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Alienware Laptop wont load past Alien Head Load Screen

Q: Alienware Laptop wont load past Alien Head Load Screen

Computer just turned off automatically today and it will not load past the begining load screen with the Alien Head load screen where you can press f2 and enter setup or f12 to boot options. I cannot load safe mode or remove the battery as it does not have any place to access it.
Windows 7. Alienware m14x.

Preferred Solution: Alienware Laptop wont load past Alien Head Load Screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Alienware Laptop wont load past Alien Head Load Screen

Any fans running, any post beeps? Your laptop does not have a CMOS battery. Try removing the chargeable battery and power adapter. Press and hold the power button for 30 seconds. Plug in just the power adapter and try powering up the machine again.

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ok put a new MOBO in my area 51 m7700 to fix a not booting problem the occured from a suspecting power surge while i as deployed overseas...problem was fixed...some what. now it POST and everything but when it get to the XP load screen with the blue bar that bounces back and forth it shuts down. i try to re boot it gives the normal xp not shut down normal and the normal 6 choices i try to boot in any option(even safe mode) it repeats the problem. swapped HD, MEM, CMOS bat. when using the respawn kit(norton ghost of HD at date of shipment of CPU) i got with the cpu it will reload xp but doesn't fix the problem if i try and load a fresh copy of xp it won't even get pas tthe first portaion or the install before it shuts down.

cpu specs

pro intel p4 3.0
1024 ram
gforcego 6800 256 graphis
dual hd i 60g and i 80g non raid(prolem even exsist in RAID 1 or 0)

i am suspecting a corrupt file load somewhere in the thread but the guy fixing it suspects hardware. Help please this problemhas got me a witts end

A:Alienware won't load past XP load screen

Pay more attention to your typing...

Your going to have to strip down the system to bare minimum hardware. Set the bios to failsafe defaults, use on-board video if you have it. Remove any USB devices and any add-in PCI cards like a NIC, sound card and use only 1 stick of RAM for the Windows fresh install

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Hp laptop wont load past hp screen with the circle of spots rolling. I ran both the short and long diagnostic tests and it passed both.

A:My HP laptop wont load past the HP screen with the circle of...

Hi,Please do a repair install of Windows 10 by creating bootable Windows 10 Home USB, using Microsoft windows media creation tool. Follow this tutorial: https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.htmlRegardsVisruth

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Hi I really hope someone can help me!

I have a fujitsu lifebook with windows 7 on it
I had an error message pop up when i tried to click on google chrome this morning, so I closed it and attempted to re-start my laptop, then AVG pops up telling me I have a virus so I allowed it to "clear" said virus. I then restarted my laptop and it would not go to the login page.

I attempted system repair to no avail, I then allowed chkdsk to run and there were a lot of "security ID repairs", I have also tried f12 and booting from my windows 7 installation disk. Non of these options have worked

I get the fujitsu screen, then the windows loading screen then instead of the log in screen which would be next, I get a black screen with the cursor visable and you can move the cursor but nothing else works and no keyboard shortcuts work

someone please help.
I've been told to restore the OS but i cannot afford to lose all the files on my laptop

A:Laptop wont load past windows page, stuck with black screen and cursor

Since AVG 'cleaned' a virus - all bets r off as the problem could be a leftover from the virus. apparently, a (some) system files r damaged. Going forward, u might not want to run normally as an admin user. That helps keep malware from invisibly installing if the AV does not catch it. 1. have u tried booting to safe mode? If u can get there try this clk Start - type CMD -- rt clk cmd.exe and select Run as Admin when the dos window opens type 'sfc /scannow' let it run retry boot when done. 2. If u can't get there or that doesn't work put ur windows CD in and boot to that. Run the repair install - or it might be called upgrade. Just do NOT do a CLEAN install. That will not erase any of your data. 3. If that does not work If u get a Hiren's boot disk, or something similar. U can boot to that and most likely copy ur data from the drive prior to doing a clean install. This assumes the drive isn't corrupt which appears to be true since it gets to the Windows screen. 4. If not u will have to remove the drive and connect it to another computer as an external HDD to copy the data. 5. If none of the above works - u have come to the complete understanding of the word BACKUP................ good luck

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Windows 7 Home Basic, in a HP DM1, AMD E-350, 4gb RAM, 320 GB HDD.

Last played a movie using HDMI. Returned to use it a few hours later and it took forever to load. Once it did, it took me to an unfamiliar home page.

Turns out I was logged in to a temporary profile. I found my files but did not dare move them yet. Tried F8 and then startup repair. (It said i attached a device and should disconnect and then restart) Then I tried a regedit fix (HKLM .. profiles). After that I cant seem to login even in safe mode. Got a very short message (fatal error) in a BSD.

Help will be greatly appreciated.

A:WIN 7 wont load past welcome screen

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Ive looked at all the other similar messages in the forums and none seem to help me. I turned off my computer yesterday then turned it on again and switched it off again using the power switch repeatedly yesterday in a span of a few mins. I then went out for a day and when i came back home and tried to boot my computer again vista wouldnt load the login screen. I changed my loading screen and it gets past that alright but when it gets to the logon screen everything just turns black?

A:Wont load past login screen?

systeam restore ?

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Ill hope one more time. The resolution looks to be back to normal. When I turn it on it goes through the normal load screens but then just black. I changed the monitor resolution up but not even all the way to optimum. Any help would be nice THX in advance.

A:wont turn on past XP load screen

hello jscar,

now this sounds like driver issue

what i want you to do is when you start your system (push the start button ) start tapping the (F8) key

now your system should bring up a screan that says

safemode with network
safemode with command prompt

this first time we co here i want you to select (safemode) / your system should start !! it will be running with generic drivers so everything may look all distorted (suppose to )

if your system dose load thenyou will have a few questions ( just say yes )

now what i need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now go to the (event veiwer) this is thru the (administrator tools) in the control panel
here you will find 3 to 4 subcatagories

you will want to check each of them for this is where windows keeps track of all errors
now you will want to make notes of the errors that have been recorded ( you do not have to make notes of double entries just of the dates of their happenings & how many there is)
you will get more information on the errors if you (right) click them / then select properties

then get back to us


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I have a rent to own hp laptop 15 with windows 10 i did a recent updates on it .. But had to do a factory reset after that pc wont load past the welcome/logo screen now .. The logo screen just flashes reloads help please i have depression etc so havin laptop really help keep me occupied playing games onit

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You know the blue screen that says Microsoft Windows XP. I'm using Virtual Box and havent had a problem since I installed it 1.5 years ago but today I woke up and couldn't get past this screen. Any ideas?

A:XP wont load past blue screen

try hitting f8 on start up to access safe mode options


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Hi im trying to fix a computer my buddy brought over...and ive seem to run into a wall.

{Problem} - Most of the time nothing is shown to the monitor.(No its not broken im using with my computer) however when ever i get it to load to the monitor the computer it freezes at the motherboard screen ( ive had a few successful attempts getting past however then it blue screens.)

{My Solultion to the first problem in bold) Reset the CMOS by pulling out the battery and it will show me the motherboard screen.

Ive put in a windows 7 x64 disk in the cd drive however it doesn't give me the option to run it by disk...on the off chance that it doesnt freeze at the motherboard screen i can get into the bios and it runs DISK->HD->XTERNAL.
{What i think the problem is} i think it lyes somewere in the chipset with the motherboard but how am i supposed to get the chipset if the computer doesnt load and when it does it blue screens and when i try to put a new OS on it it doesnt even load the disk....This is my WALL.

ive tryed using a different powersupply with it but thats not the problem, the computer starts every time it doesnt load anything past the motherboard screen...

Do i tell my buddy to get a new board and cpu or what?

Computers Specs

Motherboard - mcp61pm-hm
Video Card - Nvida 8600gts
RAM - 3gb
300w power supply
Thanks for your help.

A:Wont load past motherboard screen

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Well, I tried to run FC2 but all I end up with is the small splash screen, I click on it and it wont respond. I heard a lot of things about solutions, but most of them were for certain graphics cards. I did a little more searching and found that Intel might be lying about their game playability of their chipsets (Yes, I have a crappy chipset *Intel GMA 3100 G33*) but someone said it could run Far Cry 2, and they linked it from the Intel website. All my drivers are up to date. I am not sure what to do right now...

A:Far Cry 2 Wont Load Past Splash Screen?

Hello Madandfrustrate,
Go to this site and it will give you an idea as to whether you can run this game or not.

Can You Run It

FC2 is very intense on the graphics, so its a coin flip, if Intel say it will run the game, then it should.
If you get it running, you will have to turn everything down so much that it will not be a great gaming experience.
I have seen Videos of FC2 running on your chipset on YouTube, so it should be possible.

Hope this helps, good luck and post your results.

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My computer has a virus on it called svchost.exe. My computer will boot and stuff normally and the "Welcome" screen comes on and it starts loading my background desktop and stuff and all of a sudden a box comes up saying "Personalizing Settings: C:// .... svchost.exe." Can someone help me?

A:Virus wont let my computer load past welcome screen!

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

svchost is usually a critical system file and must not be removed - however, it can become infected or copied elsewhere.

I'd like to see a log if possible, before doing anything else. Can you boot to Safe Mode?

Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.
Double click the exe file.
The program will begin to run, and perform an initial scan. If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click No.
In any case, after the initial scan is complete, click on the Save button, and save the log file somewhere you can easily find it, such as your desktop, and attach it in your reply.

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I have an acer aspire one d150. I t ried turning it on and the windows load screen blue bar just keeps going and going and wont ever load windows. I tried loading in the set up menu with last known good configuration and get the same thing, I tried loading with safe mode and get a blue screen "windows is starting up..." but it doesn't start. what can I do to get this working again? thanks*Moderator Edit: Moved topic from Windows 95/98/ME to the more appropriate forum. ~ Queen-Evie*

A:Windows xp wont load past screen with blue bar.

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

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I have a Toshiba Satellite C850 - 1GL laptop with windows 8.1 and every time i try to load windows i get to the login screen and the laptop crashes. I cannot enter a password to access my account, restart or anything. I have to turn the laptop off with the power button.
I managed to access the bios and used a windows 8 disk, but i can't use any of the options for example automatic repair, refresh and system restore. I get a message saying the drive where windows is installed is locked. unlock the drive and try again.
I try to use the reset pc option but I get a message saying unable to reset your pc, a required drive partition is missing.
Has anyone got any ideas?

A:Windows 8 wont load past login screen

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Hello, this morning i went to use my computer and i noticed it was frozen on the windows shutting down screen. I held down the button on my laptop and then tried to restart it. The dell screen comes up and then the windows screen with the rolling blue bar but it just stays at that screen. It doesn't freeze since the bar is still moving, but it won't go past that page. I've tried to load it in safe mode and its gets to the windows is starting up screen and seems to stall there. Last known good configuration also doesn't work. I don't have a windows disk but i have the recovery council installed on my computer. When i try to run that I get"
A problem has been detected and windows has been shut down to prevent damage.....If this is the first time....Check for viruses...
and then list technical information:
*** STOP: 0x00000078 (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)
On the dell slash screen i hit f12 and ran a diagnostic
its came back with
error code 0142
msg: Error code 2000-0142
Msg: hard drive 0- self test unsuccessful. Status:70

Please help if you can.

A:Xp wont load past windows splash screen

Hello, do you have any idea what happened that might have caused this?Try this please. You will need a USB drive.Download GETxPUD.exe to the desktop of your clean computerRun GETxPUD.exeA new folder will appear on the desktop.Open the GETxPUD folder and click on the get&burn.batThe program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.Click on Start and follow the prompts to burn the image to a CD.Remove the USB & CD and insert it in the sick computerBoot the Sick computer with the CD you just burnedThe computer must be set to boot from the CDGently tap F12 and choose to boot from the CDFollow the promptsA Welcome to xPUD screen will appearPress FileExpand mntsda1,2...usually corresponds to your HDDsdb1 is likely your USBClick on the folder that represents your USB drive (sdb1 ?)Press Tool at the topChoose Open TerminalType the following and press enter:

dd if=/dev/sda of=mbr.bin bs=512 count=1

Press EnterAfter it has finished a file will be located on your USB drive named mbr.binRemove the USB drive and insert it back in your working computer and navigate to mbr.bin, zip it up and attach it to your next reply.This will allow me to have a look at the MasterBootRecord of your drive and see if it is infected.

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Hi Guys,

I am having some trouble with my computer.
Some History-
The PC is now over a year old and has been running fine for about a year.
AMD 3500+
939GT4- SLI-G Mobo
2 GB Twinmoss Ram
200 Sata HD
6600GT Sli Pixel View Graphics PCIe
Super Flower 500 Watt PSU.

Now about 6 months ago, I started to get the Nvidia card sentinal saying the Graphics Card isnt getting enough power and will reduce its performance to prevent any damage. I checked it all out and it appear to be fine so pretty much ignore the issue.

About 2 months ago my computer, whilst playing a game, would turn off the monitor and shut down, the game in question was City of Heroes. Some nights it would work fine others it would happen twice then run fine again.

Last week the computer was running really slow and had a process running at 99%. I fixed this by deciding to do a complete formatt and resinstall.
I reinstalled everything including the graphics card drivers (the pop up about insufficient power was still there). Everything was running fine until last night when the screen went in horizontal lines of greens and whites.

On a restart it gets to the windows logo with the progress screen and then remains blank.
I then restarted and up came 'the Windows did not start properly last time' and listed the Safe mode options. Obviously normal did not work but i could use both Safe modes.
Now thinking the PSU was at fault, I ran out to get a new 600 Watt PSU and the same thing happened.
I tried a Syst... Read more

A:XP wont load past XP Logo, then Black Screen!

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My Medion PC running Windows XP loads past the windows loading screen then simply goes black but the computer is still on and the screen is still active. My dual boot of Ubuntu works perfectly as does safe mode. Ive had this issue for a while but it used to turn on after i rebooted it but now it only turns on occasionally. Also I'm almost certain its got nothing to do with my hardware. Any help would be greatly appreciated.

A:My Computer wont load past the windows loading screen

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I dont know alot about computers so please bare with me. I deleted alot of old programs (such as games etc) which I do not use anymore, *through the control panel add/remove programs*, then did a virus scan, and deleted what was found, and decided to go to www.microsoft.com and get the sp3.. after I installed, when I restarted my computer later, it gave me a black screen saying that it was shut down unexpectedly, and offers safe modes, last good config, and start normally, I have tried all three options, with safe mode, it freezes the computer, with the other two, it boots to the windows logo screen, then it will restart the entire system. Is there any way to fix this? I did not get windows disks or anything like that when I bought the computer, I did create recovery disks, but have since lost one of them, so they aren't much help.


A:[SOLVED] computer wont load past windows logo screen


It's going to be difficlt without the XP CD, as that has the Recovery Console that we need in order to get your computer past the logo screen and into the OS.

Have a read here. If you feel confident that you can get the ISO burnt to disk, come back and we'll continue.


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I've been having trouble with my laptop recently.  Basically I can turn it on and everything is fine but it sort of gets "stuck" at the "Welcome" screen; the little HP icon glows from dark to light but it won't take me to the login screen.  I've tried System Repair and System Recovery but  both of those options have not fixed the problem.   What can I do to fix this problem?  I have all my personal files on an external harddrive so if I need to wipe it clean I have no problem doing that.

A:Laptop won't load past the 'Welcome' screen.

Test your memory and hard drive. http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs/How-to-test-RAM-and-HDD-Hard-Drive/td-p/301638

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Help! my computer froze and the mouse wasnt moving so i shut it down and turned it on. the screen wouldnt project at all even though i heard the sound. i had to unplug the vgi core and plug it back on. the screen appears on and then it did some kinda 3 step c disk check. after that it froze on desktop again and i restarted. this time, it wouldnt load pass microsoft corp screen with screen bar. i waited forever. i tried starting it in safe modes but it gets stuck loading the .sys file idk wut to do at all i heard bout bios mode and that could be the problem but idk how to use it. plz help!!! thnx i have a gateway pc

64x bit built in nividia ge force 7100 but the one im currently using is a new series probaby 8600. 4g ram and 640gb 2.5gh dual core

A:Windows vista wont load past microsoft corp loading screen

See if you can boot to repair options
you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or g... Read more

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Today I was playing a game and my system did a hard lock (no sound, no mouse, frozen image on screen), this has been a problem lately as I seem to be losing system stability for a while. I chalked it up to my system overheating before as I was typically able to shut the system down for a while, then 20-30mins later it would be fine.
However, today after my PC crashed for the second time, it started having trouble booting. Sometimes I can hit the power button and nothing happens, the power light comes on, the fans work, but no startup beep and the HDD light doesnt work. Other times I can start it, and it work like normal until it gets to the Windows 10 login screen (though most of the time it doesnt get that far before freezing), then I get a hang, and the HDD light turns off. The fans on everything continue to work, but the entire PC just freezes.
This PC about 2 years old and wasnt having any trouble until the last two months. This is the first time I have had this particular problem, but it has been crashing quite a lot over the last two months.
I had looked up this issue elsewhere, and it seems that no one can come to a consensus whether its the processor, ram, GPU or otherwise.
PC Specs:
ASUS Motherboard
8 GB RAM (Ram taken from an older PC)
4.7 GHZ 8 core processor
GTX 970
750 Watt Power Supply
Any help you can provide would be appreciated!

A:Repeated System Crashing, Wont Load Windows 10 Past Login Screen

I don't know if I can help you with this, but I'll give it a try.You may also want to post over in the Internal Hardware forums to have one of the experts there take a look at this:    http://www.bleepingcomputer.com/forums/f/7/internal-hardware/  Start with these free, bootable diagnostics:  http://www.carrona.org/initdiag.htmlOnce you get into Windows, Let's try looking at these 2 sets of reports:1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/When done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/2)  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and ... Read more

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All of the sudden my laptop has been acting odd. As of today, it will not load windows past the welcome screen. I have windows7 and have ran antivirus and adware scans and no major issues showed up. Mbam scan would never completely scan when I would run it. Also today when I turned my laptop on, windows prompted to recover to a previous save point to fix errors, that also failed. Could anyone give me some advice or insight as to what may be going on? Thanks in advance for any help!

A:Dell laptop will not load past welcome screen.

 Can you boot to Safe Mode?  If so, I'd try to run SFC.  You could also run chkdsk and let it check for and attempt repair of any bad sectors.  If you can't boot to Safe Modem, find another Windows 7 computer 32 or 64 bit the same as yours, make a repair disc, and boot from it.  To make a repair disc, click Start -> Control Panel -> Backup and restore -> Create system repair disc.  Insert a blank CD-R and it'll create it.  Then take the disc to your computer and boot from it.  Let it try to repair the problem.
 One of the options with the repair disc is to boot to the command prompt if all else fails.  From there you could copy your data to a flash drive or external hard drive.
Good luck.

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I purchased a Toshiba A205-5804 on 3/2008 to use for school. It is running on MS Vista OS. A few months ago my DVD/CD R/W stopped working, which I wasn't too worried about because I already had all the software loaded onto my computer that I needed to use for my classes. Yesterday I was working on my computer when it froze...I tried the CTRL+ALT+Del but it didn't do anything so I did a manuel shut down (which I've done in the past with no problems). When I restarted my computer the toshiba screen came up and the computer proceeded as normal in the loading process until it got to the black screen with the white arrow that normally appears for a few seconds before the Vista screen appears. When the black screen came up the HD light stopped blinking and nothing else happened. I also tried booting in safemode but ended up with the same results. I tried running the recovery discs however that won't work because my disc drive isn't working. Please help...I'm taking online courses and can't afford a new computer.

A:Laptop Won't Load Past Toshiba Screen

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My dog decided to jump off my bed and take my laptop with him. It fell about two and a half feet onto my carpet and the battery came out.I put the battery back in and restarted the laptop. It loads the HP loading screen with the circling dots, but then goes to a black backlighted screen with a movable cursor. The cursor is a blue loading circle.I did a hard reset with the battery out and restarted but that also did nothing. It still loads to the black screen.I've tried getting to the BIOS screen, task manager, and safe mode but none of them open when I press the keys for them.I've seen lots of posts on how to fix it by getting to those screens, but since I cannot, is there any other way?

A:After falling, laptop won't load past black screen with cur...

Hi, Dropping a laptop could give unpredictable damages. In your case can be any but most likely the HDD (if laptop was on at that time). I can't touch tou your laptop now therefore very hard to say. My suggestion: bring it to a repairer and ask. This could be a minor repair to throwing it to a bin as I mentioned above: unpredictable. Regards.

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XP won't load past splash screen, only in safe mode
I was working on my laptop last night no problems, I shut down normally and return a few hours later, now the thing wont start past XP splash screen (the little blue bars moves across the screen forever), the only way I can get my system going is to start in safe mode. The last time I ran the system I did not install any new hardware or software. I have been battling some spyware recently, namely one called Antivirus 2009 from inetavirus.com. I removed it via Malwarebytes the other day, it came back once, I removed it again and it seems to be gone still. What can I do to fix this? I also cannot run Malwarebytes in safe mode, whenever I do it it freezes my about a minute into the scan on a the follwing item


I will post a HJT log below just incase it helps.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:26 AM, on 6/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKC... Read more

A:Windows wont load past XP splash screen safe mode only. Suspect inetavirus infection

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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Okay, I've got a bit of a weird one. The issue has progressed in stages.

-Last week, my computer was fine (a Dell Inspiron Laptop, running Windows 7, with a partition to run Ubuntu). I left the room, came back, and the computer was off. I turned it back on, and it blue screened. I loaded it into normal mode, ran CCleaner, and then attempted to run Malwarebytes. It wouldn't load at all. Tried to run a couple other virus cleaner programs. Nada. Wouldn't even say that it was loading. I would just click the .exe files and nothing would happen. From what I understand, it's likely a virus that prevents the opening of antivirus software.

I put the malwarebytes exe on a cd and a flash drive (using a file from another computer), neither of those worked. I tried all these steps again in safe mode, safe mode with networking, debugging mode, basically every option the advanced boot menu gives you. Zilch.

-After a day or so, my computer would only load windows in debugger mode. I should have backed up my files before this, but, alas, I'm an idiot.

So I went back to the beginning, trying to rule everything out. I reset the BIOS settings to default. I ran every single diagnostic possible, even the extended ones and the PSA. Everything. And absolutely NO errors were found. That took a couple days (have to go to work and sleep sometimes, ya know), and at this point, the computer had stopped even giving me the option to load any KIND of OS.

-Here's my issue now: the comp... Read more

A:Dell laptop won't load past POST screen, no diag errors found.

Work through the steps for Troubleshooting Windows 7 Failure to Start starting with rescuing your files and then doing at least two of the bootable Virus scans including Malwarebytes if you can get into Safe Mode, attempt to repair system files from Win7 disk Command Line which is provided, then confirm Active partition and run several Startup Repairs, try System restore from Options list if it isn't offered.

After rescuing your files I would almost immediately run Dell Diagnostics from the F12 boot menu key to confirm the hardware. There may be a fuller suite on the choice for Utility Partition. If these will run then be sure to save the Utility Tools partition if you choose the superior Clean Reinstall - Factory OEM Windows 7 although all other partitions can be deleted.

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Hi, ive just updated windows vista it said that it was done and would restart itself however it didnt and now it starts to boot up and then crashes on a blue screen which flashes so quick that i cant see what it says. I've tried to go into safe mode, boot from last configuration point also being through F8 to try this and still crashes on this blue screen. Any help would be much appreciated.


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Last night, I attempted to install a linux distro alongside 7, the installation failed, so I gave up and just rebooted to 7.

It got stuck on the "Starting Windows" screen, so I preformed hard shutdown and when to the "Startup Repair" utility and it attempted repairs, it then said that the repairs were unsuccessful, so I restarted and windows loaded to the desktop. Success! or so I thought...

After a while, I shut my laptop down and went to bed (as you do). When I needed to use it this morning, it wouldn't load past the "Starting Windows" screen again, so I shut it down and restarted and it went the desktop.

A:Occasionally wont load past "Starting Windows" screen


Can you access the Advanced boot options?

Advanced Boot Options
Choose Last known Good Configuration

Use the up-arrow and down-arrow keys to move the menu’s highlight to Last Known Good Configuration (Advanced), and then press Enter as the mouse won’t work at this screen.

Your computer should load successfully, and Windows 7 will discard the bad configuration and return permanently to the last known good configuration.


Are you able to restore back to a point to before you tried to install linux distro?

System Restore



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After few total freezes when playing dota2, my windows won't load past starting windows screen (this), that end up with BSOD every time.
I'am think that my HDD is gone, but i need to know for sure.
I tried to run it in safe mode, but it can't load any file past CLASSPNP.SYS
I just need to know is that HDD or windows because my disk is something about 8 yo and I need to replace him anyway, but i would like to save files on him, that's why i need to start it up somehow.
Btw. can I copy my win7 32 registry to new win7 64, will that work in any way?

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Hey, i thought i wiped my computer yesterday and i let it sit over night and when i woke up it was 97% done, once i got back for breakfast it was sitting at the screen the first pops up when you boot up your computer with the alienware sign and a circular loading animation. Its been sitting all day and it hasnt moved on yet, Any ideas on what could be happening or what i could do to fix it?

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okay, so today when i tried to use my computer, the computer stops at the windows 7 welcome screen, after the user is selected. some things to note. i did connect a different primary drive and use this one as a secondary. it loaded just fine, so its something on the hard drive, second, the drive IS virus free, i ran a scan with it as a secondary. another thing to note is the computer does not freeze. it looks like its trying to load something, it turns black for a second then it turns back to the welcome screen for awhile, and repeat.

i am aware that this "should" be a problem relating to video drivers, however because i cannot boot the computer, i cannot install the new drivers.
another thing, i CANNOT boot into safe mode, same problem, i tried all options, no known restore points, and finally, the startup repair finds nothing wrong

A:windows 7 wont load past "welcome"

Have you tried booting minus the second drive?


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Okay, so here's the deal. I had Windows Service Pack 2. Everything was just lovely, then I decided to FINALLY upgrade to Service Pack 3 because some high end Adobe products I was installing suggested it for better compatibility. Aiesh, so I took the plunge and tried to upgrade to Windows Service Pack 3. I was smart because of all the horror stories though and did a full backup up all my data including system state, etc. I set a system restore point, the whole nine yards. I upgraded with no problems but when the computer restarted it do so, got past POST, and the windows boot or load screen popped up with the loading bar. . . but windows never loaded! A lot of people report having problems where it get's past the windows load screen and just keeps cycle rebooting. Or it'll load to the user selection screen/welcome screen. This is not me, I am simply stuck at the windows load screen. (Picture below for reference)

So, I booted into safe mode with networking, searched for help EVERYWHERE and couldn't find any. -=/ By the way, I could boot into safe mode, safe mode with command prompt, and safe mode with networking. So I used my system restore point that had made before the SP3 upgrade and now I am typing to you from the comfort of my Service Pack 2. But this ticks me off because I want SP3 on my system for the sake of those Adobe programs and just because I can't get the dern thing on there it bugs me. Does anyone have a suggestion for me as to WHAT is stopping me from have ... Read more

A:Installed Windows Service Pack 3 Now Windows won't load past Windows Boot Load Screen

Hi sirdanceal0t,
I had a similar problem when Windows XP SP3 was released it was only designed for Intel processors, so if you have a AMD processor it will cause your system not to load, if you are running a AMD processor if i were you try and get back to the System Restore Point or if that fails reimage your pc and just before installing SP3 looks for the patch/fix for your processor model, then install SP3 and it should all be fine.

On the other hand if you have a Intel processor i woulldn't know what to advise.


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I read all the responses to the exact question as mine as well as similar questions, none are applicable, as not even Safe Mode will load past black screen with "Safe Mode" in each corner, and at the top "Microsoft (R) Windows (R) (Build 7601:Service
Pack 1)". Thankfully, i had just recently backed up most of my files!  I want to get it working so I can wipe it clean and get rid of it. Please help, thanks!

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when starting notebook it loads the hp screen then will not go past that point

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Alright i have a gateway laptop not too old at all. Running Vista home Prem. The back story is it froze and i hard reset it, upon restart it started to freeze on the green bar screen and wouldn't go past. Using a recovery partiton on the harddrive placed on there by gateway i attempted 3 times to restore the laptop to factory state, i got as far as the vista initial setup and it wouldnt go back to the desktop. Again it crashed doing the same green bar issues. Finally using a disc i found i deleted the partition and reinstalled vista, leaving the recovery section alone again. But it ran fine i thought i was in the good, so i started to try to get the drivers back, i installed the drivers for the webcam, touchpad, and video card. All were retrieved from the gateway support website. It crashed again the same green bar screen and not going past it. Now the issue, using F8 to get to the advanced boot screen none of the options do anything but send me back to the green bar starting the wait for nothing to happen again. i Also attempted to do a factory state repair with that recovery partition, but it sends me to the green bar. Same thing occurs wif i attempt to use the disc to just install vista, it prompts to press any key to load from cd/dvd i do so it says windows loading files loads for a good 3 mins, then just sends me to the green bar again. Also i cannot access the command prompt or i would attempt to delete the partition again. I cant figure out whats wrong and i know as f... Read more

A:Need help please. Vista wont load past green bar.

Sounds like you need to reformat and have a fresh install.

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i have windows xp and my sims deluxe game wont load past 4% on my computer then its says component transfer error what can i do to fix it some one please help me

A:my sims deluxe wont load past 4%

nitedancer23 said:

i have windows xp and my sims deluxe game wont load past 4% on my computer then its says component transfer error what can i do to fix it some one please help meClick to expand...

maybe the problem is that there is a scratch on the disk or something, try cleaning your disk and try again.

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Laptop is a Samsung R510 running Vista.
When it is switched on, it gets stuck on the Samsung BIOS load screen. The F2 (Setup) and F4 (Recovery) buttons don't work unless they are pressed straight away. But when they are pressed it says 'Please Wait', but nothing happens.
I have changed the CMOS battery, but it hasn't helped.

I have also taken the hard drive out and turned it on, still the same.  Each RAM stick has been tried on its own, and it is still the same.
Can anyone help?

A:Laptop Stuck On BIOS Load Screen/Won't Load Vista

Have you tried booting into Safe Mode?
Start tapping the F8 key immediately after pressing the power button.

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i downloaded a keylogger and now i get a blue screen and im also unable to load into safe mode i tryied to reinstall windows and that didnt work still got the blue screen,i think its a trojan i dont have a restore cd so im lost at what i can do.i tried everything i can think of the f keys dont work i have a acer aspire 5515

A:laptop wont load in safe mode just get blue screen

What did you use to reinstall your windows?

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Hello. It's the second time when I come here.
First I had this problem - https://forums.techguy.org/threads/my-laptop-wont-boot-from-usb.1173499/
and now it got worse.
I don't know what happened to my Acer Aspire ES 14 (ES1-431-C8JZ). (I haven't dropped it or something like that)
When I turn it on, it stucks on Acer logo screen, and then I can't do anything.
I tried to restart it, same problem.
I tried to enter BIOS, Boot Manager, nothing works.
Then I disassembled it, reset bios, and again, nothing worked.
I made a bootable USB - Slax, I tought Linux could fix this, but it doesn't work. It doesn't boot. I tried to remove the hard drive so I can boot with Slax like this (I've heard about this feature of slax - to boot even without hard drive) but it won't pass the Acer logo.
It would be great if someone can tell me where is the problem or how to fix it. Thank you.

A:Laptop Acer won't load past Acer logo screen

Did you ever solve your previous thread?

It's possible that your hard drive is faulty, and it can't boot into Windows because of that.
I don't have any experience with Linux, so I can't confirm if Slax allows you to boot without a hard drive installed.

Do you have any spare hard drives lying around? If not, consider purchasing a low capacity one, installing Windows on it, and trying to boot then. If it still won't boot, then you didn't spend much money on the hard drive, and it'll narrow down your issue a little more.

Worst case scenario is there's something wrong with your motherboard (as per your other thread involving your USB ports).

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I have a Dell Dimension E-520 with Windows XP SP2 installed. I had a virus detected and opted to clean it. After the PC was shut down and turned back on it comes up to the welcome screen with my user account. When I select the user it says "loading personal settings" then almost immediately says "closing network connections" and returns to the welcome screen. Have tried Safe mode with administrator, same behavior also tried last known good configuration same behavior. Any suggestions?

A:Xp Won't Load Past The Welcome Screen

I had a virus detected and opted to clean it.How exactly did you clean it? Do you know the name of the virus?

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Hi, need some help with my Windows Vista laptop. When I boot the computer, it loads fine up to the welcome screen... then it just hangs there and never goes away. I tried to boot in safe mode, but once everything loads, it all freezes up - I can't click on any icons or the start menu or anything. When I pull up the task manager, the window 'stays' on the screen creating multiple copies of itself behind one another and I just can't do anything with it...

Anybody have any idea why this is happening or what I can do to stop it?

Thanks in advance.

A:Won't load past the "Welcome" screen

Several possibilities. Have a look at things to look at:http://www.computerhope.com/issues/ch000690.htm

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Hi, excuse if this has been asked before, but I tried a search and currently on the mutt of a computer I put together to get online, (P1) it takes a long time to load anything.

First off, heres my system

AMD Athlon 64 X2 3800+ Dual Core
Processor = 2.0GHz
nVidia GeForce 6200 TurboCache 256MB
HDD = 360GB 7200RPM

OS: Windows XP Home edition w/ Media center 2005
Zone Alarm Security suite

Heres whats going on..

Everytime I boot up my computer I get a message that my computer had shut down for a safety reason, power failure, inproper shut down etc, so I am given theses options:

1.Start Normally
2.Start at last working configuration (setting that my cpu last worked properly)
3.Safe mode
3.safe mode with networking
4.safe mode & something else (sorry I forget exactly)

Currently, I have to disable the other computer so I can get online with this one, so I may not be exactly wording the messages given.
Anyway, I've tried each one, everytime I get as far as the XP screen & then it reverts back to the same options again. I cannot enter safe mode, nor last working configurations. It seems to just loop back to that each time not matter what options I pick.

This all occured right after I attempted to burn a DVD (not a copy of a legit DVD, just some footage I took myself), my drive just kept spinning with the disc in it. I aborted the process & left it until it could shut down on its own, but when I returned to my cpu maybe ten minutes later the disc ... Read more

A:CPU won't load past xp screen

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My problem is that XP won't go past the load screen. The tab moves normally then slows down to a consistent crawl.
I went into safe mode, did all the checks, disabled everything with msconfig, did a clean boot and started over. Still the problem persists.

MY checks included:

1. AVG Anti-Virus (clean)
2. Spybot & Adaware (clean)
3. CCleaner (the usual dumping of regidstry values etc.)

I also tried the xp repair console, used the fixboot command, but to no avail.
This is clearly something over my head.
This is the Hijacthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:41:53 PM, on 6/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://mail.auk.edu.kw/exchange/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.micros... Read more

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hello, my sister has this issue. she boots her computer and it doesnt load past the welcome screen(light blue screen with welcome lol). i boot in safe mode w/o networking and it works, but when i try with networking it doesnt. i also ran recovery console chkdsk /p and /r and fixboot and fixmbr and still same problem, i ran malwarebytes/avg, ccleaners registry "cleaner" to no avail. any suggestions?!?!?!?!

A:Pc doesnt load past welcome screen

If Safe Mode works but Safe Mode with Networking doesn't work then that would suggest to me that the problem may lie with the network adaptor driver. You could try reinstalling it.

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My mother's Toshiba laptop is less than a year old, and has been acting up lately. She doesn't download anything on it apart from windows updates, but she does have it set up to use a proxy server (through a legitimate service) so that she can watch her beloved BBC here in the U.S., which is mainly all she does on the computer.

It suddenly started freezing/sticking on the blue welcome screen with the spinning circle when she tries to boot. (Sometimes it acts like it's doing something, sometimes it freezes. I left it for upwards of half on hour to see if it would finally get to the desktop, but it didn't.) I've tried starting it in safe mode with and without networking, to no avail. At one point, through logging in/waiting/closing the laptop/opening it again and such, I was able to "change user" and login, which did get me to the desktop. However, I wasn't able to do anything before it froze completely. Ctrl/Alt/Delete didn't help.

I'm hesitant to try anything else without asking someone who knows a thing or two! (I thought of re-formatting the hd, but unfortunately don't have a windows 7 disk.)

Any help would be very much appreciated! She's going through BBC withdrawals, and I'm at a loss. Thank you!!

A:Windows 7 won't load past welcome screen

if it setup to a proxy sever that could be dangerous in it self Proxy severs attach to male ware and that sort of thing. Do you run any AV and mal ware Scanners before this happen.

You can try to see if you have a Recovery partition and perform a Startup Repair. Reference : http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/

Hard Drive Manufacturers have a hard drive diagnostic tool but I need the manufacture of the HD

You can try to boot up Safe Mode with Command Prompt and use this command sfc /scannow

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Operating System: Microsoft Windows 10 (64-bit)BACKGROUND INFORMATIONOk basically I looked at my drive space and I needed more space. So I uninstalled my programs like minecraft, steam, premier pro, etc. I gained no space. So I thought maybe it was time for a system reset where I can still keep my files.HERES WHERE THE PROBLEM BEGAN!So when I was doing the reset I accidentally turned my computer off. I then rebooted it and it said no changes made. I attempted to log into my account and it took 3 hours and it still wouldn't let me in. So I held shift and pressed reset and tried to perform the test 5 more times. Each time it said error no changes made. Now it won't load past the hp screen. I contacted hp and they wanted me to pay for help. Somebody plz help me!

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