary | Windows 7 / 2008 R2 Service Pack 1 Problems

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My laptop has started to have blue screen errors in the last weeks/months.This is happening more and more frequently (1-2 times per week). This happens while working normally (maybe with music streaming on Chrome with Pandora or Spotify?). In addition to this from time to time (once every 1-2 months) it completely crushes / freezes and I can only turn it off with the power button. It's is worth mentioning that I like to keep the computer on with many programs running, many PDF/word files open, and many chrome tabs open, and to restart it only every few weeks. I have already tried to update all the drivers and windows (Windows 10 Education, version 1709, build 16299.371), also using the Lenovo tool to update the system but it looks like it is not enough. Could it be the old BIOS. I am still running CDCN25WW. Is it worth trying to update to CDCN54WW? I wouldn't like to cause more damage... Thanks!

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as the subject implies, My ideapad 320-15 ABR keeps freezing and makes a buzzing sound that comes from the audio port cause i hear it coming through my headphones. this has happened to me only 3 times, once about 3 months ago and 2 times tonight. ive read about uninstalling and reinstalling drives, ive also hears of overheating or maybe a defect. does anyone have any idea on what to do because i sure dont. ive had my laptop for about 6 months and i am not sure what i should do. any help would be a greatly appreciated

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Have been having some random crashes, replaced HP Officejet driver but it is not working correctly. Noticed a lot of DNS client events and other weird events. I've run Malware Bytes, super antispyware and windows defender scan with no malware showing up. attached zip file with requested info.

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BCCode : 1000008e BCP1 : E0000001 BCP2 : B84A0925 BCP3 : B29462F8
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 768_1

The computer will just freeze. These are the error codes I get from the error report I really have no idea what is wrong, my Hard drive seems to kind of hang when this happens.

I have reinstalled windows once already complete fresh install not a recovery install. I tried everything that I know. I can play games fine do everything else fine except watch streaming video(includes youtube.com sometimes)

I can't do the memtest cause I do not have a cd burner or a floppy drive.


Intel core 2 duo
E7500 @ 2.93 GHz
3gig of RAM
Windows XP home sp3
9600 GT nvidia card

If there is more information you need just ask..any help is apprecciated thanks.

A:Blue screen while watching online videos


Download and run this application: BSOD_XP_v1.3_jcgriff2_PROD.exe.
Once it has finished running zip the folder TSF_XP_Support which can be found in your Documents folder.
Attach the zipped file to your next post.

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Hi! I recently changed my system to W7, actually it was my neighbor, I must admit that I don't know a thing about computers. (Edit: I asked him to do install it all over again after this problem, and he did, but the problem is still here.)Anyway, ever since then, everytime I try to use bitorrent, or just download something normally (although normal donwloads takes a lot longer to get the BSOD) i get the blue screen.Same for videos, but this one is more randow. It happens both on youtube and on vlc, or on any site that has any video, really. On vlc it seems to happen more often, though.  Oh yes, it also happens when I acess tumblr. I'm not exactly sure what triggers it. Now, usually it crashes a little after I start watching videos or downloading something, does not take long but it's not immediatly. But earlier today, it crashed immediatly after watching/downloading. It just stopped like, in the last hour or so. This is really bugging me.Not sure if it's relevant, but someone told me it could be a driver thing, so I used slimdrivers. The problem is still here, though.Can anyone help me? What information do you need? Like I said, I don't know a thing.

A:Blue screen of death when using bitorrent or watching videos

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

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and torrenting.

Basically, when I started downloading the torrent file, my computer started to act weird and BSOD'ed on me. I tried to see what's wrong and ran Windows Diagnostic Memory test to rule out a memory problem and it passed with 2 runs. I also did sfc /scannow and nothing shows up.

Everytime I start up, I got a BSOD as soon as the torrent started downloading again.

I have ran a bad hard drive sector test roughly 2 days ago and all three of my drives are fine. I suspect it might be the file I was torrenting since I stopped the Torrent now and so far I haven't blue screened yet.

Here are my computer's specs:
Intel Core i7 2700K
MSI Nvidia GTX 680 GPU
16 GB Kingston Hyperx RAM 1600 mhz
Intel 520 120 GB SSD with 3 TB Hard disk space.
z77m-d3h-mvp gigabyte motherboard.

I have BSOD viewer and here are the dump files that I have been handed:
Attachment 262096

Attachment 262097

Attachment 262098

Attachment 262099

I need to write up a report for Thursday so it would help to get this BSOD issue fixed ASAP. I hope it's not a hardware issue since it was running fine for 3 months since I added the GPU up until now.

Thank you.

A:Blue Screen of death while doing homework, watching flash video

Please follow steps outlined here to get BSOD help:


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Hi I took the advise of this blog regarding Total System Care which claimed to "fix" my blue screen of death problem
What led me to this blog and eventually this forum was that I've been getting this blue screen error after a session of watching videos on youtube.After a dozen of videos my pc sort of blacks out then it goes back to normal.This is just where it gets bad.The 2nd time it does it the screen "brakes" and I get the blue screen of death with the error Bad_Pool_Header.I searched on goggle for a solution to this and that's where I installed Total System Care which I just removed after reading that blog.I'm currently running malware bytes to remove anything it might have left behind.
What's odd is that I had this same problem a year ago but it was when I was using internet explorer browser.Switching to Chrome browser eliminated that problem completely.No more black outs,blue screen of death,and green videos.This is what saved me from going back to staples and returning my laptop.Now it's back...now that I've switched to Chrome and Torch browser that trick isn't working.
When I had this problem back then what I would do is after the first blackout I closed the internet explorer browser and start it again.This would fix it temporarily until I finally got the blue screen of death when I forgot to close it after the first blackout.Another problem is after the first blackout any video... Read more

A:Bad_Pool_Header (Blue Screen of Death) after watching video media

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

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I have Lenovo IdeaPad 320-15ABR, AMD A12 RAM 8GB, I want to upgrade the performance of the laptop, I want to upgrade the RAM to 16 gb, how to do? how much GB of RAM should I add, and ram specification to be compatible with the laptop, and I want to replace the hard drive with SSD, what specifications are competible with the laptop. Thanks

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Aç?lm?yor siyah ekran fan sesi geliyor ama aç?lm?yor.Bios güncellenirken kapand?.Ne yapmal?y?m lütfen yard?m edin.

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Hello On my brand new Lenovo Ideapad MIIX 700-12ISK with Windows 10, Movies & TV will show the black screen ,with infinte loading animation in the center of the screen, no matter of what file I'm trying to play to.Does anyone have a solution on this?The drivers are up-to-date. Thank you

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Alright so a couple months ago my computer crashed and I was told it was a hard drive problem. So I got a new hard drive and installed it myself reinstalling windows and everything else. After a bout a week my computer would randomly shut off the screens image would become jumbled with dark lines running horizontally across and then it would either shut off or give me the BSOD. The BSOD flashes fast so I can't write down any information from it. This has happened repeatedly for about 3 months since every couple days. Usually I leave my laptop alone for about 15 min and then I can start it up again. The problem seems to happen mostly when i watch videos or go on sites with a lot of media going on. I think I've installed all the drivers i need to. I'm hoping it is not a hardware problem because i just bought this hard drive. I never had this problem before when i had the old hard drive. If any one could give me some help that would be awesome. I also ran check disk and it came up with nothing. My laptop is an HP G72 Notebook running windows 7. Hard drive is a western digital 250 gb.

A:Blue Screen of Death and Random shut downs after watching videos

Hello and Welcome -First -Please download BlueScreenView from the link below:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next replyNext -Please post a snapshot with Speccy as this may also give us a bit more to look at -Publish a Snapshot using Speccy =<<Follow These DirectionsThank You -

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wanted to watch some movies online but the really do not know how too. was wondering if there is a way to use media center and or media player to make the picture more clear...

A:Solved: watching tv and movies online

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can anyone recommend an online site for downloading and watching movies on one's computer? the type one legitimately pays for.(no adult ones) a pay per movie type or one fee per month type.

general titles not foreign or obsure movie titles.

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Hello everyone,

For a long time I've been messed up with online movies frame (sorry I don't know if I'm using the right sentence here) on my netbook (MSI U270).
I use Windows 7 Home Premium 64 bit. I have the newest drivers. Internet 1MB/s - I always had this.
The worst is when I enter a full screen, deosn't matter whether it is Youtube or other site with online movies. This is most seeing when slow scenes are shown. When I connect my monitor (Dell P2414H 24') it lags more than it is without the monitor... I normally use the monitor. Changing the pixels doesn't help - 720 > 360. I have never had this issue. I have Chrome and Firefox (Adobe Flash Player is installed - 10 at the moment). I tried with a flash some tricks, I installed lighter version of it - 10 but without a result. I tried to install some extensions to Chrome to force a browser to using flash instead html5 - still the same. I disabled hardware acceleration in Chrome. In firefox I disabled flash protectedmode.
In this forum I made a thread when I posted my hardware tests, all seems fine:
Recently BSOD on a new Windows // ntoskrnl.exe

On the other hand... I copied a URL link from YT and pasted it into VLC player and it works perfectly.
Movies on my hdd works fine, the problem only appears while in a browser mode. It has to be something with a flash or?

#I made a short recording with my phone showing the problem on a one YT video:


A:'Lagging' while watching online movies

Current version of Flash is 18 - did you make a typo?, maybe your browsers need an update too?

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whats the best driver for whatiching online video?
adobe flashplayer
adobe shockwave

EG:you have high speed internet,you use youtube alot.but you download limit is high so they dont lower your speed.but internet explorer still takes along time to load you videos NOT DOWNLOAD LOAD! like on youtube it takes up to 5 minutes to load videos(esspecialy when you wait ages only to get "rick rolled")can you speed this up? And can you do it with minimum assembley required without using a download?

thanks,again vista forums
skript kiddie

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I need help on choosing the suitable 8GB DDR4 RAM for my LaptopMy MTM are: 80XS0023MJ

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I have Lenovo IdeaPad 320-15ABR, AMD A12 RAM 8GB, I want to upgrade the performance of the laptop, I want to upgrade the RAM to 16 gb, how to do? how much GB of RAM should I add, and ram specification to be compatible with the laptop, and I want to replace the hard drive with SSD, what specifications are competible with the laptop. Thanks

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No matter what I try, this laptop restarts and it keeps doing so since I bought it.I tried several workarounds, including that one that says to disable fast start but I never got it to run without reboots. So I dropped Windows completely and I installed Ubuntu, but that didn't help much; the computer still restarts. Can anyone tell me why this happens, at least? I'm getting mad.

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Hey guys,I've recently purchased this laptop, but I can't seem to make it work as I would expect it to work. So the thing is, I bought this laptop for learning purposes, but also for gaming. I didn't have big expectations, because this is not a gamer laptop, but it does have decent specs. I think the problem might be with the drivers, because even if I change the graphics in-game, the fps doesn't  change, I get the same fps in League of legends with very low settings and with high-medium settings, and also get constant fps-spikes, or some other games can't even detect my secondary gpu(for example: Path of the exile, Civ VI, none of these are very demanding games). The things I tried:downloading drivers from lenovo websitetrying to update these drivers with through radeon settingsclearing all the drivers, and using auto-detect of amd to download new driversmessing around with radeon settings options(assigning gpus to programs/setting priority to them)checking if it was a temperature issue(nothing went above 60 °C)I also want to add, that I tried most of these right after installing windows on my laptop, so it was relatively clean.Please tell me, what I can do to make it work, or if I should give up, because thats what this laptop has to offer. Thank you in advance,Tamás My specs:ProcessorAMD A12-9720P RADEON R7, 12 COMPUTE CORES 4C+8G Video CardAMD Radeon R7 Graphics Video Card #2AMD Radeon R8 M535DX RAM4.0 GB Operating Syste... Read more

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I bought a Lenovo IdeaPad 320-15ABR two or three months ago from a Best Buy in the area, and recently I've been having issues where the computer will just freeze. Basically what happens is that I will be doing something, like watching a video or playing some game, and then after a while the computer will freeze, forcing me to shut down the computer manually by holding down the power button for a few seconds, which I know is not good for the computer. Recently, I've also had issues with the computer even freezing after a couple hours of being idle. I got this laptop so I could do work on my college assignments and also be able to get some gaming capability out of it as well, as it's better than the laptop I had initially, and I would like to get this figured out. Any help would be really appreciated.

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i managed to fry the power in part of motherboard after water damage. but the battery part still works. i connected an old battery and it booted. i need the pinouts and voltages, etc so i can i theory connect a external power source. this would save me 200 quid on a new motherboard. this is the 2nd 310 laptop that i have broken due to water damage, so im looking for a cheap fix. im not a beginner to electronics but ive looked everywhere and cannot find a schematic or diagram. please help. 

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I'm running Vista in an older Dell laptop. (got Vista right away when it first came out and it's been a headache) I should have upgraded but i don't use it that much.
So I am going through Centurylink for my internet and wireless.
I bought a new router/ modum from Centurylink because the one I had was 5+years old and I'm having problems with my blueray streaming Netflix (not sure it that matters but I'm not very Techy)
So now when I enter the new pass code for the new router wireless the comp. has a fit and I get the Blue Screen and it keeps shutting down and rebooting.
I went to a back-up point and it stopped doing it.
As soon as I put in the code and told it to hook up to the wirless it went crazy again.
Any Ideas?

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My laptop running XP Professional is SO unstable. At any given time I get a blue screen with text then my comp shuts down and reboots itself. Here is my log file from HJT. Not sure of this is any help. Please tell me what I can do. Thank you.
Logfile of HijackThis v1.97.3
Scan saved at 3:40:19 PM, on 10/30/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\Di... Read more

A:Blue Screen of Death, only when online!

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since a week i've not been able to play any online games on many sites. even watching a movie or a video cilp isn't possible.

i've downloaded & upgraded flash & ad.shockwave ,thinking that this may solve the problem, but of no use. there is a small cross sign in red on the left -upper corner of any movie or game (which i can't see).

i hope u can help me sought this problem as soon as possible.

A:problem in watching movies or video clips online.

What browser are you using? Is the video playback problem confined to flash videos (like youtube) or all streaming web videos (Windows Media, Real, QuickTime)? Is javascript enabled?

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I have an Lenovo IdeaPad 310-15ABR and i was wondering if i can change out the graphics card and if so whats the best graphics card i can upgrade it to.

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Hello there, I have a Lenovo IdeaPad 320-15ABR. I wanted to install Phoenix OS (3rd Party Android os) to dual boot, the problem is I get an error when trying to boot into that OS and according to the devs I'm supposed to disable secure boot, but when I go into the BIOS settings Secure Boot is greyed out.

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Bought 310-15ABR few days ago, and i have issue with restarting this laptop.The problem is that, whenever I click "Restart" or if Windows automatically restarts (after updates), the laptop will shutdown and boot to lenovo logo screen and stay there forever. I have to click ALT CTRL DEL to reboot it again and it will then show lenovo logo and boot into windows. This happens on every restart. Essentially restart functionality is as good as shutdown. Its better to shutdowns and then click the power on button. Here is what i have discovered:- The issue disappears if i am not logged in into my windows account. So basically if i boot into windows and dont sign in, then restart, it will restart into windows and go to login screen.- The issue pops up if i am logged in into my windows account and click the restart button, no matter how long i used the laptop Here is what i have done so far:- Reset bios to default setting - Reset windows to defaut- Installed windows from scratch using bootable USB.- Flashed the latest bios - Installed and uninstalled all the lenovo drivers- Installed a new SSD replacing the hard disk The issue hasnt resolvedNeed some help ThanksRon

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So I am trying to change the boot logo on the said laptop, The New Graphic one with the weird design, just google Ugly lenovo logo. so I downloaded a basic logo and converted it to a 16 bit bmp images less than 20kb and i am using the lenovo supplied Pheonixtools SCT flash for windows program, The working folder has, the BIOS.cap file, the rsp file which defines the parameters for the flash,  and the 32 and 64 bit GUI and dos exe and another dosflash file. to this i added my logo file which is l.bmp... now when ever from cmd i run the command "Winflash64.exe /logo l.bmp" it automatically detects the Bios.cap file and the Image but the process always fails at "SecureFlash Verification Fail", going through the help page doesnt help as there is no parameter to skip the file verification except for skipping the Date and time check of the bios....  any halp please !!!

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I downloaded a Ragnarok online server, and I've got it fully installed.
But whenever I try to run it I get this error.
Whenever I try to run XileRO.exe or XileRO!.exe, my computer goes to a blue screen
So, suggestions?

A:Blue Screen of Death - Ragnarok Online

windrvnt.sys is a file associated with a program called FolderLock, do you have that program installed? If you do, I would try turning it off, or removing it.

Otherwise, try renaming the file windrvnt.sys to something else so that it can't try to access it. It's not a required Windows file, so you can rename it, and if something else messes up, you can just rename it back.

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Hello...I just replaced the battery, wiped my harddrive, installed all my drivers, and my desktop pc is working better than ever. Unfortunately though, every time I try to log into piratesonline.com (an online game that is probably a bit too much for my computer, but before the wipe my computer could handle it good enough--minor lag and occasional distortions--to satisfy my 4 and 6 year olds).

Anyway, every time I try to log in I get the blue screen with the following:

Technical information:
stop: 0x0000008E (0xC0000005, 0xBFA6963E, 0xF4001A9C, 0x00000000)

nv4_disp.dll_Address BFA6963E

Everything else on my computer works fine. Any way to get my machine to run the game?


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hello lenovo support team, i have recently purchased a lenovo ideapad 310 and ever since i have been experiencing an issue with the laptop. The device sudenly freezes and randomly reboots multiples times a day.

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Good morning, i have buy also a Lenovo Ideapad 310 15 ABR with dual graphic R5 and Radeon R6 M435DX.After 3/4 month with Radeon driver upgrade i see that the notebook restart during work. I am not sure if this was due to this problem.After the reboot during my work at notebook i have a persistent black screen on logon (when need to enter the user password) for several minutes with only mouse cursor visible. Three week ago i see that graphic was slow.Then when i see the Task Manager was present only R5 integrated AMD video card with 512 MB of diedied memory.Radeon R6 M435DX with 2 GB of memory was not visible.I try to change on BIOS on Dual Graphic Card and switchable graphic card, but with no result.If i see system information i see Radeon R6 M435DX like cached hardware.On device proprety: "Currently, the hardware device is not connected to the computer. (Code 45). To solve the problem, connect the device to the computer again."Lenovo Vantage do not found problem. There are problem with Radeon R6 M435DX device?I can open the notebook to see the device or this invalidate the product warranty?

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hello lenovo support team, i have recently purchased a lenovo ideapad 310 and ever since i have been experiencing an issue with the laptop. The device sudenly freezes and randomly reboots multiples times a day.

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Hi All, I'm looking to upgrade the hard drive in this laptop as it seems to be the only real bottleneck performance wise. From what I can find online only the 2.5" form factor at Sata III 6 GB/s is supported, but there is an adapter for the M.2. form factor but still at 6 GB/s. My main question is is there something I am missing and is this laptop capable of having a PCIe NVMe SSD hard drive to achieve transfer speeds of 32 GB or is it limited to Sata III 6 GB/s because the port option isn't there? - Michael

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Keyboard and signal light are lighting,, fans run for a short time,, then stop.Need helps. I do a lot of steps that learn from internet like 1. Click the power 30 s 2.reconnect the cmos battery 3.bios resetBut no one idea workssss,, computer still at black screen and the system can't run. 

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Hello everyone, I very often have a blue screen of death in different situations- after switching on- at work- at the exit from sleep- etc.Windows 10 pro.I have saved dumps after the occurrence of errors and system status reports.All drivers are updated to the latest!I do not know what to do, I ask for help! Here latest mini dump file, report from aide64 and BSoD Collector report!

28122017.zip ?1563 KB

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Hi, My X1 Yoga started BSODing lately. It is becomming unusable product. Attached is example of it. Is there anyway to solve this or product is simply flawed? Can I return flawed product and how? Thanks

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I am using the Lenovo Y50 Laptop Intel Core i7-4720. I have been getting Blue Screens for about 3 months and going right now. I took it to a technician to get it hard reset, but it did nothing. Recently, it has been blue screening a lot more frequently. I have the Blue Screen Viewer shown in the picture if it helps. Is there any way to fix this? Thank you.

BOSD.png ?143 KB

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I have been working on a friends PC who gets random Blue Screens. Needed more memory anyway so I installed new RAM (this was after the errors). No viruses, spyware, malware etc. So far it scans clean. Registry has been cleaned. Hard drive scanned. Still gets the random blue screens! I am thinking possible OS (XP), random hard drive locks or a corrupt program. They don't have the OS recovery disk! Ouch! Any ideas on how to accuratley identify these blue screen errors would be greatly appreciated.

A:Blue Screen of Death issues

Well, if you wan't to do it yourself - here are some good instructions:

Or you can attach the minidumps here and we can take a look at it together

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