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Old age a Problem...

Q: Old age a Problem...

Hi...My i7 XP computer is having terrible problems thanks to a Program called Reimage.....The only way to fix my PC is a reinstall but although I have done this on several occasions in the past my memory is not what it was...All I really want to know is the vital things I need to backup like Drivers..my email which is OE and I think I just need to copy my identities to another drive ...and i wonder if there is anything else I need to backup ..Probably passwords cause they are a real problem for me in old age ....Any tips will be very appreciated....aparantly I have 540 nasties ???? according to Spy Hunter...Thanks Mk....

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Preferred Solution: Old age a Problem...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


I need some help and if anyone can help me I will be very appreciated. My system is Windows 7 Ultimate X64.
1. USB port.
I used to have a Lenovo thinkpad W520, the USB ports can still provide power and the devices connected to the port won't be disconnected after the PC turning into sleep mode even power off, but everytime when I wake up my Precision 7510, the keyboad need a long wait to be reconnected and all of the external hard drives are reconnected too (Auto play also pops out). And I cannot charge my cellphone even if the precision is in sleeping mode with power connected to it.

2. External Monitor,
I get a Dell P2417H monitor. I connect the monitor to my PC through Display port. 
Then I use the Screen Resolution to Identify the monitor. I then use "Identify" to identify the monitor, at first both of the monitors show (1\2), which is correct because windows is set to duplicate the monitors. Then I selected Show desk top only on 1 and then "Identify" the monitors. Both of the monitors show a big 1. Then I selected show desk top only on 2 and then "Identify" the monitors. Both of the monitors show a big 2.(My p2417H is actually 2)
Then I select apply so only p2417H shows the display and close the laptop's lid. (I set the power options, so that the PC won't be turn off when I close the lid or after a long deactivation) 
As long as I close the lid and turn the laptop into sleep mode and wake it up. The monitor setting... Read more

A:Precision 7510 USB port problem, monitor problem and Intel Rapid Storage problem

Some of what you're experiencing may be due to the different hardware than you had in the older system - however, one BIG possibility:
Windows 7 does not fully support the power management features of the Skylake CPU and chipset in your system.  Even if Windows 7 is correctly installed, there will be missing features (Microsoft never implemented the advanced Skylake power management features in anything older than Windows 8).
You'd likely experience some of the same issues with a Skylake Lenovo system.
The Skylake platform in your system WILL run Windows 7 (it's the last Intel platform that will;  the newly released Kaby Lake won't run it at all), but it won't implement all the Skylake power management features it has no drivers for (and never will have drivers for).  Unless you're completely stuck with Windows 7, most of the issue -- or all of them -- will go away if you move to Windows 10.  If you don't do it now, this is the last hardware you'll be buying -- as above, Windows 7 is history as of the release of the new Kaby Lake platform.

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i load up my machine as per usual and norton antivirus cannot load up at startup because it says i have a corrupted or missing ccimscan.dll and defalert.dll.

norton seems to be ****ed up and symantec webapage has no solution, which also has coincided with my roxio cd buring version 5 basic. roxio doesn't load up at all, and also in windows media player 9, i cannot burn cd's as it says the roxio burining engine is not there and or the directcdbf.dll is missing.

i performed scandisk and all that shite and on that programme in windows where it tells you if you need to replace files ( can't remember its name). anyway the files that are corrupted are uneng.exe (which i found out is the roxio burn engine unistall programme???) and the tntlvr.dll is corrupted too. don't know what this tnt thing is but i am assuming its my tnt2 graphics card???, but it isnt showing any problems.

i have adaware and regulary use it, and hijack this only workd using the old version so i will post the log file thing here. i am totally confussed as all this happened out of the blue the other day. thanks in adavance. please help me

Logfile of HijackThis v1.97.7
Scan saved at 18:57:24, on 05/09/06
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

A:norton antivirus dll problem linked with roxio dll problem. really wierd problem.

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Thanks for the forum.

First - Network problem prevented internet access. I used "Diagnose" and "Repair". Repair found something and "fixed" it. Internet accessed after that.

Even Log:

Problem signature
Problem Event Name: NetworkDiagnosticsFrameworkV2
Vendor: Microsoft
OwnerHC: WinInetHelperClass
OwnerHCVersion: 1.0
SessionStatus: 2
HRESULT: 8008F906
Repair: {30B6B189-CCE3-4b6f-877B-C1AE960CE1EF}
RootCauseHC: Winsock
RootCauseHCVersion: 1.0
RootCause: {D438FDF3-F143-430e-B187-E02B2E14B641}
OS Version: 6.0.6001.
Locale ID: 1033

Files that help describe the problem

Second - Firefox (Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) will load, but will not search for page. Page viewing area remains blank and page status says "Done". I uninstalled and reinstalled without deleting user settings. This did not repair Firefox.

Third - Outlook 2007 Trial Version (12.0.6504.5000) SP2 MSO
(12.0.6425.1000) - Will not login to server. Error message reads "Receiving reported error (0x80040900). The server name you entered cannot be found on the network. (it might be down temporarily) Verify that you are online and that the server name is correct.

There is no event log associated with the Outlook problem.

Event logged from same day, but I'm unaware of how this fits:

Problem signature
Problem Event Name: ... Read more

A:Network problem became Firefox & Outlook problem, then MS update became AVG problem

??? Highhunter, Is this a reply to my earlier post???

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Hi! I have a few problems with a few difference softwares. I thought it would be best open on thread with all the problems other than opening multiple different threads.
My Problems are:

1) I use mozilla firefox and i have a problem opening PDF files. When i click on a link which leads me to a PDF file, the following error message pops up.
"The adobe acrobat/ reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Wev Browser and try again."
When I use Internet Explorer, I get a similar error message.
"The adobe acrobat/ reader that is running can not be used to view PDF files in a Web Browser. Adobe Acrobet/Reader version 8 or 9 is required. Please exit and try again."
This message tells me to exit Adobe Acrobat/Reader. I don't exactly know how to do that.

2) The other problem I have is with Windows Live Messenger (MSN). This messenger allows you to draw in a conversation. They have a handwriting tool. The problem I have with this tool is that when I use it to draw something, what I draw doesn't appear on the place where I am suppose to draw before sending the message. But when I click send just by drawing something with seeing what is happening on my screen, I will be able to see what I drew in the message sent part of the window. I know this is confusing but it is hard to explain. So basically, while drawing something, I can't see it but when i send it, I can see it.
... Read more

A:PDF Files Problem | Windows Live Messenger Problem | WMM Problem

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I believe I have a virus these are the symptoms i am experiencing and what I have tried so far:-

1. I am having problems using google, sometimes when I click on results they go to another page, sometimes it decided i am not connected to the internet when I know I am.

2. I started by trying to run Malwarebytes but this would not open, then the same problem occurred with Spybot, it wont open.

3. I tried to scan with Trend Micro but the virus has prevented Java from working and so Trend does not work.

4. Tried to do a system restore but that says the drive failed during the restore.

5. AVG does not find any viruses when scanned.

6. Computer will not hibernate, it goes to blackscreen and then back to the desktop.

7. I managed to get Malwarebytes working by renaming the file from mbam.exe to mbam1.exe but now it freezes is not responding about halfway through the scan, have also told it not to scan registry items but it still freezes. Also after it has frozen it will not close even by trying to end the process.

So they are my problems can anyone help? Thanks

A:Virus, google problem, Malwarebyte problem, Spybot problem, etc

Try this scan. You can copy it over from another computer on a CD or pen drive if you need to.Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".Scan with Dr.Web CureIt as follows:Double-click on drweb-cureit.exe to open the program and click Start. (There is no need to update if you just downloaded the most current versionRead the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected f... Read more

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I have no idea if it is the same problem. First of all I am using a wireless router, I have a internal wireless thing on my laptop. And I am able to connect and all but when i went to ebay.com and tried to log in, It leads to me a page as if I am not online. So I am wondering if it is my router settings or my laptop that makes it like that. Thank you for your help.

A:Help with Internet problem. Downloading problem / login problem.

This problem doesn't seem limited to Websites, I can't sign in on MSN too. Or login to anything. I am using a airlink router Model AR315W. So if anyone can help, please do. Thanks.

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Hi, I'm new here (meaning I just made an account but have been lurking around every time I had computer trouble. This time however, I couldn't find anything that resembles the trouble I'm currently experiencing) and I'm hoping if anyone can help me or tell me if I should just throw my laptop against the wall.

I've had my printer (details and TSG SysInfo below) for over a year now, and never had any trouble with it. A few days ago, I needed to print something but wasn't able to (I can't remember what the error said, it didn't happen again) so I uninstalled the printer and re-installed it by downloading the drivers from the HP website. Pop-up balloon said that it wasn't successfully installed and when I would try to install the driver by going to print management and click on Printers I would get: "An error has occurred on the script of this page. Line: 40. Char: 21. Error: Object doesn't support property or method 'SetPrinterName'. Code: 0. URL: res://C:\Windows\system32\pmcsnap.dll/81". So I clicked on Drivers instead and tried to install the driver there and it said: windows found driver software for your device but encountered an error.

Do understand that I have no idea what I'm doing whenever my computer doesn't behave as it is supposed to, and everything is done by trial and error; mostly error. For some reason I felt the need to do a chkdsk /f /r which was scheduled on the next restart, b... Read more

A:printer problem? software problem? hardware problem?

Could be the Hard drive has gone faulty. What make and model is this Laptop?

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I had no problems with Customer Preview, everything worked, but, I must say that this Release Preview is another story all together. My PC hardware configuration is unchanged since installing Windows 7 when it came on to the market.

1. Doing a clean install did not install a clean installation of Windows 8. It took three attempts. Previous wallpaper, user login avatars, etc. kept showing up in the new supposedly clean install, even when installing with a local account.

2. At shut down I am constantly getting a winlog.exe error stating that I need to insert a disk in to various empty drives. This stops the computer from shutting down. The error message appears 18 times and has to be clicked away every time it appears. The OS shuts down but my computer hardware keeps running [fans, disks, etc.] I fear I may have to get rid of Windows 8 RP before it ruins my entire PC.

3. After the OS has shut down the computer itself will not switch the power of. The computer light showing disk activity is constantly on, even though the OS has been shut down.

I'm going to have to give up on this OS. This release candidate is not working at all well on my setup. Highly peculiar, especially as I had no issues with the Customer Preview and nothing has been changed in my PC hardware setup.

A:Release Preview - Nothing but problem after problem after problem.

Hello Rich,

I know you said clean install, but just to check, did you delete the old Windows 8 CP drive/partition so it will be "Unallocated Space", then reinstalled Windows 8 RP?

Did you use a local user account or a Microsoft account? If Microsoft account, then that would be why you got your user picture back since it synced with your Windows Live ID and used the same one.

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Wasn't sure if I was supposed to start a new topic to reply to your reply. I posted it as a reply on the existing topic as well as started a new one here. Please let me know the correct way to post a reply to one. I apologize if I am doing this incorrectly as a new member. Thank you.Thank you for your reply. I have installed and run Ewido Security Suite. Here are the logs you asked for:Logfile of HijackThis v1.99.1Scan saved at 9:28:31 PM, on 5/22/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\PackethSvc.exeC:\Program Files\Common Files\Acronis\Schedule2\schedul2.exeC:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exeC:\Program Files\Common Files\Real\Update_OB\evntsvc.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeC:\WINDOWS\system32\Smtray.exeC:\WINDOWS\system32\pctspk.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files\... Read more

A:Windwos Explorer Has Encountered A Problem And Must Close, Dr Watson Has Encountered A Problem And Must Close, Problem Occurs W...

Please continue in this thread. http://www.bleepingcomputer.com/forums/t/53295/windwos-explorer-has-encountered-a-problem-and-must-close-dr-watson-has-encountered-a-problem-and-must-close/Thanks.

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Recently reinstalled windows XP. Before reinstall had Musicmatch in original shipped Dell. Dimension 3000.
Now get - Error 'Muscimatch dukebox problem -MMJB Soundcard problem - waveout format not supported.' Is there part of reinstallation of XP that I may have neglected?
In Control Panel, Sounds, Speech and Audio Devices - indicates no audio devices.

A:Muscimatch dukebox problem -MMJB Soundcard problem - waveout format not supported

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Infineon Trusted Platform Module Problem on Device Manager

I tried updating the driver and it says the driver is up to date. I've also tried to disable it and enable it back but still the yellow caution sign still appears.
How to fix this.
I'm pretty sure this is what made the Infineon Security Platform Setting Tool unable to work.

If you need any other info to solve this please let me know.


Kaspersky Problem

Kaspersky is working fine but why does TuneUp 2010 detect this problem.

I'm Using Kaspersky Internet Security 2010 with 3/10/2010 Database.

If you need any other info please let me know.
Thank you.

A:Infineon Trusted Platform Module Problem on Device Manager and Kaspersky Problem.


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The problem started out of nowhere.I have windows xp and I noticed that my whole computer is been running kinda choppy.anything that has audio will skip,including music,aim sounds,videos,video games,anything in general.also my mouse moves choppy.It will pause for a second and then start moving again with no problem and then pause again.The mouse mainly moves choppy when I load up certain programs.
I tried scanning my computer with spybot ad-aware and avg antivirus and it found nothing.I also tried uninstalling and reinstalling Realtek ac97 and that didnt work either.
I have a cable modem so I know its not my internet connection speed.
I had my computer over a year and it was running with no problems.I started having these problems about 3 or 4 days ago.
Can somebody please help me fix these problems with my computer?

A:computer sound skipping problem,mouse moving choppy problem

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I hope someone can help me. I am using a new computer with Vista and have just installed Adobe Photoshop Elements 7, plus a 2000 Microsoft Home Publishing programme. Both appear to work properly, except the programmes' toolbar fonts are almost unreadable - very small. I have enlarged the actual desktop fonts, but cannot see how to enlarge these programme fonts.

I have another problem with Outlook. I cannot add alias's to my email address. I know how to do it, but when I get to Add email, the page that opens up is too large for the screen and the buttons on the bottom are not visible.

Any help would be very much appreciated. Thanks.

A:Problem with toolbar fonts on programme installations and outlook page problem

Is Outlook from 2000 also?

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Ok il try to make this as brief as possilbe.

Sister clicked a stupid website link today on my laptop. Started doing weird things.

Now when i boot it up a popup appears saying google installer has encountered a problem. You know when it asks wheither to send error report or not. Now for the weird parts

It wont let me run any anti-virus removal software. I can run IE/Firefox ok. Even when i go into their folder and change the .exe filename to something like fluffy it opens them for like 5 secs and when i run the scan it closes str8 away.

Again when i search for anything on google about the problem i get a message saying my connection has been reset. Obv the virus/trojan is doing this.

Now i try to reboot in safe mode and it wont let me do it either. Im going insane here.

I cant even do a PC recovery because it says the recovery partition cannot be found.

Any ideas are most welcome

A:Virus/Trojan Problem (Google Installer Encountered Problem Message)

We Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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Hi Again,

I've done a couple of other posts today, which I think I have isolated the problem, I'm just not certain how I should go about fixing it.

I have two NICs on a server running Windows Small Business Server 2003.
One of them has an IP of LAN)
The other has an IP of WAN)

From my server I can ping both and get a reply.
From inside my network I cannot ping the

How can I make these two cards communicate properly?
Where in my Server Management can I fix this.

Thank you.

A:Dual NICS DHCP Address Pool Problem? Routing Problem?

This looks so similar to http://forums.techguy.org/networking/581105-router-cant-seen-server.html that I requested this thread to be closed or combined.

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1)This is a problem I have accessing this website.

2)Also I keep getting popup notification of Winiguard telling me im being attacked by Trojan Everad. I uninstalled Winiguard but keep getting this popup.

Please help!

A:Problem accessing website due to Trojan warning & Everad Winiguard problem

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

No need for screenshots unless they are requested, thanks.

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Can anyone help me please?
A few days ago when i tried to play an audio on my computer it was making nonsense sound, like crackling or something like that (this was just when i was running any file, including movie or music and when it was supposed to have some normal voice inside the speaker).
A few days later, i had a noisy screen (not a voice noise). the screen was like in grids and the grid lines were made of white dots. This happens not only after windows boot, but from the first moment i power the system on. during boot process as well as when in windows window.
After a short time in windows the BLUE SCREEN appears and says nvlddmkm.sys not working properly. well, this is about nvidia VGA driver i guess. BUT if it's a driver problem i shouldn't have it while in boot and when windows has not yet started + what was that sound problem then? are these two problems related to each other?
I've checked the monitor, it works well with other systems, and also this chasis has the same problem when connected to other monitors.
it was a long time i hadn't opened the chases, to try to fix these problem i opened it and found it completely dusty, i thought this may have caused overheating problem and thus the motherboard damage which has led to my "ONBOARD" SOUND and also nVidia VGA defects. i checked the bios hardware check, after about 10 minutes of system turned on, it showed 38 deg. Celsius.
Anyone can suggest me anything, have you had similar probl... Read more

A:BLUE SCREEN, display problem, sound card problem! where is the root!? :-(

helloooooooooooooooooooooooooooo, no one here?

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Hi guys,

About two months ago I bought an Acer TimelineX laptop (the 11.6" version with the i7 core.) Last night it started havong some vicious problems. It will instantly shut down or freeze with the current displayed graphics being very distorted, seemingly at random intervals. I suspect a hardware problem because a few minutes before all this started I noticed the cover protecting the internal components was out of place, so I snapped it back into position.

I tried running some of the pre-boot Windows diagnostics, but they came up clean. The system crashed once during this process and gave me a blue screen of death that said "PFN_LIST_CORRUPT". I ran a diagnostic on the memory and it came up clean as well. I'm thinking I might have broken some critically important piece of hardware. Anybody have any ideas? Thanks!


A:Problem with Acer TimelineX turning off/freezing, suspect a hardware problem

A few silly ideas that i've tried with my Acer ..
try taking the battery out !..
just run it off the lead..
I've been told its something to do with a hardware issue with the standby mode of the fan or the CPU or some standby/neutral position that some gizmo inside does (have you guessed that I'm no techie ;o)
Try it out, it could be a simple (if not permanent) fix.
Good luck

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Alright to star off, I have been spending like a week trying to figure this out, and i finally decided to come here for some help...

First off I have a missing DSOUND.dll problem, i noticed how people say it can be fixed simply by reinstalling DirectX, well when i try to reinstall it, a message like this pops up during it:

"An internal System error occured.
Please refer to DXError.log and DirectX.log in your Windows folder to determine the problem."

Now im not sure what exactly what this means... BUT i did get a some type of system error report and i added it to this post, maybe someone can figure out whats going on and could help me determine whats wrong with my PC using that..

Thanks, let me now ASAP!!!

A:DirectX9c Problem (missing DSOUND.dll problem/driectX9c wont download)

Have you done a Search for DSOUND.dll ?

There should be copies in at least 2 other places.

If so, copy and paste one to the C:\Windows\System32 folder.

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Vista home premium worked fine on my computer for several months, I have an intel core 2 e4400 2.0ghz processor, 3 (1) gig kingston ram, intel dg965wh board, 250gb western digital harddrive, and a geforce 7600 graphics card. Vista home premium, norton antivirus, and office 2003

a few days ago my computer did somthing funny, it slowed down and when i put my coursor over the internet connection icon it said server execution failed. after searching the web and my computer for answers i decided to reinstall vista, i did a clean install and the problem seemed to be fixed, when i looked at the icon it said not connected to a network instead of server execution failed.

Vista seemed to load fine and fast, but when it loaded completly the programs were very slow, When the welcome center loaded i clicked connect to the internet option, and after waiting about three minute for the connection options to load, i clicked connect to a wireless network and immediatly the program stopped responding.

Along with the internet troubles i tried to install some of my software like: pinnacle HDTV pci card, adobe, microsoft flight simulator. The issue with installing my software was it would install about three-fourths of the way and then hang, eventually i would have to stop the installation.

To fix these problems i tried to reinstalled vista and the same issues occur on first boot before i installed any software.

I booted into in safe mode and safe mode with networking with just the vital driv... Read more

A:Vista messed up, reinstalled, fixed problem, new problem reinstall doesnt help.

after racking my brain with possible fixes, doing memory diagnostics, formating and reinstalling vista, i finally found an a fix to the problem. The whole problem lay within the wirless usb network adapter. I just assumed that the problem was with vista not the network adapter. i figured it was with vista because the programs were slow and stopped responding.

But yesterday i went to Best Buy and bought a a new adapter and on the first try the computer connected, the programs were fast and were completly responsive, i am so happy, just upset that i didnt realize it in the first place, it could have saved me from the reinstall.

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Windows 7 Home Premium, 64 bit
Gateway Laptop NV55C (I would upgrade ut currently not working so a major hardware upgrade is gonna have to wait
I've got the latest SATA AHCI Driver for my system according to Gateway.
As for the latest Intel RST software/drivers, I have version on the IAStorDataMgrSvc.exe file, which is the same version as the SATA drivers I found on the Gateway site.

Lately, the last few weeks, I have been having problem with my DVD drive disappearing.
In the Intel RST app, its shows my HD on Internal Port 0; and Internal Port 1 as empty.
I've only just checked this status after my DVD disappeared.
I'm guessing that my DVD is on Port 1 because I get a dialog popping up saying something about Port 1 being empty. Then my DVD drive is gone.

If I reboot, it comes back.
And it may stay for 5 minutes or 5 days (or more), then the DVD just disappears with the Intel RST popup.

I may not be doing anything particular, youtube, working (EagleCad and other Circuit board and schematic design software, and related utilities), general web browsing. Nothing special and nothing I haven't been doing for years.

I do Windows updates on a fairly regular basis (At least once every 2 week if not once a week)
This does kind of have me wondering if a recent Windows update broke something.
It would not be the first time I have seen that happen.
And as a side note, although its been 7+ years, I used to work in IT repairing pretty much everything, so I'm comfortable ge... Read more

A:Intel Rapid Storage Technology problem : Empty port problem

I just rebooted and here is that same system report. I only included the Port 1 info. All the rest is the same:

Disk on port 1
Port location: Internal
Status: Normal
Size: 0 GB
Serial number: UK71 857857
Firmware: 1.00
System disk: No
Password protected: No
Disk data cache: Disabled
Native command queuing: No
SATA transfer mode: Generation 1
Physical sector size: 0 Bytes
Logical sector size: 0 Bytes

I will try to get a screen cap of the popup message ASAP if I can.

Here we go:
It lasted 1 hour 12 minutes
Last time, it lasted about 5 minutes.

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EDIT:I have found a solution, using a DVI to HDMI cable on an amd card will fix this problem, this thread can now die, hopefully someone else will find it if they have this problem.

Basically, i know what the problem is, but not how to rectify it. My tv (Sceptre X235BV-FHD, a rebranded sony bravia)suffers from an EDID mismatch issue or chroma subsampling due to some form of post processing done on my tv, i'm not sure which but either way the results are the same, my colors are inaccurate, text is blurry and it's painful on my already unhealthy eyes, in HDMI at least, vga is normal.

That said, i know how to fix it on nvidia cards, i used the method posted in this tutorial to disable audio over hdmi:
Cropped, off-center display at native 1900x1200 resolution on LG245WP and/or LG246WP monitors with recent NVIDIA drivers

The problem is, i recently upgraded to an amd card, and while i tried to use the pixel format to fix this, the amd drivers do not fix it, not only that but the registry edit to disable audio over hdmi that i used on nvidia cards no longer works(basically, if it sends audio over hdmi it causes my tv to think it's looking at a cable box or game system, not my pc), or the registry entry i need to input is different, or in a different location.
I have heard that i can permanently disable audio over hdmi through editing the EDID with this tutorial:
Force DVI/HDMI resolutions and refresh rates

However, i do not know what i must do to edit the EDID to pe... Read more

A:Blurry Text problem, EDID and registry editing problem on an AMD card.

You should put your note: "I have found a solution, using a DVI to HDMI cable on an amd card will fix this problem, this thread can now die, hopefully someone else will find it if they have this problem." At the top followed by a space. I had to read it all to discover that.

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A:Office 2000: Work Installation Problem / Excel Read-Only Problem

For your Excel issue: Find the file in Windows Explorer, right click it and go to properties. Uncheck the Read Only box. If this does not work, open the spreadsheet in Excel and do a "Save As" and rename the document or overwrite the existing.

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Hi Guys.I have a problem with windows, i can't boot because of a missing or corrupted hal.dll file! Take a look and see if there is something wrong!PS. I've tried using the windows XP home edition CD to use system recovery console, but it wouldn't work! Logfile of Trend Micro HijackThis v2.0.2Scan saved at 19:36:03, on 10.07.2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Programfiler\Alwil Software\Avast4\aswUpdSv.exeC:\Programfiler\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Programfiler\Fellesfiler\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Programfiler\Bonjour\mDNSResponder.exeC:\Programfiler\Fellesfiler\FBSI\LiveUpdate\fbsi_upd.exeC:\Programfiler\Java\jre6\bin\jqs.exeC:\Programfiler\CDBurnerXP\NMSAccessU.exeC:\WINDOWS\system32\nvsvc32.exeC:\Programfiler\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exeD:\Programfiler\Alcohol Soft\Alcohol 120 ... Read more

A:"cant't start windows, problem with hal.dll file" message on startup. Major problem!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hopefully someone here has ran into this problem before and can help me, because Google, Yahoo, and Logitech have all been worthless.


Here are my desktop computer specs:

DC 3.0gHz
WRT54G Linksys Wireless router
Cox internet
Scientific Atlanta DPC2100R2 Cable Modem
Windows Firewall turned completely off
Logitech Quickcam Pro 9000

My laptop computer specs:

DC 2.0gHz
WRT54G Linksys Wireless router
Cox internet
Scientific Atlanta DPC2100R2 Cable Modem
Windows Firewall turned completely off
Logitech Quickcam Pro 9000

Her laptop computer specs:

DC 1.8gHz
Windows Firewall turned completely off
Logitech Quickcam Pro 9000

Wireless router settings:

Yahoo application port forwarded for ports 5000-5200

Yahoo Messenger settings:

Camera source selected to QuickCamPro9000
"Allow everyone to view my webcam" selected


The situation:

My fiance and I both got the same webcam to use because we live about 2k miles (we are both Army) apart for the time being.

The first time I used the webcam I was at a hotel in Texas on their wireless internet and on my laptop connecting to her laptop. It worked IMMEDIATELY. I installed the Logitech software from the CD, it updated from the internet, plugged it in, BAM worked like a charm over Yahoo.

I got back from my business ... Read more

A:Yahoo Messenger/Logitech Webcam Problem (was told could be a Vista problem)

Hello Matth3w

Welcome to TSF

I have seen the rest of your requests for help in different forums and not one person has asked you, Have you got Norton? Has your partner got Norton?

If so then you/your partner need to give Norton permission to allow the yahoo web cam facility.

The error message is actually being transmitted from your side telling the other computer that your blocking it because you haven't yet accepted it as a safe device/service

1. You can change these settings in through Windows Firewall

Control Panel\Security\windows Firewall

2. Select Change Settings and select the Exceptions tab.

3. Look down the list to find Yahoo Messenger or relating programs and check the box to the left of it

4. If you cannot find Yahoo Messenger or relating programs select Add Program and search through the Program File to add it.

5. Once checked select Apply and Ok

6. Reboot and try the webcam, you should now be able to use it without any errors. Let me know if its a go



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Alright to star off, I have been spending like a week trying to figure this out, and i finally decided to come here for some help...

First off I have a missing DSOUND.dll problem, i noticed how people say it can be fixed simply by reinstalling DirectX, well when i try to reinstall it, a message like this pops up during it:

"An internal System error occured.
Please refer to DXError.log and DirectX.log in your Windows folder to determine the problem."

Now im not sure what exactly what this means... BUT i did get a some type of system error report and i added it to this post, maybe someone can figure out whats going on and could help me determine whats wrong with my PC using that..

Thanks, let me now ASAP!!!

A:DirectX9c Problem (missing DSOUND.dll problem/driectX9c wont download)

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Good afternoon Tech Immortals,

I am working on a friend's computer.
The hardware setup is the following:

AMD Athlon 64 X2 Dual Core Processor 5000+ 2.1GHz

2.5 GB RAM CRUCIAL (Memtest says the following about it: DDR2(64 bit)
373MHz DDR746 CAS: 5-5-15

Nvidia GeForce 9800 GT pci-e

MSI K9N6PGM2-V motherboard

The problems:

Problem1. When the computer is turned on it gives out 2 short beeps (memory error, I presume according to an Internet search). Then it loads GRUMP for Ubuntu 9 or Win XP pro
Problem2. Anything that is graphics intensive makes the computer crash or graphics get glitchy. For example videogames will either make windows crash or crash the game and exit to windows. On Ubuntu while running Compiz the OS freezes. It only crashes or glitches with graphic intensive software.

Solution tried:
For problem1. While loading GRUMP there is an option for memtest. Diagnostics came out fine, no errors.

More background information:
I've inspected the motherboard, the graphics card, ram, everything (looking at it physically for any burns or liquid spills etc)
Everything is roughly 4 months old, bought brand new when purchased.
In the past the user had the same setup except that his old graphics card (GeForce BFG TECH 8800 GT) died on him (will get further details about that in about an hour).
Replaced for graphics card mentioned above. Those problems are occurring.
The card gets warm, but not to an alarming point (I want to say around 60 degrees celcius).... Read more

A:Solved: Interesting Hardware problem (Nvidia graphics problem possibly due to RAM)

It was a faulty video card.
User replaced it under its warranty.

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My PC was recently upgraded to Win-8.1. When it started up, my video card drivers were reset from ATI Radeon 4300/4500 Series, to Microsoft Basic Adapter. Along with that my PC now has an unsightly array of black borders around my screen. If anyone would help me with what is wrong it would be greatly appreciated..

A:Black Border Problem / Reset Video Card Driver Problem

Install the AMD drivers for your video card. Latest AMD Catalyst Graphics Driver for Windows 8

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Hello, so I just got a new ISP yesterday and everything seemed to be working fine, until today. I haven't made any changes (no new updates on security/anti-virus programs). I have wireless internet access (it says it's connected and the diagnose tool can't identify a problem). My main browser is Chrome, but I have Internet Explorer and Firefox. For all three browsers, I can't connect to any websites, except for MSN.com. I have enabled cookies for Chrome, deleted the cache, and have added that program to my firewall's list of accepted programs, and it still won't load pages. However, programs like Spotify, Hulu Desktop, VLC updates, etc that need an internet connection work fine (also, I saved a session in chrome of opened tabs from yesterday and they loaded perfectly fine, but if I try and type them in a new window, they won't load). I have an ethernet cable too, but I don't understand how the programs that need an internet connection work (ex: Spotify radio, Skype,), but my browsers won't.

I don't know if these programs have anything to do with my browsing problem, but I have: CCleaner, Malwarebytes Anti-Malware, MSE (Microsoft Security Essentials), and I recently removed McAffee. For my firewall program, I just have Windows Firewall with Advanced Security

My system says: Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.... Read more

A:Solved: Internet Connection problem: Access granted, but problem with browsing

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On my computer, for about a little bit over a week now, I've been getting the blue screen that automatically restarts the computer. The blue screen text goes by so fast I can't even read it. I found out online that it was the SmitFraud, so I checked out the guide and downloaded the SmitFraudFix.exe. When I ran it in safe mode, it started working, but then it disappeared and all of my icons and everything on safe mode disappeared. The safe mode screen became a black screen with the words safe mode in the four corners, and I think there was the computer type or something on the top center of the screen. I couldn't run the fix properly in safe mode because after I tried running the fix, safe mode is not useable anymore.
What I tried to do was let my malwarebytes and my anti virus try to detect it, but they couldn't find it. I was thinking of system restoring my computer back 2 weeks, but I also couldn't find the restore points( as there weren't any). What can I do to get rid of the problem? It's really annoying.

A:Smit Fraud/Blue Screen of Death problem and safe mode startup problem

Hi there

Before we start I need you to provide me some pieces of information:

1. Which is the version of your Operation System?

2. Do you have the installation CD of the Operating System?

3. Is Normal Mode completely inaccessible?

4. Do you have a clean computer on which you can download tools in order to be able to transfer them to the infected computer?


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My first problem is that, apparently, you cannot make the screen brighter on some lenovo laptops with windows 8. The Brightness- button is working, but once you make the screen dimmer, you cannot make it bright again using the brightness settings. I found out however that you can revert by rolling back some drivers. It worked every time when my screen would get dimmer for whatever reason. Yet, yesterday, it happened again and I forgot what to do about it and I ended up uninstaling the Intel Graphics 4000 driver from my computer by mistake. When I tried reinstalling it, it would display the following message:
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"
I thought that I could undo all of this adventure of mine by using the system restore and revert back long before this all started. However, every time I tried to use system restore it wouldn't work, due to "error 0x80070005", recommending that I turn off my antivirus in order for the system restore to be able to access a certain file. I went as far as uninstalling anything reminescent of an antivirus from my computer and disabling windows defender. However, it is still not working, displaying the same error.

So, here is what I need help with:
Solving the error code 31 of my display adapte driver.
Solving the error 0x80070005 of the system restore

Any of these are appreciated. Thank you.

A:Display adapter problem AND windows system restore problem

If that Lenovo has the intel driver download on the Lenovo site - download it from there NOT the latest from Intel
Alternatively if Lenovo does not have it for your laptop try this one

checking that I have selected the correct one for your processor

Try that and when I return at 1800 hrs - I am in the UK I will come back to you to attempt to solve the other issues
Please post the full model of the Lenovo

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Hoping somebody can help with this problem which despite trawling through these very helpful forums & tutorials, I have been unable to resolve. I have tried to include all the information possible although I am relatively new to this field so my terminology is probably not completely accurate. If any further information would be useful I would be glad to post it.

My unmodified msi u130 netbook is about 18 months old and has been working perfectly.
Yesterday when performing a standard operation online (uploading an image to a facebook event) the screen went black and the laptop instantly powered down. This is the first time the system has spontaneously powered itself down.
I restarted the system, which loaded as normal, I managed to get back online (although with less programs running) and next time I tried to upload the same image again on the same website this time the screen went white and the same instant power down occurred. I also experienced an unusual (hot or burning) smell coming from the netbook. Having replaced my screen a few weeks earlier I opened up the case to have a look to see if anything inside appeared burnt out but was unable to see any visible difference, nor any obvious hardware issue.

Since reassembling, which I am confident I did correctly (as I am about the previous screen installation) upon turning the computer on I get the usual pre-boot manufacturers screen (black with msi logo, with options to run setup, boot menu, recovery menu). Win... Read more

A:problem event name startup repair offline - slightly different problem

Hi Perkroyale, welcome to SF. It seems nobody has seen this post yet. Is it still valid? Please post back if so and I'll see what I can do to help.

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I'm not sure if its a driver, graphics card, or BIOS problem, so sorry if this is the wrong section

Anyways, my problem is with my graphic display. My graphics seem to be like cut up in sections with white or red lines through them, but in some places, they're perfectly fine. Here I'll show you some pictures:

As you can see, the graphics are fine on the desktop, but weird in the folder view of the desktop.

Here, you can see the the graphic problem is in Internet Explorer, but in firefox, it is perfectly fine.

It also happens in games, for example in World of Warcraft

If you look behind the log in screen, you can see the lines... and if you have played WoW before you know that those lines aren't suppost to be there.

I don't know what the problem is. I've tried changing my screen resolution, and everything that has come to mind.

If anyone knows whats wrong or have any solutions, please help. This has been going on for a few months now but I didn't have time to fix it.

Computer stats:
WindowsXP Media Center Edition
Service Pack 3
Graphics Card= ATI Radeon X600

My computer is a Dell XPS

if you need more information, i'd be happy to provide.

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Hoping someone can help shed some light on my problem, I use youtube quite a bit, but over the last week, when i play a youtube video, my computer randomly shuts down on me, as far as i am aware i haven not changed any set up within my pc and have not had this problem before, now, this doesnt happen on every video, i could watch 4 or 5 videos and then it happens or it can happen within 10 seconds of starting it, it doesnt seem to effect any other video sites, I am a little puzzuled can anyone help?

A:Problem viewing Youtube Videos on win 7 - display adapter problem

Will you please share the specs of the computer? It could be a RAM or CPU problem. It could also be a JAVA issue. The info will help. Thank you.

Download CPU-Z
CPU-Z is a freeware that gathers information on some of the main devices of your system.


* Name and number.
* Core stepping and process.
* Package.
* Core voltage.
* Internal and external clocks, clock multiplier.
* Supported instructions sets.
* All cache levels (location, size, speed, technology).


* Vendor, model and revision.
* BIOS model and date.
* Chipset (northbridge and southbridge) and sensor.
* Graphic interface.


* Frequency and timings.
* Module(s) specification using SPD (Serial Presence Detect) : vendor, serial number, timings table.


* Windows and DirectX version.

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I reformatted my computer as it been overloaded with too much data and "junk". However, once I start to re-install my drivers and such...blue screen started popping out whenever i open more than about 3-5 applications. Please help....
I'm running on:-
MSI P67A-GD55 (MS-7681)
Intel ® Core ™ i5-2500K CPU @ 3.30GHz
NVIDIA GeForce GTX 560 Ti
I followed the http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/ 
and the following is my post:-
Microsoft ® Windows Debugger Version 6.3.9600.17298 AMD64
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`03... Read more

A:Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

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Having an issue with a computer going into BSOD with no warning. The computer's information is attached. There really isn't any more information to give. It started relatively recently. Nothing different was downloaded to the computer. AVAST is not installed. Not utilizing Daemon tools.

Any more help would be great! Thank you.

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HI, I'm new to the forum. When I receive mail in WLM, if I open it right away. fine...no problem. If I leave a message unopened then shut down and reboot I can't open the message. I get the error message... "A problem occurred while trying to open this message. A problem occurred. Please try again." Also I can't delete the message, but I can drag it into the deleted folder. I've tried uninstalling and re-installing WLM but no joy in mudville.

Any help will be appreciated.

A:"A problem occurred while trying to open this message. A problem occur

Go to uninstall software and select uninstall Windows Live Essentials. You will be given the option to uninstall it or repair it. Select "Repair". It takes few minutes. After completion check back you messenger again.

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I have a Nvidia Geforce 6200 8x AGP. 512mb of RAM. Whenever I scroll down I get a flutter in my screen, like I'm going too fast for it.

I've tried uninstalling and reinstalling my video card several times and even switching it out and still the same result. I've checked the device manager and found a yellow x next to next to Nividia Geforce 6200.

What do i do?

A:Pesky Video Problem Nvidia 6200 agp Scrolling problem

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My computer, Dell optiplex 760 Windows 7 Professional 32-bit, is crashing. The crashes often happen when i'm playing this game, League of legends, but it also crashes at random points while on a social media or gaming websites.

How to fix? Help please.

A:Computer is crashing.Problem signature: Problem Event Name: BlueScreen

I used the DM log collector application and everytime it's done collecting the data, it will not let me save the information and quickly jump to a page saying it's already been put in a zipper folder but i can not find the zipped folder.

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Hi, I'm in need of figuring out if my laptop was infected by a trojan, the operating system went kapoot and i need to reinstall it, or if its hardware failure. I used it last night and my AVG caught a "small trojan horse" called cryptbase.dll and after removing it i believe is where it began. My computer restarted and ended up starting up with the acer splash with me able to click f2 for setup. But f8 doesn't work and causes a long beeping noise if i leave it alone it goes to a black screen with a underscore blinking at the top left. i've done some research but, im unsure which route to take without taking some advice for my own laptop. My laptop is a Acer Aspire 5741-3541, Windows 7,intel core i5-450 processor, 4 GB DDR memory, 500 GB HDD. if you need more information please ask because im unsure with what is needed to fix the problem. The solutions i've heard is reinstalling windows 7, or it might be a HDD problem. Thank you.

A:Unsure if virus, operating system problem, or hardware problem

Let ma ask someone to look here.

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1. When I turn on my Computer, about 75% of the time, it gets to a certain state, then resets itself, resulting in a blue screen appearing for about a second with a count down at the bottom, "dumping..." (something) then I get a black screen, with "Safe Mode, Start Normally..." etc. Then when windows finally starts, I get a window, with the following error...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.
Locale ID: 3081

Additional information about the problem:
BCCode: 4e
BCP1: 0000009A
BCP2: 0007DE7D
BCP3: 00000006
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement:

Any Ideas?

2. With some games, when I choose "Exit" from the in-game menu, the game closes down (as it should) but I get a window saying that, basically, it stopped working, and it has 3 options, 2 of which are "Cancel Program" (or something like that) and "Debug"

Anyway, I can't do anything with this window, I need to use CTRL+ALT+DEL and use the Task Manager to shut it down (The window, not the game itself, the game closes when I close the window) Again, any ideas?

Reg... Read more

A:[SOLVED] 2 Problems. 1. Problem when starting computer. 2. Problem with some games.

Hi and welcome to TSF

It seems to me that we are having BSoD errors here. First I would like you to start up in Safe Mode by tapping the F8 key. Then use the arrow keys to choose Safe Mode and then Choose your OS. Boot up into your computer and click Start. Right click My Computer and hit Properties. Then in System Properties click the Advanced Tab. Under Startup and Recovery click Settings. Under System Failure in the new box decheck the box that says, "Automatically Restart." Click Ok and then Ok again. Then I would like you to restart your computer and try to get the Blue Screen again. When you do get the Blue Screen tell me exactly what the text says.

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Hello everyone, I bought a Z50-75 about a month ago. OS - Windows 7 64bit. Everything is working pretty much flawless except for one wierd (I presume) graphics issue I've been experiencing. Please check the attached screenshots - not sure I made the best work of capturing it, but in general the problem is this - /t5/image/serverpage/image-id/54691i2BF558FCBEA1EE7E?v=1.0 Based on a test I did on http://www.lagom.nl/lcd-test/gradient.php#gradient-h.png I should have a problem with "Reduced color depth" and "Gradient (banding)". All my drivers are up to date, I double checked. I don't consider myself a computer pro, but with the help of Google I managed to solve tons of problems just by myself and this is the first time i decided to make a threat due to how specific the problem seems to me. Btw please excuse any grammar crimes I may have commited, English isn't my native language. http://i66.tinypic.com/15hkjm8.jpg http://i65.tinypic.com/egzh3o.jpg http://i66.tinypic.com/9kw75k.png Thank you very much for your help and responses. Regards Ondrej Tomasak

problem 3.png ?690 KB

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Okay, right now I'm currently trying to find out whats wrong with a keyboard that is on a laptop, after the computer starts there are some script errors, I don't know exactly what they are but I ran combo fix without safe mode and restarted the scripts went away...and it started working after restarting a couple times it started to work then restarted more the scripts came back and the keyboard stopped, even in safe mode but after five or so minutes the keyboard was able to type again, I checked the device managers and everything is update and no error, I ran a combo fix and have the report if you guys want to see it let me know, Its an HP DV6 series with 64-bit windows 7 OS, I'm stumped I have no idea whats up, I'm ready to just put in the recovery disks and see whats up, but he has like 250 gigs worth of files Games etc, Can I back it up to a hard drive and install go back to where it was normally or can that be a problem?

A:Laptop Windows 7 Problem/Software/Hardware? Keyboard problem


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i recently recovered from and deleted from my computer the 'Windows Police Pro' virus, using Spyware Doctor and manually deleting all the files. Except now when i go to start->run->cmd it says "c:\Windows\system32\cmd.exe Application not found" but it is in the right place and it will run with right click> administrator.
Most other files/apps etc will bring up the 'Open With - choose the program you want to use to open this file' dialog too, unless i am able to right click > run as administrator. The reccomended program is usually internet explorer, and the "always use this program to open..." check box is greyed out.
I think it might possibly be something in regedit, but can't be sure

A:problem with Vista - Recovered from Virus, problem launching programs?

hi and welcome to the forum first i would run http://esupport.trendmicro.com/4/Ho...cro-HiJackThis-logs-for-malware-analysis.aspx you might also run
http://www.malwarebytes.org/ post you hjt log in the security and hijack forum http://forums.techguy.org/malware-removal-hijackthis-logs/622404-please-read-here-first-before.html and let them check out your comp first please be patient as they are usually very busy if you have no response in 48hrs, go to your thread and post bump this will bring you back to the top of the list to be noticed.if your still having problems after being checked out come back and someone will try to assist

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I have 2 issues. I don't know if they are related somehow.

1. I installed PrivaZer and deleted it. It still shows up on the right click context menu. I tried to reinstall it and deleted it again. I still have that problem. I even restarted the computer. How can I get rid of the entry?

2. When I try to click on/install some downloaded .exe files, I get a message: "Windows cannot access the specified device, path, or file." It hasn't happened with other file types yet.

I scanned for viruses and it didn't find anything. I wasn't sure what to do. Thank you.

A:Context menu item problem and accessing files problem

When you said you installed it then deleted it. Do you mean you uninstalled it ? If you deleted then there are left over to be cleaned, You must uninstall not delete.

Please download: ShellExView - Shell Extension Manager For Windows . Right click and run as Admin, locate the extension in question. If you double click it, it will tell you where it is stored on the HD, you can disable first then delete.

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