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X1 Carbon 3rd Gen mobile broadband stopped working

Q: X1 Carbon 3rd Gen mobile broadband stopped working

I try to keep that short: symptons:- i see my mobile broadband network in tray, i can connect it. it shows fine, no error, looks like connected perfectly.- on Diagnose the Mobile NUmber shows cryptic signs, and i get the error:the mobile broadband adapter is sim-pin2 locked. (hope translation is fine, my installation is german: "Das mobile Breitbandgerät ist durch eine SIM-PIN2 gesperrt." - i cannot browse anywhere, i cant ping, i cannot even ping own IP and Gateway.- Hardware: Sierra Wireless EM7345 4G LTE- Driver: 10.0.16299.192- Firmware FIH7160_V1.2_WW_01.1616.01- GPRS; EDGE; UMTS,HSDPA;HSUPA;LTE;HSPA+ This started 2 days ago, 5th February 2018, after i installed new Windows 10 Updates (Windows 10 , 1709 (Build 16299.192) i tried:- remove SIM card,- replaced SIM card with a new one- uninstalled driver, reinstalled- deleted and reconfigure APN ... Still all looks fine, as it would be perfectly connected, but cannot ping/reach anything. Any ideas? Thank you!

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Preferred Solution: X1 Carbon 3rd Gen mobile broadband stopped working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)



I have an Huawei E1752 mobile broadband dongle from Orange, installed the software and the program successfully installed.

When i open the Orange Mobile software the program opens then after 30 seconds or so says "OrangeMobileBroadband.exe has stopped working", this happens everytime. I have looked in the problem reports for the error which is below:


Problem Event Name: APPCRASH
Application Name: OrangeMobileBroadband.exe
Application Version:
Application Timestamp: 4c7b7bdb
Fault Module Name: MFC80U.DLL
Fault Module Version: 8.0.50727.762
Fault Module Timestamp: 45713438
Exception Code: c0000005
Exception Offset: 00023c4d
OS Version: 6.0.6002.
Locale ID: 2057
Additional Information 1: 7eaf
Additional Information 2: 6991d326870909c4f16b970cdd55f1e7
Additional Information 3: 1e25
Additional Information 4: 5eb03c7925e5d7dc83b54705b390f9f5


I am running Vista Home Premium Service Pack 2 and have Avast as my anti-virus software.

I have run Malware Bytes & avast and no infections were found.

Has anybody experienced any problems like this and managed to fix them.

Thanks in advance.

A:Orange Mobile Broadband has stopped working


Have same problem with the same Orange Dongle running the latest version of VISTA and Avast. Only started recently, dongle OK when running
with XP and Avast on another computer, any solution come up yet??


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I'm in the UK and have an X1 Carbon  - type 20A7  with its own mobile broadband adapter. I have inserted a SIM card with 5GB of data on it and I can connect to the internet (ie. it says its connected and has internet access). The 02 mobile broadband site for topping up the SIM looks like everything is working ie. no telling me I owe it money or saying there's some other problem that needs fixing. I can ping news.bbc.co.uk and google.co.uk but can't get to either of them as websites using either Firefox or Microsoft Edge. For secure websites I get the error message "secure connection failed" and for others "the connection was reset while the page was loading" Other things aren't recognising that they've got an internet connection either (AVG, some Windows things that try to connect to go.microsoft.com)Have tried restarting the computerHave tried turning AVG (firewall + antivirus software) off.Have tried going into and out of airplane modeWhat do I try next?

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Dear Team, I have a lenovo laptop with the below config, i7-4600U(3.3GHz),8GB RAM,256GB Solid State Drive,14in 2560x1440 LCD,Intel HD Graphics,Wireless option,WWAN option,Bluetooth,1Gb Ethernet,UltraNav,Secure Chip,Camera,8c Li-Ion,Win7 Pro 64 I had recently updated the OS to windows 8.1 pro. i am trying to use the mobile broadband from my laptop but its not working. Please help me with your suggestions. Regards,Akhild

A:Unable to use Mobile Broadband on lenovo x1 carbon

Welcome to the CommunityWhat's the laptop' MTM code? What do you see in the Windows Device Manager in Network Adapters category? Are there any unknown devices or the ones with errors, including Other Devices category?

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My Lenovo ThinkPad X1 Carbon 6th Gen (Model 20KHCTO1WW) has a SIM card slot at the back, but doesn't seem to have a WWAN module installed. I'd like to upgrade it with a WWAN module and found the 0A36186 mobile broadband module in the Lenovo shop. Does anyone have experience with this combination? Does it work with Ubuntu (18.04.1 LTS Bionic)?

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Hi all,I have issues getting mobile (3/4g) broadband to work with my new T470 Thinkpad. In Ubuntu, the Fibocom Adapter is only detected as a generic MBIM adapter, and although Network Manager (and it's applet) display my network provider, the connection is not established, and the system process mbim-proxy is hanging at 100% CPU. This issue has been reported here (but seems to remain unsolved ?) : https://www.spinics.net/lists/linux-usb/msg158286.html Did anyone get this to work?Best whishes and thanks for any hints!

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Hi Everyone ! I have Hp-ProBook 6440b, with windows 7 (64 Bit) installed. The issue is that mobile broadband driver is not working properly. I've installed latest drivers from hp, did almost everything, But it still isn't working. When i open Hp Connection Manager, on Mobile Broadband (WWAN) tab, it says "Disabled by device manager". And when i go to device manager, > Ports (COM & LPT) the driver "Hp un2420 HS-USB QDLoader (COM 4), it says the device is working properly. And when i go to "Network Adaptors there is no driver installed for my Mobile Broadband. Please help!!! I'm attaching images of HP Connection manager and deiver manager.

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Upgraded my Helix to Windows 10, clean install.  I noticed that my AT&T mobile broadband (Sierra wireless EM7700 4G LTE) isn't working. I keep getting a connection error and it asks me to enter another APN. I've instaled system update and all of the Lenovo drivers etc.  I've added the AT&T APN settings.  The signal meter in the connection manager is a little wonky also.  I changed the Selective Suspend value to disabled.  Windows thinks that the default microsoft driver is the best choice.  The Sierra Wireless Mobile Broadband Update app says I'm up to date with drivers and firmware. Can anyone confirm that their Helix (gen 1) mobile broadband is working with Windows 10? Thanks

A:Helix (gen 1) - Mobile Broadband not working after...

I am having this issue with Helix (Gen 2) and Verizon, but same APN issue. Sometimes after reboot it will connect. Has "Default" APN applied. Added Verizon APN information and tried using new APN profile, but did not resolve. Running on Windows 10.

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Hello, i have a brand new notebook with integrated Mobile Broadband but i cant use it. The Hardware is not displayed in the device manager and i installed these drivers: HP hs3110/hs3114 Mobile Broadband Drivers  HP LT4120 Snapdragon X 5 LTE-Treiber   I also scanned my Notebook with Tools like PCAudit but cant find any hardware for the LTE-Modul. The SIM-Card is plugged in but dont get any option to connect to the 3G/4G Network. I have Windows 10 64-bit Enterprise Edition installed. Tried also different Connect Tools (Huawei & Vodafone) but nothing. How i can check which hardware my notebook is using?  Thank you!

A:Mobile Broadband not working on HP EliteBook 840 g3

technik Allow me to welcome you to the HP forums!I read your post about the Mobile Broadband problems and wanted to help. Since this is a relatively new machine, instead of struggling for hours to fix it yourself, why not just let HP fix it for free!!  You should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlGood LuckI am a volunteer and I do not work for, nor do I represent, HP.========================================================================If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.

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Hello I recently bought a Thinkpad T470p .... win 10i have installed all the driver it needs ...... but couldn't manage to use the mobile broadband ......can anyone suggest.... thankyou

A:Thinkpad T470p mobile broadband is not working....!!!!

Hello and welcomeAre you sure the WWAN modem is installed in the laptop? What's the laptop' MTM code (starts with 20J)? If it's a CTO model (MTM includes CTO symbols), laptop' s/n is needed to determine factory specification. Don't share it here, send it to me via forum private messages service. I'll try to help.

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Here's an odd thing.
After switching off my Dell Dimension 5150 and then switching off the power at the mains, which I do when I go away for long periods, it then won't restart until I remove the mobile broadband dongle. I get the flashing amber signal on the power button. However, as soon as I remove the dongle, then the PC starts up fine, or at least it has done so far, so it's not really a problem, but it would be interesting and probably quite wise to find out why this is happening.

I did recently remove the case to replace the CMOS battery as I was getting the low battery message on start-up, but, apart from that, I can't recollect doing anything that may have caused this.

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I run Windows 7 64bit os with an Orange high Speed (!) mobile broadband dongle (515m).
The software (Internet Everywhere) stopped working months ago and after much arguing with Orange, they admitted that it was a software compatibility problem with my os but promised that an update would be coming soon. They gave a workaround which meant the dongle worked on dial up (with associated speed).
However, after waiting months for the update, it's finally arrived but it still doesn't work!
Just like the last software version, after installing it clean, it crashes at start up and won't operate.
Last night I had to stay up hours to roll back my system to get the dial up working again as it prevented that from working too.
I'm really sick of this and Orange's response has been woefully unsatisfactory, bordering on insulting. The latest gem was to uninstall everything internet connected then download the software! How? This has been pretty much the level of response from Orange. I'm about ready to cancel my contract with them for breach of contract.
Any ideas anyone?

Oh, my laptop is an Acer Aspire 7540.

A:Orange Mobile Broadband 515m Dongle not working with Windows 7

Hi, not sure if this is what you meant by the workaround, but I had the same problem and solved it by manually configuring a dial-up connection with windows using the number *99#
The software started crashing whenever I started it and, much like Orange have now pointed out, I suspected it was some sort of conflict with Windows 7. Initially the only way I had to get round it was constant system restores whenever the problem started, but that wasn't practical. The manual dial-up seems the best way I have found so far. The speed and service using it this way appears to be the same if not better than when using it with the software.

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Hello All: I can't get the GPS location feature working on my new W520 (4270-CTO).  The device did work once, the first day I had the computer (before running Microsoft Update and Lenovo Update), however, it has not worked since then. I've tried everything I can think of - removing and re-installing all the software, double-checking the BIOS, looking for device driver problems - but no luck.  When I launch the 'GPS Enabler' application, all I see is 'Satellite Acquisition in progress...".  I know the laptop can see the satellite constellation because I have a small hand-held GPS beside the laptop, and it has an excellent view of the satellites.  So does my Blackberry. My operating system is Windows 7 Pro, 64 bit, SP 1 (what the computer shipped with).  I've installed the 83wo13ww driver package (nominally version, according to the readme file, but displayed as driver version in the properties sheet of the driver when viewed via the Device Manager); the 83wa20ww Lenovo Mobile Broadband Activation package ( version 4.0.0020); and the 83gp31ww ThinkVantage GPS package (version 2.72). I'm running Access Connections 5.84 (build 83c755ww), which I believe is the current release.  I have placed a SIM card in the slot in the back of the computer, and when I launch the Lenovo Mobile Broadband Activation, it shows all the appropriate information (IMEI, ICCID, etc.) for the SIM card... Read more

A:Can't get GPS working on W520 with Ericsson F5521gw Integrated Mobile Broadband

Just a postscript - I have found another discussion from about 18 months ago that mentions similar problems with a W500 and a T500.  One of the participants in that discussion suggested that improper assignment of COM ports might be the cause of the problem... but, if that is so, how does one go about re-assigning the two ports used by the GPS?  The picture I provided (link is above) shows that my W520 is using COM ports 10 and 11 for the GPS.  I have no idea at all how to change this port assignment. Here's the link to the prior discussion: W500 GPS Problem Regards, Michael

W520 (4270 CTO), which replaced a W500 (4062-27U), which replaced a T42P, which replaced an A21P...

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Hi all,I have issues getting mobile (3/4g) broadband to work with my new T470 Thinkpad. In Ubuntu, the Fibocom Adapter is only detected as a generic MBIM adapter, and although Network Manager (and it's applet) display my network provider, the connection is not established, and the system process mbim-proxy is hanging at 100% CPU. This issue has been reported here (but seems to remain unsolved ?) : https://www.spinics.net/lists/linux-usb/msg158286.html Did anyone get this to work?Best whishes and thanks for any hints!

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I have a feeling this may be a driver error, but I dont know.
A friend gave me a computer,

Os: Vista x86
OEM I think
Hardware age: 2007
Age of installation: not sure, its my friends. Might not have been reinstalled before

CPU: Athlon 64x2
Video Card: Onboard Graphics
Mobo: Inspiron 532 mobo
PSU: Bestec ATX0300P5WB 300W

System Manufacturer: DELL
Model No.: Inspiron 531

It works perfectly fine, apart from when I connect to the internet through 3 mobile broadband (3 Huawei E122). Once it connects, internet explorer launches. As soon as I begin using IE, the computer freezes, mouse will not move, keyboard will not work, then after 2 mins it blue screens. stop code is 0x77. I have tried to exit IE and use firefox instead, this works much better but it still bluescreens, just less frequently.

My friend brought it to a local shop who told him the usb header on the mobo is the problem and needs a new mobo and qouted him ?250 repair. However I dont think this is the problem as, no other usb device gives any trouble at all. And the mobile brodband dongle only crashes once it connects and the browser is launched.

I ran Norton antivirus, super anti spyware, malwarebytes antimalware, and RU Botted. All I picked up was a few malwares.

I also ran full system diagnostic test, with no problems.

list of installed software (incase there are known issues with them): Norton Antivirus, Easus Partition manager, thunderbird, microsoft works, ccleaner. I dont know if a... Read more

A:BSOD when using mobile broadband computer freezes, mouse + keyboard stops working

Okay, I ran the driver verifier

When I restarted the computer, I get the blue screen and it will not turn on
The stop error is 0x7E this time I think

I booted into safe mode and restored, then ran "verifier /query" in cmd
which returned: "No driver are acurrently verified"

I have attached the new dump file below

It must be a driver problem, what do you guys think?

Hopefully You can help me out guys

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My father's broadband was working fine until a week ago. He is with Post Office broadband. He complained that it was not fetching pages. here is what i have seen and done:

1: His pc would not fetch pages in any browser, IE, firefox, Chrome.
2: Ping works fine, nslookup is fine, telnet is fine. netstat shows that connection is established to google, etc.
3: i reset his router and every now and again i could fetch a page or two very quickly before it ground to a halt again, i.e all browsers state that they connect and that they are requesting data, but just hangs.
4: I assumed his pc at fault so tried my laptop, exactly the same behaviour - wired and wireless.
5: I tried another router (that definetly works), same behaviour.
6: have tried opendns addresses, same behaviour.
7: spend hours on the phone to Post office tech support, they say the line checks out fine, fast, no noise, etc.. they say that there must be a problem with his wiring and that they will not send out an engineer. I have tried turning his router off for some hours then leaving in the master socket to no avail.
8: taken all other phones/sky out of other sockets, changed filters.

the pc's i have tried both run xp, i am yet to try a live linux distro. his router is a zyxel, my router is a bt issue router (sorry i don't have models with me i'm not at home).

As i said above his broadband was all working fine then one day it stopped. They insist that it is a problem at his end not theirs.... Read more

A:broadband suddenly stopped working

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In the last couple days my X1 carbon 5th gen (with its warrenty coming to an end in 2 weeks) has started to do the weirdest thing. While every other FKeys work perfectly, the first three, those who control volume and mute and un-mute have stopped working.  I checked every possible driver update every day, multiple times since then and nothing seams to work. I also have rebooted and - miracle - the 3 keys started working again ... for a couple seconds before stopping once more. The only thing I have not tried is to reinstall windows, but I must submit my masters thesis pretty soon, so if I can manage to fix this problem without spending a whole day reinstalling everything on my laptop, I'd be eternally grateful.  Ideas? 

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Hello all,

I'm using vista home premium for my notebook. Lately each time i connected to my broadband it can connect but then after 2 or 3 minutes the system will stopped. I can't disconnect my broadband or restart/shutdown my laptop. If i try using the same broadband to other notebook it works perfectly.

Can anyone suggest a solutions for my problem? should i reinstall my OS?

For further information please inform me..

Thank you for your time..i really appreciate it..

A:Broadband stopped working and system 'hang'

Hello and welcome to the forums:

I would suggest that first you run a full AV on your computer..
Download and run a full scan from malwarebytes...

This way you will rule out any virus etc.

I would boot into safe mode to see if you have the same problem there, here's how..
Safe Mode

I also would do a sfc scan, here is the info you will need it is very easy. After you run the full sfc if it finds any problems then run the sfc 3 times.
System Files - SFC Command

You can also look in the Event Viewer and find the logs so you can see what's going on, but before we get there please follow the things above first.


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I have 2 year old, 200 gig Rock Mobile Disk that I have everything backed up to. We it was turned on you could hear and feal by touch that it was running, the light would go from red to green and through the USB port it worked fine. It now does nothing. When turned on you can't hear or feal it running, the operating light stays red.

I took it apart and with light type prob found that the switch, inside boards and what I belive to be the motor, with 4 soilder connections all had power. I know I didn't hurt anything wih the plastic light prob that sences vboltage. I have 3 questions for someone. Please note that we live in a morot home and travel full time, now in our 17 year. So taking something back can be a problem, or getting work done.

1. Can I have it reparied, or can the information be copied somehow. and by who where.

2. If I buy something new, say at Best Buy, can they get the information out and into a new system.

3. What would you recommened I buy this time, considering our life style and is there a system out there that would be repairable or some how not lose everything on the back up disk.

Thanks Nick

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Audio was working perfectly then stopped. Had a recent system update installed, so not sure if that caused it. Also recently installed headphone drivers. Among my actions: updated driver; also unistalled and reinstalled latest driver. No effect, still no sound from Realtek speakers. I'd welcome any suggestions. Right now I have a great laptop but no sound.

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since this week's windows update, fingerprint stopped working. uninstalled and installed the latest driver from lenovo support, no luck device status shows :This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful. this usally means incorrect driver, but updated to the latest available 5.2.3531.26having no luckany suggestions? is it a known thing ?

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Sunday night the Lenovo companion did a few updates including a BIOS update and also an update for the Synaptics, but I can't see it in the Installation History (it doesn't show up). Anyway, after that update, the touchpad doesn't move the mouse anymore. I can still click it, but it doesn't respond to any gestures. I checked in BIOS and it's enabled, I checked all possible settings and it's all enabled and on. Any ideas of what I could try? My laptop type is: 20HR-CT01WW Thank you, Iulian 

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Sunday night the Lenovo companion did a few updates including a BIOS update and also an update for the Synaptics, but I can't see it in the Installation History (it doesn't show up). Anyway, after that update, the touchpad doesn't move the mouse anymore. I can still click it, but it doesn't respond to any gestures. I checked in BIOS and it's enabled, I checked all possible settings and it's all enabled and on. Any ideas of what I could try?
My laptop type is: 20HR-CT01WW
Thank you,
Moderator Note: Edited subject to match content more clearly.


Go to Solution.

A:X1 Carbon 5th Gen Touchpad stopped working

I'm having the same issue - didn't realize the touchpad wasn't working until today. I notice it works very briefly when you first boot up and then the pad stops working (only clicks work)My type is 20HQ

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Is there a way we can change the touchpad Reverse scrolling option (Scroll --> Two Finger Scrolling --> Switch Direction) on the X1 Carbon through an automated way. We see that after Windows 10 upgrade, the scroll option on the touchpad has been changed. So doing it manually it works but we want to automate it either through a registry change or some other method. Yes manual changes works perfectly.

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I am using vista 32 bits. Windows mobile device center stopped working with the follwo eror details. I tried to uninstall all, and also deleted partner in Regedit , still the message the Windows Mobile Device Center stopped working. The error details:

Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: wmdc.exe
Problem Signature 02: 6.0.6783.0
Problem Signature 03: 45b7b290
Problem Signature 04: mscorlib
Problem Signature 05:
Problem Signature 06: 4a9ee532
Problem Signature 07: f51
Problem Signature 08: 0
Problem Signature 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
OS Version: 6.0.6002.
Locale ID: 3081

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I would appreciate if someone can help me to sort the problem out.

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Hi all

Just wondering anyone could help me with this please? I used to use irish broadband, a friend's friend helped me connect that to a wireless router, which was all working fine, however i cancelled the irish broadband in May, and i think by then my wireless on my dell inspiron 6400 was still working once i turned on the laptop, i could view all the wireless connection available. i have Intel PRO/Wireless 3845ABG network connection built in.

Then in May i got meteor broadband to go, i installed that, which is working fine. however, since then, my wireless has stopped working, i tried to fix it for days, but could not get anywhere, which is very stressful because everything is turned on and enabled, i looked through trouble shooting and i ran ipconfig, but it says 'media state disconnected'. I rang meteor, and they told me to go to device manager, which i had ensure all card/connection is enabled. but maybe there is something else, im just not sure where to look and fix the problem. i installed meteor broadband on another laptop, which the wireless on that laptop is still working perfectly, only my Dell wireless connection is not

could anyone give me any advice please?

Really appreciated!

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The left USB port stopped working last night on my Gen 3 Thinkpad X1 Carbon.Don't think it's a driver problem, as it's been working fire up til now.The port just no longer exists as far as I can see. Plugging into it does nothing. Any ideas?Thanks

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I am not sure if I am in the right forum, but this whole site is so difficult to navigate. There are no suppot numbers, and no-one to call. I am on a different computer now because my keyboard on my X1 Carbon Thinkpad has suddenly stopped working. I can get a keyboard to come up on the screen (and type in using external mouse) but none of the keys on the actual keypad work. None of the keys work. Some of the FN keys work. I have tried Ctrl + Alt + Del.
Moderator edit: Added detail to subject

A:X1 Carbon Thinkpad keyboard stopped working

PS The touchpad is working. 

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Members, Recently, I noticed some of the special Hotkey Fn keys stopped working. Here's the breakdown: Working:F1 (speaker on/off)F2 (vol down)F3 (vol up)F5 (screen bright -)F6 (screen bright +)Stopped Working:F4 (mic on/off)F7 (project)F8 (wifi on/off)F9 (settings)F10 (search)F11 (open apps?)F12 (all apps?)This happened once before and a driver/BIOS update fixed it, but this time, nothing seems to fix it. I am an Inside Track candidate for Windows updates, and the keys themselves work (the normal Fn keys work). Searching Google and the Forums comes up empty. Specs: Product: 20FQ001VUSBIOS: N1FET63W 1.37Windows 10 Pro 64-bit Version 1803 Build 17134.167Hotkey Features Integration for Windows 10 (64-bit) - ThinkPad Version All updates completed (Lenovo and Windows). Any thoughts/ideas?Thanks!-Matt

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Please hope you can help! About a week ago the external monitor (connected through HDMI) stopped getting signal, when reinstalling the driver it started working again. Now it happened again, and I tried reinstalling again, but nothing. I have tried the cable/monitor and they work fine, its the computer/hdmi-port. I'm pretty sure it's not a hardware problem... The Intel Driver Update Utility doesn't help either, neither does Lenovo Solution Center. What to do, I'm desperate! Help is tremendously appreciated!! /Fredrik  

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TP X1 carbon with Windows 7/64 bit Some Hotkeys do not workF4, F7, F8 ,F9, F10, F11, F12 do NOT work.Caps lock does not display on screem All this happened at the same time. Might be because of an update (either Windows or Lenovo) but I am not sure.Tried the recommended fixes and installed the hotkey tool n1qvub3w.exe but that did not solve it. It is extremely frustrating to have this issue without any proper resolution.Any help is appreciated.

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HI there I am having a peculiar problem. The right-side USB port (the one next to the Ethernet port) of my 3rd Gen X1 Carbon (model 20BT) has stopped working. Windows reports two USB controllers, and Linux does the same. The ethernet port works as expected. I even replaced the USB/RJ45 system card and the problem persists: The Ethernet port works, the USB port does not. No peripheral is being recognised (I have tried a wireless mouse, a usb flash drive and a Yubikey) and no power seems to be available from the port.  I was thinking that if there was some issue with the motherboard then one of the USB host chips would not be recognised, but this does not seem to be the case. I am now thnking whether it would be worth it to replace the motherbaord or just purchase another (used) machine. The warranty has expired. Any ideas? Thank you! Frixos

A:Right-side USB port stopped working on 3rd Gen Thinkpad X1 Carbon

Hi frixosk, Does it mean that the one on the Left-side still works? If yes, you may consider to work with a handy USB hub like this. 

"May the Force be with Lenovo"

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Recently I upgraded from Windows 7 to Windows 10 Pro, before this I have no clue if the webcam was working but since trying to use the Camera app I have noticed there is no feed.I then went looking around, having installed (all auto-update recommended) applications for the laptop from the Lenovo support and drivers page. I noticed that there was no Intergrated Camera driver in the list, I then decided to install it manually. I was then met with a "Can't find the device, Abort install!"I have attempted to use FN+F6 to enable and disable the camera, even with restarts in between. I have also gone through the BIOS and enabled/disabled the camera to see if it would then detect it and nothing has worked.Has anyone else had an issue like this and been able to resolve it?

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Hi guys, I recently got hold of my new X1 carbon and decided to do a thorough firmware update with vantage. When the trackpoint utility firmware was installed, my laptop flashed with an installation failure notice and rebooted. After that, the trackpoint as well as the mouse above the touchpad no longer worked. I tried the advanced setting in control panel, but the entire trackpoint configuration option was blacked out. Does anybody experience similar issues with this update and have any suggestions on how to do a home fix for this? I have been making do with the touchpad and a bluetooth mouse, but it does not feel very "thinkpad" this way.....

A:Trackpoint stopped working on X1 Carbon 6th Gen after firmware Update

Hello and welcome,
This sounds like the issue sorted in the below linked post.
Thought this was resolved some time ago.  Please report back if it helps - or doesn't.

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This morning my X1 carbon Touch Screen stopped working for no apparent reason. Everything that I can see is updated.  Lenovo Chat has been a pain. Anyone have any idea how to fix this?

A:2016 X1 carbon Touch Screen Stopped working abrupt...

Are you saying the machine won't start, or that the touch function doesn't work?

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I purchased a HP ENVY TouchSmart 14-k111nr Sleekbook that came with T-mobile Mobile Broadband for 2 years from the Microsoft Store two months ago. When I clicked 'Internet Access', there would be a 'Mobile Broadband' option for me to choose and select the T-mobile Mobile Broadband. Unfortunately, that has not been appearing since the last few days. I checked my hardware and it appears that there still is a 'Smart Card' but with no information regardin it. I also checked the HP Support Assistant and HP Utility Center but they had nothing. I have tried removing the card and placing it back again. The computer emits the sound that recognizes new hardware but no installater comes up Searching forums, I tried downloading the HP Connection Manager, but it failed to install when an error message ' NO WWAN' came up I also downloaded and reinstalled the latest Mobile Broadband Drivers but nothing happened. In fact, I suspect that it maybe the new updated drivers that caused my T-mobile SIM card to be disabled. I have tried calling HP support but they cannot help and demand payment for 'advanced tech support' when my Laptop is still under Warranty. I tried calling T-mobile, but they said that it was a problem that I needed to contact HP for. I contacted Microsoft that said I need to get in touch with T-mobile. The second call on HP, they told me to contact T-mobile, One big circle. TL;DR: I need the installer for my T-mobile SIM Card, mobile broadband... Read more

A:T-mobile Mobile Broadband doesn't even Appear

@YdocZ ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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Lenovo X1 Carbon 2nd gen Left side usb and headphone jack suddenly stopped working. I just used both jack and usb previous day but now they both are not working. Any solutions for this.

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Hello,Today I updated my Thinkpad X1 Carbon 5th Gen with the latest drivers recommended by Lenovo Vantage program, as well as the latest Windows 10 Pro updates. After conducting those updates, I can no longer sign in using the Fingerprint sensor.When I open the Device Manager to check the status of the Biometric Device driver, it shows the following message: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"The sign in option using the fingerprint does not even show up in the Windows settings for Sign In. Things I have already tried:1) Update the driver through the Device Manager 2) Download and reinstall the fingerpring driver from the Lenovo drivers website3) Reset fingerprint settings in the BIOS and making sure it is enabled4) Change configuration in "gpedit.msc" -> computer configuration -> administrative templates -> windows components -> biometrics -> allow the use of biometrics and allow users to log on using biometrics set to enabled None of the 4 attempts above solved the problem.Can anyone please provide any solution for this case? It looks like a lot of people have been experiencing this issue and no one from Lenovo provided a clear and definitive solution. The latest drivers must have bugs and, in my opinion, Lenovo must stop distributing them until this issue is fixed. Thank you very much.Best.  

A:Fingerprint stopped working after latest Drivers and Windows updates (Thinkpad X1 Carbon 5th gen)

I know you have a X1 carbon and not T570 but did you see the below post from a Lenovo employee?  Specifically the part about SGX?  It fixed my problem on my TP25.
Hope this helps

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Title says it all really. This stopped working after the last major Windows 10 update (the one that introduced the three-finger horizontal scroll for scrolling through active applications). All other gestures seem to work OK, only the 2-finger scroll gesture has stopped working. I have all the latest updates installed, and all the latest drivers.

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I have an X1 Carbon Thinkpad: X1 Carbon (Type 20A7, 20A8) Laptop (ThinkPad) - Machine Type 20A8, Model 003YMZ It has a slot for a SIM card on the back, but I don't know how to get this to work. Simply popping a SIM in there does nothing! Does anyone know (a) if this model is actually configured for mobile broadband, and (b) if so, how to activate it? Many thanks!

A:Mobile broadband

HelloThere isn't wwan modem factory preinstalled in your laptop. WWAN antennas set and a sim card reader are there.

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iam thinking of geting a netbook i would like a usb dongle for the net but which one is the best to go for

thank you

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Please help! I have 3 connect mobile broadband (dongle). I connected it ages ago and it installed and worked fine. Then I uninstalled it. Now when I put the dongle into the USB port, it won't auto install. It says that it cannot be installed properly. (it does, however, work on other computers). I phones 3 connect support and they were uselss. When I looked into device manager, and click on the icon (which has a ! on it) it says:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).

It wont auto load and im getting pretty fed up. Please can anyone help. I am thinking I must have deleted some drivers, but when i select 'update driver' it says that my drivers are fully updated.

Please help!

A:3 mobile broadband

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Does anyone else use a mobile broadband stick that you just plug in to your USB port and away you go? I'm using one on the 3 network,its the second one I've had.And Does anyone know if companies such as AOL or BT plan to bring out versions as at the moment in the uk its only T-Mobile,3,Virgin,Vodafone and Orange who offer them,and usage is quite expensive typically ?10 1Gb,?15 3Gb and ?25 7Gb.I'm using 7Gb a month and I'm not downloading very much

o2 are are advertising it,but its just a 3G i-phone on pay as you go for ?350 i could buy a laptop for that!! At the moment Vodafone offer the fastest speed 7.2mbps the other all around 3mbps.

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Hi all, i am a first time user to having a laptop, i want to get broadband for it and it to be pay as you go, what do you suggest. also someone told me a can connect it to my desktop broadband, how would i be able to do this if so it wouldn't be mobile would it?. i'm with virgin with my desktop computer.

A:mobile broadband

Hi and welcome to the forums.

I assume you live in the UK like me so I think I can help.

I use 3 mobile broadband which in my opinion is the best of the PAYG tariffs. You can buy a dongle which is the expensive bit or if you have an unlocked 3G phone which allows tethering you can use that if you know how to set it up.
You get 150MB of free data when you top up (minimum ?5 in store, ?10 online) plus it also works as a phone if you want it to.
This 150MB of data lasts 90 days or until you use it all up.
This means it works out you spend ?1.66 for 50MB of data every month, which if you have static broadband at your home should be enough. If you ever use more than this just top up more regularly.

For more info (and probably a much clearer explanation visit 3 - Pay As You Go - SIM Only - Free stuff - Free stuff with every top-up)

I don't know too much about Virgin medias mobile broadband but a good place to start would be here Mobile Broadband - Broadband - Virgin Media

Hope this helps, Oli.

EDIT: After reading your post more carefully, it sound like your do not have your Internet connection going into a Wireless router and then to your laptop and desktop.

This suggests to me that your Virgin Contract may be quite old as all new tariffs include a free Wireless router and setup, not to mention less to pay per month (I went down this road with BT, tripled my connection speed, got a load of free stuff and I now pay ?10 less per month.)
Have a look at http://allyours.virginme... Read more

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Hi,sorry if i'm posting on wrong thread, im having major problems connecting to xbox live through my mobile dongle, my equipment is as follows, windows 7, 12g 3g mobile dongle, new xbox 360 with ethernet cable, right now i have taken as many steps as i can find to resolve this issue but am having no luck, i am unable to bridge connections for a start, i.e 3 connect to lan, can highlight both but drop dwn bar no longer shows the bridge connection icon, if i highlight on there own it does but msge comes up sayin i need two high speed cons to bridge. i have made my default conn shared and that doesnt work, been thru steps with tech guy from xbox he doesnt know either, can anyone pleeeease help.

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